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Dell Companion 12000mAh or 18000mAh compatibility with the Dell Laptop Latitude E6430 or is there another Dell Companion product for the E6430?

Q: Dell Companion 12000mAh or 18000mAh compatibility with the Dell Laptop Latitude E6430 or is there another Dell Companion product for the E6430?

I own a Dell Latitude E6430. I am looking for a Dell Companion 12000mAh or 18000mAh type of device to power and charge my Dell Lattitude E6430 when I am traveling (no outlet available). When I view the compatibility list for both the Dell Companion 12000mAh and the 18000mAh I don't see the Dell Latitude E6430 in either list. I went and purchased the 12000mAh and I am attempting to use this to charge and power my Dell Latitude E6430. It powers my Dell Laptop for about a minute and then quits. Is there a solution for this problem? And/or is there another Dell Companion type device that I can purchase that is listed as 100% compatible with the Dell Latitude E6430? I would like to either get this solution working or purchase the product that is listed as 100% compatible.

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RELEVANCY SCORE 200
Preferred Solution: Dell Companion 12000mAh or 18000mAh compatibility with the Dell Laptop Latitude E6430 or is there another Dell Companion product for the E6430?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 172

On BIOS 01.01.19, when I plug the 18000mah Dell Power Companion in to my XPS 15 9550, the CPU locks to it's x9.0 multiplier. It's as if it's setting the CPU speed on how much power is coming in to the laptop (as the Power Companion is too weak to charge it).This reminds me of the old issue of the CPU multiplier locking when removing the power connector, which now seems to force the CPU to drop to x9.0 multiplier before climbing back up slowly (so it's not instant, but good enough).Does anybody else experience these issues?

A:Dell Power Companion 18000mah throttling XPS 15 9550 CPU

It looks like this has been fixed in the latest BIOS.

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RELEVANCY SCORE 160.8

Hi,
I got a dell latitude e6430 around a year ago as a present and since yesterday (7/09/14) I couldn't get on it. It starts but it keeps going on startup repair (I've done this around 5 times) and the message that comes up with...

"if you have recently attached a device to this computer, such as a camera or portable music player, remove it and restart your computer. If you continue to see this message, contact your system administrator or computer manufacturer for assistance"

I click finish and still when I turn it on again it doesn't work. I've attached my photo memory card but I done it ages ago with no problem and nothing new has been attached.

If someone knows how to fix it I would be so grateful

Thanks
-georgia350

A:DELL LATITUDE E6430

Hi and welcome to TSF please see page 75 here ftp://ftp.dell.com/Manuals/all-produ...nual_en-us.pdf and see if you can run the diagnostic.

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RELEVANCY SCORE 160.8

Hi all,
I just bought an E6430 from eBay, I'm looking to add RAM to it. 
It currently has 4 GB, I want to populate the other slot with either 8 or 16 GB.
Please provide tech specs for the RAM, make and model if possible. 
Thanks in advance,
Jason

A:Dell Latitude E6430 Max RAM

http://www.crucial.com/usa/en/compatible-upgrade-for/Dell/latitude-e6430

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RELEVANCY SCORE 160.8

hello there not sure if this is windows related.well i have installed speedfan software and this laptop i have is at 55-60 running and the fan is quiet kind of i was wondering is there any way of speeding up my fan at lower temperatures.i cant figger out this speedfan settings and im afraid of frying my laptop.here is what i think is my fan maybe DELL $3E8 on ISA then it shows temperature 1 offset not sure what i should put that to.

A:DELL LATITUDE E6430 I5 pro

Many (most) Dell's do not have user fan speed control. Its what it is. Laptops, in general, tend to run warm as they sacrifice extra cooling for reduction in fan noise.

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RELEVANCY SCORE 159.6

hello i have both these laptops well i have bought a e6420 for my girlfriend as the other one she has is crap.well i have read that these e6420 get warm and well i found out they come with one pipe heatsink well i heard u can upgrade the heatsink to a 2 pipe one.(DUAL HEATPIPE heatsink DELL P/N - TYP01) i was wondering what else do i need to do this as when i get this laptop its second hand i7 pro in it 2.8ghz im going to clean it out and put new paste on it put i hear people are on about this copper shim to put on it.can this be done and well can i upgrade my dell latitude e6430 i5 pro 2.6ghz heatsink with the double heatsink as i know that one only comes with one pipe.love you guys info if you guys can help me would be class thanks

i got this info here GPU Temperature 103C on Latitude E6420 - General Hardware - Laptop - Dell Community

A:Dell latitude e6430 and dell latitude e6420

Joseph mate best leave as is after all it was made to function as it came. Now for the compound and copper shim personally I would not bother with the copper shim I can see no good reason for it the dual pipe again if it was made to work with one pipe then leave alone.

