I was updating bios and it got stuck now I cannot get the windows or bios but can't get to system recovery but saying cannot refresh or restore anything or repairRead other answers
I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.
I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.
You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)
actually i try to update all my drivers because i dont use my laptop from 6 months.I update every thing From hp website and i see updating bios so i updated the bios from windows as HP put in the website.http://support.hp.com/us-en/document/c00042629Updating was right ,My notebook still working for 2 days. I was search on internet unpluged the notebook i let it working and get out from home 2 hours and back to find it stop totally. I pluged the charger the LED is working and charging battery but notebook not working.I remove the battery press on power button 1 minuts and more, plug it with battery and with out but not working. No fan sound Nothing turn on.Just LED is working and when i press power button its Blinks for 2 second but nothing happend.Is that Motherboard damaged or ic charging? And why damaged if every thing was right ?Read other answers
I bought an HP stream notebook for Christmas last year with Windows 10 , and I got a virus on it a few weeks ago and tried to reset it and I say it down for like 2 hrs and it was still frozen at 1% so I turned it off. When I turned it back on there would be a line at the top and then the HP welcome sign would show and then it would go black then turn off ( the power light was still on) and then continue to restart over and over. I tried pressing f11 to go and reset it but every time it says "there was an error resetting your pc" at about 44% and the diagnostic test found nothing. PLZ HELP
Hi, the Windows 10 installation image is available for download from Microsoft if you want to wipe the disk clean and do a fresh install. There are instructions here.Read other 5 answers
Won't boot flashing LED on caps lock keyRead other answers
while trying to download and update to windows 10 i keep getting stopped at Note enough space, its saying i need 5GB of space. my RAM is only 2GB. does this mean i cant get windows 10? or must i get an external hard drive?
shannel First of all, you're confusing memory with disk space. The Win10 Upgrade typically needs 20GB of disk space, and as your laptop most likely has only a 32GB drive, it has nowhere near enough space to do the upgrade. Second, the 2GB you mention is system memory, which is totally unrelated to disk space. Personally I would advise strongly AGAINST doing the Win10 Upgrade, as it is a LOT of work and even when that's done, folks have complained about later, not being able to apply the Cumulative Updates, and there is a BIG one coming out the beginning of August! Here is a link from somone with a similar model who did perform the upgrade: How I was able to install Windows 10 on HP Stream 13 (32GB S... - HP Support Forum - 5179626Read other 1 answers
I've just completed a very frustrating restore of my son's stream 11 notebook. This started after several hours of fighing with Windows update and the tiny SSD. I managed to get it updated, but the trackpad stopped working. This is not a hardware problem since booting into the recovery system, the trackpad worked fine. I tried to free additional space, but eventually gave up, opting to reimage it. I backed up the user data and restored it using the recovery image. This went fine. (I was frustrated, though, to learn that the Office 365 install, which had also been working just fine was no longer available and I could no longer active to reinstall it.) So, at this point, I had a functional notebook. I could not, though, get Windows update to complete. It ran for over 24hours with no indication of any progress. I downloaded the Windows 8 Standalone update utiltity. This managed to kick-start the update process. There were 155 updates that loaded. These seemed to complete with no problems. Another run of the normal Windows Update process (via Control Panel) found more. I kept at this a couple of more runs. The last time, though, the trackpad stopped working. I could not figure out which of the updates caused the problem. None of these were for the Syaptics driver. I proceeded to try and reinstall the driver, using the package from HP's site. This didn't help. I tried Windows Restore. Only 1 Restore Point was available. ... Read moreRead other answers
so if i wanted to upgrade my pc bios menu and it has it for windows 7 and windows 8 my computer was windows 7 that's what it came with but then i upgraded to windows 10 with the free thing that you got
Bios upgrades can be risky I would advice against it, if you do it wrong say good bye to the motherboard. If you must do it make sure you get the latest and correct version for your motherboard.Read other 1 answers
This is an old HP PC I have recently upgraded from XP to Windows 7 and I have to say it has never run better
I have an ASUSTek A7N8X-LA motherboard with ver. 3.05 BIOS and an AMD Athlon 2600+ processor
I want to upgrade to the latest BIOS that supports SSE2 instructions (for game playing purposes), however, I have run into a snag that the most recent BIOS ver 3.21 is still only XP compatible. Neither ASUS or HP are willing to provide any free support.
