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help with greatly slowed down lenovo think centre

Q: help with greatly slowed down lenovo think centre

I have a lenovo think centre g2020 with an intel pentium processor 2.90 ghz
it has a 2 gb memory

I have read some of the postings and it looks like running hijack this and posting a log file is usually the first thing you smart ones have us lost souls do first. so heres my log file. Help. ;please
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:01:05 AM, on 9/4/2014
Platform: Unknown Windows (WinNT 6.01.3505 SP1)
MSIE: Internet Explorer v11.0 (11.00.9600.17239)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\Alex\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\ControlCenter4\BrCtrlCntr.exe
C:\Program Files (x86)\ControlCenter4\BrCcUxSys.exe
C:\Program Files (x86)\Lenovo\Password Manager\password_manager.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Lenovo\message center plus\mcplaunch.exe
C:\Program Files (x86)\Norton 360\Engine\21.5.0.19\N360.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\Alex\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
C:\Program Files (x86)\PENTAX\MediaImpression\PhotoJourni\PhotoJourni.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://lenovo13-comm.msn.com" target="_blank" class="wLink">http://lenovo13-comm.msn.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896" target="_blank" class="wLink">http://go.microsoft.com/fwlink/?LinkId=54896" target="_blank" class="wLink">http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://lenovo13-comm.msn.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141" target="_blank" class="wLink">http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: PlusIEEventHelper Class - {551A852F-39A6-44A7-9C13-AFBEC9185A9D} - C:\Program Files (x86)\Nuance\PDF Viewer Plus\Bin\PlusIEContextMenu.dll
O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\21.5.0.19\coIEPlg.dll
O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\21.5.0.19\IPS\IPSBHO.DLL
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\Office15\URLREDIR.DLL
O2 - BHO: Password Manager Browser Helper Object - {BF468356-BB7E-42D7-9F15-4F3B9BCFCED2} - C:\Program Files (x86)\Lenovo\Password Manager\tvtpwm_ie_com.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\21.5.0.19\coIEPlg.dll
O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIconLaunch.exe "C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe" 60
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [ControlCenter4] C:\Program Files (x86)\ControlCenter4\BrCcBoot.exe /autorun
O4 - HKCU\..\Run: [GoogleChromeAutoLaunch_C16DF673FCE3ED7524A4C6A0A71EBB86] "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --no-startup-window
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-2463136246-3131387353-3615597624-1000\..\Run: [GoogleChromeAutoLaunch_AD2529C7DB5B63D28C23362385276129] "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --no-startup-window (User 'Alex')
O4 - S-1-5-21-2463136246-3131387353-3615597624-1000 Startup: Dropbox.lnk = Alex\AppData\Roaming\Dropbox\bin\Dropbox.exe (User 'Alex')
O4 - S-1-5-21-2463136246-3131387353-3615597624-1000 User Startup: Dropbox.lnk = Alex\AppData\Roaming\Dropbox\bin\Dropbox.exe (User 'Alex')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\Program Files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll
O9 - Extra button: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204 (file missing)
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204 (file missing)
O9 - Extra button: (no name) - {F4F55DC8-0B69-4DFE-BA94-CB677B88B2A3} - C:\Program Files (x86)\Lenovo\Password Manager\tvtpwm_ie_com.dll
O9 - Extra 'Tools' menuitem: Lenovo Password Manager... - {F4F55DC8-0B69-4DFE-BA94-CB677B88B2A3} - C:\Program Files (x86)\Lenovo\Password Manager\tvtpwm_ie_com.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O13 - Gopher Prefix:
O18 - Protocol: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Intel® Centrino® Wireless Bluetooth® + High Speed Service (AMPPALR3) - Intel Corporation - C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe
O23 - Service: BrYNSvc - Brother Industries, Ltd. - C:\Program Files (x86)\Browny02\BrYNSvc.exe
O23 - Service: Intel(R) Centrino(R) Wireless Bluetooth(R) + High Speed Security Service (BTHSSecurityMgr) - Intel(R) Corporation - C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe
O23 - Service: Intel(R) Content Protection HECI Service (cphs) - Intel Corporation - C:\Windows\SysWow64\IntelCpHeciSvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel(R) Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe
O23 - Service: FastbootService - Lenovo - C:\Program Files (x86)\Lenovo\RapidBoot HDD Accelerator\FBService.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing)
O23 - Service: Intel(R) Capability Licensing Service Interface - Intel(R) Corporation - C:\Program Files\Intel\iCLS Client\HeciServer.exe
O23 - Service: Intel(R) Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Lenovo Camera Mute (LENOVO.CAMMUTE) - Lenovo Group Limited - C:\Program Files\Lenovo\Communications Utility\CAMMUTE.exe
O23 - Service: Lenovo Keyboard Noise Reduction (LENOVO.TPKNRSVC) - Lenovo Group Limited - C:\Program Files\Lenovo\Communications Utility\TPKNRSVC.exe
O23 - Service: ThinkVantage Virtual Camera Controller (LENOVO.TVTVCAM) - Lenovo Group Limited - C:\Program Files\Lenovo\Communications Utility\vcamsvc.exe
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: LSCWinService - Unknown owner - C:\Program Files\Lenovo\Lenovo Solution Center\App\LSCWinService.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Wireless PAN DHCP Server (MyWiFiDHCPDNS) - Unknown owner - C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files (x86)\Norton 360\Engine\21.5.0.19\N360.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Nalpeiron Licensing Service (nlsX86cc) - Nalpeiron Ltd. - C:\Windows\SysWOW64\NLSSRV32.EXE
O23 - Service: PDFProFiltSrvPP - Nuance Communications, Inc. - C:\Program Files (x86)\Nuance\PaperPort\PDFProFiltSrvPP.exe
O23 - Service: Livescribe Pulse Smartpen Service (PenCommService) - Livescribe - C:\Program Files (x86)\Common Files\Livescribe\PenComm\PenCommService.exe
O23 - Service: Power Manager DBC Service - Lenovo - C:\Program Files (x86)\Lenovo\PowerMgr\PWMDBSVC.EXE
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Cisco EnergyWise Enabler (PwmEWSvc) - Lenovo Group Limited - C:\Program Files (x86)\Lenovo\PowerMgr\PWMEWSVC.EXE
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel(R) Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Skdaemon Service (Sks8821) - Unknown owner - C:\Program Files\Lenovo\Lenovo Slim USB Keyboard\Sks8821.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: System Update (SUService) - Unknown owner - C:\Program Files (x86)\Lenovo\System Update\SUService.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files (x86)\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: Intel(R) Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: Intel(R) PROSet/Wireless Zero Configuration Service (ZeroConfigService) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe

