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Windows Update error Code 80073712

Q: Windows Update error Code 80073712

Hi Guys,

I've recently been having this update error code which i cant find out how to fix.
i have already run the sfc /scannow that has said nothing that has been disturbed, and also installed system update readiness tool for x64 "Windows6.1-KB947821-v34-x64.msu" was the file not sure if there are other versions, but after doing those it hasnt helped so i thought someone would know how to fix this.

i have attached my logs if they are required.

thanks in advance

RELEVANCY SCORE 200
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A: Windows Update error Code 80073712

You have these problems showing in the CheckSUR scan...

Code:
Summary:
Seconds executed: 340
Found 127 errors
CSI Manifest Failed Catalog Check Total count: 1
CSI Payload File Missing Total count: 116
CBS MUM Corrupt Total count: 10

Unavailable repair files:
winsxs\manifests\x86_microsoft-windows-ie-ieproxy_31bf3856ad364e35_11.2.9600.17914_none_1630a909a76a65d6.manifest
servicing\packages\Package_104_for_KB3067505~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_105_for_KB3067505~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_106_for_KB3067505~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_107_for_KB3067505~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_108_for_KB3067505~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_51_for_KB3067505~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_52_for_KB3067505~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_54_for_KB3067505~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_79_for_KB3067505~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_for_KB3072630_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_104_for_KB3067505~31bf3856ad364e35~amd64~~6.1.1.3.cat
servicing\packages\Package_105_for_KB3067505~31bf3856ad364e35~amd64~~6.1.1.3.cat
servicing\packages\Package_106_for_KB3067505~31bf3856ad364e35~amd64~~6.1.1.3.cat
servicing\packages\Package_107_for_KB3067505~31bf3856ad364e35~amd64~~6.1.1.3.cat
servicing\packages\Package_108_for_KB3067505~31bf3856ad364e35~amd64~~6.1.1.3.cat
servicing\packages\Package_51_for_KB3067505~31bf3856ad364e35~amd64~~6.1.1.3.cat
servicing\packages\Package_52_for_KB3067505~31bf3856ad364e35~amd64~~6.1.1.3.cat
servicing\packages\Package_54_for_KB3067505~31bf3856ad364e35~amd64~~6.1.1.3.cat
servicing\packages\Package_79_for_KB3067505~31bf3856ad364e35~amd64~~6.1.1.3.cat
servicing\packages\Package_for_KB3072630_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
I'll post a fix protocol later.

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RELEVANCY SCORE 94

I have corrupted files in my Winsxs/Manifests folder causing Windows update error. The log attached below contains info of the corrupted files. I need help in finding these proper files and how to replace them.

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RELEVANCY SCORE 94

http://www.bleepingcomputer.com/forums/t/536436/windows-7-update-error-80073712/page-2
 
I have discovered that my Windows Update is refusing to search comes up with red x. I turned off System restore after Anti virus program detected win32 trojan virus. Programs of HP stopped working. Windows updates refuses to search. SFC scanner resource refuses to perform in both normal/safe modes.
 
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16866
Run by Namastang at 3:14:34 on 2014-06-03
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3003.1485 [GMT -7:00]
.
AV: Avira Desktop *Enabled/Updated* {4D041356-F94D-285F-8768-AAE50FA36859}
SP: Avira Desktop *Enabled/Updated* {F665F2B2-DF77-27D1-BDD8-9197742422E4}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
... Read more

A:Windows 7 Update error code 80073712

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RELEVANCY SCORE 94

Hello,

I honestly don't know how long Windows Update has been like this on my system, I only noticed just the other day when trying to install Visual Studio Community 2015.

The error code for the update is: 80073712



The behavior of Windows Update is the same every time I open it after leaving it alone for a while:

1. I open Windows Update. It tells me there are some updates I should install (10 important, 2 optional).

2. I click Install updates. It takes about 30 seconds, then I see "The updates were successfully installed" with a green check and everything. Cool.

3. I close it then re-open Windows Update. Now says "Check for updates for your computer" with a red X. Not as cool.

4. I click Check for updates. About 10-20 seconds later it says "Windows could not search for new updates" and shows the error code 80073712.

5. I close the window and can repeat from step 1 indefinitely.



- I downloaded and installed the System Update Readiness Tool already.

- Running sfc /scannow in elevated command prompt simply shows Windows Resource Protection could not perform the requested operation. Nothing in the CBS log. Zip file of CBS folder (C:\Windows\logs\CBS) attached below.

CBS.zip

-It may help to know I have Service Pack 1 of Windows 7.



Help would be much appreciated. I would like to install several programs that seem to require a more updated version of Windows. Let me know if you need anything else from... Read more

A:Windows Update Error Code 80073712

Hi Xombifier,
Have you used a clean up utility, or registry cleaner.
Can you also
Check Windows update i would like to to know when you last successfully updated.?
and if you have a restore point prior to that date.
Roy

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RELEVANCY SCORE 94

Hi,
I have the error code 80073712 when trying to apply only updates KB3020369 and KB3020370.
I tried first the sfc /scannow command as admin but I forgot what it did so I retried running it afterwards and it told me to restart the laptop to fix something so that's what I did but the error remained there.
Then I retried running the command again and it found nothing.

So I searched the forums and microsoft websites and I downloaded the System Update Readiness Tool and it prompted me to install the Hotfix for Windows (KB947821) but it hanged at "Installing Hotfix for Windows (KB947821) (update 1 of 1)... " so I waited for half an hour then closed it. I retried doing it again, and it installed successfully, I restarted my laptop but the windows error was still there. I retried running the tool and it showed me the same thing that it want to apply the KB947821 hotfix so it did but then the windows update error was still unresolved.

I didn't attach the CBS log files because they're huge and one of them is really huge and it gets bigger with time and it gives me an error while copying it but I attached a screenshot of the folder.
Any help would be appreciated.
Thanks.

