Over 1 million tech questions and answers.

One drive files after being restored from backed up files in upgraded windows, giving error message for some files- corrupt, couldn't open

Q: One drive files after being restored from backed up files in upgraded windows, giving error message for some files- corrupt, couldn't open


I've recently upgraded my windows 7 to windows 10 enterprise. I have onedrive account with files synced to cloud, before upgrading i've backed up onedrive files locally in my computer. Some of those files can't be opened after upgrade, formats include
.docx and .xlsx and .png. Most of these files were in direct onedrive main/root folder rather than in subfolders. As i can see those images in subfolders can be opened but not doc and excel files.

How can i view those files again, why have they become corrupt, what could I do in future to prevent these problems

Read other answers
Preferred Solution: One drive files after being restored from backed up files in upgraded windows, giving error message for some files- corrupt, couldn't open

I recommend trying the free service from Zip Cloud. It's currently our users' favorite backup and storage solution and will save you headaches down the line.

You can get it direct from this link http://goo.gl/rFYDxc. (This link will open the Zip Cloud homepage.)



This is my system:
HP d4100y 3GB PC2-4200 RAM
Win XP Home SP3
Phoenix Bios
Samsung SP1614 160GB HD

The HD has the recovery files on partition D
and I ordered some recovery CDs several months ago, but the disks
say "wrong model number" and won't do anything.
I was looking into finding more info on another problem, like
Black Screen Hang -- actually the screen would remain black after
the Windows XP screen shows up, but I could
hear the PC booting up properly otherwise.

Now whenever I boot up I get the Following message:

Windows Couldn't Start Because the Following Files and Missing or Corrupt

and then names


I think the needed files are on the D Partition, and in the recovery
console I think I can get to a DOS prompt, but how do I search for and replace the
corrupted files? A disk scan says the HD is good, and I know it is not a virus.
Please help fix this thing!! Thanks!!

A:Windows Couldn't Start Because the Following Files and Missing or Corrupt

I do not know the answer to your question about what to do to find that file on your system, but when I got that same message a while back I was able to use a rescue disk (boot disk) from the Fix-It-Utilities 9 disk to go in and use System Restore to restore my computer to a previous date and that fixed it like nothing had ever been wrong wtih the computer.

All I had to do was put in that disk, start the computer, and select use System Restore. It let me choose a restore point and in a very short amount of time, all was well.

I bought the disk for about 30 bucks at Walmart and it comes with a bunch of other utilities as well as one year of virus protection

Read other 22 answers

Unwanted encoding messages on opening MSWord files. Inability to open MSExcel files and picture files. Apparently corrupted files?I am having problems opening .doc and .xls and .jpg files in some (but not all) folders in my folder tree, e.g. C:\Documents and Settings\(username)\My Documents\Folder X. However, Folders Y and Z are apparently unaffected. This has arisen only recently.My system is Windows XP (Home), and SP2 upgraded to SP3.MSWORD EXAMPLE:- On opening a Word file (whether from Word or from Windows Explorer) I receive this dialog box;"File Conversion - (filename).doc""Select the encoding that makes your document readable." The already selected button is "Other encoding" and the suggested code is "Japanese". The preview pane shows only an array of characters, all the same.On trying to select the button "Windows (Default)", the preview changes to a continuous array of lower-case xxxxxxx. On returning to the "Other encoding" option and trying "Auto-Select", the selected code returns itself to "Japanese" with the display as already noted above.On returning to the "Other encoding" option and trying "Western European (Windows)", the display reverts to the Windows Default style as already noted above, lines of xxxxxxx. I am unable to open the file.MSEXCEL EXAMPLE:- On opening an Excel file, all I get is an immensely long string of a character in ... Read more

A:Unwanted encoding messages on opening MSWord files. Inability to open MSExcel files and picture files. Apparently corrupted files?

This sounds like it might be a malware infection.

Have you run any scans lately?

Did you download BackUp4All from a reputable source?

Read other 6 answers

Hey, hopefully someone here can help me because I'm on the verge of tearing my hair out here.

I seem to have picked up some sort of virus last night, which restarted my PC. Once it booted back up, I couldnt access any .exe files at all, when I try it gives me a loading icon for half a second, before not doing anything at all.

I've tried burning reg fixes onto a CD and have run them on my PC, but they seem to have no effect. I've also tried a system restore to the day before, but get an error message stopping me from doing it and I'm at a bit of a loose end as to what else I can try beyond a new hard drive and a fresh install of windows.

Any help anyone can offer would be greatly appreciated.



A:Windows 7 - exe files won't open, no error message

As an addendum to this, I've just got in from work and attempted to use iexplorer, and it turns out that's the only file I can open.

Thanks again.


Read other 21 answers

Tech Support Guy System Info Utility version

I ran (sfc /scannow) and was told there were corrupt files that couldn't be fixed. I am running Win 8.1.
Next, then I ran findstr /c:"[SR] Cannot" %windir%\logs\cbs\cbs.log >0 & notepad 0 and hit enter. The following was displayed, hope you can help.

OS Version: Microsoft Windows 8.1 Pro, 64 bit
Processor: AMD FX(tm)-8320 Eight-Core Processor, AMD64 Family 21 Model 2 Stepping 0
Processor Count: 8
RAM: 16281 Mb
Graphics Card: NVIDIA GeForce GTX 760, -2048 Mb
Hard Drives: C: Total - 114120 MB, Free - 76507 MB; E: Total - 953866 MB, Free - 952810 MB; F: Total - 953866 MB, Free - 939524 MB; G: Total - 476936 MB, Free - 476776 MB; H: Total - 349 MB, Free - 61 MB;
Motherboard: ASUSTeK COMPUTER INC., M5A97 R2.0
Antivirus: Windows Defender, Disabled


Read other answers

Hi, I used the System File Checker tool (sfc /scannow) and got the following message:

"Windows Resource Protection found corrupt files but was unable to fix some of them".

