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HP Envy Battery Problems - not charging when on, charging fu...

Q: HP Envy Battery Problems - not charging when on, charging fu...

I've had my HP Envy laptop for about 3 months, and yesterday I noticed that when it was plugged in it wasn't charging (the battery icon says "plugged in, not charging"). I turned it off overnight, plugged in, and this morning the battery was fully charged. It only seems to not charge when it is turned on. I have tried removing the battery, turning on, deleting the ACPI-compliant control method battery, turning off, and turning back on again (as advised in other forum responses), but with no joy. At first I thought it could either be a battery issue, but the fact it fully charged overnight whilst off would lead me to believe it's not, and is probably a software / settings issue. Any ideas please, I've run out of google search ideas!!

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A: HP Envy Battery Problems - not charging when on, charging fu...

Hello HowfenClaret, Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I would encourage you to post your product number for your computer. I am linking an HP Support document below that will show you how to find your product number. As well, if you could indicate which operating system you are using. And whether your operating system is 32-bit or 64-bit as with this and the product number we can provide you with accurate information. How Do I Find My Model Number or Product Number?Which Windows operating system am I running?Is the Windows Version on My Computer 32-bit or 64-bit? Please re-post with the requested information and I would be happy to provide you with assistance. Thank you for posting on the HP Forums. Have a great day!

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We have an HP Envy 15 model G6T85UA #ABA notebook that is recieving a "Not Charging" message for the battery. I have run the HP Assistance and the CMOS battery check and both say they pass.  The power adapter powers the laptop fine and I can use the laptop.  I have installed all of the latest windows updates and I have updated the BIOS.  I have uninstalled the Battery and Power adapter drivers and rebooted. I have tried several different plugs in my house and still have the problem.  I have turned the laptop off overnight and let the battery charge but it fails to charge. When I run the HP assistant batter check the "Not Charging" message is changed to "Charging" but then goes back to "Not Charging" after a few minutes. The battery is not removable unless I take the bottom off the laptop. What do I do next? Thanks, Michael

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Hi as usual, a problem starts after warranty. And just 3 months, lol.Anyway, when I remove the power cord, it shuts down the laptop.In other words, it is not charging the battery.It can either be the battery or the charging circuit board. is there any way of telling exactly what is wrong before I have to dish out more of my money to HP??? Thank you 

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I bought this laptop in June 15, so the warranty just expired a couple of months ago. A few days ago the battery simply stopped charging. It works fine when plugged in (with or without the battery), but when plugged in it displays status as "0% available (plugged in, not charging). When I plug it in the charging light turns orange like it's supposed to, but within 5-10 seconds it turns white, as if it's fully charged. Of course it's not though, as it's at 0%, and if I take the plug out it dies immediately. I have always used only genuine HP charger/battery, and although I understand batteries lose life, having this happen after 14 months is not normal. Is there any way to fix this? I looked at "HP Assistant," but I don't see any battery diagnostics. Thank you for your help!

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my hp envy laptop's battery isnt charging and when i unplug the power supply, the laptop dies. the battery wont charge, period. any help would be helpful

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As if my noisy fan problem wasn't enough (still looking for a solution that doesn't involve sending it back), today I noticed both batteries (the main 6-cell one and the 9-cell slice) were listed as "plugged in, not charging". Clearly not very useful if I want to use it tomorrow on batteries. So I fiddled with the slice connection to see if that was the problem and the battery icon in the taskbar flickered between full (100%), no slice connected and the current not charging. It seems it's a slice issue, as I went into the BIOS and told the Envy to fully charge the main battery before charging the slice and now at least I have the 6-cell at 100%. However, the slice simply won't charge. There's not much about this even after a Google search, but from what I gathered, it seems it's more than just a slice connection issue. I even read about overheating damaging the diode on the motherboard which controls battery charging... Restarting doesn't seem to do anything, nor does altering the connection itself or adjusting BIOS settings. Could this be a software issue that I could fix myself, or do I finally have to figure out a way to get this to HP Korea and (possibly) argue my way for an international warranty to be accepted (which I've also read horror-stories about)?

