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Yoga 720- 12ikb shift key does backspace and much worse!

Q: Yoga 720- 12ikb shift key does backspace and much worse!

so when I press shift the key board does backspace.icons cant be placed on the desktop , they dissapear.renaming folder or just playing with the folders-- deletes them.Down arrow and left arrow do not work.May be more problems with keyboard --dunno. I have done a system recovery.Problem not changed. I have started the Novo menu.But the first item is highlighted, when I press enter nothing happenswhen I press down arrows, the next below item is not selected--first remains highlighted/selected.(down arrow does not work) Presently I cant get the Novo menu anymore,so consequently I cant load Win 10 via usb thumb drive. Need help, my research doesnt seem to find anyone with similar problem.

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RELEVANCY SCORE 200
Preferred Solution: Yoga 720- 12ikb shift key does backspace and much worse!

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RELEVANCY SCORE 88

Good afternoon. We have a Yoga 900 and have problems with the keyboard keys T, Y, backspace, shift and tab not working. We have tried updating the keyboard driver, Windows Update, using the onscreen keyboard, and rebooting the computer - all with the same results. Does anyone have any solutions on fixing this, please? Thank you.

A:Keyboard keys T, Y, backspace, shift and tab not working on Yoga 900

So, T, Y Backspace and Tab don't work on the onscreen keyboard, either?

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RELEVANCY SCORE 86

On my Thinkpad Yoga S1, the keys t, y, backspace, enter, caplock, and left shift are suddenly not working. This seems to be a common problem on lenovo computers, but the lenovo forum administrator closed the only thread that attempted to address this without any solution. The lenovo admin said that too many diferent models were involved. I don't understand why these exact specific keys are affected on so many Lenovo models. Lenovo has no solution, and will not support a thread to work towards one. The Microsoft store already replaced my keyboard under warrenty over a year ago, but the YTP S1 is now out of warrenty. This does not seem to be a hardware problem given the relatively recent Keyboard replacement. Does anyone have any suggestions? I wont buy another Lenovo if this problem cant be solved. I've had tremndous problems with this computer and have found Lenovo to be unhelpful/unresponsive. This was an expensive computer when it was purchased.

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RELEVANCY SCORE 86

I've had my TPY for a little over a year without any issues, but today I lost the ability to use the following keys: Backspace, Windows, Left-Shift, T, Y, Tab, Capslock, [, ]  in addition to some of the function keys. Using the onscreen keybaord or an external usb keyboard works just fine. I am unable to use the tab key at the BIOS screen, so it appears to be a hardware issue. This seems to be a common problem for these keys in particular for various Lenovo models and even some Dells. I have tried reinstalling the keyboard drivers as suggested in other posts, and I have tried reseating the keyboard connection according to this video: https://www.youtube.com/watch?v=PxHKvpI8Wvc I bought this unit from the MS store with only a 1 year warranty (which is now up), so I'm not sure what to do. I can try replacing the keyboard but it appears others have had only limited success with replacement. Has anyone else dealt with this problem?













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A:Thinkpad Yoga - Backspace, Windows, Shift, T, Y, Tab, [, ], Capslock keys not working

Update for anyone else who runs into the same problem: I ordered a replacement keyboard off of eBay and used the online hardware replacement manuals to take apart my TPY and switch out the keyboard. Everything is working like normal again!

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RELEVANCY SCORE 69.6

For last few days, the certain keys like T,Y, Shift, Backspace etc..started mulfunctioning. It will work sometimes but it won't work sometimes.This issue persists for few days, but on a day, when i was typing important documentation , my backspace key started mulfunctioning again and tried multiple times by pressing it as it is urgent work to be completed on time.The same key got popped out after multiple tries. My laptop is under warranty until 2019. So i took my laptop for service in an authorized service centre. They said the keypad keys malfunctioing due to the some issue in chip but the same can't replaced under warranty as one of my key was popped out.They said that even if we fix the backspace key which is popped out , other keys wont work as the issue is with keypad chip. My question is why i need to pay for the keypad change as the keypad issue is not only with the popped out key. Actually the key is popped out after the keypad was already got defect. Please help me how to claim a warranty for this case

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RELEVANCY SCORE 68.8

Started my computer yesterday and then realised that Keys t, y, backspace and LH shift were not working. What could be the problem? 