--
End of file - 15552 bytes

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RELEVANCY SCORE 200
Preferred Solution: help with greatly slowed down lenovo think centre

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RELEVANCY SCORE 67.6

I have a Dell desktop with Windows 7 and in the last several weeks, all operations have slowed down.  I have tried everything that I can think of by attempting to run cleaners and to defrag the disk.  Everything still runs, it just seems like the CPU is stuck in first gear, for lack of a better description.  I have a wireless LAN.  For example, when I used to run CCleaner, it may take 60 seconds to analyze and then another 60 seconds to clean...now it may take 10 minutes...that is just an example of what is happening.  Pages take longer to load...applications are slower...if you are willing to help with some suggestions, I would be grateful...
 
Warmly,
James

A:Operations have greatly slowed down....

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

Read other 23 answers
RELEVANCY SCORE 67.6

Hey guys, last night my harddrive began making alot of clicking noise and then stopped booting all together but today, after some work i got it to boot but now it has slowed considerably could my harddrive be going out?? just curious.

thanks

A:Windows Slowed down greatly HELP :(

Hi,
A clicking noise from the harddrive is not a good sign.
You should backup your data ASAP.
Run the diagnostics program from the vendor of your harddrive.
Bill

Read other 4 answers
RELEVANCY SCORE 67.2

hi! new computer infected with trojans thanks to my IDIOT brother looking at adult content. the computer runs on vista home premium. i sincerely hope i can get this puppy operating at the original speed or im gonna beat my brother with it

here's my hijackthis log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:22:44 PM, on 1/16/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\Dell AIO Printer 948\dldfmon.exe
C:\Program Files (x86)\Dell AIO Printer 948\memcard.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\hp\support\hpsysdrv.exe
C:\Program Files (x86)\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files (x86)\Microsoft Windows OneCare Live\winssnotify.exe
C:\Program Files (x86)\Sony\Content Transfer\ContentTransferWMDetector.exe
C:\Program Files (x86)\Internet Explorer\ieuser.exe
C:\hp\kbd\kbd.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser.exe
C:\Windows\SysWow64\Macromed\Flash\FlashUtil9e.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=83&bd=Pavilion&... Read more

A:computer preformance greatly slowed down...

hello. just checking in to see if someone could please take a look at my hjt log or point me in a direction that i can do it myself?

thakyou,

Indiana2272
 

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RELEVANCY SCORE 67.2

Need help.. this chick friend of mine has a laptop that is running slowre than normal and she doesnt kno whats wrong .. I looked @ it and there is nt nething I can find except she has alot of junk in her sys. tray .. I got rid of some startup items but it still lags.. Here is the log file from Hijack This w/ normal startup processes....

Logfile of HijackThis v1.99.1
Scan saved at 9:01:28 PM, on 2/28/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ACS.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\system32\drivers\CDAC11BA.EXE
C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\svchost.exe
c:\TOSHIBA\Ivp\Swupdate\swupdtmr.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\EzButton\EzButton.EXE
C:\Program Files\TOSHIBA\... Read more

A:Toshiba Laptop has slowed greatly!!!

bump
 

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RELEVANCY SCORE 67.2

hey my computer is running unusually slow and I'm suspicious its there may be something that has infected it

I'd greatly appreciate your help and will do as you say


Quote:




Logfile of HijackThis v1.99.1
Scan saved at 10:43:42 PM, on 03/07/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\stsystra.exe
C:\Program Files\Firebird\Firebird_1_5\bin\fbguard.exe
C:\Program Files\Firebird\Firebird_1_5\bin\fbserver.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\svchost.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\WISPTIS.EXE
C:\Program Files\Windows Live... Read more

A:HJT logfile, computer has greatly slowed down

tt

is this scan ok? anything wrong?

