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WinXP Repair and Installation Error C000021a Logon Process Terminated OXC0000135

Q: WinXP Repair and Installation Error C000021a Logon Process Terminated OXC0000135


My WinXp SP2 system (with 3 Partions - C: D: & E: of about 50gb each) was running absolutely fine until yesterday when I did a Spyware scan with SuperAntiSpyware and left the system for a while. When I returned the system had rebooted and the screen was blank (black with the mouse scroll). I rebooted again and when it reached the welcome screen it stuck and the desktop won't open.

After trying several times I tried to repair my Xp installation so I booted with the Xp CD and when it asked whether I want to reinstall or repair, I selected the (R) option -> 1: and Rebooted again. Nothing! the same problem.

Then I selected Install Xp option and when it prompted to repair after dfetected previous Xp I did that. This time a large number of files were copied but some files could not be copied as it asked me to either quit installation or skip those files. I skipped them.

When the system booted I got to a screen where it said "windows will now detect devices such as mouse and keybord" but half way through the scroll bar got stck" and when I tried rebooting again the same thing happened.

I finally tried the last option that came to my mind and decided to reinstall WinXp on the same Partion (even though I got a warning that previous installation and applications will be deleted). This time also the same thing happened where files were copied and some files were skipped, but when the system Rebooted it was BAD!.

I got the error:

C000021A Fatal System Error.

Windows Logon Process terminated unexpectedly with a status of OXC0000135. System shut down.

Believe me! Since then I have lost my sleep.

My main concern is my Data. If there is any way I can avoid losing my data
( atleast on my Partions D & E ) and can back it up, I would be Really! Really Grateful.
Please help ASAP! and Infinite Thanks in advance!


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Preferred Solution: WinXP Repair and Installation Error C000021a Logon Process Terminated OXC0000135

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


Hi All,
I am a newbie here
I get a bluescreen error on my computer:
stop:c000021a{Fatal System Error}The Windows Subystems process terminated unexpectedly with a status of c0000005 (0x7c9106c3 0x0069f36c) Beginning dump of physical memory Physical memory dump complete contact you system administrator or technical support group for further assistance
Any idea what is happening, please help

A:c000021a{Fatal System Error}The Windows Subystems process terminated unexpectedly wit

Boot off of the XP CD and get to the Recovery Console here type chkdsk /R and hit enter. The Check Disk utility will try and fix any errors. If that fails do a Repair Install.

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Logfile of HijackThis v1.99.1Scan saved at 8:31:39 PM, on 23/09/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.5700.0006)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\Program Files\Intel\Wireless\Bin\WLKeeper.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\LightScribe\LSSrvc.exeC:\Program Files\Dell\QuickSet\NICCONFIGSVC.exeC:\Program Files\Intel\Wireless\Bin\RegSrvc.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\wscntfy.exeC:\WINDOWS\system32\hkcmd.exeC:\WINDOWS\system32\igfxpers.exeC:\Program Files\Intel\Wireless\bin\ZCfgSvc.exeC:\Program Files\Intel\Wireless\Bin\ifrmewrk.exeC:\WINDOWS\stsystra.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\Dell\Media Experience\PCMService.exeC:\Program Files\CyberLink\Power... Read more

A:Ad-aware Crashes Into A Blue Screen With Message: Stop:c000021a (fatal System Error) The Window Logon Process System Process Te...

Hi george_527,

We're studying your log right now and will be back to you a.s.a.p.

Thanks for your patience.

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:( I dont know how to fix this blue screen error. The last thing i did was install outpost firewall. Then i rebooted and it went to the welcome screen. And something detected Winspy2.0 and i removed it. Then i got the BLUE screen message and i cant go into safe mode or "last known good config"
Please! help. Thanks.

A:stop c000021a {fatal system error} the windows logon process system process terminate

does this help your issue with the system.


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I'm having a problem with my sister in law's computer. Originally, she had that annoying XP 2008 virus/spyware, which I think I managed to get rid of with Malwarebytes' Anti Malware and System Mechanic 7. Now I have a new problem. After receiving a recent download from microsoft, upon restarting, I get the blue screen of death with this message;

STOP: C000021a (Fatal System Error) The Windows Logon Process system process terminated unexpectedly with a status of 0xc0000005 (0x00000000 0x00000000)

I can't get anywhere into Windows, I've done F2, F8, F12, everything I could think of without risking more damage since I'm not trained for this. I've booted from the system mechanic CD with the Hard Drive recovery, and while it said it found and fixed a problem, it didn't fix this one. I have no windows CD. The computer is a Dell, and it's running Windows XP service pack 2 with Explorer 6. Heeeeeelp! Other than the F keys, I can't get anywhere with this computer.

A:Error Message blue screen of death C000021a Fatal System Error Windows Logon Process

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Hello all. I've tried several things to no avail. I need some extra help.A friends PC is getting this error: STOP: c000021a [fatal system error]Windows Logon Process system process terminated unexpectedly with a status of 0x00000080' (0x00000000 0x00000000).The System has been shut down.What occurred before this error popped up:1. Upgraded dvd43 software, booted, and this error came up.I have tried multiple things.1. Ran the bootfix2. Tried the Recovery Console with their diagnostics3. Tried to get to Safe Mode and it will not load, goes back to this message.4. Tried to overlay the XP image (refresh it), no avail, back to the same message.I haven't found anything on the web that can help me so far. Looking to take the next step and ask for help.