Is there a solution to this?

A:How to fix corrupt files - SFC couldn't!

Hi, how is your computer running, sfc will respond this way for many reasons (it does it on all our modified PC's) yet the mod's enhance both performance and security so we ignore the response. If your computer is running well it might be that the sfc response is like for us, benign.

When sfc completes it gives a summary it will say it found no integrity violations (corrupt files), you are good to go. It might say it found integrity violations (corrupt files) and repaired them, you are good to go. If it say's it found integrity violations (corrupt files) and was unable to repair them, you might have a problem (not all errors are cause for concern, I have modified my system and sfc always finds problems, when you check them they are benign, as far as effecting the system goes) This does not mean errors should not be checked they may well cause problems.

First problem is the Log cbs, it's used for other purposes (The Windows Modules Installer service also writes to the CBS.log file. The Windows Modules Installer service installs optional features, updates, and service packs) and can be quite large, so it's best if you clear the log before running sfc.

Go to start search and type:- cmd, right click on the returned cmd.exe and select "run as administrator" at the prompt type:-

CD %windir%\logs\CBS (press enter)
DEL *.* (press enter) press Y at the are you sure prompt.
Exit (press enter) cmd prompt will close.
Open cmd prompt again (as admin... Read more

Read other 1 answers

Hi, I used the System File Checker tool (sfc /scannow) and got the following message:
"Windows Resource Protection found corrupt files but was unable to fix some of them".
Is there a solution to this?

A:Vista 64-bit - SFC couldn't fix corrupt files!

Possibly...if there are hard drive problems underlying the damaged files...there may well be no "fis".
See Answer .

Read other 1 answers

Hi, I used the System File Checker tool (sfc /scannow) and got the following message:

"Windows Resource Protection found corrupt files but was unable to fix some of them".

Is there a solution to this?

A:Vista 64-bit - SFC couldn't fix corrupt files

Can you list them, or is it just too massive?

Read other 4 answers

Hey so a few days ago I caught an FBI virus,
which I did factory reset,
no more viruses or malware on my PC
I have scanned with Malwarebytes and NOTHING
But I wanted to run SFC to check for corrupt system files.
cause my Windows updates fail for some reason
It said that Windows Resource Protection found corrupt files but was unable to fix some of them.
I checked CBS.txt
This was what I got:


2013-05-14 17:18:23, Info                  CSI    0000009d [SR] Verify complete
2013-05-14 17:18:23, Info                  CSI    0000009e [SR] Repairing 27 (0x000000000000001b) components
2013-05-14 17:18:23, Info                  CSI    0000009f [SR] Beginning Verify and Repair transaction
2013-05-14 17:18:23, Info                  CSI    000000a0 [SR] Cannot repair member file [l:36{18}]"ImagingDevices.exe" of Microsoft-Windows-ImagingDevicesControlPanel, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2013-05-14 17:18:23, Info                  CSI    000000a1 [SR] Cannot repair member file [l:34{1... Read more

A:SFC said it couldn't repair corrupt files

Did you completely restored the system to factory condition or just restored the C partition only ?.

Read other 4 answers

Hello ALL,

I know it's a dumb and a sad situation, I've deleted a drive and quick formatted...now I want to get some data back...it is presently in an unlocated state, I've not touched it nor rewritten over it, all I've done for now is tried 3 programs:

ParetoLogic data recovery
GetData RecoverMyfiles
EaseUs Data recovery

All give same results, files are all there, correct files sizes...but files come out corrupt, no use.

Before I give up, is there something I can do to restore, something like correct table to HD, or maybe allocate the drive and scan again ?

Any hints would be greatly appreciated
Cheers from Canada

A:Recovered files from formatted drive : all corrupt files ?

You don't seem clear on what you did. If you have quick formatted, how is it unallocated?

Another free one you could try is Recuva.In the options select "Deep Scan" and "restore folder struture"


If Recuva is not successful, then it depends how much it is worth to you.

There are several programs which will scan, find the files and allow you to recover a small amount.

If they work well for that, then you can pay for a license and complete the job.

You could try that with MT power data recovery ( recovers 1gb at a time free ), and partition guru (recovers small up to 60kb for free ), and ZAR ( recovers all photos for free )

Free File Recovery Software - Power Data Recovery is an all-in-one free data recovery software that could help you to recover your lost data from hard disk, CD, DVD disk, memory stick, memory card, and flash drive.

Data Recovery Software, Solutions, Tutorials, Forum - ZAR Data Recovery

Recover deleted files, Partition manager and Windows backup - PartitionGuru

Read other 3 answers

Hello, I ran SFC and it complained that some corrupt files could not be repaired. Is this something I should be concerned about? Any help would be appreciated. Thank you.

