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In XP Pro can't turn off Windows Firewall or Turn on Automatic Updates

Q: In XP Pro can't turn off Windows Firewall or Turn on Automatic Updates

Wife updated Norton twice and had two Norton Firewalls and Windows Firewalls running together. Paid twice for the 2 updates. Removed Norton Completely and then re-installed Norton 360 Security Version 5, but am still unable to turn off Windows Firewall under Windows XP Pro and also cannot turn on Automatic updates, getting message "we're Sorry, the Security Center could NOT change your Automatic Windows Update setting. To try changing these settings, go to SYSTEM in Control Panel. On the Automatic Updates Tab, select AUTOMATIC (recommended) and then click OK. None of this works, then tried using an app to reset Security Settings and that didn't work either. Any suggestions on what I try next. I would like to reinstall Norton 360 Internet Security Version 5, I know there are those out there that hate Norton and the overhead that comes with it, but over the years I've gotten used to it and I like it very much. Thank you, PhotoRay

Preferred Solution: In XP Pro can't turn off Windows Firewall or Turn on Automatic Updates

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: In XP Pro can't turn off Windows Firewall or Turn on Automatic Updates

How did you remove Norton in the first place?

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Obviously I'm not on my computer, but I need to have firewall and automatic updates turned on for my laptop for my college's system to allow me onto the internet, but they are turned off and the options are greyed out so I can't change them. I know that my user is the system administrator, which can sometimes cause this, and I don't believe the network is affecting it. I did run across something that said "Group Policy" is blocking off the firewall options, but I can't find any information on what that is. Any help would be absolutely great, I'd love to get back to the internet on my laptop again, thanks so much!!

A:can't turn on firewall or automatic updates

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Hi, I just reformatted my computer about 3 days ago, and was not able to turn my firewall on, even though I tried to. It just says something like, "Windows firewall has successfull turned on", but in an instant, the bubble pops up again warning me that my firewall is not turned on. And just The other day I looked at my Windows update and noticed it's off and there was no way I can turn it on, everything was greyed out. I tried my best to fix it, but nothing helped. If anyone knows the solution to this, please help me, I would really appreciate it. Thank you.

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 11:30:56 PM, on 9/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Internet Explorer\iexplore.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com... Read more

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Hello all,
  First time to post on this forum so bear with me please.  My XP Pro desktop will not let me turn on Automatic Updates for some reason.  It is all "greyed out" and will not allow me to set it for Automatic Updates.  Any ideas?

A:Windows Automatic Updates - Cannot Turn ON

Well...it might have to do with the fact that XP is no longer supported for critical updates. 
It makes sense to me that autoupdates might now be nonexistent for XP, while one can probably still go to the Windows/Microsoft Update sites and manually download/install any updates from the past which may need reinstallation.
See XP Support Has Ended.

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My Automatic Updates for Windows XP will not turn on. When I click the red shield next to the clock on the bottom right hand of the screen, Windows Security Center pops up. Under the Automatic Updates tab, it is labeled OFF in red font. I click the button to turn them back on and this messages appears "We're sorry. The Security Center could not change your Automatic Update settings. To try changing these settings yourself, go to System in Control Panel. On the Automatic Updates tab, select Automatic (recommended), and then click OK." I do exactly this, go back to the Security Center, try to turn them on again, and the same message appears. I've run Ad-Aware, Malwarebytes, Spybot Search and Destroy, and Super Anti-Spyware. All the results almost always come back clean. Occasionally, Spybot will find something and it fixes it, but the problem still persists. I've experienced no problems with my computer in terms of speed or anything like that. Everything still works fine, but I know that it's important to have Automatic Updates turned on. It's also annoying when the little balloon keeps popping up at the bottom of the screen, telling me that my Automatic Updates is off. I've tried to fix this problem before on another forum, but nothing worked. I did the whole Start, Run, services.msc process and that didn't do anything. I also tried the Dial-a-Fix program? That also didn't help. Does anyone have anything to offer that could solve this ... Read more

A:Windows Automatic Updates Will Not Turn On.

All the results almost always come back clean. Occasionally, Spybot will find something and it fixes it, but the problem still persists.Do you have the logs from those scans? I'm interested to see what was found....I'm inclined to believe you are infected with something that runs a little deeper than what those tools can find/remove....

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I am just wondering if its necessary to download all the updates. The computer technician told me that it will consume a lot of memory if I will not turn off the updates.

Suggestions please? I'm just a newbie

A:Do I need to turn off Windows Automatic Updates?

Windows Updates are vital from many perspectives...

Next week you will be offered new updates.
It's also known as Patch Tuesday or Wednesday, depending where in the world you are...
On rare occasions (if a security vulnerability warrants it), Microsoft might release a patch out-of-band (meaning not on patch Tuesday/ Wednesday)... doesn't often happen though.

