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Windows Update does not work, Windows Standalone Update Installer stops with error 0xc8000247 (Windows 7 Home Premium on Acer Aspire 1810TZ notebook)

Q: Windows Update does not work, Windows Standalone Update Installer stops with error 0xc8000247 (Windows 7 Home Premium on Acer Aspire 1810TZ notebook)

I purchased a new notebook with Windows 7 in October. During the first weeks I uninstalled McAfee and replaced the harddrive. Since November Windows Update fails with error messages and defender does not start anymore. I made several virus scans (complete) with multiple antivirus programs but nothing showed up.Since it took my days to install various software, I do not want to re-install W7. I also have no good backup that I could restore. I am really surprised that there is not even a single entry regarding the error code in the Microsoft Knowledge base or elsewhere.I really would appreciate help.

RELEVANCY SCORE 200
Preferred Solution: Windows Update does not work, Windows Standalone Update Installer stops with error 0xc8000247 (Windows 7 Home Premium on Acer Aspire 1810TZ notebook)

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Windows Update does not work, Windows Standalone Update Installer stops with error 0xc8000247 (Windows 7 Home Premium on Acer Aspire 1810TZ notebook)

Got it !!!!
If You are using notebooks with with hard drive larger than 700 GB you probably should update Intel Rapid Storage Technology Driver.
Here is solution :
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02219204&cc=nl&lc=en&dlc=en&product
Download and install it.

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RELEVANCY SCORE 158

I have an Acer Aspire Laptop that I am getting very frustrated with. Any help with this issue would be greatly appreciated. My son had this laptop origianlly and got so frustrated he just stuck in the top of his closet for a few years. Now I'm needing
a computer and he gave me the laptop. I have researched and done so many different things I'm ready to pull my hair out. I decided to make sure everything was backed up and ran the eRecovery Program on here from Acer back to the Factory Default settings. I
have uninstalled the McAfee Security Suite and added VIPRE Antivirus Home. I also uninstalled Bing Bar (I have no use for it), newsXpresso (no use for it), Norton Online Backup, Times Reader. I tried to do a manual update for Windows and I'm still getting
that error code. Please help.

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RELEVANCY SCORE 131.2

Hi guys,

I am trying to install Virtual PC on a Win 8.1 laptop. Downloaded the file straight from Microsoft, but when I attempt to run it, I get an error:

Windows Update Standalone Installer
Installer encountered error: 0x80096002
The certificate for the signer of the message is invalid or not found.

I have re-downloaded the file with the same success. If it matters, the Windows Update Agent version is 7.9.9600.17336

Any help would be greatly appreciated!

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RELEVANCY SCORE 126

windows 7 p7-1003w hp
having trouble with kb 2999226 update install I have some updates installed

fresh format and windows install

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RELEVANCY SCORE 119.6

Would like to provide my WindowsUpdate.log for analysis

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RELEVANCY SCORE 119.6

just did a fresh install yesterday and im having trouble getting windows updates. i left the machine on overnight and when i came back in the morning, it was still "searching" for updates in windows update. i saw alternative solutions online including downloading the "SP2" for win7 and installing manually via the standalone installer, but that appears to be stuck as well.

any suggestions?

additionally, the windows update process shows up as "explorer.exe" and not "wuauclt.exe" under task manager

the standalone installer shows up as "wusa.exe" though..

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RELEVANCY SCORE 119.6

i have tried running the standalone installer and it just sticks at checking for updates also the windows updater goes on for ages i have just installed windows 7 64 bit professional and i have had updates many of which have failed

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RELEVANCY SCORE 119.6

just did a fresh install yesterday and im having trouble getting windows updates. i left the machine on overnight and when i came back in the morning, it was still "searching" for updates in windows update. i saw alternative solutions online including downloading the "SP2" for win7 and installing manually via the standalone installer, but that appears to be stuck as well.

any suggestions?

additionally, the windows update process shows up as "explorer.exe" and not "wuauclt.exe" under task manager

the standalone installer shows up as "wusa.exe" though..

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RELEVANCY SCORE 118.8

Hi,

For a while I have been having problems updating Windows 7 Home Premium x64 using Windows Update, getting the Error Code 80246008 (please ?Error Code 80246008? pic attached).

I decided to investigate this and found this Microsoft page:
Windows Update error 80246008 - Windows Help

Tried to start BITS but got the Error Code 2147024894 (please see ?BITS start error? pic attached)
I then downloaded WindowsUpdateDiagnostic.diagcab and ran it.

Tried first to troubleshoot and repair BITS but also some error messages surfaced (please see ?BITS troubleshooting errors? pic attached)

Then tried to troubleshoot and repair Windows Update but also got error messages (please see ?Windows Update Troubleshooting errors? pic attached)

Yesterday I did also a partial re-installation of the OS (only key files), using the OS image that came pre-installed with the laptop. This did not work. (I did a fresh reinstall of the OS just some 3 weeks ago to get rid of all the little bugs that had accumulated so far, which makes this situation a bit more frustrating).

