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Offline Files: Check users CSC integrity before disabling offline files?

Q: Offline Files: Check users CSC integrity before disabling offline files?

I'm sitting with a big issue at a customer and ask for your help.
- 3x Windows 2008 R2 file servers configured in DFS
- approx. 500x Windows 7 clients (Laptops)
- 3x network shares, Common1, Common2 and Homefolder.
- "Offline Files" and "Folder Redirection" enabled for entire user profile.
- Everything is controlled by GPOs and there are no login scripts.
Due to some faulty settings in the client GPO and the fact that the "Common" shares was set to allow Offline Caching of files and folders, the majority of clients now suffer from sync issues and conflicts.
Most of the conflicted files are located in the users home folder, but some users are also seeing the same issues with files located on the "Common" shares. The users themselfes are not allowed to enable Offline Files as this is disabled by GPOs.
The only folders that should be treated as Offline Files are the ones in the users home folder.
A new set of GPOs have been created that correctly set up "Offline Files" and "Folder Redirection". These are linked to a test-OU and the computers and users applied to that OU are not suffering from the problems above.
When we move a client, the cache will be deleted and all non-sync'd work will be lost.
Today we manually look at every users sync center and try to resolve the conflicts before we move them to the new OU. This is extremely time consuming when we are looking at potentially 500 affected clients.
Is there any way one could check the integrity of the clients CSC/Offline Cache before they get moved to the new OU?
We have SCCM 2012 R2 for inventory but I cant find any good report there. Maybe scripting with PowerShell or VB?
All advices are welcome!
Best regards,

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Last year I upgraded my old Small business server 2003 to server 2012 standard and shortly after had issues with some of the offline files on the server, we use almost all laptops here that users take home at night and we have folder redirection set up through
group policy for the my documents, and pictures folders stored in \\server\Network\users\ and these folders sync locally, However we also have network drives set up pointing to \\server\Network\ and \\server\network\scans as drives N: and S:.

Files in these 2 network drives somehow got set to be available offline and caused issues with versioning and  people coming in and finding themselves in "offline mode". Thinking this to be user error I updated group policy to employ these
2 policies:
Remove "Make Available Offline" command Enabled  
Remove "Work offline" command Enabled 
Today however I found that a laptop that had been deployed After all of this had been put in place was having the same problem, with files on the N: drive showing as trying to sync outside of the users folder

Is there a way that I can lock this down to only sync the items in the user folder for documents and pictures? Outside of that folder we have other company documents and databases that get problematic if they try to sync changes between users and it's causing
a lot of issues.


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Hi, I wonder if anyone can help. I have been Googling all over the place last couple of days and looking through hundreds of regkeys but cannot find the answer. 

We have 1800 PC's using Offline files to a NAS location. Even though the Group Policy is set to force PC's Offline no matter what the latency value. I have noticed some PC's that have Offline files enabled but are set to work online. Maybe set manually
before the GPO was applied. Anyway I was wondering if there is a way to detect on numerous PC's whether a PC is set to work Offline or Online? I have been looking to see if a regkey changes when the Work Offline / Online button is pressed on the file menu
of the redirected folder. 

I have found a key that changes if you hit the button Work Online/ Offline button
manually HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\NetCache\OnlineTransitionLog Value - (name of nas share) but this clears when the PC is rebooted or logged out and does not reappear unless you do the switch again manually.
This will not work when I try to scan all the PC's.

Help would be much appreciated. 


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I've got a situation here whereby .TMP files are appearing in network directories, and the files are going missing. The size of the TMP file matches the original file.
I'm trying to narrow down the issue, because I think there may be two problems here.  
1. Offline Files are enabled, to allow profile redirection.    It seems that this is also by default, is allowing Clinet Side Caching when there are network issues.  Does the original file (.doc for example)  get renamed
as a HR234.TMP for example when the Slow link detection sees slow performance? 
2.  If the above TMP file is created when there are network issues, should this resolve itself (sync itself back to the network) when performance improves?
Currently we are in a situation where we have a department that have files missing from many network shares, all the missing files seemlingly replaced with a .TMP file, so do we have to go round to every machine in the department, and manually
sync them to resolve this?  

