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T480 battery discharge problem: internal battery goes first at all times!

Q: T480 battery discharge problem: internal battery goes first at all times!

Please reply to this post if you are experiencing the following discharging problem, or would have a perfect solution to it. Many thanks in advance When on battery, the Internal Battery discharges First, then, the External Battery. I got the machine around a week ago, and my internal battery has already gone through 8 cycles (when reviewed through the Thinkpad Vantage App). Yet, the external batter has only gone through 1 cycle. Given the ease of replacing the external battery, and that Thinkpad advertised a "hot swap" battery bridge feature, I do not find a rational for the current discharging behavior. There is a relevant posts on Reddit, but draining both of my batteries does not get things back to normal.External link: https://www.reddit.com/r/thinkpad/comments/83vqj5/t480_internal_battery_draining_first/

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RELEVANCY SCORE 200
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RELEVANCY SCORE 186.8

Please reply to this post if you are experiencing the following discharging problem, or would have a perfect solution to it. Many thanks in advance  When on battery, the Internal Battery discharges First, then, the External Battery. I got the machine around a week ago, and my internal battery has already gone through 8 cycles (when reviewed through the Thinkpad Vantage App). Yet, the external batter has only gone through 1 cycle. Given the ease of replacing the external battery, and that Thinkpad advertised a "hot swap" battery bridge feature, I do not find a rational for the current discharging behavior. There is a relevant posts on Reddit, but draining both of my batteries does not get things back to normal.External link: https://www.reddit.com/r/thinkpad/comments/83vqj5/t480_internal_battery_draining_first/













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A:T480 battery discharge problem: internal battery goes first at all times!

This may be related:
 
https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X270-discharge-internal-battery-first-bios-1-...
 
Z.

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RELEVANCY SCORE 186.8

I duplicate the thread to make support react howsome  original post: https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/T480-battery-discharge-problem-internal-...

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RELEVANCY SCORE 109.6

HiX270 discharge internal battery first bios version 1.26, any body have same issue I think this is the last bios versionThanks

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RELEVANCY SCORE 107.2

This is a Dell Latitude laptop with Windows XP
I let the battery die on it and when i plugged it in the next morning to turn it on I get that error message. I tried taking out the hard drive and putting it back in. The BIOS is not seeing any hard drive. It reads "<none>"
I am not sure if the battery discharging has anything to do with it or not.

Any help would be appreciated.
Thanks!
 

A:Internal hard disk drive not found after battery discharge

Faulty HDD Controller but I would have that laptop check out if you can. Most likely it's the MOBO that is to blame. MOBO = Motherboard. See if that was XP not seeing the HDD then you could re-install XP. But you said your BIOS is not seeing the HDD. It could also be your HDD as failed. Normally DELL has a tool that you run to test your system out. This tool is use by DELL Certified Techs to see where your issue is. HDD, MOBO, Battery. Most of the time the MOBO is replaced. Then HDD then the Battery to solve your issue.
 

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RELEVANCY SCORE 104

I've discovered a good while back that Lenovo has decided to allow the internal battery to discharge first on ThinkPads with the bridge battery system depending on which battery has a lower wear level. This has been discussed multiple times such as in the following links:https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/T480-battery-discharge-problem-internal-...https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/T470-Choose-to-drain-external-battery-fi... https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/T470-power-bridge-wired-battery-discharg...https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/Battery-issues-about-my-t470/td-p/382544...https://forums.lenovo.com/t5/ThinkPad-T25-Anniversary-Edition/T25-battery-discharge-order/td-p/39220...https://www.reddit.com/r/thinkpad/comments/9dp58f/battery_discharge_order/https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/Dear-Lenovo-please-answer-this-question-... Lenovo has not responded to the multitude of customer requests and complaints in regards to this issue. The other day my internal battery was discharging first. To my surprise, the battery guage got stuck at 7% for a long time so I knew something was wrong. So I reboot my system, and when the computer rebooted, I got an error message saying that the internal battery could not be detected. When I got home I charged the battery and discovered that the internal battery had drained all the way to 0%... Instead of swit... Read more

