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Lenovo IdeaPad 710s Plus - Built-in microphone not working

Q: Lenovo IdeaPad 710s Plus - Built-in microphone not working

The Built-in micrcophone does't seems to detected by IdaPad 710s Plus. Installing the latest drive "Realtek High Definition Audio" driver from Lenovo website doesn't slove the issue.

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RELEVANCY SCORE 200
Preferred Solution: Lenovo IdeaPad 710s Plus - Built-in microphone not working

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 85.2

I am totally disappointed in Lenovo's customer support. My lenovo 710s was bought less than 1 year ago (as of 10/6/2017, when I sent it in for repairs) and had 2 years warranty (1+1 year of extended warranty). I sent my laptop for repair due to a white spot issue on the monitor, affecting viewing of webpages and videos. However, the laptop was returned after 3 weeks without any fixes/repairs, as Lenovo claimed that it was a cosmetic issue. I wrote a message on their customer care website on 3/7/2017. However, they ignored me and there was no reply to date.  I thought Lenovo is a reliable and popular brand. However, it turned out to be a horrible decision, much to my dismay! 

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RELEVANCY SCORE 83.6

Okay so I've had this computer less than 3 months and it's given me nothing but problems. Now it refuses to even turn on. The power LED turns on but the screen remains blank. This is an non removal battery type before anyone says remove the battery and use the adapter. I've drained the battery which has worked before but this time when I try to charge it the orange battery LED blinks three times. And still nothing on the screen. Any Lenovo stores are quite far away. Anyone knows what's going on? 

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RELEVANCY SCORE 83.6

Other than online retailers, where can I buy the Lenovo 710s in person in the US? I want to take a look at the laptop and see feel it before I buy it. I live in small town so there's that.

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RELEVANCY SCORE 82.8

Hi  I am thinking of purchasing a 13" Lenovo ideapad 710s ($1199 model) over a MacBook air. I have been using a macbook air for several years and recently thought of getting a new laptop. Lenovo's 710s seems to be quite good on paper (except the battery life), but I couldnt find any reviews online which can tell me if the laptop is as good as Lenovo projects it to be. If anyone has bought/used Lenovo 710s, can  you guys chime in and let me know if this laptop came on par with your expectations (esp. the battery life)? Thanks

A:Lenovo Ideapad 710s question

hi. Here I leave you computer manual so you can compare, the battery is a consumable device that usually lasts depending on the use that will give the team being new can last an average of 3 hours, you should know that each load you do it is that you take away useful life. https://forums.lenovo.com/t5/Z-Base-de-conocimientos/Optimizando-el-tiempo-de-duraci%C3%B3n-de-la-ba... Manual service:https://download.lenovo.com/consumer/mobiles_pub/ideapad_710S-13ISK_hmm_201603.pdf Regards.



Click on the star to say thanks.Please mark if it solves your problem.No work for LENOVO I volunteer.Good luck with the inconvenience.

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RELEVANCY SCORE 82.8
RELEVANCY SCORE 82.8

My ideapad ran out of charge, when I went to charge it the charging light came on . However when pressing the power button neither the keyboard or screen light up . When the charging the light changed to white which means it had charged up to 20% . Very confused on what to do 

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RELEVANCY SCORE 82.8

My ideapad ran out of charge, when I went to charge it the charging light came on . However when pressing the power button neither the keyboard or screen light up . When the charging the light changed to white which means it had charged up to 20% . Very confused on what to do 

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RELEVANCY SCORE 82

I just bought Lenovo Ideapad 710s last week, 5th June 2016 to be exact.I noticed that after I shut down the laptop, eventhough the screen is off, the USB-wired mouse is still lited.There's no light on the keyboards, nor the power signal light. What could be the problem here?

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RELEVANCY SCORE 82

Hey!I've got a Lenovo ideapad 710s and i would like to attach 2 monitors with the laptop. I googled a bit and found out that theres a dock but only for ThinkPad's?Does any1 know the solution for this?