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RELEVANCY SCORE 68.8

i have read several people having this exact same combination of keys not working , so i don't think it is just a key board issue. i believe i typed something to all of a sudden de-activate these keys. the don't start getting sticky, the just stop working all a once completely.

A:suddenly my backspace,t,y, shift, and tab keys stop w

USB keyboard? Have you tried turning off sticky keys? Try pressing both shift keys to deactivate it.

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RELEVANCY SCORE 67.2

recently those keys stopped working, its an external keyboard. i tried uninstalling/reinstalling through control panel,,same. tried different usb ports,,same..bought a new key board,,same keys don't work. formatted the computer,,same results,,tried updating drivers,,read the majority of previous threads listed here, and none of the responses seem to apply, like filter keys is already unchecked, etc

not sure this is even a software problem at this point, but, need to start somewhere to try and get this fixxed. been long enough. thank you for any insight

A:shift,delete,backspace and enter keys stopped working

hunches, ideas, anything ?

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RELEVANCY SCORE 67.2

Hi, My keyboard wouldn't let me type Backspace, Windows, Shift, T, Y, Tab, [, ], Capslock keys. What should I do?I have tried to unistall the keyboard driver and all other things mentioned on the internet. But no success. Do I have to buy a new keyboard? If yes, how much will it cost? Should I go to ofifcial Lenovo solution center or any other shop? As I don't have the laptop under any kind of warranty. Please help me out. Thanks,Jay

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RELEVANCY SCORE 67.2

Hi, My keyboard wouldn't let me type Backspace, Windows, Shift, T, Y, Tab, [, ], Capslock keys. What should I do?I have tried to unistall the keyboard driver and all other things mentioned on the internet. But no success. Do I have to buy a new keyboard? If yes, how much will it cost? Should I go to ofifcial Lenovo solution center or any other shop? As I don't have the laptop under any kind of warranty. Please help me out. Thanks,Jay

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RELEVANCY SCORE 66

I did not spill any liquids over the laptop, not install any new hardware.  As far as I can tell, these are the only keys that do not work. I can type all these letters perfectly fine from an external USB keybaord (which I am using right now). Are there any ways to fix this? I've tried uninstalling the internal keyboard, but the computer asks me to restart after every attempt, and after restarting the keyboard is still working.  Any solutions?

A:left-side shift, tab, caps lock, t, y, and backspace do not work on my Ideapad y460p

Any solutions? This is a very big problem and I haven't found too many threads on it.

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RELEVANCY SCORE 64.4

Hello, I want to know if there is a possibility to use the left alt function as fn function, Explaining better: I love to have the sound controll and brightness in the F keys, but in some laptops ive seen that if for example I press alt + F4, then the windows closes, this is what I want but right now I have to press Alt + Fn + F4.is there a way to do what I want or the only solution is to change the F keys to work as normal F keys and the to control audio and brightness I will have to press Fn???thank you

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RELEVANCY SCORE 64.4

I recently purchased a Yoga 720-12IKB as a graduation gift. This model came with a 128GB SSD that I would like to upgrade. It would be greatly appreciated if someone could confirm the following: 1) I've found online documentation that this model takes M.2 SATA 6GB/sec SSDs. I am assuming that this means it can't take a M.2 NVMe drive? (Before looking into this upgrade, I didn't know the difference.) 2) Will this model take a 1TB drive? The sizes listed on the hardware manual go up to 512GB. But, that just could just be because that was the max offerred by Lenovo on this model. My question is can it be upgraded with a drive larger than that? 3) Assuming that this model only takes M.2 SATA drives and I can go to 1TB, this drive on Amazon seems like an excellent deal. Can anyone confirm if it will work or offer any downsides to it?  https://tinyurl.com/y4gy9zwp Thanks!

