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Replace Down Key on Thinkpad extreme

Q: Replace Down Key on Thinkpad extreme

While cleaning my ThinkPad X1 Extreme the downkey fell off and it seems the snap mechanisem is not working anymore, where can i get a replacement or a warrenty claim, the ThinkPad is only 1 month old.

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RELEVANCY SCORE 200
Preferred Solution: Replace Down Key on Thinkpad extreme

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

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RELEVANCY SCORE 58.4

See subject.  Ever since the BIOS upgrade, the dock no longer crashes.  Two days running now with no problems; prior to the upgrade it would crash routinely when connecting via USB-C.  I had to employ the unsavoury workaround of connecting the laptop to a charger and connecting it to the dock via the USB-A port using the USB-A to USB-C adaptor supplied.  Now I'm connecting via USB-C cable only. In fact, I'd given up on using the dock at all and had it just sitting there.  I decided to give it another go after reading that BIOS v1.19 fixed instances of BSODs occuring when connected to an external monitor (which I did experience now and again when connecting to an external monitor via HDMI i.e. not via dock).    Dock Type : 40AFX1E Type : 20MF 

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RELEVANCY SCORE 57.6

Hello, I've been using Thinkpad X1 Extreme for the past 1.5 months. And now speakers(or only right one I believe) started having an issue with crackled/noise sound on high frequencies. It's almost unusable to listen something with speakers because of how painfull it to the ears.  Is there anything possible to do with it to fix it? Or replace internal speaker. Recording with sound:https://www.dropbox.com/s/tjqzczipq45xyh1/video_2019-07-29_15-03-27.mp4?dl=0

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RELEVANCY SCORE 52

This laptop just came in yesterday. Initially even after installing all the updates, the computer was running rather sluggish and slow compared to my previous 2 year old Asus Laptop, in terms of scrolling through webpages, pdf and responsiveness. Now I've reinstalled Windows 10, some of the sluggishness is gone but on Google Drive and Chrome I still find that it is slower compared to my previous laptop.  Do I have a defective unit? Does anyone else have the same problem?

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RELEVANCY SCORE 52

Been going back and forth and can't seem to find a screen that can replace my Thinkpad x1 carbon 3460 1f4 screen. Have found one for the 3448. Don't know if they use the same screen and pins?  See photo for description of the replacement screen I'm looking at.  













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A:Can the Thinkpad x1 carbon 3448 laptop screen replace a Thinkpad x1 carbon 3460 1f4

The 3448 and 3460 machines use the same panels, hinges, lid, cables, etc.

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RELEVANCY SCORE 51.6

Hi everyone, I've just add a RAM module (ballistix sport lt bls16g4s26bfsd) to my X1 Extreme laptop and I have a 'problem' with the frequency of the RAM.Its a 2666 Mhz capable RAM module but it shows as a 2400 Mhz in the task manager.I've read that I have to use xmp profile in the Bios to set the frequency of the RAM module but I can't see option for that in the Bios..Any idea on how to set the frequency of the RAMat 2666 Mhz ? Many Thanks Narek 

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RELEVANCY SCORE 51.6

I just got my new Thinkpad in and wanted to install a second drive with Linux on it.  The bios sees the drive and I've already installed the OS on it but when I chose it it won't boot.  It just keeps booting to the primary drive with WIndows 10 on it. Can anyone tell me if the WD SSD drives won't work for some reason in this computer?  The drives are listed as supported for the X1 I know.  Seems strange it would work in the X1 and not the X1 Extreme. Thanks, Glenn

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RELEVANCY SCORE 51.6

I have a Thinkpad X1 Extreme (20MFX002US) on order.  It has one of the two M.2 SSD bays not used.  I was hoping I could add a second drive.  They are expensive so I thought I'd better check first to see if it will work in this machine before I order it.  I am NOT doing RAID with the second drive.  I just want the machine to recognize it for added storage.  This is running Windows 10.  Here is the drive I was considering:Samsung 970 PRO Series - 1TB PCIe NVMe - M.2