Here's the relevant part of the log:

2014-09-17 00:06:45, Info CSI 00000520 [SR] Verifying 100 (0x0000000000000064) components
2014-09-17 00:06:45, Info CSI 00000521 [SR] Beginning Verify and Repair transaction
2014-09-17 00:06:46, Info CSI 00000522 Hashes for file member \SystemRoot\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_9590ba64d5b91f79\Amd64\CNBJ2530.DPB do not match actual file [l:36{18}]"Amd64\CNBJ2530.DPB" :
Found: {l:32 b:qg77/qQs441g+ZIx8QDLkTBPdj7tPhJrWa4wITdL/ro=} Expected: {l:32 b:n520k714Uu3utHa5JGQ6HQYbZphKhlMWq5pEmfnCDuw=}
2014-09-17 00:06:46, Info CSI 00000523 [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-09-17 00:06:48, Info CSI 00000524 Hashes for file member \SystemRoot\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_9590ba64d5b91f79\Amd64\CNBJ2530.DPB do not match actual file [l:36{18}]"Amd64\CNBJ2530.DPB" :
Found: {l... Read more

A:Errors while running SFC: couldn't repair corrupt files

Hello Justas,

You might see if doing the items listed in the blue not box at the bottom of OPTION TWO in the tutorial below may be able to allow SFC to repair the files afterwards.

SFC /SCANNOW Command - Run in Windows 8

Read other 2 answers

Hi all

I had a look through but can't see any one with the same problem

I just bought a new PC with vista. backed up all files I'd need from myold one to cd. When i try to open the cd in vista it either freezes or shows the cd folders but not the backed up files. The CD shows as having info on it eg 600mb used omb free i go into the cd the folders and subfolders show up but no files within them, actually it just seems to be zipped files that are affected

Any suggestions please

A:Vista won't open files from xp backed up on cd

Read other 15 answers

Hi I have a question that I hope someone can help me with please.. I have recenlty had my computer newly restored computer and a new motherboard. I have backup files on my external hard drive that I am trying to upload into my pc when I click on the folder it says.. "Application failed to start because MSVCR71.dll was not found. Re-Installing the application may fix this program" when I close out that box titled Unable to located component, then a Microsoft Windows box pops up saying "Restore Wizard application has stopped working".. Someone please help me I really would love to have my items off my external hard drive that I backed up.. Im running on Vista Ultimate when I backed up files it was on Windows Vista I don't know if that makes a difference

Read other answers

How do you manage backing up your files efficiently? Say you have hundreds of folders in different places on one computer. If you want to back them up onto external drives, how do you manage how to backup ONLY the files or folders that have had changes made to them since the last backup?Edit: Moved topic from General Chat to the more appropriate forum. ~ Animal

A:How to backup files without wasting time on already backed up files

If you only want to back up files that have changed? You do what is known as an 'incremental' back up. Just make sure that what ever application you employ for backing up you data has that capability. Acronis is one I am quite familiar with and use and it has that functionality. It however is not free.

Read other 1 answers

Hello (once again, unfortunately),

I finally found a great program that i can find and restore an old file that would make my life better if i could ever use again. I would like to ask two things for all that restore and overwriting situation. Basically i installed windows on the hard drive that has the file that i want to restore. Can i still restore the files after a install all however called? (sorry for noob question). Second, i was able to restore a few others files i need so much, but as i was in a rush i installed the restore program in the same hard drive as the files i wanted to restore. So i restored the files but i get error when i try to open. Those files are some .avi and some other are autodesk 3ds max design (.max) files that i have putted more than 100 hours working on these models..So basically why don't they open properly and what can i do about it..

Thanks a lot (once again),

A:Restored files don't open

I am not sure I understand the sequence of events. Are you saying that you reinstalled the OS and now your files are buried under the new OS because you did not save them.

1. What was the program you used to restore them

2. do you now have a Windows.Old folder. If yes, the files should be in there.

Read other 5 answers

Last week, with the help of a few good folks on this site, I was able to replace a very infected XP Home OS with XP Professional. Professional is running fine, I think. However, the files that I backed up from the old operating system before it became infected, utilizing Norton 360, won't load onto XP Professional in a manner that I can identify one from the other. All I see is a long number on a file icon and I have no idea what it is or how to open it.

After I installed XP Professional, I downloaded all of the original software that came with the computer. I did have to call Dell and get some drivers uploaded via remote. I have 10 back up CDs with files on them and I'm desperate to get to some information on those files. The difference in the old operating system and the new is that the old was xp home and the new is xp professional. Security wise; the old security software was Norton 360 and the new security software is Norton Antivirus 2008. How do I identify (in English) my files and find out which application should be used to open the files? I was without my computer for a month before buying the new operating system. It's been two weeks now since I've been trying to get my system up and running. I'm really getting nervous about the likelyhood of getting my old files back. Please help me someone.

A:Scared!!!! Can't Open backed up files on new XP system

Read other 7 answers

I get a windows boot error 0xc000000e if I try to boot into safe mode or launch startup repair through through windows boot manager. I tried using a windows 7 recovery usb but startup repair says it cannot repair the problem automatically. Through the command line I ran chkdsk /f and /r multiple times, and now all the files verify and and there are no more bad cluster errors, but I still can't boot. I can get into f8 options but safe mode doesn't work nor does startup repair so I'm not sure what good that does. If I try to boot windows 7 normally, it hangs on the startup screen and the animation doesn't run.

I used partition wizard and it can explore the filesystem fine. It also says that the partition with windows 7 and all my data, is inactive. I tried setting it active using PW but it doesn't do anything. I also tried to fixmbr but it doesn't seem to make a difference either.

I ran an offline sfc scan and it said it found corrupt files but was unable to repair, which I would usually do a inplace upgrade but I can't boot. I'm running chkdsk /r again to see if I can atleast get into safe mode then do a repair install, and finally make a clone when my replacement hdd arrives. I have backups but since they were ran while the partition wasn't bootable I'm not sure if I can get it to boot on a new hdd anyway, which is why I want to make a clone while running windows 7.