A:Windows Update Error Code 80073712

Pleasefollow the WindowsUpdate Posting Instructions and postthe requested data

If thefile is too large (8MB compressed), remove the older CBSPersist cab files untilthe final file is below the limit - you can always post them separately afterzipping them. (the forum doesn't allow the upload of bare CAB files, for anumber of reasons)

Pleasealso post the C:\Windows\windowsudpate.log file

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RELEVANCY SCORE 94

Hi,

I am not able to check for updates.

When I attempted to run SFC, I got a message "Windows Resource Protection could not perform
the requested operation".

Please help!

Attachment 364331

A:Windows update error code 80073712

This is likely te source of your problem...

Code:
Checking Packages
(f) CSI Unable to Query Store Version 0x00000002
... from the CheckSUR.log file.

Your CBS data is very old- the latest date in the log file is 18 May!!


Open Event Viewer

click on theWindows logs entry in the left pane to expand it.

Now click on theApplication entry - wait while it loads.

Click on 'File'in the menu bar and select Save...

Save the file asAppevt.evtx

Repeat for theSystem log

then zip both,and upload them.

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RELEVANCY SCORE 94

Hi,

I've had this update issue going on for few weeks: Code 80073712.
Log files are attached.
Thank you.

Kind regards,

A:Windows update error code 80073712

Here's the errors from the CheckSUR...

Code:
Unavailable repair files:
servicing\packages\Package_1_for_KB2978120~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_1_for_KB2978120~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_2_for_KB2978120~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_2_for_KB2978120~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_4_for_KB2978120~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_4_for_KB2978120~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2978120_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2978120_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2978120~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2978120~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_1_for_KB2978120~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_1_for_KB2978120~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_2_for_KB2978120~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_2_for_KB2978120~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_4_for_KB2978120~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_4_for_KB2978120~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB2978120_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB2978120_SP1~31bf3856ad364e35... Read more

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RELEVANCY SCORE 94

When I try to seek for updates in Windows Update, I get the error code 80073712. I have tried many solutions, like the System Update Readiness Tool from the microsoft website, but nothing helped.

A:Windows Update error code 80073712

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file

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RELEVANCY SCORE 94

Hello to all. This is my first thread here in SevenForums. I have three updates that aren't installing. All of them report to as error code 80073712

PS don't suggest anything like repair install or a reinstall of Windows. This PC doesn't belong to me.

System Restore is turned off and no restore points are available for storage reasons.

Thanks to all who will help!

Attached: CBS.log and the photo of the three updates.

A:Windows Update Error Code 80073712

We need full data...

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Read other 9 answers
RELEVANCY SCORE 93.2

Hi Forum,
I tried to install last updates but failed... The code error is 80073712.
I ran different protocols and you'll find the following files with this link : Microsoft servicesCheckSur.log
WindowsUpdate.log
CBS.log
Components
You'll find below, the failed udpates list
Thanks in advance for your help

A:Windows Update fails : 80073712 code error

Please complete this tutorial so our expert can have a look at the logs.

Windows Update Posting Instructions

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RELEVANCY SCORE 93.2

Windows Update Failure - Error Code 80073712 . tried everything under the sky. forusm say abotu deleting the pending.xml file , but there is no such file under winsxs folder (windows\winsxs) . The os is VIsta X64 and if we go into windows update screen we see that all teh updates have failed to install. When we try to download the Windows Update Manager for vista x64 while copyign files it gives the same error code. We have even tried running sfc /scannow , it takes some time , completes the verification (100 %) and says that it found corrupt files but failed to reolve the issue. Please suggest..

Just to update we have also tried the following fix :

regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wuaueng1.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wups2.dll
regsvr32 wuweb.dll

still no joy...
Sorry to keep on updating the post .... we have norton internet security on the system. we have not tried disabling the firewall before attempting to register the above files. however , we received no error messages while registering the files. we got confirmation after every file registration that the dll file has been registered successfully

A:Windows Update Failure - Error Code 80073712

I think there is no more step left in the course book .. hence no replies... no worries , i am making our friend run a factory image restore on the hard drive. Windows Mail as always gave me some hiccups while exporting the messages as it came up with an error which said that the external HDD where i was saving the file , was running out of space (Genius!!! , the external HDD has 195 GB of free space and the file we were copying is 296 MB ) or the messages are corrupt. I then had to turn off the UAC, copy the actual Windows Mail folder at a differet location on the HDD and change the file attributes and finally it got copied on the external drive manually(Microsoft should have had reasons to release Widnwos 7).... neways i thank all the viewers for passing by the post and pray to God that i resolve the issue as early as possible.

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RELEVANCY SCORE 93.2

Windows Update doesn't work on my Windows 7 Pro x64. Error code is: 80073712
sfc /scannow gives me no errors.
You can download my CBS.zip from Dropbox: https://www.dropbox.com/s/yxfqxf0caf5yj2k/CBS.zip?dl=0

Can someone please help?

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RELEVANCY SCORE 93.2

Hello,
I have been having some trouble with Windows update recently. My CheckSUR.log file says I'm missing 146 CSI Payload Files

I've attached both CBS and CheckSUR log files. Thanks for any help offered!

A:Windows update failure - error code 80073712

Here's the summary from your CheckSUR.log file...

Code:
Summary:
Seconds executed: 889
Found 146 errors
CSI Payload File Missing Total count: 146
This tome indicates that something serious interfered at the crucial time of an update install where the files were being relocated after a reboot - especially as SFC appears to find nothing amiss.

I'll post a fix protocol for the above errors later - but I wouldn't hold out too much hope of its being effective.

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RELEVANCY SCORE 93.2

So I have been attempting to run some windows updates on one our machines and can't seem to get past these error codes 80073712 and 8007371B. I ran the SURT and sfc however there was no change. I have attached the CBS log in 2 folders. Any help would be greatly appreciated.

A:Windows update error code 80073712 & 8007371B

There's the root of your problem (from the CheckSUR results)...