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RELEVANCY SCORE 51.6

I purchased an X1 Extreme (4K) a few months ago. I have run into a few issues and was hoping I could get some advice. For reference, I have observed these issues across multiple different Windows versions, GeForce driver versions, and Lenovo BiOS versions. I am happy to answer any follow-up questions in the comments. 1.When I have hybrid graphics enabled, I have observed significant stutter when scrolling in applications such as Google Chrome, Spotify, and more, especially when opening PDFs in Chrome. Turning off hybrid graphics resolves fixes this, but I was wondering if there was another option I had other than compromising my battery life by disabling hybrid graphics.2.When I keep the TrackPoint enabled, it occasionally begins moving the cursor on its own and keeps going for a few seconds, with no apparent way to regain control until it stops. While I can fix this by just turning off the TrackPoint, I enjoy using it and would like to know if there is a different solution to this issue. Thank you in advance!

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RELEVANCY SCORE 51.6

On my new Thinkpad X1 Extreme, I can't activate Bitlocker "automatic mode" as it should be with Windows 10 Pro 1809.I have a fully operational TPM 2.0: But as shown in system information, it's due to "Un-allowed DMA capable bus/devices(s) detected": With Vantage, I made a full update of the system, so I belive BIOS and everything is up to date. Is there a way to correct what Windows thinks is a DMA threat ? Somethink else to update ? Thank you. 

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RELEVANCY SCORE 51.6

I'm a web developer and have an X1E FHD and need a monitor to go with it.  I tried the ASUS MB16AC but it's just not as bright and dynamic as the FHD - colors aren't even close, seemed dim and washed out (did try adjustments).  Anyone know of a monitor (portable preferred) that would match the X1E-FHD?  I would settle for non-portable.  Thanks! 

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RELEVANCY SCORE 51.6

I am hoping to buy an X1 Extreme Gen 2 as soon as possible. I realize that there are four screen options, two FHD, a matte UHD and the OLED. I was hoping to purchase the matte UHD version, but it hasn't been on the website for purchase in over 20 days. Does anyone have any information on whether it will be available?  Time is of the essence, and at this point I am thinking of buying an XPS just because it simply doesn't show up in the customizable options or for purchase on the Thinkpad site. Thanks.

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RELEVANCY SCORE 51.6

Hello .....I plan to buy a Thinkpad X1 Extreme.... and upgrade the SSD and memory later... Can i do that?I did it with my actual thinkpad T450S... i bought with 4 Gb Ram, 1 Hdd ... and add 8 Gb Ram and a M2 SSD by myself...Thanks 





T400, 2764-CTO, Win-Ultimate, Intel T9400, RAM 3 Gb, 160 Gb, Ati 256 Mb.T60,T40

A:Thinkpad X1 Extreme Upgrade

Good day.
 
Please see page 51 of the HMM: https://download.lenovo.com/pccbbs/mobiles_pdf/x1p1_x1_extreme_hmm_en.pdf
 
Memory modules and SSDs are listed as CRUs. Looks like only the bottom cover needs to be removed to access them.
 
Hope this helps a bit.
Regards.

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RELEVANCY SCORE 51.6

I have a thinkpad X1 Extreme with the i78850h, 32gb ram and 1tb storage(Samsung MZVLB1T0HALR-000lL7). I'm thinking about purchasing the Samsung 970 Evo 2tb pcie nvme sdd to replace the 1tb the system came with, but I'm wondering if 1tb is the maximum the system will recognize or will it be able to recognize a 2tb ssd? Thank you, Clay

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RELEVANCY SCORE 51.6

Getting all the possible BSOD errors on my NEW (replaced) X1 Extreme. That's disgusting considering I've paid around 3000 for the top configuration. I had this as a replacement because the previous one had screen issues, WiFi card non working etc  I'm totally sending this in for refund this time and I'm probably going for a different brand this time!