A:HP Envy Battery "plugged in, not charging"

Similar problem, but I disconnected the slice while the system is on, and set the laptop back down on it- now says "charging." The internal battery is at 100%.  

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Ok let me cut to the chase: I;ve tried all "normal" test and options to verify what the problem isn't: it's not the battery and not the AC charger .  What I really want to know is whether anyone has solved this problem by replacing the motherboard or changing BIOS. HP has been of no help on this matter, and they actually want me to just buy a new laptop or pay them $350 to let them "fix it".  Two things I find strange are: why have there been no BIOS updates in the 3 years since this laptop was built, and I'm also seeing that there is no download whatsoever for even a reinstall of BIOS; and also, why -- despite the fact that MANY people seem to have had battery/power/charging issues on HP laptops in the past few years (if not longer) -- am I seeing no actual root causes online? I don't want to just throw money at the problem (forgive me, but I'm an engineer), I want to know what's going on and whether I can expect the problem to happen again. I've been through 3 batteries, and 2 chargers and the story is the same: the HP Diagnostics (UEFI?) tell me the battery needs to be replaced.  The battery never gets charged above the charge level it was at when I receive the new battery (70-75% charge for all 3 batteries), and draining the battery to a low level (about 5%) and it doesn't go up.  The laptop is not charging the battery. I get an orange light which tells me it's "trying" to charge the battery, and the behavior is the same for 2 ... Read more

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Can you please describe where you found a post that was bent.  I've taken my power plug apart at the connection just before the box.  I've looked with a flash light and don't see anything bent there.  Maybe that isn't my problem.    Thanks!!

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Could someone please help me out .. my Battery on my Hp Envy Laptop is plugged in and not charging .. when plugged in it shows 19% available (plugged in, not charging)  It was working fine yesterday .. I charged and unplugged when it showed Fully Charged .. is there something I have to do to get it Charging again .. HELP .. by the way .. I am not a Computer Whiz .. so any easy help is much appreciated .. Thanks

A:hp envy laptop battery not charging when plugged in

cidergal Hello;Allow me to welcome you to the HP forums!I read your post about your battery not charging and wanted to help. This could be a problem with the batter and/or the charger.Here are some troubleshooting steps you can try:HP Notebook PCs - Using and Testing the AC Power Adapter | HP® Customer SupportHP Notebook PCs - Testing and Calibrating the Battery (Windows 8) | HP® Customer Support If either is faulty, you will need to contact HP Customer Support to see about replacement or repair. If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlNOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!Good Luck========================================================================I am a volunteer and I do not work for, nor do I represent, HP.---------------------------------------------------------------If my posts helped you, please click the Thumbs-Up symbol to say thanks.If my posts solved your problem please click "Accept As Solution".========================================================================

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So I've had problems with my battery charging. At first it was the AC adapter, I got a new one. Then my battery wasn't holding a charge, so I got a new battery. Now my new battery still isn't charging. It says "plugged in, charging", but won't go above 17% no matter how long it charges. I'm not good with computers, what do I do now?

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Hello,I know there is a few post on this particular issue and I will list what I have attempted to do.1. Deleting the charging driver (and also AC Adapter)2. Pulling the plug using windows+b+power3. Updating bios to latest.4. Checked all the wall outlets in my house.5. Used Hp Assist Center/Bios to check battery status.I keep hitting error 601 mainly and have hit error 502 on boot.  In the HP battery checker the both batteries are not detected which is weird.  It's like the battery is not plugged in because both batteries are grayed out, is there any reason why this should be?  I'm really hoping I dont have to replace the  battery or it is covered under the "battery recall" I saw on the hp site somewhere.  This laptop is hardly used by my mother as she really has only been using it for work for the past year-year and a half, I would say nothing over 200 charge cycles.Thank you!

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My Hp envy 15 notebook PC not charging when plugged in. It immediately shut down when AC adapter is plugged out.The battery icon shows that "plugged in. not charging" when AC charger plugged in. Please tell me all the reasons why this happens so?

A:Why my Hp Envy 15 Notebook PC not charging, Shows battery ic...

