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Blue Screen occurring after driver updates.

Q: Blue Screen occurring after driver updates.

I wouldn't say I'm new here. I have creeped on these forums for quite a while, searching for solutions to my own problems. When this problem came up, I figured it would be best to post here.

As the title says, I made the mistake of updating as many drivers as I could with DriverPack Solution. Now, at seemingly random times (could be ten minutes, could be five hours), I get a blue screen. When it first occurred, I did indeed panic. I thought that possibly DriverPack dowloaded a virus posing as a driver. So, I ran MSE, MBAM, among many other AV, AM programs. They all came up with nothing. I can only assume that it isn't a virus, but an incompatible driver.

Anyways, if anyone wouldn't mind taking a look at files and giving me some direction here, that would be greatly appreciated.

Attachment 303248

Preferred Solution: Blue Screen occurring after driver updates.

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Blue Screen occurring after driver updates.

fffff800`00b9c868 fffff880`012b3a2e*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
Uninstall all Intel Rapid Storage applications. We will look at updating that later

fffff800`00b9c7b8 fffff880`07d46574Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys

fffff800`00b9c4d0 fffff880`07282c2dUnable to load image \SystemRoot\system32\DRIVERS\nvkflt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvkflt.sys
*** ERROR: Module load completed but symbols could not be loaded for nvkflt.sys
Completely uninstall the existing NVidia driver, then once you reboot visit this site to automatically find the appropriate driver:
NVIDIA Driver Downloads - Automatically Detect NVIDIA Products

Generic advice : only download drivers from the manufacturer sites - don't use bulk driver sites such as DriverPack Solution.

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I'm having some trouble with a BSOD issue with a new Dell Laptop I just got. It's running on Windows 7 and It's crashing nearly everyday around the same time. There are some days where it crashes in the morning instead, but generally it's around 2:40PM.
These are probably the moments at which I am the least active with my computer during the day.

The Bccode is 19, and the BCP1 is 20. BCP 3 and 4 start with "FFFFF". I have a series of minidump files from only some of the crashes. I have never used this forum before or had to recover from BSOD's of this kind. If there is any more information
I could supply in order for someone to help me better, please let me know and I will comply as best as I can.

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A few days ago my computer displayed a blue screen - it has occurred a few times since. The error displayed is 'MEMORY_MANAGEMENT'. 
I have run the windows memory diagnostic (administrative tools) which passed.
I am concerned there could be a virus. Note I ran a scan using Malware Bytes (free version) which did pick up an issue which was resolved. It is now coming out clean.
I hope someone can be of assistance.
EDIT: It happened again, but this time a System_Service_Exception. It seems to happen when laptop is sleeping (lid down).
Also, there has been an SD card plugged in for a while. I've taken it out now, no idea if could be relevant.
James G

A:Blue Screen of death keeps occurring

Welcome aboard   Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeList Restore PointsClick Go and post the result. Please download Malwarebytes Anti-Malware to your desktop.NOTE. If you already have MBAM 2.0 installed scroll dow... Read more

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Ok. So the past 3 days my computer has encountered the FAMOUS BSOD.... 5 TIMES!!!!!
I have not been doing anything different so why would it randomly start BSODing?
The only things I have done differently is install some games (Legal) and visited a few new websites, no problems detected from AVG thus far (Correct place to use "thus"?). AVG hasn't told me any websites were bad, no viruses either.

Any help is always welcome and appreciated

PS. Could anyone link a tutorial to a way to figure out what is causing the BSOD's?

Thanks again

PSS. I have posted several times in the past and have got great responses, all which have solved my problem or have help me identify the issue.

Ok last time...Thanks Again!!!!!


A:Blue Screen Of Death Occurring Too Often!

Helpful Files

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Hi All,

Almost everyday when using my Samsung laptop I get a blue screen error message which means that I have to restart and sometimes ending up losing what I was working on. It seems to happen randomly in the sense that I haven't noticed any rhyme or reason for why it happens. I have written down the main parts of the blue screen error message below:

"A problem has been detected and Windows has been shut down to prevent damage to your computer.


Technical Info:
***STOP: 0X0000007A (0XFFFFF6FB80000000, 0XFFFFFFFFC0000056, 0X0000000048B9988, 0XFFFFF70000000000)

Physical memory dump failed with status 0XC0000010."

My laptop's details are:
Windows 7 Home Premium (Service Pack 1)
Processor: Intel Core i3-2330M CPU @ 2.20GHz
64-bit operating system

If anybody can help me understand what is causing this blue screen error message and how I can resolve it would be much appreciated. Thanks.

A:Regularly Occurring Blue Screen Error

>> http://answers.microsoft.com/en-us/...ror-code/03276fa2-6dcb-44d0-a778-499d5d00b65d

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I am running vista X64 on my system and Usually once or twice a day during low demand situations (browsing web usually, idle, using microsoft excel) I get the blue screen and it dumps my memory. At first I would get the problem signature pop-up after it restarted but now it doesn't show up anymore I have saved a few problem signatures to help diagnose the problem. I also have ran the newest version of mem test with no errors. My computer specs:
Mobo: GIGABYTE GA-EP43-DS3L LGA 775 Intel P43 ATX Intel Motherboard (F7 Bios)
CPU: Intel Core 2 Duo E8500 Wolfdale 3.16GHz LGA 775 65W Dual-Core
RAM: mushkin 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400) Dual Channel Kit Desktop Memory Model 996587
HD: Seagate Barracuda 7200.10 ST3160815AS 160GB 7200 RPM SATA 3.0Gb/s

Problem Signatures:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF80001A7B8D9
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.
Locale ID: 1033

Additional information about the p... Read more

A:Vista X64 Re-occurring Blue Screen Problems

turn off the auto reboot
control panel /sysytem/advanced/startup and recovery settings
then untick the auto reboot box
post any bsod error messages the computer freezes on in full

what power supply

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This Exception occurring after latest windows 10 update ( July 14, 2020 ? KB4565633 Cumulative Update for .NET Framework 3.5, 4.8 for Windows 10 , version 1909 and Windows Server, version 1909).
 Before this update it was working properly.  
We Followed all instruction as per given in this below link ,and done all possible changes .but still issue not resolved


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So my computer once had common BSoDs whenever I played video games, and I came here for help. However, after a while I just got a new computer and stopped using this one. So now it's been a few months and I've started using this one again with some fresh new RAM. Everything went fine until I started having them again, and more than ever.
Diagnostics attached, and I think they have the old dumps too.

