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Ideapad (Flex 15) touchscreen not working on upgra...

Q: Ideapad (Flex 15) touchscreen not working on upgra...

I have an Ideapad Flex 15.

Since I upgraded yesterday to Windows 10, I have lost the touchscreen ability I had up to that point on Windows 8.1. On search for pen and touch, I was given this message on a system information page: "No pen or touch input is available for this display." I have looked in device manager under Human Interface Devices. Expanding the view to show hidden devices, I see "HID compliant touch screen." When I click to get device status, this is the message:

"Currently, this hardware device is not connected to the computer. (Code 45) To fix this problem, reconnect this hardware device to the computer."

How do I do that? I note a similar problem in Windows 8.1 on this posting:

http://answers.microsoft.com/en-us/windows/forum/windows8_1-hardware/touchscreen-not-working/c48cda2...

Does anyone have any idea how to reconnect the hardware device -- or at least to solve this problem? Thanks!


Mod's Edit: Added model to Subject line for clarity










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A: Ideapad (Flex 15) touchscreen not working on upgra...

I solved the problem here for my sister's Flex 14.Press Windows+X and open Device Manager, go to Mouse and uninstall USB touchscreen.Solved the problem here...

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The Touchscreen of my Flex14 Notebook is not working.I tried all hints like deinstalling the HID Interface Device Drivers.I also took out the battery.After all I went back to factory setting. - touchscreen / tabletPC still not working.I reinstalled Win 8.1 and made upgrade to Win 10 - touchscreen still dead.How can I test if touchscreen hardware is functional.Any suggestions or help would be much appreciated. Best regards Siegfried

A:IdeaPad Flex 14 Touchscreen not working after upgr...

Welcome to the Forums Invertore! 
 
Press Windows+X.
- Select Device Manager.
- Find the Touchscreen driver under Mice and Other Pointing Devices>USB Touchscreen Controller(A111).  You're going to uninstall this and check the box that says "Delete the driver software for this device".  Don't worry, it won't blow up your computer.
- Restart your computer.
- Re-open the Device Manager, and confirm that the Touchscreen is now listed under Human Interface Devices.
 
Let us know how you get on.
Regards,
Shashi
 
Tap that ?Star? button below to award a Kudo if I helped. If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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Installed Windows 10 on it, and it didn't fix it, reset to Windows 8, no fix, upgraded to 8.1 and still no fix, all updates and drivers installed, tried the device manager thing, yet still no touchscreen response. It doesn't even show up in device manager. Also, now the display, doesn't cover the whole screen, there are black bars all around the edges. 

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Hi everyone, The touchscreen of my idepad flex 14 stopped to work suddenly. I have upgraded to Windows 10 recently and  didn't have any problem but now the defect came up. I have checked the device manager and the HID compliant touch screen driver is there (Version from 2006) and seems to be ok. I have tried to upgrade the driver but Windows says that is the latest version. Is there a driver from Lenovo for the touchscreen device? I really would appreciate any help. Thanks,Mike   

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A:Lenovo Ideapad flex 14 touchscreen not working

Welcome to the Forums Bevvy! 
 
Press Windows+X.
- Select Device Manager.
- Find the Touchscreen driver under Mice and Other Pointing Devices>USB Touchscreen Controller(A111).  You're going to uninstall this and check the box that says "Delete the driver software for this device".  Don't worry, it won't blow up your computer.
- Restart your computer.
- Re-open the Device Manager, and confirm that the Touchscreen is now listed under Human Interface Devices.
 
Let us know how you get on.
Regards,
Shashi
 
Tap that ?Star? button below to award a Kudo if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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Hello, I followed the other thread of someone who had this same prroblem, but the solution did not work for me. In my device manager under mice and other pointing devices > there is only: Lenovo Pointing device I have tried:configure pen and touch settingsuninstalled and re-installed HID- compliant touch screen tried reverting to a previous verion of windows performed a system reset I can't get ahold of the lenovo support phone line.. I use the touch screen feature daily and it has affected my work, any help is appreciated!  

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A:Touchscreen stopped on ideapad flex 15

Hi there, Trevorb?
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
You could use the System Restore feature to get your computer back the time when it worked.
 
