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Anti virus/anti spyware programs missing from system tray

Q: Anti virus/anti spyware programs missing from system tray

I recently downloaded PC Security Shield (supposedly a good anti virus program) and Spyware Terminator (antispyware) and noticed that their icons sometimes, do not show up in my system tray when I boot up. And it stays like that. I've had no icons for three days now...huh?

I've looked up this problem in the accompanying (Security Shield) help menu and it wasn't any help....but it basically states no icon = no protection....so what the bejeepers can I do to fix this problem?

RELEVANCY SCORE 200
Preferred Solution: Anti virus/anti spyware programs missing from system tray

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Anti virus/anti spyware programs missing from system tray

Just a quick thought, go to start-up options and see if they are listed as due to run on start-up, if you have no suitable programme to view your start-up programmes go to run and type msconfig and check the start-up tab

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RELEVANCY SCORE 113.6

Hello, I consider myself a fairly advanced computer user, but I'm having an issue I'm 99% sure is MalWare related. My laptop freezes CONSTANTLY, sometimes out of nowhere, and sometimes when I walk away for 5 minutes. I have tried numerous times to run AVG, Ad-Aware SE, and both freeze shortly after the scan starts (also tried in SAFE MODE). Now sometimes I can browse the we for hours, but as soon as a start a scan, install, or update, these issues are more common. I am fairly confident that this is not a hardware issue, since I've ran advanced diagnostics on them all, including BIOS. I have a HiJack This Log, and help would be greatly appreciated!

HiJackThis.log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:17:22 AM, on 9/22/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\snmp.exe
C:\WINDO... Read more

A:Unable to Run ANY Anti-Virus or Anti-Spyware programs, Comp freezes every 5 minutes.

BUMP!

--sorry, I'm desperate.
 

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RELEVANCY SCORE 113.2

Please help. I am working on a network and need a corporate anti-virus program and anti-spyware programs? I know McAfee and Symantec offer something, but I know the personal editions I have had a less than nice experience. Any suggestions?

A:Need A Corporate Anti-virus Program And Anti-spyware Programs? Any Suggestions

Take a look at this Spysweeperhttp://www.webroot.com/enterprise/products/

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RELEVANCY SCORE 112.8

Hello,

Firstly thank you for your help - I really do appreciate it.

My HpCompaq laptop is infected with a virus that is blocking multiple anti-spyware software, Vista updates, and even my Kaspersky anti-virus.

1) The virus does not allow me to access websites to download anti-spyware nor access the windows update site.

2) I have downloaded the following programs on another computer, burned on CD and run on my laptop:
- Malwarebytes Anti-Malware - Installed but does not run
- Spybot - Cannot install as access to the website is blocked during installation
- AVG Anti-Virus trial version - Cannot install due to 0x8007013d - Action failed for file avgmfx86.sys

3) I have managed to run CCleaner and clear out all the temp internet files

4) The HiJack This log reads:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:35:59, on 14/09/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16851)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\PDF Complete\pdfsty.exe
C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\pthosttr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files... Read more

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RELEVANCY SCORE 112.8

Sometime back I came across a list of recommended free Firewalls, Anti-Virus and Anti Spyware Programs in one of the BC forums, but I do not remember where I found it.  Would someone point me in the right direction? 
 
Thank you, I appreciate it.

A:List of Firewalls, Anti-Virus and Anti Spyware Programs

Greetings,
 
If this is what you're talking about...
 
Antivirus, Antimalware, And Antispyware Resources
 
Hope this helps!!!

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RELEVANCY SCORE 110

Hi everyone,

I have a friend wanting me to help with her computer. She runs an old Windows 98 machine that has become infested with spyware and viruses.

Webpages keep being redirected to bizrate and bizoffers and any attempt to download software such as Ad-Aware or Spybot are being denied by Bad Gateway errors.

She can't download Hijack This or do any online virus scans because she's blocked from doing so by the spyware.

Would installing the MVPS Hosts file prevent the spyware from blocking access to these sites so that we can help her?

Please help.

Thanks.

A:Can't download anti-spyware programs or anti-virus programs

It would definately be a start. Also try this:

Right click on this link http://www.greyknight17.com/spy/DelO15Domains.inf and choose Save As. Save it to your desktop. Right click on that file and choose Install. It will run immediately (you won't be able to see anything happen). You may delete it afterwards. NOTE: This script will delete any sites you may have added to the Trusted Sites. So if you want them back, you have to add them back to the Trusted Sites again.

Next thing to try, is go into Add/Remove and check for the following programs. If you struggle removing, you can reboot to Safe Mode and try again.

180 Search Assistant
180Solutions
Active alert
Ad Service
AdTools
AdTools Service
Alexa toolbar
BargainBuddy
Bullseye Networks
CashBack
cosmi
DH
EasySearchBar
Elite Sidebar
Elite Toolbar
Freeze Clip Art
GAIN
Gator
Hotbar Outlook Tools
Hotbar Web Tools
HuntBar
Internet Optimizer
ISTbar
ISTSvc
MaxiFiles
Media Access
Media Gateway
MySearch
MyWay Search Bar
MyWebSearch
NavExcel Search Toolbar
NavHelper
ncase
Oemji Toolbar
Open Site
Preview AdService
Search Toolbar (HuntBar/WinTools)
ShopperReports by Hotbar
Sidefind
SideSearch
Slotchbar
Software Update Manager
SurfAccuracy
SurfSideKick
Upspiral Toolbar
TurboDownload
VBouncer
Viewpoint
Viewpoint Manager
Viewpoint Media Player
WareOut
WeatherBug
Web Rebates
Web Search Toolbar (WinTools)
Webhancer
WhenU (any entry)
WeirdOnTheWeb
Windows AdService
Windows AdStatus
Windows ServeAd
WinTools
WinTools Easy Installer
WSEM Update... Read more

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RELEVANCY SCORE 107.6

Antivirus vanished! Can't install ANY new one!Can't access microsoft and any anti virus sites (thus i cannot download or scan my computer from there)I tried to install a copy of avast pro but the set- up immediately close after opening, i also noticed a lot of programs behaving like this just like the bandmaster game from e games and Grand Theft Auto Vice City( once i opened it, it immediately closes)Tried to install that in safe mode, but the computer does not start and reboots back into normal mode.This is the content of DDS logDDS (Ver_10-11-26.01) - NTFSx86 Run by neopc10 at 19:47:12.65 on Fri 11/26/2010Internet Explorer: 6.0.2900.2180Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1023.353 [GMT -8:00]============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exeC:\WINDOWS\system32\spoolsv.exesvchost.exeC:\Program Files\Common Files\Acronis\Schedule2\schedul2.exeC:\WINDOWS\System32\svchost.exe -k AkamaiC:\WINDOWS\system32\svchost.exe -k imgsvcC:\WINDOWS\Explorer.EXEC:\Program Files\KGB\Mpk.exeC:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exeC:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exeC:\WINDOWS\PixArt\PAC7302\Monitor.exeC:\Program Files\... Read more

A:anti virus banished.can't install any anti virus programs, can't acces microsoft and anti virus sites!!!...