A:TMP files created, files missing Offline files issue?

After checking the Hotfixes and Security Updates included in Windows 7 and Windows Server 2008 R2 Service Pack 1 in the

Documentation for Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932), I found the following hotfix is available:
Temporary files do not synchronize correctly to a non-DFS share on a server from a client computer
that is running Windows 7 or Windows Server 2008 R2

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When one enables/disables offline files via the Control Panel, does this affect all users of the machine, or only the user who was logged in at the time the change was made?

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My offline files seems to work offline all the time, even when it shows me being online. I sync most of my business files to my laptop for working at home at night.

When I edit a file from my Win 7 (pro, 64-bit) laptop, then go to edit it again, I get the version I had changed, but no one else does. This is causing huge difficulty, because my employees will start working in a sales forecast spreadsheet after I reconnect to the network and supposedly sync, but they don't get the latest version. Even doing a manual sync seems to make no difference.

It seems that if someone else edits something on the network share, it does update to my laptop, but when I update something, it doesn't transfer so that everyone else can use it?

Where should we begin looking?

A:Offline files doen't update files changed locally

It may help if you enable transparent caching which can be enabled through Group Policy. I'm not sure this is the same problem but it seems to apply to your problem.

Windows 7 introduces a new feature for Offline Files & Folders called “Transparent Caching”. With transparent caching, the first time a user opens a file in a shared folder, Windows 7 reads the file from the server and then stores it in a cache on the computer’s hard disk drive.

The second and subsequent times a user reads the same file, Windows 7 retrieves the cached file from disk instead of reading it from the server. To provide data integrity, Windows 7 always contacts the server to ensure the cached copy is up-to-date.

The cache is never accessed if the server is unavailable and updates to the file are always written directly to the server. Transparent Caching is not enabled by default and can be enabled through Group Policy at Computer configuration | Administrative Templates | Network | Offline Files | Enable Transparent Caching.

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Hello all, 
I've deployed  Offline files through group policy and setted up slow link when connection speed is below 10Gbps, just everytime.
Folder si offline but when I add new file the file is synced to server within 10 or 20 minutes. I've checked last sync interval but it didn't change. It isn't same as time when file was uploaded to server. Last sync was eq. 16:00 but file was uploaded at
Folder is still offline. How is it possible?
THank you.

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Offline files - Unable to make ..... Files of this type cannot be made available offline.
I am trying to figure out what to do. It is a word document for address labels. When we go to shut down the computer the sync comes on and then stops with this error message. What can I do to get this to stop coming up? Thanks.

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Offline files - Unable to make ..... Files of this type cannot be made available offline.
I am trying to figure out what to do. It is a word document for address labels. When we go to shut down the computer the sync comes on and then stops with this error message. What can I do to get this to stop coming up? Thanks.

A:Offline files - Unable to make files of this type

Start here; http://support.microsoft.com/kb/252509

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I already searched through alot of threads but could not find anyone having the exact same issue.
We have a Windows Server 2008 R2 Enterprise with SP1 which is hosting a DFS Namespace.
A customer of us works with his notebook (Win 7 SP 1) and has enabled Offline Files for his personal folder
in the DFS path. The initial synchronisation seemed to work and no sync errors are reported in Sync Center.

Now the problem is, everytime he opens a document from his DFS path and saves it, a .tmp file gets
created there and doesnt disappear. Not even after reboot. As far as i know it happens with Word, Excel and PDF documents.

