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x380 Yoga charged through ultra dock?

Q: x380 Yoga charged through ultra dock?

I'm trying to see how to charge the x380 Yoga through the Ultra Dock we have just purchased. It seems like i need to have BOTH the DOC and a seperate charger connected - is this really true? Thanks for your help in explaining this. p.s. you can't do a Network boot through the ultra dock either, for that you need to seperate mini network cable.

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RELEVANCY SCORE 200
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RELEVANCY SCORE 157.6

I'm trying to see how to charge the x380 Yoga through the Ultra Dock we have just purchased. It seems like i need to have BOTH the DOC and a seperate charger connected - is this really true? Thanks for your help in explaining this. p.s. you can't do a Network boot through the ultra dock either, for that you need to seperate mini network cable. 

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RELEVANCY SCORE 120.8

Hello , I  need part number to order      ThinkPad Ultra Dock ( not the USB C dock )  for ThinkPad Yoga X380 - 20LJS15L1Z . Thank You 

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RELEVANCY SCORE 80

I am running 2 monitors (Dell U2414H @ 1920 x 1080 60Hz) on my ThinkPad USB 3.0 Ultra Dock.  I also have my Yoga 900 monitor on and the desktop is extended to all monitors.  I have a regular issue where the Displayport monitor turns off for 1-3 seconds then comes back on for no apparent reason.  I have searched the internet and the only similar issue I have found suggestes the dock is under powered to run 2 monitors however that does not seem consistent with what other people are doing.  There is no particular application that causes the issue. Can anyone help?  It's very frustrating waiting for the monitors to come back on. 

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RELEVANCY SCORE 80

Trying to figure out how to charge my Yoga 3, while using my new Thinkpad Ultra docking station. The power USB for the Yoga 3 and docking station USB only work in the Yoga 3 power port. None of the other USB ports on the Yoga 3 will work. Do I need an adapter? 

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RELEVANCY SCORE 70

Hi guys,
 
I've got multiple Thinkpad X380 Yoga with the USB C docking station. External keyboard and mouse are working pretty well in the Windows environment. But when i reboot the PC and want to enter my Bitlocker Password nothing happens. Only the keyboard of the notebook is working.
The Bios option to enable Thunderbold devices in pre boot environment is set to enabled and I can also use my external keyboard in the bios to navigate.
 
Both bios and USB C Firmware are up to date, windows driver arer properly installed.
 
Whats missing or what do I have to do to make the external keyboard working with Bitlocker?
 
 
Moderator comment: Model added to subject for clarity.

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RELEVANCY SCORE 66.4

I intend to buy the HP Pro x2 612 G2 detachable PC.  This computer has only one USB-C port which is also used for connectivity and charging. I will use this computer to deliver presentations with a projector.  Therfore I will buy the HP USB-C Travel Dock (part # T0K29AA) and connect it to the computer's single USB-C port.  The HP USB-C Travel Dock has two USB ports, one of them is a USB-C port.  The setup will be: the computer will be connected to the HP USB-C Travel Dock and the power supply will be connected to the USB-C port on the HP USB-C Travel Dock.  So the question is:   can the HP Pro x2 612 G2 computer be charged via the HP USB-C Travel Dock? Please help.Thanks.

A:Can a laptop be charged via the HP USB-C Travel Dock?

The USB-C Travel Dock does not have a USB-C port on the dock.  The dock has an HDMI port, a VGA port, an RJ45 port and two USB-A ports.  One of the USB-A ports is a USB 3.0 port (note the SS above the port).  If you wish to charge the 612 x2 G2 via the dock while presenting you will need a different dock. Here are some ideas. HP USB-C Travel Hub (Z9G82AA) http://www8.hp.com/h20195/v2/GetPDF.aspx/4AA6-9305ENW.pdf This Travel Hub provides 1 HDMI port, 1 VGA port, 2 USB-A ports and a USB-C power in port. If you want more capabilities from the dock. HP Elite USB-C Dock (X7W54AA) http://www8.hp.com/h20195/v2/GetPDF.aspx/4AA6-3246ENW.pdf This dock will allow you to charge the 612 x2 G2 and provide you with a USB-C port (SS), 4 USB-A ports (2 of which are SS), an RJ45 port, 2 DisplayPorts, 1 HDMI port and an audio jack.  The dock also comes with a USB-C cable to attach the dock to the 612 x2 G2.   This is a larger dock but it will allow you to connect nearly anything you with to the 612 x2 G2 while still being able to charge the system. Joel





I am an HP Employee.If you like my post, click the thumbs up.