It is better if you renew the compound using a decent cleaner and compound and I can recommend these for that job

Arctic Silver Incorporated - ArctiClean for thorough cleaning and preparation and Arctic Silver Incorporated - Arctic Silver 5 for the compound.

Now it depends on who you listen to but I always use these products and after the old compound is thoroughly cleaned off and the surfaces prepped I spread the compound very thinly and across the both entire surface of the CPU and the heatsink with my finger inside a vinyl or latex glove and then place a rice grain sized piece of compound on the CPU and replace the heatsink. If you touch the surfaces after clean and prep then redo it.

While you are in there do make sure the fan and the radiator are really spotless and I sometimes relube the fan bearings to make sure the fan is running at full tilt when needed.

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RELEVANCY SCORE 157.2

Hello,

Hope everyone is fine and well.

My said laptop is having severe heating problem with my Latitude E6430 i5-3360M upgraded to Windows 8 Enterprice 64 bit OS.

It is getting heat up too much from left side and exhausting the battery earliest.

Just one issue that can I see in it that Teredo tunneling pseudo interface shows a yellow exlamation mark in Device Manager. Windows 7 Ultmate 64 but I cannot find the solution to mitigate it.

Your expeditious help is requested to resolve the above problem.
Tariq ALi
 

A:Dell latitude e6430 heating problem

You require to uninstall and then re-install the device which shown the exclamation mark in device manager, otherwise require to run the device driver further.
 

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RELEVANCY SCORE 157.2

Hi

I frequently have Blue screen of deaths on my dell latitude e6430

It usually comes out with these notices:
-KERNAL DATA INPAGE ERROR
-MEMORY MANAGEMENT
-PAGE FAULT IN NONPAGED INDEX
Can anyone help me resolve the problem please?
It is my school laptop and i keep on getting bsods in the middle of my revisions ...
If you need any more details about my laptop, i'll try to get them for you..

Thank you very much !

Sincerely,
Dave

-Compressed folder:

A:Frequent BSODs on my dell latitude E6430

Bluetooth is disabled. Is this deliberate? If so, why?

Out of 10 memory dumps there were 7 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- compatibility issues (3rd party hardware/drivers)
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

You can get a head start on the hardware diagnostics if you'd like - they are located here: Hardware Diagnostics

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

ewusbmdm.sys Wed Mar 24 22:08:45 2010 (4BAAC5AD)
USB Modem/Serial Device Driver - "Huawei Mobile Connect" package
http://www.carrona.org/drivers/driver.php?id=ewusbmdm.sys

ew_jubusenum.sys Fri Apr 9 03:24:31 2010 (4BBED62F)
HUAWEI Mobile Connect - Bus Enumerate Device
http://www.carrona.org/drivers/drive... Read more

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RELEVANCY SCORE 157.2

quick question my friend i have a dell latitude e6430 laptop i was wanting to make it faster as in put a bigger cpu in it is it a good idea do u think and do u have any ideas on which one i could put in to make it as fast as possible hello i have a dell latitude e6430 with a intel c216 chipset well love to put a bigger processor in it

Intel(R) 7 Series/C216 Chipset Family SATA AHCI Controller - 1E03


a

intel core tm i5-3320m cpu at 2.60ghz

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RELEVANCY SCORE 157.2

hello there win 7 forum
quick question i have got another laptop and well its a dell latitude e6430 well i have to put a new hdd in it and
well im just wondering as its win 7 which is no problem do i need any other drivers for it as love to get it going great and fast but no crap ware.the problem is i was on the dell website and well its difficult to find out what software and drivers i really need.could any of you real nice people please point me in the right direction and what i need to download.cheers

Product Support | Dell UK

A:Dell latitude e6430 drivers and software new hdd

Windows will install most of the drivers. In most cases you will need to download and install the correct sound driver as Windows will only install the generic, basic function High Definition Audio Driver. Any specific Dell hardware drivers may need to be installed.

If the Latitude came with Windows 7, access the Dell downloads using the service tag number and it will list all applicable drivers, as it was originally built.