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the ... Read more

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RELEVANCY SCORE 103.6

Hi Im new here this is my first post also my first problem

Well everything was going great no virus getting detected

I use ESET nod32, malwarebytes and SpyBot

Now my problem is that all of my protection applications wont Update

Also I can't access any protection site like Microsoft.com, Eset.com, the website of malwarebytes and Spybot
and last is that sometime (happens sometimes) computer auto shutsdown
with a timer of 60 seconds before shutdown (please save all works...)

all other applications and websites works great except for those I mentioned

HOPE u could help me if possible ASAP because I'm using my CPU for business purposes and advance thanks

sorry forgot my HJT Log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:32:38 PM, on 2/4/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\system32\spoolsv.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\windows\system32\nvsvc32.exe
C:\windows\system32\svchost.exe
C:\windows\Explorer.EXE
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\windows\system32\RUNDLL32.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\I... Read more

A:Anti-Virus Anti-Malware and Anti-spyware not updating

Hi, welcome to TSF!

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

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RELEVANCY SCORE 103.6

Hi Im new here this is my first post also my first problem

Well everything was going great no virus getting detected

I use ESET nod32, malwarebytes and SpyBot

Now my problem is that all of my protection applications wont Update

Also I can't access any protection site like Microsoft.com, Eset.com, the website of malwarebytes and Spybot
and last is that sometime (happens sometimes) computer auto shutsdown
with a timer of 60 seconds before shutdown (please save all works...)

all other applications and websites works great except for those I mentioned

HOPE u could help me if possible ASAP because I'm using my CPU for business purposes and advance thanks

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:32:38 PM, on 2/4/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\system32\spoolsv.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\windows\system32\nvsvc32.exe
C:\windows\system32\svchost.exe
C:\windows\Explorer.EXE
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\windows\system32\RUNDLL32.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\... Read more

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RELEVANCY SCORE 103.6

Have bad infection...need best free Anti-virus, Anti-spyware, and Anti-malware software please....

THANX

Running Windows XP
 

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RELEVANCY SCORE 100.4

First of all i would like to apologize if this topic is in wrong category, or it should not even be asked on this site. And second of all, please be patience i'm a noob looking for answers So whats all about? Well i'm meeting new terms here and i have no idea what they mean and what they do. And as anyone else i wanna be safe in this era of cyber-crime. So basically i know whats a anti-virus and a anti-spyware and that they can run together. Also i heard that 2 anti-virus don't do good but 2 anti-spyware do. So what i'm asking is, what is a anti-malware? Can a anti-malware, anti-virus, and anti-spyware run together? Could you suggest some good+free of those 3? Sorry for my bad English and being such a noob

A:Anti-malware, Anti-virus, Anti-spyware

Florin, you might take interest in this thread, though it may be quite a bit of reading: What's the Best Anti-virus?

It is there that they discuss all kinds of different antiviruses and coupled security software. I personally only use Microsoft Security Essentials, but I have used it along with Malwarebytes for added security in the past.

Basically, you could have your system completely locked down with lots of extra security, but in some cases it becomes a hassle because of how much your computer becomes protected and overly secured. If you prefer a speedy computer over security, generally you use less security software, but if it is the other way around, you will want beefier security software which may slow things down slightly. That link I've provided will have most everything you will need.

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RELEVANCY SCORE 99.6

I'm always trying to keep up with the latest and greatest anti-spyware and anti-malware programs. I use Avast as my anti-virus program and for my main anti-spyware/anti-malware programs I use:

Malwarebytes' Anti-Malware
Spybot - Search & Destroy
SpywareBlaster
SUPERAntiSpyware

I also sometimes use:

Ad-Aware
a-squared
RogueRemover

Are there any other good programs I should know about? I figure the more the better!

Thanks!

A:Are there any good new anti-spyware/anti-malware programs?

Spyware Terminator.-- Web Security Guard is included in the download but not required. After installation you will be prompted to Enable Web Security Guard Toolbar. This browser add-on (similar to Site Advisor) is enabled by default so be sure to uncheck the box if you do not want it installed. If you install WSG by mistake, it can easily be removed later via Add/Remove Programs in Control Panel.-- If you already have an anti-virus application, there is no need to install the optional Clam AntiVirus integration. ClamAV does not have a real time scanning engine but you can integrate it into ST's Realtime Shield to include virus scanning support.However, you can overkill your system with resource heavy security programs that will drain your resources and slow down performance. Sometimes you just have to experiment to get the right combo for your particular system as there is no universal solution that works for everyone. mvps.org is no longer recommending Spybot S&D or Ad-Aware due to poor testing results. See here - (scroll down and read under Freeware Antispyware Products) Further, most people don't understand Spybot's TeaTimer or how to use it and that feature can cause more problems than it's worth.While not free, I recommend using Malwarebytes Anti-Malware and taking advantage of the Protection Module which uses advanced heuristic scanning technology to monitor your system and provide real-time protection to prevent the installation of most new malware. This technology... Read more

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RELEVANCY SCORE 98

Hi,

I have just spent two nights removing the "Fake System Restore" virus from my girlfriends laptop
by following the guide on this site, so a big thankyou to whoever wrote the guide.

Now I want to make sure her laptop is protected as well as I can with free software.

I have installed; AVAST anti virus, Zone Alarm firewall and MalwareBytes onto the laptop,
but I now wonder if there are any other reccomended programs that I should install
to help avoid spyware, malware and viruses?

Thanks in advance,

Mark

A:Which are the best Anti Spyware and Anti Malware programs?

