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Fingerprint reader only works spasmodically.

Q: Fingerprint reader only works spasmodically.

At Startup, the fingerprint reader illuminates. Very occasionally, one pass opens the Windows screen. Usually, it takes more passes and after 2 or 3 I normally give up and use the passcode entry. I've made sure reader and my finger are clean but this makes little difference. Any advise would be appreciated.

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Preferred Solution: Fingerprint reader only works spasmodically.

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Hi, anyone know of a figerprint reader keyboard the works with firefox. i recently bought the microsoft figerprint reader keyboard and optical mouse combo....what a bunch of junk it is. The fingerprint reader works good...but dont work with firefox....i cant have that. And the mouse stinks too...

So anyone got any suggestions? Thanks for reading

A:Fingerprint reader keyboard that works with Firefox?

My fingerprint reader works great with IE.

I guess being a Microsoft product, it would be a bit surprising if it worked with Firefox!

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My fingerprint reader doesn't work with Firefox or IE. It only works when logging in to Windows.My fingerprint software version is password manager version is 4.70I'm using Firefox ESR version 32 bitwhich enables me to use unsigned addons.Using Windows 7 Pro 64 bitThinkpad T400 2767 WU6 I woud greatly appreciate some help on this matter

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I have a Lenovo Yoga 730-15. After setting up the fingerprint reader for sign-on in Windows 10, it will work for perhaps a day or two but then become intermittent and after maybe 3 days will stop working completely. After going into PC Settings and deleting and setting up a new fingerprint read, the same pattern: works for a day or two, then becomes intermittent, then stops. Cleaning the pad (with electronics wipes) and updating to the latest fingerprint reader driver have not resolved the problem. According to Lenovo System Update, all critical and recommended updates have been installed. Any suggestions?

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I have bought a refurbished L470 thinkpad and i configurated the fignerprint reader with several fingers and it rarely works when i tried it. I have deleted the fingerprints and reconfigurated them but it's the same thing. I've searched for a solution in the manual but they only advise to clean it with a soft cloth which it doesn't work. Should i be contacting the warranty service?

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OS: Windows 7 Ultimate x64
Model: HP Pavilion dv7-6c95dx
Annoyance Level: Extreme

Okay, random weird problem that defies logic. I was busy doing stuff using Google Chrome (logged in on Facebook, trying to browse Newegg, etc.) and I tried logging in to my Newegg account using HP SimplePass, which uses the fingerprint reader technology to log you in to a bunch of different sites. However, this time around, Chrome crashed because HP SimplePass crashed.

I figured it would be best to reboot my system to clear out whatever was going on. However, upon rebooting, I get the "Device driver install yada yada" message that pops up, then it says driver installation failed. Going into device manager reveals that there is an unknown USB device attached (meaning, the fingerprint reader).

I've tried several times to install the driver for the fingerprint reader from HP (which originally had worked just fine). Now, it will not install. No amount of removing the driver and reinstalling it seems to be working, and I'm at my wits end. However, HP SimplePass installs just fine, but since it can't detect the fingerprint reader, it works by remembering typed passwords.

I'd rather NOT have to reinstall Windows if I can help it, but if anyone here has any suggestions that I could try to get this thing to work, that would be great. Thank you!

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I have a T460s on a fresh install of Win10. I just bought an external USB fingerprint reader https://www.amazon.com/Fingerprint-PQI-Matching-Biometric-Security/dp/B06XG4MHFJ/ref=sr_1_3?ie=UTF8&....My hope was that when my laptop was docked (on a ThinkPad Pro dock), I could plug it into a USB port on my external keyboard and login using it. For the time being, I'm just trying to get it working with the laptop undocked (i.e. forget about external keyboards, USB hubs etc.). Starting from scratch (i.e. fingerprints cleared in both Windows and the BIOS, and the external USB NOT plugged in), I setup the internal fingerprint reader, add prints, and am able login with no problem. When I plug in the external reader, drivers install just fine.  I enrolled a different finger, and was able to login just fine. However, when I unplug the external USB reader, I am never able to get the internal reader working again.  With the external unplugged and after a full restart, the internal will still not let me log in: the fingerprint option doesn?t even show up at the Windows login screen. The only way I can get the internal working again is by plugging the external in again (so that it appears in Device Manager), uninstalling both fingerprint devices (just uninstalling the external USB does not work), restarting the computer, and reenrolling my fingerprint using the internal. I know there is an option in the BIOS to just use the internal re... Read more

