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Random reboots - at wit's end

Q: Random reboots - at wit's end

Hi all

I am absolutely at my wit's end. Been getting random reboots for quite some time now. Some days I can be playing an intensive and demanding game with no issue, the next - a mouse click and boom...power gone. Sometimes it reboots quickly, other times I have to turn the power off at the mains, wai 5-10 minutes and try again. Each time this happens, UEFI resets to default.

At first I suspected the PSU. I tested with a multimeter and it's fine - constant 12V readings.
I am now suspecting CPU overheating, BUT - I can't get to the readings in time in UEFI to ascertain if this is the case.

PC spec in signature

Any advice welcome.

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Preferred Solution: Random reboots - at wit's end

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


I have spent the past day and night reading this site, googling, checking reddit, the Windows Knowledge base, etc., trying to find if someone as identified the malicious software that's eating my son's computer and I am stumped.  
Random audio plays; random reboots, usually blamed on DCOM/ plug n play error.  The computer is a Sony Vaio running Windows 7.  Firewall is on/Windows Defender is up-to-date.  
I have run rkill, then tdsskiller, and Malwarebytes.  I downloaded them from an uninfected computer onto a USB drive, renamed the installer files (new names were help.exe and iexplormb.exe) then copied the installers onto the infected machine.  Installed them and ran rkill first, then tdsskiller (did not re-boot after it was finished) then installed Malwarebytes and let it update then ran it.  tdsskiller and Malwarebytes did identify some threats and removed those--but didn't solve the problem.
The computer is still playing random audio, though I haven't had a random reboot in a while.  Sigh.
Looking forward to hearing from someone who can guide me through this process effectively.  
Thanks in advance.
--Amee Mooseroom
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 8.0.7600.17267
Run by Abel at 19:16:50 on 2014-01-06
Microsoft Windows 7 Home Premium   6.1.7600.0.1252.... Read more

A:Windows 7 computer plays random audio, random reboots

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Okay, so my pc is doing some random reboots. It happens when I play video games and when I'm checking my e-mail, it also happens when I'm surfing the web. Frankly, it's annoying as hell. I'm at the end of my rope. Also, on a totally unrelated problem, my boot up is really slow. Thirdly, I would like to know how to cut down the processes windows runs. Is there a way I can eliminate the processes I don't need to run windows XP. My specs are as follows...

I'm running Windows XP, SP3, 1.68GHZ, 1GHZ RAM

ANy help would greatly be appreciated as I am not that computer savvy. Have a wonderful night.

A:Random Reboots

1)For your Startup applications you can take a look at this link:


With regard to the link above, one thing he forgot to mention is that after you Reboot you will get a Screen popping up saying that you have "Used msconfig....." or something to that effect, Just make to put a Checkmark in the Box "Do not show this screen again" again the wording might be different (It's been awhile since I used XP).

2)What type of Security/AV software do you have? Is it updated and have you run a Full Scan lately?
3)Do you have Malwarebytes? If not, I suggest you download the Free version, install it, then do a Manual update and then Run a Full Scan...
just in case to clear out possible baddies that may be lurking in your system.


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Hey there! My eCollegePC-built custom PC has had an odd problem since I first had it - it likes to restart (hard) whenever it feels like it. Oddly enough, if I keep it occupied with a probram such as WinAmp, it can go for days or weeks without restarting on its own. Occasionally, however, it still flakes out and reboots. The only Windows solution there is is that "it is caused by a device driver."

This has become a major nuisance now, because (as I will post in another forum) it has all of a sudden begun to refuse to boot. It'll get just past the BIOS screen and do the POST, but then it just sits there black, probably 14 times out of 15. I keep having to fiddle with it and reboot it over and over till I get it to work.

Here's my setup; any help would be appreciated!

2.6 Ghz P4 800FSB
ASUS P4S800 (8XAGP FSB800)
512MB Micron PC2700 DDR Memory
120GB Western Digital 7200RPM Harddisk
Mitsumi 52x CDRW
128MB Nvidia FX5200 8x AGP DDR
350Watt (no brand, at least, none given) Black Zinc Case with side window

If you need anything else, just ask!

A:Random Reboots

the continual restarting until if finally boots could be the power supply
to check a driver not loading properly,gointo msconfig/startup
untick everything and reboot
if it starts normally,retick on at a time rebooting each time until you find the offender
once found check for any updates and then do a reinstall from safe mode

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Hi there,

I have a maxdata pc, which has been running perfectly for nearly 1 & half years, no problems at all!

Yesterday I installed a HP all in one printer, alongside a Canon all in one printer on the same system(which has been installed for 6 months), and seemed to be fine, the HP printed test pages/photos perfectly.

I also installed a bricopack theme (which i removed after the rebooting happened), the same theme I have been running on my Laptop with no problems.

When I installed the HP Printer, I removed a USB cord from the hub at the rear, it did seem to get jammed, had to give it a little force, but nothing appears to have come loose and I have since installed a separate usb device on that same socket, so that is working.

WELL 24 hours later, I right click the HP digital imaging icon in the taskbar(is that just a coincidence?) and my system reboots, and now it reboots randomly, when doing all different takes (not just related to hp) - I have changed the system start up, so I could see the blue screen, but I get no errors(no blue screen), it just reboots.

Have checked temp and all seems fine (38c).

Taking all the above into consideration, what can I do to try and work out why my system is rebooting?

I am thinking of reformatting, and seeing If i get reboots before I install the HP printer again.

Thanks -

A:Random Reboots

Hi.First thing, you want to try to get an error message for the reboots, Disable Auto Reboot On System Crash - http://www.theeldergeek.com/auto_reboot_on_system_crash.htm If you installed the entire HP software package, that could be cause of your problems. My suggestion would be to uninstall that and run the system for a time without it...and see if the problems return.And I suggest taking a look in Event Viewer and seeing if there are any clues to system anomalies there.What is the Event Viewer, and Should I Care - Ask Leo! - http://ask-leo.com/what_is_the_event_viewe...uld_i_care.html If you can post details for the last 3 errors, that would be great.Louis

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Ok, I have a PC Chips MoBo (922LR I believe) w/ a P4 2.0 ghz chip, 256k DDR ram, GeForce3Ti500

Now, I am 90% sure that all jumpers are in the correct positions. ( I am a quasi-tech nerd, but I always have that lil doubt in my head..hehe)

I have done a complete wipe of the HD and installed Win98SE, got all the bells and whistle updates from M$ and loaded the software that came with the MoBo for the on-board USB, vid, etc.

