Over 1 million tech questions and answers.

my screen brightness control buttons don't work

Q: my screen brightness control buttons don't work

I have a hp Envy 15 notebook PC windows 10. my screen brightness control button (F2,F3) don't work now they use to, and I am unable to alter them with the control panel.

RELEVANCY SCORE 200
Preferred Solution: my screen brightness control buttons don't work

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: my screen brightness control buttons don't work

Hi, Can you post back with the full Model No. and Product No. of your notebook - you can usually get this by holding down the fn key and pressing esc, otherwise see Here for a guide on locating this information. Regards, DP-K

Read other 1 answers
RELEVANCY SCORE 86.4

Good day, who knows how to adjust  the screen brightness of Dell 5250 with Windows 7 Pro installed? Buttons on the screen do not work. OSD application installed, but not active. In setup OSD mode is enable.
 

Read other answers
RELEVANCY SCORE 86.4

hello Im having an issue with my laptop , two days ago i turned it on and i dont know what did i pressed but a dailouge box appeared with two options ( yes\ no ) and i was in a hurry i think i cilcked on yes or maybe no i dont remmber but  since then my brightness keys f2 and f3 and my volume control keys f6 and f7 and f8 none of them are working i tried every single soultion in the internet now the screen is too bright and i cant control it i wish u could help me asap thank you

Read other answers
RELEVANCY SCORE 81.6

brightness control not work I have upgraded the N148 windows 7 to windows 8 ..how to fix ..please help me

Read other answers
RELEVANCY SCORE 79.6

Hi, I have bought HP g5 245 and have installed windows 7 ultimate 64 bit. I am facing a problem that i am not able to reduce screen brightness using the brightness buttons. The brightness is stuck at the highest level. Please suggest solutions

Read other answers
RELEVANCY SCORE 78.8

I have an HP Elitebook X3U19AV that was given to me from my work.

Brand new out of the box.

Running Windows 10 Education - version 1607
OS Build 14393.1593

Two somewhat similar problems with one little difference.

When I use the F3 and F4 button to try and control brightness nothing happens. I've tried pushing these buttons while holding down the fn key and without holding down that key.

When I use the f5,6 and 7 button to try and control the volume, I can see the system volume display showing up and being affected, but it doesn't change the volume that is actually coming out of my computer. I have noticed this on several websites with sound. I also downloaded Spotify to see if the volume control buttons would work on that and they do not. I have to find the individual volume control within the website or in Spotify and change the sound for just that app or website.

I have followed the suggestion on this website that asked me to run the System File Checker. No luck.

https://answers.microsoft.com/en-us/...777cdcd?auth=1

Any ideas? Thanks!

Read other answers
RELEVANCY SCORE 78.8

I have an HP Elitebook X3U19AV that was given to me from my work.

Brand new out of the box.

Running Windows 10 Education - version 1607
OS Build 14393.1593

Two somewhat similar problems with one little difference.

When I use the F3 and F4 button to try and control brightness nothing happens. I've tried pushing these buttons while holding down the fn key and without holding down that key.

When I use the f5,6 and 7 button to try and control the volume, I can see the system volume display showing up and being affected, but it doesn't change the volume that is actually coming out of my computer. I have noticed this on several websites with sound. I also downloaded Spotify to see if the volume control buttons would work on that and they do not. I have to find the individual volume control within the website or in Spotify and change the sound for just that app or website.

I have followed the suggestion on this website that asked me to run the System File Checker. No luck.

https://answers.microsoft.com/en-us/...777cdcd?auth=1

Any ideas? Thanks!

A:Volume Control and Brightness Buttons Not Working

Press the Windows key+X and choose Device Manager.
Expand Monitor.Right Click and Generic PNP Monitor and Uninstall it.

Right click Any device and choose Scan For Hardware Changes, this will reinstall a fresh driver for the monitor. This returned the Dim function and the F 7 & 8 brightness function to the keyboard.

Read other 1 answers
RELEVANCY SCORE 77.2

Hi guys,

The following set of exes allow you to map custom buttons on laptops to Windows shortcut commands . Currently supported is : to increase and decrease volume/brightness by a single click . Quick brightness change is great for long gaming or development sessions on the pc !

I have been missing that feature badly.

Also sending shortcuts i.e ALT+TAB is supported.

You need your laptop to have the software that can map the button to the exe.

This is donationware so all help is appreciated.

Coming soon also one-button changing the Nvidia color levels, as this is another thing that has been killing me.
Get it here.