I recommend taking advantage of the Malwarebytes Anti-Malware (Pro) Protection Module in the full version which uses advanced heuristic scanning technology to monitor your system and provide real-time protection to prevent the installation of most new malware. This technology runs at startup where it monitors every process and helps stop malicious processes before they can infect your computer. Keep in mind that this feature does not guarantee something will not slip through as no product can detect and prevent every type of malware. The database that defines the heuristics is updated as often as there is something to add to it. Also keep in mind that Malwarebytes does not act as a real-time protection scanner for every file like an anti-virus program so it is intended to be a supplement, not a substitute. IP Protection (malicious website blocking) is part of the Protection Module and works after it is enabled. When attempting to go to a potential malicious website, Malwarebytes will block the attempt and provide an alert. IP Protection is also designed to block incoming connections it determines to be malicious. Enabling the Protection Module feature feature requires registration and purchase of a license key that includes free lifetime upgrades and support. After activation, Malwarebytes can be set to update itself and schedule scans automatically on a daily basis. The Protection Module is not intrusive as the program utilizes few system resources and should not conflict wi... Read more

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RELEVANCY SCORE 97.2

Camera Wizard not poping up after removing Total Security/Antivirus Pro_2010 I have a PC with Windows XP SP3 with Avast, SuperAnti-Spyware and MBAM while browsing I got a yellow virus warning (something win32 I believe) from Avast pop up near the bottom tray and within seconds the Total Security pop-ups started. My PC slowed to a stop so I rebooted and saw that Antivirus Pro_2010 had installed itself on my PC. All my Anti Virus programs would not start (ie MBAM) so I ended up following forums to end some processes, delete some .dll files that were known to be malicious and rename the .exe's to get Anti Virus programs to run. I installed and used AVG which found a couple things. Then I used ComboFix, and finally I got MBAM to run which found a good 40+ trojans etc. I believe I got the virus off but I tried to restore to before I got the virus but was unable to. I have since run scans with MBAM and SuperAnti-Spyware which have found nothing. Avast also finds nothing but it has a list of 44 files (mostly in WINDOWS\ folder with the last path part of file doubled) that it is unable to scan: because "The system cannot find the specified path". When I look on my C: drive and follow the file path, the second to last part is always missing (ie. WINDOWS\addins\addins) addins is not there. When I plug in my camera, the camera wizard does not pop up anymore as it use to before I had and removed the virus. I also saw on the unscanable list that there was a WINDOWS\Connecti... Read more

A:Help to remove Total Security and Anti-Virus Pro_2010 rogue anti-virus programs

Can someone please help me?
 

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RELEVANCY SCORE 96.4

Hello!

I've been doing a springclean for my PC, and I would be grateful if someone would check my hijack this log for problems.

I've run all of my anti-spyware and AVG programes first. But, I have a question: after my programes have scanned for problems and put all the bad stuff into quarentine, do I need to do anything else with them?

I'm not sure if I should be trying to find ways of removing trojans etc. or if it is ok to just leave them in the quarentine area indefinatly.

Thanks for your help!

-------------

Logfile of HijackThis v1.98.2
Scan saved at 13:43:41, on 24/04/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\AntiVirusKit\AVKService.exe
C:\Program Files\AntiVirusKit\AVKWCtl.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\pctspk.exe
C:\Program Files\AntiVirusKit\AVKPOP.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\WINDOWS\System32\ctfmon.exe
C:\freeserve\freeserveconnectionkit\atdialler1.exe
C:\Pro... Read more

A:Solved: A hijack this log, and a quick question re: anti-spyware and anti-virus programes

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RELEVANCY SCORE 96.4

According to a story at Washingtonpost.com, the latest definitions for Microsoft's Anti-Spy flags Symantec's Norton Antivirus as a trojan and prompts users to delete essentials of the program. Users who follow the instructions hose their installation of Norton, requiring Windows registry edits and complete removal/reinstallation of Norton.

Microsoft's support forum is filling up with complaints, many from businesses that have been hard hit. This should be a cautionary note about deploying beta products in production environments.
 

A:READ!!!Microsoft Anti-Spyware Deleting Parts of Norton Anti-Virus

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RELEVANCY SCORE 96.4

Hello,

I have a problem that is far beyond my limited skills. One of our people has a laptop that has either malware or a virus infecting it. Two symptoms are present: first, when using firefox web pages get redirected to advertising or to unrelated google searches; second, the machine seems more sluggish than usual.

I have tried to download anti-spyware software (e.g. Spy Sweeper, CounterSpy, MalwareBytes, Superantispyware, PC Doctor) and nothing works. In some cases such as Counterspy and PC Doctor, the executable will run but the program will not update (and thus, not allow for a scan). In other cases such as MalwareBytes, the executable simply will not run.

I have run a Trend Micro anti-virus scan. It seems to detect something but it crashes before the scan can complete. The same thing happens with Panda Activescan. Last night, I ran Panda Activescan for over 8 hours. When I woke up, the scan had frozen at the 52% point and had found 1 infected file, which it didn't appear to clean up.

Anyway, I'd really appreciate any help.
Best regards,
Jordan

A:HELP! -- Anti-spyware / Anti-virus doesn't work; malware crippling our machine

Uninstall all of the programs but Super Antispyware, Trend Micro and MalwareBytes AntiMalware.Find the MBAM.exe and rename it BAMM.com by right clicking on the file and choosing rename.Download the manual updates for MBAM from the link below. Double click on it to install. http://www.malwarebytes.org/mbam/database/mbam-rules.exeINSTRUCTIONS FOR USING MBAM:http://www.bleepingcomputer.com/forums/ind...t&p=1100727

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RELEVANCY SCORE 96.4

Good morning everyone,
Frequent visitor, first time poster of this forum. I want to thank anyone in advance for committing any amount of time to my problem. I'm hoping someone has some experience with this issue. Allow me to explain:

Yesterday, I woke-up my computer and opened up my browser (I use Google Chrome). As soon as I clicked to open the browser, I noticed a Windows Explorer Pop-up. I have attached a picture of what this box looks like, but to describe it for those who are not able to open the attachment: The windows header said "Mod Info" and the Content said "BC LOADED" the only available options for me to click were "OK" or the "Close" button at the top right. Without clicking anything the box then disappeared and Google Chrome opened as usual. This behavior was unexpected, I've never seen this before. Worrying I had some kind of Spyware or Malware, I decided to try running my AV program. I use Avast Free.

I went to look for the process in the hidden icons list on my taskbar, where it usually resides. I didn't see it there, which was concerning. I tried running the program from the start menu, but after clicking it, nothing opened. This was also a red flag that something must be wrong. So I decided to try and run Malwarebytes Anti-Malware. This program would also not open when prompted.

