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BAD_SYSTEM_CONFIG_INFO error and tapping/holding F8 does not work. Computer just keeps restarting over and over. Help!

Q: BAD_SYSTEM_CONFIG_INFO error and tapping/holding F8 does not work. Computer just keeps restarting over and over. Help!

I'm getting the error message "YOUR PC RAN INTO A PROBLEM AND NEEDS TO RESTART. WE'RE JUST COLLECTING SOME ERROR INFO, AND THEN WE'LL RESTART IT FOR YOU."
Then it just keeps rebooting, repeating the same error message, rebooting, on and on.
F8 does not work. I've tried tapping it throughout the restart process, and I also held it down through an entire restart process.
It tells me to research "BAD_SYSTEM_CONFIG_INFO" online to learn more about this error. I've found youtube vids about it, but none of them have the same problem I'm dealing with, and most tell you to click F8, which I cannot do.
I have a Sony Vaio with either Windows 8 or 8.1.

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RELEVANCY SCORE 200
Preferred Solution: BAD_SYSTEM_CONFIG_INFO error and tapping/holding F8 does not work. Computer just keeps restarting over and over. Help!

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 88.4

I hold FN and tap the F3 to +1 on the volume, but it mutes it. I tap the side buttons as well and they do the same. In order for the volume to go up or down, I have to hold them. I'd much rather be able to tap them and set a desired number instead of having to guess on how long I hold in the key or button. If I have FN held in but just tap the up or down function, it mutes it. It acts as if I'm tapping F1 but I'm not. I have Thinkpad P40 Yoga.

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RELEVANCY SCORE 84.8

Yesterday, my Dell XPS 13 decided that every time I pressed the power button to put it into sleep mode, it would turn off instead. I've gone into the control panel (Windows 10 by the way) and the settings do not reflect this - they're set as the following:
"When I press the power button: On battery=sleep, Plugged in=sleep"
"When I press the sleep button: On battery=sleep, Plugged in=sleep"
"When I close the lid: On battery=Do Nothing, Plugged in=Do Nothing"
Yet pressing the power button (not holding) still completely shuts down the laptop. I don't know what would've caused this, as it didn't receive any updates before this started happening (neither Dell nor Win10).

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RELEVANCY SCORE 56.8

I have a HP Entertainment PC laptop. It's Windows 7 (upgraded from Windows Vista). When I tap on the touchpad, it won't work as a click. It's so annoying that I have to use the button below the touchpad to click. Help me, please.

Thank you~

A:How can I make “tapping the mousepad (touchpad) to work as a click”?

Did you install the touchpad drivers from HP? If so, you may have to play around with some settings for it in control panel. If yo did the upgrade isntall its supposed to keep all your drivers, but sometimes it doesn't retain all of them.

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RELEVANCY SCORE 56.8

Hi,

Left clicking or tapping do not work.
Tried to reinstall driver or restart in safe mode but it only works for 2-3 minutes and stops again.

A:Portege R30 - touch pad left clicking or tapping do not work

And what is with right click?
It is really strange that touchpad stops working just partly.

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RELEVANCY SCORE 56

every time i start my laptop it works fine for first 5 min then the last icon on my desktop get automatically selected and tapping of my touch stop working. if i select any other icon on my desktop or in any drive the last icon get automatically selected it seems like some down arrow key is pressed regularly.and if i restart my computer at once it start with a beep noise upto 10 sec and if i shutdown it and then start after 5-6 hrs it starts normally and then again after mins it start creating the same problem. plz help me out i am using lenovo z560 idepad plz mail me the solution at [email protected]

A:it seems like down arrow key is pressed and hold automatically and tapping on touchpad do not work

I have the same problem. I press the UP ARROW key once the laptop completes booting. This solved the down key lock problem. I started hearing the beep sounds when I upgraded to windows 10. When I went back to windows 7 the beeping stopped during boot up but the down key problem exists. I am thinking of downgrading to XP to see if the noise problem and the keyboard works. I hope its not due to my ram upgrade.

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RELEVANCY SCORE 56

my cousin and i made this computer a year ago. everything has been working fine, but since about last december, i've been having these problems:

- computer restarts EXACTLY every-other time i boot
- no games, no adobe products, and no macromedia products work (all start up, they just all crash to desktop after a few seconds)
- distorted video display (my screen will flash then stop. flash again and then the computer will crash )

here are my specs (i just copied and pasted from the Belarc program):
Operating System System Model
Windows XP Professional (build 2600)
VIA Technologies, Inc. VT8367-8233A
Processor a Main Circuit Board b
1666 megahertz AMD Athlon XP BIOS: Phoenix Technologies, LTD 6.00 PG 04/22/2002
Drives Memory Modules c,d
60.03 Gigabytes Usable Hard Drive Capacity
50.22 Gigabytes Hard Drive Free Space

AOPEN 16XDVD-ROM/AMH [CD-ROM drive]
AOPEN CD-RW CRW4048 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

MAXTOR 6L060J3 [Hard drive] (60.04 GB) -- drive 0 512 Megabytes Installed Memory
Local Drive Volumes

c: (on drive 0) 60.03 GB 50.22 GB free

Logins Network Drives
KRIS-RHBHO59MRS\Kris
NT AUTHORITY\LOCAL SERVICE
NT AUTHORITY\NETWORK SERVICE

Installed Microsoft Hotfixes Printers
No details available

Click here to see all available security Hotfixes.

