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Solved: router issue: 2.4ghz not working, 5ghz working

Q: Solved: router issue: 2.4ghz not working, 5ghz working

Hi, I have a netgear WNDR3400 100nar router, dual band, 2.4ghz and 5ghz. I set up 2 connections. On the 2.4ghz I set up a WEP connection with 64 bit encryption for my wireless repeater (WNR2000). On the 5ghz i set up WPA2 for regular use. Unfortunately my computer does not support 5ghz or atleast i dont think it does. My samsung tv picks up the 5ghz so I connected to that, the macbook pro connects to the 5ghz. The other computer I want on the 2.4 ghz with the repeater. Hardlined via ethernet anything and everything works. For some reason 2.4ghz wont connect wirelessly and does not even give me the option to enter the hex key. just says unable to connect. the 2.4 doesn't work on anything (currently the repeater is offline until I can fix this issue). Infact, ignore the repeater info. I think there is a problem with the distribution of the IP addresses. Could they be overlapping between the 2.4 and the 5? The next item on the network (tv) using 5ghz, occupies sequence 2 under the ip address....whatever the default is it would occupy 192.168.1.2. I have reformatted my computer, uninstalled and reinstalled network drivers, as much as I could do with the computer itself so I'm assuming it is the router. I've disconnected it and reconnected it, reset it, redone the whole network multiple times, renewed the IP address. What is going on? Can anyone help me please.

RELEVANCY SCORE 200
Preferred Solution: Solved: router issue: 2.4ghz not working, 5ghz working

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Solved: router issue: 2.4ghz not working, 5ghz working

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RELEVANCY SCORE 105.2

I have a Asus PCE-AC68 wireless card and can connect to my router TG799vacxtream on 2.4GHz, but I cannot see the 5GHz. That's strange, because I see it on my laptop running Windows 10 and on my iPhone and iPad. Only the Asus card cannot see the 5GHz. When I contacted Asus they put the blame on Windows latest update, and when I contacted Microsoft the put the blame on Asus and that they must update their driver. I contacted Asus again and asked for a date to have a updated driver but they can't tell. Strange policy?

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz, Intel64 Family 6 Model 30 Stepping 5
Processor Count: 8
RAM: 12286 Mb
Graphics Card: AMD Radeon HD 5700 Series, 1024 Mb
Hard Drives: C: 394 GB (246 GB Free); D: 2794 GB (1373 GB Free); F: 3725 GB (1882 GB Free); G: 28 GB (15 GB Free);
Motherboard: ASUSTeK Computer INC., P7P55D-E PRO
Antivirus: BullGuard Antivirus, Enabled and Updated
 

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RELEVANCY SCORE 105.2

I thought I had a double NAT problem, online somewhere it said go into Bridge Mode, CSR said the ISP router is already in that mode.

I have a cable router as my ISP, hooked up to a ASUS router (2.4GHz and 5GHz) for the house. Have 10 devices on the ASUS. On the Cisco ISP router, I got my Desktop computer in port 2 running to my Ethernet port on the back of my computer, and ASUS in port 1 which goes to the blue input port on the ASUS. I turned off the WiFi on the Cisco router.

The question I have is how can I log into my ASUS router when hard-wired into port 2 on the CISCO router.
CISCO is 192.168.0.1 - ASUS is using port one 192.168.0.10, Computer is using port two 192.168.1.194
ASUS is 192.168.1.1 - Can only access this router when connected to it via WiFi.

Well I am connected to both now - the WiFi on the ASUS and hardwired to the CISCO.
I have both routers open. ASUS 192.168.1.1 and Cisco 192.168.0.1
This problem seems to be artificially solved.

-----------------------------------------------------------------------------------------------------------------------

An other issue - I am trying to use ASUS AiCloud 2.0 and USB Application. I want to be able to access this computer anywhere in the world with an internet connection. Basically in USB Application under AiDisk (Share files in the USB disk through the Internet.) - I cant get past setting up a DDNS and receiving a ".asuscomm.com" link to access the computer. It says Invalid IP address. From my internet... Read more

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RELEVANCY SCORE 94.8

SO I picked up a new router thinking it was simultaneous dual band, turns out it is just single band. so either or. My question is, is it possible to leave the ADSL+ modem wireless on @ 2.4ghz and have the router wireless @5ghz?
 

A:New Router, 2.4ghz and 5ghz?

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RELEVANCY SCORE 93.6

I have a router on one side of my house that is broadcasting 2.4GHz. I have an extender on the other side of the house that is connected to the router with 2.4GHz, but it is broadcasting 5GHz. Both the router and the extender have the same SSID and password. Is this a suitable setup if I want to roam the house on the same network?

Thanks for the help!
 

A:5GHz Extender with 2.4GHz Router

I actually just disabled 5GHz completly around the house and both the router and the extender are on 2.4 and have the same SSID and password. Is there anything else I need to do to make roaming the house a smooth process?
 

