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System Crashed - Unable to utilize System Restore

Q: System Crashed - Unable to utilize System Restore

I was recently helped by Jack & Jill in another forum.


I received clearance from the Malware forum to create this post.

After my topic was closed, I installed the updated Windows Vista Service Pack (the one I had was outdated). Upon completion of update my system crashed. I cannot even run System Restore (it never reaches completion).
When I try to start my computer I get the following message:
!!0xc0000034!! 185/49206 (program_files_windows_nt_tabletextservice_...)

Unfortunately I do not have any recovery CDs. Any help is greatly appreciated,

Preferred Solution: System Crashed - Unable to utilize System Restore

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: System Crashed - Unable to utilize System Restore

Can you start up in safe mode?

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hi all,

my win 7 pc crapped out. its not the disk. i have an image made on acronis. i bought a new win 10 pc. whats the easiest way to get that win 7 image with all my applications onto the new win 10 desktop? i want to get rid of windows 10. i would like my image working on new pc (new hardware) as i will not have to reinstall and configure everything again.

i tried swapping the old pc disk into the new pc, but the new pc would not boot: says invalid disk. could it have something to do with the MBR or that UEFI thing?

A:System crashed, how to restore Windows7 system image into new desktop

you're going to be in a world of pain if you want to do this but have no access to the old computer. In this situation, a SYSPREP with the generalize function is run in Windows 7 to prepare it for migration to new hardware.

You can try cold turkey like you did, you may have to switch to AHCI drivers from IDE or IDE to AHCI depending on what you had before to get it to boot. The boot sector may be a problem too. If you used standard MBR in the past then check your BIOS on the new PC to see what adjustment you can make.

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My Lenovo T60 crashed and was not able to be repaired. I do not know what caused my laptop to crash, but according to the PC Tech, the hard drive was reformatted. To be honest, I am here in the Philippines and did not bring my recovery disks with me & I am not so sure about the technical ability of the PC Tech.

That being said, he installed Windows XP Professional on my laptop and partitioned my hard drive. I have a 250 GB Western Digital HD. Before my laptop crashed, the drive was NOT partitioned. After the installation, I now have two drives, C, with 40 GB and D, with about 200 GB.

I lost a lot of photos and music, and other important documents. I decided to try to recover some of these files and used Recuva. The good news is that a lot of missing documents can be recovered. While listing the files and looking at them, I noticed that I had several System Restore points that I can recover.

My question is, can I use the most recent System Restore point that I recover and use that to reinstall all the missing software? I had MS Office 2007 Professional, MS Visio 2007, MS Project 2007, and other software that I do not have the installation disks with me.

From what I have read, System Restore will reinstall the system (registry, files, and software only) and not the My Documents folder.

If this can work, where do I put the system restore file? If need be, I can delete the new partition and resize the C partition, restore, and then repartition the hard drive afterwards.
... Read more

A:Can I use a recovered System Restore point file to restore missing sw crashed laptop?

Since you already lost everything, try the System restore but first backup everything Recuva found onto a USB key. If your version Windows was not the same what the tech installed, it might not work. Also, he should have first ask you what to do with your files before formatting.
Otherwise you will have to wait till you can re-install everything.

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We have Windows7 and an exterior drive backup. This exterior backup advised us this morning that a partition was full.

We tried to shut the system down - and it asked if we wanted to 'correct' something in the system (it said it was trying to decide). We opted to 'save' the changes and were prompted to reboot the system,

When the computer came back on - there was a white line across the middle of the screen, changed to black and the whole screen 'faded to black'.

Since then, we have tried a variety of things

We did ALT F10 - the system goes to Windows and the Ace restore menu

We did a system restore (NOT FULL)

Then we got

Error Code 1392 The file or directory is corrupted and unreadable

I SOOOOOOOOOO hope someone can give us a little direction to get this thing back up and running

One of the back up files says it was created in Sept 7 - and we cannot get into it. For some reason - the ongoing back up is not showing any more recent date than Sept

We DO NOT want to lose the data that hopefully is still in the computer

Any suggestions would really be appreciated - thank you

A:system crashed and won't restore

That sounds like your hard (external) disk is corrupted. Who is the maker on the drive?


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I've been blue screening so I tried to do a system restore to an earlier time and I blue screened in the middle of it. Now I have a bunch of old programs I used to have and I can't uninstall any of them. It will say it's in use or there's an error when running the set up. What can I do? Also all program icons in the little task box are invisible except for avast.

A:Tried to do a system restore but crashed and now can't uninstall

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.

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Hi there.

New and a bit panicked. I have an acer aspire E15 laptop. this morning it kept freezing. i attempted a system restore. black lines overtook the screen. Now nothing comes on the screen and the laptop keeps trying to to turn itself on. if i hold down the power button it stops but if i hit it again it just goes back into loop. I'm not sure if this is the right place for this but if anyone can help i would be eternally thankful.