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RELEVANCY SCORE 51.6

Hi I bought a X1 Extreme last week and it's driving me nuts already. The notebook simply does not charge. When I plug-in the power adapter, Windows says that the power supply is plugged-in. But the battery status doesn't change, in both ways (it's not charging but also not discharging). It just stays at the current charging status for hours. I also have Lenovo dockingstation "ThinkPad Thunderbolt 3 Workstation Dock 170W" and it's the same problem. After a research on the internet, I found the following article which actually helps, but only for a single charge. But as soon as I unplug the power supply again, I have to reboot again, turn of the battery in the BIOS and reconnect the power supply again. https://stebalien.com/blog/fix-for-lenovo-x1-carbon-not-charging/ The drivers are all up to date (installed via Lenovo System Update application). Does anybody suffer from this issue aswell? Thanks for your help!

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RELEVANCY SCORE 51.6

Has anyone found a M.2 SSD heatsink that fits in the Thinkpad X1 Extreme? Thanks!

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RELEVANCY SCORE 51.6

Just a quick question I have looked at the specs of the new X1 Extreme Would like to know if it is fitted with a WWAN 4G LTE card? X1 carbon has always been a business laptop , and if the X1 Xxtreme doe not have the WWAN facility it kinda defeats the purpose of a versilte extreme on  the go  business laptop.? Any idea>  

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RELEVANCY SCORE 51.6

A greeting to the community.Can someone tell me if the Samsung 970 Pro m.2 PCIe NVMe 1 Tb SSD to be installed on the second slot is compatible with X1 Extreme?I ask because a Samsung P951 SSD caused a blue screen and did not start the PCThank you all

A:Installing a second SSD on The ThinkPad X1 Extreme

docet,I assume the BSOD issue could be caused by RAID settings. In this case both drives must be the same type and have the same capacity.

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RELEVANCY SCORE 51.6

I have a new laptop and there is a serious fan noise problem. Fan is immediately active. I have tried the following, it helped reduction but still the fan becomes active unnecessarily. Any solution advise? C:\Windows\system32\powercfg.exe /setACvalueindex SCHEME_BALANCED SUB_PROCESSOR PERFEPP 33 ??C:\Windows\system32\powercfg.exe /setACvalueindex OVERLAY_SCHEME_MIN SUB_PROCESSOR PERFEPP 60 ??C:\Windows\system32\powercfg.exe /setactive scheme_current

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RELEVANCY SCORE 51.6

I recently purchased a X1 Extreme and was hoping for plug and play eGPU via thunderbolt 3. However, the Akitio Node (+ 1080 ti) does not even power on when I connect the thunderbolt 3 cable to the port. Both the Lenovo Vantage  + Windows Update states my firmware + drivers are up to date. 

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RELEVANCY SCORE 51.6

 My new X1 Extreme hangs every few days. It locks up HARD, so that the only way to restart is to hold the power button down until it turns off.I've updated all the drivers, but one:The U630 Intel video driver will not install. It complains that it can't install on this operating system (Windows 10). Has anyone else had this problem & found a solution? (more concerned about the lock-ups than the Intel driver) I also updated the BIOS recently, but that didn't help. 

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RELEVANCY SCORE 51.6

I think this is a simple question but no amount of research I have done in the forums has provided a clear explanation....is the Active Pen 2 just the next generation of the Thinkpad Pen Pro or is something else going on here. Trying to figure out which pen to spec with a couple of X1 Extreme's and I just want to confirm that the Active Pen 2 would be the latest and greatest??

