Over 1 million tech questions and answers.

X1C6 HDR Screen not recognized after reinstall

Q: X1C6 HDR Screen not recognized after reinstall

Dear all, I just had my SSD replaced by Lenovo after a firmware update nuked the drive. I used the Lenovo USB recovery key software to obtain the original image file for my laptop and just reinstalled & updated everything. However, i'm finding out that the monitor is now recognized by windows as a SDR monitor and not for the HDR capable display that it is. Where I could view the windows test video and select Youtube video's in EDGE before, now I can't. Also all the Wide Color Gamut options in Lenovo Vantage don't seem to have any effect anymore. Things i've tried- Windows is updated fully- All drivers are update through lenovo vantage- I manually reinstalled the monitor driver from the lenovo support website. The device drive shows the monitor as the Wide Gamut .... monitor This feature worked flawlessly before the SSD swap/reinstall. Does anyone have any suggestions?

Read other answers
RELEVANCY SCORE 200
Preferred Solution: X1C6 HDR Screen not recognized after reinstall

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 66.8

Hi Everyone, I just received my new X1 Carbon 6th Gen (20KHCTO1WW) and everything was running smoothly until yesterday when I did my first driver/firmware update via the Lenovo System Update App. A bunch of things got updated, including the BIOS, and after reboot everything was ok except for my keyboard (Apple USB, wired) that was not recognized by Windows (the logitech mouse is fine). I first thought it was a problem with Windows drivers and tried to play around the Device Manager to uninstall/reinstall drivers but after rebooting into the BIOS, I realized the keyboard was not working there either. Strange right?To me a basic USB Keyboard should work straight away during boot time and if it is not working in the BIOS, there is no chance Windows could do anything about it. So I guessed, this happened after the BIOS upgrade (to 1.34) and thus I tried to disable secure boot and run the legacy Bios but without success (by the way I don't see any visual difference between Lenovo legacy bios and UEFI is that normal?). => If some of you have clues about why it is not working, I would be thankful! Notes:- I've tried both USB ports and with other devices --> they are ok- The keyboard was working fine before the update- The keyboard is still working fine behind a Thunderbol dock- They keyboard is working fine on another computer (lenovo)- The kyeboard is not working on my wife's Lenovo X1 Yoga fully updated --> It seems related between to these m... Read more

Read other answers
RELEVANCY SCORE 55.6

Hi there everyone, Does anyone here have a comparison of the battery life for the 3 different screen options for the US launched yoga models?  I'm just trying to figure out what the battery life hit is like between the screen options, but my google-fu is failing me. Thanks!

Read other answers
RELEVANCY SCORE 48.4

I Have Windows Xp Pro In An Emachine T6216, Windows Is A Licensed Spanish Version. I Had To Reinstall Windows Due To An Incurable Virus. Now I Can't Get Windows To Recognize My Spanish Version Keyboard, A Genius Comfy Kb-09e 113-118 Keys Compatible Layout. Windows Continuosly Recognizes It As A Microsft Compatible 101/102 Keyboard And Will Only Allow The Windows Driver To Install. When I First Installed This Kb, All I Had To Do Was Install The Cd Driver, Uninstall The Windows Driver And Reboot. The Cd Driver Was Automatically Installed And Everything Was Fine. If I Try Installing The Cd Driver, Uninstalling Windows Driver, Unplugging The Kb And Rebooting, Then Plugging In The Kb, I Loose All Kb And Pointer Functions. Then I Have To Unplug The Machine To Turn It Off, Restart It And Windows Will Recognize New Hardware And Install The Windows Kb Driver Again. I'm Wondering If It's Possible To Force Feed The Kb Model Into Windows So Windows Will Look For The Right Driver? Or What Else Can I Try? Any Ideas?
 

Read other answers
RELEVANCY SCORE 48.4

After reinstalling Windows XP Professional from an Original Windows License CD(not the computer's original), Windows will not recognize my keyboard which has it's own CD. Windows continues to identify it as a microsoft 101/102 keyboard and automatically loads the driver incorporated in windows. Previousely, I had to install the CD, uninstall the driver and reboot the system and I was good to go. I have tried uninstalling the driver(with the CD program installed) and unplugging the keyboard then rebooting. After the reboot I plugged back in the keyboard and lost the mouse function and the system never recognized the new hardware(keyboard). What else can I do? I am unable to type the a with the circle around it which makes it impossible to write an e-mail address. The keyboard is a Genuis Comfy KB-09e PS/2.
 