IMHO tis a good idea to have your computer set to inform you, but not download or install any updates offered.
Would also recommend you do a few at a time rather than oodles at once.

Tis a good idea to create a System Restore point before downloading....just in case!

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We had a malware attack, and successfully (we think) followed the advice here: http://www.bleepingcomputer.com/virus-removal/remove-xp-home-security-2012

All seems well, except now we can't get Windows Automatic Updates turned on. On boot, the computer pops up to give us a warning that it's not turned on, and suggests doing it manually. However, when we do it manually via the automatic updates checkbox, it says we've changed it (and retains the chosen button as if we'd changed it), but Automatic Updates is still off.

Any ideas?



A:Now can't turn on Windows Automatic Updates

If this is XP run this...We need to repair some of windows' internal registration settings Please download Dial-A-Fix from one of the following mirrors:
Primary Mirror Secondary MirrorExtract the zip file to your desktop. Double click Dial-a-Fix.exe to start the program. Press the green double checkmark box (Looks like this: ) UNcheck "Empty Temp Folders", as well as "Adjust Time/Date" in the prep section. The prep section should then look like this:
When the window looks like this, press the GO button in the bottom of the window.
Exit/Close Dial-A-Fix

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My DVD drive is not working, so I tried to run the Microsoft Fix It application to see what was wrong. It tells me that I need to download the XP Service Pack 3 and .NET framework 2.0 or later version. I figured that would easy enough, and tried to do just that. It informs me that I need to turn my Windows Automatic Updates on. Hey, no problem, right?

What should be as simple as a few mouse clicks has turned into a frustrating afternoon! First I tried the link in my lower right tray, and it informs me that I need to go to the Control Panel to turn them on. So I do. Still nothing. When I go into the Control Panel, it shows me that Automatic Updates are already on, and yet my icon in my tray says it's not. I thought maybe the icon hadn't caught up with the times yet and tried again to download SP3-same message!

So I then tried Control Panel-Other Control Panel Options, where I supposedly should see the Automatic Updates option, but I don't! The only option it gives me is 'Program Updates' for InstallShield. After going through these steps numerous times, I finally admit defeat and am turning to the experts. Please help me before I pull all my hair out! Thank you!

A:Cannot turn on Windows Automatic updates!

You could maybe go too the following link
Microsoft Windows Update
or maybe you need too check the update service is active to do so
go to Start > Run and type services.msc
Scroll down to automatic updates and double click on it, ensure the start-up type is automatic and the service is started. Then view the automatic update tab in system properties again.


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Is it possible to turn off automatic updates for windows 10?

I check for updates often and would rather manually install them instead of finding out after the fact that updates we made.

Thanks in advance.


A:Is it possible to turn off automatic updates for windows 10?

You need to edit your network connection properties and set it to be 'metered' so it doesn't auto-download them.

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I somehow managed to turn Automatic Windows updates OFF and now it's ghosted out so I can't select it to tun it back on in the control panel or Windows Security Center.
What can I do to make the (Automatic Updates) unghosted so I can turn it back on.
I am in the administrator account.

A:Can't turn on Automatic windows updates

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I had updates set to download and then ask me which ones I wanted to install. But it only worked like that for a short time, then it started installing automatically.

After Patch Tuesday this week, everything started crashing. I did a system restore to the point before the updates, and most things are now working okay. But when I try to shut down the PC, the automatic updates start installing again, and there's no way to turn them off. Selecting manual updates has no effect, they still come automatically. If I uncheck all the updates in the list of 'important updates available' they only stay unchecked until I close the updates window - when I reopen it, they're all checked again.

I did a full system virus scan, but it found nothing infected.

I would be very grateful for any insights into this. Has anyone else had trouble with this week's updates? I'm using Windows 7 64-bit.

A:Solved: Can't turn off Windows automatic updates

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Hi there,
I'm hoping someone can help with this. I am trying to sort out some problems for a friend (blind leading the blind as I have very limited computing knowledge).
Pop-ups appear whenever a new tab or browser window is opened (often opening a new window themselves) and often whenever you navigate away from a page.
Also, automatic updates will not turn on at all. I have tried doing this in the normal way, when the bubble pops up at start up and also through the control panel into admin tools and then services but it resets itself to off or disabled every time.
I downloaded Spybot and as per advice on another forum I ran this in safe mode with system restore turned off.
On normal reboot this appeared to have solved the pop-up problem but I still could not turn on automatic updates - however after a few minutes pop-ups started appearing again.
I have now completed a HJT log which I will post here - can anyone help me sort this out for them.
The computer now has McAfee installed but did not until a couple of days ago - it is up to date but I fear it's a case of locking the stable door after the horse had already bolted!
Here is the log - any help would be very very much appreciated!

