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Installed 32GB of 2666MHz ram in my dell xps 15 9560 but bios shows it as 2400MHz

Q: Installed 32GB of 2666MHz ram in my dell xps 15 9560 but bios shows it as 2400MHz

I just installed 32GB of the 2666MHz ram found from the official Dell Upgrade site and when I booted to bios it showed that my ram was 2400MHz. Is this normal and it just shows 2400 but performs as 2666 or is there something wrong

RELEVANCY SCORE 200
Preferred Solution: Installed 32GB of 2666MHz ram in my dell xps 15 9560 but bios shows it as 2400MHz

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

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A: Installed 32GB of 2666MHz ram in my dell xps 15 9560 but bios shows it as 2400MHz

The memory controller is aboard the CPU - the memory speed is set by the CPU itself. What model CPU do you have?

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RELEVANCY SCORE 87.6

Just ordered this laptop and see it comes with a 32GB SSD and a 1TB HDD. I assume the SSD is used as a cache and the HDD holds the OS. So would there be a worth while performance gain by keeping the HDD as storage, and swap out the small SSD for a larger SSD to hold the OS? Someone else suggested that the 32gb SSD is integrated into the HDD, like this one here.
Does anyone know if this laptop has two seperate drives, one SSD and a HDD, or is it just one drive? If there is a separate SSD are there certain SSD's that I should look at to upgrade it with?

A:Can I swapping out 32Gb SSD in Dell XPS 15 9560?

The XPS 15 9560 uses a separate chip for its SSD cache, not a hybrid hard drive like the one you linked.  Yes you can swap that out for a "full-size" SSD.  I personally would also recommend switching the SATA mode from RAID to AHCI as part of that operation, but that isn't technically necessary, and it would also require you to reinstall your OS (which I also recommend) or at least jump through some extra steps in order to do that on an existing installation.If you intend perform this swap without a clean reinstall of your system, you first need to disable the caching feature by opening the Intel Rapid Storage app, and then I think you'll find it under "Acceleration".  Then I would update to the latest version of the Rapid Storage application/driver.  Finally, swap the SSD and then use a tool such as Macrium Reflect (the Free version will be fine for this) to clone your spinning hard drive to your new SSD, then boot from the SSD and wipe the spinning hard drive.

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RELEVANCY SCORE 74.4

Hello I recently updated the bios on my x99 ud4 rev 1.0 motherboard. After the update only 24gb of ram memory are recognized by bios and windows. (Bios settings on optimized default). I have 32gb of ram installed, 4x8gm balistix, same model. They all working fine as I tested the separately one at a time. Is there an option on F23 bios I need to tweak so system recognizes all my ram installed?!? Tried clear cmos as well so that's not an option. I'm pretty sure it's something on the bios settings. Please help!
 

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RELEVANCY SCORE 72.8

So I am trying to get this T5400 to boot as a lab machine, and it has and shows all 8 DIMM Slots populated in the BIOS with 4GB sticks (all identical) but under installed memory it only shows 24GB. How can it see 32, but only accept 24? More importantly, how can i make it use the memory it sees?
A11 BIOS

TIA 
QM

A:T5400 BIOS shows all 8 slots populated with 4GB Ram / only shows 24GB as installed

You have bad ram or mixed ram or mixed rank or ecc and non ecc.
 

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RELEVANCY SCORE 69.6

I have an XP 9560 that came with  a 32GB SSD and 1TB HDD.
Windows 10 is nearly impossible to keep on what space is given by the 32GB SSD, but even when moving personal folders, programs, etc to the 1TB drive, I still get "not enough space" constantly.
Since I can't seem to get around that issue, I'd like to install the OS on the 1TB drive, but there's no option to select a partition when installing Win 10. I even went into the BIOS and disabled the SSD, but the recovery media reenabled it and used it for installation.
What can I possibly do to overcome this problem?

A:XPS 15 9560 - useless 32GB mSATA SSD

The 32G drive is designed to be a cache for the hard drive - not as a separate operating system drive.   Remove the SSD from the system and install the OS to the hard -- you can then re-enable the cache as you wish.  Note however that doing so will result in a major performance decrease relative to what you're seeing with the OS on the SSD.

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RELEVANCY SCORE 68.4

Still waiting for Dell to update BIOS to enable SpeedShift on the 9560 and 9550 premium XPS laptops.
When will this happen?

A:XPS 9560 Speed Shift - when will Dell enable via BIOS update?

Agreed - It would be nice if we could use all features of our CPU.

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RELEVANCY SCORE 66.4

Hi everyone! Lenovo Vantage just offered me BIOS 1.28 on my P52. Reading the changelog, I noticed it unlocks the 2666MHz memory speed! So, I checked my system before the update and the memory was running at 2400MHz, as expected, because of "Intel limitations". After the update, I could confirm the memory was running at 2666MHz! A free performance update is always welcome :-) Martin

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RELEVANCY SCORE 66

Hello,

Just as the title said, I'm having problem getting all 4 sticks of RAM to work.