Since none of these things helped I did what you state on the Windows Update Posting page:
1 ? Ran the SURT from the Desktop and it seemed to install a file. (please see ?Hotfix for Windows message? pic attached). It took about 20 mins or so to do it.
2 ? Did a sfc /scannow from command prompt, logged in as admin. (please see ?sfc scannow check results? pic attached)
3 ? Did a system reboot.
4 ? Tried windows up... Read more

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RELEVANCY SCORE 117.2

When I try to do the updates I get the error message Windows Update cannot currently check for updates because the service is not running. I reformatted my hard drive in November. I ran the program Farbar Service Scanner and got the following results. I have tried to restart the computer 3 times but getting the same error. Any help would be greatly appreciated!!! Thank you in advance

Farbar Service Scanner Version: 25-02-2014
Ran by Shary (administrator) on 15-03-2014 at 17:14:03
Running from "H:\"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============
mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.

MpsSvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.


Firewall Disabled Policy:
==================
"HK... Read more

A:Error trying to run Windows Update on Windows 7 Home Premium

Shary get into safe mode and try these

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html > you may even need to go to Option 2

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RELEVANCY SCORE 117.2

Laptop HP G72
I installed a new HDD, WD black series 750 GB, was WD black 500GB
W7 OEM came with the laptop.
placed an image on it with Acronis for C-D and E drive.
After this windows did not update.
Tried to make legitimate through the internet and phone. No result.
When I tried the phone however, windows did start to update. But because it was 02:00 at knight I was happy and shut down the laptop. Wanted to update next morning. Next morning.....no updates possible. Phone registration did not work to get it legitimate any more!!!!!

Installed W7 with the DVD I created when the laptop was new, same result.
Looked for the error code: 0Xc8000247.
Found out that one solution could be the missing intel RST driver (thanks to this forum).
Tried to install Intel RST and installed latest Java. Error because microsoft .NETFramework 4.5 is not installed.
Tried to install microsoft .NETFramework 4.5: error, not able to install.

I even tried this found in thread on the forum:
Windows Update not running. Error Code 0xc8000247 when running SURT

======================
Open an Elevated Command Prompt
Run the following commands

NET STOP WUAUSERV
REN C:\WINDOWS\SoftwareDistribution SDOLD
NET START WUAUSERV

wait 15 minutes, and reboot
then wait 10 minutes, and open Windows Updates, and run a Check for Updates.
===================================================
NO LUCK
Now I do not know anymore.
I would appreciate any help on this.

Thank you,
Ed.


Code:
Diagnostic Report (1.9.0027.0)... Read more

A:windows does not update after new HDD installed error 0Xc8000247

Try to install Windows following this tutorial Clean Reinstall - Factory OEM Windows 7

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RELEVANCY SCORE 116

hi ..., i need help regarding the windows update issue.
i'm using windows vista business sp2 running on lenovo thinkpad sl300.
i want to upgrade my harddrive since i need a bigger capacity. so, i try to move my data on old harddrive to a new one.
i'm already try to migrate my harddrive several ways:
1. i try to clone my harddrive with sector by sector copy
2. i try to use rescue and recovery (utilities from thinkvantage)
3. i try to use backup and restore center (windows complete pc backup)
all of them give me the result, everything works just fine, except i no longer can run windows update and all related to it, for example microsoft security essentials.
i already try to fix the windows update with microsoft fix it
http://support.microsoft.com/kb/971058/en-us with normal and  aggresive mode, none of them works.
can anyone help me on this?Regards, Ferry Huang

A:Windows Update Failed Error Code 0xc8000247

but when i register the dll, there are some error saying the dll is missing or not valid (something like that),
maybe some DLLs are damaged.

Please start the command prompt (cmd.exe) with admin rights [1] and run sfc [2]:

sfc.exe /scannow

Is it able to find and repair broken files (create the txt file shown under [2] and look if all files are restored)?


best regards
André

[1]
http://windows.microsoft.com/en-US/windows7/How-do-I-run-an-application-once-with-a-full-administrator-access-token

[2]
http://support.microsoft.com/kb/929833 "A programmer is just a tool which converts caffeine into code"

Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221

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RELEVANCY SCORE 116

After I had to replace my hard drive due to impending failure, I restored for mirror image. when I booted up I got the Genuine Windows BlaBla must run windows update activation and got this error message 0xC8000247.
 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {BF020AC4-5D67-42D6-B842-7D0F020AB6CF}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Standard Editio... Read more

A:windows update activation error code 0xC8000247

See http://social.technet.microsoft.com/Forums/windows/en-US/c2cdae53-b2e7-425a-9f02-bbb13336da75/diagnostic-report-1900270?forum=w7itprosecurity .
 
Louis

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RELEVANCY SCORE 114.4

Hi all-

This is my first post so hopefully I'm doing it correctly.

I've been having issues with my Windows update service not checking for updates since it says the service isn't running. I have tried various other fixes that I've seen in other threads such as running Malwarebyte and FSS. When running those tools, no issues were found.

I downloaded SURT, and while the installation will initialize, it stops and gives me a 0xc8000247 error.

I ran sfc /scannow and have attached the log file below.

I have also enclosed the CBS logs as requested.

