Over 1 million tech questions and answers.

Account Sign-In Hidden from Sign-in Menu/Start Menu

Q: Account Sign-In Hidden from Sign-in Menu/Start Menu

My younger brother and I share a computer. It is Windows 10 Pro. I was letting him use it while i was asleep. All I know is that he was playing his video games. Anyways, he left the house to go hang out somewhere and i wake up to see that when i turn on the computer, only his account shows at the sign-in screen. Meanwhile, there are THREE accounts on this computer. My account, His account, and a local that my other siblings use sometimes. I restarted and even shut down my computer about 4 times. I waited until he came back and logged on his account to check what was wrong, and I see that my account is still there with all my files and docs. The other local account is there too. I log out to see if my User name is there but it isn't. I tried to see if my account was deactivated using these methods but none of them worked. I've looked on Microsoft's forums but all I found was how to activate the built-in administrator account. Please do your best to help!! I have important work to do on my account but i can't access it.

Read other answers
RELEVANCY SCORE 200
Preferred Solution: Account Sign-In Hidden from Sign-in Menu/Start Menu

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 110

Just upgraded to Windows10 4 days ago and got this on screen last night and until now. What will I do? PLEASE SEE PHOTO.

A:Critical Error: Start menu and Cortana aren't working.....Sign out now"

Just some of additional details I can remember after Windows 10 Upgrade.
It looks so good at first, the environment...so cool... Until after 1 day,
1) I cannot play my music using "Windows Media Player"
2) I cannot "PRINT". Printer in my devices was gone. I re-installed it (Brother DCP-J100). And then it appeared in the devices as two copies: One with "Copy(1)" at the end. I tried to print, I cannot print. All were in "queued" all the time.
3) I transferred photos from my mobile phone to laptop via Bluetooth, all were "NOT SENT". I found out: I need to right click on the Bluetooth icon and then press "Receive a file". Ops, before this it is automatic.....
4) My greatest DISASTER: Above-mentioned: CRITICAL ERROR: Start menu and Cortana aren't working. We'll try to fix it the next time you sign in. Sign out now. Seemed like I don't have another choice but to sign out. But I have signed in and out already more than 10 times, when will it be fixed??? I cannot use my laptop well. Just to reach you out here in forum am using my mobile phone to take photo of the screen and patiently typing....I tried to click my "Mozilla browser in the Desktop" it doesn't function. I's forced to use "IE" instead and I don't like it and my time is limited coz anytime now while typing it can crushed....

PLEASE HELP ME ON THIS...if this cannot be solved, please give me instruction on how can I rather go back to Windows 8... Read more

Read other 2 answers
RELEVANCY SCORE 100.4

The sub-menu of "Shut down or Sign out" has several options, two of which are "Update and shut down" and "Update and restart".

From what I can recall, prior to the Anniversary Update, these options only used to appear if there was an Update to be installed. Now they seem to be a permanent part of the sub-menu even if there is no Update to be installed.

Is this the way it is supposed to work or is this a bug in the sub-menu?

T.
 

A:Shut Down or Sign Out Menu

Read other 9 answers
RELEVANCY SCORE 99.6

Good morning. I've been struggling with the annoying issue of not being able to switch back to using a PIN to log in, and found a guide that said it would reset the PIN option if I cancelled in the middle of creating a new PIN. I did so, and when I went into the settings to create the PIN (which had indeed been reset), I got an error message. Thinking all I needed was a reset, I restarted the computer. However, now the Sign-In Options menu won't load (the little dots just slide across the screen).

My suspicion is that I corrupted that section of my user profile, but I don't really know how to fix it without doing a full clean install.

A:Sign-In Options Menu Won't Load

Got a restore point prior to those changes??

Read other 3 answers
RELEVANCY SCORE 99.6

hi is there anyone on here that can tell me how i can remove the sign in name from the msn login screen within xp pro? every name that is entered gets stored in the drop down box. i have tried deleting the cookies and also turned of auto complete but the names are still there and will not go away...thanx
 

A:[Resolved] sign in name pull down menu

Read other 8 answers
RELEVANCY SCORE 98.4

Hi All,

Could someone please provide some ideas.

We have just upgraded a bunch of users to windows10. And we need to sign out/log off/lock screen from time to time. But this is not obvious in the default desktop layout and these options not available in the power menu. I would like to add the sign out/log off/lock screen options in the power menu and is this possible to add in the layout as well ? And since we have a large number of users I'm thinking of using the Group Policy to do a mass deployment. I'm using Windows Server2012R2

I've been searching through the settings and policies and in the Group Policy tried enabling the "Add Logoff to the Start Menu" policy setting but that doesn't work. Tried anyway although it doesn't seem to support Windows10. Tried to do the same using the Local Policy Editor on my pc also didn't work.

Please let me know how to add sign out/log off/lock screen to all users pc on their powermenu/layout using Group Policy in the Windows Server2012. Much appreciated. Thanks in advance.

K.

Read other answers
RELEVANCY SCORE 86.4

Trying to lock down a tablet running Win 8.1 It's set to auto log in so I don't want the user to be able to sign out. Any ideas how to disable or remove it?

THanks
Chris

A:Remove Sign out from User Name and Power User Menu

In registry editor go to

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System

double click on shutdownautologon and write value 0 instead of 1.