My memory are OCZ SLI-Ready (4 x 1GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400), model OCZ2N800SR2GK. I've tested each of them with memtest86+ and determined that they are working.

My motherboard is a BFG nForice 650i Ultra, which according to the manual, should support up to 8GB of DDR2 800 memory. So this shouldn't be a mobo restriction either.

As for OS, I am dual-booting with Ubuntu 8.04 and Windows Vista Ultimate (both are 32-bit). NOTE that I am fully aware of the 32-bit vs 64-bit limitation when it come to large memory support. However, I want to know why even the BIOS would report only 3GB. Only then would I go out and get a 64-bit OS for replacement.

I've done some googling, some one from another forum said in order for their BIOS to properly recognize over 3GB of RAM they had to enable something called 'Memory Mapping'. I don't see anything like that in my BIOS (not a surprise since the person above used a mobo from a different manufacturer).

So, any idea what's going on here?
 

A:4GB installed, but only 3GB shows up in OS & BIOS

Might want to boot with each stick of memory and see if one of them is bad - and/or run memtest to find any errors. Could just be a bad stick.
 

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RELEVANCY SCORE 65.2

I have a Dell 14-3452 given to me for my 10 year old grandson to use with Win10. It has the embedded eMMC installed with 32gb for C: drive. I was able to update Win10 to 1511. Not enough storage to upgrade to Win10 1607.
 
 I downloaded Win10 from Microsoft using the MCT to a USB stick with the intention of doing a clean install to the eMMC and then using a 64gb SD card for the Apps.
 
I screwed up and deleted the C: drive partitions, I should have extended them instead.  Win10 install said unable to install on drive.
 
Found a tip on Dell forum to use Shift +F10 at the WIN10 install screen to get to diskpart. Then, list disk>select disk 1>clean> create primary partition>active> format fs=fat32 quick>convert gpt
 
Since then Dell 41-3452 says no drive installed.  I’ve reloaded the default using F9 at the setup screen. I can’t remove this embedded C: drive to re-initialize. With the Win10 USB stick installed I select USB at F12 boot up, the PC goes straight to Dell ePSA pre boot assessment diagnostics.
 
I think I may have killed this PC.  Any suggestions greatly appreciated.

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RELEVANCY SCORE 65.2

Purchased my XPS 15 9560 with i7-7700HQ, 16GB RAM, 512GB NVMe SSD, GTX1050 4GB, and 1080P display back in June 2017. Since installing the 1.5.0 BIOS update, I received a DPC_WATCHDOG_VIOLATION bluescreen, and now my laptop no longer boots.
Upon powering on the laptop, I'll usually see the Dell POST screen, then it will either go black for an extended period of time before shutting down on its' own, or boot into ePSA SupportAssist Diagnostics and run through the quick troubleshooting tests. These tests will either result in a "Hard Drive - Not Installed" error, or show all hardware passing, but "No boot devices found" before shutting down.
As a computer technician with 10+ years experience in the field, I've already taken the appropriate steps to fully remove all power from the laptop, including unplugging the battery, and reseating the RAM and NVMe SSD in their sockets. The laptop still fails to boot or detect the drive on a regular basis.
Very occasionally I'll see the drive detected in the F12 Boot Options screen, as it shows up as a SanDisk A400 SSD, however, the system still locks up on a black screen should I choose to try to boot from it. I can get it to UEFI boot from a Windows 10 Installation USB, or from the Recovery USB I made with Dell's recovery tools, but only if I boot with the NVMe SSD unplugged from the motherboard. Otherwise the system hangs upon trying to boot.
I've opened up a line of support on the... Read more

A:XPS 15 9560 "No Hard Drive Installed" after 1.5.0 BIOS

In the same situation as you. Kept showing hard drive not installed. Got my xps15 two months ago, please let me know if you find a solution! Thanks!

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RELEVANCY SCORE 61.2

here are all my specs i been trying everything i can think of any help what so ever would be great
Mainboard : First International Computer, Inc. AU13
Chipset : nVidia nForce2 Ultra 400
Processor : AMD Athlon XP @ 2000 MHz
Physical Memory : 1024 MB (1 x 1024 DDR-SDRAM )
Video Card : Radeon 9600/X1050 Series (Omega 3.8.442)
Hard Disk : WDC (34 GB)
DVD-Rom Drive : MAT****A DVD-ROM SR-8587
Monitor Type : COMPAQ COMPAQ FS7600 - 16 inches
Network Card : 3COM Corp, Networking Division 3COM Corp, Networking Division
Operating System : Microsoft Windows XP Home Edition 5.01.2600 Service Pack 3
DirectX : Version 9.0c
 

A:i got a 120gb HD that only shows 32gb

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RELEVANCY SCORE 61.2

I have the exact same problem others have posted here with no solutions listed...