Marks a HotFix that verifies correctly
Marks a HotFix that fails verification
(Failing hotfixes need to be reinstalled)
An unmarked HotFix lacks the data to allow verification... Read more

A:computer restarting on its own/no .exe's work

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RELEVANCY SCORE 55.6

Hello how is everyonetoday? wish i could say the same. I have been having major problems with my comp. I recently have been hacked. I found over 130 viruses on my comp the other day thank god norton got rid of them. My computer restarts itself like until it notices that I am operating it. Programs don't load fast. I have a amd duel core 2.2 gig, and 3 gigs of ram running Windows Media Center service pack 3. well just take a look at the log and see what you can tell me. I appreciate it.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:31:10 PM, on 4/14/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\arservice.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\UPHClean\uphclean.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\... Read more

A:Computer restarting on it's own, browser not work

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RELEVANCY SCORE 55.6

Hello, Recently I powered off my Dell E510/5150 running on Windows 7 because for some reason while browsing the web the web pages didn't load. Then after restarting the computer after logging on a message popped up that my computer was infected with worm.win32.netsky I did not have an antivirus installed on my computer, but I had MalwareBytes and SuperAntiSpyware. I had updated both programs the day before and scanned for infections but did not find any. Whenever I log into Windows "normally" or in SafeMode WITH Networking I am unable to use the computer and whenever I log on a spyware alert popped up stating that my computer was infected with worm.win32.netsky. I pressed okay and then there was only a black screen nothing else. I put my computer into safeMode. There was no icons or anything only a window that popped up "My Documents". Then I ran MalwareBytes AntiMalware and SuperAntiSpyware to search for infections. MalwareBytes found 30 infections and removed them all (I restarted the computer). Then I was able to log on normally but after 5mins the an error message would popup saying "Windows must now restart because the Power Service Terminated Unexpectedly".I was able to stop my computer from restarting by going to Start>Run>system -aI have used Smitfraudfix as well (in safe mode) and still I am incurring the problem. Please help ASAP! Thanks! EDIT: Here is a screenshot of the error messages that popup before my computer r... Read more

A:Help my computer keeps restarting by itself and the internet won't work sometimes

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.

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RELEVANCY SCORE 55.2

Now this may take a while to explain because ive tried so many things but please do read to get a full understanding.

First of all i was just cleaning my pc, ran a disk cleanup. I came across this program called driver booster from Clean, Optimize, Speed Up and Secure PC - Freeware Download - IObit, along with some of there other programs from it, i ran a norton scan, the driver booster, there defragging program and a full clean up program they offered. It was getting pretty late and the defrag program was on 40% and the driver booster kept prompting me to reboot after it had installed some drivers. I turned my pc off by accident and decided to go a bed. I woke up with the error bad_system_config_info, i had this problem before so didnt panic, i restarted, did startup repair which did not work, then booted up into safe mode which did not work, i tried some bootrec commands that some people over on reddit told a guy with the same error to do. No fix, bootrec scannow and scanos did not find any windows installations which was odd and then i decided it was time to just give up and reset however it got to 30-40% and stopped, it said it could not reset and ran into a problem. I burned a windows10.iso to a disc and booted the pc with it and tried to reset with that, still stops at 30-40%. So im now here with little to no hope on getting my pc to boot and im posting this to hopefully get answers as my problem is very different from any others on reddit.

What im thinking is e... Read more

A:Bad_System_Config_Info error. Forever booting

   Warning
Programs that claim to update your drivers install either the wrong or corrupted drivers.



Diagnostics Test

 HDD TEST

Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums

   Note
Do not run SeaTools on an SSD as the results will be invalid.

Run chkdsk
Disk Check - Windows 7 Help Forums

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RELEVANCY SCORE 55.2

Hello All,

I'm getting a BSOD on startup with a message saying BAD_SYSTEM_CONFIG_INFO, error 0x00000074. Last night as I shut down my computer, Windows Update automatically ran and installed a bunch of updates. Then when I tried to start my computer up this morning, it ran some configurations for the updates it installed last night. I left and when I came back there was the BSOD.