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RELEVANCY SCORE 65.6

Hi, Everyone. Got me a nice little x270 to replace my old x201.  Happy enough with the machine, but getting it connected to my accessories (monitor, keyb, mouse, ethernet) is a bit of a chore. This machine appears to have a "proper" dock port on the bottom.  Is there a compatible ultradock available for the model 20HN x270?  By proper - I mean, Not USB.  A nice dock I can simply drop the machine into when I'm at the home office.. Thanks!

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RELEVANCY SCORE 65.6

I have read a lot and tried updating the firmware - nothing works.When I put the laptop in the docking station - it does not recognize the monitar and also says AC power is not connected when it is. Help appreciated!

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RELEVANCY SCORE 64

Hi everyone, pressing [Fn]+[F7] on my X380 Yoga returns to my linux operating system the [win]+[p] keycodes whereas the [F7] key has the icon for monitor switching / presentation setup. Does anyone have the same issue or does anyone know a workaround for this? All the best

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RELEVANCY SCORE 63.2

The X380 Yoga TrackPoint cap seems to be ever so slightly different from the 260 Yoga and S1 Yoga TrackPoint caps.  It's perhaps 1mm shorter.  I can't find which part number represents the factory-correct replacement cap for this computer, does anyone know?

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RELEVANCY SCORE 63.2

Hi Lenovo Community, I'm facing pretty strange CPU Performance problems on the X380 Yoga with i7-8550U CPU. The CPU performance becomes very bad after some operating time. I understand the X380 has a limited cooling capacity, but this behaviour is pretty strange. Environment: X380 Yoga, i7-8550U, 16GB Memory, 512GB SSD, Windows 10 1703 Enterprise, SCCM Driver Package used for image building and installation. Bios Version 1.14 installed (most recent one). Drivers are all checked, and are the most recent version. Speed Step Settings in Bios are on Max Performance, on OS also on Max performance. Running Standard Office applications, like Outlook, Skype, Firefox and some management tools. After system boot everything is performing fine for about 1 hour. (I wasn't able to  record the exact time so far). After this, the system starts to get really slow, and shows a bad response time. As soon as some CPU load is applied, the CPU clock in Task Manager goes down, also the CPU load is not able to reach 100%. The CPU Temperature does not go over about 60° at this point. Directly after the system start it goes up to about 85°C. I monitored the CPU with HWMonitor, and put some stress to the Laptop using Prime 95. After some minutes Torture Test I see following values in HWMonitor (see attachment Prime 1.jpg) After about 1 hour run time, I see following: (see attachment Prime 2.jpg) So, the CPU Clock is far down, all temperatures are not really high, no... Read more

A:Bad CPU Performance X380 Yoga

Second attachment.

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RELEVANCY SCORE 63.2

Hi,I recently ordered a Thinkpad X380 Yoga. I was wondering whether it is possible to use an SSD with msata form factor in the WWAN card slot.Thanks in advance.

A:X380 yoga msata SSD?

Hello and welcome,
 
I can't find any reference on the web or in the X380 base spec that indicates this is possible.  My guess is NO, but can't really verify one way or the other.
 
I can say that mSATA should not be part of the conversation.  The WWAN slot is m.2 NOT mSATA.  mSATA has not been used in Lenovo products for several generations.
 
Z.

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RELEVANCY SCORE 63.2

The X380 Yoga TrackPoint cap seems to be ever so slightly different from the 260 Yoga and S1 Yoga TrackPoint caps.  It's perhaps 1mm shorter.  I can't find which part number represents the factory-correct replacement cap for this computer, does anyone know?

