Hello, My Thinkpad Yoga is connected to a large display through ThenkPad docking station. Its lid is closed. During my work, from time to time I see random touch clicks on my screen, and random opening of menus. It is clear that the touch screen is active although the lid is closed. When I open the lid, and still connected just to the 2nd display (large screen) display the phenomena stops. Worth noting is that although only the 2nd display shows an image, the laptop touch screen is still sensetive to touch. This is I guess why the random touches show up on the screen -- it feels the keyboard not fingers. I expect the touch screen to be disabled while the lid is closed or when projecting only to the 2nd screen. The solution of opening the lid while connected to the docking station is not acceptable. Lenovo's local support suggestion to disable touch for the Yoga is also not acceptable -- people purchase Yoga to get Touch. A solution please! Yaron
I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system
It's worked out well for many of us in the past.
You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)
I am experiencing the very same thing.A driver/BIOS update would be very much appreciated, dear Lenovo.Read other 9 answers
Hey everybody, I just received my P40 last week as a replacement for another Lenovo device. So far, everything seems to work fine with one exception: When I turn the screen over to the "tablet position", the touch screen and the touch pen show erroneous behaviour.a) As soon as I make the first input with the touch pen, I cannot make any further input with my finger, so the touch input is simply turned off. The Windows setting to ignore touch input when the stylus is used is not active.b) When I try to tap buttons at certain areas of the screen, especially at the upper edge, the cursor of the stylus starts jumping around and shows up at the lower edge of the screen. That means that when I for example tap on the "X" symbol in the upper right corner to close a window, I actually click on some of the symbols in the system tray in the lower right corner. This problem stops occuring as soon as the angle between the two case parts (screen and keyboard) reaches/exceeds approx. 40°. It does not matter if Windows is in "Tablet" or "Desktop" Mode. I already tried to manually install another Wacom driver mentioned at https://forums.lenovo.com/t5/ThinkPad-S-Series-ThinkPad-Yoga/Wacom-Tablet-Service-for-ISD-Driver-Win... and https://forums.lenovo.com/t5/ThinkPad-P-and-W-Series-Mobile/P40-Yoga-issues/td-p/3293985. I had no luck trying driver versions 18.104.22.168, 22.214.171.124 and 126.96.36.199. I would really appreciate your help since this issue makes working in the tablet position... Read moreRead other answers
I have a Yoga 11e and recently installed Windows 8.1 Enterprise on the device. After installation the touch screen was no longer functoning at all. I have downloaded every Chipset, Mouse and Key Board, Software and Utility driver found on the Lenavo website. When i go to the device manager under Human Interface Devices I have two yellow triangles for I2C Device and when I click on Proerties they both tell me " This device is currently waiting on another device or set of devices to start. (Code 51)". I have installed the GPIO drvier from the lenavo website as per other posting about non-functioning touch screens. This has not repaired the problem. I need some assistance or a driver for the touchscreen.
Please refer to:Yoga 11E Touch Screen Not Working (joorgo)Read other 1 answers
Hello! I bought a Yoga 2 11 this past week. Being a computer geek, I decided to do a clean install of windows on it immediately after setting it up. The install went fine, except the touch screen doesn't work anymore. I looked on Lenovo's website for drivers but found nothing. How can I fix this? Thanks!
What windows were you trying to installRead other 2 answers
My X1 Yoga's touch screen is not being detected by Windows. I tried running the Wacom firmware update tools suggested by other threads but they don't work -- the log file just says "No device". Neither finger touch nor pen work at all. I updated the bios and system interface foundation, didn't help. See attached picture for device manager. Any suggestions? Thanks!
New Bitmap Image.jpg ?80 KB
I've had no problems with my yoga 2 pro for over a month, but last night I decided to do windows updates. This is the model with the i7, and 8gb of ram. I let it update and then restarted it. After it started up, I tried to swipe the cover screen up, but nothing was happening. I then decided to use the mouse, and soon realized that the touch screen was unresponsive. I've tried to restore the computer to before the updates, but it hasn't fixed the problem. I can still switch to tablet and stand mode, etc. and the screen will rotate, but I can not get the touch screen to respond to anything. I tried to install some drivers, but none of them are for the touch screen as far as I know, and nothing else seems to work. Does anyone know a fix, or maybe know of a driver I need to install?
