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Dhcp issues and network connectivity issues since windows 7 x64 sp1

Q: Dhcp issues and network connectivity issues since windows 7 x64 sp1

I reformatted my computer because after installing service pack 1 and other updates from Feb 14th my computer has been having issues getting a dhcp from my router. I have a windows 7 home premium 32 bit laptop that works just fine. I also have a ubuntu machine that pulls an address from this router and an xbox 360. From what I've read other places online it appears this is a bug with dhcp that appears some time around windows 7 service pack 1 x64. Is this update the one causing issues with the dhcp problems I'm having? Should I uninstall service pack 1 or reformat and not let windows install this? I'm a little confused as to what this problem is. Any help would be greatly appreciated! Thanks!

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A: Dhcp issues and network connectivity issues since windows 7 x64 sp1

I've never heard of a service pack creating a DHCP problem.

You might want to try resetting your router either by pushing in the reset button "hold in for ten seconds" or you can reset the router from the router's service page or unplug the router for ten minutes then plug it back in again.

Just because other machines can pick up the DHCP address doesn't mean it's working correctly for all machines. Routers can limp along sometimes but the functionality becomes erratic until you reset them.

Or you can try using the ipconfig commands, such as the ones outlined in the link below.
ipconfig - Windows Command Line Utility

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Hi All,
This is my first post here. We have a major problem with my wife's Acer Timeline laptop. I believe the problem may have occurred after an iTunes update. I tried restoring back to earlier dates, tried uninstalling network adapters and rebooting, all with no success. Device manager originally showed issues with ISATAP #3, Teredo Tunneling, ISATAP #2, 6to4 and Miniport IKEv2 adapters. I was able to delete (uninstall) them all except the IKEv2 and when I reboot, IKEv2 still shows up as an issue with a yellow exclamation mark.
The machine has lost all connectivity, ethernet and wireless. It also is not able to print via the USB printer. I've been searching all over and cannot find a solution. I'm running AVG free and have disabled that also, also disabled the firewall. I have confirmed that the agilevpn.sys has not been infected by a virus, but I'm thinking it could be corrupted.
In the hidden devices, there are issues with HTTP, Qos Pack Scheduler, Remote Access IPv6 ARP Driver, WFP Lightweight Filter and Windows Firewall Authorization Driver.
At last resort I will reinstall the OS, but this laptop didn't come with a recovery disk and I'm not sure if I created one, can't find one anyway.
I'm not sure where to turn next.
Any help would be appreciated.

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My laptop had windows 10.1 when purchased new. Since the 1511 update, I have had continuous network connection issues. I have tried several suggested fixes, but my internet connection still drops--sometimes it repeatedly goes on and off, and other times it stays off. And I get the troubleshooting message "network protocals are missing". I really would like to fix this once and for all!

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Around 2 days ago the connection to internet on my computer suddenly failed. First I thought it was a router/modem issue, but I soon discovered this wasn't the case. I checked the ethernet cable, it's light was green and so was the router's light. I plugged the cable into my xbox, it worked completely fine.

So I started searching for clues on my computer, and after a while found out that all my network adapters have a yellow exclamation mark, and error code 31. This includes my main adapter:

Intel Pro 100/VE Network Connection

And all of my:

WAN Miniports

Searching the internet, I found some answers but they didn't work:

-I tried rebooting my router, entire network and computer
-I tried ipconfig /renew, it said that there wasn't anything available on my computer to perform that command
-I tried updating the drivers for my network adapters, but they said all my drivers are up-to-date
-I tried uninstalling/reinstalling the driver software, but it wouldn't do this
-I tired disabling Ipv6, but it wouldn't do this.
-I cleaned my entire computer with a registry cleaner and a Hard drive cleaner, scanned for spyware, malware, viruses and trojans. Nothing detected.

Can anyone help me? I would really appreciate it.

A:Network Connectivity Issues / Network Adapter Issues

Hi and welcome to TSF please go to your computer makers support website for your model and update the driver from there, do not use the update driver feature in the device manager, or windows update as they do not always give you the most recent driver,if need be post the make and model of your computer here and someone will try to track down the driver

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I have Windows 7 Pro installed. I also have an A-DSL connection which goes through a router, and it requires a username and a password. Everything was working fine until today. My LAN connection is in the Home Group, and the other connection that I used to dial with was also in the same group, but today, for some reason, it wont show in the home group. I can get online with this connection, but it has slowed down considerably. When I ran a diagnostic, it said that I need to reset my modem. I did that, and i also reset the router, but this has not changed anything. I ran the diagnostic again, but it could not find the problem this time.

There is also a 'caution symbol' on the network icon in the tray and all it says is 'Network - No internet access'. Below that is the other connection through which i dial with the username and password. My connection is named M 1, and earlier, when I hover the pointer over the network tray icon, it used to show 'Network - No internet access' and 'M 1 - Internet access'. Not anymore.

The network diagram that shows how the computer connects to the internet has also changed, and now shows that I am connected to 'Network', but there is no connection to the internet from there. This is different from before.

Any ideas whats wrong? Other computers using the same router have no problems.

A:Solved: Windows 7 Network connectivity and home group issues

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Hello everyone,
I am working with a moderately sized network of about 75 devices. We have a device for our VOIP that supplies DHCP for the phones. Unfortunately this device is also handing out IPs to our other devices and causing them to be unable to see our other network services ( Internet filter and hosted applications ). I need to put a system in place to force our network to prioritize our other DHCP over our VOIP server. Setting a static ip address works but this is not an ideal solution.
VOIP - 10.172.0.X ( Forces all devices to have an address in this range when assigned to DHCP )
Network - 10.170.0.X

A:DHCP Issues on Moderate Sized Network

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I installed my linksys wrt54G v1 router that has DD-WRT v32 SP2 on it and my network worked great. I then plugged in my linksys switch with about 20 devices (internet phones, networked printers, windows pc, linux asterisk phone system) already connected and on. Almost immediately my internet went down, I could not access my router hardly ever, and lan connectivity failed or was flaky at best.
The dhcp lease table did not show the new devices assigned except for several static assignments.

