Over 1 million tech questions and answers.

Trying to find Windows 7 64 bit drivers for E6420 and E6330 on Dell site

Q: Trying to find Windows 7 64 bit drivers for E6420 and E6330 on Dell site

Hello I am trying to find the Windows 7 drivers list for Latitude E6420 and E6330. On the dell site I am able to access the drivers and downloads for both laptops, but the E6420 only has a OS option of Windows XP, and the E6330 only has the OS option for Windows 7 32 bit. If there is a step I am missing or another option to get the Windows 7 64 bit drivers for these laptops I would appreciate the help.
Note: I have tried the Dell detect option but it says that the application is configured imporperly

Read other answers
Preferred Solution: Trying to find Windows 7 64 bit drivers for E6420 and E6330 on Dell site

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)


I am Front developer, and for my work I have installed on a Dell E6330 (i7) ubuntu 16 LTS. The case, I have some problems with the drivers, I have a fingerprint reader, cardReader and wireless zone on the keyboard, but I can not get it to work. I have used hwinfo --short and it says this to me:
UnknownFPUDMA controllerPicKeyboard controllerIntel 7 Series / C210 Series Family MEI Controller Chipset # 1Intel 7 Series / C210 Series Family SMBus Controller ChipsetO2 Micro OZ600FJ0 / OZ900FJ0 / OZ600FJS SD / MMC Card Reader ControllerDell BCM20702A0/ Dev / input / event16 Microdia Integrated Webcam/ Dev / ttyUSB0 Dell Novatel Wireless HSPABroadcom BCM5880 Secure Applications Processor with fingerprint swipe sensor
Where can I download the correct drivers?


Read other answers

I have reinstalled my computer. Then I wanted to use Dell System detect to find and install my drivers, but it is scanning many hours without result. I need to install all my drivers to my computer for right functionality, but I am not able to do it. What can I do with that? Where can be problem? I see this screen for a hours.

Read other answers

I am hoping someone can help with this.  There are 2 missing drivers after upgrading to Windows 10 on this laptop.  I have already upgraded to latest BIOS A23 and all windows updates and attempted a search for drivers within Driver Manager.

A:Dell E6420 Win10 missing drivers

Dell does not have any windows 10 drivers for your model. You are stuck with generic win 10 drivers from MS or the old Dell drivers. Try right clicking on the hardware in Device Manager and updating drivers, search online. It would be best to return to your previous windows version. Check Dell Support to see the disclaimer--

Read other 1 answers

Hey guys.
Pretty much what the title says - Dell's new, recently-released ControlVault driver (version A19) does not successfully install on a Dell Latitude E6330.  I followed the driver installation order from the "Dell Business Client Re-Image 'How-To' Guide" and installed the Dell ControlVault driver last.  It did not work.
Attached is a screenshot of what I got, and the Windows Installer log.


A:Dell ControlVault A19 installation fails on Dell Latitude E6330 with a fresh install of Windows 7 Professional 64-bit


Read other 2 answers

I have a Dell E6330 with Windows 10 and the newest BIOS (A16-version). I have encrypted the harddrive using BitLocker and is trying to enable Secure boot in BIOS. to enable this you have to use UEFI BIOS but when that is enabled and i press "Add boot Option" is says "File system not found". What do I have to do to make this work? 

Read other answers

I am not Windows person, I am a Linux, Unix and Mac person but my best friend's father recently got  a refurb\ed by Dell. Dell Lattitude E6330 laptop with Wnidows 7 Professional SP1 installed on it and I am the most computer knowledgeable person they know so I am supposed to get it setup.

As delivered by Dell this system will not do a WIndows Update. This to me is totally outrageous but outrage aside does anyone know how I can fix this?
It s an i5 with 4GB RAM but the 32-bit version of  Windows 7 Professional. I have downloaded the WIndows Update problem detector and run it but I cannot get Widows to update.  am sure I am not the only one experiencing this issue.

Any help would be much appreciated. Take pity on a poor soul..

Read other answers

Everytime i use the Support.Dell.com web site to update my drivers , it makes the SAME 3 recommendations for updates regardless if i just Downloaded them and installed them. They are:
1) Intel Z87 Chipset driver
2) XPS-8700 Chipset driver
3) AMD Radeon 6xxx/7xxx/8xxx/R9 Desktop Graphics Driver

Please advise.

