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LEnovo companion and settings from microsoft store install properly but the updates from lenovo dont

Q: LEnovo companion and settings from microsoft store install properly but the updates from lenovo dont

i have downloaded and installed both the lenovo companion and settings app but after the install and start it links me to update the apps after which i get this code An error occurred while processing your request.Reference #132.4e24db17.1507324500.1229536e if the z series r not included what alternatives do i have to the lenovo suite that i use to have with this before i upgraded to win 10

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RELEVANCY SCORE 200
Preferred Solution: LEnovo companion and settings from microsoft store install properly but the updates from lenovo dont

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RELEVANCY SCORE 140.4

HI,
when i try to acess lenovo companion or lenovo settings, i get a message to update the Lenovo Sytem interface Driver, i´ve done that 3 times , but the result is always the same, what can i do to resolve it? because both tools dont work correctly.
My laptop is a G50-80 with Windows 10 Home edition.
 
Thanks.
 
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.













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A:G50-80 - Lenovo settings and companion dont work properly

Hi Zemo,
 
Welcome to Lenovo Community Forums.
 
You try doing the following:
 1.Press windows key 2. Type local services and press enter 3. Look for "System Interface Foundation Service"  4. Click "Start" or "Start Service"  5. Now start Lenovo Companion 
 
Let us know how you get on.
 
Regards,
Shashi Kumar
 
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RELEVANCY SCORE 104

I used Lenovo Settings on my Lenovo Yoga 3 11 for the battery conservations mode. So I was forced to install Lenovo Companion since it recently replaced Lenovo Settings.Ever since I did this, I have noticed the following:* Screen brightness keeps changing by itself slightly* Screen contrast keeps changing by itself slightly* Colours look muted and unsaturated, and filtered. Makes the sceen look worse than it should.* trackpad is only ignorred if the tablet mode is fully flat. The slightest opening causes the trackpad and keyboard to become sensitive. All of this irrespective of whether Dynamic Brighness Control is enabled or disabled in Lenvovo Companion hardware settings, and regarless of whether recommended hardware settings are used.Anyone else noticed anything similar? I'll report back after I've uninistalled the app to see whether any of these behaviours disappear.

A:Noticed issues ever since I installed Lenovo Companion (which replaced Lenovo Settings)

So I deactivated "Change brightness autoatically when lighting changes" in Windows Display Settings. This seems to have been the cause of the brightness and contrast changes, but the colours still look blander than I recall. Sorry to suspect Lenovov Companion so quickly, but the changes coincided with it's installation. Admittedly Windows 10 Fall edition just landed too.

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RELEVANCY SCORE 103.6

Hi, a couple of weeks ago, I tried to open Lenovo Settings and it instruct me to uninstall it, as all functions are now integrated to Lenovo Companion. I did, but noticed that the Lenovo Battery Gauge still points me to Lenovo Settings (left click on the battery gauge). I uninstalled Companion, and Settings, rebooted, and installed companion again, but looks the Gauge does not uninstall. How can I remove the gauge and make it point to companion? Thanks!

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RELEVANCY SCORE 100.8

Since you have to hunt around different Lenovo sites (and other sites) to find out about these softwares, I decided to make a post to get feedback from actual Yoga owners on how these programs interact, what they do, which ones are prerequisite, and which ones are unnecessary. Please don't take this as a blanket answer. This is just what I have found. It might be right - it might be wrong. I'm looking for others to post their experiences as well. Lenovo System Interface Foundation Driver - Necessary prerequisite (missing driver in device manager without it). It allows the Lenovo Utility and Lenovo Companion to work. Lenovo Yoga Mode Control - Necessary if you want to use your yoga to seemlessly change between all the different modes (laptop, tablet, tent, stand). This software is responsible for autorotating and putting Windows into tablet mode. Lenovo Utility - Recommended(?) This one I'm not too sure on. I remember that I was missing some function that I wanted but I can't remember what it was now. Maybe battery cycle count and health? Lenovo Companion - I don't have this one installed and don't think it's necessary but would like someone else to shed some light here.