I unplugged the switch, power cycled the router and all was fine.
I then plugged in the switch without devices and worked fine.
I turned off all networked devices connected to the switch, turned them on one at a time. Then everything worked. The lease table showed all the devices with default lease time of 24 hours.
About 48 hours later I walked into the office with internet down, no lan connectivity, and could not log onto the router either.
I performed the same fix above, and now we are working again just fine.

I had the same problem with a stock linksys 8 port router and using either the linksys switch or a netgear switch.

I think I am having lease renewal dhcp issues, but I have never experienced this problem before. I would appreciate your advice to avoid the next network crash - it ruins my morning.

DD-WRT v23 SP2
linnksys WRT54G v1
linksys 24 port switch

A:DHCP lease renewal issues crashes my network

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Hello All, My company has been buying the M910Z systems since last year and I have noticed that the NIC card on these things will just randomly not pick up an IP address via DHCP when the PC is first powered on or when a network cable is unplugged. This doesnt happen everytime, but there are instances when the PCs go to sleep and the user is unable to connect back to the network due to the PC dropping the network connection. To resolve the issue, i have to either shut the PC down and then boot it back up or go into the control panel, diable/enable the NIC card in hopes for it to grab an IP. Is there a fix to this issue because im assuming its either a BIOS or NIC driver issue because I have isolated the issue down to these PCs and i wanted to see if the community could help me out here.

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I am trying to connect a PC to the network; the PC is running Windows XP Processional SP2.
It appears as the network signal is being received, the light is on at the back of the machine and the icon displayed in the notification area appears to be searching. But I can’t access the network or internet.
The PC doesn’t have an IP address, and can’t detect one automatically, when I try “ipconfig /renew” I get an interface error.
I have used XP TCP/IP Repair (http://www.softpedia.com/get/Tweak/Network-Tweak/XP-TCP-IP-Repair.shtml) to no avail

Another slight twist to the problem, I am working for an organization in China (www.chinaorphans.org) , so I am using the Chinese version of XP, which I can’t read!
Any help would be greatly appreciated.

A:Network connectivity issues

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On Monday evening I was skyping my girlfriend whilst playing xcom 2 when suddenly my Internet dropped. At first I assumed it was a housemates messing with the router however I then realised my phone was still connected to the WiFi and the Internet was fine on that.

Running windows network diagnostics claims that "one or more network protocols are missing" digging a little deeper it appeared to be pointing ne to winsock. So I then tried running "netsh winsock reset" which ran fine but didn't fix anything. I also ran "sfc /scannow" which yielded nothing. I've also tried using a system restore point and uninstalling avast antivirus with no effect. Finally I've also tried reinstalling "Internet protocol (TCP/IP) - Tunnel" but that fails with the error "This program is blocked by group policy"

I'm currently running Windows 10 (upgraded from 8.1) on a custom build rig. I'm happy to provide part names/specs ect if required.

Thanks in advance for any aid you can offer.

A:Network connectivity issues

Lets take a peek at your network environment:


Power Cycle everything . . Turn off the Modem, router and all pc's . . turn on the Modem and wait a few minutes for the lights to stabilize . . then turn on the router, then one pc at a time. See if you connect to the internet.


Remove all the stored wireless network profiles and search for the network again.

How to Remove Stored Wireless Network Profiles for XP, Vista, and Windows 7 ( This is for Windows 7 but the steps are virtually the same for 8 and 10

Then: check your browser's settings, remove any proxy settings if found, here's how


with the pc connected to the router, Click on Start . . Run . . type CMD

At the > prompt type or copy and paste the following command:

ipconfig/all > 0 & notepad 0

and press enter.

Come back here and Paste the results in a message.

If you are on a machine with no network connection, use a floppy, USB drive, or a CD-R disk to transfer a text file with the information to allow pasting it here.

then please Download and run this Xirrus WiFi Inspector, click the Networks link on the upper left and paste a screen shot of that screen here. Note that this application requires NET Framework to run. If you get an error about a missing function, download and install NET Framework.

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT ap... Read more

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My mother has a brand new Toshiba Satellite C55_B. It connected fine for a while to her home wireless network, but now it keeps having connection issues where pages won't load and things I try to download give error messages of not being able to download and check the internet connection. I've rebooted several times, ran the diagnostic thingy on the network adapter, the internet connection, and things like that, but it either comes back with not being able to diagnose, or it says it reset the adapter, or fixed something, but nothing really helps.

Any suggestions to try would be welcome. I'm only here at her house for tonight and I have to leave tomorrow, so if I can get this fixed tonight, that would be wonderful.......

Thanks for any help.

A:Network connectivity issues

What firewall or security suite is, or ever was, on the system?

Make sure it has the latest wireless driver from Toshiba's web site.

TCP/IP stack repair options for use with Vista through 10.

Start - All Programs - Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt. [For Windows 8 thru 10: <Windows Logo> + x - Command Prompt(Admin)]

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

Reboot the machine after all three commands; no need to boot after the 1st and 2nd.

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I am having some intermittent connectivity issues with my network and I have no idea where to start trouble shooting. It seems that from time to time (several times a day) people will lose there connection to the network momentarily. It only happens for a few seconds and there up and running. generally it doesn't cause any productivity loss, it's more of an annoyance.
But I'm afraid if I let it go on I will eventually have bigger problems. I used Ethereal to capture some packets, but I'm not sure how to read the output or what to look for. I have attached the Ethereal capture, if someone could give me a hand I would really appreciate it.

Thanks in advance,

A:Network connectivity issues

Please describe your network--e.g., (wireless?) router?, switch? hub: ethernet?, wireless?, etc.

Do all computers disconnect at the same time?

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I recently got a new HP Dv7 laptop, my old laptop was an older version dv7 and I had no issues and I did not change anything on my network. Here's my problem. I have to manually connect to the network 95% of the time, and it takes forever to connect, usually about 2mins, and sometimes I get the "it's taking longer than usual to connect" msg. It has always done this. I have tried updating driver, it says it's updated. I've unchecked the connect automatically, and even connect when not broadcasting, restarted and rechecked those boxes. But one thing I notice is every network available is checked to connect automatically and it won't uncheck those boxes, is that normal? I've never looked to notice that on other computers. And it's not just with my network, it's on all networks. Both the new and old laptop have been Win 7 64 bit, so I don't know why I'm having an issue with the new one. Could it be a bad network card? Thanks.