A:Windows Logon Process system process terminated unexpectedly with a status of 0x00000080

0xC000021A: STATUS_SYSTEM_PROCESS_TERMINATEDThis occurs when Windows switches into kernel mode and a user-mode subsystem, such as Winlogon or the Client Server Runtime Subsystem (CSRSS), is compromised. Security can no longer be guaranteed. Because Win XP can?t run without Winlogon or CSRSS, this is one of the few situations where the failure of a user-mode service can cause the system to stop responding. This Stop message also can occur as a result of malware infestation or when the computer is restarted after a system administrator has modified permissions so that the SYSTEM account no longer has adequate permissions to access system files and folders.I've never gotten this particular error...but if I did, i would treat it as a malware situation until proven otherwise.Louis

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My computer is Tosiba satellite M45 S245. I am having error msg at starting up. It is
Stop: c000021a {fatal system error} the windows logon Process system Process terminated unexpectedly with a status of 0xc000012f (0x00000000 0x00000000).
The system has been shut down.

Moreover, I tried to run Recovery CD that came with my computer. But my computer CD rom is not working.
Could you guys suggest me how to get rid of this problem ?
Thank you in advance

A:Stop: c000021a {fatal system error} the windows logon Process system

Hi uttambabu, welcome to Tech Support Forums...

did you install any new hardware or software before the problem started?

Are you able to access Safe Mode (press F8 repeatedly when booting to access the menu screen)?

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Help! I can't get into my PC :mecry:
It usually will still loaded, but the process seemed to stop in the middle. The welcome screen and sound still appeared but did not finish until the end. Then wallpaper will be visible for a while before it started to crash into a blue screen with this warning:

[SIZE=18px]STOP: c000021a (Fatal System Error) __The Windows Logon Process System ... 0xc0000005 (0x0000000 0x00000000).[/SIZE]

any help will be greatly appreciated! :helpmeme:

A:Help! STOP: c000021a (Fatal System Error) __The Windows Logon Process System ... 0xc0000005 (0x00000

Hello there Rieibra

Do you have a Windows Installation Disc of your current Operating System anywhere close?

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how do correct this, if i can't access any of my user accounts, including the administrator user account as well? The user account logons but terminates unexpectedly on my eMachine...I am using Windows XP. Thank you for any help at all!


A:Windows Logon System Process terminated unexpectedly

If you can boot to safe mode, you might be able to fix the problem. If you can't, you might need to do a repair install of Windows XP.

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To preface this: I installed software yesterday on my Dell Inspiron 9400 w/ Windows XP Home and since then I cannot log on. I have a bit of a background in computer repair and I'm familiar with the recovery console so I was hoping I could activate the system restore from there. Safe mode is not an option. What I believe happened is that I had SP2 and not SP3 and the software was only compatible with SP3, though I can't verify right now or I don't know how. Is that possible without booting to find out? I have a good deal of my machine backed up but I am fighting for the most recent two months' work. Would very much appreciate any help!

- Windows XP Home on Dell Inspiron 9400 with SP2* I think
- Error: "STOP: c000021a" Windows logon process system terminated unexpectedly at 0xc0000022.
- Software installed was Avid Pro Tools SE

I don't have access to an XP disc right now but I can within a day or two thanks to my school. As I mentioned I have an external with 90% of my critical data on it already; if it were possible to manually extract the files I want to salvage by copying them to the external I would love to try that also. However, the problem I've encountered is "Access Denied" when trying to navigate to the documents and settings folder. Is having an XP cd a prerequisite for going into recovery console and trying this stuff? I will work on getting one. Thanks ahead of time.

A:windows logon process system terminated unexpectedly

Hi and welcome to TSF you could try hooking up to a usb external caddy and connecting to another computer or even this Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer - How-To Geek

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I am using XP Pro and the automated update just downloaded the recent updates so i told it to install them. Then it restarted the computer after prompting me to.

I am now getting a "c000021a The Windows Logon Process terminated unexpectedly with a status of 0xc0000018 The system has been shutdown"

I have tried to get into Safe Mode, but it still give the error to go into safe mode, I went into the Recovery Console, but not sure if I can do anything useful in here. I was thinking of trying a repair, but would prefer not. Is there a command line version of the XP roll-back feature, or does anyone know how to fix this problem in general? Or is the only solution as it stands to do a Repair Install?

Thanks, James

A:Solved: Blue Screen & Reboot - Windows Logon Process Terminated Unexpectedly

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200+ Windows 7 Pro machines, similar configuration, 1/4 of them x86, 3/4 x64.
Encountered 6 such machines having this problem: After a restart, user logon stuck at a black screen. In Windows event application log there is an event 'The Windows logon process has failed to spawn a user application'. This application is an in-house developed
application and is called at winlogon\userinit registry key.
A restart into Safe Mode, first logon will experience an auto-restart, then second logon ok. Subsequent logon into normal Windows is ok.

Setting the group policy setting to User Account Control: Behaviour in Admin Approval Mode to 'Elevated without prompt' doesn't solve the problem.

All machines are in workgroup.
There seems to be a relationship between security hardening (through local security policy) and this behaviour but not conclusive because some of the machines encountering the problem had not been hardened.
When I booted a machine under MS DART and change the userinit registry key to call userinit.exe instead of the in-house application, subsequent user can logon correctly under normal mode. Then changing it back to call the in-house application will again
logon into black screen.
Based on these observations, can anyone share what Windows does during Safe Mode to recovery such problem? under what circumstances does it auto-restart after a logon? Can local GPO enforcement corrupt the default user profile?

