Over 1 million tech questions and answers.

X1 Carbon - 6th Gen (20KG) Reboots after MDT Splash Screen

Q: X1 Carbon - 6th Gen (20KG) Reboots after MDT Splash Screen

Read other answers
Preferred Solution: X1 Carbon - 6th Gen (20KG) Reboots after MDT Splash Screen

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


I have been using Microsoft's MDT to deploy our Lenovo laptops and have had success with the X1 Carbon 5th Gen and the M710q desktop. A problem arose when the company got the new X1 Carbon 6th Gen... adding the drivers to the MDT boot stick would not allow the new X1's to perform the deployment. To troubleshoot I created a fresh environment and have tried a plain vanilla MDT boot stick, a plain vanilla MDT boot stick with ONLY the 20KG drivers, and a plain vanilla MDT boot stick with ONLY the 20KG WinPE drivers (for SCCM/MDT)..... every version does the same thing. The X1 will boot from the USB stick, bring up the MDT splash screen, and then sit for about 30 seconds at which point it just reboots. No logs, no errors, nothing.  It would certainly appear that the issue lies in the storage controller (my guess is that the WinPE environment cannot see the controller and therefore cannot see the NVMe drive and therefore MDT just goes right to the next step ... which is to reboot.  The environment consists of Windows 10 Enterprise Build 1803, MDT 8450 w/ ADK for build 1803....  Also to add to my troubleshooting... if I remove the 20KG drivers from the full MDT boot stick I have been using, the 5th gen X1 and the M710q can boot, if I add the 20KG drivers to the boot stick no device works. The 5th gen X1 does the same thing as the 6th gen and the M710q comes up with "Boot Error" in plain text on a black background (not even MDT splash screen -- just... Read more

Read other answers

My touchscreen is not working and I am on the phone with Lenovo Support.They have no clue but quickly suggest I return the PC.It took longer than expected to get this laptop (by weeks, from China) and now Lenovo support wants me to send it back without even trying to help resolve.  They claim the issue is the LCD but didn't do any debug. When I said I would send it back and get a refund they said OK. Very poort experience all around

A:X1 Carbon 6th Gen - (Type 20KH, 20KG) Laptop (ThinkPad) - TOUCH SCREEN NOT WORKING

Support transferred me to the same place I started, so I am going in circles.  Anyone else get a 6th Gen out of the box that doesn'r have touch screen working ?

Read other 1 answers

Hey Everyone, Hope someone here can help out.We've deployed ~60 of the 6th Gen X1 Carbon's (20KG Model Type) with the Lenovo Thunderbolt Dock (40AC Type)We've used Lenovo System Update to install all system and dock updates.When we've docked the computer the thunderbolt dialogue appears and we select always connect.Everything works for our users for about a day, then they complain that their computer isn't charging, their screens have gone black or are flashing, or the computer starts making device disconnect/reconnect sounds while the thunderbolt icon flashes in the taskbar repeatedly. All symptems persist after a reboot. We've been working around this by going into the BIOs and disabling the built in battery, Then plugging into the dock and powering on the computer from there. So far we've only had 1 user experience a recurrence (We haven't ruled out user error)I'd like to know if there is fix, beyond the "disable internal battery" solution. Thank you in advance for any insight you can offer.

Read other answers

The factory preload used by the Lenovo Digital Download Recovery Service (DDRS) for the ThinkPad X1 Carbon Machine Type 20KH,20KG with the English language Win10PROx64 operating system is outdated and will not result in a factory-state installation --unless your machine was manufactured at the beginning of 2018. My ThinkPad X1 Carbon Lenovo, manufactured on 6/23/2018, came with Windows 10 Pro Version 1803 (OS build 17134.81) and Lenovo Vantage. I created a Lenovo Recovery USB Key after downloading all the files from the Lenovo Digital Download Recovery Service (DDRS) as indicated. The recovery process installed Windows 10 Pro Version 1709 (OS Build 16299.547) and Lenovo Companion. While examining the files in the Lenovo Recovery USB Key, I found a filed name "VALUES.TXT" which dates the factory preload to "2018/01/26". This may matter because it has been reported that excessive fan noise and excessive CPU speed issues were related to certain settings in factory preloads based on Windows 10 Version 1709. Moreover, some end-users have reported that they continued to face similar issues after running "PowerConfigurationPatch.exe?. Be it as it may, Lenovo should provide end-users with the latest factory preload.

Read other answers

Hi guys, Is this temperature normal? (see picture) It's heating so much to the point that I can no longer use the keyboard. I was just working on emails. Using it only for 1 week. Any advice? Does my laptop qualify for a replacement if it heats alot?

Read other answers

I hope this is where i can post this.. sorry if its not. I been using Windows XP but had a play with Windows 7 beta and liked it. so I got myself Windows 7 a few days ago and done a dual install for it. well it installed alright but when it goes to windows splash screen it reboots. I been looking into it and i found a post about the same problem I'm having which would be Nvidia Video Cards needing like a patch but to install it you would need AIK(Automatic Installment Kit).. I tried downloading it but it gives me a page can't be displayed. So is there any other way around this that i can fix this? When i had windows 7 beta i had a different video card.. I hope someone can help me

thank you

A:Reboots after splash screen

Welcome Smackie

Can you give us more details on your hardware ? Specs ?

What nVidia card model ?

Do you have an onboard VGA video connection on the MB ?

Have you checked our questions List ?