I am not sure why I keep getting hdd inaccessible errors or why I'm unable to boot when every tool ... Read more

A:Windows 7 won't boot, SFC found corrupt files, hdd/files still intact

Hello M mate try one of these
5 Bootable AntiVirus Rescue CD for Windows: Free Download I would start with the Kaspersky one.

On second thoughts try these first




download from bleeping computer – delete any rubbish these find.

Read other 2 answers

I recently backed up all the files on my hard drive to an external drive then re-installed Vista and restored the back-up files. For the most part the files came back okay with the exception of many, many old image files. They are all jpegs. Some came back, some did not. The files that did not won't display at all - double clicking on them displays an error message in Windows Viewer to the effect that the file is not a valid image. Very strange. Several attempts to fix them using some freeware jpeg utilities have proved futile.

Any ideas out there?

Read other answers

I restored a backup of my C drive from Acronis. Some of the folders let me access everything but others do not let me open anything. When i try to change permissions it says I already HAVE full permission and access. But when i click on an image file for example it says "Photo gallery can't open this picture because you do not have permission to access the file location".

When I try to change permissions on the folder it says "AN error occurred while applying security information to: folder name Access is denied.

I have thousands of images i need to access for my business. Can anyone help me find a way to open them?


Read other answers

I had a system crash and my Dell desktop recovered my data and game me a dump of my data files in the above format. I am unable to open any of these dsb files(data safe backup). Any answers that would get me out of this hole? thanks much

Read other answers

Dear all,
Recently there was a problem in my Dell XPS 12 and I had to use Dell factory reset to renew my windows 8.1. While I was doing factory reset my computer created a back up of all my personal files and save them in a folder called "20140701120559_BACKUP". Inside this folder there are so many ".INP" files and some XML files. When I open "include.xml" I can see the path for all my files. Sadly after my computer finished installing new windows it didn't restore my files and it restarted and came up with new windows. Now I am trying to restore my files but "Dell Back Up" and Restore application cannot find the back up and I cannot select manually that back up on my external hard drive. Then I did some search and I ended up that I can use a solution that was explained in this link:

Using this application I can select the back up in my external drive but when I press restore, I receive this error:
SoftThink SAS has stopped working
A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available.

And when I press close, it will close and nothing will happen!
Can anybody please help me to find a way to restore all my files?

Thank you,

A:How to restore backed up files that was created during factory reset and saved in external hard drive in windows 8.1?

I just found out that MigRestore.exe is making a log file and in it's log file I found this error:

[2014-07-03 14:05:05]Info: RestoreUserDataW: [2014-07-03 14:05:05] ERROR : RegQueryValueEx('UserDontShowInLogonUI') on SAM\SAM\Domains\Account\Users\000003E9 : The system cannot find the file specified. (2 - 00000002)

Hope somebody here can help me.
Thank you

Read other 5 answers


Recently I have upgraded my windows 8 into windows 8.1.Once upon a time I had messed up with .net frameworks & deleted all of it's folders while fixing something.Then I have re-installed .net framework 4.5.2 version.But I am facing some problems now.


1) Following .exe files are not opening in my laptop

- Both AMD & Intel graphics driver software is not opening
- Razer Gamebooster & handbrake tool is not opening

2) Eventviewer is not working which displays some errors after opening it

3) I could not able to install some .exe files which does not display any errors
Note: I could not able to install .net version 4 . While installing it displays 'Same version or higher version has been already installed'
How do I fix this problem? Why some .exe files are not opening & installing in my PC?

System Info:
Directx 11
.Net framework 4.5.2
Windows 8.1 Single Language

OS: Windows 8.1 Single Language Edition

I have solved this problem after one month & Found a solution myself.I have realized that .Net files are corrupted. I re-installed everything & tried SFC Scan, DISM Methods but none of them worked.And also I could not Proceed 'Refresh my PC' after upgrading from windows 8 to windows 8.1

Steps I followed to Resolve this Problem

You can find .Net Installation Folders here.

C:\Program Files (x86)\Microsoft.NET
Before Proceeding I have taken backup of .Net Folders Which I mentioned above.To re... Read more

A:Couldn't open & install some .exe files [Help]

Kindly help me to solve this issue

Read other 20 answers

So I had a failure of a 80 GB Seagate hard drive, and I used RecoverMyFiles to salvage what I could from it, to a different hard drive. Before I used RecMyFiles reloaded WinXP Pro on a 3rd hard drive and removed the original WinXP/System hard drive, just so I could start with a fresh WinXP install. Many of the files are viewable as previews in RecMyFiles, but after they are recovered they won't open .... anywhere. Not Microsoft Image and Fax viewer, not Paint, haven't tried anything else yet..... Some of the previews show corrupted pictures with smudges or artifacts, so I know some of them are completely shot, but what about the rest?
Does anybody have any ideas? (Besides "Hey DumbA$$, you should have backed up your files!" I know, I know.)

A:recovered files from hard drive, can't open JPG files

are you not able to just view these files directly off your old drive? if you can view them in an editor then you could copy it to a new editor window and then save the file to your healthy harddrive > not sure what else you can do it sounds like its missing little bytes on the image which curupts it when copying over. can't think of any other advice.

Read other 5 answers

I just recently was talked through removing some trojan virus's from my computer. (trojan.Downloader.Agent. 11Q, 12D, Startpage.19AO). I removed them with many different programs, and it seemed to work out fine. When i rebooted my computer I noticed that the start menu was missing. I then tried to open various files, but received the error message:

This application failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem.