This is somewhat frustrating as the BIOS in situ appears to be the original 2003 version. I could have easily updated this to the latest version before I upgraded the OS to Windows 7, but now it is to late.
Q. Dare I use the XP BIOS and what steps can I take to protect against permanent disaster if things go wrong?
Can anyone advise me please?
<<...but now it is to late.>>
There is no direct upgrade path from XP to Win 7...so installing Win 7 had to leave the XP install intact, if you used the upgrade version of Win 7.
If it's an HP system, you should have recovery/restore disks that would allow reversion to XP. At that time, the BIOS update could be done...but if that update only supports XP...I don't see what is gained...unless you just run XP.
Sounds to me like a new motherboard/CPU/RAM combo is needed here, not an updated O/S. It's hard to bring computer technology from over 8 years ago...into 2011 performance/capabilities, IMO.
I have just purchased a HP Stream Notebook PC 11 and want to find a User Guide I can print out
Hi, Please try the following manuals: http://h20566.www2.hp.com/portal/site/hpsc/public/psi/manualsResults?sp4ts.oid=7527384&ac.admitted=1426918610062.876444892.199480143 Regards.Read other 4 answers
So new laptop today, somehow I must have put on the wrong password so couldn't log on, can't find anyway to reset it. Tried to reboot went wrong....now I get system disabled 52131797.... I have an essay to complete asap, please don't tell me have wasted 150 on a new laptop for nothing??? What happened to the good old days of just rebooting a laptop. ?Read other answers
Hi i was woundering what can i do if my hp stream pc 11 isnt holding a charge and the screen say battery alert when i turn it on i have no idea what to do please get in touch thank you for your timeRead other answers
Hello I was upgrading the OS from Windows 8 to Windows 10. As I let it upgrade I noticed that it said, "Restoring your previous version of Windows" then it would restart and do it all over again. I have an external hard drive in which I used for the upgrade. I have kept it plugged in. Please let me know how to break the circle of restarting and let it either install Windows 10 or 8. Thanks!LouieRead other answers
I bought a HP Stream Notebook PC13 with Windows 10 already installed. I only use this computer to surf the web, but it does have an active trial version of Microsoft Office. There are no additional programs, photos, videos, etc. downloaded to the computer beyond the original bundle. The notebook has a 28GB hard drive and 3.58 GB are free. I cannot run the Windows 10 update with so little free space on the hard drive. I have a number of files that I think I can delete (Evernote and McAfee), but still not enough to download the Windows 10 update. What's the easiest way of identifying trash to delete? Finally, any idea why HP built this notebook in a manner that updates are cumbersome/problematic?Read other answers
I have downloaded the bois from the lenovo official site. But when I am updating its show the error message not for this notebook . I have lenovo g500s laptop .other people also facing same issue for the same laptop .please help ...Thanks in advance...
Go to Solution.
The correct version of BIOS update has been just released - BIOS Update for Windows 8.1 (32-bit, 64-bit)
Now there should be no problems with it's installation.
Dell has released a new bios version A06 for my laptop M101z (Inspiron 1120). The Windows version is 2.7MB whlle the DOS version is 1.7 MB.
The flashing procedure is the same for both. Click on the .exe file, extract it to C:\DELL\DRIVERS\R300552, In the START>RUN text box type C:\DELL\DRIVERS\R300552 and press ENTER.
What is the difference between the Windows version and the DOS version as the install/flash procedure is the same?
Which one should I use for flashing the bios?
Windows based .exe's have a higher rate of causing a bad flash, mostly due to some sanfu while the OS is running.
That's why the Dos version is generally considered a safer way to flash. Less potential conflicts.
Win based ones are fine when they work, but as mentioned above, there is simply a higher level of risk.
i have a toshiba l300 satellite pro that wont start up in xp home
it starts and then bluescreens quickly
i backed up and started reinstalling xp...when it gets to starting windows in the blue
setup screen it stop errors with code 00000007b
i looked up the error code and microsoft had a few different solutions pertaining to this code
but there was one about xp setup
and they recommended upgrading the bios
i checked the bios on the laptop and it was 1.7
and the latest i downloaded was 2.7 or something like that
but its a windows file
how am i ment to upgrade a bios if i cant boot into windows?
any info please
L300-xxxx? please post the complete model number.