Code:
Checking Component Store
(f) CSI Missing Identity 0x00000000 appid lsi_scsi.in..anguagepack_31bf3856ad364e35_6.1.7600.16385_ff7e8c79d444d5f4
(f) CSI Missing Identity 0x00000000 appid usbport.inf_31bf3856ad364e35_6.1.7601.21692_bffae6357b300705
(f) CSI Missing Identity 0x00000000 appid wpdmtphw.inf_31bf3856ad364e35_6.1.7600.16385_f814e09b90be8a47
(f) CSI Missing Identity 0x00000000 appid usb.inf_31bf3856ad364e35_6.1.7600.20934_cb8d72b488bbd561
(f) CSI Missing Identity 0x00000000 appid prnlx00b.in..anguagepack_31bf3856ad364e35_6.1.7600.16385_7aa3b2dde9cbce41
(f) CSI Missing Identity 0x00000000 appid volume.inf-languagepack_31bf3856ad364e35_6.1.7600.16385_48794d465d46e7d3
(f) CSI Missing Identity 0x00000000 appid djsvs.inf-languagepack_31bf3856ad364e35_6.1.7600.16385_61fd692896fb3b5b
(f) CSI Missing Identity 0x00000000 appid bthspp.inf-languagepack_31bf3856ad364e35_6.1.7600.16385_4a7efe6408b9d2aa
(f) CSI Missing Identity 0x00000000 appid ksfilter.in..anguagepack_31bf3856ad364e35_6.1.7600.16385_078e6ebb3500fa3f
(f) CSI Missing Identity 0x00000000 appid microsoft-w..anguagepack_31bf3856ad364e35_6.1.7600.16385_796cc8ac6a6c4df2
(f) CSI Missing Identity 0x00000000 appid microsoft-w..anguagepack_31bf3856ad364e35_6.1.7600.16385_c04f444bc30c3f1d
(f) CSI Missing Identity 0x00000000 appid prnep004.in..anguagepack_31bf3856ad364e35_6.1.7600.16385_bd18186023b4eac8
(f) CSI Missing Identity 0x00000000 appid ... Read more

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RELEVANCY SCORE 93.2

Hi,

Like a few others I've seen on here having this problem I thought I would ask for some help!

Code 80073712. (KB2943357)

This update has been trying to install since August 2014 and I've tried many different methods and fixes but to no avail.
I've tried the SURT and SFC Scan as advised by other threads.

Below is a link to my CBS

Any help would be top notch.

Many thanks

Glen

A:Windows Update Error, Code 80073712. (KB2943357)

Here's the output of errors from the CheckSUR log...

Code:
Unavailable repair files:
winsxs\manifests\msil_system.runtime.serialization.resources_b77a5c561934e089_6.1.7601.22733_en-us_787b5545d9776103.manifest
winsxs\manifests\msil_smdiagnostics.resources_b77a5c561934e089_6.1.7601.18523_en-us_496526973f1e68f2.manifest
winsxs\manifests\amd64_microsoft-windows-wcfcorecomp.resources_31bf3856ad364e35_6.1.7601.22733_en-us_ff634b2369479517.manifest
winsxs\manifests\msil_system.runtime.serialization_b77a5c561934e089_6.1.7601.22733_none_bff6ca10b626f70a.manifest
winsxs\manifests\msil_system.identitymodel_b77a5c561934e089_6.1.7601.18523_none_f1b7e3b500b0dd75.manifest
winsxs\manifests\amd64_infocard.resources_b77a5c561934e089_6.1.7601.18523_en-us_1c3528fb3f63ae97.manifest
winsxs\manifests\amd64_microsoft-windows-wpfcorecomp.resources_31bf3856ad364e35_6.1.7601.18523_en-us_102e1681a6f8daa0.manifest
winsxs\manifests\msil_system.servicemodel.washosting_b77a5c561934e089_6.1.7601.22733_none_7b9fe117b7a77077.manifest
winsxs\manifests\msil_smsvchost.resources_b03f5f7f11d50a3a_6.1.7601.22733_en-us_b2b27b25e379631c.manifest
winsxs\manifests\msil_system.servicemodel_b77a5c561934e089_6.1.7601.22733_none_627b1e3960ee4846.manifest
winsxs\manifests\msil_smsvchost.resources_b03f5f7f11d50a3a_6.1.7601.18523_en-us_c97f21bfc9d2e96e.manifest
winsxs\manifests\msil_system.servicemodel.resources_b77a5c561934e089_6.1.7601.22733_en-us_0f4b4b63d0545797.manifest
winsxs\manifests\msil_microsoft.t... Read more

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RELEVANCY SCORE 93.2

My machine hasn't been able to update for a few weeks. Windows Update opens, but attempting to download "Security Update for Windows 7 for x64-based Systems (KB2585542)" fails with error code 80073712. There was a second update of the same sort that was also not working before; I eventually managed to get that update to complete by running Fixit in aggressive mode. Nothing I've done has helped with the remaining failure, though.

Let me know what other information I should provide. Thanks in advance.

A:Windows Update fails: error code 80073712

> It would greatly assist us if you would provide your System Specs please...
See snip below.
Attachment 196992
> Peruse the link below...

You receive error code "0x80073712" or the "Windows Features" dialog box is empty when you try to install updates or components in Windows 7 or in Windows Vista

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RELEVANCY SCORE 93.2

I have already tried the following fixes:

sfc /scannow
Ran fine and found no errors.

System Update Readiness Tool
Installation failed.

The following updates are not installing:

Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64 based systems (KB2729452)

Security update for Windows 7 for x64 based Systems (KB2727528)

Update for Windows 7 for x64 based Systems (KB2750841)

I cannot do a system restore because this update error has been in place for a long time and i haven't noticed it. I also do not have a Windows 7 installation disc. my laptop did not come with one. Attached is my CBS log folder. Any help is appreciated!

