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Hardware Diagnostics....

Q: Hardware Diagnostics....

I had a post going in the security thread until I realized it wasn't a virus problem... it was a hardware problem. Could anyone give me some advice or possibly a link to a diagnostic tool that would help me solve my problem.

Windows 2k freezes at the splash screen so I can only run my computer in safe mode. This leads me to believe it might not be a critical piece of hardware that's acting up.. maybe? Anyways, I haven't altered any of the hardware recently. This problem just sort of popped out of the blue.

Thanks in advance.

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Preferred Solution: Hardware Diagnostics....

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Hardware Diagnostics....

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RELEVANCY SCORE 56.4

I have a Pavilion 17-f010us running Windows 10. I want to run a hardware diagnostic on it, but can't seem to figure out how. On older models running Windows 7 and below, I used to be prompted to hit a specail key during power-up (ESC or F10, etc.) which would take me to a boot menu where I could enter the BIOS or run a diag utility. Can anyone tell me how I'd do it on this one? Thank you in advance.

A:Hardware Diagnostics

Hi, Shutdown the notebook.  Tap away at the esc key as you start the notebook to enter the Start-up Menu.  From here, you should be able to select the Diagnostic Menu option ( f2 ). Regards, DP-K 

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RELEVANCY SCORE 56.4

Having trouble with my laptop, it wasn't loading properly and wouldn't let me type in my password to get into the computer and long story short, it brought me to a hp pic hardware diagnostics uefi, what should I do?

A:Hardware diagnostics

If you are referring to the screen where it has Startup Test, etc I would try running some of the tests. 

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RELEVANCY SCORE 56.4

I've had some blue screen errors in the past and I wanted to run some diagnostics on my hardware before I play any games on it. I ran the dell diagnostic tool that came with my pc, but it requires user input for the video card test. A lot of the questions aren't straightforward and so I could have gotten error due to this. Should I just run a third-party test instead? For the memory test...should I just run memtest86?

Also, when updating my ati catalyst drivers...is it okay to just install over an older set. I attempted to do clean install once, but ran into a lot of problems.
 

A:Hardware Diagnostics

anyone?
 

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RELEVANCY SCORE 56.4

Dell Inspiron 530
Windows XP Home Edition Service Pack 3
Intel Core 2 Duo E6550

I need someone to diagnose my hardware diagnostics. I'm using the software known as HWiNFO32. I posted some screen shots below. Are my pc temperatures and fan speeds where they should be? Thank you.

http://i36.tinypic.com/2psk1t2.jpg
http://i33.tinypic.com/ibi6gl.jpg
http://i36.tinypic.com/lcjfm.jpg
http://i35.tinypic.com/21dhr83.jpg
 

A:Hardware Diagnostics

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RELEVANCY SCORE 56.4

Howdy,
Does anyone know of any hardware diognostic tools that can check you system hardware for anything wrong? Like check to see that the motherboard is working correctly, that the ram works, etc. I just want to be sure my computer problems are not hardware related.

Thanks,
computerpain <
 

A:Hardware Diagnostics

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i just built my first rig and i was wondering if anyone new any good free/cheap hardware diagnistic tools

OS Name Microsoft Windows 7 Ultimate
Processor AMD Phenom(tm) II X4 965 Processor, 3400 Mhz, 4 Core(s), 4 Logical Processor(s)
Installed Physical Memory (RAM) 8.00 GB
System Manufacturer Gigabyte Technology Co., Ltd.
System Model GA-880GM-UD2H

A:hardware diagnostics

I have several
Download memtest86 and test RAM
www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Video card stress test Video Card - Stress Test with Furmark http://www.ozone3d.net/benchmarks/fur/

CPU Stress Test www.sevenforums.com/tutorials/100352-cpu-stress-test-prime95.html

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RELEVANCY SCORE 55.6

When I power on, I get the HP screen followed by the HP PC Hardware Diagnostics UEFI screen.  I'm unable to get to BIOS, or the boot menu or to boot from any device.  I am always automatically taken to diagnostics no matter what I do.  Once in the diagnostics menu, the computer is completely unresponsive.  All I can do is power down.  Is there maybe some way to reset the BIOS, similar to pulling the CMOS battery in a desktop?