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RELEVANCY SCORE 82

Dear Lenovo Community, I've just bought my Lenovo Ideapad 710S two days ago. Bought the highest-end configuration with 16GB RAM + 512GB PCIE SSD. I got to say I'm absolutely in love with the form factor and its performance. I decided upon this laptop mainly because of its portability and the combination of 16GB RAM + 512GB SSD at less than $2k. DesignAt 1.1kg, it is really light - I can hold in up effortlessly with one arm. At home, I use a Dell monitor (U2715H) which is almost borderless; looking at 710S's edge, it is equally slim and is key to making it look stylish. The matte screen display has very crisp, clear text and is very comfortable to look at. PerformancePerformance wise, there is no complain. It lives up to what it's spec-ed on paper. Every application and operation (e.g. startup, shutdown, boot from sleep) loads at breakneck speeds thanks to its PCIE SSD. I've yet to try running more intensive software e.g. the Adobe suite but at this rate, it looks promising thus far. AccuType KeyboardAt first, I thought the flat keys have really little travel to bottom-out but as I spend more time typing on it, I gradually grew to like the keyboard. It's well spaced-out, typing on it can be very accurate. Key travel is reasonable for faster typists. Only thing is the placement of backspace, enter and shift button at the right side needs some extra time to get used to it as I find they placed more to the right than it is on comm... Read more

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RELEVANCY SCORE 82

this is a problem?Please help me, i really want to know that "Is it normally? or need to fix?"  i buy ieadpad 17/8/2017and get this problem on 19/8/2017i go back to the shop yesterday, they tell me it is not a problem . it is normally cause high performance CPU. may i trust them?should i claim new one or return?thank you for every informaion and advice.i'm new for LENOVO.

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RELEVANCY SCORE 82

I pressed power on and the power led at the side is lighted up but the usual lenovo logo doesnt appear whatsoever nor the start up screen asking for my password. The whole screen just remains black and I have no idea what to do. My laptop is only less than 2 months old.. please help!! Really sad abt this since the laptop is so new ):

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RELEVANCY SCORE 81.2

Hi,Iv'e had the 710s for about two weeks. At first i would get about 5 - 5.5 hours of work time from it. But yesterday the battery started draininig very fast, and i'm now getting about 2.5 hours of work time. Iv'e not installed anything new or made any special changes. Any idea what this could be?

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RELEVANCY SCORE 81.2

Hello everyone, I've recently bought a brand new ideapad 710s and I'm having some issues with it. The problem is that the laptop's fan is making loud noises and it is heating up real fast even though I don't play games or use softwares that might pressure the laptop. Basiscally, I use it for microsoft office and internet surfing. Did anyone have the same problem? How could I solve this issue? Any help will be appreciated.

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RELEVANCY SCORE 81.2

A quick note to say I am not a professional reviewer, at most an advanced user. I got quite a few PM?s on the product and thought will share my experience. My Config: i5, 1.8 GHZ, 8GB RAM, 256 GB SSD, Windows 10 64 bit, Home edition. Usable SSD: 190GB (Lenovo uses a 20GB partition for recovery and rest is used by Windows). I would rate this machine 8.0/10 - if they fixed the touch pad and paint it would be 9/10 in my books.  Best features:Weight :  Felt lighter and smaller than Macbook air 13: my rating 8.5/10Price / Performance: loads Photoshop CC loads in 5 secs : 9/10Battery : whole day out with normal work of 4/5 hours and presentations 8/10Charging time: 15% to 60% in 50 mins, while continuing to work on the PC:  8/10Design: Simple approach, thin Bezel, nonslip rubber grip under the chassis: 7/10Call centre: waiting time and attitude: 8/10Great form factor: I am leaving my tablet home:  9/10Ports: 2 USB and 1 thunderbolt port (I bought  a $ 3 thunderbolt to HMDI adapter for presentations) : 9/10.Spacebar scroll: pressing the pressbar will scroll the page (down only).Warranty: 2 years compared to Mac or Dell?s 1 year (can vary by geography) 9/10 Needs improvements:Sound: My Samsung headset from S5, sounds full of bass and body, when plugged in. PC speakers are a bit weak considering how thin it is. 6.5/10Touch pad accuracy and feel : Gold standard is Macbook. ... Read more

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RELEVANCY SCORE 81.2

Hi, since I got my Ideapad 710s everything has been running smoothly, however, in the last month or so whenever I load something the mouse cursor disapears. If I go into settings and set the mouse pointer again it will appear as normal when something is loading, but within five minutes will go back to disappearing.  Another problem that started slighlty before that was that the night light (blue light filter) setting refused to turn off between 9pm and 6am, even when it said it was turned off. Now it is turned off, but won't turn on.  In general there has been lots of little settings malfunctions just like this, which while not laptop breaking, are increasingly annoying.  Any suggestions? 

