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Dell - plugged in, not charging

Q: Dell - plugged in, not charging

I've recently had a few problems with my Dell Laptop. It says "plugged in, not charging". A couple times it started charging again randomly, but it hasn't in a while so my battery life keeps decreasing. I'm at 13% right now so I have to be careful to not knock the cord out or my computer will completely die. I'm not sure if I need a new battery or charger or what? I've been looking online for help and it seems quite a few people are having similar problems with their Dell laptops but it doesn't look like anybody else can figure it out either. I've noticed that people are buying new chargers and batteries and the problem is still there so I've held off on purchasing them as I don't want to pay for something that most likely isn't going to help.
About a week ago, when my laptop was actually charging for some unknown reason, it kept shutting off without warning while I was doing whatever. It would turn on just fine, but every 15-20 minutes or so it would turn off. This happened about 3 or 4 times. My laptop has shut down in the past but never that frequently and it was usually do to overheating, but on this particular day it was random and for no reason.
I reaaaaaaally don't want to have to buy a new laptop right now, so if someone could help me figure out what is wrong with this one that would be awesome

RELEVANCY SCORE 200
Preferred Solution: Dell - plugged in, not charging

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A: Dell - plugged in, not charging

I had a similiar issue with an HP laptop. If you haven't already, make sure the BIOS is up to date. When I contacted HP about mine, they said that it was a known issue and the BIOS update would fix it. I will say in mine, it didn't, but that is still something to look at.

That situation with my laptop typically happened if I let the battery die completely, then the next time it turned on, I would get that same message. Now to the fix on how I would get the battery to start charging again. I will say this will probably sound very weird, but it is something I read online that worked for multiple people. First, clean the battery contacts. Next, shut down the laptop, and pop the battery in and out about 30 times really fast. When I did this on mine, I simply held the battery release and popped it in and out. Turn on the laptop with the battery connected. Sometimes that will fix the problem. If it doesn't however, with the laptop on and running in Windows, pop the battery in and out really fast about 30 times again. After that, in my case, the battery would always show as charging again.

Once again, I know this sounds really weird, but it worked for me.

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RELEVANCY SCORE 76.4

Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.

A:Dell laptop not charging..getting message plugged in not charging

  
Quote: Originally Posted by sirisha


Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.


Hi sirisha,

We truly regret for the inconvenience. Please check the link below which would help you resolve this issue:

http://dell.to/12GnZpB

Kindly perform these steps and let us know, so we can advise you further.

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RELEVANCY SCORE 76.4

Hello,

I just bought Dell Inspire 3567 few days back. Laptop is not getting charged above 54%. It shows "Plugged in, not charging". Kindly help me with this.

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RELEVANCY SCORE 72.4

Hello so my laptop (Precision 1350 Workstation) with windows 7 which i bought in September 2016 stopped charging after I used it with my docking station . It worked for a week or two prior to this and then I started getting a notification every time I put the laptop on the docking station that said "ac power adapter not recognized , use adapter of 65 watts or above" but the adapter was 130 watts. Even when the laptop was taken off the docking station and the ac adapter was just plugged into the wall it still won't charge at all. I made sure the bios was updated 1.11.4 and even checked for driver to update and ran the online diagnostics there was no problems but it still won't charge. A tech came out last Wednesday and replaced the motherboard and this fixed the problem for about a day but then when I put it back on the docking station the same problem occurred and it still won't charge. I even tried it on a different docking station but the same make and model as mine and the problem persists. Does anyone know what is wrong? The phone tecnicians and the technicians don't seem to know what to do 

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RELEVANCY SCORE 71.2

Hi,
I have Dell Inspiron N4050 laptop and from 3 months or 6, the battery would not charge but tells me 
"0% available (Plugged in, Charging)" but not charging. I took the battery out and opened it and everything was fine!
Please help me because i need the laptop battery working because i use the laptop for work and i need it
Thanks!

A:Dell Inspiron N4050 Battery says "0% available (Plugged in, Charging)" but not charging

Hi HassanWael,
Thank you for reaching out to Dell Community Forum.
Please boot into BIOS <F2> and check the status of the battery and adapter listed there.
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

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RELEVANCY SCORE 71.2

It's been almost a year since I bought my Dell Inspiron 14. Last month I lost my charger somewhere and bought a new one immediately. The new charger that I bought has same 65Watts as in original Dell charger. However, I bought the new one from a local retailer who said it's a originial one and cost was just 700rs(whereas in dell site and other stores, it was about 2500rs something).

After a month, I'm getting this 'plugged in, not charging' problem. Also whenever I boot the windows, it pops up a warning screen as 'the battery's type and (something else) cannot be determined. Use dell 65Watts or greater'. I'm not sure when since this problem is coming from, as it used to come at times when I was using the original charger too, I never really cared about this.

