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T480 battery discharge problem: internal battery goes first at all times!

Q: T480 battery discharge problem: internal battery goes first at all times!

Please reply to this post if you are experiencing the following discharging problem, or would have a perfect solution to it. Many thanks in advance When on battery, the Internal Battery discharges First, then, the External Battery. I got the machine around a week ago, and my internal battery has already gone through 8 cycles (when reviewed through the Thinkpad Vantage App). Yet, the external batter has only gone through 1 cycle. Given the ease of replacing the external battery, and that Thinkpad advertised a "hot swap" battery bridge feature, I do not find a rational for the current discharging behavior. There is a relevant posts on Reddit, but draining both of my batteries does not get things back to normal.External link: https://www.reddit.com/r/thinkpad/comments/83vqj5/t480_internal_battery_draining_first/

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RELEVANCY SCORE 200
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RELEVANCY SCORE 185.2

Please reply to this post if you are experiencing the following discharging problem, or would have a perfect solution to it. Many thanks in advance  When on battery, the Internal Battery discharges First, then, the External Battery. I got the machine around a week ago, and my internal battery has already gone through 8 cycles (when reviewed through the Thinkpad Vantage App). Yet, the external batter has only gone through 1 cycle. Given the ease of replacing the external battery, and that Thinkpad advertised a "hot swap" battery bridge feature, I do not find a rational for the current discharging behavior. There is a relevant posts on Reddit, but draining both of my batteries does not get things back to normal.External link: https://www.reddit.com/r/thinkpad/comments/83vqj5/t480_internal_battery_draining_first/













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A:T480 battery discharge problem: internal battery goes first at all times!

This may be related:
 
https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X270-discharge-internal-battery-first-bios-1-...
 
Z.

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RELEVANCY SCORE 185.2

I duplicate the thread to make support react howsome  original post: https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/T480-battery-discharge-problem-internal-...

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RELEVANCY SCORE 108.8

HiX270 discharge internal battery first bios version 1.26, any body have same issue I think this is the last bios versionThanks

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RELEVANCY SCORE 106.8

This is a Dell Latitude laptop with Windows XP
I let the battery die on it and when i plugged it in the next morning to turn it on I get that error message. I tried taking out the hard drive and putting it back in. The BIOS is not seeing any hard drive. It reads "<none>"
I am not sure if the battery discharging has anything to do with it or not.

Any help would be appreciated.
Thanks!
 

A:Internal hard disk drive not found after battery discharge

Faulty HDD Controller but I would have that laptop check out if you can. Most likely it's the MOBO that is to blame. MOBO = Motherboard. See if that was XP not seeing the HDD then you could re-install XP. But you said your BIOS is not seeing the HDD. It could also be your HDD as failed. Normally DELL has a tool that you run to test your system out. This tool is use by DELL Certified Techs to see where your issue is. HDD, MOBO, Battery. Most of the time the MOBO is replaced. Then HDD then the Battery to solve your issue.
 

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RELEVANCY SCORE 103.2

I got new T480 yesterday and the battery status shows internal battery not detected. It is really strange that they supply external battery which is bulky and this one should be optioal rather than internal being optional. Or the internal battery is present but can't be detected by system? I haven't yet opened the back or visited service center yet. Any help on this please.

A:T480 internal battery not detected

Hello and welcome,
 
From the base spec, the internal battery is optional.
 
http://psref.lenovo.com/syspool/Sys/PDF/ThinkPad/ThinkPad%20T480/ThinkPad_T480_Platform_Specificatio...
 
What is the MT-M of your laptop? ( like 20L5001GUS as an example)
 
Z.

