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Win8.1 brightness change not working

Q: Win8.1 brightness change not working

I'm having this strange issue that I noticed a few hours back ... for some reason when i change power plan from the taskbar batter icon, the screen brightness doesn't change, no idea why/what could trigger this as I've not updated the nvidia driver for a while now, not sure I think 6month + or so .. and it was all working fine.
Also beadvised I haven't updated windows for a while ether ... so its probably not the fact that a win update caused this as I haven't updated for a while and last I check .. and once again about 6month or maybe 8months back .. it was working fine.
Also if i right click on the batter icon "adjust screen brightness > the vertical scrollbar" .. when i move it left or right ... nothing happens.

Strange thing is .. when I use the laptop on batter or there is power outage .. the screen brightness gets reduced as it should be.

This thing really isn't effecting daily usages however as its an issue, I would like to get it fixed if possible, any ideas?

System specs:
Asus X555LF
Wndows 8.1 64bit
Intel? Core? i3 5010U Processor
NVIDIA? GeForce? 930M with 2GB DDR3 VRAM

Thanks in advance.

Preferred Solution: Win8.1 brightness change not working

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Win8.1 brightness change not working

Also on another note probably the graphics drivers are working fine or atleast the nvidia one is .. as I can games like blade and soul etc just fine .. no visual issues or anything. Could it be that the intel driver or some other ms driver related to the display adapter got damaged somehow maybe

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HI,vanilla brand new notebook.All Fn works except screen brightness.I've tried to update BIOS drivers and it's the latest according to the application updater.Win 10 64bit.I can change the brightness via the Windows setting. Edit: the buttons are actually working, fn + buttons does not work (only on brightness control) and the fnn key works


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A:Fn + Brightness change not working on brand new EliteBook 84...

Hi,My suggestion would be to download, save & install this:http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7815295&swItemId=ob_176103_1&swEnvOid=4192RegardsVisruth

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Hi,The keyboard keys fn+f5 and fn+f6 do not work for changing the brightness under windows 10. Other fn keys, like for changing the volume - work.Does anyone have a solution for this?

A:Screen brightness change fn keys not working

Hello Copperis, Try updating BIOS, chipset and hotkeys support from HP website.Ensure Windows is up to date. Go to BIOS,Choose Restore defaults  

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Sir im using hp 15 ba025au laptop in which window 8.1 .in this brightness key were working but the brightness were stable  so please send me link for the driver for the solution of these issue 

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Recently bought above laptop and downgraded to win7. The brightness slider has is not there in the power settings, the fn keys don't work. I've tried the drivers from the Toshiba website for the c50 distro. I've tried uninstalling the monitor.

I've asked over at the tosh forum but its dead over there. My eyes are bleeding looking at at, wearing sun glasses i still can't look for over 5 minutes

Can anyone offer a solution?

A:Can't adjust brightness win7 toshiba c50-a-1jm downgraded from win8

Hi Welcome to Seven Forums .. You could try using another Model of the Notebook for your Drivers .. The big problem you face is that you Downgraded to Windows 32 Bit .. Unless you Install the 64 Os it is going to be very difficult to get all your Functions working .. Plus you are not making the best use of your Ram ..

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i have hp notebook 15 ac 119 txbecause of various errors after windows update i put my system on recovery after the recovery again the problems have started coming. recent problem is of brightness. i cannot adjust my brightness at all. F-keys from keyboard have no effect and even it can not be adjusted through control pannel. i checked in device manager regarding the dispaly drivers update. it says i am using the latest versions of display  drivers.please help. 

A:brightness keys not working ; can't adjust brightness at all

Hi, I'd try reinstalling the amd/intel switchable graphics software package on the link below as it mentions a fix related to the f2/f3 keys. http://ftp.hp.com/pub/softpaq/sp74501-75000/sp74717.exe When this has completed, restart the notebook. Regards, DP-K

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I have the latest version of windows 10, a gtx 1080, intel i7 7700k, ASUS strix z270E, when I go to display settings I can't see a slider for brightness, it's nowhere, when I search brightness in the task bar the display panel opens up but no slider, this is a hassle because even with nightlight mode or f.lux on max it is still is too bright and it can be annoying to other people in the room.