I read on different internet sites, that I may be missing a system file (Code 14401 I believe.... I'm not very good with system files...). Also i believe that the missing system file is messing up my explorer, as I have no file option.

If any one can help me with this problem in any way, it would be GREATLY appreciated. Thanks in advance.

A:Can't Open Most Files, Same Error Message..Please Help

Try simplistic repair, may work....place your xp disk into the cdrom (close autostart prompts) and click start, type sfc /scannow and it may replace the files missing or corrupted.

Read other 2 answers

I am a mature (and decidedly not-technical) user running W7 on a Dell Latitude 3540 (2 years old) for which I do not have a Windows disc. The laptop is running fine and I am pretty careful about what I use it for.

Having elected to not upgrade to W10 I decided to improve my regime of maintenance and after Googling around, one of the things I did was a system file check. This ran and the result was a message saying there were corrupt files that couldn't be fixed. More Googling suggested that I should locate the corrupt file and I duly typed in:

findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt" but when I hit return it goes back to the command prompt without doing anything.

I know that this area has had posts before but I wondered, am I stupid to ignore this message? As mentioned above, I am not a technical person.

Thanks for any help.

A:Windows File Checker - Corrupt Files Message

Responding to my own post, I have now realised (through viewing another W7F thread) that it posts the log to the desktop. So I now have a log and can see some files that could not be repaired but they are meaningless to me. I wonder if anybody could suggest the best way forward.


2016-03-31 19:42:34, Info CSI 00000028 [SR] Verifying 100 (0x0000000000000064) components
2016-03-31 19:42:34, Info CSI 00000029 [SR] Beginning Verify and Repair transaction
2016-03-31 19:42:35, Info CSI 0000002a [SR] Cannot verify component files for 3fd1e93bc780eeeee34119ce58f41fc4, Version = 6.1.7601.18719, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (FALSE)
2016-03-31 19:42:35, Info CSI 0000002c [SR] Verify complete
2016-03-31 19:42:36, Info CSI 0000002d [SR] Verifying 100 (0x0000000000000064) components
2016-03-31 19:42:36, Info CSI 0000002e [SR] Beginning Verify and Repair transaction
2016-03-31 19:42:37, Info CSI 0000002f [SR] Cannot verify component files for 4778319a65034bbbd50fd99390c3c2d8, Version = 6.1.7601.18606, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manif... Read more

Read other 1 answers

after an interrupted compacting & 'losing' my dbx files & then THANKFULLY recovering them into my OE6, (love these forums!), I have compacted each of my OE files separately, manually (like a good computer owner ought to!) However I STILL keep getting a message saying that it wants to compact every time I close! HOW do reset the counter?
I can't figure out what this instructions means "If you don't want to compact for reasons of your own and you are skilled in using the registry, check for the info at this key:
HKEY_CURRENT_USER\Identities\{GUID for Identity}\Software\Microsoft\Outlook Express\5.0 "

Obviously I'm not skilled enough to understand this instruction!

A:I've restored my 'lost' dbx files, manually compacted & still get the COMPACT message

Read other 10 answers

I recently reinstalled xp from the operating system cd that came with the computer. I have a usb drive with a complete backup of the old system. How do I install these files on my fresh install? The files on the usb are:
$WIN_NT$.~BT , $WIN_NT$.~LS, $LDR$, BOOT, ntldr, BACKUP, ntdetect, txtsetup.sif. Thank You

A:[SOLVED] How do I install files backed up to a usb drive

What exactly are you trying to do? There is no need to restore those files to a freshly installed operating system.

Read other 7 answers

Hi everyone,

Im having a total nightmare with my laptop, Ive had it for about a year and for some reason whenever I tried to download files/applications it would come up "curupt file", after a very long time trying to look for answers, i decided to save all my files and I used system restore and wiped everything off my laptop and restored the laptop to "factory settings".
After doing this I tried to download firefox and then "invalid digital signature" poped up underneath the download, so i ran the file anyway and "curupt file" appeared.
I tried downloading google chrome and the same thing happend, its happens to everything now that i try and download.

I could really do with some help on this as no one seems what I can do, also I was toled to try and download mulwarebytes, but everytime i try and download it the same things happens.

i hope someone can help me.

A:restored laptop to factory settings cant open downloaded files

I would run a disk diagnostic. If you can't download a diagnostic program see if you can find one on a bootable CD that you can get somebody to burn for you. The diagnostic program will vary depending who made your hard drive. First thing to rule out is if the HD if going bad.

Read other 9 answers

I don't understand what is happening. Are my system files backed up? Why is the number of additional files (103 GB) bigger than the amount of system files (97 GB)? What are the additional files. When I initiated the backup, I expected to have to click on system files but there was no option. Did it happen? See screenshot. thanks, Frank


Read other answers

Started using robocopy to do my backups. In my command lines, i can specify directories on a external drive to backup to.Some directories show up and i see everything. My most important directory " my documents" DOESNT SHOW UP. I have confirmed a backup is occuring, via log file and properties on the backup folder. I edited it down to a backup of only that folder. Log file shows good, external drive shows the "backup" root directory and properties ( size, number of files) match log file. Open up the backup folder, NOTHING LISTED. I have to run the script as adminstrator , my user is admin also, but if i run it as myself, it cant access the folder. I think im dealing with a right issue, i have edited security on the external drive, even reformatted it , still nothing shows up.

A:Robocopy / view backed up files on external drive


Please provide system specifications as per tutorial - this make it so much easier to help.