Valuable skills are not learned, learned skil... Read more

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Hi! I got this message of malware (I clicked to remove) during some surfing on firefox and after a while the explorer.exe closes with an error. I try to open it on task manager and it says that explorer can't be found!
I rebooted and then I got this message "c000021A {Fatal System Error}, The initial session process or system process terminated unexpectedly with the status of 0x00000000 (0xc0000034 0x001008ac) The system has been shut down" and can't get anywhere.
I can't even go in safe mode, the same error messages appears!

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I tried to follow the Prep Guide but was unable to get DDS to run.Runscanner logfile* = signed file- = file not foundGeneral info------------Computer name : D8T91551Creation time : 1/25/2010 7:18:21 PMHosts <> : 0Hosts file location : %SystemRoot%\System32\drivers\etcIE version : 8.0.6001.18702OS : Microsoft Windows XPOS Build : 2600OS SP : Service Pack 3RunScanner Version : Language : English (United States)User rights : AdministratorWindows folder : C:\WINDOWSRunning processes----------------- C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe (Hewlett-Packard Co.) C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe (Musicmatch Inc.)* C:\Documents and Settings\new account\Local Settings\Application Data\AbacastDistributedOnDemand\Node\11\AbacastDistributedOnDemand.exe (Abacast, Inc.)* C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe (Adobe Systems Incorporated)* C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe (Apple Inc.)* C:\WINDOWS\System32\alg.exe (Microsoft Corporation)* C:\Program Files\Alwil Software\Avast4\ashServ.exe (ALWIL Software)* C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe (ALWIL Software)* C:\Program Files\Alwil Softwa... Read more

A:Error Server Process Launcher terminated

Hello and welcome to Bleeping Computer! We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Fo... Read more

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I run windows XP and for about the past week I will be on the computer and a blue error box will appear it says
"Generic Host Process for 32 services has encountered a problem" (Send or don't send)
Immediately after, another box will come up that says
"System shut down, save all work. This shutdown was initated by NT Authority/System DCOM Server Process Launcher service terminated unexpectedly" It then gives me a one minute countdown and restarts the computer. Sometimes I will be on the computer for an hour before it happens, sometimes 15 minutes.
I have avast and I run super antispyware regularly.
I will let you know that my computer skills are not high tech at all. I have been on here before and got help and made it through!

A:Error Server Process Launcher terminated

Welcome to BCThe process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.Please download Malwarebytes Anti-Malware Free version and save it to your desktop.NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finishe... Read more

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Hi, this is my first time posting here, I came across this site while trying to Google fixes for my problem. I noticed that there are a lot of helpful members here, so I figured I might try my luck. So basically, I THINK I have the same problem as this fellow member who posted in this thread. http://www.bleepingcomputer.com/forums/ind...pic=195142&Although our problems are similar, I'm not entirely certain they may be caused by the same thing so I just wanted a second opinion in case I mess up my computer by doing something incorrect.I've encountered a number of issues with viruses and malware over the past week, but I'm getting close to completely ridding my machine of all infections. I'm using a Sony Vaio FE-690P laptop and running a legal copy of Windows XP Professional.Before my problems started, I was using Ad-Aware and McAfee VirusScan periodically as my main defense against infections. When my computer started to act up, I performed scans through each program. Each scan turned up a number of items, some more dangerous than others, so I took note of them and deleted the items. Upon a system reboot, I performed the same scan again and found that some of the exact items I thought had just deleted reappeared. One of the four items that I was unable to get rid of was the Virtumonde virus. After doing some internet research, I downloaded Spyware Doctor, paid for a subscription, and performed a scan. Spyware Doctor found the same items as Ad-Aware, but wou... Read more

A:Generic Host Process Error / DCOM Server Terminated?

This is the exact same problem I'm having. Right to the dot. Even the freezing part.

I've also noticed that if I open Windows Explorer sometimes my computer will freeze.

Even the virus I removed was the same. o-o

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My previous topic was closed, after I was told to report back if I experienced more BSODs.

[BSOD] Random 0xF4 and 0x7A [Moved from Vista/7]

I recently have had a string of BSODs, where it has been relatively quiet (one or two every two weeks), I had just about 4 today alone, two of them 0xF4, and 0x7A, exactly the same as in my previous thread. Regardless of what I may be doing, either gaming or browsing or idle, BSODs still occur randomly. Despite having the page file larger than my installed memory, and having kernel dumps on, I get no minidumps in my folder, same as before.

Since following DT Roberts advice, I have ran Seatools with long generic scan with no errors found, chkdsk, MemTest86+, Prime95 and HP Vision Diagnostics with no glaring errors found.

As per DT Roberts instructions, I am attaching a new perfmon jcgriff report as well as copy and pasting my original computer specs.

Original post:

Bought an HP Pavilion Elite just after Christmas, and thought I just had a randomly occuring BSOD 2 days after. But after a few days, BSODs kept popping up regardless of what I was doing, either idle, or playing games, or just browsing on Firefox. It has continued intermittently since now, where I'll be fine for hours at a time and then hit with a 0x7A KERNEL_DATA_INPAGE_ERROR. The last week, I've been getting 0xF4 errors, where a process or thread critical to system operation has been terminated.

Unfortunately, at the bottom of the ... Read more

A:Kernel data inpage error and critical process terminated

Hi -

There are 2 dump files in the attachment - both from January 2011.

I can find no mention of BSODs in Event Viewer logs or WERCON. WMI did report 27 -

The Windows Management Instrumentation service has detected
an inconsistent system shutdown.
Reset virtual memory settings - check box for "automatically manage page file for all drives"

Remove F-Secure - View Support Knowledge Base Article

Reboot upon completion.