A:Fixing Windows Update error code 80073712

You have a number of problems.

The essential problem is a corrupt SXS store....

Code:
Line 1123: 2013-04-03 22:53:06, Error CSI 0000000d (F) Unable to load manifest for component [ml:280{140},l:170{85}]"amd64_microsoft-windows-synceng_31bf3856ad364e35_6.1.7601.22119_none_1b1ccd926d92291f"[gle=0x80004005]
Line 1124: 2013-04-03 22:53:06, Error CSI [email protected]/4/4:02:53:06.932 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(2714): Store corruption detected in function ComponentStore::CRawStoreLayout::FetchManifestContent expression: 0
Line 1126: 2013-04-03 22:53:07, Error CSI 0000000f (F) HRESULT_FROM_WIN32(14098) #576# from Windows::ServicingAPI::CCSITransactionAnalysis_ICSIInventory::GetDeploymentInformation(flags = 0, class = ICSIINVENTORY_GET_DEPLOYMENT_INFORMATION_CLASS_CLOSURE (1), information = {dwFlags=00000000})
Line 1138: 2013-04-03 22:53:07, Error CBS Failed to process single phase execution. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
Line 1276: 2013-04-03 22:53:37, Error CSI 00000014 (F) Unable to load manifest for component [ml:280{140},l:144{72}]"amd64_netfx-system_b03f5f7f11d50a3a_6.1.7601.17952_none_bf33cb67fdcbe468"[gle=0x80004005]
Line 1277: 2013-04-03 22:53:37, Error CSI [email protected]/4/4:02:53:37.296 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(2714): Store corruption dete... Read more

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RELEVANCY SCORE 93.2

Hi,

I trying to install updates into Windows 7 N Professional x64 and it failing on .NET Security update KB2973112.
I tried lot of things that Google offers, but nothing works.

Sfc /scannow reports no errors.
http://or.hu.cz/w7updateerr/CBS.zip
Since logs are quite big (32MB), I uploaded them on another place.

Thank you for your suggestions.

A:Windows 7: Update KB2973112 Error Code 80073712

You might have to delete the windows update catalog files and then run windows update again to reinstall the files for windows update. Doing this may help to resolve the issue. If not post back and we can take it from there.

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RELEVANCY SCORE 93.2

Hello.

I've never posted before; I hope you can help me. But I'm not an advanced user therefore I might need some patient assistance, if possible.

Windows update is not succeeding. Getting error code 80073712 when trying to install the following updates:
KB3060716
KB3071756
KB3083992

However my Microsoft Security Essentials updates still install successfully from the Windows Update panel.

sfc /scannow for many months has been giving the following error: "Windows Resource Protection found corrupt files but was unable to fix some of them."

Some background information:
1. Sony Vaio laptop (2009)
2. Original operating system was Vista, but after purchase I upgraded to Win 7 Home Professional by using Sony's upgrade disk (2010)
3. Now running Win 7 Home Professional SP 1
4. Three years ago I replaced original HDD with a Crucial M4 SSD (128GB)
5. System Restore has not worked since SSD was installed, so I don't depend on it. Therefore every month or so I clone SSD in case of a major failure.
6. I rely on the computer for my photography and for more than 10 years' worth of Quicken data and for syncing iPhone and iPad with iTunes software
7. I have already hidden some of the Windows Updates that are notorious for causing false SFC errors (e.g., KB3035583 and KB3068708.

Attachment: Windows error code screenshot. But CBS zip file is too large (44MB for folder or 10MB for single text file).

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RELEVANCY SCORE 93.2

Hi,

I have an update error code 80073712 with my windows 7 professional 32 bit system for few months. I tried sfc /scannow and also system update readiness tool to resolve the issue with no success. Also "windows feature turn on/off" is empty. Kindly help me to solve this problem.

Thanks, Best regards
AnupamAttachment 343203

A:Windows 7 Professional 32 bit update error code 80073712

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

We need the CBS.log file and the CheckSUR.log file particularly

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RELEVANCY SCORE 93.2

As the title says I have problem installing/updating this.
I've googled this problem and did the hotfix or windows readiness but still no problems were found or were to be fixed

I also did the SFC scan yet still no good.

I've included a screenshot of the error on the attachments and so with my CBS folder

There's really not much to say but that I have no clue what has happened with this update failure since all other updates have been successful. I also even tried the command on stopping the windows service and restarting it yet still no luck. This is my first time to post and actually I was going over the other threads with the same problem but then I found the posting instructions. So please please please help!

Oh yeah, the main reason is that, I want the free upgrade update on windows 10

Thank you!
Wy.

A:Windows Update Error Code 80073712 (kb976932) SP 1

I don't know if bumping is allowed but, bump pls

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RELEVANCY SCORE 92

Hi all,

I am having a problem installing the above update. It will download to 11% and then instantly fails, never getting to the Installation phase. I have no problems downloading or installing any other updates.

I have run the System Readiness Tool

sfc/scannow reports some corrupted system files that it cannot fix

I've restarted several times with no change

I have not been able to attach the CBS log as when I try to upload it I get an error.

A:Cannot install Windows Update KB2972211 - Error Code 80073712

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

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RELEVANCY SCORE 92

Hey folks,

I have a laptop computer that is built by Sony and the model is a VAIO VGN-NW225F laptop computer running Windows 7 Home Premium edition SP1.

When I attempted to check for updates in this machine, it gives me an error saying that it "could not check for updates automatically". In addition, it gives me an error code of 80073712.

I've checked that computer for spyware/malware - but there was none. I also defragged the hard drive, but the problem persisted.

I've tried to do the SFC scan, but when I attempt to do that scan (and this was ran under administrator), the error message pops up saying that "Windows Resource Protection could not perform the requested operation".

Although I didn't run the SFC scan under "safe mode" (yet), I wanted to know how can I fix this problem from re-occurring?