Logfile of HijackThis v1.99.1
Scan saved at 17:01:42, on 27/07/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)

Running processes:
C:\WINDO... Read more

A:Pop-ups and inability to turn on windows automatic updates

Please disable SpybotSD TeaTimer, as it may hinder the removal of the infection. You can enable it after you're clean.
To disable SpybotSD TeaTimer:

Open Spybot and click on Mode and check Advanced Mode
Check yes to next window.
Click on Tools in bottom left hand corner.
Click on System Startup icon.
Uncheck Teatimer box.
Click Allow Change box.

You can follow this link if you need help: http://russelltexas.com/malware/teatimer.htm


Please visit Combofix Guide & Instructions for instructions for downloading and running ComboFix: especially follow the advice about installing the recovery console

Post the log from ComboFix when you've accomplished that, along with a new HijackThis log.

Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell us when you reply

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Due to a conflict with an updated version of Microsoft Silverlight, (it clashes with an in-house web-based program we use here at work. I have to manage 20 Windows 7 computers, I had to uninstall Silverlight version 5.1.20125.1 and reinstall an older version 4.1.10329.0 that allows our programs to run properly.
The newer version of Silverlight was part of last Tuesday's Windows update package. After getting back to the version we want, I thought we'd be fine, but the next morning, Windows update had reinstalled the Silverlight 5 version again. I redid the uninstall of the version 5, went back to 4, and then went into Windows Update and told it to never check for updates. I thought that would be enough, but the next morning, checking a couple of the computers, Windows updating had turned itself back on again.
Next I read that all I needed to do was stop and disable the Windows Update service, but after shutting down and restarting Windows Updating is back on again! the Service is running and enabled!

what the heck do I need to do to stop Windows Updates from running until we can fix our in-house program to work properly with Silverlight 5?

A:Turn off Automatic Windows Updates keeps turning itself back on

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I have windows xp Professional Version 2002 sp3. Seems I got a virus when I down loaded a movie(my bad). Was getting the BSOD, and alerts for Windows Automatic Updates to be turned on. Also I am running Microsoft security essentials which also won't update. Although Malwarebytes updates automatically. I downloaded Superantispyware and ran it 3 times in safe mode .Found and deleted malware. Rebooted and so far no BSOD ( fingers crossed). Still get the alerts for the updates.

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Can't turn on windows automatic updates,IE6 pops up,and computer is running slow!

I have MicroTrend antivirus and since yesterday all the above problems have been occuring. yesterday I was surfing the web using firefox when i noticed it was starting to become really slow loading. Then there were 3 consecutive unauthorized change prevention popups from microtrend antivirus, 2 of which I denied and i didn't get asked to deny the 3rd warning.

Since then my Internet Explorer 6 pops up once in a while with random stuff. Such as something starting with ylwbook. something(i forgot rest of url),, and These IE pop up and I am not able to view the popup. Also they sometimes just pop up with the end program for IE.
my computer is definitely a lot slower now...
This annoying but I am worried that it may be a virus.

The MAIN PROBLEM is that windows security alert icon keeps showing up now in the lower right corner. It says that windows automatic updates are turned off.
The problem is that it won't turn on automatic updates, i event tried going to Control Panel then System.

I googled these problems and I thought maybe i had a Vundo virus.
so i got VundoFix and HijackThis and ran both on my computer, but VundoFix did not scan anything bad and i am not sure what my HijackThis log tells me.

the log is below:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:40:29 PM, on 12/3/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Intern... Read more

A:Can't turn on windows automatic updates,IE6 pops up,and slow computer! HijackThis log

oops sorry i forgot to make the URLs inactive

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This is a problem that I've found a lot on the Internet but have yet to find a solution that works in my case.
I am using Windows 8.1
I cannot download apps from the Store and an error message says that this is due to Windows Firewall not being turned on.
I cannot turn Windows Firewall on because we error message says that it cannot change some of my settings. (Side note: I am using Avast but even when this is turned on I get the same message from the Store)
I cannot start it manually as I get an error message there too (I'll update with exact wording later as I'm currently on my phone)
I am also completely unable to restore to factory settings or create any recovery media.
I have done comprehensive virus scans and have absolutely no issues in that sense.
I have reset Internet Explorer (apparently to reset my connection) to no avail.
I've tried every solution I've found online and I'm just stumped. Help would be deeply appreciated.

A:Can't get updates, download apps or turn on Windows Firewall

Please post exactly what you have tried so suggestions made will not be redundant.
Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
When Speccy opens you will see a screen similar to the one below.

Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
The following screen will appear, click on Yes.

The following screen will appear, click on Copy to Clipboard.

In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.

Please download MiniToolBox, save it to your desktop and run it.
 Checkmark the following checkboxes:
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.