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RELEVANCY SCORE 92.8

Hello,

I have 4 apple devices in house. 3 on 5ghz connected to access point, and 1 on 2.4ghz.
its a belkin router, model N10117.

the belkin router is connected to a virgin router.
thier is a setting on the belkin router, which allows you to use it as an 'access point'.

all 4 devices can connect perfectly. and use programs like 'VLC remote' perfectly.

but when it comes to itunes on the pc, after setting all the apropriate settings on itunes,
itunes is unable to see all 4 devices for 'wireless syncing'.

ive come to a hault, and stuck :/
many thanks in advance,
stuart

A:Router 5ghz and 2.4ghz not see apple devices?

as etc info -

I have virgin router 4 lan ports - port 4 is connected belkin N10117 router, and setting is set too 'act as access point'.

PC is connected to virgin router via LAN...

is it something to do with the IP address maybe?

stuart

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RELEVANCY SCORE 88.8

                           I want to notify that my wifi adapter is not detecting 5Ghz bandwidth it detects only 2.4Ghz ,I am using Y50-70 Laptop (Lenovo) it is a high end gaming PC which has this feature and the hardware capability to detect 5Ghz bandwith.I Bought this laptop on 25/12/2014, i have been using this laptop ever since ,i was using this laptop in LAN to access internet for faster internet ,at certainty I started using the internet using WIFI ,but i came to notification that it only detects  2.4Ghz bandwidth,but this model and the WiFi adapter has the capability to detect 5Ghz bandwidth , i went to the lenovo service centers (Volta Technology Solutions in Chennai many times, but they are not rectify the problem clearly and they asked to mail to the customer care or to call. Please notify this mail as soon as possible and rectify the issue in the means of replacement of the WIFI adapter within the warranty period. Laptop serial no : CB33567993    Model no: 80EJ59431090


























laptop bill1.jpg ?885 KB

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RELEVANCY SCORE 77.6

ok, i'm sure that i broke whatever it is that's keeping my desktop from seeing the router. i had an issue with my new HP printer (continuously trying to install the already loaded software), and made some changes in SERVICES.... haven't been able to connect to the net since.

when i attempt to repair my network connection, i receive an error:
"Windows could not ifnsih repairing the problem because the following action cannot be completed: renewing your IP address"

i'm running WinXP, with a Linksys router. the connection is great as i have two laptops currently using the wireless connection. i attempted to create a new network connection, thinking it might find the problem and fix it, but the desktop still can't see the server.

at the command prompt, i ran ipconfig /all and this is what i get:
primary DNS suffix....:
node type...............:hybrid
IP routing enabled.....:no
WINS proxy enabled...:no

conn-specific DNS suffix....:
DHCP enabled..................:yes
autoconfig enabled...........:yes
IP address......................:0.0.0.0
subnet mask...................:0.0.0.0
default gateway..............:
DHCP server...................:255.255.255.255
NetBIOS over TCpip........:disabled

i know just enough to get into trouble it looks like. i'm hopeful someone here can give me some idea on fixing my problem.

regards.
 

A:Solved: Issue w/Desktop seeing router - but it's working!

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RELEVANCY SCORE 76.8

I'm using a laptop (on vista) that, until recently, was connected wirelesly to a sitecom WL-173 router. After allowing someone to use the wireless connection, it appears that the wireless portion of the router is no longer functioning. I can access the internet when I use an ethernet cable to connect directly between my laptop and the router, but cannot find a wireless connection. can anyone give me any pointers as to why this might have happened, and how to fix it?
 

A:Solved: Sitecom Wireless Router Issue - Not Working

If you mean that you do not detect the router's wireless network it could be because (1) the router's wireless is disabled or (2) has failed or (3) the SSID broadcast is disabled, or (4) your wireless adapter has failed or, if integrated, (5) is switched off.

1, 3 and 5 are easy to check. For (4) do you detect any wireless signals? For (2) can any computer detect the network?
 

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RELEVANCY SCORE 75.6

I have recently acquired a faster USB adapter (NETGEAR N900) for my connection. I have a NETGEAR N600 router. I can choose from 2.4Ghz and 5Ghz. My connection runs very well on 2.4Ghz, I have a limit speed of 144Mbps. However, with 5Ghz that limit is 300Mbps, which I thought it was great, but when I switched to 5Ghz I was only getting 54Mbps and weaker signal strength.

2.4 uses one channel, while 5 uses two channels. Could that be the problem? Again, I'm fine with the current 2.4, but I was just curious if there is a way to increase my speed. It's always nice to have faster internet

A:2.4Ghz vs 5Ghz

I was researching this myself just this morning. Here's the link I read a comparison on the 2, hope it provides a little helpful info for ya.

Is 5 GHz Wi-Fi Wireless Computer Hardware Better than 2.4 GHz?

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RELEVANCY SCORE 74.8

I thought that 5Ghz would always beat 2.4Ghz hands down on everything apart from distance. With this in mind I set my router to broadcast at 5Ghz and thought that my wifi would be much better as a result,but it wasn't.

I have my router and my PC in the same room a few meters from each other, and while I was using 2.4Ghz I would always get 90% signal strength,but when I changed to 5Ghz instead of my signal getting to 100% it went to 70%? My router is capable of both 2.4Ghz and 5Ghz so why is it that 2.4Ghz is better than 5Ghz when I have been told that it should be the other way around?