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it froze during system restore on 12-20-16  it wont load up past the dell logo 
not sure what is wrong with it..
who do i send it to as its under warranty to get fixed by Dell techs?

A:Dell inspiron 3542 crashed during system restore

Before you contact Dell Technical Support, I like to suggest you power off system, remove AC adapter, and then remove battery. Press "Power On" button for 15 seconds to release status flea power. Replace battery, adapter, and then power on system. Hopefully computer work normally.
Inspiron 15 3542 Owner's Manual

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[not sure if this is teh right section of forum for this post, hope so]
hi, my friend with windows 8.1 64bit has done a system restore with 2 external usb2 harddisks attached. all programs have been deleted and one of the external hdd's has 'crashed' - the other is fine. the crashed one has its driveletter turned into a small partition names 'restore' and the most part of the hdd as a no-driveletter raw partition. the second ext hdd was okay and retained readable data and driveletter.

I have already tried restoring the crashed hdd with third party recovery software, but only a collection of flac audio's are readble after restoring tot the (spacey) internal c harddrive. the majority of mkv's avi's and dvd videos on the hdd are unreadble.

My question is, as the original driveletter of the crashed external usb hdd is now one named 'recovery' , can this hdd (where i manually assigned a new driveletter to the data part of this crashed hdd, which is not readble, save by recovery sw)
be more effectively restored somehow by windows recovery system itself?
If so, how do i go about that task?
(Windows 8.1 itself from inetrnal c drive runs okay, although i had to reinstall all the user installed software)
I am an advanced windows 7 user but have not had much expierience with win8(.1) recovery useage.

help would be nice.

regards, RR

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OS - Windows 10 (64 Bit)
RAM - 8gb
CPU - Intel Core i5 3.3Ghz
Vid Card - Nvidia GeForce GTX 570
Yesterday I had deleted a Word document by mistake, so I used System Restore to try and get it back.  System Restore told me NOT to turn off the PC whilst it was running, and next thing I know after it got halfway through my PC blue screened and I had to restart.

Now every time I load up the PC it does the following...

It loads up to the Windows 10 icon  >  After a few seconds it says 'Your PC ran into a problem and needs to restart' with the error code 0xc000021a  >   It then restarts itself but THIS time it tries to start Windows Automatic Repair instead  >  It then says 'Automatic Repair couldn't repair your PC', and gives me the option to click Restart or Advanced Options.  This is where I'm having the most trouble, as the mouse and keyboard don't seem to be working at all on this screen so I can't even click any of the options.  It's like the screen has frozen/crashed  >  The only way off this is to then force a restart using the power button on the PC.

The above just keeps carrying on in a loop every time I turn on the PC now.  I still have access to the BIOS where my mouse and keyboard DO work, so perhaps I can fix it from there, but I've no idea what to do.  It's EXTREMELY important that I don't lose the data on this PC, and that I can have access back to it as soon as pos... Read more

A:System Restore Crashed, Now I'm In Endless Auto Repair Loop

Because Windows 10 uses a hybrid shutdown the procedure I am outlining may not be able to mount the drive so you can access your data. If you use a Windows Live account to login to windows the data may be encrypted.
On another computer download Fatdog64. This is a linux distro that will boot and hopefully recover you data to an external hard drive. 
Here is the iso file.  Fatdog64-702.iso
Once downloaded you can burn the iso to a CD or DVD by right clicking the iso file and selecting Burn Disk Image. You may need to access your BIOS/UEFI to make your optical drive the first boot device. Depending on the make and model of the computer you can press a key at boot to open a boot menu where you can select your boot device.
At the Fatdog Desktop you will see your hard drive partitions listed as sda1....sda2... sda3 etc depending on the number of partitions on the disk. For a Windows 10 computer your files may be on sda3. Click once on a sda partition. If the partition can mount a File Manage window will open. Clicking once on a folder will open it. If you do not see your files then close the file manager and select another sdaX partition.  If you are able to see your files then post back and I will give instructions on copying files to a USB flash drive or USB external drive. This will at least get your important data back if the partitions can mount. Hopefully they will.

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OS - Windows 10 (64 Bit)
RAM - 8gb
CPU - Intel Core i5 3.3Ghz
Vid Card - Nvidia GeForce GTX 570

Yesterday I had deleted a Word document by mistake, so I used System Restore to try and get it back. System Restore told me NOT to turn off the PC whilst it was running, and next thing I know after it got halfway through my PC blue screened and I had to restart.
Now every time I load up the PC it does the following...