A:Hardware Diagnostics frozen

Looks like an issue with HDD and SSD as this unit has it.If you are good with computer, try reseating SSD and HDD. Once done, run Recovery.http://support.hp.com/us-en/document/c04758961elseTake the unit to a authorized service center.

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I think its the program that started up automatically one day shortly after I got this W7 on 12/23/12. Like most pop ups, I quickly X'd out of it not knowing what it was.
The second time it happened, I let it go & it showed 100% ok. I think that was in January & I haven't seen it pop up since but if it has & it finished & disappeared on its own,ok.
Anyhow, I think I relocated it manually & Alerts was blinking. I clicked on it & saw this.



I think the Freedom Scientific Mirror thing is the program the original owner asked me for & I asked in here. I can't fing the thread thou.
The "Unknown Device" is just that, unknown.
Any suggestions? Or just leave it alone?
 

A:Hardware diagnostics tools

You might what to uninstall the Freedom Scientific Mirror display Driver, If it applies to nothing you are using, This may or may not take care of the unknown device problem at the same time. As far as the HP hardware diagnostic program. This is just a software tool Hp installs in there software to alert you of problems. Have it in my computer to. Have never really used it though.
 

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Product Name: HP Pavilion 14-n014nrOperating System: Microsoft Windows 10 (64-bit) Hi I ran HP PC Hardware Diagnostics UEFI. Details [Hard Drive 1]: Smart Check: PassedLong DST: Failed Failure ID: GLQATH-6TA89D-MFPWXF-60U003Product ID: E8A76UA#ABA Please could someone tell me what the failure is and provide a solution? Thank you.

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RELEVANCY SCORE 55.6

I get this messageVersion 1.6.0.0Boot device not foundPlease install an operation system on your hard disk.Hard disk (3F0)F2 system diagnostics

A:Hp pc hardware diagnostics uefi

That error could point to several things.1-Your OS is corrupted and you need to reinstall.2-Your hard drive has failed/is failing and will have to be replaced.3-Your hard drive has lost secure connection. Remove the service panel on bottom and unplug/ replug hard drive. Have you tried running diagnostics on drive by tapping F2?

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RELEVANCY SCORE 55.6

Hi,

Im looking for a good hardware diagnostics tool, to do things like stress tests. I did have PC Doctor but after changing my MoBo i have lost that.

Can you recommend me one?
 

A:Hardware Diagnostics Tool

this works and its a free download.(CheckIt Diagnostics)
just look for ( CheckIt Home Page | http://www.smithmicro.com/checkit)
hope this wiil help you.
doyle r.
 

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RELEVANCY SCORE 55.6

When trying to start my computer it takes for ever to respond and eventually freezes up I ran  diagnostics  F2 on the Startup Menu and it came up with Failure ID ME5BGJ-27P8KD-XD7V7F-618R03. I have tried to reboot several times and get the same respons













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A:HP PC hardware Diagnostics Failed

Hello @Willers, Thank you for your reply !!  Sorry to tell you that ,Whenever the Hard Disk Short/Long DST test fails that indicates that the Hard Disk Drive has failed and that requires a replacement to resolve the issue HP will provide a replacement Hard Disk Drive if the Notebook warranty is Active, If not you need buy a SATA Hard Disk Drive from a retail shop nearby Please Contact HP if your HP Notebook is under warranty, HP would replace the Hard Disk Drive and provide you a Recovery media to restore factory operating system after replacement (if you've not yet created Recovery Discs/USB Media) Note: Back up all the personal data to an external drive if it's possible. Otherwise you could connect the failed HDD via SATA to USB adapter with another PC or same PC after replacement of HDD & re-installation of OS and try copying /recovering the files. You can also refer to the below shown link for further supporthttp://www.wikihow.com/Recover-Data-from-the-Hard-Drive-of-a-Dead-Laptop Please click on the link In order to Identify, Prevent, Diagnose & Recover from Drive Failures on HP Notebook Hard Drives & Solid State Drives :http://h10032.www1.hp.com/ctg/Manual/c02876562.pdf  You can Check your warranty Here to verify the status and Click Here to order a new Hard Drive.  Hope this helps, for any further queries reply to the post and feel free to join us again !!  **Click... Read more

