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Yoga 720 shuts down while on battery

Q: Yoga 720 shuts down while on battery

Hi, my Yoga 720 decided that it should shut down when in battery mode. According to the windows system logs Kernel-power had a critical error. I tried to update BIOS to the latest version, but that failed as during the installation it stated that the battery is missing. Anyone have any tips, or should I contact the store where I bought it? RegardsAnders

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RELEVANCY SCORE 200
Preferred Solution: Yoga 720 shuts down while on battery

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RELEVANCY SCORE 70.8

hello, Ive had the yoga 900s for over a year, and in the last few weeks, suddenly my battery is acting out. I can charge to 100% and it works fine until around 20% when it suddenly shuts off with no warning. I concect the charger, and turn it on - the battery gauge always states 0%.  why did this start happening - is ther something I can do, or do I need to get it to a lenovo center? thanks,Nir

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RELEVANCY SCORE 65.6

Recently my Lenovo Yoga 720 15-IKB has started shutting down after a few minutes when on battery. It's fine when I use it plugged in. But once I unplug it and it's using battery (even when fully charged), it will consistently turn off after a few minutes. Nothing has changed that I know of since this started happening. It just seemed to start doing it one day. It hasn't been dropped or anything, it hasn't even left the house. I read around a bit and saw the recommendation to update the BIOS. So I've attempted to update the BIOS via the official Lenovo support page but run into an issue and it can't complete. It has me download 4mcn33ww.exe and kicks off Insyde H20FFT (Flash Firmware Tool). The process appears to run as expected until it turns off the laptop to restart and once it boots back up with the screen black, a red message states "Warning: No Battery Connected, This process requires AC power and a charged battery to avoid accidental power-off during an update". I attached a photo of what I see. I, of course, have the laptop plugged in during this process so I'm not sure why it says that. And prior to starting the BIOS update, Windows states the laptop is, in fact, charging/plugged in.  At this point I'm stuck. The only potential fix I've found online is to update the BIOS, but I can't update the BIOS due to the AC power error it seems. Any ideas? Thanks!

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RELEVANCY SCORE 65.6

Hello, My yoga 530 is set to hibernate when battery is 5%. The settings are in "advance setting for energy savings"; then you can choose for some particular battery states to start a function.For the state "battery about to die (5%)" (i'm translating from italian, don't know if it's the same) i can choose only from 3 options: 1) shut down 2) hibernate 3) sleep. The problem is that when my PC is at 5% i just want it keep on, i don't want it to shut down or even sleep or hiberante. How can i do that?thanks in advance

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RELEVANCY SCORE 65.6

This Yoga 520 keeps shutting down automatically every 4 or 5 minutes whilst on battery power. It's fine when plugged in. How can I fix it?

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RELEVANCY SCORE 65.6

I'll try and explain this one best i can. User came to me with their Yoga 15 with an issue where it randomly shuts down on battery power, as in completely switches off.  It sometimes displays a message to say the battery cannot be detected, other times just shuts down. The conclusion I've found is that when the bottom panel is off the machine the battery is completely detected in Windows, and the Lenovo Settings app. It runs fine, never cuts off even with lots of IE instances open.As soon as I put the bottom panel back on the battery appears to be disconnected in Windows, and it also shows it not charging. Intermittently it also states the battery power is low or not detected when booting up. Found that there's a battery / system reset button on the underside that may be the cause of the issue. Pressing this button with the underside of the Laptop off resets the machine entirely, I believe it's the battery reset button incase the machine ever gets stuck at any point (as by rights it's a non-removable battery and there's a small pin hole on the case over this button). Works flawlessly without the bottom case in place, as soon as I re-connect it when the unit is on Battery power I loose the battery status in the Lenovo Settings app. The machine will then randomly shut down. Any thoughts on this one, it's the strangest thing. Many thanks all.

A:Lenovo Yoga 15 - shuts down on battery

When you put the panel back, is it touching/blocking any wires?
Have you tried to do a factory reset? If everything works fine then, try updating drivers one by one to see if it comes back.

