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Thinkpad Helix Fan Replacement Problems

Q: Thinkpad Helix Fan Replacement Problems

Hi Guys, The fan on my laptop had been making an insane amount of noise and the computer had been overheating and shutting down for quite some time. So finally I took the liberty to order a replacement part from Ebay. The disassembly was a breeze, the part fit in perfectly and reassembly wasn't bad either. But when I tried to power up, the fan would spin for a few seconds and then shut down, nothing on the screen. So by process of elimination, I figured out that if I left the cable connecting the bottom accessories to the motherboard disconnected, it worked fine. Fan is spinning correctly, no overheating issues. Of course that leaves with no functioning docstation essentially. I cannot use the speakers, USB or even the power source from the docking station. Any ideas here? Is there a specific pattern that I am supposed to reconnect the cables? I am attaching a picture with the cable circled in red just for references. Thanks!

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RELEVANCY SCORE 200
Preferred Solution: Thinkpad Helix Fan Replacement Problems

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RELEVANCY SCORE 70

I have bought this Thinkpad Helix Type 20CG0032US for only less than a month and found out many things not working right out of the box.The worst part is I am unable to get any support from live chat or from phone support.I am fustrated to the point to that I am about to return this machine and get some other brands instead.Here are the list of issue with my unit: -Dolby Home Theater V4 sound setting menu is nowhere to be found.  And when I finally find the files to install this software, it does not work. -The rotation lock button does not work even when I am tablet mode.  The screen rotation setting is not available anywhere on the version of win8.1 pro 64bit installed on this machine. -Neither of the front facing or back cameras work. I thought everything should be working right out of the box.  Apprently not.

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RELEVANCY SCORE 64.8

Dear all, After I used Minitool Partition Wizard software delete some of Helix 2 local drive disk (and it was successful, i still worked normally with the computer untill restarting it). After I restarted the tablet, my Thinkpad Helix 2 automatic goes into Tablet Setup despite I do nothing. And it still does that after I restart. So, I can't boot window.   Anyone can explain to me what's wrong with may Helix 2 and what should I do to resolve this problem.I 'll appreciate that helps. Thank you!

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RELEVANCY SCORE 62.4

Hello, could someone please tell me the FRUs or part numbers of the cpu fan and the dockingstation/keyboardpart-fans? I googled and found what I expect to be the cpu fan on ebay: 04X0431 But Im not sure is this is the right fan. Can someone help me? Unfortunatley I cant just open the Helix and look myself.  Model: 3698-6CG

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RELEVANCY SCORE 61.6

Title kind of says it all. I've lost the back set of rubber feet on my 1st gen Helix and it's starting to strach the bottom up and the laptop slides pretty easy now. Where can I find replacement or is it even possible?

A:Replacement feet for 1st gen Helix

I don't have the part to look at, but the rubber feet are usually part of a base misc. part kit. For the Helix, the number is 04x0526

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RELEVANCY SCORE 60.4

I'm currently using my Thinkpad Helix 2nd gen with Ultrabook Pro Keyboard and I love it. Currently I would like to buy a new one for my wife, but I would like to wait for the 3rd gen of Helix coming out, since it would probably has  6th gen Intel CPUs. So, when will ThinkPad Helix 3rd gen come out?










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A:When will ThinkPad Helix 3rd gen come out?

Hi wanderseeme,
 
Welcome to Lenovo Community.
I have a Helix and love it, so I can relate.  I don't work for Lenovo and have not heard when or if a Gen 3 Helix will be released. Have you considered the new ThinkPad X1 Yoga ?

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RELEVANCY SCORE 60.4

Hello Community I have a ThinkPad Helix (1st Gen) N3Z6CGES running Windows 10. Bought it back in 2013.Long time i was very happy with the device. Smaller issues, no big deals.Among others: Some static Windows control buttons burnt into the screen. Therefore, in September 2017 I decided to give it to a certified dealer, before my ThinkPlus service runs out.They changed the screen and since the Helix has this new screen, I have the same problem as it is seen in this video:Lenovo Yoga 3 14 freaking around... [YouTube]Exept for my phantom touches only occure in the lower corners of the screen. Which doesn't make it any better, though.Rebooting gives me a break for a few minutes, but then it start again out of nowhere. Sadly, for some time, after the repair i haven't used the notebook at at all, so I didn't realize there is this problem.During this time, of course my ThinkPlus Service and the warranty for the device run out. But then again I needed my notebook very urgently, saw the problem and didn't have the opportunity to give it to repair again.I improvised and turned off the touch screen in the Device Manager. I could only use the digitizer, but at least i was able to work with the Helix. Few days ago there was a Windows update and i noticed that this update resetted my settings in the device manager. I was able to use the touch input completely problem-free again and felt happy like a little child, not knowing how much is missed this comfort!The problem w... Read more

