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Windows Media Player 11 Rollback - Lost Some Play Count Info

Q: Windows Media Player 11 Rollback - Lost Some Play Count Info

Hi :)

So I originally had Windows Media Player 10 installed, and then I upgraded to Media Player 11 for a few months. After a while, I decided I didn't like it, so I rolled back to Media Player 10, but all my play count data has been reverted to back before I installed Media Player 11.

I would like to know if there was a way I could restore that play count data if at all possible. It's not a big problem, I know, but it's a problem nonetheless and I would like it fixed.

Thanks in advance :)

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Where is the file location of the play counts for all songs? My library keeps resting the play count each time I exit and the album art goes away on most albums. Then next time I restart WMp nothing is there and it has to do a fresh search. Please help

A:Windows media player play count file location and album art missing error

Anyone know?

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The Windows media Player play count function does not record new plays...the play count column is activated. Sometimes the number will move up but if I change views and return, or if I log off , the new number will not change. The old numbers are still there .

The same problem with song star ratings...I can change them but they are not saved. The column is activated but not allowing changes.

I can add new title to the library, but other changes are not saved.

Since the very beginning the "now playing view and or the little information bar at the bottom always lists the artists as "unknown , although all other inforamtion, CD/song title etc, will display.

Any idea as to what happened to make it change and how I can get it to work right again?

I;ve got about 50GB of music and I like to keep track of the play count.

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I hope someone out there can help me. I have a new Dell system with the Windows XP OS and dual-processor. Right after I got it about 2 months ago I upgraded my Windows Media Player from 10.0 to 11.0. I've hated it almost immediately but didn't try to rollback to 10.0 until the last couple of days. I have tried every instruction on MS & nothing works. I can't even remove WMP 11.0 from ADD AND REMOVE programs. It says it has been removed, but it hasn't. And when I tried to directly download 10.0 I get this message:

"The file WMPLAYER.EXE was a version number of 10.0.03931 where 11.0.5721.545 was expected. Windows Media Player is not installed properly and must be reinstalled. Do you want to install the player from MS web site?"

After trying to rollback to 10.0 & getting this message WMP will not play at all. I have to go & re-download 11.0 so my WMP will work.

Does anyone have any idea what may be going on? Can anyone help me?????

A:Windows Media Player 11.0 rollback to 10.0

It is reasonably explained here:

As WMP is part of the Windows OS, there is no guarantee that it will uninstall or roll back.
It may or may not work, as the link explains.

Sounds like in your case, it is the latter.

From my memory, this is explained at install time though?

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As this is my first post here, I will try very hard not to make a fool of myself. If I fail, please forgive me...

I've spent several days searching the forums and several others similar, but have not found any solution for my rollback issue. I will try to explain it in detail and pray that I get a response:

Reason for Rollback (Possibly Irrelevant)
Upon attempting to add files to my library, my player accepts the monitored folders and OK's the scan. At this time I usually see a progress bar and amount of files found. However, nothing happens and no files are added. When I check the monitored folders again, the folders I added previously are no longer there. The other issue lies with the Sharing options. The moment I click "Media Sharing..." the player freezes and is only closed through task manager.

The first attempt at rolling back the player produced a 'WMP is still running' error. I ran CCleaner and ended the processes through the task manager and attempted to uninstall again:

"It is not possible to uninstall Windows Media Player 11 because folders that are required for the uninstall have already been deleted."

I then ran CCleaner's Registry Scan and discovered a registry problem stating that

"C:\windows\$ntUninstallwmp11$\spuninst refers to a location that is unavailable."

I received this same message when attempting the"Run>%windir%\$ntUninstallwmp11$\spuninst\spuninst.exe" method... Read more

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I recently tried to rollback all the way from WMP 11 to WMP 9. I encountered no problems rolling back to WMP 10, but now when I try to roll back from 10 to 9, windows media player 10 doesn't come up on the add/remove programs menu. The "show updates" option is checked, but windows media player 10 is still not showing up under windows updates, or at all. Is there another way to roll back from 10 to 9, or to uninstall windows media player all together?

