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Hangs at xp logo screen, can't run safe mode

Q: Hangs at xp logo screen, can't run safe mode

Hi,

I have been trying to repair my XP installation with an XP CD. Once the repair completed and restarted the computer, it now hangs at the XP logo screen. The blue boxes scroll across the loading bar, and occasionally slow to a halt. After about 15-20 minutes, a blue screen with a small windows logo in the upper left corner tells me that windows setup is restarting. This hangs for about 10 minutes, then goes to a black screen.

When I try to run Safe Mode, I get a message that "Windows setup cannot run in safe mode", and must restart.

I would appreciate very much if anyone can help me through this problem.

Thank you very much,
-Kenny

RELEVANCY SCORE 200
Preferred Solution: Hangs at xp logo screen, can't run safe mode

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Hangs at xp logo screen, can't run safe mode

A "repair install" only works about 1/2 the time. Better to back up your data, zero wipe and reinstall.

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RELEVANCY SCORE 101.6

Blue Screen - Hangs On Xp Logo Screen - No Safe Mode

Hello There, I Would Really Appreciate Any Help.

As Above, I Am Pretty Sure This Has Happened To Other People.

I Installed A New Programme Which Was Downloaded From Bit Torrent(i Am Thinking Now That It Must've Contained A Virus).

Blue Screen - Memory Dump
Rebooted And Now It Just Hangs On Windows Xp Logo Screen.

Tried To Boot Using Safe Mode But No Joy.

Also Tried To Use The Restore Disks And The Xp Disk Itself But It Would Not Boot From Those.

What Do I Do Now? I Dont Want To Format The Drive And Loose All My Files.
 

A:Blue Screen - Hangs On Xp Logo Screen - No Safe Mode

If it was unable to boot from the restore disk or XP disk, that indicates that the BIOS Boot Optios are not set to allow it to boot from the CD before the Hard Drive.

Enter the Bios at boot-up time and correct this.
 

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RELEVANCY SCORE 84

Hi, All of a sudden a day before, my computer froze and when restarted it started exhibiting horrendous symptoms-1. windows logo appear,then2. blank screen and no cursor login etc nothing display just sits thereAfter that, I tried to do startup repair but failed.Coming over to Safe Mode it is working fine.I also tried bunch of repairs from there still nothingused the clean boot from msconfig to see if any software causing issue or conflicts and did a system restore, still nothing.checked device manager and there is no exclamation point either that may depict hardware failure.My recent activity-installed "Advanced System care 9" 2 days back but have now removed using safe mode.1 more point it has been a month since my primary HDD is showing SMART error.but if safe mode is working can't we get normal mode backup and running.Please help me out of this conundrum, Any help would be sincerely appreciated.possible options I have in my mind-1.get new HDD and reinstall os2.format existing HDD and install fresh copy but doubt if this issue might returnreadily looking out for other options and would prefer rectifying old one first so that I can avoid a long tedious process of reinstalling everything from scratch.Sincere thanks to any responses.

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RELEVANCY SCORE 80.4

It started when my desktop froze after a video,(no virus on my comp) so i just let it be for about an hour and it didnt budge so i decided to manually shut it down (which i never do, and i've only done this once to this computer). So when i started it back up again, it showed the BOIS screen but when it went to the xp logo loading screen, nothing was there except for a black screen. I went into that F8 Menu and tried everything, on safe mode it would just stop loading files up to Mup.sys. Ive tried to run off the Re-installation disk but it would just go to *Setup Starting Windows* and then freeze again. I've foubnd that there was a problem with the NTDLR file but i already fixed that with a boot floppy, but it really didnt do anything because i still have the black screen problem.

Im running a dell potiplex GX620 with intergrated motherboard
OS Win XP Pro (i think SP2 because i dont have the SP3 CD but not entirely sure)

Please if you can help, I want to try to repair this without formatting my hard drive because i have very important files in there.

oh yeah and i forgot to mention when i boot off the CD it gives me these options

Press F6 to install a SCSI or RAID driver

Press F2 To enter ASR (automated System Recovery)

and then it just load a bunch of files and then stops and freezes at Setup is Starting Windows

Please help, this is very very annoying and i dont want to loose my files

A:Black Screen instead of Win Logo, Safe Mode Freezes at mup.sys

So you're not able to get into the recovery console with the XP disc?

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RELEVANCY SCORE 80.4

Hi everyone,As the title suggests, I'm getting a black screen after the windows logo appears. At first, there's no cursor, but if I put the computer to sleep and turn it back on, I get a cursor when it wakes up--still a black screen though.Here are my specs:CPU: AMD Hexacore 1090TRAM: 8GB GSkills RipjawsMB: Gigabyte GA-78LMT USB3GPU: MB Integrated Radeon 3000 SeriesUnbootable HD: Seagate 2 TB Barracuda Windows 8.1Bootable HD: 7 year-old 500GB Hitachi Windows 8.1Here's how it went down: I was watching HBOGo on Chrome, then went to the Netflix Windows 8 app (don't judge my lethargic chain of events). However, Netflix immediately closed and wouldn't start. I figured it was something with the graphics, so I restarted my computer. After the restart, for some reason, it ran Chkdsk on my other HD. After running that, it went through my normal startup and blacked out after the logo. I ran a bootlog and found that dxgkrnl.sys loads once, then attempts to load another 4 times and fails each time. Other than that, everything loads correctly. Then I deleted some AMD stuff (perhaps stupidly) and I get more errors in the bootlog, from AMD stuff. I'd like to just clear all the AMD stuff and just have the bare Windows drivers load.Here's what I've tried:1) I've tried startup repair, which attempts some fixes, but fails.2) I tried to enter Safe-mode and low graphics mode, the computer simply launches into "Automatic Startup Repair" and fails after the "Diagnosing PC" dialogue.3) Reset my BIOS... Read more

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RELEVANCY SCORE 80.4

Strangely, my computer booted just fine last night. My sister checked her Hotmail, and chatted on MSN for a short while. I turned it on this afternoon and it hangs at the Windows XP logo screen. The blue bar in the loading box is still moving, but windows never gets any further. Safe mode works OK. AVG scan shows no infection. I restored my Master Boot Record just in case, but it still won't boot.