Issue:
Upgraded to Win7 Pro x64 from Home Premium x64 (Anytime Upgrade online), specifically to add second physical processor...

Used MSCONFIG and EasyBCD 2.2 to "force" Windows to look for more cores... nada!

Mobo BIOS will not "see" second processor, at all. Only recognizes one in either socket.

Dell docs and forums insist it is dual-socket supported in "Pro" and "Ultimate" versions of Windows.

Replaced mobo and running latest Dell BIOS (A08) to no avail...

Two tubes of thermal paste and two mobo's later and I'm outta patience.

Suggestions??

A:Dell 490 BIOS & Win 7 Pro not seeing 2nd Xeon. SiSoft shows it.

See the other post. If the bios does not see the 2nd CPU then neither will Windows. Do you have RAM installed for the 2nd CPU???

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RELEVANCY SCORE 60.8

Hello experts,
I have connected 3 external monitors to my 9560 laptop via TB16 dock. 2 Dell 24" 4K monitors: 1) DP to DP and 2) miniDP to DP & 1 Dell 24" 1920-1080 via VGA-VGA connection. The 4K monitor with miniDP to DP constantly disconnects. What am i doing wrong here?
Thanks in advance,
Dilip

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RELEVANCY SCORE 60

Hi

Both of the hard drives in my computer are 40GB, but one of them only has about 32GB accessible. it used to be in a 95 computer.
Does anyone know how to access the other 8GB?
 

A:40GB hard drive only shows 32GB

Are you using it as the OS drive in a computer now? If not the easiest way is to copy the data you need off of it and on to another drive. Then to format it as FAT32 or NTFS, perhaps deleting the partition and recreating if a simple format doesn't fix it.

This table: http://www.ntfs.com/ntfs_vs_fat.htm seems show that maybe the reason you only see 32 gigs is because the drive was probably set up and formatted in the 95 computer, which would have had it limited to 32 gigs even with FAT32.
 

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RELEVANCY SCORE 60

Hi, I really need your help and step by step instructions.. this is a real frustrating situation as i am losing around 700 GB of important data,,,
...... this is how it went with me,
The problem happenend when i created a factory default backup drive for my new laptop in my 1TB external hard disk

Now the drive has two partitions, showing the following,
Primary 32GB (max capacity) and Unallocated space of 899.48GB(the second one can only be seen by using computer management)

Only the Primary partition is recognized, which means my 1TB USB Drive is now only 32GB.

Is there any way I can re-use the drive without losing my data(WITHIN WINDOWS OS and without a third party software)?

I tried to do that through (administrative tools/disk management/partition) however it keeps asking me to format the drive before being able to use it,are my data still there or did they get LOST?
i appreciate your help

thanks
mon

A:1TB External Drive shows 32GB of volume available

Did you check the external drive to make sure windows could see/access and had a drive letter assigned to it before you used it?

If this were my problem; I would go ahead and delete the backup you made (you can make another one), then right click the drive and make sure windows can give it a driver letter. You might have to go through the process of creating a new simple volume, which will give it a drive letter. Once that is done and you can see it in "file explorer" and in "disk management" with a drive letter. Then format the drive and then go ahead and re-create your backup of your laptop and save it to the external HDD.

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RELEVANCY SCORE 60

My Inspiron 17R just had a Windows 10 update.  Immediately afterward (by coincidence or ??), the battery would not function.  If I do not have the adapter connected, it is dead.  According to the BIOS, it is not a Dell battery.  Well, yes it is, original to the machine.  Meanwhile, the battery meter shows at 100% and plugged in.
Any ideas?

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RELEVANCY SCORE 59.2

I ran a diagnostic scan the day after I received my new XPS 15 Kaby Lake laptop and noticed the battery health is at 90%. I think it it should be 100% for a new computer. However the BIOS says the battery health is excellent. Which do I believe and has anyone else experienced this? I'm ready to return it. Thank you.

A:Brand new XPS 9560 shows 90% battery health

Please click on the link below and expand 'System Utilities'. Under Dell Command | Power Manager, click on Documentation, HTML, and then check Battery Information.
Support for XPS 15 9560 | Dell US
EDIT:

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RELEVANCY SCORE 57.6

I have a backup drive that we had used for for a while (WD 6000aak), previously in an external drive enclosure. I connected it today via USB to find that the computer has the driver installed, the drive appears in the Devices list, but it does not show in My Computer. In "Disk Management" the drive appears but is not assigned a drive letter. Also, all the options for the volumes are greyed out and cannot be selected - thus I cannot assign a drive letter.