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I've had my laptop for about a month now(It is an ASUS I don't remember the exact model, but it has a 745 Nvidia GEFORCE Graphics Card) and everything has been working fine until a few days ago I noticed my screen won't change my brightness no matter what I try. I've used the fn hotkeys, Power Center, and even Power Management but the brightness won't change! Please if someone know how to fix this I would be very grateful.

A:My brightness won't change. Please help.

go into control panel - power options - advanced settings - turn off adaptive brightness

see if that works for you

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I noticed about a month ago that I can no longer change the brightness on my laptop, through the buttons or on the screen. I tried to google how to fix it but couldn't really understand it

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i have dell inspiron laptop with vista operating system.
when i change the brightness by pressing Fn+upper arrow and Fn+lower arrow
brightness does not change.

A:brightness does not change

Mine are fn +left and right, but i got an acer

Can you do it in the video card setup? Mines done via the nvidia control panels.

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I have a Compaq CQ58 laptop that I got a few years ago. I just installed Windows 7 Home Premium on it, and I have installed all of the necessary drivers off of HP's website. However, I can't seem to change the brightness. I tried holding Fn and pressing F2 and F3 to change the brightness. I clicked the battery icon on the system tray, but there was no brightness slider. I tried going to the Power Options, but still, no brightness adjustment. I'm not sure if there are some drivers that I don't have installed, or Windows 7 cannot detect that the brightness of my display can be changed. My brightness is just stuck at full brightness, and looking at the screen in the dark without being able to dim the screen eventually hurts my eyes. Thanks in advance to anyone who can solve my problem.

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i need to ask a question.how do i change the brightness of the computer i tried nearly everything but i dont know how.btw my adaptor type is SiS 650_651_M650_M652_740 please help

A:how do i change my brightness?

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So this problem started a few days ago, I don't know exactly when
When I press Fn+Left Or Fn+Right arrow key(key for brightness)
Sometimes the bar won't change, and the actual brightness of the laptop wont change too
Sometimes the bar can change one to two levels, but that's it, i can't change anymore than that, and the actual brightness of the laptop won't change also.

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brightness slide bar on RT 8.1 does not slide, I have turned off auto?

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brightness slide bar on RT 8.1 does not slide, I have turned off auto?

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I received an acer Aspire r13 as a school laptop. For some reason I am not able to change the screen brightness. The icon appears like this I have tried using function+arrow keys but nothing works. I have turned off adaptive brightness but still nothing. my laptop is stuck at a very bright level, rendering it unusable during the evening/night. Any help will be much appreciated

A:Cannot change brightness on 8.1

Have you checked for newer graphics drivers or graphics control settings program? If you try different drivers and System Restore works on your PC, make a Restore Point before changing the driver so you can get back to square one if things end up being worse.

Another thing you could try is checking out all the settings in the power profiles. Sometimes there is a brightness setting that may override the main setting.

If all else fails there's the old Jedi Support Trick. Boot into Safe Mode and go into Device Manager. Delete or uninstall the offending device and reboot. Windows will say "new hardware found" and install the driver that you deleted. For some weird reason this seems to fix many device issues in Windows. It works quite often and is very low risk.

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I have gone into the control panel and tried changing the screen brightness but nothing seems to work. I am the system administer so I should be able to set all changes. Hope you can give me some direction.

A:Can't change the brightness of screen.

It might help if you told us what kind of computer it was.

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Hi I was wondering if there was a way to bind a key to increase/decrease brightness of my laptop screen.

I can use the regular FN+Fnkey combo but I am using an external USB keyboard so it would be easier to use a non FN key combo.
I tried reading the scan codes of the FN+F6 key but I couldn't get any, so I can't remap it with a tool like AutoHotkey.

Also, since I have the slider thing in Control Panel > Power Options, this seems doable with a software.

Last note. I do not want a 'screen dimmer' program that does not actually dim the LEDs behind the screen.

Thanks for your input!

A:Hotkey to change brightness


Windows Key + X opens the Mobility Centre.

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For some reason in nearly every video player I use the colour controls are greyed out, like in WinDVD, PowerDVD, VLC, etc etc. I am sure I could use them at once upon a time in the past. Any ideas why this is ?

A:Can't change brightness/colours in XP ?

re-install the video driver...I think that may help !

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Below is insert from the help menu, but when I press on the FN button, nothing happens.

You can set the brightness of many laptops by pressing and holding the Fn key, and then pressing a function key to decrease brightness ( ) or increase brightness ( ). When using Display Color Calibration on a laptop, set the display to the maximum brightness setting.