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RELEVANCY SCORE 62.4

My new X380 Yoga does not start at all- when hooking on the power the LED light was first orange and now white (assuming it has been charged)- when hooking on the power the red LED light (in the i in Thinkpad logo) on the screen cover lights up. The red LED light on the keyboard doesn't do anything.- Computer doesn't make any sound, no fan, nothing. Tried:- pressing it 5, 10 , 30 seconds, nothing happens.- pressing reset on the bottom (with paperclip), nothing happens. Anybody any ideas, or was it just dead on arrival?  

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RELEVANCY SCORE 62.4

My wife received last month the laptop in the object (italian version) as PC for working, but she can't understand if it support the SIM for mobile data; looking in the datasheet it seems it have the WWAN module but I can't find nothing on the configuration tool and inserting a SIM I don't have any response.Thanks 

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RELEVANCY SCORE 62.4

So i got this laptop during orientation for the college i'm going to. I got excited when i saw the drawing programs on it so that i could sketch anywhere anytime without carrying a sketchbook to classes just in case i had time in between to draw. But the pen doesn't work. I have a Thinkpad Pen Pro, and while it seems charged and sometimes work, it's rare. In the 3D paint program, i can get a quick line out of the pen but not again. It's like the connection with the screen is wonky. How do i fix this?

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RELEVANCY SCORE 62.4

When I write something in Word, the pen starts lagging. The option 'pen' turns off and instead of writing it starts scrolling. I can't write longer than 3 seconds. I don't have this problem with other apps, only with Word.

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RELEVANCY SCORE 61.6

Hello, I've got a brandnew ThinkPad X380 Yoga and after 3 days of using the pen isn't recognized anymore. I tried to update the driver and first that worked out, the pen was functioning perfectly again and as I checked it's battery it was fully loaded, so it can't be an issue of the pen I guess. But after 15 minutes of using it stopped working again and I couldn't find another solution than resetting and reinstalling the pen's driver so far, which is obviously pretty annoying if you need to do it every 15 minutes. I would be very glad if somebody could help me!

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RELEVANCY SCORE 61.6

Hello,I am a support engineer for our organization. I've recently tested 15-20 of our X380's and found that the Integrated camera will not activate, and has an error in the driver, as shown in the attached screenshot. Is there a known fix for this? Installing the driver listed on your site, and any listed in the software matrix for the specified device type (20LJ) yields no different results. And we also have 1500 of these coming this week to be prepped for deployment...Please let me know what the fix is   

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RELEVANCY SCORE 61.6

Hello,I am a support engineer for our organization, supporting around 1500 Yoga X380's. Recently, we have had a bunch of reports of random audio failures, with audio suddenly stopping on these devices. Steps I've taken:SFC /scannowDISM /online /cleanup-image /restorehealthRemoved the Conexant audio driver and restored it with the driver hereRebooted the Windows audio serviceOther miscellaneous (common troubleshooting) steps The only reliable solution we have come accross is to reimage the machine. But with a growing number of complaints, this is not a sustainable solution. What can I do to resolve this?

A:Yoga X380 - Intermittent audio failure

I should add these are all running Win10 1803

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RELEVANCY SCORE 61.6

Hello, I am a support engineer for our organization, working on deploying 2000 or so Yoga x380's at the end of the month. We currently have an issue where all of these machines will blue screen if they are shut down. This has only started happening since they were updated to Win10 1803 (1703 was the previous installation, and no issues there) Going back to 1703 is not an option, unfortunately. Attached is a screenshot of the BSOD - Code: DRIVER_IRQL_NOT_LESS_OR_EQUALWhat Failed: dump_storport.sys I have:Included the latest SCCM driver package in our repository and verified it is installing these driversUpdated the BIOS to the most current (1.13?)Manually downloaded and installed every driver on the "Drivers and support" page for this model, including multiple firmware flashes for every conceivable piece of hardware on the deviceRun the disk cleanup utility to wipe away any trace of the previous 1703 install (windows.old) Since we can't deploy like this, What can I do in order to get this fixed? 

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RELEVANCY SCORE 61.6

I have a brand new X360 Yoga to which I added a 128GB micro SD card.  I was just typing on the keyboard when the card just popped out of the slot.  Now no matter how I try it will not stay inserted at all.   I tried the card in another X360 and it locks in fine.  Looks like the slot is defective. 
 
Moderator note: subject edited, thread moved.