Install MSE - Download details: Microsoft Security Essentials

Run SeaTools for DOS - not Windows (Event Viewer logs shows Sea Tools for Windows installed) -

SeaTools for DOS | Seagate

Burn ISO to CD with ImgBurn - The Official ImgBurn Website

Boot with CD.

Regards. . .



EDIT: For info, aging threads are routinely closed. Last post in your last thread = 5 Feb 2011. Creation of new thread here is fine. We'll merge if need be.


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I have had this problem with several HP t610 Thin Clients. When i load the machine with a new image it works fine, but the error comes back, once every 2-3 months. With the older models i did not have this problem at all.  

IMAG0218-Hptc-dm main process.jpg ?160 KB

IMAG0224-acpid 1 client rule loaded.jpg ?155 KB

A:hpt610 error: Hptc-dm main process (6340) terminated (And co...

I took this fix and modified it from here /t5/Workstations-Thin-Clients/Thin-Client-t-5565/td-p/5843473?adid=10428184&affpid=3349309&aoid=3525... thanks mcolson While the screen is scrolling Hit enter you should see a log on prompt scroll past log in with root and then password rootOnce at the hash "#" type stop hptc-dm and hit enter. At this point you will be at a # command prompt and the errors will be gone. Now you have to remove the corrupt xorg.conf file that is causing this headache so do a cd / hit entercd etc hit entercd X11 hit enter and then run an ls you should see a xorg.conf and an xorg.conf.orig we want to delete both of these. They will recreate so no worries. So now type rm xorg.conf hit enter and then type rm xorg.conf.orig and hit enter. If you do another ls you shouldn?t see the xorg.conf files any more.Type shutdown -r now hit enterThe issue is with a corrupted screen refresh rate variable in these xorg.conf files, not entirely sure of the cause but it seems to happen from various points. This worked for me on 2 HP T610 Plus clients I'm going to contact HP to see if there is an update to stop this happening. Lee

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Summary: Using Windows Update, I'm unable to install Service Pack 3 on Windows XP Pro on new hard drive.Background: Dell Vostro 1700 notebook with 3 Gb RAM and 320 Gb hard disk. I was installing a new replacement hard drive due to poor health of old drive (Dell diagnostics showed risk of failure). (System has only one HD.) Installed Windows XP Pro Service Pack 2 CD. Installed as many recommended drivers as possible, downloaded earlier per Dell's list of drivers for Vostro 1700 (audio and video drivers failed to install). Installed Comodo Firewall, Avast antivirus, and Threatfire. Connected to Internet and did ISP's (AT&T) setup. Began Windows Updates. When installing SP3, it stalls about midway through the installation process, with smbinst.exe using 50% of CPU and 2+ Gb of memory (Page File ramped up and held steady at 2.63 GB). Progress bar hangs; after 20-30 minutes, get Blue Screen of Death with message:STOP: c000021a {Fatal System Error}The Windows Logon Process system process terminated unexpectedly with a status of 0xc0000005 (0x00000000 0x00000000).The system has been shut down.I had to force a shut down with the Power button. Upon reboot, get message "Setup was interrupted. Restoring prior configuration" ... and system automatically did a two-phase roll-back of the partial SP3 installation.Then I had the message:winlogon.exe encountered a problem and needed to close.I've been through this attempt 3 times. I've tried to res... Read more

A:WinXP Pro SP3 won't install; STOP: c000021a Fatal System Error

I have had similar problems with some computers in the past. My solution was to create a slipstreamed installation CD that included SP3 using Nlite. then install from there. If I have to run it on an existing computer I always do it locally rather than using windows update.

Remember that Microsoft says the SP2 should be installed before installing SP3. I have never had need to do this but my guess is some computers need one of the updates in SP2 so the SP3 doesn't crash when installing. Of course if the SP3 updates are already slipstreamed into your install disk (because SP3 in a culmulative update to SP2)than none of this matters.......

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my logs are attached. My computer keeps restarting every 10 to 20 minutes or so and displays one, or the other error message above. If you can help me fix this problem, please let me know. Thank you for your help in advance.Ace

A:Windows must restart because the DCOM server process launcher service terminated or because plug and play service terminated un...

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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I already have Win7 installed with the usual system reserved partition and main partition. Now I want to install both XP and Linux after it. To do this I need to have an extended/logical partition setup so that I can have enough room for Linux+Swap (1st System reserved, 2nd Win7, 3rd WinXP, 4th Linux, and 5th Swap). However, I'm stuck at installing XP.

I can get the initial install going using a BartPE environment. The problem is, that after the XP installer has copied the setup files to the target partition, it cannot then boot from that same partition to resume installation. It simply boots back into Windows 7.

I tried using EasyBCD to create an entry for WinXP so that I could select it in the bootloader, but it cannot create an entry (I'm assuming because nothing has actually been installed yet). How can I get my computer to boot into that XP logical partition to resume installation?

edit: Actually I may just forgo the swap partition and use a page file in Linux instead so I can have 4 primary partitions. Although if anyone knows the answer to the problem it would be nice to know.

A:W7 Bootloader: Boot WinXP from logical during installation process?

I'm assuming you are not intending to use UEFI and have Bypassed UEFI to install normally.

You can convert Win7 partition (not the System Reserved) to Logical so that a Primary becomes available for XP. Video help on how to set partition as Primary or Logical.

