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Frequent drops in connectivity - seems to be related to voip phone?

Q: Frequent drops in connectivity - seems to be related to voip phone?

Hello, good morning and thank you for reading

I have been experiencing drops in my wired internet connection and a google search brought me to your forums.

It seems to disconnect more often either during a call on my voip phone (a snom) or shortly after - as if a surge of usage makes it drop out?

It is currently working, so, as read on other similar threads, I shall post the ipconfig results:
Windows IP Configuration
Host Name . . . . . . . . . . . . : DenisesOffice
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : D0-DF-9A-ED-5A-73
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 802.11n Wireless LAN Card
Physical Address. . . . . . . . . : D0-DF-9A-ED-5A-72
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 3C-D9-2B-5B-20-C1
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::25aa:fd5e:383a:b1ff%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.34(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 07 September 2012 02:50:44
Lease Expires . . . . . . . . . . : 10 September 2012 08:32:17
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 272423211
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-0E-60-89-3C-D9-2B-5B-20-C1
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Local Area Connection* 9:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 12:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:10ef:2e1c:3f57:fedd(Preferred)
Link-local IPv6 Address . . . . . : fe80::10ef:2e1c:3f57:fedd%12(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter isatap.{6471039E-55B0-40B3-B77B-5236EB931443}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{4049ECCF-0574-479D-BC41-D3B93D5AF36C}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{53B490C2-167E-4135-8CAD-3789F50FB5D2}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
I'd be grateful for any assistance xxx

RELEVANCY SCORE 200
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A: Frequent drops in connectivity - seems to be related to voip phone?

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Does this phone work with Vista 64. My Skype works fine but not I want a phone.

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I am using a wireless modem/router and no other device for VOIP. I am also using voipraider and lowratevoip as my VOIP providers. Up until a month ago, everything was fine but now everytime I dialpad with VOIP, internet connection drops in 20 seconds. So, I have to reboot the system.
ATT technical support tried to help but coould not find anything on their end but commented that; it is probably I downloaded a Microsoft patch or update which conflicts with VOIP system.
And that is true, I allowed automatic updates from MS all the time and I remember couple of patched in the last 2 months.
And by the way, I am not using any third party device for VOIP. It is only the voipraider or lowratevoip software and their on screen dialpad system.
Please help.
 

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RELEVANCY SCORE 63.6

I am using a wireless modem/router and no other device for VOIP. I am also using voipraider and lowratevoip as my VOIP providers. Up until a month ago, everything was fine but now everytime I dialpad with VOIP, internet connection drops in 20 seconds. So, I have to reboot the system.

ATT technical support tried to help but coould not find anything on their end but commented that; it is probably I downloaded a Microsoft patch or update which conflicts with VOIP system.

And that is true, I allowed automatic updates from MS all the time and I remember couple of patched in the last 2 months.

And by the way, I am not using any third party device for VOIP. It is only the voipraider or lowratevoip software and their on screen dialpad system.

Please help.

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I used to fax over my phone line, and since I went to cable phone, I can't do it any longer. Does anyone know of any software that will enable me to do this? I have a us robotics card in my computer, and SUN Rocket cable now. I love the phone, don't want to give it up, but I want to fax again. Sun Rocket said it cant be done, I don't believe it with all you smart people out there. Someone must know how I can do it. It hooks up, I hear the connection, but it won't work, must be in the data transmission, I guess.. Thanks Silverado
 

A:Fax over VOIP Cable Phone

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there us somebody very strong in phone networking ? I need help.
softswitches
asterisk?
+somebody able to configure GSM phones
 

A:phone voip network

What're you trying to do?

You're not configuring Avaya IP office, are you?
 

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RELEVANCY SCORE 62

I got Ooma Hub that I have used about 6 years.

Have AT&T model 1854 phone now for 20 years and it is or was a great phone.
http://www.manualguru.com/atandt/1854/users-manual
Pass weekend I come home and see the low battery light blinking but the little screen was all mixed up looking so put in new battery but nothing changed and low battery light is still blinking. Caller ID, Speed dial, answer machine and everything else stopped working. Phone will not ring either. Display screen flashes and I see odd shapes. Could it be just a new Power plug is needed. I do not think so because I have seen it with power out. The reset button does nothing either.
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Today I got from Costco the worse sounding phone I ever used.
Panasonic KX-TG572SK DECT 6.0 Corded/Cordless Phone with Digital Answering System, 2 Handsets

I took base unit out of box and right away I said this is cheap. It was so light. Then I get it hooked up and the speakers on the handset and speaker phone but sound so very bad and cheap. Other person I was talking to said the same thing. Then they could hear a echo too and I used an Ooma app and made a WiFi call to myself and it was super bad with very bad echo. I talked and walked to other end of house and let the phone record the message and it was so bad sounding with a very cheap sound and echo. Ju... Read more

A:Need good phone for VoIP

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Recently at my company we have started using Polycom i335 IP Phones from 8x8 inc, the thing is that while trying to use it directly through a switch it does not register with the server and I get a "url call is disabled" msg on the LCD of the Polycom.
On that same switch I am using an Aastra 6755i IP phone, it is working absolutely fine, although it is using the same technology and ports.
Now if I connect my laptop via wireless or if I connect a PC through wire and use ICS to share the internet and connect the Polycom to the shared Ethernet port, the Polycom works fine! I have been searching for similar issue with anyone else on the internet but I can't find a single one.