A:How to change brightness on my laptop?

You must hold the FN key down and press one of the F keys (top row) at the same time, I think it's F9 and F10 to change the brightness on HP laptops, there will probably be a 'sun' symbol on the key with up or down arrows.

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I have HP 15 NOTEBOOK PC and i update my laptop from windows 8 to windows 10 . But now i have a issue that i didn't change the brightness of display after update it before i can adjust it but now i didn't . , it is remain like high type and it occurs to reduce the battery power . So please help me sir for regarding my problem.Thank you .

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Hi new here. Got a new computer over the holidays. Everything was working great for about a week. Then I couldn't change my brightness anymore.

1) The FN key does nothing with the brightness. It works for sound controls and other shortcuts but not brightness.
2) Trying to change the brightness through control panel or power options does nothing.
3) Reverting to a different driver does nothing.

Dunno what else to try. Someone help.

Laptop - Aspire V15

Display Drives - Intel HD Graphics 4600 and NVIDIA Genforce GTX 860M

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I just received my thinkpad yoga X1 in the mail a few days ago and it is stuck at max brightness. I've tried changing the brightness using the hotkeys and the brightness controls in the taskbar and the settings. The brightness meter will change percentages but the brightness of the screen does not change.  I have done a factory reset, as well as uninstalled and reinstalled the display/video and moniter drivers. I have done a roll back of these drivers to the old generic version as well.  I called tech support and they said it is most likely a hardware problem, and that I need to send it in for repair which is frustrating for a brand new laptop. Could I instead get Lenovo to send me a brand new replacement?

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I have an Acer Aspire 8930G with Windows 8.1 x64 and Windows 7 x86 as a dual-boot. I use 8.1 as my everyday OS and only boot into 7 to play older games that only work with a 32-bit OS.

Ever since I installed Windows 8, I have not been able to adjust the brightness of my screen. Note that this problem started since I installed 8, not 8.1, and before I put on the copy of 7 as a dual-boot. When I use Fn+left/right (the brightness keys on my PC), the brightness slider appears on-screen and goes up and down, but the brightness of the panel doesn't actually change. Using the Charm doesn't help either, nor does adjusting it through the Control Panel.

I have tried fiddling with my Power Options in the Control Panel and disabling adaptive brightness. I have tried several different driver versions for my GPU, a GeForce 9600M GT. None of this has helped.

In Windows 7, however, the brightness controls work fine. If I want to adjust my brightness for 8.1, I have to boot into 7, change the brightness there, and then boot back into 8.1, where it will keep whatever brightness setting I was using in 7.

Does anyone have any ideas on how to fix this? Is there some messed-up thing in the Registry? Is my GPU's firmware maybe just not compatible with Windows 8? I took a look at TechPowerUp's repository of GPU BIOSes, but it appears I already have the most recent one.

A:Can't change laptop brightness on 8, but I can on Win 7

Hello Jxl,
Found this on the Geforce website:


Not sure if it will help but does not seem like a bad place to start


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Toshiba Laptop Satellite L755, Windows 7 Home... 32bit. And NO I am not talking about the Fn keys (They work fine). I went to eco settings and lowered brightness to no avail. I have restarted my computer after doing so and still no dice. It "says" (via bar) that it's dimmer but it's obvious that it's not. Please help... my eyes are burning...

A:I can't change the brightness (not fn keys)

Welcome to the Seven Forums
I have a different laptop and if I go to Control Panel > Power Options I have a slider at the bottom to control that.

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Hey, Guys.

I just yesterday finished my new computer (16Gb RAM, i5-4470k, GTX 770, Win 8.1, etc.) and I just today realized that I cannot change the screen brightness. The button is grayed out and says "Unavailable" which I know cannot be possible.

Now, i have done my research and people say that the fix is to update your drivers through the Device Manager, and I have tried that to no avail. I have tried all possible combinations of "Display Adapters" and "Monitors" drivers. None work. I have been restarting my computer after every change and I have no idea what there is left to do.

One thing that I might add is that a lot of people remedy this problem by reverting their Intel Integrated drives back to an older version, but I do not have an option to change it's drivers. It shows up nowhere in the Device manager.

My eyes are burning as I am typing this and I would even go for a third-party brightness program (if that even exists).

Thanks in Advance,

A:Cannot change screen brightness in Win 8.1

Hello Cam, and welcome to Eight Forums.

