Over 1 million tech questions and answers.

random BSODs lenovo y580 win 8.1

Q: random BSODs lenovo y580 win 8.1

Hi,

I need some help with bsods on Windows 8.1 OS. I'm not sure but probably there is my fault that this happens. I have Lenovo Y580 and a few months ago I updated my bios to version 5DCN40WW(v2.07), i downloaded it from Lenovo support website (in this time i got windows 7), then i decide to run Windows 8, but this bios was purposed for Windows 7 and now i cant find 'actualization' to my old bios wich was purposeed to Windows 8, I'm looking for version 5DCN89WW of bios to this Lenovo. Now I have 2-3 bsods a day, even after format, I've updated my drivers using SlimDrivers and downloaded actual drivers from Intel website,on the Intel website I had an information that product has been detected as Kontroler Qualcomm Atheros AR8161 PCI-E Gigabit Ethernet Controller (NDIS 6.30) but this device is unknown or unsupported (current driver:2.1.0.16) and same thing with Audio Driver for Intel Desktop Board, product detected: Sound Bluetooth (current driver: 12.0.0.2951).

I did memtest86:
https://dl.dropboxusercontent.com/u/...07-032101.html

And this is scr from Crystal Disk Info:
https://dl.dropboxusercontent.com/u/7166435/disk.jpg

And at the end there are .dmp files:
https://dl.dropboxusercontent.com/u/...11-12-2013.zip

If anyone could help me I'll be very grateful and maybe there is any chance that someone who has Lenovo Y580 can copy for me newest bios and post here? Laptop was in service but they didn't fix this issue and they didn't restore my old bios, probably support doesn't have it, i can't find it on Lenovo support website.

RELEVANCY SCORE 200
Preferred Solution: random BSODs lenovo y580 win 8.1

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: random BSODs lenovo y580 win 8.1

Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

AFAIK, you have the latest BIOS for your system.
Here's a link to it: BIOS Update for Microsoft Windows 7 (32-bit, 64-bit) - IdeaPad Y480, Y580

Out of 17 memory dumps there were 7 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- compatibility issues (3rd party hardware/drivers)
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

You can get a head start on the hardware diagnostics if you'd like - they are located here: Hardware Diagnostics

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).





Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [S] DuplexSecure - FAQ [/S] Link broken as of 21 Jul 2012
New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disk-Tools.com
Manual procedure here: Registry and SPTD problems | DAEMON Pro Help



Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

LhdX64.sys Mon Jan 11 10:06:58 2010 (4B4B3E92)
Lenovo HD Disk Driver
http://www.carrona.org/drivers/driver.php?id=LhdX64.sys

Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web.
If all of this doesn't stop the BSOD's, please run these free hardware diagnostics: Hardware Diagnostics. Let us know the results and we can move on from there.

Analysis:
The following is for informational purposes only.

Code:
**************************Wed Dec 11 12:04:33.344 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\121113-6562-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
System Uptime:0 days 3:00:24.120
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
Probably caused by :hardware ( dxgkrnl!ADAPTER_DISPLAY_DdiSetVidPnSourceAddress+45 )
BugCheck D1, {c, 7, 1, fffff800014a25a5}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Arguments:
Arg1: 000000000000000c, memory referenced
Arg2: 0000000000000007, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff800014a25a5, address which referenced memory
BUGCHECK_STR: AV
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: IP_MISALIGNED_dxgkrnl.sys
CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2395
BIOS Version 5DCN40WW(V2.07)
BIOS Release Date 10/10/2012
Manufacturer LENOVO
Product Name Lenovo IdeaPad Y580
??????????????????????????????????????????????????????????????????????????????????????``
**************************Wed Dec 11 09:03:35.339 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\121113-6421-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
System Uptime:0 days 22:38:23.115
Probably caused by :ntkrnlmp.exe ( nt!EtwpLogKernelEvent+29c )
BugCheck A, {ffffe00024b48ba8, a, 0, fffff800d867621c}
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
Arguments:
Arg1: ffffe00024b48ba8, memory referenced
Arg2: 000000000000000a, IRQL
Arg3: 0000000000000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800d867621c, address which referenced memory
BUGCHECK_STR: AV
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: chrome.exe
FAILURE_BUCKET_ID: AV_nt!EtwpLogKernelEvent
CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2395
BIOS Version 5DCN40WW(V2.07)
BIOS Release Date 10/10/2012
Manufacturer LENOVO
Product Name Lenovo IdeaPad Y580
??????????????????????????????????????????????????????????????????????????????????????``
**************************Tue Dec 10 10:24:50.498 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\121013-6562-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
System Uptime:0 days 4:50:41.274
Probably caused by :ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )
BugCheck 139, {3, ffffd0003846b800, ffffd0003846b758, 0}
BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
Arguments:
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: ffffd0003846b800, Address of the trap frame for the exception that caused the bugcheck
Arg3: ffffd0003846b758, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR: 0x139
DEFAULT_BUCKET_ID: LIST_ENTRY_CORRUPT
PROCESS_NAME: chrome.exe
FAILURE_BUCKET_ID: 0x139_3_nt!KiFastFailDispatch
CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2395
BIOS Version 5DCN40WW(V2.07)
BIOS Release Date 10/10/2012
Manufacturer LENOVO
Product Name Lenovo IdeaPad Y580
??????????????????????????????????????????????????????????????????????????????????????``
**************************Tue Dec 10 05:33:48.292 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\121013-5718-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
System Uptime:0 days 13:39:26.068
Probably caused by :memory_corruption ( nt!MiDeleteSegmentPages+478 )
BugCheck 1E, {ffffffffc000001d, fffff802b9ae2770, ffffe000068b2880, ffffc00004c27bc0}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
Arguments:
Arg1: ffffffffc000001d, The exception code that was not handled
Arg2: fffff802b9ae2770, The address that the exception occurred at
Arg3: ffffe000068b2880, Parameter 0 of the exception
Arg4: ffffc00004c27bc0, Parameter 1 of the exception
BUGCHECK_STR: 0x1E_c000001d
PROCESS_NAME: chrome.exe
FAILURE_BUCKET_ID: 0x1E_c000001d_BAD_IP_nt!MiDeleteSegmentPages
CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2395
BIOS Version 5DCN40WW(V2.07)
BIOS Release Date 10/10/2012
Manufacturer LENOVO
Product Name Lenovo IdeaPad Y580
??????????????????????????????????????????????????????????????????????????????????????``
**************************Mon Dec 9 15:53:57.782 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\120913-5953-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
System Uptime:1 days 0:34:31.558
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :intelppm.sys ( intelppm+11f4 )
BugCheck 1E, {ffffffffc0000005, fffff800025151f4, 0, ffffffffffffffff}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff800025151f4, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
BUGCHECK_STR: 0x1E_c0000005_R
PROCESS_NAME: System
FAILURE_BUCKET_ID: 0x1E_c0000005_R_intelppm+11f4
CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2395
BIOS Version 5DCN40WW(V2.07)
BIOS Release Date 10/10/2012
Manufacturer LENOVO
Product Name Lenovo IdeaPad Y580
??????????????????????????????????????????????????????????????????????????????????????``
**************************Sun Dec 8 15:19:04.175 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\120813-6296-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
System Uptime:1 days 8:41:15.951
*** WARNING: Unable to verify timestamp for RTKVHD64.sys
*** ERROR: Module load completed but symbols could not be loaded for RTKVHD64.sys
Probably caused by :RTKVHD64.sys ( RTKVHD64+211cb9 )
BugCheck 3B, {c0000005, fffff8000343fcb9, ffffd000215a5410, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8000343fcb9, Address of the instruction which caused the bugcheck
Arg3: ffffd000215a5410, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR: 0x3B
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: RAVCpl64.exe
FAILURE_BUCKET_ID: 0x3B_RTKVHD64+211cb9
CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2395
BIOS Version 5DCN40WW(V2.07)
BIOS Release Date 10/10/2012
Manufacturer LENOVO
Product Name Lenovo IdeaPad Y580
??????????????????????????????????????????????????????????????????????????????????????``
**************************Fri Dec 6 18:21:18.228 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\120713-6171-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
System Uptime:0 days 0:39:06.004
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
Probably caused by :igdkmd64.sys ( igdkmd64+16e2ef )
BugCheck 3D, {fffff8012f1f9460, 0, 0, fffff80002a4c2ef}
BugCheck Info: INTERRUPT_EXCEPTION_NOT_HANDLED (3d)
Arguments:
Arg1: fffff8012f1f9460
Arg2: 0000000000000000
Arg3: 0000000000000000
Arg4: fffff80002a4c2ef
BUGCHECK_STR: 0x3D
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: audiodg.exe
FAILURE_BUCKET_ID: 0x3D_igdkmd64+16e2ef
CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2395
BIOS Version 5DCN40WW(V2.07)
BIOS Release Date 10/10/2012
Manufacturer LENOVO
Product Name Lenovo IdeaPad Y580
??????????????????????????????????????????????????????????????????????????????????????``
**************************Fri Dec 6 15:44:45.321 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\120613-6062-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
System Uptime:0 days 6:27:09.097
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :intelppm.sys ( intelppm+2214 )
BugCheck 1E, {ffffffffc0000005, fffff800031a2214, 0, ffffffffffffffff}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff800031a2214, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
BUGCHECK_STR: 0x1E_c0000005_R
PROCESS_NAME: System
FAILURE_BUCKET_ID: 0x1E_c0000005_R_intelppm+2214
CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2395
BIOS Version 5DCN40WW(V2.07)
BIOS Release Date 10/10/2012
Manufacturer LENOVO
Product Name Lenovo IdeaPad Y580
??????????????????????????????????????????????????????????????????????????????????????``
**************************Fri Dec 6 06:24:26.140 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\120613-6109-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
System Uptime:0 days 0:14:09.916
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
Probably caused by :intelppm.sys ( intelppm+11fd )
BugCheck 1E, {ffffffffc0000005, fffff8000318a1fd, 0, ffffffffffffffff}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8000318a1fd, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
BUGCHECK_STR: 0x1E_c0000005_R
PROCESS_NAME: System
FAILURE_BUCKET_ID: 0x1E_c0000005_R_intelppm+11fd
CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2395
BIOS Version 5DCN40WW(V2.07)
BIOS Release Date 10/10/2012
Manufacturer LENOVO
Product Name Lenovo IdeaPad Y580
??????????????????????????????????????????????????????????????????????????????????????``
**************************Fri Dec 6 06:09:56.047 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\120613-6296-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
System Uptime:0 days 13:40:13.824
Probably caused by :HDAudBus.sys ( HDAudBus!HdaController::Isr+18f )
BugCheck D1, {fffffffff6ffffff, b, 1, fffff80002bdf21e}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Arguments:
Arg1: fffffffff6ffffff, memory referenced
Arg2: 000000000000000b, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff80002bdf21e, address which referenced memory
BUGCHECK_STR: AV
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: chrome.exe
FAILURE_BUCKET_ID: AV_HDAudBus!HdaController::Isr
CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2395
BIOS Version 5DCN40WW(V2.07)
BIOS Release Date 10/10/2012
Manufacturer LENOVO
Product Name Lenovo IdeaPad Y580
??????????????????????????????????????????????????????????????????????????????????????``
**************************Thu Dec 5 16:29:21.184 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\120513-6171-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
System Uptime:0 days 4:46:18.313
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :ntkrnlmp.exe ( nt!SwapContext_PatchXRstor+0 )
BugCheck 1E, {ffffffffc0000005, fffff80210bc4f6a, 0, ffffffffffffffff}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80210bc4f6a, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
BUGCHECK_STR: 0x1E_c0000005_R
PROCESS_NAME: System
FAILURE_BUCKET_ID: 0x1E_c0000005_R_nt!SwapContext_PatchXRstor
CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2395
BIOS Version 5DCN40WW(V2.07)
BIOS Release Date 10/10/2012
Manufacturer LENOVO
Product Name Lenovo IdeaPad Y580
??????????????????????????????????????????????????????????????????????????????????????``
**************************Thu Dec 5 11:42:43.898 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\120513-7312-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
System Uptime:0 days 0:47:41.675
Probably caused by :ntkrnlmp.exe ( nt!KiDeferredReadyThread+d7e )
BugCheck 3B, {80000003, fffff80045121ade, ffffd0003ad9eea0, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Arguments:
Arg1: 0000000080000003, Exception code that caused the bugcheck
Arg2: fffff80045121ade, Address of the instruction which caused the bugcheck
Arg3: ffffd0003ad9eea0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR: 0x3B
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: chrome.exe
FAILURE_BUCKET_ID: 0x3B_nt!KiDeferredReadyThread
CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2395
BIOS Version 5DCN40WW(V2.07)
BIOS Release Date 10/10/2012
Manufacturer LENOVO
Product Name Lenovo IdeaPad Y580
??????????????????????????????????????????????????????????????????????????????????????``
**************************Thu Dec 5 10:54:38.651 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\120513-7515-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
System Uptime:0 days 18:35:46.428
*** WARNING: Unable to verify timestamp for L1C63x64.sys
*** ERROR: Module load completed but symbols could not be loaded for L1C63x64.sys
Probably caused by :L1C63x64.sys ( L1C63x64+b900 )
BugCheck 1E, {ffffffffc0000005, fffff80002ba3900, 0, ffffffffffffffff}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80002ba3900, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
BUGCHECK_STR: 0x1E_c0000005_R
PROCESS_NAME: chrome.exe
FAILURE_BUCKET_ID: 0x1E_c0000005_R_L1C63x64+b900
CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2395
BIOS Version 5DCN40WW(V2.07)
BIOS Release Date 10/10/2012
Manufacturer LENOVO
Product Name Lenovo IdeaPad Y580
??????????????????????????????????????????????????????????????????????????????????????``
**************************Wed Dec 4 16:18:28.289 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\120413-6500-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
System Uptime:1 days 3:32:38.065
Probably caused by :dxgkrnl.sys ( dxgkrnl!DXGCONTEXT::ResizeUserModeBuffers+2f2 )
BugCheck 1A, {41287, 3, 0, 0}
BugCheck Info: MEMORY_MANAGEMENT (1a)
Arguments:
Arg1: 0000000000041287, An illegal page fault occurred while holding working set synchronization.
Parameter 2 contains the referenced virtual address.
Arg2: 0000000000000003
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR: 0x1a_41287
PROCESS_NAME: aion.bin
FAILURE_BUCKET_ID: 0x1a_41287_dxgkrnl!DXGCONTEXT::ResizeUserModeBuffers
CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2395
BIOS Version 5DCN40WW(V2.07)
BIOS Release Date 10/10/2012
Manufacturer LENOVO
Product Name Lenovo IdeaPad Y580
??????????????????????????????????????????????????????????????????????????????????????``
**************************Tue Dec 3 12:45:27.800 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\120313-6421-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
System Uptime:1 days 17:11:40.577
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
Probably caused by :intelppm.sys ( intelppm+11fd )
BugCheck 1E, {ffffffffc0000005, fffff800025771fd, 0, ffffffffffffffff}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff800025771fd, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
BUGCHECK_STR: 0x1E_c0000005_R
PROCESS_NAME: System
FAILURE_BUCKET_ID: 0x1E_c0000005_R_intelppm+11fd
CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2395
BIOS Version 5DCN40WW(V2.07)
BIOS Release Date 10/10/2012
Manufacturer LENOVO
Product Name Lenovo IdeaPad Y580
??????????????????????????????????????????????????????????????????????????????????????``
**************************Sun Dec 1 16:50:55.128 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\120113-6984-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
System Uptime:2 days 2:18:27.905
Probably caused by :ntkrnlmp.exe ( nt!KiIpiProcessRequests+4 )
BugCheck 1E, {ffffffffc0000005, fffff8001df63de4, 0, ffffffffffffffff}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8001df63de4, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
BUGCHECK_STR: 0x1E_c0000005_R
PROCESS_NAME: System
FAILURE_BUCKET_ID: 0x1E_c0000005_R_nt!KiIpiProcessRequests
CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2395
BIOS Version 5DCN40WW(V2.07)
BIOS Release Date 10/10/2012
Manufacturer LENOVO
Product Name Lenovo IdeaPad Y580
??????????????????????????????????????????????????????????????????????????????????????``
**************************Wed Nov 27 19:38:06.736 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\112813-10062-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
System Uptime:1 days 5:54:40.558
Probably caused by :win32k.sys ( win32k!_CloseDesktop+4a )
BugCheck 3B, {c0000005, fffff802d16ff8dc, ffffd00024d6bf50, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff802d16ff8dc, Address of the instruction which caused the bugcheck
Arg3: ffffd00024d6bf50, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR: 0x3B
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: chrome.exe
FAILURE_BUCKET_ID: 0x3B_win32k!_CloseDesktop
CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2395
BIOS Version 5DCN40WW(V2.07)
BIOS Release Date 10/10/2012
Manufacturer LENOVO
Product Name Lenovo IdeaPad Y580
??????????????????????????????????????????????????????????????????????????????????????``