A:Keyboard Not Recognized After Xp Reinstall

Read other 7 answers
RELEVANCY SCORE 48.4

Hi.

I have a little issue with my RAID 0 array I created in my old computer. I had W2K SP4 installed, and the array was reading just fine. Then, when I had to swap out an old hard drive and reinstall W2K, the new install won't "see" the RAID 0 partitions (they aren't showing up in explorer). The BIOS sees the hard drives, and the RAID utility sees an active array and partitions, but I can't find the partitions on the array in the OS.

I don't know if this will help, but the RAID is onboard on a Gigabyte Mobo with the IT8212 chipset. The array was created using the Gigabyte RAID software utility.

Any ideas? Reinstall OS again?

Thanks for the help.
 

A:IDE RAID 0 not recognized on W2K reinstall

Install the drivers for the RAID controller/motherboard?

Did you apply SP4 to this new installation? Maybe you need LBA48 support to work with the array?
 

Read other 6 answers
RELEVANCY SCORE 48.4

My 5 year old Dell Dimension 8200 came with USB 1.0. I installed a USB 2.0 PCI card which worked immediately without me having to install any drivers.

I recently reformatted and reinstalled Windows XP and now the PCI card isn't being recognized in the Device Manager. If I need USB 2.0 drivers, where can I get them?
 

A:USB 2.0 PCI Card Not Recognized After Reinstall

you can run a search and type the "brand "(tag)name of your hardware ... then search the model of your pci usb card .
also check the m/b company to find a driver that fit your system
 

Read other 2 answers
RELEVANCY SCORE 47.6

Hello everybody.I have a bit strange problem. I encounter the famous Error 1962. So i reinstalled my OS on my SSD (ADATA SP550).After a  day and a half, again the freaking same error. Reinstalled again, day and a half again and boom, that error. My question is: Does that mean my SSD is failling ?When the error appears my SSD is recognized in the BIOS, BIOS setting are good, everything is set appropriatly. Why does my OS keep getting erased ? P.S.Whenever i reinstall my OS, i don't even need to format the disk, because it says it is all free (space)P.S. #2I'm using Windows 10 Pro (with anniversary update)I hope someone has an idea what is going on.

Read other answers
RELEVANCY SCORE 47.6

Hey, Can Someone please help me. I just erased my hard drive and then reinstalled windows XP SP2. When I got done, the modems tab was gone. It came back later, but my modem is not being recognized. If I take it out and put it back in, it does nothing. I need this soon, so that I can verify my windows XP and register it. I only have 28 days. I also need to know how to wipe out my memory. If anyone can help me that would be great. Thanks, Nick!!
 

A:modem not recognized after windows reinstall

when you say it isnt recgnized do you mean it doesnt show up at all? have you tried installing the drivers for your modem?
 

Read other 6 answers
RELEVANCY SCORE 47.2

Good evening all>

A couple of days ago we had a power outage and when the power came back on and I tried to boot the computer, it would power on but would not boot.
I have the OS disks to reinstall and have used them in the past.

My computer is an older Dell OptiPlex GX150
Intel PentiumIII processor
a Maxtor 6L020L1 hard drive (C drive)
a WDC WD800JB-00JJCO (2nd hard drive)
512 MB ram
running XP pro.

It will power up fine, but when I tried to reinstall the OS it got to a window after loading XP where it said "please wait" after an hour of that I turned the computer off.
Now when I try to start it up, it comes up with needing to press F2 to enter setup. It now says there are no boot devices.
When I scroll down to boot order it shows the hard drive, floppy drive and next to the CD drive option is says not installed.
I tried using a floppy boot disk and it isn't recognized........
Any suggestions what I can do to try to get this to work?
Thanks in advance for what ever you can help me with.
Vicks
 

A:Solved: No Boot Device recognized when trying to reinstall XP pro

Read other 7 answers
RELEVANCY SCORE 47.2

I have done extensive searches all over this forum, google and dell support forums and haven't found an answer, so I'm hoping for help!

