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Thinkpad X1 Carbon Wi-Fi problems

Q: Thinkpad X1 Carbon Wi-Fi problems

Hello,I have a carbon x1 2nd generation 20a7. Its wifi has never worked properly, i.e. the connection shut down from time to time but then restarted. I could do with these regular interruptions.Yesterday I dismantled the laptop completely as I had to replace a broken hinge. I reassembled it again, the hinge works and so does the laptop.However, the Wifi won't connect. It is recognised by the laptop, it displays possible connections, it just shows wifi signals as extremely weak or nonexistent or states that it is unable to connect. the Laptop connects in about 5% of all time.How can I solve this issue?

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RELEVANCY SCORE 200
Preferred Solution: Thinkpad X1 Carbon Wi-Fi problems

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 68

Been going back and forth and can't seem to find a screen that can replace my Thinkpad x1 carbon 3460 1f4 screen. Have found one for the 3448. Don't know if they use the same screen and pins?  See photo for description of the replacement screen I'm looking at.  













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A:Can the Thinkpad x1 carbon 3448 laptop screen replace a Thinkpad x1 carbon 3460 1f4

The 3448 and 3460 machines use the same panels, hinges, lid, cables, etc.

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RELEVANCY SCORE 63.2

Hi all, I have searched the forums on this topic but have not been able to find any solution to the problems of my machine yet. I have received my X1 carbon gen 6 less than a month ago and these problems have occured since the start. I need to be almost physically next to a router before my machine can find the wifi signal while all of my other devices work fine. I have tried this with multiple routers but all have the same problem.Once I am connected I can move away from the router a bit but the signal strength is extremely bad with speeds not even reaching half of the speeds of my other devices. I tried updating drivers and anything else I could find on the lenovo forums but nothing seems to work. Kind regards,Vincent

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RELEVANCY SCORE 60.4

Hi!I just got a new "X1 Carbon 5th Gen - Kabylake (Type 20HR, 20HQ)" and a "X1 Carbon Thunderbolt 3 Dock". I have an external screen connected to the dock and it works fine (VGA connection). I also have an other monitor with display (DP) connection that I want to use. But my computer can't find the other monitor, only the one with VGA connection. Is there any easy ways to fix this problem?Best regards

A:ThinkPad X1 Carbon 5th gen can't connect 2 external monitors in X1 Carbon Thunderbolt 3 Dock

[Posted moved and topic edited for discoverability.  AG]

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RELEVANCY SCORE 58

I posted a similar question earlier and people referred me to the Yoga (much appreciated).  However, I was interested in the 2.6 lb carbon version with touch screen capabilities.  Asus has a Spin 7 model that is very good at 2.65lb, but I miss the red mouse toggle in the middle of the keyboard and Asus's track pad was designed too large....causing unintended tapping.  The Yoga, while nice, is heavier than I was looking for.  The 14 inch screen is about 3.3lb? the 12 inch at 3? I thought that some of the earlier Thinkpad Carbons had touch screen and was hoping they would make a return soon.  Thanks,

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RELEVANCY SCORE 58

X1 Carbon 6th Gen - (Type 20KH, 20KG) Laptop (ThinkPad) on ThinkPad Pro Dock.  I have a secondary display (connected with DisplayPort).  When the battery is charging, the secondary display works properly.  As soon as the battery is fully charged (100%), the secondary display disconnects and goes black (no signal detected).  The power is still on the the display.  The only way to get the secondary display to reconnect is to unplug the power supply from the dock, then plug it in again.  Has anyone else experienced this? 

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RELEVANCY SCORE 57.6

Hello, I am looking for a laptop which can be securely attached/locked (so that I can let it during the night in the office). Could you please tell me if the following laptops have a security slot (Kensington or similar) to attach it somewhere?THINKPAD X1 CARBON (5TH GEN)THINKPAD X1 YOGA (2ND GEN) I do not find it described in the specifications, but from the available pictures, it seems that they have some kind of security slot. Thanks!