On the same network Vonage works fine as well. but this Polycom only and only works via ICS, does anyone have a clue why this is happening?
 

A:VOIP IP Phone only working through ICS

nobody? really?
 

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RELEVANCY SCORE 61.2

Hey guys, not sure if this is the right section to be posting this here anyway. I have a Aastra 9112i ip phone and it says on the display "web recovery at xxx.xxx.xxx.xxx", i've tried running through online tutorials and they keep coming up with the same thing as the second last thing to do and that is enter the TFTP server IP but from what i've been told we don't have a TFTP server. Does anyone have any experience with this particular issue? I'll post afew links if you want to check out the steps that I have been following.

http://help.trixbox.com/IP_Phones/Aastra/Web_Recovery_Mode_-_Aastra_phones
https://www.freevoicepbx.com/admini...in-guides/aastra-phones-web-recovery-fix.html
 

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RELEVANCY SCORE 61.2

Hi there
Lately I bought a voip phone I had a lot of problems connecting it to vista, now I can see the skype contacts and dial through the phone but the second its ring I can only hear and speak through the computer although the computer recognize the phone mic/speaker in the sound window. Any suggestions?

A:Problem with vista and voip phone

Its been a long while since I have used skype, but isn't there a setting in one of the options screens to set the prefered device?

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Now that I bought this Nokia Lumia 521, I wonder how I get free VoIP like I have with GrooveIP in Android. Does anybody have experience in this area.

A:Free VoIP for Windows 8 phone

104 people looked at this thread and nobody has an idea about VoIP on the W8P - come on guys. There must be someone who knows more than me.

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I have a Voip phone which works fine with Skype, & on another computer with XP. However when I usre it to call out I get a message " problem with sound device on this computer ". I have set the compatability of the Voip program ( Freecall ) to XP, I have replaced the System32 USBAudio file with the same from XP, but stll receive the same error message. Help please ?

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Hi,

I'm trying to disable access for a voip phone which is connected through my router at home. I'm currently using a TP-LINK Wireless Router WR340G. The phone is a Samsung SMT-W6100.

My basic understanding is that I should block the port which the phone is using - but i'm not sure if:

i) it is the port I should be trying to disable
ii) how I can do this on my router and
iii) how to find out which port the phone is using.

Would any of you be able to guide me through this? I'm quite a beginner when it comes to router settings/networking so any advice would be greatly appreciated.

Many thanks in advance for your time.
 

A:Blocking voip phone from router?

Unplug the VoIP phone, it's blocked 100%!

You can restrict the MAC address of the VoIP phone in the router's configuration, that will also prohibit connections.
 

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RELEVANCY SCORE 61.2

Hi

2 months ago, I installed a VoIP softphone on my PC. Everything works fine. I was able to call out. Recently because of some application bugs, I restore my harddisk using Acronis True image that was backup in Nov. I updated everything. I reinstalled the VoIP softphone. I was able to login. But when I dialled a number, it shows on my screen that the other party phone is connected and ringing. But in actual fact, the phone didn't ring at all. I run a chkdsk and certain files etc were repaired. I uninstalled and reinstalled the softphone. The same problem exists. Can someone please let me know is there other settings/registry that I need to be changed.

Thanks

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RELEVANCY SCORE 60.8

Hi All,

Pls help me. I am a newbie without much tech knowledge. I subscribed to Vonage world calling and will be getting my adapter in fnext few days.

I donít understand technically but please see my requirements below and suggest best VOIP compatible Vonage phone.

1. Ability to use cordless in home
2. Use wireless internet if possible (not must)
3. It should be speaker phone so that i can take office calls long while working from home without holding the device
4. Calls recording capability if possible (not necessary)
5. expandable to two handsets for two rooms and living room
6. good reliable brand (analogy like Google is for search / etc)

I intend to purchase preferably online.

Pls suggest your best opinion and advice

Regards
Sunando

Sunandoghosh at gmail dot com
 

A:Pls Help - Best Cordless VOnage VOIP compatible phone

Any regular phone will connect to the Vonage adapter. I would suggest a Dect phone to avoid interference with your wireless network. I don't know of any phones that have built-in recording capabilities.
 

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Hi, we have acquired the Cisco UC520 phone system, however we do not have the user name and passwords to login and program. Does anyone have the steps to go through a backdoor to default the system? It is out of warranty so Cisco will not help. Any help would be greatly appreciated. Thanks.
 

A:Cisco UC520 VOIP phone system

Please see the TSG Rules.

