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ThinkPad X1 Carbon Fingerprint Reader Part Number 1st Gen

Q: ThinkPad X1 Carbon Fingerprint Reader Part Number 1st Gen

I am trying to find the fingerprint reader part # for a first gen X1 Carbon. Type 3443 (34XX).

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RELEVANCY SCORE 200
Preferred Solution: ThinkPad X1 Carbon Fingerprint Reader Part Number 1st Gen

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RELEVANCY SCORE 90.4

Après avoir fait la mise à jour vers w10 mon lecteur d'empreinte ne fonctionne pas. Dans la gestion des périfériques il n'est pas visible. J'ai installé le pilote mais c'est toujous pareil, il n'est pas visible.. quelqu'un pourrait il m'aider ?
Merci
 
Google translate: French >> English
After upgrading to w10 my fingerprint reader does not work. In the management of the pheripherals it is not visible. I installed the driver but it is always the same, it is not visible .. could someone help me?Thank you
 
 
Moderator comment: Please feel free to post in your native language, but as the principal language of this community is English, please include a translation alongside for the benefit of other members. Regards.
Commentaire du modérateur: N'hésitez pas à poster dans votre langue maternelle, mais comme la langue principale de cette communauté est l'anglais, veuillez inclure une traduction pour le bénéfice des autres membres. Cordialement.

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RELEVANCY SCORE 89.2

Hi Experts, I have installed Fingerprint Manager Pro Windows 7 32 bit to my x1 carbon laptop 207A. After Installation and restart, I click the Lenovo Fingerprint manager pro and it prompted cannot access/enroll fingerprint because my account is a guest or built-in administrator. I have been using this account as administrator. I even activate the user admin account by using the cmd and enter the command net user admin /active:yes (something like that). After that the admin account was open. But still it prompted that error. What should I do to enroll my fingerprint? Please help me!!

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RELEVANCY SCORE 88

Hi,
I would like to be able to add a media card reader to my 3010MT Optiplex Dell PC system. I noticed some machines were equipped with one 5.25" bay sharing a slim optical drive and media card reader in one bay.

What options do I have, do I have to change out my current optical drive or can I buy a media card reader that will fit with correct caddy etc in my current available 5.25" space below my optical drive.?

Basically wanted part numbers for 19 in 1 mcr for my 3010MT. Also, would a generic 5.25 device work?

Thanks

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RELEVANCY SCORE 84.8

I found p/n: 00UR857 N KBD Bezel ASM,w/ FPR here: https://support.lenovo.com/us/en/documents/pd104024 Does this include the fingerprint reader? Photos of this same part number show a hole where the fingerprint reader would be.

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RELEVANCY SCORE 83.2

Hey guysWe have a heap of X1 carbons and quite a few fingerprint reader issues basically after the system is on for a few days the reader can stop working (normally overnight) when trying to login (windows10 windows hello) the light above the reader is off and it doesnt detect any sort of fingerprint going into device manager, going properties on the reader and unticking "allow the computer to turn this device off to save power" fixes this for most people but some still have the issue, we've got some with stock drivers and some with the latest drivers installed any ideas?

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RELEVANCY SCORE 83.2

I have a 1st gen Carbon x1 type 3448.  It came natively with Win 7.  Ever since I got it, the finger print reader had a hard time reading my finger print unless it is wet.  Is this typical?  Second, I had upgraded it to Win 10.  I now have the authenticate with my finger print once when I start the computer and once when I login via Windows Hello.  I know non-Authentec reader has this problem but my x1 has Authentec reader.  TIA for your answer!

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RELEVANCY SCORE 83.2

I have a 1st gen Carbon x1 type 3448.  It came natively with Win 7.  Ever since I got it, the finger print reader had a hard time reading my finger print unless it is wet.  Is this typical?  Second, I had upgraded it to Win 10.  I now have the authenticate with my finger print once when I start the computer and once when I login via Windows Hello.  I know non-Authentec reader has this problem but my x1 has Authentec reader.  TIA for your answer!
 
Moderator edit: Matched Subject to content.