A:X1 Extreme - Thinkpad Pen Pro vs Active Pen 2

Think I might have found my answer in a somewhat obscure Lenovo Pen document: https://support.lenovo.com/us/en/solutions/ht500011 D. ThinkPad Pen Pro  (also known as Active Pen)An active penRequires one AAAA batteryThe largest size pen availableAlways housed externally of the systemCan be stored with an external holder accessory that attaches to the USB portMouse-click input

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RELEVANCY SCORE 50.8

Hi there, I have recevied my brand new Gen 2 Extreme. I love it but it seems to keep dropping wifi every minute and back online.  Is anyone else have this problem? Thanks,Sascha 

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RELEVANCY SCORE 50.8

I just received X1 Extreme.Everything works fine and as expected, but there is one thing that keeps bugging me.It's a weird little electric noise X1E makes. Here is the electric noise.I am not sure what causes this noise but I think this happens when the fan starts running.I don't think the laptop should make this kind of noise since there is no HDD, CD, or other parts that makes noise other than fan.And fan should not make those electric noise. Also, I noticed that there is little rattling sound (only noticable when I put my ears very close to bottom of laptop). The elctric sound happens when heavy-loading and the rattling sound is unnoticeable.But I am worried if there is some malfunctioning hardware in my laptop. Does anyone have similar issue? Is this normal?  

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RELEVANCY SCORE 50.8

Hi,I returned a Thinkpad X1 12 working days ago and I haven't received any notification the has been processed.This is the RMA: 4221784156. Can the status of the return be checked somehow?

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RELEVANCY SCORE 50.8

I am seeing issues sometimes when I close my lid and come back to my computer later. It restarts instead of resuming from where I left off. It's really annoying to lose my work setup. I had 93% battery left last time so it's not an issue with too low of a battery. Are there any known issues with resuming? Most of the times it works, but sometimes I open my computer and it starts from scratch without any of my previous windows or work there. Are there any recommended settings to check? I need to minimize this from happening. I opened the computer this morning (~7 AM) and it restarted instead of resumed. I'm pasting some Event Viewer logs here that seem relevant. Some are criticals, errors, warns, and infos. Log Name: System
Source: Microsoft-Windows-UserModePowerService
Date: 3/12/2019 6:27:02 PM
Event ID: 12
Task Category: (10)
Level: Information
Keywords:
User: SYSTEM
Computer: Ultra-Magnus
Description:
Process C:\Windows\SysWOW64\Lenovo\PowerMgr\EasyResume.exe (process ID:4944) reset policy scheme from {4fabbc18-ad8d-450e-b9ad-23457a7fedc1} to {4fabbc18-ad8d-450e-b9ad-23457a7fedc1}
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-UserModePowerService" Guid="{ce8dee0b-d539-4000-b0f8-77bed049c590}" />
<EventID>12</EventID>
<Version>0</Version>
<Level>4</Level>
... Read more

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RELEVANCY SCORE 50.8

Hi all, last week I got my new ThinkPad X1 Extreme. Unfortunately it sometimes restarts without any notification. The screen will turn black and then the Lenovo sign appears again and the Laptop will boot normal. Does anyone know this problem?  Please help

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RELEVANCY SCORE 50.8

I've have an X1 Extreme, for less than a month, and consistently had BSOD issues when or just shutdowns that seem to be revolving around the video drivers. I then upgraded my video drivers and now my secondary montior will not work. This is just awful. Wish Lenovo would actually make sure these laptops actually work before shipping them out. I've had over 50 BSOD in less than 30 days. Thoughts? Do I need to reinstalled and start fresh?

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RELEVANCY SCORE 50.8

I just received my new Thinkpad Extreme laptop with 4k screen a few days ago. I'm formerly a Macbook Pro user and I love the Thinkpad Extreme. However, I'm shocked to see that my real-world battery life usage is 4hrs and 40mins. Especially when they advertise the battery life to be 14 hrs! My power mode is set to "Better Battery", screen brightness at about 80% and I'm the only doing web browsing and some youtube videos. Not even video rendering or editing. This is a massive deal-breaker for me. I was hopping for about 6 hours at least. Can any other Thinkpad Extreme user with 4k monitor advise if this is normal? How much battery life do you get? I checked with support but they refuse to tell me what the average battery life I should be expecting and just say that battery life will vary with usage. I found this review online which says they got 6 hours 7mins of continuous wifi web surfing: https://www.laptopmag.com/reviews/laptops/lenovo-thinkpad-x1-extreme Again, I feel quite a let down because the the specs say up to 14 hours. I was expecting even at half of that I was hoping to get about 7 hours. But about 4+ hours is really bad - its almost the same as my 7 year old Macbook Pro which I switched from.