Read other 4 answers

I accidentally deleted an entire folder of files from my USB flash drive, not realizing that deleted files do not go to a "Recycle Bin" like they would from hard drives ... they are apparently lost... Is there a way to retrieve them that I'm not aware of?

I am gasping. Help!

A:Can deleted files be restored from Flash Drive?

I'm afraid not... Be more careful next time. Keep a copy of the flash drives contents on a hard drive

Read other 1 answers

Hi ...I Stupidly installed XP again without backing up the updated files, important ones, Quicken 2004 & Excel. I have the old versions but i put them on the newly installed XP disk without realizing they were old ones and now, well its a bit of a pickle! Everytime i use the data recovery program GetDataBack it ends up finding the OLD backups that are already on the newly installed XP hard drive. They found the old excel & quicken files but never finds the new versions saved only a few days ago.

Can someone help me? I mean could i securely shred the OLD files in place of the new ones? or.... its about a week 1/2 worth of work we're talking about hours and hours of work :(


A:FORMAT DRIVE ...need new version of file back, backed up only OLD files: HELP!

If you formatted (erased) your drive and then installed XP, you have probably overwritten the data. Chances are very slim that you can get anything back. The Free File recovery software won't work for you. But you can try GetDataBack NTFS. You can try it for Free and it will show you what it can recover, then pay for it to retrieve it.

Read other 3 answers

Sorry about my username, but it rejected so many of my attempts that I just gave up.
I have a friend, a sweet elderly lady whose main interests are her two church web sites and her email. Her Dell desktop running Windows 7 Pro x64 was a horrendous mess of malware, totally uncleanable and crashing left and right.  It didn't have a valid restoration partition. So I used my official Dell Windows 7 Pro System Restore flash drive to reinstall the system.  Of course it backed up her data.
When it was done the computer software was clean but it was still crashing.  I fade a mistake; I tried re-re-installing from the flash drive.  When that didn't help I looked at hardware, found some bad RAM, and replaced it.
Then I had a working system except the data restoration was from the second installation, i.e. nothing.  I looked around for something that would restore from the original backup.  Dell backup and restore wouldn't do it.  I couldn't find anything.
So I made a copy of the second backup folder, and copied the files from the first backup folder into the second backup folder.  Just to make sure I touched all the files to the same date and time as the second backup files. Then I re-re-reinstalled.
It restored some , but I'm pretty sure not all, of the files from the first backup. And when it boots it keeps asking to reboot to restore the data files.  I bet i can stop it from doing that, but...
How can I restore the ori... Read more

A:Restoring files backed up by Dell Flash drive reinstall

Nobody knows?

Read other 1 answers

I bought a new WD 1TB blue internal for backing up my media files (mp3s, etc). After formatting then checking for errors with HDtune I went to backup all my media files to it. Well, the new drive had 12 additional files versus the original. How's that possible? It was empty before and I compared all the folders and they were equal so I don't know what's going on

I'm re-formatting and going to try again to see what happens.


A:Solved: Backed up media hard drive gained 12 mystery files--how??

Well I found the folder, but couldn't find the new mystery files. Just going to re-rip those discs.

Read other 1 answers

2000-0146 error on Win 7, backed up files, trouble win8 Pro clean install...

where I'm at currently:
1. have backed up files from old drive via Fedora
2. have changed memory board battery and loaded defaults and saved
3. have physically installed new drive and it is recognized in setup
4. drive is not formatted...not sure how to proceed.
5. have retail Win8 Pro disks (both 32 and 64 bit)
6. have the 32 bit disk in dvd drive and the computer is trying to install it but it takes over 10 minutes to load the splash screen and seems to loop incessantly on "setup is loading" and never completes.

more info:
from F12 > Setup
1. BIOS : A03 5/27/2010
2. System: Dell Studio XPS 7100
3. Service Tag: listed but it is out of warranty I know
4. Processor: AMD Phenom II ii x6 1035T
5. CPU Speed: 2600MHZ
6. Processor L1 Cache: 768KB
7. Processor L2 Cache: 3072KB
8. Processor l3 Cache: 6MB
9. Memory Installed: 6144MB
10. Memory Avail: 6136MB
11. Memory speed:1333MHz
12. Memory tech: DDR3

Am attempting to work through this issue via my laptop, so downloading or uploading is limited since the desktop is the issue.

Just tried it again and it is currently over 11 minutes running with "setup is starting".

Appreciate any information/advisements to get my desktop back online.


Read other answers

Early this morning when surfing the web both Google chrome and internet explorer , crashed at the same time, then user control tried to get me to make changes to my hard disk which i repeatedly said no to-this was persistent for quite some time realised, i needed to try get task manager open to block it but it wouldn't open, then another warning message, came across as a authentic windows warning but opened quite a few, then McAfee said it blocked a potentially dangerous internet link to a program found in c:\programdata , looked into the file and seen to files which looked odd, both .exe and the 1st one looked like the warning i had seen early which was i thought wasnt authentic, the other one i can't remember what it was but i deleted them both. (unsure what happened at the stage now was panicking) so i switched off the computer and opened it in safe mode where i could no longer see any of my files, and mcafee wouldnt work (by that i mean would it was saying i was at risk and when i turned its features they would stay on and then go off)...seen this forum and downloaded the dds and here's the files...would really appreciate your help with this one, as i have quite a few important pics and videos not backed up :( many, many thanks...

