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BSOD after Dell Updates installs Audio update

Q: BSOD after Dell Updates installs Audio update

Windows 7 x64. Generic image on Latitude E7470s with up to date BIOS and drivers per Command Update and manually installed drivers.
Recently we've gotten a rash of about 20 systems that as they've been getting updates for Dell drivers their systems crash with BSOD APC_INDEX_MISMATCH multiple times per day. We've tried removing the currently installed drivers manually and then reinstalling current drivers but it does not seem to fix the issue. Has anyone else seen this? I'm pasting the output from our .DMP output in the Debugger. What I'm confused about is the process: audiodg.exe This is a Windows system file and not part of the Realtech driver.
Microsoft (R) Windows Debugger Version 10.0.16299.15 AMD64Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\user\Desktop\user\112817-15194-01.dmp]Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: srv*Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64Product: WinNt, suite: TerminalServer SingleUserTSBuilt by: 7601.23915.amd64fre.win7sp1_ldr.170913-0600Machine Name:Kernel base = 0xfffff800`0320e000 PsLoadedModuleList = 0xfffff800`03450750Debug session time: Tue Nov 28 11:08:18.113 2017 (UTC - 8:00)System Uptime: 1 days 16:50:22.976Loading Kernel Symbols............................................................................................................................................................................................Loading User SymbolsLoading unloaded module list..........................................******************************************************************************** ** Bugcheck Analysis ** ********************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1, {7709bdaa, 0, ffff, fffff880055d1b60}
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )
Followup: MachineOwner---------
0: kd> !analyze -v******************************************************************************** ** Bugcheck Analysis ** ********************************************************************************
APC_INDEX_MISMATCH (1)This is a kernel internal error. The most common reason to see thisbugcheck is when a filesystem or a driver has a mismatched number ofcalls to disable and re-enable APCs. The key data item is theThread->CombinedApcDisable field. This consists of two separate 16-bitfields, the SpecialApcDisable and the KernelApcDisable. A negative valueof either indicates that a driver has disabled special or normal APCs(respectively) without re-enabling them; a positive value indicates thata driver has enabled special or normal APCs (respectively) too many times.Arguments:Arg1: 000000007709bdaa, Address of system call function or worker routineArg2: 0000000000000000, Thread->ApcStateIndexArg3: 000000000000ffff, (Thread->SpecialApcDisable << 16) | Thread->KernelApcDisableArg4: fffff880055d1b60, Call type (0 - system call, 1 - worker routine)
Debugging Details:------------------
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 7601.23915.amd64fre.win7sp1_ldr.170913-0600
SYSTEM_MANUFACTURER: Dell Inc.
SYSTEM_PRODUCT_NAME: Latitude E7470
SYSTEM_SKU: 06DC
BIOS_VENDOR: Dell Inc.
BIOS_VERSION: 1.15.4
BIOS_DATE: 05/12/2017
BASEBOARD_MANUFACTURER: Dell Inc.
BASEBOARD_PRODUCT: 0T6HHJ
BASEBOARD_VERSION: A00
DUMP_TYPE: 2
BUGCHECK_P1: 7709bdaa
BUGCHECK_P2: 0
BUGCHECK_P3: ffff
BUGCHECK_P4: fffff880055d1b60
FAULTING_IP: +000000000`7709bdaa ?? ???
CPU_COUNT: 4
CPU_MHZ: af8
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 4e
CPU_STEPPING: 3
CPU_MICROCODE: 6,4e,3,0 (F,M,S,R) SIG: 9E'00000000 (cache) 9E'00000000 (init)
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0x1
PROCESS_NAME: audiodg.exe
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: USSJC-GXPRL32
ANALYSIS_SESSION_TIME: 12-07-2017 16:09:31.0305
ANALYSIS_VERSION: 10.0.16299.15 amd64fre
LAST_CONTROL_TRANSFER: from fffff8000327e3a9 to fffff8000327ee00
STACK_TEXT: fffff880`055d1928 fffff800`0327e3a9 : 00000000`00000001 00000000`7709bdaa 00000000`00000000 00000000`0000ffff : nt!KeBugCheckExfffff880`055d1930 fffff800`0327e2e0 : fffffa80`318de060 00000000`023be078 fffff880`055d1a88 00000000`00000001 : nt!KiBugCheckDispatch+0x69fffff880`055d1a70 00000000`7709bdaa : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x24500000000`023be048 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7709bdaa
THREAD_SHA1_HASH_MOD_FUNC: 713a38487ff3d82058f51d9870e0b3de39cbf964
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 561f1421a866d36916a994b3bd23a42b1aea0bb5
THREAD_SHA1_HASH_MOD: 2a7ca9d3ab5386d53fea7498e1d81b9c4a4c036b
FOLLOWUP_IP: nt!KiSystemServiceExit+245fffff800`0327e2e0 4883ec50 sub rsp,50h
FAULT_INSTR_CODE: 50ec8348
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: nt!KiSystemServiceExit+245
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 59b946d1
IMAGE_VERSION: 6.1.7601.23915
STACK_COMMAND: .thread ; .cxr ; kb
FAILURE_BUCKET_ID: X64_0x1_SysCallNum_4_nt!KiSystemServiceExit+245
BUCKET_ID: X64_0x1_SysCallNum_4_nt!KiSystemServiceExit+245
PRIMARY_PROBLEM_CLASS: X64_0x1_SysCallNum_4_nt!KiSystemServiceExit+245
TARGET_TIME: 2017-11-28T19:08:18.000Z
OSBUILD: 7601
OSSERVICEPACK: 1000
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 7
OSEDITION: Windows 7 WinNt (Service Pack 1) TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2017-09-13 07:55:13
BUILDDATESTAMP_STR: 170913-0600
BUILDLAB_STR: win7sp1_ldr
BUILDOSVER_STR: 6.1.7601.23915.amd64fre.win7sp1_ldr.170913-0600
ANALYSIS_SESSION_ELAPSED_TIME: 525
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:x64_0x1_syscallnum_4_nt!kisystemserviceexit+245
FAILURE_ID_HASH: {e506ede0-d282-2e4c-5056-6cb373197a73}
Followup: MachineOwner---------