A:windows media player 10 rollback problems

If possible, do a System Restore before WMP 10 was installed.
Otherwise, search Google for "remove windows media player 10"

And you can get WMP 9 HERE, I prefer this version, too:

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Does anybody know a way to get Media Player to display a count of the number of songs in the library?  That was one of the few features of iTunes that I liked.  I'm running WMP 12.0 under Win 7.  Thanks.


A:Windows Media Player 12 - Count Songs

First, make sure that the list of songs is focused by selecting a single song. Then press Ctrl+A to select all songs in the list. WMP should then briefly show the total song count and duration in the lower right corner.Tim De Baets

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I have the newest version of Windows Media Player(11.0). How can i determine how many tracks there are in the media player? I have been digging around and i cant seem to find it. version 10 of media player just had it written on the bottom, but this one dosent. I was used to the other version and this one requires me to hunt for all the features i loved from the older one. seems like the new version is harder to use. or maybe its just me. Thanks

A:Windows Media Player Track Count

hi in wmp11>library...on the left, drop down the library section, is folder shown, if not rt. click on library this time and select "show more views".....now click on "folder" that will show you all the folders that it detected media in with the amount of songs per. i have different folders for albums and single songs so i have a couple.

that's the only way i've found so far
hope this helps

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Hello all, I tried to reply to the thread with a similar title to provide a correct answer. So I am reintroducing the topic and providing an answer that seems to work.

Problem: I want to use media player with very minimal frame. Many answers are "play full screen". But I know that media can be played in windows media without any skin, very minimal framing and floating media controls over the video that auto hide when you move away.


Press Ctrl-2. This puts you in a skin mode. There should be menu items at the top: File, View, Play, Tools, Help
Choose View->Skin Chooser
You are now in the full media player experience. Do not choose a skin. Click the 3 square & arrow thing at the bottom "Switch to now playing"
Viola! No skin, minimal borders and floating media controls.

I have no idea why this is not a simple option. I think what I am choosing is the most basic skin, maybe not even intended for use. But this is my favorite player, super simple.

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My media player won't roll back to the previous version and Media player 11 won't work anymore......I am also getting an error on startup that says WMDRMSDK.Dll is missing

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Ever since I switched to Verizon as my ISP, I can no longer get Media Info (CD PLaylists) when I rip CD's using Windows Media Player
Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 64 bit
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, Intel64 Family 6 Model 15 Stepping 11
Processor Count: 4
RAM: 3070 Mb
Graphics Card: ATI Radeon HD 2600 PRO, 512 Mb
Hard Drives: C: Total - 499999 MB, Free - 329787 MB; D: Total - 453865 MB, Free - 219812 MB; K: Total - 953866 MB, Free - 299795 MB; M: Total - 233602 MB, Free - 107070 MB; N: Total - 233340 MB, Free - 129916 MB; R: Total - 2861575 MB, Free - 1540411 MB;
Motherboard: ACER, MCP73
Antivirus: Panda Cloud Antivirus, Updated and Enabled


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:29:35 PM, on 7/27/2014
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16555)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe
C:\Program Files (x86)\Unchecky\bin\unchecky_bg.exe
C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files (x86)\Nightly\firefox.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://scholar.google.com/
R1 - HKLM\Softwar... Read more