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RELEVANCY SCORE 83.2

So I just got back my laptop from lenovo repairs and the finger print reader dosen't work.   the device manager has dected the fingerprint reader, and claims it is working properly.  I also went into the bios and cleared the fingerprint data.  It doesn't change the problem when I go to set up the fingerprint, I enter my pin and then I get a windows error sound.  the deep "da dah dah".  and then it doesn't proceed any further.   I have no idea what to do next for my laptop.  

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RELEVANCY SCORE 83.2

I own two 1st gen X1 Carbon, one 3440 and one 3460. One has Win10 Home and works just fine. the 3460 has Win10 Pro and the fingerprint reader does not show up as a biometric device and I cannot make it work after searching for solutions.  There are no biometric devices in device manager. There is only an authentication device - TouchChip Fingerprint Coprocessor. Does anyone know how to test the fingerprint hardware to ensure that it is working? I have tried all the solutions listed online and it never shows up. 

A:Carbon x1 gen 4 fingerprint reader problem

First, look in the BIOS under security/I-O port access and make sure it is enabled

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RELEVANCY SCORE 82.8

I just got a X1 Carbon 4th Gen and the trackpoints are different than they used to be. The hole is much smaller than the old design. I have been trying to find a part number but haven't had any luck. My favorite is the concaved version, but I would like to find any version at this point. Thanks for any help!

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RELEVANCY SCORE 82.4

Hi,since the recent major Windows 10 update my fingerprint reader does no longer work.It is suggested to use Windows Hello instead, but Hello is not supported on my hardware (3460). Does anybody have a suggestion on how to re-activate the fingerprint reader again?It may be that I (or Microsoft?) deleted the software to earlier activate the reader.  Any hint on how I could get that reinstalled? (Sorry for my english - it's not my first language.Thomas, Zurich - Switzerland

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RELEVANCY SCORE 82.4

Hi everyone,I have an X1 carbon 2nd Gen laptop, with type 20A8S18T00. Everything works fine except the fingerprint security. I have installed the ThinkVantage Finferprint Software v6.0.0.8102 - the latest one, then the fingerprint driver "should be already installed along" (as I read somewhere).  But when I tried to enroll new fingerprint data, it always show the error E7210005 - "Cannot enroll user. Cannot update passport. Cannot find fingerprint sensor device". I have checked my BIOS Setting and seen that the option "Fingerprint Reader" was disabled and there is no way to select it and change value to Enable or whatever. I have heard people said that option must be enabled before doing making any changes with fingerprint data. Now I'm totally stuck! Here are my BIOS Setting screenshots: 1 - BIOS General Information 2 - Security >> Fingerprint 3 - Security >> I/O Port Access 4 - Security >> Secure Boot Could you please have me solve this case? Thank you so much.













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A:[X1 Carbon 2nd Gen] Cannot enable fingerprint reader in BIOS

Hi chaudh76, welcome to the forum.
 
     The correct software for the device is Lenovo Fingerprint Manager Pro:
 
http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x1-...
 
      The version you have listed (v6.0.0.8102) is for ThinkPad X1, X1 Carbon (Type 34xx), not your 20A8.
 
     Make sure you download, and run, the ThinkVantage System Update:
 
http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x1-...
 
     If you download, and run the ThinkVantage System Update first, all of your system drivers will be checked. If any of them need updating, they will appear in the list, and you can download/install them through the program.
 
     Also, here is the complete Lenovo support, and download site, for your ThinkPad X1 Carbon (Type 20A7, 20A8). It contains everything you need: Downloads/Product & Parts/Manuals/Solutions/Videos/Accessories
 
http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x1-...
 
Cheers
 
DragonRider
 
    

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RELEVANCY SCORE 82.4

Just purchased the x1 carbon, upgraded to windwos 10 and I cannot install the Lenovo Fingerprint reader software! I only see 8.1 avaiable. No option for Windows 10?Anyone? Nevermind! Found a fix. https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/Fingerprint-support-on-Windows-10-ThinkP...











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A:2015 X1 Carbon fingerprint reader and Windows 10?