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RELEVANCY SCORE 200
Preferred Solution: BSOD after Dell Updates installs Audio update

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 71.6

I have a new T470p (type 20J6) with Windows 10 Enterprise x64 Build 16296 and System Update v5.07.0065. When I run System Update I am shown 11 optional updates. I select all these updates, click 'Next >' then 'Download'. The packages are downloaded and installed (9 successful, 2 could not be installed) then I reboot the laptop. If I then run System Update again I am offered exactly the same 11 optional updates. I've been through the entire process 5 or 6 times now. How can I 'reset' System Update so it doesn't keep offering me the same updates which it says have been successfully installed? UPDATE: If I install and use the 'Lenovo Companion' app and select 'System Update' from there I am told 'No updates are available. Your system is up to date'.

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RELEVANCY SCORE 68

See attachment. Has anyone else had trouble installing this update? I just ran a Windows validator on Windows 7 (legitcheck.hta) with said it was valid software (duh), and I have been able to install other updates and patches, except this one, which has to do with:

Security Update for Microsoft Visual C++ 2008 Restributible Package (KB973924)

I have it downloaded, but each time I try to install it, it fails. Is there a reason for this?

A:Windows Update installs all updates but this one.. Why?

  
Quote: Originally Posted by djpurity


See attachment. Has anyone else had trouble installing this update? I just ran a Windows validator on Windows 7 (legitcheck.hta) with said it was valid software (duh), and I have been able to install other updates and patches, except this one, which has to do with:

Security Update for Microsoft Visual C++ 2008 Restributible Package (KB973924)

I have it downloaded, but each time I try to install it, it fails. Is there a reason for this?


Hi and welcome

What error message are you getting on fail?

If no message you can go into event viewer (type eventvwr in search) go to the windows logs>applications tab, and systems tab. Look for updates and see what event ID and "source" are listed and let us know what they are.

Kenn J++

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RELEVANCY SCORE 67.2

I have encountered a Windows Update issue surrounding some Office updates (viz., KB2760411, KB2760583, and KB2760588). Update History records no installation failures ever and clearly shows these updates were successfully installed (current count 6 times). However, they constantly show up in the list of available updates, even after repeated reboots.

Have scanned with Malwarebytes Anti-Malware, using the latest database, and nothing was found.

Have executed Option 2 of How to Reset Windows Update in Vista, Windows 7, and Windows 8.

Have followed Windows Update Posting Instructions. Have executed SURT twice. SFC reports corrupt files it could not fix. See multiple failures reported in CBS.log (zip attached), but have no idea how to fix them.

Can someone point me in the right direction?

A:Windows Update Repeatedly Installs the Same Updates

You're not alone...










  
Quote: Originally Posted by derekimo


Yeah, a few threads here and on MS forums too,





Here we are again-Patch Tuesday





Updates Keep Reinstalling_no error





KB 2760411, KB 2760588 and KB 2760583 for Office 2007

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RELEVANCY SCORE 67.2

I had a problem with Internet Explorer Has Stopped Working. The problem still exists. One of the steps was troubleshooting Windows 7. The troubleshooter showed that Windows Update was not registered. The troubleshooter supposedly fixed the issue. I went to check the settings and Windows Update settings now are to Install updates automatically. It is greyed out and you can't change it. There is a message at the top highlighted in yellow. Some settings are managed by your administrator. The User account is set as administrator and I can't change the setting. It was set to Ceck for updates but let me choose whether to download and install them.

I haven't found anything on this and I would like some suggestions or a fix. Below is my System Information.

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU E8200 @ 2.66GHz, Intel64 Family 6 Model 23 Stepping 6
Processor Count: 2
RAM: 5861 Mb
Graphics Card: Intel(R) Q35 Express Chipset Family, 256 Mb
Hard Drives: C: 74 GB (27 GB Free);
Motherboard: LENOVO, LENOVO
Antivirus: Trend Micro Internet Security, Updated: Yes, On-Demand Scanner: Enabled

Bill
 

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RELEVANCY SCORE 66.8

Ok over the past week or so windows has been installing the same 3 updates every night! Windows 7 Home Premium 64Bit

So I checked to see if they failed and they were installed successfully!

I have ran 3 different MS Fixit things to no avail. I have tried to update the PC manually however it does not go past 0% on installing the updates it just says preparing updates.

I tried adding 2 optional updates to make it 5 and manually clicking update however it sticks on 0% downloading updates.

I am usually pretty good at troubleshooting and fixing PC problems however this one I am defeated! I do not want to restore if possible, will this take away ANY of my files e.g work I have done I have never had to do it before!

However if someone can suggest a fix without having to restore that would be great!

Thanks in advance!
Ash

A:Windows Update - Installs Same Updates On Shut Down - 0% Stuck

Ok something new,

I tried some more fixes I found online I tried deleting the contents of the C:\Windows\SoftwareDistribution folder to no avail.

And also ran a program which reinstalled WU and all its .dll's etc.

Now I have a different problem it wont search for updates it says searching then stops and say error "8008005".

Tried disabling AV and FIrewall (Avast, Comodo and MBAM) and ran scans on all of those including SUPERAntiSpyware.

I only have one system restore from around 5 days ago when the updates were just reinstalling and i had no errors.

Should I restore to that or try and fix this error (which i have been looking how to with no luck!)

Thanks
Ash

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RELEVANCY SCORE 64.4

So, I acquired this great gaming PC a few weeks ago, and everything was going great - then I decided to install a fresh version of Windows 7 x64, and when it came time to install the video card drivers, I've faced a series of crashes, and it has only gotten progressively worse. Since then, I've encountered BSOD during new installs of windows 7, almost during every windows update, and during most driver installs. I was tinkering around with the HDDs (unplugging, replugging), because I read that I needed to disconnect one to be able to install properly on the SSD.