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RELEVANCY SCORE 157.2

quick question my friend i have a dell latitude e6430 laptop i was wanting to make it faster as in put a bigger cpu in it is it a good idea do u think and do u have any ideas on which one i could put in to make it as fast as possible hello i have a dell latitude e6430 with a intel c216 chipset well love to put a bigger processor in it

Intel(R) 7 Series/C216 Chipset Family SATA AHCI Controller - 1E03


a

intel core tm i5-3320m cpu at 2.60ghz

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RELEVANCY SCORE 157.2

hi there forums world well im going to stomp out for a new or second hand ssd what u guys recon id love one about 500gb or more not bothered with the smaller ones.just love to ask you guys what one should i get but im not a big fan of paying a bunch of money out for something i dont really need.was wondering are they worth buying and do they ever break down i have been looking at this site but love you guys info.thanks guys

Best SSDs 2015 | Best SSD reviews - Test Centre - PC Advisor
bought this one guys what u think
SanDisk SDSSDXPS-480G-G25 Extreme PRO SSD Sata III 2.5-inch Internal up to 550 MB/s Read - 480 GB

A:DELL LATITUDE E6430 i5 500gb hdd change to SSD

I'm using a Samsung EVO 850, 500GB drive on my Win 10 system (was 8.1 and upgraded to 10). I also have an older Samsung EVO 840 500GB on Win 7 (dual boot system). I wouldn't hesitate to buy another Samsung if I needed an SSD.

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RELEVANCY SCORE 157.2

I'm planning on reinstalling Windows 7 on my Latitude E6430, but it's been so long since I bought it that I'm not sure if I have the correct re-installation DVD.  I have a couple of Dell laptops, and the one DVD I can find has a dark blue label, with the following Part Number at the bottom:
P/N D0V2K
I also have the driver disk, which mentions that it's for the Latitude E6430, so I should be good to go if I can Windows 7 successfully installed.
Thanks for any advice.

A:Reinstalling Windows 7 on Dell Latitude E6430

The driver disk is too old now. Get the drivers from Dell Downloads and Drivers for your model, All the Dell reinstall disks can be used as long as it is the exact same version of win 7--Home, Pro, SP1, Media, etc.
I have to warn you about reinstalling windows 7--it rarely works without major problems. Windows 7 is not supported by MS except for security updates and many have found that it would not reinstall properly. Be sure that a reinstall is needed. Why don't you consider upgrading to windows 10 while you can get it free? That offer is over at the end of July.

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RELEVANCY SCORE 155.6

Hello,
I desperately need a Bios Dump of an Dell E6430 Version A18, as somehow it is impossible to update the Bios (currently it is A14). I have some problems with networking when using a docking station I hope to solve with this..Please no advice how to update Bios, I already tried everything(!). The Laptop does just a reboot instead of flashing the update.
I can create a dump of A14 from Windows using Intels FPTW (64bit Version) without a problem, so I hope it will work with A18 as well.At least using Windows 7 Pro 64bit with Adminstrator account. If anybody with an E6430 and A18 could just create a dump (just click "dump.bat") and upload it here it would really make me happy.

With best regards
André

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RELEVANCY SCORE 155.6

Please, please, please help.
Since Windows 10 upgrade cannot use wifi 
Have tried every solution out there, the Fn+ Prnt Screen, updating network drivers, I am going insane
There is no wifi button on the keyboard
If I try to turn it off in settings it just bounces right back. 
Too late to uninstall Windows 10

A:Dell Latitude E6430 Stuck in airplane mode

PANTS3900,
Click the link below to follow the steps listed to turn airplane mode off in Windows 10.
How to Fix Airplane Mode Issues in Windows 10

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RELEVANCY SCORE 155.6

Hi 
My Latitude D6430 suddenly has no sound, I also disable the hardware driver and update new one but it refused. Pls help.

A:Dell latitude E6430 no sound from both Headphone or speakers

Hello. Use Windows System Restore. (Type system restore into the Windows search box.) Select a restore point dated earlier than when the issue began. See if that helps.

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RELEVANCY SCORE 155.6

I have several Dell Latitude E6430 PCs that I use external wired USB keyboards with. After a while (~ one hour?) the keyboard stops responding. If I wait long enough (15 minutes?) I can start typing again. It seems that the notebook keyboard also stops responding. I am using external monitors via e-port replicators. There have been times when I am able to type ONLY in a certain field. For example a form in an IE window that is running in compatibility mode. I do not have an issue within VMware Workstation 11.

I have restored to factory image, reloaded software and still have the problem. I have updated BIOS and drivers. I have removed USB controllers using Device Manager and restarted. Still have issues.

Systems are using Windows 7 Pro.

Curious if other software might be causing issues. Some installed programs include MS Office 2013, Notepad++, Paint.net, BeyondCompare, VMware Workstation 11, FileZilla, Greenshot, Google Drive, Chrome, Tracker PDF Viewer, GoToMeeting, Kaspersky Internet Security.....