Passwords - Please do not ask for assistance with forgotten passwords and/or bypassing them. As there is no way to verify the actual situation and/or intentions, no assistance will be provided and any such threads will be closed., we no longer provide any help with lost passwords or getting around password protection. Obviously, we can't determine the real intent here, so our policy is to abstain from any assistance in these matters.Click to expand...
 

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My work phone (VOIP) has an IP address for one network, but my ISP is on another network. I have a router but the VOIP phone doesn't seem to connect. My internet connection through the router is solid. How do I configure the router to allow the VOIP phone to access my work network through my home internet connection?

TIA.
 

A:Solved: VOIP phone + Linksys router

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Hello, I have recently been experiencing a problem. This started to occur after I had gotten new internet service and a new router. I now have comcast, and a new NetGear router. I also have a VOIP phone connected to the router call "AllVoi". Now, whenever I use this phone, all connections on WiFi go down as I am using it. While, when I am using any ethernet connections dirctly from the router, it works fine. It becomes a large problem when you are watching a video or something from a laptop WiFi connection.

Does it have to do with any port forwarding/triggering?

Thanks in advance!
 

A:VOIP Phone stops WiFi connections

And, of course, you are not using a 2.4 GHz cordless phone, right?
 

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RELEVANCY SCORE 60.8

I am running xp on a p4 3ghz intel motherboard with 512 ram. When on yahoo voice i can not use a VOIP USB phone because the listening party can hear me with a thin hum accompanied with my voice. The voice is heard but with a hum. it doesnot happen with a normal microphone. It also doesnt happen when i use it on my low end laptop.
what could be the problem.
thanks
darrel from sri lanka
 

A:VOIP USB phone with Yahoo voice creates a hum

this is caused by bad grounding and/or RF interference.
 

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RELEVANCY SCORE 60.8

I have a Mac Mini, late 2012. I'm running El Capitan version 10.11.6, using Chrome. I have a Ooma Voip, need to add an extension about 70 feet away. Can an Ooma system use any other phone extender besides their own LINX brand?
 

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RELEVANCY SCORE 60.8

i have vonage VOIP service. for this question please dont worry about power issues i will worry about that.

OK here is what i want to do. i want to hook up my voip adapter ( the box that usually connects to the telephone at one end and my router at the other) to something that will connect to hotspots. one of Vonage's advertising pitches is that you can take the vonage box anywhere there is broadband service so i know that this is allowed. i.e. i could do exactly what i want to do by connecting the vonage box to any router via ethernet cable (the vonage box has ethernet and phone jacks on it) but i want to do this wirelessly. i know there are wifi voip phones on the market but i still want to try it this way.

how can i do this?
 

A:I want to bring back the bag phone (VOIP this time)

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RELEVANCY SCORE 60.8

I'm think of getting a nice bluetooth headset such as the Jabra Evolve 75 to my office VOIP wired phone (not wireless). I wonder if there's some adapter to do this properly.

 

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Is anyone using or have got confidence with PLANETs products for IP telephony?? i am using following devices:
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THANKS.
 

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RELEVANCY SCORE 60

Hi,

I recently got a new router and need a diagram or picture to connect it to the following: VOIP phone adapter, modem, computer. Or however I connect all of this stuff to get the router to work without losing Internet (high speed cable) or phone usage.

Thanks.

d
 

A:New router, voip phone adapter, modem connection

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RELEVANCY SCORE 60

I'm thinking of getting a good Bluetooth VOIP phone (to use with phone calls at the office) and headset. Best if the headset can be used to listen to music at decent quality. I'm thinking of the Jabra Evolve 75 headset, although I'd like something lighter, such as the Jabra Evolve 75e. Any advice on a decent VOIP phone and Bluetooth headset?
 

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RELEVANCY SCORE 60

Hi all.

I have a "brand new" V92 modem (I know, with all VOIP options today, that sounds stupid).

I'd like to use dialer.exe or other free/native software to dial out local phone numbers. Olitec (the modem constructor) provided me a driver for Vista that seems to work good in Seven. Once installed, I can dial, my friend's phone rings, when he pics it up I can hear him, but he can't hear me. Some times I hear my own voice in my head set instead (a distant echo). My mic is working ok. I know that cause other applications can use it.

I'd also like to see an incoming call on the screen. Can that be done ?

Thanks!

A:Using a V92 modem to call local phone numbers (no VOIP)

Depends on the "voice telephone" software you have and what it's capabilites are. A PC makes a poor voice telephone and for that reason the "hot" thing to use it for a voice phone back in the old XP days has diminished to the point dial-up modems are not even offered as an option on many new PC's.

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RELEVANCY SCORE 58.8

hi alarm guys just installed a new alarm into my house today using the phone line for monitoring and it has filter installed. so today when i got home tried to use my internet connection but nothing so tried to reset and still nothing .. ... i have had this same thing happen to me before when i tried to insall a voip into the phone socket and it killed my adsl connection but once i disconnected the voip and reset the adsl modem it was fine .... so now i have the same problem with my alarm .
any ideas on what i have to do .. im just not sure what the problem is and i would like to have my voip and alarm working on the phone lines as well as my adsl
thanks if anyone can help me

 

A:Why do i lose my adsl connection when i plug in the phone line of my alarm of my voip

I think you're going to find that the alarm system is the sticking point here. DSL/ADSL requires high frequencies to be transmitted over the phone lines, and the side trip into the alarm panel and back is probably attenuating the signals. I think you need to talk to the alarm company and have them resolve the issue.