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Hi,I have a Thinkpad P50 equiped with a fingerprint reader.Worked perfectly well for months, but suddently stopped working.I verified/updated drivers, but this was not the problem.I then had the bad idea of changing the BIOS security option to enable the pre-POST fingerprint option.Now I end-up with a system that keeps rebooting forever preventing me to access the BIOS configuration.(I guess that after pressing F1 for entering BIOS, it expects me to scan my finger, but doesn't find the reader, so reboots again and again.)Please HELPThank you!!

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 fingerprint reader doesnot permit enrollment for built in adminsitrator account in windows 7Please help me how to acces the fingerprint reader feature with administrator account.

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Good day,
Got my new and shiny E7470, but there is some trouble in paradise.
Is there a way to improve fingerprint reader? This thing is complete <profanity>. Half of the time it does not recognize the finger and when it recognized, it just takes too long. Updated all drivers and software to the latest, as per dell support suggestion. Still <profanity> :D My old Vostro 3350 FP reader works better in any case.
And the second question is, can the nfc read tags? Installed a couple of programs from windows store, but they do not show the tags info. When the sound is on and I place a tag on the reader, there is chime and that is all. Device manager shows, that device is active and working without problems.
NFC card should be Mifare Plus.

A:How to improve fingerprint reader and can the nfc reader read tags? e7470

Received my E7470 few days ago same exact problem. Go to Dell Support website download and reinstall the Chipset Drivers ,A01
Seems there is problem after updating the ControlVault driver. This fixed my issue.

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After the update of Window 10 Hello to version 1809 that update unable my fingerprint reader and the pen reader. How can I fix this? 

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I also reintalled and update the software from the website. And I have check the status of fingerprint reader in BIOS.  Thanks,

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Hi there
I've just installed Foxit PDF reader -- It works fine -- now am uninstalling Adobe pdf reader.
Don't know whats up with adobe these days --if I could find a decent alternative to Photoshop I would --Note the GIMP is fine but I NEED photoshop unfortunately --it's still the best out there in spite of Adobe's messing up the latest releases of its software.


A:Foxit Reader works fine -- uninstalling Adobe pdf reader

I've used Foxit reader, but it wasn't totally compatible with Adobe Acrobat created PDF files, but in most cases it sufficed quite well. As for Photoshop replacements, there are a few others available and PaintShop Pro is not a bad alternative, though when Corel bought it out initially, it completely stuffed things up. I understand that it's fixed a lot of update issues etc in that time and it's leagues cheaper than Photoshop.

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I have a Lenovo X1 Carbon (2012 version) with a fingerprint reader. When I want to install the lenovo driver I have a message that said the Windows Biometric Framework need to be activate. I go into gpedit.msc and active the service, reboot the computer but still the error...

I check in the bios, no error..

Thanks in advance

A:Fingerprint Reader ?

Try looking at services and make sure that service is running. I would thing it should be set to automatic start.

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I am interested in one for a) Windows logon, and b) RoboForm use.

there used to be some available called Eikon UPEK, but Apple bought that company & now it seems there's only OEM vendors who sell the technology to notebook vendors.

Is anyone still making this stuff or is it and Windows Biometric Framework pretty much dead at this point?


A:fingerprint reader for Win 8.1

they definitely must still make them because i remember just seeing a few at fry's electronics the other day. i believe the brand started with a v.

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Have been using Microsoft Fingerprint Reader on my desktop for some time with no problems. Just got a new laptop, running Windows XP, same as the desktop, but cannot create a fingerprint logon. When i go to any of many logon pages from different accounts, I get a message saying that this is not a logon page. Have tried everything i can think of and cannot get it to create a logon with the reader.

A:Fingerprint Reader

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i need some help with a fingerrint reader!

i have a HP Compaq NC4400 laptop and it has one built in, but no software for it so any software would do i think seen as i have the hardware! basically i just think its a cool feature and want to use it for things!

anyway idea how ill get it to be used??!

