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Battery off, can't turn it on wothout losing files

Q: Battery off, can't turn it on wothout losing files

Help please!I have borrowed this laptop from my college's library and it is set uups that it deletes everything every time it turns down.When it runs out of battery, the screen turns black but the power, sound and wifi buttons are still lit. It seems like it does that in order to give you time before it totally turns down. The thing is that when I plug the charger I have to totally shot it down, keeping the power button pushed during 4 seconds and then turn it on again, so if you had something in progress but not saved, it's lostSo, this time I had a lot of progress unsaved and the computer run out of battery; but I was able to plug it immediately after the screen turned black. The buttons are still lit but I can't turn it on again without shutting it down completely and losing all my stuff.Any ideas, advice, suggestion...?Thank you!

RELEVANCY SCORE 200
Preferred Solution: Battery off, can't turn it on wothout losing files

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A: Battery off, can't turn it on wothout losing files

You should be saving your work to either a USB flash drive for security or to a cloud-based storage service. Save your work to the flash drive before you turn off the notebookI Dropbox, Google Drive, and Microsoft OneDrive are perfect for Cloud based storage. USB flash drives are quite inexpensive. Pressing the power button for four seconds is a hard reset. That will definitely not allow the operating system or yourself time to save your work. I suggest that you return the notebook to your college's library so their IT staff can repair the OS and hardware.

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RELEVANCY SCORE 50.4

Hi!

I have lenovo ideapad g585gc 59-356202 e1-1200, dvdrw, 4gb, 500gb, radeon hd 7310m, 15.6" led, ....
Almost 2 years old.
Yesterday it didn't want to turn on, and then I took out the battery and try without it and then turned on and everything is ok.

So,
1. with battery (with or without ac power) won't turn on
2. without battery (of course, with ac power) turn on

The problem is evidently in the battery. I want to buy a new one, but how can I be sure that the battery is really dead?

A:Lenovo won't turn on with battery, without battery turn on!

There are no good practical ways the average owner can test the battery. You have to go on the evidence.

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RELEVANCY SCORE 49.2

I am losing about 7% charge a day on my x1 yoga.  Based on the advice of richk in another post on the TP25 forum I have already disabled Fast Startup.  On my TP25 that fixed the battery losing charge even when shutdown issue.  But on the X1 Yoga 3rd gen that is not fixing the problem.  I have looked at event viewer and dont see any issues.  Any other ideas? 
 
TIA

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RELEVANCY SCORE 48.8

ASRock P4i65G motherboard started losing CMOS settings when unplugged. Battery tests good and we replacemed with new battery (3.3V) but it still loses settings (within just a few seconds) when unplugged. Can you please advise how to fix?
 

A:losing CMS settings - battery is good

2nd symptom - can clone old HD to a SATA HD (with TrueImage) but cannot the boot from the SATA drive. (Can boot from same image on a PATA drive.) Conclusion - bad motherboard. Must be replaced.
 

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RELEVANCY SCORE 48.8

After fully charging laptop and shutting down system, the battery will lose almost all charge if laptop not used for approximately 10-14 days. Is this a battery problem? 

A:Battery losing excessive charge.

Hello Keith2768,  To understand more about how your battery works:http://support.hp.com/us-en/document/c00596784  Battery Does not Power Notebook or Hold a Charge  Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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RELEVANCY SCORE 48

My computer is an IBM R31 laptop, 7 years old. The power miser shows I am losing battery power, about 1% per hour. I am now down to 2%. My AC adapter is plugged in to a good outlet and is connected to my computer securely. Any help would be apprecaited.

A:Battery losing power even though connected to AC outlet

I am new to this forum and since I have had no response to my question which was posted almost 12 hours ago, am I to assume no one here has an answer or a suggestion? I had hoped for a response before now. I see many other posts with responses which were posted long after mine so am I to assume that I will not be receiving an answer?

As I said, I am new here and just want to know when I should give up on receiving an answer.