I have service pack 2.

Any help would be much appreciated. Thank you.
 

A:Win XP freeze at logo screen, safe mode works.

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RELEVANCY SCORE 79.6

Hey everyone!
Sorry if I'm posting in the wrong place - not sure what exactly is wrong!
So my computer was working - I was playing a game when the system just froze up. I manually restarted and once I got to the Windows XP logo screen (where the blue dots go running across in that little bar underneath), the computer just stayed on that screen no matter how long I waited. I've restarted several times and still keep getting stuck on that screen.
I tried going into safe mode to see if I could maybe do a system restore or just look to see if I could figure out what's wrong, but all I get is a black screen with "safe mode" in all four corners of the screen and my mouse cursor. Same thing when I try to go into VGA mode.
I'm wondering if my video card died? The computer runs fine if I'm just doing normal things like watching a movie or just surfing the Internet. However, I'll play a game and often times it'll do the freeze-up thing and I'll have to restart. But every time that has happened, the computer started back up normally - until now. Any help would be appreciated. Thanks so much!

A:Hanging at Windows XP Logo Screen - Black Safe Mode

Do a WinXP Repair install. It repairs critical files and does not erase personal data. Go here ... http://michaelstevenstech.com/XPrepairinstall.htm .

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RELEVANCY SCORE 79.6

Hi,

I'm having an issue with my laptop whereas it wont start up as normal and always freezes at the logo screen where the litte blue bar moves across the screen near the bottom. The laptop will start in Safe Mode but I don't have a clue what's causing this issue or how I can solve it.

Any help or advice would be greatly appreciated.

Laptop - Novatech Revo 440 CEL M Notebook.
 

A:Windows XP freezes at logo screen but will start in Safe Mode! Help!

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RELEVANCY SCORE 78.4

My computer was working fine until this morning. I haven't recently installed any new hardware or software. It boots up normally except about 5 seconds into the Windows XP logo splash screen I get a Blue Screen of Death with a message that says a bunch of general stuff about whether or not this is the first time this has happened etc and gives me the error Stop: 0x0000007F (0x00000000 0x00000000 0x00000000 0x00000000). Then it automatically reboots and eventually does the same thing again.

I've gone into advanced windows options with F8 during boot up and tried going into every different kind of Safe Mode. When I try going through safe mode I get through a bunch of files then it asks me to hit ESC if I want to skip loading SPTD.SYS, regardless of whether I do or not it reboots a few seconds after.

The worst part of this is that when I try booting from my Windows XP CD it initially goes into the Windows XP CD Boot Up Screen and begins loading all the various drivers and such at the bottom of the screen and asking my to hit F6 if I want to load seperate RAID drivers or whatever finally it gets through all the files and says at the bottom and then says "Starting Windows" and after a bit it gives me the same blue screen of death.

So I can't even use the Windows XP CD to just reinstall windows on my HD.

Anyone have any ideas on this?
 

A:Blue Screen of Death on WinXP logo & CD Boot up. No Safe mode either

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RELEVANCY SCORE 78.4

My computer was working fine until this morning. I haven't recently installed any new hardware or software. It boots up normally except about 5 seconds into the Windows XP logo splash screen I get a Blue Screen of Death with a message that says a bunch of general stuff about whether or not this is the first time this has happened etc and gives me the error Stop: 0x0000007F (0x00000000 0x00000000 0x00000000 0x00000000). Then it automatically reboots and eventually does the same thing again.

I've gone into advanced windows options with F8 during boot up and tried going into every different kind of Safe Mode. When I try going through safe mode I get through a bunch of files then it asks me to hit ESC if I want to skip loading SPTD.SYS, regardless of whether I do or not it reboots a few seconds after.

The worst part of this is that when I try booting from my Windows XP CD it initially goes into the Windows XP CD Boot Up Screen and begins loading all the various drivers and such at the bottom of the screen and asking my to hit F6 if I want to load seperate RAID drivers or whatever finally it gets through all the files and says at the bottom and then says "Starting Windows" and after a bit it gives me the same blue screen of death.

So I can't even use the Windows XP CD to just reinstall windows on my HD.

Anyone have any ideas on this?

A:Re: Blue Screen of Death on WinXP logo & CD Boot up. No Safe mode either

Sure you dont have a virus? Sounds like it to me, or a bad harddrive.
Are or were you running any antivirus/malware software, and was it
up to date?...

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RELEVANCY SCORE 78.4

my dell dimensions 2100 with xp home is hanging at the windows logo screen. I can start it in safe mode, but am at a loss on what to do once there. Please help asap.
Thank you,
Wendylu
 

A:xp wont go past windows logo screen but will start in safe mode

Turn off computer.

Turn back on - as soon as you've pressed the power button - tap F8

This will present you with a number of boot options. Select

"Last known good configuration" this and see if it works.
 

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RELEVANCY SCORE 78.4

So this afternoon I suddenly could not click and drag anything on my desktop so I figured I'd reboot to clear it up. But upon restart, after putting in my pass word, the welcome screen appeared and never went away. I tried re booting in safe mode and it did the same thing, I I served the recovery disc that came with it and it still did it, I went in and made it so it boots from a CD, still didn't do anything, I even tried a recovery disc I made from my old comp which is basically the same as this one, a alien Ware area 51, with 6g mem. Win 7 pro, 64. It's just funny that the restore disc didn't even work. Any ideas?