A:Network connectivity issues

I have tried updating driver, it says it's updated.Click to expand...

Don't believe "it." Look for yourself. If an integrated adapter get the latest driver from HP's web site. If an external card get the driver from the card manufacturer's web site.

If you already have the latest driver reinstall it anyhow (in case the installed instance is corrupted).

In Network and Sharing Center - Manage wireless networks - remove any and all profiles.

Now try again and see if it is behaving.

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Hey guys,nice to meet you.

I have some issues with my wireless network..this is no ordinary post, i'm not a complete roockie or anything. I had set up my internet connection perfectly, and it was working just fine for the past 1.5 years, until something really weird hapened.

One night, my laptop suddendly shutted down, and it restarted. After this, i just can't connect to my network. I also own another netbook wich runs on ubuntu and can connect just fine.

At first, i thought maybe some drivers broke down or something, and that's what they told me when i contacted my ISP, so i re-installed my intel proset wireless software and fully updated it, and now it runs perfectly, but i still cannot connect.
I also tried connecting my laptop to the router via the ethernet cable, and it does connect but it sees the network as "public" and cannot recognize it.

The most weird thing would be, that even though i partially connect to the router (with limited connectivity as it says)via the wireless, the icon on the bottom right of the screen does not change. It still has the "X" mark, as if i'm not connected anywhere. When i right click on it, it says "Connect to network" (if i was already connected it would say "disconnect)

I CLICK IT, and then ,by surprise i see that i'm already connected to my router with limited connectivity..how is this even possible :s.

Anyway, i also tried autoresovle, and all i get is that something is wrong with my ipv4 ipv6 ... Read more

A:Network connectivity issues


First, what SP/ update status has your system got? I think this was an issue for a while but Windows updates downloaded & solved the issue.

For further assistance please post back the make, model & update status for your system.

Also follow these steps and post back your results for the network connection issue: -

Network Posting Tips

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My wireless connection kept dropping out today so I decided to try using a different wireless router to see if it would help. I tried using a Linksys router with dd-wrt on it and could get it to work so I decided to put the old on back on. Now it won't work at all.

The main desktop is connected via Ethernet cable through the wireless router and worked this morning. Now after I messed with it, it does not work at all. I have to go directly from the modem to the computer to get it to work

Our internet is a high speed tech that broadcasts from a tower to a receiver on our house and then through a coaxial cable to our modem. (not sure what they call it)

Attached are pictures of the network diagnostic message and ipcongif/all results for the desktop and laptop.

I tried to mess with the DNS settings to get them to an "open source" I believe.
It was advice from another thread on this forum but I couldn't get any of it to work.

I've been working on this for hours today and I am at my wits end!! any help would be immensely appreciated.\

Thank you.

A:Network Connectivity Issues!!! AAARRGHHH

Many times you have to power cycle (unplug for 30 seconds) the modem when switching the device connected to it.

You have an apparently good connection to the router so look at its WAN (Internet) status to see if it got a good IP configuration from the ISP.

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Hi folks,

I'm new to the forum and would greatly appreciate some assistance. In a nutshell, I have a home network (at our small business) where one machine has most of the shared files and folders and connects to the one shared printer in the network (via USB). Everything was working fine until none of the other machines (3 machines total, all running XP) can connect to the network even though there's normal internet connectivity.

What's odd is that all the other machines CAN see each other and share files if I access them through RUN-\\computername but none of the other machines can access the network through My Network Places-Workgroups. When clicking on the network icon on the list, they all get "Network not accessible. You may not have permission to use this network resource...."

What's odd is that the main machine IS able to connect to the network and see all the other machines.

I tried re-installing the network on one of the other machines, but it didn't make a difference. I can't figure it out. Obviously now only the one computer can print, etc.

Any suggestions??? Thank you so much for being here!

A:Home network connectivity issues

Have you created a Home Networking Setup disk and used it on each PC?

For details see: Home Networking Wizard Setup disk

Good luck and let us know how you make out.

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I have a Dell D620 Lattitude that has been worknig fine up to about a two weeks ago. I have lost all Network connecitivity including Wireless and Ethernet LAN> It appears all of my hardware is working fine. I suspect Mc Affee software is the issue, has anyone out there had the same issue? I think this was a result of automatic updates I allowed from Mc Affee. Any suggestions I would appreciate very much.

A:Laptop Network Connectivity Issues

Okay this might be stupid but there is like 3 different ways a wireless card can be turned off. Maybe more. First there is the physical button outside the case. Then, there might be a "Fn" (Function key on the keyboard) + "<wireless icon> " button on the keyboard. You might have multiple wireless connection managers installed, and any one of them could have the ability to switch off your wireless connection. And sometimes it's called "radio", btw... The adapter could be disabled in "network connections" or in "hardware manager" also.

And those are the easy to fix possibilities. There's TCP/IP Stack corruption (which I have no idea what that is, but read about it all the time), your firewall could be turned on and not allowing connections.

Guess the first thing to do is check hardware manager, click "show hidden devices" and report any flagged items here. Uninstall all flagged items and see if the O/S finds them on reboot.

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I have one PC hardwired on the network at home that frequently loses connection and has to be manhandled before I can eventually get it to reconnect. If I run the troubleshooting wizard, when it goes to reset the network adapter, afterward it will claim no Ethernet cable is connected until I remove and replace the cable despite being properly connected prior to that. This is a frequent enough issue that there's no promising YouTube will work long enough to watch a video of any significant length. I could really use advice on this one.