Read other 3 answers
RELEVANCY SCORE 86.4

I Just had a log in error. I have a Dell Precision 7710 mobile work station with the Anniversary Update. I turned on the machine and tried to log in and got:

---------------
We can't sign into your account
This problem can often be fixed by signing out of your account, then signing back in. If you don't sign out now, any files that you create or changes that you make will be lost.
---------------

Logging out and restarting did not work. I shut it down, undocked (it is a Thunderbolt Cable Dock), and then restarted. Luckily it was back to normal log in. I shut down docked, and booted and it was normal log in again.
Not sure what happened. Hope the issue does not come back.

I read online this happened to others, but cannot find a cause or fix (other than restarting) and wondering if anyone knows why this happened.

thanks

Read other answers
RELEVANCY SCORE 86

Hello All,

When switch on my computer , the start menu and task bar is hidden

How can i display it ?

reagrds
 

A:start menu and taskbar are hidden

Is it hidden when you drag your mouse to the bottom of the screen?
 

Read other 3 answers
RELEVANCY SCORE 86

I have hidden folders in my start menu :.... start menu\allprograms\ "accessories folder is missing here"

A:Hidden folders in start menu

Hello Bob,

If the Accessories folder itself hidden (faded) or missing/deleted?

If missing or deleted, then you could use the tutorial below to restore it.
Start Menu - Restore Missing Default ShortcutsHope this helps,
Shawn

Read other 1 answers
RELEVANCY SCORE 85.2

I found myself with a virus last week and downloaded malwarebytes which appears to have successfully removed Trojan.FakeMS and Trojan.Agent, or so it appears. My files were still hidden so after a bit of looking around on this site, I was able to download the unhide.exe file, run it and obtained most of my icons and such. BUT, under my start menu only two items are in the quick list (which I'm not too concerned about) but under "All Files" the folders for all my programs are there but they say they're empty.

From my research it looks like a fairly common problem that I can fix but I wanted to make sure I didn't have any extenuating cicrumstances. Is there a way to obtain help without posting all the logs or posting them privately? I'm not sure what kind of data they contain but I'm not comfortable posting data I am unfamiliar with to the internet for all to see. Please forgive me if this is a silly concern.

Thanks for your help!

A:Start menu programs hidden after unhide.exe

I went through the same thing on a few computers and they were all different to restore the data back to the original state. In some instances I was able to just show all hidden files and folders so I could see the hidden files. Then I selected all the hidden files in Documents (example) and right clicked on 1 of them and unchecked the "hidden" box and they all became visible again.The other thing I had to do in some cases was this:http://www.vistax64.com/tutorials/159034-start-menu-restore-missing-default-shortcuts.htmlGive them a try and post your results, I am happy to help if I can!

Read other 75 answers
RELEVANCY SCORE 85.2

First post - Friend asked me to help with his computer. Said he clicked a link on an email from the USPS and ever since it's been unusable. What I found is many of the personal folders have been hidden, the desktop gone, many processes in the registry point to files and folders that don't exist, and the start menu is gone - at least until I changed it to classic view, and then it's limited. I "unhid" the files, manipulated the registry as much as I knew would be safe, and all I have left (as far as I can tell) is to bring back the start menu. System restore was on, but there were no saved restore points, which I thought was odd, and wondered if they were just "hidden" also, but I couldn't find anything.

I have scanned the computer with Avast, Malwarebytes, SUPERAntispyware, and also used iKill. No spyware or viruses found. This one has me stumped.

Any ideas would be appreciated.

A:Start menu wonky plus hidden files

Note: Upon another reboot, Windows Defender stopped a startup program 4da2fffe0001b25d.exe which happens to be the name of a file that the registry is trying to reference in the local machine part of the registry... \WindowsNT\CurrentVersion\Windows\Load\....Daryl\...temp\4da2fffe0001b25d.exe

Well, the file or program does not exist on a search of the hard drive.

Could I solve my problems by using a Win7 disc to repair Vista? I'm told that may work, but I'm skeptical. The owner of the computer does not have the install discs (of course).

Read other 2 answers
RELEVANCY SCORE 85.2

I just managed to take off both the Win7Recovery virus AND a TDSS virus off my Win7 Ultimate computer using Malwarebytes, TDSSkiller, Rkill, and SpybotSD. However, almost all of the links/shortcuts in Start-->All Programs are not visible (ie: showing (empty)). I ran unhide.exe but it did not help. I am able to view documents, and open them, but can't find the programs anywhere (like Word, Excel, etc). I ran SystemLook as has been suggested and get the log below. Please help!

SystemLook 04.09.10 by jpshortstuff
Log created at 17:01 on 23/06/2011 by Nisha
Administrator - Elevation successful

========== dir ==========

C:\Users\Nisha\AppData\Local\Temp\smtmp - Parameters: "/s"

---Files---
None found.