A:BSODs occurring out of the blue.

there doesn't seem to be any attachment.

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Within the last two hours my computer has its first BSOD followed by another every 5min or so after turning it back on. It first occurred when I was starting a game of league or legends and got an update Java notification which when I clicked on, froze the computer and resulted in BSOD. From then on it can literally happen out of the blue when I am doing literally anything or even nothing but we have some consistency though because it seems every time I click a window on the bottom of my screen (to open the Internet or whatever) the computer will slow down to nothing then BSOD.

I haven't tried to see what happens in safe mode yet but I have opened up my computer, disconnected and reconnected everything but that didn't seem to help.

I will update with the log attached when I can get my computer to work long enough to do that.

I would really appreciate any advice, thank you!

Edit: computer seems fine in safe mode

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While trying to install updates two nights ago, the system stopped working. I tried to reboot into safe mode, it rebooted fine. I have had problems shutting down since then. This ultimately leads to a Blue Screen.
I'm running x64. The system had Vista installed initially. I purchased the upgrade through Microsoft's website
The system is 2 years old. OS is about a year and a half old.

A:Blue Screen after updates

The RTSTOR64.SYS appears to be the cause. It is a driver for a Realtek USB card reader.
Please update it

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 1000009F, {4, 258, fffffa80036fdb60, fffff80000b9c510}

Unable to load image \SystemRoot\system32\drivers\RTSTOR64.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for RTSTOR64.SYS
*** ERROR: Module load completed but symbols could not be loaded for RTSTOR64.SYS
Probably caused by : RTSTOR64.SYS ( RTSTOR64+4248 )
A driver is causing an inconsistent power state.
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
Arg2: 0000000000000258, Timeout in seconds.
Arg3: fffffa80036fdb60, The thread currently holding on to the Pnp lock.
Arg4: fffff80000b9c510

Debugging Details:

FAULTING_THREAD: fffffa80036fdb60





CUR... Read more

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i just installed Vista ultimate 64 and all the updates.. but it gave me a blue screen when it was loading windows after reboot. and this just kept going.
i reinstalled vista and all those updates but the problem still remained.
now i dare not install any updates... any one has any idea what is going on here?

A:Blue screen after updates

When you install Vista x64, do you install your drivers immediately? And then, after SP1 gets installed, do you check your drivers and make sure all are OK?

SP1 tends to not play nicely with drivers that are not the absolute latest....

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I have a Compaq Presario SR2150NX. Windows Vista basic. I had increased the ram from 512 to 2 gigs. I had added a second dvd-rom and a second (ide) hard drive running off a pci card. It had a bunch of junk running and was very slow. I decide to do a system recovery from the hard drive. I did the recovery with the extra hardware still installed. I had to reinstall the driver for the pci card, but everything recovered and was working fine. I installed the windows updates (99 of them) and the computer shut down after installing. I tried to start, I get past the Microsoft Corp loading screen and it stops on the blue screen. I called HP support and after I tried everything they told me to try they said I need the recovery disk to recover from. I ordered the disk. When it starts up with the disk inserted it shows Windows loading files with a white time bar. After the bar finishes it goes back to the Microsoft Corp screen with the green bars and then the blue screen and stops. I called Hp back they said I had the wrong disk. They would send the right disks.They sent the same disks and it did the same thing. I have ran the Smart support extended test on the hd and it passes finding no errors. One hp tech told me the problem happened when I recovered with the extra hardware installed. HP wants me to send the computer to them to repair at $200.00 to $300.00. I asked HP if I could install a new hd and use the recovery disk. One said I could and one said I couldn't. Any suggestio... Read more

A:blue screen after updates

Is the RAM matched?

You went from 512mb to 2048mb. What is configuration of current RAM?

Did you use original DVD drive for re-install? What about recovery partition?



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I REALLY need your help. I can't get updates on Windows 7 (attached a screen shot). I also keep getting blue screens. That happens once a day. Here's the msg I get:


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP2: FFFFF880112D2AD1
BCP3: FFFFF88014234F28
BCP4: FFFFF88014234790
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:

Read our privacy statement online:

If the online privacy statement is not available, please read our privacy statement offline:

A:Can't get updates and keep getting blue screen

Please upload your minidump for analysis.

It also looks like your Windows update service is not running.

try restarting Windows Update Service As follows from command line

net start wuauserv

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Video card NVIDIA GeForce 9800M GTS - 1.0 GB GDDR3 SDRAM

Explanation: I used to have a problem blackscreening while gaming, so I took my computer to a computer shop where they said they'd install a new video card (same card I had before, NVIDIA GeForce 9800M GTS - 1.0 GB GDDR3 SDRAM and motherboard to go with it. When I got my computer back and downloaded the newest NVIDIA drivers from the website, they "couldn't find compatible hardware." I got a little suspicious and questioned the guy, who said since the card is Chinese I have to use Chinese drivers, so he installed Chinese DriverGenius on my computer and used it to download driver version from 1/11/2009. I was like "woah that's old as hell" and he just said "try it," which I did and everything worked fine so I was just like whatever. For the first week or so everything worked fine, then I started getting major blackscreen/bluescreen problems. While playing games, while not playing games, on startup, basically any time.

Sometimes the screen flashes black then says "The NVIDIA Kernel driver has stopped working and recovered" or something like that, then it's fine for a while and happens again or just crashes. Sometimes it blackscreens and I can still hear my music no problem until I turn it off. Sometimes it blackscreens, sound goes staticy, then normal, then staticy, then normal, then bluescreen. Sometimes it bluescreens. Sometimes it does what I c... Read more

A:Driver updates can't detect video card, constant blue/blackscreens

Hi, First thing to do is find out what hardware you have actually got installed.
I would install something like; 'Speccy' from Piriform,
Run it, and then click on the light blue 'Graphics' line to get more info.
Can't say what chinese drivers are as all drivers for nvidia cards are supplied by nvidia, and if you go to their site, and 'Support' you will find an automatic detector, if you are not sure what you have.
But before you install another driver, be sure to uninstall the previous one.
That's in Control panel, Hardware and sound. Device manager.
When the list appears, click twice on 'Display adapters', then right-click and choose 'Properties'.
Then click on 'Driver' tab, and click on Uninstall (Driver, Advanced).
Then Windows may need to be rebooted, when it will install a generic driver, so you can see the screen.
Then go to www.nvidia.com, then support, then Download drivers.
Try the automatic detect feature, or if you know from Speccy what card you have, select it from the drop-down menus.
That should work as far as the Graphic card driver is concerned.