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I started my computer up and it said that my antivirus wasn't updated, and my automatic updates was turned off. I tried to turn them off from windows security, and i get an error message saying it can't be done, try to do it from control panel. When i go into control panel it shows that the automatic updates is on but the red X with the shield is still in the corner. I am also having trouble opening multiple tabs on my mozilla firefox, i don't know if that is linked to it.

A:Can't Turn on Automatic Updates

Hello and welcome to TSF.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.

Please follow our pre-posting process outlined below. Use a USB flash drive to download and transfer the tools to the affected machine, if necessary. You might like to run the Flash_Disinfector.exe on the clean machine and the flash drive first to protect against any possible transfer of infection via USB.

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

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I think i have an infection. i will list the symptoms and then post a HijackThis log. I am running Windows XP (Home) on a Dell Dimension 4600 with 80 gb HD and 2 gb RAM. I have AdAware and have scanned before posting this. Also have McAfee installed.
Thanks in advance.

1. When I boot up (to any of the user accounts) I receive an icon (red shield with an 'X' through it) in the tray (bottom right) saying my computer might not be safe because Automatic Updates has been disabled. Mousing over the icon gives the tip 'Windows Security Alerts'.

2. When I right click on that icon and choose Open Security Center it opens the Windows Security Center, showing Automatic Updates are indeed turned off. When I click 'Turn On Auto Updates' it tells me it can't and to try it from Control Panel. I enable it from there and reboot and receive the same problem.

3. It seems that iexplore.exe and explorer.exe run as soon as I boot up, and for quite some time eat up all system resources. Not sure if this is related. Thing is, this happens every few minutes or so for about 30 seconds - explorer.exe uses 100% of the CPU.

4. Using msconfig, I looked at what was in the Startup tab. There were two strange ones - antivirus.exe and foumrish. Looking on sysinfo.org, I found the first was some kind of trojan and there was no information on the second. I think AdAware removed it. Either way, I unchecked both and rebooted. They still exist as choices, but remain unchecke... Read more

A:Automatic Updates - Can't turn on

Using something like Ccleaner will clear dead start up entries.

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I cannot turn on my automatic updates for Windows XP and I have started to get a lot of pop-ups whenever I am on the internet, and it is really slowing my computer down. If anyone could help I would appreciate it.

A:Can't turn on automatic updates and getting pop-ups

mryan5, welcome to TSF.

You're computer is infected. Please follow the instructions here:

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I can't turn on my Automatic updates, IE pop ups, and IE is slow as if you would click in a link it wouldn't open unless you click on it a second time.... please help me!!!! the DDS report is the following

DDS (Ver_09-03-16.01) - NTFSx86
Run by valued-user at 22:09:58.79 on Wed 04/01/2009
Internet Explorer: 8.0.6001.18372
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.131 [GMT -4:00]

AV: ESET NOD32 Antivirus 3.0 *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Zone Labs\ZoneAlarm\zapro.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\Program Files\Synaptics\SynTP\Toshiba.exe
C:\WINDO... Read more

A:I can't turn on my Automatic updates, IE pop ups

Hello and welcome to TSF.

Please download ComboFix from one of these locations:

Link 1
Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop
Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes, to continue scanning for malware.

# Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.

Do not mouseclick com... Read more

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I would really like to know how to turn off Win 10 updates as this has cause some issues with my systems in the recent past. If i can't turn them off how do i set them to where I have to go in and check for updates myself. Any help would be appreciated.

Thank you

A:How do I turn off automatic updates in Win 10?

Hello eqaerye.

The tutorial below can help show you how to disable automatic updates in Windows 10 depending on what edition of Windows 10 you have installed.

Windows Update Automatic Updates - Enable or Disable in Windows 10

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First off, I'm on Dial-up and this Automatic Update feature is killing me.
I have turned it off, but its still downloading stuff.

I've even tried blocking it (Generic Host Process for Win 32 Services) access to the internet in Zone Alarm, but if I do that, I can't even access the web. I don't think its a virus, because I scanned multiple times with an updated AVG.

Can I just disable it from starting up to begin with?

Any help would be greatly appreciated.

A:How Do I Turn Off Automatic Updates?

seems like you are experiencing a file corruption there.

first run : sfc /scannow

if doesnt work do a repair install.

Did you ever use norton in that system ?