I am running Windows 7 Professional (64-bit) and have SP1 installed. Please advise if there is any additional information that you need. If it matters, the computer in question is an HP Pavilion DV8.

Thank you,

Tom

A:SURT error 0xc8000247 and Windows update service isn't running

Did you not think it might have something to do with the non-genuine notification you're also almost certainly getting?


This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

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RELEVANCY SCORE 114

While updating HP Active Support Library in windows vista home premium it downloads and checks for space allocation and then gives me Error 1316.A network error while attempting to read from file c:\windows\installer\HP active support library.msi Then after the rolling back action I receive Error-1603-Fatal-error during installation consult windows installer help (msi.chm) or msdn for more information. I have tried to go to the latter but have been unsuccessful in eliminating this problem. Is there anything that can be done short of restoring my laptop back to its original out of the box settings?

A:Receiving Error-1603-Fatal error during installation of update for the home support library in windows vista home premium

Worth reading, IMO: http://www.zolved.com/synapse/view_content/20113/Error_1316__A_network_error_occurred_while_attempting_to_rea

Louis

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RELEVANCY SCORE 113.6

Noel ...

I received "again" the ?Windows Not Genuine? message screen! System Properties show me ?Windows 7 Home Premium?, Windows activation: ?Windows is activated, Product ID: 00359-OEM-8882432-58635, The MGADiagnostics tool responds my version is ?Genuine? (see below!)

Today I received the 64-bit Windows 7 Home Premium SP1 Reinstallation DVD from Dell. The DVD states: The Microsoft operating system Certificate of Authenticity (COA) is a label located on the bottom of your computer. The COA contains the product key code, which might be required to complete the operating system setup. The problem: The label on my system shows a COA for the Vista Home Premium OS. Dell updated the Vista Version to Win 7 offered for free in July of 2009. Would the same COA work for the Windows 7 Home Premium Reinstallation DVD? Another problem would be a fresh install not only of the OS but the time required to re-install over 50 Programs properly configured and ready to run.

I was able to reverse the restore point from before November 30 and so able to install all Windows updates including those of December 10. I "again" was not able to install (since August) the 64-bit Windows 7 SP1 update KB976932 see below and received the error code 0x800B0100. I downloaded and ran the 64-bit System Update Readiness Tool three times followed by the ?Fix it? KB 956702 to no avail. Is the amount of single updates (292) I received since December of 2009 a problem to install Service Pa... Read more

A:Windows 7 Home Premium SP1 Update error 0x800B0100

Welcome!
(For the benefit of our other readers, fdohmann joins us from the MS forums, as the subject was getting off-topic for the WGA forums there)


Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

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RELEVANCY SCORE 113.6

Keep geting error the error code 800b0100 when I try to update window 7 home premium x64 for service pack 1 when i try to update with the file KB976932 have used surt still no sucess. Hope you can help thanks a bunch.
Vicky

A:Windows 7 home premium x64 update error 800b0100 for sp1

CheckSUR found the following problems

Code:
Unavailable repair files:
winsxs\manifests\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.16432_none_bbb336750919d734.manifest
winsxs\manifests\amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.16432_none_17d1d1f8c177486a.manifest
winsxs\manifests\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.20539_none_bc43d5462231285f.manifest
winsxs\manifests\amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.20539_none_186270c9da8e9995.manifest
servicing\packages\Package_1_for_KB975364~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_1_for_KB975364~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB975364_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB975364_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB975364~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB975364~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_1_for_KB975364~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_1_for_KB975364~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB975364_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB975364_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB975364~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB975364~31bf3856ad364e35~amd64~~6.1.1.0.cat
I'll post a ... Read more

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RELEVANCY SCORE 113.6

I am running Win 7 Home Premium, 64 bit on a Dell laptop studio xps 16. I am having trouble with Windows Updates. "Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer." No Antivirus installed on the computer.
Windows Update is not showing in "services.msc"
I've attached the CBS.zip and screenshot of a SFC scan.

A:Windows 7 Home Premium 64bit Update Error

Welcome to SevenForums , alexarut

Lets see something

Farbar Service Scanner

Click here Farbar Service Scanner to DOWNLOAD

Place the file onto your desktop

Right click on FSS.exe select

Place a check mark next to the following options
⬜ Internet Services
⬜ Windows Firewall
⬜ System Restore
⬜ Security Center
⬜ Windows Update
⬜ Windows Defender
⬜ Other Services

Press the Scan button

Farbar Service Scanner will create a log, called FSS.txt, on the Desktop. Upload the FSS.txt with your reply

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RELEVANCY SCORE 113.2

So, I have been having this issue with Windows 7 on my computer. The problem is that after time, Windows seems to get buggy as I have to reboot my computer to open certain programs, programs stop responding frequently, hold the power button of to shut it off (Hangs at "Shutting Down"), and sometimes have to deal with black screens at boot up. I've tried reinstalling Windows many times, and making sure all the drivers are installed and the problem continues. Does any anyone know how I could solve this issue?