I have a Dell Inspiron 1420 and recently the hard drive started to go bad. I got a new computer and transferred all of my files. But, I was hoping to repair the old one enough for my daughter to use the internet and other basics. I did a drive utility and (supposedly) repaired the hard drive. I then went to reinstall Vista using the disks that came with the computer.

The problem is, once I am asked where I'd like to install Windows, I get the one option of "Disk 0 Unallocated Space, 232.9GB total and free space".

-When I click on that, I get "windows is unable to find a system volume that meets its criteria for installation".
-I click on "load driver" and put in the driver cd, but it either can't find a driver or doesn't install anything when it does find one.
-I went to the BIOS setup and disabled ACHI (as suggested elsewhere).
-I've run all the system repair things I can find
-There is only the "new" option and when I click on it and then apply the default size, it says "failed to create a new partition on the selected unused space [error: 0x80042453]". I've tried this with the driver disk and the system disk each installed.

My two questions are: 1. is there anything else I can try? and 2. does this mean that my hard drive is shot and there's no salvaging this computer, even for ca... Read more

A:[SOLVED] Driver not recognized in vista reinstall

and welcome to the Forum

What drive utility did you use that "(supposedly) repaired the hard drive" ?

Before wasteing anymore time on a drive that may be damaged, I would run diagnostics on the hard drive

http://www.tacktech.com/display.cfm?ttid=287

See this for how to make a bootable cd

Read other 8 answers
RELEVANCY SCORE 47.2

I wanted to install my printer (HP PSC 1210 all-in-one). I plugged it into my laptop and it recognized the printer and downloaded the proper driver for that model. For some reason, I deleted the printer. I unplugged it, restarted, and plugged it in again, but the laptop did not recognize it like it had before and did not download any driver at all.

I then did the printer wizard and downloaded the driver supporting the psc 1200 series. Although, that driver did not work.

I did more research and tried to delete any traces of the driver to see if vista would recognize my printer again, but it still did not.

My question is, is there a way to erase my driver history for my printer activity so that vista could recognize my printer again?

A:vista recognized & downloaded driver. now won't reinstall it

I think that the easiest way would be to do a system restore from a point prior to the first download. That should restore your system to the way it was prior to your initial attempt. Hope this works. System restore has always worked for me and is a awesome feature of Vista.

Read other 3 answers
RELEVANCY SCORE 46.8

My son's laptop 'died' earlier this week. Screen just went blank. In the end, I decided to rebuild the drive.
After much difficulty, I managed to reinstall the OS (Windows 10) and all seemed well.
Oh, except the reinstall does not provide even WiFi drivers at a minumum - so after figuring that out I had to dig that up too on another computer and transfer/install. Problems over... I thought.
As the XPS went on its way to update drivers - the screen suddenly went blank (hello! haven't we met before?)... made some melodious beeps and chirps as though trying to communicate (it wasn't morse code) and now the computer continues to hum away (the fans?) with that.... black screen.
Before I wipe everything and re-install, again, and perhaps let the machine run with old drivers at the risk of malicious attacks etc (small price to pay for a 'working' computer I suppose), might anyone know of solutions to this problem?
With thanks in advance.
Signed,
Frustrated but Hopeful

A:Dell XPS 13 Black Screen - cause for OS reinstall - happened again after reinstall during driver updates

Hi ASHAROM,
What is the exact system model?
Is there any damage / liquid spillage on the system?
For the beeps, first we need to check if the HW is functional:
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us. These are onboard diagnostics and they might possible pick some error if the hardware is not functional. Also, run an extended / thorough tests on the HDD and memory to check for any possible errors. 
Drivers: If you are using a retail image of Win 10 OS, it will contain only the OS installation files, since the OS is generic. The hardware on each system would differ and hence, the drivers need to be reinstalled. If you are using a recovery image for your system, then it would contain the required drivers with the OS image.
Also, please click my DELL-username and write me a private message with the service tag and your Name for case records.
Let us know if you have any other queries.

Read other 1 answers
RELEVANCY SCORE 46.8

I recently had to reinstall Windows XP on my C: drive due to a crash. I had a 60G internal F: drive and a 160G external G: drive. After reinstalling the OS, my additional drives are no longer recognized. They show as unformatted and are not accessible. The whole reason for having them was in case the C: drive crashed. Now what? How can I restore these drives to be used without reformatting them?
 