DDS (Ver_2011-08-26.01) - NTFSAMD64 MINIMAL
Internet Explorer: 8.0.7600.16385
Run by Kevin at 13:45:26 on 2012-02-06
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.44.1033.18.4010.3340 [GMT 0:00]
AV: McAfee Anti-Virus and Anti... Read more

A:Can't see files, error message of hard drive appear

Edit 1:

Realised aswell before turning the computer off i deleted the files in:


I probably shouldn't have done this right? Although the files are in my recycling bin if this is any good...i'm only accessing my computer through safe mode atm

Read other 19 answers

I had been told years ago, the copy command only copies visible files.  Perhaps the xcopy command does it better or differently in a sense which is better.  One has to unhide all the files prior in order to have them all copied, is it correct? 
And it would not work even the name of the hidden files are specified on the command line.  I have done some tests, they seem to confirm what I've just said.  However I would like comments from others.
What I am not really sure is copying folders, be it done on the command line or the GUI?  Would such process by default, copy everything over, warts and all, hidden and non-hidden, system and non-system.
I have done some system backups, Backup and Restore as well as wbadmin to a portable drive.  I would like to move the backups to another drive later when it is available.  Would that work if I restore from the latter, not from the original place
where I backed up to?  I am going to drag the folder on the Windows Explorer from one drive to another or if need be use the commands copy or xcopy.
I would like to discuss in terms of operating systems from Windows 7 onwards.

Read other answers

Okay, so recently, my dad's laptop started goofing up. It is a Toshiba Satellite P305. I currently have a HijackThis log. Any... odd entries?

Here are some error messages I get:
On boot, I get the following error message: "The following file or directory is corrupt: \Program Files\Toshiba\SmartFaceV. Please run CHKDSK to repair." So I ran CHKDSK. It still does it, so idk?

Trying to open that directory, I get the following error: "C:\Program Files\Toshiba\SmartFaceV is not accessible. The file or directory is corrupted and unreadable."

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:04:06 PM, on 11/8/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18975)
Boot mode: Normal

Running processes:
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe
C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
C:\Program Files\Toshiba\SmoothView\SmoothView.exe
C:... Read more

A:C:\Program Files\Toshiba\SmartFaceV is corrupt. Can't access. No files, recently modified?

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the ... Read more

Read other 3 answers

i just recently back up my files to an hd drive with help of win 7 back up wizard and now my question is how to restore back up files if the pc is no longer working because of corrupt files?? or BSOD or anything... please help.. i just want to be prepared in any outcome that may occur..

A:how to restore back uped files if the pc is no longer working because of corrupt files??

Well first of all, you don't want to restore your backup if your pc is no longer working. A backup only makes copies of your personal files, like documents, pictures, ect... You would want to use your Windows 7 CD/DVD to restore your system to factory specs, then you restore your backup (using the same Restore Wizard) to get all your personal stuff back.

Hope that answers your question.

Read other 1 answers

Ive been trying for about an hour now to disable the stopid message saying are you sure you want to open this file? i got to a site wich got me to internet settings of windows. made custom profile for zone and disabled the warning if i want to open those files.

Applied settings, tried to open a random exe file i downloaded and now i dont have permissions at all anymore to open a downloaded file...wtf! I tried defaulting settings but no luck. stopid windows likes messings with me.

How can i revert this? and make sure that stopid message is never going to show up again?

A:Cant open downloaded files (windows message no permission)

Hello borgqueenx,

The tutorial below can help show you how to unblock a downloaded file to turn off the "Open File - Security Warning" message for it.

Open File - Security Warning : Unblock File

Hope this helps,

Read other 3 answers

Firstly apologies if I have posted this query in the wrong section.
I am running Windows 7 Home Premium and totally out of the blue I am now faced with a Security Warning every time I try to open a JPG file from within Windows Explorer. Having tried a number of experiments I have noted the following:
only files that I have downloaded from the internet appear to be affected
files that I have had on my hard drive for quite some time do not trigger the warning but only the more recent ones
the warning message does not show if I open the JPG from within my graphics program (I'm using Paint Shop Pro)
I cannot think of a reason for this to have suddenly started, although last night I downloaded the Windows 10 free upgrade but havn't yet run the install routine. Surely that would not be a factor though.

Having searched Google it would seem the only fix for this annoying message is a fairly complicated routine involving changing settings in the registry, which I am a bit worried about doing. Obviously I could simply untick the "Always ask before opening this file" box but I would need to do this with every other affected file individually. Is there no way this could be done 'en-mass'?

A:Security Message when trying to open JPG files in Windows Explorer

Sorry, but I have just come across an anomaly that may be a factor in my problem detailed above. I tried to save a test JPG from the internet and have noticed that the default file type is "Micrografx Picture Publisher Image Object". I do have an old version of Micrografx on my PC but seldom use it. How that became the default file type is a mystery. It would appear that JPGs saved as this file type are the ones causing the security warning. Can anyone advise how I go about changing that default file type? I have clicked on the arrow next to it but the only other option is "All files".

Read other 1 answers

I had some problems with my Sony Vaio, my kid spilled soda on the keyboard. Not a lot, and I got it wiped up fairly quickly and it worked for a day. Then the next day the - key got stuck and on every text field it would do this --------------------------------------------------------------------------------------------------------------------

I popped the key off and fixed that but then the cpu froze and when I turned it back on it took me to a screen that says "Edit windows boot options for: Start Vaio Recovery Center"
I can press enter to go into Vaio recovery but there is an option to press escape to cancel but it doesn't work. I think that key may have been damaged by the soda. I am going to try a USB keyboard and see if that works.

The problem is, when I entered Vaio recovery one of the options was to restore the hard drive to the factory conditions. It said it would delete all of my personal data. Like an idiot, I didn't use the rescue data feature first to get my files.