Man, the 2015 X1 Carbon is crap! The 2013 model, I could turn the laptop on with the fingerprint sensor!

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RELEVANCY SCORE 82.4

In the last few weeks, I have noticed the fingerprint reader on my 4th Gen X1 Carbon works infrequently. I find that upon boot, it only works about 25% of the time. The remaining times, I am forced to enter my password and the fingerprint driver shows an error in Windows Device Manager. I am running the lastest version of Windows 10, have completed all recent BIOS updates, and have attempted to reinstall all relevant drivers several times.  Wondering if anyone has had a similar issue or if support can provide a solution.

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RELEVANCY SCORE 81.6

I recently purchased an X1 carbon 1st Gen running windows 10 and I can't find a way to get the fingerprint reader to work. It may not be possible but I thought I would see if anyone here has found a solution. Apparently there is a solution for the type 20AF but I can't find a solution or an updated driver for the Type 3460. If anyone can point me in the right direction that would be great. I have updated my Bios and many of my other drivers. I have tried downloading the Synaptic Metallic drivers as well And I tried updating my AthenTec Driver for the fingerprint reader but it still doesn't work. 

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RELEVANCY SCORE 80.8

My Finger print drivers are not working, I had switched from FP sensor to PIN on login screen since then the driver is not working Tried to reinstall the drivers have tried lenovo system update\Windows update\ Install in compatiblity mode but nothing helps 

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RELEVANCY SCORE 80.4

I have a X1 Carbon 20A8 2nd Gen which I have clean installed Windows 10 on today. It's a replacement laptop which I received. The fingerprint scanner does not show up in the Device Manager, even after installation of the Validity drivers for Windows 10. Resetting fingerprint data in the BIOS shows there is no fingerprinter reader detected Any ideas?

A:X1 Carbon 2nd Gen fingerprint reader not showing up after Windows 10 clean install

Actually can anyone help me, the model is 20A8-S00C00, does this particular model actually have a fingerprint scanner?

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RELEVANCY SCORE 80

Hi, I've just attained a new Thinkpad X1 Carbon 3rd Generation and have downloaded the 64-bit Fingerprint Manager Pro program from the Lenovo site. After restarting as required, I've entered my Windows password and get the error message "The device is not connected to the computer. Please insert the authentication device." I've attached an image showing this. I'm running Windows 8.1. Any suggestions would be much appreciated. Thanks!


























Capture.PNG ?51 KB

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RELEVANCY SCORE 79.2

I ordered a brand new Thinkpad Yoga 260, eveything is fine and I love the machine, except for the fingerprint reader which is not detected and not working. It looks like a hardware problem with the fingerprint reader :I have never seen him it blinkingit doesn't show up on device manager (and I already checked for hidden devices : nothing)it is activated into the BIOSno trace of a fingerprint option on Windows settings under accounts / connexion options (not sure of the naming in english as my Windows is in french)no more luck when trying to install the latest Synaptics FP driver from Lenovo :  a window opens, I click start and the window closes itself after 5 seconds, then nothing special is happening anymore. No error message, nothing.Is someone with a Thinkpad Yoga 260 having the same troubles or could be of any help ? Thanks !










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A:Fingerprint reader not detected on new Thinkpad Yo...

Hi
 
I don't have that Thinkpad model, but for what I remember in some other model the Fingerprint reader was internally connected to an USB port.
 
You can check some programs like HWInfo and check where is the fingerprint reader plugged to see if Windows recognize there is a deviced plugged on it. It can also be interesting for you to grab the hardwareID to know the manufacturer of it.
 
Which Windows version are you using?
There is also some fingerprint drivers on the Yoga 260 support site for Win10 and Win7.
http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-yoga-series-laptops/thinkpad-...
 
Maybe you can also give it a try.
 
Regards

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RELEVANCY SCORE 78.4

It appears the my computer is not recognizing that the fingerprint reader exists. when I try to log in to the software it just tells me that "The device is not connected to the computer, please insert the authentication device" What do I need to do to caibrate this?