I was told that microwaves, cordless telephones and other electronic devices use the 2.4Ghz frequency range and this causes intereference and as such causes a loss of signal.

5Ghz I was told is free of other electronic noise so it is much better and you will always get a stronger signal. The one thing which I was told that made 2.4Ghz better than 5Ghz was the fact that legal restrictions on 5Ghz routers meant that the amount of power they could use to output a signal meant they were not so good over long distances, and in some countries it was even illegal to use 5Ghz frequency.

A:2.4Ghz vs 5Ghz puzzle?

The higher the frequency, the more power it takes to emit said frequency in comparison to lower frequencies. If you have a decent router, however, it shouldn't make a difference which band you transmit. Just because the router CAN use the 5GHz band doesn't mean it'll operate best on it.

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RELEVANCY SCORE 74

I am having an intermittent issue with my Asus RT-AC88U router (purchased about 4 months ago). The issue started about a week ago and there have been no changes I have initiated to the router or my Windows 10 Pro PC.

I noticed it first on my phone when at home, it would connect to WiFi (2.4GHz) just fine but said under the connection that internet was not available. 5GHz and wired connections had internet just fine. Resetting (power cycling) the router did not fix it but sometimes it seemed to fix it's self. Last night I had no WiFi on 2.4 but this morning it's fine. My provider is Comcast but if it was Comcast I think the issue would be on 2.4 and 5.

I contacted Asus via their support chat and the tech. had me change some setting and I figured that fixed it till the problem showed up again a day and a half later.

Has anyone had a similar issue and if so found a fix? Is this a router hardware issue and I should contact Asus for a replacement?

Thanks for the help!!
 

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RELEVANCY SCORE 74

I have an issue with the Wifi connection, but it is only problematic when I'm connected to 2.4Ghz networks.My laptop is running with a Intel(R) Dual Band Wireless-AC 8260. When connected to 5Ghz networks no problem at all, but when the laptops connects to 2.4Ghz networks the internet either does not work at all, or it is at such a low speed it is impossible to be productive. Especially if I'm not near the router as it then automatically shifts to 2.4GHz due to better signal. The issue is present with any network - not just my home network. I have no issues with other devices (PC's, Mac's and smartphones) at home; only this specific laptop. I have chosen 5Ghz as the prefered option, and the driver is up to date. What to do? 

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RELEVANCY SCORE 74

Hi everyone!

This is my first post here, so apologies if I am not providing the correct/enough information at the outset.

I will be happy to provide as much information and in a timely manner as prompted.

The crux of the issue, is that recently the 2.4ghz and 5ghz connections in my home are only working one at a time. Meaning, I can be connected to 2.4ghz, but am unable to disconnect the same device from 2.4ghz and connect to my 5ghz network if I chose to. This is not a device compatibility thing, as an example I have experienced this on an iPhone XS.

Now, the interesting thing, is that when connected to my 2.4ghz for example, the connection will frequently drop, and then if I select 5ghz, my connection to the internet will be successful.

If I were to go back to 2.4ghz it will not connect.

After a while the 5ghz will drop and I will revert back to 2.4ghz.

It is incredibly obnoxious.

Please help!
 

A:Wi-Fi Connection Flipping from 2.4ghz to 5ghz

It's either a problem with the radio in your router, or a problem with the networking components of your laptop. Borrow a router from a friend and see if the problem continues, if your friend's router works, then the problem is isolated to your router - buy a new one. If your friend's router doesn't work, then it is a problem with your laptop.
 

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RELEVANCY SCORE 73.2

My internet is working on my laptop (wireless), but is not working on my desktop - same modem/router/etc used for both. What can be the problem?
 

A:Solved: Internet not working on desktop, but working on laptop - same modem/router, e

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RELEVANCY SCORE 73.2

I just ran over this strange irritating problem on one of my laptop devices...  The connection times out and drops but still connected to router. No internet works when dropped and cant access WAN either when this happens. When this occurs the internet comes back for some second and then randomly drops fast again
The problem only occurs on 1 laptop and @ 2.4Ghz channel works just fine on 5Ghz. 
When internet drops on laptop connected with 2.4 the mobile who is also on 2.4 works just fine 

A:Laptop drops internet ONLY @ 2.4GHZ not 5Ghz

Please post the computer and router model next time.Download MiniToolBox and run the program.When open, checkmark or select all options then click Go.A notepad will open then copy-paste the report on your next reply.

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RELEVANCY SCORE 73.2

I bought a D-link DIR 825 router, having read claims that, on ONE wireless network, it runs 2.4GHz and 5GHz frequencies SIMULTANEOUSLY, and somehow determines for itself how to apply those frequencies to what I'm trying to achieve on the network.

D-link's own support contact denies that this is possible, which appears to contradict D-link's claims about the DIR 825 and what I have read about the product online. They are saying that, indeed, you can use both frequencies at once, but on DIFFERENT machines, i.e. that a single machine cannot be simultaenously connected to both frequencies.