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RELEVANCY SCORE 48

Greetings,
I'm not sure this is in the right place but here it is. Recently when pinged, my Atomic Clock Sync advised me that the system clock had been reset by a few seconds, after years of being spot on. I replaced the mobo battery with a new, correct one about 2 weeks ago and pinged to set the system time correctly. To my surprise the system clock was 37 seconds out just now. What could this be a sign of, please, anyone?
Thanks,
Wrinklysteve
 

A:System clock losing time with new battery

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RELEVANCY SCORE 48

I currently own yoga 710-14 with i5-6200U cpu. I managed to install windows 8 on this device. I installed battery bar application that shows battery usage. After few first charges it started showing that my battery quality is becoming worse. Now after 3 weeks it shows that I lost 25% of my battery max capacity. It's 39900mWh from factory 53000mWh. I charged it less than 20 times so it shouldn't die so fast. At this rate I will reach 0% capacity after 9 weeks.I charge it for about 4-6 hours, then disconnect, and use until battery reaches ~10%. Then I turn it off and charge until full. I never use it during charging, always on battery.However I am wondering if it is battery fault or it's just windows 8 incompatible with my battery meter?I installed some kind of lenovo battery tool to check if my battery was faulty (from faulty battery exchange campaign in the past) but it said there is no battery.I tried to generate windows report by powercfg /batteryreport but it didn't show any info.I mean it displayed:DESIGN CAPACITYmWhFULL CHARGE CAPACITYmWhCYCLE COUNT-without any values. However powercfg -energy gave me same info as battery bar and HWINFO programs. Current max capacity 39900 factory max capacity 53000.So what should I do? Could this be software related sensor malfunction? Should I switch back to windows 10 and it will fix itself?Or is battery faulty and I should return this computer to my store and get a refund?I don't want to bother with warranty reapairs becaus... Read more

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RELEVANCY SCORE 48

Hi. I have been using Lenovo vibe S1 for about 6 months now. And since 3 days the battery has suddenly started to loose its charge very quickly. I put the charger on and charged it to 100% and when I removed the charger (without overcharging) after 10 mins the charging left was 96% Is anyone else also facing this issue? Why is this happening?Anything I can do to stop it?Help!

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RELEVANCY SCORE 48

Just bought a new Yoga 900 and charged it up.  Not only has never come close to 10 hours of battery life, but after 2 hours, dropped down to 17%,saying 3 hours 54 minutes left, then few minutes later said 15% with 1 hr 15 minutes left, and now 15" later downn to 9%.  What's happening?

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RELEVANCY SCORE 47.6

Hi all again

Long time no see

I have an issue that has come to light on one of my systems I have lent to my sister.

It is a reasonable spec system AMD xp3200+ Asus A7v880 mobo and it started to lose its date settings my immediate thought was to replace the CR2032 Bios Back up Battery and all seemed to be fine until the next day, same problem losing date and time settings , it is hit and miss or so it seems sometimes it is fine for days and other times not.

So any ideas as to a plan of action would be greatly appreciated

I look forward to hearing from you

edjon2000
 

A:Still Losing BIOS Settings even after replacing the back up battery

Did you remember to "save the settings" before exiting?
 

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RELEVANCY SCORE 47.6

I have a Dell Xps m1330, I only change the CMOS battery today and it is still not keeping time. If I shut down the computer at 2pm, when I turn on it is saying the same time as when I shut down. Should I gave it time or is there another problem?

Plus every time it approaching a new hour, it isn't updating correctly.
 

A:Solved: Still losing time after CMOS battery is change.

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RELEVANCY SCORE 47.6

Good morning.
Is there a way to change the battery without losing time/date information, if there is no utility such as Norton present?
Thank you.

Dell Optiplex Gx260 (built in 2006)
Windows XP Professional
 

A:Solved: Changing Battery Without Losing Time/Date

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RELEVANCY SCORE 46.8

Hey all!I am having a major issue with my new battery i just forked 40 pounds for! its a brand new oem one that came in the genuine lenovo box with no seals broken at all.i have had the battery since Tuesday and i have only needed to charge it 4 times so (4 total cycle charges to 100%) when i got the new battery i first turned my system off placed new battery in and let it fully charge to 100% i last used the laptop on Tuesday night it still had its full charge which i left in hibernation mode. But on Wednesday i got my new phone (Oneplus 3T) so ive been on that mostly. I have not used it till today and when i checked power manager the total capacity was 55.14 Wh out of the 62.16! it came with when i got the thing brand new and checked it when i had it fully chargedi seriously do not understand why this is happening to me i was lucky enough to get the battery then this happens i just want a battery that is actually reliable and wont kick the bucket after hardly and use or charge cycles!can someone help me out!?EDIT: i even uninstalled power manager and reinstalled it with the same results!