Try refreshing Windows which fixes 90% of OS issues. Swipe from the right (Charm bar), Settings, Change PC settings, Update and Recovery, Recovery and choose Refresh Windows.Read other 9 answers
Hi, I have recently (Dec 2015) purchased a Yoga 11e. The touch screen function has stopped working. Both Windows 10 and Lenovo Support apps say that all updates are in place. I suspect that a Windows update (~31 Jan 2016) might be the fault - could be wrong. Any ideas? Thanks. ps: I tad annoying the the "worlds biggest computer company" (or similar publicity claim) does not have a 24/7 web chat support function
I had the same problem. After performing a clean-install of Windows 10 Pro (Did not like all that blotware that Lenovo puts in these systems) and "thinking" that I had installed all drivers, I found that touchscreen did not work. I solved it by RE-installing the i2c drivers (downloaded from Yoga 11e support page). It was confusing because there was nothing in Device Manager that indicated any drivers were missing, plus when I ran the .exe file for the i2c drivers all it did was "extract" the files, but it did not install anything!So here is how I went about it: Opened device manager, clicked on "system devices" to locate the i2c device. I looked for anything with "i2c" in it, and saw 2 entries: "Intel Atom Celeron Pentium Processor............i2c........[etc, etc]". I went ahead and manually installed the drivers: right-clicked the item, clidked "update driver software", clidked "browse my computer for driver software", and navigated to where the driver files had been extracted to-as explained above. After the drivers were installed successfully, the names of the devices changed to "i2c controller". Rebooted the computer and VOILA! The touch screen worked again! Opened "control panel", "system" and there it said: "Touch Support With 10 Touch Points"Read other 1 answers
Hi, Since installing Windows 10, I am unable to use any functions of the touch screen. I had a lot of trouble with the mouse pad not deactivating with the button (as I use a plug in mouse most of the time) but I managed to sort that by uninstalling the driver and reinstalling direct from Lenovo. However, the touch screen is making me come to my wits end. I just cannot for the life of me sort it. Windows tell me that "No Pen or Touch Input is available for this display" Any ideas? Thanks in advance.
Go to Solution.
Anyone? Lenovo?Read other 8 answers
Hello, I recently upgraded the mechanical hard drive that came with my Yoga 11E to an ssd. I ran Lenovo system update and then Windows Update. But the touchscreen is not working. Under device manager there are a few exclamation points. Under Human Interface Devices there are 2 entries for I2C HID both have a warning. I tried to update them but it says they driver is update and the exclamation point remains. I am not sure if this is the reason why my touch screen is not working but any help or suggestions would be greatly appreciated. thanks
I am having the same problem. After reimaging, touch screen is not responding. I too checked device manager and found there are 2 human interface device drivers with exclamation points, named I2c HID. A search found Intel device drivers on Lenovo support site and I downloaded and installed the drivers (n15hc03w.exe). The status of the drivers on device manager did not change. I tried to update these drivers and pointed to the local folder drivers\win\I2C onbut got a message saying "drivers for device are up to date' . Tried 'scan for hardware' still no change to these Human Interface Device. Any ideas?Read other 4 answers
Our Yoga has totally and completely stopped responding to touchscreen inputs. Completely out of the blue, no warning signs. Don't know if it was recently after a Win10 update. No other problems with the computer. I've tried updating all HID drivers through Device Manager with no success either. Any suggestions for what to check before we call it a hardware failure and try to either replace the screen or the laptop?Read other answers
I have started using the touchscreen on this new Yoga 700 and I liked it at first, but I noticed that while scrolling, pages often open by accident...and it happens often. It ruins the experience. How do I make it less sensitive? Should only open when i push , not swipe. I want to roll through the page and only select and open things i want to be opened. Also, is there a way to not show the pointer finger icon? I dont really want to see that.
It's weird that in the page, it is too sensitive, but when i switch tabs up top, i have to push harder to activate that and sometimes it doesnt work on first tap. Must need to change settings or something. Where do i go to tweak those settings?
Moderator comment: Model added to subject for clarity.
Go to Solution.
Welcome to Lenovo Forums.
We are really sorry to hear about the issue you are facing.