C:\Users\Nisha\AppData\Local\Temp\smtmp\1 d------ [20:05 22/06/2011]

C:\Users\Nisha\AppData\Local\Temp\smtmp\1\Programs d------ [20:05 22/06/2011]

C:\Users\Nisha\AppData\Local\Temp\smtmp\1\Programs\CCleaner d------ [20:05 22/06/2011]

C:\Users\Nisha\AppData\Local\Temp\smtmp\1\Programs\Malwarebytes' Anti-Malware d------ [20:05 22/06/2011]

-= EOF =-

A:Start Menu Program Files Hidden

Unfortunately, backup files are not present, so you'll have to restore all items manually.You can restore the defaults for the Start Menu and Administrative Tools as follows:Windows 7: Restore Default Shortcuts in Start Menu All ProgramsVista: Restore Default Shortcuts in Start Menu ProgramsRestore the Administrative Tools folder with vista_ultimate_admintools.zip=====================================================================================To manually recreate "All Programs" entries, follow these steps...Download App PathsDouble click on AppPaths.exe to run the program.Keep the program open.In this example I'll recreate an entry for Avast antivirus program.Go Start>All Programs.Right click on Avast entry, click "Properties".NOTE. Make sure, you right click on Avast program, NOT on Avast folder.You'll see this window:Due to the damage caused by the infection, you'll find "Target" box empty.Go back to AppPaths window and find Avast entry.Right click on Avast line, click "Edit".A pop-up window will open:Highlight everything in "Path" box, right click on it, click "Copy"Go back to Avast "Properties" window, right click inside "Target" box, click "Paste".IMPORTANT! Add quotation marks at the beginning of the path and at the endClick OK and you're done.In case, program's link shows as (empty):Open Windows Explorer, navigate to Avast folder in Program Files... Read more

Read other 5 answers
RELEVANCY SCORE 84.4

I only see the desktop clearly and the icons for brief seconds upon start-up, but then immediately the start menu covers (or shades) the entire desktop and hides the icons. I've tried tried clicking the start menu icon and right-clicking the start menu icon and clicking "Desktop" (which does nothing). There's no icon to minimize the start menu in the top right corner, the "tiles" are constantly showing even after I removed them all. That ended up turning it into just a blank shade still covering the desktop. I'm still able to access all the desktop icons and programs by clicking the small double arrows to the right of the "Desktop" along the menu bar to the right, as well as by opening the "All Apps" in the start menu. I'm at a loss. I recently had an IT guy "fix" my laptop, but instead he only fixed the constant airplane mode and he did nothing about this issue. Which is hard to miss; I feel like it makes it difficult to navigate the computer with the start menu constantly up. Also, I'm not sure if it's connected, but the brightness setting will not remain at the level I change it to (which is usually the brightest setting), even while plugged in. It lowers back to about just below the middle setting seconds after I've adjusted it both with keyboard shortcuts and with manually adjusting it in the Settings folder. I'm the administrator and the only one who uses this computer, but it will... Read more

Read other answers
RELEVANCY SCORE 83.6

I have Windows XP Pro, SP2.

I have a situation where a program shows on "All Programs" but not in C:\Documents and Settings\username\Start Menu\Programs or C:\Documents and Settings\All Users\Start Menu\Programs in Explorer. How can I see that shortcut or whatever in Explorer?

Also, on C:\Documents and Settings\username\Start Menu\Programs and C:\Documents and Settings\All Users\Start Menu\Programs there appear items (files, shortcuts, whatever) of the same name. What's going on here?

Thanks,

royeo
 

A:Program shows on "All Programs but not on username Start Menu or All Users Start Menu

Read other 6 answers
RELEVANCY SCORE 83.2

A little over a week ago my computer contracted a virus and by the time Malwarebytes had finished scanning and finding/removing 7 or 8 infected files, nearly all the icons on the desktop were gone and the start menu simply showed "empty".

I rebooted in safe mode and while looking around noticed that the files were all still on my computer but hidden. I brought my laptop into my mom's office and her IT guy worked on it. He said it had "infected the master boot record" which he cleaned, and reinstalled Vipre to the computer.

However, when I brought the computer home and turned it on the items were practically still empty in the start menu, and a scan uncovered another trojan virus. I assume this was related to the earlier issues.

I looked for some fixes via google on getting the start menu back in order but nothing seemed to work, and I noticed some of the programs, like Paint for example, don't seem to be accessible at all, even via My Computer. And then earlier this morning when I was browsing these forums before work it seemed like everybody was combofixing . . . so I ran that . . . I don't believe it did anything positive or negative but info. that should be mentioned.

Would greatly appreciate any advice on how to proceed, thank you so much.

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by Ari at 22:59:33 on 2011-12-28
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3574.2591 [GMT -6:00]
.
AV: GF... Read more

A:Start Menu items are empty/hidden and icons gone from Desktop

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/435101 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

Read other 9 answers
RELEVANCY SCORE 82.8

You have recently removed one or more virusus from this computer, but now a new one has appeared.

First, AOL is extremely slow to start when I click on the icon. Once I've signed on, after a time a new sign-on screen appears on top of what I'm doing. I cancel that one. Soon I see activity at the bottom of the screen (where ordinarily you see "Done" or "//http:/..." etc. The virus is doing its own AOL activity! Soon afterward AOL is canceled, as if I had canceled it.

Also, Microsoft XP suddenly announces they are having to increase my virtual memory. Paging size is currently at 384 Mb, and my RAM is 1.25 GB. This is happening more and more frequently.

I have again changed my AOL sign-on password, and I no longer permit it to use the password automatically (I have to enter it at each sign on).

Thanks for any help you can provide.

