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Technical support for re-installing official dell software drivers

Q: Technical support for re-installing official dell software drivers

Hello Everyone,First of all really thankful for Dell Community for my last query, Most satisfactory technical support. we (sloxsoft) looking forwards for further assistant. in our office we had more 200 desktop and 100 laptom of Dell. They are working properly but on timely basis we need to boost the performance of system.So, Please anyone can suggest us for re-installation of Dell official software drivers. Sincerly
Steve Smith
Manager SloxSoft

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RELEVANCY SCORE 200
Preferred Solution: Technical support for re-installing official dell software drivers

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 80

i currently have a dell Inspiron 5558 laptop for over an year now but the screen stop working over 6 months ago, i looked up the warranty information at the time of screen stopped working and was re-assured that it showed February 18, 2017 therefore i did not consider that it is very urgent to call tech support since i have other laptops. today when i call the support service, i was informed that product was not registered and i have to pay $233 to replace the LCD screen, they still argued that dell warranty website showed the correct information but when i looked it up, the website still displays the same.  did anyone else encounter this issue??
below is the warranty service which is still display at this time

A:Dell Warranty is reflecting incorrect data as per technical support and support manager

Was the system purchased direct from Dell, or at retail - or on EBay, Amazon, etc?

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RELEVANCY SCORE 78.4

Hi, no matter how many times I follow SupportAssist's recommendation to install:
Docks/Stands Intel Thunderbolt Controller Driver
Chipset - Intel Serial IO Driver
Chipset - Intel Management Engine Interface Driver
and then reboot, it keeps telling me I need those drivers.
It did download and install a new Intel Video driver which hasn't reappeared.
Laptop: Brand new XPS 15 QHD display, windows 10.  TIA
PS why the ridiculous number of "I am not a robot" Captcha pictures and puzzles !!! :-)

A:XPS 15 - Dell Support Assist keeps installing the same drivers over and over

then i would uninstall the dell support assit. and manually download and install the drivers your self, you don't have to use Dell's support Assit.

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RELEVANCY SCORE 75.6

Dell has a problem with some Dell Vostro 200 pc's which involves a black screen just after boot. The advised solution from Dell is to set prefetch to only boot rather than boot and applications. Empty the prefetch folder and in effect not use prefetch as it was designed for Windows XP, Is this a legitimate solution for customers experiencing this problem? I always thought prefetch was supposed to "speed things up". Any suggestions about this? Is Dell just blowing the customers off?

The solution provided by Dell is here: http://support.dell.com/support/top...22D726C3ECAB2516E040A68F5B285FF8&doclang=en#6
 

A:Dell Technical Support

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RELEVANCY SCORE 74.8

I recently bought a new gaming inspiron 5675 desktop gaming desktop.  A GAMING desktop.  I found that it shipped with only 1 stick of 8GB ram in single channel.  
Ok, so I call Dell support and say hey listen does this computer support dual channel?  I mean it's 2017 I would assume that it does right?   Technical support told me NO it does not support dual channel.  Sales told me YES it dose support dual channel.  They told me it used SO-DIMMS though so obviously they aren't very bright.  
So, what's the answer?  I would assume a Ryzen board would have to support this.  The run around and absolute lack of knowledge these support people have about PC's in ridiculous.  Until I got a manager the tech people didn't even know what dual channel was.  I had to provide them links from Dell's site. 
So, then I said well look why can't you guys send me 2x4gb and I'll send you the 1x8gb back, bam easy.  
Nope.  They refused and won't even give me my original discount on my purchase.  Why would a gaming PC not ship in performance configuration? 

A:Does Dell Technical Support Know Anything About Their Computers?

It is stated clearly on the sales page--www.dell.com/.../inspiron-5675-gaming-desktop
Memory
8GB, 2400MHz, DDR4; up to 32GB (additional memory sold separately) This is true for all versions of he 5675 but I could only find the 8 gb chip at Crucial.com for $69.99 here--
www.crucial.com/.../inspiron-5675

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RELEVANCY SCORE 74.8

Three different tech support personnel helped me upgrade from Win 7 to WIN 10 on my 1 week old Inspiron 3650.  I paid for the following from the parts list "

619-AHTY

Windows 7 Pro English 64bit (Includes Windows 10 Pro License)"


Not one tech mentioned going from Win 7 to 10 would wipe my drive.  So I found out at the cliff, where there was no turning back.