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RELEVANCY SCORE 81.2

Lenovo Ideapad 710S's ACPI driver just got updated on 14 Sep 2016. However, I can't get it to install. Its installer closes immediately upon launch, similar to the cases here: Lenovo G580 Windows 10 ACPI Driver not installing and Y500 ACPI driver not installing. ACPI driver: Laptops-and-netbooks :: 700-Series :: 710S-13isk - Lenovo Support (SG) -Advanced Configuration and Power Management Interface (ACPI) Driver for Windows 10 (32-bit, 64-bit) ... Any advice is greatly appreciated.

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RELEVANCY SCORE 81.2

Hi, since I got my Ideapad 710s everything has been running smoothly, however, in the last month or so whenever I load something the mouse cursor disapears. If I go into settings and set the mouse pointer again it will appear as normal when something is loading, but within five minutes will go back to disappearing.  Another problem that started slighlty before that was that the night light (blue light filter) setting refused to turn off between 9pm and 6am, even when it said it was turned off. Now it is turned off, but won't turn on.  In general there has been lots of little settings malfunctions just like this, which while not laptop breaking, are increasingly annoying.  Any suggestions? 

A:Lenovo Ideapad 710s cursor disappearing and other malfunctions

Hi there, Frevans                       -
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
Just to verify, did you encounter this issue the first time you setup the PC or you just encountered this lately?
 
If it's just lately, can you try one of the following?
 
Disable "hide pointer while typing" under Control Panel (large icon view) > Mouse > Pointer Options Tab and enable "Show location of pointer when i press CTRL key"
  - Link to picture
 
Uninstall the Touchpad Driver (ELAN or Synaptics) under Control Panel > Programs and reboot. Upon logging back in, Windows will use a generic touchpad driver. Try to observe the mouse pointer behavior and observe (you can always re-install the touchpad driver by navigating to D:\Drivers\Touchpad or by downloading the driver from the lenovo website).
 
Boot in Safe Mode with Networkingand observe the mouse pointer behavior. If all goes well, perform a clean boot and observe. If same problem, perform a System Restorein safe mode to undo any possible updates that was installed on the system (ensure that you make a backup copy of your files).
 
Update us how it goes.
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as ... Read more

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RELEVANCY SCORE 80

Today, I updated my Realtek Audio Driver to version 6.0.1.7831 (dated 7/21/2016). After installation, I immediately realized that the taskbar icon changed from Dolby to Realtek default icon:? -> ? Next, I went to Programs and Features and found out that "Dolby Audio X2 Windows APP" disappeared from the list. Originally, both of these Dolby programs came with the laptop:? After the update, I was only left with this:? The impact of this is that I can no longer toggle the different sound features provided by the Dolby App. I contacted Lenovo via online chat support but the personnel insists Dolby is not a supported program by Lenovo without giving me a valid solution or answer. Did Lenovo omit Dolby App in the latest Audio Driver by mistake? Or did Lenovo intentionally removed it due to the vulnerability explained here: "Dolby Audio X2 (DAX2) privilege escalation" https://support.lenovo.com/sg/en/product_security/len_4884#/IdeaPad. If anybody is facing the same issue / has any solutions / answers, kindly leave a comment below. Thank you.

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RELEVANCY SCORE 80

I am planning to get a Transcend 128GB JetDrive Lite 130 Flash Expansion Card supported by Macbook. Wanted to check if this would be supportable on Lenovo Ideapad 710S as well? I have a SD card, but it does not go completely in. Any other alternative of increasing storage space? Lenovo is not helping in replacing the SSD. 

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RELEVANCY SCORE 80

Lenovo ideapad 710s . after selecting safe mode, switch off and switch on, I get black screen with LOGO and I see the BIOS does not recognize the ssd anymore. After a new samsung with a pc board factory defective (well known board problem that the model was withdrawn from the market), now i fall again in a big problem with lenovo. i m a little bit boring. did I loose all my data on ssd? and how to get back this new computer, now?