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Like many, I let my laptop do its windows updates and install them - but I think one of its latest updates is causing the blue screen of death, which occurs roughly 5 minutes after booting up.  The blue screen lasts for only a matter of 10 seconds, and the only words I managed to notice was "cache dump", then the laptop reboots.
This performace only started after the latest updates were installed.  When I set the laptop to a restore point prior to the update, everything was fine, UNTIL windows decided to download and install the updates again (despite me changeing the settings to let me decide which updates to install).
I don't understand the codes, but these are the updates....
Am I jumping to conclusions in beleiving that these updates are causing my problems?
Any suggestions for the bewildered welcomed

A:Updates and the blue screen of death?

It's possible, but a look at the minidump file might provide a clearer answer. If it created a dump file, it will be located in the C:\Windows\Minidump folder. If that folder doesn't exist, and you can get your computer to run long enough, make sure it's set to create a minidump file the next time it blue screens:
Go to Control Panel, System and Security, click System, then click Advanced system settings. Click the Advanced tab in the window that opens, and Inside the Startup and recovery section, click the Settings button. In the Startup and recovery window that opens, in the Write debugging information section, select the Small memory dump and click OK.
If there is a minidump file in that folder already, or if you can get it to create one, copy the file to the desktop and then upload it here:
Copy and paste the report generated in your next post.

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I used Automatic Updates before I went to bed one night, and left the laptop to do its thing. When I woke up in the morning, my laptop was blue-screened. So, I restarted the computer, and it went through the loading process, but just before the sign-on page, it blue-screened again. It has done this consistently ever since, and I am unable to boot using any other settings. It blue-screens on all of the options (Last Known Config, Safe-Mode, etc...). I cannot get into my computer, and I would like to restore it. However, I don't want to lose the files on it. How can I retrieve the files and then restore the computer, without brining it to an expert and paying tons of money?

A:Blue Screen/Automatic Updates

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Hello,I need some help with a problem I have: when I try to install updates, I get a blue screen with this message:A problem has been detected and Windows has been shut down so prevent damage to you computer.If this is the first time you've seen this Stop error, restart your computer. If this screen appears again, follow these steps:Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.Check with you hardware vendor for any BIOS updates. Disable any BIOS memory memory options such as caching or shadowing. (now instructions on how to get into safe mode which I didn't copy)Technical Information:***STOP: 0x0000008E (0xC000005, 0x855953A, 0xB11AAAC, 0x0000000)None of the updates work, I even tried downloading the yahoo optimized version of IE7. I have 9,15 free gigabytes, I don't know if a driver was mentioned in those numbers, and I don't know how to change my BIOS options (I have no idea what a BIOS is (or a video adapter, I presume that's what makes the things on your monitor?) :/). I'm running Windows XP 2002 Home Edition Service Pack 2 on a laptop made by TOSHIBA, though I have no idea what the model is. I've also followed these steps:- Open My Computer and right-click on the system drive (probably C: ) then on properties. Click the button for Disk Cleanup and let it run. If cleanup hasn't been done before o... Read more

A:Blue Screen During Windows Updates :(

The error message indicates that something tried to access your memory in an invalid way. This is most often caused by malware, but can also be caused by corrupted drivers. Another cause could be recently installed hardware that isn't compatible with Windows XP.If you don't have any new hardware, then I'd start with a few of these free, online scans to rule out a malware infection:Be advised that some of these scanners will pickup things in "quarantine" from other anti-virus programs - so review the results carefully:http://housecall.trendmicro.comhttp://www.pandasecurity.com/homeusers/solutions/activescan/http://www.kaspersky.com/virusscannerhttp://www.bitdefender.com/scan8/ie.htmlhttp://support.f-secure.com/enu/home/ols.shtmlhttp://us.mcafee.com/root/mfs/default.asphttp://onlinescan.avast.com/http://ca.com/us/securityadvisor/virusinfo/scan.aspxhttp://www.eset.com/onlinescan/If it turns out that you've picked up something undesired - here's a link to the "Am I Infected" forum: http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/If not, the I'd suggest searching your hard drive for files ending in .dmp. Once you locate them, take the most recent one and follow the instructions here: http://forums.majorgeeks.com/showthread.php?t=35246Copy and paste the results of the analysis in your next post for us to have a look at.

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Hey, for like the 8th time now I've had to format my computer due to a blue screen error. The last error was HAL.dll missing or corrupted. My boot sector or whatever the correct name for it is, keeps getting corrupted and it will never repair, it just freezes at 2% and keeps looping. The drive I am using is the Corsair 240GB FORCE 3 SSD and I am not sure if the problem is due to SSD being bad or my motherboard being too old. I have the ASUS Striker II Extreme if anyone knows what could be causing this problem, can you give me help on this please.

My second problem is, on my latest format, Windows 8 refuses to activate, it claims I cannot do a clean install and this is what I have been doing all the time. The other thing is that I cannot complete a Windows update, when it restarts, it says it has failed and rolls back the changes. I am not sure if this is because it wont activate but.

Oh one more thing, now Windows has a problem with showing my real location, so I am getting the wrong weather reports and so on.

One more thing I forgot to mention, I can't even check my system rating. Last time I did I check before the format my system was rated as 6.6, that was my lowest rated hardware and that was the SSD. Is that a normal score for an SSD?

A:Activation and Updates and Blue Screen


We'll wade into this one with some hard core. It could be hardware, It could be the bandido's messing with you.

I have Win 8 and Win 8 Pro on two computers. One a new HP OEM regular, updated to Win Pro and another older computer with Win 8 Pro store bought Win 8 Pro 64 bit installed on a new replacement HDD.