A:Cannot connect Windows Media Player to the internet for Media info

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OK, I'm a dinosaur still using XP - but I like it. I've been using Media Player to play DVDs for years; suddenly it stopped working - it fell off the "Play With" list, wouldn't open a DVD when I used the "Open" menu item in WMP1. Now I seem to have made it worse - when I try to just start WMP11, it says it isn't installed properly. When I follow the presented link to reinstall, AVG tells me it's trying to load bad stuff. If I tell AVG to ignore that, I get bad stuff, but not WMP11. All the various schemes I've found on the Internet for removing WMP fail for verious reasons - "Spuninstall" isn't there, "Add-Remove" rollback does nothing even in safe mode, REGSVR32 can't find wmp.dll (or I'm doing it wrong), etc. I found the MS "Install/Uninstall" troubleshooter FixIt, but WMP11 doesn't show up in the application list (although it is listed in Add/Remove), and when you select "Not Listed," it asks for the product code - I have no idea where to find that product code. Since WMP is part of Windows, I tried my Windows registration code, but that doesn't work for this. I'm almost at the point of giving up, but I hate to do a clean OS install after 10 years of gathering software. Can anyone help me restore WMP11? Or suggest a good third party alternative?

A:rollback or remove media player 11?

Alternative: http://www.real.com/
Make sure you download only the player. Refuse anything else.

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I do not want to use the pre-installed Toshiba Media Player to play DVD's, I want to use the installed Windows Media Player. I cannot change the default DVD player to WMP in Control Panel as the only options are either Toshiba's or Nero's player.

WMP can play CD's, MP3's etc but cannot even read any DVD in the drive. Anyone got any advice on how to do change this?
It;s a Toshiba Satellite Pro C850 with Windows 8 installed

A:Advice on how to make Windows Media Player play DVD's not the Tosh player

> WMP can play CD's, MP3's etc but cannot even read any DVD in the drive
That?s very interesting. It cannot play DVDs but you want to use it s default player. ;)
You know what, forget WMP and use something else. I recommend you to test ?VLC player?. It can read all video formats and you don?t need to install some codecs. It is for free.

If you will be happy with it you can set it as default player for video format files.

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Hi i just had to reinstall windows xp and everything works fine except the Windows media player and Real player i cant play DVD's. I get this message: Windows Media Player cannot play this DVD because there is a problem with digital copy protection between your DVD drive, decoder, and video card. Try installing an updated driver for your video card

Not sure what to do, i put in what i thought were the necessary drivers but maybe i missed something.Any help would be much appreicated.


A:Windows media player and DVD player wont play gives me this message

Grab this XP Codec Pack 2.4.8

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I captured an AVI file from my DVD player using my video card. My Real Player and Windows Media Player won't place this DVD clip. Someone said I need codecs.
1. what are they?
2. where to get them?
3. how to use that to convert the file to some other format?
4. what formats do Real Player and Windows Media Player support?
4a. Is there another downloadable DVD player that will play the AVI file as is?
5. I also tried to burn this AVI file using Nero but when I tried to drag the file to the proper place, I encountered problems. What could be the issue here?
6. I have been told in another forum that my CD burner can burn a DVD file on DVD media if the format is proper. What format is needed? Is this another codec issue? (Nero says it needs AVI and that is what my file is).

A:how to play AVI file on Real Player/Windows Media Player?

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windows 10 media player can not play some other files.wma. There displaying "media changing" and diverting to a website.
I have lots of these audio format which are favorites and its dificult to trace all websites and download again. Please help

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I'm at my wits end.

I put together a capable gaming pc about a month ago with a bunch of new components and some cannibalized older components.

I installed all of the drivers from the motherboard cd. I have a radeon x1300 vid card. I'm running windows xp home ed. I've installed about every codec and plugin under the sun. I've troubleshot my load with regard to Windows itself.

I cannot play Windows Media Audio/Video files for the life of me.

I do get audio, but the video is all hyper-colored like looking at scrambled porn.

It doesn't matter if I download the video or watch it in a browser (any browser). It doesn't matter if I open up the DLed video in real player, Windows Media player or Generic DIVX player #458973: it still comes out all scrambled and in crazy moon-man rainbow colors.

I have no problem playing any other type of windows media player file. Quicktime works fine as well.

Please help.

A:Windows Media Player won't properly play Windows Media Audio/Video files

Well standard Window's media files should play without the need for any additional codecs.