3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:
**************************Wed Dec 11 12:04:33.344 2013 (UTC - 5:00)**************************
LhdX64.sys Mon Jan 11 10:06:58 2010 (4B4B3E92)
btwl2cap.sys Thu Jul 26 11:14:41 2012 (50115EE1)
jmcr.sys Mon Jul 30 22:57:46 2012 (501749AA)
SynTP.sys Mon Sep 17 18:53:08 2012 (5057A9D4)
Smb_driver_Intel.sys Mon Sep 17 18:53:54 2012 (5057AA02)
rtsuvc.sys Fri Sep 28 06:41:40 2012 (50657EE4)
btwavdt.sys Thu Oct 4 17:00:05 2012 (506DF8D5)
btwaudio.sys Thu Oct 4 17:01:50 2012 (506DF93E)
btwrchid.sys Thu Oct 4 17:02:35 2012 (506DF96B)
AcpiVpc.sys Sat Feb 16 20:52:02 2013 (512037C2)
L1C63x64.sys Sun Mar 31 23:15:17 2013 (5158FBC5)
NETwew00.sys Tue Jun 25 15:34:06 2013 (51C9F0AE)
TeeDriverx64.sys Tue Jul 2 14:38:08 2013 (51D31E10)
bcbtums.sys Wed Aug 7 11:11:22 2013 (5202639A)
intelppm.sys Thu Aug 22 04:46:35 2013 (5215CFEB)
dump_storahci.sys Thu Aug 22 07:40:39 2013 (5215F8B7)
btwampfl.sys Fri Aug 30 14:32:26 2013 (5220E53A)
iwdbus.sys Thu Sep 26 17:38:04 2013 (5244A93C)
IntcDAud.sys Wed Oct 16 08:59:24 2013 (525E8DAC)
igdkmd64.sys Mon Oct 28 17:57:02 2013 (526EDDAE)
nvvad64v.sys Wed Oct 30 11:01:48 2013 (52711F5C)
RTKVHD64.sys Tue Nov 5 06:39:41 2013 (5278D8FD)
nvlddmkm.sys Mon Nov 11 08:24:05 2013 (5280DA75)
nvpciflt.sys Mon Nov 11 08:24:49 2013 (5280DAA1)
??????????????????????????????????????????????????????????????????????????????????????``
**************************Fri Dec 6 15:44:45.321 2013 (UTC - 5:00)**************************
nvvad64v.sys Fri Sep 27 16:25:30 2013 (5245E9BA)
??????????????????????????????????????????????????????????????????????????????????????``
**************************Fri Dec 6 06:24:26.140 2013 (UTC - 5:00)**************************
jmcr.sys Wed Jun 13 02:14:27 2012 (4FD82FC3)
dtsoftbus01.sys Thu Jun 20 03:22:51 2013 (51C2ADCB)
IntcDAud.sys Tue Jul 2 06:31:16 2013 (51D2ABF4)
iwdbus.sys Wed Jul 24 21:06:12 2013 (51F07A04)
igdkmd64.sys Mon Aug 19 19:08:25 2013 (5212A569)
RTKVHD64.sys Tue Aug 27 08:31:56 2013 (521C9C3C)
nvlddmkm.sys Thu Aug 29 17:39:12 2013 (521FBF80)
nvpciflt.sys Thu Aug 29 17:39:37 2013 (521FBF99)



http://www.carrona.org/drivers/driver.php?id=LhdX64.sys
http://www.carrona.org/drivers/driver.php?id=btwl2cap.sys
http://www.carrona.org/drivers/driver.php?id=jmcr.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
http://www.carrona.org/drivers/driver.php?id=rtsuvc.sys
http://www.carrona.org/drivers/driver.php?id=btwavdt.sys
http://www.carrona.org/drivers/driver.php?id=btwaudio.sys
http://www.carrona.org/drivers/driver.php?id=btwrchid.sys
http://www.carrona.org/drivers/driver.php?id=AcpiVpc.sys
http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
NETwew00.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=bcbtums.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
http://www.carrona.org/drivers/driver.php?id=btwampfl.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=jmcr.sys
http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys

Read other 16 answers
RELEVANCY SCORE 75.6

Recently my computer has been occasionally freezing while I've been browsing online. It doesn't actually get to the point of BSOD but programs will stop working and I eventually won't be able to close or open anything, including task manager.