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RELEVANCY SCORE 57.6

Apologies if something similar has been posted, I just can't find the answer. We have a 5th Generation Thinkpad X1 Carbon connected to a Thinkpad Thunderbolt 3 dock. At the moment the display is mirrored using a VGA cable to connect to the dock. What we would like instead is to connect the dock to 2 external monitors with separate content on each monitor and the laptop display blank. I just can't figure out if this is possible, what might be needed, and how! Any help greatly appreciated.

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RELEVANCY SCORE 56

Hi..I ordered a new ThinkPad USB-C Dock. I have a lenovo thinkpad x1 carbon 1st generation and didnt realize that the interface cable between the dock and the laptop is USB-C. Is there a way( converter?) i can use the USB-C dock with my X1 carbon first generation? The X1 carbon has a slimport power adapter where as the cable from the dock to the laptop is USB-C. Appreciate your help. Thanks!  

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RELEVANCY SCORE 56

I have a ThinkPad X1 carbon 6th gen and a ThinkPad Basic USB 3.0 Dock but this combination doesn't work.Windows 10 seems to recognize the display but the display is black and also there is no ethernet connection and no power charge. Is there a way to make the Basic USB 3.0 Dock work with the latests X1?

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RELEVANCY SCORE 56

We recently upgraded 5 users from X1C5thgens to 6thgens but the  ThinkPad USB-C Dock Model 40A9 keeps disconnecting the mice and keyboards intermintebtly  and sometimes there is a clicking sound coming from in the docks themselves. The only way to resolve the issue is to power cycle the dock  an the issue goes away until it happens again. I called Lenovo but they dont have any information me so i was wondering if anyone is experiencing these issues with the docks and the 6thgens  Thank you

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RELEVANCY SCORE 50.8

HI everyone, I have a question regarding SIM in x1 carbon. I am not very good with technology, so I don`t know if my x1 carbon has a working SIM slot. It has a slot for SIM card but when I put it on, it doesn`t respond anything, like `detecting` or something like that. My question is: does x1 Carbon (Model 20A8-S00600) has a working SIM card slot. If it does, how can I make it functional. If it doesn`t what do I need to do/buy to make it functional.  Thanks,Kushtrim











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A:Thinkpad x1 carbon SIM

Hi and welcome, kushtrimYour laptop is "WWAN ready" only, i.e.has the SIM card holder, the SIM card reader and WWAN antennas installed. WWAN modem wasn't factory preinstalled, that's a cause you don't see anything once SIM card is installed.So, to use laptop WWAN capabilities, purchase and install WWAN modem - 3G or 3g/LTE.

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RELEVANCY SCORE 50.4

Hello everybody, is there anybody that has upgraded his 3rd Gen X1 Carbon to a 1TB ssd? I'm running out of place and would like to have a bigger ssd and do not know which one I could use. I tried reading in the forums, but was not able to find out which SSD would work. Somehow NVMe is not supported, it has to be a PCIe SSD (I think), but I'm not too familiar with these things. I looked at the new Samsung SM961 1TB that is just coming out, would that be able to work?The specs are here: https://gzhls.at/blob/ldb/c/4/4/9/618ff48c1c0dc799c9442fd598fa06935527.pdf Any help would be deeply appreciated.Regards,Jochen

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RELEVANCY SCORE 50.4

I am trying to deploy a W10 1803 task sequence to a ThinkPad X1 Carbon (20KG-S2Y600).  Everytime i get to the stage where it applies drivers after OS install I get a BSOD (setupapi.dev attatched) and im met with the Windows repair screen. The computer, if left unnateded will eventually reboot and continue the task sequence. Since the PC is BSOD-ing while running a Restart-Computer task, and before continuing on the next, the smsts log shows nothing wrong. Even stranger is, that i have tried without any drivers package at all, just a vanilla 1803 Enterprise with a 1803 LP on top, and I still get a BSOD when the Restart-Computer run after OS install.  Currently im running the tp_x1carbon_mt20kg-20kh_w1064_1803_201806 driver package from Lenovo, but to no avail. Im running out of ideas on how to get around this issue. Regards. Seth

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RELEVANCY SCORE 50.4

Hello, In case anyone is wondering, I can confirm the system is able to play 4K Blu-Ray discs. I'm using CyberLink PowerDVD 17. The laptop is SGX compliant and the built in screen is HDCP 2.2 compliant. This was tested on the model with i7-8650U with DV screen. Needless to say you'll first have to find a way to attach a UHD Ready drive or copy the .iso over. 