Anyways, some of the errors I've been receiving are:

Page_fault_in_nonpaged_area,
win32k.sys,
System_sewrvice_exception,
0x00000050,
0x0000003b,
0x0000001e,
and 0x0000007f

I pray It's nothing that I have to go back in and physically tinker with, because I'm so afraid of just making things worse.

I don't know how to post those long logs of errors, so if someone can try to help out a TOTAL newb, I would be very greatful. I really didn't want to come here to ask for a handout, but I'm running out of hope.

some general information:
Win 7 x64
Intel i5-2500k
MSI Z77A-G45 Thunderbolt Motherboard
MSI R7850 Twin Frozr OC Edition Radion HD 7850 GPU


Please be gentle.

Thank you

Scott

A:Constant BSOD, windows updates, fresh installs, etc...

Please follow - BSOD Help and Support - Windows 7 Help Forums

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RELEVANCY SCORE 64

I have automatic updates disabled; I also disable windows update and bits and allow it to run only once or twice a week; On an off chance I had forgotten to disable windows update for two days, it automatically installed an update even though automatic updates
was confirmed disabled and set to "check but do not download."  This suggests Microsoft or a MITM may be capable of pushing unwanted updates or worse.
I suspected that Microsoft and affiliates working with the NSA, DoD, Israel, and or the US and possibly other foreign governments are testing to see it if were possible to run an update with the future intent of injecting malware. I have since disabled automatic
updates and run them only at my own leisure. It is every first or second Tuesday of each month that windows releases their monthly security rollups, providing little reason to leave automatic updates on 24/7. With windows update's history of malfeasance, collusion
and security risks I recommend all security conscious users do the same. 
It would be nice to see a script for accomplishing this automatically, if anybody could provide details on how to do this, that would be much appreciated.


https://www.youtube.com/watch?v=XWn4TXKgidw

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RELEVANCY SCORE 61.6

purchased March 2012 (3 months ago) @ Costco - full purchase w/ OEM

HP Pavilion dv6-6c43cl Entertainment Notebook PC
Windows 7 Home Premium x64
Service Pack 1
Intel Core i5-2450M CPU @ 2.50 GHz
8 GB RAM / 700 GB HB

I've tried and I've tried to get the system health to open but I can't. I'm just too old, and an amish/chinese to boot. I've worked hours to get this perfect for you as this is my husbands computer and he is really a computer ditz soooo if you can tell me how to get past the admin bit, I'll do it. I did go to cmd and run as admin and typed the net thing and tried it again but to no avail....

the BSOD has been happening almost since the beginning with the first HP update. we both had new computers, I had no difficulty with mine, he did so I returned his and there were no more of that model so I got a different model and the same thing happened so I'm thinking that it is a 'user' error.

thank you so much for your help. us elderly need it more and more.... ugh!

A:BSOD - BAD_POOL_CALLER - usually after update installs

Hello roxbits. Welcome to Seven Forums. I have looked at your file upload and there does not seem to be any .dmp files in it. The .dmp files are the ones we need to analyze the BSODs. To ensure that they are being generted, please follow these instructions;

Go to Start and type in "sysdm.cpl" (without the quotes) and press Enter
Click on the Advanced tab
Click on the Startup and Recovery Settings button
Ensure that "Write an event to the system log" is checked
Ensure that "Automatically restart" is unchecked
Under the Write Debugging Information header select "Small memory dump (64 kB)" in the dropdown box
Ensure that the Small Dump Directory is listed as "%systemroot%\Minidump" (without the quotes)
Click OK twice to exit the dialogs, then reboot for the changes to take effect.

Give it a few days, let some more BSODs occur and repost with the original steps you took the first time, in this same thread.

One more thing for you to do, try running SFC /SCANNOW Command - System File Checker
you should do this three times. Reboot after each run. And let us know if any repairs are made.

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RELEVANCY SCORE 61.6

Hi all,
I'm interested in your strategies for getting updates for your Dell laptops.
When I got my XPS 15, I subscribed to the Technical Updates service, to receive emails about updates.
That was before I realised my laptop came with the Dell Update application, which advises me of updates via notifications.
I was a bit uncomfortable having two sources of updates. Am I wasting bandwidth downloading the same update twice? Am I overwriting a newer update from one source with an older update from the other source? etc
And I've recently had the SupportAssist 'plugin' installed. Lo and behold, it's Drivers and Downloads section is also suggesting updates.
Do I need all three of these?
I'm tempted to unsubscribe from the emails, uninstall SupportAssist, and just rely on Dell Update. Am I going to miss any important updates if I do this?
Thanks for your help.

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RELEVANCY SCORE 55.6

Hello!
I bought a Dell XPS 15 (9550) with Windows 10 and so far everything have been good, except that I keep getting empty updates from the Dell Update-app. 
I have installed these empty updates ("0 updates are ready to install") many times but they never stop. 

Today, I got this message: "73 updates are ready to install", which got me a bit worried. 
What can I do? 

A:Dell Update - Empty updates "0 updates are ready to install"

I'd suggest you uninstall / reinstall Dell Update. Type Settings onto [Cortana] search box, click on Apps, and then uninstall Dell Update. To reinstall: expand Application in the link below, and then Dell Update.
Support for XPS 15 9550 | Drivers & downloads | Dell US

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RELEVANCY SCORE 55.2

New Inspiron i7559 purchased 1-13-17. Windows 10 Home pre-installed.
2-12-17 -  Audio devices disappeared after Dell updates.
"No Audio Devices are installed"
REALTEK driver does not show up under Sound, Video and Game Controllers
Dell Realtek driver re-installation same result.
Dell diagnostics did not find a sound card.
I ran UBUNTU Live off a flash drive and no sound devices were found.
I am now using a USB sound adapter and that works OK.
I think the Realtek chip or decoder is fried.

