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Yoga 700-14ISK won't charge when lid is closed

Q: Yoga 700-14ISK won't charge when lid is closed

Hello! Got a weird issue with a Yoga 700-14ISK in my fleet that started late last week. It will no longer charge if the lid is closed and/or if the unit is powered off. The only way the unit will charge is if the lid is open and the unit is powered on. I've checked everything I can possibly think of and can't find a solution. Has anyone here seen anything like this before? Thanks in advance!

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RELEVANCY SCORE 200
Preferred Solution: Yoga 700-14ISK won't charge when lid is closed

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RELEVANCY SCORE 81.2

A couple of weeks ago, Lenovo Vantage offered a bios update to version D3CN38WW. However, after I installed it, it seems that my battery cannot be charged any further than 15%. Also, charging from, say, 10% to 15% takes ages. Prior to this bios update, I never had any issues with this. I do not use the laptop a whole lot and when I do it is always connected to AC power. At first I already noticed that the battery level was lower than I expected (~40% while I use the battery preservation mode, so I had expected something around 60%), but this week I saw that it had dropped really low and that it won't charge past 15% anymore. What I tried to resolve it: - Charge the laptop while it is turned off. Doesn't do anything, the power brick hardly generates any heat. This would rule out any OS/software issues.- Try different settings (i.e.: turning on/off) for battery preservation and quick charging in Lenovo Vantage. None of these helped. What is peculiar is that Lenovo Vantage says that the battery's condition is good, but that the charger has limited support. The last thing is particularly odd, as it is the charger that came with the laptop when I bought it. I do not know that it said prior to these problems, as I usually didn't pay much attention to what Vantage was saying. As far as I can see, the bios update introduced this problem. I contacted customer support, but they say that my warranty has expired and that I should try calling the (very expensive) ... Read more

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RELEVANCY SCORE 81.2

A couple of weeks ago, Lenovo Vantage offered a bios update to version D3CN38WW. However, after I installed it, it seems that my battery cannot be charged any further than 15%. Also, charging from, say, 10% to 15% takes ages. Prior to this bios update, I never had any issues with this. I do not use the laptop a whole lot and when I do it is always connected to AC power. At first I already noticed that the battery level was lower than I expected (~40% while I use the battery preservation mode, so I had expected something around 60%), but this week I saw that it had dropped really low and that it won't charge past 15% anymore. What I tried to resolve it: - Charge the laptop while it is turned off. Doesn't do anything, the power brick hardly generates any heat. This would rule out any OS/software issues.- Try different settings (i.e.: turning on/off) for battery preservation and quick charging in Lenovo Vantage. None of these helped. What is peculiar is that Lenovo Vantage says that the battery's condition is good, but that the charger has limited support. The last thing is particularly odd, as it is the charger that came with the laptop when I bought it. I do not know that it said prior to these problems, as I usually didn't pay much attention to what Vantage was saying. As far as I can see, the bios update introduced this problem. I contacted customer support, but they say that my warranty has expired and that I should try calling the (very expensive) ... Read more

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RELEVANCY SCORE 81.2

Hello guys! My laptop do not charge its battery. It is plugged on to the power but it is 0% charged. Will  I have my laptop or my battery broken? Could someone tell me what I can do to solve this problem?Thanks!

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RELEVANCY SCORE 63.6

Hello, My wife's Yoga will not charge completely. Previously this would happen and reseating the battery fixed the issue. This time I checed the wall charger and it was not outputting enough power to turn on the PC. I purchased a new charger and usb cable last week and it fixed the issue. This morning the laptop is around 12% battery left a pops up the message that windows does not recognize the usb device and the battery is not charging. I unplugged it and tried it again and it would charge for about 2% battery and then give the message again. Anyone seen this before?

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RELEVANCY SCORE 63.6

Hi, I just bought a new Lenovo laptop, and I was wondering the best way to charge it so it doesn't get addicted or lose baterry faster than normal.What I'm doing right now is that I use it until 30% and then conect it on the charger again until 80% and then disconect, Can I use it always connected on the charger? isn't it going to overheat the battery? Anyway, I just wold like some tips on the best way to use the charger
 
 
Moderator comment: Model added to subject for clarity.