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HOW TO INSTALL Hardware Diagnostics ON MY PC

A:HOW TO INSTALL Hardware Diagnostics ON MY PC

Hi, The installer for the hardware diagnostic uefi is on the following link. http://ftp.hp.com/pub/softpaq/sp75501-76000/sp75721.exe Once installed, the hardware diagnostic options can be accessed as follows. Shutdown the notebook.  Tap away at the esc key as you start the notebook to enter the Start-up Menu.  From here, you can select the Diagnostic Menu options by pressing f2 Regards, DP-K

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RELEVANCY SCORE 55.6

I tried to start my hardware diagnostic tools and got this Message: This application has failed to start, becauseMSVCR100 Was not found. Reinstalling the application may fix this problem.
I never installed it. It came with the PC. How can I reinstall kit.
Chuck
 

A:Solved: Hardware Diagnostics.

Install the Microsoft Visual C++ 2010 Redistributable Package from Microsoft:

32-bit version: http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=5555

64-bit version: http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=14632
 

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RELEVANCY SCORE 55.6

I did a HP PC hardware diagnostics test on hard drive check, using quick check and the result I got was SMART Check : NOT INSTALLEDShort DST : NOT INSTALLEDCan anyone help me how to get this problem solved?Really need a help..Thank you..

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RELEVANCY SCORE 55.6

Started getting bsod: last 2  screens: Driver_IRQL_not_less_or_equal and special_pool_detected memory corruption.Did factory reset, stopped in the middle of procedure and blue screen cameuptried Hp recovery manager, made it thru reformatting the windows partition on hard drivecopied files and stopped at about 34% of reinstalling original software. The diagnostics sent me hereit has: version 1.6.0.0-biosmemory testhard drive check Need help in taking the next step I can access start up menu by power and then esc button and can use the F1-F12 I was in process of learning to zip mini dump files to show on the community HP board.  Now laptop will not load, except preparing automatic repair,  and get thru  awhile til blue screen shuts it down i have NO files to worry about and would just like a fresh start.  The laptop had lots of memory as it was not used, til 2017 even though it was new in 2015   

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RELEVANCY SCORE 55.6

Can anyone who has hands on experience with PC diagnostics software and/or hardware recommend any particular software or hardware testers.

How good is AIDA64, a review I read on this looks quite impressive.

There are many motherboard and general hardware testers on ebay, are there any that stand out as being particularly reliable that will also work on laptops..

I am also interested in finding good data retrieval software for recovering data from faulty and/or corrupt hard drives. Are there any that perform better than Stella Phoenix.

I repair a few PC's a month and it would be very useful to have some equipment that can confirm the health of mobo's and CPU's without having to diagnose by a process of elimination.

I don't have the finance to experiment with the various testers that are available.

Any recommendations would be appreciated.
 

A:PC diagnostics software/hardware

This type of Computer testing hardware and software is not really necessary or even useful to an experienced computer tech. The motherboard testers are only as good as the tech is. A shorted data bus will give false results at best. The useful tools include a spare power supply, an inexpensive power supply tester, spare memory, a spare IDE and SATA Desktop hard drive (and notebook drives) and a good true RMS multimeter... and that's it
 

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RELEVANCY SCORE 55.6

I'm looking for free hardware diagnostics software to run full diagnostics on PC Hardware components such as Motherboard, Memory, Hard Drive, Optical Drives, etc. I used to use PC-Doctor at my old job, but that was way back in the day.