A:Win 7 hangs on welcome screen even in safe mode

try following the steps in the link below and see if they help ya out any:

Troubleshooting Windows 7 Failure to Boot

in addition to the steps in that link; it sounds like this might possibly a hardware related issue of some sort.

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RELEVANCY SCORE 77.6

Hey guys, my aunt's computer won't start normally.  It hangs on the Welcome screen.  It's a Dell Inspiron, Windows 7.  She has never been on the internet with it so I am assuming there aren't any viruses.  Any help would be appreciated.
 
Thanks!
 
Amber

A:Hangs up on Welcome screen, will boot in safe mode

Please boot into safe mode with networking and
 
Please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post. 
Please download MiniToolBox  , save it to your desktop and run it. Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size. Click Go and paste the content into your next post.

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RELEVANCY SCORE 76

I'm not really sure that I have a virus/malware issue but it is highly suspected. Windows XP Home is not able to boot and stops at the splash screen even in safe mode. I have tried to locate a problem by booting from CDROM with BartPE and trying to run portable apps like SpybotSD portable and Malwarebytes. Each one was unable to run because they tried to write files to the boot drive, which was a CDROM. The BIOS on this laptop will not boot from a USB device. I have removed the drive from the laptop and have it connected via USB adapter to an XP Pro desktop. I discovered that most directories in the profile areas were unaccessable, "access denied" errors. I manually changed the properties on all the directories that it would allow me to do so I could access the files. There are still several directories in some of the user directories that I was not able to change the access properties, logged in as Administrator.

I need advice as to what proceedure to use next. AVG Free addition hasn't found anything of any consequence but it is skipping any directory that it can't access. I want to find out what is going on as I need to move the data from this PC over to the new PC the customer has purchased. I was able to image the drive using DriveimageXL but I did get a couple of CRC errors near the end of the process. Any help would be appreciated.

Kevin

A:XP home hangs at splash screen will not boot even in safe mode

Not sure why I received no response.

Did an extended hard drive test, took and hour and a half to run, and the drive failed the test near the end of the test cycle. It had perviously passed the quick test. So in answer to my own question, I do not have an infection on this machine.

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RELEVANCY SCORE 71.6

Hi, today I decided to restart my PC but it got stuck at the "logging off" screen, so I just held down power button to turn it off.
When I tried turning it back on, it got stuck at the windows logo. Safe-mode won't work, nor will system recovery.Note: I had not made any hardware changes in the past 3 years. I also don't think I have made any big software changes in the past couple of weeks.
 
________________________________
What I was doing before I decided to reboot:
I was reinstalling different versions of firefox because I was having flash issues (FF and Flash arent very compatible on some of the newer FF versions)
 
So I installed 30.0 and it asked me reboot to finish the installation and here I am. I don't think it's related, might be just a coincidence.
_______________________________
Full details of what is happening:
Normal boot-up freezes at the windows7 logo. The animation freezes too. PC does not auto re-boot.
Safe-mode gets stuck while loading components. Notably at storport.sys (not sure if I spelt that right) PC does not auto re-boot.
System recovery freezes after a while during the © Mircosoft Corporation screen with green loading bar. PC does not auto re-boot.
The little light that flickers when the PC is doing something is not lighting up during the loading screens. It flickers for the first couple of seconds and then just stops (or very faintly flicks every 3-4 secs) The loading screen animation then freezes after ~10-15 seconds.
Information ... Read more

A:PC/Safe-mode/recovery mode won't boot (stuck at windows logo)

Sorry to double post...
 
Tried reseating the RAM, no luck...
 
Tried booting recovery mode from a rescue disk I made a couple years ago, same result...
Picture:
http://imgur.com/qw4Sdml
 
Freezes right there after 15~20 seconds...

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RELEVANCY SCORE 71.2

I'm currently trying to fix a laptop that no longer starts up Windows successfully. Letting it normally start up it hangs during startup (left for hours and it goes nowhere). Trying to boot into safe mode, it stops at crcdisk.sys completely. This problem first started when the person using the laptop suddenly had it freeze on them and decided to hard reboot it.

Now, I've tried booting Puppy Linux to access the hard drive and see if I can go about any of the recommended solutions that I've found (deleting possible problem system files) but the laptop just won't boot from CD. I can verify that the Puppy Linux CD works flawlessly but the laptop simply won't boot from it. I'm afraid it has something to do a bad CD/DVD drive (it's an older Sony Vaio and quite a few from what I can find have had similar problems with bad CD/DVD drives) so I'm really at a loss for what to do. The drive has been extremely temperamental in the past, randomly not reading or writing CDs but now it seems like it doesn't function at all. Sometimes it'll sound like it's spinning up the CD to read it but it doesn't load anything and sometimes it doesn't even bother spinning up the CD at all.

Also, I don't have the Windows Vista install CD for it otherwise I'd try that (even though it just as likely probably wouldn't work it seems if the drive is bad) and I don't know if there's some way to access a built in repair fu... Read more

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RELEVANCY SCORE 69.2

Hi Guys n Gals , my name is Mark , I have an old laptop I am trying to get going , it has never been online so its not a virus , and the cd rom does not work , and no USB sticks have ever been plugged in all it was used for was playing bejewelled the old one and windows games , not pad then kind of tasks . once shut down moved to new place , unpacked , it would not start up.   by this I mean ... the screen that shows up usually after a improper shut-down .... Safe mode ... Safe mode with network .....  Start windows normally ... that screen ...  no matter what selection I make it freezes there and I can no longer move or alt cntr del ... nothing works .. power button . also Its so old i cant figure out how to boot from usb as the cd rom does not work . I thought I figured it out , but it kept bringing me to the start normally ,,, safe mode ... safe mode with networking screen after 15 seconds of black screen , witch is the reason I thought it was working because generally when I boot other computers the screen goes black with the small flashing thing in the corner for a few seconds then starts booting windows , but this one brought me to that menu then froze ...   
here is a pic of the menu i speak of .
 