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RELEVANCY SCORE 66.4

here is a traceroute i took ... i'm really wondering what's going on ... any help would be appreciated ...
Tracing route to hemc.net [69.93.241.6]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.254.254
2 35 ms 36 ms 36 ms h197.11.40.69.ip.alltel.net [69.40.11.197]
3 36 ms 37 ms 36 ms h197.11.40.69.ip.alltel.net [69.40.11.197]
4 56 ms 42 ms 43 ms h233.22.213.151.ip.alltel.net [151.213.22.233]
5 42 ms 42 ms 43 ms h77.33.213.151.ip.alltel.net [151.213.33.77]
6 266 ms 264 ms 267 ms 12.118.120.117
7 272 ms 286 ms 271 ms ae-1-53.bbr1.Atlanta1.Level3.net [4.68.103.65]
8 267 ms 275 ms 267 ms as-1-0.bbr1.Dallas1.Level3.net [209.247.9.102]
9 275 ms 278 ms 300 ms ae-14-55.car4.Dallas1.Level3.net [4.68.122.144]

10 284 ms 279 ms 275 ms THE-PLANET.car4.Level3.net [63.209.48.110]
 

A:my internet has recently slowed down greatly ... i am really not sure what's wrong

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RELEVANCY SCORE 66.4

Ok, my seperate hardrive I use for music got infected last time my brother was on it...I have windows xp prof, no services packs, I have tried avg, avg antivirus, a-squared, ad-aware with no results. If you do not connect to the internet every min or so the connection thing pops up requesting you to connect to the internet. I am using a modem and when you connect, web pages load fine but after a min or so, you can click on your connection and it shows you have sent more then you have recieved and the internet slows down greatly. Here is my hjack log, hope someone can help with this and thx.Logfile of HijackThis v1.99.1Scan saved at 11:29:34 PM, on 5/16/2007Platform: Windows XP (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 (6.00.2600.0000)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exeC:\WINDOWS\Explorer.EXEC:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exeC:\Program Files\Common Files\LightScribe\LSSrvc.exeC:\WINDOWS\System32\nvsvc32.exeC:&... Read more

A:Internet Connection Slowed Greatly, Pc A Little Slower

Welcome to the BleepingComputer HijackThis Logs and Analysis forum DeviousDave Before we can provide you with any further assistance,you first need to go here and install Service Pack 1;http://www.microsoft.com/windowsxp/downloa...p1/default.mspxThis will patch numerous security vulnerabilities in Internet Explorer and the Windows operating system. As your machine stands right now it's exremely vulnerable to infection. You need to get these updates installed first before we can proceed or we?ll both be wasting our time.Note:Do not install Service pack 2.If you install SP 2 on an infected machine it will cause serious problems within the operating system. Once you've done the above,post a new Hijackthis log into your next reply.

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RELEVANCY SCORE 55.6

When I do a Hardware scan using the Companion all areas go through OKButWhen I use the Solution Centre for Hardware scans it stops at Mathermatical Operations test & goes no further.Question why?

A:Lenovo Companion v Lenovo Solution Centre Hardware Scans

(1)Update your Intel Graphics driver from your support page.(2)Install LSC 3.6.002 from here:https://pcsupport.lenovo.com/us/en/lenovodiagnosticsolutions/tools/lscoverview This should clear the math error.

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RELEVANCY SCORE 50.4

Just updated my W541 laptop and tried to run Lenovo Solution Centre to scan hardware and it just sits there doing nothing has anyone else come across this. Scanned my laptop direct from the Lenovo website and all ok so why does Solution Centre no longer function. BIOS GNET84WW (2.32) Roger

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RELEVANCY SCORE 50

Hi,I have a user in Madagascar who has a faulty Lenovo X270 laptop. It powers on for a few seconds then immediatly switches off, we have tried everything to fix it, but our IT support team are advising it will need to be repaired by Lenovo as it is still within warranty. The only problem is after I gave my colleagues in Madagascar the address for the Lenovo repair centre that shows on your website, they are advising that the place does not exist anymore... When they looked for it they advised there was a clothes store there instead. Calling the phone number has no response as well.Is there another authorised Lenovo repair centre in Madagascar? They are in Antananarivo so it will ideally need to be within that city. The address in question is: Service Bureautique De MadagascarBrand: 4, Rue Paul Rapatsalahy, B P 1029 Antananarivo 101, Antanimena MadagascarPhone: 261-202-228-959

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RELEVANCY SCORE 50

First gotta remind that this case does not apply here:https://forums.lenovo.com/t5/ThinkCentre-A-E-M-S-Series/How-can-I-add-a-second-3-5in-HDD-to-my-Lenov... There are not enough free sata-power cables for two drives in this model. However, there are the SATAPWR1 and SATAPWR2 connectors on the motherboard. They are currently connected as follows:SATA_PWR1 ---> (nothing)SATA_PWR2 ---> non-standard-connector + standard SATA-power-connector  The small (non-standard) connector is attached to the DVD-drive.The SATA-power-connector is attached to HDD drive 1.  I need to add the second drive, but there is no way to power it. Can I get the appropriate cable from somewhere to draw power from SATAPWR1 -> HDD drive 2 ??