The message on the Vaio Recovery screen says this:

Restores the C: drive to its original factory condition. This process reinstalls all preloaded software, but not software installed after your computer was purchased. This program deletes all files on the C: drive, including personal data, but does not affect any other partitions"

I didn't have any partitions but I had a lot of personal data on my documents, mainly some photos that I would hate to lose. My question... Read more

A:Hard Drive Restored to Factory Condition without backing up files. Gone forever?

If it can be recovered, you have as much chance as a professional. It depends if they were overwritten by new files. Most probably were, in which case CSI couldn't get them back. But you may find some of them.

Recuva is often recommended. If that doesn't find them, we can try some others.

(What it said is not encouraging, but look in C: and see if there are any folders there that may contain your files. Sometimes recoveries try to save personal files from the docs folder.)

A file that is not backed up, in a different location, is a file you do not expect to keep.

You need to back things up. Your hard drive would have died, anyway, and you would have lost them then. You should really back up your whole system so you don't lose Windows and all your programs, either.

Read other 3 answers

We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this.

If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files and folders, choose Last Known Good Configuration to revert to the most recent settings that worked.

If a previous startup attempt was interrupted due to a power failure or because the Power or Reset button was pressed, or if you aren't sure what caused the problem, choose Start Windows

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Last Known Good Configuration (your most recent settings that worked) Start Windows Normally

Use the up and down arrow keys to move the highlight to your choice.

Seconds until Windows starts: 30

I tried every option. Windows screen appears for brief seconds and then computer restarts. This continues over and over again until I turn the PC off. The BIOS screen appears. Haven't recently uploaded or changed software. I have no idea why this is happening. Months preceding this, the computer has shut off unexpectedly, but has always restarted normally. I haven't tried XP cd repair because I'm afraid of losing CRUCIAL files. Hoping to extract them safely before using Repair or Restore. Unable to run antiviral, spyware scans.

Thank you for your help!!

A:PLEASE HELP! Windows XP not starting up. VERY important files not backed up!!

You could remove the Hard drive, install it as a second HD in another computer or slave it via USB adapter and make a dvd or put files on a thumbdrive.

Or download and burn a linux cd? By making a Live CD, (boots up using the linux cd and computer ram) you should be able to access the files (without removing anything) you need to back them up to a thumbdrive.

Do you have a XP cd? supposedly performing a repair install shouldnt mess with your files and folders. I still would back up the computer, if at all possible first though.

Read other 11 answers

Okay, let me start off by saying i'm not that computer savy.

Recently have had a number of BSOD's (Made a thread in the appropriate forum)
Computer crashed (BSOD: Memory_Management) and when the computer started up, windows update was stuck on preparing to configure windows.
Switched off windows after it took 1hour + doing nothing I started in safe mode with command prompt. Tried a system restore in safemode.

When i loaded windows normally, got 3 errors:
1. For the memory management BSOD.
2. "This driver can't release to failure!!!" - No idea what is causing this. Maybe gigabyte Software?
3. System restore has failed to restore and asking me to run chkdsk /r.

Some Background:
Recently logging into my user acocunt has been taking long as in a black screen would appear for around 2 minutes before showing the desktop.

Using trial and error, i managed to find the source: "windows management instrumental service". Stopping that has taken away the black screen problem.
However, upon retuning from a BSOD, the black screen reappears.

Computer Info
OS - Windows 7 (64-Bit)
Original Installed OS was always Windows 7
I Purchased OS from retailer (had an option to choose which OS was installed)
Age of hardware < 6 months
Not re-installed the OS ever and OS is < 6 months old.

CPU: Intel(R) Core(TM) i7 CPU - 930 : 2.80GHz (8CPUs), ~ 2.8GHz
Video Card: NVIDIA GeForce GTX 470
Motherboard Manufacturer: Gigabyte Techonolg... Read more

A:System Files Checker - Lots of corrupt files in log.

with the 470 my psu would be up here

Newegg.com - CORSAIR Enthusiast Series CMPSU-850TX 850W ATX12V v2.2 / EPS12V v2.91 SLI Certified CrossFire Ready 80 PLUS Certified Active PFC Power Supply

d/load and run the h/drive makers diagnostic utility on the h/drive

Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

if it comes up clear run

chkdsk /f

Read other 9 answers

My computer has problems:

* Very slow processing
* Internet Explorer cannot read video files and cannt open any files to be downloaded
* firefox is no longer working

I ran HijackThis and I am uploading the resulting log file

I would really appreciate if you could get back to me as soon as possible.

Thank you !!
Guy Gaudreault
[email protected]

A:IE can't open video files, can't open attachment files; Firefox not working; computer very slow

Hi , I am uploading the DDS output.

thank you.

Read other 3 answers

This morning I noticed our computer was rebooted and it kept stopping at the screen to enter Safe mode, continue to XP etc, when I choose to continue it just kept rebooting back to that same screen. Finally there was a choice to restore Win XP. Now all our personal files, documents, pictures are all gone!!! Stuff we really needed. What can I do? How can I get the files folders documents back? are they all lost now? thanks in advance for any help you can give me....

A:Solved: Need serious help, restored windows XP and now all files are gone.

Presumably you can restore many files from your most recent data backup(s). For the newer not-backed-up files you can try one of the many free or for a price Recovery Programs (put those two words into a web search engine) or pay a service to recover possibly much of what was lost. Need I mention that you should not use the disk before attempting recovery, so as to preserve as much as possible?

EDIT: Correction--searching for "File Recovery" will get more pertinent hits.

Read other 1 answers