Maybe check the forums of your vid card for some answers.

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I recently reformatted my computer, and since the reformat, whenever I try to play a CD in Windows Media Player, I get the following message: "Windows Media Player cannot play the file because there is a problem with your sound device. There may not be a sound device installed on your computer. It may be in use by another program or it may not be functioning properly."

A:I'm unable to play a CD player in Windows Media Player

You may need to re-install your sound driver.
Look in Device Manager to see if it's missing.

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Is there anyway in Windows Media Player 11 to play media without displaying skin, meaning only the media is displayed. Full screen display basically does that with controls being hidden and then activated by cursor movement. ATI does that with it media player by allowing you to hide/display border/controls.

Thanks for any help!


A:Windows Media Player 11 - How to play media without any skin

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heres my story,
my old laptop bit the dust recently and i had a large collection of music on it. i had input all of the album information manually in WMP. this was WMP 11 and the OS was vista.
i now have a new laptop (OS windows 7) and i believe it has WMP 12 instead of 11. i was able to retrieve all my data off the old laptop and now i want to put all the album information from my old windows media player on to this new one so that all my songs and albums are fully tagged again (cuz it would be a lot of work to tag them all over).

i want to know if this is possible and if anyone knows if there is a file somewhere where all this album information is kept for windows media player 11.

thank you

A:Windows Media Player Album Info?


As far as I know (I might be wrong) the album information is usually stored inside each music file's ID3 tag, thus eliminating the need for Windows Media Player to store any album information itself. If it isn't then perhaps someone else can correct me on that.



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Now, I expect people will simply advise me to use WinAmp or MusicMatch instead, but before I give up and turn to one of these I wonder if someone can answer the following...

Upgrading from WPlayer 9 to version 10 seems to have lost me access to useful album reviews, artist info, etc. In version 9 you could just click on the album art and -hey presto- you were taken to the artists bio, reviews, back-catalogue, etc. What the hell's happened to all that in the new version???

Any help welcome. I'm going crazy trying to work out why Microsoft have removed the one redeeming feature from this peice of software...

A:Windows Media Player 10 artist info?

Go to the triangle pointing down, to the left of the X that closes the Media Player on the upper-right hand corner. Click on the triangle -- Tools -- Privacy Tab. Check the following boxes:

* Display Media Information over the Internet
* Update music files by retrieving .... etc.
* Acquire licences automatically ...

That should allow you to see the information about your songs.

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I am operating on Windows vista. Iused to be abble to play my library of music and watch videos and everything but the last couple of days everytime I try to play any kind of media on it wont play at all. It somes up with " Windows Media Player encountered a problem while playing the file. For additional assistance, click Web Help" When I click Web help I go through all the steps I should but the all that they suggest is fine on my computer. Except that it gives me the option of contacting my computer manufacturer and mine doesn't even come up. I have an ASUS. I have no idea what to do. can you help. I would rather not just not use WMP like you suggested someone else.

A:Windows Media Player won't play any media

reinstall WMP.
get it here http://www.microsoft.com/windows/products/winfamily/mediaplayer/default.mspx

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I have a music mix "album" on my PC that I wanted to burn to a cd-r. I have done with countless times with absolutely no problem. But today when I burned my mix to a disc, the information on the burned disc such as track name and name of cd are not showing up. Just a generic "Unknown Album" and "track 1..." and so on. I tried to burn to disc three times and all three times I got the same result. I have never had this happen before.

I know there was a windows 10 update that was loaded on to pc earlier in the week. I'm wondering if there is some bug in the update that might be causing this problem.

Any suggestions appreciated.

A:Windows Media Player not copying track info

Nevermind. I just typed all the info in and then ripped CD with the idea I would try the newly ripped mix. But instead when I inserted the cd I just ripped from back into pc all the info was there. Still annoying that I had to do that but at least I can now burn a cd with all the info.