I ask for $150 refund, they say "We politely refuse", and I never get out of talking to india.

Their response:
Dear Glen,
 
Thank you for taking time and discussing the issue with me. I sincerely apologize for the ordeal you had to go through, the feedback discussed will be shared with the team. Since Dell does not guarantee on customers data, we regret to inform you that we are unable to accommodate your request towards providing any compensation at the moment.
 
For your reference I am emailing the Dell warranty terms and conditions: http://www.dell.com/downloads/global/services/Dell_Hardware_Service_Agreement.pdf
 
Under How to Use Your Service, the second point quotes ‘Software/Data Backup. It is solely Customer’s responsibility to complete a backup of all existing data, software, and programs on affected Systems before receiving services (including telephone support). DELL WILL HAVE NO LIABILITY FOR LOSS OF OR RECOVERY OF DATA, PROGRAMS, OR LOSS OF USE OF SYSTEM(S). You understand and agree that under no circumstances will Dell be responsible for any l... Read more

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RELEVANCY SCORE 74

Dell Technical Support Phone number  1800-970-0394 Toll Free USA Canada

A:Dell Technical Support Phone number

This is not a Dell technical support phone number.

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RELEVANCY SCORE 74

Hello,
I would like to complain about a bad experience I am having with Dell's technical service in Israel.
Two days ago (9/19/17) a technician arrived to my house to replace my PC's motherboard and graphic card. Because of VERY limited working hours of the technical support team, eventually my wife had to take the day off, just for letting the technician in to fix the computer. I arrived home several hours after he left, and found out that the PC's cooler fan wasn’t working anymore. It is quite reasonable to assume that the failure of the fan is due to the technician's work, by forgetting to connect the power cable, spilling some glue over it etc. when I called the technical support, all they had to say to me was that due to a Jewish holiday in the next two days, they will contact me the next week (five days later) to schedule a new technician visit. During that long period of time, until a technician will a arrive, I was told not to turn on the computer. I would like to stress that I use my computer for work on a daily basis, and in addition to the five days I have been asked to wait for a phone call, there would be more days to wait until the actual arrival of the technician.
We already had to take a day off for the technician, now we would have to take another day off, due to Dell technician's negligence, and on the top of it, wait outrageous amount of time for the visit, all that time being instructed not to turn on my work PC, which I have to ... Read more

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RELEVANCY SCORE 74

My thread is way down below, "Lost internet connection - media disconnected." My issue is not resolved and I sure could use some help.
 

A:Heaven help me, I chatting with a Dell technical support guy . . .

Hi RanchoBlondie, If you have been waiting awhile type "Bump" in your original thread, it will bring the post to the top.
 

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RELEVANCY SCORE 73.2

Hello all,
I would like to ask your opinion about Dell Australia technical support and Dell Pro support (the one you pay extra for next business day service).  What do you think about it? Are you satisfied? I am starting to believe that it is actually a scam. Let me explain: 
A few days ago my laptop (Dell XPS 15 Haswell) died, it wouldn't power up. I called support and they told me they will send someone to replace the motherboard in 2 days (it was 17:30 or something). I also explained them that it is very important to have the laptop up and running this week because this is the laptop I use to work. After two days the technician came at my place (he was late, I missed two important meetings at work because of that) and replaced the motherboard.  After he left I realised that the laptop will power up itself after shut down from both Windows and Linux. To avoid that I had to hard-shut down (press power button continuously). I called them back and the PRO support was insisting that it was a software problem. I was explaining them that this is impossible based on several facts. They even asked me to run a GPU test from windows which was just testing the D3D11 capabilities of the GPU. Clearly the technicians at PRO support are incompetent. After spending 2+ hours on the phone they realised the obvious: The problem was indeed a hardware problem. Also, they told me that the replacement parts for the laptop are always refurbished parts. I kinda understand the poi... Read more

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RELEVANCY SCORE 71.2

Any ideas on how to remove the old version?  I have Windows 10 - Dell Inspiron 17 7737 touch screen
Thanks.

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RELEVANCY SCORE 69.2

Cont. +1 855 999 8045 DELL Wireless printer technical support phone number
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RELEVANCY SCORE 66.8

Started about a month ago - pops up over and over and over and over - about every five minutes or less.  I've got a Dell Studio XPS with Windows 7 Professional.  Another forum said to just uninstall Dell Support Center (Support Center Software) - but when I try to uninstall it - THE SAME STUPID WINDOW POPS UP ASKING ME TO INSERT THE SOFTWARE.  I tried doing a Browse and it's looking for DSC20.msi.  I haven't managed to find it yet.  I have at least found \Program Files(x86)\Dell Support Center but there's so many sub-directories...
I shouldn't have to be jumping through so many hoops just to uninstall a program.  This is driving me crazy and I haven't found an answer online yet.