I tried running CHKDSK to see if that could fix things, (it has crashed since then unfortuantely), doing so somehow filled up my hard drive. I went from having around 700 GB free to only having a couple hundred MBs free. I tried this two more times.

I've attached the dump log as requested as well as the three logs of the CHKDSK that I found in event viewer.

Thanks!

A:Random Freezing Lenovo Y580, Possible Hard Drive errors

Code:
CHKDSK is verifying files (stage 1 of 5)...
Cleaning up instance tags for file 0x1bead.
451328 file records processed.

File verification completed.
807 large file records processed.

0 bad file records processed.

0 EA records processed.

60 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 5)...
580808 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 5)...
451328 file SDs/SIDs processed.

Cleaning up 604 unused index entries from index $SII of file 0x9.
Cleaning up 604 unused index entries from index $SDH of file 0x9.
Cleaning up 604 unused security descriptors.
Security descriptor verification completed.
64741 data files processed.

CHKDSK is verifying Usn Journal...
35120152 USN bytes processed.

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
451312 files processed. ... Read more

Read other 6 answers
RELEVANCY SCORE 60

Hello, As stated in the title, I have a Lenovo IdeaPad y580. I purchased it approximately three-and-a-half years ago, and only now is it really beginning to chug durings its processes. Point is, I want it to last perhaps another half year or so while I finish saving up for another computer. As a gamer, I'm fine with the limitations of the GPU, but sometimes my laptop legitimately has issues processing stuff, such as loading Google Chrome properly. I know enough about Windows to clean out viral matter and uninstall programs that I don't use that are running in the back. But does anyone have any tips or tricks to make this hunk of junk last maybe six more months before it becomes unusable?TL;DR I need to make my laptop run at least a reasonably sub-average to average level for six more months. Any tips are appreciated.

Read other answers
RELEVANCY SCORE 60

Hi,

I own a Y580-M772CMH 15.6FHD/i7-3610QM/8G/ laptop with Windows 7 and a few weeks ago I used Ccleaner to clean the registry. Like the dumb stupid person I am I did not pay attention to what it was "cleaning".

Next time I booted up my Laptop it failed to start Windows and gave the following message:

Check cable connection!
PXE-M0F: Exiting Intel PXE ROM.
No bootable device -- insert boot disk and press any key

So next time I pressed F2 while booting to see:

Boot Device Priority
Internal HDD: SAMSUNG MZMPC064HBDR-000L1
SATA HDD: ST1000LM024 HN-M101MBB
SATA ODD: Optiarc BD ROM BC-5550H
Network Boot: Atheros Boot Agent

To me it looked like I still had both disks working so I put in a Windows ISO before boot to see if I could repair. The System Recovery Options screen showed me no known existing OS on the device.

So I powered down and used One Key Recovery which told me when I clicked to restore to factory conditions that the partition layout has changed.

Finally I used a bootable Partition Wizard and that showed me this:

Note the negative used value at disk 1.
To my layman's eyes it seems like the SSD and HDD, that are normally combined by a Lenovo software Raid are now separate. And something I deleted with Ccleaner by accident caused it (probably).

Main thing is, I actually don't know what the problem is and so don't know how to proceed.

I'm afraid my data is lost to me, which isn't a terrible loss, but am I correct in assuming... Read more

Read other answers
RELEVANCY SCORE 60

I'm just curious if this kind if setup causes any issues. Did anyone try that?

A:Lenovo Y580 Windows 10 SSD + HDD. Did anybody try ...

I currently have m-sata ssd and sata hdd installed. I upgraded from 8.1 to 10 via window's means, then from RTM to insiders build. Everything works fine.

Read other 1 answers
RELEVANCY SCORE 59.2

Hello, I recently upgraded my home internet to a 5GHz dual band connection which I came to learn could not be utilized by my Lenovo Y580s wifi adapater : Intel Centrino 2200N. In order to utilize my new internet, I purchased a USB dual band a/c dongle at BestBuy for $30, the only drawback being a small piece constantly plugged in / using one of my USB ports (not a big deal). I was able to connect with this device at 5ghz and for the past few months everything was fine and I received blazing fast internet using this USB as my wifi. Recently I noticed I I've been losing connection speed and internet. My transfer rate jumps from 6MBs to 433 MBs as and everywhere in between while connected at 5ghz, and figured my usb dongle might be faulty. I unplugged the device to test it, and connected using the computer's normal wifi over the 2.4Ghz channel. To my surprise, while the signal was strong, my internet speeds were also jumping between 1mbs and 60mbs, essentially the same thing that was happening while using the 5ghz USB. In an effort to trouble shoot on my own, I did the following:- Did a full mallware / virus check ( was clean )- I live in a Condo so I installed INSIDDER software to check my wifi channels: no real problems there- Connected several other devices using both the 2.4 and 5ghz connection, including laptops and Iphones/Ipads. All were fine so I know it's not my router- Called the internet cable company to see if they might be thr... Read more

Read other answers
RELEVANCY SCORE 59.2

I'm 11 and using Ubuntu 17.04 Linux on my Lenovo Y580. The problem I'm having seems to effect every operating system I've used on it. The touchpad flips out randomly and sometimes stops working at all. Sometimes it will start to work but only for so long. It's will massively teleport up and down until I start hitting it a little bit, but this is bothering me and hitting it probably makes it worse. Any help would be appreciated. feel free to ask more advanced questions just because I'm 11. I will understand for sure.

Read other answers
RELEVANCY SCORE 59.2

Hi! At the start I'll mention that I am an "IT guy" (actually IT student)  so I have some higher than basic knowledge about the stuff going on with my computers but now even I am lost... I will start from the very beggining of my troubles - that might be a long story!
 
So, one day (quite a bit ago) I was playing League of Legends with friends like I did for over a year after purchasing my Y580 and the in-game "bug splat" error occured. It is not something unusual, it happens to people a lot in this particular game so I was like "meh, again they f*** up something with the patch". Then the system notification told me that "driver stopped working but has recovered" or something like that, which was a first time for me. I googled the problem but before I could read anything the screen froze and I had a first BSOD since installing Windows 8 (and I have it for a year straight now). It was IRQL_NOT_LESS_OR_EQUAL pointing at nvlddmkm.sys, part of Nvidia drivers.
 
 
I started doing obvious things - ran Windows in safe mode, everything was working fine. Then I removed Nvidia drivers completely, including registry entries and stuff. System loded in normal mode and was working - previously the blue screen was appearing before my Windows 8 login page even loaded. I managed to play games on Intel HD GPU and do my usuall stuff without any problems - as expected to be honest.
 
I did a memtest back then, also did it few days ago for 6+ hours wi... Read more

A:BSOD with both GPUs on Lenovo Y580

Hi David
 
Since you are familiar with computers, i will cut the crap and go directly to the troubleshooting. Please follow the below steps.
 
1. First uninstall both "Intel" and "Nvidia" drivers completely from the system. Laptops require tweaked drivers  specifically created for them rather than generic ones. If the Nividia adapter is disabled via BIOS, please enable it.
 
2. Then uninstall "Intel Rapid Storage Technology" driver and "Intel Wireless LAN driver" completely. Current versions are not compatible with "Win 8.1".
iaStor.sys Wed Nov 30 09:09:19 2011
Intel Storage drivers

NETwNs64.sys Fri Dec 2 12:20:55 2011
Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7

3. Now update the drivers in the order i posted.
 
IRST : https://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/23060/a08/SetupRST.exe&lang=eng&Dwnldid=23060&ProductID=2101&ProductFamily=Software+Products&ProductLine=Chipset+Software&ProductProduct=Intel%C2%AE+Rapid+Storage+Technology+(Intel%C2%AE+RST)
 
WLAN : https://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/23044/eng/Wireless_16.1.1_De64.exe&lang=eng&Dwnldid=23044&ProductID=3062&ProductFamily=Wireless+Networking&ProductLine=Intel%C2%AE+Wi-Fi+Products&ProductProduct=Intel%C2%AE+WiFi+Link+5300+and+Intel%C2%AE+WiFi+Link+5100+products
... Read more

Read other 13 answers
RELEVANCY SCORE 59.2

I currently have a Lenovo Y580 Laptop computer with a dvd burner optical drive. I am wanting a blu ray burner where I can watch iblu-ray movies, and occasionally burn files to a Blu ray disk. I have found this drive, but I'm not sure whether it is compatible. It appears there are several different sizes for optical drives. Any idea whether this will physically fit in my laptop? Thanks for your assistance.

http://www.amazon.com/Panasonic-UJ240-Blu-ray-Burner-DVD±RW/dp/B003AXW2YQ
 

A:Blu Ray Burner for Lenovo Y580 Laptop

Unless it is designed for that machine, and it states that it will work, I doubt very much that you can use it. Laptops, in particular, are very proprietary in hardware, and though some few standard pieces may be interchangeable, for the most part, even the connections for optical drives are often the company's own. You'll need to get a drive from the manufacturer or one that they say will work. (Or advice from someone who has actually gotten one to fit.)