I have tried this on multiple computers. I have also removed it from the enclosure and connected the drive via SATA... the result is identical. I checked the bios and the drive appears there.

The drive does spin when powering up. It is hot (even though it cannot really be accessed).

Any suggestions? Is this drive done?

A:Hard drive installed, shows in Drive Mngmnt, in Bios, but not in Comp.

Go to Disk Management, in the bottom part of the screen, right click the drive, select 'change drive letter or path', next window select add, next window select a drive letter from the drop down box. For an external drive it's best to use a letter lower in the alphabet. If disk management wants to initialize and format it, don't do it if there is data on it you don't want to lose. If no data or if you don't care, go ahead. It will show in computer when a drive letter is assigned.

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RELEVANCY SCORE 57.2

I have a 2 month old XPS15 purchased form the Dell Outlet Store in the UK. I usually have it permanently plugged in, but recently used it on battery power for the first time. I noticed that the battery wasn't charging, and the indicator light at the front blinks alternately white and orange (one white then one orange)
After a bit of investigation I found the BIOS Battery settings saying that the battery was not a genuine Dell battery and therefore wouldn't charge. I have not changed the battery - the machine is exactly as supplied by Dell.
It now pops up a warning about the battery whenever I power on.
I tried upgrading the BIOS (from 1.1.3) but every time I tried it would fail.
Is it now standard practice for Dell to supply laptops without genuine Dell batteries?

A:Brand new Dell XPS15 9560 not supplied with a genuine Dell Battery

Contact Dell for a warranty replacement of the battery.

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RELEVANCY SCORE 57.2

I have a XPS 15 (9560) and using it with a Dell P2715Q 4k monitor running through a d6000 dock.
Monitor is connected to the dock from mDP to DP and the dock via USB-C to the laptop.
The monitors performance didn't seem great and the images weren't very smooth. The issue is more when playing video or running AutoCAD 2018. When checking the video settings through AutoCAD it is always the on board graphics that is being used not the dedicated graphics. Even when I use the nVidia panel to force the program and global settings to the GTX1050 it doesn't seem to want to use it for the external display.
Any help would be greatly appreciated because as far as I was concerned the laptop shouldn't have an issue running the monitor at 4k 60Hz.
Thanks

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RELEVANCY SCORE 56.8

Hi - running patch current Windows 8.1, and am having an ongoing but not always constant issue regarding how much memory I have available to me on any given boot of Windows.
I have 32 GB of memory installed on the computer, and yet almost 17.3 GB of that is not available to me, and is shown as Hardware Reserved when I look at the Physical Memory in the Resource Monitor.
I have validated the memory is error free through multiple runs of Memtest, have removed memory strips and blown out any possible dust from memory slots, and SOMETIMES, it properly will show me around 30.4 GB available, however most boots it is showing pretty
consistently that 17.3 GB is flaged as Hardware Reserved.

I did some searching, and have tried some of the suggestions, such as making sure the Maximum Memory box is not checked in MSCONFIG, and have also tried editing ClearPageFileAtShutdown in the Registry to change it from the default value of '0' to a
new value of '1'.  Nothing has worked thus far.
I DO need access to as much of that 32 GB of memory as possible, due to this computer using huge amounts of memory as a Digital Audio Workstation, recording music with huge volumes of samples loaded fully into memory.  Performance suffers greatly when
half of what is installed is not available.
I have also looked in the BIOS for any ways to adjust video memory and memory mapping and neither exists in the BIOS at all for me to try anything with.  The CPU happens to be an AMD ... Read more

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RELEVANCY SCORE 56.4

Bizarre. I've got 4GB of DDR. Here's a screenshot:

Any ideas?

A:Windows thinks I have 32Gb of RAM installed

First, reboot your computer, look at bios screen, and see if the bios thinks you have this memory.

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RELEVANCY SCORE 56

I am trying to boot from the floppy drive in a dell dimension 1100 running xp pro but the bios says:
"floppy drive (not installed)"  Not sure what to do.  
 
Another option would be to boot from the optical drive, but the computer will not boot from a new cd (which works on other computers)  that has Ubuntu on it.  It will boot from the windows xp os cd though.  Is it possible to get older cd's so the computer will boot from them. If so, how do you find these older cd's.
 
Thank-you

A:"floppy drive not installed" in bios in dell dimension 1100

If the computer is an old one then it's possible it is non-PAE. Later versions of Ubuntu do not support a non-PAE CPU. 
 
http://www.technize.net/how-to-check-if-your-processor-supports-pae-nx-and-sse2-for-windows-8-installation/
 
For the floppy problem open the computer and see if the connections are secure, both the data and power cables. Unplug the power cord. Hold the power button down for 30 seconds. Open the case and touch some bare metal first.
 