A:Repeating AOL sign-ons, growing virtual memory, slow sign-ons

Hello,And welcome to BleepingComputer.com, before we can assist you with your question of: Am I infected? You will need to perform the following tasks and post the logs of each if you can.Malwarebytes Anti-MalwareNOTEMalwarebytes is now offering a free trial of their program, if you want to accept it you will need to enter some billing information, so that at the end of the trial you would be charged the cost of the product. Please decline this offer, if you are unable to provide billing information. If you want to try it out, then provide the billing information.Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.
For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program bef... Read more

Read other 21 answers
RELEVANCY SCORE 82.8

I went into my User Accouts in the Control Panel. I deleted a User called Nathon. I created a new user account with Admin authority named Jack.
However, everytime that I start my computer from my morning bootup, the Signon Window has the deleted User, Nathon.
I have to type in Jack, for the new user, and I get into Jacks Account.

Why is Windows not remembering that I have deleted the USER, Nathon?

I have never had such a problem with any of my other windows computers.



Operating System
MS Windows XP Home 32-bit SP3
Installation Date: 28 April 2010, 17:47
Serial Number: B2KW2-WFXJP-DYBT7-HF44F-TJJ9W
Windows Security Center
Windows Update
AutoUpdate Download Automatically and Notify Prior to Install
 

Read other answers
RELEVANCY SCORE 82.8

Subject says it. Just setting up new pc for my wife. Came with XP Home preinstalled but the start menu was the classic. Switched it to the XP start menu (which I've grown to like better) and My Computer, My Network Places and Internet Explorer icons were removed from the desktop. Only recycle bin remained. Switching back to classic puts them back again. Oddly enough, when I was saving a dowload to the desktop (while set up as XP) the My Computer, My Network Places showed in the save to box when pointing at the desktop.
 

A:Switch from Classic Start Menu to XP Start Menu removed desktop icons

Read other 7 answers
RELEVANCY SCORE 82

After having done the update, I'm having two issues that are bugging me:

1. I cannot change the lock screen from the "cave by the shore" default nor bypass it (Brink is working on the bypass issue I believe)

2. If I go into netplwiz and uncheck the need for a password, the "Welcome" screen has the system default user picture, that drawing of a circle over an arch, not the picture I assigned to the account. With the need for a password, the picture on both the sign-in screen and "Welcome" screen is correct tho.

The lock screen issue I can live with since I normally don't use a password, but the default user picture is bugging me. I went into %ProgramData%\Microsoft\User Account Pictures and replaced all the default pictures with ones the same name and size of the picture that I have for the account, but it still shows the default.

I've searched around for another place where the default picture is, but cannot find any, even with the search including hidden system files.

Anybody know where the system default user pictures are stored, other than in the User Account Pictures?

A:Odd Sign-in versus Auto Sign-in Problem in 1607

Hello TheSchaft,

Q1) I've added OPTION THREE in the tutorial below to be able to disable the lock screen again, but it doesn't do so at startup.

Lock Screen - Enable or Disable in Windows 10
Q2) I'm not aware of way to stop this yet when you have netplwiz set to automatically sign in to an account at startup. The blue note box at the top of the tutorial below will show you the default locations for account pictures to help.

Account Picture - Change in Windows 10

Read other 4 answers
RELEVANCY SCORE 81.6

I?m on a Windows XP with Media Center PC and I?m experiencing Google redirects while in my Firefox Browser, background audio from iexplore.exe, iTunes pops up then random download of podcast occurs, and hidden start up menu. Booting up to safe mode produces a blue screen which keeps me from running programs in this mode.
My tech friend fought off a prior System Fix virus which came up last week using programs like Stringer, ComboFix, etc. I noticed he left the programs on my son?s desktop. Can you help? If so, I?m not familiar with how to produce the log lists you will need to diagnose the problem.

A:Google redirects on XP PC, background ads/audio from unknown sources, hidden start menu.

Hello,Please follow the instructions in ==>This Guide<== starting at step 6.Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button. Since you have run ComboFix, please include the ComboFix log in the reply.If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, include the information that you were unable to produce the other logs, include the ComboFix log, and describe what happens when you try to create the other logs.Please note that I am not a member of the Malware Removal Team and will not be assisting you in removing the infection. I'm simply helping you to post the information they need in order to assist you.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.Orange Blossom

Read other 4 answers
RELEVANCY SCORE 81.6

Hi Everyone,
 
Got a laptop where start menu programs are hidden only a few are visible, also some of the programs wont run, thought this was odd so did the following.
 
Ran Rkill.... logs attached
Ran malwarebytes.... nothing found.
Ran AdwCleaner.... nothing found
Ran TDSSKiller and this turned up a driver issue every time. I skipped on the fix because i was skeptical, I've run it about five times and its come up with a different driver every time. very strange....
Ran RogueKiller..... Logs attached...
Ran Combofix... this brings everything back to normal.... logs attached.
 
I did think this fixed it but nope when i restarted the machine it turns out we are back to square one.
 
Any help you can give, gratefully received.
 
Darren
 

 RKreport3.txt   1.83KB
  2 downloads

 ComboFix2.txt   100.66KB
  4 downloads

 Rkill.txt   4.94KB
  1 downloads

A:Start menu programs hidden, combofix fixed, reboot back to square one...

The Rkill log isn't complete..
 
Please see below.....
 

Rkill 2.6.1 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html
 
Program started at: 10/11/2013 02:07:01 PM in x64 mode. (Safe Mode)
Windows Version: Windows 7 Home Premium Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Possibly Patched Files.
 