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RELEVANCY SCORE 44

Hp 250 g4 detects battery when ac charger is plugged in but it still won't turn on with battery when unplugged.

A:My hp 250 g4 won't turn on with the battery

Does the battery charge when the notebook is not turned on?That is the critical bit. If the battery does not have enough charge, it certainly won't be able to supply enough power to boot the notebook.  How long have you had the notebook? If it has been a year or more, the battery might no longer be serviceable.

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RELEVANCY SCORE 44

My hp mini 110-3538tu will only turn on with battery out and plugged into the ac adapter. Pls help

A:Will turn on without battery only

Hi @leish2326, Thank you for posting at HP Forums! I have read your post and wanted to help. I understand that the battery does not work. Please run the battery test as follow:HP Notebook PCs - Testing and Calibrating the Battery (Windows 7) You will need to replace the battery if the test failed. Thanks for being a part of the HP community. Please let me know if this helps resolve the issue by marking this post as "Accept as Solution". If you require further assistance let me know and I will gladly do all I can to help. If you wish to say "thanks" for my effort to help, click the "thumbs up" to give me Kudos. Regards,  

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RELEVANCY SCORE 44

I have Windows XP Pro, sp3.

I had a shortcut on the desktop that referenced "clipbrd,exe." Originally I went in to: C:\WINDOWS\system32 and made a shortcut of the file clipbrd.exe. Then I dragged the shortcut to the desktop. Yesterday I clicked that icon/shortcut and nothing happened. (I had used this shortcut many times.)

The file: clipbrd.exe was no longer in: C:\WINDOWS\system32. What happened to it?

I found clipbrd.exe in: C:\WINDOWS\$NtServicePackUninstall$. It was blue, which I think means it's encrypted. (Somebody please tell me what being blue means.) I copied it to: C:\WINDOWS\system32 and it turned black and the shortcut worked again. Does anybody know what happened to the file?

Kinda the same thing happened with "Calculator." I went to Start>Programs>Accessories and made a shortcut of: Calculator and put the shortcut I made on the desktop. (I had used this shortcut many times.) Now, that's stopped working also. But the really strange thing is that Calculator is no longer on the Start Menu, at: Start>Programs>Accessories. What happened to it?

I don't know the name of the file that is Calculator. Does anybody know what happened to the Start>Programs>Accessories>Calculator shortcut and/or the name of .exe file that is Calculator?

Thank you,

reoneill
 

A:Losing files

eoneill, The name of the file is calc.exe and it belongs in the C:\Windows\System32 folder.
Tufenuf
 

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RELEVANCY SCORE 44

I have the following problem.
I have a network of about 100 pc and Kaspersky Antivirus Total space v. 6.0windows 2003 servers and windows xp/vista clients.
During last week 4-5 PC's of my network has some folders emptied from all files within and the folders still exist.
can any one help me and tell me what might be the reason for that.
thanks in advance

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RELEVANCY SCORE 43.6

Hi My hp laptop wont turn on without having the battery plugged in and then when it is, the battery doesn't charge. Is it a problem with the hardware charging port? Motherboard? Please help, thank you.
-Strapped in Chicago
 

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RELEVANCY SCORE 43.6

Hello. I have problem:mont ago x200 works well. I leave it on table for a mont and do not use it al all.But now, x200 turns on only with inserted AC adapter charger.It does not turn on with only inserted battery (without AC adapter charger), just nothing happend when I press power button.But battery charges and program "Thinkpad Power Manager" detects battery and it's charge.Battery is ok (tested on another X200 and works well).











Solved!
Go to Solution.