2 days back, I followed this advice- http://www.youtube.com/watch?v=Lx62t6qZ34U and it worked perfectly. I missed the last points though i.e., charging and draining the battery 3 times. Now today this problem has popped up again and advice given in that video is not working anymore.

Can someone help me to understand what's the problem is now?
 

A:Plugged in, Not Charging- Dell

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RELEVANCY SCORE 71.2

Hi there, I have had my Dell for one year now with no problems, but all of a sudden it is not charging. It started on and off saying plugged in, not charging and now it says that permanently. This laptop is very important and as a college student I really can't afford it to be serviced. I tried a lot of the online suggestions and nothing worked. Thank you in advance!
 

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RELEVANCY SCORE 71.2

So for the past few weeks my Dell XPS 15 doesn't charge when it is plugged in, and the battery gives the message "plugged in, not charging". I've looked at other similar threads and I've tried updating my BIOS and draining the batter while the computer is plugged in and nothing fixed the problem. What has been happening is that the laptop will eventually start charging after I leave it plugged in for 5-10 minutes but that has stopped happening. Is there any other fix someone can suggest to me?

A:Dell XPS 15 Plugged in but not charging

Please list exact Dell model number and version of windows. Ex: Dell XPS 9550, windows 10.
You could type msinfo32 onto the search box to get the system information. In the meantime, I'd suggest you check the status of AC adapter and Battery's health in the BIOS by follow steps below:
1. Power off system.
2. Power on system, quickly start tapping F2 key continuously. You should be in the BIOS. The status of adapter usually listed under the main screen and Battery health listed under the Advanced tab or Battery information. 
The adapter should say the adapter type, if it says 'Unknown' or 'None', then it's a issue with the adapter, and most likely needs to replace with a Dell genuine adapter that suitable for the system. Note: Wiggle the adapter's end while checking it in the BIOS. The battery health should say Excellent or Your Battery Is Performing Normally

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RELEVANCY SCORE 70.4

Hi, this is my first post on these forums so please excuse me if I make a mistake :)

The other day, my computer seemed to stop charging, and I couldn't turn it on after it died. Now I have (with a screwdriver) pushed out the Power input Jack as I found it was to far in. The computer now accepts the power adapter to keep the battery on 0%, and not charge it.
The Error received is something like 'The AC Power adapter cannot be determined'
I've had the computer for a year and a half, and thus the warranty has ended. I really don't want to spend much money because honestly I have none. I don't know much about computer hardware, so if you can please try to use non-technical terms :)

Thanks in Advance,
Cormac

A:Dell XPS L502x --- Plugged in, not charging (0%)

Hi Cormac,
Please check if the charging port on the laptop is loose. Connect an alternate AC Adapter to see if that works fine with the system. Alternatively, try the steps mentioned below:
*Check the AC Adapter in BIOS; check the ‘AC Adapter type’ status if it shows ‘Unknown/  Not Detected / 65W / 90W / 130W'.*If you get the status as 'Unknown / Not Detected' then reset BIOS to defaults:

Restart the computer, tap 'F2' key on Dell logo 4-5 times
This will take you to the main screen of BIOS
Press ‘F9’ key once, highlight ‘Yes’, press ‘Enter’
Press ‘F10’ key once, highlight ‘Yes’, press ‘Enter’

Also, check the Battery Health Meter:

Right click on the battery icon on the taskbar
Choose ‘Dell Health Meter’
Click on ‘Battery Health’ tab
Examine the information shown in the window

Please reply if you have any questions.

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RELEVANCY SCORE 70.4

I know I have found many people with this same problem but seemed to have tried everything I can imagine. My Dell laptop is at a 0% charge and says "plugged in, not charging." Here is what I have tried so far:

-New power adapter (with correct wattage)
-New battery
-Updated BIOS
-Uninstalled Compliant Control Battery Method and re-installed it
-Replaced daughter board

None of these have worked, could I have blown a fuse in my motherboard? the computer works great plugged in I just hate to get a new one because it is no longer portable unless I am close to an outlet. Any others with the same problem who had to try something different and it worked?

Thanks!

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RELEVANCY SCORE 70.4

I don't know how to solve this problem. Quickset keeps saying that my laptop doesn't recognize the AC adapter, and I can't afford to take the battery out of my laptop.

A:Dell XPS 15 (L521x) plugged in, but not charging

There are a few quick tests that you can run that should tell you if there is a problem with the AC adapter or something else.  To start plug in the AC adapter and start the notebook while tapping F12 and choose bios. On the main screen it should mention the AC adapter type,  it should detect the AC adapter and mention what the type of adapter it is, or it could read not detected.
Under the advanced tab in the bios look for Adapter warnings and change it to enabled, then choose the exit menu and choose save changes and exit. When the computer reboots do you still get an error about the ac adapter?
Re connect the power cable from the AC adapter and test on another power outlet and see if it makes any difference. 
If none of the above steps seemed to make any difference it is likely that the AC adapter is failing and will need to be replaced.  If you have an spare AC adapter or one that you can borrow, test using the other adapter and see if there is a change. 
One last thing to try is to flash the bios, you can download rev a16 here,  just understand that the update may not complete if there is a problem with the AC adapter or battery. 
With these steps you should be able to find out if there is a problem with the AC adapter or with something else in the notebook. Please let me know what you find out. 