A:Additional hard drives no longer recognized after XP reinstall

Read other 6 answers
RELEVANCY SCORE 42.8

I've been trying to copy a large volume of files to the NAS.  Even though I have "Put the computer to sleep" set to "Never" when plugged in, it still sleeps after some time and the copying stops.  Very frustrating.  Anyone know the way to keep it awake?  I do have the screen blank, but that shouldn't affect it.  Stil, I temporarily change screen blanking to never in order to test. Event viewer says: The system is entering connected standbyReason: Idle Timeout. So the system doesn't seem to obey the user sleep setting!





. . . . . Zeke . . . . . X1 Carbon G6 (current), P50, Win10x64 (2 yrs) . . .T510, Win7x64 (previous 6 yrs).

Read other answers
RELEVANCY SCORE 42.8

Lenovo chat agent told me that they have the same keyboard but obviously they are not as the one in the X1 Yoga 3rd gen is retractable. in some reviews, reviewers mentioned that one is better/more comfortable to use than the other. Which one is that? Also, which has no/less heat, noisy fan, thermal issues? I am a programmer and a writer. If I get a WQHD screen, will it be too reflexive to use?

Read other answers
RELEVANCY SCORE 42.8

I'm looking at buying a new notebook and the X1 Carbon 6th Gen is on my shortlist. However, I am troubled by a couple threads on these boards: Fan always on & killing battery: https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X1-Carbon-6th-gen-Fan-Noise/td-p/4053561  Unable to go into deep sleep on Linux (I'll be using Ubuntu 18.04 -- novice user): https://forums.lenovo.com/t5/Linux-Discussion/X1-Carbon-Gen-6-cannot-enter-deep-sleep-S3-state-aka-S... Can anyone confirm if Lenovo has addressed the 2 above issues? I'll be ordering a new machine within the next 10 - 14 days but will pass on Lenovo if these issues still persist.

Read other answers
RELEVANCY SCORE 42.4

Apparently some people have this problem of getting permanent keyboard marks on their screens. Obviously applying enough pressure on the surface would do this, but for normal usage, is this something I need to worry about?

A:Keyboard marks on X1C6?

I had some marks that were hard to clean off on my old X1 Carbon Gen 3 after about 2 yrs of use. During that time I took a two-month trip and the backpad design may have applied a lot of pressure on the covers while I flew between Europe and Canada.

Read other 1 answers
RELEVANCY SCORE 42.4

I've read several posts regarding the X1C6 & the HDR screen and its pretty tempting to grab right now with the fantastic Lenovo sales prices...but wanted an opinion on a few things about it or whether I should just wait for the X1C7? 1) Right now, I can get the WQHD (matte) w/512GB SSD or the HDR w/1TB SSD for REALLY great prices with the current Lenovo sales. Price really isn't an issue for me give the current great prices. I could order an HDR now since I can return it up until 1/15/19 with the holiday return policy...and wait until CES in January to see if they put a matte screen on the X1C7's HDR option. Would be a small return window I guess?Thoughts? 2) The main debate that I have, as does everyone it seems, is whether to get the X1C6 HDR or not given:a) the better qualityb) the glossy v matte debate (I have always had matte but also like quality for photo editing and everyone RAVES about this screen)c) the extra taxing the HDR puts on the machine overall (throttling, etc.)d) the loss of additional battery life due to the HDRI have read where at least the last two issues have been quelled some with software/BIOS updates. Thoughts?3) Matte screen protector... Would I lose a lot of the quality benefits of the HDR with one on (ie, would it degrade it to a level higher/lower than a WQHD 300 nit)?4) I plan to drive either two 24" monitors, or one 34/38" ultra-wide, with this machine. Is either config possible without a dock?5) The most intensive work I do is me... Read more