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RELEVANCY SCORE 65.6

Hello,
I am writing because I have been the victim of what I believe is a "Dell's inside job" in this technical support scam to Dell computer users out of warranty or expired technical support based in INDIA. I have been a DELL customer since 2003, always had the best tech support with no problem, even when I called once about 7 years ago, they cleaned my computer for $49.00 which was ok with me with no problem. I bought an all in one computer in 2012, with 3 years of tech support. My problem started when I called DELL April/2016 of course I didn't get help because my computer wasn't covered, they wanted me to pay $89,00 one time service, at that time what I really wanted was to get my computer back to windows 8.1 I wasn't happy with 10, my computer was running fine. A week later I started getting calls from ladies with Hindu accent claiming to be from Dell wanting to help me fix my computer. I was always busy and I told them I had no time to seat for 2 hours to do it. They kept on calling, until one day exactly a month ago 8/29/16, I had the time to fix my slow computer and accepted their offer. He gave his security Id # DELL9929 his name: Eric Thomas with an Hindu accent, I asked him: Are you really from Dell? He reassured me that he was, that they were getting signals from my computer that something was wrong. I believed him because m... Read more

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RELEVANCY SCORE 63.6

I am very concerned. My laptop is consistently taking forever to start and/or freezing. Is it possible to uninstall anything dell related? Or how do I fix it? I created a system report from the system information module if that would be helpful I can send it. The event log keeps complaining about the Dell applications listed below as reasons it is failing:
This error occurs repeatedly at start up: 
The Dell Foundation Services service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
A timeout was reached (30000 milliseconds) while waiting for the Dell Foundation Services service to connect.
A timeout was reached (30000 milliseconds) while waiting for the Dell Help & Support service to connect.
A timeout was reached (30000 milliseconds) while waiting for the DellDigitalDelivery service to connect.
The DellDigitalDelivery service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
In Applications:
DellUpService.exe
[5] ERROR- FindPartObjects() Lable not matched! Target:WINRETOOLS, Current:Image, Partition:PartitionPos {disk:0, part:5}, curGptTypeStr:{de94bba4-06d1-4d40-a16a-bfd50179d6ac} #StackInfo#
[5] ERROR- Exception on mounting SOS: mk_dellsupport_lnk can't find DSP! errno=0 #StackInfo#
5] ERROR- [SOSINSTALLER] TRYMOUNT-DELLSUPPORT: mk_dellsupport_lnk can't find DSP! errno=0   at utilities.SymlnkBroke... Read more

A:Dell Foundation Services and Dell Support Software Crashing Laptop

I am no expert here, but it looks like the Update service is looking for a Recovery partition which may hold the WinRE tools.  On my current system, that would be partition 4 but it could be different on yours.  Running the command below in an administrative command prompt should show what partition is configured for the Tools.
reagentc /info
Have you made any changes to your drive configuration?  The reagentc info should show the same partition the Update Utility is looking for.

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RELEVANCY SCORE 62

Call Technical support. Thank you! Support +1(877) 210-0840

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RELEVANCY SCORE 62

Hey!

Bought a ASUS U6S and now I would like to install XP on it, but there is no drivers supported on the ASUS site. Can I use the Vista drivers, or is there someplace else I could download XP drivers?

Thanks in advance

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RELEVANCY SCORE 60.8

After digging around the Lenovo support site, I came across this "https://www.managedtechnicalsupportaccess.com/" but it doesn't work very well. Is that the only place to go for support? Is there no way to get in touch via email?