It loads up to the Windows 10 icon > After a few seconds it says 'Your PC ran into a problem and needs to restart' with the error code 0xc000021a > It then restarts itself but THIS time it tries to start Windows Automatic Repair instead > It then says 'Automatic Repair couldn't repair your PC', and gives me the option to click Restart or Advanced Options. This is where I'm having the most trouble, as the mouse and keyboard don't seem to be working at all on this screen so I can't even click any of the options. It's like the screen has frozen/crashed > The only way off this is to then force a restart using the power button on the PC.

The above just keeps carrying on in a loop every time I turn on the PC now. I still have access to the BIOS where my mouse and keyboard DO work, so perhaps I can fix it from there, but I've no idea what to do. It's EXTREMELY important that I don't lose the data on this PC, and that I can have access back to it as soon as possible, as I work from home and am currently losing money because ... Read more

A:System Restore Crashed, Now I'm In Endless Auto Repair Loop

System Restore would not have recovered your lost Word file. Hopefully you made a Windows Repair Disc and you can do a Startup Repair or use another option now. If not, you can download one from another unit.

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OS - Windows 10 (64 Bit)
RAM - 8gb
CPU - Intel Core i5 3.3Ghz
Vid Card - Nvidia GeForce GTX 570

Yesterday I had deleted a Word document by mistake, so I used System Restore to try and get it back. System Restore told me NOT to turn off the PC whilst it was running, and next thing I know after it got halfway through my PC blue screened and I had to restart.
Now every time I load up the PC it does the following...

It loads up to the Windows 10 icon > After a few seconds it says 'Your PC ran into a problem and needs to restart' with the error code 0xc000021a > It then restarts itself but THIS time it tries to start Windows Automatic Repair instead > It then says 'Automatic Repair couldn't repair your PC', and gives me the option to click Restart or Advanced Options. This is where I'm having the most trouble, as the mouse and keyboard don't seem to be working at all on this screen so I can't even click any of the options. It's like the screen has frozen/crashed > The only way off this is to then force a restart using the power button on the PC.

The above just keeps carrying on in a loop every time I turn on the PC now. I still have access to the BIOS where my mouse and keyboard DO work, so perhaps I can fix it from there, but I've no idea what to do. It's EXTREMELY important that I don't lose the data on this PC, and that I can have access back to it as soon as possible, as I work from home and am currently losing money because ... Read more

A:System Restore Crashed, Now I'm In Endless Auto Repair Loop

System Restore would not have recovered your lost Word file. Hopefully you made a Windows Repair Disc and you can do a Startup Repair or use another option now. If not, you can download one from another unit.

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Hello everyone

I have this big problem with my HP Pavilion a730n Desktop. After doing the System Restore setting the restore point on February 14, the monitor turned off and the computer just freezes. I unplugged the PC a couple of times and plugged again but it just stays the same, it freezes!!!

Hope you can help me! Don't know what to do!!!

Thanks in advance


A:HP Pavilion Desktop a730n with Windows XP crashed after System Restore

How long did you leave the computer unplugged? If you just unplugged and plugged in right away your not giving the hardware time to reset. Unplug the computer and leave it sit for a bought 10 minutes. That should be enough time for the system to reset. I suspect it may be a hardware lock. Not ruling out software as yet.

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I have Windows Defender and McAfee Security Center anti virus softwares.When I run them they are telling that I does'nt have any virus.But I am unable to Go to previous restore points and many exe files are missing in the C:\Window\System folder."Warning! Spyware detected on your computer. Install an antivirus or spyware removal to clean your computer." error came on the desktop.Whole desktop was white with an orange color box in between with the above warning.Antivirus2008 something like that was installed on the desktop and in the control panel...so 1. first I removed the software icon from the desktop and the control panel.Next I went to System32 and removed the recent files.2, But I was Unable to restore to go to a previous date to get rid of the virus.My System restore is infected I believe.I don't have that much knowledge in this field.So kindly let me know in detail what I can do to remove the whole virus.Yes System restore was working properly before.I noticed this as soon as the the virus came. I have ran the Malwarebytes Anti-Malware but still I am unable to go back to my previous system restore points and system is operation very slowly...Please find the log file here:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:18:56 AM, on 8/20/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system3... Read more

A:Unable To Restore My System To Previous Dates, Clicking On The Back Arrow On The Restore Calender Is Not Working

