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Solved: How do I talk person to person to someone at Microsoft?

Q: Solved: How do I talk person to person to someone at Microsoft?

I phoned Microsoft (Ireland) this morning to try and talk to someone about a problem. After choosing options on several successive menus I chose an option and was told to 'go to www. whatever', and cut off. I want to talk to a person, not be referred to the internet - that is why I am phoning. How do I get access to a person please?

RELEVANCY SCORE 200
Preferred Solution: Solved: How do I talk person to person to someone at Microsoft?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Solved: How do I talk person to person to someone at Microsoft?

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RELEVANCY SCORE 101.6

Hello, I got Windows Live Messenger (the latest version) a few months ago, but last week encountered a problem. There is one specific person on my friends list - with whom I've had many conversations over the past few months - that WLM apparently doesn't like now, because it will freeze (i.e. not responding) any time I try to message him or he tries to message me.

When I click on his name in my friends list, the new window for the chat will start opening, but will never display, instead turning to (Not Responding), along with the friends list, too. I have to Ctrl-Alt-Del to get out. Shutting down the computer, waiting 60 seconds, and restarting hasn't worked either.

It also seems to happen to him when he tries to IM me.

If it makes a difference, he is in Canada whereas I am in the US, but I talk to people in UK and China just fine over WLM.

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Starter , Service Pack 1, 32 bit
Processor: Intel(R) Atom(TM) CPU N455 @ 1.66GHz, x64 Family 6 Model 28 Stepping 10
Processor Count: 2
RAM: 1013 Mb
Graphics Card: Intel(R) Graphics Media Accelerator 3150, 256 Mb
Hard Drives: C: Total - 228973 MB, Free - 90666 MB;
Motherboard: TOSHIBA, PAV10 DDR2, 1.00, 0123456789AB
Antivirus: Microsoft Security Essentials, Updated and Enabled

Thank you!
 

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RELEVANCY SCORE 100.4

+1 833_228-2161 How do I talk to a live person at Spirit Airlines?


How do I talk to a live person at Spirit Airlines?





How to Call a Live Person in Spirit Airlines Customer Service


Dial 1-801-401-2222.Press 5 in the main menu.Press 1 in the sub-menu and press 6 in the next menu.After that, the automated phone system will connect you to a live customer service agent from Spirit Airlines.

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RELEVANCY SCORE 96.8

I got a new Acer laptop in mid-Dec 2010. I've always received emails without problems from everyone. I realized yesterday that I'm not receiving emails from 1 business (only), but am from everyone else. I had the business send over the emails 2 different times to my regular comcast.net email and also another email account I have through a local internet provider. The email was not received at either account through my new laptop. I have Windows 7 on the new laptop (which I had XP on the old laptop), and use Microsoft outlook 2010 on the new and the old laptops for emails.

I've added the email extension to receive all emails in the spam folder and filters from that business, but have gotten nothing.

Any ideas?

Thanks.
 

A:Solved: Not receiving emails from 1 person, but am from all others in microsoft outlo

After having email sent to a different computer, the same thing occurred. After a few hours, I finally received these emails. I'm thinking there was something wrong with the sender's email account, so problem is now resolved.
 

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RELEVANCY SCORE 96

Hello Everyone

Is there a feature in Outlook where a whole department which receives emails daily (Accounting) can somehow organize themselves to show what each person is doing. Right now they are seeing the emails but not telling each-other what there doing and we think that some things might get missed. I had an idea of using the categories and changing the colours/names to each person in accounting. But that would make each staff members email extinct. I see an option called tasks in Outlook could there be a way of doing it in there? We are all using Outlook 2007 and running Exchange 2010.

Thanks!!
 

A:Organizing emails for each person so we know what each person is doing

I hate to be cute(but can't resist), and this will bump your question back to the top of this list....But what your suggesting is the managers job(assign and track task). Outlook is not the place to manage your business.
 

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RELEVANCY SCORE 85.6

Is there a way to over ride their password? He said he was with Microsoft but it was an antivirus sales gimmick.

A:fake Microsoft person changed admin password computer now lo...