I found numerous defects in Win 8 * ( Nine to be exact ) most of which had not been resolved as of 2 weeks ago. There was rumored a BIG fix of 52 items coming. I got tons of updates last week but I can't verify if it was the big one promised. In any event I had EVENTS that sent my new computer into a tizzy! I had to enlist my annual contract pro Guru to remedy things. The combination of the Guru and the flood of updates has my barely 3 month old computer functioning like a fine tuned Swiss watch. It boots up at the speed of light and performs snappily better than any previous OS. Thus I am on safe ground when I tell you that Win 8/Win 8 Pro functions like it is supposed to.
Based on my gut feeling, your problem sounds like it is may be in the hardware. If yours is old it may not have the system requirements and you will need to check those.

Win 8 is persnickety, flighty, emotional and hostile to outsiders. If it doesn't like some software it will give it an attitude toute suite. *( Righty away without diplomacy ).

If your computer is 5 years old or older it may be time to get a new one. You're having just too many issues.

* Check you system requirements ... Read more

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I've been trying to install the latest critical updates from Microsoft for the past month and everytime I keep getting the same error. After I let autoupdate detect and install what I need, the computer needs to reboot to complete the installation. When I reboot, the computer gets as far as the Win XP pro logo, just before the logon screen comes up, a blue screen appears with the following error message: "autochk program not found - skipping autocheck" After a few minutes the computer reboots and goes through the same cycle. The only way for me to actually get into windows is either through safe mode, or to pick the last configuration that worked option. After I get insto Windows, I uninstall the new updates and everything is fine again. I've tried to copy the check disk file from my XP CD into the system 32 directory, but that still didn't fix the problem. I think I've narrowed my problem to one of the following updates:

Does anyone have any ideas as to how to fix the problem?

By the way I'm running XP Pro with all updates prior to the ones that came out in the last month.
The error message appeared exactly as I wrote it, including the misspelled "autochk".

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I did something silly the other day that trashed my partition tables. So I reformatted the hard driive and then reinstalled Win 2000 Pro and Service Packs 1,2,3,4, then went to the Microsoft website for Win 2K updates. Microsoft sent me 32 updates, all in one batch.

As soon as the updates were complete, I rebooted *immediately*, and was rewarded with the Blue Screen Of Death with message as follows:

" STOP*** 0x000000A1 (0xDEAD010, 0x820C7030, ox00000000, 0x00000000). Inconsistency detected in the PCI Bus Driver's internal structure."

The BSOD message then made the following suggestions:

"Check to make sure any new hardware or software is properly installed" <I had not installed any new hardware or software>.

"Disable BIOS memory options such as caching or shadowing" <I did that, no joy.>

"Use SAFE MODE to remove or disable components" <I tried to boot in SAFE MODE but it gave me a Blue Screen insteadl>.


I repeated the reinstall of Win2K, SP1,2,3,4 and, as soon as I downloaded the 32 updates from Microsoft update, tried to reboot. Same thing.

One very odd feature: the updates refused to install separately, with a separate reboot for each update, and insisted on installing as a single batch.


I have checked google for "0x000000A1 (0xDEAD010, Ox820C7030" and got two references to this problem but no solutions.

I note that I have been running Windows 2000 Pro for three ... Read more

A:Blue Screen after Windows 2000 updates

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I am having issues. Back in march the PC was having similar issues and I was told the problem was malware related so I am back to your sight. Symptoms:1) Computer will not shut all the way down. Stops at Blue screen. The computer must be unplugged to continue. 2) Computer will not boot into safe mode.3) Computer will not boot into system restore console mode.4) MBAM scan runs but finds no exceptions.5) Security updates will not process6) I am using Firefox and I am not able to make advance tool changes. firefox takes up to 5 minutes to load prior to contacting my home page. 7) SPYBOT will not load.8) Trend microsystem appears to be updating but I don't think it is actually updated. The program is outdated and needs to be replaced with a current anti-virus program. I would appreciate your help. Please be aware I work M-F 8 AM to 8 PM (EST).

A:blue screen on shutdown updates will not process

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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After downloading the 12/12 updates, my computer started to blue screen.
This started with my monitor flickering then proceeded to squirrely lines everywhere and then the "lovely" blue screen came up and shut the system down!!
A got an error message that said Graphics driver stopped working. I have NVidia 9000 series.

After a couple of days of trying to resolve this without a properly functioning monitor and the system crashing during attempted Restores (NOT EASY) . . . I finally realized that this started occurring after the updates. Sooo, I was finally able to restore the system to a date previous to the updates. Guess what? Monitor/graphics are now fine - hmm?

However, after this, I created a manual Restore Point. Primarily for testing purposes. When I went to restore to this point, system would not restore successfully.

I have two issues:
1. I'm thinking something is messed up because I cannot perform a proper Restore now.
2. My computer doesn't have the latest updates and I am afraid to download them.

Can anyone please offer any insight and/or guidance? I'm thinking there is a bug in one of the updates that needs to be brought to Microsoft's attention.

P.S. At least one other user is having an issue too.

Thanks for your help.


A:Blue Screen after Windows Latest Updates

Originally Posted by meltie

After downloading the 12/12 updates, my computer started to blue screen.
This started with my monitor flickering then proceeded to squirrely lines everywhere and then the "lovely" blue screen came up and shut the system down!!
A got an error message that said Graphics driver stopped working. I have NVidia 9000 series.

After a couple of days of trying to resolve this without a properly functioning monitor and the system crashing during attempted Restores (NOT EASY) . . . I finally realized that this started occurring after the updates. Sooo, I was finally able to restore the system to a date previous to the updates. Guess what? Monitor/graphics are now fine - hmm?

However, after this, I created a manual Restore Point. Primarily for testing purposes. When I went to restore to this point, system would not restore successfully.

I have two issues:
1. I'm thinking something is messed up because I cannot perform a proper Restore now.
2. My computer doesn't have the latest updates and I am afraid to download them.

Can anyone please offer any insight and/or guidance? I'm thinking there is a bug in one of the updates that needs to be brought to Microsoft's attention.

P.S. At least one other user is having an issue too.

Thanks for your help.


Ok first of all you cannot restore to that point because there is nothing to change and is Unsuccessful. Next go through the upd... Read more

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I'm running a Dell Inspiron with Vista Home Premium 64bit SP1 (I've never gotten the option for an SP2 download). A week ago, I ran into some issues with Blue Screen that was somehow related to Windows Update.