Windows XP SP2 x32 <<<<----- my specs

A:Fingerprint Reader!!

check your control panel for the fingerprint reader setup. also you can go to hp and download the drivers if for some reason it was uninstalleld.

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I have a Latitude E6520 that is running on Windows 7 64 bit. I have the drivers installed, but when I try to enroll my finger, I get an error saying Capture Failed The Biometric Unit is not in the correct state to perform the specified operation Do you want to try again to enroll this finger. I tried multiple times to no avail. Any suggestions?

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I am thinking about buying a fingerprint reader and I would like to know the pros and the cons.

A:Fingerprint Reader Why or Why Not?


Can be useful with the right Win 7 compatible software - log in to forms/passwords.


Your finger can be cut off to gain access, and even with a password, your system can be compromised, so options will need to adjusted in the software.

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Hi Everyone, I have got my new probook last week and I am continuously facing this fingerprint reader issue, Whenever I try to enroll my fingerprint, it say "fingerprint reader is not connected"  .. I have tried different fingerprint drivers from hp official website but none of them worked..   Does anyone knows the exact solution? 

A:Fingerprint Reader

@Usman_Ahmad? You can use the Fingerprint Driver listed for your notebook at your Driver pages:Synaptics (Validity) Fingerprint Sensor Driver Driver:sp74167 Synaptics-Validity Driver V4.5.321.0A Commentary Windows 10 provides its own "fingerprint logon" software program set.  You do not need any other security software installed to use the Windows 10 logon.  Windows 10 (fingerprint) logon does not work with websites; Windows logon will get you into the computer by letting you use a fingerprint to log into your account. Windows 10 requires that you assign a PIN number in PC Settings > Sign-in Options to enable the fingerprint scanner.  Why?  Microsoft has added this additional security to allow access to the fingerprint scanner / software.  It is best if you write down / remember the PIN -- you will need it if the fingerprint software fails - and this does happen.  Nice thing about PIN -- it is tied to the hardware; no one can use it to remotely log into your computer.  NOTE:  You still need a Windows Password assigned to your account (ie., your local password or your Microsoft password used for password logins) -- PIN and password are not related.  PIN allows you access to fingerprint and perhaps other login methods (Hello, Picture). Additional Local Admin AccountAdditionally, it might be a good idea to add an additional local account that has administrative privileges.  If you... Read more

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Does anyone know of a a fingerprint reader that is compatible with vista 64 bit? I currently have two readers, none of which will work.

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I have a new laptop with Vista and a fingerprint reader. How do you set it to AUTOMATICALLY go to accepting your fingerprint as a login, withOUT having to click through 2 login screens first? And can you set it to ONLY accept a fingerprint as a login, without giving an option for entering a username/password? Thanks a bunch!

A:Using Fingerprint Reader

Depends on the make and model of the system and the software that comes bundled with the fingerprint reader. That should be available with the documentation that came with your system.

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Hallo Lenovo Community,Ich könnte einen Tipp gebrauchen, um ggf. diesen Reader zum Leben zu erwecken am Lenovo IdeaPad 520s-14IKB mit (Linux) Debian Stretch 64-bit.  bei lsusb kommt folgende Ausgabe:$ lsusb
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 8087:0a2a Intel Corp.
Bus 001 Device 003: ID 06cb:0081 Synaptics, Inc.
Bus 001 Device 002: ID 04f2:b5d9 Chicony Electronics Co., Ltd
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub   Beim Eingeben von fprintd-enroll ins Terminal kommt:
list_devices failed: No devices available  Dank an alle schon mal im Voraus. MfG b4sh

The quieter you become, the more you are able to hear....

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I have a dell usb fingerprint reader that worked on Windows Vista Ultimate 64bit and won't work on Windows 7 Ultimate 64bit. In vista I installed Dell Embassy Suit and it took care of everything for me. Of course vista didn't install its own driver to it. The minute I plugged in the fingerprint reader to Windows 7 it installed a driver. However this driver must not be any good because Windows 7 does not recognize it as a fingerprint reader when I try to enable its use to log onto Windows. Dell Embassy Suit can use the reader, but for some reason when I try to store fingerprints it will give me an error. Sometimes when I log onto Windows it will ask me to slide my fingerprint. When I do this it just asks for my user name and password directly after I swipe my finger. Its not super important, but I would like to get it working. Thanks for any help in advanced! -Kevin

A:Fingerprint Reader

Try updating from here.