A:310-14ISK - What's the best way to charge my laptop

You are more likely to get the best answer if you include the model and operating system

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RELEVANCY SCORE 60.4

The problem is I plugged AC adapter to laptop when battery show 6%  after that around 10 minutes battery gauge will show 100 %  but if I unplgged AC Adapter  for  5 minutes the battery guage will decreases to 5 or 6 %  My laptop is  Ideapad 300 14ISK use Windows 10 (clean installed) and already updated and activated Windows.- I try to reset guage by Lenovo Energy Manager but it doesn't work.- I try to calibrate battery but I can't remove battery (it an internal battery)- I Uninstalled ACPI in device manager but it doesn't work too  Please suggest me what should I do next?  Thank 

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RELEVANCY SCORE 60

Hello everyone!

So, I'm having this issue where when I close the lid to my Windows 8.1 HP Notebook

COMPUTER INFORMATION:
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Pentium(R) CPU 3825U @ 1.90GHz, Intel64 Family 6 Model 61 Stepping 4
Processor Count: 4
RAM: 8107 Mb
Graphics Card: Intel(R) HD Graphics, 1024 Mb
Hard Drives: C: Total - 685465 MB, Free - 630296 MB; D: Total - 28036 MB, Free - 3131 MB;
Motherboard: Hewlett-Packard, 80C1
Antivirus: Windows Defender, Disabled
The computer goes into sleep mode, which is fine normally but my computer won't charge any of my devices (they charge if the computer is on). I have three USB outlets, and none of them charge when the computer is in sleep mode, however I did try to fix this myself beforehand and I will explain what I did so no one suggests it:

I went to my device manager > Universal Serial Bus controllers > USB Root Hub (xHCI) > Properties > Power Management (tab) > and I unchecked "Allow computer to turn off this device to save power"

I've been told that the above should fix it, but it hasn't worked. Also, I only have one USB Root Hub and I should have three because I have three USB Ports.

Any help would be appreciated, thank you very much!
 

A:My USB Ports don't charge while the lid is closed

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RELEVANCY SCORE 59.2

My  HP Pavilion x360 will only charge when the lid is closed or the computer is in sleep mode. I have tried changing any relevant power settings and have already consulted multiple friends. I'm wondering if there's a hidden setting I have yet to discover The HP assistant check said the battery is OK.  I upgraded from Windows 8.1 to 10 some time ago not sure if there is a link to the problem I saw a thread for the fix for the Windows 8.1 but sure if that will work for Windows 10 tried a few of the videos on you tube  about uninstalling  drivers but they did not help. any clues please

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RELEVANCY SCORE 57.6

HiI would like to get information about the type of the screen in my laptop. Is this IPS or TN and who made the screen. I asking because KNOWHOW replaced the screen to CHE MEI CMN14A7(very bad view angle and bad colors). serial number: R90H9AW9Halina

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RELEVANCY SCORE 57.6

Hi, I have bought a Yoga 510 14ISK and I want to replace the HDD and install a SSD only.What will be the best procedure to move windows 10 to the new SSD?Can I do a USB booteable and install W10 from there? I have no data to migrate. Regards and thanks for your help. 

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RELEVANCY SCORE 57.6

Hi! We've a new Lenovo Yoga 510-14ISK and so far, we are happy with its performance. However we miss the quick load times from a SSD drive so our question is:Can we add a SSD to this laptop? Or can we replace the current hd for a ssd one? If both aren't possible, can we use an external ssd?Thanks!

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RELEVANCY SCORE 57.6

Dear Lenovo.Yoga 510 laptop is very disturbing sound of the cooling fan. It is switched on and off at low load. It would be better if it would work at lower speeds but steadily. BIOS update can be solved?Welcome GyJ

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RELEVANCY SCORE 57.6

I got new Yoga 700-14ISK and i'm looking for a pen that will work together with this model. Any recommendations?

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RELEVANCY SCORE 57.6

Can I help with this topic?Anyone know if I can use some pen digitizer for this model of yoga?, To take notes and draw

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RELEVANCY SCORE 57.6

Hello, i just recently bought Yoga 500 14ISK with windows 10. However the screen occasionally and randomly goes black during work and the only solution is to switch it off with power button and switch it on again. When in black screen, computer still works (fans, music, etc.) I tried to close the laptop to put it into a sleep mode and open it again-screen works but after entering my password it goes black again in a second.I was able to solve all the other issues(high CPU, RAM and disku usage) but this one is killing me. Thanks in advance for your suggestions.