A:X200 turn on with battery

Solved!I disassembly laptop and catch sight on burned-out element U4  "FDS6298-GP" on motherboard.I replaced it to another new and all works okBurned-out U4 element on scheme

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RELEVANCY SCORE 43.6

As I said this computer will work only if there is a charger in it, also the battery said 77 persent (atm it is 100% and not charging )not charging I let the laptop go yesterday and will unplug the laptop after I post this question but for futre reference I will need help if that doesn't work but this happend yesterday and i don't know why Please help.I have tried unpluging the laptop then removing the battery leaving it for a while then put it back in and "draning the power" by pushing the power button with the battery out idk what to do  

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RELEVANCY SCORE 43.6

Low battery alert than it turn off when the battery is not even at 1 or when is like at 24 how can I fix this issues ?

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: AMD E2-7110 APU with AMD Radeon R2 Graphics, AMD64 Family 22 Model 48 Stepping 1
Processor Count: 4
RAM: 3545 Mb
Graphics Card: AMD Radeon(TM) R2 Graphics, 512 Mb
Hard Drives: C: 424 GB (359 GB Free); K: 21 GB (13 GB Free);
Motherboard: HP, 81F5
Antivirus: None
 

A:Low battery alert than it turn off

HP Customer Support > HP Notebook PCs - Testing and Calibrating the Battery (Windows)
 

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RELEVANCY SCORE 43.6

I've got an older Dell Latitude that I've turned into something of a netbook. It has to only have a 4 cell battery because it only last's an hour and a half give or take 15 minutes (depending on brightness).

How much battery life can I save by disabling Wi-fi? I don't have just a switch on the side of the laptop that I can turn off/on. By disabling it, I would go into Network Connections and right click on my wireless connection and disable it there? Would that save any battery life?
 

A:Battery life if you turn off Wi-Fi

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RELEVANCY SCORE 43.6

HP chromebook 14 does not turn on sometimes when it is on battery, even though it has more than 50% of charge. At that time if I connect to the power source, then it turns on. After that i can disconnect from the power source and use it normally. Does any one else experienced this issue? I am using the new HP Chromebook 14 with Intel Haswell processor and 4GB of RAM. Any help is greatly appreciated.  Thank you.

A:HP Chromebook 14 will not turn ON while on battery

Hi, Check if the steps mentioned in this link helps: Battery Does not Power Notebook or Hold a Charge Hers's another link with more troubleshooting: Solve a problem: HP Chromebook 14

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RELEVANCY SCORE 43.6

Hi,

I bought a new battery for my Sony Vaio (VGP-BPL9) about 2 months ago. It worked for a while, but all of a sudden my laptop would not turn on with my battery in there.

The battery is fine, it's new. How can I fix this?
 

A:Laptop will not turn on with battery

It could be that the Charger can no longer handle chrging the battery and running the laptop at the same time. But how have you confirmed that the battery is good? Just because it is only 2 months old? Or has it been tested in another compatible laptop to confirm this. Also did you buy this battery from Sony or some where else?
 

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RELEVANCY SCORE 43.6

If I plug in the battery:
I do not have an original dell ac adapter. So when it boots the BIOS complains. After it boots in W10 it reports  adapter plugged in not charging.
If I unplug the adapter the screen dims, so I assume the adapter is working.
Without the battery it will not boot.
Bad battery charging board?

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RELEVANCY SCORE 43.6

hi

i am losing files from my computer. only picture and video files. once i save a file off the internet it usually lasts a few days on my hard drive and then disappears. i have used windows 98 and currently use 2000 and have the same problem. have tried an external hard drive and saved the file and then disconnected the usb cable and the same thing happens next time i connect it. have formatted hdd a couple of times and problem reoccured both times.

please help

thanks
 

A:losing files from computer

Howdy scorpiongh80
I am wondering are you saving to a specific folder created for your picture and video files in say, My Documents or just to the main drive? Or are the pics staying in a temporary internet file?
Regards Paula
 

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RELEVANCY SCORE 43.6

Hi,

I want to install Windows XP Media Center Edition ( I currently have XP SP2) but I need to know if I can do so without losing all my programs, videos, music etc.

Is this possible?

Thanks.

A:how to install a new OS without losing my files?

I would backup all your data before doing so unless you upgrade Windows XP to Media Center. I wouldn't recommend upgrading because you will inherit whatever problems you have now. Then once you're done installing windows MC you can copy all your data back. You will need to reinstall all of your software if you started a fresh install of Windows MC

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RELEVANCY SCORE 43.6

Hello,

I was wondering if it's possible to re install Windows 7 without losing any of my files?