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RELEVANCY SCORE 102.4

I've discovered a good while back that Lenovo has decided to allow the internal battery to discharge first on ThinkPads with the bridge battery system depending on which battery has a lower wear level. This has been discussed multiple times such as in the following links:https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/T480-battery-discharge-problem-internal-...https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/T470-Choose-to-drain-external-battery-fi... https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/T470-power-bridge-wired-battery-discharg...https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/Battery-issues-about-my-t470/td-p/382544...https://forums.lenovo.com/t5/ThinkPad-T25-Anniversary-Edition/T25-battery-discharge-order/td-p/39220...https://www.reddit.com/r/thinkpad/comments/9dp58f/battery_discharge_order/https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/Dear-Lenovo-please-answer-this-question-... Lenovo has not responded to the multitude of customer requests and complaints in regards to this issue. The other day my internal battery was discharging first. To my surprise, the battery guage got stuck at 7% for a long time so I knew something was wrong. So I reboot my system, and when the computer rebooted, I got an error message saying that the internal battery could not be detected. When I got home I charged the battery and discovered that the internal battery had drained all the way to 0%... Instead of swit... Read more

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RELEVANCY SCORE 100

Hello, i am really shocked about the Lenovo Quality. I have a T480, and since today Batterbay shows me 42,7% Wearlevel for the internal Battery..Looks like a joke, but its true...Calibrate dont solve the isuse, it double the issue (Wear Leve was before calibrate round about 18% which is also heavy for a 5 month old T480)

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RELEVANCY SCORE 86.4

Hoping this problem will be noticed by more people, the original post on this issue came from:https://forums.lenovo.com/t5/Linux-Discussion/T470-Linux-Power-Bridge-wrong-discharge-order/td-p/365...https://www.reddit.com/r/thinkpad/comments/63odjr/t470_battery_order_question_internal_discharges/ Brief description: same problem with OS including Win 10, Ubuntu 16.04, Gentoo etc. The internal battery always gets discharged first regardless its remaining power, which is generally harmless but seems not so good for the internal battery life. With my own T470 machine, updated with the latest 1.29 BIOS, this problem remains. According to searching results online, this little bug came with early versions of X's and T' including T460. PS: this issue had been successfully fixed with T460 via BIOS update 1.26, hoping it would be fixed with T470 sooner or later. Best regards. 

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RELEVANCY SCORE 86

Hi,
when my E-10 is fully charged the battery will fully discharge it self without the pc used in about 2 weeks,
the pc is not on stanby it is shutdown via the start menu.
Is this normal or has the pc or battery got a fault.
Kind regards
grimo1

A:E-10: Battery discharge during PC was off.

Hi,
It's perfectly normal, don't worry ;)
See you,

Alcahest

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RELEVANCY SCORE 86

My laptop currently doesn't stay turned on with my battery, after unplugging it, it will stay on for a couple of minutes then turn off. My battery isn't draining so it's not being reconditioned. I've tried running the software currently installed with it to recondition the battery, the test shows it's fine but it overheats during the reconditioning process. (tried running it while I was asleep) Please help, I'm at the end of my rope.
 

A:Battery can't discharge enough

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RELEVANCY SCORE 86

Hi everyone, Title says it all, I know this topic of discharging internal battery first has been brought up a lot, and that the reason behind it is this: The T470s are designed to drain the battery with least wear first so as to degrade both batteries equally and prolong the laptop's overall battery life. However, as I'm using a new 61++ battery, clearly somethig is going wrong somewhere as the year old internal battery cannot be in better condition than the brand new external.https://gyazo.com/6c12f3f40514599d04d852a8589189ab Any ideas? Thanks!

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RELEVANCY SCORE 86

After a round of Windows updates, I went to turn on my laptop and recieved the "Primary internal battery (601)" error.  After this screen, however, Windows would not load.  I have tried taking the battery out and 'draining the charge',  and starting up the computer plugged directly to AC with no battery.  Windows still does not load.  The start-up test in the diagnostics menu said the battery needed calibration, however when I go to run the battery test, it gets to "waiting for battery to charge" and exits out of the test without giving me any results at all.  Currently when turning on the computer I no longer get the "primary internal battery" error, it just goes directly to a black screen with blinking cursor.  Any help is appreciated, I'm completely at a loss here!

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RELEVANCY SCORE 85.2

Hi, I'm a T25 user. I've seen several posts about the new discharge behaviour on thinkpads (i.e. to discharge the battery with least wear first) however, like many other users I would like to discharge the external battery first, since I purchased the 72Whr battery for this purpose. In another post, it was suggested that this behavior might be fixed soon - any updates?