Read other answers
RELEVANCY SCORE 76

I've just acquired this Lenovo G40-70, it came with Linux so I installed Windows 7 Professional 64bits and downloaded all the drivers from the support page for my computer, I've got everything working except for this three buttons: Brightness+/- , and the Airplane button .... what should I do? I've reinstalled all the drivers from your website, and also the last graphics software from intel ... nothing works ...











Solved!
Go to Solution.

A:G40-70 Brightness buttons (F11 and F12) don't work

hi soulzion,
 
Welcome to Lenovo Community Forums!
 
Please try installing this Software,
Lenovo Energy Management
 
This should provide function to your FN keys.
 
Hope this helps
Solid Cruver
 
 
 
 




Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

Read other 5 answers
RELEVANCY SCORE 76

So recently I went to my laptop and I noticed the brightness was low. So I tried to turn it up. It failed.

I tried turning up the brightness through the Control Panel (Create a Power Plan) and it worked. How can I fix the buttons to work?

A:Brightness buttons don't work

Huh, it got fixed magically. I had a battery under my laptop.

So strange how computers can sometimes be, huh?

Read other 1 answers
RELEVANCY SCORE 74.4

hiwhen I Push fn+f2 or fn+f3 buttons, brightness of monitor doesnot low or high. and all of my drivers installed. my display drivers in device manager are AMD Radeon HD 7400M Series and Intel(R) HD Graphics 3000. all of these installed.please help methanks a lot

Read other answers
RELEVANCY SCORE 73.6

Hello, all others hotkeys work(volume, light the keyboard, etc) but the brightness change button dont work at all ! i tryied to install graphic card from drivers and nothing changed

Read other answers
RELEVANCY SCORE 72.8

The dispaly brightness buttons on my Elitebook 1040 G2 (F9, F10) stopped working, perhaps with an update but not sure.  I have installed the latest Windows updates and graphics driver, run scannow, DISM, to no avail.  Anybody have a suggestion? OK, I solved it.  I installed the latest HotKey support drivers, which I saw suggested in a recent thread for a different model, and that fixed the issue.

Read other answers
RELEVANCY SCORE 70.8

I was able to adjust the brightness of my screen using the f2+f3 button but suddenly they stopped working and am not able to adjust the brightness of screen from any place neither control panel nor any other option tried some methods but they all failed

A:Screen brightness buttons stopped working

Hi, Try the following. Download the Intel HD Graphics installer on the following link and save it to your Downloads folder. http://ftp.hp.com/pub/softpaq/sp68001-68500/sp68117.exe When done, download and reinstall the Chipset driver on the link below. http://ftp.hp.com/pub/softpaq/sp73501-74000/sp73543.exe When the Chipset reinstallation has completed, do not restart as prompted, instead open your Downloads folder, right click the Intel Graphics installer and select 'Run as Administrator' to start the installation. When this has completed, shutdown the notebook. Unplug the AC Adapter and then remove the battery.  Hold down the Power button for 30 seconds.  Re-insert the battery and plug in the AC Adapter. Start the notebook and let Windows fully load for a few minutes before checking. Regards, DP-K 

Read other 1 answers
RELEVANCY SCORE 70

I recently updated my AMD display driver (Radeon 7640G I think) and now my brightness buttons, keyed to F2 and F3 are not working. The rest of my buttons are working fine so it is not the keyboard. I also cannot change it when I press the battery button on my taskbar (both brightness and battery saver are unavailable). This is a major issue because now my screen it at the lowest brightness possible and I have to work with my lights off (and even then it's still difficult to see). I tried updating my drivers but there was nothing available to update. I've been trying to update drivers for my HP printer though both updates receive an error message:   (1)  Hewlett-Packard - Enterprise WSD Multi-Function Printer, Multi-Function Printer, Other hardware - Null Print - HP ENVY 7640 series - Error 0x8024200b (2) HP driver update for Fax - HP ENVY 7640 series - Error 0x80240017 Microsoft Support tried to help with the error message (and reportedly tried to fix Windows Update) but after they "helped" me this brightness issue starting occurring. If it means anything, when my computer boots up, a new screen appears that says something about Watch Dogs. That used to never appear until MS. I'm not sure if that is the issue though.  Thanks!

Read other answers
RELEVANCY SCORE 68

My new keyboard works, except for its volume control buttons and its l<< >ll >>l previous play/pause and next buttons. Why is this and how do I get them to work??