Read other answers

Hi Dell,
I unable to install windows 7 64bit on my T5810 workstation. whenever i boot from OEM windows dvd the harddrive is not showing. i found the below link of tutorial but i don't have that drivers in my dvds.
where can i find this, i don't have my installation disc which comes with the machine.
waiting for you suggestion.

Read other answers

It's stuck in this infuriating startup limbo and I have tried Startup Repair, and as you can see, even the computer itself has no idea what's wrong with it. I googled my issue and a suggestion was to try a System Recovery, but when it was about to finish doing its thing, I was told it couldn't complete it.

Read other answers

A client's laptop will not load Windows 10 with latest updates installed from power on while it is plugged into the docking station.  The screen will be black with white circling dots.  The client can undock and boot the laptop just fine and plug it into the docking station afterwards.  Not entirely sure why it's not booting while docked though.

Read other answers

I'm Mihai from Romania!
I have a big problem with my laptop. After I've got CPU error (hdd led blink) i decided to buy a motherboard from ebay. The seller did not specify the status of motherboard, that she has bios password.
I try contacted dell trough chat service but they are unable to understand that, I buoyed from ebay, and i can not guarantee the origin of my board.
Here is the ebay link and i can certify the trasaction from paypal or ebay... Is a reseller of computer parts
Is there any hope to get master BIOS pasword in this case?
Thank you in advance!

A:Dell Latitude E6330 BIOS PW

This is a tough one, That can be a problem with buying from Ebay is that if you don't have information of the original purchaser then any existing warranty may not transfer to you,  and tech support will not be able to offer any services, or even help with a BIOS password.  If you haven't already i suggest contacting tech support again and showing all the documents that you have to verify ownership. 
This document goes over more on recovering hardware passwords. 


Read other 2 answers

I am trying to enable safe boot on an Dell E6330 with lates BIOS (A16) and Windows 10. The harddrive is encrypted using BitLocker and I want to enable Secure boot as well. Under General -> Boot sequence I an trying to add boot options but I get the error "File system not found". What am I doing wrong?

A:Safe boot on Dell E6330

Thank you for writing to us!
Kindly check the link which will help you enable and disable " secure boot " on the system.
Kindly private message the service tag,email address and also the screenshot of the error.

Read other 1 answers


I am experiencing issues with my Dell E6330, it wont turn on. If i press the power button, the led lid on, caps lock led lids on, after that HDD led lids on, and all leds turns off. 
The weird part is, that it turns completly on when i change RAM configuration or pull out the bios battery. It try to turn on, it goes off, after 5 seconds it turns on and works. It is possible to access bios menu, diagnostics, even to boot OS. Diagnostics are saying everything is ok. 
Any idea what it could be? Holding power button without power supply and battery is not working, also diferent RAM does not make any diference. Also i tried to unplug everything that i could. Bios update is not possible when it is powered on.

A:Dell E6330 wont turn on

Does the system power on only with the power adapter connected? Does the system overheat? Is there any liquid spillage / damage on the system?
Since the system boots to OS, I suppose the HDD is fine.
Are both the memory modules detected in BIOS? Test each module in each slot and check if the system powers on and boots.
Also, check the BIOS for any thermal events. If the system overheats, then clean the airvents and fan assembly with a small vacuum cleaner or a can of compressed air. Also, reapply the thermal grease for the heatsink.
Force the BIOS update - http://dell.to/2h9shSO
If the issue persists, then I would suspect a failing motherboard.
You could contact our team to get a quote for a paid service call - http://dell.to/1vnT6CQ
You could also order the parts here - http://bit.ly/2oBDcag
Also, please click my DELL-username and write me a private message with the service tag and your Name for case records.
Let us know if you have any other queries.

Read other 1 answers

I have plans to replace the wireless network card in my Dell E6330 to an Intel Wireless-AC 7260. It is Half Mini PCI-E Card. Does E6330 support it?

A:Replace WLAN card in Dell E6330

Thank you for writing to us!
These are wireless cards that are supported.
WLAN Intel WLAN 6205
Intel WLAN 6250
Intel WLAN 6300
Dell WLAN 1540
Dell WLAN 1504
WWAN Dell WWAN 5560 (Optional)
Dell WWAN 5630 (Optional)
Dell WWAN 5802 (Optional)
Dell WWAN 5804 (Optional)
Bluetooth Dell Wireless 380 Bluetooth
NOTE: Various wireless solution are offered and maybe changed from time to time from the original launched date of this system. Always check what type of wireless solution is installed inside system.
Kindly private message the service tag and email address.

