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When playing a DVD, audio but no video

Q: When playing a DVD, audio but no video

I have downloaded every new catalyst driver and so on from ATI but I cannot SEE the DVD. I can hear it playing and whatnot, but I see nothing. Any help to this frustrating problems is asked. Thanks!

Preferred Solution: When playing a DVD, audio but no video

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: When playing a DVD, audio but no video

What DVD Player? Have you tried disabling hardware acceleration features in the DVD players configuration menu.

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This is inexcusable! I paid over a grand for my Dell. Does Dell care that I don't even make a living wage? Capitalists are freaking monsters. And you won't get me to change my mind about that no matter how many hospitals in Yemen you bomb or how much you rant about non existent Russian aggression. Cost cutting? I think neoliberal capitalism, and gangster Corporatocracy and mafia capitalism are all things we can't afford, ergo... I don't even earn a living wage while corporations cost cut, job cut. tax evade and push governments to sign evil "free trade" agreements giving them more power, at our expense. What's wrong with this picture?

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When I open a media file in a player, it only plays the audio, but if I open the same file while this is playing in another player it will play both. It does not matter which player I open first it will only play audio. But the second player will play the audio and video. I have tried Windows Media player, Real Player, Winamp, DivX, DivD and they all act the same. I am running Win XP. If anyone has any help it would be appreciated. I have updated each player and downloaded lastest codecs. Have no idea how to solve this. Thanks for any help you can give. Randy

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I have a Toshiba laptop running windows 7. I can play videos, cds I have sound for everything except when I try to play a video file (.mov) from an SD card. The video plays perfectly only there's no sound at all. I have tried downloading decoders, but that doesn't help besides I don't know how to use them. I have also downloaded windows 7 codecs but again the configure window looks the same as all the others & doesn"t seem to make a difference, still no sound. Any help?

A:No audio when playing video from SD card

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I have a windows 7 home premium 64 bit computer. I am trying to play an avi file. It only plays the video and not the audio. Any solutions?

A:AVI file playing video and not audio

You might need to install a codec pack. If you have not installed any others give sharks a try.

Sharks007 Codec Pack.

When installed run the shortcut in admin mode. That will reset the codecs & you should be good to go.

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I m facing this issue from yesterday when i try to open audio files it is not playing at all and video files also even youtube videos not playing please help me

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Hello, I've been noticing something since I got my P50 that is very irritiating. I am running Windows 10 on a M.2 SSD and using the stock HDD for storage. I have a couple of games stored on the HDD along with a library of some music. Whenever I play a game, I notice 1 second freezing of both video and audio before the game resumes back. The games I'm playing are very light pre 2011 games that I used to run on my old laptop. To further cement the point, I have a dac/amp connected to the P50 via a USB port. Music will be playing and suddenly things stop for a second or so before it resumes. If I am to guess what is happening, I might say the HDD is trying to go to sleep in those moments I notice the 1 second freezing. If that is the case, what can I do to stop that ?

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I just quick restored my laptop computer and started using adelphia dsl. I am connected through a motorola modem to a linksys broadband rounter and then to my computer. I cannot play videos on Yahoo's Launch or listen to the radio on the website but my roomate can. He just bought a new computer and is connected from the same router. I am not familiar with IP addresses or anything. Can anyone help?

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I've noticed that my Realtek audio driver is preventing my computer from playing online video, ie msn, etc. Yet, when I disable the Realtek driver I'm able to play the video. But, then I'm not able to hear any sound. Any suggestions on how to fix this conflict? My audio driver is the most recent driver update from the dell website. So, I know that can't be the problem.

Thank You

Dell Inspiron 5755
Windows 10 Home Edition X64

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I don't know if it's exactly video/audio related, but I had these 3 bsod lately.
the last 2 were "bad pool header" bsod.
I have the minidumps attached.No new hardware in my machine for a long time.
Memory:2.5 gb ram ddr2 667, gpu: msi gforce 7100(nvidia drivers,updated-has it to do with bsods?), cpu amd64 2core 3800+
error check details of the last bsod: 0x00000019 (0x00000020, 0xbf7262f8, 0xbf726bf8, 0x0b200816).