Usually the PC reboots when I am playing a game called Asherons Call 2, and its pretty graphic intensive. Normally I would think that it was just a bug in the game (its in the end stages of Beta) and that the problem was on there end, but I have had the PC reboot while sitting on the desktop, before I have ever even launched the game.

People have told me that the Via chipset on the motherboard needs to be updated, so I have.

People have told me the BIOS for the MoBo needs to be updated, so tried, but the version I have and the one PCCHIPS recommends for the board are the same.

I checked the rating on the PSU and its 300w, so I think this is sufficient enough to rule this out

As far as the boards in the machine, I took everything out, gave it the once over, and replaced just the vid card, which can only go in one slot, the AGP slot. So nothing in any of the PCI's and just the Gforce3 in the AGP slot

I made sure the memory was seated correctly and in the slot furthest from the CPU.

Just to test it, I left the P... Read more

A:Random Reboots!

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hiy guys,

i really hope someone can help me with this mega problem, it all started when i went away for a day and left my 2 kids (14 and 15 ) in the house, they say they didnt do anything at all, but when i came home the pc was repeatedly rebooting itself, it would load windows normally and then after no specific time reboot, sometimes while its loading itll re-boot. sometimes after its been on 5 mins or 10 mins then just reboot itself...

i decided to install a second copy of windows xp on the same drive, which went on uneventfull, the computer didnt reboot at all, but the new problem was, that the pc couldnt see the LAN connection so i cant connect to the net, i tried new cables, direct to modem, the cable from this laptop which is obviously working , but nothing would work, as far as windows is concerned i have no LAN card or port. checking network connections in controll panel it only shows the 1394 connection.... But on the rare occasions the original windows stays on long enough with out rebooting i can access the net no problems, but itll just repeatedly reboot.

i decided to put my spare ide drive in the pc on its own, disconnected the other 3 drives and re-installed windows xp pro on that drive, again everything went to plan, again, except i can not get onto the internet , i downloaded the nvidia lan drivers from this laptop and installed them on the poorly pc and still no lan conection can be found,

im not a newbie at computers and have managed to get by so far (... Read more

A:random reboots in win xp

I have seen computers re-boot after a period of time and the issue was bad memory. If you can get access to another computer, download & burn the Ultimate Boot CD (http://ubcd.sourceforge.net/download.html). Boot to the CD you just burned and select the memory test. Since your problem occurs after 5 or 10 minutes, let the test go on for at least 15 minutes or until errors show up. (If you receive no errors after 30 minutes, quit the mem test as this is not the problem.) If you receive error messages and have more than one mem module, you may have to do a re-test one module at a time to isolate the bad one and replace it.

A bad video card or corrupted driver will do the same thing (sometimes)

If indeed you do have a bad memory module, be easy on the kids as I doubt they had anything to do with the hardware going bad. Hopefully this will keep you from throwing your computer out the window and from grounding your kids until 2015.

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I've been having some issues with my PC doing random reboots.

What's happened so far:

About a week ago my PC started to do random reboots. I took it in to a local PC shop to get it dusted cause I thought it was overheating. This has happened in the past and by getting a good dusting, it did fix the issue.

But even after that, the random reboots continued. A friend of mine who is a PC technician attempted to fix it with no success. He did various software and hardware checks. Not sure what.

Decided to reformat and reinstall Windows XP and a handful of software I use on a daily basis. Random reboots continued.

Took it in to the shop I bought it from and the technicians there could not pinpoint the problem was either.

Random reboots occur when:

I go into folders with movies or images, the PC will reboot instantly. If I view these folders in List, no reboots. Only in Thumbnail. Read this on another forum. But it's only a temporary fix.

All other reboots are random.

And today I finally get a blue screen after a random reboot.

This is the error message:

STOP: 0X000000C2(0X00000007, 0X00000XD4, 0X04100808, OXE1987988)

I read on an older post when someone asked to attach the minidump.dmp file for a closer inspection. I have attached the latest minidump file.

Does anyone know how to fix this issue?

Thanks in advance.

A:Random Reboots

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This is starting to make me mad.. what seems to be random reboots has been plaging me for a bit now. It normally reboots when i flip to a program or boot a program up sometimes i feel it has no reason to. Norton says I have no viruses and Spybot and Adaware say im clean. I dont know if theres a hardware defect or what but im annoyed! Also I keep defrag levels above 98%

A:Random reboots..

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Laptop has started rebooting a completely random times without warning or error code. I have updated all the drivers from the HP support page but the problem still persists. While looking for drivers i noticed that there is no BIOS option on the devices support page, unless i change the OS to W7, 8 or 8.1. Would it be wise to attempt the to install the updated BIOS on W10? Or should i install W8 and do it that way? Installing W8 would be a huge pain as i just clean installed W10. I also wouldn't mind knowing why there is no BIOS update for W10. My current BIOS version is F.65. There's is an available update to version  F.66

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First thanks to whoever handles this board it has been a great resource for me! I have built my last 3 PC's but have a major problem with this one since day 1. The PC will reboot (no blue screen just cold reboot) and I can't seem to locate the problem. Since day one when installing windows it has done this but it is sporadic and can sometimes go 5-7 days between reboots. The machine will reboot (led power light on frt of case never goes dark at reboot)and sometimes will boot up and run for a few min before it reboots again , or a lot of the time it just continues to reboot before windows has a chance to load. Also I have tried to boot in safe mode but it will reboot while safemode is loading. Sometimes clearing the Bios with the jumper clears it up but it always returns!