@savhvip? If the login screen looks like this then try to restore to a date before they did this.  REO

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RELEVANCY SCORE 81.2

I am trying to buy a DC Socket for a Sony Vaio Laptop.
The part is only currently available in the US and none of the suppliers will sell to the UK.
The part is available at:
http://ultimate.partsearch.com/ProductDetail.aspx?ProductSKU=1219483&ProductType=ACCS&ModelID=502015
http://tigerdirect.partsearch.com/P...ctSKU=1219483&ProductType=ACCS&ModelID=502015
http://www.sparepartswarehouse.com/Sony,Laptop,Part,182760611.aspx

I need someone to volunteer to get it for me and forward it to the UK. I will pay all costs via paypal or mastercard.
 

A:Solved: I Need a USA person to get something for me!!

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RELEVANCY SCORE 80.4

Hey guys, I'm looking for suggestions on what first person shooters are worth buying.

I don't really care if the game was made a few years ago but I definitely want the graphics to look good.

Games I have played and own are:
crysis
F.E.A.R
Battlefield 2142
Battlefield 2
S.T.A.L.K.E.R. Shadow of Chernobyl
Call Of Duty 2 (didnt like it, too old)

Can anyone recommend a good FPS game for me to try out.
 

A:Solved: First Person Shooters

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RELEVANCY SCORE 80.4

Hi guys, I have a person who can't access the site, seems this is happening more and more, he managed to get his hijack log to me, can someone help me.

Here is a copy of my HijackThis log. Thanks.

Logfile of HijackThis v1.97.3
Scan saved at 11:44:37 AM, on 12/8/2003
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\GEARSEC.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\SpyBlocker Software\spyblocker.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\Program Files\PestPatrol\PPControl.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\PROGRA~1\THEWEA~1\THEWEA~1.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Documents and Settings\Carl Neighbors\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn... Read more

A:[SOLVED] Another person's hijack this log

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RELEVANCY SCORE 79.6

Hi!!! I've got an Acer AOA110 with XP and 8GB HD *only*. I manage to handle space quite fairly by keeping a cute 8% free, plus cleaning, plus defrag and so on. The thing is that I'm tired of those silly and obsolete programs I've deleted, such as MSN Gaming Zone, Netmeeting and the like. I've gone to dll Cache, and deleted the files, and also checked there was none of them in I386. DONE!
But! I cannot delete the folders! I downloaded a beautiful program called RED, Remove Empty Directories, and to my surprise it discovered 330 empty folders, and I ran it and got stuck. why? Because there was a happy folder being used by another program. What then?
I downladed another-seems-to-be-woderful program called Unlocker. I looked for the specific folder, right clicked on it choosing Unlocker, and it showed that it was being ued by a process called winlogon.exe so I enthusiastically chose Kill Process and it game me a blue screen. Restarted on its own, repeated everything, and cowardly chose Unlock. It unlocked it and the tray disappeared.
I repeated the right click and now, as Unlocker was chosen, a different tray appeared stating No Locking handle found and a few options like "delete", for example. And the folder was deleted. Wow!
I went back to RED, which went on when I repeated the process, and I did this a few times until RED wouldn't find any empty folder!!! Marvellous!
I ran CCleaner (Windows, programs, registry), and defragmented.
Rebooted, a... Read more

A:Solved: Cannot delete window it is being used by another person.

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RELEVANCY SCORE 79.6

Logfile of HijackThis v1.97.7
Scan saved at 8:51:27 PM, on 20/05/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\MICROS~4\MSSQL\binn\sqlservr.exe
C:\Program Files\Microsoft Analysis Services\Bin\msmdsrv.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HiJackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.searchdirs.com/panel/?aff=1020&exp=4
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchdirs.com/?aff=1020&exp=4
R0 - HKCU\Software\Microsoft\Internet ... Read more

A:[Solved] Can some kind person look at my Hijack This log

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RELEVANCY SCORE 79.6

ok so i just got DSL the modem is Motorola, and my router is Dlink WBR-1310.
Now i cant host in Starcraft and when i play with more than 1 person there is pause after count down and major lag.

When i connect straight to the modem i can play no problem but not with router.

I've port fowarded both my modem and router.