Questions to use for help with Installation Issues

Read other 6 answers

When im tryin 2 start her up, after the splash scr een l oads, just as it enters the next stage of boot up it flashes a blu screen and reboots. i cant boot under ANY start up options. I did a chkdsk and a /p and no luck

A:After splash screen, it reboots

Read other 9 answers

Ok, here is the deal. I have a server running Windows NT 4.0 SP6a. I recently downloaded the Security Update package from Microsoft's own Windows Update site and now my server is inaccessible. Well, I can't get into NT anyways. The server boots up fine as it always had before, but when it gets to the splash screen and the 'Hit CTRL-ALT-DELETE to login" box appears, the screen just goes black and the server reboots. The cycle is never ending. It just keeps rebooting and loading, rebooting and loading, rebooting and loading, etc... Does anyone have any clue what this might be and what can be done about it. Comments, Suggestions, anyone....

A:Windows NT reboots at Splash Screen

Read other 10 answers

I not sure if this post should be here or in the hardware section, but i hope someone can help. I have a problem which I will describe as fully as I can.

When I start my machine it reboots every time I get to the Windows Welcome splash screen. I am running Windows XP Pro sp2 on a 320GB hdd with an intel dual core processor and 2GB ram.

After a bit of research here is what I have done so far...

I disabled the automatic reboot setting so that the system would stop rather than reboot, I get a blue screen with the message BAD_POOL_CALLER

I removed all unessential hardware, leaving just the hdd, ram and motherboard with the intention of refitting them one at a time and rebooting to identify any possible faulty items.

The problem remained with no other hardware attached.

I removed the hdd and installed in into another working pc and the same thing happened. Thereby identifying the hdd or Windows as the problem.

I attached the hdd via a caddy to another machine and was able to access it so I think the hdd is OK so the problem must be windows

I then installed a spare hdd I have into the first machine and installed windows onto it - no problem - everything worked.

I installed the original hdd as a secondary drive and it immediately was found by the system. So again I think the hdd is OK

I would like to get the original hdd working as my system drive as it contains loads of programs and settings which have been installed and personalised and I really don... Read more

A:Windows reboots at splash screen

As a ps to this, when I go to bios and switch to set the old hdd to be the bootable one the problem occurs again - rebooting at the welcome screen

Read other 18 answers

A friend of mine Tried to install NTL broadband onto his PC and it crashed.
now when it boots up it gets as far as the win98 splash screen then reboots.

packard-bell club
Windows 98
92MB memory
Primary HDD
Seconday CD Goldstar CRD8322B- and CDRW Plextor CD-R PXW1210A
PCI Modem
Floppy Drive

thats the box

Tried to help out over phone
boots in safe mode.
Nothing wrong in device mananger
can see harddrive ok - copies files to floppy ok
Removed scanner and printer - so down to just BOX and monitor - still the same problem.
managed to get safe mode command prompt
scanreg / restore to before they tried installing NTL
restored OK
still the same error, reboots to flash screen and then reboots again.

Now I have the PC box -

Scandisk in safemode has completed OK
Defrag in safemode has completed OK

Had a look at bios (award 2A5IIBOB)
the primary master is set to auto
the secondary master is set to auto
the secondary slave is not mentioned

So I have removed the CD and CDRW - the Modem and still will not boot it shows the win98 splash screen and then clicks and reboots

also the PC is not connected to the net - so i will have to copy floppies for logs etc.

I know this has spyware - ie new.dot - so i have provide the hjt log.
hJT log

Logfile of HijackThis v1.98.0
Scan saved at 16:24:00, on 11/07/04
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v5.00 (5.00.2314.1000)

Running processes:
C:\WINDOWS\... Read more

A:PC boots to splash screen - then reboots

Read other 16 answers

Is there a DOS or command line Antivirus scanner that can be used on a PC that won't boot in Normal or Safe mode, VGA mode, or last known good configuration? The PC is a Dell laptop that belongs to a friend. He does not have any recovery CD's. It has XP Home installed and continually reboots after the Windows Splash Screen. I found evidence of several malware infections by booting the BARTPE CD that I made and looking at the files on the hard drive. I installed the Recovery Console and tried the basic recovery commands, but they did not help.

A:Constantly Reboots After Windows Splash Screen.

The Ultimate Boot CD has some anti-virus tools - but I'm not sure about updating the definitions.See if this will get the computer to boot. Insert the Windows XP CD into the CD drive, and then restart the computer. Click to select any options that are required to start the computer from the CD drive if you are prompted. When the "Welcome to Setup" screen appears, press R to start the Recovery Console. If you have a dual-boot or multiple-boot computer, select the installation that you must access from the Recovery Console. When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER.Type: chkdsk /rIt's important to have a space before the "/".To exit the Recovery Console and restart the computer, type exit at the command prompt, and then press ENTER.I'm not sure, but DrWebCureIt might run from the BartPE CD.

Read other 4 answers

I would appreciate any help you can provide.

I have a 4 year old Compaq with XP Pro, SP2. Everything worked fine until a couple of days ago the power in the nappartment went down twice while the PC was ON.

Currently the situation is the following:

When I turnthe PC ON it loads and gives the menu to choose from Safe Mode, Normal, Last Known Profile etc.

No matter which option you choose and hit enter - the PC beeps one long beep and then the XP Splash screen appears and the bar starts moving.

However, after about 3-5 seconds at the XP splash screen the PC reboots again without any notice.

Any suggestions?


A:PC Reboots after getting to XP Splash screen - one long beep at menu


Bad memory


Read other 3 answers

I am running Windows XP Professional on the system. Everytime I boot the machine I get 1 post beep and it loads all the settings then after the Windows XP screen the computer reboots. I tried booting the computer in safe mode and the same thing happens, I also tried loading the last known good configuration and the same problem occurs. There has been no hardware additions to the system. If anyone can help me out on this I would greatly apprecitate it. Thank you.