Now the machine.... Antec case with true 380s power supply, ABIT AV8 board,2 sticks of pc3200 512 mb ddr400 ram , Amd Athlon64 3500+ (not oc) ,Nvidia geoforcefx 5900xt card running XP Pro with SP1 installed.

What I have tried ...ran antivirus , ran spywarecleaner, defrag, ran memtest,adjusted to failsafe defaults in bios , flashed the bios, tried diff combinations of slots for memory, upgrade driver , upgraded via 4-1 drivers

A couple days ago figured it must be power supply (brand new one too) so I started unplugging devices ..second cd rom and fan pulled and everything has been running great since.Question before I drop $60 on power supply what should I look for , where is a good supplier an... Read more

A:Very Random Reboots

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My machine is rebooting at random! It's never when running any specific app, or when I do anything in particular, so I can't pin-point a cause. It could happen 2 minutes after turning on my machine, every 2 minutes after that for 5 times in a row, then it won't do it for 5 hours. But it does happen nearly every day. It could happen right now. Or now. Orrrrr NOW!

No warning, no odd behavior, no nothing. Just goes black and starts the boot up. No power failure, no flickering lights in my house, no fans/heaters on, etc.

I'm going to try a UPS just in case, but I don't think that will solve it.

Any ideas? Even to find a log of what's going on might help. Thanks!

AMD XP2000 Processor
Maxtor 100GB HD

A:Reboots at random!

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I have had a core I7 running smooth for about 6 months and lately it has been rebooting and acting odd. If someone could look at the attached dumps I would appreciate it. Also if someone could point me to a good guide in understanding dump files I would appreciate also.

A:Getting random reboots

Model Corsair Force GT ATA Device

Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\USER\Downloads\jackhandsome\SF_03-10-2013\100213-8018-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18229.amd64fre.win7sp1_gdr.130801-1533
Machine Name:
Kernel base = 0xfffff800`03258000 PsLoadedModuleList = 0xfffff800`0349b6d0
Debug session time: Thu Oct 3 04:08:43.472 2013 (UTC + 6:00)
System Uptime: 0 days 2:51:58.253
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed ... Read more

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Here is my system:
DFI AK-75EC Motherboard
AthlonXP 1800+
40 & 20 Gig Hard Drives
52x CD Rom & Phillips CDR804 CD R/RW
1-Extra Case Fan
NetGear FA311 NIC Card
PowerColor GeForce4 Ti4200 w/128DDR
Med Tower Case w/300w PS
and 3 1/2 Floppy Drive
Front and Back USB (2F/2B)

Now my problem it just started to reboot without warning just click and black screen in its rebooting now I have noticed this when running 3D Marks2001 Benchmarks it gets to a certain point and reboots and that is everytime but it has happened at many other times too. So if anyone can help me please let me know something I am in need.

A:Random Reboots

Welcome to TSG!

It sounds like you've either got a power supply problem or something is causing overheating.

Try resetting BIOS defaults and turn off ALL Caching and shadowing features. Make sure your video card is not overclocked.

Make sure that the Power Supply fan is working properly and check your "PC Health" options are set properly. Perhaps disable the warning levels and the auto-shutdown and see if that helps.

Good Luck!

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could someone please give me some assistance with this computer. it was just reformated with winxp home. after that it kept shutting down randomly, the cpu temp was 64-70c so i put a brand new heatsink and fan on it. it is a p4 3ghz 478 mobo is 661FX-M ECS. i have tried the stick of ram in another slot. i am more worried about the psu failing. here is the volts as prime95 are running. let me know if this is normal or not. or if there is anything else i can try to keep the computer stable

Oh i forgot to add, when i added the new heat sink it hasn't change the temps of the cpu.

A:random reboots


when you fitted your new heatsink & fan, did you apply a thin layer of thermal paste between the heatsink & cpu?


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I have a pc that randomly reboots, .dmp files are here:


Hoping someone can help



A:Random reboots

If it is a blue screen causing it to reboot then disable auto reboot in registry.
at RUN type regedit, then browse to this path

Check CPU if overheating, if your mother board supports diag. software to monitor your cpu. try "motherboard monitor"

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Hey there - having some issues on a work computer and I'm not really sure what the problem is.

1. Random reboots - Occur with no warning and no BSOD.
After doing various things to narrow down the problems, I am stuck on what this is. I'm fairly certain there is a virus on here as I can't even go to a Hijack this link in IE or Firefox. I logged on to another user and downloaded it on that one no problem.

2. I get a "Windows Recovered from Serious Error" message when the computer boots up. When I send the report it brings up a bios not matching processor page on the microsoft help site.

So here is the HijackThis log which I took in the affected user's full boot up in normal mode:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:09:08 AM, on 7/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\... Read more

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After 4+ years my pc started rebooting randomly yesterday. I changed the psu thinking my old one may be going bad. I removed, cleaned and re-installed the cooler/fan with new thermal paste. My board is MSI Z68MA-ED55 B3, i5 2500K cpu, 8g RAM. I know that it is not overheating as it was running @ 42c when it last rebooted. I've done no overclocking. This AM it ran for just over an hour before rebooting then ran for 1/2 hr. and then for another 1/2 hr when it started to reboot every time windows 7 pro started.

One thing that may be unusual is that all 6 cpu phase leds flicker very rapidly except for #1 which stays on solid. since I only see them when I open the case while it's running, I have no idea what they are supposed to look like. The MSI board has been no help.

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Hey guys. I'm new to this site, but from what I have read so far, I like it very much. I have been having a problem for a few months now. Every so often my computer will just randomly reboot itself. I am not sure, but I suspect it has something to do with my RAM. When I have just one stick installed it doesnt restart( at least i dont remember it ever restarting). I have read many suggestions. I have upgraded Bios, chipset, all drivers, and even reformatted, but I still have the problem. i also read an article that said to adjust the CAS value for your ram and the fsb.
I increased the CAS value, and it seemed to allow my computer to run longer without the restarting, but when i decrease my fsb, my computer will not even boot. if any of you guys have suggestions please help me out. thanks.

edit: i have tried testing with multiple sticks of ram. whenever i have two in it reboots or gets an error. the second one i have in now is brand new. I have also run memtest3.2 and no errors came up.i just read another post and turned off the automatic reboot option. i will post the error message once i get it. thanks.