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RELEVANCY SCORE 112.4

Hello
I'm having a problem installing Windows Updates on my Windows 7 Home Premium 64-bit PC - the update process ends with the error code: 800736B3 (see attached screenshot)

I have tried following several suggested courses of action I obtained from several sources, none of which has resolved the problem, including Methods 1 & 2 of Microsoft's

Windows update error code 800736B3 failes to install (KB974455, - Microsoft Community

sfc /scannow -> no errors reported

System Update Readiness Tool -> downloaded, installed successfully - no errors reported.

After running both of these, restarted my PC and then tried to install the Windows updates again - no luck, same error reported.

So now I will see if anyone here can help me?

Thank-you very much in advance for any assistance you can provide.

Kevin

p.s. the CBS.zip file I created as per the Windows Update Posting Instructions was 76MB, so too large to post! There are several large .cab files in that folder (CbsPersist_%.cab) - can I exclude those from the zip file?

Edit: Added CBS.zip file with .log files only from C:\Windows\Logs\CBS folder

A:Windows 7 Home Premium 64-bit Update - Error Code 800736B3

I'm trying to figure out what exactly this error code means... it's not as easy to find like BSOD bugcheck codes, lol.

What updates failed exactly?

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RELEVANCY SCORE 112.4

Hi, I have encountered an update error while updating my new pc and I would like to have a solution.

I downloaded the SURT and installed the hotfix, did the SFC scan as an administrator, tried to do a repair install and failed. The repair install itself cannot be accomplished.

Before I tried updating, I've installed Steam and Origin along with several games through them. I then installed Audacity sound editor and Nexus Mod Manager, a trusted program for modding games like Skyrim.

I've also installed Firefox, which froze my computer twice, leading to forced shut downs by power button which probably is the source of some levels of corruption.

I have attached the MGADIAG report, CBS folder and relevant images to this post.

MGADIAG report:

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-R4FJQ-G648D-QY4WM
Windows Product Key Hash: EjrbHEoRTBuVdyc6gtrx+TwwfvY=
Windows Product ID: 00359-OEM-8704556-55797
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {2C5676DF-5C37-45A5-819B-6E00232DD07D}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
R... Read more

A:Windows 7 Home Premium 64bit update error 80073712

The CBS.zip file you uploaded appears to be corrupt - please re-create a new version and upload that.

Read other 1 answers
RELEVANCY SCORE 112.4

On or about 9/28/2011, the last Microsoft Auto-Updates were successfully installed on the computer. Not until about 2-weeks later did I come to find the Windows Update was not working at all.

Upon a manual request to check for updates, the new (2nd) page was displayed with a left side vertical red border and red X, displaying error 800700DE, unable to check for or install updates.

At this time, the Updater was set for Auto-Updates, and all Microsoft programs (including Office). No prior issues were experienced.

Upon contacting Microsoft support, through remote assistance, many attempts were made but no resolution reached. After the Updater was set only as a Windows Updater, not for all programs, and the 1st screen when opening Windows Update now also displays in red as the 2nd (explained above). This issue did not exist prior to Microsoft making changes to the OS.

Microsoft then left the issue stating the OS is corrupt and needs to be repaired to resolve the Updater issue, *with the original discs*.

There are no original discs, only Recovery discs self-created. As these discs are currently inacessible for me at the time, Microsoft offered to order the discs to make the repair, yet never did (no follow-thru). In my further contact, I was then informed for the 1st time by another Microsoft rep if the discs they send are used to repair the issue, it would void out all manufacturers warranties.

After a week, nothing has been resolved upon repeat attemp... Read more

A:Windows Vista Home Premium Update Error 800700DE

Welcome
See if this helps
Windows Update - Reset - Windows 7 Forums

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RELEVANCY SCORE 112.4

Since July 16 failed the Windows update.
Every day Windows attempts to install updates every day it fails.
Error code is 80073701.

CBS.zip is too large, therefore, via this link:
https://www.sendspace.com/file/wewb9x
I have added a copy of the update history.
It's in Dutch:
Mislukt means failed.
Voltooid means Successfull

Thanks in advance
Hans

A:Windows 7 Home Premium Fails to Update error 80073701

One of your problems is likely to be the number of Language packs you have installed.
MS recommend a maximum of 10 MUI Language packs be installed.

You have a large number of Missing Component Keys - I'm not an expert on these, so I'm going to call in the cavalry for this one.

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RELEVANCY SCORE 112.4

Hey all, I have a lenovo tower running windows 7 home premium service pack 1, all seems to be working great except when I go to do updates, every update is installed except this one nagging one that fails repeatedly.

The Update is Security Update KB2847927 and the error code is 0x80073712

When the update didn't install I hit help that took me to this page
Windows Update error 0x80073712

I ran the System File Checker tool as administrator in cmd prompt sfc /scannow when it finished it said Windows Resource Protection did not find any integrity violations.
I tried again to install the update but it failed.

The next step was to download and install the System Update Readiness tool, installed that, said finished after about 5 mins (read that it appears to hang but just let it go) and yeah it seemed to install but after that the update still won't install fails with same error code.

That's where the microsoft page stops in terms of what to check or do, so now I come to the group hoping to find some answers.