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RELEVANCY SCORE 101.6

Hello, i am really shocked about the Lenovo Quality. I have a T480, and since today Batterbay shows me 42,7% Wearlevel for the internal Battery..Looks like a joke, but its true...Calibrate dont solve the isuse, it double the issue (Wear Leve was before calibrate round about 18% which is also heavy for a 5 month old T480)

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RELEVANCY SCORE 86.8

My laptop currently doesn't stay turned on with my battery, after unplugging it, it will stay on for a couple of minutes then turn off. My battery isn't draining so it's not being reconditioned. I've tried running the software currently installed with it to recondition the battery, the test shows it's fine but it overheats during the reconditioning process. (tried running it while I was asleep) Please help, I'm at the end of my rope.
 

A:Battery can't discharge enough

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RELEVANCY SCORE 86.8

Hi,
when my E-10 is fully charged the battery will fully discharge it self without the pc used in about 2 weeks,
the pc is not on stanby it is shutdown via the start menu.
Is this normal or has the pc or battery got a fault.
Kind regards
grimo1

A:E-10: Battery discharge during PC was off.

Hi,
It's perfectly normal, don't worry ;)
See you,

Alcahest

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RELEVANCY SCORE 86.4

Hoping this problem will be noticed by more people, the original post on this issue came from:https://forums.lenovo.com/t5/Linux-Discussion/T470-Linux-Power-Bridge-wrong-discharge-order/td-p/365...https://www.reddit.com/r/thinkpad/comments/63odjr/t470_battery_order_question_internal_discharges/ Brief description: same problem with OS including Win 10, Ubuntu 16.04, Gentoo etc. The internal battery always gets discharged first regardless its remaining power, which is generally harmless but seems not so good for the internal battery life. With my own T470 machine, updated with the latest 1.29 BIOS, this problem remains. According to searching results online, this little bug came with early versions of X's and T' including T460. PS: this issue had been successfully fixed with T460 via BIOS update 1.26, hoping it would be fixed with T470 sooner or later. Best regards. 

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RELEVANCY SCORE 86.4

After a round of Windows updates, I went to turn on my laptop and recieved the "Primary internal battery (601)" error.  After this screen, however, Windows would not load.  I have tried taking the battery out and 'draining the charge',  and starting up the computer plugged directly to AC with no battery.  Windows still does not load.  The start-up test in the diagnostics menu said the battery needed calibration, however when I go to run the battery test, it gets to "waiting for battery to charge" and exits out of the test without giving me any results at all.  Currently when turning on the computer I no longer get the "primary internal battery" error, it just goes directly to a black screen with blinking cursor.  Any help is appreciated, I'm completely at a loss here!

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RELEVANCY SCORE 86.4

Hi everyone, Title says it all, I know this topic of discharging internal battery first has been brought up a lot, and that the reason behind it is this: The T470s are designed to drain the battery with least wear first so as to degrade both batteries equally and prolong the laptop's overall battery life. However, as I'm using a new 61++ battery, clearly somethig is going wrong somewhere as the year old internal battery cannot be in better condition than the brand new external.https://gyazo.com/6c12f3f40514599d04d852a8589189ab Any ideas? Thanks!

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RELEVANCY SCORE 85.6

Is it really advisable to let the battery in my laptop completely discharge occasionally? A lot of people seem to say this and I don't see anything in the owner's manual about it.
 

A:discharge laptop battery?

not just occasionally... you should allow it to fully discharge every time. this is not always possible, but try to as much as you can. rechargeable batteries will hold a longer lasting charge if it goes through a full discharge cycle first.