A:Inspiron 7559 Audio devices disappeared after Dell updates.

I don't think an update would burn out your audio although it may have made some type of change to your configuration.  Do you know what update it was?
In Device Manager, if you set it to see Hidden Devices, does the Realtek Audio show there?
If you look in Task Manger, the Services tab, there is a Windows Audio and Realtek Audio Service.  Are they both running?
Just a warning, there is supposed to be a fairly large Windows Update released Tuesday.  That may help or hurt but possibly it will address the problem you are seeing.

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RELEVANCY SCORE 53.2

o/s Windows 10. Update my drivers with a free trial program, but after the scan, b4 it wld update they require a fee. The scan said 16 drivers needed updating. I tried a number of so called free updates, each scan found a different number of so call "needed" updated drivers. Seems like a scam to get an annual fee. QUESTION: Is there a way to get system driver updates, "that are really needed", not just a scam to get my money into their pockets? Retired, on a limited income!!! I would be willing to pay a reasonable fee for a product that actually perform a ligitamate service, as I am computer illiterate and need all the help I can get.
 

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RELEVANCY SCORE 53.2

Hi,
Recently, every time I let Dell Update install the following:
- Intel HD Graphics Driver
- Dell Update - SupportAssist Update Plugin
It fails and I get the BSOD with the Stop Code: PAGE_FAULT_IN_NONPAGED_AREA and What Failed: ddkmd.sys.
Does anyone have any idea what I can do to solve this?
Thanks

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RELEVANCY SCORE 53.2

my pc wont let me install any anti virus programs. i have a legitimate copy of Windows Vista Home Premium and it wont let me install microsoft essentials or mcafee. i am currently unprotected and windows defender or windows itself will not update. i am also being prevented from removing certain programs. HELP!!!!!!!!!!!!!!! THANK YOU IN ADVANCE.

A:no installs or updates

Hello,And welcome to BleepingComputer.com, before we can assist you with your question of: Am I infected? You will need to perform the following tasks and post the logs of each if you can.Malwarebytes Anti-MalwareNOTEMalwarebytes is now offering a free trial of their program, if you want to accept it you will need to enter some billing information, so that at the end of the trial you would be charged the cost of the product. Please decline this offer, if you are unable to provide billing information. If you want to try it out, then provide the billing information.Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.
For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program bef... Read more

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RELEVANCY SCORE 53.2

http://www.bleepingcomputer.com/forums/topic405604.html

78 views and no reply. thanx in advance for any help you can give me.

A:no installs or updates

Since you are already receiving help here, please continue in that thread. Do not start new threads or duplicate topics as this causes confusion and makes it more difficult to get the help you need to resolve your issues. Further, it necessitates staff spending time with housecleaning to remove those duplicate postings...time which could have been provided to others needing assistance.Thanks for your cooperation.This thread is closed. If you have any questions, please PM me or another Moderator.

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RELEVANCY SCORE 52.8

Hi,
It seems that I have a problem with the Dell Command | Update tool, because it keeps suggesting to download and update the same 3 updates all the time - please find enclosed a print screen. I already installed them at least 3-4 times, but nothing helps.. By the way, it didn't find the new BIOS version which I had to download manually.
While when I run the "detect drivers" tool via Dell's website, it doesn't find any new drivers to be installed. However, I suspect that it just doesn't work well, because manually I found several drivers available on Dell's webpage which were newer than the drivers which are currently installed on my machine (I logged in with the laptop's service tag, so I believe that only relevant drivers should be presented).
My machine is Dell Latitude 7480 running Win 10 Pro.
Please advise.
Thanks.

A:Latitude 7480 - Dell Command | Update keeps updating the same updates..

it seems that I'm not the only one with that problem:
http://en.community.dell.com/techcenter/enterprise-client/f/4448/t/20008176
http://en.community.dell.com/support-forums/software-os/f/3526/t/20008148
http://en.community.dell.com/support-forums/software-os/f/3526/t/19683989
p.s. I also have audio issues as described in the first thread by CoryR1992 (a popping sound from the speakers every 30 seconds or so).
Thanks.

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RELEVANCY SCORE 52.4

since the last round of updates my audio has stopped working, have been trawling the internet for solutions but nothing has worked... please help 

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RELEVANCY SCORE 52.4

My new laptop ran Dell Updates overnight a couple of days ago and I had to power it up the next morning, only to discover it was a complete restart and the programs I had open were closed. Luckily I think I was able to recover everything from the closed applications, but is there a way to tell Dell Updates when I want to restart the computer?
Also, I was able to do this with Windows 10 before the anniversary update, but the option seems to have disappeared in the settings now.

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RELEVANCY SCORE 52

Shortly after 3 am today, I noticed my Win 7 SP1 computer was about to automatically restart in order to complete installing updates. Before I could abort this, the computer restarted. And I immediately noticed that wretched Icon to "Get Windows 10" in my notification tray, with no way to remove or disable it.
When I checked my view updates history in Control Panel>Windows update, I saw that no less than 39 "Recommended" updates had been installed on May 31 - some issued as far back as 2012. Not one of them applied to issues on my system (the ones fixing problems with Lithuanian and Russian currency spring to mind as examples). In short, they all looked like updates I had hidden.
I checked my Windows Update settings, and Automatic Updates was still disabled. I went to Windows Update, and my "Hidden Updates" folder was empty. Well, at least I knew the what and where, if not the how and why, of what had happened.
Well, it was easy enough to uninstall the update that put the "Get Windows 10" icon in my tray - I just uninstalled the KB3035583 update from Control Panel in the usual way. Only took 3-4 minutes, including a system restart. Great - one uninstalled useless update down, only 36 to go. That should only take 2-3 hours.
But KB2600217 and KB2901983 were .NET Framework updates I had hidden back in 2015. And when I check Windows Update, it is now offering me no less than 12  Important .NET security updates that have been issued ... Read more

A:Windows installs hidden updates

Did you install the recent Win 7 SP1 KB3125574 convenience rollup? Maybe they got installed via that rollup??  Or did they get automatically installed because you didn't install the roll-up?
I have Win 7Pro+SP1 (32-bit) and I've only been offered MSE updates in past few days...
Make sure you specifically cancel the upgrade to Win 10 by clicking the link in the upgrade box to Change or Cancel... Just clicking the red X to close the box does not cancel the update. Clicking that X means you accept the upgrade and it will happen without further warning.
MS has been getting way too pushy and doing things without permission recently and that needs to STOP!