I have a couple of partitions in my hard drive. C: is Windows 7, Y: is Storage, and the others are for Linux. If I were to put my files, music etc into Y: and reformat C: would I lose the files in Y:?

Here's my hard drive:




Thanks,
J0Y.

A:Reformating PC without losing files

No...You will get your data as it is...

Just take care during partition time ....

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RELEVANCY SCORE 43.6

Hi to all,
After a long battle with my p.c. I've had to have a revamp done at a p.c. shop, this involved having to format my hard drive. After insalling most of my progams I've realised that they have installed windows '98, if I were to upgrade to '98se would I lose all, some, or none of my programs
Thanks for any advice.
 

A:upgrading o/s & losing files ?????

upgrading to Windows 98SE from regular Windows 98 would not cause you to 'lose' any programs or data.

It should be relatively painless!
 

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RELEVANCY SCORE 43.6

Greetings
I have a Toshiba notebook (not a very new one) with some 40Gb hard drive running on Windows XP Home Edition
For a while now I haven't been able to access Windows, I get the following message:
Windows could not start because the following file is missing or corrupt:
\WINDOWS\SYSTEM32\CONFIG\SYSTEM
I tried to restore these files (copy them from the original setup CD) but I no longer have the Windows XP Home Edition setup CD but only to a Windows XP Professional CD.
I would install Windows XP Pro but there are some files I really wish to keep.
Is there some way to split my hard drive and copy these files if I am unable to access Windows?
Thanks in advance
 

A:XP Home to XP Pro without losing files

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RELEVANCY SCORE 43.6

hi there......well I installed a new HDD and installed windows XP on it and now my old HDD is a Slave Drive. What I want to do is transfer all my files in OUTLOOK (address book, contacts, notes etc) into OUTLOOK on the new drive. I can't seem to do this.....Can you help?

This site is AWESOME! Thanks guys!
Kevin
 

A:Transfer Files Without Losing Anything?!

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RELEVANCY SCORE 43.2

i had habbit to keep my laptop on, so it's often off because the battery got emptiedthe problem is it often won't turn on after i recharging my battery, i got the solution said i need to remove the battery and press the power button for a while and it''s indeed working sometimes, but the problem i had right now is it won't oneven after i tried it many times,  is there any solution for this?

A:laptop won't turn on after battery got emptied

riou,
 
Your system should power on if you have the charging adapter connected, if it is not you could have a bad adapter or the motherboard could have a problem.

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RELEVANCY SCORE 43.2

Hi, my laptop (HP ProBook 450 G0) won't turn on without the AC adapter although the battery is charged (97%). When the adapter isn't plugged in, the adapter/battery LED (on the left side of the laptop) is flashing really fast (like 20times per sec). When I press the power button, nothing happens. When the adapter is plugged in, I can turn the laptop on. The adapter/battery LED is off, Windows say "plugged in, not charging". I ran battery test and system hardware test and everything's OK. I tried hard reset (pressing power button 30 sec) and it didn't help. Any advice? Thanks in advance 

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RELEVANCY SCORE 43.2

pavilion dv5 will not turn on nor charge battery 

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RELEVANCY SCORE 43.2

T520 i7The Problem: Machine will not turn on when button is pushed.Steps Taken: New motherboard installed. Machine started up just fine. Turned it off and it would not power up when button was pushed. I unplugged the CMOS battery(the little watch battery) and plugged it back in and the power button works once again. Turn it off again and again it will not power up. If I leave the CMOS battery unplugged, then I can restart the machine, but only after I unplug the power cord and plug it back in; kind of like a reset between each poweroff/power on cycle. If laptop battery is inserted, it will not power on no matter what I do. It will only power on with the power cord. Laptop Battery checks out fine. I tried a new CMOS battery as well.Solution???