Are there any recommendations for software that is comparable and free (not Torrent or Cracked software)

Thanks!
 

A:Hardware Diagnostics software

You might checkout ultimatebootcd
 

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RELEVANCY SCORE 55.6

Bonjour,J'ai malencontreusement fait tomber mon PC ( chute de 40cm ). Depuis, il m'affiche " Boot Device Not Found " et " Please install an operating system on your hard disk".Après avoir effectué un diagnostique du " Hard Drive Check ", il m'affiche " No hard drive installed. Please check that the power and data cables are connected properly".Que dois-je faire ?

A:HP Hardware Diagnostics UEFI

If the laptop was on when it dropped, then it probably damaged the hard drive and it needs replaced.  If it was not on, it is possible that it became disconnected, but not likely.  HERE IS THE MANUAL for that model line.  It shows how to remove that hard drive on page 50.

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RELEVANCY SCORE 55.6

I shut down my computer and then turned it back on and this HP PC Hardware Diagnostics UEFI screen came up. I pressed F2 and did the memory and hard drive test but after that, there's no options to close out. I'm really confused and I just want to get to my normal windows stuff. What should I do?
 

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RELEVANCY SCORE 55.6

I just noticed some hardware diagnostics tool started running. It says

PLEASE WAIT while hardware diagnostics tool collects info. Its not malware because it comes with all hp compaq computers but IT WONT STOP RUNNING

A:Hardware diagnostics tool

have you tried to end the process in task manager?

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RELEVANCY SCORE 55.6

I accidentally deleted my program for my Hardware Diagnostics Tools, It was PC Doctor, it came installed on my PC HP Touchsmart 600-1120, Windows 7 x64, Can it be recovered or is it gone for good. Can I do a system recoery to get it back and to also fix my audio device issue. tks
 

A:Hardware Diagnostics Tools

Are you referring to a system recovery as in wipe everything out and start over?
 

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I installed the update. All went well, it created a partion like it said with tools. Instructions said to boot using F2. Will not do anything with F2. In fact F8 does nothing either. All I have when booting  are ESC,F10 and F12. How do I start the tools? I can get to F8 optons after booting to LAN and after fail gives me advanced options for F8. Nothing for F2. Where is that? Have I lost boot options?Thanks for any help.

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RELEVANCY SCORE 55.6

Hi, I am a little confused. I have a Envy 700-327C with Windows 7. After updated BIOS, the system doesn't boot anymore. I found similar issue on this form ( http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/ENVY-17-j005tx-BIOS-CORRUPTION-U...) I know this is a notebook and mine is desktop. After I downloaded and installed the software on USB drive, I am not sure what I need to do. After I inserted the USB and boot the system, still black screen. Do I need to something when I boot the system? Thanks in advance  

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or any other upgrades  my computer is 7 years+ and going strong with added RAM

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RELEVANCY SCORE 55.2

HiWhere can I find the download link for the   HP PC Hardware Diagnostics 2-in-1 USB Key CheersBruno

A:HP PC Hardware Diagnostics 2-in-1 USB Key software download ...

HiHere it is:http://www8.hp.com/us/en/campaigns/hpsupportassistant/pc-diags.html?jumpid=va_r602_us/en/any/pps/pl_...Thanks

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RELEVANCY SCORE 55.2

hi there,I found there was a diagnostic failure on the mouse ,  how can I resolve it? guide me plz!screenshots have been attached to the question!

A:PC Hardware Diagnostics Test Failed

The screenshot is very helpful. It means there is a problem with the touchpad device. They can go bad. Are you under warranty? 