I posted to this forum, and got some great help which seemed to resolve the problem. Unfortunately, it's back.

Here's a history. Sorry it's so long...I really appreciate all you tech gurus out there that are willing to look at and respond to the concerns of us less gifted.

1. WhoCrashed analysis of the minidumps indicated that it was related to my Broadcom network driver. However, the driver is up to date (as far as I can tell from visiting the Del support site), so it must not be that--but may be related somehow.

2. Everytime I did a system restore to before the Windows Update, it worked fine. So I just hid that update (it was a Defender definition update). That seemed to fix the problem.

3. Sometime today, Windows Update did an auto-update (which I didn't notice...it just did it in the background, I guess...it was an update for Update itself).

4. Also today (apparently after the Update), I decided to try a manual Defender definition update.

5. I turned my computer off, and when I booted up later this afternoon, opened up Chrome, and back came the ugly BSOD.

6. I did a System Restore to before the definition update (but after the Windows update). still got a BSOD.

7. Did another Restore to before the Windows Update. Things are running fine ... Read more

A:Blue Screen (BSOD) after Windows Updates


could you go onto c:\windows\minidump, zip the dump file and upload it to us? we can do alot more with the file than the description.

Also tell us about your hardware.. computer, model, ram, etc

thanks on advance


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HI all recieved this on two computers after updates need help. Not sure if I need to get to recovery console or not
can you please help this is from the first computer using blue screen view
Dump File : Mini071212-08.dmp
Crash Time : 7/12/2012 10:26:49 AM
Bug Check Code : 0x1000000a
Parameter 1 : 0x8bdc75f9
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x804e4232
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+20a2c
File Description : NT File System Driver
Product Name : Microsoft? Windows? Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Crash Address : ntoskrnl.exe+d232
Stack Address 1 : ntoskrnl.exe+d8c5
Stack Address 2 : ntoskrnl.exe+100db
Stack Address 3 : ntoskrnl.exe+617dd
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini071212-08.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208

Dump File : Mini071212-07.dmp
Crash Time : 7/12/2012 10:12:29 AM
Bug Check Code : 0x1000000a
Parameter 1 : 0x8bdc75f9
Parameter 2 : 0x00000002
Parameter 3 : 0x0000000... Read more

A:Blue Screen After Installing Windows updates

Did the updates fully install before the BSOD?

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i am using hp pavillion g6-1301tx, last day i formatted  my windows (win 7 ultimate) so i downloaded all the drivers installed it after when i restarted after installing the graphics  driver of AMD the screen  are showed  driver not properly installed after couple of minutes the screen will be black out and will be back in 4 secthen after couple of minutes the screen will be turned blue with some writing  and it will restart and happen the same process , seeing this i went to safe mode and uninstalled the AMD graphics    then restarted it then there was no screen black outs or blue screen but the laptop was working slow as 512 mb ram but i am having 4 gb ram , i tried to install intel graphics then the answer was this laptop cant meet the requirements. so i tried to install from internet  site of AMD as well as INTEL but no change was done. so i hope there will be a solution for this.

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Recently my PC has begun to BSOD during use. I've read through quite a few other threads on the same problem and i have general understanding of the cause of this problem.Could anyone offer any assistance on how to prevent future BSODs? I have attached dump files i attained from SF Diagnostic Tool.
Thanks in advance

Attachment 312994

A:Randomly Occurring BSOD's Driver Irql not less or equal

More information is required.

You are getting errors from your Atheros NIC driver, I need to know what exact version you have so I can point you to the correct driver.

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck D1, {0, 2, 0, fffff88003f884be}

Unable to load image \SystemRoot\system32\DRIVERS\L1C62x64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for L1C62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for L1C62x64.sys
Probably caused by : L1C62x64.sys ( L1C62x64+64be )

Followup: MachineOwner

fffff880`03be30e8 fffff800`030dc169 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`03be30f0 fffff800`030dade0 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000001 : nt!KiBugCheckDispatch+0x69
fffff880`03be3230 fffff880`03f884be : fffffa80`0e488fc0 00000000`00000078 fffffa80`1153a230 fffffa80`1153a270 : nt!KiPageFault+0x260 (TrapFrame @ fffff880`03be3230)
fffff880`03be33c0 fffffa80`0e488fc0 : 00000000`00000078 fffffa80`1153a230 fffffa8... Read more

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Recently, with TSF help I resolved an ethernet controller driver issue and was able to get back on the internet.

Things were going great with my computer until Microsoft automatically downloaded 81 XP updates at once. When I rebooted I got a blue screen with the following message:

problem by following file nv4_disp

The device driver got stuck in an infinite loop. This usually indicates problem with the device itself or with the device driver programming the hardware incorrectly.

I found a restore point, reinstalled the ethernet driver and am back in business. However, now I am anxious about XP Microsoft updates. I don't want to keep on losing the driver.

A:Blue screen error message after Microsoft updates

Try this:
Uninstall the nVidia driver in Control panel > Add or remove programs.
Then install the XP updates.
When that's done - boot into VGA mode, disable anti-virus, and reinstall the nVidia driver.

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System Specs:

Motherboard: Asus A8N32-SLI Deluxe
Processor: Athlon 64 X2 Duo
Ram: 2 GB
Power Supply: Thermaltake 600W
Hard Disk: 1 Seagate Barracuda SATA (Boot)
1 Seagate Barracuda EIDE (Data)
DVD Drive: Aopen EIDE
DVD Burner: Sony EIDE

I have a been having a very unusual problem, which I believe may be hardware related. Here is what happens:

Windows is running an automatic update. Usually it works fine, but sometimes I will lose my internet connection. To restore my internet connection, I have to shut down my computer, and unplug my cable modem to reset it. Once that cable modem is reset, I start my computer to restore internet connectivity. However, in some instances, it will bluescreen, giving the following message: PAGE_FAULT_IN_NONPAGED_AREA

When this happens, I have to boot into safe mode, and run system restore, often twice(use last known good configuration does not work). If I don't run system restore, the bluescreen error repeats with the same message. Once I have restored the system, it acts normally again until the next problem manifest.

In some instances, including todays instance, I cannot power the computer back on immediately after the crash. I such down several lights and my HL-5040 printer, and eventually got power back to the computer. I was able to repair it normally after that.