All rechargeble batteries have a lfe span which is measured by the amount of times that it can be recharged. so naturally if you allow a battery to discharge fully before recharging it, then you reduce the number of times that it is being recharged thus extending it's usable life span.

that being said, leaving a laptop plugged in all the time will kill your battery much faster thn it should because while it will not overcharge your battery, it will keep on recharging it when it loses a little bit of power (and yes, batteries will drain even if you're not using it)

speaking from personal experience with my trusty old Dell Insipron 8000 (don't laugh.. this thing was top of the line 6 years ago and it still works good to this day )... i used to buy a battery for it each year, but after the 2nd battery died, i stopped leaving it plugged in and I let it discharge each time before charging, I'm on the 3rd battery now... the first 2 lasted a year each. but the battery i have now has lasted 4 years and still holds a 2 hour charge. (if I used my laptop every day, which i don't, then it would not last 4 years. but because I allow the battery to go thru full charge and discharge cycles it will still hold a good charge ev... Read more

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RELEVANCY SCORE 85.6

Hi, I'm a T25 user. I've seen several posts about the new discharge behaviour on thinkpads (i.e. to discharge the battery with least wear first) however, like many other users I would like to discharge the external battery first, since I purchased the 72Whr battery for this purpose. In another post, it was suggested that this behavior might be fixed soon - any updates?

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RELEVANCY SCORE 85.6

Hello,i bought a notebook hp pavilion ak112nl one week ago and I noticed that the battery runs out in 2 hours. I also noticed that windows do not properly shows the remaining time .How is it possible if your computer is new ? 

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RELEVANCY SCORE 85.6

Can anybody please tell me why the battery is going down with the computer turned off?

A:Battery discharge while Satellite L50-A-19M is off

USB Sleep and Charge is enabled?

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RELEVANCY SCORE 85.2

I finally upgraded from the X201 to X270. This is a refurbished mahcine from lenovo. My internal battery discharges very fast. I ran through the utilities. I was on for 2.5 hours surfing with Google Chrome and only had 20% left. Is this normal? If not, I will need to buy an extended battery. My X201 lifespan is much better.

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RELEVANCY SCORE 84.8

On my T470s, the main battery discharges before the replacable battery. As a result, at the moment the discharge count is 9 for the main battery, and 2 for the replacable one. I have updated the BIOS to version 1.14, but did not change anything. I am using Ubuntu 17.04 with TLP. I have seen similar issues on other Thinkpad laptops. Is there anything I can do to change this behaviour except for waiting for a BIOS release?

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RELEVANCY SCORE 84.8

I have just bought a lenovo yoga 2 11 (intel core 3 processor) and the battery drains when the laptop is switched off. I am really not happy with this. I have tried everything from gauge reset but that doesn't work. Help! What can I do to rectify this problem. I sm not a happy customer ...
 
 
Moderator comment: Post and reply split to new thread in proper forum. Subjects edited for clarity. Was: Re: yoga Tablet 10 battery discharge when turned off

A:[Yoga 2 11] battery discharge when turned off

There's a separate forum for Windows tablets:
 
http://forums.lenovo.com/t5/Idea-Windows-based-Tablets-and/bd-p/IdeaTabWindows
 
 
Moderator comment: Sorted, thanks.

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RELEVANCY SCORE 84.8

Hi, when i use the external battery alongside the internal one it is always discharged to 5% before switching to the internal battery in my T440. Can this behavious be changed?Best Regards

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RELEVANCY SCORE 83.6

I have been getting this weird charge discharge cycle on my Pavilion 15. I pretty much have my Laptop always plugged in. A couple of days ago it shutdown in a blink even though it was at full charge. Then it would'nt start even when I pressed the power ON button. It started after I took out the battery and put it back in. Ever since then its trapped in a cycle where it always shows "2 mins to charge" in the notification icon and a certain percentage. Then when the percentage hits 100 it stops charging and instead discharges gradually even though it's plugged in. When it hits 0% it shutsdown again and won't start till I take the battery off.  Can someone tell me whether this is a problem with the battery or the charger and how can I fix this. Thanks

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RELEVANCY SCORE 83.6

I have a new (Jun purchase) HP DV7T-6100 CTO Quad Edition Entertainment Notebook PC?. I just noticed that after normal shutdown there is an approximately 1% / day leakage in the battery. That is if I shutdown with the battery at 100% capacity and then use the notebook in 10 days, the capacity will be at 90%. Is this normal?