Hello Ashakins and welcome at BleepingComputer,Sorry to have kept you waiting for so long, but the forums are really busy.If you still need help :Please don't run 2 active virusscanners at once, make a choice and remove the other one completely through Control Panel > Software, along with SweetIM.1. * Clean your Cache and Cookies in IE:Close all instances of Outlook Express and Internet Explorer Go to Control Panel > Internet Options > General tabUnder Browsing History, click Delete. Click Delete Files, Delete cookies and Delete historyClick Close below.* Clean your Cache and Cookies in Firefox (In case you also have Firefox installed):Go to Tools > Options.Click Privacy in the menu..Click the Clear now button below.. A new window will popup what to clear.Select all and click the Clear button again.Click OK to close the Options window* Clean other Temporary files + Recycle bin Go to start > run and type: cleanmgr and click ok. Let it scan your system for files to remove. Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.Press OK to remove them.2. After reboot,Start HijackThis, close all open windows leaving only HijackThis running. Place a check against each of the following, if still present :O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)O4 - HKLM\..\Run: [SweetIM] C:\Program Files\SweetIM\Messenger\SweetIM.exeClick on Fix Checked when finished and exit Hij... Read more

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Hello everyone, not sure why but I get an error every time I open the System Restore. I rarely have to use a restore point as I regularly maintain my computer and check for viruses and malware, but I would like to have the option just in case. When I open System Properties, and click the System Protection tab, I get this error and am unable to create a Restore Point. Attached is a screenshot and a DxDiag.txt. Any insight to this problem would be helpful, perhaps I have some windows feature disabled that I might need enabled, I am not sure. I recently did a complete reformat of my hard drive and a fresh install of Windows, maybe two months ago, and somewhere along the line I must have removed/disabled something I need for System Restore. Even third party maintenance software is unable to create restore points, such as TuneUp Utilities 2014, AVG Internet Security 2014, and UVK. I'm sure the fix for this is simple, I am just unaware of it. Thanks in advance.

A:System Restore Error, Unable to Create Restore Points

You have Tuneup Utilities? Have you looked at this?

System Restore Error 0x81000203 (Below solution at end of this mesage did not work)

Here is some other info as well including the Turbo mode problem

System Restore Error Code: 0x81000203 - Microsoft Community

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Anybody, help! Quite desperate as this is affecting my work.

Sometime ago, I installed AGV as there seemed to be lil bugs in my comp that Norton could not get. AGV managed to detect and delete these bugs, but not all problems were solved. Norton's subscription was up and I was still quite peeved about Norton's inability to help...so I uninstalled it. Since then, there were more problems...

1) I'm unable to run help from Start...or msconfig from Start/Run or system restore. The error message is that it can't find the file. Even when I go to explorer to double-click the file directly, it still won't run.

2) I'm unable to open ANY file with MS word or powerpoint. It would say that the file is unavailable. It would also prompt me to replace existing normal.dot file. I'm unable to do the detect and repair, it would say error 1706...I do not have the installation CD with me anymore!

3) I'm unable to run any online virus scan (Trend, Panda...) even after I made changes to the security settings to allow for ActiveX.

4) I'm tried to reinstall Norton, but it can't run. It says 'CFGWIZ.EXE - Unable to locate component. . . . cctrust.dll was not found.'

I do run Spybot, Adaware, AGV, Winaso regularly.

Please help...thanks!

I have made a scan and included logs from HijackThis and Silent Runners...

Logfile of HijackThis v1.99.1
Scan saved at 1:16:25 PM, on 7/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
... Read more

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Win XP Home SP2

I am having problems with system restore. When I try to open system restore and restore my system to a previous time, i get this message:


When I do just that, the same message comes up again and again.

I next go to the control panel and open up the system properties window. Under the tab System Restore I try to check the box: TURN OF SYSTEM RESTORE FOR ALL DRIVES. I do this to try to clear out the cache or restore points and I get the following message:



When I hit yes, i get:


So I restart and the same thing again.

Next I try to disable each of the 2 drives that I have, one by one. My OS is on C: and my storage disk is D: I try to disable D: first and get the following:


I hit cancel and select the settings for C: and get the following message when I try to disable system restore:



A:Solved: System Restore Problems - Unable to Restore

To fix the problem try disabling System Restore temporarily.

By checking "Turn off System Restore" in the Control Panel.

Reboot, then enable it, and reboot again.

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on recent boot up i was surprised to see a different but familiar desktop =. one that i used before. also the system was acting strangely and very sluggish. i suspected a problem with recent downloads and tried the system restore. there was only one available restore date even though the OS has been running for six months.
i tried this restore point but got message "unable to restore to this date- no changes have been made " i can not find a way to increase the number of automatic restore points.. i then did an error check and defrag and system seems to be OK now but am puzzled with system restore function..
would appreciate any suggestions.......