 * C:\Windows\system32\csrss.exe
 * C:\Windows\system32\wininit.exe
 * C:\Windows\system32\csrss.exe
 * C:\Windows\system32\services.exe
 * C:\Windows\system32\lsass.exe
 * C:\Windows\system32\lsm.exe
 * C:\Windows\system32\winlogon.exe
 * C:\Windows\system32\svchost.exe
 * C:\Windows\system32\svchost.exe
 * C:\Windows\System32\svchost.exe
 * C:\Windows\system32\svchost.exe
 * C:\Windows\system32\svchost.exe
 * C:\Windows\system32\svchost.exe
 * C:\Windows\system32\svchost.exe
 * C:\Windows\system32\svchost.exe
 * C:\Windows\system32\svchost.exe
 * C:\Windows\Explorer.EXE
 * C:\Windows\system32\ctfmon.exe
 * C:\Windows\system32\DllHost.exe
 * C:\Windows\system32\conhost.exe
 
Checking Registry for malware related settings:
&#... Read more

Read other 3 answers
RELEVANCY SCORE 81.6

Dear Bleeping Computer Community,

I gave in.

After days of following instructions from past posts and problems, I've finally decided to throw in the towel and make an account to post my issue.

I have gotten closer to a solution thanks to your amazing forum and contributors, but no matter what the 'multiple iexplorer.exe processes' veers its ugly head.

Some quick info (point form):

-Got a major virus(es) probably from infected websites
-Virus HID all my files and folders (and made my start menu empty with dead shortcuts)
-It would run multiple iexplorer.exe processes and PLAY BACKGROUND MUSIC and ADS
-I used the unhide.exe utility. That worked great. Now files are unhidden
-I stupidly deleted my temps so I don't know if I will ever be able to have my Start Menu working
-I did some scans using malware bytes, emsisosft anti-malware, and SUPER anti-spyware
-detected a bunch of spyware, etc.

SO things are looking better... EXCEPT:

1) iexplorer.exe processes are STILL running in the background
2) once in a while my ESET firewall will get a massive flood of attempts to hijack or install things.
2) most of my programs in my start menu show up as empty (I understand i made a mistake removing the temps, this is really a last issue. The main one is just to have a clean system again!)

Please note that I run Windows XP Professional 64 bit so DDS and GMERlog do not work (DDS doesn't work with XP 64 bit, GMER doesn't work with any 64 bit).

Can i proivd... Read more

A:Multiple iexplorer processes running, hidden files, empty start menu

I have run scans with malware bytes, superanti and emsisoft. Just keep having Iexplorer.exe processes showing up!

Read other 15 answers
RELEVANCY SCORE 81.6

Hi,
I am writing on behalf of my friend b/c I already have an account here. A couple of days ago she was on her laptop when numerous pop ups started filling up her screen, the kind that makes one think "virus". The pop ups looked like system messages about some critical error with some hardware component, she can't remember. So I suggested that she go into Safe Mode and run her Avast and SuperAntiSpyware scanners to see what they pick up. Avast found one infected file, a music file that she deleted afterwards, and SAS found 34 items, mostly cookies and 4 trojans. She deleted/quarantined those afterwards too. Oddly, no log file was created by SAS after that scan like it usually does so I can't list the items they found. Also, SAS always fails when updating definitions now.
When she booted up normally, her computer was in a depressing state after the attack. The desktop was empty and unresponsive, i.e., you couldn't right-click, the Recycle Bin was gone. I tried to add icons back on but nothing appears. You can change the wallpaper and that's it. The start menu was bare too, everything had to be manually restored like the links to Control Panel, Run, etc., and all the shortcuts in the All Programs menu. However, I can't restore the Accessories folder with all it's system tools (System Restore!!!) and stuff. The Task Manager was disabled but I fixed that after looking for a solution online. She was panicking when it seemed as if all her da... Read more

A:Virus has removed desktop, start menu items, hidden data files, etc.

Read other 16 answers
RELEVANCY SCORE 81.2

Ok, having some strange problems..

On one profile I'm missing the start menu. I can access task manager with CTRL+ALT+DELETE, but I don't get any user names for the process'

On another profile there is a start menu but I just get an hourglass when I mouse-over it.
 

A:Missing Start Menu / Unable to access Start Menu (XP home)

Read other 9 answers
RELEVANCY SCORE 81.2

When I click on the START menu, why is there no path for me to be able to look at say, C:/my documents/my pictures etc...There is nothing there like it is in other Windows programs I have used.

Also when I right click on a program and try to "pin to start menu", there is no option for that, only the shortcut option.

What's up with these things?

Anyone feel like helping a XP Pro Novice out here?

Thanks in advance forn your help!
 

A:XP Pro question Path to C: on start menu & pinning programs to start menu. XP Pro

Right-click the taskbar and look through the Properties. There are some settings in there under the Customize rubric that may help you make changes.
 

Read other 3 answers
RELEVANCY SCORE 80.8

Last night, I was surfing the net. Suddenly audio started playing on my speakers, and desktop icons started disappearing. Then I got a notice like "your IDE/SATA drive has failed....." i hit control+alt+delete, and it said task manager has been disabled by the administrator, which, or course is me to begin with. I ran a scan with symantec antivirus pro, it found nothing. I scanned with malwarebytes, it found a couple things. I installed spyware search & destroy, and it found like 20 things. My program files in the start menu are GONE. Come to find out, that in my documents, files were simply hidden....but random audio continues to play, and whenever I use google, i get redirected to some site in france. Also, I ran the tools as instructed in the spyware first steps page, and I cannot find this windows zip program I am told to use. I have winRAR, but it says not to use it. I right clicked, and I do not have the option to compress, like your illustration shows. Maybe I can get the files to you another way. But then again. according to my start menu, I have no programs installed either. So I dont know. Here is the DDS log I am to post. Thank you for any help you can provide. I DO have start disks, and a bootable windows XP CD.