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RELEVANCY SCORE 85.2

Is it really advisable to let the battery in my laptop completely discharge occasionally? A lot of people seem to say this and I don't see anything in the owner's manual about it.
 

A:discharge laptop battery?

not just occasionally... you should allow it to fully discharge every time. this is not always possible, but try to as much as you can. rechargeable batteries will hold a longer lasting charge if it goes through a full discharge cycle first.

All rechargeble batteries have a lfe span which is measured by the amount of times that it can be recharged. so naturally if you allow a battery to discharge fully before recharging it, then you reduce the number of times that it is being recharged thus extending it's usable life span.

that being said, leaving a laptop plugged in all the time will kill your battery much faster thn it should because while it will not overcharge your battery, it will keep on recharging it when it loses a little bit of power (and yes, batteries will drain even if you're not using it)

speaking from personal experience with my trusty old Dell Insipron 8000 (don't laugh.. this thing was top of the line 6 years ago and it still works good to this day )... i used to buy a battery for it each year, but after the 2nd battery died, i stopped leaving it plugged in and I let it discharge each time before charging, I'm on the 3rd battery now... the first 2 lasted a year each. but the battery i have now has lasted 4 years and still holds a 2 hour charge. (if I used my laptop every day, which i don't, then it would not last 4 years. but because I allow the battery to go thru full charge and discharge cycles it will still hold a good charge ev... Read more

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RELEVANCY SCORE 85.2

Can anybody please tell me why the battery is going down with the computer turned off?

A:Battery discharge while Satellite L50-A-19M is off

USB Sleep and Charge is enabled?

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RELEVANCY SCORE 85.2

Hello,i bought a notebook hp pavilion ak112nl one week ago and I noticed that the battery runs out in 2 hours. I also noticed that windows do not properly shows the remaining time .How is it possible if your computer is new ? 

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RELEVANCY SCORE 84.8

I finally upgraded from the X201 to X270. This is a refurbished mahcine from lenovo. My internal battery discharges very fast. I ran through the utilities. I was on for 2.5 hours surfing with Google Chrome and only had 20% left. Is this normal? If not, I will need to buy an extended battery. My X201 lifespan is much better.

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RELEVANCY SCORE 84.4

On my T470s, the main battery discharges before the replacable battery. As a result, at the moment the discharge count is 9 for the main battery, and 2 for the replacable one. I have updated the BIOS to version 1.14, but did not change anything. I am using Ubuntu 17.04 with TLP. I have seen similar issues on other Thinkpad laptops. Is there anything I can do to change this behaviour except for waiting for a BIOS release?

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RELEVANCY SCORE 84.4

Hi, when i use the external battery alongside the internal one it is always discharged to 5% before switching to the internal battery in my T440. Can this behavious be changed?Best Regards

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RELEVANCY SCORE 84.4

I have just bought a lenovo yoga 2 11 (intel core 3 processor) and the battery drains when the laptop is switched off. I am really not happy with this. I have tried everything from gauge reset but that doesn't work. Help! What can I do to rectify this problem. I sm not a happy customer ...
 
 
Moderator comment: Post and reply split to new thread in proper forum. Subjects edited for clarity. Was: Re: yoga Tablet 10 battery discharge when turned off

A:[Yoga 2 11] battery discharge when turned off

There's a separate forum for Windows tablets:
 
http://forums.lenovo.com/t5/Idea-Windows-based-Tablets-and/bd-p/IdeaTabWindows
 
 
Moderator comment: Sorted, thanks.

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RELEVANCY SCORE 83.2

Dears,  I'm facing this issue in my Thinkpad X240 "Battery #1 not present", I've tried many solutions like BIOS/Power manager/Battery device manager update ... but nothing works out. At the power manager interface, I can recognize just the removable battery.Do you have please any suggestions to activate my internal battery ?  Thank you.

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RELEVANCY SCORE 83.2

I have a new (Jun purchase) HP DV7T-6100 CTO Quad Edition Entertainment Notebook PC?. I just noticed that after normal shutdown there is an approximately 1% / day leakage in the battery. That is if I shutdown with the battery at 100% capacity and then use the notebook in 10 days, the capacity will be at 90%. Is this normal?











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A:Battery discharge on daily basis is normal ?

