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New Yoga C930 camera not found

Q: New Yoga C930 camera not found

I just purchased a new Yoga C930 with an integrated camera. I have changed all the settings I can think of to activate the camera to no avail. I have uninstalled and reinstalled and still I cannot use the camera. Any suggestions?

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RELEVANCY SCORE 200
Preferred Solution: New Yoga C930 camera not found

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RELEVANCY SCORE 79.6

I have a new Yoga C930.  The camera doesn't seem to work - I can select it on the apps menu, and the function opens OK but the camera is dark (black, nothing there).  Am I missing something?  How do I turn this on?  Is the camera maybe not installed? 
 
MOD: Title edited to include model

A:Yoga C930 Zoom on Camera lost after Update

Yoga C930 or Yoga BOOK c930 (the one with the e-ink panel instead of a keyboard)?

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RELEVANCY SCORE 79.6

Hi  I just newly bought Lenovo Yoga C930 and the camera is not working the screen is black when i open the camera app. The camera is enable on my device. i turned on the privacy settings for to access it to apps also i did check the device manager which it says that the integrated camera is working well. I have just updated the windows 10. I would appreciate solutions as to what i have to do. Thanks a lot!

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RELEVANCY SCORE 77.6

The camera disappeared from the Windows 10 Device Manager. If Device Manager cannot "see" a device, then there's no way to use that device. I have tried reinstalling the camera device driver which I downloaded from the Lenovo support page. The camera still does not appear in Device Manager. If anyone knows of a better driver, please tell us. My suspicion: I am betting that some recent Windows 10 update somehow conflicts with the Lenovo driver. But if my suspicion is correct, I'd imagine we'd see a flood of complaints. How to load the Windows Device Manager: Press the Windows key or touch the Windows Start "button."Type Device Manager and Windows will show you that app.Launch Device Manager.

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RELEVANCY SCORE 67.2

Sometimes, my 920 acts as though there isn't an installed camera. If I go to device settings, Cameras is no longer on the list. Rebooting doesn't necessarily help. I can reboot several times with no change. Then, mysteriously, the camera can reappear without an obvious reason why. I've wondered whether it could be a conflict with an external camera I use sometimes, but sometimes that isn't a problem (I can use the internal camera even if I had been using the external one previously) and sometimes the internal camera can't be found. So that might be irrelevant. Is there a way to tell if it is a software or hardware issue? I still have a tech support contract, so what are the odds that a technician will be able to tell what the problem is? Any thoughts? I'm quite sure that it isn't the function key issue. That doesn't help. Thanks in advance.

A:Yoga 920 camera sometimes not found

I should probably add that a few times the camera has stopped working and disappeared in the middle of being used. Everything seems fine and then it won't work and is nowhere to be found in device manager.

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RELEVANCY SCORE 66.4

Hi there. I am having trouble finding the camera on my 910. I tried doing a factory reset on the computer, but it couldn't find the driver. I tried going to lenovo's website and manually installing it, but still nothing. The last thing I have resorted to is to install legacy hardware, but I'm not sure which device I should install. I appreciate any advice! Also, an important note is that I cracked the screen on it a while back and had Geek Squad replace it using the accident replacement plan they offer. I am unsure whether the camera was incorporated before then, as I never needed to use it until recently.

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RELEVANCY SCORE 66.4

yoga pro 2's camera problem. it says no camera attached. and the lenovo service bridge doesn't seem to work either. 

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RELEVANCY SCORE 61.6

Hi, for the X1E, before replacing compoents, it is suggested on the manual that we need to go to the BIOS to disable the battery first. How about the 4K version of Yoga 730 15" and Yoga C930?

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RELEVANCY SCORE 61.6

Hi, I am looking for a laptop with a 4K screen. According to the specs, the X1 Carbon Gen 7 and X1 Yoga Gen 4 will have 51W battery. Does that mean even they will get the latest cpu (which some said there is not much different), they will have shorter battery life than the current Yoga C930 which has 60W battery? https://www.ultrabookreview.com/24380-2019-lenovo-thinkpads/https://www.ultrabookreview.com/24458-lenovo-yoga-c930-review/ 

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RELEVANCY SCORE 60.8

Hi, I keep getting conflicting information. Has anybody tried the Lenovo Pen Pro on these laptops? Are they fully compatible with each other? https://www.lenovo.com/ca/en/accessories-and-monitors/pens-and-supplies/pens/TAB-ACC-BO-Lenovo-Pen-P...