TB

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RELEVANCY SCORE 70.4

If your laptop is plugged in but not charging, these steps can help you troubleshoot.
1.Unplug for a few minutes, then try a different outlet.
2.Let the computer cool down.
3.Check Your Settings
4.Start up your laptop without a battery
5 .Replace the charger
View full details
www.ithemesforests.com/.../
 
 

A:Dell Laptop Plugged In But Not Charging

Hi qammari143,
Thank you for providing us these steps to help troubleshoot. If you have any query, please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.

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RELEVANCY SCORE 70.4

One day the battery had 30% charge, and I noticed it was not charging. I tried reinstalling the battery drivers, restarting the computer, changing AC adapters, taking out the battery, but the battery would not charge. However the battery would discharge perfectly fine. If i took out the charging cable, the computer would run perfectly fine. I read somewhere that updating the bios would solve the problem, but at that time i only had 8% charge and I need 10% charge to update the bios. Today, I randomly put the battery back in, and it started charging! However, later in the day my battery stopped charging. At this point I had enough charge to update the Bios and even AFTER updating the bios the battery STILL will not charge. I KNOW my battery is perfectly fine! It charged today and it discharges fine. I tried everything I would think off. Any ideas or help would be really appreciated. Sorry for the long post.  

A:Dell Battery Plugged in Not Charging

If the power supply is working, then the problem is the DC socket. Either the power board or the entire system board (depends on the model) needs to be replaced. The DC socket solder connections can fail because of stress on the DC power cord.

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RELEVANCY SCORE 70.4

Have a 2-n1 that I purchased a year ago key came off got brother ( major in IT)  to replace the key. After a hour of him taking the back off key was not fixed, instead computer is plugged in but not charging  in addition to touch screen not working and system is still very sluggish. Contacted Dell the tech's reply was that motherboard had stopped working. Tech never did a remote diagnostic on the laptop either. We tried to restore default settings. Ideas on problem please.

A:Dell inspirion 2-N-1 plugged in but not charging

Presumably the keyboard was replaced - if so, retrace the re-assembly to see if something like the DC jack or the display cable was left disconnected.

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RELEVANCY SCORE 70.4

My Dell Inspiron Laptop is not charging from yest onwards but when the laptop is plugged in the laptop is working fine. What could be the issue. Please let me know what needs to be done. 

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RELEVANCY SCORE 70.4

I have a dell Labtop and it keep on saying plugged in but not charging and I?ve done trying the battery reset by that I mean I disconnected the ac plug removed the Labtop battery connect the ac plug than turn it on than went to device manager and uninstall everything on the battery listings than I shut it down disconnected the ac plug inserted the battery than connected the aac plug and my Labtop is still not charging please help me I have work that is due soon.
 

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RELEVANCY SCORE 69.6

I just bought a Dell XPS 13 9350 5 days ago
Battery cant charging.
1. I have update to latest BIOS 1.4.18
2. I make sure using the Dell Baterry comes within the same box when I bought, it's written 45W
What should I do or diagnose ?
It's a new laptop anyway.
It's very unpleasant, to buy a new laptop, with AC adapter that cannot charging

A:DELL XPS 13 9350, adapter Plugged In, Not Charging

With a system this new, if it was purchased from Dell, call and arrange a DOA exchange.  If it was purchased from a retailer, most allow 7-14 days - return it for replacement.  There is little sense troubleshooting and repairing a brand new system that's defective.

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RELEVANCY SCORE 69.6

Hi Team,

Since last week I started facing this very commmon issue ''plugged in, not charging''. It began by stopping at 75% and then went on deteriorating and today morning it was 3% (and wouldn't charge). I have tried all the possible solutions mentioned here by reading the threads. Is there a bug with WIndows 10 or I need to replace something. Kindly help.

Here are the following options which I have already tried:
1. Removed the battery and switched on the laptop with AC supply and uninstalled Microsoft ACPI Compliant Control Method Battery and shutting down. Battery reseated and switched on - Didn't work
2. Shut down the computer completely, unplugged the power cable, removed the battery and let it rest for about 3 minutes. After 3 minutes, put the battery in its place, plugged in the power cord and restarted the laptop - Didn't work
3. Removed the battery and let it cool down for 2-3 hours. Put the battery back in its place and plugged in the AC supply and restarted the laptop - Didn't work

A:Plugged in not charging issue with Dell 3521

Check the system to see whether or not the AC adapter is recognized - F2 at powerup.  If it's not, in order:
Replace the adapter.  If that doesn't solve the issue,
Replace the DC power jack inside the system, and if that doesn't solve the problem,
Replace the mainboard.