A:XP Prof. ser pak 3 system restore unable to restore

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Can someone provide some detail about the differences in
content between Win7 system repair disc, system restore point and system image?
And perhaps I should add Dell ISO recovery image to the list.  I don't know (yet) if that is different from the Win7 system image option, or if the latter invokes the Dell ISO recovery image program instead.  If it matters, I have a Dell Precision
5510 laptop.
At the very least, is each option a superset of the other, perhaps in the order that I specify above?
Ideally, what are the folder names that each contains, if indeed their content can be described by complete folders?
I am trying to determine which of those options I need to create in order to have
complete recovery capability.
I have read the following support.microsoft.com articles:
Those descriptions are indequate for my purposes, in part because of differences in terminology.
For example, the System Recovery Disc option "can help you repair Windows", whereas the System Restore (Point) option "restores your computer's
system files".
In that context, are "Windows" and "system files" synonyms content-wise; or is one a superset of the other; or do they have some non-overlapping content?
I suspect that the System Recovery Disc contains only "Windows"... Read more

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For some reason when trying, I am not able to turn on system restore. When I get to the menu, everything is grayed out and it won't let me click anything. I am an administrator, so I am wondering why I'm not able to change it....

A:Unable To use System Restore

Hey, can you please go through the following threads?Link 1Link 2They should be of some help in this regard.

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I'm running a new windows 7 on a 64-bit computer and I have a file called rzr.exe that i must have downloaded yesterday. I can't run system restore to previous day (or any other day). My computer has slowed to a crawl! It's only 2 weeks old. Please help.

A:unable to run system restore

rzr.exe is a malware, you have to remove it using a spyware software like Prevx.

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Hey, yesterday I got a ton of trojans trying to download a movie and its the kind of trojan that is like "Antivir 2010" or something and it says that your computer is infected but that program is actually the virus. Well since I got that I ran Malware Bytes/AVG and Spybot and Auslogics Boostspeed/Disk Defrag, to try and get rid of any problems possible. I even tried to do a System restore but it says
"System Restore did not complete successfully. Your computer's system files and settings were not changed.
Details: An unspecified error has occured during system restore."
So I tried to run my computer in safe mode, and after I press F8 during start up, nothing happens. My computer video just seems to freeze and I can't see anything to choose the "safe mode" option.
On top of that, all of my internet browsers don't work besides Mozilla Firefox due to some issue with Proxy Servers.
It says this when I try and use Safari - "Safari can’t open the page “http://www.yahoo.com/”. The error is: “There was a problem communicating with the web proxy server (HTTP).” (CFURLErrorDomain:306) Please choose Help > Report Bugs to Apple, note the error number, and describe what you did before you saw this message."

My computer seems to be generally running slower, some websites will not load, and i get 3 RunDLL errors when I start up my computer.
Error 1- "Error loading gpncp.dll, T... Read more

A:Unable to System Restore

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I have windows 7, when I try to set a restore point I receive "an unexpected system error" refer to (0x80042302)
please help I don't know what these numbers mean,how do I restore my system to a previous operating date in time?

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Hi Folks,I am unable to do system restore, After trying i get message stateing, unable to restore try different restore point, which i have tried with the same results, However i am able to restore in safe mode, I dont know if they are connected, but when i go into task scheduler a popup box states, the task image is corrupt or has been tampered with, I have tried deleting user feed, then typing in cmd msfeedssync enable, but does not help, I do have vista repair disc's would that be my best bet at this point, any help would be appreciated, Thanks.patch41. HP vista premium 32-bit

A:Unable to do system restore

Start with a test. Make a restore point now, From another user account.
Does it work?

If no, try clean boot to find the problem

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I cannot use system restore and was told by a friend I might find help here. When I use spybot search and destroy and ad aware SE I am told system is clean. I believe I might have a bug in my registry. Here is latest hijack this log file.Logfile of HijackThis v1.99.1Scan saved at 12:02:46 AM, on 1/17/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccProxy.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Norton Internet Security\ISSVC.exeC:\Program Files\Common Files\Symantec Shared\SNDSrvc.exeC:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exeC:\WINDOWS\system32\nvsvc32.exeC:\Program Files\Analog Devices\SoundMAX\SMAgent.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Common Files\... Read more

A:Unable To Use System Restore

Sorry for the delay. If you are still having problems please post a brand new HijackThis log as a reply to this topic. Before posting the log, please make sure you follow all the steps found in this topic:Preparation Guide For Use Before Posting A Hijackthis Log

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I was having some problems with a new printer i bought so i spoke to the helpline and they accessed my computer remotely. I am not entirely sure what they did, I thing he went in to MSconfig and enabled all the programs in the start up list. By the end of it the printer would still not work and the computer was running really slow. The loading timer is often showing and now the system restore won't work, the restore points are still there but when i try do the restore it is unable to do it. Also the windows add or remove programs doesn't work. I have a new printer now and it is working fine but i am just wondering why the system restore won't work. I have gone through the startup list and disabled uneccessary programs

A:Unable to do system restore

Did you ask...the person who "helped" you...just what was done and why?
Did you inform her/him of your subsequent appearance of your SR problem?