Bonjour, I am having a BSoD whenever I try to update the BIOS on my Asus Eee PC 1015PX. I am currently running BIOS version 1301, but version 1401 was released. Naturally, I wanted to update my BIOS. However, whenever I use their utility, it flashes the BIOS .ROM file up until about 35%, and then my computer completely and utterly crashes. It gives me a BSoD with a DPS_WATCHDOG_VIOLATION. I do have a Windows 7 CD and could dual-boot and update the BIOS thru Windows 7, but I was just wondering if any of the users here could help me.
I already had trhis BSOD, but in other circunstances
Hi, I'm trying to update my BIOS driver due to an error message saying "Thread stuck in device driver". I have windows 10. When I go to the acer site to download and update the driver, the only available drivers are for windows 8. Can I download this windows 8 driver without harming my computer? Should I revert back to windows 8? Any other solutions for the error message? Update:My computer: Acer Aspire V5-122P-0600 Manufacture year: 2013 Came installed with Windows 8 Thanks!
BIOS update is different from normal Driver update, updating a wrong BIOS may brick your computer, could you please provide information about your system so that someone will be able to advice you, you need to tell us the model of your laptop.Read other 1 answers
Hallo,After upgrading the Bios via Windows (HP dv7 6101sd) there is only a black screen and flashing Caps Lock.I have tried to create recovering USB device (according to the instructions http://support.hp.com/us-en/document/c02693833 ).Unfortunately when started the Bios updating file (http://support.hp.com/nl-nl/drivers/selfservice/hp-pavilion-dv7-6100-entertainment-notebook-pc-serie... ) there is no possibility to chose another location (step 5 according to the instructions).Can you give me another solution of the problem?Thank you in advance,IdjeralRead other answers
Please, I need urgent help.
On my brand new ASUS laptop, the automatic ASUS update downloaded and installed the latest BIOS version for Windows. During the process the pop-up windows appeared saying something like "Don't forget to load the default BIOS setting after reboot..."
After reboot, all I got was black screen with a blanking line like in DOS program.
I rebooted again, used ESC, entered BIOS but theres no such option there as load defualt BIOS..
I saved and exited BIOS and still WIndows won't load up.
Please, what should I do ???
entered BIOS but theres no such option there as load defualt BIOS..
Did you use the option?
my bios is outdated.
I wanted to update it. so I went on the manufacturer's website for my model
but it says: "This BIOS update should be installed before upgrading to Microsoft? Windows Vista? operating system.", which is making me worried to do the bios update as I already have upgraded to vista. (the laptop was shipped with xp on it)
I asked a computer techie and he said its nonsense and I should update it the normal way by flash memory at the boot time.
Also, what happens if I screw the bios setting at boot time.
do I have to install windows again or can my windows be restored ?
If your computer works, why would you want to update the BIOS?
If you screw up the bios at boot time then it depends on your motheroboard. (How much did your cost)
Okay so I'm having some problems with a computer my mom brought from her uncles. I'm not gonna give the whole story but he gave this computer to my mom and she doesn't want it.
First, I want to say that this computer has the Windows 8 beta on it as its only OS. It's very clunky and full of bugs and whatnot and I want it off so I'm putting windows 7 on it and erasing everything on it. This shouldn't be a problem for these forums since everything I"m having problems with has nothing to do with the OS. Besides installing.
Now, basically this computers main parts are better than my own (it's not that great anyway) It's motherboard is x65 bit, it had 2 gb 800 mhz ram (my computer had the same amount but only 667mhz) it's processor is 3.00 GHz (mine is 2.3 GHz)
So basically it's a better computer for the main parts. I've not looked at the PSU but I'm sure it's better aswell. The only thing that isn't better is the graphics card. It's a 7 series while mine is a 9.