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RELEVANCY SCORE 60.8

Hi, I noticed that when I took the laptops out from a computer bag and immediately flipped them over into a tablet, the login screen showed up with a prompt to enter the password. However, virtual keyboard did not show up. I had to turn the laptps to laptop mode, entered the password and then flipped them back to tablet for the machines to function. This has happened to both my Yoga 730 15" 4K and Yoga C930 4K. Why? Perhaps it is not the virtual keyboard not showing up but the touch screens did not respond? Is this a common issue for the Yoga line?

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RELEVANCY SCORE 60.8

I know there is a security cover/slider for the camera. When I use Skype or the Windows camera app I see a grey box with a picture of a camera with a line through it. I do see a small LED light next to the camera come on. That's a good sign but still cannot see myself. The F8 key hasn't helped in this case. Any ideas?

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RELEVANCY SCORE 60.8

I got a new Lenovo Yoga C930 last week. On set up the camera did not work. Camera light is on, camera keyboard button is on, camera activated in Devices; I uninstalled and reinstalled the software, updated Windows - no fix. The  shop I bought it from tested it and said it was a camera hardware problem. They replaced it with a new machine. Same problem on the new machine - the camera doesn't work. Called the shop technical support - ran thorugh the same fixes but the problem isn't fixed. Is Lenovo shipping faulty machines? Is there a fix? If not I'll send this one back and  buy a different make.

A:C930 - new laptop - camera has never worked

Hi,
 
You've posted the same thing in Yoga C930 and Yoga Book C930 threads.  Please clarify which model you have.  (And don't ask me to justify the confusing names...)
 
How are you testing the camera?  And forgive me, but I have to ask: are you sliding the privacy shutter out of the way?
 
Z.

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RELEVANCY SCORE 57.6

I bought my ThinkPad X1 Yoga for around $1600 CAD with 2 years on-site warranty. The Yoga C930 is usually around the same price or more expensive, but the yogadays promotion right now made the base model $200 cheaper even with 2 years on-site warranty. Would you guys say that at $200 cheaper, the Yoga C930 is worth it? It has dual fans and a bigger battery, those seem to be the main advantages. 

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RELEVANCY SCORE 56.4

Hello, I recently purchased a Yoga C930 (less than a week ago).  I had a few screen glitches and just thought it was normal for a new computer that hasn?t really run yet but today I turned it off and now it will not turn back on.  If I press the power button, the keyboard backlight turns on for about a second and sometimes the fan turns on but then it immediately turns back off.  This repeats itself every five seconds until I hold the power button and it turns off again.  Has anyone had a similar issue or know a possible solution?  I have tried to reset but there is no physical Nova button and I cannot access the Nova menu since the computer does not get that far when turning on.

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RELEVANCY SCORE 56.4

I recently purchased the Yoga c930 to mainly draw on the go and do artwork in various apps and programs (mainly Photoshop, SketchBook, and Krita). However, this 2 in 1 is unable to download the wacom feel it driver ( I get a message saying that the wacom driver is not compatiable with the computer/tablet, which is wierd because the pen uses wacom aes technology) and I am having trouble with getting pressure sensitivity to work in almost everything I have tried to draw in. I even tried to change setting within the programs themselves, but the only one that really worked was Photoshop. Krita and Sketchbook still have no pressure sensitivity. There is also a Lenovo Pen Settings control panel for pressure sensitivity, but it does not really seem to make a difference in sensitivity when I change the settings there. Any suggestions as to how to get the pressure sensitivity to function properly on this computer would be greatly appreciated. I really don't want to have to return the laptop and get the Yoga 720 13" becuase this computer is really nice otherwise, but I'm starting to think that may be the only option if I want to have a better drawing experience.

A:Yoga C930 Pen Pressure

You are using a Yoga Book c930? Or a Yoga c930? Doesn't sound like you have the Yoga Book (This is the Yoga Book forum) based on the replacement laptop you would get.

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RELEVANCY SCORE 56.4

Hey all, just wondering if anyone has solutions for the pen failing to eject in a brand new c930? The pen ?clicks? when you press it but does not eject beyond a mm or two (so you can?t grab it).  Wondering if if there are any obvious solutions or if I should just return and get a new one.  Thanks!