A:X380 Yoga - Inserting SD card into the slot

Hi,
 
You've posted in a Yoga Book forum, your subject mentions a Yoga 2 Pro, and your message says X360 (which I can't find anywhere...).
 
Please clarify which model you're asking about so we can move the post to the appropriate location.
 
Z.

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RELEVANCY SCORE 61.6

Hi my Lenovo X380 yoga freezes intermittently while working , Its very disturbing and terrible experience. Tried updating to the latest Graphics driver but the issue persists, during freeze the CPU performance will spike and screekching sound will come !! tried updating all drivers from the lenovo site but no help . enen tried the latest graphics driver from intel website.. Struggling with this for almost a month now.

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RELEVANCY SCORE 61.6

Hello my fellow ThinkPad friends, I know that there are already a couple of threads out there concerning high battery drain when the device is completely shut down, but none for the X380 Yoga yet. In some cases (E-Series ThinkPads), a BIOS-Update was released to solve the problem. I would kindly like to ask the Lenovo team to try and figure out whether the same can be accomplished for the X380 Yoga.  When my device is shut down, it usually drains 10-15% a day, which cannot be a regular thing. Of course, I have tried all the usual stuff: - Windows Quick Start is off - USB-power when off is off- Wake-On-LAN or USB-C is off- BIOS updated to R0SET29W 1.13 If you have any other ideas, feel free to post them. Otherwise, I would really appreciate for a BIOS update that might adress the issue. It is kind of annoying charging your device for the weekend knowing that by the next day, you will already have lost 1 to 2 hours of runtime. Best wishes,Manuel  

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RELEVANCY SCORE 61.2

Hello, I am a support engineer for our organization, working on deploying 2000 or so Yoga x380's at the end of the month.
 
We currently have an issue where all of these machines will blue screen if they are shut down. This has only started happening since they were updated to Win10 1803 (1703 was the previous installation, and no issues there) Going back to 1703 is not an option, unfortunately. Attached is a screenshot of the BSOD - 
Code: DRIVER_IRQL_NOT_LESS_OR_EQUAL
What Failed: dump_storport.sys
 
I have:
Included the latest SCCM driver package in our repository and verified it is installing these drivers
Updated the BIOS to the most current (1.13?)
Manually downloaded and installed every driver on the "Drivers and support" page for this model, including multiple firmware flashes for every conceivable piece of hardware on the device
Run the disk cleanup utility to wipe away any trace of the previous 1703 install (windows.old)
 
Since we can't deploy like this, What can I do in order to get this fixed? 
 
Moderator Note: Edited subject to match content.













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A:ThinkPad Yoga X380 - Blue Screen Error

Has anyone seen anything like this? I will be doing more research today and will reply if I find a solution.

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RELEVANCY SCORE 61.2

I've had my X380 for only a few weeks now and I noticed it's already getting scratched from being in stand mode. I had an S1 Thinkpad Yoga for years and it never developed scratches from being in stand mode. I noticed that the rubber feet on the palmrest are not the high point but the area below the trackpad is and that's why it's getting scratched.I was thinking if I could get some more of the little rubber feet on the bottom of the palmrest I could maybe double them up to make them taller, but I can't find them anywhere. Does anyone know if these can be bought on their own? Or maybe another suggestion to prevent the scratching? I've temporarily stuck some black rubber strips on the feet to make them taller, but it doesn't look that great.Thanks

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RELEVANCY SCORE 61.2

Hello, I am a support engineer for our organization, working on deploying 2000 or so Yoga x380's at the end of the month.
 
We currently have an issue where all of these machines will blue screen if they are shut down. This has only started happening since they were updated to Win10 1803 (1703 was the previous installation, and no issues there) Going back to 1703 is not an option, unfortunately. Attached is a screenshot of the BSOD - 
Code: DRIVER_IRQL_NOT_LESS_OR_EQUAL
What Failed: dump_storport.sys
 
I have:
Included the latest SCCM driver package in our repository and verified it is installing these drivers
Updated the BIOS to the most current (1.13?)
Manually downloaded and installed every driver on the "Drivers and support" page for this model, including multiple firmware flashes for every conceivable piece of hardware on the device
Run the disk cleanup utility to wipe away any trace of the previous 1703 install (windows.old)
 
Since we can't deploy like this, What can I do in order to get this fixed? 
 