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RELEVANCY SCORE 50.4

I received my Thinkpad X1 Carbon a week ago and it's been working fine both on battery power and on the AC adapter the entire time. This morning, I closed my laptop like usual (so it goes to sleep but doesn't shut down) and brought it to class with me. When I tried to wake it up though, nothing would work. It won't boot with the AC plugged in either. I'm pretty sure the battery is an integrated battery and I don't want to void my warranty by fiddling with it. Does anyone know what I can do about this problem? It's the only computer I have in college and I'm taking some computer science courses so my problem is pretty urgent. I also can't feasibly bring it to somewhere to repair since I'm in a pretty isolated town and I don't own a car. Also by reading the forums here, I'm under the impression that the Lenovo customer support line is simply terrible. Is that true? Once again, thanks for any possible insight!










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A:Thinkpad X1 Carbon does not start up

'afternoon.
Welcome to the community.
 
Sorry you're having issues.
Have you tried the "reset" hole on the bottom of the laptop? I believe that it's unmarked, but you'd use a paper clip to trip the switch. I don't have an X1C, personally, so I can't describe it further. I'm mobile at the moment, so have limited search capability, but if you search the forum for a post by Mark_Lenovo, I believe there's a picture of it.
 
Regarding contacting Service, I've personally never had anything but good experiences. Please keep in mind that on open forums like these, the good reports seldom get posted.
 
hth a little.

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RELEVANCY SCORE 50.4

I would like to replace the top lid/lcd cover on my 2015 X1-Carbon, 3rd Gen (20BT), Non-Touch, 1080p. A couple weeks ago I was able to access a service video at LenovoServiceTraining.com, however I am no longer able to access the videos...it's asking for a username a password. Does anyone know of a video showing how to replace the top lid on this model? Thanks so much for your assistance :-)

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RELEVANCY SCORE 50.4

?Hi.  I just bought my new X1 Carbon Laptop that shipped with Win 7 Pro (installed via downgrade rights), and I'm wondering how to go about upgrading it to Win 10 Pro. I've read I need to request a disc from Lenovo.  Is that true?  If so ... How? Isn't a download available? Thanks!

A:How to upgrade new ThinkPad X1 Carbon from Win 7 Pro to Win 10 Pro?

Hi.  I just bought my new X1 Carbon Laptop that shipped with Win 7 Pro (installed via downgrade rights), and I'm wondering how to go about upgrading it to Win 10 Pro. I've read I need to request a disc from Lenovo.  Is that true?  If so ... How? Isn't a download available? Thanks!

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RELEVANCY SCORE 50.4

Greetings, My X1 Carbon Thinkpad will not connect to wi-fi either several times a week, or at worst, several times a day. I can try to get online with the Thinkpad and the tiny orange symbol is lit on the wi-fi icon. Clicking on that, the wi-fi message says, "not connected."  Sitting in the same chair, I pick up my Samsung Note tablet, and it effortlessly connects to my home network. My phone connects and my Kindle connects. Everything connects except the Thinkpad. At this moment, the X1 Carbon Thinkpad is connected, and I am typing on it in this forum. But, in an hour, I could pick it up, and it will not be connected. The "Windows Network Diagnostics" will tell me "Problem found." The explanation will be "Problem with wireless adapter or access point."  Then it will explain: "Not fixed."   Any suggestions?   Best regards,Bill Phillips, Durham, North Carolina