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A:Yoga 500 14ISK

Hey there.I just got a Yoga 500-14ISK too and I ran into a thread (here: https://forums.lenovo.com/t5/Lenovo-IdeaPad-100-305-500-Edge/FLex-3-Video-card-Mathematical-Operatio... where guys were having similar issues, as well as the Lenovo Companion app detecting hardware errors. I don't have black screen issues but it does tell m I have an Intel HD 520 hardware problem.What they suggested is that the laptop is "too new" for the drivers and Lenovo has acknowledged the issues. (see here: https://support.lenovo.com/us/en/documents/ht105222) Some people fixed the black screen problem by manually installing these drivers:https://downloadcenter.intel.com/download/25620/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-40-6th...Hope this helps!

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RELEVANCY SCORE 56.8

I bought Kingston (HX316LS9IB/8)  8gb ddr3 ram,but it doesnt work on 500-14isk, the laptop is not bootingI think the problem is the bios only supports CL11 rams.If it is, why bios doesn't support CL9 rams. Can you put new update bios for it ? Thanks.

A:Yoga 500 14ISK 8gb ram not working

A lower number of wait states won't make it incompatible.  I would try reseating it.  Also, after a configuration change, it may take longer for the first POST - maybe up to a minute.  Sometimes, particular brands and models have compatibility problems.  If it still doesn't work, I suggest returning it for a different brand.  My choice is always Corsair Vengeance.  I've never had compatibility issues.  Other people may have other favorites.

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RELEVANCY SCORE 56.8

Getting message to say I have used 119G of 119G.  This could not possibly be correct.  As far as I can see there is no disk partition, only a C:   Since new I have installed very little software and a couple of apps.  Please help

A:Lenovo YOGA 700 14ISK

Someone would need more info to help.  What kind of machine?  Operating system?  Disk size?  Why are you sure the message is wrong?  A 128GB SSD could easily have 119GB of usable space with almost all being gone.  

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RELEVANCY SCORE 56.8

Is the RAM on a Yoga 710 14ISK upgradeable? I am thinking of buying one of these with 8GB RAM and I need to know if it could be swapped for a 16GB card at a later date if that turned out to be necessary. I understand that I would need to do this through an authorised repair centre or void the warranty.

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RELEVANCY SCORE 56.8

Well first of all, as I know, I can replace any FRU without loss any warranty unless I damage something in the assembly/disassembly or if the fru damage the computer itself, thats what I know.Now I want to know if I change my RAM or my SSD (which are FRU's), I loss my warranty or I need to send it to a Lenovo Service center? 

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RELEVANCY SCORE 56.8

Hello, I have a problem since yesterday with my Yoga 510-14ISK laptop : it does not power up at all.The power LED turns on for a few seconds when I press the power button, but it turns itsef off and I don't see anything on screen.I tried to remove the RAM and put it back, I've changed it to the original one but that's not better.This is my main laptop, the one I'm using to work and it's running Linux Mint 18.3. Thanks for your help.

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RELEVANCY SCORE 56.8

Hello all,.I've recently bought a 14" yoga (model no: 80S700D7UK).I'm interested in possibility of upgrading the current i3-6100u CPU to an i5 or i7 but cannot find anything in the maintance manual. Does anyone have an idea if it is possible and what cpu models are compatible to the socket/chipset/cooling potential.Thank you all,Vedran

A:Yoga 510-14isk cpu upgrade

Hi RefurbishedYoga,
 
Welcome to the Community Forums.
 
Checking with i3-6100u specification here for the supported socket show BGA (ball grid array) or soldered onto the motherboard so it cannot be upgraded.
 
Similarly, as the hardware manual does not offer steps for CPU removal, page 70-71 item 4 show description of the motherboards with the CPU that it comes with too. So upgrading the CPU would mean changing the entire board instead.
 
Hope this helps answer your query.
 
Regards

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RELEVANCY SCORE 56.8

Hi guys,I currently have a Lenovo Yoga 500 14ISK. I was looking at upgrading the hard drive. I'm was going to put a standard SSD in it, but I was wondering if this model would actully be able to take M.2 SSD drive? Something like this: https://www.amazon.co.uk/Samsung-MZ-V6E250BW-250GB-Express-Solid/dp/B01M211K53/ref=sr_1_2?ie=UTF8&qi... Thanks!

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RELEVANCY SCORE 56.8

Hello, I own a Yoga 700-14isk 80QD. Current Config: 256GB Samsung SSD, 8GB DDR3L RAM and a Qualcomm Atheros QCA9377 Wifi+BT Card, and I want to know if I can upgrade the SSD at least to a 512GB, the RAM to 16GB and the Wifi to Broadcom or Intel DualBand Wifi+BT? All help would be much appreciated.