Hello @MajidAli1, Thank you for visiting the HP Support Forums! The forums are a great place where you can find solutions for your issues, with help from the community! I read your post about the battery issue, and wanted to assist you!  I understand that the notebook does not seem to be charging. The issue seems to be related to the battery.  It is possible that the battery may be defective.  If you remove the battery, will the notebook run on the AC Adapter alone?  Try reviewing the following document, and let me know the results: HP Notebook PCs - Battery Does Not Power Notebook or Hold a Charge Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks! Have a great day!

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So I've had problems with my battery charging. At first it was the AC adapter, I got a new one. Then my battery wasn't holding a charge, so I got a new battery. Now my new battery still isn't charging. It says "plugged in, charging", but won't go above 17% no matter how long it charges. I'm not good with computers, what do I do now?

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We have an Envy x360, which has an internal battery that you cannot remove, or check to ensure it is seated properly without voiding the warranty. We cannot currently use the laptop without it being plugged in, as it is showing "plugged in, battery not charging, 0%".We have tried other charging cables.  No luck.   We have tried unplugging it then holding down the power key to drain then restarting.  No luck. We have tried going to contol panel and removing the ACPI compliant battery control and restarting.  No luck. We are at wits end. Any suggestions? Thank you!

A:Plugged in, battery no charging - Envy x360

HI @GarrabS   Welcome to the HP Forums!It is a terrific place to find answers and tips!For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More How Do I Find My Model Number or Product Number? I understand that you are unable to use your notebook if it is not connected.  You get the message" plugged in battery  not charging 0%" You have tried removing the  ACPI compliant battery control and restarting but there was no change. Here are two links that may help.  Troubleshooting the notebook battery Testing and Calibrating the Battery (Windows 8) If the issue should remain please contact HP support. Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.World Wide Phone Support Best of Luck!

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I have HP envy 15tj100 laptop which is 18 months old and Suddenly the battery percent became 0% and it is not charging now i have to now completely use only ac power to operate my laptop.Can anyone please tell me the solution. 

A:laptop battery 0% not charging and plugged in HP envy 15t-j1...

Hi,Sounds to me like the battery has degraded and needs replacing. If you follow the guide below it will run you through checking the battery the guide is for Windows 7 so the interface may be slightly different but you should be able to follow it; Guide Thanks,James

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Dear All,I have Lenovo Thinkpad T460S purchased almost a year ago. Today I suddenly faced problem in charging battery. Charger is plugged in and battery icon is showing "plugged in, charging" but actually it is charging very slowly. Normally battery is charged in one hour or so but today it took more than one hours to reach only 24% or so. Furthermore, soon after plugging in, battery icon shows "filling in process" for few seconds then stopped i.e no filling in process. Furthermore, after whole night charging, battery is now 94% charged, battery 2: 100% charged, fully charged; battery 1: 0% charged, not charging (please attached images).Please guide how to get rid of this problem?Thanking in advance. Shahid

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Problem started two weeks ago. Could not power on the laptop, tried many different power outlets. Purchased a universal Laptop charger/cord and it still didn't work. Removed battery, attached power cord and could boot computer on...put the battery back in but battery would not take a charge even though the battery indicator light was amber and the icon in the Win tool bar displayed: 36% available (plugged in, charging). Clicked the icon and displayed 36%, Calculating... Left laptop turned on overnight with battery in and 8 hours later it was still at 36%. With Laptop turned on, I can remove Laptop power cord and battery will continue operation, depleting the battery but when I reconnect the power cord it does not charge the battery (no green light or amber light).  Bottom line, attached power cord with battery in and get no power (green or amber), period. Remove battery, attach power cord and I can boot up the computer. Ran Systems Test - Battery Check: Primary - Replace (42) and received Failure ID:  QAMPPV-82387T-MFGJXF-C0D703. This failure on a brand new battery just recieved two days ago. Same errors with the original battery.  Attempted a power reset to no avail. I could run laptop using the power cord only but doing this would defeat the purpose of owning a laptop. Running on battery will only deplete battery with no way to recharge it. Help!!! Searched forum for answer to my problem and found no... Read more

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I kept my laptop on sleep mode at night, morning the battery was completly drained. When I plugged in the charger the wifi led is orange and doesnt boot up! I cannot do an hard reset my beats button is dead its not working. Tried removing the battery, Ram, power connector no success. Please help!!