Are you trying to install Ubuntu on the computer? If the CPU does support PAE it is possible to boot Ubuntu from a USB flash drive using Rufus and the Ubuntu iso if the computer supports it. Attach the USB flash drive with Ubuntu and tap F12 at boot to select your boot device or make sure USB boot has top priority in BIOS.

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RELEVANCY SCORE 55.6

I've had a brand new XPS 15 for about 2 months now and have now recieved a Hard drive not installed error. I have had a blue screen of death a couple times now and  the stop code was "unexpected store exception". I googled this and a potential error was that the start up drive could have issues with it.
I didn't get a chance to scan the drive as it crashed before that. Is there anything i can try other than sending it of to Dell or getting a replacement?
The model i have has a 512 Gb Toshiba SSD in AHCI mode with a fresh install of windows on it.

A:XPS 15 9560 - Hard Drive not installed

Did you set the SATA mode to AHCI?  The systems I have seen run the SATA as RAID....

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RELEVANCY SCORE 55.2

I have a Dell Inspiron 5720 with A19 BIOS update installed.According to the latest owner manual page 44 to reset bios to defaultdownloads.dell.com/.../inspiron-17r-se-7720_owner's manual_en-us.pdfI opened the laptop case and released BIOS battery for more than 10 minutes.This suppose to reset bios to factory default. However, its behavior has changed.When turn on laptop power, after press F2 key to go to BIOS display, I then press Fn+F1, it does not switch to external display any more.Fn+F1 used to be able to switch display to external monitor on this laptop.My laptop display is bad. Only a quarter is visible. I can see the laptop is up running in BIOS on the screen, but can not make any change in BIOS without seeing it on the screen.Please help. Thanks a lot.By the way, this is what I did before run into this problem.I select enable UEFI boot. I also select enable secure boot (I guess this may be the cause of the problem).But I think reset bios to default, which I did, should clear these settings I made.

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RELEVANCY SCORE 54.4

Hi,
I have couple problems with my new Dell XPS 15. I will get straight to the points:
*) I have updates all drivers and windows system
*) I have tested the laptop with all of your test tools - and they say it is perfect (passed all tests)
1) I had three blue screens in first week. Another three a week later. Plus once laptop completly hanged.
2) What ever I do laptop is lagging. Every about 15-120seconds it freezes for 3-8seconds.
3) Battery has 90% Health - but it is a new laptop?
Could you help me here. I cannot work with those freezes and I think that battery should be 100% health on a new laptop.
Thanks

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RELEVANCY SCORE 54.4

I have Dell XPS 15 (9530) 1TB HDD and 32GB SSD model
I got new 1TB Samsung 850 EVO SSD and i am planning to swap my 1TB HDD To SSD.
I am reading in forums regarding disabling Intel rapid start, i am not sure where to do it and also is there is any other setting i have to do before replacing HDD to SSD or i can ignore intel rapid start and clone to ssd and just replace it, thanks for your answers and help

A:Dell XPS 15 1TB and 32GB SSD

If you don?t see Intel Rapid Start in your Programs and Features list, you don?t have it. If you do, just uninstall it because you won?t be using it anymore anyway. The other thing to check for is Intel Smart Response. To disable that, open the Intel Rapid Storage application and make sure the Acceleration Feature is disabled. Then you should be set to clone. Macrium Reflect Free is a popular tool for that purpose.

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RELEVANCY SCORE 54.4

i have read your reply here for same question so i want to know if u can help me too
http://en.community.dell.com/support-forums/laptop/f/3518/t/19492860.aspx
Srvice Tag No. : <Admin Note: removed per privacy policy~RK>
DELL INSPIRON N5010

I am owner of my Dell INSPIRON N5010 , but i m not from USA , my computer hanged so my friend just restored its BIOS setting( i am not sure if these are called BIOS, but it happened as: he restarted Laptop, pressed F12 and there he restored settings then when it restarted there appeared a black screen in middle of which there is a blue box saying "Insert system password" Now i tried looking over internet all over the place I found out a few reasonable solutions 1- remove a battery with motherboard , but for that you need an expert for which my laptop might have to opened which i prefer not to get opened 2- second provide your service tag(S/N) on dellpasswords.com but that asks for $35 which i think is just too much! Now I want if the second one can be done for free or anyother viable solution thank you

A:My Dell N5010 shows a "insert system password" when i reset my BIOS Setting! need help?

Hi,
Please share the system's Service Tag and Owner's Name and the exact message you get with the code via private message (click my username and then click Start Conversation). I will try and check if a master password can be generated for this to help you reset the password.