A:How can I add a second 3.5in HDD to my Lenovo Think Centre m710t (10M90007MT)?

A picture will explain this better than a thousand words. I need a cable that goes here.What standard is this? Where can I get one?

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RELEVANCY SCORE 50

I bought Win 8 Pro Upgrade especially for my fairly recently bought Lenovo Ideapad Y570 laptop. Today, I contacted a large Lenovo Service Centre in Shanghai, to get their take on actually installing Win 8. I'm still uncertain about how the upgrade will affect my work. The service manager said he advises against it. The Ideapad Y Series sold up to now has been designed with Win 7 in mind. Almost all of the special hardware features and the software supporting these features are not compatible with Win 8. The new Lenovo's fitted with Win 8 are adapted to the new version of Windows. The pre-Win 8 models should rather be used in the way they were intended to be used. Otherwise you might experience all kinds of difficulties and lose more than you gain from upgrading to Win 8, depending on your particular use of a computer. The guy did not speak for Lenovo as a company, he was simply speaking from workshop experience and dealings with customers.

A:Lenovo Centre advises against Win 8 for pre-Win 8 models

If you are talking about windows 8 not having some drivers for specific hardware, then i must tell you, you shouldnt depend on drivers, which are available on lenovo or any other laptops seller sites, because they dont update drivers on their sites. You should download drivers directly from the sites of the manufacturers of specific hardware, i.e. intel, realtek, atheros ...

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RELEVANCY SCORE 50

Hello
I have M73 lenovo.. I have formatted it in windows 7.. now the lenovo. what to tell.. From the official website i have downloaded wifi all driver from lenovo and installed but couldnt able to see the wifi adapter in network property. Lan driver is working properly. But wifi is not detecting. 
Lenovo M73

Serial Number  M*******


Machine Type Model 10AY001RLS

A:Thank Centre M73 Lenovo wifi driver

Go to Control Panel, Device Manager, Network adapter, and tell me the model number for the wireless adapter.   Are you 64 or 32-bit Win 7? 

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RELEVANCY SCORE 50

X230Win 7 64MbSolution Centre 3.4.002 Each upgrade of LSC works fine but only on the first use.It shedules a new check OK and opens but just hangs at the Loading Stage with the icon circling.I have given it over 30 minutes but it still hangsIt is probably looking for some file it cannot find?? 

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RELEVANCY SCORE 50

I keep getting a message from the Solution Centre telling me to run a hardware scan. When I try to do that it just shows an hourglass for hours.It would be nice to do but any suggestions as to how? Solution Centre is v 3.6.002 and I am running Windows 8.1 x64. Thanks. 

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RELEVANCY SCORE 49.6

So I have a Lenovo Thinkcentre M900 tiny with an i5-6500T processor, SSD, it crashes once maybe twice a day over an 8 hour working shift. I do data valedation in magento 1&2 so have lots of excel spreadsheets open but I find it doesnt matter how much or how little I have open, it crashes reguardless. What happens is the screens stop responding, the mouse will still be free to move for about a minute across the frozen pages before stopping too then this wont resolve itself and requires a hard reset- I've treid waiting half an hour before and still nothing. My worst day was 12 crashes and on average its 3 a day.This has gone on for a year now and in that time I've had a Lonovo technician come out and take a look, he changed the motherboard but still the issue stays the same, Ive tried more RAM, less RAM, the CPU is fine, I'm running off ethernet, loads of free disk space, not alot saved onto the memory. Its even been whiped entirely and rebuilt. I cant download any dodgy viruses as I dont have admin permissions so it cant be that either.I cannot find a single reason for it to be having this issueAnybody had the same issue before and managed to have it resolved?

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RELEVANCY SCORE 49.6

Hello,My name is Semra Beckham,I have G 50/model of lennovo and I am using it since last 5 month.Its bettry backup is very poor almost 10 mins and its going to heat.What is the solution? ThanksSemra Beckham  

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RELEVANCY SCORE 49.6

Hi all, Received my T530 with Windows 8. There I had Lenovo Solution Centre and it was ok. But i have put my SSD with Windows 7 to this laptop cause i have everything installed there for work, etc. It works great, and I wanted to install Lenovo Solution Centre, but i cannot it says: "Product: Lenovo Solution Center -- This version of the Lenovo Solution Center program can only be installed on select Lenovo computers. This setup cannot continue." Why it's like this? What can i do to install it.