Read other answers
RELEVANCY SCORE 42.4

I'm posting this for others considering this model.  I was cautious given all the complaints about heat, fan, throttling, TB3 Dock issues, etc., etc. After several days setting it up and using it and one day with TB3 Dock connected, I have nothing but positive to report.  It came with 1.22 BIOS and I'm hesitant to update as no problems are evident.  I will ask in a separate thread about that. Temps run between 50 and 70 Centigrade.  A bit warmer than my P50, but I guess still in normal range.  Fan does run, probably at lower speed.  I can't hear it unless I put my ear close or feel the hot air coming out of the right side.  I am using only a single monitor connected to the TB3 Dock.  I tried using the laptop screen and the monitor as extended (dual monitors) and it worked fine.  I'm connecting the monitor to the Dock by HDMI.  I ran the X1 at work yesterday on battery.  9:00am to 6:00pm and still had 30% left!  Moderate use.  I'm not always on the computer at work, but still....! Anyway, I would have appreciated a post like this when I decided to take the risk and order one.  I know forums typically only have problems, but it looked like worse than usual.  I hope this is reassuring to someone. Cheers!   





. . . . . Zeke . . . . . X1 Carbon G6 (current), P50, Win10x64 (2 yrs) . . .T510, Win7x64 (previous 6 yrs).

Read other answers
RELEVANCY SCORE 42.4

My new X1C should be arrving soon, and I want to know if it is possible to upgrade the wireless card or if there is still a whitelist. I am looking to put in the Intel 9560 for BT 5 support. Are there any issues with this? The new P1 and X1 models seem to come with it standard. Also, this is my first new computer in about 5 years. Is it still a good idea to wipe the OS and install from scratch?





W540: i7-4700mq, K2100m, 16 GB RAM, 500 GB Samsung 840 EVOT510: i7-620m, NVS 3100m, 8 GB RAM, 500 GB Samsung 840 EVO

Read other answers
RELEVANCY SCORE 42.4

Hi, I like both HDR and LTE on these laptops but it seems that if I choose HDR screen, LTE option becomes unavailable. I cannot have both. If I choose the LTE option and connect these laptops to a 4K HDR TV, will I still be able to view HDR contents on the external TV even I cannot do that on the laptop screen? Please clarify. Thanks.

Read other answers
RELEVANCY SCORE 42

This post is partially to request assistance and partially to voice aggravation and disappointment. My old laptop was failing and I was in need of one for travel with WWAN capability. I initially bought an X1C6 that showed the WWAN card as enabled in BIOS. When I found out that the card was not present, I returned the laptop. After doing further research, I settled on a T480s that was WWAN upgradable, expectating a wait for the EM7565 with FRU 01AX762. Now the Fibocom L850-GL with FRU 01AX786 is available for new builds, but I cannot find where to buy it on the site or elsewhere; if this is not simply due to me being unable to navigate the poorly-designed Lenovo site, it effectively punishes anyone who ordered early. Finally, I tried my old EM7345 with FRU 04X6014 and encountered the 1802 error for an unauthorized device. Researching that further led to understand that Lenovo uses a whitelist - another punishment. I am now ready to return this laptop as well unless I can make some progress before traveling again. I would not be surprised if a class-action lawsuit were brought against Lenovo and any other manufacturers restricting individuals from making use of their own legitimately purchased hardware, especially when false or incomplete information is pushed by the company. If anyone knows where to obtain either LTE card, I would appreciate it.

A:X1C6/T480s WWAN difficulties

Looks like the Fibocom is available on the Lenovo Encompass site based on the part number you posted.
 
https://lenovo.encompass.com/item/11586506/Lenovo/01AX786/Wirelesscmbfbcl850gl

Read other 1 answers
RELEVANCY SCORE 42

Hey all,?I just grabbed a new ultra docking station for my X1C6 - and want to know if anyone's managed to get two 4K external monitors running at 60hz? (with lid closed).?I've hooked up two 4K dells to it via mDP, but can only get one of them at 60hz, while the other seems stuck at 30hz. Looking up the docking station here seems to imply that it CAN'T run two 4K displays at 60hz. Am I reading that right?https://support.lenovo.com/us/en/solutions/pd029622#Ultra%20Docking?If so, this is somewhat disappointing - getting a brand new machine and dock only to discover that it can't even run two displays at full refresh and resolution. I wonder if a thunderbolt adapter for one of the monitors might help??Thanks.