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I am currently using Windows Media Player 11 and I am having issues with album information not displaying after I download music from amazon.com and after I rip a CD, it only shows the song title. I have to go through each song and select Find album information to get it. Another problem is that the music time does not display.

I've tried deleting my temporary internet files, deleting the WMP database from the Media Player folder from Start > run. I also resetting options from the Library and Privacy tab, and also resetting Internet Explorer settings from the control panel, and rebooting my machine.

I've been having this problem for several weeks now and I can't seem to figure out why . Can you help me? My OS is Windows XP and sometimes I connect to the internet through VPN and off VPN. My ISP is ATT.

A:Windows Media Player 11 does not automatically update info


check all up to date as numerous patches for this, possible security issue is blocking the auto update or your firewall

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heres my story,
my old laptop bit the dust recently and i had a large collection of music on it. i had input all of the album information manually in WMP. this was WMP 11 and the OS was vista.
i now have a new laptop (OS windows 7) and i believe it has WMP 12 instead of 11. i was able to retrieve all my data off the old laptop and now i want to put all the album information from my old windows media player on to this new one so that all my songs and albums are fully tagged again (cuz it would be a lot of work to tag them all over).

i want to know if this is possible and if anyone knows if there is a file somewhere where all this album information is kept for windows media player 11.

thank you

Read other answers

Whenever I play an MP3, DVD movie, or CD audio, I try to get Media Player to show information on the current item that is playing. For some reason, Media Player refuses to connect to the WindowsMedia.com site to show information. Instead, I get the following screen (see attached screenshot).

Vista Home Premium x64 SP1 running on HP Pavilion DV4-1125nr Laptop.

1) I am NOT trying to get Media Player to update my files. Simply want it to display information on the screen for the currently playing media.
2) Tried turning firewall on and off, no help.
3) If I hit the Media Guide tab in Media Player it has no problem connecting to the interent and displaying the website. It is only in the "Now Playing" tab that I cannot see information.
4) I tried to Google this problem and have not found anyone with this issue or a solution.
5) I have the latest Windows updates and drivers installed.
6) I have no funky tweaks or network settings installed.
7) I have already tried a fresh install of Vista, with no resolution.

Thanks in advance for any input!

A:Windows Media Player: Info Center View

I am assuming no one else has experienced this problem from the lack of replies and since I have not found anything remotely similar to this on Google. Does anyone have any thoughts on what it might be? Any help is appreciated, thank you!

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Line: 1
Char: 872
Error: Error in loading DLL
Code: 0
URL: http://fai.music.metaservices.micros...ipts/Search.js

Do you want to continue running scripts on this page?

1.) - What caused this?
2.) - How do I fix it?
3.) - What do I do so it won't happen again?

Thanks for any help.

A:Windows Media Player [Find Album Info] Error

I figured it out. My firewall was blocking it. If you are having this problem do the following...

1.) - Open the "Start Menu".
2.) - Go to the "Control Panel".
3.) - Double click "Security Center".
4.) - Click "Windows Firewall" in the top left.
5.) - Click "Change settings".
6.) - Click "Continue".
7.) - Click the "Exceptions" tab.
8.) - Scroll down and check all of the "Windows Media Player" options.

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I've recently purchased a laptop with Windows 7 Home x64. I've tried playing dvd's, wma, mp3's, mp4's, avi's, etc, but none of them will play on it! I've tried other programs and they run just fine on them. What is going on?

A:Windows Media player won't play anything!

Your post is a bit unclear. Are you trying other programs on the same computer? Programs other than *which * program?

Are you trying the same media on other computers? If so, does the laptop have Home premium or Home Basic?

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I was woundering if u guyz/girlz could help me please. i have downloaded tens of codecs that where suppose to make my windows media player, play avi but it still brings up the message saying " File not surpported". i have seriously had enuff of it i am getting sick and tired of surfin the web to find things that will play it. could anyone plz giv me a website, link or file that will let me play avi please.

p.s if u download a wmp codec, will u have have to move the file someone in order for it to work.