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Jeff at 23:18:51.46 on Wed 03/30/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3319.2342 [GMT -7:00]
.
AV: Symantec AntiVirus Corporate Edition *... Read more

A:Start menu programs gone, Icons, files and folders hidden, random audio, IE redirect

Hello and welcome. Please follow these guidelines while we work on your PC:Malware removal is a sometimes lengthy and tedious process. Please stick with the thread until I?ve given you the ?All clear.? Absence of symptoms does not mean your machine is clean!
Please do not run any scans or install/uninstall any applications without being directed to do so.
Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.
Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Please just post the GMER log in the thread like you did the DDS.txt log.

Read other 16 answers
RELEVANCY SCORE 80.8

Start menu programs gone, Icons, files and folders hidden, random audio, IE redirect
Last night, I was surfing the net. Suddenly audio started playing on my speakers, and desktop icons started disappearing. I hit control+alt+delete, and it said task manager has been disabled by the administrator, which, or course is me to begin with. I ran a scan with microsoft security essentials antivirus, it found nothing. I scanned with malwarebytes, it found a couple things. My program files in the start menu are GONE. Come to find out, that in my documents, files were simply hidden....but random audio continues to play, and whenever I use google, i get redirected. Here is the DDS log I am to post. Thank you for any help you can provide.


.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by Owner at 10:25:50 on 2012-01-10
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2046.1078 [GMT -8:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
FW: ZoneAlarm Free Firewall *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\CheckPoint\ZoneAlarm\vsmon.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\CheckPoint\ZAForceField\Isw... Read more

A:Start menu programs gone, Icons, files and folders hidden, random audio, IE redirect

Hello and welcome to TSF Virus & Malware support. My name is Taylor and I'll be helping you with your fix.

I am currently reviewing your log. Please note that this is under the supervision of an expert analyst, and I will be back with a fix for your problem as soon as possible.

You may wish to subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Please be patient with me during this time.

Read other 19 answers
RELEVANCY SCORE 80.4

Hey everyone

Every now and then my Windows 8.1 x64 shows the first sign-in sequence after a restart. I noticed it most recently happened after a normal Start->Power Options->Restart. I'm quite sure it has also happened after right clicking on start button (Control-X) and restarting from there, as well as from a custom shortcut I have for restart (shutdown.exe /r /t 00).

I had just finished installing IBM SPSS 22 for a class I'm taking, but I think this is unrelated.
It goes through the whole "Setting Up Your PC" and "Installing your apps" screens even though its perfectly fine and and all my data including app data is still there. See the attached file for an example of what was most noticeably shown.

With another incident, something similar to this happened but it actually reset some of my settings for things like MediaMonkey, Connectify Hotspot, GOM Player and VLC player. It was like they had been started for the first time ever with no license information or preferences like Always on Top.

Its not a matter of urgency but I keep worrying that one day it will actually mess with my system in a very annoying way.

Has anyone else experienced anything like this?
Thanks

Read other answers
RELEVANCY SCORE 80.4

So I just reinstalled Windows 10 on my machine.

Before I had it set up so that I could log in with a password or fingerprint.

Now it seems my only options are (1) password only OR (2) password, PIN or fingerprint.

I don't want PIN as a sign in option. But I have to enable PIN via "Windows Hello" before enabling Fingerprint sign in.

And once I have fingerprint sign in enabled, if I remove the PIN I lose both PIN and fingerprint sign in options.

Any ideas how I can set up password and fingerprint as my only two sign in options?

Read other answers
RELEVANCY SCORE 80.4

Is it possible to increase the size of the User Account picture that displays on the top right side of the Start Menu in Windows Vista Home Premium? It's larger at the windows login screen but tiny in the start menu. Am I hoping for too much?

A:Resizing User Account Picture in Start Menu

Hello Bang, and welcome to Vista Forums.

Sorry, but that cannot be changed in Vista unless some 3rd party skinning program has that option.

Sorry,
Shawn

Read other 1 answers
RELEVANCY SCORE 80.4

Just created a 2nd admin account on a W10 PC and

The Start menu button is not working on a new user account....still works ok on the original account. Done sfc scan now and it found some errors, now downloading replacement files.....hope that will work....did the tecommended re register the start menu and a registry edit, but they didn't work

Read other answers
RELEVANCY SCORE 80

Hi, I'd like to add a context menu entry to the default set
Open/Open all users/Explore/Explore All users/Sort by Name/Rename etc
which appear when you

right click on a folder in an expanded Start menu (after 'Programs).

Technically, the 'folder' is a 'file folder'.

But the normal set of file folder context menu entries is suppressed by Windows in this instance.

Thus normal additions to the context menu set associated with 'anything' or 'file folders' or 'directories' never affects this set (so far).

I can add context menu entries which appear when I right click on a shortcut, but NOT folders.

I've tried Fast Explorer, and a couple of other utilities.

'Sort By Name', 'Explore All Users' are not in the registry. (Normally context menu entries appear in one of about 6 locations).

Ideas welcome!