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RELEVANCY SCORE 50.4

Hey everyone. I was looking to buy a new laptop this year after using my MBP for like 7 years now. After making a long term decision of not buying the newest 6g X1 Carbon because there are still some things that trouble me a little, i've listed some improvements i think that need to be made before i can consider this the perfect laptop it almost could have been (in order of importance):change aspect ratio (something like 3:2)improve reflection on HDR screenmake machines compatible out of the box with widespread linux distros like ubuntu out of the box (no driver issues, no deep sleep bugs,...)option for no fingerprint reader (it kills the design a little bit and there are some people who still dont use it at all; i know you can deactivate it)updated webcam (could be considered an important thing for some business people if you ask me)updated speakers; the ones being used now are on the low end of "OK" and i think there is def some room to upgrade even if its not designed as a media deviceof course if possible id love to see some graphics and RAM upgrades aswell but for a notebook as thin as this one i think those specs might need to suffice for another 2-3 generations.et another thing about blowing air outside the right side where your mouse potentially is could get a rework aswell.let me know what you think; obviously everyone has different wants and needs for a machine but if the maxed out or even just standard device is that expensive some of those suggestions above could ... Read more

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RELEVANCY SCORE 50.4

Hi , I want to buy a new laptop and I found an ad for X1 Carbon. When I asked about warranty he told me that he doesnt have any documents from the laptop and  that he lost them together with the original packaging when he moved to a different house, but that the warranty is valid with just the serial number from the laptop. Can you confirm this is true ??Support for that serial number says:Base Warranty Status : In Warranty, expires , 2019-03-06

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RELEVANCY SCORE 50.4

I have 4Gb RAM at the moment but would like to upgrade to 8 or 16 Gb. Is it possible or is it soldered on the motherboard? I have read different opinions on forums and would like a clear yes or no answer .If it is possible to upgrade RAM, then I'd like to know what kind of RAM i need to buy: DDR3? DDR4?... anything else i should know? Thanks for your help. 

A:ThinkPad X1 Carbon (2rd Gen) RAM Upgrade

Hello and welcome,
 
Here's the 2nd gen platform spec:  http://psref.lenovo.com/syspool%5CSys/PDF/ThinkPad/ThinkPad%20X1%20Carbon%20(2nd%20Gen)/ThinkPad_X1_...
 
Memory 4GB or 8GB / DDR3L-1600MHz / soldered to systemboard, no sockets
 
[edit] I see "2rd Gen" in your subject.  Not sure which part of that is a typo, so here's the 3rd gen platform spec.  Same answer
 
http://psref.lenovo.com/syspool%5CSys/PDF/ThinkPad/ThinkPad%20X1%20Carbon%20(3rd%20Gen)/ThinkPad_X1_...
 
Memory 4GB, 8GB, or 16GB PC3-12800 1600MHz DDR3L soldered to systemboard, no sockets
 
Z.

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RELEVANCY SCORE 50.4

After updating Windows 10 to the newest version today,And updating to the newest BIOS version using Lenovo System Updatemy Thinkpad X1 (4th gen) won't startup by opening the lid, like it used to.Lenovo Support says they can't help me. Going into stand-by and waking up by closing and opening the lid works fine.What doesn't work is powering up the Thinkpad (after shutdown) by opening the lid. Any ideas?  

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RELEVANCY SCORE 50.4

Hi,I've a Lenovo Thinkpad X1 Carbon (type: 20A7-0037US). After 2 weeks of not using it, when I decided to power it ON today, it didn't boot. The Fn indicators and LED on Shift key (Caps Lock indicator) turned ON, but no activity on LCD, and then after a minute or so it powered off on its own. I tried pressing the emergency reset switch (in the bottom of notebook) but that didn't help it either.If anyone has any steps to troubleshoot it further, please let me know, before I take it to service center. Thanks in advance











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A:Thinkpad X1 Carbon not booting up

this is a problem that you need to take to the service center.