SysInfo and IPConfig follow.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: AMD Phenom(tm) II X6 1055T Processor, AMD64 Family 16 Model 10 Stepping 0
Processor Count: 6
RAM: 16383 Mb
Graphics Card: AMD Radeon (TM) R9 380 Series, -2048 Mb
Hard Drives: C: 465 GB (73 GB Free); F: 931 GB (62 GB Free);
Motherboard: MSI, 890GXM-G65 (MS-7642)
Antivirus: Avast Antivirus, Disabled

C:\WINDOWS\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Thomas_PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows ... Read more

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I'm running Vista Home Premium SP2 (all the latest updates and drivers) x64 on a 2.2ghz amd dual core with 4 gb RAM. Recently I had a power surge hit my home and kill my built-in ethernet adapter (I have everything plugged into surge protectors ... EXCEPT the cable that runs to my cable modem, which was also fried). To my knowledge the nic in my laptop is solder to the motherboard, so replacing it would very costly. I decided to purchase an ASIX AX88772 Fast USB 2.0 to Ethernet Adapter. It works perfectly for 24-48 hours (my laptop is running 24/7). However, this is where the problem starts...

Seemingly randomly I will see that my network icon is now showing limited connectivity (even though my usb adapter is still flashing send/rec and my cable modem still has the PC light on ... however the cable modem is no longer flashing the send/rec leds). When I try to repair the connection it always fails. If I try to disable then enable the connection explorer.exe (process that manages network and sharing center) crashes (not responding and has to be killed and then rerun) even if I try this on a different connection (ie my old built in nic, or my wifi). Also, once this happens I am no longer able to connect to ANY networks (via wifi), windows will not locate ANY available wifi networks to connect to (even though there are over 8 in my area). Another baffling symptom is that if I try to shut down/restart/Log off it sits at the restart/shut down/log off screen and never actually com... Read more

A:Network Issues (Limited Connectivity)

Could you please Follow this Thread and Post Back

See Network Posting Tips For More Information

Many Thanks,

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I use a D-Link 2750u ADSL Router and its a new one. I already used Utstarcom Modem for network connection. The problem is after being Configured from the page:, the D-link router works fine with Wifi and my phone gets connected to internet and its well and good. But when it comes to the Desktop, I don't know whats the problem is and always a caution symbol over the network icon at the taskbar appears and still doesn't connect. Its shows UNIDENTIFIED NETWORK. I tried to DISABLE and ENABLE the network adapters, but in vain. It throws an error during Troubleshooting: "Default Gateway Not Available" . Tried all sorts of things but still I couldn't connect;
Wifi-Connected, Desktop Not Connecting! Help with this issues please.

My Specs are:
OS Name Microsoft Windows 8.1 Pro
Version 6.3.9600 Build 9600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name HOME
System Manufacturer HCL Infosystems Limited
System Model HCL Infosystems Limited BIOS For GA-G31M-S2L
System Type x64-based PC
System SKU
Processor Intel(R) Core(TM)2 Duo CPU E7200 @ 2.53GHz, 2534 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Award Software International, Inc. F6A HI, 8/22/2008
SMBIOS Version 2.4
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer Gigabyte Technology Co., Ltd.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Bindi... Read more

A:Default Gateway Not Available- Network Connectivity Issues

You cannot use a DSL Gateway behind another one. If you want to use your own router. You need to get one, instead of the setup that you have.

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I'm a relative newbie to this so go slow, but here's the problem:
I have a D-Link 524 and I connect to the internet via a speedstream 5100 DSL modem(SBC/Yahoo) and my computers(one desktop and a few laptops) all have Windows XP SP2. These have worked fine for a while, until my friend started to bring his laptop(same as above) over here. And now whenever he's connected to the internet, my desktop's connection to the internet is gone... I still am connected to the router(I can log into it in the browser and all) but there is no internet connection. A power cycle generally fixes for a short time, but I'm hoping to get a permanant fix. If you can help please do so, I'll answer any other questions about my setup that you want... thanks
-Drew M.

A:Frequent wireless network connectivity issues

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Hello, I hope everyone is having a great morning so far.

I am posting because I am having some internet connectivity issues in a medium sized network that I am responsible for (about 40 computers total). I would consider my own networking skills as intermediate, so your help would be greatly appreciated!

First off, here is the setup:
This is a non-profit after-school program with 40 total internet connected devices. The internet service is AT&T DSL with 6Mb download (and I think 1Mb upload).
For the modem/router we have a 2Wire2701HG-B (with wireless disabled),

The 2wire then runs to the sonicwall NSA 240,

The sonicwall then runs to (2) Linksys SRW224G4 network switches.

Then the network switches of course run to all the computers in the building and to one wireless N router. We have the wireless disabled on the 2wire because it is before the sonicwall and devices connected to it would not have the protection that we require.

The problem is when all the students get on the computer, not all of the computers have internet access. Internet explorer gives the cannot display webpage. When I click on "Diagnose Problem" sometimes it can't find an error and sometimes it gives the DNS error.

This problem is not limited to any specific computer, it is all the computers at one time or another. Some are able to browse and some are not (pretty much "first come, first serve" for the internet connection).

If any one has any ideas on how I could impro... Read more

A:Connectivity issues in medium sized network

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Hi All,

Though I frequent these forums, this is my first post. I appreciate the helpful community here.

So I am a t1 Tech for a small company that primarily does multimedia/design etc. They just started branching into IT managing/support services and hired me to see if it's an avenue they want to stick with. I'm still in school for Network Admin and am by no means an almighty tech guru (but hope to be one day).

One of our clients is a small medical office, with quite an interesting network topology. Mainly because they have bounced around from one IT support firm to another and hiring high-school kids to come in and try and fix things.

Following is their current network map which I did NOT design:

Additional Information:

I am not at work right now, so the map is fairly vague as I do not have access to the client master record with ipconfig and hardware info, I am hoping however, to be able to paint a generalized picture and maybe get some advice on my current problem. I will be able to post much more specific information tomorrow.

The problem:

So, Term 03 is a brand new HP laptop. It has Windows 7 ultimate x86 and the new WiMax 6200 series wireless N integrated adapter. After setting up the computer and installing all peripherals the client requested I began the initial network configuration for this machine. It was able to join the office Homegroup, the workgroup and can see all other systems on the network, however, when trying to access/file share with any of th... Read more

A:Network Config, Topology and Connectivity Issues.