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I am having an issue with HP Envy 15. It will work with the battery in, but no power light comes on (either white or amber). With battery removed, the laptop won't boot, and LED flashes three times white. Issue:When plugged in, battery in, Laptop will boot up, no lights on, PC works. Battery doesn't charge, but doesn't discharge eitherWhen plugged in, no battery, Laptop does not boot, and LED power indicator flash three times whiteWhen unplugged, battery in, Laptop runs, but battery discharges. I've searched the net and this forum extensively. Most "three flashes" occur when laptop won't boot. I don't have that issue when the battery is in. Only with the battery removed. I've tried the CMOS battery drain trick, no changes. I've tried a new battery, no changeI've check the power plug 'pin', it is straight. Anyone have an idea what might be going on?  I am good with this laptop until something happens that both batteries end up dead, then I am stuck with a laptop that is basically a high-priced door stop.Thanks in advance. 

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Please help me,I have a Lenovo laptop G series with windows 8,my laptop problem is that the battery is not charging but when I click battery icon "plug in charging" but it still not charging,why?

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Hello and peace on you..
I have a DELL Inspiron N5110 from early 2011
I was using the laptop correctly..The laptop was plugged in and the battery was charging..Then i removed the charger let the laptop on battery until suddenly the laptop shuts down without even telling me that the battery is low or even leaving some "emergency" charge on it (usually 7% or 5% i don't know)..I plugged it in to charge it again and open my leptop and i found out that the battery is not taking charge anymore!
I tried to see if the propblem is with the connector and tried to remove and put in again the charger and it ddid not work
i tried also to remove the battery and put it in again, it did not help
Now it is stuck on 2% of charge from 5 days and it's plugged in!
The laptop says that the battery is charging, but actually it is not charging and the charge level is the same from days
I looked up some solutions online like uninstalling ACPI microsof from Device manager and reboot the laptop..It did not work
"Jauge de batterie" which is an integrated software related to DELL, says that the battery health is good and that my battery is working properly
The laptop works fine with only the charger plugged in and battery out
PS: the laptop heats usually but i think it did not affect the battery at all since it was working fine and the charge took me about at minimum 30 min on high performance to be emptyed before this happens.
Please, i'm seeking for help
I hope you can ... Read more

A:Battery says: Charging, but it is not actually charging while plugged in and is stuck in 2% for 5 days !

First thing to check is wherther the sysetm recognizes the AC adapter - F2 at powerup to check that.
If it doesn't, try a new Dell OEM AC adapter - if that doesn't fix the issue, replace the DC jack board, and if that doesn't solve it, the mainboard.  Note:  you MUST use a Dell adapter - NOT a third party unit.
If the system DOES recognize the AC adapter, but won't charge the battery, chances are the battery is bad and will need to be replaced.
You cannot solve the issue without checking and, if necessary, replacing these parts.  

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Hi everyone,I am facing a problem here. My G505 doesnt show battery charging animation; when i boot up the animaion shows upto 5 cycles, and then stops. My lenovo enerygy management is in the 'Maximum battery life'mode. The AC power adaptor works when I remove the battery and start up the computer. The indicator lights for battery remains amber colored with slow blinking.Please help me with my problem.Thanks, Vicky

battery.jpg ?30 KB

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I am having a problem with my laptop computer. I figured out that my laptop, when being charged or using the Power Outlet, runs at 100% CPU at times, and slows me down when running and working on some open applications. At first I thought I had tons of spyware or even a virus, and even posted a Hijackthis file here. Nothing was found.
I figured out that my cpu runs at 100% when using the power outlet, or when my computer is chargnig. When I unplug the powercord and use the battery life, everything runs GREAT!!!!! my cpu drops to a normal 4-8% usage with multiple applications running. WEIRD huh? Can anyone relate to this ?? Is this and indication that my battery is going bad???? Can someone help me with this or suggest what is going on? I am running windows XP home edition, and have a compac presario 1500 series. Pent 4..


A:CPU runs at 100% when charging laptop battery, when not charging its fine. HELP!!!