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RELEVANCY SCORE 55.2

Hi I ran HP PC Hardware Diagnostics UEFI. Details [Hard Drive 1]: Smart Check: PassedLong DST: Failed Failure ID: 0LG55D-000837-X87T1A-618P03 Please could someone tell me what the failure is and how I rectify it? Many thanks










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A:Hardware Diagnostics Failure Error

Hi @23-B030ea,Welcome back to the HP Support Forums!  I understand that your hard drive cam up with an error when you ran the UEFI tests. I am happy to give you a hand with this. I checked the Failure ID you posted and it gave me the SMART Drive error code of 305. Now if your hard drive is still working for you, I would highly recommend that you make a backup of any and all data that is important to you as soon as possible. A SMART drive test is generally a predictor of drive failure. It could happen today or in several months, but rather than risk losing everything it is best to take precautions. Also see this document: HP Notebook PCs - Hard Drive Failure Errors: Imminent Failure, Smart, BIOHD, HD535, etc Once your data is safely backed up, you should probably look at a hard drive replacement. Please let me know whether that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.  

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RELEVANCY SCORE 55.2

Failure ID GSMAXS-5S9859-MFPV5F-60W503




Rebecca Goveia

A:Hardware diagnostics test failed

That means the hard drive needs replacement. Post back with the country you live in and we can help find a hard drive for you and installation instructions. Did you make recovery disks for it?

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RELEVANCY SCORE 55.2

Hello! HP just released version 6.1.2.0 of HP PC Hardware Diagnostics for its UEFI BIOS.I was wondering if there's a way to install it on my notebook, which is not currently running Windows. After all, it seems quite questionable that an OS-independent utility like this, which installs on the UEFI BIOS, requires the use of a Windows setup program as the only install option. Thanks in advance,Mauro

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RELEVANCY SCORE 55.2

HP Notebook - 15-ay037ur (ENERGY STAR) I upgraded the notebook:1. I put new SSD instead of HDD.2. I put the old HDD instead of optical drive via optibay. After this the notebook is switching on very long time. It is OS Windows 10 64-bit. In some time (almost every time) I see error with HDD in OS Windows.I tested the drives by PC Hardware Diagnostics Test and received next errors: 1) PC Hardware Diagnostics Test Failed:Test Name: HPAdvSysDiag_HardDriveFailure ID:  QAP633-89V8HE-XD7X7F-613403  Product Number: P3T06EASerial Number: CND6325P8V 2) PC Hardware Diagnostics Test Failed:Test Name: HPAdvSysDiag_HardDriveFailure ID:  QAP633-89V8HE-XD7X7F-60KU03  Product Number: P3T06EASerial Number: CND6325P8V Please help how to fix this problems.

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RELEVANCY SCORE 55.2

Love my notebook and have restored it a couple of times but unfortunately I never seem to get it back to 100%, my bad. Runs fine once started and rarely shut windows down completely so startup is ok. Windows wants to update, and this is where the problems always start. Upon restarting it goes bluescreen. run diagnostics and usually everything is fine and after a few tries it starts and then it's fine. This time it's found an error on the hard drive. BIOS keeps telling me to go to various HP pages but when I go there they're al 404. The info I am getting is exactly as this: SMART Check : PASSEDLong DST : FAILED FAILURE ID : UE7RAF-6L48JE-XD6XOK-619903PRODUCT ID - A1L17AV HARD DRIVE 1 Can anyone here shed any light on this please? 

A:Hardware diagnostics Faillure ID refs

 Hi, Unfortunately this error indicates that the hard drive must be replaced. Check te pages, 58 and 59 HP EliteBook 2570p Notebook PC Maintenance and Service Guide 750-GB, 7200-rpm, 9.5-mm 633252-001500-GB, 7200-rpm, 9.5-mm SED 683801-001500-GB, 7200-rpm, 9.5-mm 634925-001320-GB, 7200-rpm, 9.5-mm 634862-001 

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RELEVANCY SCORE 55.2

Latpot stopped booting Win7 and when I launch UEFI Diagnostic it shows next: SMART Check: PASSEDLong DST: FAILED FAILURE ID: 9U0702-7HM83Q-QFPJXG-61D903PRODUCT ID: H0V46ES#ACB What's this failure and do I have to change my HDD?