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RELEVANCY SCORE 69.6

I recently purchased a used Dell Latitude E5520 laptop that didn't work.  I found that the hard drive was bad, and so replaced it with a new one.  I was able to determine that it had Windows 10 on board.  The license was for Windows 7 Pro, so I installed Windows 7 Pro 64 bit, and then updated to Windows 10 pro 64 bit, and, after all was said & done, now have Windows 10 Pro 64b Creators Upgrade on board.  
However, it now shows "Plugged In, not charging".  The battery was at 0%.  So I searched all of the posts on this issue, and followed all of the steps (removing the battery, deleting the battery software, reinstalling the battery, buying a new battery, updated the Bios & Chipset, etc0).   So far no change.   
The charger I have is a Dell 90W AC Adaptor model # LA90PS0-00.  With the charger plugged in, and the battery removed, the laptop powers up and runs fine.  When I first got the laptop, the battery (Dell T54FJ) lasted for well over an hour from a partial charge, however couldn't get it to charge.  The new battery currently has 60% charge, but still not charging.  When I first plug the power supply in, the "Charger plugged in" light (the small lightning bolt on the left of the keyboard) lights up, but goes out after a second or two.  
I am at a loss as to where to go from here.  I have a multimeter, and can test the output of the power supply, however I cant find... Read more

A:Dell Latitude E5520 plugged in, not charging

Additional info - I didn't have a lot of time invested in installing software, so I started over.  I did a clean install of Windows 7 Pro, and am still getting the "plugged in, not charging" issue.   So it may be a hardware issue rather than software?  Still looking & checking - If I find out, will advise.

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RELEVANCY SCORE 69.6

When the laptop is plugged in, it does not charge the battery. The battery is new so surely the battery is not the issue. Unfortunately, the battery is at 1% now so when the adaptor is taken out, the laptop immediately shuts off. I have tried these steps to no avail:

- Shut Windows down
- remove ac adpater plug from computer
- remove battery
- Now hold down the power button on the laptop for 30 seconds
- Put the battery back in
- Plug the ac adapter back in
- Turn on computer

So I was wondering if anyone could help me eliminate some possibilities as to why it is not charging before i take it into the repair shop or purchase an external battery charger or turn it into a desktop. Thank you.
 

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RELEVANCY SCORE 69.6

I bought this laptop -new- (Inspiron 5555) from HHGregg (a mistake, because they are not in my area anymore so I cannot return it).A few weeks after buying it, with normal usage, normal charging, the battery STOPPED charging.I have read many forum posts and seen that this is a common issue with DELL. I read some forums that said buying a new charger would work, as the battery test in BIOS says that the Battery is performing as normal, as well as running my own Battery test (also normal).This worked for a few days, and then went back to normal.I read another forum post that says to go into your BIOS and change the charging setting from Adaptive to Standard. I did this, and it did not work, as well as changing it to all the other charging settings just to see it that made a difference.I cannot update the BIOS, even if there is one, which I dont think there is, because my battery wont charge to 10%. I am stuck on 0%. So even if I wanted to unplug it to move to my desk from the couch I could not. 

I have screenshots of Dell Power Manager telling me that the power adapter cannot be determined, even says this with the ORIGINAL charger. - and the "Plugged in, not charging" warning down in the bottom right taskbar.Bought this not too long ago, only a few months, cannot return, and can't afford to just go out and spend another $600-$1000 on another laptop at the moment.Many people said NOT to send it in to Dell because they will replace the motherboard/battery... Read more

A:Dell Inspiron 5555 (Plugged in, Not charging).

Was this purchased as a new system?   It's not  a current one - you should check to verify whether it's in warranty or not (it will need to be registered with Dell to activate the warranty):
www.dell.com/.../retailregistration
This is a 2015 model system so even if it's new to you, it may or may not have a remaining warranty.
If the system is OUT of warranty, go into Setup (F2 at powerup) and check to make sure the AC adapter is listed there -- if it shows "unknown", the battery will not charge.  In that case, the first thing to try is a new OEM Dell AC adapter.  If that doesn't solve the problem, the DC jack is next to replace:
www.parts-people.com/index.php
And if that doesn't solve the problem, replace the mainboard.
If the adapter IS recognized, will the battery charge when the system is powered off?  If it will, but won't when operating, it may be a Windows driver problem or setting.  
If the system WILL NOT charge when powered off and the adapter IS recognized, chances are it's a bad battery.

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RELEVANCY SCORE 69.6

I have a "Dell Inspiron 15 i5558-5718SLV Signature Edition Laptop", and when i plug in with the power adapter, the system comes with a message unknown adapter and during the boot, and the battery does not charge at all. the battery icon would have a message : "Plugged in, But not charging"....
I have tried with a new adapter, new battery, the issue still is there. What would think the problem could be ?