A:Solved: Computer Reboots After Windows XP Splash Screen

You can try going into the recovery console and do chkdsk /r


Read other 1 answers

WinXP Pro
Geforce video 440SE 64MB,

This pc shows bios info (as per normal) then goes to WinXP splash screen and then flickers and then reboots.
Immediately thought it was something to do with the video card... opened the case and the card has a cooling fan that wasn't working... so assumed it was overheating and the cause.

Went out and bought a new Geforce card -- same type and still get the same problem.

This PC WAS working before customer asked me to give it a check-up.
PC boots ok into safe mode.
I've ruled out the processor and the memory (ran tests)... suspect the video settings in some way. I'm not sure what the original monitor was and I just hooked it up to a reg monitor (VGA). FYI, System recognizes the vid card ok in the device manager.

Searched for similar probs .. found some that have not been very helpful.
(One suggestion is to reload WinXP and do a repair of some kind)

Looking for directions.

A:PC Reboots after WinXP splash screen (ok in safe mode)

Read other 12 answers

I have done many in place xp repairs when installing new motherboards. This one is puzzling and I am looking for advice. The repair install did its initial install however when XP reboots to complete the installation the splash screen appears and the system reboots. I have several complete backups of the c: drive so data recovery is not an issue. I would like to get this installed without doing a fresh install.

After the repair failed I installed a spare hard drive and was able to do complete a fresh install of XP with this new equipment. That would indicate to me there is something wrong with the repaired drive. Any ideas on how to troubleshoot this? I cannot get into safe mode as the install is not yet completed. I have the bare minimum hooked up at the moment, i.e. video card, hard drive cd drive One last item.....My XP Pro was patched to sp3 and I am using a Windows install cd slipstreamed with sp3. There is no error message just a reboot about 7 seconds after the splash screen appears. Any ideas are appreciated. Many thanks,

A:XPSP3 Repair Install Cannot Complete Reboots at Splash Screen

Read other 7 answers

About week ago my computer started freezing and than shuts down it reboots on its own and then hangs at bios splash screen (will stay there at bios for hours if u let it) until you reboot it than it comes back up fine until it does it again. The only thing I noticed is if the machine is off for awhile it takes a lot longer for it tohappen, If you restart it it last around 15 -20 mins. Tried all of the below sofar no help:
1) Updated all drivers and checked device manger for errors.
2) checked and defragged drive C: drive (ssd)
3) checked both for events and dmp files (nothing ) made sure reporting was on
3) Ran windows mem check froze twice while testing once with both strips andonce with only one strip
4) replaced ram
Still doing exactly same thing Please help!!!

OS Windows 7 Ultimate (x64)Service Pack 1 (build 7601)
MOTHERBD Gigabyte Technology Co., Ltd. P55A-UD3
PROCESSOR 2.93 gigahertz Intel Core i7 K 875
DRIVES c: Crucial M4 CT512M4SSD2 2.5"MLC Internal Solid State Drive SSD
Monitor Samsung SMS23A550H 23"

Read other answers

Hi im CrazyKilla

Yesterday i thought that i will update my graphics card drivers so i did, eventually it told me to restart my pc so i did, once it continued the update it told me that the update failed, so i restarted my pc again and thought ill find different drivers or something, but i noticed that my sound wasnt working neither was my internet and i also had the old white start bar and folders, i thought i was in safe mode but i wasnt, so i restarted one more time but this time it wont boot at all, once it reaches the windows 7 splash (where the 4 bubbles connect into a square and make the windows 7 logo), and even if it does it will just reboot, i tried resetting my motherboard settings, i tried goin into safe mode and i tried the "last known good configuration (advanced) but nothing seems to help

Right now the pc gets past the windows 7 splash, then both my monitors turn on, the mouse appears on the main monitor and then it reboots, also it goes into windows repair but that doesnt help

A:Pc reboots after Windows 7 Splash

Switched my graphics cards around, my second monitor isnt being detected by pc, and still rebooting


Read other 9 answers

I've tried the suggestions on what to do if the computer won't boot, such as chkdsk and fixmbr. Did the hardware scan, all is well.

chkdsk said it fixed some stuff... not very specific on what it was.
fixmbr said the boot record was either bad or non-standard, so I went ahead and re-wrote it, but with the same result.

What are my other options for system recovery?


A:Blue Screen after bios splash, no XP splash

Error message?

System manufacturer and model?

Have you read your owner's manual?


Read other 1 answers

Hi, I've recently got myself a ThinkPad X1 Carbon (Gen 2). It works great except for the fact that when under heavy load it seems to randomly reboot. This is not a thermal issue, as I had first thought, as I have tried forcing the fan into "hairdryer mode" (echo level full-speed > /proc/acpi/ibm/fan) and I've watched this happen when under load while the thermal sensors are reporting nothing higher than 40 degrees. If the battery is fully charged, and the system is plugged in, this doesn't seem to happen. It only seems to happen if the system is either charging the battery or if the system has recently been plugged into the charger (i.e. it started up on battery power, or it started on AC, was unplugged and then plugged back in again). My thought now would be that this is either an issue with the main battery or the CMOS battery, or maybe with the charging circuitry? When the reboots occur, it is not a linux kernel issue as no kernel panic is generated or crash dump produced. It seems to be being triggered either by the BIOS or due to a power problem. Once this has happened, turning off the machine and turning it back on does not fix the issue. I have to use the battery disconnect hidden switch on the underside of the laptop to allow the system to completely discharge. Once plugged into AC for a few seconds, I can boot back up and everything will be fine again for hours and hours. I won't see the probelm again until I remove the AC. Please let... Read more

Read other answers

Sadly I installed the [now withdrawn] GRET54WW (1.31 ) BIOS update which patched the Spectre vulnerability on my X1 Carbon 20A7 model a couple of weeks ago. I've since been experiencing spurious reboots when coming out of sleep and random BSODs --- which are obviously the reasons for the update being withdrawn. Is there a way to downgrade the BIOS to a prior level? Not sure that I can live with this until 3/31/2018! 