Easiest is to repair WIn7 by marking SysReserved Active after XP starts up, then booting into Win7 installer or Repair CD to run Startup Repair - Run 3 Separate Times until Win7 starts. Install EasyBCD to add XP.

I'd follow the steps here to add Linux: Dual Boot - Windows 7 and Linux with other helpful comments here: Where to install ubuntu in my system?

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Since April I I am facing the problem where my audio service show a red X.  I did all the what the forum states and I just tried to ensure all the dependencies services are started.  However, the audio service does not start but shows the error
1067.I have even installed the driver for my sound card SB Live! 24.
I have run out of option but to ask for your help.  Can you please help me to resolve this issue.  My computer was running smoothly without any problem and suddenly i am facing this issue.
Help, Help!!!!


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I transferred photos from my memory card to my computer but I get an error message and can't get the photos to documents.

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My Latitude D620 laptop cannot start up because it has a fatal system error with a blue screen before it can. The error message follows.

STOP: c000021a {Fatal System Error}
The Windows Logon Process system process terminated unexpectedly with a status of 0xc0000135 (0x00000000 0x00000000).
The system has been shut down.

Before this error, the laptop would take a while to logon after I woke it up from standby. I had no clue if there was a virus on it or not to be honest.

I would like to be able to recover my laptop to a working state. I do not have Windows Recovery Console on the laptop if I recall correctly.

Thank you very much in advance!

A:Logon Process Fatal Error

Hello ,does it boot to windows and what is the operating system?

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I was advised to go here from another forum. Here is the topic there for reference. I'll post what I said in the beginning post.

My Latitude D620 laptop cannot start up because it has a fatal system error with a blue screen before it can. The error message follows.

STOP: c000021a {Fatal System Error}
The Windows Logon Process system process terminated unexpectedly with a status of 0xc0000135 (0x00000000 0x00000000).
The system has been shut down.

Before this error, the laptop would take a while to logon after I woke it up from standby. I had no clue if there was a virus on it or not to be honest.

I have already tried a system restore from xPUD and checked the memory module for any problems.

I would greatly appreciate help in resolving this issue!

A:Logon Process Fatal Error

Did you install any hardware or software before this started happening?
Can you boot into safe mode? (Tap F8 on startup until you get the menu with Safe Mode).
If you can boot into Safe Mode, use Blue Screen View (http://www.nirsoft.net/utils/blue_screen_view.html) and post up either a screenshot of the blue screen and/or the .dmp file. This will enable someone to help you further.

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I keep getting this blue screen:
STOP: C000021a (Fatal System Error)
The windows SubSystem system process Terminated unexpectedly with a status of OxC0000005 (Ox7542f33d Ox00a1f138).
The system has been shut down.
Its always between 8 and 9 am eastern time when it crashes. Once it crashes, I am able to reboot and use as normal for the reminder of the day. I have replaced memory, disabled/uninstalled all anti virus and updated drivers. This has been happening for over a year now. Can you help?

A:BSOD STOP: C000021a (Fatal System Error) The windows SubSystem system process Te

Have you check the drive itself? Run chkddsk and also download the hard-drive diagnostic tool for your drive to see if maybe the drive failing.

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You know how the WinXP logon screen tells that ur logged on, or how many e-mails you have right? Well my screen keeps telling me that I have e-mail for one of my accounts. But I don't have e-mail for the account its saying. How can I reset this screen or something to stop it from saying that I have e-mail when I really dont? Thanx.

P.S. I already tried restarting the PC. No luck.

A:WinXP Logon Screen Error


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When I start my computer, it shows the windows screen and then about 10 to 20 seconds later it blue-screens and gives me the following error:

Stop: c000021a The windows logon process system process terminated unexpectedly with a status of 0xc0000135 (0x00000000 0x00000000) The system has been shut down.

Here is my system information:

Sony vaio model PCG-62CL
Windows XP, and I'm almost positive I'm running with SP2 installed.

Here's what happened before I restarted my computer and saw this error for the first time:

I received a message that my computer was low on memory and space on the c drive. I did the disk cleanup and removed some programs that I haven't used in a long time. These were programs that I had previously installed and just don't use anymore. I also removed the files that it pulls up when you run the disk cleanup. Seemed harmless, I've done this frequently over the 3.5 years that I've owned my computer and it's never created any problems.

Here is what I have tried to fix the problem:

I tried unplugging from the wall and removing battery.

I tried F10 and F8 to see if it would start in safe mode, nothing happened.

I loaded my system recovery disk that I had created and it booted and began to ask for disk 1 of 6 in the recovery process. It gave me a warning sign that I should back up my computer before I proceed, so I cancelled the system recovery because I have files on the computer that I cannot afford to lose.

My next step was to t... Read more

A:windows logon process system error! Help!

Hi , Put your windows cd in your cd rom drive or dvd , Bring up a command prompt.
Start/run/type cmd in the box and press ok.
Once you have a prompt , type at the prompt sfc /scannow exactly as shown.
This will compare your system dll files against the originals on the windows cd.
should work, hope it helps you

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windows login process system terminated unexpectedly with a status of 0xc0000135 (0x00000000 0x0000000)

this is my error message can not use my computer

it is windows xp, i do not have the disk

when itry in safe mode it restarts and safe mode with command propmt restarts,

i dont care about the files on computer , just want to make it work again

what do i do

A:How to fix stop c00021a fatal system error status of oxc0000135

Pay special attention to the part about using "Last Known Good Configuration".