The VoIP issue is probably a DSL filter issue. You may need to improve your wiring and split the alarm off after the DSL signal. The easiest way to do this would be a DSL splitter, and connect the alarm to the analog output of the splitter. I'm also a big confused about the VoIP, that would normally be connected after your DSL modem, not to a separate phone line.

Purchase a DSL splitter and install it at the telco service entrance. Run a direct line from the DSL port on the splitter directly to the DSL modem. Connect all of the other phone instruments to the telephone output of the DSL splitter. All of the DSL analog side wiring should be CAT3 or better twisted pair from the telco service entrance to the DSL/ADSL modem. You can use one of the twisted pairs in CAT5 cable if you have that on hand.
 

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RELEVANCY SCORE 58.4

Hello everyone,

New to the Tech Guy, apologies if I'm posting in the wrong forum.

Our company is running a VoIP phone system across all locations, and our agents have indicated that calls are either being dropped when on hold or transferred or our customers are unable to hear our agents due to audio distortion. Our PBX provider, as well as our own analysis, has indicated that this pertains to poor upload speeds/connectivity.

The location that is experiencing the issues is in an area that is essentially a black-hole for ISPs. We are currently with Telus, receiving the best package possible considering our area and distance from the CO. We are supposed to be receiving 15mbps down and 1mbps up, however, we end up getting anywhere from 8-14mbps down and 0.52 to 0.84 up. We are unable to upgrade to a higher speed, and Fiber Optic is 3-6 months out at their best guess, more likely 6-12 months out. The technicians they have been sending have been unable to alleviate the issue. I've been unsuccessful in finding an alternate provider since our location doesn't have the required infrastructure for Shaw, and most other providers charge significantly higher for lower speeds since they are renting/licensing the larger ISPs' infrastructure.

We are currently looking at a provider (WiBand) who may be able to install a tower relay that will transmit the internet via the relays from a main point that has Fiber Optic installed. The internet speeds proposed are 25mbps ... Read more

A:Advice on solving internet speed issues + VoIP connectivity

Unless you've really saturated the upload bandwidth you've been allocated, I find it hard to believe this is your issue. VoIP as you've surmised is not a protocol that is a bandwidth hog. VoIP however is very sensitive to line quality which is not the same as bandwidth or speed. Has anyone looked at the logs for the VoIP system to see what errors are occurring to cause the call issues?
 

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RELEVANCY SCORE 56.8

Hey there,
I have been having trouble with my connection dropping out and then instantly reconnecting, it lasts just long enough to disconnect me from everything I have running that requires a connection to the net and stop all downloads and streams.

I had this problem on my built-in Realtek Gigabit adapter (Which is currently disabled), and I ended up buying a new Linksys NIC (EG1032) in hope of a fix, but the exact same thing happens on this one as well.

Sometimes I won't see it for weeks, even months, then suddenly I am getting DC's every few minutes.

I can't see any pattern in when it happens. It has happened after clean Windows installs, reboots with nearly nothing running, under load ... any time really.

Doing a tracert at the moment I see a loss, gave me this:
Tracing route to placebo-eu.com [69.163.238.113]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
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A:Frequent connection drops

Is your Internet connection secured?

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RELEVANCY SCORE 56

Hi, I'm having problems with my FPS in games. This does not apply to only new, hardware demanding games, but to all games I play. Quake 3, Warcraft 3, World of Warcraft, Counter-Strike and the list goes on. I can start playing a game, any game, and after a while it starts... FPS starts dropping from, lets say 80-10 and goes back up to normal with about 5-10 seconds break. It gets more frequently the longer I play and after a while it's about 3-6 seconds break. I have already sent my computer to be overlooked by support and I've got it back with no change... It's really strange cause I don't have to play a new top GFX game to get these drops. I mean come on, Quake 3 ffs... Even with low settings, and my system is not that crappy afaik. Anyway I'm hoping someone can help me deal with this crap cause it's getting old after 2 support sendaways and by the way they did swap my Graphic card from RADEON 9800XT to RADEON x1650 Series so I even got a better one and still drops (maybe even more so now with the new one).

Please...Help...Someone!!!