A:random reboots

here is that event 1001 i say other people talking about.

The computer has rebooted from a bugcheck. The bugcheck was: 0x000000c5 (0x000a0008, 0x00000002, 0x00000001, 0x8053d39a). A dump was saved in: C:\WINDOWS\Minidump\Mini090805-02.dmp.

here is three event 1003s:
Error code 0000007f, parameter1 0000000d, parameter2 00000000, parameter3 00000000, parameter4 00000000.

Error code 0000000a, parameter1 00000004, parameter2 00000002, parameter3 00000000, parameter4 804e2a1a.

Error code 100000be, parameter1 bf802e51, parameter2 0c0fa021, parameter3 b8859c98, parameter4 0000000c.

ive also attached some minidump files. thanks

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I bought a new computer a few months ago, and it randomly reboots itself for no particular reason and without any detectable pattern. It's happened when playing music, using IRC, using Firefox, during file transfers and even when it's not running anything.
Recently, I caught a glimpse of a blue screen before it rebooted, so I turned off the Automatic Reboot on System Failure selection in My Computer.
The error code it showed went something like this:

STOP: 0x0000008E (0xC0000005, 0x8054C234, 0x1391539C8, 0x00000000)

So, does anyone know what it means?

Thanks in advance.

A:XP Random Reboots

Usually 8E errors are down to one of four things:

1. Incompatible device driver
2. Incompatible software
3. Config issues with the memory, HDD or BI/OS
4. Hard disk damage or failure

I've put them there in order of likelihood, however, even though you state "It's happened... ...even when it's not running anything", it could still be something running in the background, or a quick-start monitor in your System Tray.

I'd start by examining any recent device driver installs, and perhaps considering rolling back, or, if there haven't been any, then look at updating your motherboard chipset drivers, as well as your video and audio card drivers. Then test by closing software running in the background (especially stuff in the System Tray). Next I'd be looking at reseating the RAM, and checking in the BI/OS to make sure it's running at the recommended timings. A thorough ScanDisk might not go amiss too, to give you an idea of any issues that might be occurring there.

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I accidentally DLed a trojan of some sort. It began with a red shield in the icon tray saying my computer was infected and needed to download an update. I assumed that the trojan I had DLed had been detected by windows defender and that must have been what the shield was. Anyhow,... I couldn't get it to go away so i called the Windows Security help center and they had me run SmitFraudFix and NGenFix although we had to run them in normal mode because I can't currently access safe mode. This cleared up the fake shield from the icon tray. Now my computer reboots randomly and is obvious to me that there is a trojan downloader of some sort on my system since no matter how many times I run Spy-Bot it never comes up clean anymore, my system is running super slow, and there was pop ups (always different) but I think they are from a secondary infection since they go away after I fix through spybot. I currently run and use on a regular basis (and have multiple times in this current crisis) : Spy-Bot, McAfee, Ad-Aware SE Personal, Windows Defender, and AVG Anti-Spyware. I also run the teatimer and immunization through spybot, and run a seperate immunization program SpywareBlaster. The only one of these programs that seems to be soming up with anything is Spy-Bot and it's only recognizing the secondary infections. Here is my HJT log (sorry for being so long winded)

Logfile of HijackThis v1.99.1
Scan saved at 12:29:21 AM, on 1/27/2007
Platform: Windows XP SP2 (WinNT 5.01.26... Read more

A:Random reboots

I believe I have solved the problem on my own

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Hello all.

I have a small problem with random reboots and playing games.
I'll be a random amount of time into Oblivion, or older games such as Divine Divinity (Then there are games that don't seem to bother it, S.T.A.L.K.E.R. Counter Strike : Source, a few others).
And my system just up and reboots on me. No error messages, nothing in the event log etc. Even with turning off restarting on a error from the control panel. I've done scans for everything, cleaned up, defragmented my hard drives, cleaned out some dusts etc. I have nothing overclocked as well.
I've had my system sent to a Tech. He ran memtest, Prime95 and 3DMark for hours on end, even let most of them go overnight. Nothing seems wrong at all, other than these random reboots.
I have updated drivers and chipsets etc as well.

There is an update for my BIOS, but it does something to the CPU Microcode, I didn't think that was needed.

My system is as follows
Enermax 480W PSU
MSI Neo-F Mainboard P965 (Conroe board)Intel E6600 @ 2.4Ghz
BFG 7900GT
2 x 1gig Super*Talent RAM
2 x WD Cavier 250G 8MB Cache
Onboard Audio

From Everest;

Field Value
Sensor Properties
Sensor Type HDD
GPU Sensor Type Driver (NV-DRV)

CPU 50 ?C (122 ?F)
GPU 51 ?C (124 ?F)
WDC WD2500JS-00NCB1 52 ?C (126 ?F)
WDC WD2500JS-22NCB1 40 ?C (104 ?F)

And voltages in BIOS under Computer Health read as.
System Temperature - 38?C
CPU Temperature - 47?C
CPU VCore - 1.35V
3.3 V - 3.29V
5 V - Between 5.12 and 5.15V
5VSB - Between... Read more

A:Random Reboots.

Hi, have you checked the bios for Temperature shut down settings? The PSU seems a git low for gaming Im running a 650W and thats only average. But I would doubt it would reboot your system.

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Hi everyone.

I've got a PC that was recently built, running XP SP3, when it suddenly started random reboots. I've already checked the hard drive with the O/S for errors and it came out clean. I've also scanned the PC with NOD32 but didn't show any malware. I don't get a blue screen with the reboots, just the message 'windows has recovered from a serious error'. I'm not sure if it's hardware or software related. I've attached 4 of the latest dump files for anyone that can read them.