Hi, Yes, it's normal and is one of the chemical properties of a lithium ion battery. Regards, DP-K

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RELEVANCY SCORE 83.2

Hi, I recently acquired the aspire e5-491g laptop. I notice that the battery will discharge 6% of power itself after 3 days of non-usage (shutdown). I have turn off the usb charging function and still the problem persist. Can anyone who have experienced this issue or any technicians advise if the laptop I am having now have a battery problem? Thank You

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RELEVANCY SCORE 83.2

I have been getting this weird charge discharge cycle on my Pavilion 15. I pretty much have my Laptop always plugged in. A couple of days ago it shutdown in a blink even though it was at full charge. Then it would'nt start even when I pressed the power ON button. It started after I took out the battery and put it back in. Ever since then its trapped in a cycle where it always shows "2 mins to charge" in the notification icon and a certain percentage. Then when the percentage hits 100 it stops charging and instead discharges gradually even though it's plugged in. When it hits 0% it shutsdown again and won't start till I take the battery off.  Can someone tell me whether this is a problem with the battery or the charger and how can I fix this. Thanks

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RELEVANCY SCORE 82.4

Brand new laptop (purchased 3/26/2017 at Best Buy)...same problem.  Battery drains from 100% to 90% when the laptop is fully shut down in less than 24 hours.  After two days, while fully shut down, battery drains to 80%.  What happens in two weeks...I haven't tried yet, but suspect that the battery will be fully depleted.  I have no attachments in the 1 USB port or 2 Thunderbolt Ports.  I use a Microsoft Blutooth mouse. HP Spectre x360 Convertible 13-w0XXProduct # X7V20UA#ABAOperating System:  Windows 10 Home 64-bitMicroprocessor:  Intel(R) Core(TM) i7-7500U CPU @ 2.70GHzSystem Memory: 16GBMemory Slot 1:  8GB  SK Hynix 1867MHzMemory Slot 2:  8GB  SK Hynix 1867MHzSystem Board:  827E 94.55System Bios:  F.22 I attempted HP online assistance and was told that the overnight discharge was "normal" and is intended to eliminate static charge buildup.  I was also told that startup after shutdown places a large drain on the battery and could decrease battery capacity.  At that time I had not seen the continued depletion of the battery over a two day period.  The HP support tech re-updated my bios (I had already done it) and the battery software.  After those explanations and efforts the condition still exists (battery continues to discharge when shutdown). After research online, I have seen several solutions posted, most of which are unsuccessful.  Some individuals, however,  r... Read more

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RELEVANCY SCORE 82.4

Hi everyone. Best regards from Poland. I had a problem with my T430s (i7,16GB RAM, 250GB SSD). Since 3 months laptop quick drains battery on sleeping mode. I bought new original battery (44mWh) and i had 2 used batteries. When i close screen then laptop go to sleep mode - OK, but when I in the morning opened then i see  only 30-40% battery (before 100%).

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RELEVANCY SCORE 80.8

I have changed two batteries since I purchased my Laptop. I bought it 15 months back.
So, I have been going through the things that make my laptop batteries' life short.
After Reading many articles about batteries, I have made some inferences:
1) Internal stress inside the battery will be at peak, when it is Fully charged. Actually keeping it plugged in for long time causes, temperature increase inside the battery and life is reduced.
2) Never bring the battery to discharge fully or below 30%.
3) Plug out the battery when gaming. Keep the battery exposed to lesser than 40 degree celcius.
4) Discharging the battery at higher rate reduce battery life.

SO, Here is what i am doing. I pull out battery while gaming. I never charge more than 85%.
Also need some suggestions from you to increase the battery life.

A:Method to enhance laptop battery life and increase discharge cycles.

  
Quote: Originally Posted by Imrankhan


I have changed two batteries since I purchased my Laptop. I bought it 15 months back.
So, I have been going through the things that make my laptop batteries' life short.
After Reading many articles about batteries, I have made some inferences:
1) Internal stress inside the battery will be at peak, when it is Fully charged. Actually keeping it plugged in for long time causes, temperature increase inside the battery and life is reduced.
2) Never bring the battery to discharge fully or below 30%.
3) Plug out the battery when gaming. Keep the battery exposed to lesser than 40 degree celcius.
4) Discharging the battery at higher rate reduce battery life.