A:Windows media player will not play avi

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I just went to play a CD on my computer and there was no sound coming from Windows Media Player. Anyone have any ideas how to fix this?
Thank you.

A:Windows Media Player won't play CD


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Hi, I can't get Windows Media Player 11 to play DVD's I've been on the Microsoft site and downloaded the Microsoft Windows Video Decoder Check up Utility and it says I no longer have a MPEG2 decoder installed. As far as I know this hasn't been deleted. The error message that comes up when I try to play a DVD is "Windows Media Player cannot play this DVD because there is a problem with digital copy protection between your DVD drive, decoder, and video card. Try installing an updated driver for your video card". Does any one know how to solve this problem or where I can go to get a free mpeg2/DVD decoder from? Thanks for your time.

A:Windows Media Player 11 Won't Play Dvd's

Here you have the decoder. You have to switch off the DRM in WMP 11

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Hi folks,

Sorry I honestly don't know where to turn anymore with this.

My Windows Media Player won't play WMA nor WMV files anymore.
It keeps telling me that the codecs aren't installed
WM9 codec
Windows Media Audio 9 Standard
Windows Media Audio 9 Pro

The problem I keep running into everywhere is that under Vista WMP11 is an integral part so there's no way to re-install/fix it. Codec packs like K-Light or Vista Media Pack don't fix this either.

So I'm just generally stuck with trying to find any solution to fix this.
After almost a week of trying to solve this any ideas would realllllyyy be welcome at this point. I'm hoping to avoid re-installing Windows if at all possible.

System info:
Operating System: Windows Vista? Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.100608-0458)
Processor: Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz (4 CPUs), ~2.8GHz
Memory: 3326MB RAM
Video Card name: ATI Radeon HD 4800 Series (Dark Knight edition)

A:Windows Media Player won't play WMV/WMA

Try a system restore.
System Restore - How to
Although we may be able to repair, I think that this is the best and easiest method.

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Whenever I used to click on a link for a music video or video clip, my Windows Media Player would automatically open and play it. For some reason lately, it won't. The only thing that happens is at the bottom of my screen it says "downloading from www..." I wasn't sure if this was the right forum, but this is driving me crazy! : Any suggestions?

A:My Windows Media Player won't play...

That doesn't sound too good. Could be something to do with Virus/spyware. But first, if you right click the media file, open with, and select windows media player, does it do the same?
Also, have you tried just opening Windows Media Player manually? What happens then?
If none of that works, go throught the "Having problems with spyware/viruses?" in my sig.

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Hello, not too far back but long enough, my Windows Media Player refused to play ANYTHING! I had it set as default to all file types and it had worked fine the day before. The next day, any mp3 file or midi file I tried to play would not work what-so-ever. I've tried reinstalling, installing an older version, cleaning the registry completely, searching for spyware and adware, searched for virus' but good lord, I am at my wits end. I have no idea what to do. Please, help me out! Thank you very much. =D

A:Windows Media Player 11 Will Not Play Anything!

Please, if anyone knows anything I could do, please help.

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As of two days ago my Windows Media Player will not play any CD's. When I right click on the start menu and explore - I can find the appropriate option and click on the E drive to run the CD. The error message says "Insert a disc - Please insert a disk into drive E." There is already a disk in the player. I have never had any issues with the media player before so I am unsure of even where to start. Any help would be greatly appreciated!

A:Windows Media Player won't play CD's

Welcome to TSG forums (fellow Corhnusker)
First thing I suggest doing is to run a cleaner on the drive (looks like cd but is special) and also clean the cd itself.
You might need codecs. K lite codecs is free and may help you. you can d/l it free at www.majorgeeks.com or www.download.com.

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I would like to see videos that people send me in E-mails in Windows Media Player but the default appears to be Winamp. How can I change this to Windows Media Player? Thanks in advance.