Read other 3 answers

Hello! I have A01 bios version on my e6330.I can not succed install the current updete.I tryed windows 7, windows 10, MS-DOS...
The computer open the exe file, progress to 100% and restarts back to windows. It does not start the proper flashing...
Any other ideas? Can someone to help me with a bios dump? 

A:Dell E6330 BIOS update fail

Thank you for writing to us!
We would suggest to first load BIOS defaults and then try to update and also check if there is any error message that comes up.
Kindly private message the service tag and email address.

Read other 2 answers

When I went there and put in my service tag, it listed 36 things for me to download. 9 of the 36 were zip files.

I first installed the app files, 1 or 2 of which were useless since they had to do with a 1515 adapter and my system came with 1300, so I'm not sure why this is listed for my specific computer.

Then I went and dealt with the zip files, though it appears all of them are not compatible with my vista 64bit (wtf?) so again I'm not sure why these files are listed for the service tag I put in (I guess each individual or type of operating system has one).

Secondly I wonder what is a "firmware reflash" since it was in one of those zip files and I let it run and do it's thing (this is more important for me at the moment) did a search and didn't find answers.

Read other answers

So I was over at the dell site looking at the drivers to download so I can install them on a re-install I plan on doing over the holiday break but there appears to be quite a laundry list of them Search - Dell Community

Do you recommend downloading all of these, or just the urgent and recommended ones as it looks like there are some optional ones?

A:I was at dell site looking at drivers to download

Some of them Drivers are old .... Look in the Link below that will tell you the Date of the Drivers .. Then look at the Version of the Drivers you have now ...
Product Support | Dell US

Read other 5 answers

I have a Dell E6330 with Fan Malfunction Error on Start Up. I've run the onboard diagnostics (using f5 option when error displayed) and all tests including the fan tests have passed with no errors.
I receive this error message probably 1 in 3 start ups.
I've updated the BIOS and cleaned fan as suggested by online forums but issue persists. 
Also, fan when it kicks in can be a little loud (after 30-60 mins of use) but not too distracting before it quietens down again and then follows with a loud and lengthy repetitive/revving cycle  30-60 mins later lasting probably around a minute or 2 before it quietens down again but relatively quite other than that and not sure if this is normal.
I've noticed upon opening the laptop, there was some black tape. I bought this second hand on ebay so not sure if it's supposed to be there and if linked at all to problem. Reached out to ebay seller for clarification and awaiting a response
Please see images below for clarification.
Any help would be much appreciated and thanks in advance :)

Read other answers

(Please pardon my redundancy - I have posted this to the Customer Care Board and Client Service forums - just hoping to correct what I hope was an accidental change in support policy.)
This is not a technical comment but it is a comment about Dell's Technology Support. Recently the support site for laptops, and I presume other areas though I have not checked, was revised to change its structure. In the process many items were removed notably having to do with drivers for older systems. Even if a system is past warranty that does not remove the responsibility for Dell to continue to provide the most recent (even if old) drivers especially since the cost of doing so is trivial. This is especially the case when Dell is the only source for specific drivers. A specific example is a Dell Vostro 3700 laptop which uses the embedded GPU in the CPU as well as outboard nVidia GPU; the hybrid video architecture is such that NVidia provides no driver and re-directs users to Dell's site. In the case of this specific model, most of the drivers that were present a month ago are now gone.
Dell laptops have two things going for them - good products at a good price and a great support site. This has prompted me to continue focusing upon Dell - e.g. two new 5759's in 2017, and to recommend Dell to colleagues and friends. I have had recent occasion to review some very old systems on HP's support site - all relevant drivers continue to be available. I strongly recommend that Dell c... Read more

Read other answers

I have an unrecognized PCI serial, I know which chipset drivers I need to fix it, but when I go to the drivers page there is nothing there.
I've tried using the service tag, navigating to the model, using auto-detect and every other possible route to navigate the site and switching OS's and tried no multiple computers. But no matter how I go there it says "Your device does not have or require any updates."

A:Dell site not listing any drivers for OptiPlex 790 (73TQ7V1) and 960 (461BZK1)

EDIT: Please edit your post and remove the Service Tags from the title. Treat Service Tags as personal info and never post them in an open forum like this.
The Support site was having more than its share of problems yesterday, 11-3-16.
Just now checked for the 790, and it seems to be working again. Be sure to select the correct version of Windows before downloading any drivers...