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A:Battery discharge on daily basis is normal ?

Hi, Yes, it's normal and is one of the chemical properties of a lithium ion battery. Regards, DP-K

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RELEVANCY SCORE 83.6

Hi, I recently acquired the aspire e5-491g laptop. I notice that the battery will discharge 6% of power itself after 3 days of non-usage (shutdown). I have turn off the usb charging function and still the problem persist. Can anyone who have experienced this issue or any technicians advise if the laptop I am having now have a battery problem? Thank You

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RELEVANCY SCORE 83.6

Dears,  I'm facing this issue in my Thinkpad X240 "Battery #1 not present", I've tried many solutions like BIOS/Power manager/Battery device manager update ... but nothing works out. At the power manager interface, I can recognize just the removable battery.Do you have please any suggestions to activate my internal battery ?  Thank you.

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RELEVANCY SCORE 82.8

Hi everyone. Best regards from Poland. I had a problem with my T430s (i7,16GB RAM, 250GB SSD). Since 3 months laptop quick drains battery on sleeping mode. I bought new original battery (44mWh) and i had 2 used batteries. When i close screen then laptop go to sleep mode - OK, but when I in the morning opened then i see  only 30-40% battery (before 100%).

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RELEVANCY SCORE 82.8

Brand new laptop (purchased 3/26/2017 at Best Buy)...same problem.  Battery drains from 100% to 90% when the laptop is fully shut down in less than 24 hours.  After two days, while fully shut down, battery drains to 80%.  What happens in two weeks...I haven't tried yet, but suspect that the battery will be fully depleted.  I have no attachments in the 1 USB port or 2 Thunderbolt Ports.  I use a Microsoft Blutooth mouse. HP Spectre x360 Convertible 13-w0XXProduct # X7V20UA#ABAOperating System:  Windows 10 Home 64-bitMicroprocessor:  Intel(R) Core(TM) i7-7500U CPU @ 2.70GHzSystem Memory: 16GBMemory Slot 1:  8GB  SK Hynix 1867MHzMemory Slot 2:  8GB  SK Hynix 1867MHzSystem Board:  827E 94.55System Bios:  F.22 I attempted HP online assistance and was told that the overnight discharge was "normal" and is intended to eliminate static charge buildup.  I was also told that startup after shutdown places a large drain on the battery and could decrease battery capacity.  At that time I had not seen the continued depletion of the battery over a two day period.  The HP support tech re-updated my bios (I had already done it) and the battery software.  After those explanations and efforts the condition still exists (battery continues to discharge when shutdown). After research online, I have seen several solutions posted, most of which are unsuccessful.  Some individuals, however,  r... Read more

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RELEVANCY SCORE 81.2

I have changed two batteries since I purchased my Laptop. I bought it 15 months back.
So, I have been going through the things that make my laptop batteries' life short.
After Reading many articles about batteries, I have made some inferences:
1) Internal stress inside the battery will be at peak, when it is Fully charged. Actually keeping it plugged in for long time causes, temperature increase inside the battery and life is reduced.
2) Never bring the battery to discharge fully or below 30%.
3) Plug out the battery when gaming. Keep the battery exposed to lesser than 40 degree celcius.
4) Discharging the battery at higher rate reduce battery life.

SO, Here is what i am doing. I pull out battery while gaming. I never charge more than 85%.
Also need some suggestions from you to increase the battery life.

A:Method to enhance laptop battery life and increase discharge cycles.

  
Quote: Originally Posted by Imrankhan


I have changed two batteries since I purchased my Laptop. I bought it 15 months back.
So, I have been going through the things that make my laptop batteries' life short.
After Reading many articles about batteries, I have made some inferences:
1) Internal stress inside the battery will be at peak, when it is Fully charged. Actually keeping it plugged in for long time causes, temperature increase inside the battery and life is reduced.
2) Never bring the battery to discharge fully or below 30%.
3) Plug out the battery when gaming. Keep the battery exposed to lesser than 40 degree celcius.
4) Discharging the battery at higher rate reduce battery life.