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RELEVANCY SCORE 60.4

I just installed the office AMD VGA Driver jan 17 2017 16.40.2701.1. once through amds regular install and then a second time after using DDU in safe mode.  I can now access radeon addition settings display color setting all drivers since 16.9 drivers.  I use a tv as a display and need that function greatly.  I havent been able to get it to show that tab with AMDs newest drivers at all.  My new problem is with Lenovos drivers my apu is max 800mghz constantly when plugged in. I attached a pic so you can see.  The APU going from 800 to 300 was me plugging and unplugging it.  This is an issue for me now because I down clocked my CPU to play some games and now im crashing constantly from what my guess is the APU at 800 mghz constant even with little no no load.  THis is so frustrating Lenovo and AMD.  THis is the flagship laptop for AMD right now and Its terrible with drivers.  So any help or explanation would be greatly appreciated. I just want to use the newest drivers with display color settings.  Its not that hard to ask. EDIT in radeon additional settings I always have used maximum performance when plugged in and now when I switch it to optimize battery my APU for down to 300 when in idle or light load like it should and used to with all the other drivers ive used and left it on Maximum Performance.  This sucks if that settings on optimize battery the cpu runs at 2.5ghz on high performace. &... Read more

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RELEVANCY SCORE 60.4

Hello, Where can I bring my HP notebook to diagnose problem and repair in Madrid (Spain)?I am looking for official HP Service. I have issue with charging. The notbook suddenly stopped charging. It was not damaged and I was very hapy with it until now. Regards,

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RELEVANCY SCORE 60.4

The datasheet of P50 and P70 state that they support "UbuntuŽ Linux" and "RHEL". Can we expect full driver support (color calibration, fingerprint sensor in particular)?The fact that Linux was mentioned in the datasheet was one reason for me to get a P50, but until today the support website only lists Windows drivers. Thanks! PS: I am aware of the P50-P70 linux experiences thread, but this question is about officially supported Linux distributions and targets Lenovo directly.

A:P50/P70 Official Linux support

!Nice support from Lenovo. there is no any details about that even so much months later

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RELEVANCY SCORE 60.4

Hello to all,   I recently did a clean reinstall of Windows XP (Home) on my Dell Dimension 2350. All went fine. Now I need to install the correct drivers. I have the Dell Resource disc and this is where the problem starts.    As noted elsewhere, after the reinstall the screen display of the Resource disc is as it would be in "Safe Mode". I was aware of this. As such, the Resource disc Search Criteria screen was a bit larger than the monitor screen. I was able to size it to fit the screen but this is really not the problem it is the following: The Search Criteria options I have from the drop down menus (on screen) are as follows:System Model:   All, Dimension C521, DXC061, Dimension DXP0G1, Dimension E521, DM061, XPS710    (Which, if any, do I pick?)Operating System: (I think I got this one)   All, Windows XPTopic:   (Maybe this one too)   All, Applications, Dell Diagnostics, Diagnostics, Drivers, Utilities   For the life of me I cannot figure out the exact drivers I am to install*. Windows XP only appears in the Operating System menu. I pretty much know the install order but as I said, I'm a bit confused about selecting the correct drivers from the disc. This computer is not connected to the internet at the moment so I can't download and use any sort of driver detection program. Other searches have confused me further and have provided no specific answer to this problem.&nbs... Read more

A:Installing drivers after Windows XP reinstall on Dell Dimension 2350 using Dell Resource disc

You need, in installation order:

Chipset driver
Video driver (depends on which video card)
Audio driver
Network driver (depends on which you have)
Modem driver, if you use a dialup modem

Go to the Support page and put in your Service Tag. It should give you the drivers you need. You can download them on any PC and copy onto a USB stick for installation on the 2350.
You only need the applications, if you actually use them (eg, Roxio, Jasc Paintshop, etc).
Then install your antiviral software and get online to the Microsoft Update site for all the patches and updates.
Keep in mind that XP is no longer supported by Microsoft and they stopped releasing security fixes for XP and IE9, more than 1 year ago. So they're both full of security holes and put your personal data at risk.
EDITED

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RELEVANCY SCORE 59.6

hello welcome to the official windows xp support thread,

i am downloading something from the net, is their away download and save electricity, i hate electricity bills very much, and if i put my pc to sleep or hibernate it stuff up my download and i have to download all over again and i hate that, please help me out

A:the official windows xp support thread

turn of the monitor and turn off anything thats not needed. otherwise no besides building a low power using system.

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RELEVANCY SCORE 59.6

I have had this laptop since 2010, when I bought it, and yet, unfortunately, I got a virus and I had to reinstall windows 10. from there, windows 10 stopped starting up for some reason. For the past few days, I have been trying to find the drivers for this laptop. I have the gateway nv55s15u.  Can someone help to find the drivers?  I can't find drivers on the gateway official website, non of the driver finding services even work, and the gateway support says the laptop is not under warrenty

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RELEVANCY SCORE 59.6

While it is true the beta drivers 82.12 and 83.90 detects the card, there are still no official drivers that see it. Even worse, the newest beta 84.12 does not see it. Just what the hell is going on here? I spent good money for this card and this haphazard business from nvidia is not appreciated.
What do you all think?