Is the Time/Date and the Time Zone set correctly on the New HP (Term03) machine? I would check that first. -WS

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Hello, I've been having a few issues with my HP Pavilion dv6000 that I received from a friend.The first issue is that certain programs that would normally run on this computer when I first did the system restore won't run anymore. I try to re-install it but even the setup program doesn't even load. The one time that one does load is for Google Drive and it sends me to an error message. I do have images of the error message including computer information should it be needed. The second issue is that we just received the new Xfinity router/modem unit which I believe is an Atheros model with WEP2 AES coding and even though this laptop connects to my neighbors Netgear without issue, it will not sync to the Atheros at all. What I do end up with is thirty minutes of network identification only for the IPv4 to only read local while the IPv6 reads limited. I have tried turning the internet router off and nothing happens however I have the ipconfig/all information on a separate screen cap. I hope that this is enough information and though I have all the information in two screen captures, I don't feel 100% comfortable sharing this information over the forums just like that.

A:Network Connectivity on Vista and program running issues

So I've not had time to truly fidget with this machine with my niece sick but I figured one thing I forgot to do is see if the properties were blocked to which I was right, they were. Still I have had no luck with the internet connectivity. I left the wireless unit unplugged for ten minutes and still nothing.

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I really appreciate the awesome people here at bleepingcomputer. I am at wits end with the constant BSOD'S. All my issues seem to stem from a few days in December after my computer automatically installed a few MS updates, an Adobe update and an AMD driver update all basically on the same day. I noticed unusual behavior in early January. A strange Apple update on my Dell on my birthday, then BSOD's after updated drivers. Blue screen crashes with updating Windows Defender virus definitions and MS updates were failing a lot. That was just the beginning...Over and over, I tried to update the driver, or just let my default driver run, nothing worked. I disabled automatic update and install as that was not working and disabled Defender and Malwarebytes as both caused crashs in the past few months and I am beginning to hate them, after seeing 20 or so since Christmas. I googled the situation for a few months and found a few topics related to 4 or 5 of my issues concerning " a patch for a patch to a patch" KB3004394
http://www.forbes.com/sites/jasonevangelho/2014/12/13/new-windows-7-patch-is-effectively-malware-disables-graphics-driver-updates-and-windows-defender/, installed on December 10, 2014. A patch for that patch came out 2 days later. I saw the same patch, maybe revised, had downloaded and installed on my computer February 24th. Anyway, I'm basically clueless. Only the in last few days have I been able to update the Display Driver, after trying for nearly a month.
I am t... Read more

A:BSODs, Network Connectivity Issues & AMD Driver 13.9 Update

Brad 4 Peace.. sorry I answer on the other forum on your post there.. I will tag your comment thee and see if they can transfer it here..
So you had to updates of the KB 30004394 .. 
 I am surprised the updater downloaded the second.. but you stated the you removed one and now have more issues...  what steps did you take to remove and which one did you select to remove.. 
example the first one that was installed or the second one.. 
Louis posted a reply that he was moving the other  post over to possible infected..under his name is a few links.. I am sure once you follow the steps and the furbar report is run all of us can see exactly what is happening.. ...  

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I come to you again seeking help. We have a problem with our logon and startup to our Windows 7 Enterprise system. We have more than 3000 Windows Desktops situated in roughly 20+ buildings around
campus. Almost every computer on campus has the problem that I will be describing. I have spent over two months peering over etl files from Windows Performance Analyzer (A great product) and hundreds of thousands of event logs. I come to you today humbled
that I could not figure this out. The problem as simply put our logon times are extremely long. An average first time logon is roughly 2-10 minutes depending on the software installed. All computers are Windows 7, the oldest computers being 5 years old. Startup
times on various computers range from good (1-2 minutes) to very bad (5-60). Our second time logons range from 30 seconds to 4 minutes. We have a gigabit connection between each computer on the network. We have 5 domain controllers which also double as our
DNS servers.
My original posts on:
Technet: http://social.technet.microsoft.com/Forums/en/w7itproperf/thread/e8400dbe-e6b8-4b1d-8851-a03e7af32e6e
Reddit: http://www.reddit.com/r/sysadmin/comments/w5f38/network_logon_issues_with_group_policy_and/
I followed a lot of what you all told me to do from testing the domain controllers with dcdiag and also completing netlogon tests. I did group policy tests where I got rid of the group policy
and just did default policy and it only slightly fixed the prob... Read more

A:Major Network Logon Issues (8 Domain Controllers and 3.5 thousand workstations) DNS, Time Server, DHCP, and Group Policy Errors


I would like to suggest using Network Monitor to troubleshoot the issue.


Jeremy Wu
TechNet Community Support

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so i have 3 computers and 2 ipod touches on my network.
2 computer are connected via ethernet and one via wireless.
1 pc on ethernet works just fine as well as one ipod touch.

the remaining, not so much.
i have done practically everything
the computers show up on the network, can trade files and look fine, but when i click on an internet browser, IM, or email, i get no connectivity.

i have verified DHCP is on and working.
i have pinged google.com and it timed out
i did the repair icon
restarted routers, and modem
i released and renewed ip settings via cmd
disabled and enabled network connections

so far nothing has worked, any help would be great appreciated.

A:no internet connectivity on SOME computers on network. DHCP is on

Please supply the following info, exact make and models of the equipment please.

Name of your ISP (Internet Service Provider).
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Version and patch level of Windows on all affected machines, i.e. XP (Home or Pro), SP1-SP2-SP3, Vista (Home, Business, Ultimate), etc.
The Internet Browser in use, IE, Firefox, Opera, etc.

Please give an exact description of your problem symptoms, including the exact text of any error messages.

If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?
For wireless issues, have you disabled all encryption on the router to see if you can connect that way?
Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?
If there are other computers on the same network, are they experiencing the same issue, or do they function normally?

On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands on separate lines, following each one with the Enter key:


PING yahoo.com



Right click in the comm... Read more

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Okay, so I installed Windows 8.1 awhile back and ever since I did, I've had connection issues. Whenever I go try and open and App on the Start screen it says that I am not connected to the internet when I can connect to anything on my desktop screen, such as internet browsers and the desktop version of Skype and such. Anyone know what I can do to fix this?

A:Connectivity Issues With Windows 8.1

Hey mate. Assuming you are talking about your HP 2000-219DX Notebook, HP claims that they only support the OS that originally came with the computer, which for that one, is Windows 7. Read the following statement from this website:

What if I don't see my operating system from HP's software page?

