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System Crashed - Unable to utilize System Restore

Q: System Crashed - Unable to utilize System Restore

I was recently helped by Jack & Jill in another forum.

www.bleepingcomputer.com/forums/topic410391.html/page__p__2341595__fromsearch__1#entry2341595

I received clearance from the Malware forum to create this post.

After my topic was closed, I installed the updated Windows Vista Service Pack (the one I had was outdated). Upon completion of update my system crashed. I cannot even run System Restore (it never reaches completion).
When I try to start my computer I get the following message:
!!0xc0000034!! 185/49206 (program_files_windows_nt_tabletextservice_...)

Unfortunately I do not have any recovery CDs. Any help is greatly appreciated,
Maureen

RELEVANCY SCORE 200
Preferred Solution: System Crashed - Unable to utilize System Restore

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: System Crashed - Unable to utilize System Restore

Can you start up in safe mode?

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RELEVANCY SCORE 86

hi all,

my win 7 pc crapped out. its not the disk. i have an image made on acronis. i bought a new win 10 pc. whats the easiest way to get that win 7 image with all my applications onto the new win 10 desktop? i want to get rid of windows 10. i would like my image working on new pc (new hardware) as i will not have to reinstall and configure everything again.

i tried swapping the old pc disk into the new pc, but the new pc would not boot: says invalid disk. could it have something to do with the MBR or that UEFI thing?

A:System crashed, how to restore Windows7 system image into new desktop

you're going to be in a world of pain if you want to do this but have no access to the old computer. In this situation, a SYSPREP with the generalize function is run in Windows 7 to prepare it for migration to new hardware.

You can try cold turkey like you did, you may have to switch to AHCI drivers from IDE or IDE to AHCI depending on what you had before to get it to boot. The boot sector may be a problem too. If you used standard MBR in the past then check your BIOS on the new PC to see what adjustment you can make.

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RELEVANCY SCORE 80

My Lenovo T60 crashed and was not able to be repaired. I do not know what caused my laptop to crash, but according to the PC Tech, the hard drive was reformatted. To be honest, I am here in the Philippines and did not bring my recovery disks with me & I am not so sure about the technical ability of the PC Tech.

That being said, he installed Windows XP Professional on my laptop and partitioned my hard drive. I have a 250 GB Western Digital HD. Before my laptop crashed, the drive was NOT partitioned. After the installation, I now have two drives, C, with 40 GB and D, with about 200 GB.

I lost a lot of photos and music, and other important documents. I decided to try to recover some of these files and used Recuva. The good news is that a lot of missing documents can be recovered. While listing the files and looking at them, I noticed that I had several System Restore points that I can recover.

My question is, can I use the most recent System Restore point that I recover and use that to reinstall all the missing software? I had MS Office 2007 Professional, MS Visio 2007, MS Project 2007, and other software that I do not have the installation disks with me.

From what I have read, System Restore will reinstall the system (registry, files, and software only) and not the My Documents folder.

If this can work, where do I put the system restore file? If need be, I can delete the new partition and resize the C partition, restore, and then repartition the hard drive afterwards.
... Read more

A:Can I use a recovered System Restore point file to restore missing sw crashed laptop?

Since you already lost everything, try the System restore but first backup everything Recuva found onto a USB key. If your version Windows was not the same what the tech installed, it might not work. Also, he should have first ask you what to do with your files before formatting.
Otherwise you will have to wait till you can re-install everything.
 

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RELEVANCY SCORE 78

We have Windows7 and an exterior drive backup. This exterior backup advised us this morning that a partition was full.

We tried to shut the system down - and it asked if we wanted to 'correct' something in the system (it said it was trying to decide). We opted to 'save' the changes and were prompted to reboot the system,

When the computer came back on - there was a white line across the middle of the screen, changed to black and the whole screen 'faded to black'.

Since then, we have tried a variety of things

We did ALT F10 - the system goes to Windows and the Ace restore menu

We did a system restore (NOT FULL)

Then we got

Error Code 1392 The file or directory is corrupted and unreadable

I SOOOOOOOOOO hope someone can give us a little direction to get this thing back up and running

One of the back up files says it was created in Sept 7 - and we cannot get into it. For some reason - the ongoing back up is not showing any more recent date than Sept

We DO NOT want to lose the data that hopefully is still in the computer

Any suggestions would really be appreciated - thank you
 

A:system crashed and won't restore

That sounds like your hard (external) disk is corrupted. Who is the maker on the drive?

Ryan.
 

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RELEVANCY SCORE 77.2

I've been blue screening so I tried to do a system restore to an earlier time and I blue screened in the middle of it. Now I have a bunch of old programs I used to have and I can't uninstall any of them. It will say it's in use or there's an error when running the set up. What can I do? Also all program icons in the little task box are invisible except for avast.

A:Tried to do a system restore but crashed and now can't uninstall

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

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RELEVANCY SCORE 76.4

Hi there.

New and a bit panicked. I have an acer aspire E15 laptop. this morning it kept freezing. i attempted a system restore. black lines overtook the screen. Now nothing comes on the screen and the laptop keeps trying to to turn itself on. if i hold down the power button it stops but if i hit it again it just goes back into loop. I'm not sure if this is the right place for this but if anyone can help i would be eternally thankful.
 