Background: I want to do this 'cos I want to keep a 'bad' context menu entry that stops explorer running from this context menu (some programs do that, alas, thus you can't right click, explore the start menu once you install them and their context menu). Normally I have disabled such entries using Shellex View.

So I want to add one which uses a different file manager.

Thanks!
 

Read other answers
RELEVANCY SCORE 80

Hi

I wondered if anyone out there has had a similar experience to me...

For some weeks now I have had problems where the START MENU wouldn't launch, metro apps (OneDrive, Tweetium, Money, News etc) would fail to launch (just a blank window up), right mouse clicks wouldn't work, internet browsing slowed up...
Signing out of my windows account then back in again solved it... FOR A WHILE. After an hour or two gradually (one app after another etc) the same problems would occur.
Researching this, I came to the conclusion that Windows 10 was corrupt (or at least my user profile was) and a re-install was necessary. OR I also read of compatibility problems with Windows 10 in my AV software (Kaspersky Internet Security 16.0.0.614) and wondered if the problem lay there.
Yesterday I uninstalled Kaspersky and relied on Win Defender. For 2 days now (unprecedented recently) my laptop has behaved impeccably, no problems as above.
So, am I to blame Kaspersky? Am I safe with Just Win Def? Any other AV suites throwing up problems? Any Kaspersky users with any experiences to share?
Thanks!

Read other answers
RELEVANCY SCORE 80

A couple of weeks ago (well maybe 10 days ago) I turned on my computer to see that the desktop was nothing but the photograph background I usually see. My icons were gone! Taskbar, Start Menu, too.

I tried CTRL-ESC. Didn't work. I tried to run explorer.exe. Didn't work. I can't even access Control Panel (control.exe). I don't have malware or a virus (though I did just do a big clean, but only the speed of my computer improved; I still have to run all my programs through Task Manager), but I think the damage was probably done by a virus or trojan.

I've tried the Fix on Kelly's Korner. I've tried looking at Microcoft's page for help, but I can't find anything. I even tried copying the explorer.exe file from my machine at work and putting it in place of the other explorer file (I kept the original, though renamed it). Nothing has worked. I'm fed up and don't want to have to do a clean install. Can someone help me?

MissBigBlue

A:Major Windows Problem! No Start Menu, Task Bar, Icons, Right-click Menu . . . :(

Welcome to Bleeping Computer MissBigBlue,Which fix at kellys-korner did you try?Line #195 "Restore Desktop Icons and Taskbar"http://www.kellys-korner-xp.com/xp_tweaks.htm Or, Line #117 - Restore Taskbar and Start Menuhttp://www.kellys-korner-xp.com/xp_tweaks.htmOr, Taskbar Repair Tool Plus!http://www.kellys-korner-xp.com/taskbarplus!.htm Can you get into Safe Mode?Then you could try a System Restore.

Read other 4 answers
RELEVANCY SCORE 79.6

I have lost some items from my start menu or the one that pops up when you hit 'start' at bottom left of screen.
I have lost the menu item 'recent documents, and have lost the drop-down menus from both the items, 'My Documents' and 'Control panel'. The 'recent documents' also had a drop down menu.
The drop down menu used to appear where the arrow is, in the picture I have included with this post and also to the right of the menu item 'control panel'
Here's a picture http://s1228.photobucket.com/albums/...=untitled2.jpg

Many thanks
 

A:Hi - Lost menu items and drop down lists from start menu.

Read other 6 answers
RELEVANCY SCORE 79.6

Hi,
I have created and pinned some personal folders to the start menu. They now appear on the left hand side of the start menu, along with the other applications.

Here are my questions:

1) How can I set up those folders so that they would appear with the little arrow on the right that will allow me to see the content of those folders as a menu, instead of having to open them as Explorer windows?
I would like to do that instead of using the "pull up" option in the taskbar.

1a)How can I change the name of a folder pinned to the start menu without changing the name of the real folder?

2) Is it possible to create personal folders to insert on the right hand side pane of the start menu? (to appear under the system default folders called "pictures", "music" etc)

Thank you for any advice on this.

A:menu view of personal folders pinned to start menu

1.) You should be able to right click the folder and select "view as link" or "view as menu"

1a) Not sure if you can do that.

2) It is not possible to include personal folders on the right side of the start menu.

Read other 2 answers
RELEVANCY SCORE 79.6

I upgraded from Windows XP to 7. I have "menu command" and "menu pop-up" sound effects set but they are not working for the Windows 7 start menu. They used to work for XP. It was helpful to hear a sound effect whenever a menu expanded or item was pressed in the start menu. I know this may be a minor problem, but can this be fixed in a future patch or service pack?

A:Menu sound effects not working for Windows 7 start menu

You should be able to go into your windows sound menu and set the sounds...

Right Click Desktop > Appearance > Windows Sounds

Read other 3 answers
RELEVANCY SCORE 79.6

I guess this is best explained with images, so here's what I want. (If possible of course).

So in this screenshot you can see my Start Menu, notice that some of this icons (Steam, Curse Client and Origin) have an arrow next to them? When you hover, or click, with the mouse the Task menu opens up.
What I want is to add an icon of Microsoft Office and make it so that the arrow is there too (just like Steam, Origin and Curse Client) and make it so that when I click or hover the Task menu will appear, and on the list will be MS Word, MS Excel, MS PowerPoint, etc
I would like to know if it's at all possible and if so how can I do it?