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Hi ! Over the past two weeks I've spent my time troubleshooting why my recently (used) bought X240 is not charging the internal battery. Short timeline: 1. Bought used X240 in good condition but with dead internal and external battery - working well when using power supply.2. Came home and tested that thing -> both batteries show "0% - not charging" (with Win10Pro installed) *suprise, surprise*3. Ordered both new internal and external battery.4. External battery came 1.5 weeks ago. Installed it and worked like a charm (Battery 2 (external): X%, charging).5. Internal battery came the day before yesterday. Installed it and did not work -> "Battery 1: 53% - plugged in, charging - Battery 2: 6% - plugged in, not charging)6. Waited the recommended 6-12 hours like it was written in the "manual" to get it fully charged.7. Next morning -> Batterystatus unchanged (see point 5) ... It's stuck at 53%. Though the status says it's charging, it doesn't.8. Simply tried out what's going to happen when I pull the cable of the power supply -> Notebook instant off *hmmm*9. As the external battery was obviously blocked from charging by the internal (as it was not charged), I've taken out the internal battery again and et voila, external battery is charging again.I've tried to remove both batteries and perform the "Magic Trick" (press the main power switch for 30 secs) and I've also pushed the "reset" switch on the backside near the battery. Sadly without any result ;-(... Read more

A:X240 internal battery not charging though "plugged in - charging"

Did you buy Lenovo or aftermarket batteries?  It could be defective

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Hi Support,
I have issue about battery with my laptop (Dell Precision M5510). Windows 10.
It stop charging at 45%. Show mess plugged in, not charging.
I try fix with tutorial on youtube
In Bios, I try change to option Standard. Battery infomation Excellent
But cannot fix. Please help.

A:Battery stop charging at 45%, plugged in, not charging

Does the system correctly identify the AC adapter, or does it show "unknown"?  F2 at powerup to check.
Is the battery the original one that arrived with the system?

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For some time have received the error message regarding under power smart adaptor with newer replacement HP adaptor matching original.  Battery icon lists % charge & "not charging".  Battery tests good in HP Support Assistant battery check.  Power adaptor will power my older Pavillion laptop but not  the Envy with or without battery installed.  Battery charging LED does not light.  Have tried re-calibration by deleting Microsoft devices in Device Manager.  Envy will operate with and without battery while using Dell power adaptor. Computer repair shop says Smart adaptor produces 0 voltage (even though it powers Pavillion) and I need a new battery (even though diagnostic test indicates good). Help!!!

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I have a dell xps 12, bought in 2012. Recently the battery stopped charging. The battery shows 0%, so I have to be plugged in to turn the laptop on. When it is on, the battery icon on the task bar says "plugged in, charging" but after a day it is still 0%.
Since then I bought a new battery. Just fitted it, but now the battery icon on the task bar says "plugged in, not charging". Furthermore, when I Fn+F3 to show the battery meter, it says "battery charging diabled". There is no option here to turn battery charging on. Nor is there an option to enable battery charging in BIOS. 
BIOS does show battery performing normally, so does the battery meter (Fn+F3). BIOS also shows AC adapter as 45W, which is the original adapter.
Any help is appreciated!

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Battary not charging showing plug in not charging , laop top was purchase in july 2015 from Vijay Sales mumbai chembur. Pl give some solution

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Client's relatively new Yoga 500 is exhibiting a weird problem in Windows 10 anniversary edition. The battery is currently at 47% but keeps flickering between charging and not charging. The icon changes every second, possibly faster. Tried swapping power supplies so it's not that. When first reported, the battery was at 40% but then got to 47% during a reboot. The battery on the Yoga 500 is internal so not possible to try swapping batteries. Any ideas or suggestions?

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Client's relatively new Yoga 500 is exhibiting a weird problem in Windows 10 anniversary edition. The battery is currently at 47% but keeps flickering between charging and not charging. The icon changes every second, possibly faster. Tried swapping power supplies so it's not that. When first reported, the battery was at 40% but then got to 47% during a reboot. The battery on the Yoga 500 is internal so not possible to try swapping batteries. Any ideas or suggestions?

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HelloHP EliteBook 840 G2The indicator shows: Battery plugged in, chargingbut really the battery not charging - bar doesn't movePlease help, what to do?