 ACER TravelMate 4000 Series MODEL: ZL1
 
Thank you very much for reading my post!
 
Mark

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RELEVANCY SCORE 68.4

There is no malicious software.I have gone through Malwarebytes,TDSSKiller,Kaspersky,etc.Nothing was found.
It doesn't entirely freeze.I can move the cursor which usually is a blue circle.Sometimes more things like highlight icons w/ the cursor or the clock keeps going.
Sometimes when I press ctrl+alt+del and open task manager,the programs that didn't open when I clicked on them will open up.Most times pressing ctrl+alt+del does nothing though.
It works fine in Safe Mode and Safe Mode with Networking.I have disabled all start ups and every service except Microsoft ones and restarted in Normal mode.Still the same problem.
I used checkdisk and it said nothing is wrong.
There are random times where it works fine.No specific time of day.It just happens.Most times it is this way though.

A:Laptop only works in safe mode.Hangs w/ blue circle in Normal mode.

Did you disable the startup items and services in Safe Mode, and then restart in normal mode?
 
Essentially what you are trying to do is a Clean Boot, this has to be performed in normal mode.
 
 
 
***This is a diagnotic tool for Windows Vista, Windows 7, and Windows 8.  This will not repair your computer, but it may point to where the problem lies so that a repair can be made.***
 
Warning:  Disabling items in Services or Startup may leave your anitivius disabled until the process is ended.  For this reason I would suggest that you perform this process off line.
 
Step 1
 
(1)  Click on the Start orb , then type msconfig.exe in the Search programs and files box.  
 
(2)  When msconfig is seen in the pane above the search box and under Programs, right click on it, then click on Run as administrator.
 

 
If you are prompted for an administrator password or for confirmation, you should enter the password or provide confirmation. 
 
Step 2
 
(1)  Click on the General tab.   
 
(2)  Click the Selective startup option. 
 
(3)  Remove the check mark in the Load startup items  check box. 
 

 
Step 3
 
(1)  Click on the Services tab. 
 
(2)  Place a check mark in the Hide all Microsoft services check box, this will remove the Microsoft Services from the list but will still be running. 
 
(3) ... Read more

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RELEVANCY SCORE 68.4

Hello, I'm hoping someone would be able to help me resolve this so that I can avoid having to reinstall Windows. Here's the situation: my laptop suddenly cannot boot up anymore; it usually hangs when the "Please wait..." dialog shows up with the text "Windows is starting up...", but sometimes it goes as far as the login prompt, then hangs after I enter my credentials and press Enter. When it hangs I cannot even move my mouse cursor. I can only think of two things I did out of the ordinary that created this mess:
I installed the driver for the Turtle Beach AudioAdvantage Micro USB stick audio card before my PC started hanging. However, after I installed the driver I was forced to reboot, and my computer rebooted just fine.
I closed my laptop's lid to put it in sleep mode while MyDefrag (formerly JkDefrag) was running. I have done this in the past without any issues, but this time when I exited sleep mode my computer was hanging, so I forced a reboot. This trouble started after I rebooted.

I am able to boot up in Safe Mode, but not Safe Mode with Networking, which leads me to think that maybe some network related drivers got corrupted. Some more info on my setup:
I have Windows XP Pro SP3 installed (v5.1.2600)
I have Avira AntiVir and Comodo Firewall installed
I am not using Hibernation
Audio: SigmaTel STAC9751
Graphics: Intel 945 GMS
Chipset: Mobile Intel 945 GMS Express
Netcard: Realtek RTL8101L
Wifi: Intel PRO/wireless 3945

Update 1: ... Read more

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RELEVANCY SCORE 68.4

OK ... Not sure what caused this but ....

When I got home, computer was in blue screen. Unplugged and rebooted. Hung at Starting Windows. Unplugged again and rebooted. Selected user and continued on. Hung after desktop image was downloaded and normal desktop was presented. If I moved the cursor to the task bar, got hour glass. Could not get task manager to appear and could not start any program.

Booted in safe mode with networking. Opened firefox in safe mode and it was really funky. Could not get to techguy.org. Showed some porn. Basically, it was highjacked.

Ran hijack this (probably an older version) which I then copied onto flash drive and copied onto my laptop for posting here.

Need help, thought I'm concerned that I won't be able to download any programs you suggest onto the affected computer.

Thanks,
Dave
Logfile of HijackThis v1.99.1
Scan saved at 9:42:33 PM, on 12/23/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://finance.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = h... Read more

A:Virus - browser issues in safe mode/hangs in normal mode

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RELEVANCY SCORE 68.4

Not sure exactly what happened but couple days ago the laptop started to hang up or freeze when I tried to run any application, such as a browser, control panel, and even task manager. If I need to turn it off I have to hold the power button which I know is not good but otherwise I would not be able to reboot. If I go into safe mode I can use the computer somewhat sluggish but I can at least open up programs and even get on the internet. I cannot do system restore as this had been turned off. I had a conflicting driver issue that I installed, but that has not helped, I dont know what else to do. Please help this is my only computer.
 

A:Solved: Help, laptop only works in safe mode, hangs up in normal mode.

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RELEVANCY SCORE 68.4

I have been having problems opening any files or using Internet when booting up in normal Mode, system is slow and eventually hangs. I have run all of the virus SW, and even some driver repair programs. Have tried recovering to earlier date, still problems. I don't want to do a total recovery and re-apply W7. Any suggestions on how to detect whether I have another driver corrupt, etc. ?

A:SYstem hangs when opening apps in Normal Mode, OK in Safe Mode

Boot into Safe Mode. This will write a log file Ntbtlog.txt in the Windows folder. If any drivers failed to load they will be listed there. You can post the file if you like.