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RELEVANCY SCORE 63.6

As the title says i cant boot into usb.  Via novo button i dont have the option and doing it from windows (shift + restart) yields in a message that i cant boot from USB and the only viable option is the bootloader.  The Bios is the newest one available on the lenovo homepage. But its hardly a bios.  Theres nothing i can do.  Cant change from ahci to raid (not that i wanted too) , cant change from uefi to legacy or both etc.  The only thing i can do (and have tried) is disable secure settings and fast boot.  Never seen such a restricted bios.  Does anyone have an idea how i can get it to work? Maybe a real bios with options or special drivers or settings ive to change?  Otherwise ill have to return this machine. 

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RELEVANCY SCORE 63.6

Several days after an update (April 2 i think) my Touchscreen stopped working, have tried many of the solutions to no avail.

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RELEVANCY SCORE 62.8

Hello.After months without trouble, one day, when I powered up my laptop, my touchscreen was acting weird, wouldn't let me enter my pin to log in, was like constantly clicking somewhere else, and touchpad was also not responding. After two restarts, there was nothing weird and touchpad was working fine, but the touchscreen wouldn't respond to touch, nor the pen. At this point, several restarts didn't make it work again. After installing a big windows update, the next restart made the touchscreen work just fine, but the pen was still not working. I shut down my laptop and, when I power it up the next time, the touchscreen is not working again. Now, my laptop is fully updated both on Windows Update and Lenovo Vantage, but the touchscreen and the pen are not working. Things I have tried without success:-Restarting several times.-Still not working in safe mode-Uninstalling all windows updates, testing it, and installing them all again.-Disabling and uninstalling the touchscreen and pen devices on Device Manager, and restarting so windows installs them again automatically.-Searching in google for a solution. My laptop still has warranty, but I'd hate to have it substituted for another for a software-related problem. Also, I do have a system image from many months ago that I could use to restore the system, but I'd prefer not to lose my current state if possible, but, of course, getting my touchscreen back has priority. I couldn't find anything clear on the many post... Read more

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RELEVANCY SCORE 62.8

Hello, I've been reading up on the forums and trying to find answers. I have a Lenovo Yoga 720-12IKB model. I am trying to dual boot with Linux but I keep running into this issue where I can't change to Legacy mode. The option to change the sata controller does not appear. It is stuck on Ahci which is what I want, and when I want to change from UEFI to Legacy, the only option I have is UEFI. Does anyone have any help? thanks!,

A:Yoga 720-12IKB enabling legacy mode?

Hi,
 
I don't have a similar laptop and can't answer your questinon - but why do you need legacy mode?
 
If your SATA controller is in AHCI mode (and Windows is tolerating that) you should be able to install Linux along side. Several distros will happily boot in UEFI (and secure) mode.
 
Please explain.  Perhaps others will have suggestions.
 
Z.

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RELEVANCY SCORE 62.8

Hi. I've got a Yoga 720-12IKB (81B5003QUS) with the latest BIOS update (5GCN20WW). I would like to enable Legacy BIOS mode, but the "Boot Mode" field in the BIOS configuration only allows me to select UEFI. Is there any way to fix this and use Legacy BIOS?


























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RELEVANCY SCORE 62.4
RELEVANCY SCORE 62.4

Hello Everyonewhy my laptop touchscreen not working, i have done the repair steps starting from driver update and others, but it still doesn't work, does anyone knows how to fix it? thank you

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RELEVANCY SCORE 62.4

Hi All I have Yoga 720 12 IKB ideapad, both touchscreen and fingerprint stopped working after aupgrading windows 10 pro. However, I was able to restore the fingerprint functionality but not the touch. When I took the laptop to one of the Lenovo agents in Kuala Lumpur he noticed (Which i did not notice before) that there is a Yellow box around the screen where the touch is working only out of the box and does not work inside this area. He asked for replacing the screen with just 1 month warranty which I simply refused. Any support here? 