A:HP PC Hardware Diagnostics UEFI failure

Hi,          The Failure ID refers to Hard Disk 1 Full Test Failure. You have to replace the HDD to get the unit working.

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RELEVANCY SCORE 55.2

Computer description: HP G60 Notebook, upgraded to Windows 10 Recently started having problem with no sound.  I downloaded the latest version of HP PC Hardware Diagnostics UEFI to a separate partition on my hard drive, but I can't figure out how to get to it.  Pressing F2 just gets me memory and hard disk testing.  Similar to midev7's post on 10-14-2016.

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RELEVANCY SCORE 54.4

Is there a hardware diagnostics tool that anyone can recommend that provides more info than the HP support assistant? I tried HWinfo64 but need a bit more info (display/monitor) that it provides.

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RELEVANCY SCORE 54.4

Hi
I run diagnostics which gave me a Hardware Failure Replace Memory error and the recommended next steps below:

Your memory module is not working correctly and should be replaced. This part is covered by your warranty. Please fill out the following form and we will ship your free replacement part to you. Note: Warranty details can be viewed by entering your Service Tag on the Dell Support homepage or on the My Products and Services page.

Funny thing is the system still seems to work even though diagnostic says it is a critical error, so do I need to replace the 2 x 4Gb memory? My Inspiron Zino HD 400 support warranty has expired but is the memory still covered by manufacturers Lifetime warranty? If so as online search on memory suggests then how do I make a claim?
Thanks

A:Diagnostics - Hardware Failure - Replace memory

All parts are covered by Dell's warranty. If that expired, the company that made the memory probably won't help you.
Before you do anything else, try reseating the RAM modules in their slots.
Power off, unplug
Press/hold power button for ~15 sec
Open case and remove RAM modules from the slots
Use some canned air to blow out the dust bunnies
Reinstall the RAM and close up
Boot and run the diagnostics
If the memory error recurs, you probably should replace both modules so you have a matched pair.

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Possibly a quick question - I'm unable to load Windows and I've got Short DST Failure: Q0AFV3-7PD89P-PXPALJ-60Q503 with Product ID: K5G63AA#ABA. Is this just a failed hard drive or something else? I can install a new HD without problem. If it's something else then I've obviously got bigger problems. That failure code sheet isn't exactly written for the semi-technologically inclined. Thanks!

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RELEVANCY SCORE 54.4

Hey all,

I'm having some problems with my HP notebook that have me sort of guessing out of the blue. Earlier this summer, it was sent to HP for a heatsink fan replacement and has worked fine since. Now, it's doing the same thing as before but I doubt its the same part problem.

The problem is when I turn it on now, the lights go on and the screen stays black (not lit, completely black). I tried clearing the static w/ the power button and plugging it into an external monitor (got nothing). But, after letting it sit for a day and half, it powered back up. Then it did the same thing and didn't power up again until i re-seated the RAM. I really don't know where to start looking for hardware problems so I'm looking for a tool that can run through the computer (since it's working now and will work until I shut it off) that can look for weak spots in the hardware or anything that might be malfunctioning. If anyone has any other tips feel free to post!

Oh and it's out of warranty now

Thanks,
Joe
 

A:Hardware Diagnostics Tool for my notebook to download??

Howdy,

Doesn't immediately point to anything but you could try a memory test first to eliminate that

http://www.memtest86.com/

By the way how old is the power supply?
 

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RELEVANCY SCORE 54.4

HP PC Hardware Diagnostics UEFI - System Extensive Test
Failure ID: 6FH3UT-5AF85H-XD002K-60W103
Product ID: LG266PA#ABG
The Hard drive gave the failure error - it is type ATA, model ST9500325AS Serial No [personal information removed] 
WHAT needs to happen?
 
Also Battery check: Primary - Calibration required (21) - how do I calibrate?
 
And I don't understand why they provide HP PC Hardware Diagnostics UEFI - if their info page for it does not exist.