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RELEVANCY SCORE 155.6

Sir , i have Dell latitude e6430 i5 running windows 10 is having the over heating problem it is emmiting enought heat to burn the hand on the left side of the laptop and because of this its battery timing is also reduced . Please kindly help me to resolve this issue

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RELEVANCY SCORE 154

It used to a couple of days ago. I have Windows 10 and had to do a refresh of the OS and now I don't get the Dell logo on the screen on startup. I can't hit F2 and go to bios. Can't hit F12 to go to boot option. On startup I get a slightly lighted screen for 2 seconds and then off to Windows 10 Desktop. Computer runs fine from there. No bios startup screen. Any ideas why this happened and how to get back to normal?

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RELEVANCY SCORE 154

Dear Friends,
I'm having hard time figuring out what was wrong with my laptop which default sound device could not be changed both options "configure" and "set default" are greyish and disabled . I have upgraded the driver that gives me no help. further, I have updated audio driver with Audio_Driver_RPG74_WN1.0.6454.0_A06.
Win 7 x64
Dell Latitude E6430 core i7
any help and support is highly appreciated.
thank you in advance

A:Default sound device is disabled - Dell Latitude E6430

Hello. Is your audio working at all? If so, what is showing as the default device? Which device are you trying to make be the default?
If the audio is not working at all, did the failure come with no unusual circumstances, or was it after a new program or operating system was installed?
If no audio at all, use System Restore to try to undo changes. Try to find a restore point dated from before the failure and revert to that date. Using System Restore will not delete any data files. Type "system restore" into the Start menu search box, and then, in the list of results, click System Restore.
If that does not help, remove the IDT audio driver and run on the Windows native audio driver. Go to Start>Control Panel. In the upper right corner select "View by category". Select "Uninstall a Program". Find the IDT audio driver then right click on it and uninstall it. When you reboot the computer Windows will install its native audio driver. Check that it is installed by going to the Sounds properties. If it says "High Definition Audio Device" on any of the tabs then it is the native driver. If it says "IDT High Definition Audio Codec" then it is still an IDT driver, so repeat the procedure. (Windows will keep installing IDT drivers until all that have been downloaded are removed.)

If still no audio at all, check the Windows Audio Service. Go to Start>Run and type "services.msc" (without quotes) then hit the 'Enter... Read more

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RELEVANCY SCORE 154

Hi all,

I'm running latest Windows 10 64bit on E6430. Few days before, tapping on the touchpad stopped working - no click is produced. Everything else is working perfectly. The driver is the latest one from Dell.
When I returned to an old driver which does not support multitouch, clicking works, but this way I miss the multitouch...
I guest that this has been broken with the latest Windows updates.

What should I do to get my touchpad fully functional?

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RELEVANCY SCORE 154

Hello.
I have that Dell 1 year.
And i never add some password on Bios.
And now i have a problem, is question me a Admin password. What i need to do?
Thanks.

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RELEVANCY SCORE 154

hello my friends got a quick question for you i have a dell latitude e6430 i wiped it stuck on a fresh windows 7 and well all going great apart from one small problem when i plug in and out my ac power jack the screen goes black for a second or 2 it happens when i plug in and pull out both dont know what is causing this do u have any ideas

A:dell latitude e6430 screen gose black for 2 seconds

Hello Joseph mate I take it this is not your main machine or at all? The Dell site as always not helpful but I would suggest downloading and installing the driver for the graphics from Intel https://downloadcenter.intel.com/sea...+graphics+4000
I always use manufacturers site rather than the Windows feature because I am not so sure it is that reliable. Now you might get a message that says the download is older than what is installed and in that case leave it.

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RELEVANCY SCORE 153.6

Goodafternoon, I need additional (451-BBVQ) Dell Portable Power Companion (12000mAh) PW7015MC USB-C Power Out Cable but unable to find it on the parts page.

Where is it on Dell's site? Just the Power Out cable, already have the battery packs.

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RELEVANCY SCORE 152.4

BSOD randomly on Dell Latitude E6430 when recovering from sleep mode. Sometimes boot image shows first.

A:BSOD randomly on Dell Latitude E6430 when recovering from sleep mode

I just saw a thread with the exact same problem. Was that you?

Generally, the first step is to ensure you have the latest device drivers (from Dell). Video is a prime suspect, although it could be others.