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RELEVANCY SCORE 62

The laptop states that the battery is fully charged, but it shuts down when the laptop is unplugged.  I think I have the settings configured properly, so I am at a loss.  Please find those settings attached.  Any assistance would be appreciated.


























Screenshot 2017-02-19 18.49.32.png ?52 KB

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RELEVANCY SCORE 62

The laptop states that the battery is fully charged, but it shuts down when the laptop is unplugged.  I think I have the settings configured properly, so I am at a loss.  Please find those settings attached.  Any assistance would be appreciated.


























Screenshot 2017-02-19 18.49.42.png ?66 KB

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RELEVANCY SCORE 52.8

This started a few day ago and so far as per now i charge it almost every after 2hours but with 45% still remaining on battery.

A:My dell latitude battery shuts down at 45% of battery power remaining and on plugging it into ac, it starts from that same % so am not sure of what is happening to it.

Hi,
Thank you for writing to us!
Kindly boot the system into BIOS and check the battery health and Ac Adapter.
Also private message the service tag and email address.
Thanks
Robin

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RELEVANCY SCORE 51.2

My laptop is 2 years old and within the last 2 months, low battery notifications have stopped popping up, and the laptop shuts down without warning. Within the last week it has been shutting off after 10-20 minutes after I take the power chord out, and the battery never goes above 98% juice.  There's no error messages, and when I looked at the power options, it was set to turn off on 7%, as it has been since I bought it. I haven't updated anything on the laptop since then (it's a laptop purely for Word documents but occasionally I used it for streaming TV when my TV broke) and nothing else out of the ordinary has been happening to it.  I'm incredibly bad at figuring this sort of stuff out by myself, and Googlling it only gave me more confusion because it seems there could be a number of things wrong.  No troubleshooting seems to have helped or given an adequate reason for it, so I'm at a loss at the moment. 

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RELEVANCY SCORE 49.6

The battery status toggles between not charging, not used, and unauthorized battery after it was calibrated using one key. Before that, the battery was working perfectly, lasting close to 5 hours. Now the laptop shuts off when unplugged and the battery status is constantly changing. I've had this laptop for approximately a year now and it was unused and left in an unopened box for the first 8 months. 

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RELEVANCY SCORE 49.6

Hi: I bought Yoga C930 on Jan 2019. It showed 12 hours maximum when I first open it. I updated battery firmware last night. After updated, the battery 90% showed 3 hours remaining. What happens with a new firmware? Regards,Dhatchai

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RELEVANCY SCORE 49.2

Hello brain trust. - I purchased a Yoga c930 for my daughter to use at college and I noticed that after shutting down (using windoes shut down, not sleep mode), the battery will deplete down to around 25% after sitting totally off for just 4 days. I've tested this a couple of times and it's consistent. In addition, it will then fully charge after around 45 minutes on the charger, even though the charge icon in the systray says it will take around double that time I've not used it enough to check the battery life in use, but since my Dell laptop will fire up after going weeks and weeks without a charge, there seems to be something wrong with this machine if it's depleting the battery like that while totally shut down. Any suggestions on what to check or how to diagnose why this is happening?  Thanks in advance

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RELEVANCY SCORE 49.2

I am a Yoga 700-14ISK user for 2 years. And I had encounter serveral issues with this laptop before (and the service center helped me to fix them) However, now there is an issue I just have now - my battery is draining fast like 1% lost per 2-3 min for light usage (browsing on Chrome or doing my schoolwork either on Microsoft Office or Google Drive) I suspected it was due to my battery wear level. However, as I monitored it, I realised it keep fluctuating (from 19.64% to 42.02%) until I re-calibrate which gives me 38.51% and then 38.71% after a charge to 60%. Is it possible the battery wear level can cause the quick drain in battery?  Is this battery wear level normal? I would also like to point out that I had the battery changed over a year ago and I normally used my laptop for schoolwork and gaming (occasionally now after realising the issue.) I am also going to have an internship (at least 6 months) from July so I am very worried that my laptop can't last long especially its battery. Hence, should I go to a Lenovo service center and request for a battery replacement? Please give me any possible reasons on why the laptop battery starts to drain fast and its battery wear level sharp increase, and also possible solutions for these issues. I would like to know more about it in order to sustain my laptop at least for a year.