Alternatively, you could look into an external case with a USB connection for a BluRay drive. Since most people rarely use them, except for data storage (double-sided ones can hold 50 GB's which makes a great storage medium) or videos, and they are expensive, it may be best to buy just one that can be used on all machines and keep for future ones. I have found no problems with speed playing BluRay over a USB 2.0 connection (In the worst case, the contents could be copied to your hard drive before playing, anyway, though I have never had to do that). And, of course, since a drive that supports all optical media for both reading and burning is only slightly more expensive than those that support fewer types, it is worth the money to get a good drive. Just another idea...............
 

Read other 1 answers
RELEVANCY SCORE 59.2

Ok so here is the deal, I own a Y580-M772CMH 15.6FHD/i7-3610QM/8G/ laptop with Windows 7 and a few weeks ago I used Ccleaner to clean the registry and like the dumb stupid person I am did not pay attention to what it was "cleaning".Next time I booted up my Laptop it failed to start Windows and gave the following message: Check cable connection!PXE-M0F: Exiting Intel PXE ROM.No bootable device -- insert boot disk and press any key So next time I pressed F2 while booting to see: Boot Device PriorityInternal HDD: SAMSUNG MZMPC064HBDR-000L1SATA HDD: ST1000LM024 HN-M101MBBSATA ODD: Optiarc BD ROM BC-5550HNetwork Boot: Atheros Boot Agent To me it looked like I still had both disks working so I put in a Windows ISO before boot to see if I could repair. The following System Recovery Options screen showed me no OS existing. So I powered down and used One Key Recovery which told me when I said to restore to factory conditions that the partition layout has changed. Finally I used a bootable Partition Wizard and that showed me this: ? To my layman's eyes it seems like the SSD and HDD that are normally combined by a Lenovo software Raid are now separate? Something I deleted with Ccleaner by accident that caused it (probably)? Main thing is, I actually don't know what the problem is and so don't know how to proceed.Can I even save my data (I'm afraid not)? I've been linked this, which would solve it but I was hoping a compl... Read more

Read other answers
RELEVANCY SCORE 58.8

Laptop updated to Windows 10 then my friend downgraded back to Windows 7 and now the keyboard, mouse, and USB drives don't work and there's no backup image. HELP!!!

A:Lenovo y580 keyboard and track pad not working

Model # of laptop? Did you use the revert back to Windows 7 feature or clean install over Windows 10?
 
*edit* Sorry, saw you put the model # in the title.

Read other 2 answers
RELEVANCY SCORE 58.8

I've got a used Lenovo Y580 that crashes frequently when a fair portion of its memory is being used, such as installers, or running games. It crashes to a BSOD with an IRQL_NOT_LESS_OR_EQUAL code. I've looked in the drivers section and there aren't a lot of drivers available for the Y580. I downloaded the ones that apply to my laptop but I'm still having the problem. Any help would be greatly appreciated with this as I can't get much work done with it in this condition.

Read other answers
RELEVANCY SCORE 58.8

Alright, so early I tried to overclock my Nvidia GTX 660m Card, and it worked. the base clock speed is 835mhz, and the memory is 2500mhz. I OC'd the clock speed to 970mhz, and the memory to 3000mhz. It all worked fine, and boosted my gaming framerate quite a bit in PlanetSide 2 and Skyrim. ( I used NvidiaInspector to overclock, btw.) I went back to the overclocking interface, and accidentally set the memory rate to around +1300mhz. I then, without realizing, clicked on set OC settings, and it crashed my card. It rebooted, but now whenever I go into Nvidia Inspector to check my clock/mem speed, they're both set on 405mhz while idle or if there's a high load on my card. It's been stuck like this for a few hours, and I've tried several tweaks to fix it, including a reboot, rolling back the drivers, and then reinstalling the drivers, etc., with no resolve. I really need some help, as this is affecting my gaming horribly, and I'm getting terrible framerates. Please give suggestions/fixes as quickly as possible!

Thanks,
DDInc
 

Read other answers
RELEVANCY SCORE 58.8

I've been using this laptop for around a year or so now, and it's worked perfectly up until this point in time.  The issue that I'm currently having is entirely mechanical. At the moment, my keyboard is intact and works just fine. However, if I press a key, (mainly the 'e' key) off-center, it pops the entire key up and I have to click it into place. It's not life-threatening or crucial to the machine's function, but when I am busy typing papers or lesson plans, having a key on the most constantly used vowel key continually pop up really puts a dampener in things. I've taken the key out and have tried to click it back in. While I can't see what's going on (given that there's a key in the way!), I can most certainly feel it clicking into place twice, both clicks stemming from the right side of the 'e' key. It seems that, to the best of my knowledge, only two out of four prongs that are meant to keep the key in place and in line are actually snapping and holding the key down. Whenever I type off-center and to the right, the entire left side of the key snaps up and must be pushed back into place. I'm wondering if there's anything I can or should do. Given that I've had my machine for over a year now, I'm unsure if my warranty still covers it (speaking of, is there a way to check warranty status online?). Please, if anyone has any advice on how to fix or replace a busted key/keyboard, please, let me know!

A:Lenovo Ideapad Y580 - Keyboard Issue

A replacement keyboard (chicony, oki, or dafon are the makers - be sure to look for the manufacturer label and p/n right below the lenovo p/n on the back to get a genuine keyboard) would make a good spares, they are about $30 on ebay. I replaced a broken key on a few different laptops but much prefer to swap out the entire keyboard.  Once a single key goes bad it's likely that more keys will start to fail (note that 'e' is perhaps the most commonly used key on your keyboard because it's the most popular vowel.  Other popular keys like 't' might be failing sometime soon).  So I would suggest you buy a spare keyboard and save it until you can't live without it, the procedure to replace the keyboard is a 10 minute swap. If you want to replace a key, a sharp tipped (xacto-style) knife blade, and a loupe (magnifying lens) are important accessories.  Buy from a reputable site which has good instructions ( http://www.laptopkey.com/ ).  Unfortunately, the key and hinge are manufacturer-specific (OKI, Chicony, Dafon, see above) so you will need to determine it from the guide on www.laptopkey.com.  When I fixed our Acer c720 I also used needlenose pliers to bend a metal tab back into place, the key hinge wasn't seating correctly because the metal tab had bent and was open too wide.  The Acer c720 has a nightmare keyboard to replace with 75 different locking plastic tabs that bind it to the undersize of the palmrest, so i had little choi... Read more

Read other 1 answers
RELEVANCY SCORE 58.8

I saw a lot about could not find recovery environment and win 8.1 but I think i have another problem.My charger is not working properly sometimes it chargers sometimes not ( and i have to unplug and plug back the cable into the acumulator) and because of this, when I tried to open my laptop it's shuting down after 1 sec. This brutal shuting down happened for 5 times I guess and  since then every time I boot it says "scanning and repairing drive (\\?\volume(f030c5da-d83f-45ed-". So when I realized that something bad happened I tried to return my win 8.1 to factory but when i got to settings/ change pc settings/ update and recovery / recovery / REmove everyting and reinstall Windows it got this beautifull message "could not find recovery environment " What can i do to get things to normal ( to make windows recovery working again). I m not interested in my data I can erase everything PS: Please don't say it's because I change something at partitions ( I lost onekey recovery when I change something at partition but reinstaling windows to factory was still working until this charger problems)??

Read other answers
RELEVANCY SCORE 58.8

Hello ! I tried to flash another Bios version wich killed my Bios-chips. I ordered to repair them besides an electronic company.They put new Chips in but flashed it with the wrong version of Bios: 3.70Before i started to flash the Bios it was 8.0 Version. After i got my Mainboard back today i re-assembled the Laptop and started it. I pressed "f2" to get into bios and to select boot option. I cant see any drives there, just UEFI Lan stuff. So i cant boot from Harddrives and the Laptop is useless atm.So it seems that this Windows 8 Version of the Laptop wont work with the 3.7 Version of the Bios, am i right ?Is it possible to flash the 8.0 Version without damaging the laptop again ? Please help me, i need the Laptop to work. Greetings and thank you in advanced Patrick

Read other answers
RELEVANCY SCORE 58

Hi all;
Currently, i owned a Lenovo Y580 and defnitely want to downgrade from Windows 8 to Windows 7. Here is a couple of questions.

Question 1:
I am using an Intel SSD (solid state drive) 330 series as my main drive (NOT a hard disk) and just wondering if i need the following driver being:
- Intel Rapid Start Technology for Microsoft Windows 7, and
- Lenovo EE Boot Optimizer?

Question 2: The sequence of loading the drivers.
As i need to re-install all the drivers for Windows 7, please kindly advice what are the sequence for me to load the drivers?

Audio: Realtek Audio Driver for Microsoft Windows 7 (64-bit)
BIOS: BIOS Update for Microsoft Windows 7 (32-bit, 64-bit) - IdeaPad Y580
Bluetooth and Modem: Bluetooth Driver (CyberTan/Broadcom, Liteon/Broadcom, Liteon/Atheros) for Microsoft Windows 7 (32-bit, 64-bit) ? IdeaPad Y580
Camera: Camera Driver (Bison, Chicony, AzureWave) for Microsoft Windows 7 (32-bit, 64-bit) ? IdeaPad Y580
Card Reader: Jmirco Card Reader Driver for Microsoft Windows 7 (32-bit, 64-bit) - IdeaPad Y580
Chipset: Intel Chipset Driver for Microsoft Windows 7 (32-bit, 64-bit) - IdeaPad Y580
Chipset: Intel Management Engine Interface for Microsoft Windows 7 (32-bit, 64-bit) - IdeaPad Y580
General Information: Hotfix for Windows 7 (32-bit, 64-bit) - IdeaPad Y580
Mouse and KeyBoard: TouchPad Driver (Cypress, Synaptics) for Microsoft Windows 7 (32-bit, 64-bit) ? IdeaPad Y580
Networking LAN (Ehternet): Atheros LAN Driver for Mi... Read more

A:Lenovo IdeaPad Y580: Sequence for downloading drivers.