SO, Here is what i am doing. I pull out battery while gaming. I never charge more than 85%.
Also need some suggestions from you to increase the battery life.


A possible cause is purchasing "cheap" batteries, which may or may not apply in your case; they can also be a source of extreme overheating which can cause damage to internal parts. The last part is just an FYI.

HTH

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RELEVANCY SCORE 80.8

Upon start up I get a 601 error message stating that my internal battery is very low and may need replacing.  Can you tell me how to replace the internal battery.  HP 15 Notebook PC, Model 15-1039wm, product # J8X12UA#ABA.  I tried to test battery but my notebook states it is unable to find one.  Thank you for any assistance you can give me.  Tree

A:Internal Battery Problem

 Hi, You need a new battery: https://www.amazon.com/Genuine-HP-LA03DF-Notebook-776622-001/dp/B00XXBEEYQ  776622-001 3 CELL BATTERY 31WHr 2.8AH LI LA03031DF776906-001 3CELL BATTERY 31WHr 2.8AH LI LA03031DF

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RELEVANCY SCORE 79.6

Hey there!I reinstalled Windows 10 with new license key to my X250. Now internal battery is not working. I checked bios, internal battery is active but it doesn't work.... I installed power management driver but nothing changed.

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RELEVANCY SCORE 79.6

I get an internal primary battery message when I start up my laptop.   The charger is plugged in at the time.   If I unplug the charger I lose power within minutes.  If I leave it plugged into a charger I have no problem.     If anyone can give me the solution to this problem it would be most appreciated.   Thanks so much...Maggie

A:How do I fix a an internal Primary battery problem on my lap...

Hi, The error message you receive at boot and the description of the issue both confirm that your notebooks main Lithium Ion battery needs to be replaced ( not the cell on the system board as the message tends to indicate ).  The Primary (internal) Battery (601) error indicates that the storage capacity of the main battery has fallen below 25% of its original capacity. Further information on this can be found in the following HP Document. http://support.hp.com/us-en/document/c01443470 Regards, DP-K

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RELEVANCY SCORE 79.2

My T480 came with a battery that doesn't last long but also seems to have room for an additional battery.  Could someone direct me where to purchase the additional battery?  Lenovo support/chat/etc doesn't seem to want to help me at all, despite email requests, trying to enter chat (on hold for 45 minutes now) etc. Thank you! 

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RELEVANCY SCORE 78.4

I have been having issues with my battery on my T480 lately. I will have the laptop running around 50% battery and sometimes try to restart it but when I do, the laptop will not power back up. The Lenovo bios screen will post but when the Windows 10 circle starts spinning the computer fully shuts itself off and loses power and I cannot turn it back on until I plug the charger in, but when Windows loads it says I have battery. Yesterday I was using the laptop and when it went from 50 to 49% battery the laptop fully died and shut off and would not power on again until I plugged in the charger, yet showed 49% battery when Windows loaded again. I have been working out in the cold with my laptop and I am not sure if that is or has affected it some how but I can't keep having these types of issues when I need to be able to use my computer in the field. I know Lenovo used to have a tool to reset and deplete and recharge the battery, does this still exist? I ran the diagnostic tool but it finished instantly saying both batteries were fine with a time on the diagnostic of 0 seconds. Not sure if there is another tool I can be using to try and get this working properly again.

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RELEVANCY SCORE 78.4

HiI am facing a strange situation.When I shutdown my laptop at 4:00pm, I check my battery charging level.Then next day at 9:00am when I start it, I notice that there is a decrease in charging by ~10%.Is this normal???

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RELEVANCY SCORE 78.4

Hey all, I already know Lenovo nerfed our ability to prioritize the removable battery ourselves through the lenovo software. I was wondering what tricks you guys have to trick the lenovo firmware into favoring the removable.