PLEASE HELP THANKS!
 

A:Solved: Starcraft DSL cant play more than 1 person

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RELEVANCY SCORE 79.6

First let me thank anyone willing to help. My problem started a few months ago in Feb. when I added some new ram , a Killer N.I. C. and a new 22 inch monitor to my dell dimension 2400. Afterwards for up to a week i met with the blue screen of death almost daily . Now its settled down to random occasions but I'm still concerned that this could be causing damage to my files and my system in general.
following is my hijackThis log plus anything else that looks like some sort of system info you may be able to use , and again thanks for any help anyone is willing to give

Logfile of HijackThis v1.99.1
Scan saved at 1:37:37 PM, on 4/24/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Wintab32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
F:\Program Files\a-squared Anti-Malware\a2service.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\gearsec.exe
C:\WINDOWS\Bigfoot\Po... Read more

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RELEVANCY SCORE 79.6

Someone gave me a computer that had quite a few viruses, adware, etc. on it. I ran a Panda scan, Ad-Aware scan, and Trend Micro's scan to try to clean things up, but I'm not sure if everything is taken care of yet. I downloaded Hijack This and saved off the log. Could someone take a look at it and see if there are still problems? Much appreicated. Thanks.

Hijack This Log:
Logfile of HijackThis v1.99.1
Scan saved at 10:24:40 PM, on 12/22/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PavProt.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PasSrv.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\Firewall\PavFires.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\WildTangent\DDC\DDCManager\DDCMan.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Hewlett-Packar... Read more

A:Solved: Yet another person needing help with viruses

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RELEVANCY SCORE 79.6

Logfile of HijackThis v1.98.2
Scan saved at 7:48:37 PM, on 10/11/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\MICROS~4\MSSQL\binn\sqlservr.exe
C:\Program Files\Microsoft Analysis Services\Bin\msmdsrv.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\QuickTime\qttask.exe
C:\documents and settings\cliff\local settings\temp\iup2IymDa.exe
C:\WINDOWS\System32\adsiisex.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Broderbund\Mavis Beacon Teaches Typing Deluxe 15\minimavis.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\Zubxk.exe
C:\WINDOWS\System32\RxyRb.exe
C:\Program Files\Internet Explorer\iexpl... Read more

A:Solved: Can some kind person look at my Hijack log

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RELEVANCY SCORE 78.8

Hi guys,
i have implemented a client/server s/ware in my client's file server. My s/ware produces *.CSV file. At times my s/ware hangs and i have to delete a particular *.CSV file in order to restart my app. At this time the windows pops up the "Cannot delete file: It is being used by another person or program" error message. The file can only be deleted if the file server restarted. But the file server cannot be restarted often because it is in production environment. Therefore i need a tool to trace the application which uses and locks the *.CSV file. By this i can kill the particular process or trace any process leakage from my s/ware.TQ.
 

A:Solved: Cannot delete file: It is being used by another person or program

Have you tried going into COMPUTER MANAGEMENT and checking the OPEN FILES on the server?

This should show you the user, type of usage, and any locks.

Thanks!
 

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RELEVANCY SCORE 78.8

Yesterday an IT guy I use once in a while changed something on my laptop and now my wireless won't work. He had connected via an ethernet cable - which I am now doing again in order to access the internet. But I need my wireless. Can you advise what I need to do to change it back?? The following is the config if this helps:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Carol>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : carol-notebook
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG Network
Connection

Ethernet adapter CLMFF:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8139 Family PCI Fast Ethe
rnet NIC
 

A:Solved: IT person changed something and now my wireless is not working

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RELEVANCY SCORE 78.8

Wanted to set up message rules for first time for specific person. Thought I would use my sister as guinea pig, as needed to get it right. Applied sister as contact email address, specified to copy to inbox and additional new folder, dummy letter using word.doc as response. All worked well for 3-4 days, with sister receiving response almost immediately after sending me email. BUT, when I removed the message rules, my sisters emails never reach me, even though she gets mine. She has used "reply", created new mail, to no avail. I have checked every option on OE6 taskbar, have requested "messages to be left on server" (they're not there either), have done a "system restore" to date prior to all this, have used message rules for myself (without the response document)- I receive them in my inbox and a specified folder. Its just my sisters emails not arriving, even though her OE6 says its sent them (shows up in "sent item" folder). Does not seem to be affecting anyone elses mail. Completely at a loss as to what to do next ! (ok, we both have phones, but I just hate not knowing WHY)!! Both use Windows XP and OE6
 

A:Solved: Can't receive OE6 email from one specific person

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RELEVANCY SCORE 78.8

My wife has a four person law firm. She needs to share her tasks, contacts and calendar with her three other workers.