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RELEVANCY SCORE 56.4

The pen that comes along with the Lenovo Yoga C930 isn't working on my laptop. The battery shows full and I barely ever use the pen but I have many plans of starting to use it. It really saddens me that I left an HP laptop for a Lenovo just to come to this problem. It has only been 1 month since I've bought this laptop and I barely use the pen but then it doesn't work anymore. There was a time where I didn't charge the pen for a whole week but I put it back and didn't touch it ever since. It's impossible that anything could have happened to the pen because I left it in a drawer. The touch screen works perfectly fine.... I don't know what to do and I am really really sad/disappointed. I need help with this if anyone can let me know of anything I can do or what's wrong? 

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RELEVANCY SCORE 56.4

Hi!I just got my new Yoga C930 yesterday and im not sure the space key should look/feel like this. It don't have any travel distance, it's feels like a touchkey. Is it normal at this product? I'm uncertain, it's my first laptop. I made a picture from it. It's height its a little bit under of the others.

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RELEVANCY SCORE 56.4

Hi We've problem with the Yoga C930, that's gets very hot when it's charging, both on the bottom and on the top in front of the soundbar, and we can also feel the heat between the kyes. Is there a known solution to this problem?  It's a new pc, and all drivers are up to date including the BIOS.  Best regard Simon

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RELEVANCY SCORE 56.4

Hi All, I got new laptop YOGA C93013IKB Glass 2 days ago, but I noticed that Laptop temperature is very high specially while charging or playing simple games like asphalt 9.  I opened Lenovo vantage and downloaded the latest battery firmware and BIOS update but still I'm facing this issue. Anyone can recommend a solution for this  

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RELEVANCY SCORE 56.4

Just wondering if anyone knows of any good USB-C chargers that I can use with my C930. I'm looking to leave one at home and pack the other in my backpack for charging on the go

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RELEVANCY SCORE 56.4

I've got problems with brand new Yoga c930. Getting BSOD all the time and it restarts. On the attemps to recover or reset the system same thing happens just BSOD. I'm able to boot live Ubintu from USB, however when I try to boot recovery Windows USB that I downloaded from Lenovo it wont boot. I can see it in the Bios/Boot menu, I changed the boot order to start USB first, disabled Secure boot, but still the machine not booting from the recovery USB. Any suggestions?

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RELEVANCY SCORE 56.4

I have a brand-new Yoga C930 2-in-1 with a 1TB SSD and 16 GB RAM, which I'd like to run Ubuntu Linux on. I can't manage to boot from a USB (type A) pen drive yet, though. I managed to enter the BIOS (via this hint) and the "Boot from USB" option is "Enabled". When I exit the BIOS, though, saving the changes, having the USB pen drive plugged-in into the USB-A slot, Windows is booting up just normal. No USB boot happens, no boot menu is shown. Also, the usual pressing of buttons such as F2, F11, F12 or Del doesn't result in anything being shown from the BIOS. How do I boot from a USB drive then? Obviously, when there is a related option in the BIOS, it should be possible, shouldn't it?

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RELEVANCY SCORE 56.4

Greetings,the docked pen is not charging. It was about 60% charged out of the box but obviously ended up empty a couple of days later... I updated all kind of drivers but to no avail. Thing refuses to charge. Any suggestions?THXmx

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RELEVANCY SCORE 56.4

I have the YOGA C930 (not YOGABOOK) and i am looking for the replacement for the included pen.I've searched everywhere i could not find it even in the lenovo store.Does anyone know where to buy it or order it?Thanks in advance for the help.

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RELEVANCY SCORE 56.4

Hi all, I ended up exchanging my C930 because of this and the new unit came with a Western Digital SSD, which is either slow or faulty or windows defender is slowing things down for no apparent reason. Could C930 users post their crystalmark results here? The crystalmark utility is now available from windows apps.  Thank you!

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RELEVANCY SCORE 56.4

Hello everyone! So after going back and forth which laptop i wanted i finally ended up getting a Yoga C930 which feels MUCH better compared to the 730 i had for about a day. The only concern i have for it right now is the fan noise is noticeable. I updated all of the drivers and did all of the windows updates, but it seems the fan is much more audible compared to the 730 i had. (I used the windows app and Driver Easy to do this) It's not entirely annoying but i do notice it. I also notice the laptop tends to get a bit warm. I know its only been a few hours but still its something i've noticed.  This is the exact one i purchased from Best Buy I've also noticed the Dolby Atmos Speaker System app apparently isn't compatible with my device? Also looking if anyone has recommendations on which usb c dongle to use so I can connect extra USB, display, and memory card reader? Some of the ones I?ve found on amazon don?t exclusively list if it works on the yoga c930

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RELEVANCY SCORE 56.4

I purchased a Lenovo Yoga c930 last week and it got delivered today. I have been experiencing issues with the sleep and power options. As soon as I click the button to eject the pen, the laptop goes into sleep mode where I have to sign in again. The situation gets worse because sometimes the laptop would shut down randomly when the pen is ejected out or it is inserted back into the laptop. Does anyone have a solution for this issue or anyone faced a similar issue? I have checked the power options and I have set the power and sleep option as never. 