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RELEVANCY SCORE 52

I have been running with PCs since CPM, and have gotten away from many a blue screen...but this one is tough.
Usually I think I run a tight ship, with SafeXP but....

OS: WIN XP SP3 Prof.Ed.
Avast free
Disconnected from network.
Backed up, Console installed, Registry backed up.

Logs:
GMER works,
DDS does not, even DDS.htm or .scr. Even in Safe mode. Logs posted. "This tool does not support your Operating System" bogus error. Hijaak This file supplied.


Symptoms:
Security logs initally were full of a svchost service accessing the internet by disallowed of high port number. Searched but nada. The trouble seemed to get nasty when IPv1.6 was added by a MS update. It seems the raccoons figured out how to make a tunnel under the Network Service, so that the network icon in the taskbar was not blinking when I was accessing the network. PC disconnected.

Novell Netware was spontaneously installed but I defeated this and removed IPv1.6.
It looked like the network was sent to a filtering site, and then to the address of interest.

RKill helped get the Network Service behavior back. Now it shows I am disconnected.

Symptoms:
Avast intially reported rootkit in locater.exe (replaced with clean copy but no effect).
Many boots have a dirty byte set so CHKDSK.exe runs on C drive.
RKill reports many fake error messages but does not find anything in the log when it finally runs. It did work though.

Clear selective blocking of executables .exe,.scr,.htm with fictici... Read more

A:Nasty Rootkit, no updates, no installs.

OK, I read the instructions on Kapersky TDSSKiller, downloaded latest:

Both the TDSS.exe versions came up blank on Alureon.

So this would seem to suggest the virus is not Alureon-related or a new version.

Still a lot of CHKDSK activity...wondering if this CHKDSK file could be corrupted?

RKill clearly shows hilarious bogus MS errors.

Bootkit?

N.

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RELEVANCY SCORE 52

When I get ready to shut down it gives me the option to install updates everytime I get ready to click the shut down but and it didn't do this before.

I have a screen shot of what happens when I get ready to shut down...It's always on update 1 of 1. I thought it would eventually finish updating, but it must be a glitch or something. It's been going on for about a week. Help please, thanks in advance.

A:My computer installs updates 1 of 1 when I shut down.

Welcome Caramelfyneqt.

It would be helpful if you knew what update this is trying to install? Perhaps going to Windows Update on your computer and try to find out what update it is trying to install?

That said, perhaps this will fix your problem :- How do I reset Windows Update components?

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RELEVANCY SCORE 52

Hello; I hope any1 could help me with this error;
E: Sub-process /usr/bin/dpkg returned an error code (100)

that's all i get every time i try to install or upgrade. This started when i did an upgrade on my ubuntu box; now i dont even have sound and I can update or install anything without getting this:

E: Sub-process /usr/bin/dpkg returned an error code (100)

HELP PLEASE
 

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RELEVANCY SCORE 52

Hi all,

On more than 1 occassion I have been offered an update immediately after I had successfully installed it (as confirmed in update history). I would venture to say that in about 50% of the times the update is no longer offered a second time after I reboot(whether or not instructed to by Vista). However, that still leaves me with plenty of occassions where I have to install the same update 2 or 3 times to be sure "it took" and the fact that this happens at all lol

Thanks in advance for your help!

A:Updates keep getting offered after successful installs

Hello Viviand,

Welcome to the Vista Forums.

Next time that happens, instead of downloading and installing the updates again, try clicking on the check for updates button on the left of WU. See if this updates WU or still finds that you need the updates.

Gary

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RELEVANCY SCORE 51.6

Hi all,
As title says, since the latest BIOS and driver updates a couple of weeks, I keep getting BSOD (presumed) and a restart. The restarts happen when a video (using Chrome) is paused and I've walked away from the laptop, so I don't get to see the error message. I have also witnessed a couple of ORANGE SOD's (Windows 10 forums state this is no different to BSOD) whilst videos have been playing but no error code is given on these.
Intel Graphics HD current driver version 21.20.16.4627
NVIDIA GeForce GTX 960M current driver version 21.21.13.6942
Have tried a few things, such as changing power management but it's still happening and driving me bonkers!
Typically, I am now out of warranty, although laptop is only 16 months old.
Any help appreciated.

Liz

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RELEVANCY SCORE 51.2

I tried installing admuncher and update to Acrobat Pro 8.0. With Acrobat, when I select update from the help menu nothing happens. I figure this must be avg av software, or a win 7 security feature that is blocking program installs+updates (my guess it is more likely Win 7). I don't know where to start to solve problem. Only account on Win 7 is my admin account.

A:(avg or) win 7 security blocking program installs+updates

It could be a security setting or an addon in your browser.

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RELEVANCY SCORE 51.2

Shortly before christmas I dropped my laptop and damaged the HDD. I had to get it replaced and have windows reinstalled etc.

Now there are a lot of little things acting up, and I'm thinking it could be because supposedly important updates aren't installing.

I still get the sign next to shut down on the start menu, which suggests updates will be installed, but they're constantly coming up as failed.

This is my update history, and the highlights ones are commonly failing.

Any ideas?

EDIT: Oh, and the error codes are all 8E5E03FB if that helps.

A:Since 'fix', laptop no longer installs important updates

Please follow the Windows Update Posting Instructions and post the requested data.