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RELEVANCY SCORE 68

My laptop hangs up/ freeze in normal mode. Now I can only open it on safe mode. I was only copy pasting some files couple days ago when it happened. I have to hold the power button to turn it off. I already tried system restore and reformatted it twice. I'm using HP Pavilion dm4-1160us, windows 7 64-bit. HELP!!!
 

A:Help: laptop only works in safe mode, hangs up in normal mode

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RELEVANCY SCORE 67.2

Sorry if this has been asked before or if this is the wrong forum but ever since I tried to install the Catalyst 16.2 drivers for my AMD HD 6670 (the last set of drivers available for this card as it's now considered 'legacy') my computer has refused to do anything in normal mode and I have been using it in Safe Mode for the past few days.
 
On the day that it started, I went to sleep and woke up to find that the driver installation had failed and found my computer was running very slowly so I decided to restart it. When I restarted the computer wouldn't do anything at startup and would say 'not responding' if I tried to click anything. Although I sometimes managed to open up Windows Explorer, when I press download the bar you get when searching for files etc. to do with loading reaches the end and just doesn't do anything (staying in the libraries page).
 
I've followed a few instructions and completely uninstalled the drivers in safe mode, I've run MalwareBytes, I've run ESET's online virus scanner, and I've tried to run Avast's boot mode scan (it didn't work, it just booted into my normal mode on my computer which also, didn't work).
 
My computer is absolutely fine in Safe Mode and runs faster than I've seen it run in a while.
 
Thanks for the help.

A:Computer Hangs in Normal Mode but not Safe Mode

Catalyst should have created a Windows Restore Point. So, if you can get it to boot into safe mode, you should use system restore to rectify the failed Catalyst install.
 
Windows should have a workable driver for your 6670 in its driver database. You can also go to website of the maker of the card for the latest driver.
 
To make your PC work better out of Safe mode.
 
If you reinstall Catalyst to get your driver. I have found you can disable the AMD External Events in Services. 
You can use Blackviper.com to streamline you services.
You can use Autoruns http://www.bleepingcomputer.com/download/autoruns/ to slim down your start up applications.

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RELEVANCY SCORE 67.2

Hello everyone,

I am having issues after playing Diablo 3 last night. When I was exiting the game my screen froze up and I couldn't press any keys and I was currently in vent where I heard one of the guys voice on repeat for 10 minutes straight so I decided to do a hard reset. After the first restart the windows logo would pop up and begin loading. Then my BSOD happen at that moment. I tried restarting in safe mode as well to no avail getting the same BSOD. I also decided to switch off my disk drives one by one but the same BSOD happens as soon as the windows logo appears for several seconds. I also switched my RAM around thinking it was a faulty RAM slot or stick but same results. This is the BSOD that flashes before my computer restarts:

STOP: c000021a {Fatal System Error}
the verification of a KnownDLL failed. System process terminated unexpectedly with a status of 0xc0000428 (0x008246d0 0x00000000). The system has been shut down.

I'm really not sure how to go about solving the underlying issues and any suggestions would be great. Thanks for reading! And let me know if there any questions you might have.

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RELEVANCY SCORE 67.2

Hello, earlier my computer started running very slow while browsing. I open taskman. and see some longer number and another name I didnt recognize. I closed them out, I meant to run malwarebytes but got a call then went to store. I got back and saw a blue screen.... I rebooted and now computer keeps rebooting at Win logo even in safe mode, it reboots at win logo, everything I click (safe mode, last known good, normal startup) it reboots. I think its a virus because it started running slow beforr the reboots and all kinds of unknown stuff wad in taskman, I need help asap, thanks. Typing this from cellphone.

A:Computer reboots at Win logo even in safe mode.

Please sit tight and be patient.

I have requested that an experienced helper who specialises in malware-related un-bootable computers respond to your topic.

Thank you.

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RELEVANCY SCORE 67.2

Hello everyone,

I am having issues after playing Diablo 3 last night. When I was exiting the game my screen froze up and I couldn't press any keys and I was currently in vent where I heard one of the guys voice on repeat for 10 minutes straight so I decided to do a hard reset. After the first restart the windows logo would pop up and begin loading. Then my BSOD happen at that moment. I tried restarting in safe mode as well to no avail getting the same BSOD. I also decided to switch off my disk drives one by one but the same BSOD happens as soon as the windows logo appears for several seconds. I also switched my RAM around thinking it was a faulty RAM slot or stick but same results. This is the BSOD that flashes before my computer restarts:

STOP: c000021a {Fatal System Error}
the verification of a KnownDLL failed. System process terminated unexpectedly with a status of 0xc0000428 (0x008246d0 0x00000000). The system has been shut down.

I'm really not sure how to go about solving the underlying issues and any suggestions would be great. Thanks for reading! And let me know if there any questions you might have.

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RELEVANCY SCORE 66.8

I'm new here and in hopes of getting this resolved. I just installed the new Norton Systemworks 2005 and rebooted after installation. When the boot screen got up to the blue screen with the Windows XP logo before displaying the login names where you put in your password, it just stops. I restarted a few times and waiting a few more times thinking it may need to 'finish' installing. But each time gave the same results. Finally, I went in with 'Safe Mode' and got in with no problems. Tried again in normal mode after looking around for any obvious problems (none found)... back to square one. Tried again in 'Safe Mode with Networking' and it failed like normal mode so I suspected a networking problem??? The last thing I tried which made me mad is that I tried to uninstall Norton Systemworks in 'Safe Mode' and that failed!! Anyone in these forums know the cure? :dead:
 

A:Unable to get to login screen, works in Safe Mode but in Safe Mode w/ Networking

Just a thought

Safe-Mode
Start \ Run \ msconfig \ diagnostic startup
disable any services attached to your most recent install and restart
should get warning next boot about using msconfig, its ok
One key service that needs to be available is the installer service
Try the uninstall, if doesn't complete
Try the uninstall string in the registry only if you know what you are doing

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

Under it you will see a list of installed programs. Some don?t show up as words but you can figure out what they are by looking at their values. What you are looking for is the uninstall string. Double click that key as if you were going to modify its value. Do a CTRL + C to copy and then exit the registry editor.