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RELEVANCY SCORE 56.4

My lenovo c930 (not the smaller book model) did not power on last night. When i would press the power button the computer would make a stange noise, kind of sounded when a car will not power on when it has a dead battery. However, when i pluged in the charger it powered on. The battery was not dead as when the laptop powered on the battery was about 30 percent.. i just bought this laptop 17 days ago, this is quite fustrating.. The device seemed to have a couple bugs the first couple days of use but i didnt think much of it when it went away.. i hope lenovo can take care of the issue..

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RELEVANCY SCORE 55.6

I recently purchased a Lenovo Yoga c930. When I use Cortana or anything else with voice detection, the microphone works. But as soon as I record video on the Camera app, it stops working. A lot of times the video appears to be only 1 second when the recording was on for much longer. How can I solve this?

A:Yoga C930 microphone problems

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RELEVANCY SCORE 55.6

Been going along fine. Updated a new battery f/w and was successful. Opted to installed OneKey Optimizer to calibrate the battery after the battery f/w update. However after install of OneKey Optimizer now I get a BSOD. I cannot restore from Acronis backups (externally), I cannot use the Win10 Repair PC option as every avenue takes me down the Bitlocker Recovery Key (to get going again) path. I didn't know this was enabled on a new PC and there's nothing about a key or password stored anywhere. Now it's a paperweight. I've seen similar when a system change is made with encryption running. There was a way to correct or change something in the UEFI/BIOS settings I thought. This was with another brand of PC though. Anyway to get past this even if I have to reset and lose everything?

A:New Yoga C930 wants Bitlocker Recovery Key

Microsoft turns on Bitlocker by default on windows 10 if you use a microsoft account and have a compatible drive. (I always turn it off.))  You can get the key from MS.  
 
https://support.microsoft.com/en-us/help/4026181/windows-10-find-my-bitlocker-recovery-key
 

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RELEVANCY SCORE 55.6

Lenovo Yoga C930 Impressions: Configuration Details ? 8th Generation Intel Core i7-8550U Processor? Windows 10 Home 64 - Upgraded to Pro? 14" FHD (1920 x 1080) with Dolby Vision? 12GB DDR4 2400MHz? Integrated Intel UHD Graphics 62? Iron Gray? Fingerprint Reader? Rotating Sound Bar with Dolby Atmos Speaker System? 256GB Solid State Drive, PCIe-NVME M.2 Since this is a replacement for the Yoga 920 I?ll use it in my comparison. I did have a Yoga 920 for several months.. The 12GB of RAM is an odd configuration but it is a nice in-between 8 and 16. I wish more manufacturers would offer this. I ordered from Best Buy and I paid $1299 for it. Ordering the exact same configuration direct from Lenovo would have been $1625. Not sure the reason for the massive price difference... I got the Iron Gray this time but I usually opt for silver (mica for the C930). It does attract fingerprints and smudges but for some reason it?s not as bad as I remember the Lenovo black being. I didn;t dig the light colored KB kets on the mica color so that was my main reason for going with the Iron Gray this time. So quick impressions: Screen Wow! For a 1080p screen this thing is fabulous. Brightness is improved over what i remember my 920 having but it still is not extremely bright. Speed It?s fast and snappy. I see no issues whatsoever and it?s on par with similarly equipped machines, as expected. The SSD is pretty fast. See screens... Read more

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RELEVANCY SCORE 55.6

Yoga C930 - plug in a Logitech mouse unified receiver in USB type A Always On port.Question:After I turn off the computer, the unified receiver will draw power from the USB port? 

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RELEVANCY SCORE 55.6

New YOGA C93013IKB with Bios 8GCN30WW. I have evertyhing up to date, but my wifi connection seems to randomly drop for about 10 seconds every now and then. Looking at the event viewer logs through my device manager I see an error message at the time of the wifi drops. Here is the event message I can see in the device manager  Device PCI\VEN_8086&DEV_2526&SUBSYS_00148086&REV_29\4&11c95301&0&00E4 had a problem starting.Driver Name: oem46.infClass Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}Service: Netwtw06Lower Filters:Upper Filters: vwifibusProblem: 0x15Problem Status: 0x0 Do I have a faulty wifi module or is this something an update/settings change can fix? Looking through the forums with other post having wifi drops, it's recommended to uncheck a box in the power management tab but I don't even have that tab available in my wifi device. This is getting pretty annoying for something this expensive.  