A:Battery plugged in, charging - but really not charging

Dear Customer,Welcome and Thank You for posting your query on HP Support ForumIt looks like your Notebook is not charging the Battery, We will surely assist you with this issuePlease perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery iconAfter performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different NotebookNote: If a known good battery is also not charging we need to replace the system boardHow to improve the life of a Battery:1. It is not advisable to use the Notebook when ... Read more

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Need Help!

The problem started from June 2, 2015 about 4 AM (UTC +8:00 Philippine, Manila)

I open my Notebook that morning to check on my e-mails and bills at gmail but it's not powering up. At first I thought that the battery was slightly drained because I saw my sister still using it at midnight. I asked her if she did not plugged in the charger when it is nearly drained but she said she plugged it and it is still full when she shut it down.

It is Li-ion Battery

I tried plugging in the charger to check whether it still has remaining battery. It powered up.
On the taskbar/notifications/running apps it says 8% Available (Plugged In, Charging).
So to check out the problem, I left it turned off charging for about two hours.

Then after two hours it still says 8% Available (Plugged In, Charging)
What the hell is this?! I asked my self.
I installed an app to check the status of the battery (Battery Bar)
Battery Bar says something like this:
Capacity: 2K of 8K mWh (not sure about this)
Charging: 0 mW
Running on AC
7.9% Available
Something like that.

Summary Notes:
1. Does not power up without Charger
2. It detects the Battery saying 8% Available (Plugged In, Charging)
3. Though Plugged In, Charging it does not charge at all because of 0 mW charge rate
4. It turns off when the Charger is plugged out.
5. It still run even without the Battery (when the Charger was plugged in of course, then a red x mark shows in the notification taskbar battery icon)

1. The problem is som... Read more

A:Help!!Battery:Plugged In,Charging(but not really charging)

How old is it? Most likely the battery if you use it a lot on battery power, not plugged in.

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To whom it may concern.I am in desperate help..... I have tried every solution i have managed to find on the internet but none of them work. I have a HP ProBook 450 G1 Laptop. When plugging the power supply in the batery shows that its charging but it never actually charges but simply remians on at same level.....I have checked the power supply as I have an exact duplicate laptop at my disposal, same with the battery. The battery charges perfectly in the other laptop but not in my laptop. When swithcing the batteries form the other pc it will not charge in my PC. bot both are fine in the other PC. I have removed the battery, checked power supply, un-installed and reinstalled the ACPI-complaint and adapter as suggested by most. I have done what ever solution i can have managed to find but neither have worked but the battery works  just fine when inserting into the other duplicate laptop and charges fine. I have tried to instal or upgrade BIOS settings etc. Nothing has worked for me! Please can someone point me in the correct direction!!!!!! Your assistance is greatly appreciated.

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I have Dell Inspiron N4050 laptop and from 3 months or 6, the battery would not charge but tells me 
"0% available (Plugged in, Charging)" but not charging. I took the battery out and opened it and everything was fine!
Please help me because i need the laptop battery working because i use the laptop for work and i need it

A:Dell Inspiron N4050 Battery says "0% available (Plugged in, Charging)" but not charging

Hi HassanWael,
Thank you for reaching out to Dell Community Forum.
Please boot into BIOS <F2> and check the status of the battery and adapter listed there.
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

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Hi guy

I have a HI GRADE SADP-65KBC , and it only working off the battery at the moment, the Jack socket is not lose, I am using the right charger, and do not know what wrong with it it just will not charge the battery


kind regards

A:Problems charging the battery

hi well seems to me that there's a problem with one of these components here as one has to be faulty, i would check another adapter first before assuming that its the jack socket as its either one or the other.

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I bought my Acer Aspire 5535 back last year, and recently (about 2 months ago) I had to buy a new battery for it. I bought it off Amazon, and it has been working fine until the last two days. The other night, it suddenly turned off and since then, when I plug it in, it says that it's plugged in and charging, but it only stays at 15% and every time I unplug the charger, my computer turns off. I'm not sure what to do, because I don't want to have to keep my computer plugged in for it to work, but I just bought this battery and I'm not sure if I have to buy another.