You can adjust the touchpad sensitivity using the following steps:
Press Windows Key + X
Select Control Panel
Click View by, then select Small icons
Select Mouse, then click the furthest tab on the right (should be labelled Elan or Device Settings)
You should have an option to adjust sensitivity in this menu.
I hope this information is helpful.
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
I've looked through previous topics and there don't seem to be any from the past few months on this topic. In short, the touch screen is completely unresponsive. I've checked the device and it is enabled. Any thoughts on how to troubleshoot this? I've had the laptop for three days, and this the first time I've tried to use it, if that matters.Read other answers
PLEASE HELP - just did full a WINDOWS 8 RESET and cycled power several times and still no pen and touch. (original post below) What is Code 45 in device manager? What next? Re: Yoga 2 Pro Touch screen not working 05-31-2016 10:00 PM Im having same problem and hating it with no touch screen - pls help - touch screen was fine until I left a usb memory stick in too long and laptop was in tablet mode and automatically went to power save hibernate. When I woke it up the touch screen isnt working and "Pen and touch" is disabled- have read all these posts and now disabled USB power mngmt- dont want to upgrade to Windows 10- wanted to avoid complete reinstall Windows (basically dont want to lose MS Office)- DevMngr hidden devices shows a HID-compliant touch screen "Currently this device is not connected to the computer (Code 45)- laptop is Lenovo Yoga 2 Pro (with touchscreen) and Windows 8.1Read other answers
My touch screen is not working at all, I have not done annything to damage it and it seems like a driver problem because my pen still woks, but not perfectly. The pen is laging when I use it in the senter of the screen and jumps a lot, but when it is at the sides or top/botom it works perfectly. I have updated the drivers for them but the problem is still there, pleace helpRead other answers
Hi All, I just bought an 11" Yoga 710 and have an intermittent problem with the touchscreen coming unresponsive. Its normally ok when I start the machine up, but after a while the screen will come unresponsive so I switch to notebook mode and then most of the time it will come back after a few minutes. I've done a search and tried some of the tricks posted a few years back, turn power management off some of the HID items and disabling them as well. None appear to be a solution.I can provoke the unresponsive ness by opening Facebook in Edge, but it has also happened on other webpages and also when using Spotify.Does anyone have any ideas?Read other answers
Hello people! Shortly what has happened and what has been done. Machine arrived, not our companys common brand. Anyway, Well first action was to install windows 10(1607) from USB stick. Win 10 Enterprise clean. And plan was after that update the drivers. Yes and all partitions were cleaned during the installation. So no going back with those. After installing everyhing. Touch screen is not working. I went trough the one topic that is located here on the page. Found the wacom firmware update package and updated all that was inside the package. Did use lenovo system update tool for updating everything imaginable there was. Also bios was update. At one point when I did the wacom firmware updates the PEN actually worked. But at that time the touch with finger didn't work. Well at that point I did continue updating and removing of devices/drivers and reinstalling. Well in the end I was again on the same situation that nothing on the "touch" screen works. Has anyone else had these experiences? I have started thinking that maybe there is actually some real malfunction on the touch screen.Last thing I have done is I tried to install the first release of windows 10 from usb. This came to state where it asks for country localization information and when I continue from there it just reboots and takes my back to that screen. So I'm in loop with that. I also strated to think about ordering the recovery media for the machine...but it would take time to ... Read moreRead other answers
HI. I BOUGHT YOGA 510-14ISK ON 26 FEB 2017. I FORGOT MY LOGIN PASSWORD SO REINSTALLED THE WINDOWS (WINDOWS 10) AFTER THAT THE TOUCH SCREEN IS NOT WORKING AT ALL. I TRIED ALL UPDATES AND DIFFERENT DRIVERS. BUT I DONT KNOW WHAT DRIVER IS FOR TOUCH SCREEN IN DEVICE MANAGER. ANYBODY KNOWS ABOUT THIS? THANKS AHSAN.Read other answers
My touchscreen cracked- but I bought a $200 insurence policy from Staples, which is where I purchase my computer (and I will NEVER do that again and I don't recommend it). The policy covered accidental damages, such as a cracked screen, but after jumping through hoop after hoop to file a claim, Staples called me saying that they won't fix it becuase it's too expensive, even though I bought insurence. They offered a refund for my computer, but I refused because I adore my Yoga. I'm really hoping someone can point me in the direction of a third party repairer, or even somewhere where I can buy a replacement touchscreen and have someone like Geek Squad install it. Any suggestions?
