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Ideapad (Flex 15) touchscreen not working on upgra...

Q: Ideapad (Flex 15) touchscreen not working on upgra...

I have an Ideapad Flex 15.

Since I upgraded yesterday to Windows 10, I have lost the touchscreen ability I had up to that point on Windows 8.1. On search for pen and touch, I was given this message on a system information page: "No pen or touch input is available for this display." I have looked in device manager under Human Interface Devices. Expanding the view to show hidden devices, I see "HID compliant touch screen." When I click to get device status, this is the message:

"Currently, this hardware device is not connected to the computer. (Code 45) To fix this problem, reconnect this hardware device to the computer."

How do I do that? I note a similar problem in Windows 8.1 on this posting:

http://answers.microsoft.com/en-us/windows/forum/windows8_1-hardware/touchscreen-not-working/c48cda2...

Does anyone have any idea how to reconnect the hardware device -- or at least to solve this problem? Thanks!


Mod's Edit: Added model to Subject line for clarity










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RELEVANCY SCORE 200
Preferred Solution: Ideapad (Flex 15) touchscreen not working on upgra...

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A: Ideapad (Flex 15) touchscreen not working on upgra...

I solved the problem here for my sister's Flex 14.Press Windows+X and open Device Manager, go to Mouse and uninstall USB touchscreen.Solved the problem here...

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RELEVANCY SCORE 106.4

Hi everyone, The touchscreen of my idepad flex 14 stopped to work suddenly. I have upgraded to Windows 10 recently and  didn't have any problem but now the defect came up. I have checked the device manager and the HID compliant touch screen driver is there (Version from 2006) and seems to be ok. I have tried to upgrade the driver but Windows says that is the latest version. Is there a driver from Lenovo for the touchscreen device? I really would appreciate any help. Thanks,Mike   

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The Touchscreen of my Flex14 Notebook is not working.I tried all hints like deinstalling the HID Interface Device Drivers.I also took out the battery.After all I went back to factory setting. - touchscreen / tabletPC still not working.I reinstalled Win 8.1 and made upgrade to Win 10 - touchscreen still dead.How can I test if touchscreen hardware is functional.Any suggestions or help would be much appreciated. Best regards Siegfried

A:IdeaPad Flex 14 Touchscreen not working after upgr...

Welcome to the Forums Invertore! 
 
Press Windows+X.
- Select Device Manager.
- Find the Touchscreen driver under Mice and Other Pointing Devices>USB Touchscreen Controller(A111).  You're going to uninstall this and check the box that says "Delete the driver software for this device".  Don't worry, it won't blow up your computer.
- Restart your computer.
- Re-open the Device Manager, and confirm that the Touchscreen is now listed under Human Interface Devices.
 
Let us know how you get on.
Regards,
Shashi
 
Tap that ?Star? button below to award a Kudo if I helped. If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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The touchscreen on my ideapad flex 14 laptop is not working. I've tried uninstalling the driver in device manager and then restarting my computer. I've also checked that all drivers are up to date. I'm on wondows 10 and I think it has worked since the upgrade (though I'm not 100% sure). Any ideas?

A:Lenovo Ideapad flex 14 touchscreen not working

Welcome to the Forums Bevvy! 
 
Press Windows+X.
- Select Device Manager.
- Find the Touchscreen driver under Mice and Other Pointing Devices>USB Touchscreen Controller(A111).  You're going to uninstall this and check the box that says "Delete the driver software for this device".  Don't worry, it won't blow up your computer.
- Restart your computer.
- Re-open the Device Manager, and confirm that the Touchscreen is now listed under Human Interface Devices.
 
Let us know how you get on.
Regards,
Shashi
 
Tap that ?Star? button below to award a Kudo if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 106.4

Installed Windows 10 on it, and it didn't fix it, reset to Windows 8, no fix, upgraded to 8.1 and still no fix, all updates and drivers installed, tried the device manager thing, yet still no touchscreen response. It doesn't even show up in device manager. Also, now the display, doesn't cover the whole screen, there are black bars all around the edges. 

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Recently my touchscreen of my laptop stoped working. I reset the laptop and everything, looked for solutions online, but I cant find any solution. Sometimes it worked again out of nowhere. But i prefer that it works all the time. So if anybody has a solution? Thank you in advance!

A:touchscreen Lenovo ideapad flex 14

Same problem here. The touch screen suddenly stopped working this evening. Reinstalled chipset but to no avail.

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Hi. Touchscreen just stopped last week. No idea what caused it. Have tried some of the solutions suggested such as disabling and re-enabling "HID compliant touchscreen" in device manager but no success. running windows 10.Any ideas gratefully appreciated?

A:Touchscreen stopped on ideapad flex 15

Hi there, Trevorb?
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
You could use the System Restore feature to get your computer back the time when it worked.
 
Update us how it goes.
 