Hi cheesum, Did you look here ? Windows 8 - Downgrade Instructions

Read other 9 answers
RELEVANCY SCORE 58

I've searched all over from http://www.eightforums.com to lenovo forums. I've called support and they demand a fee to provide me support for my brand new laptop. I'm desperate for a solution because I have exhausted all more likely resources for solutions to my problem. My problem is that the option to burn factory reinstall discs have been removed. In the windows 7 version of this laptop, One Key Recovery provided this option. For win 7 laptops, this allowed people to reinstall the OEM OS on their msata SSD. Now that option is not there. I've burned a system image disc set, I burned a bootable system repair disc. I created a recovery flash drive on a usb stick. Neither of these windows 8 options allowed me to recover to a new drive on the same laptop. I really really hope someone can help me. This is ridiculous.
 

A:Lenovo Y580 preinstalled Win8 machine upgrade to SSD

You could try imaging it with Drive Img XML or similar?
 

Read other 10 answers
RELEVANCY SCORE 58

I was trying to watch a DVD on my laptop and kept receiving an error from PowerDVD 10, saying that it was an invalid media type. After looking online, I noticed that some people said that the update might fix this. So, I downloaded the update and ran the installer. It required that I remove the current installed version of PowerDVD in order to install the patch. After the installer wiped that from my computer and began to install the patch, I received a message stating that "This software can only be installed on a Lenovo system." This was a patch file that the program sent me to, called "PowerDVD_v5630_RiTA10(Lenovo)(PDVDServDelayStartup)_DVD130802-14.exe" After looking at this, I went through the knowledge base and found that there is another file linked for updating the PowerDvd software called "Lenovo.Lenovo_RiTA10_v_DVD110707-07.exe". When I tried to run this I get the following error:"Cannot install the patch.Either this patch is not intended for your version of PowerDVD 10or your system does not havea previous version of PowerDVD 10 installed.The patch installation will abort." Of course I don't have any previous version of PowerDVD 10 installed, because the other patch uninstalled it in order to install. Now I am stuck without the DVD software in this terrible Windows 8 environment. I even tried VLC player and the video is cut off. This is very frustrating. This is on my IdeaPad Y580. Any help would be appreciated. Thanks!






... Read more

A:Y580 PowerDVD 10 Update Won't Install "Not a Lenovo Computer"

Since no one is of help it seems at technical support and I finally had some time for this, I was able to track down how to solve this. I used downloaded the installer for PowerDVD 10 from lenovo and then had to hack it. First run the installer (IN12STW153WW5.exe).After the installer fails, it will have dumped the files into C:\drivers\PowerDVD 10 BD\ (or replace C: with system drive I suppose).Edit the file Custom.ini (right click -> Edit)Change the line CLScan=LEGEND Dragon to CLScan=lenovoSave the file.Run setup.exe You can also skip running the installer and instead use a program like 7zip (or another compression program) to unzip the IN12STW153WW5.exe contents into a folder. Then go into the folder you extracted to and modify the file inside there.

Read other 2 answers
RELEVANCY SCORE 58

Hi all;
Need to ask how to hid all the partitions in the factory installed HDD for Lenovo Y580.

This is the scenario.
Firstly, i successfully migrated all of the following partitions:
OEM/Hidden partition,
C partition: boot drive/ program files and data drive &
D partition: containing drivers

from my Lenovo factory installed HDD to the SSD and to use the SSD as the primary boot drive . Now, i plan to use the factory installed HDD as my data drive. (I am using a caddy tray for this whereby i plan to swap out the optical drive and pluck in the Lenovo factory installed HDD). However, for "safety reasons" i do not plan to re-format the entire factory installed HDD but rather to keep those partitions just in case if my SSD fails.

Hence, how do i turn all the three partitions above (in the Lenovo factory installed HDD) to become dormant? I want the computer to boot up from the existing SSD but then to treat the factory installed HDD as the data drive and not to read from any of the three partitions in the factory installed HDD.

ANy ideas on how to accomplish this? By the way, i am planning to use EASUS as my disk partition freeware.

A:Hiding partitions in Factory installed HDD (Lenovo Y580)

You will need to delete all partitions, or you will have boot up problems.

Read other 1 answers
RELEVANCY SCORE 57.2

So I have a Lenovo Y580 Ideapad I bought circa 2013/14. I've kept it pretty updated and all since then. It had Windows 8 last time I was able to use it (a few months now sadly). Before this incident, it had already happened before but it would come back on after a few tries. One time it took a whole week of trying to turn it on and off and finally it just popped up again. But this previous time I accidently let it die (I always had it charging once this issue began because I was afraid it would die and do this) and it hasn't been able to boot. I've researched this issue and I've not been able to find one specific answer. So I decided to come here and have some seasoned techs look at my issue personally. I uploaded some videos on youtube in order for you all to get a look at it and what it does when I poke around at it. Also, Idk if it would be of any relevance, but before it died it had had a long standing issue of the touchpad not working. Occasionally it would twitch or work for a few minutes but it was mostly dead (the touchpad I mean). I was never able to fix it (also I just got lazy and bought a mouse).Here is video #1 so you get a basic idea of **bleep** it's doing: https://youtu.be/FwVumwp7MFAHere is video #2 of me poking around on it and doing the restart power thing (thass tha technical name right?) so you can see what it does and doesn't do:https://youtu.be/FwVumwp7MFAIf there is any more info I can give please let me know. I want to try and fix this myself, and am ... Read more

Read other answers
RELEVANCY SCORE 56.8

Hello!My kayboard in Lenovo Y580 broken, can I use keyboard from  G580 G585 P580 P585 Z580 Z585 models? I dont need light, and just want to change kayboard to working version.

Read other answers
RELEVANCY SCORE 56

Hi All,

I have searched extensively for this issue but haven't found any workable solutions so I'm posting.

Recently purchased a Lenovo Ideapad Y580 and performed a fresh install of Win 7 Premium 64-bit on a new SSD. Installed latest drivers for all hardware but discovered after the install that my wireless adapter wasn't able to find any wireless networks (it worked find under Windows 8 when laptop was first unboxed). My wired connection works fine though, I am able to connect up to my network without issue using a network cable. Also, I am able to connect to my home wireless network without issue using another laptop.

In addition, the adapter icon in my tray shows a red-X on it. I've found many issues through web searches that suggest driver updates or hardware disable/enable steps but neither of these approaches have worked for me. I am holding off re-installing my OS until I've tried some more simpler and less time consuming options.

My system:

OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 8
RAM: 8060 Mb
Graphics Card: NVIDIA GeForce GTX 660M, 2047 Mb
Hard Drives: C: Total - 244095 MB, Free - 186380 MB; D: Total - 457852 MB, Free - 457748 MB;
Motherboard: LENOVO, INVALID
Antivirus: None

- Qualcomm Atheros AR8161/8165 Ethernet Controller
- Intel Centrino Wireless-N 2200

All drivers are up to date.

When I run a... Read more

A:Solved: Lenovo Y580 cannot find any wireless networks / red-x on adapter icon in tray

Solved this myself after further searching - Zonealarm was the issue. Uninstalled and wireless came back to life.
 

Read other 1 answers
RELEVANCY SCORE 54

Thanks in advance for any advice.
The BDODs appear to be of multiple types.
Motherboard, RAM, wireless card and SSD were all replaced in early October and system completely reinstalled but BSODs continue. They are more likely to occur 1-2 min after waking from sleep, but recently also occurred when the system is just sitting.

System details below
Windows 7 professional SP1, x64
Version of OS: Windows(7), VOLUME_KMSCLIENT channel
See my profile for system details.

This is a laptop, Lenovo T440s

Darren

Read other answers
RELEVANCY SCORE 51.2

Hello everyone,

I'm stuck with a very frustrating BSOD problem and from the look of it, it seems like some kind of harware failure. Thing is, I've replaced almost everything but the BSODs refuse to go.

The BSODs are completely random but playing a current generation game (Arkham Asylum, GRID) would guarantee a crash within an hour. Mass Effect, though, runs for many hours at a stretch sometimes...
Analyzing my dumps told me that the crashes were totally random. Page faults, the irq_not_less_than_equal one, the driver_irq_not_less_than_equal one, and the bugcheck codes were pretty random too! Even the faulting processes were anything from ntoskrnl to npfs to my ati driver... just about anything!

I like fixing my own problems, plus I'm impatient. My temperatures were within limits, so I assumed it was the RAM and got myself 2 new corsair 2GB chips just to be sure.
But the BSODs continued...

So it's not the RAM; the motherboard, Graphic card, and the PSU are brand new anyway. The only thing left was the processor, but they almost never go bad... or so I thought.

The real clue was when one of the dumps was found to be corrupt by the debugger! Reading up on that told me that it could be a processor issue. So I borrowed a Xeon 3040 from a friend to test.

Well guess what... The BSODs have almost gone. At least I can work in peace now though the Xeon is painfully slow. I say 'almost' because I DID get one BSOD since I put the Xeon abo... Read more

A:Random BSODs with random errors/bugchecks in random processes

Your dumps came up with errors 0x8E / 0xD1 / 0xA etc. each dump citing different / random process being responsible for instance in question.

Such errors do and can occur due to mismatch RAM timings or incorrect voltage settings. I'll advise you to check specs of your (i.e. timings + voltage) and see whether settings in BIOS are correctly matching these.