Read other 1 answers

dear all. the same problem I have faced. I have purchased 11 dell latitude laptops from Kabul Afghanistan, and tried to check the warranty in the dell support Warrant tab, but not received any information or received (no Information available). would you please just help me for only understand are these products original or refurbished.
my email: <Email id removed>

A:How to find out the this product is original or Refurbished. (in case no information available in dell Warrant site)

You'll need to ask the vendor from whom you purchased the system - only they'll know.

Read other 1 answers

Hi guys quick question i bought both of these laptops and well im upgrading the heatsink on both from a single pipe heatsink to a double heat pipe heatsink.well i put the double one on my dell e6420 i7 with the nvidia chip.
also i thought be cool and great if i did the copper mod on it also did anyone ever do this as im not sure what thickness of copper shim to put on it i got a few thickness of shims when i bought the kit.i have a 0.8mm on it alresdy and all is good just wondering is that the right one for maximum coolness. anyone ever do this.also if you guys have any ideas on the shims for my other dell e6430 i5 one would be great as i have the double heat pipe heatsink coming also.i intend to be keeping these laptops for a long time so love them to be running really cool getting about 50c on just surfing the net on idiel on the e6430 i5

Read other answers

My Latitude E6420 has Bios A7.  Support site has Bios A12 through A23, all of which need Bios A8 to install.  How do I get Bios A8-A11 to prepare for the later ones that are available? 

A:Latitude E6420 Bios update files missing on support site


Read other 1 answers

A Latitude E6420 within my company came to me for re-imaging. I noticed that it still had BIOS A06, So I installed the core operating system and ran the Dell Client System Update to get the latest Dell updates. Unfortunately it failed to update the BIOS. Then I manually downloaded BIOS E6420A21.EXE and tried to apply it. At this point I received an error message that BIOS A08 was required before BIOS A21 could be applied.
I went back to the BIOS download page and looked at the previous version listing but the oldest BIOS listed was A12. Then I did a search on Dell's site for "E6420A08.EXE" but it did not yield any helpful results. I recalled that Dell had an FTP site where I used to download some of my updates so I checked there but I only found BIOS versions A01 through A07.
As a last ditch effort I did a Google search for "E6420A08.EXE" and I got lucky with this link.
My belief, since BIOS A08 is a prerequisite for any higher BIOS updates then the Dell Client System Update application should automatically detect the need for the prerequisite BIOS and apply it first. Also the BIOS download pages should have a special listing for prerequisite BIOS updates in addition to the previous version listings.

A:E6420 BIOS A08 needs to be easier to find

Hi,Thank you for reaching out to us.
Please check here to know about BIOS update: http://dell.to/1jy4HXTIf system has Bios Version A06 and latest version A21, it may ask to install the next nearest Version as you mentioned. You will be able to find the Previous version BIOS on our website: www.dell.com/support
Let me know if this helped.Thanks,RaghavSocial Media and Community ProfessionalOrder Status: http://dell.to/1fgKSTr Download Drivers: http://dell.to/1hcxG98

Read other 9 answers

Hi Friends,
I just bought a second hand Dell Latitude E6420 laptop in working condition. Not being from technical background and to struggle a bit. 
Thought of upgrading it to Win 10 64bit (Clean Install) and it did without any issue.
Later was unable to get the required drivers for OS and the search began.
Had to search the Internet and Dell Support site for drivers and finally everything was in place.
I have made a backup of drivers in ZIP format and shared the same for other members who wish to upgrade the OS to win10 and are facing difficulties in tracing the drivers.
The google drive link is in ZIP format and would require to be extracted first. It contains various folders which have the required .INF files. These are not executable program's and a user will need to manually divert the search drivers path to the extracted folders on their respective laptops.
Thanks for all the developers on Dell forums/Internet forums for their expertise.

Read other answers

Hi Friends,
I just bought a second hand Dell Latitude E6420 laptop in working condition. Not being from technical background and to struggle a bit. 
Thought of upgrading it to Win 10 64bit (Clean Install) and it did without any issue.
Later was unable to get the required drivers for OS and the search began.
Had to search the Internet and Dell Support site for drivers and finally everything was in place.
I have made a backup of drivers in ZIP format and shared the same for other members who wish to upgrade the OS to win10 and are facing difficulties in tracing the drivers.
The google drive link is in ZIP format and would require to be extracted first. It contains various folders which have the required .INF files. These are not executable program's and a user will need to manually divert the search drivers path to the extracted folders on their respective laptops.