When I restarted the computer, I got a "Windows Error Recovery" screen that gave me the option to Launch Startup Repair, which I did. I got a message box saying, "Startup Repair cannot repair this computer automatically." When I show the problem details, I see the following:

Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: -1
Problem Signature 05: AutoFailover
Problem Signature 06: 9
Problem Signature 07: CorruptRegistry
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

I then clicked on the option to go into "System Recovery Options." Startup Repair I obviously already did. I then went to "System Restore" and tried all 4 system restore points available to me. I get a message saying, "System Restore failed while mounting the registry from the restore point. An unspecified error occurred during System Restore. (0x800703f9)" I didn't have a system image. I ran the memory diagnostic, and it seemed to be okay (or it jus... Read more

A:BSOD on startup with BAD_SYSTEM_CONFIG_INFO error

Same here. Did you found any solution?
Do you have Credant installed on that machine?

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RELEVANCY SCORE 55.2

 I’m helping a friend with her PC.  It is a HP Pavilion p7-1254 Desktop running Windows 10.  I recently received help with a case about this PC. 
 
 
http://www.bleepingcomputer.com/forums/t/588518/task-bar-is-the-only-thing-that-displays/
 
It is a rather lengthy case.  The problem she was having was only the task bar was showing on the screen when she booted -  the rest of the screen was black.  We made it better by doing a clean install of Windows 10.  After that there were some issues with videos not working properly.  We eventually got them working at an acceptable level and I returned her PC to her. 
 
She had it for about a week.  On last Wednesday she booted and got to her desktop.  She clicked on Start and she got a BAD_SYSTEM_CONFIG_INFO error. 
 
I have attached what I have done in an attempt to fix this error.  But none of it has been successful.  It has attempted to repair itself.  I tried to restore to a couple previous checkpoints.  I tried starting it in Safe Mode with and without networking.  Using Command Line I was not able to find msconfig.exe.  I was going to try to use that to boot to Safe Mode.  Using the HP Startup Menu I ran diagnostics – everything passed.  I saw someone fix this error in a You Tube.  It didn’t help me but the results of my bcdedit and a lot of screen shots from the above work i... Read more

A:BAD_SYSTEM_CONFIG_INFO Error when booting in Windows 10

I was not able to attach Device Manager screen shots. They are too big too.
 
Not sure if this answers CPU but the processors are
AMD A6-3620 APU Radeon™ with HD Graphics
 
The video card is AMD Radeon HD 6530D
 
I don't know about the motherboard or power supply
Edit - entry 128 on page 9 of the previous case shows the device manager
http://www.bleepingcomputer.com/forums/t/588518/task-bar-is-the-only-thing-that-displays/page-9
 

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RELEVANCY SCORE 54.8

My computer starts then it gives me options of like safe mode or just starting on settings it was on previously but i cant change to safe mode or other options because keyboard doesnt work i have tried hitting the f8 button also tried putting tge wireless thing for my keyboard in different holes but doesnt work

A:my computer keeps restarting and my keyboard wont work

Hello jkdog and welcome to TSF,

In order to help you we will need just a tad bit more information...

What kind of computer is it? (desktop or Laptop)
What Brand and Model computer?
Is the keyboard PS2 or USB?
Can you use the keyboard to enter the BIOS settings?
When did this issue first occur?
Did the computer act strange, run unusually slow or give any other signs something might be wrong?

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RELEVANCY SCORE 54.8

Hi guys,
 
I am using a Lenovo G50-70 laptop and I am recieving the blue screen of death with error: Bad_System_Config_Info.
 
I am able to go to the recovery however, none of the options works  
 

 
Is it possible that my hard drive is already corrupted? I don't care if I have to lose my files, I just need my laptop to be working again.
 
Hoping to hear from you soon.  
 
 
Mod's Edit: Updated Subject line and move post to its own thread.
 
 
 

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RELEVANCY SCORE 54

First off, I'm not a computer savy guy. Here's my issue. When my son plays minecraft (Chrome browser), he tells me that when he is holding down a key on the keyboard to move his guy, the left-click on the touchpad won't respond. Only when he lets go of the key, it responds, which ruins his gaming experience. Btw, this also happens when he plugs in any external mouse too. This also happense whenever I try it on any website, etc, but is never really an issue for a non-gamer. Is There a simple fix for this in settings or something? I can't seem to find anything that will correct the problem. Thanks in advance for the help!!
Lenovo Y560 ideapad
 

A:left-click won't work when holding down any key

Closing duplicate thread too: http://forums.techguy.org/all-other-software/1078717-please-help-left-click-wont.html#post8538793

Please post only once per issue.
 

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RELEVANCY SCORE 53.6

So after a few days of constant freezing and crashing and having no idea how to fix it, I finally got the blue screen. The error is called bad_system_config_info. After looking online to figure out how to fix it, I foolishly tried the solution found on this page:http://www.tenforums.com/bsod-crashes-debugging/25165-bad-system-config-info.htmland the description the op gives after following some instruction follows exactly my issues all the way up to post #12. Now my computer is stuck at the part that op describes at post 12, and I have no idea what to do anymore. I ran virus scans several times before the blue screen and none were found. I tried system restore while it was only freezing and crashing and it failed. I'm pretty sure it was completely updated as well as automatic updates were turned on. I really don't want to lose any of the information I have on my PC. Hopefully an official forum will have the correct advice. Does any know what I can do? Thanks.