Read other answers

XP Service Pack 3

Screensaver is enabled and so is 'Display welcome screen when coming back from screensaver'.

This works most of the time, however on a regular basis the screensaver will resume to the following screen and just stay there forever.

The only thing to do is to press the power button, at which point a popup alerts that a user is logged in, do you still want to shut down.



Read other answers

Been going back and forth and can't seem to find a screen that can replace my Thinkpad x1 carbon 3460 1f4 screen. Have found one for the 3448. Don't know if they use the same screen and pins?  See photo for description of the replacement screen I'm looking at.  


Go to Solution.

A:Can the Thinkpad x1 carbon 3448 laptop screen replace a Thinkpad x1 carbon 3460 1f4

The 3448 and 3460 machines use the same panels, hinges, lid, cables, etc.

Read other 2 answers

Today, my new Lenovo P52 arrived. It started like a charm, but I want to use Linux, so I enteredBIOS configuration via F1 key during boot and switched off EFI. The USB stick appeared in the bootmenu called up via F12, but Linux failed to load from it. Again, I entered BIOS config and changedthinks. After saving, the reset would end with a black screen, the LEDs in the Esc and F1 keys lighted. Turning off (pressing the power button) and on again: No splash screen, nothing displayed on the screen. A BIOS setting seems to cause the notebook to fail booting, even to fail showing up the splash screen andsuggesting to press some special key. Any way to return to a working BIOS configuration and unbrick the new P52? Kind regards, Ernst

Read other answers

Okay, here's a little background information.

Bought my PC in 2006. Have had to replace 3 video cards since i've bought it. (One was replaced under warranty, the other I bought).

Since I purchased my PC the only parts I have replaced are: My video card, 3 cards later i'm on my most recent one, EVGA Nvidia 8800 GT http://www.evga.com/articles/378.asp

I also upgraded my PSU to an Enermax Pro 82+ 525w. http://www.directron.com/epr525awt.html

OS: Windows XP SP3

Motherboard : ASUS P5BW-LA http://h10025.www1.hp.com/ewfrf/wc/d...name=c00748726

I mainly use my computer for gaming, after my first video card died i was sent a beefier card http://reviews.cnet.com/graphics-car...?tag=mncol;lst after that my PC was no longer under warranty so I had to buy my next cards my self.

My problem:

I left my computer on while making some food, I had world of warcraft opened. When I finished making food I got back to my computer and moved my mouse to get it out of sleep mode. I run a dual display set up, once my monitors loaded up one of the screens was pure white and the other screen was black. I was forced to hold the power button down to turn off my PC. From there on out everytime I boot my computer up I get my PC's loading screen (which i'm able to acces BIOS or system restore) after my PC's loading screen I get the windows splash screen, after that my monitor is pure black. The PC is still on and running but there's no display. I plugged my monitor into my onboard an... Read more

A:Black screen after Windows splash screen. Unable to acces safe mode.

bump, please help :(

Read other 7 answers


i'm having to boot into windows xp. on power up sytem goes through the windows xp splash screen (with progress bar) and then instead of login prompt it goes just into the blue screen with moveable mouse pointer arrow.

issue seems to be similar to:
but recommended solutions didn't help so far.

symptoms just before issue - was not able to run use some system features - utility to turn off the display, utility to bring up battery info - everything was working fine before this

what i've tried:
boot to Last Known Good Configuration - resulting in the same blue screen

boot to Safe Mode / Safe Mode with networking / Safe Mode with comman prompt - resulting in blank (black) screen with "Safe Mode" in the corners and moveable mouse

test the hardware (hard drive / memory etc.) via build in PC Doctor - all seems to be working
i am able to use bootable XP CD from other machine to get into Recovery Console
i am able to boot to simple live XP using BartPE-XPE usb key and access the hard drive

could you please help me to find solution to this issue
thank you in advance

A:Solved: blank blue screen with mouse arrow after xp splash screen

Hi krajicek, u having a same problem as me.

Btw.. yours is laptop or desktop?
If laptop wat brand are u using..Mine are FUJITSU laptop and i still
can't get it work.
I boot from the WinXP CD and it still can't recovery as well and i try
safe mode aslo can't work too..

Read other 2 answers

no display on LCD from start up (no splash screen or cursor) AFTER using  Windows "restart" I do get video from HDMI port to TV After Win 8.1 boots up (visible on TV) ,if I disable intel video 4600 driver and re-enable it , I immediately get video on LCD. If I do a windows "shutdown", and after it shuts down - then press the power button, it will boot up with video on the LCD (still no splash screen, though) BUT, If I do a windows "restart", the computer will start again with no display on LCD. I have done a complete computer reset to Lenovo factory software  and have updated all display drivers and BIOS - to no effect. Have tried disconnecting the battery, unplugging bios battery, 20sec power button hold. Any other solutions out there?

Read other answers

Very similar to the following problem but i do not have a raid, and it seems that this PC has a raid and i don't, plus it was never really determined what the actual solution was.

The basics: XP Professional Boot up screen, right before the windows loading screen, or direct after the F8 Menu if you hit "Start Windows Normally..." it will just lock up, no HDD activity, blank screen. now BSOD, nothing.