If the operating system you are looking for is not listed on the software download site, HP does not have software or driver downloads available for your computer and operating system. HP provides software and driver updates for the operating system that originally came with your computer as it was designed and tested for the operating system purchased with the PC. Changing the operating system on your computer (upgrading or downgrading), puts the system into a configuration that might not work with the hardware design. If you you must change the operating system, get drivers from the manufacturer of the component you need. For example, if a computer has NVIDIA video hardware and was upgraded to a newer version of Windows, someone would go to NVIDIA's web site to download and install an updated driver.
Back to top
Why is there no driver available for my PC's operating system?

HP provides software and driver updates that are compatible with the operating system that originally came with your HP or Compaq computer. In some case, HP may be able to provide software for other operating systems. To get drivers for other operating systems that HP does not supply, visit the component... Read more

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I have two laptops, L1 and L2. Recently, L2 stopped connecting to the internet via my Linksys wireless router. However, L1 can still connect just fine via the same router. L1 runs winXP SP3, L2 runs win7 Home Premium x64 SP1. Usually when L1 or L2 stops connecting, I turn off the wireless cards on both computers, power-cycle the modem and router, turn on the wireless cards, and then the laptops both connect. However, this workaround isn?t working for L2 anymore.

The event viewer shows errors such as the following:

The IP address lease for the Network Card with network address 0x70F1A12F2601 has been denied by the DHCP server (The DHCP Server sent a DHCPNACK message). Event ID 1002.


Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 0xA4BADBB01388. The following error occurred: 0x79. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server. Event ID 1003.

(I tried using both the wireless and ethernet cards, but both experienced the same lack of connectivity, with the same error messages.)

I have found seemingly relevant threads here and here, but the solutions proffered have not worked.

The network diagnostic tool says:

Root Cause: Your computer appears to be correctly configured, but the device or resource (DNS server) is not responding. Root Cause Guid: {902390d9-0cd9-4f91-9e6c-8fa5e6dad657}... Read more

A:limited network connectivity - DHCP and DNS servers not responding

I should clarify that the problem was with L2, running win7. L1, running xp, had connectivity the whole time. Before doing a system restore, I also tried resetting the router (pushing reset button in back for 30 seconds), but that didn't solve the problem.

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ok so a buddy at work asked if i could look at a laptop. it was working fine apparently, but then out of the blue the internet will no longer work. so i bring it home, it hooks up to my Network, but no internet. i change it to a private network (though it automatically changes it back when i restart.) and still no internet. i've tried to manually and automatically change the IPv4. no avail. Looking at the Network and Sharing Center the middle icon says Identifying, but theirs an x between that and internet. *i have local only* when i try to resolve the problem it says Dhcp is not running tried restarting it, but it says it cant and that it didnt fix the problem. i dont believe its my modem or router my base pc runs on it fine. *plus this pc was doing this for said friend* also on one forum a guy stated that their were three different programs that were supposed to be running. he said to check them through cmd. i did. they were running. just not DHCP. i've had to restart this laptop about 20 times or so. i cannot change os *Vista (bleh)* nor do a system restore. *wish i could* i also put avira on the computer to check for viruses. *which it did* so that is on their. i also tried uninstalling his ethernet card, so its at Broadcom 590x 10/100 ethernet, i tried then to updated but the file didnt work. so i cannot even update that through the laptop. i have it hooked up through wireless and wired, but without internet. i have his windows firewall on, but i've tried ... Read more

A:Limeted connectivity/Unidentified Network/unable to start DHCP

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Hello all,

I have recently got a new windows 8 os computer and i have been having internet connectivity issues since then.

I had a old computer before with windows xp and never had this much trouble staying connected to the internet.

Every few minutes the internet gets disconnected and or shows limited connection. Sometimes even if its connected it doesn't open internet pages or is too slow.

I would immensely appreciate any help that i could get i am very frustrated right now as i cant even return the computer :(

thank you!

A:Windows 8 Internet connectivity issues

You didn't say, but I assume you are connecting wirelessly?
Please provide all of the information from this link Pre-posting Requirements - for both Wired and Wireless Connectivity Issues and including your ipconfig log and a screenshot of WiFi Inspector.

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Is there a list of Windows updates known to cause connectivity issues?

Right now all that will connect to the internet is IE. All other things such as Firefox, Opera, Poker Stars, LavaSoft, even Adobe Updates can't connect. I've actually had this problem a few months and just dealt with it. Almost positive it's an update issue, but can't restore far enough back to fix it. I believe this because I've had more recent updates that cause IE not to connect. If anyone has any other possible ideas as what it could be then please let me know.

A:Windows update connectivity issues

Please fill in your sytem specs in User CP top left hand corner.
I think your problem is unlikely to be caused by just an update..
What are you using to connect to the internet?[ router, wireless.]
What firewall & security progs are you using?
Have you had any virus or malware issues?
Did your computer come with a security program preinstalled? If so what?
Are your running SP1, SP2?
Troubleshooting connection problems can be a challenge because there are so many possible causes.
Troubleshoot network connection problems - Windows Vista Help

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Okay so I've talked to Cox tech support numerous times so far. They're showing now problems with the modem or anything on their side.
Internet was working fine then just stopped. Ethernet indicator light on my cpu was solid orange. I bought a new pci express network adapter. Still didn't work! Then I went and bought a wifi USB network adapter. Still didn't work!!
Ethernet cable indicator lights on the back of the modem and on my cpu shows the green indicator lights both flashing green.
I've never encountered this problem before and I'm stumped. Any help or comments would be appreciated.

Also I upgraded to windows 10 about 2 weeks ago. So I don't think that's the issue Bc it's been working fine.

Sent from my SM-N915V using Tapatalk

A:Windows 10 - Internet connectivity issues!

can we see an ipconfig /all
also do a tcp/ip reset

ipconfig /all

We would like to see the results from an ipconfig /all - post back the results in a reply here.