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RELEVANCY SCORE 43.2

Hello This morning i tried to switch on my hp probook 4530s and it did not startup, so i pluggged in the ac adapter and still it does not switch on the led blinks for a few times for 8 seconds and stop, when i switch it on again it does the same thing repeatedly. I removed the battery several times and connects ac but nothing happened. And now all of the sudden it goes on with ac power and no battery plugged in it. Can you please help me jn this matter. Clint1 

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RELEVANCY SCORE 43.2

Hi! I just upgraded the U310 to Win10. The Battery Conservation mode was ON before the upgrade. After the upgrade it is still on. I installed the Lenovo Settings tool and tried to switched it off. After reboot all the options for Conservation have disappeared and it still won't charge above 59%. Please help, I'm stuck. WBR,Alex?  

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RELEVANCY SCORE 43.2

The kids let their laptop run all the way down, and now we can't get it to boot back up. It's been plugged in and the battery light is on, going from orange to white, but otherwise there's no sign of life at all. No noise, no screen flicker, etc. I've read through posts describing similar problems and seen suggestions to remove the battery, but this unit doesn't have a removable battery. I've also seen various suggestions to hold down the power button while unplugged or try the Novo button, and have tried both with no luck. Is there any other way to bring this brick back to life?

A:100S won't turn on (but battery light is on)

Hi smcindoe,
 
Welcome to the Community Forums.
 
I would encourage you calling in technical support for inwarranty repair.
The hardware manual here do offer power checkout guide (page 21-22) to help isolate the ac charger but since it can charge the battery from purple to white, then internal parts should be checked further.
 
I hope this helps you on how to proceed.
Update us how it goes best for you.
 
Regards
 

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RELEVANCY SCORE 43.2

Hello every one!I have an HP probook 4530 with upgraded windows 10 -64 bit on it. it was working pretty well since yesterday that i shut it down. (i'm used to hibernating my laptop, but i shut it down once every week) after that i could not make it start. it won't turn on, and the battery power LED on the side of it keeps blinking white for the whole morning!I tried battery, AC power, and both plugged in, but the power button exactly does nothing.i've found a table here with buttons flashing and sequences but neither matched my situation.I have to add that it has recently been warming up a little and had a few lags, which i guessed it's because of the new windows.please help me... i really don't want to hard reset my laptop because i have much data on it.thank you so much...

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RELEVANCY SCORE 43.2

Hello I have a hp split x2 model number 13-m010dx and it will not turn on or charge up the battery. I tried to charge it with another cord to see if it was the cord but it would not charge or turn on. I have read with this model they have had battery issue. What can I do?

A:Notebook won't turn on Battery issue

You might want to take a look at this document: Battery Does not Power Notebook or Hold a Charge. It suggests troubleshooting steps to determine if the problem is the battery, the power supply, or the system board.You might find the answer to your battery/power issue as you work through the steps in that HP support article.   Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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RELEVANCY SCORE 43.2

My notebook won't turn on. The battery is charged. The led won't come on with AC power either.

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RELEVANCY SCORE 43.2

i had habbit to keep my laptop on, so it's often off because the battery got emptiedthe problem is it often won't turn on after i recharging my battery, i got the solution said i need to remove the battery and press the power button for a while and it''s indeed working sometimes, but the problem i had right now is it won't oneven after i tried it many times,  is there any solution for this?

A:laptop won't turn on after battery got emptied

riou,
 
Your system should power on if you have the charging adapter connected, if it is not you could have a bad adapter or the motherboard could have a problem.

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RELEVANCY SCORE 43.2

90% of the time my laptop will not turn on when the battery is installed. When it does, it runs fine. It does, however, turn on every time if I only have the power plug connected without the battery installed.Is it shutting down incorrectly?

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RELEVANCY SCORE 43.2

Hey guys, this is my second thread for the holidays.
I bought this DVD in an authorized retail store, in 2007. I've being playing since i bought it, no problems running it except while in Vista. After rolling back to XP, I've had several problems with my game: Loss of files, problems with Punkbuster, and a very annoying pop-up when I put on the disk that says "Cannot locate autorun.inf" or something like it". Right now, when I explore the DVD in Windows Explorer, the only folder in it is the one that says autorun, which contains the start up picture. I still can't connect anything that has happened to me, I just know that I can't play one of the best games I've had. Pleasee guys, try to help! Any support will be appreciated
Thanks,
Happy Holidays
 

A:BF2 Complete Collection DVD is losing its files!

Could be a dirty DVD drive thats preventing it from reading the disk contents properly.
Try using a cleaning kit.
 

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