There is one symptom I find interesting: upon restoring the system, many files loaded on my data hard drive, th... Read more

A:Blue screen occurs after occasional automatic updates

According to your dump file memory corruption is your issue. Therefore our advice is for you to run the free and safe Memtest on your RAM.

See the link below and follow the instructions. There is a newer version than what is listed; use the newer. If you need to see what the Memtest screen looks like go to reply #21. The third screen is the Memtest screen.

Step1 - Let it run for a LONG time. The rule is a minimum of 7 Passes; the more Passes after 7 so much the better. The only exception is if you start getting errors before 7 Passes then you can skip to Step 2.

There are 8 individual tests per Pass. Many people will start this test before going to bed and check it the next day.

If you have errors you have corrupted memory and it needs to be replaced.

Step 2 ? Because of errors you need to run this test per stick of RAM. Take out one and run the test. Then take that one out and put the other in and run the test. If you start getting errors before 7 Passes you know that stick is corrupted and you don?t need to run the test any further on that stick.

Link: http://www.techspot.com/vb/topic62524.html

* Get back to us with the results.

*** If Memtest shows no errors then find the voltage specs of your RAM and compare it to the voltage setting in your BIOS. Do they match?

* By the way, have you updated to Service Pack 3?

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As I was turning off my laptop this morning, I let it install updates before shutting down. The next time I turned it back on, I got a blue screen with 'PAGE_FAULT_IN_NONPAGED_AREA' and 'STOP: 0x00000050 (0xBFE4FFC5, 0x00000001, 0x805144BA, 0x00000002)'

I can't load onto safe mode either so I can't even find out what these updates are.

Can someone enlighten me please?? I really want to fix this.

A:Windows startup blue screen after installing updates

Okay so I've been reading around and tried to fix it by using a Windows XP Recovery CD. As it was loading, ANOTHER blue screen turned up with the technical information as:

STOP: 0x0000007E (0xC0000005, 0xF76450BF, 0xF7A91208, OxF7A90F08)
pci.sys - Address F76450 base at F76E000, DateStamp 3b7d855c

Anyone have ideas on how to fix this?

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Hello every one,

NEED HELP.................
I was in a hurry wanted to shut down the laptop. i didnt wait till the updates were finished, i pressed power button and shut down the system forcefully.
After some time again i tried to ON the laptop, it started as usuall and suddenly it showed me a Blue screen with STOP msg with some number starting with 0x000000F4(0x00000003, some other numbers). i could not see all the numbers as the screen changed fast.
i have valuable data in the laptop. bit worried about the data. i think this error is due to vista updates i hope, not sure.

My laptop is LENOVO. i am using windows vista.
my idea is to uninstall the vista recent updates through command in DOS, but dont know how to do that.
Or else............... is there any way out to copy the data in to external hard disk from the laptop through commands? after coping the data i can clear the laptop and install the windows OS newly.

If any one can suggest how to overcome this problem let me know.
need help, did any one of you faced the same problem?

thanks for your great help.

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I have a:

Intel core i5 750
Gigabyte GA-P55A-UD4 MB

My OS is Windows 7 Professional 32 bit

Following the latest batch of 9 updates I have developed a BSOD issue on startup.

I can restore the system and then it runs fine, however as soon as I apply the new updates the BSOD returns.

I thought it may have been a conflict with my anti-virus software - AVIRA - so I tried unistalling it, however, windows decided to apply the new updates during this reboot, triggering another BSOD and then restoring a damaged installation of the antivirus software.

I have updates set to download but not update without my authorization, however, windows is applying them again after each restore and I do not know how to stop them. Currently my system will BSOD, then I restore it to a working state and the next time I shut-down windows applies the updates and the whole process repeats.

I have included the minidump logs and the performance test as a zip file.

thanks for any help

A:Blue Screen on start-up following latest Win7 updates

Issues with the ADFS service listed in PERFMON. Uninstall Adobe products and reinstall the latest available version

You have 73 updates installed, my copy of Win7 x64 has 87 updates.
Disconnect from the internet, then use System Restore to reset the system.
Then rechange the Windows Update settings so that it won't install unless it asks you first.
Then set a new System Restore point.
Keep in mind that you're gonna have to go get these missing updates later on.

Uninstall the ATI Catalyst Control Center (older versions may have BSOD issues). If you must have this program, then download the latest version AFTER uninstalling the current one.

Update your USB 3.0 drivers - older one's have had BSOD issues. But none have been seen for several months - so we presume that an update has fixed the problems.

The BSOD points to your Avira Antivirus as the cause. Please do the following:

Anti-Virus Removal:
Please do the following:
- download a free antivirus for testing purposes: Free AntiVirus
- uninstall the Avira from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of Avira using this free tool: Knowledgebase for Home
- IMMEDIATELY install and update the free antivirus
- check to see if this fixes the BSOD's

ATI video drivers are also present in the stack text - so I'd suggest uninstalling ALL ATI stuff from your system. Then download the DRIVERS ONLY (in the individual download t... Read more

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So yea, today i was surfing the net then I decided to close my laptop then I saw that it needed a shut down and needed to update some vista stuff. So I clicked shutoff then the updates started and ended.
Then after a few after dining, I wanted to go on my laptop so I started it, the updates started and then was stuck at 25% for like 30 minutes so I decided to force shutdown.
After forcing shutdown, I restarted the laptop, then it brought me to the Windows Error Recovery.
(Safe mode, Safe mode with networking, Safe mode with command Promt, Last known good config, Start Windows Normally )
I tried em all and it still brought me to that blue screen of Death. ( the Blue screen appears too fast and shut down quickly for me to read what it says )
Then it restarts and do the same thing again and again

I lost my Vista premium CD and all. What to do?
I got a eurocom M860TU laptop.

A:Blue screen Error after installing Vista updates

Hi this may help yiu run a repair http://neosmart.net/blog/2008/windows-vista-recovery-disc-download/

method 1 http://www.bleepingcomputer.com/tutorials/tutorial148.html

method 2 http://www.vistax64.com/tutorials/88236-repair-install-vista.html

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Hi, i'm running on Window Vista and just bumbed into this problem. Can you help me?

and this is the extra file... When i used symantec to scan, it detected nothing, but the auto protect of symantic picked up trails of trojan..