So, basically I want to put the best of my computer to this better one. Mine feels newer (since I keep it dusted so it sounds really smooth, while this one sounds a bit old. But either way I want to install windows on it. The only problem is that the BIOS is inoperable. When loading into the BIOS the keyboard no longer seems to work. Its light go off. But every once in a while on trying, I can get it into the boot menu so I can move it to put from CD rom. But at this point, no matter what, it won't let me scro... Read more
tl;dr: Want to change BIOS boot order. Keyboard doesn't work ONLY in BIOS. Tried removing CMOS batter overnight. NO change. Can't find BIOS update for motherboard model number "D33C98"Read other 9 answers
I updated my BIOS through windows using MSI's Live Update 6 software and it has been stuck on this screen for about 30 minutes...
Is this normal? I'm scared to reboot it because I'm concerned about getting stuck in a possible boot loop.
If you reboot, and the BIOS is in fact corrupt, you won't get stuck in a boot loop.
You will get stuck with no-POST, much worse than a boot loop.
What is the model of your motherboard? I can find its internal technicians manual and find out if there is a disaster recovery method. Sometimes they're very easy to perform.
Don't reboot that computer until I find out first, just in case the chip was erased but not flashed, or returns a bad checksum.
Stopped working, fully charged but not switching on. White light on power button just keeps flashing. Tried hard reset but not helped. HELP ME!!! I have a document I'm working on and can't access it because of the fault.
If holding the power button down for 10 seconds does not power it off, leave the power supply disconnected until the battery fully discharges. Reconnect it and attempt to boot it, this has worked for some posters here for the Stream notebooks.Read other 2 answers
My HP Stream Notebook PC 11 11-d010na won't power up, AC led is white and pulses brighter white three times and this repeats. Power switch lights up but nothing else happens. Battery was about 75% when shut down last evening. Purchased March 2015.
Have you tried the hard reset procedure in the following HP document?http://support.hp.com/us-en/product/HP-Stream-11-Notebook-PC/7372144/model/7639703/document/c0471847...Read other 1 answers
My HP Stream Notebook PC 14 keeps shutting off, as in the screen just goes black. I can try turn it on, sometimes it turns on for a few seconds then turns off, other times it just works as normal. But now and then, I can't use it at all because it just won't turn on. Strangely, when it does turn on, the cursor usually isn't on the screen and only appears after about a minute. It's fully charged and I have the charger plugged in. It has enough memory, and I have seen problems like this where laptops have overheated, but the HP Stream Notebook PC 14 has a solid state drive, and it never feels warm. Any help?
I have resolved my issue. The problem was that the laptop casing near the area of the power button had become a little bit loose. Everytime I moved the laptop it must have activated the power button and turned if off. I had a look on the underside of the laptop, and found a screw underneath one of those rubber stickers in the corners. It turns out that it had loosened itself over time. I screwed it back in, the casing is now more tight, and the problem has stopped occuring.Read other 4 answers
I attempted to contact HP is regard to the issue that I am experiencing, but cannot as my warranty expired on 6/22/16. I'm hoping someone e here can provide insight. When I turned my Stream on this afternoon, it wouldn't boot. Odd, since it was fully charged last night, so I went ahead and plugged it in. Upon doing so, I encountered a black screen stating my internal battery was nearly at capacity. What precisely does that mean? I am able to use the notebook as long as I keep it plugged in. Also, while plugged in I receive a message stating that it's connected to a power source and the battery is not charging. The moment I unplug it, it shuts down. I'm more than upset in regard to this new and unwanted development. The notebook is only 15 months old. Is there any way to salvage it or am I looking at buying a new one? I've always used HP desktops,laptops, and notebooks; now I will never purchase one again. Has anyone else experienced this issue?
When you hover the mouse cursor to the battery icon? What does it say? Plug in not charging? If yes then follow the steps herehttp://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/windows-10-update-prevents-batt... Cheers!
"Education costs money; so does Ignorance"If my post has helped you, click the Kudos Thumbs up!If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!
I was trying to fix an HP Stream Notebook 13's (HP Stream Notebook - 13-c002tu) small HD size problem. The HD was showing a total size of 29 GB. I don't know if it was originally sold with this size of an HD - I find it highly unlikely. I tried to reset it using the HP reset via UEFI. I saw HP partitioning the drive so I assumed it would be fixed. After resetting, windows showed HD size was still the same. I took a look at the disk with Windows Disk Management, and there wasn't really any unpartitioned space. What should I do?