If I log on to the server and browse to his path, i cannot see those .tmp files, only he can see it.
If I try to delete those files from his notebook I get an error "File is no longer located in... Verify the itemīs location and try again".
What I have tried so far:
If Offline Files get disabled, those .tmp files disappear. On activating they are visible again.
Tried "Delete temporary files" from Sync Center -> Manage Offline Files -> Disk Usage. Nothing happened.
I tried to repair Office, didnīt help.
The only Group Policy Settings we have relating to Offline Files are "Synchronize all offline files before logging off"
and "Allow or Disallow use of the Offline Files Feature" which is enabled.

Would be nice if someone can get me into the right direction to fix this issue.
If more information ... Read more

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We have few laptops (windows 7 pro) for sales rep and Offline file enable to sync their documents which are on SBS 2011 server.
I don't know why it try to sync some other users (My video , My music , etc ) files and error says "access denied" or

“The Process cannot access the file because it is being used by another process”

we have tried many times and confirm there's no one using those files but still same error
I found this article on forumbut not sure how much this valid to SBS 2011, and if it's known issue why not there's fix patch yet from Microsoft

On the 2003 server I had to ADD this reg entry and set it to 0:
OplocksDisabled REG_DWORD 0 or 1
Default: 0 (not disabled)

And then Changed this entry to 1:

EnableOplocks REG_DWORD 0 or 1
Default: 1 (enabled)



A:Offline file sync try to sync other user files and folder and failed with access denied or files already in use

Hi Scott
I found the problem and use following method to fix it
1) Check SBS group policy
2) Check permission on CSC folders (I delete all folder under this folder and check permission on this folder)
3) Reinitialize Cache database, there are different method but i use following
And finally restart PC

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I had a home user come to the office and she was having trouble getting on our network. I turned off off-line files because she doesn't need to sync files to the office on this computer when she comes in anymore on that computer.

Come to find out she was storing all her personal files on the offline drive that we create for each individual here and set it up as offline so files are backed up here in the office.

I have told her to turn off her laptop and do nothing else on it until I look at it. Is there a way to get all those files back that went away when I turned off the offline files? I don't want to do anything until I am sure I make the best move knowing that once those deleted files are overwritten on the hard drive they may still be recoverable in some way.

Please let me know if there is anything I can do to get these files back on her hard drive. Just to be clear they were all on the offline folder of a network drive. I turned off off-line files and they were never syncronized up to the server before I did it.
Thanks for your help.

A:Offline Files was turned off. Files Gone?

Plug hdd into other pc check it then if not there do file recovery

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Hi there,

I have redirected "documents" folder to point our local storage.
Two windows 7 ultimate computers are connected to same location ex.: \\file-server\common-files\

When "computer1" save word, excel, or power point files in \\file-server\common-files\test\test.doc "computer2" see that file with the name like HU87GH.TMP
The file size is correct, however, the file remains unusable from computer2.

What could be the probl?m?

Many thanks for your time.

A:offline files - .TMP files generated

Is the network location a NAS (synology, qnap etc) ?

I have the same problem with a Synology DS209+II and I suspect it has to do with Windows not being able to communicate properly with samba shares, even though the newest Firmware (DSM 3.0) explicitly allows you to activate "Support for Windows Offline Files".

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Hey guys

I am having a problem, i recently had to change an offline folder that syncs to a windows server 2003, now the old path to the server keeps wanting to sync, how do i remove the old path.

Please help me

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I am not sure if I am in the correct forum but here is my problem. I am using Windows XP Professional and I am on a company network. My boss has been out on medical leave and took her computer home with her so she could do work while she recovers. I have access to some Excel files that are on her computer and I have been working offling in them while she has been out. This past Friday, I was sick and could not come into work but my boss was able to come in for a few hours to help out during the busy time and she worked on my computer. I came in on Monday and can no longer access the offline files I have been working in for the last three months. When I try to open a file it tells me that the file cannot be found and to check my spelling or try another path. My boss swears she changed nothing on my computer and was not able to even go into those files. Does anyone have a clue how I can access my offline files? Everything I have read states I will have to delete them but I would lose three months worth of work that I might never be able to recover. Is there any other way?