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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I've had my Lenovo ideapad Flex 15 for just over a year now, so I guess this is the time at which things start going kerplooey. Today my touchscreen started going haywire, clicking rapidly and repeatedly in one random spot in the top left corner of my screen, so fast I couldn't use my touchpad to get the cursor away from the spot. After closing and reopening the computer, the problem stopped momentarily but then came back. I rebooted and when Windows restarted I received a pop up that "Windows Mouse and Keyboard Center has stopped working." The problem returned shortly after, and now my touchscreen has stopped working altogether. Can anyone help me?

A:Ideapad Flex 15 touchscreen woes

Update: The problem is now intermittently returning. If I close my laptop and reopen it, it seems to disable the touchscreen for a period of time so that I'm able to actually use my computer for a bit before it starts feverishly attacking that one area of the screen. All instructions I've found online to disable the touchscreen haven't worked... I'd love to have it functioning again though. Help? 

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Hi, since a few weeks i had an issue with my Flex 140D Notebook - the touchscreen doesn't work. What i've done was to uninstall the 3 USB-Devices below the HID-Section and the Touchscreen itself and rebooted the System. I did also an "Reset", see the link below, for the Mainboard but it doesn't fix the problem. Can someone give me a hint ? OS: Win 8.1 Pro Regards Mike http://answers.microsoft.com/en-us/windows/forum/windows_8-tms/touchscreen-not-working-windows-8-len...

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I've had this computer for a couple months now and recently, my touchscreen has been on and off--sometimes it works, sometimes it doesn't-- and I have no idea why. The touchscreen function just randomly stops working. I've tried searching for solutions, but to none avail. Has anyone else experienced this problem? Does anyone have a solution?

A:Lenovo Flex 3 14'' Touchscreen Not Working?

Hi Gvee,
 
Welcome to Lenovo Community!
 
We are sorry to hear that touchscreen is not working in your Lenovo Flex 3.
 
Please do confirm which operating system is running on your laptop.
 
Best Regards,
Poojitha.
-------------------------------------------------------------------------------------------------------------------
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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Hi helpful smart people,  Just bought a Flex 4 and the touchpad works only when you tap, but not when you press down to click.  No left or right click functionality.   Seems the drivers are up to date. Pls help!

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Certain keys on the ideapad flex 14 quit working unexpectedly.   Keys identified as not working -   z x c, v, m, comma, period, Enter, Shift key on the right side of the keyboard and the Delete key.  Could it be related to Windows upgrade released in October? The keys stopped working shortly after the upgrade.  Thanks for your help

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Hi The touch screen of Lenovo ideapad Flex 14 is not working at all after recovery.The OS is the stock Windows 8. Please help me  recover the touch screen functionality Many thanks in advance.

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I have Ideapad Flex 14 Ideapad S100 with Windows 10 having latest updates. A few days ago I had realized that thouch screen doesn't work any more. After consultation with Lenovo Turkey, which was insisting on recovery, I recovered my ideapad turning back to an image taken by Win10 two months ago. This step did not help. Some how next day after recovery in the morning it worked only for a few hours then stopped working again. I tried to disable and enable the "HID-compliant device" or other relaten USB items and reinstalled/activated, it did not help.I hope it is a software/driver failure and this problem will be solved soon by Lenovo.

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The computer recognizes that the screen is touch capable when I try to calibrate, but theres no response to my touch. It worked fine yesterday, but the day before that I lost the touch capabilty aswell. Nothing has really happened to my Laptop to make it change so suddenly. Any ideas?

A:Ideapad S415 touchscreen no longer working

To resolve the touchscreen issue follow below steps.1. Open Device Manager and uninstall all that start with HID- under Human interface devices.2. Restart the system and see if that works. Also perform a Power Drain. If the battery is removable, remove AC and Battery and hold the power button down for 15 sec. Turn the computer back on and check now if touchscreen is working fine. 

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A:Ideapad 100-14ibd 80RK - Max memory(RAM) can upgra...

HI.@  To find out how much RAM your operating system supports running the following software:http://eu.crucial.com/eur/en/systemscanner Regards.



Click on the star to say thanks.Please mark if it solves your problem.No work for LENOVO I volunteer.

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Hello! I'm experiencing a somewhat common-sounding problem with my touch screen.  It's not listing under Pen and Touch on the System Information page of Control Panel, but I can locate it in Device Manager under Mice and Other Pointing Devices>USB Touchscreen Controller(A111).  I can use it like a mouse but it doesn't work like a touch screen.  I'm not quite savvy enough to uninstall the drivers in Device Manager and hope for the best - I feel like I'm going to wreck something by accident.  Any advice?












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A:Touchscreen issues on Flex 15, showing "No Pen or ...

Ditto. On the other thread for this problem, uninstalling did not help one person, so it looks like we'll have to wait for a fix, but I'm not super-saavy either, so maybe one already exists?