Get the refund for the computer and buy yourself another yoga. I would even request for the old machine back, make a OKR image. Then nuck reformat the hdd and give it back to staples for a full refund. Once done, restore the new yoga with the image you made.Read other 2 answers
I recently bought a Lenovo Yoga 300 11IBY laptop. It had windows 10 installed on it. I formatted it and clean installed Windows 8.1. I downloaded all the drivers from the Lenovo support site. However, the I2C and GPIO driver is not getting installed. It says "The platform is not supported". Also, the touchscreen is not working at all. What should I do?
Lenovo Team!!! Where ist the Answer?????Read other 1 answers
The touchscreen only works for a week then I have to install it all over again. When are you guys going to fix this, lenovo its been a problem for over a month now. We want a permanent solution
In response to customer reports of intermittent touchscreen function failure on X1 Yoga (Type 20FQ and 20FR) after resuming from sleep or when the lid is opened or closed, Lenovo has made a solution via touchscreen firmware available via download from the Lenovo Forums.
The beta touchscreen firmware can be downloaded from this Lenovo Forums link: https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X1-Yoga-Type-20FQ-and-20FR-Touchscreen-Firmwa...
Please provide feedback regarding this beta in the discussion above to assist Lenovo with gauging the success of the firmware.
Hi,I seem to be having a few rcent issues with the touchscreen response on my Yoga 11S. Seemed to make through the Windows 8.1 update last year without many issues. 1) Touchscreen only works when it's folded less than 90deg from the keyboard. If I fold it back or in to Tent or Tablet mode, the touchscreen is not responsive at all. Seems like this is a sensor/transition issue of some sort? If I touch the screen while folding the screen back and forth, I can see the transition when it stops responding to touch. 2) When folded, any touch to the screen results in a single touch input in the center-right of screen. I see the circular touch input on the screen at that point. (EDIT - this seems to have gone away for now... would appreciate some help with #1... though this doesn't necessarily bode well) Are there Yoga touchscreen drivers or a test utility I can use to try to fix this? WIndows 8.1, Intel i5-4210Y CPU... any other info I can provide? Thanks in advance John
Follow-up for #1If I fold the screen in (<90 degrees) and view the computer properties, it say "Full Windows Touch Support with 10 Touch Points"If I fold the screen back to regular laptop mode, it says "No pen or touch input available" If I fold/unfold the screen while viewing the Device Manager, I see the # of Human Interface Devices change from 3 (at folded out) to 7 (while folded in)Read other 3 answers
Hi all, I bought an 14" Yoga 710 and have problems with touchscreen from the first start up. After powering on, touchscreen works well for a while but after stopping to touch for just 5-6 seconds it is coming unresponsive. When it comes unresponsive i press in an area constantly right click function works and also touchscreen works well again for a while. It seems that after staying inactive for a couple of seconds it comes to an unresponsive state. I did lots of things (calling lenovo support, recovering Windows 10, HID driver deleting, updating, disabling, turning power management off HID items, turning to default bios setting) but nothing changed. Does anyone have any ideas? Lenovo could you please provide a solution for this? Best regardsRead other answers
My wife got a refurbished Yoga 2 not too long ago, and it had some quirks, but I was able to get them ironed out. Now I've encountered an issue I can't seem to figure out.
The machine fires up, but the screen does not come on at all. I hooked up the mini HDMI to the TV, and am currently able to use it as a monitor.
The touch on the screen works, as I can move around the mouse using my fingers on the screen.
I've tried changing settings, check hardware manager (says functioning properly), checked for new drivers, etc.
To my knowledge there are no new things installed or anything of the sort.
Any suggestions on what to try?
Thanks in advance!