I decided to scan google for my symptoms to look for recommended fixes. Several tech support forums suggested to those who presented simil... Read more

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RELEVANCY SCORE 96.4

Good morning everyone,
Frequent visitor, first time poster of this forum. I want to thank anyone in advance for committing any amount of time to my problem. I'm hoping someone has some experience with this issue. Allow me to explain:

Yesterday, I woke-up my computer and opened up my browser (I use Google Chrome). As soon as I clicked to open the browser, I noticed a Windows Explorer Pop-up. I have attached a picture of what this box looks like, but to describe it for those who are not able to open the attachment: The windows header said "Mod Info" and the Content said "BC LOADED" the only available options for me to click were "OK" or the "Close" button at the top right. Without clicking anything the box then disappeared and Google Chrome opened as usual. This behavior was unexpected, I've never seen this before. Worrying I had some kind of Spyware or Malware, I decided to try running my AV program. I use Avast Free.

I went to look for the process in the hidden icons list on my taskbar, where it usually resides. I didn't see it there, which was concerning. I tried running the program from the start menu, but after clicking it, nothing opened. This was also a red flag that something must be wrong. So I decided to try and run Malwarebytes Anti-Malware. This program would also not open when prompted.

I decided to scan google for my symptoms to look for recommended fixes. Several tech support forums suggested to those who presented simil... Read more

A:Anti-Virus/Anti-Malware Programs Blocked Even in Safe Mode

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Press the Windows "logo" key and "R" key then copy/paste the following into the Run box and click OK:

%temp%\dds.txt

A text file should open. Please copy/paste the contents of that file in your next reply.

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RELEVANCY SCORE 96.4

My subscription for Macafee ran out and I never got around to downloading AVG or some other antivirus freeware on my netbook. I experienced some obvious signs of a virus/malware not long after (I would do a google search on Chrome and would get redirected to some very odd sites when I clicked on something safe-looking). So I attempted to download AVG and others with no luck. I then restored my system to an earlier date hoping this would be good enough to remove whatever virus/malware was affecting it. No such luck as I am still unable to download said freeware (although now I am able to surf the net with no issues). So, I happened across your lovely website and am crossing my fingers that you may be able to save the day!

Thanks so much for your time!

Here is the following info you request with each new post...
From Hijackthis:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:51:14 AM, on 11/9/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe... Read more

A:I cannot download anti-virus or anti-malware programs...(logs included)

I solved it.

Used ninite.com in safe mode to download AVG and Spybot. Rebooted. Ran both of them. Still couldn't download Malwarebytes. Ran online scanner from Microsoft. Rebooted. Was able to install Malwarebytes. Ran it. System is clean now.
 

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RELEVANCY SCORE 96.4

How to Remove Win 7 Anti-Spyware 2011 (Fake Anti-Virus Infections)





Quote:
If your PC is infected with the Win 7 Anti-Spyware 2011 malware or something similar, you?ve come to the right place, because we?re going to show you how to get rid of it, and free your PC from the awful clutches of this insidious malware (and many others)
Win 7 Anti-Spyware 2011 is just one of many fake antivirus applications like Antivirus Live, Advanced Virus Remover, Internet Security 2010, Security Tool, and others that hold your computer hostage until you pay their ransom money. They tell you that your PC is infected with fake viruses, and prevent you from doing anything to remove them.
This particular virus goes by a lot of names, including XP Antispyware, Win 7 Antispyware, Win 7 Internet Security 2011, Win 7 Guard, Win 7 Security, Vista Internet Security 2011, and many, many others. It?s all the same virus, but renames itself depending on your system and which strain you get infected with.


Source ...

A:How to Remove Win 7 Anti-Spyware 2011 (Fake Anti-Virus Infections)

Thanks for the information. I hope I never have to use it.

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RELEVANCY SCORE 96.4

I have just finished with my original support and probably have to reformat. However, I would like to find out what is going on or at least in some contribute to helping someone in the future so I have come here.Despite good computer hygiene, Adaware, Spybot, McAfee-now Kasperskey, CCleaner, HijackThis, updating (wondering if this might have brought in some problems), and Zone Alarm firewall, I have problems which I first noticed when I was hijacked from Paypal. This showed on my first HJT scan but disappeared without treatment shortly thereafter. My antivirus, etc., have been disabled although they LOOK as if they are working but don't so much as find a cookie anymore--except for CCleaner. Spybot doesn't find About:Blank but it showed up on the browser scan. I tried to delete it and it doesn't show on any scans but I still see it fly by the bottom of my screen as IE pages are loaded. When I go to my history or temporary files, when I can see them, they are mostly ad pages. I have tried all the usual CWShredder, etc., and they don't find anything.MWAV is the only scan that has shown much. When I submit some suspicious files from comboscan to either VirusScan or Jotti, more often than not they jam VirusScan and I get error messages from Jotti that it is either the wrong stream or the file is empty. Sometime the folders are empty. I have tried to rename them but many times I am not allowed. Sometimes when I explore I can see the folders have information but when I go... Read more

A:Anti-spyware & Anti-virus Disabled, Keylogger, Hijack, Worms

Download this program:submit files packerHighlight the files listed below in bold and right-click and selecting copy.C:\WINDOWS\zts2.exeC:\WINDOWS\system32\vcmgcd32.dllC:\WINDOWS\system32\iifgfgf.dllC:\WINDOWS\rundll16.exeC:\WINDOWS\rundl132.dllC:\WINDOWS\logo1_.exeC:\WINDOWS\system32\TASKMGR.COMC:\WINDOWS\REGEDIT.COMC:\WINDOWS\system32\T.COMC:\WINDOWS\R.COMC:\WINDOWS\system32\tmp.regThen start the file packer program and right click in the white box and select paste to paste the copied file names in the field.Then press the Continue button.I will create an archive with these files and a small log on your Desktop that starts with a name like requested-file[date].cab.Rename this file to yourmembername.cab (for example grinler.cab).Then go to:http://www.bleepingcomputer.com/submit-malware.phpand fill in the required fields and browse to this file on your desktop. Finally click on the Send File button.

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RELEVANCY SCORE 96.4

Hello All,I am not able to update my Zone Alarm Internet security suite for some weeks now. I was directed here from the Zone Alarm Forum. Although I can browse through most of the websites, I am not allowed to access Zone Alarm update, Microsoft update. I also tried http://www.malwarebytes.org/mbam.php and also http://downloads.superantispyware.com/down...AntiSpyware.exe but was denied access both on IE and FirexFox.Further Filemon and RootkitRevealer do not work any on my machinePlease help.Thanks

A:Unable to access Anti-virus updates / Anti-spyware website

Thanks guys,
All problems solved Thanks to SuperAntiSpyware.