Any help would be appreciated.

A:How do I pin a folder to Start Menu and have it show Task side menu?

Hi and welcome to SevenForums,
Nice wall care to share the original with us

I don't know how one would go about that with the start menu and all of the office programs,
I believe it would be possible using a toolbar on the taskbar though,
Customize toolbar,
http://answers.microsoft.com/en-us/windows/forum/windows_7-files/windows-7-annoyances/5c785b0f-3ec6-498f-b0dc-61f776c79928

Windows 7 annoyances - Microsoft Community

Read other 6 answers
RELEVANCY SCORE 79.6

Guest account disabled, never been enabled, still I have it on user menu.

How to remove it?

Kari

A:How do I remove Guest account from Start Screen user menu?

Turn it off.

Guest Account - Turn On or Off in Windows 8

Read other 8 answers
RELEVANCY SCORE 79.6

In windows 10 on a surface pro my work administrator added a new admin account for work. on the original account the start menu works fine. When I log into the work account I have no start menu or search function. He tried some of the fixes out on the web to no success. Can someone help.

Read other answers
RELEVANCY SCORE 79.2

Hi everyone.

This is my first post.

The above message comes on with Windows 10 . It seemed to have happened during a power spike.

Have been running Windows 10 on a home PC without any real problems.

I can access the net and Hotmail, but cannot see pictures or documents files as they all read as nil.

I only have very basic knowledge of computers and have tried a few easy suggestions without success.

Many thanks in advance of any ideas you might have.
 

A:We can't sign in to your account

HI, i suggest you try the instructions on the last post of this thread.
 

Read other 1 answers
RELEVANCY SCORE 79.2

Hi,
I just realized I set up an account ****@msn.com and used this as a recovery mail account for my Hotmail account.

The problem is I cant find anywhere to sign in to that account. All I get is the option to to sign into to 'Hotmail' not 'msn'.

Is there anyway I can sign into my ***@msn.com account?

Thanks!

A:MSN Account sign in

Go to the MSN sign-in page: https://login.live.com/login.srf?wa=...c=1033&id=1184

Read other 1 answers
RELEVANCY SCORE 79.2

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Celeron(R) CPU P4600 @ 2.00GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count: 2
RAM: 1782 Mb
Graphics Card: Intel(R) HD Graphics, 763 Mb
Hard Drives: C: Total - 289782 MB, Free - 243186 MB;
Motherboard: Acer, HMA_CP
Antivirus: Trend Micro Titanium, Updated: Yes, On-Demand Scanner: Disabled

I have a My Way account. It will not let me sign in. It will not accept my secret question answers. I have an important email I need to retrieve. Can u help? What else do I need to do?
 

A:Can't sign into my account

My Way Help Center - http://help.myway.com/regsign/regfaq.html
 

Read other 1 answers
RELEVANCY SCORE 79.2

Here is the log, its scanning now give it a sec plzEither it didn't work or it's just slow because malware bytes is scanning again. BTW I checked all drives this time and it found a new detection im curious to see what it was..DDS (Ver_11-03-05.01) - NTFSx86 Run by Guestt at 14:56:23.06 on Fri 04/01/2011Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_23Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.943 [GMT -4:00].AV: Avira AntiVir PersonalEdition Classic *Enabled/Updated* {83E5B354-FFA4-00EF-0D24-347CA8A3377C}AV: Avira AntiVir PersonalEdition Classic *Enabled/Updated* {836627C4-FFA4-00EF-0D24-347CA8A3377C}AV: Avira AntiVir PersonalEdition Classic *Enabled/Updated* {835FB7C4-FFA4-00EF-0D24-347CA8A3377C}AV: Avira AntiVir PersonalEdition Classic *Enabled/Updated* {835707C4-FFA4-00EF-0D24-347CA8A3377C}AV: Avira AntiVir PersonalEdition Classic *Enabled/Updated* {83AF391C-FFA4-00CC-0D24-347CA8A3377C}AV: Avira AntiVir PersonalEdition Classic *Enabled/Updated* {835B87C4-FFA4-00CC-0D24-347CA8A3377C}AV: Avira AntiVir PersonalEdition Classic *Enabled/Updated* {82ED67C4-FFA4-00CC-0D24-347CA8A3377C}AV: Avira AntiVir PersonalEdition Classic *Enabled/Updated* {837D57C4-FFA4-00EF-0D24-347CA8A3377C}AV: Avira AntiVir PersonalEdition Classic *Enabled/Updated* {82DCAABC-FFA4-00CC-0D24-347CA8A3377C}AV: Avira AntiVir PersonalEdition Classic *Enabled/Updated* {8337C7C4-FFA4-00CC-0D24-347CA8A3377C}AV: Avira AntiVir PersonalEdition Classic *Disabled/Updated* {... Read more

A:Nasty virus made folders hidden, disabled tsk manager, and deleted my all programs list in start menu

Hello and welcome to the forums!My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. I would be glad to take a look at your log and help you with solving any malware problems.If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed. If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
Please do not use the Attachme... Read more

Read other 18 answers
RELEVANCY SCORE 78.8

I can create new user accounts from Windows Settings, see image.

But a review of regedit shows that no profile has been created for any of these new accounts, only for my original administrator account. See image.

When I try to sign as as any other user, I get the message saying The User Profile Service Failed the logon.

Using Windows 10 64 bit.

Read other answers