All are using PC's and Outlook 2010.

What are the best ways for her and co-workers to share this information. All are in the same office but need access to work files outside the office that they want to share.

I want to keep it simple but have the four workers work effectively. Using Mac's would be ok also, if they make sense.

Thank you for looking.
 

A:Solved: Sharing information in a four-person office

Microsoft office 365 online might be something to check.....
http://www.microsoft.com/en-us/office365/free-office365-trial-si.aspx?WT.srch=1&WT.mc_id=PS_google_Office+365_Introduce_microsoft%20office%20online_Text
 

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RELEVANCY SCORE 78.8

Could someone please advise me the best way to get a computer repaired?
I want to take it to an reliable and trustworthy place/person so I won't be sorry.
Do I take it to a computer store or look in the newspaper or?
My computer is about two years old and is just slow as of late but I really don't want to buy another as I like this one.
Any thoughts would be appreciated.....Rick
 

A:Solved: Trusted Computer Repair Person

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RELEVANCY SCORE 78.8

Here's what I have:

4 pc's hooked wireless to our main pc, all are networked together.
All use Xp pro

The modem is a Comtrend CT 301 ADSL
Router is a D-Link DL 52
The signal is encrypted
Each pc reach the net through the router.

I desire for staff to have full PC access except for the network, except for myself. Need to have access to the network from any computer.

I also need to access that network from home. My home pc runs xp home.

thanks
 

A:Solved: How to limit access on network to one person

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RELEVANCY SCORE 76.8

I downloaded an .exe file but cancelled the download before it finished. Now, it's sitting on my desktop and I can't delete it. For the past few days, it kept saying that the file is being used by another person or program. Even though the list of applications in the Task Manager was empty, I still couldn't delete it. I wasn't familiar enough with the processes to know which process to end, but I've a hunch it's explorer.exe. Now when I try to delete the same file, it says that it is not a valid Win32 application. FYI, I've tried using Killbox to delete it but it didn't work.

Is there a way to delete this file?
 

A:Solved: Cannot delete file ('used by another person/program & not a valid Win32 app')

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RELEVANCY SCORE 76.8

Hi all,

I am trying to make a query in Access to sum different fields (columns) based on a personal number. So, my table consists of:

personal number, yearborn, title, loan, loan2, loan3, %, %2, %3. I would like to add the loans together based on the personal number and the percentages together based on the personal number. I can't figure out how to do this with the sum because the sum only takes 1 parameter like loan. Can somebody help me out??

Thank you.
 

A:Solved: Access 2003 SQL suming different fields depending on person

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RELEVANCY SCORE 71.2
Q: person

80073701 error code from windows update

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RELEVANCY SCORE 71.2

hey, i was just wondering how this person combined all these drives together, did he use raid?

http://www.geocities.com/pogrom98/
 

A:how did this person do this?

Dayum!
 

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RELEVANCY SCORE 71.2

I have a Windows 2000 and a Windows XP Pro computer connected to a LAN. I use the Windows 2000 computer. Is there any way that I can log off a user on the XP computer? is there a way to see what the user is doing, or control mouse movement on the XP machine? or vice-versa, where if I was on the XP machine, i can log off the person on the 2000 computer, or see what their doing, or control mouse movement?
 

A:Log Off another person

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RELEVANCY SCORE 71.2

Howdy!
I am new to this forum.

I was looking for information on how to destroy smitfraud/spysheriff which seems to have over taken my computer. I've tried "several things" over the past few days but it just keeps coming back. Any ideas?

Thanks!