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hi folks ... my comp has become a little sluggish soo i tried system restore (which has worked perfectly before) BUT I AM UNABLE TO COMPLETE SYSTEM RESTORE .. I HAVE EVEN TRIED IN SAFE MODE . AND ALWAYS ON BOLD CHECKPOINTS .. BOTH ( soz for caps pinnged wrong key)!! methods go through the sequence fully and restert but i get final message in restore box system saying"unable to restore" any help appreciated thanks cal

A:unable to system restore

Hi and welcome. Are you logged in as an administrator? Also, have you turned off any anti virus programs? Or any other programs that prevent registry changes?

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Well, unfortunately, I?m having the same problem of PaulyC.
"show more restore points dates" IS checked but it does not show anything before 16 december, TWO days ago.
I really need to restore to 14 december (4 days ago).
Any help, please?

A:Unable to restore system

Do you actually have a restore point from Dec. 14

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I have a Compaq Presario desktop computer, Model number SR1620NX. It has Windows XP on it. This computer is quite old, but was working fairly well for basic things like Word, Basic Internet research etc.... It was put away for several weeks while moving, when plugged back in and turned on it stops at a black screen with blinking cursor on top left corner. Went to compaq website and the instructions there are to preform a system restoration by pressing F10 at start up and restoring system. I've tried that but at start up i press F10 but it will not go to system restoration.... i can press esc and go to boot menu and i can press F1 for setup menu but when i press F10 it does nothing. Anything will help thanks!

A:Unable to Restore System

The problem that makes it fail to boot will probably prevent recovery, too.

Chances are good that something came loose in the moving. Open it up, check the RAM sticks, cables on both ends, cards in slots, and anything else you see that could have come loose.

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I have got a virus via msn messenger and have tried to system restore to yesterday, the cladender comes up and i can click on todays date but no other dates. Apparently they are all supposed to be in bold but only todays date is. Please help me i cannot system restore and im worried about the virus.

A:Unable To System Restore

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I previously installed Daemon Tools Lite, and somehow this managed to convert all my image files into Microsoft Photo extensions.

I tried to right-click, and open with another program. As a wild guess, I tried Internet Explorer. See attached image.

Even though I uninstalled Daemon Tools Light, this problem persists.

I would like to do a system restore, but the anti-virus software seems to be preventing this. I have Malwarebytes Premium, which I turned off.

Windows Defender is also on the system, and I turned that off as well.

So how can I get the System to Restore to a earlier time point?



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Hi folks,
when i try to do a system restore, and after it going through the motions and restarting, I get a popup box stating, an unspecified error occurred during system restore try a different restore point, I have tried three different restore points with the same results, Any suggestions would be appreciated,thanks. Patch41.

A:Unable to system restore

Have you tried running it in Safe mode?

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I also am unable to use the system restore, when right click on sr.inf folder it says to install service pak 2 disk, my original disk did not have the service pak 2. What is the highlighted item in box inf386? can I use that?

A:unable to use system restore

What you would have to do is slipstream service pack 2 into the install disk. What kind of install disk do you have?

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hi, hoping i can be helped with this problem.

when i open add/remove programmes it can take up to 45 secs for the main window to open & another 30 secs to populate the list.

also when i open any folder like my docs/pics etc it takes quite a while for the icons to appear within the folder.

i have just tried to system restore but i am being told that it 'cannot restore to a previous point'

does this sound as if i have a virus or another problem?

i am running windows xp sp3, 1GB ram, 80 GB HDD.

here is my HJT file

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:28:28, on 25/08/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\system32\d... Read more

A:unable to system restore


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Guys, after exhausting other options the excellent Dunedin suggested I contact you. It started with Google Searches that produced links that all routed to what looked like a shopping style website. I can't remember the name, sorry. I ran a System Restore. Not sure if this was the malware or a 'genuine' glitch, but I was left with 3 .dlls missing (urlmon, winninet, & iertutil) & XP wouldn't load properly. I copied replacements into System 32 from cmd prompt, which allowed me to boot up, but with an 'Ordinal 160 not found in iertutil.dll' msg. IE wouldn't run but as I use Firefox I lived with it for a while, especially as it didn't seem to affect any other progs. This week (stupidly) I tried replacing iertutil with another version & I now have an 'Ordinal 166 not found in iertutil.dll' msg & XP won't boot up properly - I just have my wallpaper visible on the desktop, no taskbar, icons - nothing. I can run some progs (e.g. Firefox) from Task Manager, but a lot won't run - everytime I do something, I get the Ordinal 166 etc msg. I've tried replacing the .dll with the original version using cmd prompt, but I get a 'file being used by another process' type msg. If I try to run System Restore from cmd prompt, the Ordinal 166 msg pops up & nothing happens. Thanks in advance - Dave. PS - logs attached, hope I did them right!