OS: Windows XP Pro SP2
CPU: Intel Pentium 4 3.2GHz HT
DirectX 9.0c
GFX: Radeon X1650 Series 264MB (ATI 7.9 Driver Only)
Sound Card: SB Audigy 2 ZS Audio (5.1 Surround)
Memory: 1,5 GB RAM DDR (2x 512MB 400MHz + 2x 256MB 400MHz)
HD: 2x 250GB WDC WD2500PD-07FZB1
Motherboard: FUJITSU SIEMENS D1627-C
 

A:Problems with frequent FPS drops in games

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RELEVANCY SCORE 56

Dell Studio XPS 1555
Windows 7
Mozilla Firefox 3.6.8
Alltel/Huawei EC228 - Verizon Wireless 3G Wireless Network Connection
Cradlepoint MBR1000 Wireless Router

In the last week, I started getting frequent 'Server not found' messages when accessing internet sites. The more I do concurrently in different tabs the more frequent the problem. Occasionally, I can relaod the page, and get connected, but usually, once it happens, I have to bounce the LAN connection. Similar issues also happen when using Internet Explorer.

To circumvent the problem, I can drop my wireless connection, and reconnect, and it will work for another minute or two before I have to do it over again.

Today, I used Windows Restore to go back a week, but after re-installing McAfee Security Center, the problem was back. If I disable the firewall, I get less frequent errors, but they don't go away completely. The problem has been going on for a week. Started shortly after a McAfee update last week.

Looking for ideas on troubleshooting.

A:Frequent drops of internet connection

Anti-Virus Removal:
Please do the following:
- download a free antivirus for testing purposes: http://www.carrona.org/freeav.html
- uninstall the McAfee from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of McAfee using this free tool: http://service.mcafee.com/FAQDocument.aspx?id=TS100507
- IMMEDIATELY install and update the free antivirus

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RELEVANCY SCORE 56

I've had DSL disconnections since early January. I've ruled out the following possible causes-

* in-home wiring. I've wired up a new phone line jack with a fresh cable and 6' phone cord to the modem, and still get drops. I've unplugged the kitchen phone and its DSL filter, with no improvement. I replaced the Ethernet cable. I also swapped the modem's AC adapter to a totally different jack, in case my Belkin surge protector was the issue, and no change.
* malware. Just did that in the security sub-forum last night. I've run malware scans the past couple of months, including several last night. Found nothing whatsoever. I've run 7 different known legit programs(MSE, Malwarebytes, TDSSkiller, Spybot, ESET, SuperAntiSpyware and HitmanPro) and found nothing. Just now I unplugged the Ethernet cable and let the modem connect on its own without the PC, and the connection still died after 4-5 minutes so the PC doesn't seem to affect this one way or the other. So not only do I appear to be free of malware, I can rule it out as the cause.

I do not run a router of any kind. I am wired up direct to the phone line and PC, no wireless. I've installed very little on my PC the past few months- 2 AV programs last night, some freeware games. I reinstalled Minecraft a week ago after ditching it a few months back.

Now then... when this first started it happened between roughly midnight and 6 AM. Then it became more frequent and now I tend to get kicked off after 2-5 minutes. sometimes I'm luck... Read more

A:troubleshooting frequent DSL internet drops

  
Quote: Originally Posted by Diosoth


... Could this be a modem issue?...


Yes and no: the line noise is probably the issue. Some modems handle line noise better than others.

If you don''t mind sharing - who is your ISP?

Some ISP's are not running fiber all the way to the home. They stop at some point and convert it to copper twisted pair for the last part of the haul. Other ISPs put a Optical Network Translator in/on your home.

edit: I found this link: http://indyradioclub.org/rfi-att-u-verse.htm
wade thru the text and see the images below.
I know that it deals with TV via copper twisted pair, but this is also how AT&T delivers their internet.

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RELEVANCY SCORE 56

Hi guys, first time poster here. Logged in with hopes that what looks like a pretty vibrant community could help me out with a rather annoying issue.

I've been experiencing some instability with my comcast cable internet as of late (probably for the past 6 months or so) where I lose my connection for around 30s to a minute before I regain it again. It happens quite a few times on some days and not at all on others. I'm not using a router.

Here are my signal stats for the moment:

Frequency 711000000 Hz Locked
Signal to Noise Ratio 36 dB
Power Level -1 dBmV
Channel ID 10 Frequency 34400000 Hz Ranged Power Level 54 dBmV

Any ideas?
 

A:Comcast frequent connection drops

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RELEVANCY SCORE 55.2

Hello everyone, I been trying to find out if there is way that when someone is use our house phone our wireless doesn't go out. I was wanting to know if there was maybe a channel on the router I can change to because right now the channel settings on the router is set to auto? By the way the router is a Linksys E2000.

A:Wireless Drops when someone is on the Home Phone

  
Quote: Originally Posted by nckfrtg28


Hello everyone, I been trying to find out if there is way that when someone is use our house phone our wireless doesn't go out. I was wanting to know if there was maybe a channel on the router I can change to because right now the channel settings on the router is set to auto? By the way the router is a Linksys E2000.


Many phones these days use the same 2.4Ghz frequency as most wireless networks.

Positioning the phone base as far away as possible from the router is one way to solve the problem.

Or you could try using the 5Ghz frequency if your wireless router supports it and if the wireless adaptors on your machine supports 5Ghz.

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RELEVANCY SCORE 54.8

Hello guys.