Read other answers
RELEVANCY SCORE 42

Hi, I like Dobly Atmos but X1C6 and X1Y3 do not have it built in. Can I add Atmos to these laptops perhaps through some kind of external sound card?

Read other answers
RELEVANCY SCORE 42

Hello,I recently picked up a 6th gen X1 Carbon and have been having intermittent issues with a second monitor connected via the USB-C port.I currently have two displays set up, both Acer 20" with DVI and VGA female ports. One monitor is connected via HDMI out to DVI in and the second via the USB-C out to converter (VGA in) and then out to monitor VGA. Most of the time this works fine and I've been able to set up to get full HD on each. Intermittently though the right monitor (USB-C>VGA>VGA) loses signal prompted by moving some application (eg, FF browser, VLC) to the second monitor, but this doesn't happen with all applications nor even given applications each time. As this only happens when prompted by moving an application I'm guessing this is some driver/hardware quirk.I tried a Google search as well as pouring over the forum but didn't turn up much. Are there known issues with dual displays on the X1C6 and/or any known remedies? Also, are there generally preferred out ports people use to connect dual external monitors? HDMI seemed like the natural first choice but I'm not sure if there's a preference otherwise from the bevy of USB ports.Regards,Chris

Read other answers
RELEVANCY SCORE 42

Hello I hope someone might be able to help me. I have been trying to run the Thunderbolt Firmware Update Utility - 10 [64] - V.1.0.12.0-N23TF13W.  When I run the update I get the following error from the Thunderbolt firmware update utility: "Error: 0x224 SDK_NATIVE_MODE_MISMATCH Native/BIOS-Assisted mode mismatch between the controller and the image file". Below is the about from the Thunderbolt Software.   Thanks in advance for your guy's help!  

Read other answers
RELEVANCY SCORE 42

Hello, I am considering between X1 Yoga (Gen 3), X1 Carbon (Gen 6) and X1 Extreme. Since we don't know about the X1 Extreme yet, I would like to check the specs of the former two. I want the laptop to be able to drive a 4K TV/display at 60 Hz with Chroma 4:4:4 and also charge using another port at the same time. I may also use eGPU later. For these two laptops, which one(s) have both USB-C Thunderbolt 3 ports that can run at full speed of 40Gbps independently at the same time?

Read other answers
RELEVANCY SCORE 41.6

I am interested in playing 4K games with high/highest settings. Which set up is better: X1C6/X1Y3 + eGPU + RTX 2080 or X1E/P1?

Read other answers
RELEVANCY SCORE 41.6

Hi there, i recently bought a new X1C6 with i7 8550. I wanted to use it for university and as a midrange gaming station (egpu) at home. But my plans started to fail as i got fps drops in almost all games. I did some information gathering and saw the following: At first the CPU starts to boost to pl2 (29W) for 30s or so. After that it drops the TDP to 23W (thats pl1). After a while i can see in hwinfo64 that the pl1 slowly starts to drop to 13W without any reason! My temps are pretty pretty good even at 29W it barely touches 90C and at 23W it hovers between 70 and 75C.Is this normal behavior of U-CPUs?Can i do something to prevent dropping? 

Read other answers
RELEVANCY SCORE 41.6

Hey everyone, I am trying to update the BIOS to v1.31 on my new X1C6 running Ubuntu 18.04 to enable S3 deep sleep. When I run the command 'fwupdmgr update' as described in many online guides, I get the message 'Not compatible with firmware version 0.1.15, requires >= 0.1.27'. Any ideas on how to update the firmware to allow the BIOS update? I can't find any information on the forums. Thanks!

Read other answers
RELEVANCY SCORE 41.6

Everything seems to be running fine.  Temps between 50 and 70 C, both standalone and docked to TB3 Dock.  Anything in 1.25 that would suggest I should update? Thanks, 





. . . . . Zeke . . . . . X1 Carbon G6 (current), P50, Win10x64 (2 yrs) . . .T510, Win7x64 (previous 6 yrs).

A:Upgrade X1C6 BIOS from 1.22 or don't poke the bear?

Entirely up to you.  The README is your friend.
 
https://download.lenovo.com/pccbbs/mobiles/n23uj08w.txt
 
 
[Important updates]
Nothing.

[New functions or enhancements]
Nothing.