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Trying to repair a Dell Inspiron Model # N7110 which upon starting up, pops up the "Interactive Logon Process initialization has failed" message.
The OS is Windows 7 Home Premium but I'm not sure if it's 32 or 64 bit.
This machine has not been running for almost a year and there is nothing on it that needs to be saved, so mostly I'd just like to wipe/correct what ever is wrong with it and go back to Square One, or that fresh-smelling OOBE.
I've tried all the usual routes, F8 and all the variants of Safe Mode but all of them result in the same error message.
I also tried the "Last Known Good Configuration" but that just resulted in the laptop sitting there quietly humming along for over half an hour before I powered it down.
I've got an old System Recovery Disc but it's for a 64 bit system and when I tried Startup Repair on the Recovery partition a window popped up indicating that "this version of System Recovery Options is not compatible with this version of Windows...", which is why I'm thinking it's a 32 bit system.
Well, all that led me to head over to Digital River to grab a legal copy of a System Recovery disc for a 32 bit system but alas, for those that have been following that fiasco, these .iso files are no longer available.
I've also tried all the other options from the 64-bit Recovery Disc and upon it's initial launch, I see two versions of Windows 7, the C: Recovery as well a... Read more

A:Interactive Logon process error msg on Dell Inspiron

F8 takes you to the Advanced Boot Options.  With this computer there should be the option Repair your computer.  This will access the System Recovery partition to set the operating system to the state it came out of the box.  You can find instructions for this here.

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Today, I've been racking my brain trying to figure out how to recover from a problem with winlogon.exe which caused a "Windows logon process terminated" error with codes 0xc00021a and 0xc000034.

I found this article and it helped but didn't solve the problem. I thought I was faced with having to run a repair of the Windows installation, if not re-install.

That is until I decided to scan winlogon.exe using one of the online scanning services, like Jotti or Virus Total, to see if winlogon.exe had been infected. That's when I discovered the file was MISSING from \windows\system32. A Google search on a missing winlogon.exe file turned up this thread which provided the solution I needed!!!!

Many thanks to "coderitr" for your post! Copying winlogon.exe from \windows\servicepackfiles to \windows\system32 solved the problem beautifully!



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Multiple variations of this warning cause computer to lock up, as well as be inaccessible to Remote Desktopm

A:The protocol host process 1444 did not respond and is being forcibly terminated {filter host process 0}.

Can you try uninstalling the latest Windows Defender upgrade ?
Else you can try stopping the entire service itself.

Sumesh P - Microsoft Online Community Support

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I solved my previous problem where I could not get my computer to boot past the blue Windows Logon screen. However, by fixing that, the original error messages came back (before that problem started).

Error Messages:
1. winlogon.exe - Entry Point Not Found
The procedure entry point AssocGetPerceivedType could not be located in the dynamic link library SHLWAPI.dll
2. services.exe - Entry Point Not Found
The procedure entry point AssocGetPerceivedType could not be located in the dynamic link library SHLWAPI.dll
3. lsass.exe - Entry Point Not Found
The procedure entry point AssocGetPerceivedType could not be located in the dynamic link library SHLWAPI.dll
4. User Interface Failure
The Logon User Interface DLL msgina.dll failed to load. Contact your system administrator to replace the DLL, or restore the original DLL.
Now, all this began because I *believe* a virus was unregistering critical windows dll's, starting with internet explorer at wininet.dll. After uninstalling and reinstalling IE, and the failure of IE to still load, this problem arose.
Note: I am accessing the internet from a SEPARATE computer, the one infected starts to boot, gets these errors before logging on, then restarts and the problem occurs again.

A:New WinXP Logon Problem, error messages inside

mcaff said:

I *believe* a virus was unregistering critical windows dll'sClick to expand...

A virus scan would be a good idea. Most AV's that come on CD are bootable and will perform a scan.

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I continually receive a Generic Host Process for Win32 Services error everytime I boot up from standby. Most processes work fine but my Lan, wireless and ability to access the Internet is disabled.

A:Generic Host Process Error in WinXP SP3

I had the same problem when I upgraded from XP SP2 to SP3.
I found the solution here, in an article by Styan (Thanks!): http://www.vistax64.com/net-general/168567-generic-host-process-win32-services-has-encountered-problem.html

In short, the solution is:
These 3 files (wscsvc.dll, wzcdlg.dll and wzcsvc.dll) were replaced when you upgraded to SP3. You must put back the SP2-versions of the files. The build of the SP2-files are the same for all of the 3 files: 5.1.2600.2180
The date (on my computer) is August 4, 2004.

Do like this:
1) Create a new folder that is easy to access (C:\Temp).
2) Search your hard drive for these 3 old files, and copy them to C:\Temp.
3) If you didn't find all the 3 files on your PC, copy them from an other PC with SP2, or you can download them from http://www.dlldump.com/. When you download, the date will change on the downloaded files, but that's OK. Save the files into C:\Temp. In my case, I had to download wzcsvc.dll .
4) Restart your PC, and press F8 to enter the startup menu.
5) Select one of the Safe Mode options (without network) for starting Windows. I used Safe Mode with Commnd Prompt.
6) Open the folder C:\Windows\System32, and rename the 3 files (e.g. wscsvc.dll_sp3, ...). Or if you dare, you could delete them...
7) Copy the 3 old files from C:\Temp into C:\Windows\System32.
8) Reboot your PC.

This worked very fine for me - hope it does in your case, too!
Please tell us if this worked!

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I tried to to repair win xp and it works. But the problem is with a message that the installation package does not find the program status..etc. Could any one advise to resolve this error on the screen?


A:Pop Up Error During Winxp Repair

Hi mch, and welcome to BleepingComputer.Could you please provide us with the exact error message?