A:BSOD while playing video/audio

Your Avira Antivirus software is the cause, please remove it and use MSE

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 19, {20, bf7262f8, bf726bf8, b200816}

Probably caused by : avipbb.sys ( avipbb+5c8d )
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arg1: 00000020, a pool block header size is corrupt.
Arg2: bf7262f8, The pool entry we were looking for within the page.
Arg3: bf726bf8, The next pool entry.
Arg4: 0b200816, (reserved)

Debugging Details:

POOL_ADDRESS: GetPointerFromAddress: unable to read from 82f76718
Unable to read MiSystemVaType memory at 82f56160



PROCESS_NAME: GoogleUpdate.e


LAST_CONTROL_TRANSFER: from 900c3c8d to 82f2d1b6

... Read more

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I encountered this odd problem. I recently switched to windows 10 from 7. When I play video from the monitor (via dvi cable), it plays fine, but as soon as the big screen TV (connected via hdmi) is turned on, the sound goes off. This happens with potplayer as well as vlc player, so it's probably not application related. However, I go to windows sound setting and I can hear the test sounds (while big screen TV is on) - just not from the video. I never encountered this before in windows 7.

If you need any other information to help diagnose, please advise.

Thank you!

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This laptop was used before I got it. The problem that I am having is that while I play an audio file the mouse will start to lag and the audio will make this weird buzzing sound and sometimes will sound like its in slow motion or speed up. If I try to watch a video it will either never load or lag very badly. If I don't close it out when that happens (Both audio and video) it will blue screen. The mouse also sometimes just lags when I'm doing nothing but moving it across the screen. I've ran a few virus scans that found nothing.

I don't know if this is needed. But this showed up so I copied it.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP2: FFFFF88000F4DF01
BCP3: FFFFF88003316338
BCP4: FFFFF88003315B90
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

A:BSOD when playing audio or video

Hello and welcome N mate try running these for starters


http://www.sevenforums.com/tutorials/433-disk-check.html< if necessary include the /f and /r in the command line as per Option2 (in safe mode if you like)

if no go then run these it is only for elimination purposes because I think you may have a graphics driver issue - see below for drive download




ADW download frombleeping computer delete any rubbish found with the malware scans

(NB If one is runningKaspersky security it may rant about ADW - just ignore it or disable Kasperskywhile the ADW is being used)


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I have recently been going to major news sites such as CBS and NBC, but also some other video streaming sites. When I press play, I get a giant 3,2,1.... and then no actual video image plays but only the audio. I'm not sure how or why this started. And so, that is why I am asking for assistance so I can actually go back to watching videos online.
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Genuine Intel(R) CPU U7300 @ 1.30GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 4060 Mb
Graphics Card: ATI Mobility Radeon HD 4300 Series, 512 Mb
Hard Drives: C: 252 GB (98 GB Free); D: 30 GB (29 GB Free);
Motherboard: LENOVO, NITU1
Antivirus: Windows Defender, Enabled and Updated

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System: AMD Athlon CPU, Asus A7N266-VM motherboard, 256MB DDR RAM, 4GB HDD.

I'm unable to play any audio file using WMP9, Crystal Player & Ulead video editing software.

When I try to open an mpeg file with Crystal, I get a message 'can't init directsound for playing audio'.

When I use WMP9 or Ulead, the video file plays without any sound. WMP9 does not play any audio file - MP3, Wav either from the HDD or the CDRom player. I'm able to play CDs thru my LG CDRom player.

WMP9 gave me the following report :
0xC00D11BA: Cannot play the file
Windows Media Player cannot play the file because there is a problem with your sound device, such as a sound card or sound controller. You may encounter this error message for one of the following reasons:

Your sound device is in use by another program. Quit other programs that may be using your sound device, and then try to play the file again.
Your sound device is not functioning properly. To troubleshoot the problem, see the Sound Troubleshooter in Windows Help or refer to your sound device's documentation.
You do not have a sound device installed on your computer. Install a sound device, and then try to play the file again.
Error ID = 0xC00D11BA, Condition ID = 0x00000000

How I can fix this problem?


A:No audio when playing video files

Hello and welcome to Techspot.

Go into your device manager, and check to see if there are any yellow exclamation or question marks next to your audio devices.

You could also try reinstalling the drivers for your sound device.

If you`ve got onboard sound then you will need to go to your mobo manufacturers website, and download the latest drivers from there.

If on the other hand, you`ve got a seperate soundcard, then go to the soundcard manufacturers website, and download the drivers from there.