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RELEVANCY SCORE 75.6

it froze during system restore on 12-20-16  it wont load up past the dell logo 
not sure what is wrong with it..
who do i send it to as its under warranty to get fixed by Dell techs?

A:Dell inspiron 3542 crashed during system restore

Before you contact Dell Technical Support, I like to suggest you power off system, remove AC adapter, and then remove battery. Press "Power On" button for 15 seconds to release status flea power. Replace battery, adapter, and then power on system. Hopefully computer work normally.
Inspiron 15 3542 Owner's Manual

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RELEVANCY SCORE 75.6

[not sure if this is teh right section of forum for this post, hope so]
hi, my friend with windows 8.1 64bit has done a system restore with 2 external usb2 harddisks attached. all programs have been deleted and one of the external hdd's has 'crashed' - the other is fine. the crashed one has its driveletter turned into a small partition names 'restore' and the most part of the hdd as a no-driveletter raw partition. the second ext hdd was okay and retained readable data and driveletter.

I have already tried restoring the crashed hdd with third party recovery software, but only a collection of flac audio's are readble after restoring tot the (spacey) internal c harddrive. the majority of mkv's avi's and dvd videos on the hdd are unreadble.

My question is, as the original driveletter of the crashed external usb hdd is now one named 'recovery' , can this hdd (where i manually assigned a new driveletter to the data part of this crashed hdd, which is not readble, save by recovery sw)
be more effectively restored somehow by windows recovery system itself?
If so, how do i go about that task?
(Windows 8.1 itself from inetrnal c drive runs okay, although i had to reinstall all the user installed software)
I am an advanced windows 7 user but have not had much expierience with win8(.1) recovery useage.

help would be nice.

regards, RR

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RELEVANCY SCORE 74.8

Hi,
OS - Windows 10 (64 Bit)
RAM - 8gb
CPU - Intel Core i5 3.3Ghz
Vid Card - Nvidia GeForce GTX 570
Yesterday I had deleted a Word document by mistake, so I used System Restore to try and get it back.  System Restore told me NOT to turn off the PC whilst it was running, and next thing I know after it got halfway through my PC blue screened and I had to restart.

Now every time I load up the PC it does the following...
 

It loads up to the Windows 10 icon  >  After a few seconds it says 'Your PC ran into a problem and needs to restart' with the error code 0xc000021a  >   It then restarts itself but THIS time it tries to start Windows Automatic Repair instead  >  It then says 'Automatic Repair couldn't repair your PC', and gives me the option to click Restart or Advanced Options.  This is where I'm having the most trouble, as the mouse and keyboard don't seem to be working at all on this screen so I can't even click any of the options.  It's like the screen has frozen/crashed  >  The only way off this is to then force a restart using the power button on the PC.
 

The above just keeps carrying on in a loop every time I turn on the PC now.  I still have access to the BIOS where my mouse and keyboard DO work, so perhaps I can fix it from there, but I've no idea what to do.  It's EXTREMELY important that I don't lose the data on this PC, and that I can have access back to it as soon as pos... Read more

A:System Restore Crashed, Now I'm In Endless Auto Repair Loop

Because Windows 10 uses a hybrid shutdown the procedure I am outlining may not be able to mount the drive so you can access your data. If you use a Windows Live account to login to windows the data may be encrypted.
 
On another computer download Fatdog64. This is a linux distro that will boot and hopefully recover you data to an external hard drive. 
 
Here is the iso file.  Fatdog64-702.iso
 
Once downloaded you can burn the iso to a CD or DVD by right clicking the iso file and selecting Burn Disk Image. You may need to access your BIOS/UEFI to make your optical drive the first boot device. Depending on the make and model of the computer you can press a key at boot to open a boot menu where you can select your boot device.
 
At the Fatdog Desktop you will see your hard drive partitions listed as sda1....sda2... sda3 etc depending on the number of partitions on the disk. For a Windows 10 computer your files may be on sda3. Click once on a sda partition. If the partition can mount a File Manage window will open. Clicking once on a folder will open it. If you do not see your files then close the file manager and select another sdaX partition.  If you are able to see your files then post back and I will give instructions on copying files to a USB flash drive or USB external drive. This will at least get your important data back if the partitions can mount. Hopefully they will.

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RELEVANCY SCORE 74.8

Hello everyone

I have this big problem with my HP Pavilion a730n Desktop. After doing the System Restore setting the restore point on February 14, the monitor turned off and the computer just freezes. I unplugged the PC a couple of times and plugged again but it just stays the same, it freezes!!!

Hope you can help me! Don't know what to do!!!

Thanks in advance

EDLL
 

A:HP Pavilion Desktop a730n with Windows XP crashed after System Restore

How long did you leave the computer unplugged? If you just unplugged and plugged in right away your not giving the hardware time to reset. Unplug the computer and leave it sit for a bought 10 minutes. That should be enough time for the system to reset. I suspect it may be a hardware lock. Not ruling out software as yet.
 

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RELEVANCY SCORE 74.8

Hi,

OS - Windows 10 (64 Bit)
RAM - 8gb
CPU - Intel Core i5 3.3Ghz
Vid Card - Nvidia GeForce GTX 570


Yesterday I had deleted a Word document by mistake, so I used System Restore to try and get it back. System Restore told me NOT to turn off the PC whilst it was running, and next thing I know after it got halfway through my PC blue screened and I had to restart.
Now every time I load up the PC it does the following...