Secondly, sometimes even the settings are matching you may still need to fiddle around with voltage settings (incrementally) and see whether that stabilize the system.

Lastly, do stress test your graphic card with OCCT, because one of the dumps came up with 0xc5 as 1st argument, which usually happen due to acceleration issues of graphics. Regards
 

Read other 4 answers
RELEVANCY SCORE 48.8

Hi folks,

Thought I may need to start a new thread, I noticed other threads have similar issues to what I'm seeing and didn't want to confuse by re-posting in the same thread.

I have Windows 7 Enterprise and just started having many random windows blue screens. I think it started as soon as I tried to run a trainer for a game Company of Heroes, since McAfee said it was a trojan and I tried to restore it after seeing online by other folks that the file was legit.

Anyway, since then I think, i started to see many BSoDs, not always the same BSoD message and they would occur during normal windows usage, a few times in Safe mode with networking. But most of the time, usually within 5 to 30min of running normally.

Anyways, I ran the McAfee virusscan and it found a few viruses, also ran spybot and malware bytes, and Stinger. I ran them from safe mode and was able to clean out the affected files.

I still see fewer BSoDs, but mainly now my google chrome browser won't work. I've tried uninstall/reinstall and every time I load it, it never works. sometimes freezes and I have to do a hard power off/on on my laptop. I have a lenovo w510.

Other problems is that my windows randomly freezes. Also, so far I can use Internet Explorer and Firefox, not able to install Opera. But when using Firefox or IE, i sometimes get random redirects.

I have ran hijackthis and can provide the log file. I can also provide the windows minidump files.

Please help! I greatly appreciate... Read more

A:Windows 7 - malware, random BSoDs, browsing redirects, random freezes

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

Read other 3 answers
RELEVANCY SCORE 48.8

Hey guys, first post on here after about a week of solid research and forehead-to-screen bashing (and a few months of increasingly more frequent issues) trying to figure out what is wrong with this computer.

Here's the specs:

? OS - Vista Home Premium SP2
? x64

? What was original installed OS on system?
-Probably sometime in 2009. Here is what the computer originally was: iBUYPOWER Gamer Gears of War 988 Desktop PC - Newegg.com (iBUYPOWER Core 2 Quad 8GB DDR3 750GB HDD Capacity Desktop PC Windows Vista Home Premium 64-bit Battle Gear X3 - Newegg.com same one but has some feedback) purchased 6/2009. All of the basic hardware is original, except for the stuff listed in the Other Info section below.

? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
-pre-installed in the computer IIRC

? Age of system (hardware)
-2009?

? Age of OS installation - have you re-installed the OS?
-2009? No reinstall if memory serves me right

? CPU
-Core 2 Quad Q8300

? Video Card
-Sparkle 9600GT SPARKLE SX96GT2048D2-HP GeForce 9600 GT 2GB 256-bit GDDR2 PCI Express 2.0 x16 HDCP Ready SLI Support Video Card - Newegg.com (may possibly be a 2GB, but I haven't looked at in a long time, I'll double check tomorrow)

? MotherBoard
-P5Q3 ASUS P5Q3 LGA 775 Intel P45 ATX Intel Motherboard - Newegg.com

? Power Supply - brand & wattage
-680 watt, I'll get specs on it tomorrow

? System Manufacturer
-iBuyPo... Read more

A:Multiple BSODs, random hard freezing, random crashes, WANT TO KILL

Bump?

Read other 19 answers
RELEVANCY SCORE 48.8

Since 16 Feb 2013 to today 22 Feb 2013 I've been getting Blue Screens; these appear to be completely random each time with different stop codes and (according to Blue Screen Veiw) are caused by different files. For example;

Caused by ntkrnlpa.exe or atikmdag.exe, or ks,sys, or USBPORT.SYS, or dxgkrnl.sys, or dxgmms1.sys.
At times I'm unable to do anything on the my PC as these are known to happen before Windows logs me in.
Attached the Blue Screen View records of the BSODs (trying to figure out how to open .dmp) up to 21 Feb 2013. Most recently it was the ks.sys that caused the BSOD but no file was created nor does it appear in Blue Screen View. I know what these files are rooted to but neither Windows Update nor any driver update has solved the issue hence my post here.

Activity on the PC doesn't seem to be a factor as the BSODs have occurred while I've been playing games, watching DVDs, listening to MP3s, browsing the web, editing pictures on the PC... I can do anything and at some point a BSOD is guaranteed to happen. They also occur randomly, as yesterday (21 Feb 2013) I was able to play games until 23:00 and then I was unable to log back into Windows because of back to back BSODs while the day before I was unable to do much because of the frequency of the BSODs.

I've installed and re-installed a dozen times over and run the updates and done disk scans and defrags and virus scans and run Windows System Repair and nothing has helped. I'm at my wits end here and... Read more

A:Random BSODs Caused by Random Files with Differing Stop Codes

If you performed the above task then my guess is it may be hardware related, When you mentioned Re-installed are you refering to the operating system? If so have you deleted the old Partition and recreated a new one prior to installing windows?

Read other 4 answers
RELEVANCY SCORE 48.8

Hey folks.

Acer AS4830TG-6808
Win7 Home Premium x64 Acer OEM
Machine is less than a month old
Added 4GB Ram stick (PNY, now total of 8GB)

Have been getting random BSODs over the last week or so. I'm not sure of the reasoning, however I suspect it may be gaming related. Errors began while running Call of Duty MW3 via Steam, now they've gotten out of hand - random crashes during normal, non-gaming related tasks. I'm just not sure at this point what's going on (after much Googling). Any help is appreciated - ask away with questions for me... I like to think I'm pretty savvy.

Thanks in advance everyone!!

A:Random BSODs during random tasks. Latest error: 0x1000007e

You have a lot of software running that is probably not necessary. Troubleshoot Application Conflicts by Performing a Clean Startup and only have avast! set to run on startup and in services.

Regarding avast!, your current installation may be corrupted or old; avast! was blamed in a few of your crashes. I would suggest uninstalling with the avast! uninstall utility, downloading a fresh, up to date copy, and then installing the fresh copy. If that does not resolve the avast! related crashes, I may ask you to remove it with the avast! uninstall utility and replace it with Microsoft Security Essentials - Free Antivirus for Windows to test.
Post a screenshot of what you have in device manager under IDE ATA/ATAPI controllers (Start Menu -> Control Panel -> Hardware and Sound -> Device Manager)
Many of your crashes were DirectX/graphics card related. DirectX comes installed with Windows, so this may indicate Windows corruption. It may also be that you have corrupted drivers or a graphics card hardware problem.
If you are overclocking any hardware, please stop.

Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.
Follow the steps for D... Read more

Read other 9 answers
RELEVANCY SCORE 48.4

Getting random BSODS from 5 times a week to 2 times a week to 0 times a week its really random and i hope the files can describe the issue.

A:Random BSODs with random intervals (have files from SF diagnostics)

Hi justicar.

Uninstall Panda Free Antivirus using the tool supplied here.

Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Let us know for any further BSOD.
______________________________________

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff8a0120b202c, 0, fffff88006643be0, 0}

*** WARNING: Unable to verify timestamp for NNSStrm.sys
*** ERROR: Module load completed but symbols could not be loaded for NNSStrm.sys

Could not read faulting driver name
Probably caused by : NNSStrm.sys ( NNSStrm+36be0 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

PAGE_FAULT_IN_... Read more

Read other 1 answers
RELEVANCY SCORE 48.4

For some reason, my last post here regarding this issue was deleted after ~2 days without warning or response from anyone, so here I am again now that I can view this section once more.

For the past week or so now, my PC has been randomly BSODing at seemingly random times.. mostly when gaming. Before the BSODs started happening, I believe a day or so, Windows removed some orphaned files from the drive before starting. I don't know if this has anything to do with what's going on or not.

When gaming, more often than not I'll suffer from crashes due to access violations; the errors stating that the memory couldn't be read. From this point, either I get a BSOD very shortly after, or immediately when doing something like checking the computer properties (to see perhaps if Windows had suddenly decided one of my sticks of RAM was bad and displayed as: "XGB of RAM (XGB usable).").

At this point in this PC's life, I'm chalking it up to probably failing hardware. I recently had to disable Intel's SpeedStep on this processor, as I was having issues where it wouldn't initialize like it should and clock my CPU up to load-levels (thus leaving the system and anything I did with it a tad laggy). Until that point, it had been enabled since I built this PC and I had no problems with it whatsoever.

As far as temperatures and voltages are concerned, all are well. I monitor temps as closely as I can, and I'm not overclocking. Power from my PSU is all normal.

The only drivers I've m... Read more

A:Random BSODs during random tasks, numerous BCCodes.

Your .zip file doesn't contain any of the .dmp files required to analyse the BSOD/s.

Please follow this:
Dump Files - Configure Windows to Create on BSOD

Now follow this:
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
Driver Verifier - Enable and Disable

Driver Verifier will cause your computer to run very sluggishly - this is normal. What it is trying to do is force your system to BSOD and isolate the offending driver/s. When it does, reboot, disable driver verifier, reboot as normal and upload the new dmp file/s here.

I recommend creating a system restore point before turning on driver verifier:
System Restore Point - Create

If your system fails to boot to desktop once driver verifier is enabled, turn it off by booting into Safe Mode:
Safe Mode

Once you get a new BSOD when running Driver Verifier, follow this:

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

Read other 1 answers
RELEVANCY SCORE 48.4

Hi all, first off, thanks for reading this.

Basically, my current build is about 2-3 years old, the newest thing being my PSU (which I replaced after several issues with the GPU drivers constantly crashing, turns out it wasn't the power anyway...)

For the past few weeks, I've been having issues with it. At one point, the computer refused to start (it would power up but the k/b and mouse lights wouldn't turn on), I seem to have solved it by moving my RAM (slot 3 looks to be buggered).

I kept on getting BSODs, at random times and different messages. I could be playing, watching a movie, or even letting it sit idle, and it'd BSOD. Temps for both the CPU and GPU are fine, GPU hits about 70 and CPU tops off at roughly 40C (when stress testing).