Regards Howard :wave: :wave:

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when ever i restart my computer movie plays fine for about 5 min. then the audio starts to play slower than audio

Is there any way to tell if i have a software conflict?

A:video is playing slower than audio

Try another movie file and see what happens. You can always open it with another player. It can happen when you are running or downloading another program at the same time. Make sure nothing else is running in the background. Try these steps first. Regards Grassy

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I just downloaded Adobe's new flash player because I couldn't watch videos and audio files on the web. Now while watching videos or audio files on the web they run perfectly for 3 min. or so and then suddenly stop with no error messages.
Any ideas on what the problem might be?

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i-tunes/WMP/youtube playing too fast

I have a custom built PC with an external soundcard via USB (Creative Soundblaster 24). A friend installed a new harddrive (Seagate OEM 500GB Barracuda 7200.12 Internal Hard Disk Drive)
(7200RPM, SATA, 16MB Cache) into the PC and copied all my files from an old PC to this PC. All audio/video worked fine on this PC until everything was copied over including version of microsoft xp.

Sometimes the videos/songs play normal and then other times it will go really fast or jump a second at a time.

I have a list of codecs if needed.

I really need someone to help me with this problem. Any extra information needed i will try to get it


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Hi Everyone,

I used to play any movie type with my VLC media player since it has almost all the Codecs necessary for playing all video and audio files including AC3 audio (code "8192) format. Now, i can only hear the audio while playing a video file. This issue applied to all my media players (VLC, DivX, BS.Player, WMP, Media Player Classic) except Winamp. It doesn't apply to Winamp probably because i've never used it before untill this problem arised. I don't really know why.

Anyway, the problem started after i played an old and cracked DVD movie on my system with VLC. While playing the DVD, it started skipping and later on played smoothly. But after ejecting the DVD, i could no longer see images on any movie i played with any media player except for Winamp. The problem i'm having with Winamp is that it can't play all type of media files especially ones with AC3 audio (code 8192) which means you can only see the video but no audio and also does not re-index while trying to play an incomplete movie copy, unlike VLC.

I have tried uninstalling and re-installin DivX including VLC which i suspects caused the problem, but still, the problem persists.

ANY HELP, PLZ. Sorry for the long note.

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Hello. I just registered.
My PC keeps freezing while I watch a movie or listen to music. It acts like in this video:

I plugged it into a new wall socket, and cleaned it from dust, updated Windows 10 to version 1511, and I even moved the ram memory in different slots, but the buzz still happens for a millisecond. I haven't experienced this in games afaik though.

Can anyone please help me? It is getting annoying. Before Windows 10, I had Windows 8.1, but I upgraded. This happened with Windows 8.1 as well.

Please someone help me. Many thanks.

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Hello. I just registered. My PC keeps freezing while I watch a movie or listen to music.

It acts like in this video:
You Tube

I even plugged it into a new wall socket, and cleaned it from dust, updated Windows 10 to version 1511, and I even moved the ram memory in different slots, but the buzz still happens for a millisecond. I haven't experienced this in games afaik though.

Can anyone please help me? It is getting annoying. Before Windows 10, I had Windows 8.1, but I upgraded. This happened with Windows 8.1 as well.

My specs: Intel Core i7-4790K, 4200 MHz NVIDIA GeForce GTX 970 (4 GB) 8 GB RAM

Please someone help me. Many thanks.

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I am using DivX Plus Player version 8.1.2 to play some mkv files. The audio wasn't playing and I found from the error message that I needed a codec (AC3 and 8192 came up - I'm not technical enough to know what that means).

I found a codec, and now the audio plays but stutters to the point where I can't watch the video.

Please help a numpty in distress!


A:Audio stuttering on playing Divx video

Well, I'll tell you what I do with the DivxHD MKV files...I convert them to Xvid MP4 with Format Factory.
Why? Because I have nothing but trouble playing back MKV files...the audio is out of sync, the audio stops, the audio this the audio that (can't remember stuttering).
I convert to Xvid MP4 and the picture is still great, it plays in anything and the audio is rock solid.

Other than that I think MKV is great!

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After a while using my laptop (a couple of hours) the audio and video start playing in slow motion. This happened to me while I was watching YouTube videos. Also sometimes some buttons are delayed like the volume and the brightness button. I would like to know if it is something that can be fixed and also if it would be covered by the warranty.