Thanks for any replies.

A:random reboots on XP SP3

I would test the memory . . click the link to Memtest in my signature

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could someone please give me some assistance with this computer. it was just reformated with winxp home. after that it kept shutting down randomly, the cpu temp was 64-70c so i put a brand new heatsink and fan on it. it is a p4 3ghz 478 mobo is 661FX-M ECS. i have tried the stick of ram in another slot. i am more worried about the psu failing. here is the volts as prime95 are running. let me know if this is normal or not. or if there is anything else i can try to keep the computer stable

Oh i forgot to add, when i added the new heat sink it hasn't change the temps of the cpu.

A:random reboots

Let's back up a bit. Tell us what you used for thermal paste on your new heatsink when you put it on. Did you clean off the old thermal paste, or just use the same? Tell us what case fans you have, where are they placed, which direction are they blowing, etc. On other question, why did you reformat?

Read other 4 answers

Hi, sorry if this is the wrong forum but I need help. Every now and then, my computer will randomly reboot. It turns off as if I've held the power button, and then turns back on. The first couple times it would reboot. One time it sat at my motherboard's welcome screen and just sat there, and now it doesn't boot at all. No video, now keyboard power. If it doesn't boot, I have to leave it off for about 10 minutes before I can boot it again.

I have ruled out overheating. It is pretty damn cold in here, I cleaned out the dust last night, and it rebooted with a temp checker open, all temps were below 40 C.

It seems to happen at random times, although the first few times were all when I was playing WoW. It has only happened once out of a game, and I was just sitting in windows with IRC and ventrilo open.

I've considered it to be a possible power supply issue, but I am not 100% convinced. I ran a stresstest (prime 95) and it did it fine, did not reboot, so being under load and not rebooting made me less convinced.

However I've noticed that some of my rails are very skewed. My 3.3 and my 5V rails are within range, however my + and - 12V rails are very very off. my +12V rail reads between +2.3V and +8V (8V was achieved under the stress test). My -12V rail is constantly at -16.97V. During a virus scan, my -5V went to -8.58V. I know that it is possible for speedfan to be wrong, so once I find my multimeter I'm going to test them again. Also in the... Read more

A:Random Reboots

So, I can't find my multimeter, but looking at my PSU it shows that I have 4 +12V rails and what they're designated to. The plugs for my PSU have the same indicators that are on the lable, such as pci-e 1 and pci-e 2. So I'm curious if those correlate to the rails or if that is just for ease of installation. Also, my graphics card has a 36 amperage requirement, and my 12V rails are rated at 18A, but since it's getting 2 it's ok? but one is possibly shared so it's bad? but it's worked for a year? please help

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I've been experiencing a lot of random system reboots and are becoming more frequent. Since the crashes are random and don't happen on a timely basis I'll try and explain the best I can. I rarely ever get a warning with a blue screen it just automatically goes black and restarts. But the last few times its been giving me a blue screen about "physical memory dumping". One of the very frequent causes I do know of (that never gives me a warning) is when I run any sort of flash based websites or applications, but its very random and isn't consistent on crashes. Other times it seems to crash when my pc has been running for a while, or if I've left it idle for a couple of hrs. I can't really give you an idea of a time my pc has run decently without crashes since I think it has from day 1. Also I know at one point I turned off the system reboot on a crash, but it still does it anyways...
I'm running:

XP Professional SP3
Dual Core AMD Opteron Processor
2gb ram

Dump File : Mini061611-01.dmp
Crash Time : 6/16/2011 12:08:11 AM
Bug Check Code : 0x0000000a
Parameter 1 : 0x000000e8
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x806e7a16
Caused By Driver : hal.dll
Caused By Address : hal.dll+2a16
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft? Windows? O... Read more

A:Random Reboots

Hello,And welcome to BleepingComputer.com, before we can assist you with your question of: Am I infected? You will need to perform the following tasks and post the logs of each if you can.Malwarebytes Anti-MalwareNOTEMalwarebytes is now offering a free trial of their program, if you want to accept it you will need to enter some billing information, so that at the end of the trial you would be charged the cost of the product. Please decline this offer, if you are unable to provide billing information. If you want to try it out, then provide the billing information.Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.
For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program bef... Read more

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Checking event viewer system folder reveals many warnings and errors over the latest month or so. Unfortunately I do not understand enough about the reports to interpret them correctly.

Recent examples of entries are as follows:

Error......11-15....Service Control Manager...7000
Error......11-15....Service Control Manager...7001
Error......11-15....Service Control Manager...7023
Warning 11-15....Server............................2504

Is there an event chart to which you could refer me? That might help me to determine what is going on?

In addition, there are application folder errors and warnings as well as security folder failure audits indicating a category of policy change.

Any help would be appreciated because I am out of my league.

Thank you,
Ivan Hubscher

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Good Day All,
I have a buddy's computer and it reboots randomly as I click on programs or navigate through Windows Control Panel or other Windows applications. I ran Windows Memory Diagnostic and Memtest86 and both came up clean. I don't think it's an overheating issue. The computer is nothing fancy...MB/HD/CD-DVD Drive/PWR SUPP. There are no external cards, network/video/sound...nothing. I ran Hijackthis and ran the log through an analyzer and it didn't report any "bad" exe's. I disabled the "Auto-Restart" on System Failure to try to get the BSOD so I could find an error code but when it does crash the screen is a total mess of lines and colors and I can't make out any words, if they're even there. Here are some specs:
MB: Biostar P4M900-M7 FE
400W Micro HPC Power Supply

Please let me know what additional information you need and I will supply it. Thank you for your time.

A:Random Reboots

when it does crash the screen is a total mess of lines and colors and I can't make out any words, if they're even there. Here are some specs: That right there means the video card is dying. I would replace it.

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I'm running Windows XP SP3.

I recently put a new motherboard in my computer as the old one broke down back in June 2010. Ever since installing Windows, updating it completely, and adding all my pictures/movies/music, I've had my machine reboot itself at least once per session.