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RELEVANCY SCORE 80

When I click on the Battery Gauge Icon on my taskbar, a pop-window appears with an error message as seen in the photo. How can I get rid of this?

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RELEVANCY SCORE 80

Lenovo ideapad 710s . after selecting safe mode, switch off and switch on, I get black screen with LOGO and I see the BIOS does not recognize the ssd anymore. After a new samsung with a pc board factory defective (well known board problem that the model was withdrawn from the market), now i fall again in a big problem with lenovo. i m a little bit boring. did I loose all my data on ssd? and how to get back this new computer, now?

A:Lenovo ideapad 710s safe mode from msconfig, and does not recognized the ssd. Please help...

I m now downloading the win10 recovery usb key software >(thanks to the current guarantee it is on). anyone knows if it is going to restore the Bios so that the SSD come up again?

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RELEVANCY SCORE 78.4

Hello,I have a new Ideapad 710s, which I love.However, the right click is not working when browsing the net, which has frustrated me. Any advice please. Much thanks,Al

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RELEVANCY SCORE 77.6

Recently bought machine. Windows  10. Camera was working just fine. Been through all the steps the phone support folks are telling me. Now they say do a Factory reset (One-Step Recover).  No guarantee this will work. If not, will have to be without machine for 10 days to repair in Germany - SO frustrating..... Is there no other way? SUCH A PAIN!! Thanks,SBV

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RELEVANCY SCORE 77.6

My laptops right speaker doesnt work. Only the left one does. When a headphone is plugged in, both channels of the headphone work. The laptop is just 6 months old and is in warranty. What should I do. I really dont want to send my laptop in for service as the service center in my place is horrible from my previous experiencce 

A:ideapad 710S-13IKB right speaker not working

Also , I have tried disabling/reenabling the speaker and uninstalling drivers and installing new ones from the lenovo website, but nothing seems to be working. Please help with this.

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RELEVANCY SCORE 75.6

Easy Camera in my new Lenovo Ideapad Laptop is not working. I noticed this when I wanted to use Skype and also the "Camera" application. When this application is started, the 0xA00F4271(0x8070001) error code is shown.After spending a lot of time (trying various solutions from web, downloading and re-installing the driver, etc.), the camera started to work for one day and on the next day, the same story.What to do?

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RELEVANCY SCORE 75.2

I have a Dell Vostro 1500, running 32-bit Windows 7. It came with Vista, but I upgraded to Windows 7 a couple months ago, which I think is causing the issues I'm experiencing. According to whoever I'm speaking with, the sound for the microphone built in to my webcam fades in and out and gets really loud randomly. In an attempt to solve this, I bought an external microphone which also does not work.

The sound driver is the SigmaTel High Definition Audio CODEC, version 6.10.0.5614. When I tried to update it through Windows 7's update driver software it says I have the best version for my system, but I still suspect that this could be what is causing the problem. I can't seem to find a better driver though.

Any ideas?

Thank you

A:Built-in Webcam Microphone and Microphone Line-in Not Working

Got the same problem with a Dell Vostro 1500 microphone line-in not working. I can't help I'm afraid; I am just posting here so I get notified of any responses.

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RELEVANCY SCORE 74.4

Recently bought machine. Windows  10. Camera was working just fine. Been through all the steps the phone support folks are telling me. Now they say do a Factory reset (One-Step Recover).  No guarantee this will work. If not, will have to be without machine for 10 days to repair in Germany - SO frustrating..... Is there no other way? SUCH A PAIN!! Thanks,SBV

A:Webcam for IDEAPAD 710S stopped working and can no longer be detected in DEVICE MANAGER

Hello, I have got the same issue.;Also, when I launch Windows 10 default Camera app, I have an error code: 0xA00F4271(0x80070001).  Any suggestions ? 

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RELEVANCY SCORE 72.4

Hello everyone. I have a problem with my in-built microphone. I have reset my computer using the option windows provides and ever since then my microphone won't work. I have tried  setting the mic as default, uninstalling and installing Realtek drivers. I have installed the drivers from Lenovo page. At the recording tab i see that "Mic in at front panel (black)" is not connected. Any help is appreciated.