A:Audio and video playing in slow motion

Hi, It is avery nice machine from outside:    http://www8.hp.com/h20195/v2/GetPDF.aspx/c05217287.pdf But it is not designed for CPU and GPU intensive works (such as watching videos) therefore after a while, machine will get hot and heat, heat, heat will slow it down.  Note: you won't be able to upgrade both. Please keep it cooler using few suggestions    http://news.yahoo.com/blogs/technology-blog/keep-laptop-cool-172740363.html   http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01657439&cc=us&lc=en&dlc=en Regards.

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Ok, I restarted my computer from a fresh boot this morning and when I opened up iTunes to play a song, I clicked the play button. It then proceeds to keep the song on 0:00, no audio no nothing. No attempt to even start the song.

Thinking it was an iTunes error I tried to play something in WMP. It did the same thing....clicked play and the song stays on 0:00. Now I tried to play a video in WMP to see if that worked, and it played extremely slowly and laggy with no audio. VLC media player is doing the same thing.

Some background on my system, it doesn't lag. I have an i7920 and the hard drive the music and audio is stored on is extremely fast. I also tried moving the music to a different HD on my system and it does the same thing. Any help is appreciated. I am going to try a system restore.

A:Music/video not playing (Not an audio problem)

A system restore fixed it. Looks like a windows update was installed. Thats the only thing that could have done it. I haven't installed anything for over a week. If you know what might have done it specifically, let me know.

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I'm able to download both mpegs and streaming content, but it only plays the audio... not the video. I've tried several different players... it doesn't seem to matter.

Any suggestions?

(It's a relatively new computer (Compaq 3045 laptop), running Windows XP Home version).


A:Playing Audio, But No Video on both WinMPlayer and ReelMedia...

I take it back... RealMedia is playing video... the problem is just with the Windows Media Player (current version). I've already tried re-downloading several times. Still searching for solutions...

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Hi all,
since a few days I'm experiencing a crackling sound (glitch) when playing videos (youtube, mp4, ...) and audio (mp3).
I didn't install any new software but I guess it occured after a windows update. Unfortunately i cannot recover my pc to before the update.
I already looked up for solutions, but I'm not finding it.
I tried to find it within thee latency issues, but I was not able to find it as told in following topic:
I don't know which graph I need to check because they have other names than the one given in the diagnose topic.
Which one of these do I need?
thank you

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Good afternoon! Just joined this forum in the hope I can find an answer to my problem! I've tried searching online but found no answers so far. This is the issue:

I'd like to be able to insert a DVD in my PC and be able to play the video with 2 languages at the same time via different outputs. So basically I'd have a external sound card that has 2 audio outputs and I'd like to be able to tell the media player to stream English to output1 and Spanish to output2. This way if I have the headphones plugged into output1 I can watch the movie in English and the other person can hear Spanish in their headphones on output2.

With only 1 video playing though of course.

Is this possible? I'm having real trouble finding a solution to this!

Thanks in advance!

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Ok - Windows Gurus.

I have windows media player on the machine. Everything has worked smoothly for months now. I now have a problem with media player 10. When I click on a link to view streaming video, the clip will buffer for a bit, then the 1st frame of the video comes up/freezes and the audio continues on.

If I close media player and click on the same clip, both the video and audio work fine. What is causing the video to freeze (audio continues to play) when I click on the video clips the first time around.

If I try to play something locally, there are no problems. It is only with streaming content and this is a new issue. Software wise, I have been authoring a handful of DVDs but outside of that, nothing has changed.

I have tried to reinstall media 10, reinstall the codec packs etc. All other media players play fine (real audio, winamp etc)- no video freeze. So this is only inherent to wmp10. Weird.

Any other thoughts on what has been altered to cause the video freeze?

I am all for suggestions and thanks in advance for the help!


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I use a laptop with Windows XP Home Edition, service pack 3. A couple of days ago I started having problems playing video and music files that have worked fine before. Windows Media Player 11 would give the me the error message;

"Your computer is running low on memory. Quit other programs and then try again"

As well as not giving any sound. I wasn't actually running any other programs at the time and the memory wasn't running low, so I tried playing the file in Media Player Classic. No error message, but also no sound. Although sometimes WMP11 doesn't display that message, but still plays the file with no sound.