All 3 safe mods work fine.

Ran chkdsk /r in recovery.
Ran proper fixboot procedure.

Went into safe mode and checked the event viewer.

The only concerning message i got was: The following boot-start or system-start driver(s) failed to load:

Formatting really isnt an issue since i can back up anything i need through safe mode. However its just the fact that the Windows gremlin has struck me again and i must defeat it once more.

I highly doubt this is a hardware issue as it is more of a driver/software issue.

Anymore information for me, or from me that you need, i would be extremely happy.
Thanks for your time.

A:Blank Screen Freeze Up before Splash screen. Safe mode works.

Before I say the hard drive is dying, you need to try the XP repair as you have done most else you can already:

Read other 2 answers


I'm having a problem with BF2 where the game will crash with a
"BF2.exe has encountered a problem and needs to close."
error, right after the logo screen. The game doesn't enter full screen mode.

The first time I saw this error was when I was playing around with BattleRecorder (BF2's own recording engine), and I tried to launch a movie in BattleLauncher. This throws the error described above and I can't run BF2 again without getting the error until the computer is RESTARTED (no logoff and back on). I searched for a way to make Battlerecorder work and I gave up. But, the problem now seems to occur when Battlefield 2 is run for a second time. For example, if I turn on the computer, run BF2, play, close BF2, and try to play again without a restart, it crashes. I tried multiple things to fix this problem, and I eventually ended up downgrading my nvidia drivers to 84.21 (i was running 84.25 beta).

I THOUGHT this fixed the problem, but I must have only tried to open the game once when I went and downgraded the drivers, because it still happens. The only things I have installed recently are xfire, and I remember that that program threw me the error whenever I clicked somewhere inside the program to launch BF2 (xfire has a feature to launch bf2 for you so you can play with a friend). I suppose I should uninstall xfire... I'll try that now.

This computer is NEW, its got several games on it but its only a month old and it has no viruses or s... Read more

A:Solved: Battlefield 2 crashes after splash screen (doesn't enter full screen mode)

Read other 16 answers

I am not sure what's wrong, but I have uninstall nvidia drivers that gave me problems ie. 257.21, 196.21....etc. I am currently using 195.62. I am certain that it was a VGA driver problem, because it never happened again, till I decided to remove windows internet explorer and it did the black screen thing again. It restarts and instead of showing windows splash screen it shows a black screen. When I am at the black screen I can't do anything, I will have manually restart and when it boots up the second time it will load windows. It's ____ me off. I hope someone can help me here, and I appreciate it. Atm I am gonna reinstall IE 8 and let's hope for the best.

PS. I just bought this new HDD WDVELOCIRAPTOR 300GB. So it's brand new. Don't know what's going on.

A:Restart leads to black screen before windows 7 splash screen

Hmmm! Been having the same problem myself with 7 ultimate 64 bit. It only happens on a "restart". Cold boot works OK.
I just hit my reset button, get message to do startup repair or start windows normally.
Select the "normal" and all seems to work OK???????
I'd be interested if you can find a resolution to this issue. I gave up on it!!!

Read other 9 answers

Last night I downloaded a file from a Torrent site - Blackberry stuff (I'm pretty sure most or all was freeware stuff). I just noticed that that file has been removed. Kinda unfortunately because I did leave a comment on what happened to me and I asked if anyone else had the same issue. I'm guessing maybe they did because it is gone now.

I ran my AVG scan on it before opening it. It didn't find anything so I ran the executable. It locked up at one point after I started getting virus warnings from some new program (I did not write down what any of it was :-( ).

I had to do a hard shutdown. When it came up to my choices window, i.e. choose Safe Mode, Last Know, etc. I was unable to make any selections with my keyboard so it continued to boot Windows normally. The XP splash screen comes on and then the screen turns black with nothing further happening.

I can do a hard reboot but I can't get into Safe Mode because the keyboard isn't working and normal windows isn't working either.

Got any suggestions? Do I have some serious funk? Did some piece of hardware decide to stop functioning properly (power supply)?

I have been Googling this issue without any success. Sometimes it feels like you are the only one to ever have a particular issue.

This happened very late last night and now I am at work so I'm not able to touch it for the next 5 hours or so. The only two things that I can do right now is go into the BIOS settings or watch it go into Windows and then get the... Read more

Read other answers

After doing a Windows update, my computer gave a Windows looking message that my hard drive was going bad and to back up my data. I was able to save my user files. Then the pc crashed with a BSOD. I disabled restart after crash. Found the error was 0x0000006B (having to do with a corrupt bootcat.cache file.) Could not boot up windows except for semi windows with my windows 7 disk and Chose Repair, in Recovery console, however it told me nothing could be repaired. Through an option to "find a file" under the Recovery option. I managed to copy a GOOD copy of the bootcat.cache file and I appropriately placed it in E:\Windows\system32\codeintegrity (it was ONLY seeing C: as a system partition) my drive letters were all reassigned.

Sorry this is confusing and a lot of info. Bottom line is, my hard drive is not bad, I see windows on it and all my files and the BIOS recognizes the drive. It is firmly connected and NOT hot to the touch.

From a command prompt I did a bootrec.exe /fixmbr and also /fixboot as the pc was not properly booting up. it still would not boot properly

I am totally unable to go to safe mode (hitting F8) No matter what I do, I get a Windows Splash screen and then my screen goes to a Black Screen with a White arrow cursor, the hard drive appears to be trying to work the light flickers) but it just hangs at the black screen

Again, it refuses to allow me to boot to safe mode. It tries to load the Windows S... Read more

A:Windows 7 splash screen, then black screen NO Safe Mode

sorry for bumping. it seems people get a lot of responses to their questions and i was hoping to get the same kind of response.