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RELEVANCY SCORE 59.6

thinking about getting one of these but the storage space isn't enough. The site listed the drive as a micro Solid State Drive Serial ATA3.  i'm not sure how to take things apart for the helix since the components are in the tablet not the dock. Which types of solid state drives will work if i decide to upgrade? i found a samsung pm841 512gb mSATA 3 SDD  or Crucial's M500 drives which are guaranteed to work with all lenovo thinkpad helix according to the text on top.   which drive should i get and how would i go about inserting this in the helix? appreciate any help and thanks.

A:Thinkpad Helix SSD Upgrade?

I'm in the same boat and I found this: http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles_pdf/helix_hmm_en_0c10337.pdf It certainly looks doable I don't see any mention of glu/special too etc. I'm gonna wait for a month or so before ordering - I bet someone will take one apart by then:-)

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RELEVANCY SCORE 59.6

I am having a problem with a ThinkPad Helix and was looking for some advice on the troubleshooting process. The tablet was dropped and it suffered some damage. When I received the tablet I noticed that it still powered on but there was no video. Upon closer inspection, I noticed that the monitor is still displaying video but it is very dim. When I shine a flashlight to the monitor I can see the windows logon screen and the touch panel recognizes me tapping the screen. The first thing that I tried was replacing the cables that connect the monitor to the motherboard as some of them looked like they had forcefully been removed. This had no effect on the issue as the monitor was still very dim when I powered it on. I thought that the monitor was the problem and decided to replace the entire screen assembly. I was able to get another monitor that matched the part number of mine and swapped it with the old one. When I turned it on after swapping the monitor I stil the had a very dim screen. If it wasn't the monitor or the cables that connect the monitor to the motherboard then the only thing that was left was the motherboard. Again, I found a replacement motherboard for the unit and swapped it. When I powered it on I still had the same issue as before, very dim video. I am still unsure as to what could be causing the issue and any help would be greatly appreciated. It doesn't look like the thinkpad helix has an lcd inverter or I would have tried replacing that first.... Read more

A:ThinkPad Helix No LCD Backlight

First, I have never taken a Helix apart, so I am not an expert. On a normal notebook, when you close the lid, there is a Hall Sensor (magnetic switch) that is tripped when the LCD approaches the palmrest by a magnet in the palmrest. If you have a dock on the helix, I would guess it has a magnet so that the machine can capture the "lid closed" event. My guess is that you broke the sensor inside the screen assembly. The sensor is usually somewhere around the outside of the screen. If you have a dock, you might be able to find the magnet by sliding something like a paper clip around the face

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RELEVANCY SCORE 59.6

When I turn on the laptop it shows the Lenovo screen and then goes straight to the Boot Menu and stays there!  Does this mean the SSD is bad?

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RELEVANCY SCORE 58.8

Hello, I have a Thinkpad Helix that suddenly started showing strange behavior.  The user reported that it wouldn't wake up from sleep state.  She brought it by the show us and it wouldn't boot at all.  While troubleshooting I realized that removing it from the keyboard would allow it to start. Here is what I know:The user has only had the tablet since the begining of May.We removed windows 8 and installed windows 7 per the users request.The keyboard dock firmware is up to date.If I turn the tablet on first and then insert it into the dock, it will stay on and it will charge, but no inputs are received from the keyboard dock. At this point I'm thinking hardware failure.  Any thoughts? Thanks,Ian

A:Thinkpad Helix won't power on while attached to th...

Hey Ian. When you attach it to the dock, do both batteries appear in the notification power icon? You might just have to reset the dock. Reset Helix

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RELEVANCY SCORE 58.8

Hi, I am having no sound on Linux with 20CG model. I only get HDMI output and no mixer controls. I am using linux 4.6.Can anyone point out what could be wrong?