Product Support | Dell US

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RELEVANCY SCORE 152.4

sorry to be a pain well maybe you know the answer.i bought a sandisk 280gb extreme pro and im putting it into my dell latitude e6430.i change the bios to ahci.then load a fresh install of windows on my dell through usb all goes through great but wifi cant get working i have tried all the drivers to nothing working and when i use setting from here
Product Support | Dell UK

Dell Wireless 1540/1504/1530 WiFi Driver View details
Network_Driver_5RHDN_WN_6.30.223.215_A02.EXE | Update Package for Microsoft? Windows? (84 MB)
Network|Release date 26 Mar 2014|Last Updated 26 Mar 2014|Recommended
Version 6.30.223.215,A02
Download File
Add to download list
Dell Wireless 380 Bluetooth Application View details
Network_Application_9CP1N_WN_6.5.1.4000_A02.EXE | Update Package for Microsoft? Windows? (245 MB)
Network|Release date 31 Oct 2013|Last Updated 17 Mar 2014|Recommended
Version 6.5.1.4000,A02 | Other versions available
Download File
Add to download list


but i get a error at the end do u know why.also when i cloned my hdd onto my ssd i had a problem as well as the laptop would not load up on bios for ssd set to ahci i had to change them back to the way the hdd was.please would you have a idea what im doing wrong

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RELEVANCY SCORE 152.4

Hello,
I recently purchased a Dell Latitude E6430 with a I7-3740QM cpu and running with the nVidia graphics card only, no Optimus. I put a SSD in this laptop with a fresh install of Windows 10 64bit version 1703.
My issue is when playing videos on youtube, about 4 minutes into a video the audio and video are no longer synced. The audio is playing fine, the video is playing fine, but the audio is ahead of the video. Example: When a person stops talking, their lips are still moving.
I have used Adobe's flash player uninstaller and reinstalled flash player, no help.
I grabbed the Windows 8.1 64bit audio driver, installed it in Windows 8.1 compatibility mode, no help.
I have searched the net for a fix, but other then the Windows 8.1 driver recommendation I have not found anything to help with this issue.
So I have turned to the forums here in hopes of a fix. Thank you.

A:Dell Latitude E6430 audio video sync issue with youtube.

Hi kram_36,Thanks for posting.Here is some information you may find helpful:  http://dell.to/2tjvSG7

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RELEVANCY SCORE 150.8

Hello Reader,
I recently bought an E6430 laptop with Windows 10 Pro and had about 3 months of trouble free use out of it until yesterday morning when it completely failed. It is definitely the motherboard, because whenever I connect the (or any other) AC Adapter to the laptop, the green light on it instantly turns off and the computer is still stone dead - no lights, no sound of spinning fans or HDD. Totally useless now.
I tried the recommended 'reset' steps where I removed the battery, AC Adapter, (and later: the HDD and RAM as well) and held the power on button for at least 30 seconds, before reconnectig the battery and trying to turn it on again.. Still dead. Nothing I tried worked, so conceded that I'm just another one of possibly 100's of thousands of similar disappointed 'victims' of this (all too common) fault with many post 2006 laptops (not only Dell). This is the third such experience I've had myself with the same total failure, since 2012!
So, quick solution (so I thought earlier yesterday): I went on ebay and bought a new laptop which I thought was identical, however I've since discovered the (newer) one I just purchased on ebay for $400.00 is not exactly the same as the model that just self-converted into a doorstop.
That was an E6430 14 1 i5 3320M, 2.6GHz
The one I just bought to replace it with is an  E6430 Core i7-3520M 2.9GHz.
The plan is to simply remove the HDD from the doorstop (i5 3320M, 2.6 Hz) and place it into the n... Read more

A:Latitude E6430 laptop Failed. Now An E6430 Doorstop.

Before replacing the system, it's common for the short circuit (which is what you're seeing when the LED turns off) can commonly be a DC jack:
www.parts-people.com/index.php
If replacing that doesn't work, what you want to do SHOULD work but:
1.  Turn OFF secure boot if it was on with the older system.
2.  Make sure the drive SATA mode (AHCI, RAID) matches the one on the faulty system.
3.  You may have to re-activate Windows when you boot the drive in the new system.