I am going to be away for 2 days. So I just want to show that I have repeated the 5 steps to get the most updated condition of my computer. Automatic Updates are still off. Error code is code 80070422 and must be virus. Symantec antivirus no longer pick up any trail of virus. Before, auto-protect scan would identify Trojan, but now everytime the computer starts, the auto-protect window would appear without showing anything (which is weird because normally it only appears when there is virus)

Here is the Panda Active Scan's log

ANALYSIS: 2008-07-31 15:20:53
Description Version Active Updated
Sym... Read more

A:Blue screen, automatic updates cant be turned on, IE and Firefox non responding

BUMP, please. It's been almost a week!

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Hello everyone,

for the past couple of days my laptop had been playing up. I think it was a faulty driver of some sort. It used to say SVHost (or something) was shut down - restarting in 1 minute.

Earlier today I installed some updates from Microsoft on my Dell Inspiron 6400 laptop (running Windows Vista Home Basic) and after restarting it just failed to load.

It starts and when it comes to the black windows loading screen you can see a sudden flash of a blue-screen and then it restarts.

I've tried pressing F8, F12 and going through the various settings. I've tried using the start-up repair and doing a memory test and it's not picking up anything.

I've tried using the system restore option. It says it's done it but theres no affect on the laptop.

I am unable to boot into windows safe mode as the same thing happens. I'm guessing windows it corrupt. Am I right in saying this?

I've got a lot of work & settings which I havn't backed up. I'd like to atleast get access in safemode so I can back all that up.

I do not have the Windows installation CD's as it came pre-installed. I do have CD's for Vista Business however.

Please advise.

Kind regards,

A:Blue screen of death + endless restarts after installing updates

I've just been reading the news and I think it's this:


Can you give me some advice as to how to procceed?

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This is an error explanation - with a solution (which I do not like) and perhaps one of you know a better one:

This laptop was bought with Windows 8 in 2015 and then upgraded to 10 (automatically) last year.
It worked fine until yesterday, where there was a big new Windows 10 update.

When it restarted, I got a blue screen with the information one should rebuild the BCD.
I organised a Windows 10 DVD + an external DVD player and started bootrec /rebuildbcd

It worked fine until I confirmed the found system 1 - confirmed that with Y(es)
and got the message like: One device connected to the system isnt present any more
Sourcing the internet I found an information that this message can be caused by a defect UEFI
CMOS setting and one can set the CMOS of the laptop to default values.

I did that and then started again bootrec /rebuildbcd

This worked now fine - no more error message - and the system started fine again

... until .... I had the next automatic update from MS for Windows 10 ... I had to do the
same procedure again.

... now, for the wise guys of MS and Toshiba - do I have to live with that for the rest
of the time of this laptop - or is there a better solution

Thanks in advance

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Hello, everybody.
I was just wondering how to look for hardware updates, specifically a touchscreen driver. The specific ID for my driver is HID\VID_04F3&PID_0379&COL01. If anyone can help, then please respond.
Mod's Edit: Additional information added to Subject line for clarity of issue.

A:B50-30 - Touch screen Driver updates & problems.

Please post your model number.  Example: G70 or B560.  That information will help those responding provide specific answers. 
If you are using Windows 10 have you tried using the Companion 3 app to see if it locates the driver for you?
Otherwise you can do a manual search for newer drivers by visiting the link below.  The download list can be sorted by the most recent date, but it is still a good idea to check version numbers.

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? OS - Vista/ Windows 7 ? - Windows 7
? x86 (32-bit) or x64 ? - x64
? What was original installed OS on system? - Windows 7
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? - Full retail
? Age of system (hardware) - Around 4/5 years
? Age of OS installation - have you re-installed the OS? - I re-installed around 3 months ago as I thought it might help the problems.
? CPU - AMD Athlon 64 X2 4800+
? Video Card - Nvidia GeForce 7950 GX2 (memory: 512MBytes)
? MotherBoard - DFI Corp Ltd, Lan Party NF4 Series (chipset: NVIDIA nForce4)
? Power Supply - brand & wattage - Think it is the Galaxy 1000 W

For your info, I was running my virus checker when running perfmon which maybe why its saying the RAM was busy?

I've been getting blue screens in Windows 7 for a month or two. They say different things but I've noticed they often say "Memory_Management". This usually happens once or twice when starting up but the computer runs steady after that. My windows have started blurring the past week or so. Any ideas what it might be?

Here is some of my spec from CPU-Z:
CPU: AMD Athlon? 64 X2 Dual Core Processor 4800+
Northbridge NVIDIA nForce4 rev. A3
Southbridge NVIDIA nForce4 MCP rev. A3
Graphic Interface PCI-Express
Memory Type DDR
Memory Size 2048 MBytes
Physics Card: AGEIA PhysX 100 Series PCI Card
Windows 7

T... Read more

A:Windows 7 Driver, Graphics Card, Motherboard or Memory Errors Occurring

Bump as recommended as the thread has been responded to in 48 hours.

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Hi folks
Computer specs at the end of this post.

I'm suddenly having trouble starting my computer normally. I came home yesterday to find the machine stuck on the Windows loading screen - apparently it had been there for hours when my son tried to start it. It wasn't frozen, the animation was going but it wasn't proceeding with boot.
I powered it down and restarted. This resulted in a blue screen informing me that Windows has encountered a problem, needs to close to avoid damage, said to check the BIOS,etc. The code at the end of this screen was:

STOP: 0x0000007E (then 3 sets listed which I can provide if needed)

Eventually I was able to boot into Safe Mode, but that did not last.
I began to suspect a hard drive problem, so tried to run check disk and was told it would have to run at next startup. I said OK, restarted and tried to boot back into safe mode, but the screen froze when it got to iomdisk.sys, while loading the drivers. It won't boot into Safe Mode with any option, Last Good, Command prompt, etc.

I tinkered around and switched my drives out ( I have two on this machine) and was able to log onto an old profile in Windows. I was able to run an IDE diagnostic from there and both drives passed. I can access and navigate through both drives, I just can't boot from my preferred drive configuration.

Now suspecting Iomegaware might be the cause (I have a zip drive I never use anymore, but never uninstalled the software). I renamed iomdisk.sy... Read more

A:Solved: Blue screen, won't boot, 0x07E (now problems with windows updates)

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When i try to install a windows package installer, i'm getting the first screen twice. How to resolve this issue?