With music files WMP11 would not give me the error message, but would not play the files either. Having experienced somewhat similar problems before, the first thing I tried was to uninstall and then reinstall the codec pack. However, when trying to reinstall the CCCP, I got the following message;

And a quick search I found out installing to a shorter path name would bypass that, so installed it C:\CCCP and it worked. And it did actually solve the problem, for about a day. But now it's happening again and I have no idea why. I tried the K-lite mega codec pack instead, but it made no difference.

Any ideas? If more information is needed I'll do my best to fill you in.

A:Porblems playing video/audio files recently

This article; http://support.microsoft.com/kb/210638


"To disable automatic short file name generation, follow these steps:
Click Start, click Run, type regedt32, and then click OK.
On the Windows menu, click HKEY_LOCAL_ MACHINE on Local Machine.
Double-click the \SYSTEM\CurrentControlSet\Control\FileSystem folder.
Double-click the NtfsDisable8dot3NameCreation value, type the number 1 in the Data box, and then click OK.
Quit Registry Editor, and then restart the computer.
NOTE: Existing files using the short name format will still be available to 32-bit programs, but all files created after this change is implemented will be unavailable to older 16-bit programs."

The default value for enabling it is 0 (mine is).

Check that yours is also.

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Hi. At this point i'm just curious what BS is behind this. Asus P5N-Deluxe Quad2Core 2.8 16gb DDR2 800 BFG GTX 280 Vista Ultimate 64 Enough space left on all drives I have a pretty decent machine. I have 16 gigs ram and its pretty rare that i use up all of that ram at once. Yet every once in a while I go to watch a video on my computer and i get "Your computer is running low on memory. Quit other programs, then try again." --seems laughable The behavior is that the video plays, but there is no audio (WMP) - But it will also not have audio in VLC or anything else - basically its like the issue is universal and the only way i can watch any video with any audio is by rebooting my system. It doesn't matter if i free up tons of ram (trying with 12 open right now, and no go). Its constant until i reboot. Does anybody know what this is and how to get rid of it?

A:Your Computer is running low on memory - No audio playing video

Have you enabled memory mapping in the BIOS? Flashed the BIOS? Updated your video drivers?

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I bought a Dell l702x in January and a couple months later installed a SSD and did a clean install of Windows. Since then I have been getting frequent BSODs when playing audio or video. Most of the crashes seem to be with either the Nvidia gt 555m driver or the Intel Graphics 3000 driver.

I am uploading all the BSOD crash information.

I would appreciate any help anybody could give with why I am getting these Blue Screens and what I need to do to fix the problem.


A:Dell l702x BSOD when playing audio or video


Are you using the NVIDIA or Intel VGA? Seems like they are conflicting with each other.

Normally when there's an add-in graphics card, BIOS will stop using the integrated one.
try this:- Restart the laptop and press the keys to go to BIOS menu (usually F2, depends on manufacturer)
- Check the settings for the graphics card
- Make sure you select the option that says: disable integrated one if the add-in present

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When I am using Microsoft Office or most programs, everything runs fine. But when I try to run a Video or Audio file, the entire system freezes within about 3 to 10 minutes. I've tried the following:
New video card = nothing
Different Audio & Video players = nothing
Scan for virus or malware = nothing
Check for overheating = system is running cool
Paging is OK
Too many processes? = I don't think so. I've been monitoring them while running both audio and video.

I'm at my wit's end. I've been dealing with this since May. Not sure what else I can do to fix problem.

Here is my info:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:07:32 PM, on 10/23/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Pro... Read more

A:When Playing Video & Audio files, System Freezes

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Hi everyone
I bought a Dell XPS13 9343 two years ago. I've never had any significant problems. The only thing that bugged me was that sometimes videos behaved a bit difficult - they would move in slow-mo and without sound if i clicked fast forward or backward (way) too often.
Now I have serious problems with audio and video. It started a few days ago. Whenever I pause a video and do something else (even just for a few seconds), i can't restart the video i.e. press play again. The video then does the slow-mo and no-sound thing. I can only solve this by reloading the video, which is really annoying. 
The other problem I have is the sound. Whenever a sound comes on for the first time, it's incredibly loud, even though it's not supposed to be. This happens with or without headphones. An example is when I start a video - bam, really loud. If I click the volume I already set, it goes down to that volume. 
I've already downloaded new drivers and the newest Windows 10 update is installed as well.