Hi guys, So I have had a yoga 13 for about a year now (love it), however I have come across a minor issue that started occuring about 3-5 months ago. When I open up my yoga from sleep mode, hibernation, turn it on, or restart my everything works for a couple of seconds and then randomly bubbles with about a half inch diameter start popping up, usually in a horizontal fashion across my screen from about an inch down from the top of the display. These are the bubbles I am referering to are the visual effect when a finger touches the screen and expand into boxes when the touch is held for roughly a second or longer. However these rogue bubbles seem to spawn without cause or warning, and resultingly keep me from controlling my cursor with my track pad, touch screen, or an external mouse once they appear. It is also worth noting that when I made my yoga 13 purchase I also 2 more for family members, neither of their yogas share this complication. Though this case might seem drastic, however in reality it is small and somewhat trivial as I have found a trick that by rubbing my finger around on the touch screen eradically the bubbles dissapear and release my cursor from the binds of their possession. The problem is solved until the lid closes, sleep, hibernate, shut down, or restart, at which I am required to rinse and repeat this pesky process. With that in mind, I am seeking help, suggestions, solutions, and possibly an exorcist for my problem. I have a i... Read more
Sounds like a hardware issue to me. It's getting fake touch signals probably.Read other 9 answers
I've got this problem with my Lenovo Yoga 500 14 ACL: When I start it (Windows 10), the touch screen doesn't work and I have to restart the device to get the touch screen working.I've uninstalled the touch screen drivers, but after a restart the problem stays the same (no new drivers found or installed?).Where can I find the right and latest drivers suiting to this touch screen (Lenovo or Microsoft)?Has anybody an other suggestion what I can try to get the touch screen working from the first Windows-start?Read other answers
Hi everyone, I am experience a lot of problems with the touch screen on my Yoga 3 14. At least once a day I am getting ghost touches, i.e. it starts thinking that the screen is being pressed when it isn't. It closes windows, opens the keyboard and types, etc. I've noticed it mostly in laptop mode, but that may be because that's how I use it most of the time. For now I resort to putting it into hibernation or having to do a full reboot, and it fixes it for a while but always starts up again. It happens in different places on the screen, usually just one at a time but occasionally multiple touches. I've had the laptop for 2 months and have had the problem since week 1 or 2. Is there any solution to this besides calling support and having them replace the screen/other parts?
Go to Solution.
Welcome to the Forums.
Your problem might be similar to this thread.
If you barely use the Touchscreen to navigate around, can you try these steps to disable the feature:
1. Press the Windows key? +R, type devmgmt.msc and press Enter (this should open the Device Manager).
2. On the Device Manager, click View > Show Hidden Devices and under Human Interface Devices section, uninstall the HID-compliant device touch screen (this is the driver that controls the touchscreen).
- Sample image
3. When finished, reboot the system and observe.
If the above procedure works, you should be able to use the system normally but I recommend that you report the issue by contacting lenovo support.
Support phone list
I love this notebook when I have a monitor plugged in, but internal display is horrible as I cant see anything in many applications because of the 4k resaloution. Is there a way to have it set so I can read the applications when I unplug my exxternal monitor? Having to constantly scale every time I unplug is not fun, and I cannot get it quite right. Thanks in advance
Hi scottbroker ,
Welcome to the Community Forums.
Herewith are some options depending on each scenario you may need it .
How to Change your DPI Scaling Level for Displays in Windows 10
How to Make the Windows Desktop Work Well on High-DPI Displays and Fix Blurry Fonts
Take your time to review and apply it as necessary to your situation.
Update us how it goes.
Hi,So, this just started happening on my 3 month old YOGA 500 - The touch screen stops working every couple of hours.Each time it stops i go to the Device Manager, and under Human Interface Devices i can't find either HID-compliant touch screen or USB input device.The problem resolves each time after a hard reset (and the devices appear in the device manager), then reappears after 2-3 hours.The system is: Lenovo Yoga 500 14ISK, Windows 10 1511 build 10586.164Any idea what's going on?Thanks,Vlad.