See if this may be able to help. If this is for a desktop PC, then you'll need to manually adjust the brightness level on the monitor itself.

Screen Brightness - Adjust in Windows 8

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Hi, on my laptop the FN + F9 (or F10) combination to adjust brightness is not working, while the FN + F6 (or F7) to adjust volume works.How can I resolve this issue? Thank you.

A:FN + F9 (or F10) to change brightness does not work

@Fregio78? EliteBook 840 G1, G2 or G3??? REO

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I am still getting used to Win 10 on a tablet and one annoyance (system design flaw) that I would like to change is the 25% increment screen brightness in the action centre button (swipe left). 0% is way too dim and 25% is too bright in a dark room. I know I can control screen brightness better through desktop settings but that is far from convenient on a tablet. Has anybody found a hack to change the increments to say 10%? I searched the registry for "brightness" and came up with a couple possible entries (one below). But then it also kind of looked like the increment may be controlled by the dll?


Anyone nail this one yet?

Also might mention that I am aware of the keyboard shortcuts but they don't work with the on screen keyboard.

A:Change 25% brightness increment?

Perhaps this is only annoying me? No replies.........

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I am unable to change the brightness of my laptop screen. When I use the the brightness keys, the level indicator goes up and down, as though the brightness of the screen were changing, but the brightness remains at 100%. the same happens when I try to change the brightness through the power settings.I have tried uninstalling the pnp driver and updating it, but this hasnt helped thanks for any advice!jack

A:screen brightness won't change

Hello @jackd96, Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community! I understand that you are having an issue adjusting your brightness, and wanted to help! Try pulling up your Device Manager in the Start Menu.  Expand the Monitors section, and right click on Generic PnP Monitor.  Then click Enable.  Let me know how it goes. Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution" , this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks! Have a great day!

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     Hello All:      I have been using this HP Pavilion dv6-1334us and wXP for 7-year.      Recently I feel that the brightness of the screen is a little bit too low/dark.I want to adjust it to higher/brighter, but can not find the key/way!      Could you please tell me?        --Zhao

A:How change the brightness of screen?

@zpxykm? Try using Fn F8. REO

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Id like to first start off by saying I apologize if this is in the wrong thread. I know a bit about computers but not a lot so I wasnt sure what thread would be best for a brightness problem.

Secondly, I know my laptop is old. I'd love to get a new one but thats not an option.

So essentially ive been this having this problem for a good long while. It just randomly acts up and then fixes when I restart my computer. I wont be able to change my brightness AT ALL.
FN keys dont work. The brightness slider (does show up) doesnt work, and trying to change from high performace to balanced doesnt work either (and yes the sliders are different in the 2 settings).

Ive looked everywhere for a solution to this problem and just cant find a thing. Either people have a different brightness problem or a different solution which doesnt work for me.

So any help would be greatly apperciated. Im hoping that since Ive come across so many other brightness problems on my search maybe someone will be able to help me with mine.
Thank you.

A:Cant change laptop brightness without reboot

Hi Mark ... Welcome to Seven Forums ... What Toshiba Software have you got Installed ?...

Do you have the Function Key Software Installed ? ...

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Dear readers,
i have a smal probleem with My new Acer tablet. The brightness of the screen randomly changes.
i did some googling and i learned the tablet is able to auto adjust the beightness. I found a sensor on My tablet and did some testing by shining on it with a pocket torch and saw with more light the brightness increased. How i want it off. I Tried switching off the adaptive settings bit it didn' t work..
anyone soms advise?

A:Random brightness change problem

Hello Sebas,

The tutorial below can help show you how to turn off Adaptive Brightness in Windows 8.

Adaptive Brightness - Turn On or Off in Windows 8

Hope this helps,

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Hello guys!!

I can't change the screen brightness now, but before i can, and it's already Windows 8.1. But at the beginning of October, i can't change my brightness. My hotkey still work, but only move one stage and the screen brightness is still there. Is there something that's spanking up my brightness?

EDIT: It now works! I don't know why but it now works!

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I have a Satellite C55-C-1U1.

I want to know if it's possible to change brightness using F2-F3 keys, without pressing the FN key.
I have Windows 8.1, 64 bit.

Thank you.

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Hi, I've a pc desktop with Win 7 and LCD monitor connected on internal lvsd not on vga-dvi,
and i need to control the screen brightness with shortcuts or how to restore full brghtness on reboot.