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RELEVANCY SCORE 50.4

Hello  I bought a 6th generation thinkpad X1 carbon last sunday from a local computer shop and I would like to know whether its brand new or if it has been used before. I checked the warranty status on the website and it says You have 1143 Days remaining on your warranty, Start Date: 2018-12-29 and an expiration date on 2022-03-28  . Which I found strange because it also says that the product has a three year limited warranty, and 1143 is more than 3 years, so is that normal? plus it says  Origin: Factory Warranty. Any thoughts about this or on how to check if a laptop was used before will be much appreciated,Thanks

A:is my thinkpad x1 carbon brand new?

Good day and welcome to the community.Issues similar to this pop up in the forum, occasionally.
Initially, the warranty start date is set to near the manufacturing date, and a machine will then sit in a retailer or distributer's stock for a bit. If you contact Support in your region and explain the situation, they should be able to adjust the warranty start date (and end date) to match the purchase date. If I understand the process correctly, you'll need to provide them documentation of the purchase (receipt, etc).Regards.

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RELEVANCY SCORE 50.4

Hello Support Forum: I performed that recent bios update to the X1 Carbon recently. The problem I'm experiencing, is the power button has a solid green light and it wont turn on when I press it. The only way to get my laptop to boot is to let the battery drain and die (I know this when the green light is out), plug the ac adapter in and turn it on that way. The problem will persist when I try to shut it down again.   Any thoughts? Thank you guys, I appreciate any help, I use my personal laptop for work.

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RELEVANCY SCORE 50.4

Hi,  I would like to add a WWAN cart to my thinkpad. I first ordered a Sierra EM7455 with a dedicated antenna. Installation worked fine, but when I restarted the ocmputer I got a "1802 unauthorized network card ...1199/9078" Antenna link https://www.aliexpress.com/snapshot/0.html?spm=a2g0s.9042647.0.0.tZJXFc&orderId=90686426946259&produ... So I figured out that the Bios has a whitelist for network cards. So my question is simple:- can I override this BIOS error ? => I guess the answer is no (or at least not simply)- which card should I buy ? I found this card https://www.aliexpress.com/snapshot/0.html?spm=a2g0s.9042647.6.2.JGVfAL&orderId=91257876926259&produ... This card seems to be listed herehttps://pcsupport.lenovo.com/fr/fr/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-... Thsnk you for your help vincent

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RELEVANCY SCORE 49.6

So, i recnetly bought this beautiful machine and it sometimes freezes up. The only thing that unfreezes the system is to format it. I have no clue why this happened to me. So i thought that maybe if i could do a fresh start (install windows 10 basic version with no bloatware) the problem could be solved. But i am a bit worried that I might lose all the good features of lenovo apps. My question to you guys is that "is there any way that I could go back to the lenovo's factory windows 10 OS after doing a fresh start?" Thanks

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RELEVANCY SCORE 49.6

I have a problem on a brand new Thinkpad Carbon Gen 6. The wifi connects fine. When I test speed with Ookla internet speed test, I get 80 mbs down and 80 mbs up, same as with my Pixel, Tablet, and old laptop. But if I close the lid and leave the computer for an hour and come back, I get variable, but slower, results.. for example I might get 26 mbs down but still 80 mbs up or various combinations. It stays that way if I don't change anything. But if all I do is disconnect from the wifi network and reconnect, I'm back to 80 mbs up and 80 mbs down stably. Through all of this, the Pixel 2, sitting right next to the laptop, has no problems maintaining speed over the wifi during the same time period the Lenovo has the problem. Manually putting the computer to sleep and waking it up a minute or two later doesn't cause the problem. I uninstalled Intel Proset software, and that didn't fix it. Windows is up to date and I have the latest network card drivers installed. One thing I note is when I go to the dialog to configure the network adapter, there is no longer any tab for Power Mangement. When I go to the sleep settings, there are no choices for (eg) Link Power Management anymore. Is this because of the new Windows 10 version? Turning some of that stuff off used to help with flaky network behavior in the past, but now they're gone. Any suggestions welcome.

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RELEVANCY SCORE 49.6

I have 20A7, since I received it a couple of months ago, it  had this problem. If I use sleep mode it never wakes up. Unless I disable usb3.0 mode in BIOS setup. In this case it goes to sleep and wakes up, but after waking it up the adaptive keys are gone and not functioning. It's speakers also doesn't work (mute) until the next reboot.