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RELEVANCY SCORE 58.8

hiI have been given a 3year old thinkpad helix with no keyboard.  How can I dentify the model of the helix tablet so that I can buy a new keyboard.What i know is that it is a 3697cto and has a 238gb drive with 8gb ram.. does anybody know if i can choose between the pro keyboard or the standärd, what opitions i have etc. thanks in advance 

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RELEVANCY SCORE 58.8

I just bought a second hand X1 Helix (an i5 3337U model).When I tried to press F1 on start, it displayed "Entering Setup" and then became black screen for over 10 minutes and never got into BIOS menu!When I pressed F12 it could properly display every boot options including USB bootable devices. But if I chose USB bootable devices it immediately returned back to F12 menu and refuse to boot into USB device. If I chose "Setup" then it became black screen over 10 minutes and never got into BIOS menu.Now it can ONLY boot into current OS Win10 but it's toooooo slow for me to use. I can't recover the original Win8 or even install a new Win7 due to the BIOS error above I described.

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RELEVANCY SCORE 58.8

Hi everyone. After searching every place I can I have not found anything that addresses the issue of a Fan Error with my Helix. The error is from the tablet itself, not the dock, and I am curious if there is anything I can personally do (already tried the reset button with a paperclip) without needing to send it in as this problem has to, of course, happen a week before a trip I am taking. Thanks for any help!

A:Lenovo ThinkPad Helix Fan Error

My tablet fan in my helix constantly runs. I have tried resetting the tablet, but this did not remedy the problem. Any advice?

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RELEVANCY SCORE 58.4

HI All I have a 2255V2O Thinkpad Helix. Using since 2011..Its Screen has been fading on top two corners from Last year. Now its quite visible and there is a persistent Horizontal line on the Top screen.  Is there a Solution to Fix this or is it a Hardware wearout. I am not able to find where to go and get the screen replaced. Please provide some solution. Best Regards

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RELEVANCY SCORE 58.4

Hi all, My issue is that one day while my laptop was on the bed, it fell onto the floor and I think it broke in half, with the screen assembly seperating partially from the mainboard. I wasn't worried at the time because it seemed like a minor fall, and the computer stayed on and was fine. I snapped the two back together, expecting that nothing was wrong -- but then I noticed the digitizer had stopped working. I turned off and popped open the computer to see if anything inside was visibly damaged. Everything looked fine. It's been a while now, but having been fed up with it, I popped it open and re-checked all the connections to make sure they were tight. It *seems* to me that the digitizer cable may have been folded too aggressively and developed a kink? I could also be seeing something that isn't there. I'm thinking of replacing it, but I don't want to waste $30 for no reason. What could the problem be? Why would what appears to be a perfectly intact and functional digitizer suddenly become absolutely and completely unresponsive? Thanks!

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RELEVANCY SCORE 58.4

Hello, I have the issue with Recovery partition on Lenovo ThinkPad Helix. I accidentally deleted this partition when I'm tryed to install custom Windows 7 on this tablet PC. Thus, I have a question, how can I get this recovery image for Lenovo Helix? Thank you in advance. 

A:Recovery partition on Lenovo ThinkPad Helix

Hi Murdoqq,
 
Welcome to Lenovo Community Forums!
 
If you deleted the recovery partition, you have deleted the files needed to create the recovery media without which you cannot create a recovery media.
 
If you get the OEM ISO and re install it, the key should register automatically because it?s flashed into BIOS.
 
Otherwise, you have to call Lenovo Technical Support and order for a new set of recovery discs. Refer here for further information regarding the same.
 
Hope this helps!
 
Best regards,
Mithun.





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RELEVANCY SCORE 58.4

Is the Helix 36986CG able to drive 2560x1440 pixel dimensions? Is there some special cable needed? I'm using a mini displayport to hdmi adapter, but maybe I should just use a mini displayport to displayport adapter? I've got a fujitsu P27T-6 IPS / VL-270VSWL monitor

A:Thinkpad Helix 36986CG 2560x1440 DisplayPort

Ok, so I probably just need one of these:  https://www.dustinhome.no/product/5010811445/mini-display-port-to-display-port?ssel=true&LGWCODE=501...

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RELEVANCY SCORE 58.4

Waiting until the tablet (while being attached to the Pro keyboard) enters standby and resuming it by pressing the power button, the keyboard remains dead.Workarounds:- Detach the tablet from and re-attach it to the keyboard or- Reboot BIOS: 1.72OS: Windows 10 Is this a known issue?










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A:Helix 2nd G: ThinkPad Pro keyboard dead after resu...