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RELEVANCY SCORE 147.2

Hi guys quick question i bought both of these laptops and well im upgrading the heatsink on both from a single pipe heatsink to a double heat pipe heatsink.well i put the double one on my dell e6420 i7 with the nvidia chip.
also i thought be cool and great if i did the copper mod on it also did anyone ever do this as im not sure what thickness of copper shim to put on it i got a few thickness of shims when i bought the kit.i have a 0.8mm on it alresdy and all is good just wondering is that the right one for maximum coolness. anyone ever do this.also if you guys have any ideas on the shims for my other dell e6430 i5 one would be great as i have the double heat pipe heatsink coming also.i intend to be keeping these laptops for a long time so love them to be running really cool getting about 50c on just surfing the net on idiel on the e6430 i5

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RELEVANCY SCORE 140

Hello Reader,
I recently bought an E6430 laptop with Windows 10 Pro and had about 3 months of trouble free use out of it until yesterday morning when it completely failed. It is definitely the motherboard, because whenever I connect the (or any other) AC Adapter to the laptop, the green light on it instantly turns off and the computer is still stone dead - no lights, no sound of spinning fans or HDD. Totally useless now.
I tried the recommended 'reset' steps where I removed the battery, AC Adapter, (and later: the HDD and RAM as well) and held the power on button for at least 30 seconds, before reconnectig the battery and trying to turn it on again.. Still dead. Nothing I tried worked, so conceded that I'm just another one of possibly 100's of thousands of similar disappointed 'victims' of this (all too common) fault with many post 2006 laptops (not only Dell). This is the third such experience I've had myself with the same total failure, since 2012!
So, quick solution (so I thought earlier yesterday): I went on ebay and bought a new laptop which I thought was identical, however I've since discovered the (newer) one I just purchased on ebay for $400.00 is not exactly the same as the model that just self-converted into a doorstop. That was an E6430 14 Core i5 3320M, 2.6GHz. The one I just bought to replace it with is an E6430 Core i7-3520M 2.9GHz. The plan is to simply remove the HDD from the doorstop (i5 3320M, 2.6 Hz) and place it into the new... Read more

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RELEVANCY SCORE 132

I want to restore on Factory Image how I can download image and restore it ...
Service Tag is :JPXYBW1

A:Restore Image Dell E6430

Hi,
Thank you for writing to us!
Kindly private message the proof or purchase and the system owner.
Thanks
Robin

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RELEVANCY SCORE 132

Hi,
In my e6430 atg laptop headphones don't work. I made BIOS diagnostics & there was a sound either from speakers or the headhones. When I plug phones in, there was a sound also in speakers, not only in headphones.
But in win 7 x64 I can't hear anything from headphones, only speakers work. I tried to reinstall IDT, update BIOS, CHIPSET, update WIN 7, force microphone to headphones, but problem still is not solved.
I don't think jack is broken, cause I hear sound during BIOS diagnostisc as I mentioned before.
Any other ideas? 
Regards,
Mike

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RELEVANCY SCORE 130.8

How can we extend to 3 monitor displays i.e. One laptop screen and two monitors attached to the docking station; 1 in VGA Port and other in DVI port.
I can get it to extend it to two screens but the third one always gets disconnected.
Is it possible to get this done by using some graphics driver update or is it more of a hardware feature?
System Info:Dell E643064 bit Win 7 Intel(R) HD Graphics 4000 (this is show on two displays in dxdiag)

A:Extend to 3 monitor displays on Dell E6430

Optimus in the Bios... THAT DID IT!  
I had three monitors before (two external and the laptop's display) and then somehow it got turned off.  I had to take my laptop away from my desk for a week and when I came back, only combinations of two screens at a time were available.
But I played with the Nvidia driver settings, but I think the real change came when I went into the Bios and activated Optimus.  Then I used Screen Resolution to activate three screens and it worked perfectly! 
Thanks so much, everyone!
Mike

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RELEVANCY SCORE 130.8

I have a Dell Lattitude E6430 notebook , with a Transcend 240Gb SSD drive. Running Windows 10 Pro.
Dell diagnostics has cleared all hardware.
When the notebook is running from AC or docking station is works perfectly fine and I experience no issues.
The moment I run off battery , the machine will just lose power , as if AC was pulled out of normal desktop. When I boot machine on battery it would boot to windows , allow me to log in, but as it loads startup items it will power off. I do not have a lot of unnecessary startup items to begin with. In very few instances it has allowed me to work for approx 10min before doing this.
The supplier has replaced my notebook, except for SSD, and memory modules which were transferred to new unit.
Now I cannot see how this could be related to the components or notebook, as surely it would be doing the same with AC plugged in, which it is not?? Which is telling me that this might be software related.
Anyone else experiencing this issue? Any advice? As this is really annoying not being able to run off battery!

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RELEVANCY SCORE 128.4

I'm wondering if there are any recommended external extended runtime battery options for the 7710 series laptop.
I see dell now has some external add-on battery options for longer runtime for the 5510 -- the Dell Power Companion 1800 mAh
accessories.us.dell.com/.../ProductDetail.aspx
but I assume it must not have sufficient output for the 17" 7700 series.
Is there an equivalent product for the 7700 series? I'd like to add 12 hours of runtime for a location that may have a few power outages a year and wouldn't mind buying a couple or few of these devices if there were one which was compatible.