Solved!

Go to Solution.

A:Y500 - BSOD. bad_system_config_info error. Can't start my laptop anymore.

I have discovered the Novo one key recover feature. Unfortunately using that key will delete all of my data, so I have to hold off on that function for now.

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RELEVANCY SCORE 52.8

I don't have the ability to boot into the repair environment, is there any way I can restore/install it? I'm trying to fix my windows updates, they're corrupt.

I need to access winsxs folder

A:I don't have 'Repair my Computer' when tapping F8

You can access the Repair Environment using a Retail Windows Disc.

Boot using the disk and carefully read the options offered - one will be to Repair the Windows install. Pick that and then follow the instructions to open a Command Prompt window.

If you don't have a disk, you can download the ISO and create one - use the links from here to download the ISO and use the Windows Disk Image Burner to burn it to DVD
http://www.heidoc.net/joomla/technology-science/microsoft

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RELEVANCY SCORE 51.6

Okay, currently we have a satellite system we pay for that pumps music through our overhead speaker system. This system uses the satellite box and an amplifier. I'm thinking, why can't I use the amplifier and pump music from a pc running a music station program such as Spinner or imusic to the amplifier which then in turn will pump the music through the speakers. This would save me about $75.00 a month and I would still have the variety of stations to choose from.
 

A:tapping computer into business Muzak system?

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RELEVANCY SCORE 51.2

My laptop computer upgraded without my permission from windows 7 to windows 10. Everything is working fine except my mouse pad. The mouse pad only works for moving the pointer but tapping and side scrolling and 2 finger scrolling is not working. I checked the mouse setup and the tapping and scrolling boxes are checked. I don?t know if it can be fixed or I should revert to windows 7. Please help me.

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RELEVANCY SCORE 50.8

Hey, today my computer restarts itself almost all the time. I've will send an *.dmp that was created on the computer when it crasched. The problem is that i can't read it, maybe someone else can tell med whats wrong...

Sincerelly

Micke
 

A:Error, restarting computer

The Error listed in the MiniDump is 0x8E and caused by win32k.sys. These errors are mostly caused by Hardware issues.
Run Memtest86 and let run it overnight to look for errors, download the ISO version and burn it onto a disk and then go into BIOS to make sure the CD Drive is the First Bootable Device let the comp load up again set the test off - http://www.memtest.org/
Post back if the Memtest doesn't find any errors.
 

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RELEVANCY SCORE 50.8

DOES ANYONE KNOW WHAT THIS MEANS AND HOW DO I FIX IT?[attachment=125922:Capture.PNG]

A:ERROR WHEN RESTARTING MY COMPUTER

Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792

Louis

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RELEVANCY SCORE 50.4

ok so i reformatted my computer recently and now when I play games on my computer it will freeze up and restart, after it reboots i get a message saying it was because of my video card drivers and when i click the link to see how to resolve it it sends me to a page about debugging (see picture) Anyone have any ideas on what i need to do? And i am fully updated except for SP2.
PIC
 

A:Computer restarting Vid Card error!!! ><

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RELEVANCY SCORE 50.4

I have a problem that may have been related to a virus. At this point, when I start up my computer I can log on and then I get the error in a box ERROR LOADING C:\windows\system32\drvmex.dll specified module cannot be found. Then within a minute, my computer re-starts itself. I was able to do a virus scan at one point and I think some files were removed but, the scan took so long I wasn't actually sitting at the computer when the scan finished. I don't even really know where to start. I have a dell computer with Windows XP sp2. Thanks for any help you can give.
 

A:Error Loading and computer keeps restarting over and over

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RELEVANCY SCORE 50.4

So I've been trying to clear a friend's computer of viruses and while I think I have most of them gone, I still am getting some lingering error messages. So, what I have done is download HijackThis, scanned and saved the log which is posted below. Any help on what my next step should would be greatly appreciated.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:26:38 PM, on 12/7/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Sym... Read more

A:Solved: Error When Restarting computer

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RELEVANCY SCORE 50.4

Edit: Just realized I posted in the wrong Windows forum.

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RELEVANCY SCORE 50.4

Hi guys, I haven't been here in a year or so and the last time I was here you guys helped me immensely so I am very thankful. The last time I had a computer that wouldn't start, and you guys showed me how to do the recovery thing and it worked. I am on that very computer right now and all is well! However, my parents have the same model of computer and now they are having restart problem. I tried to do the recovery thing, and bootcfg /default, I turned off automatic restarting, and it still didn't boot the login. After I turned off auto restart it gave me this error code

"windows logon process system process terminated unexpectedly with a status of 0xc0000135"

I was even gonna try to use the linux guide you guys gave me a year ago to save files from the harddrive just in case I had reformat, but it froze after all the booting and whatnot. If I can get the computer to start so I can get in there and run my virus programs, spybot s&d, spy sweeper or whatever and clean it out like I did with the computer I am on now, that would be great instead of losing all my data and reinstalling windows.

someone told me to try this:

You may also try before the repair install the following also.
"Reboot, this time taking the immediate R option, and if the CD letter is say K: give these commands

COPY K:\i386\ntldr C:\
COPY K:\i386\ntdetect.com C:\

but I haven't yet, I would rather get assistance from you guys first.