My keyboard is a wireless Logitech K360

A:New keyboard volume control buttons don`t work

Hi inaniloquent, Have you loaded the drivers ? Support + Downloads: Wireless Keyboard K360 - Logitech Setpoint software controls the key

Read other 5 answers
RELEVANCY SCORE 67.6

I have an Acer Aspire 8935G with W7 HP 64 on an SSD and Vista HP 64 on an HDD. The Fn keys controlling the display brightness control work on the Vista boot but not on the W7 boot. All the other Fn keys function as they should on the W7 boot. The Aspire has an OEM ATI Radeon HD4670 graphics card. I've tried all 3 available driver versions for the card & OS from AMD but these two Fn keys won't work. Any ideas what's going on here? Do the W7 drivers override or deactivate the Fn brightness control keys?

A:Fn Keys for Laptop Display Brightness Control Don't Work

I realise that the following link is for a different laptop, but it might open some ideas for troubleshooting:
[N120] Win7 and 'easy display manager' for brightness & volume controls (when dual booting) - FIXED

Read other 6 answers
RELEVANCY SCORE 67.6

I purchased Dell Inspiron 5558 (with Windows 10) just two months ago (Nov 2015). Everything was working fine. However, recently I started to notice an annoying thing with the function keys F11 and F12 for reducing and increasing the brightness respectively. 

Without using the Fn key (next to Windows key), if I hit F11 it was reducing the brightness and F12 was increasing the brightness earlier - as expected. Now, sometimes, the laptop monitor goes to sleep mode the moment I hit F11 or F12. I have to press the power button again to wake it up. This behavior is very off and on and not consistent.

Did any settings get changed? How to fix this? Please help.

FYI - I have not changed the BIOS settings from default which could be multimedia. I can say this because other multimedia keys in the same row behave normally (even when this strange behavior is noticed in F11 and F12).

Thanks,
Shashi

A:Function keys for Brightness control (F11, F12) do not work as expected

Hello Shashi,
The settings for those FN keys are handled by the Dell Quickset Utility, and later the Dell Command Configuration application, so any changes you would want to make would be done in that application.  
I would suggest going into that application and seeing if you can change the settings.   Putting a system to sleep is one of the functions available so perhaps the configuration has changed.   If you want additional help please click on my Dell Todd username and send me a private message with the Dell Service Tag of the system and I'll see if I can help.   Please keep all discussions and troubleshooting here in this thread so that others, with the same questions or problems, can see what is done to resolve.
Todd

Read other 3 answers
RELEVANCY SCORE 66.8

Hi,
Occasionally, when resume from hibernation/suspend, display brightness control doesn't work. Means that Fn + F2,F3 doesn't work, change from Windows Power Options doesn't work, change from intel graphic doesn't work.
Anyone know if I have to restart some services to get it working? It's occasional and I can't find anything exact in EventLog.
My system is HP Probook 4230s with Core i5-2410 with intel HD3000. Latest patches on both Win 7 Pro 32-bit and intel driver.
Restart machines solve the problem, re-hibernate or re-suspend machine occasionally solve the problem, but mostly not.

A:LCD Brightness control doesn't work after resume from sleep/hibernatio

See if HP have an update for their firmware or function key control drivers. I know its a new pc, but its worth a shot.

Read other 2 answers
RELEVANCY SCORE 66.8

I have HP pavillion DV6703TX laptop and there is a problem with brightness in it. When it resumes from sleep its brightness change control stops working, means it cannot be changed either by F7 and F8 keys or by power management option in vista settings. Also brightness option in windows mobility center is not shown after this happens, every other options like sound, battery state shows on hitting WIN+X. So to change brightness I have to restart windows then it works completely fine and brightness option also shows on mobilty center box. Is there any hotfix for this like there was one for sound problem after sleep in vista. I have upgraded the latest available video driver on driver download support section but the problem persists. please help :-(

A:vista brightness control doesnt work after resuming from sleep

Hi. . .

Are you updated with Vista SP1?

jcgriff2

Read other 8 answers
RELEVANCY SCORE 66

i ran HP Hotkey Support w7 sp64639 but screen brightness control hot key still not working  sound hot key ok   

Read other answers
RELEVANCY SCORE 66

When i upgraded to win 8.1 my screen brightness went up and i can't control it. i tried re-installing the graphic drivers but it's not helping. Also my battery backup has decreased from 3.5 hrs to 2 hrs only. What do i Do?

A:screen brightness went up and i can't control it

Hello Swaroop,

You might see if you may be able to adjust your screen brightness using an option in the tutorial below.
Screen Brightness - Adjust in Windows 8
It wouldn't hurt to check and see if this may be responsible as well.