Drivers & Downloads

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I just purchased my lenovo 720 yoga with fingerprint reader.  It uses the reader to log me into Windows,  Previously on my last HP, there was software installed that remembered my passwords every time i went to a website. when I would get to a website to log into, such as facebook, it would ask  me to swipe my finger and then log me in.   I have to belive that there is something similar for this laptop but I can't find any solutions.  Can someone help?  Thanks!

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Hi, I got a laptop with DigitalPersona software for the fingerprint reader. Now it works great with logging in and stuff. But it gives me problems with firefox in general. Also when I want to use it to log into facebook, I would try set it up, but it would always select the wrong username fields, and doesnt recognise the password field. HELP!! If you go to the facebook login, you will notice there is the username and password aread at the top, and the fields for becoming a member at the bottom.. IT ALWAYS SELECTS THE BOTTOM FIELDS, so its a bit weird. Please help!

A:Help with fingerprint reader

With Facebook, you have to be a bit creative to add its login to DigitalPersona fingerprint system. You have to do this only once, afterwards you can then use your fingerprint to login.

First, leave email and password fields empty and click Login.
New window opens telling about incorrect login credentials.
On this page you can setup fingerprint login normally.


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Hello, i just bought an HP Pavilion DV7-4040ed with an buildin fingerprint reader. I am able to secure websites and login screen with the fingerprint reader. But now im wondering how to secure a map with the fingerprint reader. So that when i double click the map on my desktop it will ask for my fingerprint

Thanks in advance

A:Fingerprint reader

I realize this is not answering your question.... but I suggest you do some reading on the pros & cons of fingerprint readers.

If somebody steals your fingerprints, you're pretty much out of luck for the rest of your life. You wouldn't be able to use your prints as a form of identification until you were absolutely sure all copies had been destroyed. There's no way to get new prints.

I have 3 HP laptops here with fingerprint readers. I consider them part of HP's bloatware & as such are never used.

HowStuffWorks "How Fingerprint Scanners Work"

Case studies reveal the pros and cons of biometrics

FAQ on Fingerprint Scanner, different types of fingerprint sensors/readers, Capacitive Sensors, Optical Sensors, Thermal Sensors, Pressure Sensors, RF Sensors, Ultrasonic Sensors, Static Fingerprint Reader/Sensor, Swipe Fingerprint Reader/Sensor

Fingerprint Reader Why or Why Not?

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After browsing threads/knowledge base here and googling, I am utterly confused.  Iwas looking forward to trying fingerprint recognition for the first time on my brand-new P50 and have no idea how to make it work or, after looking online, whether iteven works at all anymore.  No software from Synaptics or Lenovo (nothing underBiometrics in Device Manager).  Tried to install Synaptics FP driver and no result.Is this broken or just mis-leading advertising--not having an advertised functionality?Hopefully, I'm just being stupid and missing something--I'd be happy to have anyonehere prove that to be the case, lol! Thanks, PeterMadison,  Wisconsin  

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Hi not sure if it goes under here but here it goes

I'm looking for another thinkpad. I chose the E430 and here are the specs.
Model Highlights
Part number: 3254A18
3rd generation Intel Core i7-3612QM Processor( 2.10GHz 1600MHz 6MB)
Operating system
Windows 7 Home Premium 64
System graphics
NVIDIA GeForce GT630 2GB
Total memory
4.0GB PC3-12800 DDR3 SDRAM 1600 MHz (I'm gonna upgrade to 8GB)
Display type
14.0" HD VibrantView 1366x768
Hard drive device
1TB 5400 rpm
Network card
Intel Centrino Wireless N-2230
Optical device
DVD Recordable (Dual Layer)
One year parts and labour (system battery: one year)
6 Cell Lithium-Ion.

There is no fingerprint reader. I can't decide if I should get one or not. I have prevoiusly used a laptop with a fingerprint reader but I just used it for logging on to windows.

Should I upgrade the laptop to have a fingerprint reader and what features do fingerprint readers have now?