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RELEVANCY SCORE 56.8

Hello, i have the following model Yoga 510-14ISK Laptop, the problem is that whenever i try to play a game, it won' matter what title, it won't switch to the dedicated graphics.What i tried so far:-disabled onboard graphics, ran a test on League of Legends, i have about 5 to 7 fps, it did not work at all the first time, the radeon graphics driver was either missing completely or malfunctioning ! i downloaded the auto detect driver tool from radeon, seems to have partially solved the problem, the game starts but as i said above very low fps, with minimum settings, do note that with my onboard driver it can render it in high quality at the max resolution available 1366x768.-changed the power plan to high perfomance;-i ran the lenovo companion basic diagnostic test and all the components are working as they should no problem there.What could be the cause of this ? With my integrated graphics card i can run it just fine, but i have a dedicated card and my laptop does not use it at all, in any circumstance, even videos on youtube with my dedicated card enabled and onboard card disabled it moves clunky, and yes it does have the power cable connected.Any solutions ?Thank you ! 

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RELEVANCY SCORE 56.8

Hello, I have a question about the Lenovo Yoga 700-14ISK (14" model). I see some are shipped with an SSD and some with an HDD. Is there place to place both an SSD and an HDD? Then I could for example buy the one with the SSD, and install an HDD next to it myself. It seems possible with the 700-15ISK (15") model, but I was wondering whether this is also the case for the 14" model. Regards,Loek 

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RELEVANCY SCORE 56.8

I have had a Yoga 700 14ISK for approx. 1.5 years. I have just started having issues with the fan constantly running even with very little usage / open applications. I checked CPU usage in task manager and it is very low ~ 2%. I have seen some suggestions to update BIOS for the Yoga 710 to deal with this issue. The only BIOS update I have seen for the Yoga 700 was from Sept 2016. I've also seen some suggesitons to download a fan control utlity and then adjust fan settings. Anybody else experiencing this issue with the Yoga 700 ? Should I download the BIOS update from Sept 2016 ? Will that help ?  Any advice would be apprecaited. Thanks, 

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RELEVANCY SCORE 56.8

Hi,I have a fresh YOGA 510-14ISK with Windows10 on it. I can see only one HDMI Port. I want to use it with two monitors without the laptops own display. It means the laptop is closed, extra keyboard and mouse is attached to it and two extra monitors. How to find out if the graphic chip is able to do that? How can I attach two monitors to one HDMI? Is there a way for it?

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RELEVANCY SCORE 56.8

Hi,I want to upgrade my RAM to 8GB from 4GB. I want to change it with Kingston HyperX Impact 8 GB DDR3L 1600MHz (HX316LS9IB/8). It auto overclocks to 2133MHz. Does my laptop support it? If not, which RAM do you suggest?

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RELEVANCY SCORE 56.8

Hello, I want to fit a 1tb ssd to my yoga laptop,however I have found out that the crucial M500 1TB drive I had is not compatible, does anybody know of a 1tb ssd that works with this laptop please? Thank you in advance, Simon. 

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RELEVANCY SCORE 56.4

Hi can I use Lenovo Yoga 3 Pro power cable and power supply with my Yoga 700-14ISK?Thanks in advance.

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RELEVANCY SCORE 56.4

I tried basically everything that I have found on internet, including factory reset, reinstalling camera drivers, removing Lenovo Companion, pressing F8 or FN+F8 etc but the camera still won't work. It's not even listed under hidden devices in Device Manager. I've seen solution to turn off private mode in Lenovo Settings but unfortunatelly Lenovo Setting has merged with Companion so no luck here. I will be gratefull for any advise before RMA. Thanks

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RELEVANCY SCORE 56.4

I tried basically everything that I have found on internet, including factory reset, reinstalling camera drivers, removing Lenovo Companion, pressing F8 or FN+F8 etc but the camera still won't work. It's not even listed under hidden devices in Device Manager. I've seen solution to turn off private mode in Lenovo Settings but unfortunatelly Lenovo Setting has merged with Companion so no luck here. I will be gratefull for any advise before RMA. Thanks

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RELEVANCY SCORE 56.4

Dear all, I am using Lenovo 510 with Windows 10. I was using my laptop for 2 weeks without any problem. Suddeny, my camera is missing now. I tried to install the driver again but it says there is no device. Even in device manager I cannot see imaging devices sub section to reinstall camera. None of the applications running the camera. Facebook, camera app, skype etc. Please help.Thank you.