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RELEVANCY SCORE 78.4

Dears,             My T460p fingerprint reader not working when I join in my company domain, it works fine in local account. I used to use fingerprint reader in my previous laptop T440p without any issue both local and domain account in windows 10 pro. Please help me with this issue as it very annoying to type my long password.  

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RELEVANCY SCORE 78.4

The FP reader does not work on my T450s under Windows 10, even though the drivers "Synaptics FP Sensors (WBF) (PID=0017)" are installed correctly.I can get into the Windows Hello Fingerprint Setup (snapshot below) but the FP reader doesn't do a thing.Following the steps suggested in Fingerprint-support-on-Windows-10-ThinkPad-T440-and-newer does not change anything. The notebook is brandnew and I didn't have Win 7 or 8 on it before for testing the FP reader, but the driver installed without any issues -- so I guess it's not a hardware problem. I'm happy for any suggestion. 










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A:Fingerprint reader not working on ThinkPad T450s u...

Issue resolved. It was indeed a hardware problem.

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RELEVANCY SCORE 78

I also reintalled and update the software from the website. And I have check the status of fingerprint reader in BIOS.  Thanks,

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RELEVANCY SCORE 78

I would like to replace the DVD drive in a ThinkPad P70 with a 2.5" hard disk, and I have trouble finding the right adapter. I have found several references here and on other sites to the part 00NY314. I have ordered it from IBM, and it's indeed the right shape, but it's only the plastic shell with a metal bottom, and there is no connector for the HDD. Here's a picture of the part that I have received. Note the absence of connectors. ?I have called Lenovo support, and they told me that the part 0B47315 might be the right one. I have ordered that one, too, and while it has all the necessary connectors, it doesn't have the right shape, so I believe it's not appropriate for the P70. Did anyone actually order the part 00NY314? Were you able to connect the HDD? Where did you order it from? Did IBM ship the wrong part? What's the correct part number for the adapter?

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RELEVANCY SCORE 78

Does anyone know the part number for the ThinkPad X1 Yoga? I usually buy a spare or two.

A:Part Number for Lenovo ThinkPad X1 Yoga

For the whole unit? The PSREF will have them: http://psref.lenovo.com/

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RELEVANCY SCORE 77.6

Hi, everybody!
Does anyone know PART NUMBER of SD card reader for Optiplex 7050?
This card reader is the same for all Optiplex desktop series: 3000, 5000, 7000.

Thank you in advance.

A:SD media card reader for Optiplex 7050 part number?

vals55,Contact Dell Spare Parts Department at 1-877-717-3355 for part information and purchase options/availability.

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RELEVANCY SCORE 77.6

Hello,Today I updated my Thinkpad X1 Carbon 5th Gen with the latest drivers recommended by Lenovo Vantage program, as well as the latest Windows 10 Pro updates. After conducting those updates, I can no longer sign in using the Fingerprint sensor.When I open the Device Manager to check the status of the Biometric Device driver, it shows the following message: "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)"The sign in option using the fingerprint does not even show up in the Windows settings for Sign In. Things I have already tried:1) Update the driver through the Device Manager 2) Download and reinstall the fingerpring driver from the Lenovo drivers website3) Reset fingerprint settings in the BIOS and making sure it is enabled4) Change configuration in "gpedit.msc" -> computer configuration -> administrative templates -> windows components -> biometrics -> allow the use of biometrics and allow users to log on using biometrics set to enabled None of the 4 attempts above solved the problem.Can anyone please provide any solution for this case? It looks like a lot of people have been experiencing this issue and no one from Lenovo provided a clear and definitive solution. The latest drivers must have bugs and, in my opinion, Lenovo must stop distributing them until this issue is fixed. Thank you very much.Best.  

A:Fingerprint stopped working after latest Drivers and Windows updates (Thinkpad X1 Carbon 5th gen)

I know you have a X1 carbon and not T570 but did you see the below post from a Lenovo employee?  Specifically the part about SGX?  It fixed my problem on my TP25.
 
https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/T570-Fingerprint-stopped-to-work-after-d...
 