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RELEVANCY SCORE 70.8

No matter what I try to do, I cannot get the microphone on this laptop to function.  It is not muted.  It is the default microphone.  However, it does not pick up any sounds.  I have contacted Windows and they could not help. Also, I cannot get the Lenovo live chat to work. Operating System is Windows 10.  Microphone is Conexant SmartAudio HD.  THen there is this Harman audio that came with the computer.  Computer was purchased 15/8/2016.

A:Lenovo Ideapad 501-151SK - Microphone Will Not wor...

woops typo. its a 510-151SK

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RELEVANCY SCORE 70.8

No matter what I try to do, I cannot get the microphone on this laptop to function.  It is not muted.  It is the default microphone.  However, it does not pick up any sounds.  I have contacted Windows and they could not help.
 
Also, I cannot get the Lenovo live chat to work.
 
Operating System is Windows 10.  Microphone is Conexant SmartAudio HD.  THen there is this Harman audio that came with the computer.  Computer was purchased 15/8/2016.
 
 
Moderator comment: Subject fixed.

A:Lenovo Ideapad 510-151SK - Microphone Will Not wor...

woops typo. its a 510-151SK
 
Moderator comment: Fixed for you.

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RELEVANCY SCORE 69.2

Hello,

My built in microphone will not pick up sound. I have uninstalled and reinstalled the latest driver multiple times now.
Here are a couple screen shots, displaying that the microphone appears to be working properly, despite the fact that it will not pick up any sound: https://flic.kr/p/HnBxXW, https://flic.kr/p/HnBxKb

Here are my computer specs:
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i7-3517U CPU @ 1.90GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 3981 Mb
Graphics Card: Intel(R) HD Graphics 4000, -2041 Mb
Hard Drives: C: Total - 113993 MB, Free - 1361 MB;
Motherboard: ASUSTeK COMPUTER INC., UX31A
Antivirus: Windows Defender, Disabled

Any help is greatly appreciated!
 

A:Built-in microphone not working

Most likely the device is faulty.

The only way to rule out a software/driver glitch would be a fresh install of the OS. But that's not likely.
 

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RELEVANCY SCORE 69.2

I bought my Envy about a month ago but haven't had any occasion to use the microphone. Today I tried and it's not working at all - on Skype or in Windows Voice Recorder. I've been through the HP document (http://support.hp.com/us-en/document/c03421813) multiple times and it doesn't help. The weirdest thing is that when I play sound on the laptop, it does get picked up on recording - even if I mute the speakers. So it seems like the 'external' microphone just isn't switched on, somehow. But in Control Panel > Sound > Recording it's definitely the 'Microphone Array' that's enabled and set to default. So I'm very confused about what's going on, but it's pretty inconvenient!

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RELEVANCY SCORE 69.2

I just bought this HP Pavilion x360.  Built-in microphone not working.  (External headphone microphone is OK, however.)

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RELEVANCY SCORE 69.2

The built-in microphone on my computer is not working. I just recently got this computer from a friend and had it formatted to Windows 8 (it's a Toshiba). I went to 'Set up microphone', and when it asked me to test the mic, it wouldn't work. It would not pick up any sound. Then, I looked to see if it was either disabled, dysfunctional (according to the system), or maybe if it was outdated and needed an update. Not only was it enabled, but according to the system, it was also "working properly" and "up to date". What more can I do to get it to work ? I cannot afford to get a new one. PLEASE HELP !
 

A:Built-In Microphone Not Working :(

http://forums.toshiba.com/t5/Audio-Sound-Knowledge-Base/Laptop-Microphone-not-working/ta-p/332996

If you want better help, then you need to be more specific than just Toshiba laptop with Win 8.
 

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RELEVANCY SCORE 69.2

I have a dell inspiron 1520 that runs Windows Vista Home premium. I had to reformat the hard drive about a week ago and it caused a lot of my built in hardware to stop working. One of the devices that stopped working was the built in microphone. I have tried right clicking in the recording devices window and showing disabled and disconnected devices, but it does not work. Is there a way for me to recover or download the program that I need to use the microphone again?