For the life of me, I can't see how to connect to both frequencies at the same time. When setting the DIR 825 up using the relevant wizards, it treats the 2.4GHz and 5GHz as two separate wireless networks. I can then connect each of my computers to one or the other, but apparently not both.

Any help would be enormously appreciated!
 

A:D-LINK DIR 825: how to connect to 2.4GHz and 5GHz simultaneously

They imply two separate transceiver circuits insted of just one that switches transmitting frequency.
Traffic for the 5GHz will be faster with a separate SSID and transmitter., since you will cut out the delays caused by the transceiver switching frequency and handling the slower 2.4GHz traffic.

Your problem is that the computer's wireless adapter can only connect to one SSID and IP address.
You can set up alternate connections for your wireless adapter using a different SSID and IP address for the separate frequencies and switch back and forth, but this is not what you want.

To connect your computer the way you want you would need to have two wireless adapters on the computer.
Set one up using the 2.4GHz SSID and IP address as a default for general wirless use.

Setup the other one using the 5GHz SSID and IP address.

You would need to then set up routing on your computer so that programs that need to use the 5GHz will connect to it.
 

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RELEVANCY SCORE 72.4

HiLooking for the part number to replace wireless card in notebook.I need a dual band 2.4ghz and 5ghz card.Current part is HP p/n 709505-001 sps#709848-001ThanksGlenn

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RELEVANCY SCORE 72.4

Hello Windows Gurus,

I'm starting to design a 5GHz Wireless Networks that will work together with an 2.4Ghz during the tests and transition phase. In order to keep the same configuration into the clients, we are choosing the same SSID, so we do not have to go one be one and change the machine configuration.

My question is, If there are two WLAN, one with 2.4Ghz and another with 5Ghz with the same SSID, how Windows will choose to which frequency to connect?! To the 2.4Ghz (the default frequency for most APs) or will it try to connect to the 5Ghz (Faster and Less Interference)?!

I also checked and the computers does have Wireless card that works with 5Ghz frequency.

A:Which wireless frequency Windows 7 considers the best? 2.4Ghz / 5Ghz?

Welcome to Seven Forums,

When you said two WLAN, are there 2 WAPs? One operates at 2.4GHz and another one at 5GHz? Perhaps, you're talking about a Dual Band Router that supports both Standards (11n and 11b/g)?

If your Wi-Fi adapters support both and they are configured with a mixed mode then they should be able to connect to the 5GHz band. The wireless mode can also be changed from your router and set it to just '5GHz' if you'd like all the wireless network devices to utilize the 5GHz.
FYI....802.11n supports both 2.4 and 5GHz clients but you must consider 5GHz than the 2.4GHz if you'd like to achieve a great network performance.

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RELEVANCY SCORE 72.4

Good morning!

1. Background. I recently purchased a "Toshiba A505-S6017" laptop (Intel Core i5/4GB RAM/500GB HDD) with Windows 7, 64-bit, Premium Home edition installed: (1) I have a fully functioning home network with 4 (other) XP, 32-bit, PC nodes. (2) My router is a "Netgear Rangemax Dual Band Wireless-N Router WNDR3300." (3) My new laptop has an internal "Realtek RTL819 Wireless LAN, 302.11n b/g/n(draft) PCE-E NIC," (4) My laptop tranceiver is "Microsoft 2.4GHz, V1.0" (5) I have two wireless networks on the router, one for the 2.4, the other for the 5Ghz and can switch between the two, as desired.

2. Problem. Windows 7 found the 2.4GHz, no sweat, but does not see the 5GHz. I want 5GHz access since am worried about my 2.4GHz and mutual interference with household cordless phones, microwave, etc. which also use 2.4 -- plus, 5GHz is preferred for the speed/modernization advantages.

3. Actions to-date. I have followed Windows 7 procedures for automatic home-network detection, in many ways. I have researched (all/most?) involved OEMs' documentation, forums, and Internet-wide Google queries. I can find no solution or suggestions for the problem.

I am desperate to find a solution, as I need to set up access to my other computers from my laptop. I am considering upgrading my older PC's to Windows 7, but first need to address this issue. Can you help analyze and solve this?

Thanks so much for any consideration y... Read more

A:Windows 7 Detects 2.4GHz, But NOT 5GHz Mode on Home-LAN

Hello and Welcome to the sevenforums!

Have you investigated if the Toshiba wireless NIC has a 5GHz transceiver? If not, that is surely your issue. Cant see 5GHz if lappy isnt 2.4/5GHz dual NIC.

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RELEVANCY SCORE 71.6

I want to upgrade my home network to support HD streaming over Wifi. I am considering getting an 802.11ac router and replacing my laptops Wifi network card with one that supports the new Wifi 802.11ac standard.

On my home network I want to connect a TV set top box to the router over Cat6 but my laptop is the only device that will be connecting over Wifi. I have a Dell Inspiron 7520 laptop. It has an Intel Centrino Wireless-N 2230 Wifi card which supports dual stream but only one band: 2.4Ghz.