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RELEVANCY SCORE 100.8

Helloi've installed & unistalled lenovo settings and lenovo companion several times on my 320-15k laptop and they don't work .when i try to open one of them the window just appears and disappers after 2 sec quickly.i just want them due to conservation mode , so is there any solution?

A:lenovo settings and lenovo companion don't work

What version of Windows are you running?

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RELEVANCY SCORE 96

I get the following message.  Any suggestions?Lenovo Diagnostics - Log 2018-03-13 21:23:33 - FailedErrors were foundFinal Result Code:W18HZE6AM-XLUXD8Model:ThinkPad X1 Yoga 2ndSerial number:XXXXXXXXXXXXBIOS version:N1NET38W (1.25 )Application Version:LSC Lite 4.20.1.4Product Name:20JDCTO1WWTest Start Time & Date:2018-03-13 21:23:33Test End Time & Date:2018-03-13 21:24:36 Sensors Sensors CollectionResult Code:WSE00V00A-WN7XHGUDI:Sensors CollectionSENSOR 0:Gyrometer SensorSENSOR 1:Compass SensorSENSOR 2:Accelerometer SensorSENSOR 3:Accelerometer Sensor2018-03-13 21:23:33 - Accelerometer Noise TestPassed (17s)2018-03-13 21:23:50 - Gyrometer Noise TestWarning (2s)2018-03-13 21:23:52 - Warning Considerable noise detected. The device was moved or it is defective.  2018-03-13 21:23:52 - Compass Noise TestPassed (8s)2018-03-13 21:24:00 - Accelerometer Interactive TestFailed (16s)2018-03-13 21:24:16 - Error: Unexpected values read from the sensor.  2018-03-13 21:24:16 - Gyrometer Interactive TestFailed (20s)2018-03-13 21:24:35 - Error: Unexpected values read from the sensor. 

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RELEVANCY SCORE 94.8

I have an IDEAPAD-100-15IBD (though I do not think that is necessarily relevant)... There has been a new driver released for the Realtek Wireless driver in Sep 2017. This driver IS available on the Lenovo website under the driver support section. But the Lenovo Companion software that is supposed to identify updates available for this computer is not identifying that this driver is even available. Note however that the software does identify other drivers, just not this one. The way I discovered this was that there was an incompatibility that was identified with tech support and I needed to check for a new driver. Since the software did not identify this, I had to go to the website to find it. Unfortunately, the driver is still not compatible and I had to roll back the driver to an older version. But the older version is not compatible with Windows 10 OS updates. So what I need is for the software to identify once a new update is available. But for that to happen, someone needs to look at why Lenovo Companion is not identifying the current driver that is available...There is something wrong. I hope this can be seen and/or passed on to the software or process engineers behind this software or process.

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RELEVANCY SCORE 93.6

Dear Lenovo,as you maybe (don't) know, some of us don't care about the stupid, unsecure and buggy Microsoft store.So would you (soon) create a reliable and easy method for us, your customers, to be able to install Lenovo settings and now companion too, and stop forwarding us to the Microsoft store which we don't want to use! Thank You. 

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RELEVANCY SCORE 92.8

Lenovo Companion has not detected any new updates since Apr 2. The last update installed by Lenovo Companion was the driver for "Intel(R) Rapid Storage Technology Driver for Windows 10 (64-bit), 8.1 (64-bit), 7 (32-bit,64-bit) - ThinkPad" 14.8.4.1046. Looking at the drivers web page there are a few updated drivers since Apr 2 but Lenovo Companion is just not showing any when I check for new updates. I understand that not all drivers on the website are for my particular model but these look applicable for my setup. They are not showing up in Lenovo Companion though and my current drivers are older than these. Intel Snowfield Peak 8260 Bluetooth Driver 18.1.1546.2762 on Apr 4BIOS Update 1.40 on Apr 11Hotkey Features Integration 8.80.10 on Apr 15 Any ideas? 