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RELEVANCY SCORE 56.4

Where can I find the latest graphics driver for the intel 520hd cars?The on intel's site will not install since lenovo used their own driver, and on lenovo's site I could not find it.

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RELEVANCY SCORE 56.4

Lenovo have updated the bios. Part of this update are some bug fixes that haven't bothered me. I've noticed that is seems a little slower get started (before windows loads) and the lenovo image is absolutely awful. Does anyone have a previous version to the latest (D3CN35WW) Lenovo support cant (or wont) provide the previous version as they say they dont keep them. Very grateful, thanks.

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RELEVANCY SCORE 56.4

Desde hace un tiempo, el touchpad dejˇ de funcionar, desconozco la razˇn, he intentado reinstalar el driver, pero al poco tiempo despues deja de funcionar nuevamente, alguien puede ayudarme a solucionar este problema ?

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RELEVANCY SCORE 56.4

Hi, I do have the same problem, on my 2 years laptop.Plugged in the battery is not charging anymore. I thought it was the battery, so I bought a new one and installed it, but it still doesn t charge.Please note I do have two different AC adapter.The laptop is uptodate with the Bios and drivers, plus windows 10.I installed the Lenovo settings, then the Lenovo vantage,( i tried also a quick charging, and enabled the secur mode always in charge 60% etc...)  it says my battery is great but it still doesn t charge. I asked lenovo support with no answer. Do anybody find a solution ?

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RELEVANCY SCORE 56.4

can anyone help me with this issue? Im kind of lost here.

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RELEVANCY SCORE 56.4

Hi my sound is not working and I don't know what to do. I've tried redownloading/installing sound drives and Realtek but they don't show up in my device manager at all? Please help I can only hear anything from my bluetooth speaker. 

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RELEVANCY SCORE 56.4

Hi.I've recently got me a Lenovo Yoga 500 14ISK special edition laptop (ideapad, I think it's called?)I'd like to use an external michrophone, but it seems as if I can only add a headset with michrophone - nog my external michrophone.Is there a solution to this? Is it because I need to use some converter to plug it to my laptop? Thanks- Maiken

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RELEVANCY SCORE 56.4

Hi,Is it possible to upgrade the RAM of the YOGA 510-14ISK hybride, currently 8 GB to 16 GB or 32 GB.What is the DDR4 memory frequency 2133 MHz for instance?Regards.

A:YOGA 510-14ISK memory upgrade

Hi nl01489 , 
 
Welcome to the Community Forums.
 
As per product specification , RAM specifications:
8GB max, DDR4 2133, one 260-pin SODIMM socket 
 
With current 8GB , you may no longer upgrade it more as per OEM recommendation for maximum RAM support.
More about the model here on the service training website. 
 
Hope this help answer your query.
 
Regards

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RELEVANCY SCORE 56.4

Hello, I used microsoft refresh to have a new clean windows 10 on that computer. I wanted to install last driver so I went to : this link even if all semms to work well. I've several questions : 1 - it seems there is some duplications with some drivers   for Bluetooth drivers : Intel Bluetooth Driver for Windows 10 (64-bit) - Notebook, Bluetooth Driver (Liteon, Realtek, Broadcom) for Windows 10 (64-bit) - Notebook,    for wifi drivers : WLAN Driver (Liteon, Realtek, Broadcom) for Windows 10 (64-bit) - Notebook, Intel WLAN Driver for Windows 10 (64-bit) - Notebook,) 2 - If I look on Intel Management Engine Interface Driver for Windows 10 (64-bit) - Notebook version, on the site, it's written ver. 11.0.0.1176 from 19/10/2016, but the preinstalled version actual in windows  10 on the laptop is version 11.5.0.1011 with date of 08/04/2016. Is it normal to have a higher version with a lower date? Could I base only on dates to choose which drivers to install? What do you advise me to do? Install all the drivers on the webpage? Thanks.      

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RELEVANCY SCORE 56.4

Yoga 510?-14ISK "?" "o" "p" letters not working  on keyboardany solution?













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A:Yoga 510-14ISK "─▒" "o" "p" letters not working

Usually, if adjacent keys fail, the problem is the keyboard itself.  The only fix is replacement.  You can test it here:
http://www.keyboardtester.com/
 

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