A:T530 cannot install Lenovo Solution Centre

So should i contact Lenovo's support?

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RELEVANCY SCORE 48.8

I purchased an Idea Centre 300S-11BR in May of 2016.  It ran fine for about 7 months, but died in December of 2016.  I could here it cycling to restart, but it would do so for 5 seconds, stop and then try again.   The repair was covered under warranty (1 year from date of purchase).  Lenovo sent someone out to replace the motherboard.  Computer worked fine. Fast forward another 11 months and the computer died again.  Same exact symptoms and problem. I would bet that the motherboard is the issue, again. Lenovo has said they will not service the computer as it is now 1 year out of warranty.  However, I believe that there was a defective part.  And the replacement part was 11 months old when it, too failed. I would be willing to pay for a lenovo support person to come on site to determine if the motherboard is defective.  If not, I would be willing to pay lenovo for the service.  Lenovo warranty said they were escalating this to the customer support folks and that I would hear something bacy by 10/13/2017.  It is now 10/16/2017 and i have heard nothing. Anyone else having issues with this desktop?  Any suggestionis about receiving warranty service?

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RELEVANCY SCORE 48.8

Using the H/Ware scan on a Think Centre Edge 72 latest version of Solution Centre 3.4.002The Mathermatical Operations test took well over an hour.Is this normal?Note:- No errors were found

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RELEVANCY SCORE 48.8

So I have a Lenovo Thinkcentre M900 tiny with an i5-6500T processor, SSD, it crashes once maybe twice a day over an 8 hour working shift. I do data valedation in magento 1&2 so have lots of excel spreadsheets open but I find it doesnt matter how much or how little I have open, it crashes reguardless. What happens is the screens stop responding, the mouse will still be free to move for about a minute across the frozen pages before stopping too then this wont resolve itself and requires a hard reset- I've treid waiting half an hour before and still nothing. My worst day was 12 crashes and on average its 3 a day.This has gone on for a year now and in that time I've had a Lonovo technician come out and take a look, he changed the motherboard but still the issue stays the same, Ive tried more RAM, less RAM, the CPU is fine, I'm running off ethernet, loads of free disk space, not alot saved onto the memory. Its even been whiped entirely and rebuilt. I cant download any dodgy viruses as I dont have admin permissions so it cant be that either.I cannot find a single reason for it to be having this issueAnybody had the same issue before and managed to have it resolved?

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RELEVANCY SCORE 48.8

Hello,I need to upgrade my Lenovo Think Centre m91p as it's super slow even after re-installing OS.This is what I have  I have already upgraded RAM to make it 6GB but that almost made no difference, but if I update CPU to Intel® Core i7-2600 Processor what that speed up the PC a lot?

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RELEVANCY SCORE 48.8

I have a Black screen issue on an Idea Centre B320. But unlike others on here it really is completely Black, as in no cursor, no logo, nothing! Although Windows loads in the background. Things started happening after the Win 10 upgrade, screen kept going blank, shook mouse, screen back on so thought it was a power save issue that needed adjustment. Then one day it just stayed off, every time i reboot, nothing. Can't boot in to safe mode as screen is completely blank, tried all the keyboard tricks F2 e.t.c, nothing works, i can even get the voice narrator working so can basically log in blind and the start screen loads in the background. Voice narrator informs me that all the screen icons are there so everything is working apart from the screen! One tech guy reconed it was a hardware problem and i'd need a new motherboard at a cost of £200... however, another tech guy said, 'it's a software problem relating to Win 10... so, who is right, and what can i do about it?! Please help if anyone can as it's an amazing piece of kit with a large screen, at the moment i am using a refurb Dell latitude which is absolute crap, so i want the Lenovo up and running again as soon a possible! Any ideas? Regards, Steve.

A:Lenovo Idea Centre B320 Black screen

Dear Steve,
 
Welcome in lenovo community,
 
Could you please try to connect external monitor to your machine, and check if you will have signal on the external monitor or not.
 
Regards,
Joseph

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RELEVANCY SCORE 48.8

I purchased an Idea Centre 300S-11BR in May of 2016.  It ran fine for about 7 months, but died in December of 2016.  I could here it cycling to restart, but it would do so for 5 seconds, stop and then try again.   The repair was covered under warranty (1 year from date of purchase).  Lenovo sent someone out to replace the motherboard.  Computer worked fine. Fast forward another 11 months and the computer died again.  Same exact symptoms and problem. I would bet that the motherboard is the issue, again. Lenovo has said they will not service the computer as it is now 1 year out of warranty.  However, I believe that there was a defective part.  And the replacement part was 11 months old when it, too failed. I would be willing to pay for a lenovo support person to come on site to determine if the motherboard is defective.  If not, I would be willing to pay lenovo for the service.  Lenovo warranty said they were escalating this to the customer support folks and that I would hear something bacy by 10/13/2017.  It is now 10/16/2017 and i have heard nothing. Anyone else having issues with this desktop?  Any suggestionis about receiving warranty service?