Moderator Note: Edited subject to match content.













Solved!

Go to Solution.

A:ThinkPad Yoga X380 - Blue Screen Error

Has anyone seen anything like this? I will be doing more research today and will reply if I find a solution.

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RELEVANCY SCORE 61.2

according to August edition, only some 45W and 65W adapters are compatibile? screencap on that section below.is there something special about Thinkpad X380 Yoga power input? we have users who have plugged in the old 90W ones and reported they do charge.[also the 135W (supposedly max to 90W? for power delivery?) come with Thunderbolt 3 dock, but that's different since it is via TB3/USB-C port, not the slim power port] we are curious, should we tell users to stop using the more powerful ones?  it is going to be bit hard to execute, we don't inventory those accessories, it will have to rely each personnel to check what they have (and quite a few bought separate ones for home) 

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RELEVANCY SCORE 61.2

Our company recently bought 2 x380 Yoga laptops. As our companys policy states that we need to encrypt all our laptop HDD/SDD.As encryption method our company uses McAfee drive encryprion DE 7.2.x. We didnt know that x380 Yoga by default uses Lenovo NVMe Opal SSD drives, which is way put encryption policy in use.  What we did:At first we discovered that SSD are encrypted using bitlocker, so we decrypted it. After that we deployed McAfee DE and successfully encrypted SSD. We confirmed encryption and did laptop restart. After restart laptop can no longer boot from SSD. Bios stops at choose boot device screen. We can see SSD in boot screen, but choosing disk does nothing, i assume it cant access to the boot sector. It looks like Opal SSD is locked. What can we do in such situation, Is there a way to unlock it? We dont need to preserve data on SSD.      

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RELEVANCY SCORE 61.2

So I have a 6th Gen X1, I also bought a Ultra Dock 3.0 to go with it. I read through the instructions. Downloaded the newest driver for the ultra dock and deleted the old driver. My problem is that the display on the X1 just blinks over and over again like a strobe light. It won?t fully connect, the monitor goes black like it is about to connect but still nothing just a constant flash from the X1. Any ideas? I?ve been waiting for a while to chat with support about it. 

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RELEVANCY SCORE 60.4

product website tech specs and datasheet both listed it has Dolby Premium Audio https://www.lenovo.com/us/en/laptops/thinkpad/thinkpad-x/ThinkPad-X380-Yoga/p/22TP2TXX380 (Dolby is curiously not listed in PSref audio section for that model like older configurations) i could not find the app that used to come with previous generations like Yoga 370, 260 etc. in the OEM image. it is not listed in Lenovo Vantage app Audio/Video section either (even though the main menu said there where it should) @LenovoUS (twitter) suggests reinstall audio driver the README for Conexant CX11771 Audio Driver, 8.66.88.5010, Jun 2018 https://pcsupport.lenovo.com/ua/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-X-SERIES-LAPTOPS/THINKPAD-... changelog said that version "... - Added Dolby DAX2 Native Apps to ThinkPad KBL-R platforms ..." still not seeing it. Microsoft store only show some trial version of Dolby Atom for headphone and another app for Dolby Access, i assume neither are what the usually Dolby profile/EQ app is any suggestion, am i missing something?

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RELEVANCY SCORE 60.4

Dear Community I have problems with the audio on my Think Pad X380 Yoga. The internal speakers and the headphone jack aren't working. I tried to reinstall the audio driver several times. Every time I uninstall the Conexant SmartAudio HD driver the Notebook reinstalls the driver by itself after restart. I also tried to manually install it before rebooting the system. Which worked but didn?t fix the problem.At the moment driver version 8.66.88.50 is installed, which should be the newest version. Does anyone have an idea what I could do? I can see the green audio output moving on the volume mixer in windows.And before you ask, yes I have tried to fix my sound problem with the Lenovo help site (https://support.lenovo.com/gr/de/solutions/ht501860). Thanks for any help!