A:Windows Update encountered an unknown error - code 80073712

Hi, have you tried running the update readiness tool Windows Update error 80073712 - Windows Help

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RELEVANCY SCORE 92

Is there any advise to solve this problem?
Thanks in advance!

Regards, Gert

A:Windows Update KB2972211 fails, Error Code 80073712

You have some major problems - but they all appear to be from a single update...

Code:
Seconds executed: 2314
Found 438 errors
CSI Manifest All Zeros Total count: 420
CBS MUM Corrupt Total count: 9
CBS Catalog Corrupt Total count: 9
I'll see if I can workout a fix protocol for you - back soon.

Read other 9 answers
RELEVANCY SCORE 86

Hi,

I've had this update error going on for a few months. Eventually I ended up hiding the update, but whenever new updates are available it re-includes itself. When that happens, it ends up making the new updates fail and I have to delete my catroot directory in order for the updates to work.

For this one update pest, I've tried doing all of the options to fix it that I've found through Google. I can't remember all of them at the moment, but mostly involved using the HotFix software and the MS Check tools.

Here's the error:
Code 80073712

For...

Code:
Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB2925418)

Download size: 34.7 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

More information:
http://support.microsoft.com/kb/2925418

Help and Support:
http://support.microsoft.com
I've tried rolling back IE11 to IE10 in order to re-download IE11, but that gives an error too.

Any suggestions on how I can fix this? Let me know what other information is needed.

Win7 Home Premium 64-Bit

A:Update Error Code 80073712

Please follow the Windows Update Posting Instructions and post the requested data

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RELEVANCY SCORE 86

Hello!

Sorry if its inappropriate for the forum but it seems that it should be. I'm experiencing the problem with Windows Server 2008 R2. The error code for update is 80073712 and my checkSUR logs are attached.

It seems that the problem is exactly the case described at the end of the following thread
Error 0x800b0100 when installing KB2727528 and/or KB2761217

I guess a package for IE10 hyphenation and spelling is required. Where can I find it?

A:Update error code 80073712

false positives! [SOLVED] Windows update fails to install KB2809289 with error 80073712 - Page 2 - Sysnative Forums

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RELEVANCY SCORE 86

I have a Dell laptop running Win 7 Pro SP1 with MS updates current thru 5/31/2013. When I run Update I get an Error Code 80073712. Checking on this code, it seems to be related to a corrupt Registry (most likely in my case), so a Repair Install seems to be indicated.

Everything else is working fine, and I'm reluctant to go thru the hassle. Is there a workaround for MS Update, i.e., a way to download and install the updates manually?

Thanks -

A:Update Error Code 80073712

Hello Ausearch, and welcome to Seven Forums.

For that error number, see if this below may be able to help.

Error Code 0x80073712 occurs in Windows Update or Microsoft Update

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RELEVANCY SCORE 86

hello guys..it's my first post..
i tried to update my vista to sp1 from windows update, and after 13% came that error message (code 80073712)
i tried to install from stand alone too, it still didnt work,,error code 800....
i already disable my antivir, didnt make any changes
i read the artikel from "http://support.microsoft.com/kb/947366" , but still didnt get it..
anyone,,please help
tengkiu...

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RELEVANCY SCORE 86

Hey guys I am trying to download/update the 'windows 7 service pack 1 for X64 -based Systems (KB976932) and I can't download it.

What do i do?

Thanks

A:Update error code 80073712

Suggest that you read about it at Windows Update error 80073712, if you haven't done it already.

Good luck.

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RELEVANCY SCORE 86

Just like described at Update Error Code 80073712, I'm getting 80073712 error when installing 2 updates: KB3038314 and KB3045999. I have Win7 Home Premium 64-Bit

Please help.

A:Update Error Code 80073712

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file

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RELEVANCY SCORE 86

I'm having no luck installing KB2977629 (Cumulative Security Update IE11). I repeatedly get the error 8007371B.

SURT installs with no errors. SFC /SCANNOW runs with no errors. I am uploading the requested screenshots and ZIP file.

Any help would be appreciated.

Thank you!!!!

PS- well, I WAS uploading. My screencaptures upload great, but my CBS.zip fails with "Server error 500".
My zip file is 9.6mb-- over the 8mb limit. What can I delete from the directory to get under the 8mb limit?


Attachment 333111
Attachment 333112

A:Update Error Code 80073712-Cumulative Security Update IE11, Win 7(64)

I've found a way to get the CBS zip uploaded. I divided it into 4 parts. All of the CBS folder's files are included. Sorry I didn't see this earlier.


Attachment 333122
Attachment 333123
Attachment 333124
Attachment 333121

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RELEVANCY SCORE 85.2

Hi,
I can't install 11 updates on my computer because those errors keep coming up.
I have tried the SURT but nothing changed. Here is my CBS files. Attachment 358769
Please Help.

Thank you

A:Update Error Code 800B0100 and 80073712

CheckSUR shows the following problems...

Code:
Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7601.18656_none_734407e72050545e.manifest
winsxs\manifests\amd64_baed8f0fe70fcf255e254fc2bf945f37_b03f5f7f11d50a3a_6.1.7601.22733_none_e997efde7d1d0bf5.manifest
winsxs\manifests\wow64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7601.18656_none_7d98b23954b11659.manifest
winsxs\manifests\x86_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.18656_pt-pt_87d16de84c4ac560.manifest
winsxs\manifests\wow64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7601.22863_none_7e1480206dd98336.manifest
winsxs\manifests\amd64_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.18656_pt-pt_e3f0096c04a83696.manifest
winsxs\manifests\amd64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7601.22863_none_73bfd5ce3978c13b.manifest
winsxs\manifests\x86_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.22863_pt-pt_884d3bcf6573323d.manifest
winsxs\manifests\amd64_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.22863_pt-pt_e46bd7531dd0a373.manifest
servicing\packages\Package_109_for_KB2992611~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_109_for_KB2992611~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_109_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
servicing\packages\Package_109_... Read more

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RELEVANCY SCORE 84.4

I've haven't been able to install this update 'Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2943357)'
It keeps coming up with an error code 80073712.