DDS (Ver_09-03-16.01) - NTFSx86 MINIMAL
Run by Administrator at 14:54:17.35 on 24/04/2009
Internet Explorer: 7.0.5730.13 Browser... Read more

A:Unable to run system restore from cmd prompt

Sorry guys, I forgot to paste this:
DDS (Ver_09-03-16.01) - NTFSx86 MINIMAL
Run by Administrator at 14:54:17.35 on 24/04/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_12
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.1015.685 [GMT 1:00]

FW: Norton Internet Worm Protection *disabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k netsvcs

============== Pseudo HJT Report ===============

BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\ac... Read more

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I recently made a hardware switch. In order to do so I made a system image to move over to new mobo. worked fine 2 months ago. More recently I upgraded/switched cases. Thought it was no big deal. System wouldn't load. Blue screened.

I attempted to do another system image recovery. However this time isn't working. I've probably gone to the well one too many times at this point.

I'm able to go through the system image motions and it takes about 5 hours for the system image to be restored. This is where the problem occurs. After the system image, I should be able to do a startup repair and get on the right track. However after the system image is apparently successful. On reboot it is not reading or detecting the OS/Image. Thus I am unable to do startup repair or a system restore.

I am now stuck in a system image loop that does nothing. Even after a diskpart>clean.

I used the system image recovery available through Win7. I know I should have used something else, but I'm beyond that.

My only thought on a solution at this point is to acquire a copy of Win7, do a clean install and then restore from the new install. That will be my last option. If that is an option.

Please help. 700GB of information and my academic research programs are at stake.


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I've even reformatted and I still can't access it.
Whenever I try, it gives me this:

There was an unexpected error:
The filename, directory name, or volume label syntax is incorrect.
System Restore will now close.

A:Unable to access system restore

Take a look at this article.



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I have tried to perform a system restore to a time before 11 Nov, but even though the on screen message says "You have successfully restored your system to 5 Nov etc" it has only restored back to the 11th as microsoft security essentials says it was updated 3 days ago and in the system restore history there is no record of any system restore before the 11th. The reason for performing a system restore, was that on startup I noticed that CPU usage in task manager was occasionly showing 0% which I thought rather odd as it dosn't normally go below 1% and thought that a system restore would rectify this. If anyone has any ideas on how to fix this , they would be most appreciated.

A:Unable to restore system to more than 3 days ago

Go to system restore
When it asks for what day to restore to, on the bottom left, check the box show more dates.

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i've had an episode of viruses,malwares and spywares attack recently, which i thought to be settled already after several efforts cleaning them from my system with kaspersky internet security,super antispywares and Malwarebytes' Anti-Malwaresbut maybe my laptop is not free of them yet, after all.. the thing is i notice several peculiar things currently..1.i am unable to access system restore..that is, everytime i click on the system restore tab in control panel, a blank window appear..nothing's written on it, it's just white, empty..2.this may/may not related to the problem above(but i believe it is)..i noticed that i can't use my windows media player anymore(i can't even run the program) ...besides,my yahoo messenger also can't be used now, in which i can't see what i & whoever i'm chatting with wrote..i mean the chatting windows is always blank..all these problems still persist despite my efforts uninstalling and reinstalling these 2 softwaresanyone can help me here ?thanks in advance

A:unable to access system restore

Let's see if you have any straglers-------------------------------Please reboot the computerOpen MBAM and click Update tab, select Check for Updates,when doneclick Scanner tab,select FULL scan After scan click Remove Selected, Post new scan log for review

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I tried to do a system restore because I suspect something has corrupted. I tried two different points allowed in System Restore and both times the PC went through the process and then I get a message saying it could not restore to that point and that nothing was changed.

One of the issues I am facing is when I press crtl, alt & delete, the box that usually appears (Windows task Manager) doesn't anymore. All I get is a box that tells me what is running. (I hope this makes sense)
Thanks, John

A:Solved: Unable to do a system restore (XP)

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I don't know if this was an issue before installing SP1, but afterward I happened to notice it. I went to Control Panel > System > Advanced system settings > System Properties > System Protection. The list of available drives looked like this:

(F: ) Iomega HDD
(C: ) OS (System)
OS (C: ) (Missing)

The "missing" item is a little odd, but I then did the following:
Clicked (C: ) OS (System)
Clicked the Configure... button where it says "Configure restore settings, manage disk space, and delete restore points"
Chose "Restore system setting and previous versions of files"
Moved the "Max Usage" slider to 12%
Clicked Apply
And this error popped up:

There was an unexpected error in the property page:
The filename, directory name, or volume label syntax is incorrect.

Please close the property page and try again.

I rebooted and tried again, with the same result.

Any idea what's going on?