Hope this helps

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RELEVANCY SCORE 77.2

The fingerprint sensor doesn't work. I tried installing the drivers for it, but then, I try to enroll my fingerprint, and, well, let the pictures do the talking. The sensor doesn't even show up in Device Manager. Any help would be nice.Error

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RELEVANCY SCORE 77.2

HiI recently applied the Windows 10 April update to my x270. Everything worked okay however Windows Hello and the fingerprint reader no longer work. I have checked the Biometric settings in device manager and the Synaptics WBDI (SGX enabled) device is showing the following status"This device is not working properly because Windows cannot load the drivers required for this device. (Code 31){Operation Failed}The requested operation was unsuccessful". I have checked everything is enabled in the Bios and also uninstalled and resinstalled the device from Lenovo. Has anyone else experienced this issue. Is it a driver incompatability with updated windows 10?Is there an updated driver somewhere please? Thanks in advance 

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RELEVANCY SCORE 77.2

Hi, I just bought an second hand X1C4 (in Germany). The serial number is written in the BIOS (there is no label on the back). However this SN can neither be validated in the warranty database, nor be found in the product support site. I don't think that I can return it now.In which case this can happen? Is it possible that this SN is somehow wrongly flashed into the BIOS or can it be that this particular laptop is some kind of "illegal" article? Thanks! 

A:ThinkPad X1 Carbon 2016 Serial Number cannot be va...

Hi, I don't know if this applies to you.  I had a motherboard replacement on a IBM A30p and a W510 Thinkpad.  Both times after motherboard replacement I had problems with warranty validation.  On both of my cases after board replacement they put in the wrong serial number by putting in the letter "O" vs the number "0".  Since i still had the label and my purchase receipt i did not resend it in to IBM to fix the BIOS serial number.  Again i dont know if this applies to you.

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RELEVANCY SCORE 76.4

Hi. Installed Windows 10 on my W510.The Fingerprint reader doesn't work. Can anybody help please?

A:ThinkPad W510 FingerPrint reader doesn't work - Windows 10

Hey friend, Check the device manager. Maybe the driver is missing.

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RELEVANCY SCORE 76.4

Hi. Installed Windows 10 on my W510.The Fingerprint reader doesn't work. Can anybody help please?

A:ThinkPad W510 FingerPrint reader doesn't work - Windows 10

Hey friend, Check the device manager. Maybe the driver is missing.

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RELEVANCY SCORE 76.4

Hi,I have X1 Carbon 5th Gen. When I connected ThinkPad Thunderbolt 3 Dock to my notebook fingerprint reader stop working. After it i tried to disconnect dock, restart my laptop, fingerprint reader started to work fine. When I connect dock again fingerprint reader stop working.

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RELEVANCY SCORE 76.4

Hi, Can someone please help me with the correct FRU number for LCD Rear Cover. Below are my laptop details X1 Carbon (Type 20A7, 20A8) Laptop (ThinkPad) - Type 20A7Generation 2, Non-Touch, WQHD 2560x1440 I am planning to order the part online in lenovo store. Thank You..!

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RELEVANCY SCORE 76.4

Hi.. How many concurrent bluetooth connections can my Thinkpad X1 carbon support?   Today I use a bluetooth headset - and now want to add a bluetooth keyboard.  Is this the max?  Could I also add a bluetooth mouse as well?  Thanks!

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RELEVANCY SCORE 76.4

Hi, If I order a spare part online through "Support.lenovo.com" website, will I get the part which is same as the images availabe in lenovo support website. Also, can someone please let me know how to order lenovo spare parts online. Thank You!

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RELEVANCY SCORE 70.8

Been going back and forth and can't seem to find a screen that can replace my Thinkpad x1 carbon 3460 1f4 screen. Have found one for the 3448. Don't know if they use the same screen and pins?  See photo for description of the replacement screen I'm looking at.  













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A:Can the Thinkpad x1 carbon 3448 laptop screen replace a Thinkpad x1 carbon 3460 1f4

The 3448 and 3460 machines use the same panels, hinges, lid, cables, etc.