Has anybody experienced the same problems? Any solutions? I'm kind of desperate, because I can't work like this.
Thank you so much.

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So, an old computer. Lately been having some serious problems with it. The most frustrating one, is that all audio from video playback, will hang for about two seconds, every forty seconds or so. This makes all video files unwatchable. I have no idea what to do. I use a USB headset, and figuring that was the problem, unplugged it, and jacked earbuds into the headphone jack. No change. I've updated all driver, run malware and virus scans. All come back clean. The issue does not occur when playing YouTube videos.

Attached zip file contains MSINFO file, and Event Viewer System log, because browsing the forum, those get asked for a lot.

Thanks in advance to anyone willing to help


A:Intermittent audio hang when playing video files, but not YouTube

Its not a PC sound card problem if it happens with USB headset. When using USB headset you are bypassing the PC's sound card and going digital. The conversion to analog is done inside the headset.

Although sound is affected, its some other PC system problem. The first thing I see is only 2GB of RAM. With only 2GB of RAM you are at real world bare minimum for a 32 bit OS and really pushing it with a 64 bit OS that uses more memory. There is very little left for programs. The only reason to use a 64 bit OS is if you have more than 4GB of RAM.

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Wasn't sure what this could be related to. If this is in the wrong section just let me know.

Well, this started about a week ago. I thought nothing about it. I thought it may have been a bad driver. So I updated my graphics driver, stuttering is still there. So next I tried to update my hard drive firmware, but the stuttering is still there. Next I tried, to update my bios, that didn't help it. Any ideas?

I have an asus g73jw laptop with the specs:

8gb of ram
Nvidia gtx 460m
Hard drive is a Momentus XT

If there is anything else you need just let me know.


A:[SOLVED] Weird video/audio stuttering when playing games

Turns out I just needed to update my drivers then run the games as an admin and it fixed itself.

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A:Audio ads playing through steamwebhelper.exe only happens with steam open and a video played.

Welcome aboard

Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
Attached logs won't be reviewed.

Please, observe following rules:

Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
If you're stuck, or you're not sure about certain step, always ask before doing anything else.
Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
Never run more than one scan at a time.
Keep updating me regarding your computer behavior, good, or bad.
The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.


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I usually connect my laptop to my tv to watch video files in VLC. Recently, I have been noticing when I connect my laptop to my TV and play these video files, the audio skips so much that the video is unwatchable. This happens with every video I try to open (mostly MKV and AVI files). However, when I play these video files without the computer connected to the TV, they work fine. Could the problem be my TV or my HDMI cable?

A:Playing video files causes audio to skip when connected to TV via HDMI

In VLC, set a delay between audio or video, or for the mkv's you can demux and adjust them. First, I would update your drivers, is this a laptop or desktop?

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Windows Media player keeps getting interrupted by "things" other programs?
Media player keeps getting interrupted by "things" - other programs I guess. Both while playing mp3's and music videos. It doesn't shut down. It just sort of shorts out the music... until I guess whatever is finished bothering it.

It happens
-When I try to rename files or move them around in Windows Explorer [not the ones playing].

-While on the internet. No certain reason that I can see. The websites/webpages I have open don't appear to have any media player music playing. It happens when I use either IE or Foxfire browsers.

Is there a button or something I can select that can keep Windows Media Player from being affected by other programs? It is verY irritating.

I have the following MUTED in volume control:

Thanks so much!

Okay... I asked this question awhile back and a gentlemen said he thought my my system is working too hard and when any other activity is required there is insufficient CPU time left for the video or audio, so it pauses. But he couldn't say ... he needed my specs.

My specs are

Windows 2000
Dell Dimension
Ms 2000
Dell 498 Mhz processor
BIOS version 4.0 release 6.0

Please can anyone help? Thanks so very very much.

A:Windows Media player is pausing.... while playing audio/video

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I have the network speaker connected wirelessly to the laptop already, so it can pull music files from it using DLNA through Windows Media Player 11. Now I want to be able to play a DVD on the laptop and have the sound simultaneously play on the network speaker. I know WMP12 on Windows 7 has the "play to" feature, but how can you do it on Vista?

A:How do you push audio from video playing on WMP11 on to a wireless network speaker?

I'm afraid you can't do it on Windows Vista. You need to upgrade to Windows 7 since that's the only version on which WMP12 will run, and the feature you want to use only exists on that version of WMP.