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RELEVANCY SCORE 49.2

I always used to be an HP customer and thought would give it a go with Lenovo so I got myself a Yoga 910. I am out of warranty, called support and have been quoted $1500 AUD for  anew motherboard which is not even on stock and no one in their right mind would give that sort of money for such a piece of garbage. The symptoms:It started a random day out of the blue. When the battery was around 30% I plugged in the charger and the laptop started acting as if I was periodically at every second unplugging and replugging the DC adapter meanwhile the charging led was blinking at the same frequency every second. I heard the plug in sound and the screen became brighter every 2 seconds. Unfortunately even when the laptop was turned off itwasn't charging the battery at all so after experimenting with all possible solutions with uninstalling and deactivating charging drivers which didn't work my battery was fully drained and now my premium looking laptop is pretty much good to be thrown out. I know it has nothing to do with sleep mode and all or other software related settings. It's not a charger issue because I tried another charger and another power socket as well. It's not a contact issue with the charging port because it's following the same pattern no matter how I hold or don't hold the plug to the charging port. I could  get the laptop to work only through the battery connectors. When the battery is removed then it's just completely dead. The charging led w... Read more

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RELEVANCY SCORE 49.2

I'm having problems with my 910 yoga. He's been carrying it for more than two days and it's only 44%. Unlike the other posts, where yoga is connected and does not carry my charges very slowly. Also when I remove the power cable the battery drains very fast.
1) I already updated the BIOS
2) I already unplugged and reinstalled the battery drives
I do not know what else to do.

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RELEVANCY SCORE 49.2

I am struggling with this for a while now. In Hungary we basically have no Lenovo support. My Yoga 2 is considered old but still a very-very good laptop. The Energy Manager complains that the battery is old and I can see it in its performance as well unfortunately. I tried several sellers on Ebay but I keep getting some crappy quality, usually old, refurbished like (but it does not work at all) batteries. I want a real ORIGINAL Lenovo battery that is BRAND NEW (not manufactured in 2014), that is a real stuff, not just a sticker on the outside, crap in the inside. Could you please help me?

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RELEVANCY SCORE 49.2

Hi, for the X1E, before replacing compoents, it is suggested on the manual that we need to go to the BIOS to disable the battery first. How about the 4K version of Yoga 730 15" and Yoga C930?

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RELEVANCY SCORE 49.2

Hi, I am looking for a laptop with a 4K screen. According to the specs, the X1 Carbon Gen 7 and X1 Yoga Gen 4 will have 51W battery. Does that mean even they will get the latest cpu (which some said there is not much different), they will have shorter battery life than the current Yoga C930 which has 60W battery? https://www.ultrabookreview.com/24380-2019-lenovo-thinkpads/https://www.ultrabookreview.com/24458-lenovo-yoga-c930-review/ 

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RELEVANCY SCORE 49.2

I've recently (13th of April) bought new Yoga 530-14IKB. It has adequate CPU i3-8130U, which is faster than i5-6200U in my sister's Acer laptop, but I anyway don't play any games. Despite that, its battery life isn't good. It works about 3-3,5 hours in Chrome. In task manager I've noticed that Yoga Mode Control is constantly using 15-30% CPU and its battery usage is described as very high. After disabling it, I can't switch to the tablet mode and keyboard and touchpad don't turn off. Is there somebody who has Yoga laptop and experience similar problem?

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RELEVANCY SCORE 48.8

Hi everyone! Is it ppossible to buy NEW battery form my Lenovo Yoga 2 Pro 13 Notebook? It uses the L12M4P21. I looked at many places but all the batteries are made in 2003 or 2004. As I know they loose their performance if they sit on the shelf for many years... Is it possible to find really newly made original Lenovo battery for my laptop?