If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

If you do not have another PC - do you have a phone connected to the internet - can you photograph the result and post the image in a reply
Note: you will see entries named Tunnel adapter Teredo Tunneling Pseudo-Interface: we dont need to see that information - JUST the information above those entries

For Windows 8 or Windows 10
To open a Cmd Prompt or an Administrator Cmd prompt from the Desktop.
Use Win + X and choose Command Prompt or Command Prompt (Admin) from the list.​
For windows version, XP, Vista, W7
Hold the Windows key and press R

Now type CMD

Now press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):​
In the command prompt window that opens, type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

ipconfi... Read more

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I recently moved and am now using Comcast xfinity WiFi. Every other device except my windows 8.1 PC has had no connection issues. What's happening is that seemingly at random I would just lose the ability to open webpages or access any net content even though it's still connected to the WiFi. I've researched a little bit and already did the following.
Flushed DNS
Reset winsock
Ran malwarebytes antimalware (nothing found)
Reset router
Checked hosts file (only localhost listed)
Cleared any proxy settings
I'm still only getting connection sometimes (sometimes it works after flushing DNS sometimes not)
It seems to me like it's some kind of malware maybe but I can't pin it down. Any help would be appreciated!

A:Issues with WiFi connectivity on windows 8.1 pc

delijoe, Welcome to BC Forums!
Open the Device Manager from the Control Panel & look at your Network Connections (your adapters). If there's any missing drivers, you'll see a question mark or exclamation point. If so, you'll need to plug your computer into an Ethernet point & right click onto the item in question & select "Update Driver Software" (or similar wording). 
A Speccy snapshot of the computer would be good to have also. That will be a starting point for us to go on. 
Go to Piriform's website, and click the big  button.
Next, click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version.
You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.
After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
Now... Read more

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Hi everyone, I registered here because im pretty helpless regarding my G50-70 laptop. My internet connection works and goes off 10-30minutes each time after i restart my laptop.I tried to reinstall drivers, check if there are any problems with my router or my provider, tried different wifi´s or connecting via an ethernet cable. Nothing helped.The connection bar in the bottom right corner shows full connection without any issues, however, a few minutes after restarting my laptop, the internet stops working.The only way I can go online, is to remove my wireless lan drivers, restart the computer and then work for several minutes.After that, it goes off again.I ran a quick scan through the cmd prompt and the laptop did not find any problems.I keep trying to find a solution, but nothing fixes it completely.I run a 64-bit Windows 10.Have you ever had a similar problem? Any help will be appreciated.Adam

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I am new and despirately seeking answer(s) to my question
I recently installed Win 7 Ultimate on my dad's laptop (Acer 4720Z
Intel premium dual cpu @1.73ghz,ram 2gb,32-bit operating system)
all seemed fine until I tried conecting to my wireless router(belkin n+)
it asks for the password and I imput it but it comes back as wrong and I am very very certain I am putting in the right keys.
I have the atheros wireless driver installed.
then i tried installing a TP-Link wireless usb adapter but it also wont connnect.checked the device manager and I noticed a ? besides other devices,I expanded it and then it showed up to deice icons with ! beside both under the name base system device,right clicked on both and tred to update the drivers but the computer keeps saying it cant find the drivers.
Also,which usb wireless adapter is best for the computer to use with a belkin wireless g router,computer OS is win 7 ultimate

A:Windows 7 Ultimate Connectivity Issues

Go to the ACER website and search for Windows 7 drivers for your dad's computer.

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I have a HP Stream Notebook and a broadcom 43142 802.11n modem.  Up until 2 weeks ago I could connect to 5G.  I no longer have that option in my wireless networks.  I have tried the solutions with device manager.  The only option I have is 802.11 preamble and green or mixed mode value, and then it does not save that option.  i have updated my drivers, reset my modem and performed a hard reboot.  Please advise.

A:connectivity issues with 5G and windows 8.1 with HP Stream N...

Hi: That model wireless card has a hardware limitation of only being able to connect to the 2.4 GHz wireless band. I beg to differ with you, but that card never could connect to the 5.0 GHz band. Anytime you see a Wireless N card model with a suffix that ends in b/g/n, that means it is a single band (2.4 GHz only) wireless card. Dual band wireless N cards have suffixes that end in a/b/g/n or a/g/n.

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I am here to discuss some internet connectivity issues with my laptop. I bought it before 1 month. I contacted my internet provider in Ontario and discussed this issue. There is no issues with the connectivity. They told me, in some cases the connectivity issues may happen in windows 10. How can i rectify this problem? If anyone know about this, please help me with the suitable solution. There is no problem with the drivers or network adapters. I have already checked all those things. What can be the other possible reasons?

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Yesterday I upgraded from Windows 8 to 8.1 on my Dell Studio XPS PC. Everything was working fine until the update completed. Now the only browser that works is IE 11. The only web sites that will work on Opera, Chrome, and Firefox are Google sites. I tried uninstalling and re-installing Chrome but no luck. Also I have HMA VPN and that will not connect as well. Seems like any app that connects to the internet will not work. It will connect to my internal NAS and network at home.
Note that my connection is a wired connection.
I had Windows firewall turned off in Windows 8 and it is still turned off in 8.1.

A:Windows 8.1 Issues with Internet Connectivity

Not sure what the specific source of your problem is here but I'm guessing that the default search engine for IE11 is Bing and you may be using Google for the others. If so, check out this article and see if it helps.
Good luck.

Google is broken in IE11 on Windows 8.1 [updated]

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Hi everyone.

Last week I bought a new Dell Inspiron 5520 laptop with Windows 8 on it.

In the 8 days I've had it it's been connected to the Internet 5 hours tops. Otherwise I get a limited connection and when troubleshooting I'm told the Wi-Fi IP is invalid.

I've tried nearly everything:

I've reset winsock, ipv4 and ipv6 3 times, I've uninstalled the McAfee antivirus just in case, I've fiddled with the adapter settings as suggested by someone (I've unticked everything besides Client for MS Networks, QoS Packet Scheduler, File and Printer Sharing, protocol for ipv4 and ipv6) and then reset winsock, ipv4 and ipv6 and did an ipconfig/release and ipconfig/renew. NONE of that has solved the problem permanently. The only case that had an immediate yet not permanent result was fiddling with adapter settings...