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A:TPY 260 - Lenovo Companion not getting updates

There is always a delay between when drivers are posted on the website, and when they show up in Lenovo Companion (or System Update).  I won't bore you with the details, but it is a internal process reason that requires additional work and testing.  Anyway, it usually takes 2-3 weeks until new drivers show up in Companion (or System Update).  Sorry for this inconvenience.

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RELEVANCY SCORE 92.4

Hey guys, I have installed the Lenovo Setting and Companion apps into my new Ideapad 110 laptop.The apps auto closed after few seconds of running. I have the latest window updates installed in my laptop.Also tried the answer from the website below but still not working. https://answers.microsoft.com/en-us/windows/forum/windows_10-other_settings/settings-doesnt-launch-o... Any idea how to solve this?Thanks

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RELEVANCY SCORE 92.4

Since latest Windows 10 Update  Lenovo Setting, Companion and Windows Store won't start anymore. tried different options, starting as Administrator i got the message, that this App is not allowed to start as Administrator, i should change the user account an try again. But as User the App won't start at all, even Windows Store is not reacting. Any Suggestions? Thanks in advance sonoftheboss

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RELEVANCY SCORE 91.6

I have a IdeaCentre 700 27 ISH with Windows 10.  The Lenovo Companion and Setting App worked until about 3 days ago.  If I log out and log in as a guest, these apps will work.  It must be a problem with my settings or configuration in my main log in.  When I try to activate either app, the flash screen shows for about a second then disappears.  If I activate the Quick Optimizer and from there try to open the full Optimizer, I get the message "lenovo-companion  the remote procedure call failed.  Any ideas?
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.
 

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RELEVANCY SCORE 91.6

I have a IdeaCentre 700 27 ISH with Windows 10.  The Lenovo Companion and Setting App worked until about 3 days ago.  If I log out and log in as a guest, these apps will work.  It must be a problem with my settings or configuration in my main log in.  When I try to activate either app, the flash screen shows for about a second then disappears.  If I activate the Quick Optimizer and from there try to open the full Optimizer, I get the message "lenovo-companion  the remote procedure call failed.  Any ideas?

A:Lenovo Companion and Settings Stopped Opening

I have a IdeaCentre 700 27 ISH with Windows 10.  The Lenovo Companion and Setting App worked until about 3 days ago.  If I log out and log in as a guest, these apps will work.  It must be a problem with my settings or configuration in my main log in.  When I try to activate either app, the flash screen shows for about a second then disappears.  If I activate the Quick Optimizer and from there try to open the full Optimizer, I get the message "lenovo-companion  the remote procedure call failed.  Any ideas?

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RELEVANCY SCORE 85.2

Hello,I am using Lenovo Companion on my W530 running Windows 10. Recently I installed the Windows 10 version 1703 (Creators Update), and checked for Lenovo updates with the Lenovo Companion.  The software found 1 recommended update, Intel PRO/1000 LAN Adapter Software - 8.1/10[64] - V.12.9.15.0/12.9.16.0. However, on several attempts I am getting the same message, "Failed installed". Does anyone know the cause?Regards,bostjanv

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RELEVANCY SCORE 85.2

I have a problem with the Lenovo Systems Interface Foundation Driver. It's not working although it shows under System Devices to be installed, the latest version, but I cannot use any of my Lenovo apps. Under events in Systems Devices it has a note that says : "Device ROOT\SYSTEM\0003 requires further installtion" What can I do th get the driver working as it should. Thanks 

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RELEVANCY SCORE 85.2

When I do a Hardware scan using the Companion all areas go through OKButWhen I use the Solution Centre for Hardware scans it stops at Mathermatical Operations test & goes no further.Question why?

A:Lenovo Companion v Lenovo Solution Centre Hardware Scans

(1)Update your Intel Graphics driver from your support page.(2)Install LSC 3.6.002 from here:https://pcsupport.lenovo.com/us/en/lenovodiagnosticsolutions/tools/lscoverview This should clear the math error.