Thank You
Raj

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RELEVANCY SCORE 69.6

This laptop is less than a year old (OS: Windows 10) and is getting the "plugged in not charging error." The unknown AC watt error pops up when booting the laptop and I have to unplug the adapter just to get to the desktop. The AC adapter will sustain the battery although it obviously drains over time when being used, but slowly. The AC adapter and battery are those which came with the laptop. Also, the backlight for the screen and LED light on the laptop do work when I plug in the adapter.
I have tried the following:
- BIOS reset- BIOS update- BIOS Diagnostic Test & Dell Diagnostic Test- Blowing into DC Jack- Testing a new Dell brand/approved ac adapter- Testing a new Dell brand/approved battery- and basically anything else Dell has suggested through its troubleshoot suggestions
Any other thoughts here? Next step is to contact technical support as the laptop is under warranty. 

A:Dell Inspiron 5559 (New) Plugged in Not Charging

Contact Dell for warranty support - one of three things is bad:  the adapter, the DC jack in the system, or the mainboard.   The warranty will cover the repair (assuming it's not due to a physically damaged adapter or DC jack).

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RELEVANCY SCORE 69.6

Hi guy
I have problem about this issue in this morning, Turn on computer then there is pop-up told me "Your computer will turn down if you unplug battery"
So at the battery icon on bottom right said "92% Plugged in, Not Charging"
I try to send email to Dell support service but my service tag was unavailable. I don't know why ???
Dell's staff have some idea for help me please ?
My email is : <ADMIN NOTE: Email id removed per privacy policy>
Please send email to contact me directly because my English is not good I can't get all of information if talk by phone

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RELEVANCY SCORE 69.6

brand new corei5 6200u inspiron 5550 is not charging....
plug off battery and replaced not solved
update bios not solved
any one knows how to solve >>>

A:New Dell inspiron 5559 plugged in not charging...

Hi GAUHAR KHAN,
Thank you for writing to Dell Community Forum.
The troubleshooting steps performed by you indicates that the battery might be faulty.
Please private message us the service tag of the system in discussion.
Kindest Regards,DELL-Akshatha MSocial Media and Community Professional#IWork4Dell

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RELEVANCY SCORE 69.6

I have purchased a new power adapter and battery, my issue is that the system continues to think that there is something wrong with it. When you bring the batt meter up it states that the sys is plugged in but not charging. Not sure if it is related but the only problems in device manager is associated to BASE SYSTEM DEVICE location PCI BUS2 device 9, function 2 & 3 w/a physical device object name:\device\NTPNP_PCI10023 & 24. I've read some have gone from a 60hz adapter to a 90hz, some say update bios, but I have tried everything that I can think of but the 90hz adapter. PLEASE IF ANYONE CAN ASSIST IN THE DIAGNOSIS WEATHER WANTED OR UNWANTED KNOWLEDGE IS GLADLY APPRECIATED

THANKS
 

A:dell inspiron 1525 plugged in not charging

You mean 60 watt and 90 watt?

Only thing I can suggest other than updating the bios, is to reset the cmos, but on that model requires you to totally disassemble the laptop to remove the cmos battery, thanks Dell.

http://support.dell.com/support/edocs/systems/ins1525/en/SM/coinbatt.htm#wp1179839

Resetting the bios with the battery and AC adapter unplugged may allow it to start charging again, a slim possibility.

Sometimes it is a defect with the motherboard.

.
 

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RELEVANCY SCORE 69.6

. My Dell Inspiron 5535 is charging only up to 66% and stops.
. I now have Windows 10, upgraded from Win 8.1 over a year ago.  It had been correctly recharging until about a few weeks ago, when it charged to 86%, and then to 68%, and now 66%.
. I have tried:  removing AC cord, re-booting, also removing battery and reseating.  I have uninstalled the Microsoft AC adapter file and the ACPI file, and they reinstalled when i powered on again.  My cords all appear in good condition.
.  computer starts and operates successfullly without the battery.  
.  I tried to update the drivers, but the response was the drivers available are current.
I am "assuming" the battery is bad, but purchasing a new one might not fix this problem.
Any ideas or help please?  Thanks.

A:Dell Inspiron 5535, plugged in not charging.

This might help you.
www.dell.com/.../checking-battery-health-status-on-dell-laptops-and-notebooks
Check the battery health.

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RELEVANCY SCORE 69.6

Laptop is about 2 years old just started getting "plugged not charging" on battery, followed all instructions on line etc., bought new charger and new battery updated all drives updated BIOS etc still getting "plugged not charging". Please help. Am using PCMatic for security and Dell Assistant with not resolve.
I have tried everything, I mean everything.
 

A:Plugged, not charging. Dell Inspiron 15 5000 win 10

Hi JoJo827, and welcome to TSG.

It sounds like you may have the same problem as this thread dealing with a different Dell model laptop. I don't know at this point if your model has a separate power jack cable or if the jack is directly attached to the motherboard.

https://forums.techguy.org/threads/...ont-recharge-unless-laptop-shut-down.1197628/

EDIT: If you can give us the Service Tag number of your laptop, we can determine the full and exact model number and hopefully determine if your power jack is on a cable or directly on the motherboard.
 