A:Battery Charging Problems

Hello Shampersands and welcome to TSG...

It's likely the battery is defective. It happens.

If you have the paperwork, see what warranty exists and what you need to do to get a replacement.


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The icon in the lower right hand corner says it is plugged in and charging but this charge doesn't seem to be updating. If I unplug my computer the charge starts to fall. It's down to 22% now so I'm getting a bit desperate.

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Hello, I am having an issue with my PC charging. It's been doing fine, until the other day. Even though the battery is at 68%, and the computer is plugged in, it won't charge. If not plugged in, I can't even turn it on, and the yellow power light blinks. The computer itself runs normally once it is up and running. FYI I have had this problem in the past, and I think it self-corrected after a few days. But how can I fix this for good?

A:Solved: Battery charging problems

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I've combined several discussions into one because there are multiple cross-overs of symptoms.
After reviewing all the posts, I see there are two types of problems discussed:

Battery charging but only to a certain percentage
Battery intermittently charging

Several people have reported success with their limited battery percentage problem by following the solutions suggested by MarinM and Vladtech.
For the intermittent charging, several people have reported that sometimes the battery charges, sometimes it doesn't. I'd like to dig into these reports. I have a few questions I'd like to ask.

When does it charge, when does it not?
Are there any patterns to this?
Does swapping electrical outlets make a difference?
Does the USB 2.0 charging port appear loose?
Does the cable show any signs of damage?
Does the AC adapter show any signs of damage?
When a second device is plugged into the extra USB port on the AC Adapter, does this impact Y3P charging?
Are there any battery error messages?

Thank you for your help,
4/6/15 EDIT: Moved message for escalation purposes. Amy_Lenovo

A:Yoga 3 Pro Battery Charging Problems

Hi everyone, I have my lenovo yoga pro 3 less than a month, and now it is not charging anymore. When the power plugged in, it shows me like it is charging, but it stays on 29% (Using OKO Cared).If I take out the power, the precents are going down... What can I do?

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Hi, I'm having problems charging my gateway laptop unless I wiggle the charging pin and power brick a certain way. I have tried replacing the charger and battery. It doesn't help. Also If I run on straight AC with no battery the laptop will shut off if it moves due to the contact problem. Does any one know why this happening?

Thanks for the Help.

Also its a gateway t-6859 laptop.

A:Laptop has problems with charging unless I wiggle the charging pin.

how old is the laptop sounds like your ac in port has de-soldered from the psu part of the motherboard. its the most common thing to break on laptops since they get a lot of stress from the cables pulling on them or they are built cheap either way. is is it still in warranty?

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Hi, I have an HP Pavillion dv6253cl (dv6000 series) with Vista Home, and I'm having problems getting the battery to charge. First off, I should probably say that there was a power outage due to rain and lightning last night when the laptop was in hibernate, and the problem first started this morning when I booted it back up (probably not a coincidence). My HP warranty is expired, so I can't turn to them.

I'm currently running off AC power, and if I were to unplug the cord even for a second, the computer would lose power and shut down (I tried once). The battery is plugged in, but there is literally no power, absolutely 0%.

The blue light around the AC adapter works fine, and when the battery is plugged in, the charging light on the front is lit up as if it is charging. When I take out the battery, the charging light goes out, then turns on when I plug the battery back in. Also, when I plug the battery back in, the battery sign in the taskbar indicates that it is charging, but it stops after maybe 10 seconds.

It will also periodically say in the taskbar that it is 100% charged, but it will go back to 0% after a few seconds. I'm not sure why.

Things I've tried:
1. Shut down computer, remove AC and battery for several minutes, plug both back in, boot up computer. Didn't work.
2. Downloaded HP's "Battery Check" software. It says that it is 0% charged, and under "Health", it says "Replace". Not good.
3. Looked in... Read more

A:HP Pavillion DV6000 battery/charging problems

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Hello, I have a HP 4530s with this problem: If I remove and insert the battery while Windows is running, the battery charges for a little while and then stops charging ("Plugged in, not charging). An orange light is blinking near the power connector. If I remove and insert the battery again, it charges for a while and then stops again. If I turn off Windows and disconnect AC power, if the orange light was blonking, it continues blonking (didn't wait to see how long). If I do this enough times, the battery charges to full. When I disconnect the AC power the laptop works normally on the battery (battery capacity is OK). What I have tried:1. removing the battery, disconnecting AC, holding power button for 40s, reconnecting AC, starting Windows, shutting down Windows, inserting the battery.2. Updating the BIOS to the latest version (F60) - this actually helped because previously the battery was not detected at all if removed and inserted until I did #1.