Update us how it goes.
 
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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Device Manager.jpg ?249 KB

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Hi Gvee,
 
Welcome to Lenovo Community!
 
We are sorry to hear that touchscreen is not working in your Lenovo Flex 3.
 
Please do confirm which operating system is running on your laptop.
 
Best Regards,
Poojitha.
-------------------------------------------------------------------------------------------------------------------
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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A:Ideapad S415 touchscreen no longer working

To resolve the touchscreen issue follow below steps.1. Open Device Manager and uninstall all that start with HID- under Human interface devices.2. Restart the system and see if that works. Also perform a Power Drain. If the battery is removable, remove AC and Battery and hold the power button down for 15 sec. Turn the computer back on and check now if touchscreen is working fine. 

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A:Ideapad 100-14ibd 80RK - Max memory(RAM) can upgra...

[email protected]  To find out how much RAM your operating system supports running the following software:http://eu.crucial.com/eur/en/systemscanner Regards.



Click on the star to say thanks.Please mark if it solves your problem.No work for LENOVO I volunteer.

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Hello! I'm experiencing a somewhat common-sounding problem with my touch screen.  It's not listing under Pen and Touch on the System Information page of Control Panel, but I can locate it in Device Manager under Mice and Other Pointing Devices>USB Touchscreen Controller(A111).  I can use it like a mouse but it doesn't work like a touch screen.  I'm not quite savvy enough to uninstall the drivers in Device Manager and hope for the best - I feel like I'm going to wreck something by accident.  Any advice?












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A:Touchscreen issues on Flex 15, showing "No Pen or ...

Ditto. On the other thread for this problem, uninstalling did not help one person, so it looks like we'll have to wait for a fix, but I'm not super-saavy either, so maybe one already exists?

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Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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Found out that in order for the Windows 10 installation to detect the PCIe SSD, you have to go into the BIOS and change the SATA Controller Mode to AHCI.  Now that only leaves the Wacom drivers having a code 10 and the missing touch screen drivers.

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IMG-20160621-WA0006.jpg ?578 KB

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My first post here and not sure if I?m in the right section.  I ordered yesterday from MS Store an IdeaPad Flex 5 (80XB0006US) and searching the web for a users guide / maintenance manual to read while I?m waiting for the unit to arrive, I only find ones dated back to 2015. Is there a place I can download a more recent one?













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A:IdeaPad Flex 5

Hi oskarIT, 
 
Welcome to the Community Forums.
 
Checking with the MTM/ model machine number, 80XB0006US showing Flex 5-1570 Laptop (Lenovo) - Type 80XB I was able to get the User guide here (First Edition February 2017) and hardware manual here (First Edition March 2017) from the support site (you can save in your browser favorites as a handy source for drivers and applications for the model).
 
The same support site would also be updated every now and then for any new updates and resource materials to download.
 
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Regards

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I've bought a Lenovo IdeaPad Flex 15D in the summer of 2014, last year it was sent in warranty for problems at the battery (it wasn't turn on with the battery)After that they returned me the Computer I found that the touch wasn't work, I tried to restore it 'cause I don't wanna send him again in warranty (and now the warranty is expired).I also restore it again, but the touch doesn't work yet.Can I do something to repair it? I'm from Italy.PS: the computer say that there is the touch, that I can do the calibration, but if I touch the screen the PC don't find it.

A:IdeaPad Flex 15D

SmileSmoke wrote:
I've bought a Lenovo IdeaPad Flex 15D in the summer of 2014, last year it was sent in warranty for problems at the battery (it wasn't turn on with the battery)After that they returned me the Computer I found that the touch wasn't work, I tried to restore it 'cause I don't wanna send him again in warranty (and now the warranty is expired).I also restore it again, but the touch doesn't work yet.Can I do something to repair it? I'm from Italy.PS: the computer say that there is the touch, that I can do the calibration, but if I touch the screen the PC don't find it.

Hi SmileSmoke,
 
Have you contacted Lenovo Support and spoken to them about your situation? Did you contact them when the unit was returned to you to log the fault?
 
If you did for the second question then they should be able to help you and repair under warranty as it would be a failed repair.
 
Hope this help you and let us know how you get on=====================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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