[Problem fixes]
- Fixed an issue where BIOS POST might display the error message "Boot Manager recover
from an error."
- Fixed an issue where BIOS POST might display the error message "1802: Unauthorized
network card is plugged in - Power off and remove the network card (8086/7360/0000/0000)."
- Fixed an issue where ThinkPad surface temperature is higher than designed.
- Fixed an issue where Lenovo USB-C Travel HUB might not work in Windows 10 ver 1703
or older.
 
 Z.

Read other 1 answers
RELEVANCY SCORE 41.6

Hey Folks! I've been searching for an external USB3 (thunderbolt, if such exists) for my X1 Carbon 6th Generation. I've found some on Amazon, eBay, BestBuy, NewEgg ...walmart. I haven't found anything that seems rated well. Are they all kinda crap? I don't have to have an ultraslim if a non-slim is the best quality/ price. I'd be grateful if you wise ones have any drive suggestions or warnings. Cheers! Ian

Read other answers
RELEVANCY SCORE 41.2

Hey,I bought the new X1C& about a month ago and so far I'm really happy with it. However, there's one thing that starts to annoy me more and more If I "soft-tip" the right side of the touchpad, there is a relaltively loud clicking noise. On the other side it seems normal. I am curious if other X1C6 experience the same behaviour and I wanted to ask if there is anything I can do about it.Here is a video of the clicking noise in comparison to the normal side:https://www.youtube.com/watch?v=W1Y9kH4U5Wo I know it's complaining on a high comfort level but small things like this can be annoying in daily use. Best regards!

Read other answers
RELEVANCY SCORE 41.2

Greetings fellow Thinkpadders. I received my X1C6 about two weeks ago, and all is well except the fingerprint reader. I am patched up to date according to both Windows Update and Vantage, and that has included two BIOS updates since I first unboxed it. The fingerprint reader does not come back after a sleep or hibernate. That is, if I Restart, I can log in with my fingerprint -- the white LED is on and so forth. But if I suspend and resume, no white LED, and fingerprint doesn't work at Windows Logon -- I have to use my PIN or password. Vantage's hardware scan shows nothing wrong. Any hints or advice appreciated. Serial# PF0YSFED, Product# 20KH002KUS, BIOS N23ET37W 1.12, Windows 10.0.16299 (Build 16299)

Read other answers
RELEVANCY SCORE 41.2

I have a relatively recent P50 with Win 10 Pro.  Any chance I could image the drive and restore to a new X1C6 and save a weekend?





. . . . . Zeke . . . . . X1 Carbon G6 (on order), P50, Win10x64 (current 2 yrs) . . .T510, Win7x64 (previous 6 yrs).

Read other answers
RELEVANCY SCORE 41.2

Looking at the HMM for my 20KH I am trying to understand what the 'Proximity sensor connector' (p.54 in HMM) is for? It appears to connect the WLAN to the audio card? Why is this?  I am trying to work out if this is the cause of some interference I am experiencing when using the audio jack on this laptop.

Read other answers
RELEVANCY SCORE 41.2

Anyone finding stability with the X1C6 and the Ultra Dock to not be perfect?  I'm finding sometimes the laptop won't wake from sleep properly, requiring me to hit the power button on the dock (to put back into sleep) and then to hit the power button again (to wake it up, which usually resolves the issue).  Sometimes when it wakes from sleep, I lose my background (just a teal colour) and it goes to a black background (which I can revert back to teal right away in my desktop options).  Also, every time I wake up, I find all my open apps are now only on Monitor 1 instead of where I left them (some on Monitor 1, some on Monitor 2) requiring me to spend a few seconds reorganizing.  Finally, I find that each time I wake up, some (not all) of the icons in my taskbar next to the clock begin to get blurry, with each wake worse until I log out / log back in.   I do keep the laptop in clamshell mode when docked, with only my two external monitors in use and I have the laptop set up to not sleep when I close the laptop lid to ensure clamshell is as stable as possible.   All of my drivers are up to date, and I am on the Windows 10 April update that just came out (but the issues began before the update).  I never had issues like this on previous ThinkPad models with the previous Ultra Dock or OneLink Plus docks. 