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RELEVANCY SCORE 48.4

Hi everyone, I had this computer for almost a year but I never opened the Lenovo solution centre, but today, when I tried to this error message, appeared:Entry Point Error MessageAnybody have any idea what the problem is and if there is a way for me to fix it? Thanks for any help you might be able to provide.

A:Lenovo Solution Centre- Entry Point Error message

Thanks for any help you might be able to provide.

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RELEVANCY SCORE 48

What is the DisplayPort to Dual-DisplayPort Adapter, it?s 2 hdmi ? The 128 GB Solid State Drive, M.2 - NVMe, at what spped is this caped ?My Y700 laptop was caped at G2 speed could not get more than 1,700MB/s updated/changed the BIOS to use G3 sppeds and and now with my samsung EVO960 get 3,000+MB/s, big difference. The 16GB DDR4 2400 UDIMM at speed that is caped ? My Y700 laptop is caped to 1064, less than half, and can?t change that in the BIOS, don?t know where it?s.

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RELEVANCY SCORE 48

Hi All I have a 2016 model.  Hardly Used at all, warranty ran out Dec 2017. All of a sudden the top left of the screen is un responsive to touch.It runs about 5 inches down the left side from the edge and 10 inches across the screen almost to the centre. The visual display and mouse all continue to work in the area but the touch reponse is not being detected. I have reset the system via settings as the settings have advised.I have callobrated the screen via settings - the area was unresponsive during callobration. Any further advice? Thank you

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RELEVANCY SCORE 47.6
A:1802 error plugget unauthorized network card lenovo think centre m700

i need help the link downloads

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RELEVANCY SCORE 47.6

 Hi Everyone, I recently posted an issue with the fan inside my not even 2 months old Y900 Gaming desktop PC but it still has it's issues on and off which I am still discusing with support via e-mail and I have done all the Driver updates for the GEForce 1080 card and it is all up to date but still having the occasional issue but will get it resolved one day soon.I did get an e-mail back from Lenovo support a few weeks back after I said that I thought the fan inside was running very high at times so I was then sent an e-mail with a view to fixing any fan issues with this information:Update BIOS and Power/ Lenovo Energy Management Drivers 1. Go to the link : http://support.lenovo.com/au/en/2. Type in you Serial Number [R302YVJE] in the 'Search products' box and hit the search icon and you will be routed to a new page.3. Click on Drivers & Software 4. Select Component :BIOS/UEFI, Operating System: Windows 10 (64-bit). Choose your Operating System if you are not using windows 10 5. Download and install BIOS/UEFI Driver for Windows 10 (64-bit) and restart you machine when prompted to do so. 6. Test again.I did this an updated everything (Not without issues) but eventually it was done. This brings me to the point of this message. Since the BIOS/UEFI update, I hadn't gone into my Lenovo nerve centre until today and when I went in to the nerve centre just before, where it gave me 3 sections/options to choose from to go into, now only has 2 being Network Priority and LE... Read more

A:Lenovo Nerve Centre System Information Section Disappeared ! - Please Advice How to retrieve

I think the section I was referring to above that has completely disappeared from the Lenovo Nerve Centre app is "Turbo Boost" - How Can I get that back ?Surely it doesnt disappear after a BIOS update but it's obviously disappeared somehow ! Cheers, Chris

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RELEVANCY SCORE 46.4

Hi Everyone, I did start another thread about this but thought I would be a bit more specific this time around so I do apologise for my previous effort but this is so frustrating coming from someone who is a noob at this sort of stuff.I recently at the direction of Lenovo support, had to update my BIOS/Firmware on a less than 2 months old machine as there was an issue coming from inside my box where the fan would just randomly start runnng fast and loud when I was in the middle of a game (Watch Dogs 2, WOW or Prepar3d).I was initially directed to go to Nvidia as I have a GE Force 1080 card as there were some issues with those and fans running fast. I downloaded latest drivers and all went well for several days but then the noise was back but it sounded different. When I messaged Lenovo that`s when they directed me to downlaod latest BIOS/Firmware update as this may solve my issue. I did this BIOS/Firmware update, system update, you name it I updated what needed to be updated.I did this and from between the time I downloaded and updated what needed to be updated and today, I have not been into the Lenovo Nerve Centre. I go in there today and the first thing that I got come up in a big dialogue box in the midle of the nerve centre was that this PC is not compatible with overclocking and to please contact the supplier etc... etc...When I clicked past this option I then noticed that the "Turbo Boost" section had disappered where you can not only go in and overclock the syste... Read more