So everytime im in my room near my computer where the router is. I lose reception and my call drops. This is the most annoying thing ever because I talk on the phone while on the comp. Its natural.

I have a Samsung A900 by sprint.
My router is a lynksys WRT54G.

Is there anything about the phone specs that should cause interference or vice versa.
Can I do anything about this? Also, should this happen or is it maybe just my phone messed up?

Help.
 

A:Cell phone drops calls near router.

I hate to say it but the 2 are unrelated -

EVDO uses the same frequency bands that cellular voice uses. These are the 800MHz cellular (824-896MHz), and 1900MHz PCS (1850MHz-1990MHz) bands. The specific band that you will be using is dependant upon which licenses a carrier has in your market.Click to expand...

Since you using EVDO and WRT54G the WRT54G is running at 2.4Ghz there isn't the interferance between the 2. Something else has to be in the ranges above to caue interferance OR you happen to have a "cell pocket" in that particular area.
 

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RELEVANCY SCORE 54.4

Network/Internet Problem:
I have 2 desktop computers connected via ethernet to a Linksys router. Both are configured exactly the same way. One continually drops the internet connection [although in Network Connections it shows as connected].
The problem is in the network. I must manually right click on the LAN logo and select 'repair'. Usually the connection then works [although some times I must re-start the computer]. I also have 2 wireless computers connect through the same WRTG54 Linksys router. Only this one computer loses the connection. I have already set the advanced settings to 'force' the speed on my networking controller to 'force 100 full duplex'. This did not help. I'll mention that I have a vpn setup on both desktops. On the one with the problem, I can sometimes regain my connection by connecting to the vpn and then disconnecting. P.S.-> I use ZoneAlarm and both computers are set exactly the same. Even when I leave ZoneAlarm 'disabled', I still lose connection.

Any suggestions for additional attempt would be appreciated.
davidb2989

A:Internet Connection Drops / Network related

I think I'd do a complete virus scan, then check for sypware/malware and totally rule that out before you get too much farther into debugging the network.

Download / Install / Update / and Run:
Adaware SE check for any updates before running it.
Get the plug-in for fixing VX2 variants. You can download it at this SITE
To run this tool, install to the hard drive, then open Ad-aware->Add-ons and select VX2 Cleaner. Then click Run Tool and OK to start it. If it's clean, it will say Status System Clean. Otherwise, you will have to click on the Clean button to remove the VX2 infection.

Download and install Spybot S&D . Run Spybot and click on the 'Search for Updates' button. Install any updates that are available. Next click on the 'Check for Problems' button. Let it run the scan. If it finds something, check all those in RED and hit the Fix Selected Problems button. Exit Spybot. If you keep getting the DSO Exploit entries, even after you updated Windows and fixed them, then download the Spybot DSO Exploit Fix and install it over the current Spybot installation.

Scan your pc with one of these free online scanners:
Panda ActiveScan
RAV AntiVirus
Housecall. Be sure to put a check the box beside AutoClean.

Also, Download and install: HiJackThis 1.99.1.

(Always create a Folder for HiJackThis anywhere but your Temp/Temporary Internet Folders or Desktop. A good place to make a folder wo... Read more

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RELEVANCY SCORE 54.4

Origin Client (partially dropped 1/8/2016)





Don't worry--if you cannot upgrade your PC you'll still be able to use Origin to play your current games, redeem codes, and make in-game purchases, while you can visit the Origin Store and change your account settings online.

Origin Access members can also still visit The Vault online, rather than through the Origin client.

However, the Origin client's Store tab, achievement viewing, account settings, the ability to download games, and Origin social features--like your friends list, chat, video chat, and your profile--will be restricted or completely unavailable on earlier versions of Windows after July 31.



LOOT: Load Order Optimisation Tool (fully dropped 23/6/2016)
Officially dropped support from v0.9.1.
Link to v0.9.0: here

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RELEVANCY SCORE 54

hi,

I have a big problem with an hp brio pentiom pc.
it is a network computer running win98se, 128mb ram, 500mhz cpu chip. it is a networked pc connected to verizon DSL through a 4- port linksys router which is connected to an SMC switch we have at work. All other computers on the network do not have this problem except for this pc and another dell optiplex gx1 pc with the same specifications as this one.
What happens is that after 4 or 5 hours the pc's disconnect themselves from the internet and i have to reboot them to regain connectivity.
it's a pain because on one machine we are running gotomy pc software because we have employees who log on from home and do work. overnight the machines disconnected and we cannot get work done. i have tried to re-install tcp/ip. also diabled any power management on the harddrive within windows and the bios but still disconnects. also forgot to mention both these machines that disconnect after 4 or 5 hours have static ip addresses they are not obtaining any leases from a DHCP server.
please help me;
joe
 

A:dsl internet connectivity suddenly drops

Sounds like a DHCP lease renewal. I would call your ISP and ask them why it is disconnecting at that time interval. It also sounds like Code Red symptoms.
 