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I've had this issue since installing Windows 7 (32 bit) over 2 months ago and have been actively seeking a fix for the majority of those two months. In windows XP pro (32 bit), I had no issues whatsoever. The problem manifests itself as a complete hang of all system functions and inability to interact with my computer aside from moving the pointer around. This only occurs when I am playing some sort of media (mp3, avi, mp4, mkv, etc) on any media player that I had installed at the current time of testing (WMP12, VLC, Realplayer). The initial response is a hang of the system which then can become a freeze if I click around too much during the hang. After approximately 3-5 minutes the problem is alleviated and the system plays catchup with the video/audio sync.Below is a complete rundown on my system and fixes floating from other threads that I have attempted.My System Spec:

Windows: Windows 7 Ultimate (32 Bit) Version 6.1 Build 7600Motherboard: Gigabyte Ds4-X48 Crossfire ReadyGPU: ATI Radeon HD 4870 512MB 256Bit DDR5
CPU: E8500 Wolfdale (3.16) Core2Duo
Ram: 4GB ( 2x 2GB OCZ Reapers @ PC8500 1066MHZ )
PSU: 600W OCZ GameXStream
HDD - Primary - 1.5TB Seagate
HDD - STORAGE - 1.5TB Seagate + 500GB Western Digital
Audio - Integrated Realtek
Drive Bays: SATA Combo Drive (Samsung) + IDE Lightscribe DVD-MultiRecorder RW
As you can see, my system is more than capable of running Windows 7 and probably just as qualified to captain a space shuttle.Things I have tried to no avail
- Changi... Read more

A:Windows 7 freezes / hangs when playing video or audio on any media player

Hahaha, who knew a corrupt media library could destroy every media player on an OS?  WMP randomly crashed and a few moments later it started rebuilding my library randomly...everything works now.

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Whenever I play streaming video or audio my PC will crash with a BSOD. The error shown is "Driver IRQL Not Less Than Or Equal". Looking at the reports, it references ndis.sys as being the possible culprit.

From what I understand, this has to do with the driver for my network card (Realtek PCIe GBE Family Controller) which I have updated, but I continue to get the BSOD and error message. I have also updated my Video Card and Audio drivers but the BSOD is persistent!

I have attached diagnostic files as well as posted the debugging info and system info below. Thanks for your help!

Here are the details of my system:

Windows Vista Home Premium SP2 64 bit 6.00GB RAM
Original installation OEM
Age of system and OS approx. 3 years
CPU: HP E5300 Dual Core @2.6GHZ Model: p6110f
Display Adapter: Intel G31/G33 Express Chipset Family
Unknown Brand and Wattage of Power Supply

Motherboard: IPIBL-LB Benicia
o Manufacturer: Asus
o Form factor: microATX - 24.4 cm (9.6 inches) x 24.4 cm (9.6 inches)

Chipset:o Northbridge chipset: Intel G33 Express
o Southbridge chipset: Intel ICH9R

Memory sockets: 4 x DDR2
Front side bus speeds: 1333/1066/800 MHz
Processor socket: 775
Expansion Slots:
o 1 PCI x16 slot for graphics card
o 2 PCI x1 slots
o 1 PCI slot

Debugging Info:
Microsoft (R) Windows Debugger Version 6.2.9200.16384 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump... Read more

A:BSOD Driver IRQL Not Less Than Or Equal when playing streaming video or audio

OK--I re-attached the Zip File--hopefully this works better. My apologies for the previous attachment.

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About a minute or 2 into any video or music being played in Quicktime or Windows media player the sound starts to skip then my machine just reboots. Not sure what is causing this. I am running XP, media 10. Please any help would be great

A:Computer restarts when playing video or audio in Quicktime or Media player

monitor your temperatures first to check for issues if all ok check drivers for video card

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Whenever I play streaming video or audio my PC will crash with a BSOD. The error shown is "Driver IRQL Not Less Than Or Equal". Looking at the reports, it references ndis.sys as being the possible culprit.

From what I understand, this has to do with the driver for my network card which I have updated, but I continue to get the BSOD and error message.

Here are the details of my system:

Vista Home Premium SP2
HP E5300 Dual Core CPU @2.6GHZ p6110f
6.00 GB RAM
64 bit operating system
I have updated my graphics, audio, chipset and network drivers, yet I still have this problem.
Here is the detailed BugCheck/Dumpfile. Thanks so much for your help!