Hey there, I have a 2 month old Yoga 500-14ISK and I had the same issue. The temporary wokaround for me was to search in device manager under "USB controllers" and when the touchscreen died there would be a USB device with "Device Descriptor Failed" next to it in the USB section. Disabling that device and then re-enabling it would make the touchscreen work again. To completely fix the issue, I had to use a factory reset with the Novo button (pinhole next to the power button) and since then despite wiping the OS of my settings and apps, now I've updated all drivers and such again and I've had no further problems with the touchscreen.Read other 2 answers
I have ben dealing with problems with this touch screen since I got the laptop. It has been continuously ghosting, while it got better after the June update, it still ghosts without touches, until you start using the touch screen. When using the touch screen it starts drawing gray lines in between the point im touching and the point its ghosting to (the lines arent always direct). I recently wiped my the drive, reimaged to a backup from april and tried reupdating it. When I got to the touch screen drivers, I got through the initial setup and told it to open the update when finished but the machine froze. Now when I try to reinstall, I get to the finish page on the update tools install, have it open the updater, but the program immediately closes.Any help would be much appreciated.Read other answers
Hi, have upgraded from Windows 8.1 to Windows 10 and the touch screen is not working so unable to use in tablet mode. I have run Lenovo system update and all devices are showing OK in device manager.When I go to about PC in Windows 10 I get "no pen or touch input is available for this display".Have installed drivers from Lenovo website for chipset, gpio, sideband, monitor and display. No success.Everything else is working OK. Any suggestions?
I also have have this issue. I have been fighting it for 2 days now.Read other 9 answers
Hey guys first off im new to the community cause I just got my first Lenovo about 10 days ago after using HP's for most of my life. So far I love it, everything about it is amazing its got the i7 processor and the Intel 5500 graphics which is plenty for anything I can bring to the table. But I have had two issues with it so far I havent been able to resolve; 1. Somehow or another after the second day I set my computer in what im assuming is "FN key lock" or something like that. F1-F12 normally would require you to hold FN in order to click, while the functions such as mute, volume up/down, brightness adjust, etc... would be free to click. But then after the second day it switched and I prefer it the way it was at first. 2. This one is a little more serious. about 1 out of every 4 times I start my computer the touch screen will begin to freak out and act as if something is touching it in like 20 different places at the same time. I can see the little touch circles appear all over the screen when my hands arent even touching the computer. Obviously when this is happening it renders the computer useless cause everything gets clicked and all I can do to stop it is force shut it down. Any help or solutions would be MUCH appreciated, thanks guys!!!
Go to Solution.
bump (I hope thats allowed here DRead other 9 answers
hiI'm using 'YOGA 700-14isk ' the screen touch of the laptop is not working. I tried to do system recovery, install new drivers for graphic cards which it was suggested by an engineer at Lenovo and do all things I can do.But all method is not a solution.I just found an error message of the problem which is assumed and it is "Port_#0007.Hub_#0001" on 'device manager' (under 'human interface device')Could you help me please T^T. I really hate to change my mainboard ..Read other answers
Hi i'm having problems similar to https://support.lenovo.com/nz/en/documents/sf15-i0024 however this is said to be specific to the LG 14" whereas i have a generic 13".sometimes it works fine, other times is ignore touch clickssometimes when i do a touch scroll it zooms as if i had pinchedall the while there are these circles like what you get if you hold your touch on the screen - it seems to be persisting the touch.the mousepad works intermittently, i guess confused by the simultaneous false signals from the touchscreen any help greatly appreciated
Is this the original screen or was it replaced?Read other 5 answers
Hi I have bought Lenovo Yoga 500 14 i3 six months ago. Several months ago on the left side of the screen appeared ghost touches. This ghosts touches were exactly on one line of the screen, it is about 6 centimetres from right edge. I went to warranty center and they changed the screen. Two months has passed. And exactly in the same screen line touch screen stoped to work. If to put laptop in 360degree mode - everything works ok.Here is the video:https://www.youtube.com/watch?v=6xnz_L_11f8Actually I am begining to want my money back.Read other answers
Three times when Windows 10 has done its updates, the touch screen has quit working on my Yoga 3. The first time, tech support had me remove several drivers which did not solve the solution, but caused the computer to no longer work. After restoring the system all worked well, but a few weeks later when the touch screen no longer worked again. Once again, the only solution tech support could offer was to restore the system, which I did again. After reinstalling all my apps, all was well until the next update. Now I again no longer have a touch screen. It's a big chore to reinstall all programs. I don't really want to do it again. Anybody else had problems like this. Is this a hardware problem in this particular computer? I can't find others with the problem.