Athlon xp 2400 @ 2.0ghz
768 mb ram
Biostar Vig pro Mobo (yes you can stop laughing now... Smile)
2 Western Digital Hard drives....one 40 and an 80
Bfg 6800gs agp
cmedia onboard sound
intel modem
350 watt Psu
liteon Dvd-rw

I hear you can change the inf file to see the card, but i feel thats not very safe since each driver release makes changes and if these aren't for this line that could royally screw things up.
I feel that nvidia has slipped terribly this round, bothering with their 7900 release. A little later I'm going to send them an email to see just what the hell are they doing. Something is not right, there is a disturbance in the force.....and soon people will be crying out in a single voice.


right now using 83.91
 

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RELEVANCY SCORE 59.6

Paul Wilders announced the hosting of the Official ewido support forum in mid-December, 2005, and it is now up an functioning for ewido anti-malware problems with the following two subforums:

Official ewido Support Forum
ewido anti-malware forum
ewido anti-malware beta forum

Wilders Security Forums are located at: http://www.wilderssecurity.com

-- Tom
 

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RELEVANCY SCORE 59.2

my machine is dell dimension with windows xp sp2.recently, as advised by dell people, i uninstalled the old 'dell support' and ind installed new 'dell support center'
but on restart i got BSOD and had to restore back.i tried it five times but always with the same result.currently i'm without any means to get help from dell, should i need it.
pl. help
 

A:BSOD after installing 'dell support center'

The BSOD error message in its entirety would be a good thing and one thought on this and this might solve the problem quicker, since Dell tech support told you to upgrade to the new help center and it went south I am only suggesting this because I have worked in tech support before (not with Dell) I would contact Dell tech support and have the BSOD error message ready for them. The tech support usually has all or most of the solutions for their software handy right there in thier database, and this will solve the problem a lot faster than here.
 

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RELEVANCY SCORE 59.2

Driving me INSANE!!  Every forum I read says to Uninstall the Dell Support Software Center to get rid of this window popping up over and over to tell me to insert the support disk.  Started about a month ago - pops up over and over and over and over - about every five minutes or less.  I've got a Dell Studio XPS with Windows 7 Professional.  Another forum said to just uninstall Dell Support Center (Support Center Software) - but when I try to uninstall it - THE SAME STUPID WINDOW POPS UP ASKING ME TO INSERT THE SOFTWARE.  I tried doing a Browse and it's looking for DSC20.msi.  I haven't managed to find it yet.  I have at least found \Program Files(x86)\Dell Support Center but there's so many sub-directories...
I shouldn't have to be jumping through so many hoops just to uninstall a program.  This is driving me crazy and I haven't found an answer online yet.

A:CANNOT uninstall Dell Support Software Center

Oh and BTW - I've already done a search on my entire PC for D*.msi and only two Microsoft installers come up that have nothing to do with this!

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RELEVANCY SCORE 59.2

I ran the detect software to detect my current drivers. Every time I run this, it gives me recommendations for drivers that are OLDER than what I have installed. It keeps recommending the following:


Chipset |Intel AMT HECI Driver 
(57 MB)View details
DownloadRestart required




Chipset |Intel Z87 Chipset Driver 
(10 MB)View details

A:Support.Dell.com not detecting drivers on my desktop correctly

I never got an answer to my question. .

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RELEVANCY SCORE 58.8

Hi all,
I'm interested in your strategies for getting updates for your Dell laptops.
When I got my XPS 15, I subscribed to the Technical Updates service, to receive emails about updates.
That was before I realised my laptop came with the Dell Update application, which advises me of updates via notifications.
I was a bit uncomfortable having two sources of updates. Am I wasting bandwidth downloading the same update twice? Am I overwriting a newer update from one source with an older update from the other source? etc
And I've recently had the SupportAssist 'plugin' installed. Lo and behold, it's Drivers and Downloads section is also suggesting updates.
Do I need all three of these?
I'm tempted to unsubscribe from the emails, uninstall SupportAssist, and just rely on Dell Update. Am I going to miss any important updates if I do this?
Thanks for your help.