AFAIK, the pro keyboard with the old firmware (below 1.05) will have this problem. My problem got solved after upgrading to 1.09. You can check your current keyboard firmware version by entering BIOS->Main->MPU version. But before you upgrade your firmware, could you share your docked standby battery drain speed with me? It can be obtained by executing "powercfg sleepstudy" in the command prompt

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RELEVANCY SCORE 58.4

Hello.I just got an used Thinkpad helix 2nd with ultrabook pro keyboard.But the pen is missing.I tried the pen come with Wacom intuos but it didn't works.Are there any alternative stylus options for helix 2nd gen?Thanks in advance !Sorry for my bad English!

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RELEVANCY SCORE 58.4

I updated my Helix to Windows 10 shortly after it was released, and the pen worked great for several months. Then it just quit one day. I have tried everything I can find across the forums to fix it. I've tried updating to the Windows 10 wintab driver, I've tried rolling back to the Windows 8.1 wintab driver. I checked to make sure the firmware was up to date. Nothing is working, and if I try to install the wacom isd driver I get the error a supported tablet was not found on the system. If I go into device manager I can see a driver with a yellow exclamation point pop up under universal serial bus controllers when the pen is removed from its silo. Does anyone have any other suggestions I could try? Or is this most likely a hardware problem?

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RELEVANCY SCORE 58.4

Is the Helix 36986CG able to drive 2560x1440 pixel dimensions? Is there some special cable needed? I'm using a mini displayport to hdmi adapter, but maybe I should just use a mini displayport to displayport adapter? I've got a fujitsu P27T-6 IPS / VL-270VSWL monitor

A:Thinkpad Helix 36986CG 2560x1440 DisplayPort

Ok, so I probably just need one of these:  https://www.dustinhome.no/product/5010811445/mini-display-port-to-display-port?ssel=true&LGWCODE=501...

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RELEVANCY SCORE 58.4

Hello,I had problems with OneNote win8-appa dn OneNote 2013 long before this happened: sometimes the touch screen function was completely shut dow and unusable but more often the pen/stylus completely stopped working.I found a workaround for this problem from the forums: installing a wacom driver and using a user-submitted simple batch-file to restart the driver and get rid of the cursor getting stuck in the upper left corner.Today at school I turned on my Helix, opened OneNote and tried to take notes but the pen did not work and there was no cursor; not even in the top left corner. Next thing I did I uninstalled the wacom driver and tried to reinstall it but all I get is "supported tablet was not found on the system" even though I restarted the system with the pen out of the dock. After that I tried all the current versions one after another and nothing helps.It also seems like there's no other drivers on my system as the pen and touch- properties in control panel yields no information or settings regarding the pen - only touch.I have no idea what to do, no idea what drivers to uninstall/reinstall. Can anyone help me or does anyone else have this same problem?













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A:Thinkpad Helix 3698-6CG stylus/pen not working at all

Update: things I've done so far includeun- and reinstalling all related drivers I could find, checking if BIOS is up to date (it is), tried installing wacom drivers, reinstalled windows 8 pro, fully updated windows and all drivers, restarted again and again.There's no response from the pen. Nothing happens when I take it out of the silo and try to use it: clicking and writing both yield nothing. It's like it didn't even exist.As I try to open the pen settings like calibration from the control panel, these setting don't seem to be accessible at all: the pen-related tabs and options that used to be in "pen and touch" and "tablet pc settings" are nowhere to be found. It seems as though the whole hardware part has gone missing and the software with it. There's definitely no trace of any digitizer-related stuff.I tried to install the wacom drivers, all the versions I could find (of course one at a time and uninstalling one before installing another). The latest (7.1.1-16) like all the others can't detect any presence of wacom hardware, even if I remove the pen from the silo and restart the machine with or without it - I tried both ways just to be sure.Everything else works fine. I can use all touch-related actions no prob and I've had no problems with the keyboard.Please help, I have no idea what to do.Forgive me for any grammar mistakes and typos, both posts were made in a hurry.

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RELEVANCY SCORE 58.4

Hi, My ThinkPad Touch Helix has an option in the BIOS for cooling the tablet screen.  I believe it reduces performance to make the back of the screen cooler to touch. Does anyone know whether it is possible toggle this setting from the OS?  Sometime if used on the lap, screen is a little too hot.  It would be nice to be able to toggle from the OS, rather than have to change from the BIOS everytime. Thanks Chris 

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RELEVANCY SCORE 58.4

I have a ThinkPad Helix that says: "Battery 1 not detected". All Lenovo updates have been applied to both the Helix and the keyboard dock. It will not charge.