I'm having the same trouble. It worked for a few weeks after the Windows 10 update, but now I can't get it to respond to anything. It's very frustrating, because this effectively nulifies the tablet capabilities which were a big part of why I chose this computer.Read other 3 answers
The touchscreen only works for a week then I have to install it all over again. When are you guys going to fix this, lenovo its been a problem for over a month now. We want a permanent solutionRead other answers
I have a Yoga 11s Laptop (ideapad) with windows 8.1, bought it 3 years ago, and the touch screen hasn't workedfor about two week. I've installed touchpad drivers, and refreshed the computer. Installing the drivers did nothing, and the touch screen worked after the refresh until I flipped the screen to use it in stand mode. Thoughts? Will a factory reset make a difference? I really need the touch screen for the work I do, and I can't send it out for repairs.Read other answers
My recently purchased X1 Yoga touch screen has stopped working. Things I've tried to so far: Updating all drivers for BIOS and other devicesDisabling and re-enabling the touchscreen device and Wacom HID device in Device ManagerUninstalling touch screen device and Wacom HID Device in Device ManagerUnchecking "allow computer to turn off this device to save power"Reboot from safe modeRestore Windows to factory defaultFor clarifications the pen is working just fine. I was able to get the touchscreen back for awhile by uninstalling the Wacom device in Device Manager and rebooting. That fix doesn't work anymore. I'm really frustrated by this - not even restoring windows to factory default fixes the problem. I've looked online for many hours on this issue and pretty much tried everything suggested. Any help would be appreciated! Thanks!
Go to Solution.
Any update on this? I just got my computer, all was fine. Ran a windows update and the touchscreen stopped working. Still works with the pen though.Read other 9 answers
Dear all, last weekend, I had a double upgrade of Win10 as well as Lenovo driver. I did not check the functionality of the screen in between. Touch screen does not work (neither pen nor fingers). Screen w/o touch works properly.- There is no driver (human interface drivers > HID-compliant touch screen) been shown in the device manager.- the HID-compliant touch screen appears twice in view - Show Hidden Devices section. Software Update is OK. > right click > properties > "device is not linked to computer"- HKEY_CURRENT_USER\Software\Microsoft\Wisp\Touch -> touchgate = 1 I upgraded the touch screen firmware update (this upgrade failed during the process mentioned above and is shown as "failed" in Lenovo compagnion)http://support.lenovo.com/de/de/products/Laptops-and-netbooks/ThinkPad-Yoga-Series-laptops/ThinkPad-... Upgrade of WinTab Utiliy failed ("no tablet device on this system")http://support.lenovo.com/de/de/products/Laptops-and-netbooks/ThinkPad-Yoga-Series-laptops/ThinkPad-... This post describes the problem quite well (I went through all steps proposed)http://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/hid-compliant-touch-screen-is-n... Any help highly appriciatedRead other answers
My laptop automatically updated in Sept./Oct. It took about an hour and had multiple restarts, so I am assuming it was a Windows 10 update. I am not 100% sure though. Afterwards, the touch screen doesn't work. My laptop automatically updated in Sept./Oct. It took about an hour and had multiple restarts, so I am assuming it was a Windows 10 update. I am not 100% sure though. Afterwards, the touch screen doesn't work. I can tap the screen and it will select stuff but I cannot scroll or anything else. Anyone able to help with this? It is drving me bonkers.Read other answers
My Lenovo U410 Touch recently got damaged - the hinge broke causing the touch screen to **bleep**.I was told that a repair was not feasible as none of the repair shops near me were able to source the parts needed.I therefore bought a new laptop. However, there is a lot of data on the old laptop that I want to access, including sorting out the licensing of MS Office (by uninstalling from the old one).I cannot do anything about it as the old machine is completely unusable as due to the touch screen being cracked, it seems to think it is constantly being touched in multiple places on the screen. This means that I cannot access the laptop to copy the data or uninstall Office. Anyone know any way around this that doesn't involve taking it to a repair shop to "recover" my data. CheersRead other answers
My Ideapad S415 touch screen has suddenly stopped working. I've had a tech connect to my PC and try a BIOS reload of default settings, plus unistalling all "HID" devices in Device Manager with no resolution. I've also tried a system restore with no luck. The system properties does see the touch capability. Suggestions? Thanks.
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First do a Power Drain
(If the battery is removable)
Remove AC and Battery and hold the power button down for 15 sec.
Turn the computer back on and see if the Touch capability is now detected under System Properties,
I suggest you contact Lenovo Technical Team about the Issue as this may be a device detection issue.
Lenovo Technical Team
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