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RELEVANCY SCORE 55.6

All the testing I have done shows no Intel Thunderbolt 3 software or drivers installed under the standard current updated Lenovo configuration.  The Intel Thunderbolt control centre from the MS Apps store will not install also. The Lenovo support want me to re-image my 920 and C930 but this appears to be a waste of time if the required software for Thunderbolt 3 port does not exist and if the required Intel Thunderbolt controller chip is not installed . The Thunderbolt icon also does not appear when a thunderbolt device is plugged in.  The bios does not have the required Thunderbolt security settings options either. All of this makes me doubt that the claimed 40 gps Thunderbolt 3 ports are anything more than conventional 5 or 10 gps USB 3-c ports as that is what they appear to be setup as by Lenovo  I hope i am wrong. The required drivers are clearly visible in other similar specification Thunderbolt 3 computers e.g. HP spectre X360 but do not appear in the Lenovo C930 and 920

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RELEVANCY SCORE 55.6

Hi, I'm about to order the new yoga book c930, the one with the dual display (lcd + e-ink) setup. However, in my market (Sweden) only the m3 version with 128GB ssd and without pen is available as of now  Since this will be mostly a home web browsing 2-in-1 for me I'm fine with the performance and storage limitations but really would like to have a pen for it that works both for the LCD and the e-ink display for notes and sketching. Any hints as to which of all the different lenovo (or third party?) pens available that would work? Is the one that comes with the i5-version available separately? I haven't been able to find any guidance on lenovo.com and local pre-sales customer service didn't have any answer either unfortunately. Any guidance would be highly appreciated!

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RELEVANCY SCORE 55.6

Hi, I have some questions about this product. Could you please let me know the answers? 1. Is the SSD user replacable?2. For the 1TB version, is the SSD NVMe PCIe 3.0x4 at 32Gb/s?3. Are those two USB 3.0 Type-C ports running independently at full speed?4. It uses the same Intel UHD 620 as the X1 Yoga Gen3. Why it can only drive an external monitor at [email protected] 60Hz while the X1Y3 can drive at [email protected] 60Hz5. Does it use something like S0 or S3 which could cause compatibility issue with Linux?6. What are the differences between the Yoga C930 and X1 Yoga Gen 3?7. Given the same tasks, which one is less nosiy?

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RELEVANCY SCORE 55.6

Today I recieved my new C930 laptop from Lenovo and right off the bat I knew that the touchpad felt bad.   The main issue with it is the imprecise touchpad.  When trying to make small movements or adjustments the cursor on screen does not reflect the movement I am making on the touchpad.  The cursor either doesn't move at all, moves in a different manner than my hand, or jumps randomly.Another major issue for me is trying to two finger click (right click).  Often times when I attempt the two finger click, it is registered as a single finger click resulting in a left click.  This problem doesn't seem to appear when I do a two finger TAP though.There are other minor issues im experiencing, but they are so minor that I would be willing to just put up with it. I've tried updating the HID-compliant touch pad and HID-compliant mouse drivers, but I am told that I have the latest drivers even though the driver versions are 10.0.17763.316 and 10.0.17763.1 respectively. (these drivers are from 2006)  I've also tried uninstalling these drivers and restarting my pc to download new drivers. Anyways, any help to solve this issue would be greatly appreciated.

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RELEVANCY SCORE 55.6

Hi, I need clarification. I read some reviews and lenovo product page that both the FHD and 4K versions support HDR. One reviewer mentioend that the FHD version cannot detect HDR contents. Could you please clarify? Also, if I get the FHD version and connect it to an external 4K TV that supports HDR (either directly from the TS3 port of the laptop or via a TB3 hub like the Caldigit TS3+), will I be able to see HDR contents on my 4K HDR TV?

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RELEVANCY SCORE 55.6

I accidently ripped off one of these foam blocks. What do these blocks do? One side of the foam block touches the inside of the bottom cover. The other side of the foam block touches the USB C port. What do these foam blocks do? How do I search the internet for them? Are they conductive? What are they called. lenovo wont help

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RELEVANCY SCORE 55.6

Hi, considering to upgrade the 1TB SSD in the Yoga C930 4K to a Samsung 970 EVO 2TB. Anybody succeed in doing that? What is the procedure? Thanks. 

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