It looks like my laptop only has two internal antenna cables and for this reason I am thinking I cannot avail of triple stream Wifi-N 450Mb/s + 450Mb/s on a simultaneous dual band N900 router. I am stuck with a theoretical max of 300Mb/s on 2.4Ghz under Wifi-N and/or 866Mb/s on 5Ghz under Wifi-AC.

Here are my questions:

1. If I get a simultaneous dual band router can my laptop stream an HD movie on the 5Ghz band and at the same time download say a Youtube video on the 2.4Ghz band? I ask that because I'd like to get a such a router and preserve every ounce of bandwidth on its 5Ghz band for streaming movies from the set top box to my laptop... not have to share it for web browsing needs.

2. Would it be a better solution, or even possible, to install a third internal antenna in my laptop and get a triple stream 802.11n class Wifi card (such as the Intel Centrino Ultimate-N 6300) and Wifi-N Class router OR should I buy an 802.11ac router and get the better bandwidth it offers... Read more

A:Can my Laptop simultaneously connect to a 2.4Ghz & 5Ghz Wifi network?

You can stream HD movies fine at 150Mbps or even less but it depends on how much of the bandwidth is being used by your neighbors. This can be a big problem in some areas. You won't be able to use both frequency's at once.

Finding the best clean channels to use are what matters most on 2.4 GHz, channel bonding comes in handy sometimes but works best when the channels are mostly clear.

5Ghz is better in this respect because hardly anyone is using it so you tend to get all the bandwidth to yourself but the drawback with 5GHz frequency is that it won't go through walls worth a darn so it's really only useful for open area's outdoors or for large rooms.

I'm running the Asus AC66U router and the Asus PCI-e AC66 NIC which usually runs about 877.5-1.1 Gb. I can stream multiple YouTube video's while watching movies although I could also do this using the 2.4GHz frequency at 300Mbps.

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RELEVANCY SCORE 71.6

Hi,

I have a N600 Wireless Dual Band Router model WNDR3400. My question(s) is that if I connect with a wired cable, will I be connected to the 5ghz and avoid interference with those on the 2.4ghz connection?

For example, I have a wired connection with my Playstation 3 but i believe the Playstation 3 incapable of detecting the 5ghz when I do a wireless scan. Does this mean when I connect with a wired cable with the ps3 I use the 2.4ghz connection with other users and getting interference if they're doing something like streaming?

And finally, if my Laptop is unable to detect the 5.ghz connection does that mean I need some sort of adapter? Or does it have to do something with the settings. Its enabled and is on the default channel.
[Sorry one more question, where do I go to see who is currently using the internet connection in the setup]
 

A:Dual Band Interference Question(s) 2.4ghz, 5ghz and Wired

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RELEVANCY SCORE 68.8

at the tipping point right now. I am the landlord's son (my mother)
bought this $300 plus tax router and 2.4 ghz wifi entirely decides to not work most of the time.
restarted, rebooted, factory reset, downloaded other firmwares, NOTHING WORKS WTF!
sent a ticket to asus online and so far no reply call center is permanently closed I am guessing.

I am never buying asus crap again.
but please please ANYONE ANY HELP IS APPRECIATED

I have tried to switch wifi password into wpa auto personal etc etc except wep there is no wep setting on this dam thing.
I am running out of options. cant return it to bestbuy and they wont accept the return
 

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RELEVANCY SCORE 65.6

Hi! Computer: Lenovo ThinkPad T550 with Windows 10 Pro SP 1 Wlan Card: Intel Wireless- N7265, Model: 7265NGW BNFFC id: PD97265NGU-IC1000M-7265NG Problem: The WiFi card cannot handle 5 GHz networks and Wireless Mode can only be set to 802.11b/g not 802.11a/b/g, because that option doesn't exist.Is it a cheap crap card that doesn't have the 5 GHz feature or is it a Windows 10 issue? I've visiting several forums, but haven't been able to find any solution.I'm very thankful to receive any replies! Thanks and best regards ? Jorgen.

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RELEVANCY SCORE 64.8

Seems the Realtek 2x2 11bgn Wirelss **bleep** M2 Adapter that came with the T440P cannot work with 5Ghz ? I have seen articles claiming that the card cannot be replaced and others suggesting it can (but only if on a Whitelist ?).  Anybody know the answer to this? And assuming I can change the card, any recommendations ?   

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RELEVANCY SCORE 64

My Windows 8.1 laptop, fitted with an Intel Centrino Ultimate-N 6300 AGN wireless adapter, suddenly stopped automatically connecting to my router a few months ago. I attempted to connect wirelessly to multiple other routers, all to no avail. My laptop could only connect through an ethernet cable/tethered hotspot. I then moved houses and got the internet set up on a new provider and suddenly my laptop could connect wirelessly again! Sadly, after trying to connect to my university's wi-fi, I found out that the laptop wasn't fixed, it was simply able to connect to my new 5Ghz internet but still had trouble connecting to 2.4Ghz access points.

I've tried everything I can to fix this as my laptop is too vital to my studies for me to be without it even for a short period of time, therefore sending it off for diagnostic and repairs is out of the question for now. So far I have tried:

Installing the latest Windows 8.1 drivers for the card (currently on v.15.14.0.2)
Replacing the wireless card with a new one (same make and model)
A complete, fresh re-installation of Windows 8.1

Running out of ideas on what to try and so turning to the community for help. Even if you're not sure of a fix, determining the problem itself would also be a big help. Thanks much in advance!
 