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RELEVANCY SCORE 53.6

Everything was fine until I upgraded my RAM to 32GB from 16GB, initially I thought it was a faulty RAM but after performing a test with Windows Memory Diagnostic Tool and Memtest86, both software came back with no faulty RAM report.After searching the internet for answers, I found this forum - forums.geforce.com/.../Test I've conducted:

32GB (4x8GB Kingston dual channel) RAM runs with no problem or error for hours when I swapped my GTX970 for a GTX745.
16GB (2x8GB Kingston dual channel) runs with no problem on GTX970, I swapped the RAM twice to make sure it is not because of a faulty RAM.
16GB (2x8GB Kingston and 4x4GB Samsung dual channel) runs with no problem on GTX745
Windows Freezes and hanged after 10+ minutes when I have 32GB (4x8Gb Kingston) and GTX970 running.
Not overheating because I have a table fan blowing at my CPU
Not RAM slot issue because my old 4GB RAM works fine

I've concluded that my Asus GTX970 is not compatible with 32GB RAM, my windows will freeze and restart, I believe this is a driver issue. I hope Nvidia can look into it. Maybe an Asus card thing?

Asus STRIX GTX970 DC2OC 4GD5
Dell XPS 8700
Windows 10 Home 64 bit
Kingston HyperX Fury DDR3 1600MHz (4x8GB)

GTX970+32GB RAM on Memtest86 = Fail
GTX970+32GB on Windows Memory Diagnosis tool = Fail
GTX970+16GB RAM on Memtest86 = Pass
GTX970+16GB on Windows Memory Diagnosis tool = Pass
GTX745+32GB RAM on Memtest86 = Pass
GTX745+32GB on Windows Memory Diagnosis tool = Pass

Am not using Fastboot
... Read more

A:GTX 970 unstable with 32GB RAM, BIOS Problem?

I ran across a post that said using 32 gb ram with the 970 requires DDRÍL modules. Do a web search. May posts sow problems with the 970.

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RELEVANCY SCORE 53.6

Hi,
I wasn't able to find a battery replacement (neither 54wh or 97wh) for my Dell XPS 15 9560.
This page only shows a power companion, which is pretty useless to me:
http://accessories.euro.dell.com/sna/category.aspx?category_id=7686&c=de&l=de&s=dhs&cs=dedhs1&mfgpid=6132113

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RELEVANCY SCORE 53.6

Hi,
This is an odd question but anyway I will soon be buying an xps 15 4k version and I wanted to know what the black levels are like because I have been watching videos of the laptop and to me it almost looks like dell uses oled tech the blacks are that black!
But this can't be the case...
In short; can owners of the xps 15 9560 4k version please tell me what the black levels are like?
Thanks in advance!
-Ryan

A:Dell xps 15 9560 4k

You might find this review helpful since it goes into significant detail about multiple aspects of the system, including the display: www.notebookcheck.net/Dell-XPS-15-9560-i7-7700HQ-UHD-Laptop-Review.200648.0.html

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RELEVANCY SCORE 53.6

Hi everyone,
My XPS 15 9560 has been out of warranty for a few months, recently got the dreaded bloated battery/raised trackpad. I've done my research and saw that this is a common issue among other people who have it. I I think it is now become a legitimate safety concern, as it has swollen enough.
Is there any way for this to be fixed?
Thank you in advance

A:DELL XPS 15 9560

The 9560 was released in February 2017 - it cannot be out of warranty.  Call Dell - the warranty will cover replacement.

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RELEVANCY SCORE 53.2

Hi guys. I just upgraded my processor to an AMD 8350. It replaced my Phenom. This is the 3rd day the new processor has been in the computer. First two days everything went fine. Ran Prime 95 and IBT to make sure i was up and stable. This morning (3rd day) got up, turned on the computer, and now i have less usable ram than i had last night. No matter how many times i restart, it shows less in windows than what bios shows. It says either 4,6, or 8gb usable ram (it changed just about every time too). I have reseated all the ram. I have moved them around. I have reseated the processor. I have clean installed windows 7 home premium x64. Does anyone have any ideas? This is the first issue with RAM i have ever ran into. Also, when i am in bios, and i go to the RAM settings, everything shows up like it is supposed to. Details, options, timings, etc. Not really sure where to go from here.

A:12gb ram shows in bios, only 4,6,or 8 usable shows in windows

In most AMD CPUs, the memory controller is on-die in the CPU. Maybe your FX-8350 is malfunctioning.

Also:

- Do you have the correct voltage for your memory set in BIOS?
- What kind of memory is it? (brand name, model, and speed)
- Have you tried putting the Phenom back in to see if the 12GB memory comes back?

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RELEVANCY SCORE 53.2

While the specification say only 2x8GB RAM modules are supported. Is there way to make 2x16GB modules work? E.g.
32GB kit (16GBx2) DDR3L-1600 Unbuffered NON-ECC 2048Meg x 64
CT2KIT204864BF160B

A:Dell Precision M3800 - 32GB RAM

Lorinchever - Have you had any feedback? I'm also about to consider a 16GBx2 Upgrade for my Precision 3800. Just wish to know if this is working OK...