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RELEVANCY SCORE 62.4

The touchpad on brand new Lenova Yoga 720 does not function properly. After install, mouse pointer does not show and the touchpad does not work. The only way to get around on the computer is the touchscreen. Keyboard still works. A hard reset solves the problem temporarily. To get the mouse to show and the touchpad to work, I will have to hard reset the laptop everytime before desired use. If the computer goes to sleep, the touchpad dissapears. I do not think that the touchpad shows up anywhere in my devices. I am not sure because I do not know what the file may be called. Otherwise, I would uninstall the driver and re install. Support said to download driver off website, there isn't a touchpad driver available for download. I'd like to keep this laptop  and correct this issue. But it is a new computer so if there isn't a solution soon, I will return it instead of wasting time adding to it. Seems that many have had similar issues. Anyone any closer to an answer? Hello? Help?  

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RELEVANCY SCORE 62.4

My new YOGA 720's usb port is not working and some told me to update the BIOS.  some say dont.  what can I do on my own to check the port.  I tried a wireless logitech mouse that worked briefly and when I noticed it wasn't working i plugged in my android and it did not register or charge.  any ideas? BIOS Version/Date LENOVO 5GCN19WW, 9/25/2017System Model 81B5

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RELEVANCY SCORE 62.4

Hi, So my touch screen has suddenly stopped working on my yoga 720 and I don't know why. I have tried some fixes online and none of them seem to work. I have:disabled and enabled HID touch screenreboot my laptop uninstalled WACOM  

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RELEVANCY SCORE 62.4

Hello good people,My younger has a Lenovo Yoga 720-12IKB Laptop. For the past few days, I noticed that it's frequently showing the "Blue screen error" and restarting after few minutes of usage. So, I decided to re-install the Windows and all the drivers.  While installing Windows its showing another error. I have taken several attempts, results are same. It says:  "Windows installation encountered an unexpected error. Verify that the installation sources are accessible, and restart the installation.Error code: 0xC0000005.  Is there any solution?  

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RELEVANCY SCORE 61.6

I just purchased this laptop Monday, and this has been an issue from day one. I start the laptop and everything works fine, I close the lid and it goes into sleep mode. When I open the computer and resume from sleep mode the track pad does not work. the only way to get the track pad to work again is to restart the laptop. This happens every single time without fail which makes it a real PITA to use. . . I have updated the synaptics driver and generic mouse driver with no change in behavior. I have completely uninstalled all relevant drivers and let windows re-install them with no change in behavior. I have 10 days left to return this thing, so hopefully I can get this fixed before that because this form factor is great, but I won?t keep something that it obviously broken. Any help would be greatly appreciated!

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RELEVANCY SCORE 61.6

Some days ago, I found out the Lenovo Vantage battery gauge on taskbar disappeared. Even the menu to turn it on or off in Lenovo Vantage also disappeared too. Is Lenovo going to release next update soon to make it available, or is there any way for me to get it back? I'd already reinstalled the Lenovo Vantage and got all newest drivers installed, but nothing helped. 

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RELEVANCY SCORE 61.6

Any solution for it. Its a new laptop bought from US and it have warrenty but .. I couldnot found any service center in Nepal.

A:Lenovo yoga 720-12ikb battery decline when charger is plugged in?

Define "decline." What percentage to what percentage. If it's 100-95, that's by design. If it's around 60, you may have battery conservation mode engaged. At least I THINK that's available on the 720.  If you're down to 20% and it's not charging, then there's a problem. 