The error message I get from the Event Viewer is this:

The computer has rebooted from a bugcheck. The bugcheck was: 0x100000d1 (0xa4072000, 0x00000002, 0x00000000, 0xa8e110d8). A dump was saved in: C:\WINDOWS\Minidump\Mini011311-03.dmp.

I've added my minidump files, any help would be greatly appreciated.

A:Random reboots on Win XP


All those MiniDumps say probably caused by : viahduaa.sys

I believe that is the sound driver VIA High Definition Audio Driver

Read other 2 answers

What might be the cause of occasional random reboots? The power supply tester I have indicated no problems. What might I next look at?

A:Random Reboots

it could be a number of things, check the temps, it could be that under load or on long running your CPU is overheating. it could also be a memory shortage or a particular issue with the drivers for a piece of hardware.

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im getting random crash reboots, and bsods, when opening folders, programs, exes, and randomly in the night.

can anyone help me?

it seems to only happen when opening up folders/exe's/games/mozilla firefox.
and in the middle of the night, randomly.

A:random reboots

try safe mode are you getting the same results.

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My name is Krysti, and I'm somewhat okay with computers. (ish. )
Lately my desktop has been restarting at random, I think at CPU intensive moments, but I'm not quite sure...
I don't know what could cause this, since I don't think I installed anything new or made any changes to my system recently. I thought it was overheating perhaps, but I cleaned the fans and checked if they worked, which they did. Maybe it's just old age, I don't know? I really don't know what to do and I hate using my laptop at home, which is what I'm doing now.

Hopefully someone can help me? I'd appreciate it so much! Thanks in advance!


ps: I entered my desktop's computer specifications on my profile.

A:Random reboots. :(

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Hi TechSpot,
As is obvious I?m having some technical difficulties with a new PC I?ve had a little over two weeks ? and would appreciate any help possible.

I am currently running on;
3.2ghz Prescott Pentium 4,
200GB hard drive,
disabled onboard graphics
and my own budget Radeon Atlantis 9200 128mb card.

I have been in discussions with the executive of the place where I got the computer from and it seems he?s sending me in circles, but having checked here other people seem to be experiencing the same ?Random Reboot? problem I am having.

From what I?ve read of others on here it could be the guy I traded the graphics card from, an old friend, hadn?t installed it correctly and has ruined it; could be drivers (which MS OCA says at times); overheating (Sys&Cpu temp ?allegedly- 35/40degree?s)*; or that I blew the power supply by not using a surge protection adapter.

They are sending out a new power supply if I ring them later, firstly I?d like to get your input into this matter and see if you can narrow down the possibilities and lead me closer to being able to actually use the PC as I?m miles behind work deadlines as it is and currently at the end of my teather.

I am attaching 5 of the most recent dumps, and one anomaly which is for some reason bigger in file size just for fun. Please help?


*They also think it could be overheating because the sensor may have been dislodged, and the temperature could ... Read more

A:Random Reboots - Sorry.

And something I forgot to mention -
I ran a memory test on the two sticks of RAM, finding that one had 7 'Results' found when using LRAND. I checked them individually, and the results were all on one stick. Should there be that many errors found when using a Standard Settings Scan?
On the other stick there were none, until I used the Extended version of the test... But apparantly you can't get "perfect" error-free components, so this is normal. Well thats what they told me.

Noob will await your analysis and advice.


Read other 13 answers

My Dell Studio 1749 laptop seems to randomly reboot itself.
Once it reboots, I get a screen that asks if I want to search for a solution, or something like that. I always click yes, but nothing ever happens.

Occasionally, I get the actual "blue screen" (it sure is tiny on my 1080p display!), but most of the time the screen just suddenly goes black and reboots.

Also, occasionally when I try to put the machine to "sleep", it gets stuck, and I never get the blinking light. I then must hold the power button till the machine shuts off completely.

The machine often seems sluggish. I have to wait a few seconds before scrolling down a web page, for example. Not what I'd expect from a machine that's maybe 6 months old.

I've used msconfig's startup and services tabs and unchecked many items that looked unnecessary, such as the Dell support and backup items, but it hasn't improved anything.

I'm glad I found this forum. Looks like you guys could be really helpful!
Thanks in advance.

Dump files attached.

A:Random Reboots

Hi -

21 BSODs dating back to July 2010. Networking issues involved. Intel wifi named in 14 BSODs as the probable cause.

Update Intel Centrino Advanced-N 6200 AGN driver -

NETw5s64.sys Tue Sep 15 15:40:39 2009 (4AAFEDB7)

Intel drivers - http://downloadcenter.intel.com/Deta...19142&lang=eng

Remove McAfee Internet Security - http://jcgriff2.com/A-V_Removal_Tool...e_Removal.html

Reboot upon completion. Install MSE - http://www.microsoft.com/Security_Essentials/

If BSODs persist, run the Driver Verifier -- http://jcgriff2.com/driver_verifier.htm

Windbg Logs
--> http://jcgriff2.net/BSOD_Logs/_99-db..._jcgriff2_.txt
--> http://jcgriff2.net/BSOD_Logs/_99-db...riff2_.txt.zip

Regards. . .





Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Nov 30 20:29:39.235 2010 (GMT-5)
System Uptime: 6 days 6:43:45.330
*** WARNING: Unable to verify timestamp for NETw5s64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETw5s64.sys
Probably caused by : NETw5s64.sys ( NETw5s64+1b6d75 )
PROCESS_NAME: curl.exe
Bugcheck code 000000C2
Arguments 00000000`00000007 00000000`00001097 00000000`0021000a fffffa80`03f3bd40
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug s... Read more

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My computer continually randomly reboots itself, and then is fine when it loads up, but this is a very annoying problem, can anyone provide a solution?

A:Random Reboots

This is almost always caused by overheating. Check all the cooling fans inside your computer. There are other things too, but first check your fans. There should be at least one inside the power supply and one that cools the CPU directly.