It loads up to the Windows 10 icon > After a few seconds it says 'Your PC ran into a problem and needs to restart' with the error code 0xc000021a > It then restarts itself but THIS time it tries to start Windows Automatic Repair instead > It then says 'Automatic Repair couldn't repair your PC', and gives me the option to click Restart or Advanced Options. This is where I'm having the most trouble, as the mouse and keyboard don't seem to be working at all on this screen so I can't even click any of the options. It's like the screen has frozen/crashed > The only way off this is to then force a restart using the power button on the PC.


The above just keeps carrying on in a loop every time I turn on the PC now. I still have access to the BIOS where my mouse and keyboard DO work, so perhaps I can fix it from there, but I've no idea what to do. It's EXTREMELY important that I don't lose the data on this PC, and that I can have access back to it as soon as possible, as I work from home and am currently losing money because ... Read more

A:System Restore Crashed, Now I'm In Endless Auto Repair Loop

System Restore would not have recovered your lost Word file. Hopefully you made a Windows Repair Disc and you can do a Startup Repair or use another option now. If not, you can download one from another unit.

Read other 2 answers
RELEVANCY SCORE 74.8

Hi,

OS - Windows 10 (64 Bit)
RAM - 8gb
CPU - Intel Core i5 3.3Ghz
Vid Card - Nvidia GeForce GTX 570


Yesterday I had deleted a Word document by mistake, so I used System Restore to try and get it back. System Restore told me NOT to turn off the PC whilst it was running, and next thing I know after it got halfway through my PC blue screened and I had to restart.
Now every time I load up the PC it does the following...


It loads up to the Windows 10 icon > After a few seconds it says 'Your PC ran into a problem and needs to restart' with the error code 0xc000021a > It then restarts itself but THIS time it tries to start Windows Automatic Repair instead > It then says 'Automatic Repair couldn't repair your PC', and gives me the option to click Restart or Advanced Options. This is where I'm having the most trouble, as the mouse and keyboard don't seem to be working at all on this screen so I can't even click any of the options. It's like the screen has frozen/crashed > The only way off this is to then force a restart using the power button on the PC.


The above just keeps carrying on in a loop every time I turn on the PC now. I still have access to the BIOS where my mouse and keyboard DO work, so perhaps I can fix it from there, but I've no idea what to do. It's EXTREMELY important that I don't lose the data on this PC, and that I can have access back to it as soon as possible, as I work from home and am currently losing money because ... Read more

A:System Restore Crashed, Now I'm In Endless Auto Repair Loop

System Restore would not have recovered your lost Word file. Hopefully you made a Windows Repair Disc and you can do a Startup Repair or use another option now. If not, you can download one from another unit.

Read other 1 answers
RELEVANCY SCORE 72

I have Windows Defender and McAfee Security Center anti virus softwares.When I run them they are telling that I does'nt have any virus.But I am unable to Go to previous restore points and many exe files are missing in the C:\Window\System folder."Warning! Spyware detected on your computer. Install an antivirus or spyware removal to clean your computer." error came on the desktop.Whole desktop was white with an orange color box in between with the above warning.Antivirus2008 something like that was installed on the desktop and in the control panel...so 1. first I removed the software icon from the desktop and the control panel.Next I went to System32 and removed the recent files.2, But I was Unable to restore to go to a previous date to get rid of the virus.My System restore is infected I believe.I don't have that much knowledge in this field.So kindly let me know in detail what I can do to remove the whole virus.Yes System restore was working properly before.I noticed this as soon as the the virus came. I have ran the Malwarebytes Anti-Malware but still I am unable to go back to my previous system restore points and system is operation very slowly...Please find the log file here:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:18:56 AM, on 8/20/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system3... Read more

A:Unable To Restore My System To Previous Dates, Clicking On The Back Arrow On The Restore Calender Is Not Working

Hello Ashakins and welcome at BleepingComputer,Sorry to have kept you waiting for so long, but the forums are really busy.If you still need help :Please don't run 2 active virusscanners at once, make a choice and remove the other one completely through Control Panel > Software, along with SweetIM.1. * Clean your Cache and Cookies in IE:Close all instances of Outlook Express and Internet Explorer Go to Control Panel > Internet Options > General tabUnder Browsing History, click Delete. Click Delete Files, Delete cookies and Delete historyClick Close below.* Clean your Cache and Cookies in Firefox (In case you also have Firefox installed):Go to Tools > Options.Click Privacy in the menu..Click the Clear now button below.. A new window will popup what to clear.Select all and click the Clear button again.Click OK to close the Options window* Clean other Temporary files + Recycle bin Go to start > run and type: cleanmgr and click ok. Let it scan your system for files to remove. Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.Press OK to remove them.2. After reboot,Start HijackThis, close all open windows leaving only HijackThis running. Place a check against each of the following, if still present :O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)O4 - HKLM\..\Run: [SweetIM] C:\Program Files\SweetIM\Messenger\SweetIM.exeClick on Fix Checked when finished and exit Hij... Read more

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RELEVANCY SCORE 72

Hello everyone, not sure why but I get an error every time I open the System Restore. I rarely have to use a restore point as I regularly maintain my computer and check for viruses and malware, but I would like to have the option just in case. When I open System Properties, and click the System Protection tab, I get this error and am unable to create a Restore Point. Attached is a screenshot and a DxDiag.txt. Any insight to this problem would be helpful, perhaps I have some windows feature disabled that I might need enabled, I am not sure. I recently did a complete reformat of my hard drive and a fresh install of Windows, maybe two months ago, and somewhere along the line I must have removed/disabled something I need for System Restore. Even third party maintenance software is unable to create restore points, such as TuneUp Utilities 2014, AVG Internet Security 2014, and UVK. I'm sure the fix for this is simple, I am just unaware of it. Thanks in advance.