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RELEVANCY SCORE 58.8

My install of Windows 7 Ultimate on a separate Boot Camp works until I try to install the Apple Boot Camp 4 Support Software. After I do so the system gives me BSOD on restart. I've tried the following suggestions from other threads:

- Renaming/removing AppleHSF.sys and AppleMNT.sys
- Removing BootCamp.exe from msconfig.exe

I've attached the error dumps associated with the BSOD, as well as a screen shot of the BSOD screen.

Windbg suggests that wininit.exe is likely causing the problem.

Any help would be greatly appreciated.

A:BSOD on restart after installing Boot Camp 4 Support Software

What mac are you using?

I have a 2006 MacBook Pro core 2 duo which works OK with windows 8.1 x64 with bootcamp 4 - the only issue I have is event monitor saying the hardware is not supported which is obviously rubbish.

wininit.exe is not the problem - it just submits things. Your problem is drivers.

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RELEVANCY SCORE 58.4

(Please pardon my redundancy - I have posted this to the Customer Care Board and Client Service forums - just hoping to correct what I hope was an accidental change in support policy.)
This is not a technical comment but it is a comment about Dell's Technology Support. Recently the support site for laptops, and I presume other areas though I have not checked, was revised to change its structure. In the process many items were removed notably having to do with drivers for older systems. Even if a system is past warranty that does not remove the responsibility for Dell to continue to provide the most recent (even if old) drivers especially since the cost of doing so is trivial. This is especially the case when Dell is the only source for specific drivers. A specific example is a Dell Vostro 3700 laptop which uses the embedded GPU in the CPU as well as outboard nVidia GPU; the hybrid video architecture is such that NVidia provides no driver and re-directs users to Dell's site. In the case of this specific model, most of the drivers that were present a month ago are now gone.
Dell laptops have two things going for them - good products at a good price and a great support site. This has prompted me to continue focusing upon Dell - e.g. two new 5759's in 2017, and to recommend Dell to colleagues and friends. I have had recent occasion to review some very old systems on HP's support site - all relevant drivers continue to be available. I strongly recommend that Dell c... Read more

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RELEVANCY SCORE 58

Lately I have been badgered with high pressure sales tactics from several companies who provide technical support most notably Iyogi and PcWizard. Using the Event Viewer, they found (I embarrassed to say) over 37,000 warnings, errors and informative messages which have accumulated over the past three to four years. Each has told me that I am risking everything on my computer unless this problem is dealt with immediately even though I do a complete backup twice a week. Needless to say, I told each of them I wanted to do some research about their respective companies before making a decision. This was the only way to get them off the phone. I have no idea how they got hold of my telephone number in the first place and each was reluctant to tell me. Actually, I would like to learn how to effectively manage this situation myself. This leads me to two questions. Firstly, would it be worth my while to have a strange company I have never heard of take over control of my computer? Secondly, how and where would I go about learning how to manage this situation myself? The latter of these would be far more preferable to me since it would enable me to provide this service to my clients. I have been working with computers for 27 years and my capacity to learn has not diminished regardless of my advanced age. When the link was disconnected between my computer and PcWizard, they left behind a program called 'Advanced WindowsCare V2'. I believe all they were about to do... Read more

A:Technical Support

I'm afraid you're a victim of a scam.Using the Event Viewer, they found (I embarrassed to say) over 37,000 warningsIf your computer is working just fine there is absolutely no reason to dig through Event Viewer.Every computer will have some warnings, errors etc. listed there.It's NORMAL.

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RELEVANCY SCORE 58

Hi, everyone..!!

Can you teach me how to change the Windows XP welcome screen/logon screen wallpaper (that WinXP blue screen) to other favourite image or wallpaper.... without using any software program...... like hacking or change setting of system file ?

Any ideas ? teach me please....

A:Technical Support please!!

What your asking in not using a program or hacking the kernal is not going to happen if you want to change the boot screen.
Here's a free program, Bootskin, I use and there's alot of screens to choose from or you can make your own if so inclined.
http://www.stardock.com/products/bootskin/

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RELEVANCY SCORE 58

Does anyone think it is a lack of customer service when you are told that a technical support person can not help you with your technical issue unless you buy into a tech plan first.  What ever happened to providing the customer with service and working with them to fix the computer and pay for what needs to be fixed upon determining the issue?