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RELEVANCY SCORE 53.2

My Dell XPS 15 9550 has 32GB RAM but Windows 10 (build 1703) reports that only 25.4 GB is usable from the 32GB.

In the bios I cannot find any settings that have any influence on this.
Anyone seen this before? I would like the have the full 32GB available (for running VM's in Hyper-V)

A:Dell XPS 15 9550 32gb only 25.4gb usable

There is no way to free up all system memory - the operating system requires a certain amount to function.

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RELEVANCY SCORE 52.8

After receiving 3 different 9560's, I got a working one in April.  Yeah!  However, now the rubber foot on the bottom of laptop is coming out(from the middle).  Dell, in there infinite foolish behavior refuses to send me a new rubber foot.  I have premium support, paid a hefty price for computer, and this is the way they treat their customer.  Astonishing.  I will not pay my DFS account.  The shoe will be on the other foot.

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RELEVANCY SCORE 52.8

Hi All,
Here is what happened
1) I bought a DELL XPS 15 9560 few days ago.
2) Today, the system prompted for some pending updates and restart, so, I went ahead and re-started it.
3) After reboot and installing updates, there is no network connection. The system says, there are no connections available. I checked the networking device, there are no errors and everything is fine. 
4) I read online that there might be an incompatible driver which got installed as part of the update which is resulting in the networking (WiFi) driver to not work correctly.
5) So, I decided to reset the system to factory defaults.
6) Upon resetting the system to factory defaults, it is not booting at all. A blue screen comes windows (BSOD) and mentions on an error code: INACCESSIBLE BOOT DEVICE.

After step 3 I did run diagnostics on the system and there was a failed test:How should I proceed to resolve this?


Linear Read Test
Test Started

4/15/2017 4:07:37 PM
Error Message:
There was an error reading sectors 12775424 through 12779519.
4/15/2017 4:07:45 PM
Error Message:
There was an error reading sectors 13070336 through 13074431.
4/15/2017 4:07:45 PM
Error Message:
There was an error reading sectors 13074432 through 13078527.
4/15/2017 4:07:45 PM
Error Message:
There was an error reading sectors 13172736 through 13176831.
4/15/2017 4:07:45 PM
Error Message:
There was an error reading sectors 13176832 through 13180927.
4/15/2017 4:07:45 PM
Error Message:
There was an err... Read more

A:DELL XPS 15 9560 dead

Run the Dell diagnostics on the hard drive (or SSD) - it looks like the drive is bad.  If you see a failure code beginning with 2000-0142 or similar, the drive is bad.  It's up to you whether to accept a repair (replacement drive) or ask for a replacement system (which you can do for the first 30 days after the system ships).
To get to the diagnostics, F12 at powerup.

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RELEVANCY SCORE 52.8

I received my Dell XPS 15 with a FHD display yesterday. Although the system runs very well, I've noticed that the screen has a slow response rate. It's likely one of the slowest I've encountered so far. Since I game lightly, this is very noticable when objects are moving and makes it very inconvenient. Is anyone else having the same issue or is aware of a fix? Due to this, I'm considering returning it. 

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RELEVANCY SCORE 52.8

Dear Forum Users,
In February, I received my first DELL XPS 15 (9560). The best laptop could have ever gotten.. so I started it up and done all the setup procedures. Many problems were experienced IMMEDIATELY!!! 
1. Very Very laggy! Cannot use chrome or anything at ALL
2. Screen flickering with random colours making screen unviewable and unusable!
3. Extreme battery Drain - Battery drains super, super fast
4. Laptop legit OVERHEATING!! literally too hot to touch, esp on the top left corner where charging is and the bottom middle of the laptop (vents) 
So contacted Dell, and after a few days they agreed to fully refund me the full cost, so I could get another laptop or a newer XPS 15 (w/ fingerprint reader). I then went ahead after weeks of negotiating and returning the laptop, got my money back.
I went ahead to buy another XPS 15 (9560), thinking the first laptop was due to a manufacturing error (cos you know, just came out).... The new laptop came in March - this time with all issues GONE, except 2 problems
1. Battery still drains fast
2. Laptop gets extremely hot at times, past 80 degrees celsius (too hot for the fingers). It feels like the laptop is melting.
SO that was my experience.... my question now is HOW DO WE FIX THE BATTERY DRAIN PROBLEM AND WHY IT GETS TOO HOT
Discussion or Solutions will be appreciated,
THANKS!!!!

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RELEVANCY SCORE 52.8

Got my new xps 15 xps for photo editing, and my quetion is how the *** can I enable that sweet touchscreen option in photoshop?? I NEED that!! Its one of the main reasons i bought this laptop!And are there any pens which enable working on the screen?