Thanks for all the developers on Dell forums/Internet forums for their expertise.

Read other answers


I have a new Dell Optiplex GX760 and the first thing I did was install Windows XP Pro from the Dell Restore disk because Dell's image is too slow. I installed all the obvious drivers that were missing, but I'm still missing "PCI Serial Port" and "PCI Simple Communications Controller" - where can I find out what these things are so I can download them?

Thank you in advance!


A:Can't Find Drivers for Dell Optiplex GX760

Generally you can go to www.dell.com, click on support and then enter the service tag number. It will list all appropriate drivers for that machine.
Usually with Dell's the PCI Simple Communications Controller truns out to be the modem...I usually don't bother with it unless I know for a fact the owner of the computer still uses dial up.

Read other 3 answers

I have a dell inspiring 1545 and I got a new hard drive and started installing the drivers it won't let me install the network drivers it says can not be installed on this system. Any help or ideas plz?
Windows 7 32bit home premium

A:[SOLVED] cant find drivers for my dell inspiron 1545.

and welcome to the Forum

You can go to the Dell support site, enter your Service Tag Number and download the drivers. Be sure to use IE and do not use the Dell Download Manager!

Just download the driver file, save it to the desktop and double click to install

On the list of drivers, click on the Download File and on the next page, choose Single File Download . .

See this for the order they should be installed:
How to Download and Install Drivers in the Correct Order | Dell

Read other 8 answers

I have DELL Inspiron 2200. I installed win 7 on it. Now there are two drivers that have exclamation marks in device manager, multimedia audio controller and video controller.

The dell site for my laptop doesnt have the drivers for windows 7, only for windows xp. Is there any way to find and install the necessary drivers?

A:Installed win 7 on dell inspiron 2200. Cant find two drivers

I responded to your question on the other forum.

Read other 1 answers

I have recently upgraded to windows 10 and everything seems file except one problem I am facing which is the wifi card connectivity issues. My connection to router drops very frequently, curently the generic driver which windows think is appropriate is installed. I wanted to undate that with Dell's driver which I can't find on driver download section. 64 bit WiFi driver is NOT there. 32 Bit driver is but that won't install on my machine.
Can someone from Dell help? either to give me the link for correct driver download or confirm driver is not available in which case I would need to downgrade to windwos 8 as the system is unusable in its current state.

A:Dell Inspiron 15R 7520 SE - Windows 10 64 Bit WiFi Driver not available on Dell Site

On the Drivers & Download pages for the Inspiron 15R 7520 there are only 64-bit options for Windows, whether 8.0,8.1, or 10.   So those drivers are the ones for the 64-bit version of Windows 10, as long as you filter the operating system option to Windows 10 64-bit. 
The file name may state "Win32" but if you click on the "View Details" link, and then check "Supported Operating Systems" near the bottom of the page you'll find that the driver supports both 32-bit and 64-bit versions.
You don't mention which wireless card you have in that system so I can't link directly to the specific driver.  Which card do you have and what error are you getting when trying to install the drvier?
I would also recommend updating the firmware on your router.  Many routers need an update to be able to handle Windows 10 specific drivers and cards reliably.   What router brand and model are you connecting to?  And do you have problems with all routers or just this one.
Lastly, here is a link to the Dell Networking & Wireless Support Center.  You will find a few support articles in there that may be of help to you.
Let me know which card you have and when the last time you updated your router and, if you can't get the connection to work, I'll see what else I can suggest to help you.

Read other 12 answers

After a serious software crash of my latitude e6420, and after the unsuccessfull effort I made to recover it by the dell recovery tool, I formated the hard disk and put a fresh windows 7 64bit copy. I tried to install my drivers from the dell.com drivers page but many of my devices do not wokr properly. My integrated webcam is installed with a Microsoft driver and the result is that I can use my webcam but I cannot configure it, in any way. ( even with the webcam central) when I use it the white light that turned on next to the webcam never turns on and I did not manage to find a driver from the dell.com support site for a dell latitude e6420 for the intergrated webcam. Since my laptop order came with no installation cd I depend 100% from the drivers I can find in the web.

Any solution for that?  Dell Latitude e6420 webcam driver?