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RELEVANCY SCORE 60.8

I have a new since Christmas Yoga 720-12IKB and find that the wifi is disconnecting/reconnecting numerous times per minute. It causes significant distruption trying to use the computer, with frequent errors about not being connected to the internet. Generally causes the device to operate very slow, nearly unusable. I'm not having disruption on any other computers/tablets/phones connected. I've tried a fair amount of troubleshooting but have yet to find a solution. The one workaround that I've found is that when I connect to power, the problem goes away. Remove power, issue returns. Suggests a problem with the power management (or possibly network adapter driver) but I can't figure it out. The network adapter is Qualcomm QCA61x4a. Here's what I've attempted: 1) Disable the power management feature of the adapter (uncheck allow computer to turn off)2) Run Lenovo System Update to make sure all drivers are up-to-date3) Manually updated the driver via device manager (went from .312 to .438)4) Switch roaming agressiveness to low Other than making it a desktop (needing to leave it plugged in to avoid the issue) any suggestions/resolution to this problem? Anyone else seeing the same behavior? Frustrating problem to an otherwise fantastic, fun, and fast Yoga!!! Looking for a light at the end of the tunnel....

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RELEVANCY SCORE 60.8

All drivers are fine. I have tried disabling and enabling & reinstalling HID touch screen drivers but it didnot work. I have also reset the PC . But i didn't fix. I dont think its a hardware problem. Any solution??   

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RELEVANCY SCORE 60.8

Hello, good night. I have a: Device Make: YOGA 720-12IKB, Serial Number: xxxxx, Product Number: 81B5, BIOS: 5GCN30WW
 
His touchscreen stopped working. I thought it was some kind of virus. I reconfigured the assembler, returning it with the factory configuration. And after it start I upgraded Windows 10 and updated the Lenovo Advence. So I was supposed to have the computer with all the features again. But the touchscreen didn't come back. Someone has some solution. Thank you to all who are reading
 
 
Moderator comment: Serial number(s) removed to protect member from mischief.

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RELEVANCY SCORE 60.4

Yoga 720-12-IKB 81B5, setting up as remote machine for elderly parents with dementia, needs boot-on-timer and wake-on-AC-power options in BIOS because elderly parents can't be counted on to keep it running. BIOS is 5GCN20WW, no auto-boot options are visible. Machine is otherwise perfect for the task, but auto-boot capability is a must-have for the intended usage.

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RELEVANCY SCORE 59.2

Long list of items that have crept up on this laptop after using it for several months. . . . The touchscreen no longer works.   I have reinstalled drivers over and over again, deleted and let windows choose the driver, and have tried everything I can think of to get it working. Yet it no longer recognizes touch at all. Bamboo Ink styles works just fine, uninstalling the associated drivers did not change anything. It slowly started to work intermittently and then just quit all together. Keyboard keys just stop working  So far some seemingly random LOWERCASE letters stop working, if I hold shift I get an uppercase just fine, or if I hit capslock it will give me the uppercase of whatever letter is not working for that day, so the button itself is fine. This has happened on several different keys completely randomly for no apparent reason what so ever. The only way to fix the issue once it occurs is to stop what you are doing and restart the computer. . . Doing so might fix it for a week or an hour. In the middle of typing or clicking, or doing anything at all it decides to "sleep"    I can be in the middle of typing something, moving the mouse to click on something, or using the stylus to take notes and without warning it will enter sleep/hibernation mode. . .  I have updated the drivers to the latest that are available, I also updated the BIOS to the latest recommended to see if that might help solve some of the issues. So far no lu... Read more

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RELEVANCY SCORE 58.4

My Yoga 920 Glass edition has a very audbibly differnet backspace key press sound (and feel) compared to every other key on my keyboard. The key functions but makes quite the annoying sound when it is pressed. I took the key off to examine the hinge, and noticed that I could a pretty loud sound simply by pressing the rubber piece and tapping my finger on part of the plastic hinge. I am not sure what to do at the moment to make this get any better. Would replacing they key help, or do I have a bad deisgn? I know that there are actually 4 variants of the keyboard design. Does your keyboard make a noticably different sound when you press the backspace key?