Hi, HP Stream is made specifically for browsing purposes only. The agent that sold you the laptop should have educated you about HP Stream Notebooks properly. As the name itself. It was made for surfing purposes only. So theres no need to FIX the computer. What you need is an upgrade. If you want to store more files or docs then get an sd card. It is listed in the overview of the computer specification Store it in the cloudGet 1 TB or 100 GB of OneDrive storage for 1 year, included with Office 365, to easily store, share and enjoy your photos, videos, and documents.2 http://www8.hp.com/ca/en/products/laptops/product-detail.html?oid=8929217#!tab=featuresCheers!Read other 4 answers
Hi I'm having a hard time getting my hp stream notebook Windows 10 to boot up, it comes on and go to the hp screen and goes out but it want boot up, how can I fix this problem.
Below shown link might come handy to troubleshoot this issuehttp://support.hp.com/us-en/document/c03518165 Or http://support.hp.com/us-en/document/c04718479 Hope this helps, for any further queries reply to the post and feel free to join us again **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,K N R KRead other 1 answers
I want to know what kind of micro sd card is better to use for an HP Stream 13 4G? And what kind of stuff can I put on the micro sd card? My memory is almost all full because of the updates, could I put some of the stuff in the sd card?
Hi Lori, I use SanDisc Memory card for both my Laptop and Camera.. Its really good.. Compact And excellent performance.. I would suggest u to by a 64GB or 128GB Memory card for storage.. But 128gb sd cards are more than 2 or 3 times expensive than the 64gb memory cards.. 64gb would cost u around $30 but 128gb would be costing around $70 or more.. So, wat i would suggest is to buy an 1TB External Hard drive which would cost u around $50... Western Digital and Seagate are good.. I prefer WD and i own one..So u can do like this - keep a budget of $80 and purchase a 1TB WD Ext HDD and a 64 GB micro SD card.. (Product pricing may vary).. But remember this - Internal Hard disc or the External HDD, both a very delicate.. Should be handled with atmost care.. You Drop down your HDD once, thats it, its gone.. Dead.. But Memory cards are strong, can handle Drops, bumps and pressures.. And yes, i both HDD and mmc, u can store Media files (Pics, Movies and Songs), Software files (exe files only), games and other documents.. But u can not "install" Softwares or games into mmc ot ext HDD, there r chances that it wont work.. Also mmc are Compact but Ext HDD are not.. So upto u to decide.. Mark this Reply as "Accept as Solution" if it solves your problem. Click "thumb up" just to say Thanks..Good Luck!! - RajRead other 7 answers
Help, please! I have had my notebook since Christmas and hadn't had any issues until today. I watched Netflix last night and closed the top, as I usually do, before bed, and when I woke up it wouldn't turn on. I tried to leave it plugged in to the charger and trying a couple of hours later, but no luck. There hasn't been any damage, so I'm not sure what the problem is. Any help is much appreciated!!
Hi! Some Times You Need To Do This Unplug The LaptopTake Out The BatteryPress The Power Button 15 Times And Then Hold It Down For 30SecondsPut The Battery Back In The PCPlug The PC Back InAnd Try To Turn It On Good Luck!Regards: 1029rjmenvy17tPlease 'KUDO' If You Like for Thumbs Up and 'Accept As Solution' If This Fixed Your ProblemTo Help Other People Find This and Help Them Fix the Same or Similar ProblemsRead other 9 answers
My laptop turns on and shows the logo for a few seconds then the screen goes blank. Ive carried out system fast tests with both extensive test and quick test and all categories passed. Please help. Thanks.