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Referred from here: http://www.bleepingcomputer.com/forums/topic390772.html ~ OBHi :-)I did as you told me:I made sure Windows Firewall was enabled,run the defogger (disabled it)RebootThen a command prompt black window opened And I saved the 2 logs.Before we go further, I don't think I have the rootkit any more; I have deleted it with a rootkit killer; but again, I could be wrong since I still have the problem with my automatic updates!Either the scan will run clean: good, then my problem left is the automatic updatesOr the scan will show something that prevents my automatic updates.In either case, I am asking you to tell me what to do next.))))))))))))))))))))))))))))Here is the one you told me to attach with this message (the dds.txt log) (I gave it another name, sorry!)DDS (Ver_11-03-05.01) - NTFSx86 Run by Anne Crews New at 21:34:53.87 on Mon 04/18/2011Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_24Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1022.366 [GMT -5:00].AV: AntiVir Desktop *Enabled/Outdated* {AD166499-45F9-482A-A743-FDD3350758C7}FW: Norton Internet Worm Protection *Disabled* FW: AVG Firewall *Disabled* .============== Running Processes ===============.C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exe -k netsvcsC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Fi... Read more

A:Automatic updates won't turn on

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

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My computer keeps trying to install an update that fails everytime it is downloaded. How do I turn off automatic updates.

A:how to turn off automatic updates in Win 10

If it's a Windows 10 update: Control Panel>Administrative Tools>Services>Windows Update>Disable. You shouldn't leave it like that. You really have to re-enable and start updating.

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Hello to everyone.

I can't manage to turn on Automatic Updates

Microsoft Windows XP Home Edition
Version 2002
Service Pack 3

I have tried all ways available to do this in the Security Center and the System sections in the Control Panel. I am running AVG and Malwarebytes and I just downloaded Hijackthis and have a log, but don't know what to do with it.

Any suggestions would be helpful.


A:Can't turn Automatic Updates On

How about Control Panel-Automatic Updates?

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change update page says, in grey 'check for updates but let me chose when to download them. I cannot change this nor, now, download updates - when attempting stays on 'checking for updates'

A:cannot turn on automatic updates

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Whenever i go into control panel, then system, then the automatic updaets tab the "Turn On Automatic Updates" bubble is faded so i cant turn it on or cant turn access any of the A.U. controls period. Can someone please help me out?????

A:HELP!!! Cant Turn On Automatic Updates!!

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I can not turn on the automatic updates. From the desktop I get a sorry we can not turn on automatic updates. Try turning on from the Security Center. From the Security Center I can work all of the buttons (they are not greyed out) but they do not function when I click okay (Automatic Updates is already checked but I don't believe it is working).

A:Can Not turn on Automatic Updates

You could first try using this Fixit from Microsoft: http://support.microsoft.com/kb/971058

If that does not work try this: http://www.majorgeeks.com/Fix_WU_d6278.html

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When I go to windows update I get this message. The site cannot continue because one or more of these Windosw services is not running. Automatic Updates, Background ntelligent Transfer Service, Event Log. It is the windows update. It says to click start, then run. Type services.msc and then click ok. In the list of services, double click on automatic updates and then click on properties. In te Startup type list, select Automatic and click Apply. Mine said disabled so did as it said. Verify that the servce status is started, if the service status is stopped click on the start button. Mine says Stopping and the Start button is grayed out. All the buttons are grayed out. The other two are fine. So how do I get this fixed? When I click on automatic updates again the startup type has changed bsck to disabled. Please advise.

A:Can't turn on automatic updates

Would you check your event viewer (my computer right click => manage => event viewer => system logs) to see if there is an error log for the service not starting. It may explain it and tell how to fix.
Do you know if you updated to the new V7 windows update (you are prompted to do this before installing SP3) in fact, do you have SP3?

Visit windows update manually and see if they have a "let microsoft turn on automatic updates" link or a V7 download or microsoftupdates download.

Might read this thread

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My security alert (red shield) is telling me that my automatic updates is turned off, and when I try to turn it on it says: "We're sorry. The Security Center could not change your Automatic Updates settings. To try changing these settings yourself, go to System in Control Panel. On the Automatic Updates tab, select Automatic (recommended), and then click OK." I have done this, and it still does not turn it on. I have run SpyBot-Search & Destroy and Symantec Anti-Virus, and it has found Virtumonde and Vundo viruses. It seems that they get deleted; however, my computer runs slow and I still get a lot of pop-ups when I search the web. I am a novice to these situations so I am pretty clueless on what to do to fix the problem ... please help if you can. Thank you.

A:Automatic Updates will not turn on

Welcome to BC.Please download Malwarebytes Anti-Malware and save it to your desktop.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Click OK to close the message box and continue with the removal process.Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.Ma... Read more

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I tried to login under my first name (naniwazu) but COULD NOT! Even after I tried to change password. SO i had to create a new account.
(I hate that!)
So please for further info, watch my only post (posted by naniwazu).


For the change in the DEFINITION NUMBER, it's because I have updated the last definitions of Emsisoft AFTER i used it to do a full scan. I know I should have asked for updates before I done the full scan. (Sorry).

After the new updates download, they gave me my new definition number.