A:Play it again, Sam. (In Windows Media Player)

when windows media player is open, click on the tools and then options setting...then click "file types" and choose which type of files you wish as default-or click "select all...then click ok and thats it!!!

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Although I was able to build my computer, I'm not able to figure-out why Windows Media Player will not play my DVD's.

I just built this system and it's up to date with all the latest hardware. I'm running Win-7 64 bit OS. The media player is version 12 - the latest. I went to play a DVD today and nothing. Unfortunately I'm not savvy enough to figure-out why it's not working.

Would someone please explain to me what I have to do to get this to work. I can put the hardware together but making it all work when there's problems is my downfall. Thank you in advance.


A:Windows Media Player Won't Play DVD's

You need more types of codecs. I use coles codec pack, another good
one is k-lite codec pack. These programs allow your pc to read different
file formats,,ie mpeg-2, mpeg-4 etc. You should also download
quicktime, asfaik it will play mpeg-4. You may also need a video type
player other than windows media player, I use vlc media player.
All of these things are free, do a google...

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i don't know why but i can't play mp3 or open windows media player 9.0
i get the error an internal application error has occured...
then when i try to go into windows update it says done and no image in webpage...
i know i don't have a virus...
can anybody else get into windows update site??
take care

A:can't play mp3 on windows media player 9.0

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for some reason I can't play video files on the net, I get this error message:

''Windows Media Player cannot play the file because the specified protocol is not supported. In the Open URL dialog, try opening the file using a different transport protocol (for example, "http:" or "rtsp:").''

Does anybody know what I need to do?


A:Can't Play Windows Media Player

This is the answer MS gives:

800C000D: The specified protocol is not supported
Windows Media Player does not support the protocol you are using to access the file. If you clicked a link on a Web page and received this error message, the link might not be valid. If you typed an Internet address and received this error message, ensure that you are using a protocol supported by Windows Media Player, and then try again.

A list of supported protocols and the correct syntax follows:
mms://server/filename (for example, a file with a .wma, .wmv, .asf, or .mp3 extension)
mms://server/sami.asf?SAMI=http://server/sami/sami_demo.smi (SAMI file)

If Windows Media Player supports the protocol and you still cannot play the content, ensure that the Player is configured to use all of its supported protocols.
To configure protocol options
On the Tools menu, click Options, and then click the Network tab.
In the Streaming protocols area, select all the protocol check boxes.
>> can you give a link to the file you are trying to play? It may be a non-standard protocol.

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My husband was given an older laptop and he has found out that he cannot get WMP to play a DVD movie. He bought the Cyberlink PowerDVD SE for Windows XP but that didn't help him either. I don't know what kind of information to give you, as I'm not very computer savvy myself, but I'll paste what I think is important from Everest. Could someone give us some help on how we might resolve this problem?
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 3
DirectX (DirectX 9.0c)

CPU Type Mobile Intel Pentium M 750J, 1866 MHz (14 x 133)
Motherboard Name Gateway
Motherboard Chipset Intel Alviso-G i915GM
System Memory 2038 MB (DDR2-667 DDR2 SDRAM)
BIOS Type Phoenix (10/12/05)

Video Adapter Intel GMA 900
3D Accelerator Intel GMA 900

Audio Adapter Intel 82801FBM ICH6-M - AC'97 Audio Controller [B-2]

Graphics Processor Properties:
Video Adapter Inte... Read more

A:Can't play a dvd in windows media player

Likely that Gateway Optical drive has worn out, or has become defective for extended use. You can find new replacements on eBay
It would be good to find one you could borrow so you could run some tests before you spend any money.

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When I try to open it it says that an error has occured. I was wondering if you could please help me figure out what has happened.

A:My windows media player will not play

Hi, what version of DirectX are you using, you should have "Version 9". I you already have that version , un-install & re-install your WMP.