I tried running Prime 95 + Furmark, no crash funnily enough. Done the RAM tests, 7 passes on both sticks, no issues.

The error messages I've gotten are, Bad_Pool_Header, Memory Management, System Service Exception. The most frequent one is the Memory Management one.

I'm at my wit's end here. I've updated my Mobo drivers, GPU, etc. I'm hoping that someone might be able to make heads or tails of the problem and give me an idea of what to do.

A:BSODs, Random times, random error messages.

Forgot to attach the dumps. Here are the most recent dumps.

The one labeled "Dumps" are just the minidumps I pulled directly from the folder.

The second one is the log created by that DM Log Collector program.

Read other 9 answers
RELEVANCY SCORE 47.6

Hello

3 months ago I bought an XPS M1530 laptop. It's great, except that I get BSODs 2 times a week or more. I first thought it was a software error, but it is more likely a hardware error since it occurs on xp and vista with official drivers.

I get random BSODs (0x000000A, 0x0000008E, 0x000000D1, ...) reffering to different system files (sthda.sys, USBport.sys, video driver, ...) at random times. I have several dump files. Is it possible to upload them on this forum and have someone have a look at them?

Might this be a HDD error? I'm having my HDD replaced soon, since it makes strange noices. I checked my memory with memtest. Once it found an error, but since it was an old version I tried it with the latest version of Memtest; since then, no errors have been found.

I suspect it to be: 1) HDD, 2) Memory, 3) Mobo

Any help would be appreciated!

Gilles

A:Random BSODs referring to random .sys files

No one?
I'm speaking to Dell tomorrow to replace the HDD.

Read other 4 answers
RELEVANCY SCORE 47.6

I recently built a new desktop PC running a clean install of Windows 7 Ultimate 64-bit retail version (see my system specs). All hardware was purchased new, and all software installed were fresh installs. All Windows Updates were applied successfully, including SP1. I have also updated all drivers using manufacturer supplied drivers online as well as through Windows Update. BIOS is flashed to latest manufacturer version, and RAM timings were tightened to rated specs (default 9-9-9-24 at 1.5V, rated for 7-7-7-21 at 1.5V).

After using my system for a day or two, I started getting frequent Firefox application crashes (several times a day). These manifested themselves by abruptly exiting out of Firefox and bringing up the Crash Report manager; no freezing up or unresponsiveness of any sort was involved. I am using Firefox 4 with no third-party add-ons except for AdBlock Plus. I also received several BSOD's (three, I believe), one of which is MEMORY_MANAGEMENT (0x1A). The BSOD's occurred randomly while browsing or doing other tasks, and did not appear to be triggered by any given event. My uTorrent application also crashed once not long after a Firefox crash, but this was a one-time event.

I have run memtest86+ for one pass on each of my sticks of ram individually, and 5+ passes on the two sticks together, with no errors. This is my first time building a PC, and I have previously only used Windows 7 32-bit. Since all of the hardware is new, I am wondering whether there could be ... Read more

A:Random BSODs; Firefox 4 random crashes

  
Quote: Originally Posted by Klarerwind


I recently built a new desktop PC running a clean install of Windows 7 Ultimate 64-bit retail version (see my system specs). All hardware was purchased new, and all software installed were fresh installs. All Windows Updates were applied successfully, including SP1. I have also updated all drivers using manufacturer supplied drivers online as well as through Windows Update. BIOS is flashed to latest manufacturer version, and RAM timings were tightened to rated specs (default 9-9-9-24 at 1.5V, rated for 7-7-7-21 at 1.5V).

After using my system for a day or two, I started getting frequent Firefox application crashes (several times a day). These manifested themselves by abruptly exiting out of Firefox and bringing up the Crash Report manager; no freezing up or unresponsiveness of any sort was involved. I am using Firefox 4 with no third-party add-ons except for AdBlock Plus. I also received several BSOD's (three, I believe), one of which is MEMORY_MANAGEMENT (0x1A). The BSOD's occurred randomly while browsing or doing other tasks, and did not appear to be triggered by any given event. My uTorrent application also crashed once not long after a Firefox crash, but this was a one-time event.

I have run memtest86+ for one pass on each of my sticks of ram individually, and 5+ passes on the two sticks together, with no errors. This is my first time building a PC, and I have previously only used Windows 7 32-b... Read more

Read other 8 answers
RELEVANCY SCORE 45.6

I've been experiencing BSODs on this laptop ever since I got it. (It was my brother's) Each BSOD I get is usually different, either when browsing, playing games, etc. They're pretty much random. I would appreciate some help

A:Random BSODs on this Laptop (They are all random)

Code:
fffff880`064f4208 fffff880`0119df37Unable to load image \SystemRoot\system32\drivers\N360x64\0402000.00C\SYMDS64.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SYMDS64.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMDS64.SYS
SYMDS64+0x64f37

Code:
fffff880`064f47c8 fffff880`03c49446Unable to load image \SystemRoot\system32\drivers\N360x64\0402000.00C\SRTSPX64.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SRTSPX64.SYS
*** ERROR: Module load completed but symbols could not be loaded for SRTSPX64.SYS
SRTSPX64+0xe446
Uninstall Norton 360 and all Symentec products using Norton Removal tool.

Download and install Drivers for Atheros AR5B91 and Windows 7. Follow Driver Install - Device Manager to install it.

Update the display driver from https://downloadcenter.intel.com/ .... take the Intel? Driver Update Utility to do it.

Let us know the results. Further troubleshooting may be needed depending on the situation.

Read other 1 answers
RELEVANCY SCORE 45.6

Hi, I'm experiencing some difficulties with my hp laptop.

Some of my system specs are:
System manufacturer/Model Number: Hewlett-Packard/HP Pavilion dv7 Notebook PC

CPU core i7 CPU Q 720 @ 1.60GHz 4 cores 8 Logical processors
6.00gb RAM

Graphics card is an ATI Mobility Radeon HD 5650
My Sound Device is ATI High Definition Audio Device
My Os is Windows 7 Home Premium 64bit.It was already installed when I bought it.
I bought this laptop last december.

The drive I use the most is
Drive C:
Description Local Fixed Disk
Size 443.56 GB (476,268,457,984 bytes)
Free Space 325.69 GB (349,711,704,064 bytes)
Volume Name OS
Volume Serial Number CA5D3C54

My problem is that , for the last two months or so, a lot of BSODs have been appearing. At first, they only appeared when I was trying to shut down my computer. The most frequent stop error causing the BSODs was STOP ERROR 0X0000024, it said something about some problem with the ntfs.sys file and that I should run chkdsk. I did indeed run chkdsk and it said that 'the volume is clean' (which I interpret as my hard drive working just fine ).

However, that hasn't been the only stop error connected to the BSODs, some of the other BSODs were concernin stop errors 0x000007E, and 0X000003B.

At first BSODs would appear sometimes when trying to shut my computer down, but now, it's become totally random. Sometimes I'm just listening to music and the computer makes this awful noise and the BSODs appear. Sometimes I just leave it on and ... Read more

A:Random BSODs appearing at random

Hi alejando and welcome to SF

Let's check the file system first: open an administrative command prompt (Start, typi in CMD, rightclick on the icon, run as Administrator.)
In that black window you type
chkdsk c: /f /x
If that doesn't find/fix anything, follow this tutorial to check your RAM

That temperature spike definitely needs attention. If you can get to the heatsink, blow it out with some canned air.

RAM - Test with Memtest86+


Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\David\Desktop\BSODs\alejandrog\052111-24382-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Machine Name:
Kernel base = 0xfffff800`02e54000 PsLoadedModuleList = 0xfffff800`03099650
Debug session time: Fri May 20 23:03:50.589 2011 (GMT-4)
System Uptime: 0 days 0:01:29.682
Loading Kernel Symbols
...............................................................
................................................................
........................................
Loading User Symbols
Loading unloaded module list
....
***************************************************************... Read more

Read other 4 answers
RELEVANCY SCORE 45.6

Hello, so, can't tell when this all started happening, but every one or two weeks, either in a game or just sitting idle, I get the 3B STOP error code. So after 3 months of this, I'm finally asking for help here. I know, I took my sweet time doing it. I will attach the requested zip file as per the BSoD rules and guidelines sticky.

Also, this is what my Windows recovery window after a bootup after said Blue Screen.

Problem signature:



Problem Event Name: BlueScreen

OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 1033

Additional information about the problem:



BCCode: 3b

BCP1: 00000000C0000005

BCP2: FFFFF88001D28C1D

BCP3: FFFFF88009CB6850

BCP4: 0000000000000000

OS Version: 6_1_7601

Service Pack: 1_0

Product: 768_1

But I'm sure the zip has what you all need.

Thanks in advance,

Anthony.

Read other answers
RELEVANCY SCORE 45.6

For the last few months I have been having strange stop errors. First they only appeared a few minutes after I started my computer for the first time that day, with many different error codes. After a couple of months of trying different solutions, testing my RAM, installing drivers, flashing BIOS etc. I figured it might be one of my hard drives acting up, and I removed my oldest couple. Since then my computer has been working fine, but today I had two BSODs in a row, with "The video memory manager has encountered a fatal error" and "fltmgr.sys".

Some other random error codes I've encountered:
Memory management
Page fault in non paged area
Bad pool caller
Driver irql not less than or equal

Also, most of the times my BSOD error dump stops at 95, and claims to be completed, but I don't receive a minidump file like when it reaches 100. Sometimes it keeps retrying, and stopping at 95.