A:Offline Files


They are either there in the way you access them as per this article or they are NOT and there is NO way to recover them, as they were of course NEVER on your computer.

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I'm having an issue with one of my mobil users and offline files. When they are away and work on files designated as available offline or create new files in folders that are available offline after a reboot they are shown as place holders. Greyed with an X next to them and unavailable. No way to open/use them.

After returning to the office or dialing into the VPN the files return to available.


W7 Pro 32-bit
fully patched & updated
dual core intel
3GB ram
My Docs folder redirected to DFS Share
Home drive mapped to Z: and made available offline

W2k3 server R2
fully patched & updated
Domain DFS root hosted on a 2k3 R2 storage server edition
Let me know if there is any other relevant information I missed. Any insight is appreciated.



A:Offline Files


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is it possible to move offline files to a second harddisk on Windows 7 x64 Ult?



A:Offline-Files on Second HDD

How to move the client-side caching (CSC) folder to a new location in Windows Vista

Give this a shot...it might work in Windows 7!

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Is there a policy that anyone is aware of that would prevent "traveling users'" from synchronizing offline files with the server when they establish a VPN connection.

This being as some users have offline files totalling over 3GB, that then wish to sync with the server the moment they establish a VPN connection....

I am aware that this can be prevented by running "mobsync" and "configuring" not to sync on certain connections. This have to be done manually at each machine and checked every time a new connection is configured at that machine.

The same problem is experienced when "traveling users" work temporarily at a branch where there is a site-to-site VPN connection between the branches. As their local LAN connection allows for synchronization, massive amounts of data is then "synched" between the branches.

Preferably these "traveling users" should be using their local offline file cache, until they are back at their respective branch.

Any idees please?

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after much searching the internet (and this forum), ive given up looking and resorting to just asking. heres my problem:
on my computer i have a 40gb hd and a 160gb hd, i got the 160 to hold my music and my work (mainly 3d modelling and animation stuff) and the 40 for the system drive. right now i have my work stored on a network drive, but i want to make it available offline. but if i make it available offline it'll go to the default folder on the 40. is there any way to change the location of the offline folder to a specific folder on the 160? either by 3rd party program or preferably in windows itself? any info would be much appreciated! thanks!

A:offline files

So all you want to do is copy it from the network drive to the folder of your choice? Or do you want to be able to access the work, while you aren't online (but still on the network)?

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Keeping your offline files in sync

When you select a network file or folder to make available offline, Windows automatically creates a copy of that file or folder on your computer.

My question is---WHERE does it save that copy? In what folder? Can I set the folder I want the copy to be in and HOW do I do it?
Thank You for any help.

A:using offline files

It's located in the C:\Windows\CSC folder

To change it, do the following:
Open "OFFLINE FILES" (In Win8 you hit START and just type Offline files, should be the same in Win7)
Click "Disable offline files"
Run regedit.
Go to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\CSC
Right-click CSC, New -> Key, and name it as Parameters.
Right-click Parameters, New -> String Value, name it as CacheLocation.
Right-click CacheLocation, then Modify.
In the Value data box, type the name of the new folder (make sure you created it) you want to create the cache, like this: \??\drive:\folder
Where it?s Windows NT format for folder path name, with drive for drive letter and folder as folder name. For example: \??\D:\csc
Restart the computer.
Click on Enable Offline Files.
Restart the computer.
All new offline folders will be cached and saved to that new location.

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I have an XP machine which has filled the C drive with Offline Files Synchronizing.
This is something that was setup years ago, and just kicked in again this week somehow.
It has synchronized 20GB of files to the C drive. C drive is only 37GB. Windows folder is 25 GB.
I started to delete the offline files, but the process failed (a device attached is not functioning - I think that was the message).
Now I have Offline Files not enabled.
There is obviously still about 20 GB of storage on this drive, which I want to clear off, but the Offline Files Folder shows empty.