The facts are that on Control panel -> Power -> Screen Brighness I can play with slider to set it, but when i dim all low my screen became black, the backlights are off!
So if i lose the slider focus i can't restore the brightness (the solution should be to attach a second monitor on vga, but i haven't this new monitor)

I ask if there is the possibility to control brightness via shortcuts or to restore the brightness on reboot

thank's in advance


A:How do I change brightness with shortcut on desktop pc?

Hi Welcome to Seven Forums .. Have you tried this Program ...

Desktop Lighter allows you to increase/decrease the contrast of the screen. The program can be operated by dragging the corresponding slider with the mouse or by using the keyboard hotkeys (Ctrl+ arrows). The utility can be set to be launched automatically at Windows startup.
Can not Recommend it as i have never used the Program ...

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Hi, I recently updated to 8.1 and I can't change the brightness, I have tried a lot of things. All my drivers are working fine. Playing games with this brightness setting is pretty hard. Any help with this?

Lenovo IdeaPad N585
Display Adapter is AMD Radeon HD 7310

A:Recently Updated To 8.1, Cannot Change Brightness

Hello Jellosity, and welcome to Eight Forums.

Are the settings grayed out, or they just don't get applied?

Does the game have it's own brightness settings that you could adjust?

If you haven't already, see if one of the options below may be able to allow you to adjust your display brightness.

Screen Brightness - Adjust in Windows 8

Hope this helps for now,

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Hi,  My Helix has suddenly stopped letting me change its screen brightness. It's currently stuck on a pretty dim setting. It was running fine yesterday up until the evening, when suddenly it just became dim. Fn+5 and Fn+6 won't do anything (no brightness bar shows up), and changing it manually from power options don't show any change. Any advice?  

A:Helix Screen Brightness Won't Change

Have you run the Lenovo diagnostics to see it something shows up? Also, have you worked through all the Power settings via the control panel for how your screen shows on AC and on Battery power. Make sure the settings are right. You say you did, but try setting it to full low brightness in both AC and battery and see if it "frees" things up. One other area I would try, is to go into the bios and see if there might be a setting there. On the slider control in the charms, do you see a little lock symbol which indicates a brightness setting control is in operation (at least I believe it is) One last thing is to call tech support. Good luck

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I have recently noticed that I am unable to change brightness with fn + up/down keys, as well from display settings, or windows mobility center.
The value changes but the display is struck at certain brightness.i.e no effect if i make it 0 or 100.
I have tried updating the latest intel video driver as well nvidia driver from the vendors website, but no avail.
Though i can change brightness during the bios laod, but as soon as the windows logo comes, the brightness get sets to a certain value and i cant change it thereafter.
I think this problem arrived after windows automatic updated HD 4000 driver, now I have disabled windows update.

A:Unable to change brightness in XPS 15(L521X)

Hello Rah21,
I would suggest updating the Quick-set to the latest version, which might help us in fixing the issue. Please try the following steps:

Uninstall the existing quickset drivers from program and features (Start - Control Panel - Program and Features).
Restart the computer.
To download the latest version of quick-set click here.
Download and Install the Quick-set for the system.
Restart the computer and check the functionality.

Please write back for further queries.

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Help? P.S. sorry for making so many threads ;(

A:Unable to adjust or change brightness

Hi @KokoKid.
It sounds like it could be a problem with a driver update. Did you perform a Windows update recently?
I did a search I found this: Solved Laptop screen brightness won't adjust

I hope this can help.

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Intel Graphics and media Accelerator [SIZE="4"][COLOR="Black"]
How to change the registry value to reduce Brightness ...... Help
OS-Win 7 ultimate X86

A:How to change Brightness and Contrast in Registry...

Brightness on an external monitor?

I'd do that via the monitor itself, first. [cut out the middle man]

Why you asking for registry entries?

Usually handled at the monitor or via Control panel or GPU's application.

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Obviously there is no doubt that the n150+ or any Samsung note/netbook have had problems with not being able to control their devices brightness on Windows 7. This is because any driver after the OEM driver would change a particular number in the registry(regedit)

There were two fixes to this problem in WIndows 7. The simple way was to install the original VGA driver. The other was to change a specific number to 84 in the registries.