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RELEVANCY SCORE 42.8

Hi , I have Lenovo Z 580 Ideapad.3 months back its fan stopped working. So i visited an authorized service centre located at Gurugram. http://business.google.com/website/devmohini/Since my laptop is out of warranty , they told me that the fan need to be replaced and charges will be applied. They said that they will order the part and let me know when my laptop will be ready . Few days back, they called me and asked me to pickup my laptop.I went there and checked my laptop , its fan was working . I paid the full amount. They gave me the receipt But they didn't provide me the Fan's warranty card or anywhere the warranty was mentioned in the receipt. They didn't even told me when the warranty of the Fan they replaced , was gonna expire.But now after 2 & half months , the Fan stopped working again . I went again and showed them my laptop. Now they are saying that the Fan panel need to be changed again & since the Fan's warranty is expired , I have to pay the full charges again. I am so angry and irritated at them right now . I have serious doubt that they lied to me and cheated on me. They just resolved some minor issue but charged me the full amount of Fan in the first place . & now they are doing the same thing again. They are such conman. I am so disappointed with Lenovo service. I tried the customer care but everytime they give me some other number to contact someone else. I contacted couple of times but given no proper explanation or solution regar... Read more

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RELEVANCY SCORE 41.2

I sent my laptop Y460p for repair at Lenovo IdeaPad series Service Centre at Bukit Timah Shopping Centre on the 9th of April. It's been 2 weeks and I have not received calls from them so I called them today and asks them about my laptop. The person who answered the call asks me to wait for him to call back as he will need to go and check.  When he called back, I was disappointed. The person told me that my laptop had just been processed today and ask me to give them 3 to 5 more working days. I am a student. School had already started for me and I really need my laptop. If i had knew that it would take such a long time for them to repair my laptop, I would not have sent it for repair. And I was told that my laptop would take 5-8 working days(usually only 3-5 working days) because they had to extend my warranty. It's already way past 8 working days! It's the 12th working day from the day i sent my laptop for repair and you are telling me you were doing nothing to my laptop? and It's not the first time i had such bad experience with Lenovo. My laptop had problems with the keyboard. So last year, I went to the service centre at bukit timah shopping centre and tried to have my laptop repaired. The person attending to me suggest that my laptop would need a change of just the keyboard itself. So, I had my keyboard changed. However, after a week, the keyboard failed again. As it was nearing the end of semesters for polytechnics, we have lots of assignments to do, so i went ... Read more

A:Bad Service At Lenovo Service Centre Once Again.

Hello natsuki254
 
As I understand you have issue related to service and you are not getting proper response.
 
Kindly share the following detail via private message, I will try to get the details on your case.
 
1. Full  Name
2. Email address and contact number
3. Serial number
4. Service case id
 
 
Best Regards,
Tanuj
 
 

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RELEVANCY SCORE 38

Logfile of HijackThis v1.99.1Scan saved at 10:31:00 AM, on 11/3/2005Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Java\j2re1.4.2_03\bin\jusched.exeC:\windows\system\hpsysdrv.exeC:\WINDOWS\AGRSMMSG.exeC:\WINDOWS\system32\hphmon06.exeC:\HP\KBD\KBD.EXEC:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exeC:\WINDOWS\SOUNDMAN.EXEC:\WINDOWS\ALCWZRD.EXEC:\WINDOWS\ALCMTR.EXEC:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exeC:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exeC:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2M1.EXEC:\Program Files\McAfee.com\VSO\mcvsshld.exeC:\PROGRA~1\mcafee.com\agent\mcagent.exec:\progra~1\mcafee.com\vso\mcvsescn.exe... Read more

A:Would Greatly Appreciate Your Help

Hi and Welcome to bleeping computer!! My name is David Please do both of the following before we start if possible!:1) Please print off these intructions - they will be needed later when internet access is not available.2) Save these instructions in word/notepad to the desktop where they can be easily found for the same reasons as above.You are currently using HijackThis from a temporary directory, this can cause problems. Please go to My Computer, open your C:\ drive, Select: New >> Folder and name the folder HJT. Download HijackThis to the new folder: Double Click on 'HijackThis.zip' to extract and install HijackThis.exe to the new folder. Close ALL windows except HJT SCAN with HJT and SAVE LOG. (a notepad window will open with the log in it when you click Save Log) (Ctrl-A to'select all', Ctrl-C to 'copy') Post the log in this thread using 'Add Reply' (Ctrl-V to 'paste')There is a bit to do on the log - i can almost guaruntee ewido will remove something - it's also a good free tool to keep in your arsenal! Please download ewido security suite it is a free version of the program.Install ewido security suiteWhen installing, under "Additional Options" uncheck.Install background guardInstall scan via context menuLaunch ewido, there should be an icon on your desktop, double-click it.The program will now open to the main screen.When you run ewido for the first time, you may get a warning "Database could not be found!". ... Read more

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RELEVANCY SCORE 38

Hey. I have come to the site for help before and it has been a great experience everytime. My computer has not been working. Everytime i boot it up it has problems loading explorer.exe and seems like it constantly reboots explorer.exe since the screen goes blank to the wallpaper then comes back. I am also unable to access the internet and little IE windows constantly pop up asking me to connect to the net or work offline and still come up even when i click work offline. So I am using my friends computer to post this. If you could look at my log it would help me tons. I have used the automatic analyzer on the hijackthis.de website. Well here it is and I hope you can help me. Thanks once again.
Logfile of HijackThis v1.99.1
Scan saved at 4:31:54 PM, on 10/4/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\drivers\CDAC11BA.EXE
C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\DVDRAMSV.exe
c:\TOSHIBA\Ivp\... Read more

A:If anyone could look at my HJT log I would greatly appreciate it

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RELEVANCY SCORE 38

Dear Team
I am using a relatives computer which is on broadband and yet it is 10 times slower than my dial up.
Spybot S&D found 8 items
Adarew SE found 122 items, I deleted these a few weeks ago but they are back again. I see they have limewire P2P and have told them it has to come off the computer but I have left it there for now.