I read the page that showed the steps to reporting about an error and have attempted to attach my cbs.zip file but it keeps saying
500 - Internal server error.
I am supposed to be attaching the entire cbs folder saved as a zip then uploading that cbs.zip correct?
It's showing as 27.3MB is that too big? For me everytime I try to upload that zip file I just get that server error, I will try again after I post the thread if there is anything else I am missing detail w... Read more

A:Windows 7 Home Premium SP1 - repeated update error 0x80073712

I have tried repeatedly to upload my cbs.zip file it just errors out I am guessing due to size, should I just upload the files one at a time here vs all as one zip file?

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RELEVANCY SCORE 112

Hi everyone,

a week ago my one-month-age laptop starts to have unexpected BSODs.

Here is the message that appears when the system restart:

Firma problema:
Nome evento problema: BlueScreen
Versione SO: 6.1.7600.2.0.0.768.3
ID impostazioni locali: 1040

Ulteriori informazioni sul problema:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050031
BCP3: 00000000000406F8
BCP4: FFFFF80002E517A0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

I've attached the .zip file with all the files from the Minidump source.

I'm sorry for my english level.

Thanks

A:BSOD on Acer Aspire 5738ZG with Windows 7 Home Premium

Not a very firm answer, but several of the memory dumps blame NETIO.SYS
This is a component of the Windows networking subsystem
As such, I'd first suggest that you:
- download the latest drivers for your network device from the manufacturer's website
- uninstall the current networking drivers using Control Panel...Programs...Uninstall a program
- install the freshly downloaded drivers and see if that stops the BSOD's

Here's a summary of the BSOD's:

Code:
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue Mar 23 08:15:34.705 2010 (GMT-4)
System Uptime: 0 days 0:18:44.625
BugCheck 7F, {8, 80050031, 406f8, fffff80002e517a0}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR: 0x7f_8
PROCESS_NAME: System
??????????????????????????????????????????????????????????????????????????????????????
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue Mar 23 05:29:20.657 2010 (GMT-4)
System Uptime: 0 days 0:01:20.577
BugCheck 7F, {8, 80050031, 406f8, fffff80002ede591}
Probably caused by : NETIO.SYS ( NETIO!CompareSecurityContexts+6a )
BUGCHECK_STR: 0x7f_8
PROCESS_NAME: System
??????????????????????????????????????????????????????????????????????????????????????
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue Mar 23 01:41:39.120 2010 (GMT-4)
System Uptime: 0 days 0:22:52.039
BugCheck 7F, {8, 80050031, 406f8, fffff80002e885a2}
Probably caused by : NETIO.SYS ( NETIO!CompareSecurityContex... Read more

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RELEVANCY SCORE 111.2

Ever since it came out, my computer has been unable to install SP1. It has never really been an issue before, but I now have a program that won't install because it requires SP1.

The error message I am getting is 0x800f0900

I have run the System Update Readiness Tool (Windows6.1-KB947821-v31-x86.msu)

I have also run sfc /scannow
It reports that "Windows Resource Protection found corrupt files but was unable to fix some of them."

I have attached the log files as instructed.

Please help! Thank you.

A:Windows 7 Home Premium 32bit SP1 Update is failing, error 0x800f0900

CheckSUR shows a number of errors - we'll start with the easy ones...

Code:
Unavailable repair files:
winsxs\manifests\x86_8a117fec14724314ae8f4445f65cb8f2_31bf3856ad364e35_6.1.7600.17013_none_62d15788865bc68e.manifest
servicing\packages\Package_1_for_KB2685811~31bf3856ad364e35~x86~~6.1.1.11.mum
servicing\packages\Package_76_for_KB2685811~31bf3856ad364e35~x86~~6.1.1.11.mum
servicing\packages\Package_1_for_KB2685811~31bf3856ad364e35~x86~~6.1.1.11.cat
servicing\packages\Package_76_for_KB2685811~31bf3856ad364e35~x86~~6.1.1.11.cat
I'll post a fix protocol for these later.

What's more worrying is the number of errors in the SFC log...

Code:
Line 95155: 2014-01-28 20:55:39, Info CSI 000004ef [SR] Repairing 30 (0x0000001e) components
Line 95156: 2014-01-28 20:55:39, Info CSI 000004f0 [SR] Beginning Verify and Repair transaction
Line 95161: 2014-01-28 20:55:39, Info CSI 000004f3 [SR] Cannot verify component files for 8a117fec14724314ae8f4445f65cb8f2, Version = 6.1.7600.17013, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
Line 95164: 2014-01-28 20:55:39, Info CSI 000004f5 [SR] Cannot repair member file [l:24{12}]"autoconv.exe" of Microsoft-Windows-Convert, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), C... Read more

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RELEVANCY SCORE 111.2

It has ran for 2 hrs. and nothing. SURT has ran for hrs. also, but it's not going to find any updates.
I ran SFC and it found nothing wrong.
I have gotten no error codes.
I am attaching the CBS.zip and the windowsupdate log.zip.
The last couple lines in the update log go on for hundreds of lines to the end so. I deleted them.
This is a clean install of Windows Home Premium 64 bit on a Inspiron 1525.
Everything works great except Windows Update.
I hope someone can figure out from the logs what the problem is.