A:ThinkPad Helix Internal Battery not detected

Power Manager 6 has been Reinstalled. I have also attempted, in BIOS, to "Disable Built-in Battery", but it won't even shut off, it just freezes.

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RELEVANCY SCORE 57.6

Hi, I am trying to buy a new Helix in the U.S. buy the sales people keep telling me the hard drive is only available in up to 256GB, which matches the website. However I do not understand why I have the two different offcial sources indicating a 512GB is available. Search within the links for "512" http://news.lenovo.com/images/20034/Helix%20Spec%20Sheet%20-%20FINAL.pdf and this one  http://shop.lenovo.com/il/en/tablets/thinkpad/thinkpad-helix-2nd-gen/   Any help very much appreciated.

A:512GB PCIe hard drive available on ThinkPad Helix ...

You're right, it definitely lists 512GB on there. Not that this helps, but they are REALLY bad about correcting errors on their web pages. A month ago I pointed out several confusing mistakes on the site, and so far nothing has been fixed. Pretty bad.

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RELEVANCY SCORE 57.6

i need 2 black clips for mother board to docking board where can i get these
I need 2 black clips for mother board to docking board where can i get these
 
Mod's Edit:  Added picture caption into Body of post.  Updated Subject line for clarity of problem and moved post to the correct forum.
 
 

A:thinkpad helix model 37011q3 - need motherboard clips

this is a thinkpad helix model 37011q3
 
Mod's Edit: Updated Subject line for clarity of issue.
 

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RELEVANCY SCORE 57.6

I've had a virus on the laptop/tablet for a while now and it was ruining the PC for me. I tried multiple different free malware detection services but the actual problems always slipped through. I didn't want to have to pay for a whole new program just to clean it out, and because this is a fairly new device I decided to just factory reset the whole thing. I followed the steps in the user manual and a couple of different internet sites, but I've hit a brick wall. When I get to the reset screen of the laptop, all of the possible options I can use encounter errors. I tried to use "refresh your PC" and get "There was a problem refreshing your PC". I tried "reset your PC" and it gets about half way through the process and says "There was a problem resetting your PC". I went into the advanced options that looks like the image I've attached to this post. It says I do not have any point to restore to, I don't have an image backup, the system repair says that it couldn't repair the PC, I have no idea what to do in command prompt, I couldn't find anything useful in the UEFI (But then again, I didn't know what to look for), and startup settings doesn't do anything. On top of all that, I can't even get out of this menu. My options at the menu start are to Continue (Exit and continue to Windows 8.1), Use a device (Which I do not have one or know how to get one), Troubleshoot, and Turn off your PC. When I try to continue, the PC boots up, says "Preparing Automatic Repair" and I get put ri... Read more

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RELEVANCY SCORE 57.6

I have a Thinkpad tablet 20CG onWindws 8.1 that uses a Pro dock keyboard. The tablet originally came with a folio keyboard that still works correctly but I cannot get the touchpad on the pro dock keyboard to function. However the keys on the keyboard portion still function. I have tried downloading the firmware update for the ultrabook pro keyboard and the registry patch with no resolution. I figured it has to be a driver issue but cannot figure out which one is causing the issue. Any ideas?
 
Thank you
 
 
Moderator comment: Detail added to subject for clarity.

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RELEVANCY SCORE 57.2

Synaptics Thinkpad Ultranav driver download is stuck with the round and round and round icon. How do I get it downloaded? Is it because I have a prior version of Synaptics still installed?

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RELEVANCY SCORE 57.2

I have a ThinkPad Helix 2 that powers on, displays Lenovo screen and if nothing is pressed it goes dead and restarts (cycle just continues).  If I press Enter when the Lenovo screen comes up it shows "0271 - Check Date & Time Settings" and then Press Esc to Continue or F1 to enter setup...then it goes dead and restarts.  I can get into setup for a fraction of a second if I am fast, but then it still goes dead and restarts. Any idea whether I can do some form of a reset without having to have the device powered on?  Or does it sound like the main PCB is a goner? Thanks, 

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RELEVANCY SCORE 57.2

I recently did a big update, which involved updating the BIOS (from version 1.91 to 1.93). Since then the speakers on the tablet, and headphones when attached, no longer produce sound. Sound works okay from the keyboard speakers. I've tried updating the driver (intel smart sound technology), as well as rolling back, uninstalling and reinstalling the driver. Nothing has worked so far. My best guess is that the BIOS update is responsible, since the tablet speakers and headphones also no longer work in linux, but did before the update. Has anyone else experienced this? Any suggestions for a fix to try before downgrading the bios would be highly appreciated.