Bottom line is, my computer tries to load Windows (7) with the splash screen, then goes to a black screen with an arrow and stays there.

I am unable to boot to safe mode.

I am unable to do a recovery from booting from the Windows 7 Install CD

Read other 3 answers

Okay so lately I've noticed that my PC isn't displaying the BIOS splash screen anymore and skips straight to the Windows login screen. It didn't really bother me until today when I wanted to boot into Ubuntu and I couldn't select which OS I wanted to use.

I'm pretty sure the problem isn't the BIOS itself since I unplugged all the peripherals except the speakers, removed all the RAM and the BIOS did beep repeatedly. And given enough time, I can boot into windows (and only windows ).

Apparently people have had this problem before and all the solutions I've read such as "Press 'del' to go into your BIOS!" really doesn't help since I can't see anything in my BIOS menu.

The only solution that made sense to me was that my CMOS battery could be dying. I haven't changed my rig since I built it in 2009. The only significant event that happened recently might be that Windows updated itself.

-PC doesn't display BIOS splash screen
-Can't see messages displayed by system
-When windows does bootup, everything runs just fine
-Haven't changed rig for ~3 years

A:PC skips BIOS splash screen and goes straight to login screen

This is normally a BIOS setting called "Fast boot" or something such. It might have toggled off due to low battery causing a reset. This may also explain why a BIOS Boot Menu no longer appears.

It won't hurt to change your CMOS battery and might help. You can reset your BIOS at the same time which is also indicated: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS

Do you have Ubuntu (wisely) on another HD so you need the BIOS Boot menu to show up when you press it's hot key? If so make sure all HD's are detected in BIOS setup and BIOS Boot order is set to preferred HD first. If BIOS Boot menu still doesn't show up using hotkey, change boot order to other OS HD to see if it will in fact boot.

Read other 9 answers

On the splash screen (vista logo on startup), i get a blue screen but i can't read it and it restarts.
Startup repair can't fix it. It says NoRootCause on lines 6-9.
Did a dell diagnostic test, everythings ok.

My specs:
Dell XPS 420
Soundcard: SoundBlaster XtremeGamer
Gfx: NVIDIA GeForce 8800 GT
CPU: Intel Core2 Duo
OS: Vista Home Premium 32bit

A:quick blue screen on splash screen vista


Read other 1 answers

I already did this.Black Screen Hang (after splash screen appears) (usually video driver)- Last Known Good Configuration- Safe Mode- install/reinstall latest version of video drivers. I downloaded the latest video driver and installed it. But the black screen hang still keeps on happening. Please Help

A:Black Screen Hang (after splash screen appears)

What happens when you try to get into Safe Mode?The next most common issue for black screen hangs is a problem with the hard drive.You can try these commands from the Recovery Console ( http://www.bleepingcomputer.com/tutorials/how-to-install-the-windows-xp-recovery-console/ )They will attempt to correct issues with the File System on your hard drive.FIXMBRFIXBOOTCHKDSK /RIf that does not fix it, then I'd suggest a bootable diagnostic available from the manufacturer of your hard drive. There's a list of the most common one's in this thread: http://www.bleepingcomputer.com/forums/t/28744/hard-drive-installation-and-diagnostic-tools/ The diagnostic will tell you if your hard drive is starting to fail (or not).

Read other 4 answers

1) When booting the computer, after the motherboard splash screen the screen turns black and nothing happens. Everything is still on and the fans are running.

PC Spec's:
Motherboard: Asus M4A78-E SAM3 780 ATX
Processor : AMD Athlon II X4 620 2,6GHz 2MB, 95W, AM3
RAM: Corsair 4GB DDR2 800MHz/Cl5/XMS2-6400
Graphics (x2 Crossfired): XFX PCIe HD5750 512 MB
Power supply: Corsair VX 450W
HDD1 (Windows 7 (64) installed): HD500GB Samsung SP SATA-2 7200RPM Spinpoint F3
HDD2: 250GB storage
DVD: DVD RW Samsung 22X DL

This PC has been in use for approximately a year.

1) When I turn the power on, all fans start running like they normally do
2) Using the ASUS Express Gate splashtop that launches before the motherboard splash screen I'm able to browse all my files on both harddrives
3) Pressing DELETE at the motherboard splash screen takes me to the Bios Setup Utility, which I can navigate
4) At the Bios Setup Utility, it says that the Primary IDE Master and Primary IDE Slave are "Not Detected". Not sure if this is significant.
5) According to the Bios Setup Utility it should attempt to boot from the correct HDD. Trying to boot from the second HDD yields the same results.
6) Pressing TAB at the motherboard splash screen to view BIOS POST Message only leads to the same black screen
7) Switching the monitor made no difference
8) The monitor can't find a signal from any other ports

I'm at my wit's end. I do not und... Read more

A:Motherboard splash screen - then black screen of death =(

I went into the Bios Setup Utility and reset to factory defaults. I then changed the boot order so that I would boot from DVD before HDD. For some reason this did it. It now works. Maybe it just needed time to rest? Because this hardly sounds like the solution to my problem.

Read other 1 answers

I have an M60 laptop that recently started failing the boot process after the Windows XP splash screen, just before the login screen. It does the same thing with an external monitor attached. If I start it in Safe Mode it will boot. When I restart out of Safe Mode it boots without a problem. The next time I try to boot in regular mode the same thing happens.