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RELEVANCY SCORE 69.6

Hi,
i have recently updated my bios from A07 to A12. everything is working fine. except one and that is battery is not charging properly.
it is showing message "plugged in not charging". i have read lot of content but can't able to find the solution. i hope here i can find some good solution. my laptop battery and charger are fine. 
now i am thinking about some options which i have thought after doing some search on this isssue
1. i should install windows 8 because mainly BIOS supports that OS. currently i am running windows 8.1 pro 64 bit
2. i should move from legacy to UEFI boot because in some videos when they update their BIOS they have UEFI already enabled. 
here is the image of the situation

if you need any other info then kindly tell me i'll provide that too

A:Dell Inspiron 15 3521 plugged in not charging

Check your system setup  -- F2 at powerup.  Is the AC adapter recognized or showing "unknown"?

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RELEVANCY SCORE 68.8

I've recently had a few problems with my Dell Inspiron Laptop. It is plugged in to the AC adapter, but when I check the battery status I get a message saying '4% available (plugged in, not charging)'. This means that I cannot work on my laptop unless it is plugged in. The battery light on my laptop flickers a dim blue colour. I also don't want to buy a new battery for it to not work in my laptop either.

It also seems to get really hot when it is plugged in, and occasionally it will switch off unexpectedly. I'm guessing the reason the battery won't charge may be something to do with the motherboard and over-heating.

Any suggestions on what I can do to fix this problem?
Probably my own fault for buying a Dell...Haha!
 

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RELEVANCY SCORE 68.8

I have a Dell Chromebook from my high school, it stopped charging past 10% so I took it to the school tech department and they replaced the battery. That night it still wouldn't charge past the percent it was on when I plugged it in but the battery was going down, so I turned it off and let it charge over night at 46%, in the morning it was at 44%. I took it back to the school and they changed the charger port and now I'm trying to charge it at 14% and it's not charging past 14%. Keep in mind the charge symbol is showing saying that it is charging, please help, I need this for school.

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RELEVANCY SCORE 68.8

Hi everyone
i recently purchased DELL N5010 INSPIRON, but now it give one problem. It is not run without AC power. and when i point the battery through mouse it show
"17% available (Plugged in, Not Charging).
and battry light flashing 4 times with orange light after a second. It is the bug or any hardware problem, becuase the bettery may be only 2 month old.
I search on the web, but found fake solution which is not applying to solve it.
If any one have a solution then i appreciated it before solving this one.
 
Thanks and Appreciated in Advace.
Haq Nawaz
 

A:Dell N5010 inspiron Battery (plugged in , not charging)

I had the same problem with my dell inspiron 5010. The problem is most likely with the connector on the back of the laptop. There are 3 type of connectors, +19.5v, ground and sense.
I resolved it by bending the pins towards outside leaving the center pin (sense) free.

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RELEVANCY SCORE 68.8

I have a Dell Chromebook from my high school, it stopped charging past 10% so I took it to the school tech department and they replaced the battery. That night it still wouldn't charge past the percent it was on when I plugged it in but the battery was going down, so I turned it off and let it charge over night at 46%, in the morning it was at 44%. I took it back to the school and they changed the charger port and now I'm trying to charge it at 14% and it's not charging past 14%. Keep in mind the charge symbol is showing saying that it is charging, please help, I need this for school.

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RELEVANCY SCORE 68.8

I have the "plugged in, not charging" issue with my Dell Inspiron 1100 laptop. This has been going on for the past week and although I'm able to 'resolve' it by following the steps below, it will return after 2 or 3 power ups.

>Disconnect AC
>Shutdown
>Remove battery
>Connect AC
>Startup
>In Device Manager, Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it?s ok if you only have 1).
>Shutdown
>Disconnect AC
>Insert battery
>Connect AC
>Startup
(Source: "Plugged In, Not Charging")

When I'm experiencing this problem a warning message will pop up on power up identifying an issue with the AC adapter.

I'm trying to find out whether this is a Windows 7 problem (as I think I read somewhere), given that the steps above does temporarily fix it, or whether in fact there is a genuine issue with my AC adapter, which needs to be replaced.

Or, rather, does following the steps above merely trick the laptop into accepting a dodgy adapter that needs replacing?

I'm using the original adapter that came with the laptop, incidentally. Would replacing it with a generic likely resolve this daily occurrence?

I appreciate your time and advice

A:Dell battery 'plugged in, not charging' - Win7 or hardware?

I would seriously doubt W7 on this and first look to physical battery and adapter connections and wires or the adapter itself ! Also if this is after a clean or fresh install of W7 did you install all and the latest updated drivers off the mfg'r. site?

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RELEVANCY SCORE 68

Team
I believe I have the Useless "Desktop mode" enabled.. how it happened I have no clues.
But I cant find anywhere to disable it..