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RELEVANCY SCORE 54

I use a three year-old Acer Aspire V3-571-6698, running on Windows 8.1.
A few days ago, the Internet would cut off at random. To fix this, I would try to disconnect and re-connect from the modem, but in doing so, it would tell me that I can't connect to the network. After that, all available connections suddenly drop to only one bar, regardless of the strength before it happens (and usually, it gets five bars from the modem and a few nearby providers).
Restarting my computer fixes the issue, albeit only temporarily.

So far...
I've tried to reset the modem (both by sending refresh signals and unplugging and re-plugging), but it didn't solve the issue; nothing changes if I don't restart. The other computer in the house and any mobile devices don't experience the same problem, either, so I'm under the impression that it has to do with my laptop in particular.
Tightening the screws on the bottom of the laptop body didn't do anything either.
I tried to do a System Restore to several days prior to the problem arising, but it only fixed it for a couple of days.

At first, it seemed like it would only occur when I was running games that required a lot of computer strength, e.g. Minecraft and League of Legends, but this morning, the connectivity dropped when I only had two Google Chrome tabs open.

I am completely lost. Could someone please help me figure out what could be wrong?

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RELEVANCY SCORE 54

Hello, I would first like to say Hi I'm Brian!

I've been using computers for a very long time now but I occasionally run into some errors.

I was wondering why Firefox keeps telling me that I'm not connect to wireless Internet, even when my toolbar says that I am. I know that I'm still connected because I can still be downloading a program using a third-party downloader at the same time as Firefox is acting up. I've also been trying to use Internet Explorer and it doesn't work either.

I use Windows 7, I've had this computer for less than two weeks!

I also have another question and I through my experience on forum websites, it's better to reduce clutter so I'll post it here: My firewall on McAfee will disconnect right after I click connect?

I've run anti-malware software and it constantly tells me that I have no malware at all!

There haven't been any glitches or lags that tell me I have a virus. Could I have one? McAfee doesn't detect any but I'm sure it's possible that a virus could be hiding somewhere...
 

A:Internet Connectivity Drops On Browser

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RELEVANCY SCORE 54

Hi,

I started some consulting work for a company that uses a wireless connection with 2 access points in their office (one on channel 6, the other on channel 11). They use a WPA-PSK key to secure the connection.

The problem is that with about 70% of the laptops that come preimaged from the parent company the following problem happens.
You try to connect to the wireless, enter the password, the authentication passes, an IP address is assigned, it appears connected, about 5 seconds later the connection is dropped, the computer tries to reconnect, it reconnects, then it drops and stops connecting.

I have tried the following things:
Disable all firewalls/antivirus
Reset the TCP/IP stack (using netsh int ip reset c:\resetlog.txt )
Reinstalled the drivers of the card
Tried different software besides the Windows Wireless Zero Configuration (like the software for that driver)
Winsock repair
The other two things I tried with some success is:
Connecting to another wireless connection - worked but only for unsecure
Reformatted Computer (or Repaired Windows installation) - worked for 4 of the 5 computers I tried.
Now the other 30% have a similar yet annoying issue. Everytime I connect to the wireless network I get a limited, no connectivity message. I tried the same kind of things I did above but nothing worked. I'm not sure what the problem is, with one computer i actually replaced the wireless card (only to get the issue that i was getting at the top). Reformatt... Read more

A:Wireless connection drops/no connectivity

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RELEVANCY SCORE 54

Win7 home 64bit on Gateway laptop.
My laptop Wifi keeps dropping.
InSSider shows the beacon signal strength of my router, -25dB; well above other networks near me, at -80dB.
My router is the only broadcaster on its channel.
InSSider shows receiving the signal at -25 dB, but then drops down to -95dB (which is complete loss) then back up. It may be up for three or four seconds or only a second before dropping. The up/down is continuous.
Control panel shows no warnings. Everything is installed correctly.
I power cycled the router as well as the modem, uninstalled/reinstalled the drivers for the wifi adapter. Installed newer wifi drivers.
I changed channels on the router.
Changed authentication type, then back to WPA2.
ipconfig release all /renew
SSID is not hidden.
Replaced the router and tried everything again.
--signal still up then down then up/down--changing routers gives same results.

Connectivity is constant with Ethernet (non-wireless) connection.

Last night, between 12 a.m and 6 a.m. the wifi signal was steady. No drop out at all. But after 6 the connection is never up for more than a few seconds before going down.
Unable to locate any potential interference--appliances that may have been off during the solid time.
On a different computer, the local network and wifi has good connectivity. InSSider shows the signal coming from the router to be steady, no drop out.

Any ideas?

Here is a screen shot of what InSSider shows. My wireless router connectivity is the red ... Read more

A:Wifi continuously drops connectivity

You might want to start up in Safe mode with Networking to determine if this problem is caused by an installed program or software.