Please also post an MGADiag report - repair shops have an 'unfortunate' rep with reinstalling the OS.
we need to see a full copy of the report produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.


Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
How to Tell

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RELEVANCY SCORE 51.2

Hello,
I spoke with the VLSC and they told me that to be able to install ESUs onto windows 7 installations that we would need to do the following:

Purchase a single licenses of Windows 10 with software assurance to get imaging rights and downgrade supportReimage each windows 7 system in the curstomer environment with the volume license service center windows 7 image iso

I would expect the updates since they are basically downloaded from a portal to install on pretty much any current install of Windows 7.  Am I correct that we would be able to have the MSP (assuming they have software that can deploy the ESUs) push
out the updates downloaded from the ESU portal to our clients current Windows 7 OEM installs or is VLSC correct in that every system would have to be reinstalled with a new volume license image before the ESUs could be installed on the system?
Thanks!

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RELEVANCY SCORE 51.2

Hi,
Two days ago I was surfing the web and my computer decided to close everything and reboot, but not before configuring updates without my permission which I think is what I had it set on. My first thought was that it was some kind of virus so I shut it down before they were installed (held down the power button).

In retrospect, this was probably a stupid thing to do because then when I started it back up I got the blue screen saying windows failed to start or something like that ("this could be a hardware/software issue" etc). Anyway after a few other things, I decided to just completely wipe it and start over as I hadn't backed anything up so I lost all my files and everything else.

Then, about an hour ago it happened again while I was in the middle of a game (just quit the game and started shutting down and installing updates without any warning that I could see). This time I just left it to see what happened and here I am. I looked at what had been installed in update history and there's a huge list including:

Update for windows Vista (25 of these)
Security update for windows Vista (50 of these)
Cumulative security update for IE7 for windows Vista (1)
Cumulative security update for windows mail for windows Vista (1)
Security update for windows media format runtime 11 for windows vista (2)
Security update for movie maker 6.0 for windows vista (1)
Security update for Microsoft .NET framework, version 2.0 (1)
Security update for Jscript 5.7 for windows vista (... Read more

A:Windows Reboots + installs updates without permission?

Welcome

You have to realize that we are not there, with the ability to look at the machine and the settings. May I suggest that you follow these instructions and make sure that you are on the proper settings
Windows Update - Windows Automatic Updating

and

Windows Update - Enable or Disable Automatic Restart - Windows 7 Forums

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RELEVANCY SCORE 51.2

Pretty much, every time I shut down my computer it "installs updates 1 of 1". I've installed it 3 or 4 times a day for the past few days and it just won't stop now. When I check Windows Update, the last 15 or so items have all been "Security Update For Windows Vista KB981852, Status: Successful, Importance: Important".

So apparently, all the installations have been successful, but it still won't quit. Does anyone have any idea what I should do? Thanks a lot!

A:My computer installs updates every time I shut down

I would let it Update Eventually it will Stop you may want to check for updates and install them manually by going to Start>All Programs and Selecting Windows Update

Hope This Helps,
Josh

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RELEVANCY SCORE 51.2

As a lot of people are experiencing a problem with new installs not updating, judging by the number of new threads on this issue, to save a lot of people a lot of hassle, you may simply have to wait a few days for automatic updates because new Win10 installs updates are taking priority.

Here's a tip to the mods/gurus etc. If you see someone start a thread with these problems, just tell them they may have to wait a few days. Even better, create a Sticky about this issue. You'll make life much easier for yourselves and spare others a lot of hassle. Very simple.

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RELEVANCY SCORE 51.2

I am running Windows 7 and every time I shut my computer down, I get "Please do not power off or unplug your machine. Installing update 1 out of 4. . .," which takes about 7 minutes or so before it will shut down. It has ben doing this for months. It is clearly installing the same updates over and over again. I can shut it down, let it install the updates, restart and shut down 5 minutes later and it does the same thing. Any suggestions on what I can do to prevent this? Thanks!

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RELEVANCY SCORE 51.2

Hey:
 
There are 4 options to set MSE updates.
 
I have MSE updates set to: "Download updates but let me choose whether to install them."
 
But MSE with no warning, decides to start downloading and installing updates, and automatically shutdowns which requires a restart.
 
This usually happens when I walk away from the computer for a few minutes. I come back and the update already installed and shutdown, which requires a restart.
 
The problem with this is if I have open programs on the screen or processor work I am working on. The download installs and then shuts down, and I have to restart the computer. This wipes everything off the screen. Sometimes Firefox saves the open programs, sometimes it doesn't.
 
Most importantly to me, is the shutdown/restart doesn't save whatever I was working on the word processor. Which if you worked for 2-3 hours on a project and it disappears because of the shutdown, is not good a good thing.
 
So what's the trick to setting MSE so I can control the download/installation/shutdown/restart thing? So I can save my processor work beforehand?
 
Thanks in advance for any help.

A:I have set MSE updates for manual install, but it auto installs anyway?

Hi
 
Not recommended, but you may wish to change your Windows Updates to a similar setting.

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RELEVANCY SCORE 51.2

Hi all,

I do a lot of consulting in my spare time to home users. I often end up getting their computers secure and ready for use. I was wondering if anyone knows of a program that is intelligent enough to scan the system and apply windows updates as needed performing reboots, and resuming installation.

Basically I am looking for a standalone utility that can perform these actions until windows is completely patched. I have seen proprietary solutions for this that companies like Geek Squad use and was wondering if there is a commercial solution that provides similar functionality.

I am not interested in a program that collects updates and downloads them for building into images or SXL, but a nice little app that connects to microsoft and downloads the needed updates and restarts as needed.

If anyone has heard of any such solution I would be most interested in hearing your feedback.

Thank you!
 