Go to START \ RUN and paste the uninstall sting and hit enter. This should launch the uninstall.

Just a thought though as I am not infront of a test system at the moment. You should research this a little further so you have a clear understanding of what you can and can't do with msconfig.

or simpler yet

Safe-Mode

Start \ Programs \ Access. \ System Tools \ System Restore

Select restore point prior to install of whats giving you the problem.

Again, Good Luck

PS If you try to install it again, turn of antivirus and other open programs etc..
 

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RELEVANCY SCORE 66.8

i have windows home xp edtion on parkard bell.in safe mode it is fine,but when on normal bootup mode it will hang up after 2mins aprox(then restart saying crit error,check hardware etc and being to dump files kernel),on a blue screen.

i tried a different graphics card,but no joy.so i replaced the hdd drive and put a fresh copy of windows xp pro edtion on,but it loads all the files(i have not pressed f6)i just let it run its course on the disc,then it hangs up on the blue screen again with the words(crit error 0x0000007f)check hardware etc and if this is the first time you have seen it try starting windows again.

Thankyou for all your time.
 

A:Solved: xp safe in safe mode fine...mormal mode blue screen

Start in Safe Mode and look in C:\Windows\Minidump for crash log files with a dmp extension, like Mini071008-01.dmp. Zip 4-5 of the latest ones and post here as a ZIP or RAR attachment. The log file contains information useful to determine what caused the error, most likely hardware.
 

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RELEVANCY SCORE 66.4

Background: Have had a few failed boots recently, but ignored these as XP would boot up fine after pressing reset. Had a power failure (OK, OK, I switched it off at the wall by mistake as it was shutting down) - since then, can't boot.

Situation now:
It gets as far as the Window XP logo with the blue blobs scrolling and then restarts. Sometimes I get the "Overclocking failed..." error, sometimes a CPU temperature failure message. Can't start in any of the safe modes, can't start with last good config, can't start normally.

Tried repairing / recovering using the XP disc, but it didn't recognise my Windows install on my C: drive. It only recognised an old install on my D: drive. Cancelled the recovery. Went into XP set up, which discovered the C: drive but said it was empty and couldn't recognise the format (FAT or the other one N-something something). Booted up in old D: drive XP set-up (successfully) and managed to save my personal files onto a memory stick.

Please help!

SOS.
 

A:Solved: Windows XP restarting after Logo - no safe mode

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RELEVANCY SCORE 66.4

Hi, this morning my computer randomly locked up and needed to be restarted. Now it will not boot normally, only in safe mode. When attempting a normal boot, it sits on the normal Win7 loading screen for 4-5 seconds and then goes to a black screen with the computer still running. No error messages, no BSOD, mouse/keyboard are dead. The only way to get any response is to power off then back on.

I have nothing plugged in except for the mouse and keyboard (they both work) - I also unplugged my storage HD with no result. I have reset the Bios to default settings and optimal default settings - no luck. The whole computer is relatively new (2 weeks old), but I have not installed any new drivers or hardware since the initial setup. Windows automatic update is on (This is probabyly the culprit? I don't know for sure)

Originally when running the startup repair, I was getting a badpatch error. Now I'm getting ExternalMedia. I can provide the details if needed for the repair failure message ( just need to run it again)

I've looked through a lot of tutorials on this site, so far:
-Turning off processes in safe mode and trying a "clean boot" does nothing - it still freezes at the same point.

-I ran both an antivirus and malwarebytes scan in safe mode - neither found anything.

-System restore tells me it cannot complete due to an unknown error (no other information). Despite this, when I load in safe mode it tells me it was successfully restored. I tried all four r... Read more

A:Crashes on Win7 Logo - Safe Mode Works

Well, I went to run the startup repair again so I could give full details on the error but now its telling me it can't find a problem. Despite this, the issue remains - Win loading screen -> black screen (monitor active, no command prompt, no mouse/keyboard, no BSOD or other errors)

I also want to say I tried the "Last Succesful Boot" option with no success.

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RELEVANCY SCORE 66.4

Hi,

I recently repurchased a computer off my brother who I sold to a while ago. I have the HDD from back then and simply swapped his HDD for mine. However, the computer simply loads up to the windows logo and then BSOD, and I can't pause the screen or get a good look at the error. Even in safe mode the same thing happens. I've repairing my PC with the windows 7 CD and sfc check using CMD but nothing works.

The only thing I can think of is the video card was upgraded and the drivers are messing up. However i have no idea how to install them as when i download them, they are in .exe format and you cant install drivers that are in exe format. When i plug my brothers HDD in it loads perfectly.

if anyone could please shine some light on this issue itd be much appreciated. thanks!

A:BSOD then restart after windows logo - cant use safe mode either

I would suggest reinstalling Windows onto the [new] HDD.

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RELEVANCY SCORE 66.4

Hello, earlier my computer started running very slow while browsing. I open taskman. and see some longer number and another name I didnt recognize. I closed them out, I meant to run malwarebytes but got a call then went to store. I got back and saw a blue screen.... I rebooted and now computer keeps rebooting at Win logo even in safe mode, it reboots at win logo, everything I click (safe mode, last known good, normal startup) it reboots. I think its a virus because it started running slow befor the reboots and all kinds of unknown stuff wad in taskman, I need help asap, thanks. Typing this from cellphone.
 

A:Computer reboots @win logo even in safe mode, otlpestd log

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RELEVANCY SCORE 66

my pc, after the xp logo, it hangs, i have to restart about 3 times to fix it, i have ran anti virus, and spyware scan, i think its a software/driver issue, any ideas how i can figure out what it is?
 