Does anyone know a way to clear up this ?

A:XP Offline Files

Click Start > My Computer > Tools > Folder Options > Offline Files tab > uncheck "Enable Offline Files.

Note that if the function is set in group policy, it will reset to enabled again after you log back into the network. There may be additional settings you can choose that effectively allow you to keep it from working. You may be able to unselect the server(s) that you synchronize with, etc. You may have to do this each time you log into the network depending on policy settings on your network.

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During the week, we had a power outage...
Network went flop

Ever since then a Win2K Pro now always disconnected from teh network... After about 5 minutes a message pops up stating, you are no longer connected to <server name> in the taskbar. It's the Sync. Manager. At first boot, DHCP gives the IP and what not but then 5 mins later I get that message. Never used Offline files before. Packets still get passed but...puter goes to offline mode.

Now (actually this is someone else's puter having the problem and now I'm lookin' like a duface), I can enable and disable the using of offline files on my machine (tools>options>offline files) however, on this particular machine, that tab is not there.
Machine as stated is Win2K Pro SP2 FAT32 (not my doing).
I upgraded to SP3...tab did not show
During the 5 minutes of good network time, downloaded and installed all available critical updates (win update)... tab did not show.

What else can I do to rectify this (without re-imaging the system)??
Thanks All

A:Offline Files

And please forgive my typos in the first post....


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We are redirecting My Documents to the userprofile network location for users.  Last week we migrated to 2 new split-scope DHCP servers on Thursday, had set our lease times to 1 hour, and then Thursday and Friday had users reboot and verified
they were registering with the new DHCP servers.  As of Friday everything seemed to be successful.

Yesterday my manager came in to start work, having turned off and taken his Surface Pro 3 running Windows 8.1 home with him on Friday, but not having powered it up over the weekend.  He had been working on a presentation on Friday that is due
this Wednesday.  When he logged in Monday morning he had 1 document in his "Documents" library.  (Redirected My Documents).  He called and I was able to see all of his documents on his ..\userprofile\username\documents network share
on the server.

We rebooted, ran a couple of GPUpdate /force commands, and my manager was able to see his documents.  The latest "date modified" looked to be 4-28-2016 around noon - which was Thursday.

He started working around 8:45 or 9 using those documents from 4-28-2016, worked until noon yesterday (5-2-2016) and saved multiple copies of his documents to his "Documents" library, where he typically saves them.  He then logged
off his workstation, went to lunch, and when he came back, he was missing specifically those documents that he had worked on.  All other files in his My Docum... Read more

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I'm having trouble with synchronizing sertain files in windows 2000 pro. My computer is connected to a network via hub and workgroup, there are files on a network drive wich id like mo make awailable offline (it's a laptop so it's not always connected to the network) it works fine unless the file types are .DBS , .MDB or DBD... Then I get the error messages that windows can not synchronize these file types...?

A:Offline files

Offline files do support active database files.... found that out the hard way. (it assumes the file is still open and will not move into your machine)

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How can I be sure that the file I just downloaded has not been corrupted? For example I have tried downloading a non-commercial movie from P2P in ISO format and it has some small artifacts at times, and if I try to download it again it might not have those. BTW the subject in question is not P2P networks, just what can guarantee the integrity of a downloaded file either from P2P or a website or from wherever.

A:How to check the integrity of files

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I am implementing windows 7 soon at work and i have a test machine i have been working with. At my business we use the syncing of offline files in this way. Currently with XP all of our users My Documents are stored on the server and mapped to the users my documents on there PC

I have been searching for this in windows 7 and have had no luck. the only thing i have found is they want you to map a network drive and use it that way.

Does anyone know if what i am currently using in XP works in 7.