A:Technical support

jab14 Hello;Allow me to welcome you to the HP forums! The HP warranty provides for HP Technical Support without charge for the duration of the one-year warranty. If your PC is older than that, the warranty has expired and HP is then not obligated to provide free technical support. Also, the PC is only warranteed for support for the original OS that comes preinstalled, if you change that, you are on your own. So, is your PC less than a year old and does it still use the original OS that came preinstalled?We can proceed once you provide the information.Thanks

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RELEVANCY SCORE 58

Hi all
Today I have received a phone call from a Technical Support Service, which claims my Computer system has been flagged up as having some serious errors on my computer. They asked my some questions regarding what I used the internet for and how many devices are used in the house. They then gave me instructions to use RUN command and open eventviewer,under Administrative events they asked me what I could see.. and it was aload of errors and warnings.. they then told me that the internet has downloaded these files on my computer with out me knowing and they can cause problems with the system. ( Fortunate that I have had some issues with my explorer BUT found that it was a recent Windows update that had conflicted a file in explorer so I unistalled it and re-installed explorer..Problem gone ). So she then told me I was going to speak to a technician that wanted me to go to this website Link Removed By Moderator which I did but I then realized they wanted what looked like re-mote access to my computer. And that was when I questioned everything they were trying to do... they said no malware,spyware or anti virus program will detect these files and they needed access to run a scan on my computer but depending on the seriousness of how bad it is a one time fee may be applied so I told the man (NO MATE YOU NOT GETTIN ON HERE) which he then replied that my system health is goin to be affected and if im not interested in the help offered then BYE ...

Is this a scam to sell me sof... Read more

A:Technical Support

These type of unsolicited support offers are attempts to get money and/or infect your computer and steal information; http://www.consumer.ftc.gov/articles/0346-tech-support-scams
 

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RELEVANCY SCORE 58

I have pentium 4 window xp with everything working normal and mtn fastlink hauwaei e1550 modem but it has been to universal. Pls help me with general guidaince particularly detail steps on how to setup and browse
 

A:Technical support

I have been to Huawei website to post you a link to the setup guide for the e1550 but that model number is not recognised (no record). Please re-check the model number and should you wish to visit the website yourself, it's here: http://www.huaweidevice.com/worldwide/downloadCenter.do?method=searchSupport&keywords=e1550+modem
 

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RELEVANCY SCORE 58

Here you have the email I have sent to the Nec Technical Support and below the reply.

Dear Sir:

I am writing to you because my printer does not work with my new computer which uses Windows XP, in my old computer it works perfectly. I have looked for the windows xp drivers but I did not find them. Are you going to release them soon? My printer is a Superscript 660 plus.
Thank you.
REPLY:
Dear NEC customer,
The 660plus is not supported in Windows XP. NEC is no longer developing drivers for the 660plus as NEC is exiting the printer industry. You may want to email again after XP has been offcially released for a few months. We may discover a work around.
Thank you for contacting NEC.
OnLine: http:\\www.nectech.com
E-mail: [email protected]
Phone: 1-800-632-4650
Brad

-After that I can say: I have a printer in the dustbin, NEC has lost a customer in the other "industries" they are not "exiting".-

Please if someone know these drivers I will be pleased....

Thank you.
 

A:Nec and his Technical Support

Maybe you should have checked all your hardware to see if it was supported by XP. Not everything is and most manufacturers have not written drivers for it yet. Find a generic driver for an NEC printer similar to yours in XP's native drivers and use that. They offered a workaround if they found one so what are you complaining about....do a little research!
 

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RELEVANCY SCORE 58

 
 Hi Dear technical support team ,
 I am a Windows 7 Ultimate user & I have serious problem with my systems DVD-RW & DVD-Rom Drives , How can I get support about that ?

A:Need Technical support

Is the computer under Warranty?
If so have you sought advice from the Manufacturer?
How long have you had this problem for?
What troubleshooting have you done thus far? 









Dyami & Wanikiya -Team-ZigZag.