Adaptive Brightness - Turn On or Off in Windows 8

Hope this helps for now,
Shawn

Read other 1 answers
RELEVANCY SCORE 65.6

Hi, I am having some issues regarding my laptop's brightness. Firstly, when I turn my laptop on, the brightness is always on pitch black so I can't see the screen. I have been on to all the settings and put the brightness as max for both when it is plugged into power, and not. And yet each time I switch it on, the brightness isn't on and the screen is completely black. Secondly, my brightness buttons are the wrong way round, so the button I should press to reduce the brightness actually increases it, and the button I should press to increase the brightness actually decreases it.Again I have looked in the settings and can't find anything there to change them - I haven't downloaded or installed anything that should have changed them, I literally use the laptop for microsoft office and the internet.  Please help

Read other answers
RELEVANCY SCORE 65.2

clean install xp pro sp3 i am not able to adjust screen brightness. i found a driver for xp home but it did not work. help please

A:screen brightness control hp 4540s Xp

ps i also tried following       Intel Video Driver and Control Panel Intel Video Driver and Control Panel sp57617.exe but got error This computer does not meet the minimum requirements for installing the software. and also Intel Graphics Driver for Windows XP winxp_145111.exealso no help for screen brightness control

Read other 5 answers
RELEVANCY SCORE 64.4

This brand new laptop was installed with windows 8.1 64 bits. The screen brightness keys does not function. I urgently need the driver download link. Thanks. 

Read other answers
RELEVANCY SCORE 64

Hi Everyone,

I have an HP 455 G1 laptop - HP's Small & Medium Business Online Store

This particular laptop ships with an automatic screen brightness control feature which relates directly to the area of 'white space' (e.g.: blank word document, control panel dialogs, etc) that is being displayed.

If there is a lot of 'white space' on the screen the display does dim. Conversely if there is a large area of 'black space', or darker colours then the screen automatically becomes brighter. I find this feature to be quite disconcerting, and I want to turn it off.

If you have never seen this feature before, or you doubt it's existence please do NOT bother to respond to this post.

I have purchased several laptops with this exact same model (about 5 to date) for the business I work for, and on one occasion I sent a laptop back to the shop because I was convinced that it was faulty. The shop simply 'turned off' or uninstalled the HP proprietary feature / software package and then sent the laptop back to me.

Since re-configuring the laptop that I sent back the shop can't remember how they performed the procedure. Rather than send the laptop back to the shop (due to time constraints) I would like to get this done by myself.

Any help here will be greatly appreciated.

Kind Regards,

Davo

A:Need to turn off / remove HP proprietary screen brightness control

Hi there .. I have seen this feature before think it was on an Asus Laptop ... I have had a look on the HP Website and can not see any Software that relates to this issue .. It could be well hidden though maybe in the Tools .. I am pretty sure the Function Keys do not have control over that..Could there be a Setting in the BIOS to turn it off ? I suppose if it was Software related one way to get shot of it would be a Clean Install with out all the Bloatware ..

Read other 3 answers
RELEVANCY SCORE 64

The screen brightness control no longer show up in Power Options.

A:screen brightness control is no longer showing up in Power O...

here's how to fix it. Right click the Start buttonSelect Device Managerin device manager look for "monitor"it will have 1 listing as "Generic PnP monitor"Uninstall itClose all the open windowsRestart your PCTest

Read other 1 answers
RELEVANCY SCORE 64

Hi, in the last days i have troubles with the laptop: In the left upper corner of the screen there is always an indicator identic as the brightness/volume indicator - always showing 100 independently on the actual values of brightness/volume. I am not able to make the indicator disappear.In the same time some operations slow down (e.g. I have problems writing an email - the letters appear in the screen a few seconds (or dozens of seconds) after pressing the keys. The start button (both in the screen and the start key in the keyboard) do not work, the touch control doesnot work properly, the hot-keys (like alt-tab) do not work.... I though maybe some of the new actualizations do not cooperate well with the drivers - I tried to uninstall recent actualizations, but without any success. Can you please tell me where is the problem and how to fix? Thanks. 

Read other answers
RELEVANCY SCORE 64

I have a Satellite P50-C-11V laptop. I cannot adjust screen brightness using keys or settings. Even the slider in the mobility center does not change the brightness. I can move the slider but nothing changes. This happend 2 or 3 days ago. Before it was woking perfecly. I cannot understand what caused this.