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RELEVANCY SCORE 50.8

My thinkpad extreme gen 1 shows "plugged in, not charging", the battery level just remain the same (not charging up, not dropping down), what is going on? I got the laptop a few days ago and it was working just fine. The battery charge threshold had been turned off.

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RELEVANCY SCORE 50.8

I am looking at the newest model x1 extreme on the US store and it seems to only offer ONE storage configuration but on the European stores I am able to have two seperate hard drive configurations, any help is appreciated!

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RELEVANCY SCORE 50.8

I was looking into replacing the defective wireless card in my Thinkpad X1 Extreme Generation 1 with an Intel AX200 or AX201, but people say the system does not even boot with the AX201, and the bluetooth stops working with the AX200. Is there any way to get one of these cards to work with the machine, or am I restricted to using the Intel 9560?

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RELEVANCY SCORE 50.8

Hello everyone, I read that in late summer 2019 the x1 carbon and the x1 extreme are going to get a hardware update.  Was wondering if the extreme would have a GPU update in the works.  Thinking for long term use, that's why I ask.  Hoping for something around a 1070.  Thanks everyone.

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RELEVANCY SCORE 50.8

I have this problem with the system firmware of my X1 Extreme. The device status is set to: "This device cannot start. (Code 10) Indicates a revision number encountered or specified is not one known by the service. It may be a more recent revision than the service is aware of."It doesn't break anything as far as I'm aware of. But I just wanna know whether there is a solution to this problem. Thanks! 

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RELEVANCY SCORE 50.8

I had a Lenovo L450 for 4 years, loved it, great computer I just bought the X1 Extreme and in the first week a key just jumped out from the keyboard! And yesterday I noted the screen is somehow ungluing the notebook structure (photos attached). Tried to reach the Support team. 40 minutes in the phone to make a request. 1 hour at the browser waiting for a chat appointment. After finally getting the protocol with my complaining, at the same night the protocol were "solved", magically! Worst consumer experience I ever had. I want my money back.  

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RELEVANCY SCORE 50.8

I bought a 1080p Thinkpad X1 Extreme. Now after several months of using, I would like to upgrade the screen to 4K. Is this possible?

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RELEVANCY SCORE 50.8

WiFi has been randomly dropping on my new X1 Extreme, leaving only ethernet. The only thing that brings it back that I've found is reinstalling the driver and rebooting.  Troubleshooting says it's a driver or hardware issue: And here's what hardware manager says: 

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RELEVANCY SCORE 50.8

Is there a way to set the keyboard backlight to an auto mode?  I have to enable the keyboard backlight everytime I turn on my Thinkpad X1 Extreme, regardless of the ambient light level.

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RELEVANCY SCORE 50.8

Hi all, It has been about a month since I received the new X1 Extreme, and it has been quite good so far, but today, for some unknown reason, I've run into some apparent battery issues. I charged my computer overnight yesterday, and when I tried using it in class today, it wouldn't start. The red light on the ThinkPad logo wasn't flashing at all, so something was off. I tried turning it on many times, but nothing happened.  When I came home, I plugged it in and it allowed me to turn it on, but it was stuck at 46% charge and wouldn't move (even after an hour - a period of time sufficient to charge the computer up to 80%). Then, as I was writing this post, a loud 2 bell ringing sound came on and the computer shut down. When I started it up again (connected to the AC adapter), the Lenovo Vantage battery icon displayed an "X" and the Windows battery appeared empty. I made sure to back up everything and updated BIOS and other drivers just in case, but nothing seemed to work. If I disconnect the AC adapter, the computer immediately dies. Like this, the computer is no longer useful to me since I need it on the go.  I'll contact Lenovo support once my schedule frees up a bit, but if this has happened before and you've found a solution, I'd like to get this back to normal as soon as possible. Thanks,  Reilly 