SO, Here is what i am doing. I pull out battery while gaming. I never charge more than 85%.
Also need some suggestions from you to increase the battery life.


A possible cause is purchasing "cheap" batteries, which may or may not apply in your case; they can also be a source of extreme overheating which can cause damage to internal parts. The last part is just an FYI.

HTH

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RELEVANCY SCORE 80.8

My T480 came with a battery that doesn't last long but also seems to have room for an additional battery.  Could someone direct me where to purchase the additional battery?  Lenovo support/chat/etc doesn't seem to want to help me at all, despite email requests, trying to enter chat (on hold for 45 minutes now) etc. Thank you! 

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RELEVANCY SCORE 80.8

Upon start up I get a 601 error message stating that my internal battery is very low and may need replacing.  Can you tell me how to replace the internal battery.  HP 15 Notebook PC, Model 15-1039wm, product # J8X12UA#ABA.  I tried to test battery but my notebook states it is unable to find one.  Thank you for any assistance you can give me.  Tree

A:Internal Battery Problem

 Hi, You need a new battery: https://www.amazon.com/Genuine-HP-LA03DF-Notebook-776622-001/dp/B00XXBEEYQ  776622-001 3 CELL BATTERY 31WHr 2.8AH LI LA03031DF776906-001 3CELL BATTERY 31WHr 2.8AH LI LA03031DF

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RELEVANCY SCORE 80

Hi,  I want to purchase a T480 with the maximum capacity of battery and I was wondering if can buy another one of 24wh? So I can switch the 72wh with the 24wh. Thank you

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RELEVANCY SCORE 80

Hey there!I reinstalled Windows 10 with new license key to my X250. Now internal battery is not working. I checked bios, internal battery is active but it doesn't work.... I installed power management driver but nothing changed.

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RELEVANCY SCORE 80

I get an internal primary battery message when I start up my laptop.   The charger is plugged in at the time.   If I unplug the charger I lose power within minutes.  If I leave it plugged into a charger I have no problem.     If anyone can give me the solution to this problem it would be most appreciated.   Thanks so much...Maggie

A:How do I fix a an internal Primary battery problem on my lap...

Hi, The error message you receive at boot and the description of the issue both confirm that your notebooks main Lithium Ion battery needs to be replaced ( not the cell on the system board as the message tends to indicate ).  The Primary (internal) Battery (601) error indicates that the storage capacity of the main battery has fallen below 25% of its original capacity. Further information on this can be found in the following HP Document. http://support.hp.com/us-en/document/c01443470 Regards, DP-K

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RELEVANCY SCORE 79.2

Dear all, I am considering to a T470 laptop with 3 Cell 24Wh Front + 3 Cell 24Wh Rear batteries. The spec page says that it wieghs 1.6kg.  Does the 1.6kg include the weight of the two batteries? Thanks for your help jozamm

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RELEVANCY SCORE 79.2

I am considering the T480 as my new laptop. The rear battery options are not entirely clear to me and I would like to make the right compromise between battery life and size/weight. There are 3 options: 24wh48wh72wh The last one is noted as cylindrical so I assume this will stick out on the back. But what about the 48wh battery, does that fit inside the laptop? And what are the weight differences?

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RELEVANCY SCORE 78.4

Hello Lenovo community, I need assistance regarding finding compatible external batteries for the T480. So far I have found 2 compatible T480 external batteries : (1) https://www3.lenovo.com/us/en/accessories-and-monitors/chargers-and-batteries/batteries/BATT-BO-Thin... (2) The second battery is the 72 watts also called "61++" However, after contacting chat support, we found that the battery was not listed. Only the 24 watts were listed. If anyone is searching for the part number for the 72 watts' battery, the number is "4X50M08812" I am posting to save other "T480" buyers' time if they are having an issue finding the 24 and 72 watts' batteries. Lastly, if anyone comes across other  external batteries that are compatible with the T480 that I have missed, please help me us out by adding to this post. Sincerely, T480 Enthusiast

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RELEVANCY SCORE 77.6

The T480_UserGuide_EN.pdf does not mention hot-swapping the removable battery, or how the Power Bridge works. I would like to know things like:1) Should the internal battery be above some charge threshold before hot swapping the removable battery?2) Is it safe to hot swap on AC power?3) Can the machine be used on only the internal battery (removable battery compartment empty)? Shouldn't this sort of thing be in the User Guide? Confusingly, page 101 says that the built-in battery must be disabled and the machine turned off and disconnected from any power sources before the external battery is removed. Have I missed something?