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After CPU change from max TDP 144W to max 125W, pc randomly reboots. It's not BSOD, there is no minidump, also it's not temp problem. It mostly reboots while watching youtube (1080p po 1h), but it doesn't reboot when 1080p songs are played in background. When using prime95 it sometimes reboots instantly, sometime nothing happens for 10 mins. While playing games with medium CPU utilisation nothing happens, but when i load ARMA 3 for example it reboots.

MB: Gigabyte ga-970A-UD3 
CPU: AMD FX-8350 8x4.0 GHz 
CPU Cooling: SilentiumPC Fortis HE1225 
GPU: Palit GTX 960 4 GB 
RAM: Kingston HyperX 8GB (2x4GB) 1600 MHz 
HDD: Seagate 1TB, SATAIII 
SSD: Kingstone HyperX Fury 120 GB 
Zasilacz: OCZ ModXStream Pro 600W

Restart SW,
Changing SATA power cable,
Looking at condensators in power supply

A:Random pc reboots

Check the event logs and it should show if there was a power interruption or if something else may be causing it.

Read other 0 answers

Hi guys.

Whats happening is that i am trying to have a bit play in Packet Tracer 5.2 as im doing the CCNA course and sometimes when I go to put a switch or device into the area, my computer does a nice hard reboot and then tells me the System has recovered form a serious error.

Error Signature is:


BCCode : 10000050 BCP1 : E2ABA02C BCP2 : 00000000 BCP3 : BF9FA08C
BCP4 : 00000001 OSVer : 5_1_2600 SP : 3_0 Product : 256_1

It also sometimes does it with my VW parts manual too randomly.

Send the error code off to M$ and they say its a problem with:

Address a problem with ATI Graphics Driver

ATI Graphics Driver has stopped working properly.


Now im running the latest release of my now ancient graphics card.

Tried reinstalling all, but nothing works.

Anyone got any advice?


A:Random Reboots

Fixed, did a windows update on the driver in device manager.

ATi must have had outdated drivers.

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I just my upgraded my MX440-8X to a FX5700 and now when i play a 3d game my sytem randomly reboots - no errors no bsod no nothing. Oddly enough the Sims 2 works fine. I have even reformatted and reinstalled Windows. My specs-
AthlonXP 1700+ (Palomino)
Epox 8KHA+ (KT266A)
256MB PC2100 No Name (Samsung chips)
Chaintech SA5700 128 MB (FX5700 - not LE or Ultra)
Linksys LNE100TX
Seagate 10GB 5400RPM
Creative DVD 12x
Iomega Zip100
Antec 300w PSU

I just bought this card for $89 retail and would like to keep it so please help ! ! !

PS I have ceased and desisted any o/c.
PPS I have used 61.82 66.94 and 71.84 forcewares

A:Random reboots in 3d

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Hey guys, kind of in a rush and haven't browsed through all topics yet..sorry if there's already one like this, admins feel free to delete if needed..

Anyways, my PC is a gaming type. Basically, it's been rebooting at random times, it may be within an hour, 2 hours, 5 minutes or even when it starts up.

I went to the shop where I had it custom built to check it, they said it could be because of the two windows XP I have installed. One of my hard drive is in 2 partitions, so my 250gig (main one) has a 180gig (D drive) and 70gig (C drive), I think that's how it's divided.

Anyways, the guy told me to delete the one in D drive, so I tried, but can't because a specific file (Flash9f.ocx) is being used, thus preventing me from deleting windows.

I tried "re-installing" it again to delete it, but when it boots from the CD, it only shows C drive, so I'm kind of stuck there, ahaha..

The computer technician also told me all basic components has no problems, ie. RAM, motherboard, etc.

I don't think it is heat, I have an Antec 900 which I think should be more than enough to keep it cool.

Anyways I have to go, kind of late ahaha, appreciate any help, will edit/add things if needed when I return, like my system info. If there is anyone who thinks that 2 windows may not be the problem of my random reboots, please do tell.

Thanks in advance!

A:Random Reboots

Ok, I think I may have solved the deleting windows part, what I did first was, go into the actual windows folder and delete all files...ahaha..then I read somewhere to..right click "my computer" > "manage" > "disk management" and from there I deleted the partition (forced it) that had the extra windows installation, after that I made a new partition, right clicked and format, now it is formatting, will update when it is done and whether or not my computer still does random reboots.

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I've been having this problem for a few years now. I get no warning message or anything. My pc reboots like someone hit the reset button. I get an error message on startup saying my pc wasn't shut down correctly but that is it. It tends to happen more when playing games but I've had it happen when I was just surfing the web. I first built this PC and started using windows vista, I thought that was the problem so I downgraded to XP, same issues. My buddy and I built the same PC's at the same time so he lent me his desktop to swap out all my parts one by one to find the problem, nothing worked. Finally I stumbled upon an article on irq conflicts and shifted my XP pc from an MPCI to a standard PC and it fixed. Now I upgraded to windows 7 and the random reboots are back. If anyone has any suggestions, please let me know. Thanks in advance.

A:Random reboots

voltage issues and overheating can both cause a PC to just shutdown/reboot. I would check the temperatures on your cpu and video card first. Make sure you fans are working and that the inside of your case is reasonably clean/dust free

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my computer reboots randomly at different times. why? and how do i stop it?

A:random reboots?

Depends.. Is it during games? 3-D stuff draws lots of power, so often times power supplies give up when they can't keep up with the demand caused by running a graphics accelerator card, causing a reboot.

If power is A-OK, then I'd check memory, then motherboard. That's about it for hardware.

Software wise, are you all updated? Have you installed anything new recently?

Read other 2 answers

Random Reboots

Message after :

roblem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033
Additional information about the problem:
BCCode: 1e
BCP2: FFFFF80003100440
BCP3: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:

A:Random Reboots

Hi sevenwaves, Welcome to Sevenforums

Here is your dump information

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff880010051d1, fffff8800a3069a0, 0}

Probably caused by : fltmgr.sys ( Processing initial command '!analyze -v;r;kv;lmtn;lmtsmn;.bugcheck'
fltmgr!TreeUnlinkMulti+51 )

Followup: MachineOwner

2: kd> !analyze -v;r;kv;lmtn;lmtsmn;.bugcheck
* *
* Bugcheck Analysis *
* *

An exception happened while executing a system service routine.
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff880010051d1, Address of the instruction which caused the bugcheck
Arg3: fffff8800a3069a0, Address of t... Read more

Read other 4 answers



I hope someone can help...