A:System Restore Error, Unable to Create Restore Points

You have Tuneup Utilities? Have you looked at this?

System Restore Error 0x81000203 (Below solution at end of this mesage did not work)

Here is some other info as well including the Turbo mode problem

System Restore Error Code: 0x81000203 - Microsoft Community

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RELEVANCY SCORE 71.6

Anybody, help! Quite desperate as this is affecting my work.

Sometime ago, I installed AGV as there seemed to be lil bugs in my comp that Norton could not get. AGV managed to detect and delete these bugs, but not all problems were solved. Norton's subscription was up and I was still quite peeved about Norton's inability to help...so I uninstalled it. Since then, there were more problems...

1) I'm unable to run help from Start...or msconfig from Start/Run or system restore. The error message is that it can't find the file. Even when I go to explorer to double-click the file directly, it still won't run.

2) I'm unable to open ANY file with MS word or powerpoint. It would say that the file is unavailable. It would also prompt me to replace existing normal.dot file. I'm unable to do the detect and repair, it would say error 1706...I do not have the installation CD with me anymore!

3) I'm unable to run any online virus scan (Trend, Panda...) even after I made changes to the security settings to allow for ActiveX.

4) I'm tried to reinstall Norton, but it can't run. It says 'CFGWIZ.EXE - Unable to locate component. . . . cctrust.dll was not found.'

I do run Spybot, Adaware, AGV, Winaso regularly.

Please help...thanks!

-Michelle-
I have made a scan and included logs from HijackThis and Silent Runners...

Logfile of HijackThis v1.99.1
Scan saved at 1:16:25 PM, on 7/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
... Read more

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RELEVANCY SCORE 71.2

Win XP Home SP2

I am having problems with system restore. When I try to open system restore and restore my system to a previous time, i get this message:

SYSTEM RESTORE IS NOT ABLE TO PROTECT YOUR COMPUTER. PLEASE RESTART YOUR COMPUTER AND THEN RUN SYSTEM RESTORE AGAIN.

When I do just that, the same message comes up again and again.

I next go to the control panel and open up the system properties window. Under the tab System Restore I try to check the box: TURN OF SYSTEM RESTORE FOR ALL DRIVES. I do this to try to clear out the cache or restore points and I get the following message:

YOU HAVE CHOSEN TO TURN OF SYSTEM RESTORE. IF YOU CONTINUE ALL EXISTING RESTORE POINTS WILL BE DELETED, AND YOU WILL NOT BE ABLE TO TRACK AND UNDO CHANGES MADE TO YOUR COMPUTER.

DO YOU WISH TO TURN OFF SYSTEM RESTORE?

When I hit yes, i get:

SYSTEM RESTORE ENCOUNTERED AN ERROR TRYING TO ENABLE/DISABLE ONE OR MORE DRIVES. PLEASE RESTART YOU MACHING AND TRY AGAIN.

So I restart and the same thing again.

Next I try to disable each of the 2 drives that I have, one by one. My OS is on C: and my storage disk is D: I try to disable D: first and get the following:

STORAGE (D IS THE SYSTEM DRIVE. YOU CANNOT TURN OFF SYSTEM RESTORE ON THIS DRIVE WITHOUT TURNING IR OFF ON ALL DRIVES. TO DO THIS, CLICK OK OR CANCEL TO RETURN TO THE SYSTEM RESTORE TAB.

I hit cancel and select the settings for C: and get the following message when I try to disable system restore:

WINDOWS XP (C

YOU HAVE CHOSEN TO TU... Read more

A:Solved: System Restore Problems - Unable to Restore

To fix the problem try disabling System Restore temporarily.

By checking "Turn off System Restore" in the Control Panel.

Reboot, then enable it, and reboot again.
 

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RELEVANCY SCORE 70

on recent boot up i was surprised to see a different but familiar desktop =. one that i used before. also the system was acting strangely and very sluggish. i suspected a problem with recent downloads and tried the system restore. there was only one available restore date even though the OS has been running for six months.
i tried this restore point but got message "unable to restore to this date- no changes have been made " i can not find a way to increase the number of automatic restore points.. i then did an error check and defrag and system seems to be OK now but am puzzled with system restore function..
would appreciate any suggestions.......
 