A:Computer keeps restarting with error code

Yes, that could work. Since you are replacing the corrupted windows files with the fresh copy.

Please keep in mind that it may not work.

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RELEVANCY SCORE 50.4

I am having problems my computer restarting on its own. I noticed a file orz.exe in the task manager and upon a google search realized it probably a bad file and may have something to do with the antispyknight stuff.I came across another thread about the orz.exe and have done the two steps it asked the other person to do. Below are the RSIT logs and the Kaspersky scanner log:log.txt:Logfile of random's system information tool 1.05 (written by random/random)Run by Adam Hogan at 2009-01-06 10:11:39Microsoft Windows XP Professional Service Pack 2System drive C: has 85 GB (58%) free of 148 GBTotal RAM: 1022 MB (60% free)Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:11:40 AM, on 1/6/2009Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\WINDOWS\system32\CTsvcCDA.exeC: ... Read more

A:orz.exe and computer restarting after system32 error

Welcome to the BleepingComputer Forums. Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again. Double click on RSIT.exe to run RSIT. Click Continue at the disclaimer screen. Please post the contents of log.txt. Thank you for your patience.Please see Preparation Guide for use before posting about your potential Malware problem. If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped. While we are working on your HijackThis log, please: Reply to this thread; do not start another! Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so. Do not run any other tool until instructed to do so! Let me know if any of the links do not work or if any of the tools do not work. Tell me about problems or symptoms that occur during the fix. Do not run any other programs or open any other windows while doing a fix. Ask any questions that you have regarding the fix(es... Read more

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RELEVANCY SCORE 50.4

Hey guys. Lately I have been getting this "warning" in my system log. My computer keeps restarting on its own. This instance RIGHT when I hit "try again" during a game, when the computer restarted this is what came up. The computer also will randomly turn off on it's own when I am just web browsing. I never know when it is going to occur but it always does.
 

A:Possible Driver Error. Computer keeps restarting and I do not know what to do

Look in Services for Windows Driver Foundation - User-mode Driver Framework
set it to automatic.
 

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RELEVANCY SCORE 50.4

Hi my computer keeps shutting down. I got a blue screen with these error codes

0X0000000A-(0XFFFFFA805191D193),0X0000000000000002,0X0000000000000000,0XFFFFF80003CCAC23.

I tried Dell Diagnostics but the computer would not run through all the tests before restarting.

Any help would be greatly appreciated.

Mike

A:Computer keeps restarting error 0X0000000A

Please follow our Blue Screen of Death (BSOD) Posting Instructions - Windows 10, 8.1, 8, 7 & Vista

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RELEVANCY SCORE 49.6

Hey guys,

I think I have tried everything. When I was installing windows onto the pc it kept restarting and giving blue screens. It stopped for a bit and then all of a sudden it wouldnt even let me turn on the computer again. Now its fine again.. but I feel like its going to do the same thing again. I am wondering if anyone can help out with the errors. I tried changing the memory and running mem test with no errors. I also used memory that worked fine in my other computer and the same errors still occured. I am thinking it could be power supply but I am not to sure. Someone has posted to upload mini dump so that you guys can see what the error is so I am going to upload it to the file . If anyone can help it would be greatly appreciated.

Thanks for your time
Justin
 

A:Computer Keeps restarting giving numerous error

Hello and welcome to Techspot.

Your minidumps are crashing with various problems, and bugchecks, including memory corruption.

I believe you have a ram problem.

Go HERE and follow the instructions.

Please let us know the results.

Regards Howard :wave: :wave:
 

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RELEVANCY SCORE 49.6

Ok.. here is my problem.

For some unexplainable reason, my computer will restart itself after windows loads. The amount of time varies from a few seconds I turn it on, to (if I'm lucky) an hour or so.

It has been like this for nearly two weeks, and during that time I have tried a few things such as take it to a computer guy, who basically looked for a while & couldn't find anything, so did a system restore (I'm quite a newbie, so apologies if I get my terms wrong, but he basically reset the computer so it was like it was originally). However he also put a new version of windows, upgrading it from Windows XP Home to XP Professional.

The 2 main things I find weird, are firstly that whenever I run the computer on SafeMode it is fine, and has never restarted itself (& if that were purely the issue then maybe it would be the video card, at a guess?). The most odd issue is that when I brought my computer to his workplace, TAKING INTO ACCOUNT that all I brought over was the CPU it always seemed to work fine. I have changed the CPU power cable, ran the power from another power point, changed the 4xpower point connector.. pretty much all I can think of for the main cables supplying power. And for the record, in the short space it will run before restarting, the internet works fine..