A:A program that searches for updates installs and reboots

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RELEVANCY SCORE 51.2

I will start by saying I built the machine myself and originally I thought it was a ram stick, found one that I took out and the freezing stopped but it was the coincidence. It will freeze sometimes within 5 minutes or 1 hour. It is seemingly random. It will freeze with the full 16gb of ram and when i take out the stick with 12gb as well, and I figure its not the ram anymore and thats why I turn to you. I think it may be a software bug or something thats not installed. I have tried to install all the drivers that are out and the freezing happens sometimes when i go to install a program, download a driver, download a torrent, it seems during processes it just stops, screen locks up and it needs to be re-booted. Cant alt-tab, cant alt+ctrl+del or anything. Is there a program I can run to check everything? or a log or screenshots of a file or anything that you guys could use to diagnose? I'll get you anything you need, its frustrating that such a beautiful machine is freezing Also another thing that makes me think that its software rather than hardware is the fact that when i try to install windows updates they fail with an error 800B0100 and I have tried resetting the updater and running Microsoft tools and troubleshooters, nothings working.

Specs:
Windows 7 Home Premium 64bit
AMD FX-8150 Zambbezi AM3+ 8 core processor
16GB Corsair Vengence DDR3 Ram @668 Mhz 9-9-9-24
Asus M5A99X Evo SB910/950
Nvidia GeForce GTX560 2GB
Sata3 Seagate 1TB HDD
Sata3 OCZ Agi... Read more

A:My new windows 7 rig freezes during downloads, installs, updates

Work through these Troubleshooting Steps for Windows 7 starting with Malwarebytes scan, Clean Boot and SFC. Stress test your RAM for 5-6 passes or overnight.

Someone with expertise on RAM timing also needs to look at your settings there.

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RELEVANCY SCORE 51.2

Craeted iamge for T520 Win10 and deployed, clients are trying to install windows updates repeatly when turnrd off, don't complete do to Write filter being on. What is the prefered method of diabling updates on a Win10 image? I would think the base image would have this pre configured?

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RELEVANCY SCORE 51.2

Just did updates today, 1 important and 4 optional. Have not researched yet which one exactly but one of those put GWX back on my PC despite having previously disabled OS Upgrades through group policy. When I checked my group policy is was set back to "Not Configured".

KB915597
KB2952664
KB3102429
KB3035583
KB3112148

Edit: Seems like KB3035583 and KB2952664 are the culprits.

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RELEVANCY SCORE 51.2

What do you guys recommend for this purpose? Anything to avoid?

A:Tool to monitor all your installs applications for updates?

Originally Posted by x509


What do you guys recommend for this purpose? Anything to avoid?



You could try:

PowerShell PackageManagement (OneGet) - Install Apps from Command Line - Windows 10 Forums

I do not use native or 3rd Party software managers, but have been tempted to implement the PowerShell solution. I tried it for a while, but my software collection is not that big. The good thing is that the above solution has most, if not all, of the software I use (it is a canned package, but you can build your own repository and add other software)

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RELEVANCY SCORE 51.2

I've started noticing this recently and I don't know whether it has to do with an Update that was pushed through which changed the way Updates are delivered into new installs, or whether the slipstreaming method used in Update 7 installation media is fouling out Updates actual delivery. Let me describe what happens to see if anyone else recognizes it:

Updates are set to Automatic choosing "Use Recommended Settings" or "Install Important Updates" during the OS install so are presumably downloading in the background as soon as the new install gets online.

Then doing a Check For Updates begins an endless loop that may not resolve at all until one notices that there is a yellow ! on the Shutdown button which begins install of a large group of Updates. Today it was 189. So I shutdown and these tick through the entire 189 but at restart quite a few are logged Failed. So I again Check for Updates and this time it says 72 available, but when I select them and start their download, it again stalls at 0% - the tray icon agrees. Soon the yellow ! appears on Shutdown button again and I shut down to see 72 Updates appear to be installing.

The past few installs where this has happened it was a daylong struggle to get them all in. But they eventually all were installed and I could then choose the Optional - which tells me that Important are self-installing without regard to User input. If I had have waited they may have all installed at once queued by th... Read more

A:Strange behavior of Updates during recent installs

They should just come out with a Service Pack 2 already for 7, but I guess we all know that won`t happen.

You should always set it to ask me later, then to inform you but let you decide.

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RELEVANCY SCORE 51.2

Recently upgraded hard drive to an SSD and did a clean-install of Windows 7 using Dell media. Post install, I cannot get the audio working. Device manager shows ...
Bluetooth Audio DriverHigh Definition Audio Device (yellow exclamation point)Realtek High Definition AudioI have tried the following to fix:
1. Uninstalling and deleting the driver then re-downloading using Dell Detect 2. Installing the RealTek R282 driver from the RealTek site3. Windows Update does not find the driver4. Right click on entry in device manager and letting Windows find it5. Installing it manually from the Dell siteAny help is greatly appreciated and thanks in advance.

A:Win 7 x64: Realtek Audio Driver Installs but High Definition Audio Driver fails?

chipset driver first

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RELEVANCY SCORE 50.8

Other info:

Model #: HP Z230 Tower Workstation
Product #: D1P34AV
[personal information removed]
Software Build #: 13WWWDKA601#SABA#DABA
PCBRAND #: HP

Despite installing the updates from softpaq [and manually installing/flashing the BIOS which was marked Critical] and them saying installed [or unknown in some cases] - restart - open softpaq and again...they say "Not Installed" [same ones I just installed and the BIOS update - which I didnt even need becauase it told me [you already have this BIOS do you want to do it anyway?] and when I go to reinstall [I guess...] the softpaq downloads - they all tell me "You already have a newer version on this computer"

So why in gods name is it still saying their not installed?? How can I fix this? How do I know that when the newer updates come out that it won't erroneously think I still need to install the older ones before the new ones [thus leaving me unable to update]

What's going on? [and just a little constructive criticism - You can buy a 200 dollar laptop at best buy and have the geek squad update everything and get rid of all the bloatware before you  leave the store for nothing.