I have done another scan with Malwarebytes and this is what they found:
(I have not either quarantined nor delete these suspicious objects like I did with my first scan with Malwarebytes; I did keep a log though, of which you have a copy (see my other post under naniwazu).

RogueMSRe (File) c:\documents and settings\anne crews new\... no action taken
RogueMSRe (File) c:\documents and settings\anne crews new\... no action taken

Until you tell me what to do (which action to take) I will wait. When I receive your reply I will rescan and deal with these 2 items the way you tell me.

As such I still don't know if this is the very virus that causes me to be unable to do automatic updates.
Other wise my computer is running very smoothly (PRAISE GOD! :-)

I am considering REMOVING EMSISOFT entirely and keeping my free Antivir version.
I have also Windows Defender which cannot check for new definition (due to my automat... Read more

A:Automatic updates won't turn on

FWIW: http://www.pcmag.com/article2/0,2817,2364196,00.aspI would remove that program, substitute something like the free edition of SUPERAntiSpyware , update same, run a full scan. I would follow that up with a full scan by installed/updated AV program.I would also remove Windows Defender from the system.Alternately, I would post a topic in the http://www.bleepingcomputer.com/forums/forum103.html '>Am I Infected Forum.Louis

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Hello all,

Since I removed a windows restore virus with the help of Bleeping computer I have been unable to turn on my Windows Automatic Updates. I have tried doing so in the windows security centre and control panel to no avail and when I try to download updates manually from here-http://www.update.microsoft.com/windowsupdate/v6/default.aspx?ln=en-us, the process alaways fails.

When I attempted the following resolution it failed because it cannot find the file specified (error 2) when I try to start the Background Intelligent Service.

1. Set Background Intelligent Transfer Service to Automatic and verify the Status is Started.
Click Start.
Choose Run.
In the Run box, type services.msc.
Click OK.
Find the Background Intelligent Transfer Service service, and right-click to select it.
Select Properties.
In the Startup Type list, select Automatic.
Verify the service Status is Started.
Click OK.
Any suggestions much appreciated.


A:I can't turn on automatic updates

Can you post any logs from the scans you did?

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4400+, x86 Family 15 Model 107 Stepping 1
Processor Count: 2
RAM: 1023 Mb
Graphics Card: NVIDIA GeForce 6200 TurboCache(TM), 512 Mb
Hard Drives: C: Total - 152617 MB, Free - 135316 MB;
Motherboard: Gigabyte Technology Co., Ltd., M55S-S3, x.x,
Antivirus: BullGuard Antivirus, Updated: Yes, On-Demand Scanner: Enabled

Hi, i hope you can help. I cannot turn on automatic updates in XP Media centre edition. I have read many threads about the problem and i believe i have a virus infection preventing me from turning it on. I have followed the steps detailing how to go into services and locate Automatic updates click on properties etc, however automatic updates is not one of the services listed, even in extended view. The download updates (recommended radio button is checked) and appears to be OK, however i get the windows security alert in the task bar and when i click to turn on i get a message saying it cant. I also get a message when trying to update direct from web site than there is an error and it cant update.

PS i am also getting unusuall redirects, not all the time but occassionally.

Thanks in advance.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 14:25, on 2011-06-25
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running process... Read more

A:Cant Turn on Automatic Updates

XP Home Security 2012 was removed from my pc just before i noticed this problem with the windows updates. It is for this reason i believe my pc has become compromised, i dont want to continue using utill this is checked out, i believe it could lead to further infections. I do internet banking and this is essential for me. Please accept this additional information, i dont want to bump up unintentionally but it may be relavant to my case.

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I tried Vundofix and virtumondobegone and both apps say my pc is clean even though I get the popup when running IE. Also, my automatic updates tab Isn't grayed out but even if I turn it on it still says automatic updates is turned off in the Security Center, here's my HijackThis Log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:37:54 AM, on 7/25/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Program Files\Hotspot Shield\bin\openvpnas.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Java\jre1.6.0_03\bin\j... Read more

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i appreciate the need fr auomatic pdates, but i woud prefer to have more control. can they be tured off? the actv? hrs i use is more than 12 hours a dy

A:automatic updates turn off or at least have more control

Hi, This is something to do with Windows 10, not HP.  Microsoft wants users to have automatically update except for few versions/editions: Professional, Enterprise, and Education. Your machine runs Home version/edition, please try the following options (at your own risk):              http://www.pcworld.com/article/3085136/windows/two-ways-to-control-or-stop-windows-10-updates.html Regards.

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I have even gone to systems in the control panel...as prompted....clicked "automatic updates/everyday/3 AM" and it still says they are turned off.


A:Automatic Updates wont turn ON

Have you tried the Fix It section at MS Support. Read through the page for tips regarding which operating system you are running.HTH!Rosie

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My automatic updates wont turn on when i turn it to automatic and then click start i get Error: 1058 and i keep getting pop-ups.