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I hope someone here would helped me out in my problem. I bought my Toshiba Portege M900 last 2010. I would always plugin the charger to my laptop when I am at work.

There this one time that when I turned on my laptop, the battery was about to be empty like 7% remaining. I took my charger and plugged it in. After 5 seconds, it turned off without any warning or so.

I checked the lights in the laptop, the "charging light" is not ON despite that the charger was plugged in the socket. I tried to use the charger to my other Toshiba Sattelite Laptop and it worked.

I tried to remove the battery of the Toshiba Portege M900 Laptop from its place and plugged again the charger but still it did not turned ON.

So I took my Toshiba Portege M900 to the nearest service center. But surprisingly when I got there and related the problem to the technician, the laptop turned on after it was plugged. The technician said, he couldn't see any problems because the laptop was charging and it turned on right.

But when I took it home, whenever I remove the charger from the socket of the laptop, it would turn off immediately without any warning eventhough that battery is 100% charged.

And there were times, even if I remove the battery from the laptop but still plug the charger in.. the laptop will still NOT TURN ON.

I tried to check the Toshiba PC Health Monitor, but it would said that the battery is working good. What do you think seems to be the problem? Is it the bat... Read more

A:Portege M900: Power Problems Battery and Charging

> Is it the battery, or the power jack, or the motherboard or the charger

I don?t think its battery issue.
Why? Because the notebook does not power up even if the battery is removed but connected to AC adaptor.

_Power jack?_
Maybe. It could be possible that power jack or connection between the power jack and the motherboard isn?t ok.

It could be an problem with power supply electronic which is part of the motherboard but once again; this is just an idea?

_Charger /AC adaptor?_
Hmm? you said that the AC adaptor has been tested with another notebook and it worked. So possibly it?s not AC adaptor issue.
But are you sure that the other notebook did not run at battery power?
Has the AC adaptor been tested properly? This is an open question.

Another idea:
What BIOS version do you have installed on M900?
Found an BIOS update for the Protege M900
+BIOS version 2.40 upgrade for Portege M900 and Satellite Pro U500( For PSU56*, PSU5C*, PSU5J*, PSU5Q*, PSU86*, PSU8G* and PSU53* ONLY)+

There you can find an detail about fixed issue:
+System may not power on without using AC Adapter after the battery has been detached and reattach again. This has been fixed.+

Please check if your Portege M900 is one of the mentioned models and check if an BIOS update is available for your unit.

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I have an HP Split, it currently works fine in tablet mode, but when I attach it to the keyboard, the screen becomes unresponsive to touch, the keyboard doesn't work, no does the charger, or the mouse.  The laptop is only a year old, and it is extremely frustrating that many people are having this issue and there does not seem to be a working solution posted anywhere.  Also,  I am dissapointed that HP has no alternative docking system to use with the split to serve as a work-around when this issue occurs.  I depend on my laptop for work, and I am immensely dissapointed.  This will most likely my first and last HP laptop.   

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First things first, Dell Inspiron 1501 NOT 1505. Ok? Now, this computer is pretty used, and long lived somewhat at 3 years, one battery. Last year, it completely accpeted no charge. I am on it, using AC power. I wouldn't mind AC power too much, but the power cord providing AC power, is sooooo mucked up. (will it stay in long enough to post this message???) I COULD buy a new battery (100$!!?!?), yet my dad has no job ATM. Any suggestions? PLEASE!

A:Battery problems, not charging Dell Inspiron 1501

If the Charger is in bad shape, dell sells the factory replacement charger for $59. here http://accessories.us.dell.com/sna/...cs=19&l=en&s=dhs&mfgpid=186167&chassisid=8452

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