A:New Person Here

Self-Help Guide for removing Smitfraud http://www.bleepingcomputer.com/forums/t/17258/how-to-remove-the-smitfraud-generic-zlob-quicknavigate-virtual-maid/If you need further assistance, you can post a Hijack This log using these instructions: http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

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RELEVANCY SCORE 71.2

need someone to look at this log , this person computer will noty connect to the web tried using firefox and internet explr8
it was working but it had a lot of redirects to some spam ware site . also what ever was on his pc also altered my portable hard drive before i fixed it would not let me double clik on it to view files it would only let me explore the files . I fixed the problem with my portable hard drive using disk heal

A:H j T log from old person's pc

cleaned some, can some look at the rest of this log===========Hello While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it ha... Read more

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RELEVANCY SCORE 70.4

hello
i recently installed windows 7 on my Dell Inspiron 1525 laptop. everything is perfect but i have an audio problem. i can listen the music its just fine. but when i tried to connect on voice calls i can hear my fellows but they can't hear my voice. i reinstalled the audio driver which i had with my system which is actually for windows vista.
can someone please help me.
thanks in advance

A:the person on the other end can't hear me

Hey.

Right click the speaker icon in the system tray near the clock. Click recording devices.

Right click on the mic and set it to default communication device.

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RELEVANCY SCORE 70.4

Windows 7 Enterprise, System Center 2010 image with Symantec Enterprise Protection and Office 2010. Computer is an Optiplex 780 with 8GB RAM and a small PCI video card. Once added to Domain I am able to login as Admin and run all updates and install all required/requested software. When user tries to login they get a SMART Card error and the system will not allow them to login. However, if I reboot the machine the user can login and I cannot until the machine is again rebooted. This does not happen very often, but so far there is no fixes except re-image the machine again where it goes away.

Note: Same issue has happened on newer machines and older machines which tells me it could be the OS software or the System Center image that is creating it.

Any thoughts?

A:Win 7 Re-Imaged Only allows one person to log on

It has been several ways and no one has replied to my post. Looks like another waste of time site.

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RELEVANCY SCORE 70.4

i really cant find my cmd.exe. i really dont know what happen.
can i ask for a copy of cmd.exe that is compatible with windows 7 x86(32-bit)?

that really helps a lot.. i badly need it for my subject in computer organization.
thanks in advance.

A:i need a person who has a windows 7 x86(32-bit) OS

Run a System File Check and see if it fixes your issue.
You may need to run it 3 times to fix all issues.
SFC /SCANNOW Command - System File Checker

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RELEVANCY SCORE 70.4

I just want to know what kind of PC gamepad works best with 1st person shooters. Any recommendations would be appreciated. Thanks!
 

A:1st Person Shooters

games are generally setup for keyboard/mouse control. Haven't a clue, don't know anyone who uses one for fps games.
Same for joysticks.
 

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RELEVANCY SCORE 70.4

if I get a download, wanted or unwanted, it won't execute unless I click on it, right?
and even if a document has hidden code in it, still, Adobe PDF reader and MS office apps will normally ask before executing the code.

so if you keep your browser and your apps nice and updated, you try to stay away from java and flash, and you check out your downloads before executing them, what is there to go wrong?

probably a very dumb question, but better to ask late than never...
 

A:how does malware get going on a person's PC?

Yes normally your help is needed to infect yourself. Your click matters.
 

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RELEVANCY SCORE 70.4

You well know this window

I want to move AVI file to the folder. Yeah, I restarted computer, and still can't move. I see lovely "It is being used by another person or program." Also when I open folder with AVI, system sharply slow down. I checked - AVI work fine. Any ideas?
 

A:It is being used by another person or program

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RELEVANCY SCORE 70.4

Dear All,
Having tried to find a message that could help me solve my problem, it seems that I am not alone in having no sound on my PC! Anyway, my problem started when my modem went faulty. Thinking that it may be something to do with the driver files I re-installed them. I re-installed a bit too much and the soundcard setup must have been part of what I re-installed. Anyway, since that date I have not been able to get a peep out of the soundcard. The speakers are fine. It must be something in the setup - but can I find out what!! I know that there have been quite a few audio problems on this site but none of the suggestions on those pages helped me. I have also tried the Windows help file, alas to no avail. If anybody can help me I would be so grateful.