A:I have a Lenovo Yoga 2 Pro 13, I need a new battery... but NEW, not battery that was made in 2004!

Hi Moksa,
 
Welcome to the Community Forums.
 
It may be hard to say as because of the age of the model but you can try calling in EMEA parts sales desk for your region (Hungary 30 722-37-91). On the battery sticker is also the battery manufacturer which you can try but I am not as optimistic for newer manufactured battery. 
 
I would say that as long as they provide the standard battery one year warranty, then it would be a good option to go.
 
I hope this helps answer your query.
 
Regards

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RELEVANCY SCORE 48.8

Hi.I bought the Yoga 520 exactly last year. The battery is dying pretty quickly I am now left with 14,500 mWh which is terribly disappointing.I can now only get about an hour of battery. The concerning things is that, everyday, the battery sheds about 300 mWh.Where can I possibly purchase a battery replacement for my unit?I have included the battery report in this post.

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RELEVANCY SCORE 48.8

I have brand new lenovo Yoga 15. From the first start up I am getting this error message: Battery Not Detected I don't know what is going on but this is a new machine right? Anyway, the laptop is connected 24/7 to AC, yesterday I needed to unplug it and after 5 minutes the system turned off. After turning it on I got this error screened: Critical low-battery error The thing is after I turned it on for the second time everything was great. The battery said that it's 100% charged. But after another 5 minutes or something the battery turned off again - WTH? Does the laptop's battery is broken and I need to give it for the guarantee?

A:Yoga 15 - Battery Not Detected - Critical low-battery error

Hi TomHG Which is the full model number of your machine? What I would try to do first is try to update the BIOS of your computer and the power related drivers just in case.But the message that is showing the problem on the BIOS (before Windows boot) it is not nice. I would try tp update the drivers with the following tools- Windows Update- Lenovo System Update- Install Lenovo Settings and Lenovo Companion.- Check on Lenovo Support site the driver for your model. If after updating the BIOS and power drivers of your computer the problem remains there, I will recommend to contact the Lenovo Support Center. If you are still under warranty Lenovo should fix it by replacing any part. Regards

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RELEVANCY SCORE 48

My Yoga 3 Pro-1370 does not detect its own battery. At the lower right of the screen, it appears the battery sign empty and crossed by a diagonal line. When I click on it the message "The battery is not used" appears.  OneKey Optimizer says: "No battery is present". Please see two images attached. Got the laptop and the battery inspected by a professional but he couldn't fix the problem. He himself updated the Bios, Windows, cleaned the inside and the fan of the computer but the problem is still there. Please provide me with a solution ASAP.


























00. Battery not detected.jpg ?561 KB

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RELEVANCY SCORE 48

My laptop is Yoga 500.
 
What is the optimistic value for "Low battery level" and Critical battery level"?
 
What points shall I consider in setting these two battery levels?
 
Is it safe to run the "Battery calibration" in this laptop, some posts mentioned running the Battery calibration meshed up the system.
 
 
Moderator comment: Model added to subject for clarity.

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RELEVANCY SCORE 48

My Yoga had a change of battery in warrenty time (after 3 years) due to a defect on the mainboard. After installation of the new battery, it took quite a certain time, till the battery was found and recharged. After recalibration I tested the new battery with the Lenovo Vantage tool, and it showed a quite good looking capactiy of the cell but a manufacturing date older than the Yoga (more than 3 years). While using the computer it seems as if the battery is worse than my 3 years old former battery. This one was able to last for 5 to 6 hours in normal use. The new one is more like 2 to 3 hours.Is it possible, that the battery was deep-discharged and the Lenovo Vantage tool did not get the right capacity? Is it normal, that a 3 year old battery is installed for a warranty battery replacement?Thanks for help! mark