A:Windows 7 offline files

The process for folder redirection remains pretty much the same as it has been in previous versions of Windows, the only caveat being that, you cannont use the link from the start menu "Documents" or the link within libraries "Documents". You need to use the actual location c:\users\YourUserName\My Documents, right click, properties, location tab, move.
Maybe these two articles might help further.
Redirect a folder to a new location
Understanding offline files
keep us posted.

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I currently have offline files configured at my office and i'm running into some problems. First of all, I get the "You are working offline" message on a regular basis. It happens maybe 2-3 times per hour. About half the time when I go to my network shares(even shares that aren't configured for offline files) there are no files there. I have to right click > synchronize on the little file sync icon in the task bar and then all of the files magically appear. Does anyone know what's going on? This happens for all users on a regular basis. Please help.

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Has anybody come across this error:
"This folder is offline because of a network disconnection or unavailable shared folder"

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Hi all . I'm about to try and get a friend's outlook pst file from his home computer to sync with his laptop. I'd like to do this with "offline files," but the sync keeps reproting errors. Does anyone have any experience with this, or know another way to go about it? . Thanks for any info! : )


A:Offline files and .pst question

Change the extension to .ost. It should work fine after that. But when you target the .ost file, make sure to select ALL FILES when looking for the file type. I have an .ost file on my server that used to have a .pst extension. It syncs perfectly now.

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Recently reinstalled windows xp. Upon completion I noticed that on Folder Options the tab for offline files is missing. I tried the obvious and went into user accounts and unchecked fast switching. This did not correct the problem.

I really need to get this going since I travel with my laptop daily and want to synchronize offline files.

Please Please help!

A:Missing Offline Files Tab

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Our company is migrating to 8.1 from 7.

In the Windows 7 environment Offline files were visible to users when they clicked on their local C: drive "Documents" folder available under "This PC".

In Windows 8.1 the same "Documents" folder is empty. File synchronization works fine and they can access their offline files by double clicking on the mapped network drive (in this case U but they are frustrated.
Can some-one explain why this is happening? Is it by design in Windows 8.1 or am I missing something?

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Okay this is what i want to do...

I have a HP N3250 Pavilion laptop that i just got for 200 bucks. I want to keep it in my truck while away from home to run some of my business software. I need to be able to work all week on the laptop and then come home and update the files on my desktop. I know i can use either one of those (breifcase and offline files.). I just cant figure out how to put those files into the sync manager.

I bought Winlink2002 and for some reason the laptop will not accept a patch that fixes a error with xp "No port found" I have a email in to the support for winlink waiting on them to email me back but i know i can use these to do it

Any help would be great.



A:breifcase and offline files

nevermind i found the article on m$ site.


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I have some new systems running windows 7 pro that we want to configure to have a folder that is located on our file server available offline. So we have a share
\\Servername\Sharename and then a folder inside of that \Folder this is the folder that we want to add to the offline files cache. This share is also mapped for all users as Q:\
I have read every post on the internet but still cannot get this to work. It seems very straightforward and if I do it manually by logging in and selecting the folder then right click and say "make available offline" it works. But I have
like 40 of these systems and want to push it from the server.
I have a mix of 2008 R2 and 2012 ent DC's in my environment single domain running a "Windows Server 2003" Domain Functional level
I created a separate OU and placed all the systems computer object in it then created a new GPO and linked it to the OU. I also created a security group and added all the systems as members and assigned the group to the GPO under Security Filtering.
I also have the Authenticated Users group listed there as well.
In the GPO I have enable the administratively assigned Offline files under the Computer Configuration and added the UNC path to the folder I want to make available
\\Servername\Sharename\Folder and also enabled the ensure all subfolders are available option. I have also added the same folder in the user configuration policy.
After replicating the domain... Read more

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I'm just setting up offline files up on a laptop I have across to my main computer. I've no problem with setting up, however a while back I set it up to a computer name which no-longer exists on the network. Now every time Offline files tries to synchronise it gives an error saying it can't find it. I've been round the houses trying to find how to simply get rid of the old share. I've deleted all files, disabled and re-enabled offline files and it's still there.