Thanks in advance.

David.
 

A:Another person with no audio!

IMHO, I would delete the excisting drivers and re-install them. Are the drivers you have up-to-date and for your OS?
 

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RELEVANCY SCORE 70.4

I have been having various problems and I wonder if this log sheds any light on it.

And here's the log.....

Logfile of HijackThis v1.99.1
Scan saved at 3:11:34 AM, on 1/15/07
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Unable to get Internet Explorer version!

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\AGRSMMSG.EXE
C:\PROGRAM FILES\ALWIL SOFTWARE\AVAST4\ASHSERV.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\SYSTEM\KB918547\KB918547.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\SYGATE\SPF\SMC.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\ALWIL SOFTWARE\AVAST4\ASHWEBSV.EXE
C:\PROGRAM FILES\ALWIL SOFTWARE\AVAST4\ASHMAISV.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\MOZILLA FIREFOX\FIREFOX.EXE
C:\WINDOWS\DESKTOP\CLEANING & TOOLS\HIJACK THIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr7/*http://www.yahoo.com/ext/search/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://au.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr7/*http://www.yahoo.com/ext/sear... Read more

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RELEVANCY SCORE 70.4

so are u a noob. do u play with noob sticks?
 

A:are u this type of person?

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RELEVANCY SCORE 70.4

I have a friend that used to be able to email this one person, but now it gets bounced back as SPAM. I'll ask if he just installed that spam software or if he has always had it. Anyone have any ideas?

Thanks!

This is the message he gets

The original message was received at Wed, 27 Aug 2003 00:27:10 -0500
from server002.fivearea.com [216.167.150.225] (may be forged)

----- The following addresses had permanent fatal errors -----
<to.his.friends.email.addy>
(reason: 554 5.7.1 This site protected by spamAway. Message appears to be spam, rejected)

----- Transcript of session follows -----
... while talking to mx-filter2.npgco.com:
>>> DATA
<<< 554 5.7.1 This site protected by spamAway. Message appears to be spam, rejected
554 5.0.0 Service unavailable
 

A:Can't email 1 person.....

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RELEVANCY SCORE 70.4

I?ll come right out and admit I am 79 years old which certainly has an effect on the trouble I am having seeing the display on my new computer. I recently purchased an Asus computer with the Intel i5 processor running the 64 bit Windows 7. I kept my Dell 20 inch Ultrasharp digital flat panel. I use Corel Draw X4, WordPerfect X5, IE 8, Power Desk 8 Pro, Photoshop 7, and Quicken 2010. On all of these applications (including this page), the toolbars are very narrow with small icons. And the text on most drop down menus is very tiny and faint.

I have set the text size to 150%, but it has no effect on the toolbars. I have adjusted everything that can be adjusted in the Windows Color and Appearance settings. I have tried decreasing the monitor resolution, but that means some panes are so large the radio buttons are off the screen and can?t be used.

I don?t understand why I didn?t have trouble with the screen display on the same monitor I was using with XP. It would make my life so much easier if someone can help.

A:Old person needs help with display

I understand your problem because my eyesight is very weak too. If you have exhausted all the Windows settings, you may have a driver problem. Have a look at the Dell site whether they have a specific /7 driver for your monitor.

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RELEVANCY SCORE 70.4

Since we don't have a grammar forum, I guess the only place for this question is Hardware. What in the world could this person be asking about:
Can you fix or replace the co rum on my dell laptop? If so, can you give me a ruff estimate of how much it would cost? I have tried everything I know to do, diagnostic says it is working properly but it does not recognize a co.Click to expand...
 

A:What in the world could this person mean?

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RELEVANCY SCORE 70.4

SYSTEM SPECS
==============
Operating System: WINDIWS VISTA HOME BASIC
Processor: AMD Athlon 64x2 Dual core processor 5000+ 2.61GHz
RAM: 2GB
System type: 32bit
Hard drive:500GB

Two of my absolute favorite games are Bejeweled and bookworm deluxe. but, when i try to install them i get an error message while installing them that tells me to make sure whichever game i happen to be trying- sin't running before installing...HELP!!!!

i really want to play these games
 

A:Could Some kindhearted person help me?