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Issue just started this morning. There is small mouse cursor inside a shadowy box that remains on the screen. I can use the mouse but it will dissappear and is slow. I saw a solution for another lenovo laptop running Windows 8 but nothing for a Flex 2 running Windows 10.
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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Touchscreen of my laptop ideapad flex 14" has cracked. I don't know how it happened. Kindly help me out how I can repair it and what should I do about it. 

























IMG-20160621-WA0006.jpg ?578 KB

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I've bought a Lenovo IdeaPad Flex 15D in the summer of 2014, last year it was sent in warranty for problems at the battery (it wasn't turn on with the battery)After that they returned me the Computer I found that the touch wasn't work, I tried to restore it 'cause I don't wanna send him again in warranty (and now the warranty is expired).I also restore it again, but the touch doesn't work yet.Can I do something to repair it? I'm from Italy.PS: the computer say that there is the touch, that I can do the calibration, but if I touch the screen the PC don't find it.

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RELEVANCY SCORE 62

I've bought a Lenovo IdeaPad Flex 15D in the summer of 2014, last year it was sent in warranty for problems at the battery (it wasn't turn on with the battery)After that they returned me the Computer I found that the touch wasn't work, I tried to restore it 'cause I don't wanna send him again in warranty (and now the warranty is expired).I also restore it again, but the touch doesn't work yet.Can I do something to repair it? I'm from Italy.PS: the computer say that there is the touch, that I can do the calibration, but if I touch the screen the PC don't find it.

A:IdeaPad Flex 15D

SmileSmoke wrote:
I've bought a Lenovo IdeaPad Flex 15D in the summer of 2014, last year it was sent in warranty for problems at the battery (it wasn't turn on with the battery)After that they returned me the Computer I found that the touch wasn't work, I tried to restore it 'cause I don't wanna send him again in warranty (and now the warranty is expired).I also restore it again, but the touch doesn't work yet.Can I do something to repair it? I'm from Italy.PS: the computer say that there is the touch, that I can do the calibration, but if I touch the screen the PC don't find it.

Hi SmileSmoke,
 
Have you contacted Lenovo Support and spoken to them about your situation? Did you contact them when the unit was returned to you to log the fault?
 
If you did for the second question then they should be able to help you and repair under warranty as it would be a failed repair.
 
Hope this help you and let us know how you get on=====================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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can I change the keyboard of a Ideapad Flex 14 (S/N: QB08066381 ... which is non backlit) to a backlit one? 

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A:Flex 4 Ideapad 1470 memory

Hello and welcome,
 
Page 41 of the Hardware Maintenance Manual - Notebook should help.
 
Z.

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IMG_0416.JPG ?718 KB

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A:Lenovo Ideapad Flex 15 - 20309 - Won't Boot

My Lenovo has a small button next ti the power button. Hold it while turning on your pc. Thats why f8 not working on my laptop. I have been reserching this and nowhere did i see anybody mention this. Hope this helps. I found it just when i thought the laptop was brick. And the touch screen did not work after i did this so its not software. Hope this helps

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A:Ideapad flex 15 display issue - not using full scr...

Hi Real,
 
Welcome to Lenovo Forums.
 
Consider performing system restore to get your computer back the time when it worked.
 
Let us know how you get on.
 
Regards,
Shashi
 
Tap that Kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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So I have a Flex 10 outside of warranty that has a power jack which is missing the "yellow piece" inside. Therefore, it doesn't hold the power cable well nor make a proper connection to charge. Since it is out of warranty, does anybody have a suggestion of where I should go to have it fixed/replaced? 

A:IdeaPad Flex 10: Where to Go For Power Jack Replac...

Welcome to the Lenovo Community !
 
Sorry to hear of the problem you are having.  I would suggest checking with your local Best Buy store to see if they will replace it for you.  From what I understand, most Best Buys are authorized service centers for Lenovo Products.

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After one months guaranted Lenovo IdeaPad FLEX 2 ghosting and changing color pink and green. Is the display canceled. And my collegue also bouth with me. It s the same problem.

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Laptop is running on Windows 10. Yesterday I updated my AMD graphics driver using the update tool from AMD. After all the necessary files were downloaded and installed, I was prompted to restart and I did. Upon restart, the laptop would not boot past the Lenovo screen. The white circles that rotate always freeze and it just stays on the Lenovo screen upon every attempt to boot. I can't enter safe mode or the bios options, what can I do to fix this?  P.S. A few months ago I began having an issue with the sleep mode. When trying to enter sleep mode, the laptop would just shut down unexpectedly and almost instantly. I'm not sure what caused this issue, but I've just been avoiding it by shutting down instead of sleeping. Not sure if this has anything to do with it, or if the restart was interrupted by an unexpected shutdown. 

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A:Lenovo IdeaPad Flex 2 14, poor battery life?

I have the same problem. Probably lasts an hour on a full charge. Piece of crap laptop and Lenovo should recall this garbage. I wouldn't recommend any of their products.

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