A:Clean install 7 home premium,windows update not downloading, no error

I'm no Windows 7 Update expert but I did take a look at your logs. I think added information would be help full.

Make sure you complete this tutorial completely.

I believe this tutorial completed would also be helpful.

Windows Update Posting Instructions

Also complete this tutorial and post the log here.

Windows Genuine and Activation Issue Posting Instructions

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RELEVANCY SCORE 110.8

Hi

My girlfriends laptop seems to be acting funny lately. I was wondering would someone mind looking at these and tell me if anything looks wrong!

No Ethernat controller and Printer port in Device manager. DVDRW drive wont work when I go into my Computer and right click and press Eject it does open.

I've service pack 1.

Laptop spec are

Acer Aspire 5742Z
Intel Pentium Processor P6100
15.6 HD LED LCD
Intel HD Garphics
4GB DDR3 Memory
Acer Nplify 802.11b/g/n


I've attached some files of scans I done with Acer Utility. When I go to Acer website it doesn't recognize most of my drivers

A:Acer Aspire 5742Z, Windows 7 64bit home premium advice please!

Back up her data then restore to factory new state using the recovery partition. From the ACER Generic UG





Quote:
Restore
The restore feature allows you to restore or recover the system from a factor
default image or from previously created CD and DVD backups. You can also
reinstall applications and drivers for your Acer system.
1 Click on Start, All Programs , Acer, Acer eRecovery Management.
2 Switch to the Restore page by clicking Restore.
3 You can choose to restore the system from a factory default image or
reinstall applications and drivers.
4 Follow the instructions on screen to complete the process.

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RELEVANCY SCORE 110.8

Hi!

My computer freezes randomly 1-5 times a day. The only event I could connect with freezing is a fast mouse movement but sometimes it freezes with no activity from my side at all. The computer is frozen and do not answer on Ctrl-Alt-Del n o mater how long I am waiting. The only way is to press on-off button and restart the system.

No BSOD at all.

Graphic card is new, changed by the ACER service.

I run Memtest86 - passed no errors. Memory 6GB.

I am occasionally running LINUX from CD or USB and the computer newer freezes in LINUX only in Windows 7. I am running different LINUX flavours mostly UBUNTU.

Talked several times with Acre support in UK (despite the fact that I am in Sweden) and reinstalled the system several times to the factory state.

Antivirus up to date, AVG Free 2011 and AdAware. No signs of infection.

I have run the system diagnosis tool from control panel and there are only 2 errors in test report:
The device, PS/2 Keyboard, is reporting tv_ConfigMgrErr24 Plug and Play-ID ACPI\PNP0303\4-4E6C81F-0
Microsoft PS/2 Mouse, reporting tv_ConfigMgrErr24 Plug and Play-ID ACPI\PNP0F03\4-4E6C81F-0
I have USB mouse and keyboard attached to the computer now but at the beginning used PS/2 units via a mouse/keyboard/monitor switch.

I installed again PS/2 mouse/keyboard and uninstalled according to runes but the same errors are again in the report.

I am running mostly MS software on the computer except the e-mail program which is Mozilla Thunderbird in W... Read more

A:Computer Freezes ACER Aspire M5300 windows 7 home premium 64 bit

hi i can say go to acer website download the latest bios an flash your machine. its not the software as i have the same machine and running the software on my other machine with no problem.

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RELEVANCY SCORE 107.2

I just restored my Toshiba Satellite L505-S5984 due the replacement of my crashed hard drive. However, windows updates is not working. It tells me the "windows update service is not running". The CNET forum referred me to Toshiba for a "known problem" but Toshiba says they are not aware of any restore issues or windows update issues.

I have restored the computer again to ensure it was not just a glitch with the restore but I get the same results.

I have also tried Microsoft's Fixit tool but it tells me it has repaired the components but windows updates will still not run.

Everything else on the computer appears to be functioning properly.

Anyone have any suggestions?

A:Windows Update Service not running on Windows 7 Home Premium

Hi and welcome,

Have you try checking the services program?

Click on start and type in services on the search bar, open the program,

Scroll down until you see windows update, right-click and select start.

If the service is set to disabled or manual, right-click and properties, find the option start-up type and select automatic, apply it and press ok.

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RELEVANCY SCORE 107.2

I'm trying to update my computer (it's been awhile) and for whatever reason I can't get Windows Update to function.

I'm getting the following error: Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer.

I've restarted my computer multiple times and nada.

I'm attaching the CBS file: https://onedrive.live.com/redir?resi...hint=folder%2c

A:Windows 7 Home Premium Windows Update Service Not Running

I'm a little confused here - the errors I see in the CBS.log file indicate that the problem is that the machine is attempting to install SP1, yet indications are that SP is already installed .

Can you confirm the status one way or the other?

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RELEVANCY SCORE 107.2

I just reformatted my PC and unable to run Windows Update.
I have attached the CBS file and a screenshot of the error message.
Have tried restarting a zillion times, update drivers, and a fix registry tool but still unsuccessful.
Can someone please help? Thanks in advance.

A:Windows Update service not running (Windows 7 Home Premium x64)

Your install has a very high number of POQ's in the SFC report - which usually indicates that a lot of Language Packs have been installed.