Microsoft (R) Windows Debugger Version 6.2.9200.16384 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\Mini011613-02.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*C:\Windows\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6002.18327.amd64fre.vistasp2_gdr.101014-0432
Machine Name:
Kernel base = 0xfffff800`01e57000 PsLoadedModuleList = 0xfffff800`0201bdd0
Debug session time: Wed Jan 16 13:18:08.284 2013 (UTC - 8:00)
System Uptime: 0 days 3:13:31.661
Loading Kernel Symbols
........................................ Read more

A:BSOD Driver IRQL NOT LESS THAN OR EQUAL when playing streaming audio or video

Hello Amateurway,

You will no doubt receive a faster response if you post in BSOD, App Crashes And Hangs Forum.

Before posting, please read the Blue Screen of Death (BSOD) Posting Instructions - Windows 8, Windows 7 & Vista sticky. After data collection, attach the zip file to your post.

Good luck.

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My desktop keeps stuttering every few minutes or so. I have all of the drivers up to date and I cannot figure out what is wrong. The problem occurs the most while watching Netflix and playing games, but happens pretty regularly in general.

Core i7 2600k
Asus p8p67 deluxe
Asus Engtx 570
Corsair 8 gb 1600 mhz ram

A:Frequent Audio/Video stuttering while watching movies, playing games


I would suggest you to check the performance in “Safe mode with networking”.

Run the Windows Audio Playback Diagnose and Repair from the below MS FIX-IT: http://support.microsoft.com/mats/AudioPlayback/

You can even try running Microsoft Fix IT’s from the URL mentioned below according to the issue:

If this issue started occurring after doing some recent software changes on your computer, then I would suggest you to restore your system back to a date when it was working fine. System Restore will affect Windows system files, programs, and registry settings only.

Hope this helps.

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So i have a brand new dell inspiron 15 7567(4gb ram, i5, gtx 1050, 1tb hdd) and its only been a week now im currently facing an annoying problem which is the buzzing sound u can hear whether on the speaker or headphones when im plugging in or out the charger though im not facing this problem back then..I tried:uninstalling/updating the audio driver, I'm still facing the problemrun diagnostics using supportassist but there seems no problemhopefully its not a motherboard, power supply problem.also noticed that performance drops when im disconnected on the charger although all setting are set to high/maximum performance.
please help 

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I've been stuggling with this for a few hours now and am at the end of my wits..

I've got two audio devices that I would like to link to my PC at once.
I've got one plug connected to the back panel, and one to the front. But one always cuts off the other. In my sound devices, the system registers them both as: "speakers, VIA High Definition Audio, Standard device"

Is there any way that I can connect them both at once, and still have both of them outputting audio?

I hope the internet will save the day!

Many thanks in advance!

A:Multiple audio playing devices, playing the same sound at once

If you use realtek,
Image - TinyPic - Free Image Hosting, Photo Sharing & Video Hosting
Otherwise You're pretty much screwed, only other way is to use Virtual audio cable, but you'd have to set it up every time you booted (and it costs 20$)

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I get BSOD whenever I am on my computer for 6 hours or over, watching a video and playing a game, or while playing gmod in general. My comp specs are on my profile as best as I could get. My computer runs 68C 26% fanspeed when not playing any games and gets as hot as 86C when playing games.
and my graphics card is up to date.

some of the BSODs were like memory management or time management or something.

Here is my SCF/scannow
Attachment 263947
and my SF Diagnostic minidump
Attachment 263945

A:BSOD playing too long, watching a video and playing a game or gmod

Hello and welcome foodwrap Mate you mentioned memory management was brought up.

Now two things you can do here is
a) reseat the sticks

b) run a memtest if the reseating doesn't have any effect

You will need to make a bootable disk for the memtest and set the BIOS to boot from the optical drive then insert the memtest disk and Save and > Enter.

Memtest86+ - Advanced Memory Diagnostic Tool

The machine will boot into the memtest program - no OS is loaded and it will start "testing" the RAM
Now you need to let it run for at least 8 passes unless you start to get red errors straight away.
The test takes quite while and sometimes people run it overnight.

But do the reseat first and have a look to see if any crud is down in the slots. You can take this chance to have a quick once over of the machine for dust etc

See pics for what it will look like when you run the memtest if you have to.

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