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RELEVANCY SCORE 69.6

I have a T460s on a fresh install of Win10. I just bought an external USB fingerprint reader https://www.amazon.com/Fingerprint-PQI-Matching-Biometric-Security/dp/B06XG4MHFJ/ref=sr_1_3?ie=UTF8&....My hope was that when my laptop was docked (on a ThinkPad Pro dock), I could plug it into a USB port on my external keyboard and login using it. For the time being, I'm just trying to get it working with the laptop undocked (i.e. forget about external keyboards, USB hubs etc.). Starting from scratch (i.e. fingerprints cleared in both Windows and the BIOS, and the external USB NOT plugged in), I setup the internal fingerprint reader, add prints, and am able login with no problem. When I plug in the external reader, drivers install just fine.  I enrolled a different finger, and was able to login just fine. However, when I unplug the external USB reader, I am never able to get the internal reader working again.  With the external unplugged and after a full restart, the internal will still not let me log in: the fingerprint option doesn?t even show up at the Windows login screen. The only way I can get the internal working again is by plugging the external in again (so that it appears in Device Manager), uninstalling both fingerprint devices (just uninstalling the external USB does not work), restarting the computer, and reenrolling my fingerprint using the internal. I know there is an option in the BIOS to just use the internal re... Read more

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RELEVANCY SCORE 66.8

Hi,I have a Thinkpad P50 equiped with a fingerprint reader.Worked perfectly well for months, but suddently stopped working.I verified/updated drivers, but this was not the problem.I then had the bad idea of changing the BIOS security option to enable the pre-POST fingerprint option.Now I end-up with a system that keeps rebooting forever preventing me to access the BIOS configuration.(I guess that after pressing F1 for entering BIOS, it expects me to scan my finger, but doesn't find the reader, so reboots again and again.)Please HELPThank you!!

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RELEVANCY SCORE 64

Hello Dear forum members,  We are in process to create new tool which will edit/update the Serial number of Lenovo PC BIOS, we want to do it with some customised scripts?. My question is can we do this with any type of service available ?  can this be done with  any tool, any company which provides this type of service?  Thanks,Dr RDX 

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RELEVANCY SCORE 64

Good day,
Got my new and shiny E7470, but there is some trouble in paradise.
Is there a way to improve fingerprint reader? This thing is complete <profanity>. Half of the time it does not recognize the finger and when it recognized, it just takes too long. Updated all drivers and software to the latest, as per dell support suggestion. Still <profanity> :D My old Vostro 3350 FP reader works better in any case.
And the second question is, can the nfc read tags? Installed a couple of programs from windows store, but they do not show the tags info. When the sound is on and I place a tag on the reader, there is chime and that is all. Device manager shows, that device is active and working without problems.
NFC card should be Mifare Plus.

A:How to improve fingerprint reader and can the nfc reader read tags? e7470

Received my E7470 few days ago same exact problem. Go to Dell Support website download and reinstall the Chipset Drivers 10.1.1.9 ,A01
Seems there is problem after updating the ControlVault driver. This fixed my issue.

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RELEVANCY SCORE 62.8

Hi!I just got a new "X1 Carbon 5th Gen - Kabylake (Type 20HR, 20HQ)" and a "X1 Carbon Thunderbolt 3 Dock". I have an external screen connected to the dock and it works fine (VGA connection). I also have an other monitor with display (DP) connection that I want to use. But my computer can't find the other monitor, only the one with VGA connection. Is there any easy ways to fix this problem?Best regards

A:ThinkPad X1 Carbon 5th gen can't connect 2 external monitors in X1 Carbon Thunderbolt 3 Dock

[Posted moved and topic edited for discoverability.  AG]

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RELEVANCY SCORE 62.4

the square part inside the number 5 key  on the number pad  is snaped the key wont go back in  

A:the square part inside the number 5 key on the number pad ...

Hi, Try ordering a replacement key from a site like the example below - the key will also come with the retaining clip. http://www.replacementlaptopkeys.com/hp/ Regards, DP-K

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