A:Xp hangs after Xp logo screen

Have you made any configuration changes lately? Have you tried booting into Safe Mode, run msconfig, or disable startup items? It could also be a driver. Look in Event Viewer for error logs in system and applications.
 

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RELEVANCY SCORE 66

I recently used DriverMax to update the drivers on my old Compaq desktop. When restarted, it got to the XP logo screen and did not continue to load. I shut it down and restarted. It came up to the screen that says- windows did not shut down properly...asking how I would like to proceed. I am unable to do anything as the keyboard won't function either. I believe that it was caused by the USB driver updates. both my keyboard and mouse are USB. Is there a basic start up program I can download and use either as a CD or Floppy??? or something else...
 

A:hangs on XP logo screen

Hi and welcome.
Will it start in Safe Mode - keep tapping F 8 as the Pc is starting up?

Do you have the original Xp install Cd?
As you have found it is always best to update from the manufacturers website.
 

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RELEVANCY SCORE 65.6

Hi guys, I need help on my Acer 4750G here. I've been lurking around the internet lately searching for this problem's solution. But no answer

Here's the story:
So this morning my I started my laptop, it kinds of frozen/lagged so I had to shut it down via holding the power button 'till the screen shuts off. In school (I'm still 13-14) I turned it on, the booting took an unusual time to start. Then BAM! Bluescreen flashed about 1/4 second I tried to start it via safe mode, it stucks on the driver called "classpnp.sys". Seconds later, the same flashing bluescreen happened.

I've done these:
-System restore (It seems to do something, it gave me no result either)
-Memory Diagnostic Tool (It says no problem found, damn)

I've also done writing this line via recovery's command prompt:
rename c:\windows\system32\drivers\classpnp.sys classpnp.old
And no result either...

I'm not sure if the troublemaker is the hardware or driver. I might want to get it to the manufacturer's shop, but it'll be costy...

Anyway here's the bluescreen code written by me, I'm using my sister's netbook so no copy-paste thingy:

A problem has been detected and windows has been shut down to prevent damage to your computer

UNMOUNTABLE_BOOT_VOLUME

(I'll skip this part)

Technical information:

*** STOP: 0x000000ED (0x871F9A38, 0xC0000OB5, 0x00000000, 0x00000000)

I really need a quick answer, I'm gonna need my laptop for a presentation and I forgot to copy the data to ... Read more

A:BSOD on boot logo, safe mode stuck at classpnp.sys

Alfrey,
* Is your computer under Warranty?

* IF you are able to...
We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

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RELEVANCY SCORE 65.6

hi everyone i got this prob im trying to solve. When i start the computer it runs good then when i reaches the windows logo the computer shuts right down. I tried to go in safe mode but when it starts to load the drivers info the computer shuts down and that's the farest i can get.

I tried these:
Reseat the memory
Clean the heat sink fan
reseat the heat sink
Cant even get to safe mode to scan for virus
And none of these worked it still shuts down any suggestions anyone thank you
 

A:Computer Shuts down when it reaches windows logo and safe mode

Brand and model? Operating system? Age of the computer, hard drive, etc.
Will it run in Safe Mode?
Will it run long enough to run MemTest86 for four passes or more.
 

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RELEVANCY SCORE 65.6

I booted into safe mode to try an fix a issue I selected to boot with command prompt butb I have a all black screen an can't get out of safe mode now I restarted the laptop a few times still the same 'anyone know how to fix this?

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RELEVANCY SCORE 65.6

Hello and thanks for your help.
I tried turning on my computer and at windows logo, right after animation, windows 7 doesnt load, keyboard lights turns off and nothing else happens for as long as we leave it on. Must press restart button. Cannot access safe mode by pressing F8. Cant remember last actions on computer, as it's been a couple of weeks. Probably uninstalled a program. I have antivirus and anti spyware up to date and I dont think it's a virus.
Again, it's windows 7.
Any advice? Thanks!

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RELEVANCY SCORE 65.6

I have checked the Boot menu and Hard Disk and boot option are seems to be OK, but still I can not go beyond the Window Microsoft logo screen..

It appears to be running with blue bar moving.. and after third times it stop running.. wait up to 15 minutes nothing happen..

Keyboard and Mouse also not work at this stage... I have to power down by keep pressing the Power button of machine.

Could you please help me out in running the window.
 

A:Window XP hangs at Logo Screen, what does it mean??

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RELEVANCY SCORE 65.2

Hi guys,

first off, I imagine you get loads of people here who register to immediately start asking questions. I understand this must be rather frustrating. I can only hope you guys are used to it and thank you in advance for your time and advice.

Before explaining all details of my system and what I tried already etc., I would like to start with a quick question:

I get a BSOD immediately after the windows logo comes up (Xp PRO SP2), rebooting over and over. Booting in safe mode works fine (I'm using it now)
Could the problem be my power supply? It started making strange noises a few days ago so I suspect it could be the cause. The noises stopped now tho.

So could a bad P-S cause BSOD with normal boot, but still enable use of safe mode?

If the answer is yes I will buy a new PS first and test.
If the answer is no I will elaborate on my problem, specs and the things I tried already.

Thanks in advance for your help!

-N

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RELEVANCY SCORE 65.2

Hello my fellow techies!!

I have spent the last few days working on my friends Sony Vaio PCG-7184L(which by the way is not listed anywhere on sony's website). It runs windows 7 64bit and it freezes immediately after the Windows logo starts it's animation and there's about an inch of the top of the screen that is filled with weird colored lines. So I told him sure, I'll fix it, it's probably just a virus and should be fairly simple. I will list in sequence what I have done so far to diagnose/fix the issue. One more thing, it started doing this freeze up thing the same day he got it back from the Geek Squad at Best Buy, who were doing a simple update and cleaning from what my friend told me. OK, here's what I did...