I am also getting an error 8004100E when trying to upgrade to Windows 10

Using the SUR tool I got the following log:

A:Security Update Failed Error code 80073712

You have rather a lot of errors there!

Code:
Summary:
Seconds executed: 124
Found 96 errors
CSI Manifest All Zeros Total count: 72
CBS MUM Corrupt Total count: 14
CBS Catalog Corrupt Total count: 10

Unavailable repair files:
winsxs\manifests\amd64_microsoft.transactions.bridge.dtc_b03f5f7f11d50a3a_6.1.7601.22733_none_65085bdd54b4a629.manifest
winsxs\manifests\amd64_wcf-m_sm_ins_rc_dll_31bf3856ad364e35_6.1.7601.22733_none_2795328d79930284.manifest
winsxs\manifests\amd64_wcf-system.runtime.serialization.ref_b03f5f7f11d50a3a_6.1.7601.22733_none_424d323c8e896dad.manifest
winsxs\manifests\amd64_wcf-icardres_dll_vista_31bf3856ad364e35_6.1.7601.18523_none_6f276a738180cba8.manifest
winsxs\manifests\amd64_wcf-system.servicemodel.ref_b03f5f7f11d50a3a_6.1.7601.22733_none_5ebf2b63339ef82d.manifest
winsxs\manifests\amd64_wcf-smdiagnostics_b03f5f7f11d50a3a_6.1.7601.18523_none_f5ee0756c06c09cd.manifest
winsxs\manifests\msil_system.runtime.serialization.resources_b77a5c561934e089_6.1.7601.22733_en-us_787b5545d9776103.manifest
winsxs\manifests\msil_smdiagnostics.resources_b77a5c561934e089_6.1.7601.18523_en-us_496526973f1e68f2.manifest
winsxs\manifests\amd64_wcf-m_sm_ins_rc_dll_31bf3856ad364e35_6.1.7601.18523_none_271663c8606d49a2.manifest
winsxs\manifests\amd64_microsoft-windows-wcfcorecomp.resources_31bf3856ad364e35_6.1.7601.22733_en-us_ff634b2369479517.manifest
winsxs\manifests\amd64_wcf-infocard_api_dll_31bf3856ad364e35_6.1.7601.18523_none_02011939c648dcfe.manifest
... Read more

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RELEVANCY SCORE 84.4

Hi,

for around about one month, I have some problems using the Windows Update. I always get the error massages 800B0100, 80073712 and sometimes one or two more - fortunately (or unfortunately) not this time.

I already did the steps from the windows update posting instruction threat. The SURT I already used before without success, the SFC Scan showed "Windows Resource Protection did not find any integrity violations".

I hope I did everything correctly, but I'm not sure about that because my CBS.log is almost 50MB. So I couldn't attach the file but set a dropbox link for it. Hope it's ok:

https://www.dropbox.com/s/2upikylljl83z9o/CBS.zip?dl=0

Thanks a lot for the help.

A:Window 7 Update Error - Code 800B0100 and 80073712

CheckSUR shows the following problems

Code:
Summary:
Seconds executed: 886
Found 74 errors
CSI Manifest All Zeros Total count: 26
CBS MUM Corrupt Total count: 24
CBS Catalog Corrupt Total count: 24
Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_6.1.7601.22807_de-de_0fd22e029ab0c916.manifest
winsxs\manifests\amd64_microsoft-windows-lsa.resources_31bf3856ad364e35_6.1.7601.22807_de-de_3c745e60d76fb970.manifest
winsxs\manifests\amd64_microsoft-windows-c..ityclient.resources_31bf3856ad364e35_6.1.7601.22807_de-de_1a8be0f9e0a91b7c.manifest
winsxs\manifests\x86_microsoft-windows-ncrypt-dll_31bf3856ad364e35_6.1.7601.22807_none_607d1a1668f10b7b.manifest
winsxs\manifests\amd64_microsoft-windows-r..s-regkeys-component_31bf3856ad364e35_6.1.7601.18540_none_8d8fa85f1e8abeea.manifest
winsxs\manifests\x86_microsoft-windows-t..nalservices-runtime_31bf3856ad364e35_6.1.7601.22750_none_df41a0614384c000.manifest
winsxs\manifests\x86_microsoft-windows-t..nalservices-runtime_31bf3856ad364e35_6.1.7601.18540_none_dec2d19c2a5f071e.manifest
winsxs\manifests\amd64_microsoft-windows-security-credssp_31bf3856ad364e35_6.1.7601.18540_none_21b9af2ab84b972a.manifest
winsxs\manifests\x86_microsoft-windows-security-credssp_31bf3856ad364e35_6.1.7601.18540_none_c59b13a6ffee25f4.manifest
winsxs\manifests\x86_microsoft-windows-t..cesclient.resources_31bf3856ad364e35_6.1.7601.18540_de-de_cd8fc0f5dd9e738d.manifest
winsxs\manifests\x86_m... Read more

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RELEVANCY SCORE 84.4

I have been getting help from Arc over on the BSOD section of this forum site for a few weeks now. I figured I'd start a thread here about the update troubles I've been experiencing over the past few days as well. There is one update that won't apply no matter what I try. I've run the amalgamated .bat tool posted on this forum and that didn't solve my issue. I will let my logs and screenshots speak for themselves from here, though.

Thanks in advance for any help!

As stated in the title, error code is 80073712. Also, I can't seem to get my CBS logs to upload. I keep getting an internal server error about the resource not being available. The screenshot attached perfectly fine. I will try to either edit this post to add them or add them as a comment.

Attachment 298869

A:Security update failed, error code 80073712

Still can't get the CBS.zip to upload. I will attach a screenshot of the error page. I'll try it again later.