I have tried removing memory and switching DIMMS around; I have tried replacing the current hard drive with the original hard drive which was working when I replaced it and it has the same symptoms. I did this as any easy way to eliminate viruses, trojans or corrupt drivers. It appears to be a hardware problem, but I am stuck. Anybody have any suggestions? Thanks

A:Dell M60 laptop gray screen after Win XP splash screen?

Try replacing the CMOS battery

Read other 2 answers

My laptop is a Dell Inspiron 2600 with XP Professional. The laptop was given to me used, no original cd's or anything, just the machine and power cord, just letting you know that right off the bat as I don't have option to put cd in as I don't have it. The laptop has a XP sticker on it that doesn't state if it was home or Professional to start with. I say all this because I can't tell you if the OS was preinstalled or after market installation. IN case this matters any. I am not knowledgeable about computers without the aid or forums like this, so please know that when offering aid I'll need specifics please.

Recently, my system malfunctioned and YourHighness helped me get it cleaned up. It was working fine for a few days. All of a sudden the Windows Splash screen disappeared and the screen went black. After multiple reboots and selecting Function/F8 eventually the computer would go to a grey screen and then would finish booting fine. This went on for a week or two. Meanwhile, as YourHighness suggested, I bought more RAM as it only had 256MB. I read it can go up to a gig, so I bought (used from eBay) a 512 and installed it. Booted fine (after the black screen issue still) and worked fine. A couple of days later I went to boot it back up and got a blue screen saying "Stop: C0000221 Bad Image CheckSum. The Image MSAN1.dll is possibly corrupt. The Header Checksum does not match the computed checksum". I can not boot to safe or an... Read more

A:windows splash to black screen now blue screen

I would think that your first priority, assuming that your data is safe, is to obtain a means of reinstalling/repairing XP. I mean, that would be my first priority if I intended to run a system with XP on it and I did not believe that the system would run perfectly until I decided to retire/sell/junk it.

So my first suggestion would have been...contact Dell and inquire about recovery/restore CDs for your system.

As for your apparent option of taking it to a shop...that won't resolve the fact that you have no install disks of any type.

I've not ever seen an XP sticker that doesn't indicate which flavor of the O/S is installed.


Read other 1 answers

Hi all,

I was called to fix my aunt's PC the other day and what i came across was something i couldnt figure out what had caused the problem.

The machine does the usual, POST etc, does all its checks and then goes to boot from the HDD(HDD is indicated in BIOS etc). At this very stage (just before the WinXP splash Screen) the Screen (LCD) just goes black and does not ever recover. There is no error messages and the HDD LED blinks a couple more times then does nothing. LCD power light stays on green. I have to either turn it off via power button or do a restart with Ctrl,Alt + Del.

I have disconnected all peripherals except Video Card, HDD and still no luck. The only reason why i left the Video Card was that there is no onboard video and i had no other Video cards to replace it. I cant even boot into safe mode.

I manage to resolve the problem by doing a WinXP repair over the top but what i really want to know is, was it a corrupt/damaged MBR that was causing this problem or was it a corrupt driver? I have read a few articles about nVidia cards giving black screens but none seem to be similiar to mine.

Also since the install over the top, the problem has not re-occurred (however it has only been 1 day since).

PC Specs are below:

P4 3.2ghz
Albatron 845PE Pro II m/board
nVidia FX 5600XT VGA card
120GB IDE Seagate HDD
Firewire Card
Unsure of Sound Card

Any help would be greatly appreciated. Thanks in advance.



A:Black Screen Prior to WinXP Splash Screen

Sounds more like a corrupt video driver to me.

My screens go black at that stage, as the drivers load.

Later drivers seem to leave them "black" a lot longer in the boot process.

Read other 2 answers

System running Windows XP

After the stsystem starts, and after the Windows XP Splash Screen and Windows is Starting,

The screen only shows a Splash Screen Reading:
"Warning! Spyware detected on your computer!
Install an antivirus or spyware remover to clean your computer."

After this there is no icons, no start menu, no task bar.

I cannot CTRL+ALT+DEL, it says task manager has been disabled by your administrator.

If I leave the system running for 10 minutes or so a bogus advertisment for spyware removal will display, all you can do is click install or close the window.

Windows key will not open start menu, windows key+R will not open run command. No right click, nothing seems to work...

Safe mode will boot up, no splash screen, just blank black desktop, safe mode in corners, nothing works.

What can I do other than format?

A:Screen Displays Spyware Splash Screen At Start-up

oh dear may one ask what WAS your antivirus program?

has this suddenly started to happen or has it been progressively worse over some time ?

you may need TO reformat if you cannot even open the dear comp to talk to it

Read other 1 answers

Going to my sisters tonight to attempt to fix her PC. Was working fine this morning but this afternoon - Upon startup everything runs fine until after the windows splash screen everything goes black and the only thing visable is a cursor, but nothing to click, cannot ctrl=alt=del, cannot right click. Cannot enter safe mode at all, last good configuration doesn't work either. Computer is still running, fan whirring, lights flashing. Fan has been cleaned and power supply checked, no change. Cannot get into anything to run explorer or virus check. She is running Windows XP SP3. I'm unsure of when sp3 was installed. I understand this may be an issue, along with video and graphics drivers, display settings, corrupt registry, flat CMOS battery or loose internal connections.

My questions are -
What can I do to actually get into the computer to check if it may be these problems?
Does anyone know of any more problems that could be causing this problem?

A:Black screen with moveable cursor after splash screen

Welcome to TSG, Kiwichick. You stated....

Fan has been cleaned and power supply checked, no change.Click to expand...

It's very possible that in cleaning the machine something may have become loose. (It happened to me before,
a sata cable wasn't completely connected.) Check all of the connections at both ends. Any cables or straps
need to be tightly seated to the HDD as well as the connection to the mobo.