What else haven't I thought of??

Any help is sincerely appreciated, and a huge thanks in advance!!

- Matt

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RELEVANCY SCORE 49.6

This seems to started happening after installing bitdefender total security 2009. Attached is the error dump.

Error Message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.2
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 00000006
BCP2: 00000002
BCP3: 00000000
BCP4: 880D0875
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini060509-04.dmp
C:\Users\Jamar\AppData\Local\temp\WER-99328-0.sysdata.xml
C:\Users\Jamar\AppData\Local\temp\WERDEB9.tmp.version.txt

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
 

A:Solved: Bluescreen error-computer keeps restarting

That error is typically caused by a driver issue. The most likely other cause is a hardware issue.
 

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RELEVANCY SCORE 49.6

Recently, since 29 nov, when i logged on to my user an error that 0x00401000(before this i think i had this error for svchost instead) could not be "written" would appear but it didnt seem to affect my computer usuage so i didnt bother with it also my computer would automatically restart after long usage about 6-10hours(but i used to be able to leave the computer running the whole day). At first I thought this was just because the computer was too hot as the fans would be blowing away loudly for several minutes before it restarts and dismissed the problem. However, today the moment i log into my user within a few seconds the computer restarts. After restarting my computer a few times the problem didnt go away. I thought it might due to some missing files so i tried to solve it by using my windows cd and do an autosystem recovery. But instead of auto restarting the blue screen error came up. I restarted the computer several times and noticed that i was receiving different error codes each time:
Stop: 0x0000008e (0xc0000005, 0xc42270e6, 0xbacfba60, 0x00000000)
Stop: 0x000000be (0xbac79000, 0x17e9b121, 0xbacfbbbc, 0x0000000b)
Stop: 0x00000050 (0xbab98000, 0x00000001, 0x8053715c, 0x00000000)
I only recorded these 3 codes before i gave up. i am not sure if there are other error codes.
I am still able to access the computer in safe mode. Tried to use system recovery
I share this computer with my family and i do not know what they may have done to the computer.
The... Read more

A:Computer keeps restarting and blue screen error

The BSOD codes you describe are Page_Fault_In_Non_Paged_Area and usually relate to new hardware that has been installed. uninstall any hardware that has been installed recently and see if that solves the problem.

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RELEVANCY SCORE 49.6

My system keeps restarting on it's own out of the clear blue. None of my applications like Microsoft Outlook are running right it keeps asking for the password. Likewise no application will run propper. I believed that I had a trojan or virus but not sure exactly what I have I just know I was able to stop it for a couple of days from acting up, until I downloaded an internet download for Pinnacle Studio 12, than it all happened again this time with an attitude. So I removed both versions of Pinnacle 9 and 12, it has not helped.
 

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RELEVANCY SCORE 49.6

It seems pretty random, but it's usually does it after I've been playing for a few hours. When my computer comes back on it says "windows has recovered from a serious error", then I send an error report and their webpage says - "Error Caused by Graphics Device Driver"


Then I checked my system logs and I found this error report:

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 1/29/2005
Time: 8:33:59 PM
User: N/A
Computer: HANS
Description:
Error code 100000ea, parameter1 85a4ada8, parameter2 863fc648, parameter3 f7a1bcb4, parameter4 00000001.


Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 65 100000e
0020: 61 20 20 50 61 72 61 6d a Param
0028: 65 74 65 72 73 20 38 35 eters 85
0030: 61 34 61 64 61 38 2c 20 a4ada8,
0038: 38 36 33 66 63 36 34 38 863fc648
0040: 2c 20 66 37 61 31 62 63 , f7a1bc
0048: 62 34 2c 20 30 30 30 30 b4, 0000
0050: 30 30 30 31 0001


If anyone could help me I'd greatly appreciate it, thanks.
 

A:Computer restarting during gaming, getting following error message...

it sounds to me sorta like your viedo card could be over heating, what kind of viedo card do u have and what are your system specs?
 

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RELEVANCY SCORE 49.2

Hi there. A few days ago I made this post: http://www.bleepingcomputer.com/forums/t/95217/computer-acting-very-strangely/ . I'm still having the same problems, but now my computer keeps on restarting again and when it does, a blue screen comes up that says windows isn't starting to protect me from some kind of a problem, and to restart my computer, and when I do, the safe mode screen thing comes up, and I have to choose 'last known good configuration' for windows to boot. Also, now when I run an ad-aware scan, it comes up with many registry entires and 3 processes, but when I try to quarantine/delete them, my computer restarts. I think that the problem has something to do with a file called alpxutzjeqpmq.dll, or possibly jvr.dll, which were created on the night that the problems started, and I think that's one of the things that comes up in Ad-Aware. Also, the mcafee error message that I mentioned in my other topic still comes up whenever I log on. Please help me! I really appreciate any help. Logfile of HijackThis v1.99.1Scan saved at 9:23:58 PM, on 09/06/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\savedump.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\LEXPPS.EXEC:\Pro... Read more

A:Computer Restarting, Error Message, Blue Screen...