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RELEVANCY SCORE 128

Hi team,
My question is the following :
Is it possible to upgrade Latitude E6420 - E6430 from a simple HDD to a SSD disk ? 
Technically, I know that it's possible, but several technicians from Dell sub contractors are sure that there is a lot of issues with this upgrade.
Indeed, in my company, we did this upgrade on a E6430 yesterday for a beta client. This morning, this client called me to report that after laptop switching on, the screen shows " No bootable device found".
Are you aware about this kind of problems ?

Thanks,

Max

A:SSD disk upgrade - compatibility with Latitude E6420 - E6430

I have experienced the same issue. My SSD drive was not detected. I updated drivers and so on, without any effect.
By chance I figured out that it was a purely mechanical issue. The ssd drive is a little thinner than the usual hard drive so that it did not get into contact with the slot.
I resolved it by sticking some layers of tape on the tip of the ssd in order to make it apparently thicker.
See the photos.
  

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RELEVANCY SCORE 126.4

Hi,
We have 3 laptops in my family: Latitude E6420 and E6430 and a Precision M4600.
I wanted to upgrade all configs with an mSATA SSD which is placed into the WWAN (mPCI-e) connector.
It works fine with the Precision but I can't use it with the Latitudes. Is there any possibility to use it with the Latitudes?
My first thought was to update the bios of the E6430 (it came with A03), i just downloaded the A07 for that and ran the updater, but it failed somehow (i ran the exe, when the process finished the system rebooted, i saw the update in progress in the post screen and than when it restarted again it said no bootable device, press f2 to run bios, but bios was damaged, could not run) and killed my motherboard. Now it is replaced with a new one but i'm afraid to run an update again (now it has A02).
Could you check up the issue of the failure? Is it safe to try a bios update again? And can it help me to update the bios to use the mSATA SSD?
Regards,
Otto

A:Latitude E6420 and E6430 mSATA SSD compatibility and BIOS issue

Hi Otto89,
Latitude E6420 and E6430 are not designed to install the mSATA drive on the system. The slot provided is for WWAN cards. Therefore, I am afraid there will be no BIOS update released to customize the mSATA drive.
Please reply for any queries.

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RELEVANCY SCORE 121.2

I have just purchased a Dell XPS 13 2 in 1 (9365) and want to buy a Power Companion 18000.
I see that the connectors included are a large and small round type and my XPS uses USB type c to charge through.
Is it compatible and how do I connect it please?
Thank you.

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RELEVANCY SCORE 121.2

I have just purchased a Dell XPS 13 2 in 1 (9365) and want to buy a Power Companion 18000.
I see that the connectors included are a large and small round type and my XPS uses USB type c to charge through.
Is it compatible and how do I connect it please?
Thank you.

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RELEVANCY SCORE 121.2

Hi,
I have been very happy Dell user for years now  - My e7k series laptop, two U2711 monitors and my power companion until few days ago.After 1.5 years around the world and different airplanes, the product was not allowed on an airplane anymore and we travel without checked in baggage (due to time limitation I did not have time to purchase carry on baggage for the battery either).Problem: The label on the bottom was badly warn (although it has been in plastic bag and safe place) - Battery itself had no or minor scratches. And due to incompetence of the airport workers, they just did not let me board the airplane with this tiny battery, if the label was worn. Meaning I just lost my very useful 120€ battery.Solution: Do more user friendly and durable labels - As my battery was never mistreated or badly held, but the label content was still almost completely warn off (black content was worn, left me just white label).Thank you!

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RELEVANCY SCORE 121.2

Hi,

My dell power companion 18000 didn't charge.  I plugged in my power companion to the AC adapter and it basically said 5 leds thinking it is fully charged.    Holding down the power button for 10 seconds, then letting go shows 1 constant led.  Again no problem.   Plugging in the battery to my latitude laptop doesn't charge at all.  Tapping the button once on the power companion turns it on and briefly (15 seconds) charges my laptop and then stops.  I did this maybe 5 more times and then the power companion was completely dead.  Tapping the power button shows no leds showing.  Holding down the power button again shows no leds.  This battery is now completely dead.  I plug my dell ac adapter into it and the battery now starts charging (shows 1 led).  Eventually it shows 2, 3, 4 ,5 leds and shows it is fully charged.  I still need to test how much power it really has but I think it is fully charged.This is the interesting bit.  I think there is a bug where it doesn't properly show the correct amount of power it has when it close to dead.  Because the battery thinks it is fully charged, it doesn't charge itself at all even though it is almost dead.   Probably there is no way to fix this unless there is a way to update the firmware through the power cord.Dell uses some cheap ink and it shows.  My power companion isn't close to a year old and the ink is really... Read more