EDIT: Also having the same problem with my wi-fi catcher.

A:Built-in Microphone not Working

HI. Whats the make of your Soundcard? Find that out and then go to the manufacturers website and download the latest drivers for your card. Dunno if Dell themselves have the drivers on their website. Might be an idea to check first.
Alternatively, you should have been supplied with a setup CD with the drivers on (hopefully). Install them from that.
Once installed configure as normal via the sound control panel.

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RELEVANCY SCORE 69.2

Hello,

I have installed Windows 7 Professional from Home Basic in my laptop about 3 months ago. The problem is, I cannot record any sound from my internal microphone after the installation. I think I have installed all the right drivers in my notebook and I have searched for troubleshooting my microphone. But the result is still the same. I only hear a hissing sound whenever I record a video.

Please help.

A:Built-in microphone not working.

Can you add your hardware specs please? Laptop make and model, soundcard details etc.

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RELEVANCY SCORE 69.2

I purchased my Lenovo Ideapad 320-15IAP on 9/14/17 and received in 9/19/17. It runs Windows 10 Home (64-bit). Upon initial boot-up, I was prompted to do all the Windows 10 Updates. Everything worked fine. Yesterday 9/20/17 I called someone on Facebook Messenger and had no issues. Then, today, 9/21/17, I tried to call and suddenly they couldn't hear me. I went through the following troubleshooting steps: 1) Used internal troubleshooter. The worst it could come up with was that I had a "generic" audio driver.2) Opened up sound properties, checked recording devices. Realtek was a) enabled, b) the default, c) not muted.3) Used automatic system and driver update, reboot. (Note it only recommended a BIOS update.)4) Manually uninstalled audio device/driver, reboot, manually reinstall audio device/driver from Lenovo website, reboot.(All the while, confirming multiple times that the microphone was enabled, default, and not muted. Also checking in other programs to see if it would work.) Nothing has worked. I don't know if this is something I can fix at this point, or if there's a hardware failure and I need to return/exchange the laptop. The computer itself insists that everything is working fine, at least in terms of drivers, and it is recognizing the mic. Note I do have sound, just no recording ability with the internal mic. Help?

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RELEVANCY SCORE 68.4

Good evening everyone,

I recently upgraded my HP Touchsmart IQ500 from Vista Home Premium to Windows 8 Pro. Aside from the lack of a media center or otherwise out-of-the-box-inability for DVD playback I've been enjoying the change. I solved the DVD problem with VLC, but I cannot figure out how to get my microphone to work now. It was fine before the upgrade, and now there's just silence when trying to Skype or record otherwise.

I've read a few articles that suggest updating the drivers in the Device Manager which I have tried, only to get a message that reads:





Windows has determined the driver software for your device is up to date.



Any help with this would be great. We've got family across the country and friends overseas that we keep up with via Skype and this is becoming quite the headache. Thanks in advance.

A:Built-In Microphone Not Working after Upgrade

Windows lies sometimes...

that being said, right click your speaker icon in the system tray

choose recording devices

Does it show a microphone with a green check mark under it?

Or does it say no audio devices are installed?

If it says no audio devices are installed then right click anywhere in that box and select show disabled devices

If the microphone shows up now but says disabled under it, then right click the microphone and select enable.

If this doesnt work then we'll look at your drivers.

Brooklyn

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RELEVANCY SCORE 68.4

I have a built-in microphone, Realtek audio drivers, and vista one of these is causeing the microphone not to show up. the microphone is not listed under audio devices and fails to work for recording of any sound.

I have fixed this one by installing drivers for a different audio card....this crashed the audio system and reset the system. the only problem is I can't remember how I did that.

I have also tryed system restore.

the line-in port works.

I'm am sure it's a soft ware problem.

I also lost my web cam last month and that came back on its own.

any idea whats causing this problem? any idea would be a great help.
 

A:my built-in microphone is not showing up or working

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RELEVANCY SCORE 68.4

I recently wiped my laptop clean and reinstalled with windows 7 and the driver for my built-in microphone is not showing up and I can not use my microphone in any program.

I've tried updating everything.

Help ?

A:My laptop's built-in microphone is not working! Help!

Specs?

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