Before you open the case, disconnect all peripherals and press the power supply button in for approx. 30 seconds
to drain the remaining flea power. It sounds like a loose cable to the drive.

Read other 3 answers

I own a Lenovo Thinkpad X1 Yoga (1st gen as a Yoga; 4th gen as a Carbon), Product 20FQCTO1WW. Starting two days ago, it randomly reboots. The event log shows that it has had an unexpected reboot ("The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."), but reading the events leading up to the reboot doesn't give me much of a clue as to why. The only interesting events are messages that a core of the CPU is being throttled ("The speed of processor X in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report."). I took the bottom cover off and agressively blew compressed air in every crevice. This did remove some dust buildup, but the system wasn't as dirty as I expected. In fact, it looked pretty clean. I also vaccuumed. And I removed the fan and thermal heatsink and throughly blew compressed air through it and made sure that there was no gunk clogging the heatsink air fins. After reassembling, it seems to be slightly more stable, but it has still rebooted a few times. There are lots of threads where people complain about fan noise and ask how they can reduce the speed of their fan. I'd like to run mine at max 100% of the time (noise be darned) for a few days just to see if that keeps the system from randomly rebooting. However, I don't know of a sofware setting where I can control... Read more

Read other answers


At this point I would only like to know everyone's opinion on whether I may be infected with a virus of somekind.....

Here is my problem:

After running Chkdsk yesterday my computer loaded the windows splash screen and then went blank. I am not sure if these two events are related. I can here the startup sound. My mouse does not show up and alt-tab or ctrl-alt-del does not work as other google searches have suggested.

Safe mode works fine.

Running with the video card driver disabled works fine.

Running either my main video card or my onboard video card with the driver installed causes a blank screen. I have dual monitors.

I have ran malware bytes and it finds nothing.

Here are some other strange symptoms:

Firefox beta 4 recently stopped loading with error 0xc000007b

IE (32bit) recently started downloading html sites instead of loading them, though this doesn't seem to happen in safe-mode. The 64-bit version worked fine.

In safe mode when help pops up I get the error "unable to download / from windows"

Windows update also doesn't seem to even open in safe mode.

As stated before, at this point I would like to know everyone's opinion on whether I may be infected with a virus of some kind, or if it may be a different problem such as a corruption in windows. Thanks

A:Blank screen after windows 7 splash screen

Hello and welcome to TSF.

Windows 7 has a very robust System Restore. Have you tried invoking System Restore? You can access System Restore from the Advanced Options menu by pressing F8 during startup, selecting Repair Your Computer from that menu, select the keyboard layout, then choose System Restore from the System Recovery Options screen which appears. Choose a restore point before the issue arose.

System Restore - Windows 7 Forums

If you're able to perform a System Restore, post new logs from DDS as this one shall be closed to place you in the queue.

Read other 1 answers

hi, i built my own pc in the summer a few months ago. it was working fine until this morning when i switched it on. i only have one user so it automatically goes onto the user without having to click the name. however today i had to click it because it said i needed to activate xp over the phone or the internet, even though it was already activated. anyway i have activated it now but when i switch the pc on, after the xp splash screen, it just shows a blank screen.

i have gone into safe mode and it give me an option of the Administrator and my user. i have tried system restore in both but the same thing happens. i have seen on other sites that it may be the video card drivers and i might have to reinstall them. however on safe mode, i put the cd in but i can't install it.

does anyone know how i can fix this?

A:Black screen after windows xp splash screen

Hi, I have seen this quite a few times, and yes pain in the butt i know :) Alot of software will not install in safe mode, although seeing as you can get into safe mode, will it allow you to uninstall the video driver from there? If you can, then reboot into regular mode, the system should come up (heres hoping).. then reinstall the vid driver. I have found this to work most times. Worst case scenario.. if that dosn't help. . .go back into safe mode again, uninstall all motherboard drivers, reboot back into normal mode, and again, reinstall drivers. The problem you are having is normally a software issue, generally one of the two suggestions here I find to work. If you have activated and the system is asking for reactivation, that could be due to malware or viruses, or significant hardware changes to your system

Read other 3 answers


When rebooting my computer, after the windows splash screen the screen just goes blank. A few days ago I put back an old Nvidia Ti4200 card into the machine (which has previously worked fine on it). It booted up with no problems. However, now it just won't boot (it's probably the second time it's had to boot with this card). The only think I can think of is that I tried installing the latest nvidia drivers which crashed (however it had not yet started copying the files).

Any ideas?

EDIT: Nevermind managed to fix it, the VGA drivers were corrupt

A:Screen goes blank after windows splash screen

cookiemoose said:


When rebooting my computer, after the windows splash screen the screen just goes blank. A few days ago I put back an old Nvidia Ti4200 card into the machine (which has previously worked fine on it). It booted up with no problems. However, now it just won't boot (it's probably the second time it's had to boot with this card). The only think I can think of is that I tried installing the latest nvidia drivers which crashed (however it had not yet started copying the files).

Any ideas?Click to expand...

I'd say that faulty install was probably to blame. If you haven't already, try going into Safe Mode and doing a system restore (if you're using XP). Otherwise, I'm not sure at the moment.

Read other 6 answers

started a couple days ago. everytime i put my computer to sleep i come to a Environmental background page (beaches and forests and such, changes each time) then i have to click to make that go away, then i have to click Sign-in (i don't have a password and i disabled password in netplwiz).

What gives? I never had to do this before. I prefer just clicking a button on my keyboard and my desktop popping up i don't like having to click through 2 separate pages. How do i fix this?

Read other answers