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RELEVANCY SCORE 48

My Yoga 3 pro is still a nightmare and so far is unusable given onging battery problems. However I digress. The thing wouldn't charge past 72% and took 2 days to get to that from 51%. So yet again I searched the net hoping to find something new and I noted yet another updated battery guage realeased only a few days ago. I also noted that someone had suggested deleting the windows battery drivers in Device Manager after disconnecting the battery which I figured couldn't hurt so went ahead. Once I reconnected the battery, plugged it in and waited for it to download the battery drivers, I noted it didn't install the ACPI component. Now lo and behold, I have no battery guage at all. In fact it says "The battery is not used", but of course it is. I then tried the latest battery guage driver but no improvement. Can anyone help in this age old problem? Cheers 

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RELEVANCY SCORE 48

My laptop is Yoga 500.
 
What is the optimistic value for "Low battery level" and Critical battery level"?
 
What points shall I consider in setting these two battery levels?
 
Is it safe to run the "Battery calibration" in this laptop, some posts mentioned running the Battery calibration meshed up the system.
 
 
Moderator comment: Model added to subject for clarity.

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RELEVANCY SCORE 47.6

After 6 months of use, the battery wear is 18% in my new ThinkPad X1 Yoga 2nd / X1 Yoga. I tried to reach lenovo service, but it's an endless lop of passwords and registerAny similar experiences o recommendations? 

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RELEVANCY SCORE 45.6

My PC shuts down and restarts while connected to 1000 VA UPS backup battery. PC Power: 475 Watts -- Do I need a higher capacity UPS? Please help!Thank you.
 

A:Solved: pc shuts down while on ups battery

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RELEVANCY SCORE 45.6

For the past couple weeks, my laptop has been just powering off at 17% when on battery. It used to go into hibernation mode when it got to 5% and when I restarted it it would go into Windows Resume mode, but now it just shuts right off T 17%, and I lose anything I was working on and when I turn it back on it does not give me the option to resume windows anymore.

Any way to fix this?

TIA!
 

A:Laptop shuts off at 17% on battery?

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RELEVANCY SCORE 45.6

Okay been using a Toshiba M40 laptop for a few years without much fuss, just half an hour ago it shut off unexpectedly when i was moving it from the bed to the table. First time it happened. When I turn it back on, it loads up XP, then when my apps are loading up, and my antivirus is doing a startup scan, it shuts off again, happens 3 times in a row. Looked closely at the lights, there are four blue lights (AC/Power/Battery/HDD), and when it shuts down, all four go out, then 2-3 secs later the AC and Battery come back on (usually when laptop is off, the AC and battery lights always stay on unless i unplug the adaptor or turn off power board). Finally got the shutdowns to stop by taking out battery. Ran MobileMeter and my temps are around 55C which shouldn't be overheating.

Now I admit i do keep the battery in at all times, i realize this might shorten the battery life but one time after a power shortage caused me to lose a document that i hadn't saved, i always keep the battery in as backup protection from when the AC power goes out. But these shutdowns i experienced are like my laptop suddenly passes out. I googed and a thread came up and someone said something about voltage and overloading problems, the mobo couldn't draw enough power or something and that causes shutdowns but i had no problems up until now, could a faulty battery be the cause of this problem? It scared the crap out of me because i thought the CPU was failing. I really hope it's not an ... Read more

A:Laptop shuts off when battery is in bay

Just found it it may not be the battery after all, i have taken the batery out and used only AC power, ran an antivirus scan (Cpu intensive task) to test, and after a minute or so it shut off again. Seems like it shuts down whenever it tries to draw a lot of power.

Could it be a dying motherboard? It's a Toshiba Satellite M40, fairly old laptop, definitely out of warranty but i'm not sure if i can even replace the mobo as its pretty old now (3-4 yrs old).
 