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I have WMP 12, with Windows 7 Home Premium on a 64-bit machine.  WMP 12 will no longer play any CD's.  They will not auto start when inserted into the CD-DVD drive nor will they start by manually selecting the tracks.

I know the CD-DVD drive works because I have downloaded VLC Media Player and every CD's I have installed plays through it.
It is WMP 12 that is not recognizing a CD.  
All of the MS support articles I find here, end up sending one back to solutions for WMP 8 to 11, which does not apply, as the described steps and selections do not exist is WMP 12.

A:Windows Media Player 12 will not play CD's

Please logon with
Clean Boot, and try to run this troubleshooter:
If the issue persists, you can try to disable WMP and enable it again on Control Panel\Programs and Features
 Leo Huang
TechNet Community Support

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I've tried everything I know to do and everything I have found so far on the net, but no matter what I can not get my WMP to play anything at all, not wav. mp3. or even wma. By the way it is WMP 9.0 and thx if anyone cal help

A:Windows Media Player Will Not Play ANYTHING!

A lot of gray area with your problem but first I would try to pinpoint whether WMP is the problem. Could be:

Sound Card Drivers (anything else make sound?)
File Associations (Is WMP the default for .wav .wma .mp3 ?)
And then last a corrupt WMP9

I wouldn't waste time trying to repair WMP9 when WMP10 is available.

I would download 10 and that way you know it's intact.

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I went through the windows troubleshooting, and that did not help. I have a nero dvd decoder, and I just updated that. Everything is up to date. my res is 1280x1024 (I did lower it and tested that which did not fix it.)


A:windows media player will not play dvd

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My Toshiba Satellite laptop can not play any of my DVD's anymore. It says that "Windows Media Player cannot find the file. If you are trying to play, burn or sync an item that is in your library, the item might point to a file that has been removed, renamed or deleted." It use to play my DVD's It will play the music CD's.I hope someone can help me with this new problem of mine. Thanks for any help in advance!!

A:Windows Media Player will not play DVD's

hello buddy,

You say your WMP previously could play DVD's, and that means you have installed a DVD decoder on your laptop, then i suggest you try the things as following:

1. Double-click the DVD file to open it, DO NOT drag & drop or click open from file menu;
2. If you are not using Windows Vista, delete the WMP and reinstall it;
3. If the two attempts above do not work or your are using Wins Vista, i'm afraid you will have to restore your Wins OS.
4. If you think restoring OS is not worth all the bother, just download and install VLC player to replace WMP. VLC player can play various video files including DVD's and BD's.

The above is all the solutions i can provide. Try them and let me know if they can solve your problem. Good Luck.


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I have Vista Home Premium and Windows media player won't play the videos I take with my Blackberry. Any ideas?

A:Windows media player won't play my mp4's

Hey,Follow the instructions below Download FFDShow from here.Run the installer. Select your language and click Next. Now you must accept the license agreement of FFDShow, and click Next to continue. Now you can choose an install directory (default is fine) and click Next again. You are now on the Select Components screen, VfW Interface should be selected by default, but if it is not, then please select it.Click Next and select a start menu folder (default is perfectly fine again), Click Next again and now you reach the "Select Additional Tasks" screen.It is important now that you ensure that under "Decode the following video formats with ffdshow", H.264 / AVC, DivX, and XviD options are selected. Scroll down further until you reach "Decode the following audio formats with ffdshow" and just ensure that AAC is selected and also selecting MP3 won't do any harm. (these settings are usually default) When you click Next, you will come to a "Management of compatibility issues" screen.It is recommended to leave the option to use FFDShow for video only with the programs listed beneath to prevent any compatibility problems with other software. Media Player Classic and Windows Media Player will be in here. Click Next and you will get the same screen again, this time for audio. Click Next and select your speaker setup (if you only have 2 speakers, its stereo). Click Next again and then "Install".

When the installation is finished, yo... Read more

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