All my drivers are up to date (maybe this is the problem )

A:Satellite P50-C-11V screen brightness control not working anymore

After a few sleepless night i fixed my probem. If you are experiencing the same problem, all you need to do is to go device manager - monitor - teamviewer monitor driver
and uninstall it. Reboot your laptop. That's it.

Read other 1 answers
RELEVANCY SCORE 63.2

I have been trying for a week to get the KM714 keyboard to control speaker volume, screen brightness and also to display caps lock on screen.  Logitech unifying software has been updated, windows updates installed and keyboard diagnostic run.
Suggestions?

A:Brand new XPS 2720 and keyboard will not control audio or screen brightness

Problem has been fixed by Dell support. A new driver for the current keyboard, KM714,  was installed and, when that did not work, a driver for an older keyboard model KM713 was installed.  Audio can now be controlled by Fn and function keys. Caps Lock display is seen, but screen brightness cannot be controlled from the keyboard.

Read other 8 answers
RELEVANCY SCORE 63.2

Hi Everyone,

I have an HP 455 G1 laptop - http://h71016.www7.hp.com/ctoBases....=$499.00&familyviewgroup=3809&viewtype=Matrix

This particular laptop ships with an automatic screen brightness control feature which relates directly to the area of 'white space' (e.g.: blank word document, control panel dialogs, etc) that is being displayed.

If there is a lot of 'white space' on the screen the display does dim. Conversely if there is a large area of 'black space', or darker colours then the screen automatically becomes brighter. I find this feature to be quite disconcerting, and I want to turn it off.

If you have never seen this feature before, or you doubt it's existence please do NOT bother to respond to this post.

I have purchased several laptops with this exact same model (about 5 to date) for the business I work for, and on one occasion I sent a laptop back to the shop because I was convinced that it was faulty. The shop simply 'turned off' or uninstalled the HP proprietary feature / software package and then sent the laptop back to me.

Since re-configuring the laptop that I sent back the shop can't remember how they performed the procedure. Rather than send the laptop back to the shop (due to time constraints) I would like to get this done by myself.

Any help here will be greatly appreciated.

Kind Regards,

Davo
 

A:Solved: Need to turn off / remove HP proprietary screen brightness control

Read other 6 answers
RELEVANCY SCORE 60.8

Unless I keep the plug at least touching to laptop. Any ideas? N22 Win10

Read other answers
RELEVANCY SCORE 60.4

I installed windows 10 pro x64bit and downloaded all the necessary drivers but the I can't access the brightness control or use the brightness I think this need intel hd driver, which I tried to install but after the installation I get a message "error This computer does not meet the minimum requirements for installing the software."As for the wireless button I'm not sure why.Please Help

Read other answers
RELEVANCY SCORE 59.6

When I watch Netflix in full screen mode, the volume, mute and screen brightness buttons no longer work. As soon as I exit out of full screen into a normal window, the buttons resume their functions. How can I fix this? I'm running Win7 Pro and Firefox 47.0.1. Thank you.

Read other answers
RELEVANCY SCORE 58.4

Hello, I have connected an external HD to learn Windows Server 2016. But the display is too bright. The control keys are not helping. Any solution or driver or changes need to be done in the Server 2016 environment? Thank you

Read other answers
RELEVANCY SCORE 58.4

Hi thereI have a Dell Inspiron 15 3552. The laptop came with Linux but I recently used a windows license I have to install Windows 10 Pro x64. Everything works fine except one thing:The brightness buttons do not seem to work. I checked in power settings where there is a slider for brightness and the bar alters the brightness when I drag it with the mouse. Also in Windows Mobility Center, there is a similar bar that can change brightness with the mouse successfully. I tried booting to BIOS (F2) and the brightness keys there seems to work so the problem seems to be only in Windows.Windows 10 found all the drivers for the laptop but I installed the display driver that I found using the Service Tag. I didn't install anything else.I also tried uninstalling the intel drivers and use the default Microsoft ones, but the buttons were 'dead' again.
To install windows I changed Boot Option to Legacy (From UEFI) and disabled Fast Boot.. All other Fn keys (like audio for example) seem to work.I would like to have the keys working since this is an important feature for a laptop.Thanks in advance.
PS. I also found this driver in intel page that ends with the same 4-digit version as the one downloaded from dell, but all other numbers are different. Not sure if it is the same or not to give it a try.

Read other answers
RELEVANCY SCORE 57.6

my laptop brightness control control system software is not working so please tell me a link to download a new brightness control software HP G62windows 764 bit 

A:my laptop brightness control control system software is not ...

my lenevo laptop is brightness not working.please solotion me.