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RELEVANCY SCORE 58

Microsoft Windows Technical Support Phone Number 1-800-723-4210
Microsoft Windows 10 Technical Support phone Number 1-800-723-4210 Microsoft Windows 10 Technical Support phone Number 1-800-723-4210 Microsoft Windows 10 Technical Support phone Number 1-800-723-4210 Microsoft Windows 10 Technical Support phone Number 1-800-723-4210 Microsoft Windows 10 Technical Support phone Number 1-800-723-421Microsoft Windows 10 Technical Support phone Number 1-800-723-4210Microsoft Windows 10 Technical Support phone Number 1-800-723-4210Dial now 1-800-723-4210. We are certified technician from microsoft you can call us for any query related to microsoft product. 1-800-723-4210We are here to help you Call us for outlook and Hotmail support Microsoft Outlook 365 Customer Service Phone Number 1 800 723 4210 United States Super Support 1800.723.4210 Microsoft Outlook 365 Customer Service Phone Number 1 800-723-4210 United States Microsoft tech support phone number Microsoft office tech support phone number1-800-723-4210 windows tech support phone number Microsoft tech support phone number usa Microsoft windows tech support phone number Microsoft Windows 10 Technical Support phone Number 1-800-723-4210 Microsoft Windows 10 Technical Support phone Number 1-800-723-4210 Microsoft Windows 10 Technical Support phone Number 1-800-723-4210 Microsoft Windows 10 Technical Support phone Number 1-800-723-4210Microsoft Windows 10 Technical Support phone Number 1-800-723-421Microsoft Windows 10 Technical... Read more

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RELEVANCY SCORE 57.2

We'll soon be retiring and doing a good bit of traveling w/ a recreation vehicle. I'm shopping for a laptop that we can use to search the web, make RV park reservations, handle on-line banking, use GPS software etc. Because I think wireless N (802.11n) technology will useful, I'm considering a Toshiba laptop. We have a 2002 Dell PC which worked great once we resolved one initial sound card problem. In 2002 Dells technical support was provided from India, which was a real pain. It wasn't clear on Dell's web page whether they offer wireless N.

Does Dell offer wireless N technology in their laptops and (if so) how does Dell and Toshiba techical support currently compare relative to nationality of support personnel, amount of time on hold on the phone, resolution of problems, etc.?

If you have other recommendations on brands that also offer wireless N, I would also like these. Thank you.

A:Technical Support Recommendations

one thing to consider, though you want n, most wifi locations will only be b or g Your speed will drop to g. So imo, at this time, stick with g because thats all you will need.

as far as support, its all based on individual experience. some have good and some have bad experiences with both dell and toshiba. personally I just shoot for the best computer I could find for my needs and hopefully never need computer support and so far I have been lucky.

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RELEVANCY SCORE 57.2

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Hello. I am having major problems downloading music in winmx. Everytime I download, it doesn't complete it, and it downloads very slow. Please help me fix this problem.
 

A:winmx technical support

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RELEVANCY SCORE 57.2

Hi,
I have a Packard Bell C3255 notebook that has had a new HDD. I gone into the tattooing process but have come to a stop at the screen asking for the 'technical support code' I know this resides within the DMI but don't know how to access it.
I have had the usual lack of information and help from the PB website and trawled the net but still stuck.
Does anyone know where I can get this 6 digit code?

Tony
 

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RELEVANCY SCORE 57.2

Hello
I have some problem with 'Help and technical support' in Windows XP. When I try to choose it I have error: http://img216.imageshack.us/img216/6274/errorgu2.jpg. Why ?
Regards
 

A:Problem with 'Help and technical support'

Follow these steps to re-install the Help and Support center.

HTH

Jerry
 

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RELEVANCY SCORE 57.2

Would someone please explain to me why I can't sem to get any technical support on what should be a simple question for so-called "Technical Support" people. I've noticed that every other question seems to be gettin replies EXCEPT mine.

Is this such a stupid question that NO ONE wants to give me an answer. I thought this was supposed to be a place where a person can get a FREE answer to technical support questions???

Please help me figure out why my computer freezes up everytime I try and play my audio files. Is that such a hard question???
 

A:Seeking Technical Support!!!!

People respond to question they have an answer for.
This is a free site, in other words, people donate their time and expertise to help others. If someone would have had the time and answer you would have gotten it. Sometimes you need to be patient and wait for a response.
If you don't get a responce and your question moves to the bottom of the page then reply to it yourself to bring it back up to the top
As of now I see you are being helped by eddie

closing thread.
This is the thread in question
http://forums.techguy.org/showthread.php?threadid=64715
 

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RELEVANCY SCORE 57.2

hi people
My comp. from Packard Bell
s/n: 048501720310
p/n: PB34206803

I can not establish system on new HDD.
had error on screen
All has formatted, has made in DOS:

tattoo/inithspretest
exths/initexths
tattoo/creathsfromdmi

And then q:\exths/restore -- I need "Technical Support code"
Prompt please, Where it to take?
 

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