A:Unable to activate System Restore

Hi Cbiweb

Can you upload an image of your disk management

Disk Management - Post a Screen Capture Image

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After installing a copy of Office 2007 and having the Microsoft folder open each time I booted up my computer, I removed said program and still had folder opening on boot up. I renamed folder and that stopped that problem. Wanted to do a system restore and get message that I can't. Tried in safe mode also but won't restore. Thank you for helping me.


A:Unable to do System Restore on XP Home

Hello, I do not think this is malware so I will first move this to the XP forum.Which service pack is installed... SP3?Have you tried using the "Last KNown good Configuration?"Start your computer.When you see the "Please select the operating system to start" message, press the F8 key.When the Windows Advanced Options menu appears, use the ARROW keys to select Last Known Good Configuration (your most recent settings that worked), and then press ENTER.

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Hey folks, long time no see.

Kind of in a bind here. Had a power outage during a system restore on a unit here. It won't boot, the registry appears intact and start up repair is telling me a corrupt file is the reason for the inability to boot. (safe mode is also a no go)

I've been trying to get SFC to run but depending on what switches I use I get one of two messages.
One tells me I can't run sfc due to the system already being in a repair process, or if using offline switch, I get a similar message telling me file check can't run, the verify only switch also results in in the first message.

I kind of need to get this system to boot without a new install, it has a ridiculous amount of customized music and production software on it that would mean a major loss for us if it had to be completely rebuilt. from a fresh install. Microsoft's forums weren't much help on this so I was wondering if anyone here has any ideas how to work around this sfc lock out.

A repair install is what I'm hoping to do in the long run, but in order to do that I have to be able to boot. I may not even need sfc to run fully, I just need a method to id the corrupt file so I can replace it/update it properly.

I really need a way to get this thing to boot even if it's imperfect so we can properly backup 30 or so production programs worth of settings and tweaks before attempting anything else. A base data backup has already been done using mini xp as a copy medium.

If any additional info will he... Read more

A:Unable to run SFC after failed system restore

I was unable to save it, fortunately some creative digging in %appdata% did allow me to save some of the software settings and related stuff. I'll mark this as solved but it really seems like there is no way out of this, fortunately it is probably something that won't happen to many people.

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stystem restore will not launch, help and support will not open...microsoft update will not update ..it says something about activex...and there are red boxes where pictures should be. I've run spybot, avg, adaware and microsoft antio spyware but nothing shows up...help :) thank you Renee'

A:unable to launch system restore

Your OS sounds severely corrupted. I am confident that there are several infections going on. Please click on greyknights link below and follow the instructions. Post a hjt log under hjt log help forum to get assistance. After the clean up we can help you with the repairing of the OS.


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Hi all!

Just acquired an older Dell laptop that's running XP Home, and after some recent tweaks, that included a boot sector defrag, all the icons on my desktop (only 6) disappeared. While trying to fix this, I finally decided to try a restore point, only to find that it was gone too! It's turned on in the Services section, I can adjust the settings through the System utility in the Control Panel, and the rstrui.exe file is right where it's supposed to be in the Restore folder of System 32 - but just as with the shortcut, clicking on it does nothing. Even replaced it with the folder from an image backup done a couple of months ago, and then copied the .exe file from a working utility on a different XP machine (same version, too); tried a few registry mods suggested at "kellys-korner" ( well, mostly I just made sure that they were set correctly!) - all to no avail. Finally, I even installed SP3, hoping that it would fix and repair itself, but of course, that didn't help either.

Don't have the install disk to do an OS repair or a reinstall, so I'll either have to get one or figure out a less traumatic solution. Any ideas out there?

Oh, and I at least solved the missing icon problem and everything else seems to be working just fine. Have ERUNT installed, so maybe I'll just turn off the System Restore monitoring and pretend it's not there!


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When trying to run a Symntex patch I found my System Restore has been disabled and has used all the disk space available. I have Windows ME. I went to Mi crosoft Help and have gone through all their suggestions ...deleted all unusued prorams, temporary files, scanned my disk, etc. At their sugggestion I tried to take it back to an earlier restore point (April of 2002) the first restore point available and it says I don't have enough space to restore the system. When checking on System Properties...file system..troubleshooting...the disable System Restore box is checked and I cannot get it to uncheck. Also the pointer where it tells how much disk space is left is at the Maximum. Should I use my system restore disk...I have never used it...I know very little about computers and have had several people working on it...but I need help.

A:Am unable to disable system restore

My recommendation, while not easy, is to:
1) Get Windows XP
2) Get a larger hard drive if you are under 10gb

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I am unable to launch Windows XP System Restore feature. I suspect I am missing the required DLL file. Can anyone please provide the required DLL file ?


A:Unable to Launch System Restore

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