A:Fingerprint Reader

Pretty much that's it. I believe you can also preprogram website passwords into it so you can login with one swipe, but the only websites that don't automatically log you in are banking sites and sites that the reader won't recognize the login screen on anyways.

I had a computer last year for school that had a finger print scanner, and it got used very little.

fingerprint scanners are far more reliable that the webcam facial recognition that some laptops have, but it's easy to just type in your password.

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I finally decided to give up the battle of Windows 10 on my T61.  I re-installed Windows 7.  It kinda fits in better with the olde iron.  It seems to be a little quicker.  There's just one problem,  When I installed the Lenovo fingerprint software and tried to set it up, I found that there was no fingerprint sensor driver in Device Manager.  I haven't been able to find it.  Where can I find it?

T400,, 2.53ghz T9500,8gb ram Windows 7 Home PremiumT61,15.4 T7300, 2gb RAM, Windows 7 Home Premium14.1 T23, type 2647 9LU, 1.13 PIII, 1gb, XP Pro

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Guys - I have a 4th gen X1 (type 20FB) and downloaded the synaptics driver. But after installation, it seems to install the drivers but then disappears. It doesn't prompt me for setting up or recording my fingerprints. Is there a separate utility I have to use for that?Thanks

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Hi everyone and thanks for any help or advice in advance.

I have an HP elitebook 8440p laptop, windows 7 professional.

I took it apart and replaced the motherboard.

Put it back together and amazingly it seems to be working fine.

However it is not detecting the fingerprint reader, google seems to suggest that this is to do with BIOS settings.

So I tried to change them to enable the fingerprint reader on the next boot up.

But it wants a password which I dont have.

Google says I can bypass this with a code that I get when the Bios login fails and locks out, then enter that code as a checksum into a password regenerator.

But I don't get any code when the login fails and it locks up.

It seems possible that I could reset the bios including passsword by removing the CMOS battery and all power but thats not definite for all laptops, and as it took me ages to put it together, not particularly keen to take it all apart again.

Gave up at that point and decided to throw myself at your mercy ??

Thanks again,


A:Fingerprint reader not detected

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I have downloaded the digitalpersona password manager 2.0 from microsoft and it installed fine. When i try to register a fingerprint it keeps giving me a yellow questionmark and wont register it. I am dual booting to a seprate drive with vista ultimate and it works fine on that system.

A:Microsoft Fingerprint Reader

thanks i looked on that web site and found this

Fingerprint Reader

See the notes column for this product.
No beta software is available. Fingerprint Reader is not supported on Windows 7.so it looks like until they support it for windows 7 i am out of luck. its funny though it is a microsoft product you think they would support it

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Hi everyone, I know that this has already been discussed at some point in the forum, but I just want to bring It up again, since I think that this would be such a useful  function to add to the x200 Tablet. I'm a student from Germany and I do all of my paperwork on my x200t.  So in in evidently I have to read through quiet a lot of PDFs.  Now, when I'm in normal mode I can use the keyboard, my mouse or the trackpoint for scrolling, but when I'm in slate mode it really bothers to have to use the pen for scrolling all the time.  The fingerprint Reader is at an perfect position to use it as a scrolling device in slate and normal mode, it would be so easy just to swipe your finger over it to scroll.  Now, we all know that this is possible, cause many other manufacturers (Sony, HP, Fujitsu) offer this option and they use the same fingerprint reader (Authentec Inc.).  I've tried installing their software, but it didn't do the trick, so I was hoping that some one responsible at Lenovo will read this and contact the department which is responsible for the Fingerprint Software and ask them to implement this feature into the Fingerprint software. This would make the x200t an even better notebook then it already is,  Best regards 

_______________________________ThinkPad X200 Tablet, Win Pro 7, 64-bitStan's Tablet Blog - All about Touch

A:Use Fingerprint Reader to scroll

bump...that would be ****very**** nice =)  

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i had tried lot of drivers by downloading from the internet.but nothing happened.please help me .how can i set up the fingerprint reader?The reader still not set uped,help me soon

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I recently bought a laptop and on the logon screen theres a fingerprint logon and between the 2 buttons on the trackpad theres a reader. How would I set it up to read from my finger print?