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RELEVANCY SCORE 120

Hi. I have Dell XPS 15 9550 and Power Companion PW7015M. On PW7015M page i see it complitable with XPS 9550. But if i plug it in, BIOS show error on startup - "Alert! You have attached an undersized 45W power adapter to your system.......Use a Dell 130W (or greater)....."
Why BIOS display it? I see what i can disable it in BIOS setup, but it strange - complitable PowCom get this alert. 

A:Dell XPS 15 9550 and Power Companion PW7015M trouble

The Power Companion PW7015M/PW7015L is not a bootable power source. It is simply a battery charging device. It is compatible in the sense that it can charge the XPS 15-9550. I am not even sure if (1) will work. Test it.
(1) * Laptop is off* Wall outlet --> Laptop AC adapter --> PW7015M power in port --> PW7015M power out port --> PW7015M power output cable --> Laptop AC power in port* Turn Laptop on
(2)* Laptop is already on* PW7015M power out port --> PW7015M power output cable --> Laptop AC power in port* Charges Laptop battery

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RELEVANCY SCORE 119.2

Dear Dell Customer Support,
I recently purchased a XPS 13, which, despite some challenges with the touchpad, works just fine. In order to boost the battery capabilities and independence from power sources I purchased a power companion. The first charges however, despite being for 8 hours (1st), and 14 hours (2nd) indicate (via LED lights) that the companion is only charged for 60% (3 LED lights). This is rather frustrating, because it defeats the purpose of a power companion, wouldn't you agree?
Could you please advice on how to proceed to achieve the full charge on this device?
Your assistance is highly appreciated.

Yours faithfully
Prof Phil

A:Power Companion 12000mAh Charging Problems

That is odd, what does the battery status light indicate about the Power Companion? You should be using a Dell AC adapter when charging the power companion.
Diagnostic Indicators

When the Dell Portable Power Companion is over heated the 1st and the 2nd LED will flash interchangeably in amber and white color respectively.
When a wrong adapter is connected first LED will glow in solid amber, until wrong adapter is disconnected or correct adapter is used.

Checking Battery Health
Battery health can be identified by pressing and holding the power button on the Dell Portable Power Companion for five seconds.
Have you noticed the first and second LEDS flashing white or amber? Have you noticed the first LED glowing solid amber? After charging the Power Companion press and hold the power button for five seconds, how many LEDs light up?
Have you noticed any problems with the notebook itself when charging directly from the system AC adapter? No use diagnosing the Power Companion if there is a problem with the AC adapter / notebook.
 
TB

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RELEVANCY SCORE 118.8

Hi everyone,

Ever since I bought my XPS13 a bit more then a year ago with the 12000 Dell Power bank, I encountered problems. At some instances, when the power companion is put into my laptop, the speakers become distorted, and the laptop becomes very slow and sluggish. The sound gets back to normal when I pause music for a minute or so. However, the computer runs still slow/sluggish since two weeks now.
I see it especially in the browser (edge), as the cursor becomes sluggish when hovering over buttons, and in general the browser is very slow in responsiveness...
I already ran a bloatware test, and a AVG scan!

Hope someone would be able to help me!
regards,
oliprs

A:Dell Power Companion makes XPS13 run slow and sluggish

Is it possible you need a BIOS update? There is version A09 out:
www.dell.com/.../DriversDetails
Fixes & Enhancements
1.Fixed CPU capped at 0.48GHz after resume from sleep with dell power companion. 2.Fixed touchpad may sometimes freeze in Setup and OS.3.Fixed G/g password not response in BIOS setting issue.4.Update suspend/resume protections

Edit: Make sure it's for the right hardware version - the XPS 13 could be either 9343 or 9350.

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RELEVANCY SCORE 117.6

Hi,
I have a XPS 13 (9350) and recently discovered that my trackpad & certain keys were slowly being raised out of place due to a swollen battery. The laptop is already out of warranty by a few months. As a precaution, I removed the battery and have been working off AC ever since.
As an alternative to purchasing a new internal battery, would the Dell Power Companion (12000 mAh - PW7015M) be a suitable alternative? Would I be able to plug this accessory into my battery-less laptop? Or do you need an actual functioning internal battery installed? I'm only mobile (without AC) for a few hours per month so carrying an additional accessory around wouldn't be a big concern for me
Thanks,
MS

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