My battery meter shows 56% plugged in but not charging.
I've been googling for about 4 days now and tried numerous things - all relate to Inspiron, nothing to do with Latitudes.
Ive tried checking power options, right clicking on the battery icon on toolbar, checked control panel, tried installing quickset (which wont work on this machine), I've tried everything google has to offer
I have a fresh install of Windows 10 on this laptop and installed all drivers I could find..
Any clues as to what I need to install? or where I can find this shi+ option that nobody would use?Thanks

Dell Latitude E6440 - Windows 10 - SSD etc.

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RELEVANCY SCORE 68

Hi all. My battery wouldnt hold a charge so i decided to replace it with a new dell extended life battery.
problem is, when i plug in the charger all i get is plugged in, not charging.
i have tried
1- removing battery and charger and holding power button for 20sec
2-deleted and reinstalled the battery drivers
3- loaded my bios by default
i have tried another dell charger, though mine is proper volts and amps also.
i have heard some people need to update bios, but i cant do this now battery is at 8% and i flung the old battery out.

any ideas?

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RELEVANCY SCORE 68

I have recently purchased a new Dell Inspiron 15 5578 2-in-1 Laptop. When I plugin the charger, the battery is only charging upto 60% and after that it says not charging.

I have tried to install the Dell Quickset software and changed the settings in battery management software and tried all the ways I found in forums. Still I am having the same issue.
Can anyone had the same issue & solved it.
Please help me to find out the solution for this.

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RELEVANCY SCORE 68

Well, the charger is plugged in, but it says not charging. This has happened twice. I would have thought bad battery or bad charger, except luckily the first time it occured right after buying a new hard drive. I did a hard reset on the battery and that worked.
Now, it has happened again. I tried the regular battery reset, but that did not work. I tried uninstalling device and reinstall..did not work either.
Oddly, what did work was the following:
I had about 38% battery left. I unplugged the power cord from both laptop and wall outlet.
I removed the batter. Computer went dead.
I wiped the battery connectors with a clean cloth several times.
I put the batter back in and turned the laptop on with battery only.
I plugged power cord into side of laptop, then into wall outlet.
Immediately, the laptop began charging again! 
I am not sure why this worked. Maybe some techy out there may know. When I tried the battery reset, I turned the computer off before taking out the battery. Then took it out. Plugged in laptop with power cord and powered it. Then shut down and placed battery in. I turned back on..but nothing...
It may have to do with having the laptop already on when taking out the battery, or placing back the power cord, or could just be the wiping the battery with cloth????

A:Battery plugged in, not charging...(found the fix that worked for my Dell Inspiron

Hi thelights007,
Please share the system model and the operating system installed. The error 'plugged in not charging' can be caused due to various reasons such as faulty adapter or faulty charging board.
You may try below mentioned steps which may help in fixing the issue. Steps to perform Flea Power are:

Power off the system. 
Disconnect any external peripherals (flash drives, printers, external hard drives) from the computer.
Disconnect the AC Adapter and remove the battery from it.
Press and hold the power button for 20 to 30 seconds to release the residual charge from the laptop.
Reconnect the battery and the AC Adapter.
Once the system is powered on and booted properly, re-seat the battery. Check if you still get the error or not.
Boot the system to BIOS, tapping the F2 key on the Dell logo screen when you power on the system.
Press F9 key to load BIOS defaults. Once done, press F10 key to save and exit. System will restart. Check if the error is still there.
Try and wiggle the AC Adapter cable and check if that makes a difference.

If it still doesn't work, parts replacement may be required.
Hope this helps. Please share the findings.

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RELEVANCY SCORE 67.2

Hi! I have Dell 3330 with all the original components ( battery / Adapter ) running windows 10.1 64 bti. but my machine has a strange problem it charges my laptop's battery to 42% only and after that it shows 'Not Charging' message on mouse over. I did run the dell diagnostics for which battery passed the result. 
I did try some  tricks of uninstalling / disabling battery drivers and updating them after a restart. 

Removing the battery .. drained out any charge on the motherboard by pressing it for 20 secs or more. 
But the issue is same it is still not charging after 42% .. Surprised!?? 
Kindly suggest what is wrong where with the software.

A:Battery plugged in not charging- Dell 3330 with all original packaged components

Hi Saurabh78
Thanks for writing to us. 
When did the issue start?  Please update the BIOS from support.euro.dell.com and observe for any changes. 
Try this battery on another machine or another battery on this machine, which will give us a clear picture of the cause. 
Most of the time we are looking at a faulty battery in these situations. 
Do provide us your system tag#, email address and name via private message,by clicking on my name in blue and then select send a private message

Regards

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RELEVANCY SCORE 67.2

I have a Dell Inspiron 15 (i7548-2129SLV). The system worked fine for a couple of years. Now, on boot, I get the message: "The AC power adapter wattage and type cannot be determined. The battery may not charge. …"
But I have a Dell 65w power adapter and it is connecting properly (the screen is brighter when the power adapter is connected). BIOS shows the battery is in excellent condition, as does Dell Power Manager Lite. Battery icon in the task bar shows “16% available (plugged in, not charging)”. I have followed all the instructions in another thread with the same subject, including uninstalling and reinstalling the ACPI-Compliant Control Method Battery in Device Manager, and the problem remains. I even bought a new power adapter, but same problem.