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RELEVANCY SCORE 60.4

HiI have downloaded the Yoga x380 Win10 x64 1803Link for download:https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-... I need the SCCM package for 1803, after I download it keeps saying the file is corrupted. I am going under "Enterprise Management" --> SCCM Package for Windows 10 --> "SCCM package for Windows 10 64-bit (1803)".   1709 and 1703 work just fine. How do I get version 1803 of these drivers?

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RELEVANCY SCORE 60.4

have anyone seen the 16.0.0.2-R0STF14W 2018/08/07 updater fail to update the Thunderbolt firmware? i tried both manually download the packagehttps://pcsupport.lenovo.com/ec/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-X-SERIES-LAPTOPS/THINKPAD-...orvia Vantage, both got no error message, but the firmware wasn't updated.completly running Detect2016.exe said the build ID is still R0STF13W, release note said it should have go to R0STF14WNVM image is 14 though. Vantage wil detect machine has old version and want to do it again.  I let it do it three times, same things. Thunderbolt Driver has been updated to 17.3.74.8 (package version 17.3.74.400) before firmware update 

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RELEVANCY SCORE 60.4

Will the USB 3.0 ports on a Ultra Dock 40A2 run an external monitor?

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RELEVANCY SCORE 60.4

I have a few thousand Ultra Dock scattered across NA. We are in the process of replacing all monitors attached to these docking stations. Before we can send someone to replace the monitors, which maybe VGA, DVI, HDMI or DP, I need to determine how each monitor is connected to the computer. This is so that I can ensure that the correct cables and monitors are sent to each location. This last piece I already have done using a 3rd party software, they use details collected from Windows to detect the monitor connection type and it works perfectly on all computers and docking stations.  However, what we have noticed is that on the Ultra Dock no matter what monitor connection type (VGA, DVI, HDMI, or DP) is used, the Ultra Dock always shows that they are connected via DP. My questions are:Is this a known issue with Ultra Dock's?Is there a way to have the Ultra Dock show the true monitor connection type? If so how can this be done?

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RELEVANCY SCORE 60.4

I have a few thousand Ultra Dock scattered across NA. We are in the process of replacing all laptops attached to existing docking stations. Before we can send someone to replace the laptops,we need to know exactly how the monitors are connected to each existing computers/docking stations. The monitor connections maybe VGA, DVI, HDMI or DP, I need to determine how each monitor is connected to the computer/docking station. This is so that I can ensure that the correct cables and monitors are sent to each location. We are using a 3rd party software to determine how monitors are connected to computers/docking stations. They use details collected from Windows to detect the monitor connection type and it works perfectly on all computers and docking stations. However, what we have noticed is that on the Ultra Dock no matter what monitor connection type (VGA, DVI, HDMI, or DP) is used, the Ultra dock always shows that they are connected via DisplayPort (DP). My questions are:Is this a known issue with Ultra docks?Is there a way to have the Ultra dock show the true monitor connection type? If so how can this be done?

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RELEVANCY SCORE 59.6

I received my X380 Yoga with the i7-8550u a couple week back and the first thing I noticed was the fan running almost constantly. I checked task manager and noticed that even though the CPU usage is remaining low, the clock speed is running at around 3.80 GHz.  My power profile is set to balanced with the minimum processor state set to 5%. If I change the maximum processor state to 99% then the clock speeds drop to below the base speed of 1.99 GHz and the fan quites down.  The problem is the CPU will never go above 1.99 GHz when set like this, so performance is noticeably reduced. I've played around in the bios and the only thing that seems to drop the idle clock speed is to turn off Intel SpeedStep which again stops the CPU from going above 1.99 GHz. From my experience with my past computers the CPU should clock down when the load is low. Is this normal behaviour for this computer and processor? I am I missing a setting, or maybe a program or process is demanding full clock speed from the processor? Any help or comments would be appreciated. Thanks

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RELEVANCY SCORE 59.6

Is there any way to connect the T480' Ultra Dock with my T470?

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RELEVANCY SCORE 59.6

I have a Thinkpad 540W. Itīs docked to a thinkpad ultra dock 135W.If I have to monitors connected via display port to my ultra dock, can the ultra dock handle 2560x1440 resolution on both screens? cheers

A:2560x1440 resolution - ultra dock

I have the same problem, did you already get a solution? Just trying to find a solution like a crazy all day long

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