Thanks in advance

A:Latitude E6420 webcam drivers problem

stelios papaioannou,
Since you formatted and did a fresh install, did you install the drivers in the correct order? How to Download and Install Drivers in the Correct Order
After you install the drivers in the correct order, for the webcam, try reading...
Using and Troubleshooting the Dell Webcam and Dell Webcam Central Software

Read other 5 answers

Hopefully I did this right. This Dell E6420 company laptop has been giving BSOD errors. I have my speculations that it is the Bluecoat client that we have installed on it, but just want to confirm as the dump file throws up several other things.

Windows 7 Enterprise x86
Re-imaged using our custom deployment.
System is fairly new with a i5 & 4gig memory.

The Windows_NT6_BSOD_jcgriff2.zip & Perfmon is attached. Please let me know what you guys find

A:Dell E6420 BSOD

Literally all of these were related to proxyclientwebfilter32.sys. I would remove it at least to test

Old driver needing updating

How To Find Drivers:

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference Driver Reference
Driver Reference Table (DRT)

Read other 3 answers

please help me !!! i have dell latitude E6420 Cpu working well !! but Gpu nvs 4200 is very hot. when i test in furmark temperature is 105 c .. i change 1.5 mm thermal pad but nothing change . i install E6420A08 bios but nothing change.. please help me someone

Read other answers

Topic title says it all- I currently have Vista Ultimate 32bit on my Inspiron 1720 laptop and I want to try out 64bit, to see if it runs and utilizes the 4gb of memory I have better- Vista 32bit seems to chug a bit when I'm doing heavy photoshop work.

There is no option for 64bit drivers on dell's driver site for this laptop, does anyone have any clue where I could get them? Or am I out of luck?

A:Where can i find 64bit drivers for Dell Inspiron 1720 laptop?

I'm hoping you have tried the Dell website and also checked for 64 bit compatability especially with your MB and CPU combos

Read other 6 answers

I was stupid and decided to reboot the computer and re-installed the windows 7 but come to find out the Dell 1564 recovery disk wasn't where I thought it was so now I don't have dell webcam central or when I turn up the volume it doesn't pop the volume bar up if I go to my C: drive and click on it I can get to some of the stuff but I have no Idea what to do from here I planned to just erase everything and put it right back on and it isn't working that way!

A:Solved: Can't find the Dell 1564 drivers and utilities disk

Dell 1564 Drivers and Downloads - http://support.dell.com/support/dow...emID=INSPIRON1564&os=W764&osl=en&catid=&impid

Read other 2 answers

 am trying to find out how  to reset a bios password on a E6420 laptop. Can't install fresh windows.  Please help

A:Dell E6420 Bios Password

Thank you for writing to us!
We would request you to contact either tech support over the phone or Delltechcenter on facebook.

Read other 3 answers

I just bought a new dell E6420, after two or three days i left the laptop in my living room and forgot about it. it ran down and went off. I plugged in the charger and realized the amber light at the battery indication started blinking and also the battery stopped charging till now. Please what is wrong with the laptop

Read other answers

Hi all
Past few weeks i have a problem with booting my latitude. If i turn on notebook usually, screen just blink twice and then start to be on still but nothing happened - i include video of this
But i found a solution how to boot. Due FN+POWER i will put notebook into diagnostic and if i quit diagnostic i could restart and then boot properly. I also do a full diagnostic and nothing, everything looks fine. im including also video of this as a proof.
After i did full diagnostic, i also did an BIOS update (just to be sure) to A21 but no change. 
Did anyone have experiences with this?

Read other answers

I have an old Dell laptop an E6420 which I use for a couple of things and kids use it for some school practice programs. The LCD is now black. The computer works fine when I hooked it up to my bigscreen tv. I was looking for an easy fix. It is and intel i5. I noticed on ebay there are a few E6420's for cheap that have working LCDs but have other issues. I am curious if I buy one that has an intel i7 (no hDD, no cd drive ect.) if I could not only switch my LCD out but also switch my i5 for the i7 processor?

A:Dell E6420 LCD failed looking for a easy fix.

Read other 9 answers

hi everyone,

i've buyed a laptop from internet, a Dell latitude E6420

Intel i5 2520M 3,2Ghz
320GB HDD 7200rpm

I installed a fresh copy off Windows 10 64-bit and did all updates and runs fine.
When i plugged my mouse in a usb port Windows detects it but then it freezes the whole laptop.
it power off and restart.

when i did a dell diagnostic test it says ''HDD long self test unsuccessful''
i retry it, and...again same error..
errorcode is 2000-0142


i test this hard drive with crystaldiskinfo no errors!

but system freezes as well..