A:Laptop can't connect to 2.4Ghz frequencies, only 5Ghz frequencies

Try the latest wireless driver from the laptop manufacturer's web site.

If that doesn't work then try the latest driver directly from Intel's site.
 

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RELEVANCY SCORE 64

So one day I was using a laptop wirelessly when the internet just suddenly turned off. I checked my modem and it was working fine but when I checked my router, the lights were on but not blinking. it was just a steady light. when I checked for a wireless network the name of the network I usually use didnt show up.

I tried unplugging everything and plugging everything back in again and I tried pressing the reset button on the back of the router. Can anyone help?

Thanks so much

P.S. my router is a linksys WRT300N Wireless-N Broadband router
 

A:Wireless router suddenly stopped working (Lights still working though)

what devices do you have connected the router anything else wireless
make and model of the pc

does the PC work if you connect to the router by a cable ?
if not
try connecting directly to the modem and see if that works OK

we need to see some details, which will mean you need to copy to a working PC
------------------------------------------------------------------------
{run Xirrus Wi-Fi Inspector} Download and install
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC

http://www.xirrus.com/library/wifitools.php
Direct link to the program is here http://www.xirrus.com/library/wifi_download_redirect.php
Then run and install the program
if you get an error - You need NET Framework installed for the WiFi Inspector to function.

Run the program

post a screen shot of the program running - if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information, and also post which network "Adapter Name" (1st column) is yours on the list

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
----------------------------------------------------------------------... Read more

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RELEVANCY SCORE 64

Hi,

I have a linksys model wrt54gl v1.1 and I am using Windows Vista 32bit Home Edition. I have a pc connected to the router directly through an ethernet plus a laptop, 2 iphones and a blackberry that get wireless internet from it. 2 days ago wireless stopped working. The internet on the pc connected to the router by ethernet is still working and the power, WLAN, ethernet, and internet lights are all lit green. The internet and ethernet lights flash when data is being transferred but the the WLAN light is not flashing. I have restored the router to factory default but it is still not working. The phones and laptop are not detecting any wireless network present. Hope you can help.

Paul
 

A:Internet working on PC connected to router by ethernet but wireless not working

I have restored the router to factory default but it is still not working.Click to expand...

The only other thing to try is to unplug the router for a few hours. You could also try another factory reset.
 

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RELEVANCY SCORE 63.2

Hi guys! I'm new to this forum but I come here in the hope that you can help me figure out why is it that when I connect my TiVo to my linksys router(configured as a switch), I STOP HAVING WIFI! Don't know why... As soon as I turn the TiVo box off the wifi starts working(as soon as I reboot the router)... The TiVo works perfectly, no breaks and perfectly connected to the network, but that specific router switch where it is connected, stops functioning though wifi(can't even connect!)

The setup I wish to use(and that is currently working) is:

Modem router(Thomson)---through cable to another router(with dhcp and nat disabled)airporttime capsule)--- through cable to another router(linksys) also with dhcp and nat disabled... Everything works when not using the TiVo box...
The only switch that stops working is the linksys(the one to which the tivo is connected)
Help me pleAseeee
(I'm from Portugal-using an internet tv service)
 

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RELEVANCY SCORE 62.8

My question is I have a computer with 2.4ghz as well as 5ghz, my router is a dual band 2.4 and 5ghz wireless n and no matter what I do my computer will not recognize the 5ghz network.

Background info: I have read through many forums and tried many different solutions none of which seem to work. My computer is 2 weeks old (hp). I have gone into device manager and clicked on the network card, properties, and advanced tab to discover my computer does support both 5ghz and 2.4ghz, as well both are enabled. My router is the wrt601n linksys dual band N wireless router. I have tried every setting possible with that router including : mixed, n only, a only, 20 or 40 all different widths and no matter what combination my computer will only pick up the 2.4ghz. Both drivers/software for my computer and router are up to date with the lastest. I have also tried close to and far away, distance and range are not issues either. It's becoming a major issue not having both bands working because we having gaming equiptment that when somebody is playing it kicks the other person off of the internet entirely! I am at a loss here on what to do please help!!!

A:Computer won't recognize 5ghz router (computer has 5ghz), windows 7

Go into your cards'
'Computer management' > 'Device Manager' > right click on your wireless card > 'properties' menu > 'advanced'

Check that 2.4/5ghz is set up for your correct country band! (UK = 1-13)

To turn on Dual band wireless 'n'
My linksys 2.4/5 pci card has a menu item called "Multimedia Gaming environment" > 'enable'

This enables dual band - top speed @ 300!

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RELEVANCY SCORE 62.4

Ok, i just got a Linksys Cable/Dsl VPN Router w/ 4-port switch and i'm trying to connect my computer from my cable modem to it and it seems whenever i follow the directions it says type in internet browser : http://192.168.1.1 , end up whenever i do this it does seems to disconnect my internet connection

I'm using Road Runner , my computer is running Windows XP home
 

A:Solved: Router not working...