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RELEVANCY SCORE 57.6

Backspace buttons Clear speech when typing on the keyboard does not work

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RELEVANCY SCORE 57.6

Having some really annoying problems:1. As soon as I press the spacebar it types a space and immediately goes back a key. 2. Backspace key only works once if trying to delete multiple characters Filter keys is off. The on screen keyboard works fine. Any help would be greatly appreciated. Thanks!

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RELEVANCY SCORE 57.6

When typing G or H it adds \ until i hit backspace, and wont stop until I do. Any suggestions?

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RELEVANCY SCORE 57.2

Hi, I have a problem with the shift keys in my v130-15ikb new laptop. Since I bought the laptop, the same issue, both shift keys dont work propperly. when i press the left shift, it gives me the [ sign and when i press the right shift gives me the \ sign. I have tried everything, change keyboard layout, from Uk keyboard to US. Ive reinstalled my windows 10 several times. Ive upgraded the bios. uninstalled the keyboard drivers and installed them again. tried to remap the keyboard keys with a keyboard remapper program, but nothing, please, help me.

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RELEVANCY SCORE 56.8

I purchased my Yoga 710 a couple months ago and setting the annoying right shift key aside for the time being as it has been covered extensivly here.  My enter and backspace keys only work on an intermittently. I initially brought the laptop back to Best Buy where I purchased it to let them take a stab at it but they said they could not recreate the issue.  And as I type this message they appear to be working. However regardless if I am typing a search in google or working in Word I can tap the keys 10 - 20 times before they begin to work. Well they are acting up again.  And before I drive 200 miles back to Best Buy I was hoping someone here could help me with this. Thank you 

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RELEVANCY SCORE 55.6

Hallo, die Tastatur meines Yoga 500 funktioniert teilweise nicht mehr. Betroffen sind die Enter, Space und Backspace Tasten, die häufig bis dauerhaft ihre Funktion verlieren. Ich hatte das Problem vor kurzem schonmal. Als ich das Notebook auf Werkseinstellung zurückgesetzt habe, trat das Problem nicht mehr auf. Seit gestern ca. 16 Uhr (das weiß ich so genau, weil ich dort mitten in einer Besprechung saß und plötzlich "lückenlos" protokolieren musste) tritt das Phänomen wieder auf.Der Support konnte mir beim ersten Auftreten nur das Einschicken des Gerätes anbieten. Das ist leider keine gute Option für mich. Updates lasse ich automatisch installieren, daher gehe ich davon aus, dass das System auf dem neuesten Stand ist.

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RELEVANCY SCORE 55.2

Hi all, I've noticed over the last couple days, I am having issues with my mouse-pad pointer as well as my backspace button on my ThinkPad Yoga S1. It seems that randomly, especially (maybe even only) when I'm on battery power, my mouse-pad pointer freezes and stops working. Hitting Esc will release it and make it work fine for a few seconds until it freezes up again. I've also noted that my backspace button malfunctions at the same time that this happens - either it just wont work when I hit it, or it'll just be "stuck" on. It appears as if this only happens when I'm on battery power, so I'm wondering if it has something to do with power/battery settings. I tried uninstalling and reinstalling the drivers for my house and keyboard to no avail. I tried a System Restore to 3 or so days ago when I don't think I had this problem. I also tried looking in device manager to see if there is a power management tab for my mouse and keyboard devices, but didn't see one there. If anyone has ANY idea whatsoever as to what might be causing this and how I can fix it, I would REALLY appreciate any help. Thanks!!

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RELEVANCY SCORE 53.6

Hi,after a month of using the laptop yoga 920 the right shift key just break off. The litle legs are broken.The official service won't accept this repair under guarantee, sins the keys are not just falling off.Now I'm looking for replacement key, but my model is not listet at any 'key replasment' sites.And I have evropean version of the laptop, to my knowlage the right shift key is diferent (smaller).Where can I get the replasment key?Thanks Samo

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