A:Thinkpad X1 Carbon sleep problem

Also have a 20A7 and the same thing occurring, the adaptaive keyboard bar is frozen and the laptop will not wake from suspend.  I have updated all drivers using the Lenovo Update utility so the laptop should be current.  Any update or resolution on this issue?

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RELEVANCY SCORE 49.6

Hello, This morning coming back into the office I was not able to connect a second monitor anymore. The screen is not detected by the computer and does not detect any video input. I tried different HDMI cables, different screens, different OS (Windows and Linux) with no success. I suppose this points to a hardware fault but I wonder if there is any way to perform a hardware check to be sure ?

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RELEVANCY SCORE 49.6

Hello,What LCD panel is inside Thinkpad X1 Carbon 6-gen FHD-touch???Is it better than non-touch FHD AUO B140HAN (300cd/m2 60%/85%sRGB)???

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RELEVANCY SCORE 49.6

Hi, i am facing a small issue with my x1 carbon which is the keyboard back-lit. The keyboard back-lit is disabling it self randomly plus when i make restart or shut down the laptop. Is there any solution to keep it lighted on permanently !

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RELEVANCY SCORE 49.6

Will my Dell monitor and Logitech wireless keyboard that uses USB 2.x work with the USB 3.1 ports on this model? They DO NOT work on my Asus X299 Deluxe desktop system. USB 3.1 is NOT backwards compatable with some USB 2.x devices.

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RELEVANCY SCORE 49.6

Hello,  i've a brand new X1 Carbon 6th generation i7 and it seems that sometimes the screen is flickering (not turning off then on, but rather the light varying slightly) It's not dimm autodetection. What do you think it could be ? Thanks

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RELEVANCY SCORE 49.6

Like many others, my new i7-8550U, 16GB X1 carbon 6th gen is experiencing worse performace in bios 1.25 than in 1.23. I did some testing and with bios 1.25, after a while the power settles at around 13W and doesn't even reach the cpu temperature limit (75-85 deg C) so the clock speed is around 2.3-2.5 Ghz, and I get around 500 on cinebench.After rolling back to bios 1.23, the power turbo boosts PROPERLY to 29W and 22 W, and reaches the temp limits (around 97 deg C) . But actually reaches cpu speeds of 3.0-4.0 Ghz, and I get 650+ on cinebench.I was able to undervolt cpu/cache to -150 mV stable though, after which I get only a little bit cooler (avg 89), but cinebench score is 700+.red(bios 1.25), green(bios 1.23), blue(bios 1.23+ undervolt -150mV) running running 10 loops of cinebench r15 cinebench r15 scores  So please, Lenovo, I don't want to stay at bios 1.23 because of this. Please give us an option if some of us want to run cooler or get more performance. Or is there any other way to fix this in bios 1.25??  

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RELEVANCY SCORE 49.6

Yesterday I began to have trouble with the audio from my X1 Carbon Gen 6 speakers. The first thing I noticed is that the mute button on the keyboard was unresponsive: the light indicating that the volume was muted stayed lit regardless of wheather I pressed it. After fiddling for a bit, the problem rectified itself, but then I noticed another problem this afternoon.Now now audio plays from the laptop speakers, regardless of whether the audio is muted or not. I have spent a long time trying to troubleshoot the issue, with no success:* restarted windows* ran Lenovo system update* ran Windows update* checked system volume controls* checked program volume controls* ran Windows audio troubleshooter* disabled audio enhancements (including Dolby Atmos)* changed default format under advanced audio properties* deleted and reinstalled device driver software* restarted Windows Audio service* disabled Intel Display Audio in the device managerI noticed a couple odd things along the way:* When I went to restart the Windows Audio Service, the system reported the following error: "The following services are dependent on the Windows Audio service. Stopping the Windows Audio service will also stop these services. Lenovo Hotkey Client Loader"* Each time I turn off the Dolby Atmos enhancements in the audio properties dialog, I find that the enhancements are on again once I restart the computer.* When I try to restart the Windows Audio Service via services.msc (rather than an elevated command pro... Read more