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RELEVANCY SCORE 84.4

Recently, whenever I launch "lenovo Companion" and choose "system update", the "critical auto-updates" (under schedule lenovo updates) runs forever and never come to an end! This has never happened before and it seems to have something to do with your recent sysyem down or configuration change. 

A:Dear Lenovo: My "Lenovo Companion" checks for crit...

A known issue. Use the windows store for latest Companion version.Use SIF download from  Companion offering, not SIF10ww512.exe on the support page.Best solution: Discard Companion and install the latest System update.systemupdate5-07-0027.exe. Companion, LSC new have soooo many issues.If the support site, which is waxed for a few days, functions. 

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RELEVANCY SCORE 84.4

Hello, I need help on my Lenovo Companion app with it's dust removal option. I just bought my Lenovo ideapad 700 for a week now. Previously I had the dust removal option in the Lenovo Quick Optimizer widget on taskbar. After I turned it on, the option never existed anymore in the quick widget and even in Lenovo Companion app itself. Would really love to see this feature again in my new laptop.

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RELEVANCY SCORE 84.4

Hello, I need help on my Lenovo Companion app with it's dust removal option.
 
I just bought my Lenovo ideapad 700 for a week now.
 
Previously I had the dust removal option in the Lenovo Quick Optimizer widget on taskbar.
 
After I turned it on, the option never existed anymore in the quick widget and even in Lenovo Companion app itself.
 
Would really love to see this feature again in my new laptop.
 
 
Moderator comment: Subject edited to match message text.

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RELEVANCY SCORE 82.4

 I just received a Lenovo Thinkpad P1 model 20MDCT01WW. For some reason, Lenovo vantage and the Microsoft store open and close after about 1 second. The Lenovo service bridge will not open at all. I tried the following solutions provided by Lenovo without luck. The "System Interface Foundation V2 Device" is not available now I cannot find a download for it. What do I do to get Vantage, the Microsoft store, and Service bridge to work again? Thank you.   Re: Lenovo Vantage Starts... And close immediately.?03-19-2018 09:20 AMPlease try to uninstall and then re-install System Interface Foundation:Run Device ManagerExpand "System Devices" categoryScroll down to find "System Interface Foundation V2 Device"right-click on it, then choose "uninstall device"click on "uninstall" buttonafter uninstall is complete, rebootopen vantage, you will be prompted to download/install System Interface Foundationfollow on-screen prompts, then reboot as promptedis it working now?   Re: Lenovo Vantage System Interface Foundation won't install ?09-21-2018 10:59 AM - edited ?09-24-2018 04:59 AMCould you please try these steps:Download these two files to the same folder on your PC:https://1drv.ms/u/s!ApXWjQB7_a1bhftlPxqJzY8DsQorHAhttps://1drv.ms/u/s!ApXWjQB7_a1bhftmD7J40rQzJQPAUQ Then:from the folder where you downloaded these files, right-click on "install-IMC.bat" and select the "run as administrator" optionif there are any err... Read more

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RELEVANCY SCORE 82

HelloI wanted to update softwares on my x230t laptop with windows 10 I messed up a bit, installed lenovo companion, lenovo settings, then lenovo settings dependancy....  And figured out in the end just companion is necessary, so desinstalled lenovo settings without problem, then lenovo settings dependency which uninstall all the little lenovo settings apps.... Except one: "lenovo settings - power" which stays and if I try to uninstall it it says "execution impossible on your system". I'd like to put all that clean so remove this app if useless, as companion give me access to all settings, especially the one I wanted with all of this: recalibration of battery. Thanks in advance dears

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RELEVANCY SCORE 81.2

HelloI wanted to update softwares on my x230t laptop with windows 10 I messed up a bit, installed lenovo companion, lenovo settings, then lenovo settings dependancy....  And figured out in the end just companion is necessary, so desinstalled lenovo settings without problem, then lenovo settings dependency which uninstall all the little lenovo settings apps.... Except one: "lenovo settings - power" which stays and if I try to uninstall it it says "execution impossible on your system". I'd like to put all that clean so remove this app if useless, as companion give me access to all settings, especially the one I wanted with all of this: recalibration of battery. Thanks in advance dears edit: solved