A:XP Prof. ser pak 3 system restore unable to restore

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RELEVANCY SCORE 69.2

Can someone provide some detail about the differences in
content between Win7 system repair disc, system restore point and system image?
And perhaps I should add Dell ISO recovery image to the list.  I don't know (yet) if that is different from the Win7 system image option, or if the latter invokes the Dell ISO recovery image program instead.  If it matters, I have a Dell Precision
5510 laptop.
At the very least, is each option a superset of the other, perhaps in the order that I specify above?
Ideally, what are the folder names that each contains, if indeed their content can be described by complete folders?
I am trying to determine which of those options I need to create in order to have
complete recovery capability.
I have read the following support.microsoft.com articles:
https://support.microsoft.com/en-us/help/17423/windows-7-create-system-repair-disc
https://support.microsoft.com/en-us/help/17101/windows-7-system-recovery-options
Those descriptions are indequate for my purposes, in part because of differences in terminology.
For example, the System Recovery Disc option "can help you repair Windows", whereas the System Restore (Point) option "restores your computer's
system files".
In that context, are "Windows" and "system files" synonyms content-wise; or is one a superset of the other; or do they have some non-overlapping content?
I suspect that the System Recovery Disc contains only "Windows"... Read more

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RELEVANCY SCORE 69.2

For some reason when trying, I am not able to turn on system restore. When I get to the menu, everything is grayed out and it won't let me click anything. I am an administrator, so I am wondering why I'm not able to change it....

A:Unable To use System Restore

Hey, can you please go through the following threads?Link 1Link 2They should be of some help in this regard.

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RELEVANCY SCORE 69.2

I was having some problems with a new printer i bought so i spoke to the helpline and they accessed my computer remotely. I am not entirely sure what they did, I thing he went in to MSconfig and enabled all the programs in the start up list. By the end of it the printer would still not work and the computer was running really slow. The loading timer is often showing and now the system restore won't work, the restore points are still there but when i try do the restore it is unable to do it. Also the windows add or remove programs doesn't work. I have a new printer now and it is working fine but i am just wondering why the system restore won't work. I have gone through the startup list and disabled uneccessary programs

A:Unable to do system restore

Did you ask...the person who "helped" you...just what was done and why?
 
Did you inform her/him of your subsequent appearance of your SR problem?
 
Louis

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RELEVANCY SCORE 69.2

I cannot use system restore and was told by a friend I might find help here. When I use spybot search and destroy and ad aware SE I am told system is clean. I believe I might have a bug in my registry. Here is latest hijack this log file.Logfile of HijackThis v1.99.1Scan saved at 12:02:46 AM, on 1/17/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccProxy.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Norton Internet Security\ISSVC.exeC:\Program Files\Common Files\Symantec Shared\SNDSrvc.exeC:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exeC:\WINDOWS\system32\nvsvc32.exeC:\Program Files\Analog Devices\SoundMAX\SMAgent.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Common Files\... Read more

A:Unable To Use System Restore

Sorry for the delay. If you are still having problems please post a brand new HijackThis log as a reply to this topic. Before posting the log, please make sure you follow all the steps found in this topic:Preparation Guide For Use Before Posting A Hijackthis Log

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RELEVANCY SCORE 69.2

Well, unfortunately, I?m having the same problem of PaulyC.
"show more restore points dates" IS checked but it does not show anything before 16 december, TWO days ago.
I really need to restore to 14 december (4 days ago).
Any help, please?

A:Unable to restore system

Do you actually have a restore point from Dec. 14

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RELEVANCY SCORE 69.2

hi, hoping i can be helped with this problem.

when i open add/remove programmes it can take up to 45 secs for the main window to open & another 30 secs to populate the list.

also when i open any folder like my docs/pics etc it takes quite a while for the icons to appear within the folder.

i have just tried to system restore but i am being told that it 'cannot restore to a previous point'

does this sound as if i have a virus or another problem?

i am running windows xp sp3, 1GB ram, 80 GB HDD.

here is my HJT file

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:28:28, on 25/08/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Kontiki\KService.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\d... Read more

A:unable to system restore

bump
 

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RELEVANCY SCORE 69.2

I also am unable to use the system restore, when right click on sr.inf folder it says to install service pak 2 disk, my original disk did not have the service pak 2. What is the highlighted item in box inf386? can I use that?

A:unable to use system restore

What you would have to do is slipstream service pack 2 into the install disk. What kind of install disk do you have?

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RELEVANCY SCORE 69.2

Hi Folks,I am unable to do system restore, After trying i get message stateing, unable to restore try different restore point, which i have tried with the same results, However i am able to restore in safe mode, I dont know if they are connected, but when i go into task scheduler a popup box states, the task image is corrupt or has been tampered with, I have tried deleting user feed, then typing in cmd msfeedssync enable, but does not help, I do have vista repair disc's would that be my best bet at this point, any help would be appreciated, Thanks.patch41. HP vista premium 32-bit

A:Unable to do system restore

Start with a test. Make a restore point now, From another user account.
Does it work?

If no, try clean boot to find the problem
http://support.microsoft.com/kb/929135

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RELEVANCY SCORE 69.2

hi folks ... my comp has become a little sluggish soo i tried system restore (which has worked perfectly before) BUT I AM UNABLE TO COMPLETE SYSTEM RESTORE .. I HAVE EVEN TRIED IN SAFE MODE . AND ALWAYS ON BOLD CHECKPOINTS .. BOTH ( soz for caps pinnged wrong key)!! methods go through the sequence fully and restert but i get final message in restore box system saying"unable to restore" any help appreciated thanks cal
 

A:unable to system restore

Hi and welcome. Are you logged in as an administrator? Also, have you turned off any anti virus programs? Or any other programs that prevent registry changes?
 