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I was having trouble booting up my 2nd computer so I am running the repair off of the winxp disk.
It was going through its thing copying files over but stopped each time with not being able to copy four files.
I pushed escape to not copy files to finish loading.
I have searched on my other pc and and found these files. Do I need these files on the pc that I am repairing. If so can I copy them to disk and put them in the right spot.

Also when win was at the point of installing win many other files were missing.
To many to copy down, but here are a few.

I am reloading from a Dell re installation cd.
Will I have to reformat and start from scratch?

A:repair winxp error

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It is not the first time but now i want to know.
Sometimes there are processes that can't be terminated.
I think that it is not OK, the system should do what I am want it to do.

This time I tried.
Taskmanager > right click > end Process > OK
Taskmanager > right click > end Processstructure > OK
on the comandline: taskkill /F /IM <processname>
here a message is returned, that the process is terminated, but still found in Taskmanager ...

This time for example it was opera.exe

But I don't care what process it is.
I had to e terminated.
So what is the problem?
Is there another way to kill a process more successfull?

A:Process (can't be) terminated


When do you get this message?


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I have a Gateway MX6920 that had Windows XP preinstalled on it, I formatted and installed Windows 7. it only has the basic Windows 7 programs on it +Firefox, Google Chrome, TeamViewer, & an Anti-virus, but I have an ongoing issue where the computer completely freezes. the mouse doesn't work, no programs open, and I cannot bring up the task manager. if I press ctrl+alt+del it will still be frozen for about 5 more minutes, then give me the following message the "logon process was unable to display security and logon options when ctrl+alt+delete was pressed" and then just keeps being frozen until I cold boot shut down.

I scanned for viruses, ran sfc /scannow, with several programs but they all report clean

I am at a loss and this is a daily issue

Googling this error message brings up limited but unresolved issues

A:the logon process was unable to display security and logon options whe

according to the following link:

Failure to display security and shut down options. The logon process - Microsoft Community

it looks like the windows winsock needs to be reset. Hopefully doing that will solve the issue: to do that; do the following:

open a elevated command prompt(click start, programs, accessories, then right click on command prompt and select run as administrator) type netsh winsock reset hopefully that will help. If not that then in the same command prompt; type the following: netsh winsock reset

try one of the above commands and see if that helps to resolve the issue.
netsh winsock reset

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Hi all,

I am having trouble installing my copy of Vista Home Premium 32-Bit.

I ran an evalutation version of Vista Home Premium and then formatted the HDD using an OEM copy of Home Premium I bought (I formatted before the trial period had expired), and then proceeded to install the OEM copy, and the installation ran fine untill it rebooted for about the second time after which the screen displayed; 'Completing installation', at which point the progress bar at the bottom froze. The DVD stopped spining, although I think I could still hear the HDD whirring.

After half an hour or so, I got a blue screen display which said;

"STOP ERROR c000021a NT initial command process system process terminated unexpectedly with status of 0x0000001 (0x00000000 0x00000000)"
It then began a crash dump and rebooted after several minutes.

I have since Installed Windows XP Pro (which installs fine - no errors) and repeated the OEM Vista Installation through the XP OS - but to no avail, the same error occurs.
Now that I am running the Vista Installation through XP, each time the error occurs and my PC reboots, my BIOS asks me to select which option to boot;
- Windows XP
or - Windows SETUP

The XP option works fine, and brings me back into fully functioning XP OS (note that I didn't format HDD, I installed Vista on the same partitian - all XP files were to be moved to "windows.old" file after Installation completes according to Vista Installation)

The ... Read more

A:VISTA 32-Bit Home Premium Installation Crash, Error "c000021a"

P.S - If you cant find my PC specs under my user, here they are;

MOBO: ASUS Striker Extreme
CPU: Intel Core 2 DUo E6600
RAM: 2gb Corsair Dominator DDR2 800 (2 x 1GB Sticks)
GPU: ASUS EN8800GTX (768mb DDR3)
HDD: 2 x Western Digital 320Gb Sata 7200rpm 16mb cache
PSU: 650W Thermaltake ToughPower
SCRN: Samsung 20" 206BW (wide screen 16:9/16:10)

P.S I also read that another method of fixing the problem could be to turn off caching in BIOS - will this work?


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Hi i'm using windows Vista everytime I try to open a program like an installation it would say "The Process Terminated unexpectedly" And whenever i start my computer my taskbar becomes white. I tried using system restore but it has also said "The process terminated unexpectedly". This has been going on for at least 2 weeks now. Any Help Please?
Thank You for your help =).

A:The Process Terminated Unexpectedly

sorry But can anyone help me please?

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So today I was on my computer and I randomly started hearing random audio. I was looking through the processes and when I went to delete what I thought it was, I clicked the wrong thing not knowing and terminated it.

It then told me my computer was shutting down in "X" seconds, and it counted down. I then deleted the Iexplore process the problem was, but was unable to do anything about the restart.

My computer restarted and now I get this - "STOP: c0000218 unknown hard error" right when I get to where I would normally log in.

Now, I can get into safe mode, but I can't get into regular mode. When I checked my event manager, it said winlogon.exe has initiated the restart and there was no title... It said it was a minor error 0xff, and the comments were that it restarted becuase the Remote Procedure Call (RPC) service was unexpectedly terminated.

Any suggestions?