A:Dell XPS 15 9560 4K Touchscreen

Bear in mind that what you're looking for is a digitizing screen, such as on the Surface Pro and Thinkpad Yoga models -- what you have is a simple touchscreen - it's not designed for precise, pen-driven input to Photoshop.
The touchscreen will work as a touchscreen in all applications - it will not serve as a drawing pad.  That's not what this model is designed for.
There aren't many 15" systems with digitizing tablet panels (primarily because of the cost of such a screen).

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RELEVANCY SCORE 52.8

I am frustrated and in the process of returning my XPS 15 9560. Reading the reviews I was expecting the 9560 to come with the Samsung SSD, one of the fastest SSDs available. But mine came with a much slower Toshiba SSD. I don't care about the actual brand, but the performance is very, very different between the two SSDs. When I look online at some benchmark data it appears that half the time people are getting the Samsung and half the time the Toshiba. Why? Half the people are getting a very fast SSD and the other are much slower. Very frustrated and annoyed. The two SSDs are clearly not equivalent.

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RELEVANCY SCORE 52.8

Hi!
We had some problems lately with the TB16 dock, unfortunately we are now running our XPS 9560 without the dock.
This means our display port that supported 3440 x 1440 60Hz is also gone.Our LG 34UC99 is now running over the HDMI port in the laptop itself.The maximum output resolution is 3440 x 1440 50hz.
It feels like there is some lag or 'judder' when the mouse moves.It's like the mouse is not exactly doing the thing you want it to do.
It is very hard to describe, but the difference is very strong with the 3440 x 1440 60Hz displayport.
The USB-C port (Thunderbolt 3) is connected with our QNAP NAS so we can not connect our screen that way.
Is there any solution to get the 60hz smoothness over HDMI?
Thank you!

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RELEVANCY SCORE 52.8

Hello Every one, I just received my second Dell Xps 15 9560 after returning a previous model for various quality control issues, i.e. miss aligned finger print scanner, bloated battery, the screen not shutting properly, and one side of the screen being consistently dimmer than the other. With my second one, which I just received, now has the same issues with the finger print scanner being misaligned, but now with the power button also being misaligned both with a significant slope. My new one does shut properly without a gap in between the screen and the base of the chassis when closed, but now I have been experiencing the notorious coil whine... off the charger and solely on battery I have experienced coil whine along with being on power with the charger and this is just annoying. I have also been experiencing my screen blacking out randomly for a millisecond and then returning to normal. The fact that this is the second one I have received but still has the same problems if not more is just flat out outrageous. The fact that this is a $2000+ laptop the way mine is specked ( 32gb ram, 1tb ssd, 4k display) is not okay. There is obviously a problem with quality control which should not be present with such a laptop that is supposed to be for intensive use. Don't get me wrong this is a great product, but these small issues just take away from the experience immensely. If there is any way to get all this fixed it be great. Also is there any way to change my warranty to an at... Read more

A:New Dell Xps 15 9560 Issues!

Yes, you can purchase a warranty upgrade to onsite service, assuming your system is still in warranty.  You'll need to call Dell for the price on that (which will be higher than the cost of purchasing it with the system).

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RELEVANCY SCORE 52.8

I purchased my Dell XPS 15 9560 (i7, 32GB RAM, 512GB Samsung 960 Evo) laptop two months ago and there is one thing that is really frustrating. The fans are nearly always on.
It is enough to open a few Chrome tabs and YouTube video and after a few minutes fans kick in at the low speed (2500rpm). CPU temperatures are around 42C-45C. The only option to turn them off is to open Dell Command Power Management and switch between profiles (any of them). Unfortunately after a few minutes fans kick in again :/ With power cord plugged in it happens even faster and it is not possible to turn the fans off even by changing profile in Dell Command Power Management. There is no difference between profiles.
I also run a test with one external monitor and connected Dell U2414H using Thunderbolt port and original Dell USB-C do DisplayPort adapter (470-ACFC). Fans started spinning in less than 3 seconds after I connected the cable. It was not possible to turn them off even switching profiles in Dell Command Power Management. When I unpluged the cable, after a few seconds I was able to turn off the fans by switching profiles (and fans were off until I started browsing).
I have read other users claim their Dell XPS 9560 are "dead silent", with fans running only under load (for example when gaming) and I feel confused.
Here are some links to other posts complaining about fans:www.reddit.com/.../www.reddit.com/.../en.community.dell.com/.../20013167en.community.dell.com/.../20011432en.commu... Read more

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RELEVANCY SCORE 52.8

has anyone else experienced their 9560 just shutting off randomly? mine just went and it wont respond to anything dell told me over the phone so i have to wait for it power down due to the battery which was nearly fully charged, the power light just blinks white now every 5 seconds and thats it, slight click after each blink. its only a couple of weeks old.

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