Hopefully I'm just being stupid and missing the 'clear all' or 'delete' button somwhere...

Thanks in advance

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I have set up my laptop to hold offline versions of my work's LAN based files (using, as recommended by windows help, "offline files" rather than "my briefcase".

I only seem to be able to access these via a desktop shortcut created during the offline setup process. This shortcut opens a single folder "offline files" which contains all the files OK, but without the folders & subfolders I need to navigate them. Thus I have to navigate through several thousand files to find the one I want.

Can anyone advise if this is how the facility is supposed to work (surely not??) or how to fix if not. Could this be because the LAN OS is Netware?

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Hi All,

I am an administrator on a domain. My 'My Documents' are set in group policy to redirect to a folder on the server. My problem is that 2 or 3 times a week when I log in I am informed that I am no longer connected to the server but can work offline. The issue is that I have full connectivity with the server and I dont know why it thinks I dont. I can ping the server by IP and by machine name and by domain. I can access the folders if I give a fully qualified UNC path.

Any ideas?

Windows XP Pro SP3
Windows server 2003

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I have Win7 Enterprise on my computer, and have added my network "home" drive to the "Documents" library, however in order to do this, I had to enable Offline files.

This worked when I set it up, however it seems that the files are not syncing, as Win7 thinks I am in "offline" mode.
How can I force Win7 into "online mode" so my files can sync? I have tried going to the sync properties and the options are greyed out. I cannot locate the registry keys to re-enable them.

Has anyone else experienced this, or know how to fix it?

The computer is not attached to a domain, so there are no "group policies" being pushed.

Thanks in advance!

A:Win7 Offline Files

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I have two users who have offline files enabled. They came to me saying that they couldnt use them at home. After some investigation I have discovered that offline files are working but they have to right click on the mapped drive go to properties and then click cancel and it will let them into the offline files. If they do not do this they get an error message that says H:\ not accessible (where H:\ is the mapped Drive).
We use XP sp2 and run a 2003 R2 network. Both users have only recently experienced this problem. Before this everything worked perfect (as perfect as you can get anyway).

If anyone has any thoughts please let me know as it is frustrating to the users.


A:Offline Files Mystery

I dont have any solution for this..I can suggest you a workaround.. Reset the cache, reboot the machine and make the share available offline again..
To delete the cache. see the below link

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Does anyone know what could be causing my synchronized offline file to show network unavailable pop-up boxes,when I am on the LAN and connected and I can ping everything on the network?Any suggestion would be appreciated.

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Today, I installed SP2 on my parents computer (they don't believe in Windows Upddate). After installation, I enabled the Welcome Screen and Fast-User Switching, and quite amateurly unticked the "Enable Offline Files" box.

Now, all the favourites for the user of this Computer have been deleted (while mine where all stored on Foxymarks).

Does anyone know of a way to recover these lost offline files? I have an undelete utility and have searched C: for something, but i'm not particularly fantastic with computers and don't really know what to look for if anything.

Can someone please help!

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Hey all, first timer here, hope ya'll can help me. A client of mine needed to have her files on her network drive able to be taken with her on her laptop, so I did some research, found the "offline files" function of XP. I quickly learned how to use it, and when I went to set it up for her, the "Offline Files Folder" contained all the files, but none of the folders. I selected the option to "take files from subfolders" and such, and every file in the drive was in the folder, but not organized in folders. I cannot create any folders inside the "Offline Files Folder" either. Due to the ammount of files she has, she absolutely needs her files in folders. So I instead set up a briefcase for her, and that shows folders just fine, but it doesnt synchronize automatically. So I have two problems, and a fix for either (or both!!!) would do fine.

How do I organize "Offline files" into folders?
How do I setup a Briefcase to automatically synchronize it's contents?

Thanks a lot!

A:Problem with Offline Files in XP

Have you looked at the Microsoft SincToy? . .