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RELEVANCY SCORE 70.4

I have been 100% Mac for 25 years. I just bought a Windows device (Samsung Series 7 Slate) to do digital art. I feel like a fish out of water. For example, on the tabletpc forum everybody talks about something called "BIOS"; I have no clue what that is.

Is there any place on the internet to help people switching from Mac to Windows? Everytime I google "switch from Mac to Windows" or "moving from mac to pc", etc., I get the exact opposite of what I want -- pages for people switching from Windows to Mac! No kidding, just try it!

My next step will be to look for books written for Grandma about computers. But rather than wade through "how to turn on the computer", I was hoping there is some resource out there specifically for people from a Mac background trying to figure out all the system features in Windows.

A:Windows help for Mac person

I'm not sure how to access the BIOS on tablets.

The BIOS is used to initialise, identify and check all of the hardware on your computer (e.g. RAM, HDD, video card, etc.).
I believe that Mac's use EFI instead of BIOS.

Here is a Wikipedia link:
http://en.wikipedia.org/wiki/BIOS

When you start your tablet, do you get a screen with writing or maybe a Samsung logo?

On a Windows PC you normally press the "Del" or "F2" key, when you start your machine, to access the BIOS.
I have no idea how you do that on a tablet though (sorry).

It can take a couple of tries to get the timing right.
I usually just start my machine and keep the "Del" key pressed until the PC starts beeping.
WARNING
Incorrect BIOS settings can make Windows inaccessible (until you correct them).
Make sure that any instruction you follow, are for your computer/tablet.

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RELEVANCY SCORE 70.4

So, my wifi router has been hacked into, and someone is leeching off my connection. I try to catch him and pull the plug on him when I can, but that strange notebook still keeps appearing in the network.

My trouble isn't with someone using my connection as such but with my files. File and printer sharing is turned off, and so is media, but new media devices keep appearing and disappearing. Like right now, something called HP HP HP ??? Nothing is connected to my computer and Windows Media Player is off. Also, that computer keeps coming and going, is there a chance he can hack my computer even though file sharing is off?

A:What is going on? Can this person hack me?

First things first; lets make sure your routers security is setup and active. This is the first line of defense. Change the default user name and password. Make them something unique and hard. Then turn off the SSID broadcast...if unseen no one will even look for you.

How to Disable Service Set Identifier (SSID) Broadcasting on Your Wireless Router

Router Setup and Configuration Guide - Setup a Router

This will lock all access to your wireless network, except for those who you allow to have access to your wireless connectivity.

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RELEVANCY SCORE 70.4

Hello,

I stumbled across this website while trying to find someway to fix my laptop. Im really not sure what I've done but Im getting the shut down notice thing every so often and the computer just doesnt seem right .... any help would be much appreciated!!!

Thanking you in advance HJT log below

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:06:39, on 1/27/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\rundll32.exe
... Read more

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RELEVANCY SCORE 70.4

Here is the log file from my computer.

ogfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:54:17 AM, on 11/13/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\WINDOWS\system32\vvgeowbv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\yyogivmw.exe
C:\WINDOWS\System32\spool\drivers\w32x86\hpzstatn.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
c:\PROGRA~1\mcafee.com\vso\OasClnt.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\mcafee.com\vso\mcvsshld.exe
C:\WINDOWS\System32\nvsvc32.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\System32\hphmon03.exe
C:\WINDOWS\System32\msvcmm32.exe
C:\Program Fil... Read more

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RELEVANCY SCORE 70.4

I need some help from one of you software guru's. I've been getting a pop up on IE called Malware Alarm, you know they want you to do a free scan, blah, blah, blah typical fraudware. OK, didn't go for that, ran Ewido or whatever it's called now, found and removed Backdoor.Ace, Trojan.Small.EDZ and some cookies.

Can one of your please check my HJT log. Lol, I'll trade you a hardware fix.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:05:58 PM, on 11/10/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\WINNT\System32\nvsvc32.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\PROGRA~1\NORTON~1\NORTO... Read more

A:Hardware person needs help

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