P.S. I'm installing a .msi which has a function written to call an exe.

A:Install screen occurring twice

That is pretty vague. Can you tell us what software? And what Windows Installer .MSI? In some programs, like Microsoft Office, there is an .msi and a Setup.exe. The .msi will launch but not complete. You have to install from the .exe.

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I occasionally get a blue screen with the following at the top:


and at the bottom:

Technical Information:

***STOP: 0x000000D1....


Running a Dell Dimension 4600 with Windows XP Home edition. I had installed 1 Gig of RAM a while back. Could the problem be attributed to that? I have no idea. Please help. Thanks

A:Driver Blue Screen Please Help

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I get a blue screen on sign in when the laptop has been in hibernation , it indicates USB driver error and the debug file points to the Intel USB 3.0 file iusb3xhc.sys. Any idea  how to fix this please?  

A:Blue Screen from USB driver

Hi!, @MartinG3: Welcome, to Forum !. Try, with ... To run a system file check (SFC) Open an elevated ... cmd windowGo to, start --> type CMD --> right click and run, as administrator Type SFC /scannow You may have, to run this, up to 3 times. Let us know the results at the end:http://support.microsoft.com/kb/929833http://pcsupport.about.com/od/toolsofthetrade/ht/sfc-scannow.htm

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My PC XPS 8700 bought in 2014 cannot boot to Windows at all. The blue screen error was system_thread_exception_not_handled - no any driver name.
The problem was occurred after MS updates were applied automatically when shutting down on Thursday 14th July 2016. My PC has been running Windows 10 since Windows 10 available and MS updates were applied automatically without any problem before this week.
I tried to go through Advanced Option in the blue screen > Troubleshooting > Advanced Options. And then I can go to Command Prompt but I cannot boot it to any Safe Mode.
Unfortunately, I did create a system repair disk or system image backup with Windows 10.

Please help and thanks in advance.

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I have a Toshiba laptop with the following configuration. I have been frequently encountering BSODs, especially when I lock the screen and try to resume.
I have attached the mini dump files to dropbox and the link is below.
Could you please take a look and let me know?

Manufacture: Toshiba
Operating system: Windows 7 Home premium - 64 Bit
Processor : Core i5 M 480 @ 2.67GHz
RAM: 4.0 GB
Total size of hard disk(s) 582 GB
Display adapter type Intel(R) HD Graphics
Total available graphics memory 1696 MB


Any help would be highly appreciated
Thanks in advance

A:BSOD occurring during lock screen

Hello mkamalakkannan, welcome to seven forums. I will try to assist you with this. I checked the last 5 Dump files and 4 of the 5 were the same. Those 4 listed

start end module name
fffff880`00e00000 fffff880`00e33000 pci (pdb symbols) c:\symcache\pci.pdb\CB76D2E9B4BD4058A1AD2452855153671\pci.pdb
Loaded symbol image file: pci.sys
Mapped memory image file: c:\symcache\pci.sys\4CE7928F33000\pci.sys
Image path: \SystemRoot\system32\drivers\pci.sys
Image name: pci.sys
Timestamp: Sat Nov 20 03:19:11 2010 (4CE7928F)
CheckSum: 00033150
ImageSize: 00033000
File version: 6.1.7601.17514
Product version: 6.1.7601.17514
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Microsoft Corporation
ProductName: Microsoft? Windows? Operating System
InternalName: pci.sys
OriginalFilename: pci.sys
ProductVersion: 6.1.7601.17514
FileVersion: 6.1.7601.17514 (win7sp1_rtm.101119-1850)
FileDescription: NT Plug and Play PCI Enumerator
LegalCopyright: ? Microsoft Corporation. All rights reserved.
Which is from a Windows Update. And

start end module name
fffff880`04a26000 fffff880`053f8d80 igdkmd64 T (no symbols)
Loaded symbol im... Read more

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I have been getting blue screen crashes now for a few months. Engineers gave me new hard drive and i re formatted. I have sps on and updated my nvidia graphics card driver. I keep getting this random blue screen and the error code starts 0x00000008E which i have been told is my graphics card? but if i have the newest driver could this still be the problem?

A:blue screen (device driver)

yes, i have had my laptop go to blue screen errors when certain drivers were installed. I eventually settled on a earlier verison and had no problems. Hoppe this helps

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hey all,
recently i added t my computer a via vt6421 sata card, i wanted to installed the latest drivers so i did, after that y computer detected it as other card (3249) i deleted one part of the driver pack and reset the computer every since i see blue screen.
i have tried to do the following:
-normal mode
-safe mode
-last know cfg
-put in the xp cd and go to recovery mode and disable 3 boot files(3 names with via in them)
-put in the xp cd and go to recovery mode and type bootfix
-delete the via folder from programs file and every thing with via releated on the same hard drive
im currently connected the hdd to other computer trough the via vt6421 so i able to go around the files there but nothing so far.
i was thinking to go into the boot file or whatever file that holds the driver startup info but dont know which file is that..

does anybody have ANY idea, i dont want to format my windows....

A:blue screen after driver installed

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I purchased an asrock z77 deluxe motherboard and tried to install it. It came with a disk that has window 7 install files that i wasnt aware of at the time. I proceeded to start the install process. It installs several files like Intel rapid storage, audio drivers, usb drivers etc . Everything was going accordingly until it got to one of those things and the computer restarted but got stuck in blue screen repeatedly with a warning that it couldnt diagnose or fix the issue.

Now here's the thing. I have a back up hardddrive that pretty much has an image of the current disk that im using. It was a 120gb ssd drive that i had to get rid of to get a bigger ssd. I ran the migration program it comes with and just put it aside and started using the newer drive.

Now here's the question im looking to get answered. Since i switched the drives, i've installed a bunch of programs on the new drive that i dont want to lose and im trying to see if there's a way to back up the "program files" "program data" etc folders , do a full install of windows on the drive and then transfer those folders into the drive.

since the fresh install of windows will essentially wipe out everything on the disk, then ill install the correct drive for my motherboard. Following that, i will then restore the program folders that i hopefully backed up.

Is that possible to do? will the programs work ? what do i need to make that happen?

A:I installed a win 7 driver on my win 8. Now blue screen.


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