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RELEVANCY SCORE 76.8

Sorry fo language mistakes. Yesterday I buy Lenovo yoga 720 720-15ikb wth gtx 1050 model. I update everything (Windows 10 home update, lenovo drivers (lenovo vantage and additionally from pcsupport.lenovo.com)). When i try to draw with my "lenovo active pen 2" pen works unstable. Sometimes dont work, sometimes work and sometimes work even pen dont touch screen !!! (i can write in distance 10 mm  above the screen without touching it) Working or not depends on pen "location/angle" to the screen.   I don't know what causes this behavior .... bad battery, domaged nib, damaged screen, damaged pen, additional drivers are required. Has anyone encountered such a problem ? I need advice.

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RELEVANCY SCORE 75.2

Windows keeps checking for updates for hours and never finishes - like is blocked.Same for MS Store downloads and updates.Is like is blocked.Internet working perfectly and Lenovo Vantage updates are working.Any ideas?Thanks 

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RELEVANCY SCORE 74

Hello!I recently noticed that the Lenovo battery gauge icon is missing from my taskbar, I can't activate it, there's no way, I right-click the taskbar - > Toolbars -> Lenovo baterry Gauge, and it doesnt work. I also open Lenovo Settings and click "about and setting" and then try to set on "activate lenvovo battery gauge" , and nothing happens either, actually, the icon turns "on" but when I click elsewhere it goes back to "off". What can I do? What's happening? 

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RELEVANCY SCORE 73.6

hello,I want to keep my computer battery intact because I do not move it so much and my laptop (lenovo v310 15-isk) battery is built-in .so installed lenovo vantage to enable conversation mode but i did not found power setting in hardware settings .i only found audio settings.how can i fix that problem and enable conversation mode.thanks.

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RELEVANCY SCORE 73.2

I have been wondering why there are two methods to get updates for my X1 Extreme.One update method is via the Lenovo Vantage application (under Windows 10 Programs)The other method is to go to the Lenovo Support page (https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-...); I used the full URL with model number, but you can also use the main support page and use 'Dectect Product' which uses Lenovo Service Bridge to detect the laptop model and serial #. I have used both, but am probably going to stick with Lenovo Vantage. Which method are most of you using? PSell is similar in this regard. They also have multiple update apps / methods for some reason. 

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RELEVANCY SCORE 73.2
RELEVANCY SCORE 73.2

I'm new on Levovo (after 30 Years on Apple). Question: Is the App "Lenovo Companion" helpful? Do you make your updates with it? If yes, automatically?Or how are you holding your machine up-to-date? ThanksHaeme Ulrich

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RELEVANCY SCORE 73.2

Within the Companion there used to be a section where you could run & be informed of items that should be deleted to improve m/c performance.I can't find this area of the Companion now.Has it been deleted?If not where is it located?

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RELEVANCY SCORE 73.2

In the companion utility all my external USB drives are not recognized, how to solve this? Thank you.

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RELEVANCY SCORE 73.2
RELEVANCY SCORE 73.2

Hi everyone, i don't know why but, from this morning, i can't pass in "lenovo companion" app from 'cause it reveals that i most control my account. Anyone know something about it, as a solution?!