A:Terminated RPC Process. Can't boot PC now

Find the Error(s)in the Event Viewer that correspond to the crash:

Start> Run> cmd> type in eventvwr

Description of the Event Viewer:

Unfortunately, many Windows XP users aren't aware of the Event Viewer, what it is, where it is, how it can help with a problem:
The Event Viewer has logs for everything that happens on the computer. There are three sets of logs: System, Applications and Security. By opening the first two to display the Events, you can look for Errors that correspond to the time of the problem- in your case, the crash.

There are three types of Events in the System and Apps logs:
1. Information (white circle w/blue i): this is just basic documentation of the normal working of the System or Apps.
2. Warnings (yellow triangle w/black exclamation mark) noting some problem at that moment. Warnings usually resolve on their own. If they do not, they become>>>
3. Errors (red circle w/white X- they document something that didn't work or isn't happening as it should. Each Errors has three parts: an ID#, a Source and a Description. By doing a right click> Properties, the Error will open to a screen that can be copied. These three parts taken together can usually lead to cause and resolution.Click to expand...

Do this on each the System and the Applications logs:
Click to open the log> look for the Error> right click on the Error> Properties> Click on Copy button, top right, below the down arrow and Paste here... Read more

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Hey guys,

I have a Windows Vista Home Premium 32 bit and I get this error after it has been sitting idle. It does not go to standby but screen shuts off. Only way to return computer to original state is to hard boot it and restart it.

Anyone have any advice?


Its a HP DV6767ca Laptop

A:Logon Process has failed to create the security options dialog." Error Message

Looks like there are several things that can cause it

http://www.google.com/search?q=Logon Process has failed to create the security options dialog&num=20

Looks like many of them ran a System File Check
To see what SFC did after it is finished:

The SFC log is contained inside the cbs.log file located at:

Since the cbs.log may be huge (it's used by other programs besides the SFC),
you might want to do this:

To create relevant SFC-only information gleaned from the cbs.log, and put it
in a small file called sfcdetails.txt, right-click Command Prompt (using the
shortcut in Start Menu\Programs\Accessories) and choose Run as
Administrator. By default, the prompt starts in C:\Users\(Your Name).

cd desktop

Press Enter on your keyboard. Then Copy and Paste this at the prompt:

findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt

Press Enter. Sfcdetails.txt should then appear on your Desktop. Now you can view what SFC actually did.

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Started a process, it runs for about an hour or so and then it just disappears. It is not visible in task manager. Checked the application logs, there was no crash event reported. Excluded the folder where the process executable is located from Anti Virus.
Enabled process tracking. Able to get process creation and termination logs in security logs for other executable. But no process termination entry is available the above process. What are the other possible ways to debug this case?

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Windows XP proffessional edition x64 sp2

newly installed with new components (no old parts)

Hi I have a huge problem, this is getting so annoying I dont know what to do anymore, I've searched the internet for answers but without any luck. I've posted help on tons of forums and got some hints and tips but not anything to solve my problem. I stumbled over this place and could see many competent people, I just hope one of more of you can help me too.

I have'nt found out much but I have found the logbook and what actually happens during this shutdown.

In eventvwr under the security file I found this right at the time of the shutdown:
[Source: SECURITY]
[Category: System Event]
[Type: Success A]
[Event ID: 513]
[User: N/A]

Windows is shutting down. All logon sessions will be terminated by this shutdown.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
This is the only information I found somewhat relevant. But from my own experience I can say that windows is doing a proper shutdown, closing everything down then logging off and saving settings etc. And there I am, dumbstruck.

This happened for the first time 5 days ago (had the computer for a few months) I've updated drivers, run windows update, scanned for viruses and nothing helped. It happened yesterday and then again today. Both times I was... Read more

A:Windows is shutting down. All logon sessions will be terminated by this shutdown.

anyone at all have any clue?

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My pc, Lenovo M55e, breaksdown with the following blue screen error message:

*** Hardware Malfunction
Call your hardware vendor for support
NMI: Parity check / Memory parity error
*The system has halted*

The error occurs o n l y in when I try to connect some USB items, an LG external DVD drive or an external WD HD packed in an external enclosure.

I checked my memory cards by replacing them, and they are flawless.

In addition, I have ran a "Repair" installation of a clean streamlined SP3 disk. The disk was prepared by integrating an MS final version SP3 file with my original SP2 disk.

I can connect successfully some USB items, my Nokia cellular or my Brother printer, for example.

The final version SP3 was installed above some beta versions of SP3, which caused no problems. Since SP3 has been installed on my system for quite a long time, whether as beta or final, removal of it and returning to SP2 would be costful.

What can be done to solve this problem.

A:NMI error following installation of SP3 (WinXP Pro)

Have you checked for any additional MS Updates?

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i Formatted My HD and Started Setup OF WinXP but it Didn't Started.
The Error was "setupdd.sys could not be loaded. error code is 4."
it just doesn't let me do anything after i opt for the install option.
it directly gives me the error and setup terminates.another error came up but for file ntkrnlmp.exe.
it doesn't starts up.
when i started Win ME setup, the setup exited saying
"cannot load system.drv".
sometimes it gives something as
cannot proceed : DPMI Error at xxxx:xxxx.
Help me. what should i do ?

A:WinXP Installation Error

To install xp.

1 Boot with the xp cd [cd set as first boot device in the bios] You will see a message "To boot from cd press any key" Do so.
2 Choose install from the first menu
3 Next menu shows all partitions / drives on your system where you can install xp.
4 You have the option to delete partitions; do so for all on the disk you are installing to.
5 Create one partition and format with nfts. Note if you want more than one partition, just use the backspace key to type in a smaller value.

Setup should continue to load.

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