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RELEVANCY SCORE 78.4

Hi,  I want to purchase a T480 with the maximum capacity of battery and I was wondering if can buy another one of 24wh? So I can switch the 72wh with the 24wh. Thank you

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RELEVANCY SCORE 77.6

NVIDIA GeForce MX150Everything works perfectly except that the 17-hour battery with W10 now with Ubuntu lasts 5/6 hoursInstalled tlp but no improvementCan anyone help me?thank you

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RELEVANCY SCORE 77.6

Is there a way to purchase a battery for the t480 that protudes out the back as opposed to the bottom, keeping the laptop flat and not on an angle, either through lenovo or third party resellers?

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RELEVANCY SCORE 77.6

I am considering the T480 as my new laptop. The rear battery options are not entirely clear to me and I would like to make the right compromise between battery life and size/weight. There are 3 options: 24wh48wh72wh The last one is noted as cylindrical so I assume this will stick out on the back. But what about the 48wh battery, does that fit inside the laptop? And what are the weight differences?

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RELEVANCY SCORE 77.6

Hi, I bought a T480 back in March 2018 and the first thing I did was to put 32GB RAM ( 2 x 16GB Crucial CT16G4SFD824A.C16F).   I always found the battery life to be low... Around 4h in a youtube video playback loop.  I would kill it faster than that doing "real work". Yesterday, as a test, I remove the 2 memory stick and put back the original 8GB that came with the laptop. It seems 32GB kils the battery more than I expected. With low level brightness and idling, Lenovo Vantage gives me those number for the power draw (in Watts):32GB:  Around 7-8 Watts8GB: Around 3-4 Watts My question is: Does having 32GB really consumes that much power?  I've read that some have issues with the Crucial memory where they use more power than they should (low power). Anyone with 32GB can confirm their battery life is impacted that much or not?  And if not, provide the model of the ram, I'll order some!  Cheers.

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RELEVANCY SCORE 77.6

Dear all, I am considering to a T470 laptop with 3 Cell 24Wh Front + 3 Cell 24Wh Rear batteries. The spec page says that it wieghs 1.6kg.  Does the 1.6kg include the weight of the two batteries? Thanks for your help jozamm

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RELEVANCY SCORE 76.8

Hey! I was trying to test my batteries for the first time today (on second day of the arrival) and I have simply just used Chrome (around 5-6 tabs) to do my work/job. However, after 8 hours, I am on 5% (of internal) and 61% of external battery.Power Mode in Windows 10 also set to Battery Saver (very left)Is it something normal? I have my MX150 disabled completely, has 0% of load and the rest of the programs are also closed. Just Wifi is on and the screen is around on 20%  From what I heard a T460s last long about 7-8 hours with internet use, however it has only a 24Wh battery. Mine has 24 plus the 72 Wh cylindrical battery, I guess, this should be way more or not? 

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RELEVANCY SCORE 76.8

I ran the Battery Gauge Reset on a ThinkPad T480.  It finished the 100% charge on the internal battery about 9 hours ago, but the status is still at: Remaning: 100%Progress: Step 1 of 3: Calibrating to Full Charge The task bar battery indicates that the battery is "100% and fully charged".  It does not appear to have started step 2. Do I let it run hoping it will get to step 2 or stop the reset?  Is there a negative impact to stopping the resest? Thanks. Mike  

A:T480 Battery Gauge Reset Issue

I have stopped the reset on my T480 several times due to work interruptions and not seen and bad side effects.In your case there seems to be some error condition anyway, so I'd stop the reset let the battery discharge by a few percentage points and then try it again.

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RELEVANCY SCORE 76.8

Hello Lenovo community, I need assistance regarding finding compatible external batteries for the T480. So far I have found 2 compatible T480 external batteries : (1) https://www3.lenovo.com/us/en/accessories-and-monitors/chargers-and-batteries/batteries/BATT-BO-Thin... (2) The second battery is the 72 watts also called "61++" However, after contacting chat support, we found that the battery was not listed. Only the 24 watts were listed. If anyone is searching for the part number for the 72 watts' battery, the number is "4X50M08812" I am posting to save other "T480" buyers' time if they are having an issue finding the 24 and 72 watts' batteries. Lastly, if anyone comes across other  external batteries that are compatible with the T480 that I have missed, please help me us out by adding to this post. Sincerely, T480 Enthusiast

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