Goofy name, but it gets good press . .

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I am running Vista Ultimate SP1 on my laptop. The Z: drive maps to an Iomega StorCenter NAS. I can read/write folders, files, etc. with no problem.

When I disconnect from the network, I can still see the Z: drive. The folders that I made available offline are accessible and there are placeholders (folder has an X on it) for folders that I did not make available offline.

When I connect back to the network, I would do a reboot and I can see all of the files on the Z: drive again.

Given this, it appears that Offline Files is enable. Or, is it?

In the Control Panel / Offline Files / General tab, I clicked on "Enable Offline Files" and I got the message below.

Offline Files cannot be enabled.

The specified service does not exist as an installed service.

What's going on here? Can someone help?

I am not sure if it is relevant or not but I also have a ComStar drive which uses the NDAS Software from Ximeta which is physically connected to the DLink wireless router just like the Iomega StorCenter. There are four computers that connect to the router (one PC with Vista ultimate--physical connection; one laptop with Vista Ultimate--wireless; one PC with Vista Business--wireless; and one PC with Win XP).

I looked at TechNet and all over the place and I could not seem to find an answer.

A:Offline Files cannot be enabled.

Hi xqszmoi,

Go to control panel- administrative tools- services and see if Offline files is disabled. double click on it to change it to enabled.

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I'm working on a network that was setup by someone else, and I'm confused by the setup. It is a 2000 server and each client has a home directory on the server, and it is mapped to thier H:\ drive. Their My Documents is also pointed to the H:\ drive. Now offline files are enabled and all of the H:\ is setup as offline files and it syncronizes at logoff. My question is where does it sync to and what is the benefit of this if all the files they are using are on their H:\ drive on the server.

A:Please explain offline files

Here is a brief tourtorial -


also look at this -


I'm working on a network that was setup by someone else, and I'm confused by the setup. It is a 2000 server and each client has a home directory on the server, and it is mapped to thier H:\ drive. Their My Documents is also pointed to the H:\ drive. Now offline files are enabled and all of the H:\ is setup as offline files and it syncronizes at logoff. My question is where does it sync to and what is the benefit of this if all the files they are using are on their H:\ drive on the serverClick to expand...

This is easy enough to test - Take a laptop off the network and log onto it and try to access My Documents. I would think that it synchornizes with their standadard My Documents folder on their PC so they take it home and they make changes to their my documents they come back in and it resyncronizes with the lan My Documents folder and everything they worked on is now the updated version.

Basically its a way to make the users THINK they are only working with 1 set of files when all reality you have doubled the number of files and made it so there is a potential for sync problems and whatnot. In all a good concept except when there are problems with it.

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Hi Guys,

there are more than 200 users in out network which run outlook application in their laptop. is there any way to set up outlook with offline file somehow they can send/ receive emails while they are not in the company?

Thanks and best regards,

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Can you have folder redirection without the offline files? I have a network setup with sbs 2003. One of the computers has a hard drive that keeps getting filled up with offline files. my documents is redirected to the server. \\server01\users\username. This user uses two pc on the network. I want them to have access to the same files and folders but don't want the offline files. If I disable offline files will they still access the same files and folders regardless of what computer they sit at if both computers have the my documents folder redirected to the server?

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I have a 2003 SBS server and several users all on Windows 7.

One of the users just got a new Sony laptop with Windows 7 Pro, his existing laptop was also Windows 7 Pro.

I am trying to make same file share available offline again and the files sync with no errors in sync center. But when the user goes offline all the files have a red X and the files are partially transparent.
All the KB's and threads I can find involved people getting access denied errors, but I'm getting no sync errors.

Any ideas?
I tried formatting the offline files database earlier and I made a dozen files available offline. No errors but again red x's when he went offline.

A:Offline files sync but all have a red X

Have you seen this? Especially The OP's second post: Sync Center Problem with Offline Files

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