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RELEVANCY SCORE 72.8

Hey all ... here is a screenshot of the current state of affairs: Note: this is the Win 10 Pro 64-bit OS, Version 1803 ... Windows Update is ' ... up to date'. I have tried various Lenovo Vantage Critical / Recommended / Optional update selections (in their respective groups and / or alone) and re-booted every time following failed system updates ... I cannot seem to break whatever log jam is occurring here. I thought perhaps trying the IME 11.6 Firmware - 10 [64] - V.11.8.55.3510 update alone, or, the ThinkPad BIOS Update - 10 [64] - V.2.26.1.18 update alone (they are both 'Reboot Required' updates) might get me past this issue, however, so far, no joy.  There is a 'Fully charged (100%)' battery installed in the system. Thanks for any insights offered, FFF P.S.  I would also be interested to find a Lenovo drivers list of older Synaptics Pointing Device (ThinkPad UltraNav / Touchpad) drivers for my P70 machine ... does such a historical driver resource exist?  The reason being, the more recent touchpad drivers are unsuitable for me ... too sensitive / 'sticky' (adjustment of various touchpad settings doesn't cure the usability issues) ... I much preferred the behaviours of the earlier drivers but can now only Roll Back to Driver Version: 19.3.4.202 (16-Jan-18) ... I'd much rather use the July 2017 driver version, whatever the version number was (possibly 19.3.4.112).

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RELEVANCY SCORE 72.8

Hello, I lost to prgrams from my IdeaPad Y5070. Lenovo Energy Manger & Lenovo Utility/Settings. Could you please give me the link to download them ? Thanks.Khalid Mostafa  ???

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RELEVANCY SCORE 72.4

I cannot install the following updates to my machine no matter what I do: Energy Manager and Flight Mode Driver for Windows 10 (64-bit) - Notebook Advanced Configuration and Power Management Interface (ACPI) Driver for Windows 10 (32-bit, 64-bit) ... Lenovo Yoga Mode Control for Windows 8.1 (32-bit, 64-bit), Windows 10 (32-bit, 64-bit) - Notebook I have attached the following Zip containing the most recent DMPs and my systems current configuration as detected by MSInfo and AIDA64.

























MiniDump&MSInfo&AIDA64Report.zip ?592 KB

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RELEVANCY SCORE 72.4

Hello all, I have been having multiple issues trying to install the latest driver for the AMD card (AMD Radeon R9 M275) onto my Lenovo Y40-70 (running Windows 10). I am now trying to play Fallout 4, but can't even open the game without it crashing immediately. Solutions online say to update the graphics card. I don't know why, but the only drivers I am able to install come from Lenovo's site. None of the drivers provided by AMD work. The driver I have right now is version 15.200.1050.0 , and it's dated from 06/30/2015. The latest driver for the card I have (according to AMD) is 15.30.1025.1001, released 12/17/2015.  However, when I try to download the driver from this page (http://support.amd.com/en-us/download/desktop?os=Windows+10+-+64), I get an error halfway through installation.  The error says that my operating system is not supported. Since I upgraded to Win10 from Win8.1, I tried downloading the driver for Win8, too, but the same error occurs. Why can't I update my graphics driver? Do I have to wait for Lenovo to release the update on their site? How long would that take? Are there any workarounds so I don't have to wait for Lenovo to catch up?  Thanks for the help!

A:Lenovo Y40-70 : How Do You Install AMD Graphics Card Updates?

AMD catches up again with errors lol, I stuggled with these updates for nearly 3 years and did not update since they would just give me more BSODs
 
Coming back to your issue,
1) Go to Control Panel > Programs & features
2) Remove AMD drivers and software, Restart.
3) Download the latest drivers for your GPU, keeping your OS in mind.
4) Install the drivers.
 
Let me know where you face an issue and what is the error.
Preferably take some screenshots. Thanks.

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RELEVANCY SCORE 72.4

As it says, it will not open up. I get a message saying, Check your account, Lenovo Companion is not availiable to you, go to the store. Its still on my computer though. Help please?

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RELEVANCY SCORE 72.4

Hola Buenas noches, tengo un G505s, y hay una extension llamada Lenovo Companio, que funcionaba mjuy bien hasta que un dihe visto que la funcion de optimizar y limpiar no estaba. ¿que ha pasado?, se va a volver a poner esta funcion?. Gracias.Buenas noches.

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RELEVANCY SCORE 72.4

I tried to open lenovo companion and do the optimization but i failed due to a problem that lenovo companion has encountered. i restarted my laptop twice but the problem still exist. Also, i unistalled it and installed again but nothing happened. What else should i do to fix the problem  ?

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