DDS (Version 1.1.0) - NTFSx86
Run by admin at 1:00:46.48 on Wed 12/24/2008
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.89 [GMT -5:00]

AV: McAfee VirusScan Enterprise *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\Veoh Networks\Veoh\VeohClient.exe
C:\Documents and Settings\admin\Application Data\gadcom\gadcom.exe
C:\Program Files\McAfe... Read more

A:automatic updates wont turn on

Hi,sorry for the delay in getting back to you.If you still needs help, please do next:Click here to download HijackThis.Save HJTInstall.exe to your Desktop.Double click on the HJTInstall.exe icon to start the program.By default it will install to C:\Program Files\Trend Micro\HijackThisAfter the final dialogue box it will launch HijackThis.Click on the scan button. It will scan and then ask you to save the log.Save the log, and post me it in your next reply.

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I wanted to update from Windows 8 to 8.1 but got an error message that it couldn't complete. I researched that, and found I needed to do Windows Updates. Went to the control panel to do that, and got this error box. Used Microsoft Chat support, but no help. Can anyone help? And I'm not very computer savvy, so if you have an answer, please use small words that I can understand!

The error is:


Thank you!

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  My System Specs
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Computer Type PC/Desktop

OS Windows 8

A:Unable to turn on/off automatic updates

Start with running sfc /scannow from an elevated command prompt (Start > All Programs > Accessories, right-click Command Prompt and from the menu click Run as administrator).

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I run services.msc then I click on automatic updates and in the startup type drop down box it says disabled. I change it to automatic and click apply but it changes back to disabled. If i try it a few times it will stay on automatic but once I click the start button it says

" could not start the automatic updates service on local computer. Error 1058: the service cannot be started, either because it is disabled or because it has no enabled devices associated with it. "

then i click on the log on tab and in the you can enable or disable this service for the hardware profiles listed below box profile 1 is enabled.

A:Automatic updates disabled and I cant turn it on.

I just ran cmd.exe with rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 %systemroot%\inf\au.inf

seems that didnt help either

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I am unable to turn my Automatic Updates on, and when I attempt to start the service manually (Manage My Computer, Services, Automatic Updates), I receive the following message:Could not start the Automatic Updates service on Local ComputerError 1058: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.In addition to this, I have been receiving several pop-ups and my computer has been running slower than usual.Please help!

A:Automatic Updates OFF - and wont turn ON

Hi bnl_lover,

This sounds like malware. Your thread needs to be moved to the Am I Infected Forum. If possible, please use your computer as little as possible until someone can get you the scans you need.


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I'm having a problem turning on my automatic updates, when i turn on my computer the error bubble comes up saying automatic updates is turned off, I click turn on Automatic Updates and it does nothing. When i try to update the windows Update website it tells me this.
The site cannot continue because one or more of these Windows services is not running:

Automatic Updates (allows the site to find, download and install high-priority updates for your computer)
Background Intelligent Transfer Service (BITS) (helps updates download more quickly and without problems if the download process is interrupted)
Event Log (keeps a record of updating activities to help with troubleshooting, if needed)
To make sure these services are running:
1. Click Start, and then click Run.
2. Type services.msc and then click OK.
3. In the list of services, double-click on Automatic Updates and then click Properties.
4. In the Startup type list, select Automatic and click Apply.
5. Verify that the Service status is started, if the Service Status is Stopped click on the Start Button.
6. In the list of services, double-click on Background Intelligent Transfer Service (BITS) and then click Properties.
7. In the Startup type list, select Manual and click Apply.
8. Verify that the Service status is started, If the Service Status is Stopped click on the Start Button.
9. In the list of services, double-click on Event Log and then click Properties.
10. In the Startup type list, select Automatic and clic... Read more

A:Solved: Can't Turn on Automatic Updates

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I am unable to turn my Automatic Updates on, and when I attempt to start the service manually (Manage My Computer, Services, Automatic Updates), I receive the following message:Could not start the Automatic Updates service on Local ComputerError 1058: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.In addition to this, I have been receiving several pop-ups and my computer has been running slower than usual.I've been browsing forums and have come to the conclusion that it's probably a virus I'm dealing with...