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RELEVANCY SCORE 56.4

Hello all, when running the BIOS update utility with BIOS version GFET59WW from 3/13/2018 I get an error, that the firmware file does not fit the machine. Please support a valid BIOS update for Helix 3701. Thank you in advance! Best regards Gerrit 

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RELEVANCY SCORE 56.4

I installed Windows 10 64bit on my Lenovo Helix ThinkPad Machine Type Model: 20CG001AED and installed all drivers except 1 unknown device driver that i couldn't determine; driver details are ACPI\INT3430\3&B1BFB68&0 Please help urgentThanxxx

A:Helix (Type 20CG, 20CH) Laptop (ThinkPad) Driver Problem

Hello and welcome to the CommunityIt's an Intel Serial IO SPI Host Controller. The driver for win10 should be included in the image or installed as an update. You might get it from ms update catalog manually.

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RELEVANCY SCORE 56.4

I installed Windows 10 64bit on my Lenovo Helix ThinkPad Machine Type Model: 20CG001AED and installed all drivers except 1 unknown device driver that i couldn't determine; driver details are ACPI\INT3430\3&B1BFB68&0 Please help urgentThanxxx

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RELEVANCY SCORE 56.4

 hello. i have lenovo thinkpad helix table. it has core m 5y71 processor. according to intel website, the processor has 1.2 to 2. 9ghz speed but unfortuntely mine dont go up to 2.9 ghz. even connecting it dock makes it go up to 2.3 ghz. could some one advise me how to make the processor work at advertised speed. thanks 

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RELEVANCY SCORE 55.2

Hi,  Today I've decided to update to the BIOS version 2.0 to my Thinkpad Helix according to the Drivers published in the support page.  After that, the touchpad is not working anymore. I've applied different things like for example Function Key + F6 and nothing.  Does anyone have an idea of how to solve this?  This is the log file after the update: [2018/7/21 9:9:48] version 25.32OS = Windows 10 64bitDriver Loading....DoneSystem BIOS Version -> N17ET72WApplying BIOS Version -> N17ETA0WSystem EC Version -> N17HT63WApplying EC Version -> N17HT66WAC adapter/Battery check....OK.BIOS Flashing....BIOS Flash completed.EC Flashing....EC Flash completed. Regards! Jesus Guevara    

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RELEVANCY SCORE 54

Hi, My newly purchased Thinkpad Helix Type 20CG0032US with win8.1 64 bit is missing the Dolby sound settings menu.It is nowhere to be found.I have installed all the latest patch and driver but still cannot access it.Please help.Call their support line, routed to their India support site, every time I told them I have problem with Dolby sound settings they thought I have problem with Adobe products and keep transferring me between their software and hardware departments.Live Chat is no help at all as there is no one to answer.

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RELEVANCY SCORE 54

Lenovo system update offered me today to install a critical update - ThinkPad BIOS UPDATE US - 8.1/10 [64], version 1.98.1.66. After the installation and windows restart, I have noticed that the system performance has gone down drastically. Process list inspection showed 'System interrupts' using 25% of the CPU, which basicaly means that a single thread is utilizing 100% of 1 logical processor. I've inspected the system log, and 1 error stood out: 'BcmNfcIc driver has failed initializing NFC device.' System log was flooded with these messages. First event was logged after the windows was restarted (after the bios update). I ran the Lenovo System update and installed the offered Broadcom NFC Driver [64] 1.3.0.190. It didn't help to resolve the issue with the NFC device initialization and consenquently CPU usage. I went to the device manager, and disabled 'NFC SMBus Device' under the system devices. CPU usage went down to 0%. Now the question is, did my NFC device actually fail, or the new BIOS update introduced this issue?

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RELEVANCY SCORE 52

Hello,i've purchased a 4X10H04506 tablet dock for my Helix 2 20CG. Charging and HDMI on the docks works well, while none of the three usb 3.0 ports seems to work properly: no devices detected at all, and the led on my sandisk memory pen do not light, like there is no power on the usb ports, or are turned off.Don't know what to try: do I have to ask a refund for the dock, or maybe there is something I can check or should try?thank you for any help.PM 

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