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RELEVANCY SCORE 49.6

Hello everyone, As proposed by my products update scan, I downloaded and installed the current Intel HD5500 graphic card driver. But it cannot be configured via the Intel graphic card control panel . The control panel doesn't show up (But its executable exists under C:\WINDOWS\system32\GfxUIEx.exe). I cannot run it from the start menu and it is missing from the context menu on the desktop. I tried reinstalling the driver, but couldn't get it to work. So, my question is: where can I get the old graphic card drivers for my laptop, since they don't show up on the download page anymore? Cheers,Patrick

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RELEVANCY SCORE 49.6

Before I order the new Thinkpad X1 20HR002MMD  I would like to know if I can upgrade the SSD to a 2TB Samsung 960 pro?

A:Thinkpad X1 Carbon (5th gen) compatibilty with Samsung 960 pro 2tb

As long as its M.2 Type 2280 PCIe3x4, which the Samsung 960 Pro is. 
 
Check out these service training videos on info how to replace the SSD: http://lenovolearning.bhivesoft.com/bhive/t/1004/course_launch_frame.jsp?id=9966

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RELEVANCY SCORE 49.6

Idk if this a Hardware or Software specifically. But my screen definitely is glitching, flickering or whatever you want to call it. And it hasn't even been half a year yet. I don't live next to any Lenovo repair centers from what I've seen. So I'm frustrated that I bought an expensive defective unit. Shown below.https://photos.app.goo.gl/3mLWh7rFwz6xfefeA

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RELEVANCY SCORE 49.6

If I purchase a brand new ThinkPad from authorized dealer such as Newegg.com. Can I purchase extended 3 years warranty through Lenovo? If so, how?  Thank you!

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RELEVANCY SCORE 49.6

Since updating my laptop to BIOS 1.27 last week (around 8/1/2018) I've noticed that it runs very HOT when plugged in and playing video -- so hot it was uncomfortable to touch. I did not have this problem in earlier BIOS versions, the oldest version being from mid-April 2018 when I first started using my ThinkPad.

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RELEVANCY SCORE 49.6

Bought a brand new X1 Carbon a couple of days ago.  Came pre-installed with Win10 Pro and I would like to downgrade it to Win7 Pro.  I have my Win 7 CD (Microsoft Select) and I have a Win 7 USB install, and when I go to install from either media, Win7 does not see the 256GB SSD in the X1.  It's prompting me for storage drives.  And the only driver available on Lenovo's support site is the Rapid Storage Driver which doesn't work either.  Win7 setup doesn't list any other attached drives when I want to "browse" for the driver. I have gone into the BIOS and have disabled secure boot, set the UEFI/Legacy to boot into Legacy only and set the OS Optimized Defaults to disabled.  I've played with all these and am not able to get any combination to work. From the Windows 7 setup, I have also gone into the DISKPART, selected DISK0 and did a clear all, created a new partition and made it active and still Win7 setup won't see the drive or the partition.  Frustrates me that in Diskpart, it sees the 256GB SSD, but not during the actual setup. AND I do have the Lenovo Recovery CD's for Windows 7 for the X1 Carbon 20FB that I created from a previous laptop and tried that.  It boots up but I get a Recovery Failed message when I agree to the terms. It shouldn't be this hard to install Win7 on this laptop since there are X1 Carbons that come preinstalled with Win 7.  My mistake for not buying that model but stock is scarce for tho... Read more

A:Product Recovery for Thinkpad X1 Carbon (4th Gen) ...

I should also mention.  I have a Windows 8.1 Pro USB Install as well as a Windows 10 Enterprise USB Install as part of my Microsoft Select, and they both see the 256GB SSD drive to select for the OS.  And the Windows 7 Professional USB Install does work on an older laptop. So I'm thinking it's an issue with Windows 7 and that crappy UEFI BIOS or something along that line.  Not everything is lined up correctly to install Win7.

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