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RELEVANCY SCORE 69.2

I'm running a new windows 7 on a 64-bit computer and I have a file called rzr.exe that i must have downloaded yesterday. I can't run system restore to previous day (or any other day). My computer has slowed to a crawl! It's only 2 weeks old. Please help.
Gabe

A:unable to run system restore

rzr.exe is a malware, you have to remove it using a spyware software like Prevx.

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RELEVANCY SCORE 69.2

I have windows 7, when I try to set a restore point I receive "an unexpected system error" refer to (0x80042302)
please help I don't know what these numbers mean,how do I restore my system to a previous operating date in time?
 

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RELEVANCY SCORE 69.2

Hi folks,
when i try to do a system restore, and after it going through the motions and restarting, I get a popup box stating, an unspecified error occurred during system restore try a different restore point, I have tried three different restore points with the same results, Any suggestions would be appreciated,thanks. Patch41.

A:Unable to system restore

Have you tried running it in Safe mode?

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RELEVANCY SCORE 69.2

I have a Compaq Presario desktop computer, Model number SR1620NX. It has Windows XP on it. This computer is quite old, but was working fairly well for basic things like Word, Basic Internet research etc.... It was put away for several weeks while moving, when plugged back in and turned on it stops at a black screen with blinking cursor on top left corner. Went to compaq website and the instructions there are to preform a system restoration by pressing F10 at start up and restoring system. I've tried that but at start up i press F10 but it will not go to system restoration.... i can press esc and go to boot menu and i can press F1 for setup menu but when i press F10 it does nothing. Anything will help thanks!
 

A:Unable to Restore System

The problem that makes it fail to boot will probably prevent recovery, too.

Chances are good that something came loose in the moving. Open it up, check the RAM sticks, cables on both ends, cards in slots, and anything else you see that could have come loose.
 

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RELEVANCY SCORE 69.2

I previously installed Daemon Tools Lite, and somehow this managed to convert all my image files into Microsoft Photo extensions.

I tried to right-click, and open with another program. As a wild guess, I tried Internet Explorer. See attached image.

Even though I uninstalled Daemon Tools Light, this problem persists.


I would like to do a system restore, but the anti-virus software seems to be preventing this. I have Malwarebytes Premium, which I turned off.

Windows Defender is also on the system, and I turned that off as well.

So how can I get the System to Restore to a earlier time point?

Thanks,

cashcqshel

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RELEVANCY SCORE 69.2

I have got a virus via msn messenger and have tried to system restore to yesterday, the cladender comes up and i can click on todays date but no other dates. Apparently they are all supposed to be in bold but only todays date is. Please help me i cannot system restore and im worried about the virus.
 

A:Unable To System Restore

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RELEVANCY SCORE 69.2

Hey, yesterday I got a ton of trojans trying to download a movie and its the kind of trojan that is like "Antivir 2010" or something and it says that your computer is infected but that program is actually the virus. Well since I got that I ran Malware Bytes/AVG and Spybot and Auslogics Boostspeed/Disk Defrag, to try and get rid of any problems possible. I even tried to do a System restore but it says
"System Restore did not complete successfully. Your computer's system files and settings were not changed.
Details: An unspecified error has occured during system restore."
So I tried to run my computer in safe mode, and after I press F8 during start up, nothing happens. My computer video just seems to freeze and I can't see anything to choose the "safe mode" option.
On top of that, all of my internet browsers don't work besides Mozilla Firefox due to some issue with Proxy Servers.
It says this when I try and use Safari - "Safari can’t open the page “http://www.yahoo.com/”. The error is: “There was a problem communicating with the web proxy server (HTTP).” (CFURLErrorDomain:306) Please choose Help > Report Bugs to Apple, note the error number, and describe what you did before you saw this message."

My computer seems to be generally running slower, some websites will not load, and i get 3 RunDLL errors when I start up my computer.
Error 1- "Error loading gpncp.dll, T... Read more

A:Unable to System Restore

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RELEVANCY SCORE 68.4

stystem restore will not launch, help and support will not open...microsoft update will not update ..it says something about activex...and there are red boxes where pictures should be. I've run spybot, avg, adaware and microsoft antio spyware but nothing shows up...help :) thank you Renee'

A:unable to launch system restore

Your OS sounds severely corrupted. I am confident that there are several infections going on. Please click on greyknights link below and follow the instructions. Post a hjt log under hjt log help forum to get assistance. After the clean up we can help you with the repairing of the OS.

regards.

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RELEVANCY SCORE 68.4

Having major problems with my PC Windows XP Home and been advised by a member to ask for help from this forum. Here goes with the difficulty.
Started with a lot of activity inside the PC and running very slow. Tried a System Restore to a new date , but kept coming up "System Restore is unable to protect your computer. Please restart your computer, and then run System Restore again". Did this in Normal and Safe Mode with the same reply. In safe Mode I'm unable to run "Malwarebytes'Anti-Malware" or any Virus removers including "SpyBot Search and Destroy". Egg timer shows, but no fire up to start. PC also bleeps on showing a task. Not 100% computer literate so may be missing something obvious. Any help appreciated.