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RELEVANCY SCORE 45.2

Hello! I recently purchased 16 of the E5-575g-53vg for teachers at our school. A single E15 is now having some trouble, specifically when unplugged and on Battery. I have done research on here and run across the R7 thread requiring a tightening of screws, and as well have used the Battery Reset pinhole technique, but to no avail. The laptop will unexpectedly shut down whether it is on an unsteady surface like in ones lap, or on a sturdy, static surface like a desk. It also shuts down randomly in regards to battery, whether it bet in the 90% range, 80, 70, 60 etc... Logs seem not to indicate any software or OS issue, so I am going to bank this on the battery. Is there anything I can do before sending it in to (hopefully) be fixed? The unavailability time is high, 3 full weeks from the date they receive it, and that will greatly affect a teacher so close to our end of semester testing schedule.  Any ideas or suggestions are appreciated!Thanks!

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RELEVANCY SCORE 45.2

Despite having my system set to give me a warning when the battery is low, if I forget to plug in my laptop and the battery gets low, it just shuts down completely. (I don't even have it set to shut down when it's low...it's supposed to hibernate.) As a result, I've lost work several times. Also, when I plug it in and start it up again, it says I still have 24% battery, which is more than even the first alert or action is supposed to kick in at. I've read a bunch of articles about this and checked all of my Windows notifications and battery action settings and they're correct. (The HP thread I was looking at had a link to some kind of Windows 8 utility to check the battery's health, but, since I'm running Windows 7, that won't help.) I know this battery is rather old, but I usually use my laptop plugged in, so it's not worth spending the money to replace the battery, especially since this laptop is so old. (And, no - I don't want to get a new computer at this time, either). Is there anything I can do to fix this problem? It's happened to me several times -- I don't think I ever see a low-battery warning ever, anymore.  (As noted above, I'm running an HP Pavillion DV6 notebook, with Windows 7 Professional, 64-bit. I use it with wi-fi and haven't made any recent software or driver changes, other than the normal Windows updates, etc.)

A:Laptop Shuts Down without Warning on Low Battery

It might help to calibrate the battery:https://support.hp.com/us-en/document/c00821536

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RELEVANCY SCORE 45.2

I have an HP laptop with core I7 processor 2.4Ghz with 12Gb ram and 1Tb HD. Just purchase a new battery as the old one would no longer charge. Now, when plugged in, and the battery charges to 100%, the laptop shuts down. Any suggestions??
 

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RELEVANCY SCORE 45.2

Hi, From last few days I facing the issue that my laptop shuts down without any warrning only on battery, usually after using the 50% of battery.And battery is not charging more than 98%.Here are my laptop specs and details :Spectell.com/hp-probook-450-g1-e9y02ea-laptop/Now battery is discharging more quickly as well. (Laptop is not warrenty now) Any suggestion or recomandation please... Thanks,Yahya.

A:Laptop shuts down without warning on battery

You need to run a battery status test which you can do by tapping F2 as you power up to get into diagnostic mode. If you are out of warranty and the laptop is over 2 years old the first thing we think of with battery problems is that the battery is old and needs replacing. 

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RELEVANCY SCORE 45.2

I bought a battery 6 months ago. The battery doesn't charge beyond 70% but suddenly after a few months, it charged to 100% since then, it discharges to 80% and shuts down while still maintaining the 80%.
How do I resolve this? 

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RELEVANCY SCORE 45.2

Hi everybody, i discovered today that my PC shuts down at 37% without any reason or notification. According to AIda64, my battery has a 27% of physical wear...

Maybe virus? A problem with the battery? A problem related with the energy device?

My lap is ASUS X451M Win 8.1
 

A:My laptop shuts down at 37% of battery power

@el gitano
Try calibrating it drain your battery to 0% then charge it to 100%...
 

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RELEVANCY SCORE 45.2

Hello All,

Recently I have been having trouble with my laptop (Vizio CN15). For some odd reason, whenever my laptop
reaches 100% charge on the battery, its shuts off the display and basically behaves like the computer has shut down. The power light remains on and i can hear the fans running but any attempts to adjust brightness or put the laptop to sleep fail. This started happening out of nowhere, so I am a little confused as to what this is.

Any help is appreciated! Thank you
 

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RELEVANCY SCORE 45.2

If my battery level falls below 30% the notebook will power off. I used the HP Battery Check in the Support Assistant which said that the battery is working properly. I unchecked the box on the battery saver and it still shut down.