There are no serious errors in the scan.

Please download the Farbar Service Scanner from

http://www.bleepingcomputer.com/download/farbar-service-scanner/

Right-click on the saved file and select 'Run as Administrator', and tick all the options, then click on the Scan button - copy and paste the report to your response.

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RELEVANCY SCORE 106.8

When i turned on my Acer Aspire One ZG5 it shows an error saying that


Quote:




Windows\System32\Hal.dll missing or corrupt:

Please re-install a copy of the above file.




Then i cannot logon to windows.

So what i did, tried to look for a solution and found Acer Recovery using USB flash drive (I don't have CD/DVD drive). But i don't think it would be the solution, because i THINK it would delete all my files, am i correct? Or do i have an option?

So i went to look for another then i found this http://sincitylife.net/xpthumbdrive.aspx

and yes, it boots on my aspire one. Then I went to the recovery console, to follow these instructions on another site:



Quote:




When you reach the command line prompt(recovery console), type the following and then press Enter:

expand d:\i386\hal.dl_ c:\windows\system32\hal.dll

Using the expand command as shown above, d represents the drive letter assigned to the optical drive that your Windows XP CD is currently in. While this is most often d, your system could assign a different letter. Also, c:\windows represents the drive and folder that Windows XP is currently installed on. Again, this is most often the case but your system could be different.

If you're prompted to overwrite the file, press Y.

Take out the Windows XP CD, type exit and then press Enter to restart your PC.

Assuming that a missing or corrupt hal.dll file was your only issue, Windows XP... Read more

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RELEVANCY SCORE 106

I'm running Windows 7 Home Premium 64 bit, I just got my laptop a few weeks ago and noticed today that windows update isn't running.

when I click on windows update i'm prompted with a message saying that the service isn't started and to reset my system, however when i check my services it tells me what windows update is started and set to automatic (delayed start) can anybody help with this please? I've been looking up some solutions online and nothing has seemed to work, help would be really aprichiated

Thanks
Aidan

A:Windows update not running - windows 7 home premium 64 bit

Open Windows Update
Click on Change Settings
Select 'Never Update...'
Click OK
exit Windows Update
Now open Windows update again
Click on Change Settings
Select 'Update automatically'
Click OK
exit Windows Update
Open Windows Update, and do a manual Check for Updates.

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RELEVANCY SCORE 106

Recently, my computer has failed to complete windows updates.  It downloads the updates,but when it comes to configuring my computer for the updates, it fails.  I have Windows 7 Home Premium and have cleared m cache and done the usual things
to try to resolve the problem.  Please help with any suggestions.

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RELEVANCY SCORE 106

i had just changed a hard rive from a 500gb seagate to a 1tb hgst and when i try to do windows update and when i click on it i am prompted with a message that says windows update cannot currently check for up dates because the service is not running you may need to restart your computer which i have done many of times with no success i really dont know what to do

A:Windows update not running - windows 7 home premium 64 bit

Windows Update Posting Instructions

Please complete and post so our experts can help.

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RELEVANCY SCORE 106

Hello everyone, I am new here.
I have an issue with Windows Update, $OS Windows 7 Home premium x64 SP1 on a ASUS laptop I bought few months ago. I have attached 2 screenshots that will explain everything better, it seems that the text in windows update is missing completely. I don't know what caused this because it used to work correctly but I stopped the updates manually and turned off notifications in action center. Also , the operating system was set to the Italian language but i've changed it to EN using Vistalizator. I googled the problem a bit and found you guys, I've tried to merge a Windows_Update.reg file that Brink posted in order to set the service to default parameters but that won't help at all. Also in the services list as you can see in the screenshot (I highlighted the windows update service) in the description area of the service says "<Failed to Read Description. Error Code: 15100 >"
I'm kindly asking for your help and or suggestions/ideas.
Thanks in advance.

A:Windows 7 Home Premium X64 (windows update issue)

Hello Bacilul and welcome to the forums

Do you use registry cleaners/optimisers? This sort of problem seems right up their street!

Can you post the requested data please: Windows Update Posting Instructions

Tom

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RELEVANCY SCORE 104.4

Hey, I have an acer aspire v5 2013 (old I know but it's still pretty good, I even play fallout new vegas and oblivion on it) I tried to update it to windows 10 and it destroyed the computer, had to have the whole hard drive replaced and had to reset the entire computer to factory, it is now on windows 8.1 but I would like to know if it's possible to update to windows 10 somehow without breaking the computer again.
 

A:Acer Aspire V5 how to update to windows 10

What's the exact SNID number and serial number on that Acer Aspire V5 series laptop?
Once it's correctly identified, we should be able to locate its support site and hardware specs list and driver downloads section.