I have tried both and still can't adjust brightness with the fn keys. I've installed Easy Display Manager which is the software required to use fn key functions. Sound works automatically with or without the software.

I'm wondering why I can't get this to work.

Anyone know how to fix this?

A:Samsung N150+ Can't Change Brightness

Just wanted to add that I have the same problem, also tried both fixes for Windows 7 and am running the Consumer Preview version of Windows 8.

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Hi everyone, I purchased HP Notebook - 14-ac001tu last week, and just installed win7 ultimate 32bit. I have installed some drivers necessary. But when I tried to install the graphic driver, it keep saying "This computer does not meet the minimum requirements for installing the software". Since I think there's no problem with the graphic, I left it alone. I just realized that I cannot change the brightness from brightness keys (f2 and f3). The symbol still displayed, but the value wont change. Is it possible because I didnt install the graphic driver? I tried to install all of graphic display and monitor here, but still got same messages that my computer doesnt meet minimum req. I installed win x86 since this laptop only has 2GB ddr. Any help would be appreciated, and sorry for the broken english  

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I've bought a laptop that I've had for more than 4 months now, and within the last week have been unable to change the brightness of the screen (from the control panel or the FN keys). I've scoured the internet for an answer (and solution), but I've had no luck.

It's not the upgrade to 8.1 that did it because it worked until last week (8.1 was probably on my laptop). I've tried changing the display driver, which to some extent works (when the driver is changed, the brightness will change to the control panel setting). I want a better solution to doing that each time (I change my brightness often enough for that to be a problem). I've also tried rolling the driver back which did nothing.

Information: AMD-10 based Lenovo Win-8.1 laptop.

If you need any more information, please ask me for it!


A:Unable to change screen brightness

Hi Hexillium and welcome to Eight Forums,
Ummm, have you messed up with start-up programs?.
Just give it a little check by going to Task Manager then start-up section and give me a screen shot.
I had this problem too and it could be because you disabled the driver from starting automatically upon boot-up, i had this disabled:

If you have the same program installed check if its disabled, if you don't give me a screen shot please.

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I have buttons on my keyboard that used to alter the brightness on my screen but sometimes they do not work, I had to fix a driver to get the slider on my computer option to be visible again and the buttons to register but regardless of the sliders moving, the screen brightness does not alter. I have tried with the cable out and in the PC. Nothing has worked. Any help on this is appreciated as the screen being so bright all the time is off putting. 

A:Screen Brightness doesn't change.

Hi,You can install graphics driver from your HP support page compatible with Windows 10, restart system and check if issue is resolved.Usually this would do the trick.Hotkey support driver may also be installed afterwards is issue persistsRegardsVisruth

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I purchased my Dell Inspiron 15 3537 laptop a year ago and up until recently it had worked fine, however recent problems i have encountered have been as follows:
-If i close the lid or use any other method to try to put the laptop into sleep mode the screen will turn off, as normal, but it cannot be woken by any means, requiring a forced shutdown then restart.
-If the laptop is left to idle to long and the screen turns off, but not to sleep, the same situation as above occurs.
-Sometimes, but not every time, when the laptop is restarted it doesn't recognize any AMD graphics driver, or any AMD device which i assume means it cannot detect the card
-Sometimes, but not every time and seemingly not linked to the AMD problems, when the laptop is restarted I am unable to adjust the brightness of the screen by any means, the keyboard buttons do not work and the options usually found in the power options are no longer visible.
-I sometimes get a device manager code 43 for the Intel graphics HD family
-Intel i7-4500u core
-64 bit proccessor
-AMD Radeon HD 8850

I had these problems earlier in the year, and they were fixed with a factory reset, but one day while trying to play a game the laptop crashed and after the forced update these problems arose again. I called dell support to no avail, and I've searched for an answer but i cannot find it, likely due to my lack of technical understanding. If anyone can help id be grateful. If I've left off important information please ask ... Read more

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Hi I just upgraded to Win 8.1 from windows 8 pro adn my screen brightness is stuck at the absolte highest.I can only use my pc for a very short while before my eyes start to strain . Any Ideas? I use a HP envy 14 1195ea Beatsedition.  

A:cant change win 8.1 screen brightness level

I am so glad I saw this post!!! Thanks for writing about this problem. When I read your post, I tried changing the brightness on my laptop and found out I also have the same problem too. I also updated to Windows 8.1 yesterday and my laptop is an HP ENVY dv6

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