Read other answers
RELEVANCY SCORE 40.8

Hi, is the silver version of X1C6 and X1Y3 made of the same materials as their black counterparts but just different in color? Do those silver paint wear off over time?

Read other answers
RELEVANCY SCORE 40.8

Hi, will adding LTE option changes the cooling system (e.g. less heatpipe) on the X1 Yoga Gen 3 and X1C6?

Read other answers
RELEVANCY SCORE 40.8

All driver and bios are fully updated.When I drop the x1c into the dock I can get the HDMI to work but the 2x DisplayPort are not detected. Even just one Displayport can't be detected.The monitors are2 60hz LG 34" ultrawides. The dock has worked flawlessly until 2 days ago.  Help, I am frustrated. 

Read other answers
RELEVANCY SCORE 40.8

Hello, There's a bug in the ACPI tables that affects all of the machines listed in the title. The bug causes heavy CPU usage on one thread due to frequent ACPI interrupts. The symptoms are a slow system, and high CPU temperatures (idles around 65 degrees Celsius). Some operating systems may mitigate the symptoms, but the bug is present regardless. The following circumstances trigger it:-powering on the laptop-waking from suspend (and possibly hibernate - untested) The following actions prevent it:-reboot the laptop (temporary fix)-disable thunderbolt in the UEFI settings (permanent fix - with latest UEFI updates) The official UEFI update changelogs for all of these machines make explicit mention of this issue: "-(Fix) Fix an issue where system may become hot by system interrupts when Thundrebolt is disabled in ThinkPad Setup - Security - I/O Port Access." Unfortunately, the bug was not actually fixed. The solution that was implemented is only a bandage for the "disabled" thunderbolt state. This patch should resolve the problem. This patch would then remove the bandage of the official fix, since it should no longer be necessary. I will leave that for your engineers to decide. These patches were made for the T480s, but should apply equally to all affected machines.

Read other answers
RELEVANCY SCORE 40.4

Hello. TL;DR version: I think that BIOS 1.34 update for X1C6 botched the CPU microcode or something, which causes severe power drain, and I wish to contact Lenovo. Long version (I'll try to make it short): My system is:X1 Carbon 6th Gen (20KH)Core i5-8250U / 8GBWindows 10 ProBattery at full capacity (bought the laptop in October, the battery is at about 30 cycles)Default BIOS settings ("battery optimised" and "balanced" when on battery)Power plan: Balanced (there are no any other plans anyway) My usage is quite minimal: Microsoft Office, Firefox, Slack, with Google Drive and OneDrive running. For the first 1.5 months of using it, I was getting more than 10 hours of work time from the battery - I was never able to test that 15.5 hours promise, but after 10 hours of active use (i.e. minus sleep time) I still had had 25-30%. After installing the BIOS 1.34 update via Lenovo Vantage, my battery time was cut at least in half. The symptoms were:- the CPU was running at the maximum frequency regardless of the power mode I selected- the CPU temperature was around 50C (120F) or higher all the time, even on battery, while previously it had used to be at 36-38C (below 100F)- the promised work time from the battery even in the Battery saver mode was around 6.5 - 7 hours- EDIT: the strange thing is that everywhere - in the BIOS settings, in the OS - my CPU is shown as Core i5-8250U @ 1.60GHz, 1800 MHz. The former frequency is right, the latter is wrong - it's ... Read more

Read other answers
RELEVANCY SCORE 40.4

It seems that X1C6 receives better support than X1Y3. How about the Yoga C930?

A:Do Thinkpad X1C6, X1Y3 get the same level of support from Lenovo as the Yoga C930?

Are you talking about calling Lenovo for warranty problems, or this forum?  If calling, "Think" products are handled separately, but X1C and X1 Yoga should be the same as each other.  If this forum, you are most likely to get the most help on products that are most widely distributed.

Read other 2 answers
RELEVANCY SCORE 40.4

Hi,  We have recently discovered that acording to early adopters X1C6 throttles heavily. Please see this reddit thread for details. We are trying to reach out to as many X1 Carbon Gen6, X1 Yoga Gen3, T480s, T480 owners as we can to get more data on the subject. You can post your results here or in the reddit thread. Hopefully some comment from Lenovo will come once we have anough data to present.  Thank you,Will

Read other answers