I recently bought a custom built PC from a local business and installed my own copy of Windows 7 Ultimate 64bit. The problem is, that after about 15 minutes of turning the computer on, it freezes with the sound of whatever is on looping also. After I have hit the reset button, everything is fine for around another 30 minutes or so, but then the computer just randomly reboots without warning. Once loaded up again, it is fine for hours and hours with seemingly no more problems?!

Can anyone tell me what the hell is going on?

Many Thanks!

? OS - Vista/ Windows 7 ? Windows 7

? x86 (32-bit) or x64 ? x64

? What was original installed OS on system? None

? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Full retail

? Age of system (hardware) Less than a year old

? Age of OS installation - 1st installed around 6 weeks ago, 3-4 weeks since re-install.

? CPU - Athlon II X4 640 3mhz

? Video Card - Radeon XFX HD5775 1GB

? MotherBoard - ASrock N68C-S UCC

? Power Supply - ATX 500204 (500w)

? Hard Drive - Standard (ST1000DL 002-9TT153 SCSI Disk Device)

? Ram - 2 x 4gb Corsair DDR3

No sys manufacturer or model number - Custom built.

A:Random Reboots

Can we have a make and model on the psu and also a model number on the Corsair Ram.
There are many problems with 4 Gb sticks of ram and I want to check compatibility here, You may have to pysically remove 1 stick to get model number or you can try siw from here:
SIW download and reviews from SnapFiles

Read other 4 answers


I hope someone can help...

I recently bought a custom built PC from a local business and installed my own copy of Windows 7 Ultimate 64bit. The problem is, that after about 15 minutes of turning the computer on, it freezes with the sound of whatever is on looping also. After I have hit the reset button, everything is fine for around another 30 minutes or so, but then the computer just randomly reboots without warning. Once loaded up again, it is fine for hours and hours with seemingly no more problems?!

Can anyone tell me what the hell is going on?

Many Thanks!

? OS - Vista/ Windows 7 ? Windows 7

? x86 (32-bit) or x64 ? x64

? What was original installed OS on system? None

? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Full retail

? Age of system (hardware) Less than a year old

? Age of OS installation - 4-6 weeks

? CPU - Athlon II X4 640 3mhz

? Video Card - Radeon XFX HD5775 1GB

? MotherBoard - ASrock N68C-S UCC

? Power Supply - ATX 500204

? Hard Drive - Hitachi 1TB 7200 RPM SATA 3.5" HD

? Ram - 2 x 4gb Corsair DDR3

A:Random Reboots

Please provide this info even though you're not reporting BSOD's. The reports will contain helpful information: http://www.techsupportforum.com/foru...ta-452654.html

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OK, so about 3 days after fixing an NT System/Authority shutdown using the winsock fix, the other PC on the network randomly reboots. I must note that its like somone is pressing the reset button and there is no warning.

It's usually prompted by full screen applications (such as games) and a disk cleanup seemed to do it also. I'm thinking it could be a hardware failiure but theres no blue screen and I havent installed any new hardware for months.

Log was analyzed using HijackThis Analyzer - Updated on 12/6/04
Get updates at http://www.greyknight17.com/download.htm#programs

Logfile of HijackThis v1.98.2
Scan saved at 15:04:53, on 15/12/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A5... Read more

A:Random Reboots

Download: StartDreck (http://www.greyknight17.com/spy/StartDreck.zip).

Unzip to its own folder and start the program:
Press 'Config'
Press 'mark all'

Uncheck the following boxes only:
System/Drivers -> NT Services
System/Drivers -> NT Kernel- and FS-drivers
Press 'OK'

Press 'Save' and select the location to save the log file (default is the same folder as the application)

Post the log in this thread.

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Hello folks,

Do any of you know how to read the following minidump from the Windows Debug Tool?
i am trying to figure out why does my pc keeps restarting no matter what i do.

here is the minidump results:

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 19, {20, 82e51690, 82e51728, a130008}

Probably caused by : ntkrnlmp.exe ( nt!ExFreePoolWithTag+2c1 )

Followup: MachineOwner

1: kd> !analyze -v
* *
* Bugcheck Analysis *
* *

The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arg1: 00000020, a pool block header size is corrupt.
Arg2: 82e51690, The pool entry we were looking for within the page.
Arg3: 82e51728, The next pool entry.
Arg4: 0a130008, (reserved)

Debugging Details:


POOL_ADDRESS: 82e51690




LAST_CONTR... Read more

A:XP PRO SP2 random reboots.

For that particular faulting module there is no way from the dump to pinpoint the cause. Pattern is important -- such as when and whether the fault is repeating.

It is an nt memory management module reporting "pool corruption".

The corruption can be caused by non-microsoft drivers such as antivirus or firewalls.

It could also be due to fauty memory.

You might be able to get a more specific clue by running Driver Verifier.


Windows has a built in driver tester that may find something.
Before using it you must ensure that you can start in Safe Mode and return from it. If verifier issues a STOP screen, rebooting in Safe Mode is the only way to reset it.

In its default configuration verifier tests "unsigned" drivers, but you can have it test all drivers under maximum conditions.

There's less to it than meets the eye in this MS article:


To run verifier simply go to Start > run and enter:


and select "standard configuration" and follow the prompts.
It will run on the next reboot. If it finds something you will get a Blue Screen STOP message.
Ignore the STOP parameters -- they are specific to verifier. The only thing important is the driver file name if it finds one.

If you get a STOP screen you will have to reboot to Safe Mode and run verifier again and have it "delete existing settings"

If you do not get a STOP message you c... Read more

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