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I've heard that laptop fingerprint readers are not all that secure and sometimes a false positive can occur and let in someone even though their fingerprint really is not registered. Is this true?

A:Fingerprint Reader - Secure or not?


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how can I use my laptop fingerprint reader it's not working 

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Fingerprint login option is not available on window login page. Over the year I own this T470, the problem happened occasionally and went away by itself except for this time. Look through the forum but no solution. Does anyone have any idea how to fix it? Disappointed at this machine, so many issues, not as reliable as Lenovo marketed.

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I have a HP DV6700t laptop with Vista SP1. Recently, the fingerprint reader stopped working. Upon start-up it says that the fingerprint reader is not detected. I believe this may be related to an issue with a new driver downloaded from Windows Update called AuthenTec Inc. AES2501A. However, I have tried rolling it back to previous driver and still had the same problem. Any help is appreciated. Thanks.

A:Fingerprint Reader not detected

Go to this link and select your version of Vista (regular or 64 bit), then download the driver AND the software for the fingerprint reader.

Uninstall the driver and software from the Control Panel...Programs applet, then install the stuff you just downloaded. Reboot and see if it works.

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Just bought this after a previous post and thought you guys might like a review.


This product is more for fun than actual security. You can use this for boot but you can still type in the password making it nothing more than a convience to log in. The only other thing that it does is remember login and password information. If I where to guess it creates a file of these passwords actually making your system a little less secure. However, saying you have a fingerprint scanner is cool in an odd sort of way.

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Tried compatibility mode, no luck. The biggest issue is the driver, if I had the proper driver for the reader I am sure it would work.

I purchased one of these and I cannot get the software to work with vista/windows 7 x64 operating system. It came with xp digitalpersona software. I looked and could not find drivers that worked with x64. I did get digitalpersona personal 4.0 it never had the drivers to work. Can anyone help.


A:Microsoft fingerprint reader

hi what about trying compatibility mode

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I've been using Windows 7 Ultimate for a few years now with AuthenTec Protector Suite 2012 installed and a TrueMe fingerprint reading device.

The Protector Suite software allowed me to login to windows using a fingerprint and to use fingerprints to open password protected files as well as entering passwords into web screens. The software maintained a database, which allowed any entry of a password to be stored against a fingerprint.

Consequently, I've become used to simply swiping the fingerprint reader to enter all my passwords. Brilliant!

Along comes Windows 10 and I can't get Protector Suite 2012 to install. It gives the error "To use this product, Windows Biometric Framework must be enabled.". I can successfully setup Windows 10 Hello to use the fingerprint reader to login to Windows 10, but this is a small fraction of the potential of using fingerprints.

Anyone any idea on how to enable Windows Biometric Framework. By the way I've already tried using gpedit.msc to Enable "Allow the use of biometrics" but this doesn't appear to make the slightest bit of difference.

Alternatively, is there any Windows 10 compatible software out there that will do more than simply allow me to use my fingerprint reader to login. I would like to use it to enter passwords for protected files and web page inputs.

I performed a clean, fresh install of Windows 10 Pro alongside my existing Windows 7 Ultimate, so I can dual boot. Until I get ALL the functionality I ... Read more

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What happens if the Fingerprint Reader fails on either the P50 or P70?  Can one still login?  Or are you locked out?(I've heard that both are possibilities with fingerprint scanners.)Thank you!

-----------IBM T40: XP PRO SP3, 14.1" 4:3 display, 512MB DDR RAM, 40GB HDD, ThinkLight, DVD.Lenovo Ideacentre H215: AMD Athlon II X2 215, 500GB HDD, 4GB DDR3 RAM, 64-bit Win7, AMD 760G.

Go to Solution.

A:What happens if fingerprint reader fails P50/P70?

You mean to log into Windows at the Welcome screen using your fingerprint?
If that's what you're asking if 3-4 repeated attempts fail, the fingerprint function will get temporarily inhibited and you will now need to click on the other Welcome screen icon to manually enter your Windows password via keyboard.  Each reboot this starts over, so after clicking on the fingerprint icon on the Welcome screen you'd once again get another 3-4 fingerprint login attempts.  Etc., etc.

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