You'd think a close to 3000 dollar Workstation [ones NASA use or are updating on the ISS! I know mines the base model but still] would come with the newest drivers/updates/bios installed... just doesn't make a lick of sense to me. To each his own. Wouldn't be an issue if Softpaq worked the way its supposed to unless I'm missing something...

I ... Read more

A:Softpaq - Installs updates [and flashes bios] only to reboot...

Your post is not that clear but in any case we are just forum users (and not HP support) so we don't need constructive criticism ' Frustrating as it is, for some, consumer gear can sometimes provide a better user experiance than much more expensive corporate gear that seems more locked down and less often updated... Consumer motherboards for example see more micorcode and BIOS updates than worksation motherboards (and thus can take the latest CPU's with ease - big OEM's just expect corporates to replace their stuff often)... Anyway, as to what BIOS version you actually have installed on your workstation, look when booting as it should display it during POST (or go into BIOS and look). This should clarify the actual BIOS version you have. Then, if a later BIOS version exists, fetch the appropriate softpack from HP and run it. HP downloads for your system can be found here. Latest version in your case is sp76244.exe (BIOS 1.54 Rev A) and updates some UEFI vulnerabilities that as i understand are not being currently exploited (and can only be exploited with physical access to the system). It's critical according to HP but hardly a case of the sky falling. In any case, double clicking the HP softpack within windows will create a c:\swsetup\sp76244 directory containing the contents of the softpack and also autorun the update executable. The update executable will then check the BIOS version and indicate if it is the same as the softpack version or later than th... Read more

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RELEVANCY SCORE 50.8

I have a number of used Dell systems, mostly optiplex GX150, GX240, GX260 and GX270, as well as one brand new custom built machine.

There are at least 15 machines total, and on each one I've installed Windows XP Professional with SP2 on the disc. On each one, ALL or MOST of the windows updates will fail if I skip the SP3 installation. This isn't a problem as SP3 works fine on the Dell machines and they're being prepped to be sold anyway.

The problem is on the custom build. The customer specifically requested NOT to have Service Pack 3 on the machine. There are about 20 updates that fail on this machine. I've tried using Dial-a-fix to re-register dll's and restart services etc to no avail.

Any suggestions? These are all clean XP installs with no additional software other than device drivers.
 

A:Windows Updates fail on mulitple fresh installs

Visit my homepage and click on Fix Windows Update.
 

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RELEVANCY SCORE 50.8

In December I noticed every time I booted my computer (Toshiba Sat A665) it had Windows updates to install. Eventually this got my attention and I found that windows update was downloading and installing the same 5 updates "successfully" over and over again. It was also downloading and unsuccessfully trying to install internet explorer 11 as well, giving error code 9C57 (I'm pretty sure that the IE 11 error is because some of the required updates needed for IE 11 are not installed, which I believe is due to my first problem, that the same updates are download over and over again). If I hide any of the updates, this causes new updates to appear, which also download and install successfully, over and over again.

I have tried many of the solutions offered by Microsoft and a few that I saw on this forum without success, such as running &quot;Reset_Windows_Update_Full.bat&quot;. Fortunately, while I did not see the "Never, under any circumstances, follow the instructions posted to another user who appears to be having the same problem as you" warning until after I had done exactly that, I had made a full backup of my system. So I am able to revert back to a few days ago where I had only tried Microsoft solutions if necessary. Here are some pics of what Windows update shows me in a typical session, in order.

I have since followed the instructions on this forum and have run the System Update Readiness tool and the SFC scan. I will attach my ... Read more

A:Win 7 home premium sucessfully installs the same updates repeatedly

Here are my log files and a shot of the SFC scan results...

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RELEVANCY SCORE 50.8

I have a Compaq Presario which has a fresh install of Windows 7 (legit). All was fine until I was playing a game on Facebook and when I went to play it again one day it wouldn't load properly to the game. I saw a popup prompting that to play games you might want adobe flash player installed but I am fairly sure I installed that when I installed windows7. I am normally very thorough but I tried to reinstall it anyway since it wouldn't or shouldn't hurt.
 
I then found that it wouldn't follow all the way through on the install. Partway through the install I get a popup saying "Installation encountered errors. Actionlist not found."
 
I am also getting messages almost everytime I try to go to a website. I get a screen message that the site is dangerous and I have to agree to an exception in my security to get there. I never set my security that high or like that. It has done that on it's own. I am trying to find where to lower the sensitivity but have had no luck so far.
 
Sometimes when I left click on a link or anything on the webpage that requires a left mouse click it does not accept it. I know that there is nothing wrong with the mouse. I have tested and confirmed it.
 
Does anyone know what might me happening. My Avast virus scan shows nothing. I have Tune up Utilities and it fixed all problems it found but no help and also I am having problems with windows update. Please help if you have ideas about what is going on. Everything was fine until I put the... Read more

A:Main Problem is Windows 7 not allowing updates or installs

You can adjust your security setting from 'Control Panel / Internet Options / Security' but it is possible you have picked up a malware infection. I would advise that you download Malwareytes from here :
 
Malwarebytes Anti-Malware

 
and run it as per its instructions. If this shows anything that you cannot confidentally deal with yourself, or that Malwarebytes cannot deal with on your behalf, you should post baqck here but in the 'Am I infected' section.
 
Chris Cosgrove

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RELEVANCY SCORE 50.8

Greetings,

So in January I reinstalled Windows XP Windows automatic updates worked for a couple months but have not been working since April I believe. I have been manually downloading the updates and installing them myself. I recently tried using Microsoft Update and received the message that I needed to install KB892130 WGA before I can install the updates. I am unable to install KB892130 WGA using Microsoft Update.

I downloaded a copy of the WGA from MS tech net and can manually install it. I receive the "installation was sucessful" screen.

If I reboot and check again with MS update it still tells me I need to install KB892130 WGA?

Getting tired of manually installing updates every month.

Any ideas how to solve this?

Thanks for your help in advanced.

Sincerely,
Marc
 

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