Safe Mode with Networking - Add to Windows Boot Manager Screen

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RELEVANCY SCORE 54

Hi, i have been having some problems with my internet connection in that it drops constantly, as in every 20 - 30 minutes or so. I live in a house where there are three laptops in operation but mine is the only one with this problem. i have tried moving to different areas around the house but this still doesnt help and the problem persists. It is even worse when i am streaming something such as a video or when im on skype sometimes dropping out after 5 minutes.
I thought it might be my computer but it also happens on my phone at the same time as it drops on my laptop.
about a year ago my laptop did overheat which damaged some of the components and that has been a persistent problem also but the last time this happened was about two months ago and this problem with the internet has only been present for about a week!
I am at a loss and have no idea what why it is happening or how to fix it. Any help would be much appreciated.
Thankyou.
 

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RELEVANCY SCORE 53.6

Hello all,

As the title states I'm having several connectivity issues which don't seem to be fixed with any suggestions I've encountered in other threads.

The nutshell version: With 3 different gateways I've had connection drops (both wired and wireless) which are increasing in severity as time goes on (starting as of about 3 months ago).

The long version: I moved to an apartment a while back, bought my own gateway (Motorola/Arris SURFboard SBG6580), signed up for Time Warner Cable's 24 Mbps, bought Chromecast, installed PLEX media server (I'll explain the significance shortly), and ditched cable.

For three weeks everything was gravy, then I started getting connection drops on all my devices (I use the ethernet cable for my laptop, wireless for Chromecast, Ipad, Iphone, etc.) It started with only a couple drops a day for about 30 seconds each, automatically fixed on its own. I noticed it happened, at first, on high demand sites or while surfing plus streaming from PLEX to Chromecast, but as the drops increased in frequency and severity (lasting longer and requiring me to power cycle the gateway to reconnect) it started happening without cause (the connection lights would go out on the gateway even when I wasn't actively using it). Eventually it escalated to the point where most of the day my connection would be cycling in and out continually and unfixable no matter what I tried (restarting gateway, computer, & Chromecast). What was ... Read more

A:Random, Frequent, Bizarre, & Prolonged Connection drops (Wired + Wireless)

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RELEVANCY SCORE 53.6

I have 2 virtually identical Dell Vista laptops (details below), both bought about one month ago. One has a reliable connection to my wireless network, the other initially connects fine but then drops to "limited connectivity" almost daily.

On the problem laptop, everything will work fine, then my daughter goes to use it and the "internet is down". Looking at the laptop, I see it has "limited connectivity". Frick. It can see the network, and signal strength is "excellent". My wired desktop unit and the other wireless laptop work fine, so definitely seems like an issue with this laptop.

If I reboot, it will work fine... right up until the point that it doesn't again. Lather, rinse, repeat. I tried the Vista "fix my problem" wizard last night - I can't remember the exact steps it did but I know the first try didn't work (maybe releasing and renewing its IP addr from DHCP?), the second step worked... so hooray for that. But I don't want my daughter running the "fix my problem" wizard every 24 hours!

I've searched the forums and can't find any answers for the situation where the networking works, then doesn't, then does again.

Details:
Router: Linksys WRT54G, WPA2, DHCP for 5 users w/ max expire time (7 days?)
"Problem" Laptop: Dell Studio 15, Vista Home Premium. One month old.
"Good" Laptop: Dell Inspiron 1525, Vista Home Premuim. One month old.
Desktop:... Read more

A:Vista Drops to Limited Connectivity Daily

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RELEVANCY SCORE 53.6

My internet connection is strong, all 5 bars. Randomly though, the connection will be dropped down to Limited Connectivity. Once I disconnect, then reconnect, the internet connection is fine. I can continue browsing with full signal strength. A few minutes later, it's been dropped to limited connectivity again.

We have three laptops in the house. The two Dell's we have are both dropping the internet. The HP laptop hasn't dropped once. My laptop has never had this problem on any other networks I use (I'm only home for the month from school). My parents have said that they never had this problem before on the other Dell either. The fact that the HP still hasn't dropped the connection once makes me thing it might not be the router? I have no idea. Any suggestions???
 

A:Internet connected, then drops to limited connectivity

Are all Machines connected by wireless

A bit contradictory really -
The HP laptop hasn't dropped once. My laptop has never had this problem on any other networks I useClick to expand...

Lets assume a PC issue as other devices are solid assuming they are connected in the same way - ie cable or wireless

I would suggest first looking at the DELL service TAG numbers on a label on the PC and using that info to goto the dell website and updating the network adapter drivers

If wireless lets see an xirrus screen shot - it maybe interference - but would expect all to drop connection

Lets also see the ipconfig /all and ping tests when its working and also when it disconnects - see below

------------------------------------------------------------------------
{run Xirrus Wi-Fi Inspector} Download and install
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC

http://www.xirrus.com/library/wifitools.php
Direct link to the program is here http://www.xirrus.com/library/wifi_download_redirect.php
Then run and install the program
if you get an error - You need NET Framework installed for the WiFi Inspector to function.

Run the program

post a screen shot of the program running - if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information, and also post which network "Adapter Name" (1st column) is yours on the list

To post a... Read more

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