Operating System
Windows 7 Ultimate 64-bit SP1
CPU
AMD FX-8150 37 ?C
Zambezi 32nm Technology
RAM
8,00GB Dual-Channel DDR3 @ 669MHz (9-9-9-24)
Motherboard
Gigabyte Technology Co., Ltd. 970A-UD3 (CPU 1) 32 ?C
Graphics
BenQ G2420HD ([email protected])
2048MB ATI AMD Radeon HD 7800 Series (XFX Pine Group) 39 ?C
Hard Drives
119GB M4-CT128M4SSD2 ATA Device (SSD)
932GB Western Digital WDC WD1002FAEX-00Z3A0 ATA Device (SATA) 38 ?C
466GB Western Digital WDC WD5000AADS-00S9B0 ATA Device (SATA) 32 ?C
Optical Drives
DTSOFT Virtual CdRom Device
TSSTcorp... Read more

A:Random BSODs at random times

bump

Read other 9 answers
RELEVANCY SCORE 45.6

Hello everyone and thank you for taking the time to read a newbie's post.

Anyways, I'm having a really frustrating problem.

Symptoms:
- Random BSODs happening at random time intervals from bootup
Example: Bootup, and after 5 minutes, BSOD. Bootup again, and
after 30 minutes, BSOD.
- BSODS are variety of errors not just one.

Side Note:
- Been running exact same build of windows 7 x64 from august 2009 till
November 2009. At around the 3rd, I did a clean install using the exact same
disc, drivers, etc. Problems started after my clean install.

Actions Taken:
- Ran Windows Memory Diagnostic on all memory with no errors
- Ran Windows Memory Diagnostic on each memory DIMM individually, and no errors
- Ran SeaGate Seatools and my hard drive passed
- Reinstalled Windows XP, Vista, and 7 version of my wireless usb adapter and problem continued
- Removed NVIDIA drivers for my 9600GT and using the default ones, problem still remained
- Problem still continues in Safe Mode and Safe Mode with Networking

- Did another clean install of windows 7 using again the same disc and drivers etc as from the time it worked, still nothing.

- on another post i read to run VERIFIER /FLAG 1 /ALL or something similar in command prompt. The last two minudumps are after I ran that and rebooted.

--------

The minidumps since the last clean install are included.

Any ideas?

Thanks,
Roik

A:Random BSODS at Random Times - Please Help

Hello and welcome to SF








  
Quote: Originally Posted by pcnm0430


The minidumps since the last clean install are included.


Where?

Read other 8 answers
RELEVANCY SCORE 44.4

Hello,

I noticed that many people have found solutions to their problems in these forums. I hope I get mine fixed too.

Well I bought a new laptop Lenovo Z510 with 16GB of RAM already and it seems that I am dealing with tons of problems. I got it back to warranty they changed the RAM and the situation seems to have improved significantly.

But even with that I still have faced several BSODs and a lot of problems in the event viewer plus to random crashes for some some apps like firefox.

I attached the files hoping that we get this one sorted.
Thank you very very much.

A:Several BSODs with a new Lenovo Z510 Laptop

Hi seifsg and welcome to the forums ^_^,

First of all, thanks for your kind words, we try our best to help users solve their problems ^_^.

I have analyzed your Dump files and below has been provided an analysis for informative purposes :-

Code:
**************************Tue Jun 17 15:40:28.503 2014 (UTC + 5:30)**************************Probably caused by : NETIO.SYS ( NETIO!IndexListEnum+261 )

BugCheck 1E, {ffffffffc000001d, fffff80000e11091, ffffd000380811e8, ffffd000380809f0}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)

BUGCHECK_STR: 0x1E_c000001d

PROCESS_NAME: BitTorrent.exe

FAILURE_BUCKET_ID: 0x1E_c000001d_BAD_IP_NETIO!IndexListEnum

MaxSpeed: 2200

CurrentSpeed: 2195

BIOS Version 8DCN26WW

BIOS Release Date 09/23/2013

Manufacturer LENOVO

Product Name 20287

??????????????????????????????????????????????????????????????????????????????????????``
**************************Tue Jun 17 01:23:55.361 2014 (UTC + 5:30)**************************
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+457ba )

BugCheck FC, {fffff90140a2a210, abc000015e081863, ffffd0002487aa30, 2}
BugCheck Info: ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (fc)

BUGCHECK_STR: 0xFC

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

PROCESS_NAME: bdagent.exe

FAILURE_BUCKET_ID: 0xFC_nt!_??_::FNODOBFM::_string_

MaxSpeed: 2200

CurrentSpeed: 2195

BIOS Version 8DCN26WW

... Read more

Read other 5 answers
RELEVANCY SCORE 44

I bought lenovo z580 with core i5 and 1gb gt 630 a week back only and now from past two days its showing constant bsod. and the file for the reason shown is NETIO.SYS.
I have attached the DUMP files along. please check them out and help me. m really worried as it is my first and completely new laptop.
I m running 64 bit win 7 ultimate on this machine
please help...!!!!
 

Read other answers
RELEVANCY SCORE 44

Hi All,

I work for a college and we are about to roll out a lot of T430s machines. We have some already in use by faculty and staff and we are getting BSODs/reboots on different machine types. We have some that are running 32bit and 64bit win7 Enterprise.

I am attaching 4 different sf diag results from 2 32bit and 64bit problematic and no problem machines.

As of yet, we have no parts to test with and we are trying to resolve this as quickly as possible.

Any ideas?

Thanks for any and all help!

B

A:Multiple Lenovo T430s giving BSODs

forgot to add that hardware tests have been run on virtually all hardware components (cpu, hdd, systemboard, memory) and no failures. we have used a Lenovo factory OS install and still get blue screens.

Read other 4 answers
RELEVANCY SCORE 43.6

Hi, just looking for help on what's going wrong with my laptop.

Description of what's happening:

I've had BSODs before on this machine, then the hard drive conked out about a year ago due to different problems. Got a new one installed and now it seems to be encountering a similar problem as before. It ranges from different BSOD. Some stay on the screen others do not. I've had about 4/5 so far in about a week. They typically happen when I'm using chrome however this isn't always the case. The first one was on Tuesday, it happened, restarted the laptop, happened again almost instantly, again restarted and it happened again. I left it for a bit, came back to it, ran malware bytes and eset nod32 virus scanner, picked up a few things but cleaned all of them. Seemed okay and then happened on the Thursday, restarted and it seemed fine until today where it encountered another BSOD.

Specs of the laptop:

HP Compaq NC6320:-

Intel Core 2 CPU T5600 @ 1.83Ghz
3GB of DDR2 Ram
Intel integrated graphics
120 GB Sata hard drive

If anyone can help, it'd be much appreciated.
 

A:Random different BSODs

Read other 12 answers
RELEVANCY SCORE 43.6

This is my first time posting here.


I built this pc about 5 months ago and since day one I had trouble with bsods, they happen randomly but now they seem to happen even more since I started playing a new game (Final Fantasy xiv).


I have tried a couple of things to see if I could see what the problem was but I haven't found anything yet. I tried doing a memtest(windows version) and memtest86+ and found 0 errors. I also ran furmark and heavyload and found nothing wrong either.


Anyway here are my pc stats and thank you in advance for the help!
? OS - Windows 7 Home Premium x64(Purchased from retailer)
? CPU - Intel Core i7 920
? Video Card - Evga Geforce GTS 250 (1gb)
? MotherBoard - Evga X58 SLI LE
? Power Supply - XION PowerReal ATX power supply 1000W

A:Random bsods please help!

Hi -

Please follow --> http://www.techsupportforum.com/f217...ns-452654.html

Attach resulting zip file(s) to your next post.

Regards. . .

jcgriff2

`

Read other 5 answers
RELEVANCY SCORE 43.6

I work for a municipality in the IT department and deal with computers all day long.. one computer that I have been dealing with keeps getting random BSODs caused by different drivers. I used BlueScreenView to capture them and figure out what they are caused by, but they seem to be all different system files. One of them caused by atapi.sys was fixed, it was a bad CD drive. It also did a BSOD when Sophos was installed on it (we use this anti-virus software throughout the network, and this seems to be the only computer that doesn't like it). So I switched it out with Microsoft Security Essentials just to keep it protected. All of these other ones I can't figure out after google searching all of them since I get vague answers from different sources, including here. Hoping to get some answers from here. Any help will be greatly appreciated!

Description:
Dell Optiplex 745 SFF
Intel Pentium D 3.00GHz CPU
2GB RAM
Windows XP Pro SP3

As far as I know, this computer only has MS Office 2007, MSE, and a Phone System Console software for transferring calls.

Also, I ran chkdsk according to another forum I read to try to fix the hal.dll and ntfs.sys. It fixed until the next BSODs came along. I've pretty much given up and I don't want to have to re-install Windows.

Here are all of the crashes:

==================================================
Dump File : Mini040213-02.dmp
Crash Time : 4/2/2013 4:16:24 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x... Read more

A:Random BSODs..HELP!

Bug Check String : IRQL_NOT_LESS_OR_EQUAL can be a driver issue or bad hardware e.g ram.

Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA can be linked to bad memory It can also mean that invalid system memory has been referenced.
Which can be from a software driver bug.

So those would be the first things i checked, when i had the page fault error it was linked to a recent ms update, so check the first date tht error appeared and see what you installed, would most likely be a platform update.

I would also download whocrashed it is like the program you use but gives more information on the root causes.
 

Read other 3 answers
RELEVANCY SCORE 43.6

Hi,

Last week i had a bsod which is not usual but i thought ok it might be an occasional one.
Then today i had several BSOD, first they occured while monitor was on sleep but the last one happened during playing a game. So i assume they are random.

I added the .dmp file, don't know if i had to add anything else or check something before posting here.

Would be glad if you could guide me to resolve my issue.

A:random BSODs

Hello, kardanadam and welcome to the forums. Please run the BSOD Posting instructions Blue Screen of Death (BSOD) Posting Instructions I also need your system specs. This will help you.

Please fill out your System Specs


   Information
Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.


If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs.

It is difficult to determine the problem with one memory dump. Please make sure your computer is configured for Small Memory dumps, this will tell you how. Dump Files - Configure Windows to Create on BSOD Please see Option 2 #2

Your one dump file said


Code:
Use !analyze -v to get detailed debugging information.
BugCheck BE, {fffff88003d04580, 137c90121, fffff8800989... Read more

Read other 9 answers