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RELEVANCY SCORE 77.6

Even though I have about 80% battery, windows thinks I have 44% only. This is bad because when one of the batteries gets discharged, windows decides it has reached critical levels and hibernates the system. This started happening after I enabled battery charge threshold and set the batteries to charge only until 80% and only when below 40%. I tried uninstalling the batteries from the device manager but it didn't help. 

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RELEVANCY SCORE 76

Okay, so I've been having a few programs with my computer...this including slowness, poor wifi connections, and odd performance of wacom tablets.

The problems with a tablet are described in more detail here--> http://www.sevenforums.com/drivers/1...ml#post1658350

Recently, before I signed into windows, a message on a black screen popped up stating something about my internal battery needing to be replaced. I'm on an HP pavilion laptop // HP pavilion entertainment PC.

Could the problems I mentioned above be related to the battery? I desperately need to be able to use my tablets for my major in college, and are majorly concerned with how they've been acting poorly with my laptop...could just replacing the battery work?

Also, would the 'internal battery' still be the battery that is capable of being removed from the laptop? Or does a laptop of two batteries?

A:"Internal battery" notices..what problems could a low battery cause?

This is the CMOS battery it is talking about. It should be replaced asap. But this is not a do it yourself job in a laptop. Better have some expert deal with it.

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RELEVANCY SCORE 74.4

I have done the custom settings for battery from dell power management. I have set that the battery should start charging when it is at 50% and stop charging at 80%. When the battery has charged 80%.It has stopped charging. But the discharging of the battery is not happening itself. I have to remove the ac power so that the laptop should start using battery instead of ac power. The battery should self discharge when it reaches 80% and start charging when it reaches 50%. which is not happening currently. Can any suggest any solution.

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RELEVANCY SCORE 74.4

Hello DELL COMMUNITY,
I can't believe this is an unsolvable issue...
my Studio XPS1340 isn't that old...
and my battery was replaced by warranty a little over a year ago...
it was charging fine...then suddenly, when I rebooted, I got:

WARNING: The battery cannot be identified.This system will be unable to charge this battery.Press Any Key to ContinuePress <F2> 2 times to enter SETUPPress <F12> and Any Key to enter Boot Menu
Do I just need to replace the battery?

A:WARNING: The battery cannot be identified. This system will be unable to charge this battery. Press Any Key to Continue Press <F2> 2 times to enter SETUP Press <F12> and Any Key to enter Boot Menu

Hi,
I apologize for the inconvenience caused to you. You can follow the steps below:
Drain the residual power of your computer and recaliberate the battery by following the steps below:

Power off your computer. 
Remove all the external peripherals  (printers, scanners or any other USB device) connected to your computer.
Please remove the AC adapter and battery of your computer. 
Press and hold the power button of your computer for 10-15 seconds to drain the residual power. 
Release the power button
Keep the battery out for atleast 2 - 3 hours.
Then insert the battery and charge it overnight with the system powered off.
Insert the battery in and connect the AC adaptor.
Then power on the computer and see if it works.

If the issue still persists, you can update the BIOS of the computer.
Note: Make sure the ac adapter is connected and the battery is charged 10% or above to update the BIOS. Also, disconnect all the external peripherals before updating the BIOS. All the programs should be closed and documents saved.

Click on the below link: http://dell.to/Th8z4k
Click on “Download File”.
Select “For Single File Download via Browser”.
Click on “Download Now”.
Save the BIOS on your desktop.
Once the BIOS is downloaded on the desktop, right click on it and select “Run as administrator”.
Follow the prompts on screen and restart your computer.

 Please reply with the findings.