Attachment 298870

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RELEVANCY SCORE 84.4

Hello,

Auto Windows updates had stopped working. Found and ran the System Update Readiness Tool and it successfully made several updates but failed to update 3033929. Attempted second time with same result. Ran the sfc /scannow and produced the CBS.log file. I zipped it up but the compressed file is still 48MB so I didn't attach it. Realized reading other posts that I could use .rar also, so now have attached the CBS.rar

Thank you.

A:Update 3033929 not installing, error code 80073712

You have bitflips in the registry


I need to have alook at your COMPONENTS registry hive

Please copy theC:\Windows\System32\config\COMPONENTS file (no extension) to your desktop andthen compress it - upload the compressed file to your favoured fileshare site(preferably Dropbox or OneDrive) and post a link.
You may need to think about checking your hardware - specifically the RAM and the HD - for problems, as this sort of error is usually caused by failing RAM of HD controller.

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RELEVANCY SCORE 84.4

I got notification 1/9 that 14 updates are available for Windows 7 Pro, 64-bit.
All installed but 1. Update KB2773072 generates error code 80073712. I have re-tired multiple times each after a system reboot. The update is RECOMMENDED not critical. I can probably go without it. It appears it is related to gaming applications. I don't game. Any suggestions about getting the update installed?

A:Error code 80073712 when installing update KB2773072

Hello and welcome sliverfox mate try this

SFC /SCANNOW Command - System File Checker

This will show up any violations in the system.

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RELEVANCY SCORE 84.4

I tried to install Windows Vista Update Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update (KB951847) x86 for several times. But everytime I try, I got an error code 80073712.
My system is Windows Vista Business 32bit.
Can anyone give a suggestion? Thanks.

A:Vista update KB951847 error code 80073712

Hi,

Run everything in Flavius' general Windows Update Problem post:

"Try these things:

1.Reset WU components in aggressive mode How do I reset Windows Update components?
2.Reset WU libraries Repair & Fix Windows Updates with Fix WU Utility | The Windows Club
3.Reinstall WU Agent How to obtain the latest version of the Windows Update Agent to help manage updates on a computer
4.Try install updates from Microsoft Download Center (not from Windows Update)

If above things don't help then follow below:

1.Run cmd.exe with admin rights (right click on cmd.exe as admin) and type:

"sfc /scannow"

2.Run Readiness Tool Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2

Next, pack all files from "C:\Windows\Logs\CBS" folder and attach to your next post, if files are too big to attach here, upload them on RapidShare: 1-CLICK Web hosting - Easy Filehosting"

Richard

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RELEVANCY SCORE 84.4

Hi,
I am getting a 'Windows Update encountered an unknown error" with the error code 80073712 when trying to install KB3014406. It is the only update which is failing to install.

Unfortunately, the CBS.zip file is 32,8MB. Since you require the whole folder, I have uploaded it to my Dropbox at the following link:
https://www.dropbox.com/s/9xzja4jsqximzzk/CBS.zip?dl=1

C:\Windows\windowsupdate.log file is attached below.

A:KB3014406 update failing with error code 80073712

CheckSUR found the following problems...

Code:
Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-tdi-over-tcpip_31bf3856ad364e35_6.1.7601.22865_none_48b848380bfa8bbd.manifest
winsxs\manifests\amd64_microsoft-windows-tdi-over-tcpip_31bf3856ad364e35_6.1.7601.18658_none_483c7a50f2d21ee0.manifest
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat
The .mum and .cat files aren't actually wrong, usually - it's just a logic error, and has no effect.
I'll post a fix protocol for the manifest files when I can clear the backlog (probably tomorrow)

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RELEVANCY SCORE 83.6

Hi everyone,

I have had this issue since September now and cannot seem to fix it,

The Windows update does not seem to be able to get past KB2943357 or KB2937610.
Worst part is that it attempts to install them every time I shut down resulting in a +20 minute shutdown every time.

- For SURT : i have downloaded and installed the KB947821 twice, first time it found errors, second time it didn't.

- SFC scan : Results are in the CBS.log file
- Windows error codes : 80073712

I use Windows 7 SP1 Home Premium x64

I hope you all can help me, ive been struggling with it for months now.

A:KB2943357 and KB2937610 error code 80073712 failed update

You have some MAJOR corruption.

Code:
Line 349082: 2015-01-05 18:19:25, Info CSI 000008b9 [SR] Repairing 128 (0x0000000000000080) components
Line 349083: 2015-01-05 18:19:25, Info CSI 000008ba [SR] Beginning Verify and Repair transaction
Line 349086: 2015-01-05 18:19:25, Info CSI 000008bc [SR] Cannot repair member file [l:32{16}]"bthprops.cpl.mui" of BTH-USER.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
Line 349089: 2015-01-05 18:19:25, Info CSI 000008be [SR] Cannot repair member file [l:28{14}]"hidbth.inf_loc" of hidbth.inf.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
Line 349092: 2015-01-05 18:19:25, Info CSI 000008c0 [SR] Cannot repair member file [l:12{6}]"ks.inf" of ks.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store... Read more

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RELEVANCY SCORE 83.6

I am unable to install Security update for windows 7 for x64 based system KB3006226. It keeps giving me an error code 80073712. I have tried every suggestion on the Microsoft website and the problem still continues. I have been working on this for a month now. The programs I have used can not find the issue. I am unable to attach my logs to this post. This is the first time I have used this.

A:Security update KB3006226 keeps failing Error code 80073712

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Read other 1 answers
RELEVANCY SCORE 82

Logs attached. Attempting to update Windows results in attempt to update Windows Update Installer, which fails with Code 80073712. Logs attached.

sfc /scannow reported no problems found.

Windows 7 SP1 Home Premium x64

Thanks in advance!

- Tim

A:Windows Update Installer Update failing - Code 80073712

CheckSUR shows the following...