I have been through the 5 step process, but the Panda scan would not work 3 days in a row. When the scan completes and I press the update button, it just keeps returning an error and won't finish or give me a log.

I would also like to get rid of Norton from this computer and use AVG and Zone alarm, but so far have not touch this as I will wait for instructions from you guys as I am not sure how to completely uninstall Norton.

Here is the log from DSS:

Deckard's System Scanner v20071014.68
Run by Antonio on 2008-04-24 10:50:55
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
86: 2008-04-24 00:51:02 UTC - RP356 - Deckard's System Scanner Restore Point
85: 2008-04-24 00:33:17 UTC - RP355 - Software Distribution Service 3.0
84: 2008-04-23 10:28:55 UTC - RP354 - System Checkpoint
83: 2008-04-22 08:24:00 UTC - RP353 - System Checkpoint
82: 2008-04-21 08:09:46 UTC - RP352 - Installed A+ P... Read more

A:would greatly appreciate your help

Hi Deb and welcome to TSF.

They also have a program called VSO that's also a file sharing program...

Go to http://www.bleepingcomputer.com/comb...o-use-combofix and follow the instructions on how to install the Recovery Console and run ComboFix. Go through all the steps until posting the log part. Post the combofix log here.

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RELEVANCY SCORE 38

Here is my HJT log:

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 11:23:20 AM, on 5/16/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe ... Read more

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RELEVANCY SCORE 38

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:17:48 PM, on 9/17/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe
C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Sony\VAIO PC Wireless LAN Wizard\AutoLaunchWLASU.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosAVRC.exe
C:\Windows\system32\conime.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosOBEX.exe... Read more

A:I would greatly appreciate any help ^^

Hello, Konekonyaa
Welcome to TSF

My name is Billy O'Neal and I will be helping you. (Billy or Bill is fine, if you like.)
Please give me some time to look over your computer's log(s).
Please take note of the following:In the meantime, please refrain from making any changes to your computer.
Also, even if things appear to be running better, there is no guarantee that everything is finished. Please continue to check this forum post in order to ensure we get your system completely clean. We do not want to clean you part-way up, only to have the system re-infect itself. :)
If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
Finally, please reply using the button in the lower left hand corner of your screen.
Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just put a post here so that I know you're still here. We get a lot of people who simply leave, and if there is no contact for that amount of time I will have to assume you have "vanished" .

We need to create an OTViewIt ReportPlease download OTViewIt by OldTimer.
Save it to your desktop.
Double click on the icon on your desktop.
Click the "Scan All Users" checkbox.
Push the button.
Two reports will open, copy and paste t... Read more

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RELEVANCY SCORE 38

Hi....could someone please look at this Log and see what is going on? I've been having problems with my computer taking a really long time to open pages....and also, sometimes i will lose the volume. Thanks!

Logfile of HijackThis v1.98.2
Scan saved at 11:16:28 AM, on 11/24/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\program files\Support.com\bin\tgcmd.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\WINDOWS\System32\sistray.EXE
C:\WINDOWS\System32\khooker.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Norton Internet Security\ccPxySvc.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Prog... Read more

A:Would greatly appreciate some help with HJT log.

Is there a reason why nobody has replied to this? I'm not being rude, just wondering if i didn't word it correctly or something. This is really frustrating--the computer problem, not the forum--and i'm at a loss as to what to do. It seems that there are an awful lot of clicks when it is loading pages.

Beth
 

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RELEVANCY SCORE 37.6

Since you have to hunt around different Lenovo sites (and other sites) to find out about these softwares, I decided to make a post to get feedback from actual Yoga owners on how these programs interact, what they do, which ones are prerequisite, and which ones are unnecessary. Please don't take this as a blanket answer. This is just what I have found. It might be right - it might be wrong. I'm looking for others to post their experiences as well. Lenovo System Interface Foundation Driver - Necessary prerequisite (missing driver in device manager without it). It allows the Lenovo Utility and Lenovo Companion to work. Lenovo Yoga Mode Control - Necessary if you want to use your yoga to seemlessly change between all the different modes (laptop, tablet, tent, stand). This software is responsible for autorotating and putting Windows into tablet mode. Lenovo Utility - Recommended(?) This one I'm not too sure on. I remember that I was missing some function that I wanted but I can't remember what it was now. Maybe battery cycle count and health? Lenovo Companion - I don't have this one installed and don't think it's necessary but would like someone else to shed some light here.

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