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RELEVANCY SCORE 96.4

Hello. My Laptop has Windows XP SP3. I have both Windows Defender and Spy Sweeper for anti spyware and Norton Anti Virus. The problems started a few days ago when a weekly scan of the antivirus reported the following. 1/14/2010 20:06 23ecd795-1c985b76 ?????? Compressed file Quarantined admin C:\Documents and Settings\admin\Application Data\Sun\Java\Deployment\cache\6.0\21\ Still contains 3 infected items Quarantine Clean virus from file Quarantine infected file Scheduled scan The file was quarantined successfully. 1/14/2010 20:06 myf/y/TrewsdF.class Downloader File; Compressed file Quarantined admin C:\Documents and Settings\admin\Application Data\Sun\Java\Deployment\cache\6.0\21\23ecd795-1c985b76 Infected Quarantine Clean virus from file Quarantine infected file Scheduled scan The file was quarantined successfully. 1/14/2010 20:06 myf/y/LoaderX.class Downloader File; Compressed file Quarantined admin C:\Documents and Settings\admin\Application Data\Sun\Java\Deployment\cache\6.0\21\23ecd795-1c985b76 Infected Quarantine Clean virus from file Quarantine infected file Scheduled scan The file was quarantined successfully. 1/14/2010 20:06 myf/y/AppletX.class Downloader File; Compressed file Quarantined admin C:\Documents and Settings\admin\Application Data\Sun\Java\Deployment\cache\6.0\21&... Read more

A:Web Browsers Intermittently Hijacked. Malware undetectable by Incumbent Anti Spyware and Anti Virus

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.??If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine.??Please perform the following scan:Download DDS by sUBs from one of the following links.??Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explanation about the tool.??No input is needed, the scan is running.Notepad will open with the results.Follo... Read more

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RELEVANCY SCORE 96.4

Hey guys ... I've searched the forums and done just about everything that I can do so far to no avail and am at my wits end with this thing.So yesterday for no reason, FireFox just decides to close. Fine, no big deal, but then I relaunched and it did it AGAIN a few minutes later. Then I got the lovely Microsoft Security Essentials error message saying that I had a Trojan in Unknown Win32. Of course, I knew that was a fake, so I tried running my Spybot S&D, but it wouldn't load. Double-click, hourglass, nothing. Suddenly, I wasn't able to launch any anti-anything software, wasn't able to get to my regedit, task manager, nor launch a browser. Eventually, in safe mode, I located the Hotfix. exe, removed it, and the error message went away.However, I'm still unable to launch ANY anti-spyware/malware/virus software. In safe mode, I did actually download, register, and install StopZilla, which found 48 objects and removed them. I rebooted and ... yeah, same thing. Currently looking into getting a refund for that piece of fun.Spybot S&D loads in my systray and does the TeaTimer real time thing that it does, but I can't RUN it for scanning. Also, I have the installer for SuperAntiSpyware, but the nifty Double-Click, Hourglass, Done trick happens when I try to launch that for installation in safe mode OR out of it.In FireFox, I'll find a result for something that looks promising, click on it, and suddenly I'll be presented with another website ... Read more

A:WinXP - Unable to launch/install anti-spyware anti-virus and browser hijacked

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.Double click DeFogger to run the tool. The ap... Read more

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RELEVANCY SCORE 96.4

Hello,

First off, thank you for taking the time to solve this. I have a virus on my computer that pops up every now and then on Windows Defender as Renos.js. It won't let me access any anti-spyware programs and has already disallowed access for Malwarebytes, Adware, and PC Doctor. Also, it automatically redirects some webpages and brings up pop ups randomly but rarely. The one thing I was successfully able to run was VIPRE in safe mode command line, and although that found a bunch of things, it was not able to solve the root of this problem at all.

I am unable to open dds.scr. It opens into notepad with gibberish written in it. Is there a specific way to run it?
The virus also shut down gmer.exe part way through the scan. I guess the scan triggered some file. Please let me know how to proceed.

Thanks again!

A:Virus taking over all anti spyware programs...

Hi and welcome to TSF.

My name is Iain and I will be helping you clean your system.

You may wish to Subscribe to this thread (Thread Tools > Subscribe to this thread) so that you are notified when you receive a reply.

Please read these instructions carefully and then print out or copy this page to Notepad in order to assist you when carrying out the fix. You should not have any open browsers or live internet connections when you are following the procedures below.

Note that the fix may take several posts. Please continue to respond to my instructions until I confirm that your logs are clean. Remember that although your symptoms may vanish, this does NOT mean that your system is clean.

If there is anything you don't understand, please ask BEFORE proceeding with the fixes.

Please ensure that you follow the instructions in the order I have them listed.

Please do not install or uninstall any programmes, or run any other scanners or software, unless I specifically ask you to do so. Also please copy and paste logs into the thread, rather than add them as attachments.



Combofix
Download ComboFix from one of these locations:

Link 1
Link 2


and rename it to cook.exe before saving it to your desktop.

Double click on the renamed ComboFix.exe & follow the prompts.
When finished it will produce a log at C:\ComboFix.txt for you
Please include the log in your next reply.

Read other 16 answers
RELEVANCY SCORE 96.4

Having had a couple of bad experiences with malware in recent months, I am more determined than ever to protect my computer from outside threats.

The other night I was told by a DELL technician that I should not use the Zone Alarm firewall (free version), which I have been using for years. Instead, he told me I would be better off with both the Windows Firewall and the firewall that comes with my Anti-Virus program suite (Trend Micro PC-Cillin Internet Security 2005, updated). Actually, I don't like Zone Alarm because of all the pop-ups it creates. On the other hand, now that I'm using the two firewalls he suggested, I'm not noticing any pop-ups at all. Therefore, could this possibly mean that I'm not as well-protected as before?

The DELL technician also advised me to ditch AdAware, which I've already done, and to use AVG Pro ($29.95 per year) instead. I've already started using the free version of AVG and expect to buy AVG Pro soon. I had been using Spy Sweeper -- also not free -- for a couple of years; however, SpySweeper, like Zone Alarm, is really annoying to use -- so I uninstalled it. (I also currently use the free anti-spyware programs SpyBot Search & Destroy and SpywareBlaster.)

Finally, my Trend Micro PC-Cillin suite subscription expires next month. Is Trend Micro as good as any of the rest, or would I be better off with a different AV program? I've had Norton/Symantec in the past and for awhile had used Comcast's free ... Read more

A:What are the most effective ANTI-VIRUS and SPYWARE programs?