Please help me...

A:Internet Connectivity Issues with Windows 8

Run the McAfee Removal Tool.

Exactly the same problem with both ethernet and with Wi-Fi, right?

Open a (black) Command Prompt window:
Hold the Windows logo key and press r; in the Run box type cmd and click on OK.

Type the following command:


[Note that there is no space between the slash and ALL.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.

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I have been having an issue for about a week now with my internet connection on my PC. I could surf the net for hours or post in forums for an unlimited amount of time with no connection issues. But as soon as I try to play an online game or stream a video/song or even download something I seem to get frequent disconnects. It's only temporary... for example I could log into WoW and for about 10-15 seconds everything is fine. Then I see a bit of lag and I get disconnected....but I can log back in immediately. My disconnect doesn't seem to last longer than 1 second. If I am buffering a video on YouTube it sometimes stops halfway through and I need to reload the page to get it to start buffering again. I did a full clean on my PC with some help from others on this website and after running some programs Broni mentioned that he doesn't see anything malicious on my computer. What else could be causing these issues? Please help

A:Issues with internet connectivity on Windows 7

Specs on the PC?
What OS is in there?
How much RAM?
How fast is the CPU?
Size of HDD?
Network Rated Speed on there?
Desktop or Laptop?
How old is the PC?
Your Internet Service Speed for download and upload?
What do you have? Cable or DSL?
What has changed prior to this issue?
Also see below:

System Issues
When last did you check the system out for issues?
Clear the Cache/History for the Brower
HDD Defrag
Scan for pest (Malware) on the HD?
How you ever clean out this box?
Check the vents make sure there are no dust or anything blocking the vents / fans?

Router. When was the last time you did a power cycle, means you turn it on and off.
Modem the same as above.

If on Windows PC if you can get to the Dos Prompt right click on that icon then select Run as Admin.
ipconfig /flushdns
nbtstat -R
netsh int reset all
netsh int ip reset
netsh winsock reset

reboot your PC

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All of a sudden I have no Internet connection. I am connected to my wifi and status seems to be fine but I can not access any Web pages. It says the site can't be reached server dns address could not be found. I tried releasing and renewing ipconfig and resetting winsock. I'm not sure if I got a virus or if something is just wrong with the computer. Sometimes the Internet comes back for a minute or hour and then goes away again. Any help would be much appreciated.
Using Windows 7 64 bit home premium with service pack 1.i use avg virus protection.

A:Windows 7 Internet connectivity issues

My apologies.. 'Icon fog' was a typo should have said ipconfig *
Mod Edit:  I fixed - Hamluis.

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There is some internet connectivity problems in my laptop. I am using the connection of one cable internet providers in Ontario named Acanac-Inc Toronto. My Os version is windows 8.1 64 bit. Now get in to the issue. The internet status is showing connected and also showing internet access. But when we browse it shows connection time out. I tried different troubleshooting methods. But nothing works. Can somebody give a solution for this? Thank you

A:Internet connectivity issues in windows 8.1

Can you ping yahoo.com or google.com?

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We have several clients that have networks of stores that are interconnected using static ip and windows built in VPN. Often though the VPN says it is connected but the stores can not communicate with each other. If the VPN is dis-connected and reconnected the communications link is re-established and the stores can then connect to each other properly. I have made .bat files to disconnect and reconnect the VPN and set them as tasks in the task scheduler but they still do not always work. I'm at a loss as to what is the real issue... any ideas or help would be much appreciated. Thanks Gordon

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Wireless driver continues to have issues in recent days.  Wifi will either be connected with limited state, enabled but unable to detect networks or the driver will state a code 10 and that it does not exist.  I have run network diagnostics and HP support assistant to run automatic fixes but if they do succeed it does not last long and reverts back to the above stated issues.  I have uninstalled (but not deleted software) and reinstalled driver still no success.  As well as removed the battery still no fix.  The ethernet connection still works (thus how I am connected now) but no matter what I do the wifi driver does not stay working. 

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Hi, I read all the helpful posts about what to know and do before I post. They were helpful, sort of..more overwhelming for me. I will do my best tho.
I have a Dell Laptop running windows 7 pro on it. Norton Security Suite, I work away from home. My apartment for work I use Comcast internet service. At home, we have Dish Network/Century Link.
Right now I am using my desktop at Home. My desktop connects to the internet just fine as does my phone and Kindle Fire but My laptop will not connect to the internet.
I get an error message stating..Problem with wireless adapter or access point. Heres what I have done so far.
I did a restore back 3 days..because yesterday at work, my laptop had no problems
then I went to Control Panel, All Control Panel Items, Troubleshooting, Network and Internet , Network Adapter..that took me to a troubleshooting ethernet, wireless adapters
the message I got there was : Problem with wireless adapter or access point detected..the computer reset my wireless adapter and I have this file name under the Network Diagnostics Log.

I do not know what to do from this point on..can you please help?? This is very frustrating! Please keep in mind that I am computer illiterate..


A:windows cannot resolve your wireless connectivity issues

Quote: Originally Posted by KarenTall

Hi, I read all the helpful posts about what to know and do before I post. They were helpful, sort of..more overwhelming for me. I will do my best tho.
I have a Dell Laptop running windows 7 pro on it. Norton Security Suite, I work away from home. My apartment for work I use Comcast internet service. At home, we have Dish Network/Century Link.
Right now I am using my desktop at Home. My desktop connects to the internet just fine as does my phone and Kindle Fire but My laptop will not connect to the internet.
I get an error message stating..Problem with wireless adapter or access point. Heres what I have done so far.
I did a restore back 3 days..because yesterday at work, my laptop had no problems
then I went to Control Panel, All Control Panel Items, Troubleshooting, Network and Internet , Network Adapter..that took me to a troubleshooting ethernet, wireless adapters
the message I got there was : Problem with wireless adapter or access point detected..the computer reset my wireless adapter and I have this file name under the Network Diagnostics Log.

I do not know what to do from this point on..can you please help?? This is very frustrating! Please keep in mind that I am computer illiterate..


Hi Karentall,

I apologize for all the inconvenience this issue has caused and promise you that I will do my best to resol... Read more

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