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RELEVANCY SCORE 62.4

I have a buffalo wireless G router (WHR-HP-G54) I cannot get it working. It worked fined when I had AT&T. A week ago my dad switch to comcast. I already tried a hard reset. It works fine without the router (modem to computer).
 

A:Solved: router not working

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RELEVANCY SCORE 62.4

Currently using a WGR614v7 Netgear Router and for quite some time the LAN has just stopped working, only untill recently when the wireless is beginning to get interference have i remembered to get this fixed. When I look at the router statistics i get the attached file.

Another problem is that in device manager my 3Com Dual Port 10/100/1000 PCI-X server NIC has error code 31 where the reccomended solution is that the driver is needs to be updated, yet when i update the driver it says its the most recent, its version is 10.10.0.1. This was a prebuilt computer so i dont actually know what this part fully does but from what i read is that its an adapter.

The LAN doesnt work on any of the computers or laptops in the house yet thr wireless works fine on everything in the household. I am also using a Virgin Media connection and the connection from the modem to a computer Via wire works fine. My main priority is to get the LAN working but i have just posted everything i may feel affecting it and i am using a fully updated version McAffe as a firewall and antivirus.

Thank you in advance and sorry for being so vauge with my information.
 

A:Solved: LAN on router not working

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RELEVANCY SCORE 62.4

Hello forum.
I have a problem with my router, recently it has stopped working, well at least I think it is the router.

I have 2 computers which are networked using a wireless router plus i also now have a laptop which I bought for when I go Uni.

So basically my problem is that i cant use the internet on my second computer which has a network adaptor and i cant use the internet on the laptop

I got a feeling that it may be the laptop which is causing the problem but i dont know how to fix it.

Also the computer which is directly connected to the internet works fine.
If anyone can help me please do.

Nick
 

A:Solved: Router not working?

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RELEVANCY SCORE 62

Hi I'm kind of new to this so please bear with me.

I currently have 3 computers in the house that are connected through a wired connection. The internet is provided by Comcast and we have a 5 port wired router as well. The modem supplies the internet and then the modem is connected to an uplink on the port switch. On the routerthere's 1 ethernet cable to the main computer, 1 to another computer, 1 to the Xbox 360, and another to a wireless adapter type of thing.

Now all the lights are on and the activity light is blinking like it always is but the internet is still only working on the main computer. So it says everything is working but its not. I've called Comcast and they said there's no problems and that the connection should be working fine and its just a problem with my router.

I've tried the power cycle and it would usually work but this time around nothing's been working. Tried resetting the modem and it doesn't fix it.

Need help to get the internet working on all the other computers! Please and thanks
 

A:Internet is only working on one computer, but router says its working on all?

The following procedure should get you a connection with any broadband modem that is configured to use DHCP for the router connection, such as cable modems, and many DSL modems. If you require PPPoE configuration for the DSL modem, that will have to be configured to match the ISP requirements.

Note that the wireless encryption and channel selection will have to be done after the basic wired connection is established, the first step is to get wired connections working.

Reset the router to factory defaults by holding the reset button down for 15 seconds with power on.
Turn off everything, the modem, router, computer.
Connect the modem to the router's WAN/Internet port.
Connect the computer to one of the router's LAN/Network ports.
Turn on the modem, wait for a steady connect light.
Turn on the router, wait for two minutes.
Boot the computer.

When the computer is completely booted, let's see this.

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

NOTE: For the items below in red surrounded with < >, see comments below for the actual information content, they are value substitutions from the previous command output!

In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

IPCONFIG /ALL

PING <computer_IP_address>

PING <default_gateway_address>

PING <dns_servers>

PING 206.190.60.37

PING yahoo.com

Right click in the command ... Read more

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RELEVANCY SCORE 62

hello,
I got optimum installed yesterday to replace my dsl.
long story short they put the modem + router downstairs and everything I need to use is upstairs, so I was trying to connect my old router to the new router .
new router is a netgear and old router is a Linksys e3200
new router had a lan port connect to old routers wan (and also tried lan) but did not work.
I changed the permissions and I changed the ip addresses as well has the dhcp.
got fed up with it last night and reset it to factory this morning.
would someone please walk me step by step as to why this is not working? and please explain so anyone reading can understand. thank you.
 

A:Solved: router to router not working.

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RELEVANCY SCORE 61.6

okay here's what going on.

This weekend I had my cable modem replaced and work was done to the outside cable connection after my internet went kaput over the weekend.

Everything is fixed but when I hooked up my router to the modem for my network, I couldn't get a connection thought it.

One thing I noticed is that I can't access router. I'm starting to wonder if it has died. It keeps giving my bad password even though I've reset it and entering the factory passwords.
 

A:Solved: router not working after service...

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RELEVANCY SCORE 61.6

My Belkin Wifi router which was working fine earlier has stopped working now. It shows a red/orange light and nothing else ( it normally shows a green light ). The light doesn't blink or flash. As a consequence, my wifi devices aren't connecting to the internet, however i can connect via my pc normally through my modem. I have a iball Baton modem and the model number of my wifi router is F7D1301 V1. Please, help guys.
 