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RELEVANCY SCORE 96.4

My computer appears to be working just fine, but when I try to run a spyware program, it reboots about 3/4 of the way through. I first noticed it with Spybot, which is up to date. I then noticed that my AVG free anti-virus had a corrupt database. Removing them completely and reinstalling did not work. Windows Defender also reboots.

I tried to run Trendmicro's housecall scan, but it rebooted, too. I tried to do the 5 steps on this site, but the Panda site also reboots. The only thing I could get to run was the DSS file, and here's that report.

Thanks in advance,
John

Deckard's System Scanner v20071014.68
Run by Juan on 2008-05-30 18:51:50
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

System Restore is disabled; attempting to re-enable...success.


-- Last 1 Restore Point(s) --
1: 2008-05-30 22:51:58 UTC - RP1 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.



-- HijackThis Clone ------------------------------------------------------------


Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-05-30 18:54:16
Platform: Windows XP Service Pack 3 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\l... Read more

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RELEVANCY SCORE 96.4

Trying to update anti virus and spyware programs and they just hang. noticed really slow internet connection also. Started 3 days ago. Need some advice. Thanks.
Running AVG, Spybot, Malwarebytes, ZoneAlarm on XP pro sp3 2meg ram

A:Anti-virus & spyware programs just Hang.

Check your Proxy settings in Internet Explorer to make sure malware did not alter them. If so, that can affect your ability to browse or download tools required for disinfection: * Open Internet Explorer > click Tools > Internet Options > Connections tab. * Click the LAN Settings... button and uncheck Use a proxy server for your LAN or change the settings to the proxy you normally use if you previously reconfigured it. * Remove any unknown addresses from the Address box. 80 is the default Port so it does not have to be changed. * Click Ok and then click Ok again. * Close Internet Explorer and restart the computer. * An example of how to do this with screenshots can be found in steps 3-7 under the section Automated Removal Instructions... in this guide..Check your Proxy settings in Firefox to make sure malware did not alter them: * Open Firefox, click Tools > Options > Advanced and click the Network Tab. * Under the Connection section click on the Settings... button. * Under Configure Proxies to Access the Internet, check No proxy. This is the default option if you don't use a proxy. * Click Ok and then click OK again. * Close Firefox and restart the computer.For other browsers, please refer to How to configure browser proxy settings.Scan for Spyware/AdwareThe process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of t... Read more

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RELEVANCY SCORE 96.4

Hello everyone,

OS - Windows XP Home SP2

As the title says many of my programs keep closing down including Internet Explorer, Avast Home edition, Adaware
2008 SE, and Hijack this (if its open for more than a few minutes).

So far I have installed AVG8 and removed everything it found (did not close down)
Spybot search and destroy also did not close down, and I fixed/removed everything it found.
I have scanned for W32.Serflog.exe which was not found.

I have done all I can think of.
I am aware of how Hijack this works, though I wont post a log until asked to.

Many thanks in anticipation!

A:Programs and Anti Virus/spyware keep closing

Hi,Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on Download_mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Click OK to close the message box and continue with the removal process.Back at the main Scanner screen, click on the Show Results butto... Read more

Read other 15 answers
RELEVANCY SCORE 96.4

Every time I try to open an anti-virus program i'm met with a message that says"Windows cannot access the specified device, path, or file. You may not have appropriate permissions to access the item"I find it odd because when I first ran Malwarebytes I was able to scan for about a minute before it closed on me. Ever since then I've been met with the message above everytime I try to open it.Another problem I'm having is that everytime I search on google, I'm redirected to random sites.Heres what I got from Win32kDiag:Running from: C:\Documents and Settings\Windows XP\Desktop\Win32kDiag.exeLog file at : C:\Documents and Settings\Windows XP\Desktop\Win32kDiag.txtWARNING: Could not get backup privileges!Searching 'C:\windows'...Found mount point : C:\windows\$hf_mig$\KB915865\KB915865Mount point destination : \Device\__max++>\^Found mount point : C:\windows\$hf_mig$\KB928388\KB928388Mount point destination : \Device\__max++>\^Found mount point : C:\windows\$hf_mig$\KB929120\KB929120Mount point destination : \Device\__max++>\^Found mount point : C:\windows\$hf_mig$\KB968389\KB968389Mount point destination : \Device\__max++>\^Found mount point : C:\windows\addins\addinsMount point destination : \Device\__max++&... Read more

A:Can't open up anti-virus or spyware programs

Hello Crazy_mofo213Welcome to Welcome to BleepingComputer =====================Download OTL to your desktop.Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.When the window appears, underneath Output at the top change it to Minimal Output.Under the Standard Registry box change it to All.Check the boxes beside LOP Check and Purity Check.Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.===========Download This file. Note its name and save it to your root folder, such as C:\.Disconnect from the Internet and close all running programs.Temporarily disable any real-time active protection so your security program drivers will not conflict with this file.Click on this link to see a list of programs that should be disabled.Double-click on the downloaded file to start the program. (If running Vista, right click on it and select "Run as an Administrator")Allow the driver to load if asked.You may be prompted to scan immediately if it detects rootkit activity.If you are prompted to scan your system click "Yes" to begin the scan.If not prompted, click the "Rootkit/Malware" tab.On the right-side, all items to be scanned should be ... Read more

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RELEVANCY SCORE 96.4

I am having the following problems:
- Many instances of "This page cannot be displayed"
- Many instances of links taking me to totally unrelated sites
- Cannot run "System Restore"
- Cannot run "Malwarebytes Anti Malware"
- Cannot run "Super Anti Spyware"
- Cannnot run "Spybot Search and Destroy"
Hope someone can help

A:Can't run System restore, anti malware or anti spyware

Hi shearty,Welcome to BC HijackThis forum. I am farbar. I am going to assist you with your problem.Please refrain from making any changes to your system (updating Windows, installing applications, removing files, etc.) from now on as it might prolong handling your log and make the job for both of us more difficult.Your log(s) show that you are using so called peer-to-peer or file-sharing programs. These programs allow to share files between users as the name(s) suggest. In today's world the cyber crime has come to an enormous dimension and any means is used to infect personal computers to make use of their stored data or machine power for further propagation of the malware files. A popular means is the use of file-sharing tools as a tremendous amount of prospective victims can be reached through it.It is therefore possible to be infected by downloading manipulated files via peer-to-peer tools and thus suggested to be used with intense care. Some further readings on this subject, along the included links, are as follows: "File-Sharing, otherwise known as Peer To Peer" and "Risks of File-Sharing Technology."Removal InstructionsEmpty all p2p (Bitlord, uTorrent, etc...) download folders. They might contain infected files. Please avoid using these p2p applications until the system is clean. Using these applications at this stage might lead to reinfection or infecting other users.