Verry strange

What can i do?

A:Dell latitude e6420 FREEZES

The error code 2000-0142 means there's a issue with the hard drive, and most likely needs to be replace with a new one.

Read other 2 answers

I bought Dell Latitude E6420 few months ago.
It had a severe problem of freezing (I believe it was due to too much CPU Usage since I upgraded to Windows 10 and was using chrome), and I wasn't even able to move my mouse. It happened frequently and it never unfroze
Now what's happening is that it freezes when I'm not even working on anything, and while I am able to move my mouse, nothing really happens. I press windows button yet the windows tab doesn't come out. I can't access to folders or anything.
I thought it may have been SSD problem so I bought another one, but the screws are stripped and I'm not sure how to unscrew them without damaging anything.
Any guess on what's going on and what I can do to fix my computer?

A:Dell Latitude E6420 Freezing

Hello and good afternoon
Considering that you purchased it used it is hard to determine what, if any, hardware has issues. Have you ran Diagnostics?
It is doubtful that everything will pass with your issue so write down the error codes, if any, and post them.
Another option is to restart and when you get the "splash screen" begin tapping the F8 key and your display will offer several options. Arrow down and Chose "Last Known Good" then push the Enter Key and see what happens. Last known good resets the system to when all of the settings worked.
The screws just hold a cover for the SSD so you will not damage it if you are careful. Perhaps you should reinstall the other SSD and then run Diagnostics.
The aforementioned suggestions are a "stab in the dark." However, we never know.

Read other 2 answers

So I have a Dell Latitude E6420 with the following specs :16 GB RAM
i7 2720QM @2.2-3 GHz
Nvidia Quadro NVS 4200m
According to Nvidia control panel, I have a total of 2.5 GB of graphics memory / video memory (vram).
My question is, is it possible to somehow modify the amount of dedicated memory as there's only .5 gb of dedicated vram which cannot run games. Although some benchmarks show it can run some graphical games like Grand Theft Auto V at 53 fps, I want to know how to increase the vram as they have done these benchmarks with 1 gb of Vram which I cant even reach. Im aiming to atleast go for 2 GB if I could and then overclock the card a bit.Thanks.

A:Dell Latitude E6420 VRAM

No - there is no way to manually alter the VRAM settings.

Read other 1 answers

I am having a heck of a time getting things working on this new to me dell e6420 xfr, dell nor att are of much help.

the info,
fresh install of win 7 64
dw 5800 4g
installed drivers from dell in order they suggest, some drivers would not install saying I didn't have the hardware, not all of this make model have same stuff.

my problem,
It has the built in mobile broadband with sim card.
when I got it, it had a version sim but I have a att data account so I got an att sim and installed it,
att connected everything and I had to change the version APN and it worked and connected but the problems started,
When I went to shut down the laptop it took about 10 mins and flashed a bluescreen with something about driver power,
SFC on reboot showed no issues,
But now mobile broadband would not connect turns out the APN reverted back to the version APN and now changing it to the att APN doesn't help.

So please tech heads help me.....

A:dell e6420 xfr broadband sim driver issues ???

Dell Latitude E6420 XFR

What's the "service tag" number and/or "express service code" number on yours?

Once it's identified and its support site is accessed, it'll show you what hardware came in it and what Windows 7 64-bit drivers are available for it.


Read other 2 answers

Hello, I have a Dell E6420 XFR and am looking to install Bluetooth into the unit. From what I can tell I can't have both Cellular and Bluetooth installed in the unit at the same time and as of now I have cellular installed. Is there a chip compatible with the XFR for Bluetooth? I would like to switch Cellular for Bluetooth. 

Read other answers

I have a Dell Latitudde E6420 and the device randomly has started to not boot from the battery. I started it up with the charger and while booting the device displayed a message about the battery not being identified and saying that the battery is not from dell even though it is. I contacted Dell technical support about the issue and after taking the service tag they said that they can not help me because my account is on hold... Which confused me because I never bought the device from Dell, I bought it from Best Buy therefore I do not have an account with Dell, and so I was transferred over to Dell financial services to dispute the issue, but I can not speak to them because the automated bot constantly is asking for an account number. Is there anyway I could receive some sort of help for this? It'd honestly be a great help.

Read other answers