Best wishes frrom,

Gibson8206.

A:Unable To System Restore On Windows XP.

Anyone help on this problem please. Thankyou and
Best wishes from,

Gibson8206.

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RELEVANCY SCORE 68.4

I am currently using a Compaq with Windows XP and Service Pack 2. I was using my computer this morning with no problems, when I came across a malicious site that installed a program known as Antimalware doctor. Recognizing this as a virus, I figured a System Restore would be the easiest way to rid my system of the malware. I did a System Restore, picking a date that was two days previous. When my computer restarted in order to perform the system restore it could not boot. Now I am unable to boot my computer, even in safe mode. I'm stumped as to why it would do this - any help is greatly appreciated.

A:I did a System Restore...now I am unable to boot

Viruses and Malware install them selves in System Restore so that will not get rid of the malware. Head over to the Security Section of this forum and post there for more help.

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

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RELEVANCY SCORE 68.4

Hi Guys

having a few issues hope someone can help

i am having a problem with firefox 4 11, which has only started today, so decided to do a system restore, picked a day from last week when pc was working fine, clicked on restore, but i got a "restoration imcomplete" message, system was unable to restore to this point i have tried several different restore points, all with the same message.

Ive tried restoring with my McAfee AV & Firewall turned off, that didnt work either

I scanned with malwarebytes, it detected 2 PUM.disabled threats. but i have read that these are not threats and are safe to have on pc, correct me if im wrong and i will put them back into quarantine

any indeas why i cant do a system restore?

A:[SOLVED] unable to system restore

Hi buddy and welcome to TSF. Definately put the 2 PUM threats back in to quarantine or delete them if you are able. As for the System Restore it is a great feature in my opinion it has saved me many times however it is sometimes unable to restore the system because of a registry change or some other system change that has been made.

Let's start by removing Firefox completly from your system, that is assuming that you have another browser installed that is working such as Internet Explorer or Google Chrome. You can acheive this by either downloading and installing Revo at the link below or by using the add/remove programs tool in your control panel. I would recommend using Revo as it will totally remove Firefox from the system and the system registry safely. If you need instructions on how to use it let me know and I will provide them for you.

Revo:
Revo Uninstaller - Free software downloads and software reviews - CNET Download.com

Once Firefox has been remved let me know and and we can go from there. I am hoping that once FF has been removed your computer will working correctly at that point. Let me know.

I will monitor this thread throughout the day. If you resolve this problem on your own or with the info I provided please let me know so I can move on to other issues. Also please mark this thread solved using the thread tools option located at the top of this thread and selecting solved from the drop down menu when your computer is working correctly and you are... Read more

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RELEVANCY SCORE 68.4

Hey folks, long time no see.

Kind of in a bind here. Had a power outage during a system restore on a unit here. It won't boot, the registry appears intact and start up repair is telling me a corrupt file is the reason for the inability to boot. (safe mode is also a no go)

I've been trying to get SFC to run but depending on what switches I use I get one of two messages.
One tells me I can't run sfc due to the system already being in a repair process, or if using offline switch, I get a similar message telling me file check can't run, the verify only switch also results in in the first message.

I kind of need to get this system to boot without a new install, it has a ridiculous amount of customized music and production software on it that would mean a major loss for us if it had to be completely rebuilt. from a fresh install. Microsoft's forums weren't much help on this so I was wondering if anyone here has any ideas how to work around this sfc lock out.

A repair install is what I'm hoping to do in the long run, but in order to do that I have to be able to boot. I may not even need sfc to run fully, I just need a method to id the corrupt file so I can replace it/update it properly.

I really need a way to get this thing to boot even if it's imperfect so we can properly backup 30 or so production programs worth of settings and tweaks before attempting anything else. A base data backup has already been done using mini xp as a copy medium.

If any additional info will he... Read more

A:Unable to run SFC after failed system restore

I was unable to save it, fortunately some creative digging in %appdata% did allow me to save some of the software settings and related stuff. I'll mark this as solved but it really seems like there is no way out of this, fortunately it is probably something that won't happen to many people.

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RELEVANCY SCORE 68.4

Recently my computer was infected with malwares and some of them were detected and removed. And when attempting to do system restore it restarts automatically after giving a message (screen shot attached). Kaspersky components like proactive defense are disabled.

A:unable to perform system restore

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you... Read more

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RELEVANCY SCORE 68.4

I've even reformatted and I still can't access it.
Whenever I try, it gives me this:

There was an unexpected error:
The filename, directory name, or volume label syntax is incorrect.
(0x8007007B)
System Restore will now close.