A:Automatic Updates OFF - and wont turn ON

Hello, are you running XP or another system?Have you performed any security scans and with what applications? ThanksSee if this appliesService does not start and displays "Error 1058"

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Hello Chaps..
Micaz here, from the West Country, England
Rather stuck with auto updates no wanting to be turned on. Think theres a malware virus, but spy bot and ad aware cant find it. Ive run hijack this and have attached the log.
I cant see anything in the log so would one of you chaps be very kind and take a look and then most importantly tell me what to do if you see something that shouldnt be there. Is it jujst a case of re-running hijack this and hitting the fix button? Do I need to do a re nun of spybot or a system restore point or something?

many thanks

heres the log

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 10:32:36, on 12/10/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\CA\SharedComponents\iTechnology\igateway.exe
C:\Program Files\CA\eTrustITM\InoRpc.exe
C:\Program Files\CA\eTrustITM\InoRT.exe
C:\Program Files\CA\eTrustITM\InoTask.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Java\jre1.6.0_07\bin\ju... Read more

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Hi all. I'm a new member here and repeated Google searches have led me to this forum so I decided to join and start a topic about my problem. About two weeks ago I turned on my computer and a bubble in the bottom right corner popped up letting me know that my firewall was turned off. I clicked on the bubble which took me to the Windows Security Center and I tried to turn on the firewall manually but received the following error:[img]<a href="http://tinypic.com?ref=5anl9v" target="_blank"><img src="http://i49.tinypic.com/5anl9v.jpg" border="0" alt="Image and video hosting by TinyPic"></a>[/img]I turned my computer off and about two days later the bubble popped back up telling me that both my firewall AND automatic updates were off. Again I tried to fix the issues manually but it didn't work. I ran my anti-virus (AVG 2012), but it came back with no infections. I next did a Google Search for my problem and tried several of the answers that I saw including downloading and running Malwaybytes AntiMalware in Safe Mode with Networking and doing a System Restore. I ran System Restore about 5 or 6 times and each time received this message: "Error: "SYSTEM RESTORE Restoration Incomplete Your Computer cannot be restored". (Sorry I didn't screenshot)Now my computer is running slower than usual and freezing and I'm pretty much convinced that I have a virus that I wasn't able to l... Read more

A:Firewall & Automatic Update Won't Turn On: Afraid I Have A Virus

DownloadTDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive) Do not change the default options on scan resultsDownloadaswMBRLaunch it, allow it to download latest Avast! virus definitionsClick the "Scan" button to start scan.After scan finishes,click on Save logPost the log results hereDownloadESET online scannerInstall itClick on START,it should download the virus definitionsWhen scan gets completed,click on LIST of found threatsExport the list to desktop,copy the contents of the text file in your reply

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I have the same problem as this guy http://www.bleepingcomputer.com/forums/t/150171/need-help-urgent-popups-ie-crasing-automatic-updates-wont-turn-on-hijack-this-log-included-arrrrh-need-help/ i have downloaded nearly all the programs i could but i need help from somebody to tell me what to delete with The avenger and what to clean and stuff like this with the OTscanit soo please could somebody tell mee, i'm ataching down the otscanit log so you can see it and tell me what to do,i really would appreciate if somebody could help mee...

A:Need Help Please!automatic Updates Won't Turn On ,popup's Killing Mee

I apologize for the very long delay. We have a huge backlog of HijackThis Logs to handle and it has been taking us greater time than normal to get caught up. If you are still having a problem, and want us to analyze your information, please reply to this topic stating that you still need help and I will work with you on resolving your computer problems. If your problem has been resolved, please post a reply letting us know so we can close your topic.

Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, feel free to create a new one.

Once again, I apologize for the delay in responding to this topic.

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hi there i have avg antivirus installed adaware se personal and spybots but still got probs my automatic updates wont switch on and if i go to windows update it starts to scan my pc for updates then i get a red x and a stop codeError number: 0x80070424here is my hijack this log file if anybody can shed some light 4 me i would appreciate your time and help many thanks in advancethanks paulLogfile of Trend Micro HijackThis v2.0.2Scan saved at 00:54:38, on 26/06/2008Platform: Windows 2003 SP2 (WinNT 5.02.3790)MSIE: Internet Explorer v7.00 (7.00.6000.16674)Boot mode: NormalRunning processes:G:\Program Files (x86)\Lavasoft\Ad-Aware 2007\aawservice.exeG:\PROGRA~2\AVG\AVG8\avgwdsvc.exeG:\Program Files (x86)\Bonjour\mDNSResponder.exeG:\PROGRA~2\AVG\AVG8\avgemc.exeG:\Program Files\Messenger\msmsgs.exeG:\Program Files (x86)\uTorrent\utorrent.exeG:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exeG:\WINDOWS\SysWOW64\ctfmon.exeG:\WINDOWS\system32\CTHELPER.EXEG:\PROGRA~2\AVG\AVG8\avgtray.exeG:\Program Files (x86)\SpeedFan\speedfan.exeG:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\M1M04X1B\hijackthis[1].exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www... Read more

A:Automatic Updates Have Swithced Off And Wont Turn On

Welcome to the BleepingComputer Forums. Since it has been a few days, please post a new Deckard's System Scanner which includes the HijackThis log. Please see Preparation Guide for use before posting about your potential Malware problem. Thank you for your patience.If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

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