When did this problems started exactly? Could it be they started after a windowsupdate?Download Combofix to your desktop.Doubleclick combofix.exeFollow the prompts.Don't click on the window while the fix is running, because that will cause your system to hang.When finished and after reboot (in case it asks to reboot), it should open a log, combofix.txt. Post this log in your next reply together with a new hijackthislog.Do NOT post the ComboFix-quarantined-files.txt - unless I ask you to.

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RELEVANCY SCORE 49.2

Can somebody help me solve this problem. My computer keeps randomly restarting during games, or while i am just watching videos on the internet. When i get back to the windows desktop and send the error report it says i have an error in the device driver or that i have a an error with a thread. It is really bothering me so can somebody please help me. I already put my graphics card in another computer and it works fine.

AMD Athlon 64 3200+

Geforce 6600 Le Graphics card 256 DDR SDRAM (PCI- Express)

1 gig of ram

80 gig hard drive

RX480 Neo2 motherboard

ATI RX480+SB400 Chipset
 

A:Help! My computer keeps restarting during games and gives me a device driver error

Update your drivers from nVIDIA.com

If that doesn't fix the problem then try using Omega Drivers.

EDIT: You didn't mention your power supply. A failing PSU could cause that problem. If you used cheap RAM that could be the problem.
 

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RELEVANCY SCORE 49.2

I just installed a new hard drive, and my computer has been flipping off at random. Based on the minitoolbox that I ran, I'm thinking it's related to windows. Any ideas?
 
MiniToolBox by Farbar  Version: 02-11-2015
Ran by Westn Mate (administrator) on 09-12-2015 at 20:37:39
Running from "C:\Users\Westn Mate\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: MS-7786 Manufacturer: MSI
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (12/09/2015 08:26:57 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.
 
Error: (12/09/2015 08:24:56 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/09/2015 07:51:40 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/m... Read more

A:Computer Randomly Restarting, suspect windows error

Please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post. 
Louis

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RELEVANCY SCORE 49.2

Hi, yesterday some programs started crashing. messages like: "microsoft malicious software removal tool has encountered a problem", "dr watson portmortem debugger error", etc. thanks for your help. I attached a attach log and here is dds:

DDS (Ver_10-03-17.01) - NTFSx86
Run by Alex Stiff at 1032.73 on Wed 08/11/2010
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_21
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1983.1486 [GMT -7:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\System32\svchost.exe -k Akamai
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Digidesign\Drivers\MMERefresh.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\VIA\RAID\vialogsv.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WUSB54GC.exe
C:\Program Files\Google\Update\1.2.183.29\GoogleCrashHandler.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\VTTimer.exe... Read more

A:computer, restarting, spybot wont run, error reports

Welcome to TSF :)

Scan with RKUnHookerPlease download Rootkit Unhooker Save it to your desktop.
Now double-click on RKUnhookerLE.exe to run it.
Click the Report tab, then click Scan.
Check (Tick) Drivers, Stealth. Uncheck the rest, then Click Ok.
Wait till the scanner has finished then click File, Save Report.
Save the report to your Desktop. Click Close.

In your next reply, copy and paste the contents of the log.

Note*** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!!
It is recommended to remove parasite, okay?"[/color][/b]

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RELEVANCY SCORE 49.2

Kernel data inpage error 0x0000007A (0xE2082D10x 0xc000009A,
0sc6000, 0x0F1B88C)

This started happening after my daughter's boyfriend went into the Bios to check my computer's temperature ( not sure if this is related to the issue), all bio changes have already been changed back to before the issure arose. It runs through check disk, then says Windows xp is now loading then after a few minutes it restarts and starts the whole process over again.

I can't get into safe mode the same as above happens. I have also tried using my recovery disks but it would not restore ( not a full restore as I am trying not to lose any files, if possible)

It is a Gateway 5200S
Intel (Augsburg) 915G Motherboard No CPU R0
300-Watt Power Supply
Intel Pentium 4 520 Processor
512 mb memory
Let me know if you need more info.. I am not even sure what kind of issue this is security, harware or.........

Thanks!

Chari
 

A:Kernel data inpage error, computer keeps restarting...

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RELEVANCY SCORE 48.4

I am using Windows XP on a Panasonic Toughbook laptop. I have Symantec Antivirus and Malwarebytes anti-malware. I have gotten a nasty virus that will not let me open any program to remove it. I can download programs to my desktop but when I go to run I get a security warning that says the "application cannot be executed. The file so and so is infected. Do you want to activate your antivirus software now?"