A:Solved: Wifi Router not working

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RELEVANCY SCORE 61.6

I'm connected to my roommate's Linksys BEFSR41 router by LAN cable, and my computer recognizes the connection. The "Internet" light on the router is lit, so I know it's properly connected, but when I try to access the internet nothing happens. Firefox's loading bar stays completely empty, eventually the page times out and there is no exchange of packets on the connection. I can't seem to figure out the problem.
 

A:Solved: Router connection not working.

Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
 

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RELEVANCY SCORE 61.6

hello ppl. i have a netgear WGR614v4 wireless router, when i go to 192.168.0.1 i just get a blank white screen where before i used to get settings and all other options and stuff. wats wrong?
 

A:Solved: Router page not working!

Post the output of ipconfig /all in the command prompt.

Start -> Run -> "cmd" then Enter
 

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RELEVANCY SCORE 61.6

My Linksys router is not working with 2 computers. One, a Windows desktop, says "did not assign network address". The other, a Macbook, connects perfectly to the network with a full signal, but is not connected to the internet when I try to use it. They are both new to the network - the router is new and no one has tried to use these computers until now.

I'm not sure if I need to set the router to include these computers? It's a Linksys router, password protected with something like 64 HEX security. If anyone has any ideas, please let me know!
 

A:Solved: Router not working with certain computers

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RELEVANCY SCORE 61.6

I appear to be having some wireless issues.

A couple of weeks ago my wireless connection disappeared, it had been running fine for three years (this was on a linksys - wrt54gs). However I could still get connection through an ethernet cable.

This led to me resetting the router settings same problem persisted, no wireless but could still access via cable.

Out of frustration I bought a new router (Belkin - (http://catalog.belkin.com/IWCatProdu...uct_Id=461137#).

Once again I set up the router, software says it is working and when I unplug there is still no network present.

FYI I have tested my laptops wireless connection elsewhere and it works fine. I have also searched for router with two other wireless devices (PSP and mobile) and no network present.

I can confirm that I am only 2m from router, and there is nothing interfering (of which I am aware).

Net stumbler does not find the network (assuming you just run the scan function)

And I have tried teh following :
change the channel the wireless uses
change the wireless speed to b only / b/g / gonly etc etc (if the router allows it)
double check you're router is not hiding the ssid
temporarily set the wireless up with no security enabled - make sure you switch security back on afterwards.
Any help would be greatly appreciated.
 

A:Solved: Wireless Router/s not working...help!

You've already tried just about every trick there is. It sounds like there is some kind of Wi-Fi canceling device near your router. (No, I have never heard of such a thing!)

For checking the wireless signal you don't need it connected to a modem, so try the router and a laptop in other parts of the house. Or outside.
 

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RELEVANCY SCORE 61.6

So just last week I switched my internet provider to Comcast. The internet works fine when hardlined to my desktop, but when I either one of my D-Link routers, the wireless internet doesn't work at all.
Just today, I was about to get internet on my desktop which it was hardlined from modem>router>desktop. But when I connect to my network on my laptop, I get no internet at all. I've been working on this issue for DAYS with no result. HELP PLEASE.
Here's the ipconfig thing from the cmd prompt:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Charlene>IPCONFIG /ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : hiro
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.dc.comcast.net.

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : hsd1.dc.comcast.net.
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connecti
on
Physical Address. . . . . . . . . : 00-0C-F1-EA-F2-DE
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
Lease Obtain... Read more

A:Solved: Router and Modem Not Working Together

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RELEVANCY SCORE 61.6

EPOX EP-8KHA MOBO
AMD athlon XP 2200 CPU
1.5 GB RAM (generic mixed)
3com network adapter
actiontech 1000 dsl modem
Belkin f5d7230-4 router
I am trying to set up a home network. i cannot connect to the net after hooking up everything. however i can still download stuff with a program im not supposed to mention here. when using install cd for router i get the message "Cannot connect to router" and am then dirrected to check my eithernet cables. i know the cables are good 'cause i can use them without the router (direct from modem to pc) and everything works ok. any ideas?
 

A:Solved: belkin router not working?

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RELEVANCY SCORE 61.6

hi ,
netgear 54 mbps ADSL2 + modem router DG834g v4, it was working well for nearly a year and now i have problem connecting to internet and the internet lamp does not glow and am unable to connect to net, i lost the installation cd or manual , can some one help me fix this prob.
Thank you
 

A:Solved: netgear router not working, please help!!!

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RELEVANCY SCORE 61.6

I had previously bought a router (D-Link DI-524) and ran my cable modem to it, and then hooked up two PC's to it via cables. Everything was working fine, with some help from others on the forum (http://forums.techguy.org/hardware/455768-solved-hooking-up-both-pcs.html)

Recently, the router just stop working, after a power failure. The lights are on, but neither PC is getting an internet connection. I plugged and unplugged it with no luck. When I connect the cable modem to one PC, it sees the net, but going through the router no such luck.

How can I start to figure out the router problem?
 

A:Solved: Router stopped working

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