You have the latest version of Java (Java 6 Update 13) and it is good. Older ve... Read more

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RELEVANCY SCORE 96

Hello everyone.

I have tried my best to remove this virus on my laptop, but no success yet.

Here are all of the things the virus does:

-Prevents access to websites like spybot, instead of letting me see the site, it simply says "Internet Explorer cannot display the webpage", and there is a button to click that says "Diagnose Connection Problem" (no connection problem of course)

-When I click links from a google search, they most of the time take me to the wrong webpage and I am forced to copy/paste the original link into the web bar.

-Programs like Combofix, Spybot, and HJT do not work and a box comes up after starting them saying "Combofix has stopped working".

-I tried running the programs in Safe Mode, but no luck there.

If anyone knows a fix please reply.

Thanks,

Sean

A:Virus prevents access to Anti-Virus sites/anti-virus programs (combofix, etc.)

I renamed my Combofix to something else and I followed the instructions from a different post and here is the log I ended up with:

ComboFix 09-07-29.04 - Sean 07/31/2009 0:30.1.2 - NTFSx86
Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.1.1033.18.3070.2059 [GMT -7:00]
Running from: c:\users\Sean\Desktop\Music.exe
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\progra~2\MICROS~1\Windows\STARTM~1\Programs\videosoft
c:\progra~2\MICROS~1\Windows\STARTM~1\Programs\videosoft\Uninstall.lnk
c:\program files\videosoft
c:\program files\videosoft\Uninstall.exe
C:\resycled
c:\resycled\boot.com
c:\windows\10057vir9sza2.cpl
c:\windows\1059zpamb5t5bd.exe
c:\windows\1069thi5fz912.bin
c:\windows\1075859zj467.exe
c:\windows\11297vzr5s51c.cpl
c:\windows\1132z5ru977d.cpl
c:\windows\11388troz4559.cpl
c:\windows\1179zs5y695.dll
c:\windows\11991szambo95d9.cpl
c:\windows\120355zoj6819.bin
c:\windows\12324tr9j7b5z.bin
c:\windows\1279zroj295.ocx
c:\windows\12a7d5wnloader999z.bin
c:\windows\132985pz2a0.cpl
c:\windows\133505i9us7z8.exe
c:\windows\13552hackt9ol37z.ocx
c:\windows\1355zw59m5d8.exe
c:\windows\13562vizus1059.cpl
c:\windows\135759orm5c5z.ocx
c:\windows\13599virus6cz5.dll
c:\windows\13614spamzo5990.cpl
c:\windows\13956trojz59.cpl
c:\windows\1502zspy169.ocx
c:\windows\15107zpa9bot54.cpl
c:\windo... Read more

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RELEVANCY SCORE 96

While attempting to install counterspy on a friends computer I got the message that says the system administrator has set policies that prevent this installation.I also tried malwarebytes and it refused to install.I'm logged in as the administrator.I also attempted to do a scan with AVG and it disabled itself.I tried an online scan at Trend Micro but I could not reach the website.The browser redirected me to some strange search engine.How should I go about stomping this thing out.

A:unable to install or run anti-virus anti-malware programs

Hi Defraggerman I suggest you post a HijackThis log for examination.A member of the HijackThis Team will walk you through, step by step, how to disinfect your computer.Read the Preparation Guide before posting a HijackThis Log.Please read, and follow, all directions carefullyRun a log, and post it in the HijackThis Logs and Analysis forum.Do not, post it in this topic.Do not, fix anything, yet.A member, of the HJT Team, will help you out.It may take a while to get a response from the HJT Team, because they are very busy. Please, be patient, as these people are volunteers. They will help you, as soon as possible.NOTE:Once you have made the post, please, DO NOT make another post in the HJT forum, until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post, there will be 1 reply. The team member, glancing over the replies, might assume someone is already helping you out, and will not respond. So, just make your post, and let it sit there, until a team member responds. This way you will be taken care of, in the most timely manner.

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I have Windows Defender right now, I don't know if it's good or not though. I did a Panda activescan online and it came with 40 different spyware infected files and one virus I think, but when I ran a full scan on Windows defender it found nothing. Basically I want to get rid of defender and find a good anti-virus and anti-spyware program that's free. It can be an online scan but preferrably works from the computer.

Any takers?
 

A:Need a good anti-virus & anti-spyware, etc program that's free.

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RELEVANCY SCORE 96

Microsoft Anti-Spyware Removes Norton Anti-Virus Posted by Zonk on Saturday February 11, @06:32PMAn anonymous reader writes "According to a story over at Washingtonpost.com, the latest definitions file for Microsoft's Anti-Spyware beta flags Symantec's Norton Antivirus products as a password-stealing trojan and prompts users to delete portions of the program. Users who follow the instructions hose their installation of Norton, requiring delicate Windows registry edits and a complete removal/reinstall of Norton. http://it.slashdot.org/it/06/02/11/2259232.shtmlMicrosoft Anti-Spyware Deleting Norton Anti-VirusBy Brian Krebs | February 11, 2006; 01:42 PM ETMicrosoft's Anti-Spyware program is causing troubles for people who also use Symantec's Norton Anti-Virus software; apparently, a recent update to Microsoft's anti-spyware application flags Norton as a password-stealing program and prompts users to remove it.According to several different support threads over at Microsoft's user groups forum, the latest definitions file from Microsoft "(version 5805, 5807) detects Symantec Antivirus files as PWS.Bancos.A (Password Stealer)".http://blog.washingtonpost.com/securityfix...deleting_1.htmlEdit to include note from Oldfrog at CCSP: This refers to the Enterprise version of NAV and not the home version.

A:Microsoft Anti-spyware Deleting Norton Anti-virus

Microsoft AntiSpyware Definitions Update #5807 corrected this false-positive.http://forums.subratam.org/index.php?showt...view=getnewpost

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RELEVANCY SCORE 96

http://www.bleepingcomputer.com/forums/t/43934/microsoft-anti-spyware-deleting-norton-anti-virus/

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RELEVANCY SCORE 96

I need some help with recent problems I've been having with my PC. There're pop-ups that keep coming back, and I don't know how to remove it. I've tried scanning with Ad-aware 2007, and I even used my CA anti-spyware and anti-virus but to no avail. So I tried manually removing it. I searched my PC for suspicious files. So I tried removing a bunch of files that may be malicious software like winctl.exe, and boat32. I found the instructions on removing them in this forums after searching for it in google. So I did that, but the pop-ups keep coming back. I tried using hijackthis, but I'm not sure which files to delete. I've tried fixing some files that I think are harmful, but it doesn't seem to help. Can you show me what to fix in my hijackthis log? The pop-ups are an advertisement on CiD something.