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A:P PC Hardware Diagnostics UEFI - test failure

The hard drive has failed and will need to be replaced. If you are still in warranty HP will send a replacement. If not a retail laptop SATA hard drive can be used. Just be sure to get one of at least equal capacity as the original in order to use Recovery Media to install Windows/drivers/software on the new hdd. It can be larger, but not smaller capacity.For instance if you have a 500GB hdd you could use a 750GB hdd but not a 320GB hdd. Battery calibration:http://support.hp.com/us-en/product/HP-Pavilion-dv6-3200-Entertainment-Notebook-PC-series/4308480/model/5051632/document/c00821536#AbT3

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RELEVANCY SCORE 54.4

originally had probs with win update, wouldnt update, had msn remotely try to fix several times, not fixed..tried to system recovery, didnt change reverted...came to hp,  d/l the hp hardware diagnostic UEFI, ran system quick check, b4 completed, comp shuts off...i have no idea of course whats wrong with it,  hoping the mfg website here may have a solution

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RELEVANCY SCORE 54.4

I'm sure most of you will tell me it is not a necessary tool, but I'd at least like to know why I see this



Thank you.
 

A:Hardware Diagnostics tool has stopped working

So I'm guessing nobody knows why it happens or nobody cares? It did work fine before, but not now.
 

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RELEVANCY SCORE 54.4

5 times the HP Support Assistant has tried to update the "HP PC Hardware Diagnostics UEFI". Each time it fails. After each attempt I did a shutdown and then tried again.










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A:HP PC Hardware Diagnostics UEFI install failes

After two attempts of installing from the HP software web page I got it to install correctly. Then I had the HP Support Assistant do another scan and all is good.

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RELEVANCY SCORE 54.4

Help, While attempting to run a battery test on my son's HP Eny 15 notebook PC,  I mis-clicked and selected a language other that English ( it looks to be Arabic - but that is beside the point) :^( .    I am not able to find out how to set the language to English or reset it so ithat I may choose again.  Any help appreciated,Thank you,RP

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RELEVANCY SCORE 54

Hi there,Recently my laptop had been freezing immediately after entering windows explorer. After a reset it now very frequently freezes at seemingly random points.I did a test of the hard drive in the hardware diagnostics UEFI which failed. Failure ID was given as:PTXX24-7PQ8KU-XD7WMG-60XV03Thanks for any advice. My product is no longer in warranty.

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RELEVANCY SCORE 54

running a dell vista, almost 2 years old. last night, went to turn off computer before bed. upon moving the mouse to deactivate the screen saver, i noticed firefox and aim were already closed though I did not close them. I went to restart them and my computer rebooted. It went to a black screen after the initial boot, i never saw the log on screen.

after another reboot, i was prompted for a repair program. it searched for problems, then it took forever to repair and it hung up. rebooted again

same thing but this time after the repair, it prompted me to do a restore. i finally allowed it to do a restore point.

after reboot, i got to my log in screen. under normal, i cant log in as the first application it saw, it seemed like it failed. numerous times i tried and i would get different errors.

werfault.exe app error

atbroker.exe app error

even got a few blue screens, one of them was PFN_LIST_CORRUPT

another was PAGE_FAULT_IN_NONPAGE_AREA

I got into safe mode but with a black background, nothing on my desktop. no programs seem to work, at least the few i tried like virus checker. i cant run msconfig from start screen, it flashes and disappears. I have to open task manager to do so. I attempted to go to start-explore and the windows explorer screen flashes very quickly and disappears. Im trying to backup some documents.

I noticed I can go to safe mode in command prompt and I can run a directory on documents and my files are there.

however, my comp reboots often for... Read more

A:black screen after log in, memory diagnostics said hardware problem

update

diagnostics on extended has gone to 55% or 28% overall. it finally got past the 21% hangup

update again

onto part 2 of the test. hung up at 21% of that as well. prob be another 30 minutes for it to move past 21%
 

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