It is wanting me to purchase a specific spyware program. I've tried every program but when I try to run it from the desktop I keep getting these alerts. Below is a copy and paste from one of those alerts.

Attack from : 111.149.84.165, port 21670
Attacked port : 44699
Threat : Win32/Nuqel.E
 

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RELEVANCY SCORE 48.4

Running Windows XP, internet through a wireless router (which I don't have permission to connect to since getting the virus.
I have all of the utilities to remove viruses installed, renamed, new versions, old versions, you name it, I have it. I can't run any of them. I can't get online with any browser. Three registry repair apps run until the end and magically disappear. When I try to use them again, I cannot, I don't have permission. I am at a complete loss. Can't run hijack this and I can't get online to download anything else. Can I possibly fix this?

A:Virus holding my computer hostage

Hi pealow and to BleepingComputerLets start to take on the challenge here!Since you mention you don't have internet commection, you will have to download various tools to a flash drive. I recommend you therefore to use Flash Disinfector, to prevent infecting other computers.Please download Flash_Disinfector.exe by sUBs and save it to your desktop.Double-click Flash_Disinfector.exe to run it and follow any prompts that may appear.The utility may ask you to insert your flash drive and/or other removable drives. Please do so and allow the utility to clean up those drives as well.Hold down the Shift key when inserting the drive until Windows detects it to keep autorun.inf from executing if it is present.Wait until it has finished scanning and then exit the program.Reboot your computer when done.Note: As part of its routine, Flash_Disinfector will create a hidden folder named autorun.inf in each partition and every USB drive that was plugged in when you ran it. Do not delete this folder...it will help protect your drives from future infection by keeping the autorun file from being installed on the root drive and running other malicious files.MALWAREBYTES ANTIMALWARE-------------------------------------------Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teat... Read more

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RELEVANCY SCORE 48

My computer keeps randomly restarting, freezing up, running slow and I keep getting a script error message saying that a script on the webpage is causing my computer to run slow. Also, I can't burn a disc. when I hit the burn button my computer turns off and restarts. I have NO idea what this is....! I can't back my music up if I can't burn discs! Also, I can't print anything either because as soon as I hit the print button, my computer shuts down and restarts again! Help!

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel Pentium III Xeon processor, x86 Family 6 Model 23 Stepping 6
Processor Count: 2
RAM: 2029 Mb
Graphics Card: NVIDIA GeForce 9400 GT, 512 Mb
Hard Drives: C: Total - 305242 MB, Free - 162962 MB;
Motherboard: Intel Corporation, DP35DP
Antivirus: Lavasoft Ad-Watch Live! Anti-Virus, Updated: Yes, On-Demand Scanner: Enabled

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:45:35 AM, on 1/15/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EX... Read more

A:Computer freezing up, restarting, running slow, and script error message, etc...

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RELEVANCY SCORE 48

Hello. I'm new to the forums and could use some help. I just put together a new computer. Asus MB, intel i5 3.0ghz, 8 gigs ddr3. Im using my old video card, geforce gt 440. Im I right in assuming that my lack of fps increase is due to using the same video card I was using in my old computer? I was running biostar MB, amd athlon 3.0ghz, 4 gigs ddr2. Thanks for any help. I can post more specific info if needed of course.
 

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RELEVANCY SCORE 48

My laptop generally has some freezing problems, but it has reached a new low. It froze up tonight after I brought it back from idle mode. The mouse and such froze, so like I usually do, I was going to manually shut it down and reboot. However, holding the power button for no matter how long will do nothing. Nothing I push on the keyboard responds at all.

The weird thing is, the computer itself continued to go through the process of going to the screensaver and then back into idle mode. Any idea what I can do?

A:Holding power button won't shut down computer

Unplug the AC, and remove the battery. Wait 10 minutes. Insert the battery, plug in the AC and try to start the laptop.

Press the "F8" key repeatedly immediately after turning the laptop on. At the menu screen, select "Safe Mode".

If you can get to Safe Mode, navigate to

Start>Settings>Control Panel>System>Hardware>Device Manager and click "show hidden devices".

Report any flagged devices here.

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RELEVANCY SCORE 48

Hey Guys,A good friend of mine called me today because he needs help with his computer.He doesnt know anything about them and I know enough to get me by.He told me that he has something on his screen saying that he has to pay $500 if he wants his computer working again? I have heard of this kind of thing happening but have never tried to get a computer going for someone with a problem like this? Have any of you come accross this before?And can you tell me if its possible to get him up and running and how to go about it Please. Help me to release his ACER from the Bad guys!! Thanks for your help in advance! Born

A:Someone is holding my good Friends computer prisoner??

Yes....this is called ransomware. Most of the time you get this by visiting sites you shouldn't be. Most of the time you can clean this type of Virus by a specific removal tool for it but that doesn't all ways work. We need to know what type of ransomware it is. Most of the time a format/reinstall or a factory recovery is required.

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