A:Dell Power Manager Lite, Windows 10 Home, plugged in but not charging

Hello this will posibly help you
www.youtube.com/watch

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RELEVANCY SCORE 63.6

Over the last 2 days I have been having a problem as indicated in the title of this post. The fault has rectified itself 3 times, but again today, it is back to "battery plugged in, not charging." As I am running the laptop (Windows Vista Home Premium; 32 bit) on the adapter without problems, I assume that the adapter itself may not be faulty.
I also have a Dell Inspiron 630M laptop running Windows 7.  Can I safely use that adapter with the Vista laptop, without causing damage to the Vista ?  If it is safe to do so, and the battery on the Vista starts charging, then it would indicate that the Vista adapter/charger has some kind of fault.
Hoping someone can give me some guidance. Thanks.

A:Dell Inspiron 1545 laptop. Battery plugged in not charging. Can I use adapter from a Dell Inspiron 630M laptop ?

If the adapter has the same plug and the same or higher power rating, you can swap them.
Check to see whether the 1545 recognizes the AC adapter or whether it shows unknown (F2 at powerup).  If it shows unknown with two different adapters, you have a bad power jack or a bad mainboard.

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RELEVANCY SCORE 62

I only had this laptop for less than 2 months and I couldn't find much of why this is happening. There is nothing stuck in the charging port and the charging light on the side is lit on the side.

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RELEVANCY SCORE 61.6

I have a Dell Latitude that was working fine until recently when all of a sudden the battery light started blinking orange and the battery would no longer charge. It says it's "plugged in, not charging"  and I've tried to shut down-disconnect the adapter-remove battery-reconnect the charger-turn on-uninstall the Microsoft ACPI-Compliant Control Method Battery-shut down-insert battery-turn on, but nothing has worked so far. Also, when I turn on the laptop, it turns on and off a couple of times before starting fully.
I tried to use a different battery, which shows a white light but still doesn't charge. Not sure what happened since it was working fine before.

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RELEVANCY SCORE 61.6

Dell Power Manager Lite says battery is operating normally, but Windows says "plugged in not charging". Why!!!

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RELEVANCY SCORE 61.6

Great laptop that Ive been using for 1.5 years. Recently I've noticed my battery is showing signs of an error other Dell users are reporting.
Laptop charges fine to 76% then it starts alternating from "plugged in, charging" to "plugged in, not charging". Charging after 76% becomes really slow.
What I've done so far:
1. Updated BIOS
2. Updated Dells Power Management tool
3. BIOS can detect the adapter (45W). Im using the adapter that came with the laptop
4. Battery settings in power management and BIOs are set to Standard
5. Completely drained the battery and tried doing a full charge
6. Uninstalled Microsoft ACPI compliant control in device manager then re-installed
Battery diagnostics show the battery is in EXCELLENT health.
Any ideas?

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RELEVANCY SCORE 61.6

i have dell inspiron n4050
3 days ago when i plugged in charger my laptop is not charging. when i put mouse on battery symbol it says "plugged in not charging"
when i shutdown my laptop sometime it getting charged(1,2 times a day).
when i start it same problems occurs.  a notification appears" The AC power adapter type cannot be determined"

A:Dell Inspiron N4050 "Plugged in not Charging"

Hi waqas189,
I’d suggest that you follow the steps mentioned below and check for issue resolution.

Switch off the computer.
Disconnect the AC adapter from the system.
Remove the battery from the computer.
Press and hold down the power button for 15 seconds.
Then connect back all the peripherals and check for issue resolution.

I would suggest you to update the BIOS on the computer. Please enter your service tag # on the link below, then download the BIOS required onto the system and install it.
http://dell.to/18r60nI
Also, we will need to determine if the issue is with the AC adapter or Battery. We will have to check the status of the adapter in BIOS; if the adapter is not detected properly the system will continue to receive power but will not charge the battery. Please follow the steps mentioned below to check if the adapter is detected properly.

Start the computer by pressing the power button
Press the F2 key 2-3 times you will now be on the BIOS screen.
Under the Main Tab look for the option that says AC Adapter Type If the Adapter Type says Unknown or None with the adapter plugged in.
Reconnect the adapter to the machine and if the status now shows as Unknown then the AC Adapter needs to be replaced.
Also, I would suggest you to run a thorough test on the battery. You can download Support assist from the link below and run the PC CHECKUP on Battery to check for issues
http://dell.to/1hAPOXr

Please let me know the findings.

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