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RELEVANCY SCORE 50.8

I am looking for memory upgrade options from 1x8GBSearching internet returns Crucial website for compatible sodimm  Option 1: get 1x 16GB  = total 24GBOption 2: get 2x 16GB = total 32GB Q1: I read some where that it is important to have two identical RAM. Perhaps I would go for option 2. Any suggestion Q2: For option 2, there are 2400 [CT2K16G4SFD824A] or 2666 [CT2K16G4SFD8266] version.The X1 unit came with 2666 8GB RAM, is it better to go for 2666 version, even through it is written in manual that the max support speed is 2400? Q3: Please share your choices for X1 extreme memory upgrade?   

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RELEVANCY SCORE 50.8

I would like to know if it is possible to configure the t520 or get to know the most extreme off all possible. I would also like to know if this configuration works:Processor: Intel Core i7-2960XM Extreme Edition 2.7GHz Quad-Core - is it works,on t520,maybe there are some power                                                    problems,alternatively,please give  the name of,highest version,of i7 which will work on it.Ram:           Is 16 gb of the frame, it is possible, if yes, please give the name and type of producer - it's very important to me...Hdd:           I would like,also,put a 1tb disk, the specification gives max.500 gb - why there is no 1tb,specified ?                                                                                                                                                                                  ... Read more

A:ThinkPad t520 Extreme Configuration

Welcome to the CommunityThe most powerfull CPU T520 supports is i7-2820QM (2.30GHz). RAM: do you mean 16 GB per module? No, BIOS doesn't support that.HDD: the specification is outdated. 1TB drive should work.

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RELEVANCY SCORE 50.8

Hi,  According to the specifications sheet, X1 Extreme supports both Sata and Nvme Ssd's. https://psref.lenovo.com/syspool/Sys/PDF/ThinkPad/ThinkPad%20X1%20Extreme/ThinkPad_X1_Extreme_Platfo... My machine comes with an Nvme Ssd. It would be OK to add an additional Sata Ssd in the free slot, right? And use both. (Just checking, before I buy).  Thanks!Adrian

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RELEVANCY SCORE 50.8

I'm looking at purchasing the extreme 2 with OLED screen but I'm concerned about possible burn in and ruining my screen. I am a video DJ part time and I didn't realise how long my main screen which will be the PC showing an itunes screen for as long a 6 hours on a bright setting. I use my secondary large screen for virtual DJ along with a further 3 screens via projectors showing the same image video so really 3 separate screens in total so need a powerful laptop to replce my current mac book pro with issues including a poor keyboard among other things so thinking of defecting to windows but need a very good robust machine with an execptional screen but sometims with static images for so  long I am worried about this especially due to the cost, I managed to get a discount on my configuration but it is still the best part of 4000 so I really can't afford to make a mistake, so any help would be appreciated.  Has anyone bought the new X1 gen 2 with OLED screen? what do you think?

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RELEVANCY SCORE 50.8

Hi, I tried to set my speakers as audio input in a recording software but as stereo mixer seems dead on this drivers version, I tried to make the recording device listen to the speakers but it seems to bug.I proceeded as showed below, using the microphone array to listen to the speakers but even after a reboot the mic is not listening tou windows audio out. Is there any  workaround on this matter ? Tnahks in advance 

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RELEVANCY SCORE 50.8

I have a new X1E that has had this issue happen 2 or 3 times. The screen will go to white fuzz.  The only way to get it back is to reboot or sleep/wake. Has anyone else had this issue?

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