Oh, and I don't know why, but I when I check my task manager it says I have 2 iexplore.exe running when I don't coz I usually use firefox. When I end the processes they just come back. Can you help me? Thanks.

HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:59:55 PM, on 9/17/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Lavas... Read more

A:Solved: Need help, pop-ups, Ad-aware, and CA anti virus/anti-spyware can't remove it.

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RELEVANCY SCORE 96

I use avast! anti-virus... and have for a long time. I've been using SuperAntiSpyware for several months (as well as other antispyware programs), too, and they've always co-existed together with no problems.

Suddenly last night, avast! alerted me that SuperAntiSpyware "contains a sample of a Win:32 Trojan".

I'm no expert but I'm thinking this is unlikely, so I have told avast! to ignore SuperAntiSpyware, and NOT scan that SuperAntiSpyware.exe file.

Is this foolish?

Should I allow avast! to move the offending file to quarantine?
Or should I uninstall SuperAntiSpyware first (since quarantining the exe file will certainly render it useless anyway)?
Or can I continue to ignore the warning altogether??

Any expert advice would be greatly appreciated!

Thanks in advance,

~Julie~
Additionally:

I connect to the 'net (and a home network!) wirelessly.
My computer spec's are in the profile.
 

A:Solved: Anti-Virus Suddenly Alerts Me to Anti-Spyware... ?

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RELEVANCY SCORE 96

Hello. =)

I'd like to know if there's an anti-virus/anti-spyware that, if my computer accidentally gets cut off, will resume where it left off? So, if the scan was 20% complete, and the computer turns off, once the computer is restarted it'll resume at 20%.

More Information
My computer, for some odd reason, keeps randomly turning off -- especially at night (usually after midnight). I've tried removing dust from the vents, wiping the vents with a little rubbing alcohol and a dry cloth, and using a fan to blow into the vents (in case it's getting too hot inside the hard drive). Nothing works.

A friend of mine told me to run an anti-trojan program; unfortunately, that didn't work. I've also run anti-virus scans (with AVG Free Edition) and anti-spyware scans (with LavaSoft, Anniversary Edition), and those didn't work either. The last time AVG & LavaSoft did a full scan was early this year (maybe January or February). But now, when I try running full scans, the computer ALWAYS cuts off.

Usually when I turn the computer back on, it gets frozen at the blue "HP/Intel" screen (Screen 1 of 4). Sometimes it'll go straight to the black "boot screen" (Screen 2 of 4; i.e., the screen where you can choose to use the Home Recovery Console, or go straight into Windows XP)...but then it (usually) immediately cut off. [*]

[*] = When my computer boots up, I always see four different screens before it reaches my desktop: a bl... Read more

A:Is there anti-virus/anti-spyware that resumes if computer turns off?

Hello

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

---------------------------------------------------------------------------------------------

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

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RELEVANCY SCORE 96

That's pretty much my problem. I don't know any details that could help. I tried installing Spybot to scan for the problem but I couldn't install it because my computer couldn't connect to the website and I can't move on with the installation. I'm about to scan with Avast but I doubt it will help. I know I didn't say much substance but hope it helps. Here's the HJT log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 08:54:49, on 26/01/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.e... Read more

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RELEVANCY SCORE 96

http://blog.washingtonpost.com/securityfix...deleting_1.htmlBy Brian Krebs "Microsoft's Anti-Spyware program is causing troubles for people who also use Symantec's Norton Anti-Virus software; apparently, a recent update to Microsoft's anti-spyware application flags Norton as a password-stealing program and prompts users to remove it. According to several different support threads over at Microsoft's user groups forum, the latest definitions file from Microsoft "(version 5805, 5807) detects Symantec Antivirus files as PWS.Bancos.A (Password Stealer)."When Microsoft Anti-Spyware users remove the flagged Norton file as prompted, Symantec's product gets corrupted and no longer protects the user's machine. The Norton user then has to go through the Windows registry and delete multiple entries (registry editing is always a dicey affair that can quickly hose a system if the user doesn't know what he or she is doing) so that the program can be completely removed and re-installed." David(Moderator edit: By-line and quotation marks inserted,content reduced to comply with fair use. jgweed)

A:Microsoft Anti-spyware Deleting Norton Anti-virus

It wanted to del my Norton IS all2gether. No way billy boy i want control over my own box. c asyset.com pup

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RELEVANCY SCORE 96

Hi there, could anyone tell me if there is a free anti virus, anti spyware and firewall for UBUNTU 8.04 i386.

Thanks for any replies.
 

A:Free anti virus, Firewall/anti spyware for UBUNTU

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RELEVANCY SCORE 96

I ran AVG anti spyware and Trend Micro AntiVirus and then f-secure. after cleaning up some viruses and trojans i still am getting pop-ups while browsing the internet.

log file:
Logfile of HijackThis v1.99.1
Scan saved at 2:45:02 PM, on 10/21/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe
C:\Documents and Settings\Heather Beamish\Application Data\WinTouch\WinTouch.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Documents and Settings\Heather Beamish\Desktop\notepad.exe

R0 - HKCU\Software\Microsoft\Internet Expl... Read more

A:Solved: Still Recieving pop-ups after running Anti-Virus and Anti-Spyware

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RELEVANCY SCORE 96

Hey,

How can I create a script that runs many different Anit-Virus, Anti-Spyware and many more one after another automatically?

Thanks
deanpcmad

A:Script To Run Anti-virus Anti-spyware, Etc Scans Automatically On After Another

I for one see a problem with 'automating' your malware tools, with a script. I don't allow any antimalware app to take action without prompting me for confirmation. That way I know what is coming up as malware. With a script you are trusting that it will make the right selection of actions without confirmation. The possibility is there to delete a perfectly legitimate file in error. Then you have to guess which application removed your legitimate file. Then you need to hope it can be 'restored'. In my opinion there is just too much trust and risk given to a script if it can even be done.

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RELEVANCY SCORE 96

what is best free anti-spyware, anti-virus software for Windows 8?

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