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RELEVANCY SCORE 45.2

Although I have my notebook plugged in, the battery drains down completely and shuts off. The battery then charges while it's off and I start over again with the same process. I have used the original power supply as well as a working universal power supply. Neither one charges the battery while the unit is on.  I tried finding the Windows 10 battery companion by typing battery in the search bar. It isn't there. I do not have airplane mode turned on. What could be wrong? The battery now seems to drain more rapidly than before. 

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RELEVANCY SCORE 45.2

So on my laptop the battery says 86% all the time it does not indicate that its charging nor does it die or charge more. I even got a new battery, it ran on it until it died it never charged it. Laptop is Sony Vaio VPCF1
 

A:Battery says 86% but when i unplug the charger it shuts off

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RELEVANCY SCORE 45.2

Hello everybody,

since yesterday SA. 02.13.2016 shows my battery (Computer 2 the year 9 days old) the message "battery will not be charged"
when the AC adapter is connected to power. The computer turns off after 3 minutes.

If the computer is off and the AC adapter is connected to power,
changes the display "DC IN / Battery"
color yellow / orange (about 30 seconds) to white (2 minutes 30 seconds) and later
color yellow / orange (about 30 seconds) to white (about 5 minutes 30 seconds), over and over again.

Please, what could be the problem?
Many thanks for the help.

A:Satellite P50-A-144 shuts off - battery does not charge

your battery is dead and gone. i don't think you can get the battery out of your laptop without taking the back panel off either, i'd suggest running it without the battery in otherwise

find yourself a new battery online

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RELEVANCY SCORE 45.2

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 3981 Mb
Graphics Card: Intel(R) HD Graphics 4000, -2041 Mb
Hard Drives: C: 454 GB (389 GB Free);
Motherboard: Intel, PLCSF8

Antivirus: Windows Defender, Enabled and Updated I have a Toshiba Satellite C 875 that is about 6 years old . It works fine plugged in , but randomly shuts down completely on battery power . I got a new battery , which made no difference , and a second battery , which made no difference. It seems like this started after an update , so I was wondering if there was something in windows 10 that I need to reset , or download to make this work properly again ? Hopefully it is not the cheaper batteries that I got ( $25.00 each ) , or a bad connection issue.
 

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RELEVANCY SCORE 45.2

When battery #2 is nearly drained, I get a message that the computer has low power (it says 48%), then a few minutes later it shuts down.  I turn it back on, check the battery status, says number #2 battery is 5%, says the other is around 60%.  Five minutes later it shuts down again.  Turn it back on, and it runs over a half hour before I shut the system down.  Why is it not switching over to the nearly full  battery?  Where should I be looking to fix this?

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RELEVANCY SCORE 45.2

Hey Im the almost happy owner of and Y700-17ISK, but Im having issues with the battery. If im watching a movie, or playing a game, meaning the laptop is on for ~2h or so with heavy usage, charger is plugged in. At some point it will shutdown unexpected, I can then power it right back up and now it will run on the AC adaptor. It does remember where i was in the game or movie, so its not a complete shutdown. This time however, Im sitting at a battery on 0% power, and it says not charging. Uninstalling the battery drivers from hardware management, have not helped. So im stuck with 2 problems: - Laptop drains battery to 0%, then shuts off -> turn it on, and it runs on battery.- My battery is now at 0% and wont charge. What do I do?

A:Y700 ISK drains battery, then shuts off.

Just a follow up. I tried using the AC adaptor of my friends laptop Lenovo Y70 Touch.It now goes straight to charging no issues. My laptops AC adapator however wont work on his Y70, it doesnt even recognize it as plugged in. This got me wondering....I bought a demo laptop from the store showroom, at a great price though! But it came without the box, only laptop + charger. It came with a 3.25A adaptor, his Y70 came with a 6.75A adaptor.Im sitting here thinking, how can you run an i7 + 960M and charge a battery on ~65W ? 

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