Do any lights stay on when the screen goes blank or does everything go dark? It sounds like the screen stays on when you are in the BIOS since you were able to run the diagnostics. You might try restoring Windows back if that is what is not working using the F11 system recovery option.Read other 2 answers
I recently updated my BIOS using this package: http://support.hp.com/us-en/drivers/selfservice/swdetails/HP-Pavilion-dv6-Entertainment-Notebook-PC-... Now when I enter the BIOS, then Boot Options, it allows me to Enable/Disable Legacy Boot (which I assume means UEFI/older BIOS?). Since I am running Win 10 64-bit, I would prefer to use UEFI. However, when I disable Legacy Boot, then reboot, it says boot device not found. Only reverting to Legacy Boot allows me to boot. How do I configure Windows 10 to boot with UEFI? My Older BIOS was F.0A, new one is F.2E. This BIOS also fixes the battery indicator, so I would perfer to stay in it.Read other answers
I was running windows 7 home premium perfectly for the last around 7 to 8 months. the other day I updated system bios and thereafter got the message to reactivate windwos. I used my product key but turned out to be invalid. I am in trouble kindly help help
For an OEM system, deactivation after a bios update would point to a modded bios being used earlier. However, you have not filed up your system specs. Please run this tool, click Continue, click Copy, then paste the results here or paste into notepad and upload the text file.
i have error in my recovery usb media when i want to restore my laptop to factory setting.i want to sell my laptop and hence like to wipe out the laptop and put it back to its original factory setting. the recovery usb media i created is not able to do boot the system (Or whatever..i think the usb is corrupted) can anyone help plsRead other answers
Hi I am going to buy a "HP Stream 11-Y013CA Bilingual Notebook". based on the specification, it has only 32 GB storage. I think it is total avialble storage capacity an dwant to know how much actual storage will be availble after installing Windoew 10 an dother pre-installed programs. Thanks
Hello, Everything is soldered to the motherboard....the CPU, RAM and hdd all three so the only way to upgrade would be to replace the motherboard which will cost more than the computer did. Nothing is end-user serviceable...it is a closed system. Hope this helps, for any further queries reply to the post and feel free to join us again **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP EmployeeRead other 1 answers
my hp notebook wont connect to any wifi at all like it used to i tried trouble shooting but it says my device is working properly and that it must be the router i have the broadcom 802.11 network adapter my model number is: 11-rO14wm
Wi-Fi networking is a convenient way to access the Internet. However, a lot of things can go wrong when using a wireless connection, and it can be frustrating when the connection is slow, intermittently drops, or cannot connect. The steps in this document provide tools that have been found helpful in solving problems such as the PC not connecting to the Internet, or no Internet or wireless connection being made. Let us guide you through the solution (in English). Hope this helps, for any further queries reply to the post and feel free to join us again **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP EmployeeRead other 1 answers
Okay so I factory reseted my Laptop and so when I turned it on it woulfld show the HP screen, a blank screen, and then a black screen and it kept repeating that order and wont go passed. You cant remive the battery and im sure I tried everything. help.Read other answers
Hello. Message appearing saying battery power too low even after it has been fully charged. Notebook was bought in July 2015, any help is appreciated.
Hello edgrimes, Welcome to Forum !! You might want to take a look at this document: Battery Does not Power Notebook or Hold a Charge. It suggests troubleshooting steps to determine if the problem is the battery, the power supply, or the system board.You might find the answer to your battery/power issue as you work through the steps in that HP support article. Hope this helps, for any further queries reply to the post and feel free to join us again !! **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP EmployeeRead other 1 answers
The notebook was trying to run an update, a problem occured and everything froze. It would not turn off so had to let it run out of power so it could be turned back on. Afterwards a message came up to advise not enough space to perform the update with an icon to click to clear available space which I did. It did this then I think tne update failed. After that word will not open, I click on the icon to open but nothing happens. The product is under warrenty still, I just have no clue what to do. Can anyone help? Please!
Hello, Thank you for posting in the HP Support forum. Welcome! Is it just MS Word that does not work ?Is the icon that you are trying to open a desktop shortcut or shortcut pinned to the Taskbar ? If you try to open Computer, then navigate to C:\Program FIles (x86) >> Microsoft Office >> Office xx >> then open WINWORD.exedoes it work/open ?Read other 1 answers
I was doing a system restore then it said it couldn't restore properly so I cancelled it would keep going to the HP start up and then went black and now it won't start at all even if it's plugged the light that indicates it's charging comes on but that's it. I need help!
Hold the power button down for 10 seconds to see if it will power down. If not, leave it unplugged from the charger until the battery completely discharges and then reconnect the charger and boot it.Read other 1 answers