Code:
Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-w..lient-aux.resources_31bf3856ad364e35_7.6.7600.320_en-us_d5981a6600d138cc.manifest
winsxs\manifests\amd64_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7600.320_none_bc07877c65502903.manifest

I'll post a fix protocol soon.

Read other 9 answers
RELEVANCY SCORE 81.2

One of my updates won't install.

Update For Windows 8.1 Preview For x64-based Systems (KB2863312)

This is not just a problem with that one update, but apparently when there's an error with Windows Update it also blocks everything from updating in the Windows Store, which also means I'll never see the 8.1 update until this is fixed. I've tried everything I can find but I still get the error.

One thing I tried was SFC /scannow in Command Prompt It did find a problem that it couldn't fix

I think this is the part of the CBS log that it's referrring to:






2013-10-17 18:35:06, Info CSI 0000078d [SR] Verify complete
2013-10-17 18:35:06, Info CSI 0000078e [SR] Verifying 1 components
2013-10-17 18:35:06, Info CSI 0000078f [SR] Beginning Verify and Repair transaction
2013-10-17 18:35:06, Info CSI 00000790 [SR] Verify complete
2013-10-17 18:35:06, Info CSI 00000791 [SR] Repairing 3 components
2013-10-17 18:35:06, Info CSI 00000792 [SR] Beginning Verify and Repair transaction
2013-10-17 18:35:06, Info CSI 00000793 Hashes for file member \??\C:\WINDOWS\SysWOW64\lt-LT\comdlg32.dll.mui do not match actual file [l:32{16}]"comdlg32.dll.mui" :
Found: {l:32 b:z27lwxanwaA7gptM0r8hloK5hb5rPSdP516r/Bi5QaM=} Expected: {l:32 b:jxsUlxcBdWsXBTPt2MIobmhdeewkxGDvhXDG4KX3PQY=}
2013-10-17 18:35:06, Info CSI ... Read more

A:Can't install a WIndows update (code 80073712)

One thing I tried was SFC /scannow in Command Prompt It did find a problem that it couldn't fix



Try running the sfc /scannow again and if issues are found, follow immediately with this message to see if corrections are made:

Dism /Online /Cleanup-Image /RestoreHealth

Good luck.

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RELEVANCY SCORE 81.2

After factory resetting my laptop I had to start again with the windows updates. After installing many of them the past 2-3 days, I now get a fail message with these specific five.

Updates that fail with Code 80073712:


I ran the sfc /scannow command and it says that it found corrupt files but was unable to fix them.
Τhe log is pretty big (that can't be good) and it cannot be attached here unfortunately. So I'm giving a dropbox link (I hope this is OK) for it:
https://www.dropbox.com/s/stuug5snusw0m0g/CBS.zip?dl=0

I also ran the SUR tool, but I couldn't get it to install or work. I read that you have to wait for it, but it was on for about 3-4 hours installing a Hotfix and the bar did not even begin to get full.

Any help would be appreciated as I lost much of my time these past few days with formatting and trying to make my laptop as it was before.

A:Windows Update Fail - code 80073712

Try disabling you anti-virus and run the SUR tool again

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RELEVANCY SCORE 80.8

Hello,

For few week, i can't update my windows 7, each try : crash error code 800B0100, 80073712, 8024200D.
At each shut down i have 2 very fast update. It's weird

I did try :
- install System Update Readiness Tool
- Sfcscann: 100% verification Windows Resource Protection did not find any integrity violations.

always the same problems.

Can you help me ?

Thank you

ps: my cbs.zip are too big for upload system:
https://mega.co.nz/#!XI0gCIZL!Hhv6w7..._kFg5e5zredW7Y

A:Win7 home 64bits, Update crash error code 800B0100, 80073712, 8024200D

You have a fair amount of corruption present...
From your CheckSUR log...

Code:
Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.18512_none_171767cdb1283af4.manifest
winsxs\manifests\wow64_microsoft-windows-gdi32_31bf3856ad364e35_6.1.7601.22783_none_c23631e8ada93879.manifest
winsxs\manifests\wow64_microsoft-windows-gdi32_31bf3856ad364e35_6.1.7601.18577_none_c1bb644b947fe4f3.manifest
winsxs\manifests\amd64_microsoft-windows-qedit_31bf3856ad364e35_6.1.7601.22716_none_b94d6a997722cb48.manifest
winsxs\manifests\wow64_microsoft-windows-qedit_31bf3856ad364e35_6.1.7601.22716_none_c3a214ebab838d43.manifest
winsxs\manifests\amd64_microsoft-windows-ehome-ehskb_31bf3856ad364e35_6.1.7601.18512_none_a8a66f946bf20376.manifest
winsxs\manifests\amd64_microsoft-windows-t..andinkinputservices_31bf3856ad364e35_6.1.7601.22722_none_7b4fe7ac48d9ed38.manifest
winsxs\manifests\wow64_microsoft-windows-t..andinkinputservices_31bf3856ad364e35_6.1.7601.22722_none_85a491fe7d3aaf33.manifest
winsxs\manifests\amd64_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.1.7601.22722_none_7031d29ea7497734.manifest
winsxs\manifests\wow64_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.1.7601.22722_none_7a867cf0dbaa392f.manifest
winsxs\manifests\wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.22722_none_21eae0e4feaeb5d1.manifest
winsxs\manifests\amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.22722_none_17963692ca4d... Read more

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RELEVANCY SCORE 80.4

Hi all, after a lengthy fix following this
http://answers.microsoft.com/en-us/w...2-d9d1d6eb6b87

I finally get the updated most of the patches. With only 13 left. After some rearch here I believe I might have to replace some of the files but I do not have a Win7 installation CD. Is there a way for me to fix this? Thank you. CheckSUR log as attached below

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2016-08-18 12:18

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_109_for_KB2992611~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_113_for_KB2992611~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_114_for_KB2992611~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_115_for_KB2992611~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_116_for_KB2992611~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_2_for_KB2977292~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_2_for_KB2977292~31bf3856ad36... Read more

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