Read other 2 answers
RELEVANCY SCORE 57.2

Hi I have an HP 255 G3 Notebook running Windows 10 64-bit. The brightness buttons (f2 and f3) are not working for brightness adjustments. Nothing happens when the buttons are pressed. The othe buttons are working fine (for example volume adjustment f7 and f8). Any ideas on how I can make the buttons work? Kind regards Joey

A:Brightness buttons not working in Windows 10

I just did clean install after update and my brightness keys are not working either! If there is fix please include me in post, thanks!

Read other 5 answers
RELEVANCY SCORE 57.2

Product: F9H96UAR#ABAModel: 15-g012dx I have had this laptop for about a year and a half and have had issues with the brightness buttons not working before.  Usually I could get them working again by restarting my laptop.   Now my brightness and volume buttons won't work at all even after I restart.  I can get the brightness and volume to change in settings and by clicking the volume button on the bottom right corner of the screen, but pressing the f buttons does nothing.  The only f button that seems to be working is f1 (?).  I have looked on a bunch of forums and there is a wealth of advice regarding installing drivers, rebooting, etc., but many of the links they suggest are out of date and lead nowhere.  Can anyone help me with this?

Read other answers
RELEVANCY SCORE 57.2

Hello, The combination [fn]+ F5/F6 doesn't work.I can't increase or decrease the brightness of the screen. Neither other combination works. Only the volume shortcut does. How do I fix this? Thanks. Miguel

Read other answers
RELEVANCY SCORE 57.2

The heading says it all, Thanks in advance!

A:HP Probook 450 g2, windows 10(Brightness buttons fn + (f9 or...

Ehsan. There are a few drivers you should install. First this one then reboot. http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6943827&swItemId=ob_164476_1&swEnvOid=419... Then these. http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6943827&swItemId=ob_163417_1&swEnvOid=419... http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6943827&swItemId=ob_164975_1&swEnvOid=419... REO

Read other 1 answers
RELEVANCY SCORE 57.2

Hi,The combination [fn]+ F5/F6 doesn't work. I can't increase or decrease the brightness of the screen. Neither other combination works. Only the volume shortcut does. How do I fix this? Thanks. Marco

Read other answers
RELEVANCY SCORE 56.8

Hello. In my Dell Inspiron 15 - 5000 series, whenever I turnit on, the first times (2 or 3 times) that I push the Brightness up or down key, the laptop goes to standby mode immediately.
Obviously, after this, I need to log in to Windows again. I can happen up to 3 times in a row.
Any clues?

Regards

A:Brightness buttons put the laptop in standby mode

Hi peleitor,
Thank you for reaching out to Dell Community Forum.
Please update the Quickset drivers to the latest version from our Dell Support Site.
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

Read other 1 answers
RELEVANCY SCORE 56.8

Hello,
The controls (volume, brightness, keyboard brightness, etc) on the F1-F12 buttons are not working.  This is probably a setting issue but my XPS 13 is new and I haven't done much with it except let my kids play with it.  If I want to adjust volume, I have to manually open up the program to adjust it.  It is just getting annoying.  Please help.

Read other answers
RELEVANCY SCORE 56.8

So I have two Dell Inspiron (all-in-one) 3030’s that we cannot adjust the brightness on via the buttons on the right hand side. When the issue appeared on the first PC I thought maybe the buttons were broken and since it was out of warranty I simply dimmed the screen via the Intel graphics adapter settings. Fast forward to a few weeks later when another machine (same model) got his with a Crytpo virus and I had to do a clean install and now it too has the same problem. I installed all the drivers from Dells site but now I have two computer computers in where the brightness buttons on the right hand side don’t work. Everything including the BIOS is up to date but that got me wondering….Is there anything special that needs to be installed for those buttons to work specifically? Typically hardware buttons just work.
I would call Dell but they are out of warranty by a few months.

A:Inspiron 3030 all-in-one brightness buttons not working.

I do not see an Inspiron 3030 AIO. Do you mean the Optiplex 3030 AIO? Did you install the Dell On-Screen Display (OSD) Application?

Read other 1 answers
RELEVANCY SCORE 56

My Hp Envy 14 has an issue suddenly. The volume buttons and the brightness buttons do not work. All other buttons work fine. It does not seem to be a physical malfunction but rather a software or driver function. I recently installed an update 4/4/17.  The update was Microsoft Framework 4.6.1. Should I uninstall this? Get a new driver? Please direct me

Read other answers