--------------------------------------------------------------
 

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RELEVANCY SCORE 104.4

my pc was born W8.1 and was updated to W10 a few months ago.2 weeks ago I was prompted to accept a new update of my AMD A6 processor. Apparently I was not succesful and Windows never loaded. I tried many things until I happened to reinstall a previous fixpoint (?). Not the first but the fourth back in time. Apparently the drive with Windows was locked, and I had no idea how I would get further than the frozen Acer logo. However, this time Windows came on.Then yesterday I was informed of two waiting AMD Radeon Crimson updates 16.3.1, and I accepted. However, I am now locked again, and this time I don't have the fixpoint from February any longer, and I am stuck. Aren't AMD or Acer responsible for such damage and how will I fix it? My pc does not have a cd drive and no boot stick. 










Solved!
Go to Solution.

A:AMD update of Acer Aspire V5-122 with Windows 10

Maybe a Windows 10 update or "Mandatory" Windows 10 driver update. I have my Windows Update set to Windows can't download or install updates until I check them and allow it and I don't have Windows 10. I tried it and didn't think it has any benefits over 8.1 and rolled it back. 

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RELEVANCY SCORE 104.4

Hello,   I have an Acer Aspire One 722 - A0722 - 64-Bit - I used the notebook and installed Windows 10 on it and it came to a crawl.  I decided to reset the computer to factory settings.  It was successful, however, I cannot install any updates from Windows.  I am running Windows 7 Home Premium with Service Pack 1.    I tried to install updates the first time with no luck and tried every solution I could find online.  I searched through forum after forum and tried every solution I could find and no luck.  I installed many downloads, as recommended from Microsoft, and no solutions.  I only eventually got to error codes such as 8008005 and 0x8024402C and 0x8024001e.  I again tried solutions and nothing worked.  Most of the downloads I did were from herre: https://www.microsoft.com/en-us/download/windows.aspx I did eventually install CCleaner and updated to Explorer 11 which I downloaded directly from the Microsoft website.  That was successful.  Nothing else was. So, I wiped the computer out again and reset it back to factory settings and am back to square one.  I have installed NOTHING else to this point expect to try Windows Updates.  All I get is the progress monitor to continue to run.  It has been "running" and searching for any updates for almost 30 hours now and nothing.  It still reads "Checking for Updates" and nothing else. Any help would be appreciated as I d... Read more

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RELEVANCY SCORE 104.4

my pc was born W8.1 and was updated to W10 a few months ago.2 weeks ago I was prompted to accept a new update of my AMD A6 processor. Apparently I was not succesful and Windows never loaded. I tried many things until I happened to reinstall a previous fixpoint (?). Not the first but the fourth back in time. Apparently the drive with Windows was locked, and I had no idea how I would get further than the frozen Acer logo. However, this time Windows came on.Then yesterday I was informed of two waiting AMD Radeon Crimson updates 16.3.1, and I accepted. However, I am now locked again, and this time I don't have the fixpoint from February any longer, and I am stuck. Aren't AMD or Acer responsible for such damage and how will I fix it? My pc does not have a cd drive and no boot stick. 










Solved!
Go to Solution.

A:AMD update of Acer Aspire V5-122 with Windows 10

Maybe a Windows 10 update or "Mandatory" Windows 10 driver update. I have my Windows Update set to Windows can't download or install updates until I check them and allow it and I don't have Windows 10. I tried it and didn't think it has any benefits over 8.1 and rolled it back. 

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RELEVANCY SCORE 104.4

Please help me out - I replaced my defective HDD with a new Samsung Spinpoint HDD, re-installed my Windows 7 image using the recovery DVDs, and can't update windows at all after that. I tried following the steps from Windows Update Posting Instructions - System Update Readiness Tool (SURT) and could not install that update either - got the attached message.
Thanks in advance,
Mike

A:Windows Update not running. Error Code 0xc8000247 when running SURT

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

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RELEVANCY SCORE 103.2

   How can I update my acer aspire 5750 G...  (windows 7)..

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RELEVANCY SCORE 103.2

Has Microsoft really messed up the Windows update in 7 Home Premium or is it the image files downloaded from here: [REMOVED UNAUTHORIZED LINK]

I have my key, but no disk and these people advertise themselves as a Digital River mirror. Every time I install with their ISO I have big problem with Update. I'm wondering if their downloads are corrupted.

A:Windows 7 Home Premium Update

Can you give more detail about the problem? Also, have you received any errors about Windows 7 not being genuine? Thanks.
(Example: Give me an error code.)

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RELEVANCY SCORE 103.2

Hi. Whenever I try to update my laptop, it always gets stuck on "Installing 1 of 22". It's happened for about 2-3 years now and I hope now since I've finally registered an account and telling people on sevenforums.com about this, I can update my Windows.

Computer Information:
Manufacturer: Hewlett Packurd
Model: HP Pavilion dm3 Notebook PC
Processor: AMD Athlon(tm) Neo X2 Dual Core Processor L335 1.60 GHz
RAM: 4.00 GB
System Type: 64-bit

A:Can't update Windows 7 Home Premium 64 bit

BottleSW welcome to SevenForums

Take a look at the link below

Windows Update Posting Instructions

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RELEVANCY SCORE 103.2

Why does my laptop doesn't want to download the system update, I get this error message code found 80072F8F. I am using a Toshiba Satellite L735D-S3102.

A:Windows 7 Home Premium Update Help

Hi start here Windows Update error 80072f8f - Microsoft Windows Help

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