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RELEVANCY SCORE 74

After my friend's laptop wouldn't run on battery power OR charge the battery I tried many "fixes."
 
Shockingly none worked that I found.
 
Only one thing worked for me to my surprise.
 
A last ditch effort was to open up the laptop (sony pcg-81114L) and disconnect the cmos battery for a few minutes to reset the CMOS.
 
To my surprise, when powered on, the battery instantly showed it was charging AND when removing the power plug the battery POWERS the laptop now! (and I'd thought I was wasting my time.)
 
Worked with an off brand battery also.
 
Many times this has saved many computers that have odd "unsolvable" things wrong with them.
 
Surely someone else has done this also but I haven't seen it posted anywhere to my knowledge.
 
Thank GOD for bringing the idea to remembrance!

A:sony vaio won't charge battery or run on battery power (CMOS BATTERY FIX!)

Hi askfault,
Do you have any information on how this fixes the battery problem? would be interested to know.
 
Xen

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RELEVANCY SCORE 73.2

Hi Everyone.One of our users battery stop working in his X1 Carbon. The warranty for the battery was expired, so we ordered a new battery for his X1 Carbon. Now the battery has arrived and i have installed the battery in the laptop. The battery works just fine, but Windows says "The battery is not detected. try reinstalling or recharging the battery to solve the problem.".Windows can't show if the laptop is charging and how much charg there is left in the battery. I have tried various things to find a solution, but nothing has worked yet. Links to things i had tried:https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/the-battery-is-not-detected-try-reinstalling-...I hope some fine folks can help me with this problem. ThanksBest regards - Martin RTX A/S

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RELEVANCY SCORE 73.2

It's so strange. Today when I turned on my laptop, suddenly, there was a message that my battery has problems so the computer might shut down suddenly. I tried different strategies, like uninstalling the battery driver, or letting the computer completely die. When it turned off itself at 6%, I turned it back on, and it was at 2 minutes battery life. Then in a few minutes, it said 4 minutes battery life for 6%. Now, it's passed an hour, and it says 3 minutes, but changes sometimes to 1-4 minutes. The battery meter is completely wrong, and I don't know what to do since it is closing the computer way too early. I'm still not sure what the problem is. Please help me.

A:Laptop Battery Meter is Completely Wrong and it says there's a problem with the battery

How long have you been using the laptop with battery? Is it still under warranty?

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RELEVANCY SCORE 72.4

Hi guys. I have a T470 and after the latest Windows update I encountered a battery naming issue. Before the update batteries had proper order and were named accordingly: battery 1, battery 2, no surprises here. But after the update I noticed the order has changed to battery 0, battery 1 (attached pic below) Yeah yeah, I understand arrays start at zero but what is that? I was just wondering is it just me or you guys have the same situation going on with your batteries? Is there a way to change the order back to "normal"? .


























battery_issue.JPG ?20 KB

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RELEVANCY SCORE 72.4

Hey, I really need help. I'm having problems with my laptop. It's a dell inspiron 7559 and was bought around January. Recently I have seen that the battery has no longer been as hot as it used to be when I first started using it. Along with the sleeve on the tip of the screen power adapter (below the part where the adapter lights up) has started to come off, exposing the wires. The battery has continually dropped down its percentage rate ever since I bought it, and it won't go back up. It is currently at 0% battery life and it says when you highlight over the battery icon ( plugged in, not charging). It also happens to show the BIO setup when I start the computer and shows that the batteries wattage and type cannot be determined. In the BIOS setup, the ac adapter type is unknown. The battery has not been through any harsh conditions along with the laptop. I have tried removing the battery, starting up the computer with the ac adapter (which is 130 watts), then adding the battery back, and ac adapter, then turning it on, but it had no effects. If I remove my ac adapter while my computer is on ,it instantly turns off. If someone can support me with this issue, it would be gladly appreciated. Thanks.

A:Laptop battery not charging, battery not identified, 0% battery life

It sounds likely the charge circuit on the mainboard is damaged.  Contact Dell to have the mainboard replaced under warranty.

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