1. Tried booting into safemode, froze, on hal.dll, with same colored lines at top of screen
2. Tried booting into ERD Commander 2k8 and froze at the same spot.
3. Booted into Linux live CD and scanned for viruses with avast, there were none.
-This is when I looked at his hard drive capacity and realized that only windows was installed, Best Buy must have wiped everything and not told him.
-OK, no viruses, so I'll run hardware checks
5. Found a place to d/l the windows 7 64bit repair disk and ran it only to have it tell me that it can't automatically fix the problem, followed by a report as to which tests were successful and which were not.
4. Booted into Hiren's Boot CD and ran every hardware tester available ... Read more

A:VAIO PCG-7184L, freezing at Win7 logo, safe mode freezes on hal.dll

So I just ran the windows repair disc again and this is the Startup Repair problem details:

Problem Signature:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 886
Problem Signature 05: ExternalMedia
Problem Signature 06: 1
Problem Signature 07: FailureDuringSetup
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033


This is the Diagnosis and Repair details, I have to type all this up by hand so I excluded everything that was successfully tested:

Number of repair attempts: 1

Session Details
-------------------------------------
System Disk = \Device\Harddisk0
Windows Directory = D:\Windows
AutoChk Run = 0
Number of root causes = 1

Root cause found:
----------------------------------------
Failure while setup is in progress.

----------------------------------------
----------------------------------------

These are the tests that were successful all with an error code of 0x0:
Check for Updates
System disk test
Disk failure diagnosis
Disk metadata test
Target OS test
Volume content check
Boot manager diagnosis
System boot log diagnosis
Event log diagnosis
Internal state check
Boot status test
Setup state check

 

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RELEVANCY SCORE 64.8

Typically the problem is somewhat intermittent and happens on the first startup for the day. The hang is at the XP logo screen were the blue progress bar continually cycles. To solve the problem I press the reset and this takes me to selected start were I choose start in Safe Mode and then restart to normal. I then can restart any number of times during the day with no hanging.

I have removed the computer from its original location and thus from any and all external peripheral components, i.e. printers, scanners, copiers, sound system, game controllers, USB flash drives.

I relocated the computer and connected a new key board, mouse, monitor, sound system, and a modem cable for internet and the problem still occurs in the new location with all new or different external components.

I have read through several like posting on these forms, however, I have not found anything that is acting similar to what I am experiencing.

There are a couple options I am going to try that I found on the postings, the one in particular is the HD SATA cables, after that I have no options and will be looking for suggestions.

Any & all help will be greatly appreciated.

Regards
 

A:Windows Hangs on Boot at XP logo screen

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RELEVANCY SCORE 64.8

Here is what I think happened. First of all I have a gateway M285 (tablet pc). Anyway I left the room with my laptop on battery power. After I came back I pluged it in and turned it on and noticed it was taking forever to load windows (just hung on splash screen). After awhile it just gives me a blue screen that said something about 0x0000003 STOP error I believe. I have a hunch that the computer was installing Windows Updates when it died. Could have that corrupted some system32 files? Since my pc is a tablet and belongs to my college I have no windows xp cd except my addition from my desktop....however I tried to run recovery mode but it does't recognize my sata drive. Right now I'm running ubuntu (linux) on it from a cd. I did end up mounting my drive (with windows on it). However I'm not sure where the problem lies. Is there anything I can do in Linux to fix the problem? Is there a recovery option that works for sata drives? Anything...would be helpful.
 

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RELEVANCY SCORE 64.8

Hi,My SL510 will not boot past the ThinkPad / Intel logo. The keyboard is completely unresponsive so cannot press any function key to interrupt normal startup to try access bios or access repair options. The USB mouse briefly lights up as power is registered at port but then goes out.I was not last person to use it and unfortunately rest of the family are IT illiterate so they've no idea if can remember if it had issues when shutting down etc. So far I have:Removed external power & tried on mains only.Removed mains and tried only on battery power.Removed hard disk, booted to see any complaintsRemoved RAM, swapped it around and used only 1 RAM board in both slots. It beeped unhappily when RAM not present but made no difference. Nothing has made a difference. At moment fan is running whilst sat at boot logo but will often just stop dead at same time the screen appears. Certainly does if cover is off.Help!Thanks  

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RELEVANCY SCORE 64.8

Help! Windows hangs at loading screen Hi guys, I'm new to this forum and I'm currently having quite a problem.

What happened that resulted in my problem:

1. Computer working totally fine.
2. Attempted to overclock CPU (without much experience)
3. Computer unable to boot
4. Reset CMOS Jumper to reset BIOS back to default.
5. Windows starts up normally, but hangs at the black loading screen where the windows logo is there and there's a little blue bar moving from left to right. Half way loading, the blue bar would just freeze and nothing happens even after many hours.
6. After restarting my computer, it brings me to a black screen asking me to boot safe mode/safe mode with networking/ safe mode with cmd or use last known good settings or start windows normally.
7. Only by selecting Safe mode OR Safe mode with CMD will my computer start. By selecting the others, windows still hangs at the loading screen

Things I have done to try to solve this problem (not in order):
1. Reset CMOS again
2. Replace computer battery
3. Moved around my 2x1GB RAMS and even sometimes just use 1 stick
4. Under safe mode, assessed to msconfig to select diagnostic start-up only.
5. Unplug and plug back hdd.
6. Removed wireless adapter.

Despite doing all these, the problem still continues.
 

A:Windows hangs at loading (XP logo) screen

Boot into Safe Mode, do Start > Run, type CMD press Enter
In the new window type CHKDSK X: /F where X is the drive letter your XP is on
(usually C, there is a space before and after X: ) press Enter
type Y to confirm, press Enter
then restart the computer and CHKDSK will check the disk.

If that didn't fix it boot using Safe Mode again and try a System Restore to a time before you tried to overclock the PC.
 

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