A:Unable to access system restore

Take a look at this article.

http://support.dell.com/support/topi...40A68F5B2844E1

Paul

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RELEVANCY SCORE 68.4

My Windows 7 Prof 32 bit got a virus. I removed the virus, but now the PC doesn't start. I tried to do system restem restore at two different time points. In both the cases I got D:\\Downloads\jquerylightbox\PrettyPhoto_uncompressed_3.01\__MacOsX\JS could not be deleted error. If I close and try to start noramlly I get only two options. The first one to Repair window and the second one to start normally. If I choose the first option, I again end at the unable to delete error. If I choose the second option, it doesn't start. Not sure what to do, and I am very desperate. Any help is greatly appreciated. Thanks

A:Unable to restore or start the system

  
Quote: Originally Posted by nadarajan


My Windows 7 Prof 32 bit got a virus. I removed the virus, but now the PC doesn't start. I tried to do system restem restore at two different time points. In both the cases I got D:\\Downloads\jquerylightbox\PrettyPhoto_uncompressed_3.01\__MacOsX\JS could not be deleted error. If I close and try to start noramlly I get only two options. The first one to Repair window and the second one to start normally. If I choose the first option, I again end at the unable to delete error. If I choose the second option, it doesn't start. Not sure what to do, and I am very desperate. Any help is greatly appreciated. Thanks


you running in boot camp (mac_OS)?

Do you have the win 7 dvd to do a clean install?

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RELEVANCY SCORE 68.4

When trying to run a Symntex patch I found my System Restore has been disabled and has used all the disk space available. I have Windows ME. I went to Mi crosoft Help and have gone through all their suggestions ...deleted all unusued prorams, temporary files, scanned my disk, etc. At their sugggestion I tried to take it back to an earlier restore point (April of 2002) the first restore point available and it says I don't have enough space to restore the system. When checking on System Properties...file system..troubleshooting...the disable System Restore box is checked and I cannot get it to uncheck. Also the pointer where it tells how much disk space is left is at the Maximum. Should I use my system restore disk...I have never used it...I know very little about computers and have had several people working on it...but I need help.
 

A:Am unable to disable system restore

My recommendation, while not easy, is to:
1) Get Windows XP
2) Get a larger hard drive if you are under 10gb
 

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RELEVANCY SCORE 68.4

Hi,My system got infected last night and Norton Anti virus update gets disabled with a message in a yellow box after my machine is stared normally. After that i can't open any application (even a notepad) and have to manually restart the machine and the same problem persists. I can start the machine in safe mode but i cant restore it to a point when it was working fine. I have googled for the issue and found this forum and have perfomed HJK scan. Below is the HJK log and i realy appreciate all your help in this regard.Logfile of Trend Micro HijackThis v2.0.3 (BETA)Scan saved at 1:44:40 AM, on 12/31/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\ibmpmsvc.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common F... Read more

A:Unable to perform system restore

Team,

Did any one get a chance to look at the log? I really appreciate your help in his regard.

Thanks
Bhaskar

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RELEVANCY SCORE 68.4

I am unable to launch Windows XP System Restore feature. I suspect I am missing the required DLL file. Can anyone please provide the required DLL file ?

Thks
 

A:Unable to Launch System Restore

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RELEVANCY SCORE 68.4

My computer is no longer able to read or write to a DVD, either the one installed in my desktop or an external one. When I try to open a DVD I get a screen showing files ready to be written to disc with a desktop ini file shown. When I try to record a disc I get a message that windows was unable to complete the format. My first thought was to do a system restore to an earlier date, but system restore won't open. I have done deep scans with both Avast and Malwarebytes, and neither discovered a virus. I have tried opening the computer in safe mode, but get the same results there. Two days of unsuccessfully trying every solution I've googled and also purchasing regcure pro have left me extremely frustrated. I have a system repair disc made several months ago, but with the DVD player not working I'm facing a catch 22 situation. I'm hoping to be able to resolve this without doing a complete system restore, but in restrospect I would have probably spent less time doing that than wrestling with the problem as I have over the past two days. Any suggestions will be greatly appreciated.

A:Unable to open system restore

If your PC can boot from a USB stick, then download Windows 7 Repair Disk x64 iso from Create a Windows 7 System Repair Disc

Then create a bootable USB with rufus/yumi or any other bootable usb creator software.

If you use YUMI, don't put any spaces in filename, select Unsupported ISO (grub and ram) from the dropdown menu (scroll all the way down) and later edit the menu.lst file (there may be 2, just check which one has the Repair Disk entry) to be similar to the below:

title Windows 7 64-bit Repair Disc
find --set-root /multiboot/ISOS/<yourISOname>
map (hd1) (hd0)
map /multiboot/ISOS/<yourISOname> (hd32)
map --hook
root (hd32)
chainloader /BOOTMGR

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RELEVANCY SCORE 68.4

Hi,

I recently made a hardware switch. In order to do so I made a system image to move over to new mobo. worked fine 2 months ago. More recently I upgraded/switched cases. Thought it was no big deal. System wouldn't load. Blue screened.

I attempted to do another system image recovery. However this time isn't working. I've probably gone to the well one too many times at this point.

I'm able to go through the system image motions and it takes about 5 hours for the system image to be restored. This is where the problem occurs. After the system image, I should be able to do a startup repair and get on the right track. However after the system image is apparently successful. On reboot it is not reading or detecting the OS/Image. Thus I am unable to do startup repair or a system restore.

I am now stuck in a system image loop that does nothing. Even after a diskpart>clean.

I used the system image recovery available through Win7. I know I should have used something else, but I'm beyond that.

My only thought on a solution at this point is to acquire a copy of Win7, do a clean install and then restore from the new install. That will be my last option. If that is an option.

Please help. 700GB of information and my academic research programs are at stake.

Thanks

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